Catons Plumbing, Drains & Water Cleanup

Located in Annapolis, Maryland

Address: 41 State Cir Ste 5, Annapolis, MD 21401, United States

Phone: +1 410-647-1860

Rating: 4.9

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-11 - Rating: 5)
This young man was excellent my name is Debra not Karen Taylor. I don’t know where that came from but he came in and he took excellent care of me wasn’t messy. Got the job done quickly and I would recommend him 100 times over a lot of of the plumbers in this area.

Review 2 (2024-12-30 - Rating: 5)
Thank you so much for your fast response. Sahmeed was the plumber who came out fixed everything. He was fast, efficient, professional and friendly. I really appreciate you and couldnt thank you enough.

Review 3 (2024-12-14 - Rating: 5)
I am very pleased with the service I received today from Catons Plumbing. My plumber and Technician 829 was very knowledgeable and considerate. He wore foot covers while in my home and ensured the job was completed to his and my satisfaction. I will definitely use Catons for future plumbing needs.

Review 4 (2024-12-31 - Rating: 5)
Treiy was excellent and professional. He made clean cuts where my wall needed to be removed and disposed of all soiled materials without leaving anything behind. Answered all of my questions and made sure I knew exactly what he was doing.

Review 5 (2024-10-25 - Rating: 5)
Jason and Ryan were professional and friendly. I would be happy to have either in my home at any time. I wont use any other plumbing company.

Review 6 (2024-09-17 - Rating: 5)
Catons Plumbing job well done. Customer services is what made me choose this company. Amy had great phone service and advised when Ro would be arrivingRo was on time and very professional with a great personality explained and showed me everything needed for my kitchen faucet projectCleaned up after his work was complete. Will use your services again

Review 7 (2024-12-24 - Rating: 5)
A significant sewer blockage occurred at my house, Catons Plumbings assistance and Mr.Treiy Kane alleviated nearly all of my concerns. So far, their service has been exceptional, demonstrating a high level of skill and concern for the well-being of both the clients and their property. I would highly recommend Catons-Anapolis to anyone who is unsure of where to trust or is having difficulty locating exceptional, professional service.

Review 8 (2024-10-18 - Rating: 4)
I was upset at first that Catons canceled a late-night emergency call after I’d waited for them for two hours, but technician Ro made it right the next morning by showing up on time, doing a great job, leaving my kitchen spotless, advising me on avoiding future clogs, and giving me a $100 coupon to boot. Recommend!

Review 9 (2024-12-31 - Rating: 5)
Service was quick and all staff members were courteous and flexible with my schedule. Thank you Henry, Candice, and Treiy!

Review 10 (2024-08-29 - Rating: 5)
Henry was excellent. He did a full diagnostic and found the source of my leak. He explained everything throughout the process. I would highly recommend both Henry and Catons.

Review 11 (2024-09-08 - Rating: 5)
Henry was very friendly and professional. He did a great job unclogging my tub and gave me some very helpful advice with other issues. My dog liked him as well. Thank you again!

Review 12 (2025-01-03 - Rating: 5)
Everyone was so friendly, they explained the product well and done on a timely manner. Excellent job!!!!

Review 13 (2024-07-08 - Rating: 5)
Leo was prompt, friendly, and very personable. He even withstood my dad’s chattiness while he worked. Our kitchen faucet was broken, he came the same day we called, and repaired it quickly. I highly recommend Leo for any plumbing repairs.

Review 14 (2024-07-08 - Rating: 5)
We had a great experience with Caton’s team - our new home needed sump pump work and they were able to do the work same day as the quote was given at a reasonable price. Will definitely work with them again.

Review 15 (2024-07-22 - Rating: 5)
I am grateful for the service I received from Caton Plumbing. Ro, the plumber who performed the services I requested was friendly, professional, respectful, neat, and timely. He patiently spoke to me and my contractor answering our questions and concerns. My mother has used Caton Plumbing since 2006, so naturally I did not hesitate to call them when plumbing services were needed. Thank you Caton Plumbing and a special thanks to Ro.Mainline valve and pipe corrosion work

Review 16 (2024-05-24 - Rating: 5)
Leo was great! Very professional, polite and knowledgeable. Arrived exactly at the appointed time. Area was totally cleaned up after the installation. Every question was answered. Very glad we chose Catons and even happier to have Leo as their representative!

