Mid Atlantic Water Services
Located in Annapolis, Maryland
Address: 14 Hudson St, Annapolis, MD 21401, United States
Phone: +1 443-234-0445
Rating: 4.9
Services
- Identifies as women-owned
Categories
- Plumber
- Water treatment supplier
- Water filter supplier
- Water softening equipment supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-13 - Rating: 5)
Legitimately love them. I had a gas tankless water heater and gas fireplace installed over the summer. Water heater install was fantastic! Love the energy savings of tankless and the reliability of the rinnai system. The fireplace wasnāt working and Wayne came by quickly to fix the issue. Super friendly and professional! -
Review 2 (2024-12-07 - Rating: 5)
Mid Atlantic Water Services has provided my family with quality well water treatments for over 9 years in our newly built home. How better to show them my gratitude than by writing this authentic review? They are top-notch and professional, giving us the peace of mind that comes from knowing we have clean, safe water to consume in our house.I wouldnāt even think of trusting another company because we rarely experience issues like unpleasant smells, red iron, or water hardness. (And if we do, itās probably on my end.)Iām incredibly thankful that a reliable plumbing company introduced me to them ā one of the best recommendations ever. Truly, thereās nothing more important than knowing your family has access to quality water. Thank goodness for Mid Atlantic Water Services! -
Review 3 (2024-11-04 - Rating: 5)
Very happy I selected Mid-Atlantic Water Services (MAWS) for the recent installation of a water softener, UV filter, and Reverse Osmosis system. Obtained three total quotes and MAWS was selected due to decent pricing and overall satisfaction from the initial visit/quote details. Alex was who I initially engaged with and Chris and Cameron were the technicians who arrived the day of service to perform the work. They arrived right in the middle of the two-hour arrival window, were quick to work and complete the job, friendly, and provided explanations/answered all of my questions. Alex arrived during the job to see how everything was coming along as well and the level of service and detail was everything others had previously written about MAWS.Absolutely satisfied with MAWS and will continue to do business with going forward. -
Review 4 (2024-11-05 - Rating: 5)
Did a great job installing a system to address water ph. Also relocated the whole house Big Blue filter so that everything is now consolidated. Unlike the original filter install, it is now convenient and solidly connected. No cheap big box store shutoff valves either- high quality so you donāt need to worry about them snapping off. -
Review 5 (2024-10-21 - Rating: 5)
Jason is a pleasure to deal with when I have our sprinkler system turned off for the winter. He is very knowledgeable, efficient and professional. We appreicate the excellent service. -
Review 6 (2024-12-19 - Rating: 5)
Jon was wonderful and very accommodating w all my questions! Extremely professional! Great guy! Also wanted to mention that Chris the sales person was extremely knowledgeable and great to work with. Robert -
Review 7 (2024-09-07 - Rating: 5)
We have been very satisfied with the service Mid Atlantic provides. Everyone is professional, friendly and efficient. From the time the service appointment is made, until completion, it is a positive interaction. Thank you. -
Review 8 (2024-09-07 - Rating: 5)
These folks are amazing. Ian and his partner came out on a Friday afternoon when the system alarm went off and they fixed it in minutes. Sam also was a champ getting them to us as I was beginning to have a meltdown. These folks really do take care of their customers. Thank you as I had just had major surgery and definitely needed clean water. -
Review 9 (2024-10-09 - Rating: 5)
I am a real estate agent and I use Mid-Atlantic on all of my transaction when needed. Alex always answers me quickly and makes sure that all my clients need are met. He goes above and beyond for his customers and I highly recommend them. -
Review 10 (2024-10-13 - Rating: 5)
I have been using Mid Atlantic Water in Annapolis for 20 years. They are the best for both routine maintenance and emergency repairs, including broken well pumps, well water holding tanks that lose their air bladders, and frozen pipes. My latest emergency occurred at 6pm last Thursday night, when a plastic water main feeding the well filter broke while I was trying to change the filter--which I had done without incident dozens of times before. Dave--the emergency tech on call that night--picked up the phone, asked for pictures and a description of what happened, and had the problem diagnosed within 10 minutes. They could not get out to my house that night but scheduled an emergency repair the next morning at 10 am. John arrived right on time Friday morning, offered me the choice of two new well filter housings with different capacities, and had the work done in an hour or so. Truly first rate. -
Review 11 (2024-09-17 - Rating: 5)
The Mid-Atlantic folks figured out the mysterious leak on my water treatment system. Their visit was quickly scheduled, they arrived at the planned time, fixed the problem promptly, and we had a friendly conversation. As a long time customer, this has been my usual experience. -
Review 12 (2024-11-02 - Rating: 5)
Chris was professional and knowledgeable of the task to be performed. He was very informative and took his time to explain everything that needed to be done. Thanks for the great service as always. -
Review 13 (2024-09-14 - Rating: 5)
Technician showed up on time. Explained in detail what options were available and then performed services in a timely manner. Weve been using Mid-Atlantic for several years and have never been disappointed. -
