Rice Plumbing

Located in Athens, Georgia

Address: 1880 Commerce Rd Suite 208, Athens, GA 30607, United States

Phone: +1 706-286-4656

Rating: 4.6

Services

Identifies as Asian-owned
Identifies as veteran-owned
Online estimates
On-site services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-04-28 - Rating: 5)
James Rice is a great plumber, clearly very knowledgeable and a clear communicator. We had a great experience with him this morning and the bill was perfectly reasonable. Also he’s really nice, and he was able to come out quickly. Would definitely recommend this firm!

Review 2 (2022-08-25 - Rating: 5)
I perform construction management for a local school system. Rice Plumbing has worked with us for several years. We have been very pleased with their level of service. This summer I had a quick hitting new install project that had to be completed to open a building on time. James worked nights, weekends, and overtime to ensure that we met our goals and were able to open on time. I appreciate his willingness to do what is necessary to get the job done. Thank you!

Review 3 (2019-11-04 - Rating: 5)
We picked Rice Plumbing because they had a 5 star rating. My need was to have our hot water heater replaced in our crawlspace. I spoke with Mark, who is very friendly, accommodating, knowledgeable and offered real fast service and almost any date I needed, even as quick as the next day! I had asked him how much to install the hot water heater if I had bought it first and he gave me an hourly rate which far surpassed and was much cheaper than the flat rate other plumbing businesses quoted me. They came out today and he sent his man, Kirby, to install it. He did a really professional and quick job, only 2 1/2 hours of labor. He gave me the impression he was very professional and also knowledgeable and said he’s been doing this job 23 years. He was also a very friendly person.All I can say is from today’s experience, Rice Plumbing certainly lived up to their 5 star rating!If you’re in search of a plumber that is professional, experienced, and has very good prices, and offers quick service, then I highly recommend this outfit. Make them your first and only choice. Don’t even waste your time looking online for other plumbers.

Review 4 (2020-10-14 - Rating: 5)
I am very satisfied with the work. Easy to schedule the appointment. Jonathan was very professional. He worked quickly and got all the jobs done in 90 minutes. He left all the work areas very clean. I think Rice Plumbing provides a great service at a fair price.

Review 5 (2020-12-31 - Rating: 5)
I will, 100%, use Rice Plumbing again and recommend them to friends.We had an emergency with the main water line from the house to the street. This was our first experience as a home owner with a busted main water line. Sewage was leaking from the pipe into our front yard.Rice Plumbing was recommended to me through a friend, and I called them immediately. Though after 5:00pm, Jeff Smith answered the phone and couldnt have been more amazing. They were able to fit us in the following day despite it being New Years Eve and a 1/2 day for the crew. Jeff called when he was on his way in order to give us a heads up. Not only were they timely, efficient and professional but also insanely nice and friendly. It was cold and raining but the crew of 4 kept a smile on the whole time. They fixed the problem and had us up and running in no time. Jeff Smith and Landon were the main people I worked with but the whole crew of 4 saved our New Years Eve!!I have other plumbing needs and will be calling Rice Plumbing again after the New Year.

Review 6 (2020-06-12 - Rating: 5)
Had a great experience with Rice plumbing. They were the only company I found able to come out within an hour on a Friday and had the cheapest rates I could find. Jeff was knowledgeable and friendly! They talked me through all my options educating me on the system in my older home. They helped me find the cheapest and most effective solution. 10 out of 10 would recommend!

Review 7 (2023-02-24 - Rating: 5)
Weve solely used this company since we moved into our house. We wont go anywhere else if we can help it. Amazing people. The owner is a Veteran and we are so happy to hire veteran based companies (my husband is Vet). Weve met the owner personally and hes the sweetest. Will never change companies. Kirby (not sure of the spelling) and his partner (I wish I got her name) were fantastic!

Review 8 (2021-04-08 - Rating: 5)
We have used Rice plumbing several times over the last couple of years to replace a toilet that also had some pipe issue, to replace and repair a hot water heater, as well as a few other smaller issues. We will never use anyone else. They have always been incredibly professional and always willing to go beyond even what we ask to be sure we are satisfied and our plumbing needs do not lead to future problems. Plumbing is one of those things that can lead to major problems if not handled properly, and the folks at Rice Plumbing do an excellent, professional, and thorough job. Hopefully, you never need a plumber, but if you do, you can be confident that Rice will get it done quickly and properly.