Review 17 (2024-05-14 - Rating: 5)
Catons technician Leo came to my home today for a Drain cleaning. He was courteous, knowledgeable and very informative as to what my issue could be. While clearing my bathroom drain he continued to keep me abreast as to what he was doing and what my expectations would be upon completion of the job. After the job was completed, he then proceeded to offer me a discount for the services that he provided. All in all I believe that you definitely an asset in your technician Leo. Thank you again for the great service.

Review 18 (2024-07-22 - Rating: 5)
Henry was wonderful, very pleasant and did an excellent work on replacing an old antique faucet with a new one! We are very happy with his services!

Review 19 (2025-01-05 - Rating: 5)
Competent friendly service. The cost came in below the estimate.

Review 20 (2024-07-09 - Rating: 5)
Charles diagnosed our leak, ordered parts, and fixed pronto! A lovely man to deal with too—friendly and helpful in every way.

Review 21 (2024-12-30 - Rating: 5)
Excellent customer service. Very knowledgeable and helpful

Review 22 (2024-07-18 - Rating: 5)
Received fast and great customer service from Henry! Will definitely be calling them if I ever need plumbing services again.

Review 23 (2024-11-20 - Rating: 5)
Noe did a great job! He went above and beyond with our bathroom issue!

Review 24 (2024-12-02 - Rating: 5)
Excellent service,Price was a surpriseRise but job well done,,!

Review 25 (2024-08-21 - Rating: 5)
Henry came within the hour of calling and was very professional and did a wonderful job!

Review 26 (2024-08-15 - Rating: 5)
Henry was so incredibly helpful and kind. He was at my place fixing a clogged pipe the night it happened. These guys are THE emergency plumbers!

Review 27 (2024-12-19 - Rating: 5)
Tough job but Noa stuck with it, so grateful for the excellent service

Review 28 (2024-07-08 - Rating: 5)
The Catons technician, Leo, was great! Professional and friendly. Did good work. Much appreciated!

Review 29 (2024-05-07 - Rating: 5)
Very thorough and attentive diagnosis of a cast iron pipe being cracked deep inside a residential wall. Leo made sure to do as minimal cutting in the drywall as needed for inspection, saving us from replaced large pieces.

Review 30 (2023-09-13 - Rating: 5)
I called for drain cleaning service and from the receptionist to the dispatcher to the technician (Reginald), the process was professional and efficient. Reginald was very patient with my many questions, and was very careful and respectful of my property. The fees were in line with other quotes and I was able to utilize an online coupon they had on their website. I appreciate the neighborly service I received from Catons Plumbing and would very likely call them again, if needed.

Review 31 (2023-04-24 - Rating: 5)
Jarrell arrived promptly, was very polite and explained how he’d connect the new waterline to my refrigerator. He did a great job! I was extremely satisfied with the service and will continue to call Catons Plumbing for further plumbing needs.

Review 32 (2025-01-03 - Rating: 5)
Sahmeed was amazing! He saved us today and we are so grateful! We will definitely use your company again.

Review 33 (2024-12-07 - Rating: 5)
Top notch, knowledgeable, experienced and very pleased with their professionalism! Great job fixing our leak, timely, cost considerate and reliable. Thank you Catons Plumbing, Drains & Water Cleanup!

Review 34 (2023-08-29 - Rating: 5)
The plumber was on time I received a call 30 mins before arriving. Also was able to complete the job that was needed to stop the problem with a pipe connected to my toilet. After given the instructions and detail of the problem it was no trouble to repair. Also, I might add the professionalism with the overall company was great and most helpful! Thanks Cantons Plumbing for your service

Review 35 (2024-04-14 - Rating: 5)
Leo did a great job fixing a busted hose bib to an outside spigot that had burst over the winter. Very thorough, kept me informed though the process.

Review 36 (2022-05-18 - Rating: 5)
Called Catons after another company no showed. They set us up with a service appointment for the next day. Our technician Darryl was on time, polite and professional. He explained the problem and had it fixed in the same day. Amazing service i will be using Catons again in the future and recommending them to my family as well!