Review 14 (2024-06-28 - Rating: 5)
The staff was very professional and easy to work with. The technician was knowledgeable and very patient answering all my questions about our well water treatment system. He also gave great advice on what we should and shouldnāt do to maintain our system and took care of the minor issues we had. I will definitely use this company again! -
Review 15 (2024-08-01 - Rating: 5)
Our technician, David C., was thorough, knowledgeable and friendly. He set everything straight on our water treatment system and tested the water both before and after. We are very happy and would definitely call Mid-Atlantic again if the need arises. -
Review 16 (2024-10-20 - Rating: 5)
Everyone is very professional and very accommodating. They are quick to respond if we ever have an issue or need last minute service call. They make it so easy to work with them. -
Review 17 (2024-10-26 - Rating: 5)
The Mid Atlantic Water Services Team was professional, competent and explanatory in assessing what my water treatment concerns and needs were. Iām pleased with the plan they developed for my home. -
Review 18 (2024-11-22 - Rating: 5)
Jason was prompt courteous and very helpful in explaining our water treatment system to me which allows me to effectively use the system in the changing seasons. -
Review 19 (2024-12-08 - Rating: 5)
They have been great, installed uv light and worked on water softener. Chris did a great job. -
Review 20 (2024-12-26 - Rating: 5)
Wonderful technicians ! Chris is a great representative of the Mid Atlantic brand . -
Review 21 (2024-10-30 - Rating: 5)
Company rep arrived right on schedule. He was polite, professional, and efficient. He outlined the features of the new water treatment system to be installed within days of this first visit to assess the old, failing system. Mid Atlantics responsiveness thus far has been impressive.In response to my request, made several months after the original installation, Mid Atlantic followed up with delivery and installation of salt/chemicals and a new cone filter. Two different techs did the work andālike their colleagues who carried out the initial installation of the water treatment systemāthey were right on time, professional, and polite. Mid Atlantic continues to impress me with its customer service.After another six months, it was time for more salt/chemical pellets and another cone filter. Scheduling the service was easy, and the tech arrived promptly and carried out the work efficiently. Like his colleagues, he was professional and polite. This was yet another successful experience with Mid Atlantic. -
Review 22 (2024-09-10 - Rating: 5)
Arrived on time and completed all work on time. Diagnosed and repaired an issue with our hot water heater that 2 other plumbers had missed. -
Review 23 (2024-07-12 - Rating: 5)
I highly recommend Mid Atlantic Water Services. Jason was extremely helpful answering all my questions about the previous water system equipment that was installed. He installed a new water shut-off valve for the irrigation water line. He was very professional.Dennis B -
Review 24 (2024-07-31 - Rating: 5)
Chris does everything and knows everything when he is dealing with our water system. He helped out tremendously yesterday while dealing with a big problem that was unknown to us.Thank you Chris for your time and knowledge! -
Review 25 (2024-11-08 - Rating: 5)
Very thorough and knowledgeable, Fast service, courtious scheduling and office staff. David and crew know the system inside and out. -
Review 26 (2024-05-24 - Rating: 5)
Mid-Atlantic Water Services is The Best Service we could ask for. We had a Client who had an urgent need for a new water system and the staff at Mid-Atlantic didnt disappoint!Their team was able to juggle schedules and get this family safe drinking water the very next day!Thank you Mid-Atlantic for saving the day! -
Review 27 (2024-08-19 - Rating: 5)
Excellent company. Super professional in all aspects of their work. Responsive. Communication excellent. Work respectful of plantings and people. -
Review 28 (2024-06-28 - Rating: 5)
The representative arrived on time and was very professional. He provided detailed, helpful information regarding water filtration and treatment at my home. Highly recommended! -
Review 29 (2024-03-28 - Rating: 5)
Mid Atlantic Water Services did an outstanding job explaining the entire process of our water conditioning system. They were efficient and thorough in checking our system and taking the necessary steps to ensure everything was running properly. Jason, Sean and Chris were awesome! -
Review 30 (2024-11-05 - Rating: 5)
Jason is great! Always on time, does a great job and knows his stuff!! -
Review 31 (2023-11-08 - Rating: 5)
Mid Atlantic is truly a life saver as I woke up today with a flooded basement and was overwhelmed. If I could give infinite stars, I would. They were so great when I called and addressed me by my name as Ive used them in the past. Thanks so much to Jessica for taking care of me and getting me an appointment today with Wayne and Travis. Excellent job to them both and they were able to fix the problem and I can sleep soundly knowing that I dont have water leaking in my basement. Wayne is super knowledgeable and was so great talking with him! Hes been with Mid-Atlantic since 1997! It says something about a company when you have employees that have so many years of service. Mid-Atlantic is such a great company with highly skilled technicians and great customer service with their call line. I would highly recommend them to anyone as theyre my go to choice! Truly happy and so grateful! Thanks so much! -
Review 32 (2024-10-17 - Rating: 5)
Consistently good service. Technician, Ian, was first rate. Very pleased with service call. -
Review 33 (2024-02-23 - Rating: 5)
