R E Robertson Plumbing & Heating Inc

Located in Annapolis, Maryland

Address: 1829 George Ave, Annapolis, MD 21401, United States

Phone: +1 410-266-0636

Rating: 4.5

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Comments

Review 1 (2025-01-06 - Rating: 5)
Walter and Rinardo did a great job with our new bathroom. Very polite and punctual. They were great!!! Definitely would hire them again.

Review 2 (2024-12-04 - Rating: 5)
We have used R.E. Robertson for both plumbing and heating services. They continue to deliver efficient, reliable service at an incredibly reasonable price point. It feels so good to have a trusted name to call when something at the house goes wrong. I would highly recommend using their services, from ease of interaction with scheduling to prompt techs coming to the house, they have proven to be an outlier in the industry. Special shout out to Kyle, who has been a saint with the HVAC.

Review 3 (2024-08-15 - Rating: 5)
RE Robertson answered the call and provided prompt service from the very beginning. No one wants to have an expensive plumbing issue but their professionalism and expertise softened the blow. And we have every confidence in their work. Jake, Roderick, Phil and their colleagues were the best. I can’t recommend them enough.

Review 4 (2024-10-17 - Rating: 4)
Our furnace was intermittently not working. It always worked when the tech came out. Robertson stayed with it and eventually when the service manager came out, he saw it fail. Furnace needed a new gas valve. Good service, reasonable rates.

Review 5 (2024-05-15 - Rating: 5)
I was so happy to call this company. I was having hot water heater issues. They were one of the few plumbing companies to answer the phone and schedule a tech the same day. They arrived at 11am and informed me of the few options I had to attempt to repair the hot water heater. Instead, they were able to get a new hot water heater installed that afternoon. The quality of work was great and they were very professional and helpful throughout. Highly recommended.

Review 6 (2024-07-10 - Rating: 5)
Ben and Roy were timely, efficient, effective, and very reasonably priced. A++ service. I will definitely use RE Robertson again!!!

Review 7 (2024-02-23 - Rating: 5)
Jake and his team did a great job installing a 50 gallon electric water heater and a well tank. Highly recommend would definitely use them again for my Heating and Plumbing needs Five Star

Review 8 (2023-04-20 - Rating: 5)
R.E. Robertson Plumbing & Heating, Inc. provided excellent overall service. The Customer Service in scheduling the service appointment was excellent and the two service technicians were very professional and provided outstanding work to quickly diagnose the problems causing my plumbing issues and fix them. Also, the prices to perform the repairs were very reasonable. I highly recommend this company for any plumbing needs.

Review 9 (2023-05-02 - Rating: 5)
We’ve had RE Robertson do several things at our house for plumbing/water related issues. The latest was an emergency situation. They are always professional, reliable and have never been over priced in my opinion. We would never call another plumbing company and would highly them to anyone needing a plumbing company.

Review 10 (2023-11-01 - Rating: 5)
R E Robertson has been our go-to for plumbing issues for the past decade. Needless to say we continue to call on the company because of their expertise in the field and the professionalism and responsiveness of the entire staff. Their claim is true that no job is too big or too small.

Review 11 (2023-04-14 - Rating: 5)
I was recommended to R E Robertson by my realtor, unfortunately my home was outside of their geographical service range. Phil was nice enough to take a look at our home inspection and give us an idea of priority level, price range and general advice for our plumbing needs. He was so responsive and did all of this knowing he wouldn’t be able to provide us his services. As first time home owners that means a lot and shows how much they care. Phil was able to notice something on our inspection that we didn’t realize was a higher priority than we initially thought. He gave us a great recommendation for our chimney needs here in Baltimore. If we ever move to Anne Arundel County, Phill will be our first and only phone call for any plumbing and heating needs. Thank you again Phil for being so kind!

Review 12 (2022-04-19 - Rating: 5)
Our sump pump stopped working and we had a flood in our basement. Called RE Robertson and they got right on it. Jake the tech was great to work with efficient and when the work was complete reviewed everything he did with us. We highly recommend them for both heating and plumbing needs

Review 13 (2020-09-20 - Rating: 5)
So happy to find a fantastic local plumbing company. I called several places for quotes for toilet and faucet installation and RE Robertson by far had the best customer service and responsiveness. Tracy was so helpful even with multiple schedule changes on our end. On the day of, the two plumbers were very respectful of COVID protocol, professional, on time, and did a great job. The whole project took less time and money than we expected.

Review 14 (2017-09-15 - Rating: 5)
Im very happy with the service I received from RE Robertson. When I called to set up the appointment the women on the phone was very nice and efficient. Ive called there twice and both time the phone was answered after one or two rings by a very nice person.When Marcus came out to service my air conditioner he was professional and thorough.He figured out what was wrong, got my AC unit working in good order again and explained everything to me. I would absolutely recommend this company for your HVAC service needs.