Review 37 (2024-07-22 - Rating: 5)
Prompt, professional, and courteous! Thank you Henry for helping us with our plumbing needs.

Review 38 (2022-11-26 - Rating: 5)
Had an issue with my shower leaking. Called Catons at 4am and was able to have someone come out same day. Jason was our plumber his service was a 10/10. Knowledgeable and quick. He answered all my questions and was super friendly!

Review 39 (2023-03-04 - Rating: 5)
I had a great experience with Joe and Catons. I called with a last minute emergency and they came right away and resolved my issue within the day. Joe explained everything to me and was very professional. I will absolutely be calling them back in the future and was very impressed!

Review 40 (2023-06-17 - Rating: 5)
Daniel and Jerrell did a great job fixing our leaking pipes. Respectful, and professional.

Review 41 (2023-06-23 - Rating: 5)
Zach did an amazing job fixing our garbage disposal! It was not working for an entire week. He spent a bit troubleshooting it, and then he made every effort to figure out what was wrong. Huge shoutout to him for fixing it in a timely and efficient manner.

Review 42 (2024-04-25 - Rating: 5)
Leo is a very professional plumber and polite . He did a great job and Im happy!Thank you to him!

Review 43 (2024-07-07 - Rating: 5)
Leo was Great, Very helpful, understanding and did an amazing job, Will recommend to others

Review 44 (2023-02-15 - Rating: 5)
Zachary was the plumber who came out on a Sunday to assist with servicinga broken pipe and recommended water remediation. He was professional and pleasant. He explained the situation and the repair needed. Even though he was unable to get the part for the repair that day, he returned early the next morning and completed the repair. I would highly recommend Catons Plumbing, Drains, & Water Remediation.

Review 45 (2023-05-03 - Rating: 5)
Responsive, Thorough, Friendly, Helpful, Diligent…Identified reason for ongoing sewage backup issues after having another plumbing company out twice. They cleared lines, thoroughly investigated pipes and found compromised areas that need to be addressed in order to avoid future problems and damage. Very happy with responsiveness as well as knowledge base. Thank you!

Review 46 (2023-04-17 - Rating: 5)
Kitchen drain was clogged. Made appointment online on a Sunday evening. When I called Monday morning they had me scheduled and were able to get someone here earlier to accommodate my schedule. Plumber was polite and efficient. Resolved problem in under 90 minutes so I could go about the rest of my day.

Review 47 (2024-08-19 - Rating: 5)
Frank did more great work. Highly recommend.

Review 48 (2021-09-13 - Rating: 5)
Came back from a trip on Sunday to find the main water shutoff valve leaking water. Our regular plumber couldnt be reached so we called up Catons Plumbing and Drain since they were close and didnt charge for coming out. I made the call at 2pm and they were able to send someone over by 5pm. Dave, the plumber, was a super nice guy and got to work right away. He kept us updated the whole time and made sure to ask us for permission before doing any additional work that wasnt apparent during the initial assessment. The price was pretty fair too. He got the issue fixed within a few hours and even gave us a free gallon of drain cleaner as a first time customer gift. 10/10 would recommend.

Review 49 (2023-04-09 - Rating: 5)
Zack was super professional. He explained what I needed and what the issues were. He replaced my faucet and fixed everything quickly. Definitely using them in the future for two more projects!

Review 50 (2024-06-11 - Rating: 5)
The technician did a great job and was quick in fixing our toilet. Thanks so much!

Review 51 (2022-04-29 - Rating: 5)
Zach was very professional and very helpful. He was knowledgeable about our needs and helped us understand what was going on with our home. I appreciate all his help and the help of the plumbing team at Caton. Though this was a stressful issue for us but, Zach and the plumbing team helped some of our stress be minimized and relieved. Very professional disposition and demeanor and was helpful every step of the way. I would recommend Caton Plumbing to a friend, a family member, and anyone else who had plumbing issues.!