MidAtlantic was an absolutely awesome service experience! Alex & Tim arrived early, were friendly, super helpful and communicative about the plan for our conduit repair and chlorination. Awesome service with really great customer support! We are excited to be part of the MidAtlantic family! -
Review 34 (2024-08-27 - Rating: 5)
Have used Mid-Atlantic water for years to maintain our softener system. They are friendly and professional. -
Review 35 (2024-05-18 - Rating: 5)
Mid-Atlantic came through for us when we needed their help ensuring we had the right PH in our water. They were at our home within a few hours and took care of the problem. We were very happy and appreciative of their service. -
Review 36 (2023-12-14 - Rating: 5)
Jon, the MAWS technician assigned to our service request, was very knowledgeable and efficient regarding the replacement of a piston on our water conditioning system for a recent service call to our home. He arrived on time, well-versed in the needs I had relayed to the call center operator, and even had the pictures that I forwarded as part of the uploaded information he was provided for this service call. He was friendly and helpful in answering our questions, also.Mid-Atlantic Water Services is a highly effective and integrated regarding their services to customers and their communications are clear and accurate. I would highly recommend them for new installation and ongoing services for a residential water conditioning system. -
Review 37 (2024-04-04 - Rating: 5)
Jason and Ryan came out to give me a new customer orientation to the system in our new home. They provided a depth of expertise and knowledge to the orientation and explained things in a matter that I as the user could understand and take with me going forward. I feel much better prepared to use my system going forward and will certainly use Mid-Atlantic for all of my water needs in the future. -
Review 38 (2024-04-26 - Rating: 5)
I know Andy personally . He and the family at mid Atlantic do business the old school way . Couldnāt ask for more professional company to do business with. They found me first because I actually work on their vehicles, but I have since started using them for mine hot water heater repair, and most recently a water pipe leak . I will not go anywhere else and I suggest if youāre reading these reviews, that means you were looking for a good company and give them a try you wonāt regret it. -
Review 39 (2024-08-05 - Rating: 5)
Itās nice that they maintain communication with their clients about maintenance, it takes the guess work out of it. There Techs are always pleasant and informative! -
Review 40 (2024-08-13 - Rating: 5)
Quick response time from initial contact call; polite and knowledgeable staff/technicians. Highly recommend! -
Review 41 (2023-09-19 - Rating: 5)
I have had only good interactions with Mid-Atlantic. Especially because the Tech is such a nice & helpful guy. Theyre a bit pricey, but the service is very good. They got my Irrigation system (installed in the early 80S) running. -
Review 42 (2024-10-03 - Rating: 5)
Wayne our tech came out and took cate of all our issues professionally and completely! The scheduling process was great! Adherence to everyoneās safety during these trying times was great! We are appreciative and would recommend to everyone! -
Review 43 (2024-06-25 - Rating: 5)
Truly an excellent experience this Mid Atlantic Waters technician David, whos very knowledgeable, professional, and willing to meet your every need. Hope to work with him and Mid Atlantic Water again. -
Review 44 (2023-07-20 - Rating: 5)
I had Mid Atlantic Water Service come service my water system after purchasing the home that they previously serviced. The office staff (Sam) was great and got me on the schedule fast. I have heard horror stories about companies coming in and saying Oh, this system is old and outdated and you need a new system. That was not the case for me. The tech (Tim) was very nice, very knowledgeable and did not try to upsell me anything. He knew everything about the system and knew it was adequate for my house. He got my system back up and running, tested everything and even took the time to teach me how to maintain the system on my own if I choose. I will now buy all my products I need to maintain my system from Mid Atlantic Water Services and they will be my go to for any water related needs. Thanks. -
Review 45 (2024-10-14 - Rating: 5)
Mid Atlantic has been very professional and the salt delivery is smooth and on time.Dweckās -
Review 46 (2023-11-11 - Rating: 5)
David and Justin were great to work with. This is my first time having to maintain a well and they went the extra mile to educate me and ensure I felt comfortable with the system. Iād recommend them to friends and family and will be calling them again. -
Review 47 (2024-01-09 - Rating: 5)
Excellent service. Right on time. Called before arriving. Precise with charges, and Edgar our technician was expert. Very glad we have Mid Atlantic Water Services to take care of our Hellebrand water softener. Highly recommend. -
Review 48 (2024-12-06 - Rating: 5)
Chris, Chris, and Sean were/are amazing professional team. They were knowledgeable and patiently answered all of our questions. I would highly recommend Mid Atlantic. Their product/water treatment system works wonderfully and their service is thorough and excellent. -
Review 49 (2024-04-09 - Rating: 5)
Chris and his coworker came out on time, he was very knowledgeable, easy to talk with, explained everything in detail and got the job done quickly. Will definitely call Mid Atlantic again for any future plumbing issues. -
Review 50 (2024-11-13 - Rating: 5)