Review 9 (2021-03-03 - Rating: 5)
We have been using Rice Plumbing for years at our personal house and rental properties. They are professional, knowledgeable, and always on time. They have fair pricing and do superb work. Rice Plumbing traveled five hours to one of our rental properties to fix a problem that the local plumbing companies could not repair. I highly recommend Rice Plumbing!

Review 10 (2022-07-01 - Rating: 5)
James Rice is awesome. He came on a weekend to find the leak in my outside waterline. He replaced the old waterline in my yard with a new one that cant break. Down the road when my old gas water heater leaked into my basement he got a new one and replaced it for us. Hes the best. Even though his business is in Athens , Ga he came to me in Roswell, Ga. Showed up on time and pricing within my senior budget Ten stars!!!!

Review 11 (2018-07-24 - Rating: 5)
We used Rice Plumbing when we discovered we had a leak under our slab. James, Kyle, and the crew were friendly, professional, and an excellent company to work with. We have also used them multiple times for various plumbing needs and will continue to. I highly recommend these guys for any work you need to have done. These guys do great work and stand behind the work they do. The few times there were any issues with the work that was done, (I.E. a faulty part) James responded promptly to my phone calls, as well as returned within that day or the next at the latest to address it/fix it.

Review 12 (2020-06-19 - Rating: 5)
Rice Plumbing did a great job on some bath renovations a couple of months ago, they set a free-standing tub and tub filler, fixed a shower and a sink faucet. Jeff was timely, reliable, and priced fairly. So, when I replaced a toilet recently , I knew exactly who to call again. Jeff came out once again and quickly had the new toilet up and running. They are now my “go to” for any plumbing needs, big or small.

Review 13 (2021-04-30 - Rating: 5)
Jeff and Kirby were incredibly helpful. We had a leaky sink and they were able to fix it in a very timely manner. We had no idea where to start when looking for a plumber but I’m glad I stumbled on this company. We’ll definitely be using them for any future plumbing needs.

Review 14 (2023-08-22 - Rating: 5)
Second time that I have used them in an emergency situation and will continue to use their services for any other repair services I need. He’s really dependable. Very friendly and efficient. 10 out of 10 would recommend.

Review 15 (2020-07-18 - Rating: 5)
The technician, Kirby, did an exceptional job saving my catastrophic shower situation. Not only is my bathroom tiny, but my showerhead was originally connected to the pipe via GLUE! He did an outstanding job perfecting my shower despite the ancient pipes and shoddy prior work by other plumbers in the past, and he did so carefully and skillfully. Rice Plumbing was great to work with, and I highly recommend you give them a call to discuss your plumbing needs.

Review 16 (2016-08-08 - Rating: 5)
Saturday morning I noticed a HUGE flood in my backyard and water was pouring out everywhere. I called Rice Plumbing and they had someone at my house within 20 minutes to cut off the water and diagnose the problem. They were very professional and the price was very reasonable, especially for a Saturday morning!!!! Very good and honest company. I highly recommend!

Review 17 (2021-08-30 - Rating: 5)
This is the second time weve used Rice Plumbing. I couldnt be more pleased. Sunday we noticed our shower filling with water... Oh No! We tried calling two local emergency plumbers and didnt hear back from either. First thing Monday, we went back to our favorite plumbers, Rice Plumbing. Called about 8:15 AM and were informed theyd have someone out by lunch. Jim arrived about 10:45 and immediately got to work. He fixed the issue and recommended a future replacement of the old cast iron lines to the sewer. They have earned our trust and loyalty yet again. Price was reasonable as well. So very thrilled with Rice Plumbing! What was a super stressful situation on Sunday is now peace of mind midday Monday.

Review 18 (2020-04-27 - Rating: 5)
I began using Rice Plumbing back in 2010 or so. It was a wise decision. No gimmicks, no scams, no insane invoices. Just hard-working, honest folks who put the homeowner first. Prices are fair and the results are always exceptional.

Review 19 (2024-09-25 - Rating: 5)
I’ve always had great service from these guys! Honest, affordable, and on time!

Review 20 (2016-05-17 - Rating: 5)
James was just great. We had a HUGE plumbing problem. He came out to our house as many times as needed. He was very thorough, extremely courteous and professional. He took all the time necessary to explain what he did and why and what we needed to do to make sure that problem never happened again. And.....his prices are very reasonable. Highly recommended!