Review 52 (2022-05-14 - Rating: 5)
The company itself answered my call and sent someone immediately. Daryl arrived on time and was professional, friendly and concerned for a remedy. We felt taken care of and would use services again. Thank you Caton and Daryl. Great team!

Review 53 (2022-11-21 - Rating: 4)
The plumber that finally came for the job was very good and courteous and really tried to do what she could to get a positive result for the couple of problems I was having. She wasn’t able to clear one clean out section of a drain so I will need more work. My only main disappointment was how long I had to wait for a plumber after rescheduling .

Review 54 (2023-05-18 - Rating: 5)
Hot water heater sprung a slow leak. Called Catons that evening and had a plumber scheduled to show up the next day. The plumber called before arriving and showed up during scheduled window. Was able to replace the hot water heater that day. They also came in and helped me contact our homeowners insurance to address what little water damage we incurred

Review 55 (2022-12-18 - Rating: 5)
Zach assisted with a multiday project involving water heater installation. He was always on time and very communicative. Would highly recommend him and Catons to others with water heater and plumbing issues.

Review 56 (2024-07-20 - Rating: 5)
Ro was incredibly courteous and helpful!!! Went way above and beyond!

Review 57 (2022-12-12 - Rating: 5)
Zack was amazing. He took his time explaining the issue with our toilet and. He gave us plenty of advice on what we could do. I would recommend Catoms plumber especially Zach.

Review 58 (2022-04-28 - Rating: 5)
Ezra was scheduled and arrived promptly to help with a backed up kitchen sink. The drainage issue was more extensive than anticipated and Ezra took all necessary steps and efforts to make sure he solved the problem. I am very happy with the final outcome thanks to Ezras expertise!

Review 59 (2023-09-15 - Rating: 5)
Rep was professioal very helpful would recommend to anyone in need. Should l need help in the future Catons will the first company to call. Thank you Catons for your service. Doris Thomas

Review 60 (2022-11-10 - Rating: 5)
Jason & his partner was very professional & the work was superb… I have used Caton Plumbing before & will use them again… They unclogged the bathroom sink & cleared clog from the sink to the toilet… Thank you Jason & his partner…

Review 61 (2023-08-22 - Rating: 5)
My service tech gets all the kudos for my responses. As for Value...absolutely NOT... this company is OUTRAGEOUS with your service fees. SO Ill only call them back should the $809 dollar waste line declogging not hold up... REALLY?

Review 62 (2021-04-02 - Rating: 5)
We had a couple of leaky sinks that could not wait to be fixed. We called Catons Plumbing and Drain and was able to make a next day appointment. The next day Catons Plumbing and Drain arrived at the school and quickly evaluated the situation. The problems were pointed out and they explained what was needed to be done to correct it. After approval they fixed the problems the same day. We will definitely use them in the future and highly recommend them to others. Thank you Catons Plumbing and Drain.

Review 63 (2024-09-03 - Rating: 5)
All went great and saved me lots of money

Review 64 (2024-06-02 - Rating: 5)
Very quick and very professional. Honest opinion on what needs to be done and no upselling.

Review 65 (2023-03-11 - Rating: 5)
Joe was amicable, thorough, and did a great job overall. I will definitely ask for him anytime I have plumbing needs and call Catons.

Review 66 (2021-04-21 - Rating: 5)
Dave was great and very helpful. He explained what he was doing and gave sound advice on steps to take after his repair. I will certainly go back to Dave if needed! Thanks!

Review 67 (2023-08-30 - Rating: 5)
Daniel was excellent! He was very professional and friendly. He showed up on time and finished the job quickly.

Review 68 (2021-07-03 - Rating: 5)
I had a massive leak from a failed sump pump. They were able to get someone here that night. Dave checked multiple items to correctly identify the problem first. He made sure everything was in working order before leaving and gave tips on how to ensure I won’t have the same issue again.

Review 69 (2021-06-03 - Rating: 5)
Dave came out to my Baltimore property to investigate a leak in the basement bathroom. Dave was thorough in his explanation of the potential leak causes, as well as in offering tips/recommendations to mitigate potential issues throughout the rest of the house. I was extremely impressed and satisfied with the timeliness and quality of service delivered by Dave and the Catons Plumbing team!