I wanted to give a shout out to Wayne and Travis from MidAtlantic water service in Annapolis. This dynamic duo did an incredible job replacing my four piece kitchen faucet with a new two piece faucet. They also fixed the hot water valve under the sink. As usual for MidAtlantic, the area was left spotlessā¦. Iām embarrassed to say they left it cleaner than it was when they arrived! Iām not certain how long Iāve been using MidAtlantic but itās probably close to 25 years and I have never, ever been disappointed.I have used Mid-Atlantic Water Services for all my plumbing needs as well as for solar salt delivery. From the office staff to the technicians, this Company excels in all areas. On one occasion, the men noticed that I had begun to replace the doorknob on my outside basement doorknob but had run into an issue and set the pieces on a chair by the door. (The door was secured by a deadbolt.) Without even mentioning it to me when they left, they replaced the doorknob for me. Mid-Atlantic Water Services never fails to please.May 18, 2020 updateThis afternoon a delightful young man named Edi Alvarado replaced the sump pump in my basement. The work area was left spotless, the new sump pump works beautifully and the cover for the sump pit, which no one had bothered to put back on in 30 years, was back in its rightful place! (Now when we play ball in the basement we wonāt be fishing any errant throws out of the water in the sump pit.) Thank you, Edi Alvarado and Mid-Atlantic Water Service for another excellent job. -
Review 51 (2023-12-29 - Rating: 5)
Chris was an amazing technician with more than 20 years of experience. He was able to work around the convoluted basement layout of 1940s built old rancher style house. He quickly set up my whole house well water sediment filtration system and when there was unexpected overflow he was able to quickly put a cap on it. Both literally and figuratively to address the issue. I hope to work with mid Atlantic Water Services for my future plumbing needs thanks to the professionalism and workmanship Chris showed me today. -
Review 52 (2023-09-12 - Rating: 5)
David Cantler, our technician, was great. He could not have been more through, professional and thoughtful, even as he delivered the bad news we were fearful of. He worked with us to get things fixed quickly and competently. I would highly recommend this company who has provided service to two of our familys homes for many years. -
Review 53 (2024-01-04 - Rating: 5)
Alex was extremely knowledgeable and went above and beyond to help with the inspection of our system. He was professional and took the time to explain everything and answer all of our questions in detail. I would highly recommend Mid Atlantic to anybody looking for water services. -
Review 54 (2024-11-11 - Rating: 5)
I have used Mid Atlantic Water Services several times in residential and commercial properties as well as my own home. They always do a very nice job, estimating staff is on the ball, installation technicians are neat, clean and on time. I am very pleased with my most recent experience with them in my own home and would highly recommend them. -
Review 55 (2023-02-28 - Rating: 5)
Called MAWS for a short-notice appointment while I was out of town and my spouse was dealing with a failed water softener. As usual, they had extremely professional and friendly schedulers and technicians who completed the work when requested and at a reasonable price. The tech also checked out our whole system just to make sure nothing else was malfunctioning. Iām a customer of two years and will continue to use Mid-Atlantic. Thank you for making it easy for me. -
Review 56 (2024-07-03 - Rating: 5)
Very good unloading time, Tim is one of the greatest guys youll ever deal with as a receiver thanks you mid atlantic for hiring suck a great guy. -
Review 57 (2024-02-23 - Rating: 4)
Res was great! Friendly, hardworking. Dispatching crews at 8 am during Rush Hour when they have. 75 minute drive without traffic does not make sense. -
Review 58 (2024-03-02 - Rating: 5)
Great company, very professional and quick to schedule. Jason is great and explains the root causes and solutions in simple, easy to understand terms. Would highly recommend this company. -
Review 59 (2023-06-23 - Rating: 5)
Professional, knowledgeable, on-time, quality workmanship, Great Staff!Weāve been a customer of Mid-Atlantic since 1996. Theyāve provided the correct equipment (sized properly) and have treated our well water at two businesses and personal residence. The water quality is consistently exceptional.Mid-Atlantic recently installed two tankless water heaters along with a recommended recirculating system for that hot water. Really nice to have hot water at each faucet within seconds. Thanks Andy, Tim, Wayne, and crew. -
Review 60 (2024-04-17 - Rating: 5)
Cameron is a true professional! Mid Atlantic has worked with me for a few years now, and I can highly recommend them. Great communication and service!!! -
Review 61 (2024-12-26 - Rating: 5)
The Techs were great. Thank you! -
Review 62 (2023-08-13 - Rating: 5)
We asked your company to send us your best technician because we had a problem with our water system that other companies couldnāt diagnose. You sent us Timothy and weāre very glad you did. He is very knowledgeable and could explain everything in detail that we could understand what the problem was with our system. He was able to figure it out when others werenāt able to. Weāll most likely ask you to send him back to fix the problem once for all. Tim comes across as a gentleman who cares for the customers by demonstrating his aptitude in providing logical solutions to the problem. Weāre convinced that he is the right person to do the job for us in a highly competent and professional manner. You should be proud of having him work for you. Please keep him! -
Review 63 (2024-09-23 - Rating: 5)
Appreciate the great service and excellent work of a world class technician, Dave. -