Review 15 (2023-05-03 - Rating: 5)
I made the mistake of calling a task rabbit to fix a broken spigot. instead of fixing it, the guy broke my water pipe. 🤯I live close to Robertson, so i’d seen the trucks around. The operator picked right up and said a crew would be in touch within the hour. it actually happened.Roderick and TJ figured out a way to fix a pipe in a totally inaccessible area with only minimal damage to the wall. Rodrick contorted himself to fit a space in the wall i didn’t think my five year old would fit in.They fixed the issue in a few hours and were so darn pleasant about it. they even took the time to explain what they were doing and what kind of gas their truck used to my kiddo.So glad i called them!

Review 16 (2014-08-21 - Rating: 5)
Fabulous Company, Professional and NICE People. WOULD GIVE MORE STARS!!My home was in need of replacing 2 units, our second heat pump was beyond repair and could not be saved, our first fIoor heat pump was 15 years old and had been brought back to life numerous times and it was time to say goodbye. The folks from R.E. Robertson Plumbing & Heating came right out, disconnected both systems and installed a new heat pump for our second floor unit and a new gas furnace and A/C for our first floor all in the same day. While it was not inexpensive, they were more than competitive and their workers did a fantastic job (thanks Randy!). All work was done on time and with the greatest of care.It really doesnt get any better than this company. Everyone Ive met at R.E. Robertson Plumbing & Heating has been super nice and very knowledgeable. They really think about the customers needs. And they stand by their work. If something’s not right, just let them know and they will work with you until you are perfectly happy. They prioritize your schedule and do their best to accommodate.I highly recommend them !!

Review 17 (2023-04-07 - Rating: 5)
Jake & JT did an excellent job fixing a split hose bib at our house.They called before arriving, were on time, courteous, and explained the repair thoroughly. They also added some extra insulation to try to prevent problems in the future.

Review 18 (2020-11-03 - Rating: 5)
Our HVAC went down and we had no heat. Robertson inspected, provided a proposal, ordered the unit, and installed it in a shorter timeframe than anticipated. They did a great job! It was such a relief to my family to have heat in the house last night with temps in the 30s! This firm is my go-to going forward. Great job!

Review 19 (2019-08-15 - Rating: 5)
We used RE Robertson to do a full rip out and install new plumbing, gas and sewer lines for our home we are remodeling in Severna Park. We are very pleased with their quality of work and thorough professionalism from Phil who priced and managed the job for us from start to finish, and Bobby, their lead installer and his apprentices. We could not ask for better guys to work with. Thank you Phil and Bobby!

Review 20 (2016-07-12 - Rating: 5)
RE Robertson,Replaced my complete HVAC system. They presented me with a fair price. It only took them a day to get all the parts they needed. They had a whole crew come out. Four hours later it was done.Im very pleased with the entire process. Would highly recommend this company to anyone who needs HVAC work done.

Review 21 (2019-07-25 - Rating: 5)
Had a plugged disposal and drain, called a major plumbing company. They came without proper equipment - did some work, but couldnt complete job. Called Robertson Plumbing and explained situation. They were at my door within 45 minutes and fixed the problem to Include a leak that was not there before the major company tried to fix my problem. I was very pleased with their work.

Review 22 (2015-07-16 - Rating: 5)
After multiple calls to the company that installed our Carrier A/C unit that we consistently had problems with, we contacted R.E. Robertson. Not only did they determine the problem, they fixed it immediately, CORRECTLY, and they contacted the company that installed it to explain the issue and why it kept occurring. They knew what was wrong and didnt just try replacing random parts. We only use R.E. Robertson for our HVAC needs! Great people that know what they are doing!

Review 23 (2020-10-02 - Rating: 5)
Roy and John came out within an hour of my phone call to R.E. Robertson asking for help and repaired my clogged kitchen sink. They were very thorough and professional and went above and beyond. Will use again!

Review 24 (2015-06-08 - Rating: 5)
RE Robertson was quick to meet our needs during an emergency water leak at the house. Following the call, RE Roberston plumbers were dispatched right away, their employees were pleasant from call to service. RE Robertson will be getting the call again in future when we have plumbing needs!

Review 25 (2024-03-16 - Rating: 5)
Great service from start to finish.A company with a well-deserved reputation for fair pricing and smart, practical plumbers.

Review 26 (2018-02-09 - Rating: 5)
We called and got service on short notice on a Friday afternoon. Michael and John cleared the line and got us working again quickly. Great service, pleasant techs. We will be sure to use R.E.Robertson for all of our plumbing needs. Thank you.

Review 27 (2019-02-19 - Rating: 5)
All around pleasant experience with RE Robertson for my HVAC service. From appointment process with Dave/Susie to inspection, advice and service with Dave/Marcus/Will. I plan to continue doing business with them.