Review 70 (2024-07-21 - Rating: 5)
Quick, thorough, and friendly service! Major thanks to Henry!

Review 71 (2022-12-17 - Rating: 5)
From the very first time l had a plumbing issue with my house l found them on line and called 3 different plumbers (like the older people tell you to do) to get the best price….Not only was the prices good but the response time was great and every single plumber was very professional and did the job in a very timely matter…l highly recommend them…You will not be disappointed.

Review 72 (2021-07-26 - Rating: 5)
Great experience with Dave. I had a problem with drainage in my sink. He was able to find the blockage and solve it. He knows what to do and efficient. I will always request him to come in case i need it.

Review 73 (2023-08-10 - Rating: 5)
Absolutely fantastic job from Jarrell in my residential apartment to unclog the main sewer. He cleaned afterwards and was impressed with his professional and good quality of his work.

Review 74 (2022-11-04 - Rating: 5)
Excellent, timely, and friendly/informative service! I feel like I have new bathrooms now even though they are 26 years old. Many thanks to Jason and Marvin, and Catons overall

Review 75 (2024-07-15 - Rating: 5)
Responsive, professional, and effective. Would highly recommend.

Review 76 (2023-06-12 - Rating: 5)
Quick response, people showed up on a Sunday within a hour of calling. Took care of problem and cleaned things up. Will highly recommend this company to friends

Review 77 (2021-09-21 - Rating: 5)
Main sewer line was clogged and caused a backup into the basement. Got here earlier than expected and fixed the issue. Friendly and professional. Will use again if needed. Tech Dave was nice guy who got it done. 5 out of 5.

Review 78 (2022-10-25 - Rating: 5)
Absolutely positive and knowledgable technician! Very nice and did a thorough job,as well as ensured I knew what was done. Also got FREE estimate! Thank you Jason

Review 79 (2023-09-20 - Rating: 5)
They did an excellent job installing a new sink and faucet, drainage line, and water lines. The did several tests before confirming that everything worked properly.

Review 80 (2022-10-30 - Rating: 5)
Had to call for a weekend emergency flooding issue in a apartment building i own and needed to resolve the issue fast to provide water to my tennets asap(Jason moxley) came less than 1 hour from my call and was extremely professional and very knowledgeable and respectful of the property and situation

Review 81 (2024-07-08 - Rating: 5)
Knowledge and service was great. Job completed. Good conversation.

Review 82 (2022-04-21 - Rating: 5)
Catons Plumbing was very responsive and communicated everything very well. The repair was done in a timely and efficient manner.

Review 83 (2024-06-07 - Rating: 5)
Work was done very fast. Appreciate the good work

Review 84 (2024-10-30 - Rating: 5)
The plumber Henry was friendly and professional

Review 85 (2022-12-25 - Rating: 5)
Highly recommend!!! I wanna say thank you Josh for coming out so late to get my plumbing back up and running.

Review 86 (2022-04-25 - Rating: 5)
Prompt service and the technician Was able to identify where my toilet was leaking and fix it. Just had service today, so hopefully I don’t have any more issues!

Review 87 (2022-04-20 - Rating: 5)
Had to have my shower fixed after moving in. Came out next day after making appointment. Was very professional and courteous.

Review 88 (2023-07-13 - Rating: 5)
Quick response time and fixed my plumbing issue quickly even during late hours. Great work!

Review 89 (2024-08-21 - Rating: 5)
Professional, quick, and transparent with costs.

Review 90 (2022-05-14 - Rating: 5)
Great service, hard working guy, tested the water more then a few times until he found our problem.

Review 91 (2023-04-26 - Rating: 5)
Daniel was very professional and made sure I understood the service that he was providing.

Review 92 (2023-08-10 - Rating: 5)
Zackary explained what was needed and attended to all details. Cleaned up and very polite.

Review 93 (2023-04-19 - Rating: 5)
They came out on time and thoroughly checked out their the system. Very happy with the work.

Review 94 (2022-12-14 - Rating: 5)
The guys that came out were great, kind and professional. I would certainly call Catons again.