Review 64 (2024-11-19 - Rating: 5)
When I moved to Annapolis a few years ago, this company serviced the house, so I kept them engaged and so far all the technicians sent were great to work with, good customer service skills and very professional about their job. So far so good so I hope they can keep doing great! -
Review 65 (2024-05-02 - Rating: 5)
Chris was super professional and very knowledgeable. I appreciate his candidness and honesty. Represents his company very well! -
Review 66 (2021-07-01 - Rating: 5)
Another fantastic service call from Mid Atlantic. I had a leak under my kitchen sink, it was so easy to schedule my appointment, and they had someone out the next day (the scheduler also told me if there were any cancellations, theyd try to get someone out same day for me!). Since it was not a huge leak, I was totally fine with waiting. Chris, the tech that came out, was a little early to the appointment, which I GREATLY appreciated. He was very knowledgeable, incredibly nice, and great to chat with. He was able to diagnose the problem quickly, had the parts and tools needed to fix immediately, and be on his way. I cant imagine using any other company!! -
Review 67 (2024-07-23 - Rating: 5)
Scheduling was easy and fast, the technician was very proficient and professional. A great experience. -
Review 68 (2023-07-04 - Rating: 5)
We had an issue with salt entering our water system and it was of course a holiday weekend. Yet I received a call back from Tim who was on call for emergencies. He was able to troubleshoot our situation over the phone. We wanted to make sure the water was safe so also requested a site visit which we promptly got on the following Monday. All questions were answered and worries averted. Bottom line: Outstanding service!!1 -
Review 69 (2023-07-26 - Rating: 5)
Alex was very informative in reviewing our needs. He tested our water and noted that our water softener was eliminating some of the chlorine from the home and did not think we really needed another whole house filtration system. We appreciate that type of honesty and rely on it too. -
Review 70 (2023-03-13 - Rating: 5)
We had Mid-Atlantic install a water filter/softener system in our home recently and could not have been happier with the entire process. We love the system and the difference in our water could be felt/noticed immediately. From the consultation to the install, everything was professional and top notch. Highly recommend Mid-Atlantic! -
Review 71 (2024-11-06 - Rating: 5)
He was super helpful and very helpful! Super accommodating! -
Review 72 (2022-12-15 - Rating: 5)
Great install for water treatment system. Install Team was great. Fixed a mess and made the install look better and repaired the old leaking system. Sales team was great - they helped get the right solution and with financing options. Happy to get this project completed so well. -
Review 73 (2024-12-04 - Rating: 5)
Got here at right time, fixed the problem, and were in done 30 minutes. Good team! -
Review 74 (2023-06-01 - Rating: 5)
As always, Mid-Atlanric was terrific. Weāve depended on them for 23 years for both well water treatment and plumbing and theyāve been excellent every time. We recommend them unreservedly. Special shout out to Wayne, first rate in every way. -
Review 75 (2023-11-14 - Rating: 5)
A great experience. Techs, Wayne and Justin arrived on time, were very polite and knowledgeable, repaired a broken valve and cleaned any mess there may have been. Everything was completed in a timely manner. Completely satisfied. -
Review 76 (2023-08-29 - Rating: 5)
I had an appointment for maintenance on my tankless water heater. The tech was punctual and came with booties for his shoes. it was a reasonable charge for the service and I would use them again. -
Review 77 (2024-12-11 - Rating: 5)
Ian and his associate were fantastic. They explained everything to us in great detail and left no questions unanswered first class service all the way I highly recommend Mid Atlantic. -
Review 78 (2024-04-29 - Rating: 5)
I have been using Mid-Atlantic Water Services to maintain my water treatment system since purchasing my home five years ago. I have never lived on a well and there has been lots for me to learn about the equipment in my basement. Everyone I have spoken to in the office and the technicians that have come to my home have been professional, courteous, and helpful.Chris recently came to my home to flush our my pressure tank and hot water tank. He also checked the water quality and gave the whole system a good looking over. He explained some things to look for that would be early indications of the water softener malfunctioning. I cant thank him enough for his wonderful service and providing me with peace of mind that my water supply is safe.4/2024 Update:Our softener system finally kicked the bucket. Jason assessed the situation, gave us a few options and estimates. Had us up and running same day! Still very pleased with Mid-Atlantic. -
Review 79 (2020-09-01 - Rating: 5)
We had a great experience with Mid-Atlantic! The sales person came out within 2 days and provided an estimate and scheduled booking within 5 business days. Not only did he recommend ways to treat our water, he also fixed our water softener that wasnāt installed by Mid-Atlantic. Today our service tech Jason was on time and great with completing the work order. He educated us on the water treatment system, process, and maintenance. We will continue to patronize the company! -
Review 80 (2020-09-29 - Rating: 5)
Our tech Edi came and explained our 3 systems from A-Z. We bought our house and knew nothing about the systems. He was fabulous! Very nice young man. This was my first dealing with Mid Atlantic, but scheduling staff and technician have been great. Iāll definitely use them again. -