Review 28 (2023-06-17 - Rating: 5)
I always receive prompt scheduling when I call, and Jake and his apprentices are thorough and professional. I trust his judgment when it comes to my houses plumbing.

Review 29 (2022-12-20 - Rating: 5)
Jack front R.E. Robertson was great. He was thorough and on time. He explained all the work that needed to be done and did a great job.

Review 30 (2018-02-16 - Rating: 5)
Michael from R.E .Robertson Plumbing in Annapolis, MD did a terrific job addressing our clogged kitchen drain. He was friendly, efficient and completely resolved the problem. I highly recommend R.E. Roberston!

Review 31 (2020-09-29 - Rating: 5)
Roderick and Antonio came out on time and repaired my leaking toilet. They were very thorough and professional and went above and beyond. Will use again!

Review 32 (2018-02-15 - Rating: 5)
Thank you for sending Mike S and his partner to our house on Feb 13 . The guys did a great job and took care of all of our needs.

Review 33 (2018-06-19 - Rating: 5)
Mike came out to check a leaky pipe that services our hot water heater and fixed the issue immediately. Very professional and friendly. Highly recommend this company!!

Review 34 (2018-03-10 - Rating: 5)
Chris K repaired our sump pump after storm knocked out our power. He did a good job, happy with results!

Review 35 (2018-02-14 - Rating: 5)
R.E. Robertson diagnosed and repaired my water heater issues quickly and cost-effectively thank you to Chris K. and his helper Rinardo

Review 36 (2018-04-12 - Rating: 5)
Michael S. and his assistant put in my new water heater yesterday. They were knowledgeable, fast, efficient and very polite.

Review 37 (2021-09-01 - Rating: 5)
10/10 recommend Jake. He was very professional and pleasant to work with and clearly very knowledgeable. The experience exceeded my expectations.

Review 38 (2023-06-07 - Rating: 5)
Jake was professional, explained the features of the new equipment, and took pride in his workmanship

Review 39 (2023-09-01 - Rating: 5)
Jake is the most helpful person we’ve ever had to work with. Keep killing it Jake!

Review 40 (2021-06-29 - Rating: 5)
Service was timely, clean, and exact. The providers were careful, communicated throughout the installation, and were clearly knowledgeable.

Review 41 (2021-07-25 - Rating: 5)
Jake did a fantastic job. He explained everything he did and was thorough and cheerful.

Review 42 (2023-09-25 - Rating: 5)
Excellent professional service fixing a wide range of tricky household problems, versatile and friendly.

Review 43 (2021-10-07 - Rating: 5)
Same day service. Jake and his helper were so professional. Pleasant and knowledgeable.

Review 44 (2023-07-14 - Rating: 5)
This company is great! Ive used them for plumbing and a/c. They are always friendly, professional and quick to come out whenever we need them. Prices are reasonable and the work is done very well! Thank you RERobertson! You keep us cool, warm and our water running INSIDE pipes!

Review 45 (2023-06-29 - Rating: 5)
Jake was absolutely fabulous! He was so kind, professional, helpful very knowledgeable and passionate about his job. He even helped tighten toilet.

Review 46 (2015-05-21 - Rating: 5)
Great company! Got my hot water flowing again!! I highly recommend this company!

Review 47 (2022-11-16 - Rating: 5)
Cannot thank Keith, Calvin, Rodrick, and John enough for helping our business at a time of need! They were super friendly, excellent communication during a stressful time, and worked quickly, efficiently and even cleaned up after the toilet repair. Would highly recommend their service!

Review 48 (2022-11-11 - Rating: 5)
Jake was kind, professional and did a great job.

Review 49 (2019-05-07 - Rating: 5)
Very good service in HVAC dept.Dave is great.

Review 50 (2023-05-10 - Rating: 5)
Bi annual maintenance check; did a great job as usual.

Review 51 (2023-07-12 - Rating: 5)
Very responsive company, Charlie is awesome.

Review 52 (2022-06-08 - Rating: 5)
I’m a recent widow with no plumbing knowledge. It’s so comforting to know I can call Robertsons and be treated fairly and with respect. My technician Jake was amazing. Explained everything and was very professional.

Review 53 (2019-12-22 - Rating: 5)
Waking up in a cold house on the Sunday before Christmas isn’t exactly fun but RE Robertson’s response time and service certainly made things better for us. After calling four companies who either weren’t available or didn’t reply, RE Robertson’s after-hours phone service answered quickly and a technician called us back in 10 minutes and was at our house in another 20. He also very clearly explained the after-hours fees so there would be no surprises. The issue was quickly resolved and while the gentleman was at our house, he went ahead and thoroughly tested the system. This is the second time we’ve used them and have found them to be super helpful, knowledgeable, friendly, polite and professional. Thank you, RE Robertson!