Review 95 (2023-08-21 - Rating: 5)
Harold was very very informative and professional thanks to him we finally are getting to the bottom of our problem

Review 96 (2023-09-06 - Rating: 5)
Daniel came out on Labor Day and was very quick in detecting the dource of water leak.

Review 97 (2021-08-22 - Rating: 5)
Service was excellent. It was an emergency call on a Saturday evening. They came as promised, diagnosed the problem quickly and fixed it.

Review 98 (2023-07-31 - Rating: 5)
After careful consideration, the issue was correctly diagnosed and quickly fixed. Would recommend

Review 99 (2024-04-21 - Rating: 5)
Leo is a wonderful technician who is very patient to explain the issue and try to provide the most honest and best solution from me. I really appreciate his help in the emergency situation.

Review 100 (2023-09-07 - Rating: 5)
They responded quickly, took care of the problem and answered all my questions.

Review 101 (2021-10-23 - Rating: 5)
Dave was very responsive and professional. I will recommend Caton! Thank you

Review 102 (2025-01-07 - Rating: 5)
Great service

Review 103 (2024-06-04 - Rating: 5)
He’s such a cool guy

Review 104 (2021-07-17 - Rating: 5)
Dave 2268 Did a great Job in unclogging the sewer. All my neighbors were extremely pleased.

Review 105 (2024-05-26 - Rating: 5)
Great and professional service by Leo!!

Review 106 (2023-09-12 - Rating: 5)
Danny was excellent and went out of his way

Review 107 (2022-10-20 - Rating: 5)
I manage several properties and I can always count on Catons to find the problem, fix it and keep me in the loop.

Review 108 (2023-07-03 - Rating: 5)
Everyone that we had contact with was very polite and professional!

Review 109 (2022-04-21 - Rating: 5)
Very professional, courteous, and explained things as he worked.

Review 110 (2022-06-03 - Rating: 5)
Darryl was pleasant, professional and efficient. Two thumbs up.

Review 111 (2024-06-09 - Rating: 5)
Prompt, dependable and reliable.

Review 112 (2023-08-08 - Rating: 5)
I would like to mr Tim 10stars he was the best

Review 113 (2023-01-15 - Rating: 5)
Found my water heater leaking after work and called late in the evening. They sent Zach within an hour. He was very professional and very knowledgeable! He showed up, helped explain the problem and gave me a good idea of what needed to be done. Unfortunately I needed a new water heater and one wasn’t available so he showed me how to safely shut everything down to stop the leaking until he could replace it. The next day he called me with a quote after finding all the parts so there were no surprise costs or “gotchas.” I was dreading to get the price but the price with labor was actually lower than I expected and very reasonable for the work being done! He got the parts to replace my water heater, was very thorough and finished the job very quickly. And the final price was right on the money for his estimate! I cannot recommend him enough! Definitely calling back for any plumbing issues in the future!

Review 114 (2025-01-04 - Rating: 5)
Thank you!

Review 115 (2022-11-27 - Rating: 5)
Jason 5299 did a great job, and very professional

Review 116 (2021-10-25 - Rating: 5)
Came home from a weekend trip to find my kitchen sink completely backed up on both sides and full of water

Review 117 (2024-08-16 - Rating: 5)
Excellant work!

Review 118 (2024-04-19 - Rating: 5)
Quick response time and professional.

Review 119 (2023-07-19 - Rating: 5)
Jerrel was upbeat, professional and got my situation taken care of after a very trying week. He’s a very capable young man and I’m glad he was dispatched to take care of the problem.

Review 120 (2022-05-28 - Rating: 5)
Quick, friendly, and thorough service, Darryl was great!

Review 121 (2021-07-26 - Rating: 4)
Did a good job repairing hot water line under kitchen sink 👌

Review 122 (2023-01-11 - Rating: 5)
Zachary came to service the sump pump and garbage disposal. He was so thorough and explained everything he was doing. I would highly recommend him.

Review 123 (2023-05-30 - Rating: 5)
Very nice and technically sound technician.

Review 124 (2022-11-07 - Rating: 5)
We called Catons Plumbing for a plumbing leak at my Mothers house that was bad enough we had to shut off the water. They answered and came out same day. Thank you again for the excellent service.