Review 81 (2022-04-21 - Rating: 5)
Ive been using Mid-Atlantic Water Services for about 4 years now. Every time Ive dealt with them, its been wonderful. They can deliver service very quickly when needed, and their technicians are always helpful and explain any question I have. Excellent service for both customers and their equipment! -
Review 82 (2022-04-25 - Rating: 5)
Mid-Atlantic Water Services came highly recommended from a neighbor. They didnāt disappoint! The technician was prompt, courteous and extremely knowledgeable. He exceeded my expectations on quality and service and did so at a fraction of the cost I expected. These guys are honorable and deserve their 5-star ratings. -
Review 83 (2020-09-22 - Rating: 5)
Weve been using Mid-Atlantic for 21 years, and never had a complaint.Todays service call went smoothly as expected. Our tech was courteous, prompt and polite. Executed the repair on our system with diligence and was done within an hour. Couldnt be happier! -
Review 84 (2024-08-16 - Rating: 5)
David and Cameron were nothing short of the best possible duo when it comes something as important as your home water system. We have a tiny water treatment room in the house and they managed to do an immaculate plumbing job so that areas in the room were still easily reachable. Bonus for being great with dogs. Truly a great company to work with. -
Review 85 (2024-03-06 - Rating: 4)
Chris was knowledgable and very personable. Price was exactly what I expected. Installation was set up right then and there. Great start with Mid-Atlantic -
Review 86 (2024-10-19 - Rating: 5)
As usual, they did a great job for us and have for years. -
Review 87 (2023-04-30 - Rating: 5)
We just bought our house and have never had well-water or water treatment systems before. Tim gave a thorough explanation of how our system works and answered all my questions before refilling the salt and chem tanks and testing the resulting water. Mid-Atlantic gave me the option of filling the tanks on my own or using their service. I was very happy with the service. -
Review 88 (2024-12-01 - Rating: 5)
Very professional! Will 100% use them again in the future! -
Review 89 (2024-11-22 - Rating: 5)
Once Again! I always have a great experience with Mid-Atlantic The technicians Jason Redman and office staff are extremely knowledgeable, professional and prompt. -
Review 90 (2024-08-21 - Rating: 5)
We recently moved into a home with a treatment system installed by Mid Atlantic Water Services. We werent sure how to operate everything so we gave them a call and they sent a technician out to show us how to maintain it and how everything worked. The technician, Tim, was very nice and super helpful. So far we are very pleased with the service we have received. -
Review 91 (2023-09-22 - Rating: 5)
Technician polite, thorough, and very skilled and knowledgeable. He figured out our problem after some diagnostic tests and resolved the issue. He made appropriate suggestions and offered options to improve our whole house service. He is a true professional. -
Review 92 (2024-07-01 - Rating: 5)
Very efficient professional service on our existing treatment system. Could not ask for a faster responsive service repair -
Review 93 (2020-05-16 - Rating: 5)
Overall a very pleasant experience, even in these pandemic times. I like the fact that this company is independent and will source equipment from manufacturers that is right for your situation, and not theirs. Pat was able to explain what was needed in simple terms. Chris did an above average job with the installation, his pride in workmanship shows. He took the time to explain the system and show us how to maintain. I would not hesitate to call them again! Thanks! Mike -
Review 94 (2023-05-03 - Rating: 5)
The Teams at Mid-Atlantic Water Services are top.shelf for water, sewer, plumbing and figuring out whats going on and fixing it. We continue to have very good experiences with the Techs and Service Teams. The MAWS Leadership is involved and cares about their staff and customers. We highly recommend them! - Beau & Mary Bourne, Annapolis, MD -
Review 95 (2020-10-15 - Rating: 5)
The techs they sent out were very helpful in explaining the ins and outs of my new homes water softener system. Was impressed by their willingness to spend extra time showing me the system, especially since itās located in a not so spacious area under steps. Very happy took the sellers recommendation to call them. -
Review 96 (2023-08-02 - Rating: 5)
Two of your repairmen performed important, maintenance services for our Holly Cove water treatment system yesterday. Hopefully, the system will work properly. I was pleased with how they handled the project. -
Review 97 (2021-11-01 - Rating: 5)
We had a leak underneath our kitchen sink that I wasnt going to tackle based on many years of experience in failed plumbing projects. Mid Atlantic sent Wayne out and he tightened things up and we thought we had the problem solved. Over the next few days we noticed there was still a leak but smaller. I called and they gladly scheduled Wayne and a helper to return without charge to fix things. Turned out to be a deteriorated gasket. I think were all good now. Pleasant folks who stand by their work! Recommended. -
Review 98 (2020-05-01 - Rating: 5)
After chatting with Pat over the phone, and having him walk us through what he recommended for our water issues, we were pleasantly surprised to know weād be completely replacing our water treatment system for under $5k!!! Two incredibly prompt, polite and SMART techs (Chris & Tim) showed up, pet the dogs and got to work. After just a few hours, these guys had replaced everything we needed, and left their work area in our basement SPOTLESS. A job well done, Mid-Atlantic. THANK YOU!!!! -
Review 99 (2023-02-13 - Rating: 5)