Review 21 (2021-05-03 - Rating: 5)
It was great working with these fine folks. From scheduling the appointment to the service performed, I couldn’t be happier. The technician, Kirby, was prompt, professional, friendly and very easy to work with. He even suggested a fix to one of our issues that I hadn’t even mentioned. I’ll be happy to work with y’all in the future!

Review 22 (2015-07-11 - Rating: 5)
I have a rental property in Athens and I live out of town. When my tenant called me with an emergency plumbing issue I was at a loss as to what to do. I found Mr. Rice online and frankly just took a leap of faith that I would get someone decent. I called early on a Saturday morning. Within an hour he had diagnosed and addressed the issue, and kept me in the loop about what was going on. He was wonderful, and everything I could have hoped for in a plumber. I would use him again in a heartbeat. I hope you will too. I wish all service contractors were as prompt, honest and reliable as this guy. The Athens area is fortunate to have him.

Review 23 (2018-01-23 - Rating: 5)
James and Jonathan are great to work with. Ive had them over a few times during my kitchen renovation. They are willing to talk through solutions. They are fair, dependable on time and commitments, and honest in what they do.

Review 24 (2018-03-30 - Rating: 5)
Kyle was very friendly and professional when he came to unclog my kitchen sink that had been giving me trouble for over a year. It now works perfectly! One thing I especially liked about him is that he took the time to explain what he was doing and why. Plumbing issues can be similar to car problems in that we the client cant always see what is going on under the hood. You really have to trust the professionals to advise you on the right course of action. Over the years, Ive found that good pros are clear about the what, why, and how and are forthcoming when you have questions. This is how Rice Plumbing does business. I would recommend them to a friend.

Review 25 (2021-03-15 - Rating: 5)
I was very pleased. Kirby diagnosed a problem hed only seen once before, so it was an unusual issue. Reasonable cost for a fairly large repair. Kirby was friendly and even called the next week to make sure we werent having any problems. Thanks Kirby

Review 26 (2015-10-09 - Rating: 5)
Had a flash flood in my bathroom so I called James from Rice Plumbing and he continues to be the most reliable plumber I know. Service call to my house in extremely short times notice. Well worth every cent.

Review 27 (2018-03-02 - Rating: 5)
I had the pleasure of meeting three members of the Ric team of plumbers. All the work they did at my home was top notch and they were very professional. Jonathan provided an estimate for plumbing renovations for my master bath and he also took the time to share his knowledge about plumbing fixtures and methods of installation that saved me money on the redo. Kyle and Carlos did the renovations and worked without ceasing to complete the job in a timely manner. Kyle was very patient and knowledgeable in answering a myriad of plumbing questions and giving his opinion about installation options and fixtures. Carlos is such an effective multitasker, keeping the installation goingwhile maintaining a clean work environment that shows respect for the customer’s home.

Review 28 (2016-01-06 - Rating: 5)
I have nothing but great things to say about Mr. Rice! He is completely honest and fair with his prices. He made his schedule work with ours. I highly recommend him and will use him for any future plumbing issues.

Review 29 (2018-02-27 - Rating: 5)
Kyle and Carlos did a great job. Very professional work soldering the copper pipe connections. We will definitely use them again. A small and trustworthy company.

Review 30 (2020-08-25 - Rating: 5)
Changed temperature on water heater. Jeff was very prompt and professional in person, and Mark professional on phone. Completed job quickly and efficiently. I would definitely use them again.

Review 31 (2015-10-19 - Rating: 5)
I highly recommend giving James a try if you are looking for a plumber in Athens. Hes highly skilled & whenever I call him with an emergency, hes usually able to be at my house the same day. Excellent service.

Review 32 (2015-04-19 - Rating: 5)
James is an awesome Athens master plumber. He goes out of his way to save you money but at the same time, repair all that needs to be repaired. Highly recommend him.

Review 33 (2018-02-28 - Rating: 5)
We had a great experience with this company. Honest, fair pricing. They were on time, professional, and friendly. They quickly solved our problem. We will be recommending and using this company for any plumbing needs.

Review 34 (2018-01-19 - Rating: 5)
I had pipe trouble during a freeze this January. James came out and hour after I called him and quickly solve the issue. A standup guy and good conversation. I will definitely use them again.