Edgar Gonzalez was an effective and efficient worker, diagnosing and fixing a water pressure issue we had. He was punctual, polite and expert in fixing our problem. We are grateful that Mid-Atlantic Water Services has such excellent staff. -
Review 100 (2023-12-15 - Rating: 5)
The two young men were very friendly. They filled the tank and placed the remaining bags neatly by the tank. Holiday greetings were given and were on their way. 5 Stars !! -
Review 101 (2024-03-14 - Rating: 5)
And did a great job and servicing my water equipment. Then called me to alert me on some problems with other systems specifically leaking from my air conditioning and heating units.Iāve been with Mid-Atlantic for over 20 years and theyāve always been five star -
Review 102 (2022-10-03 - Rating: 5)
Chris at Mid-Atlantic Water Services did a great job re-programming our water treatment system. He explained the problem clearly and left us feeling confident that everything was working as it should. Its hard to find this level of professionalism and expertise, but this company has it! -
Review 103 (2023-02-09 - Rating: 5)
Sales person Chris was great and very professional. He explained everything and brought another gentleman with him and they both took their time looking over our current system and explained in detail our options for a new water conditioner -
Review 104 (2024-07-31 - Rating: 5)
Chris, as usualā¦epic service. Fixed three discrete problems with our system. Top notch customer service and simple explanations of what was wrong and what we needed. -
Review 105 (2021-09-17 - Rating: 5)
Really enjoy working with Mid-Atlantic Water Services. Our salesman, Scott is great and really cares about his clients. We were having issues with smelly water and he made a point to come out with the crew yesterday to make sure that the situation was addressed properly. He also set us up with a great RO system. -
Review 106 (2021-06-28 - Rating: 5)
Company was very responsive and knowledgeable. Technician Chris took the time to explain the situation. I had a concern after the installation and the manager, Mike Reeder, promptly returned my call and helped understand the equipment and situation. I highly recommend this group. -
Review 107 (2024-02-22 - Rating: 5)
Great company, tech guys are excellent I have used them for 10 plus years. You wonāt go wrong using them!JGB -
Review 108 (2021-02-03 - Rating: 5)
Project: Installing UV light water filtration. I dealt with Scot who was very helpful and professional. Then Tims team came and did a great job with installation and explaining the system operations. The price was reasonable and I am very happy with their job. I learned about Mid-Atlantic Water Services through a neighbor. I will be recommending them to my circle. -
Review 109 (2021-04-24 - Rating: 5)
Alex was great. He listened to my concerns regarding my water. He tested it for bacteria because of my concerns. He looked at all of bathroom toilets and my system in my home. He didnt try to force me into buying anything. He made recommendations. He advised me to do other testing to get a piece of mind. I would definitely recommend Mid Atlantic and ask for Alex. He seems to be a very honest guy. The prices are very reasonable compared to other companies. -
Review 110 (2020-05-20 - Rating: 5)
I purchased a water softener in 1997 from this company and it served me well. It broke so I called them and two days later have my new unit installed. They still had my old records and the water quality readings. The technician arrived on time, was professional, knowledgeable and kind. So far everything looks great. I also had them fix the issue that was making my hot water smell; I am on a well. It was a new tank (installed from someone else) and they did not tell me of the issue I would have with a well, water softener, and the little anode, or something. Happy Charlie W. could help me! -
Review 111 (2022-05-02 - Rating: 5)
Constantly impressed with Mid-Atlantic Water Services and the technicians they send out, especially Chris Desaultels. Very knowledgeable and took care of my problem super quick. Will definitely be using them for all future needs. -
Review 112 (2021-04-17 - Rating: 5)
Chris came out to address and fix a small issue with the the tank. He did a great job and was very personable. Shout out to Linda who organizes everyone. She is organized and sends great communication about appointments and tech arrival times, they even send a picture of who will be arriving. -
Review 113 (2022-12-29 - Rating: 5)
Tim was personable, informative and competent. He is very experienced and answered all my questions. He replaced our UV light, chemical tube and filter. He made sure everything was working properly. I highly recommend Mid-Atlantic. -
Review 114 (2023-11-30 - Rating: 5)
We just bought our house and Jon and Steve came out to test the water and explain the existing system to us. They were both very professional and Jon answered all our questions. We have spoken with several of the office personnel and they were all very friendly and helpful. We are looking forward to working with them in the future. -
Review 115 (2024-10-25 - Rating: 5)
Excellent experience on a routine maintenance job. The guys came on time and got everything done quickly with a minimum of fuss and bother. -
Review 116 (2024-09-30 - Rating: 5)
Great customer service. Technicians are knowledgeable. We love Mid-Atlantic Water Services. šš¼š§” -
Review 117 (2024-02-06 - Rating: 5)
Ha do an emergency last Saturday where I had no water pressure. Called emergency number and technician Dave responded in an hour and solved the problem. Great customer service -
Review 118 (2024-10-04 - Rating: 5)
David was awesomeā¦so knowledgeable and kind! -
Review 119 (2024-07-16 - Rating: 5)