Review 35 (2020-09-02 - Rating: 5)
Rice Plumbing helped me with a leak to the showerhead. Technician Jeff Smith helped to diagnose the problem and even further helped by giving me pointers to make sure the problem didnt happen again in the future. Rice Plumbing are true professionals.

Review 36 (2022-07-06 - Rating: 5)
Professional service with a smile! Called on Saturday before the 4th of July and came out and stayed until the job was completed (11:00 PM). Honest, denpendable knnowledgeable...couldnt ask for more.

Review 37 (2021-01-13 - Rating: 5)
Jeff and Landon did outstanding work. They were fast friendly and knowledgeable. I will definitely recommend this company to anyone who needs a plumber.

Review 38 (2022-08-22 - Rating: 5)
James is awesome. Him and his team have always been great with helping fix issues Ive had.

Review 39 (2015-12-03 - Rating: 5)
James was able to come by the same day and gave me tips on avoiding other issues unrelated to his visit. Great service, with a smile!

Review 40 (2020-03-19 - Rating: 5)
Great work. Fair pricing. If I have a plumbing problem, Im calling Rice Plumbing.

Review 41 (2024-02-04 - Rating: 5)
Helpful, knowledgeable, did not need to replace my hot water heater!

Review 42 (2023-02-23 - Rating: 5)
Proffesional ,fair price ,excelent job.You call and they show up soon Those guys are great every time I need it

Review 43 (2022-08-25 - Rating: 5)
Excellent work and reasonable pricing. I will use them for any of my plumbing needs.

Review 44 (2016-08-15 - Rating: 5)
Very Very professional . Super nice James sent out Jonathan and he did a great job Will recommend anytime

Review 45 (2019-01-09 - Rating: 5)
These guys are amazing! Dependable, hard working and really go above and beyond to figure out the best options available.

Review 46 (2022-07-07 - Rating: 5)
Tommy provided excellent professional, prompt and courteous service! Highly recommended!

Review 47 (2022-08-05 - Rating: 5)
Great communication and great service. We had Tommy, one of their plumbers, come out to our house multiple times and he was fantastic. Couldnt ask for a more hospitable and responsive plumber and business.

Review 48 (2019-12-13 - Rating: 5)
Absolutely an A+ operation all around. I lost hot water yesterday and had a different plumbing company come out and assess the situation. The other company gave me what seemed to be an unusually high quote for replacing a hot water heater given the research that I had done. I was lucky enough to find Rice Plumbing on Google, and gave them a call. I spoke to Mark who couldnt believe how high the other company had quoted us. He gave me a much, much more reasonable quote and sent someone out just an hour later. Shortly after that Jeff and Jonathan came to install the hot water heater. They could not have been more friendly, professional and timely. It is rare today to find a company that cares about its customers as much as these guys do. As a new home owner they have a customer for life and I will be singing their praises.

Review 49 (2017-07-01 - Rating: 5)
Rice plumbing comes through every time honest and thorough, I am amazed at the integrity of this outfit. We will not use another plumber! Thank you James Rice.

Review 50 (2022-08-04 - Rating: 5)
Excellent service, reasonable price. Thanks Tommy, James, Jim.

Review 51 (2015-10-27 - Rating: 5)
I trust James like no other plumber. This guy can fix anything, and he really values the relationships he has with his customers. I hope he never retires or moves!

Review 52 (2022-07-03 - Rating: 5)
James went above and beyond and cleaned my restrooms after unclogging the pipes. You da man James.

Review 53 (2015-06-20 - Rating: 5)
Highly recommend, James was extremely helpful by repairing some faulty plumbing work at a great price very quickly so I could continue my renovations. Thank you!!

Review 54 (2019-09-28 - Rating: 5)
I can see why Rice Plumbing has 5 stars. This company is amazing. Yesterday morning I had a leak in my basement. I called 5 different plumbers and only Rice had the courtesy to call me back. Not only that, but Mark on the phone was very reassuring AND James came out that morning. The leak was located and fixed that day. Very professional company and the price was about what I expected. James, Mark, Carlos and Pedro all ROCK and Im so happy with these guys and the job they did I would recommend them and although I hope I dont need a plumber anytime soon I would for sure call them again if need be.