Great work. Cleanup on chemical feeder, checked alkalinity set to approx 7.0 -
Review 120 (2022-04-22 - Rating: 5)
Edgar and his partner were awesome! Edgar has been coming to my house for 15 years either delivering salt or working on my conditioning system. Anytime I have ever had a problem with HVAC or conditioning Mid-Atlantic is there same day or next day and its always repaired at minimal cost -
Review 121 (2024-04-12 - Rating: 5)
Great guys and very thorough! Always do a nice job and even took away a dead mouse in the storage area! -
Review 122 (2022-10-28 - Rating: 5)
Mid-Atlantic went above and beyond to find the cause of a main drain blockage and fix the problem. The service was incredible. By far the best experience I have ever had with a plumbing company. Would absolutely recommend Mid-Atlantic Water Services to everyone ! -
Review 123 (2024-11-07 - Rating: 5)
On time, professional and very easy to work with -
Review 124 (2022-06-27 - Rating: 5)
Great friendly service provided by Mid-Atlantic and technician Edi. On time and efficient with appointment. Technician was super knowledgeable and took the time to explain how the system works and what needs to be done on a continual basis to ensure system and water is at its best performance. -
Review 125 (2023-01-13 - Rating: 5)
Very professional and friendly. The technicians arrived within the given window and were helpful in offering advice for any water treatment questions we had. Great service, Chris D!! -
Review 126 (2021-05-24 - Rating: 5)
Chris was my technician. He was professional, helpful, and thorough. He took time and care to explain everything that he was doing. I could not be more pleased about the quality of the service. I hope to see him on my next annual service call. -
Review 127 (2022-02-07 - Rating: 5)
We purchased a whole-house and drinking water system. We did not have a picture perfect installation. Thats ok, these things happen. Most importantly the salesman and service technician took full responsibility and made things right. I value the integrity behind the company and would highly recommend. -
Review 128 (2024-09-24 - Rating: 5)
Very pleased with our recent service from Mid-Atlantic Water Services. Very happy to have them taking care of all of our water filtration needs. A++ company. -
Review 129 (2021-02-12 - Rating: 5)
I have been using minute Lantic for my water services for over 10 years. They are always tremendously professional, courteous, reasonably priced, and do great work. They show up when they say they are going to, and get the work done very well. I highly recommend them! -
Review 130 (2022-06-25 - Rating: 5)
Chris came for a routine maintenance call. I told him I had a small leak and showed him where. He diagnosed it without a blink, educated me on many levels and we have work planned for Tuesday. Parts are in stock, the appointment fits our schedule perfectly and after this Tuesday, I should be good to go for years to come. Thanks -
Review 131 (2021-08-01 - Rating: 5)
Weve asked to have another UV light and filter put into other buildings on our property because the first installation has been so wonderful. Our salesman Scott is pleasant to work with and knew what we needed immediately. Great company! -
Review 132 (2023-02-17 - Rating: 5)
Another great experience with Mid Atlantic. Jason was excellent. Quality work and he was super knowledgeable and fully answered every question I had.The team really helps you get the best out of your equipment ensuring clean safe water. -
Review 133 (2023-12-14 - Rating: 5)
On time, quick service, and friendly. Our technician, Chris, answered all my question and concerns. I am very pleased with his service. -
Review 134 (2018-10-22 - Rating: 5)
Mid Atlantic installed a water softening system for us and our experience with them has been outstanding from sales, to quality of work and products, to service and support. Big shout out to the office staff and management, who have been very accommodating on the customer service end. Highly recommend. -
Review 135 (2024-05-28 - Rating: 5)
I have to say that there are two visitors to my front door that I would always welcome: Publisherās Clearinghouse Sweepstakes people with balloons and a giant check; Mid-Atlantic Water Services technicians to repair our broken equipment (not necessarily in that order, either). Kudos to this company for their reliable, knowledgeable, courteous and professional service. -
Review 136 (2021-12-08 - Rating: 5)
We had excellent service provided by the service person Edgar. Very professional and helpful.Separately, We have been trying for months to get the e ballast for the water purifier system. Edgar came for another reason but he gave some suggestions and explanation. -
Review 137 (2024-11-08 - Rating: 5)
THE TECHNITION WAS RIGHT ON TIME, VERY PROFESSIONAL AND KNEW EXACTLYWHAT TO DO TO SOLVE MY ISSUE -
Review 138 (2020-06-11 - Rating: 5)
Jon kept us in the loop from the time he started his route to our house, till he arrived for our appointment. We could track his driving progress on our phones. He also sent a photo so we could identify him visually when he arrived. He was polite, professional and finished the job within the estimated amount of time. He also offered to change our whole house water filter before he left which was great timing because it was due to be changed this week. Couldnāt be happier with Mid-Atlantic Water Service. 5 STARS!! -
Review 139 (2020-09-15 - Rating: 5)
Mid-Atlantic has provided excellent water services to me from water treatment systems to well systems. They provide a timely, friendly service with knowledgeable expertise. After nearly 20 years, they have become like a close friend always there to solve your water issues. -
Review 140 (2022-10-17 - Rating: 5)
I have used Mid-Atlantic for several years and they never disappoint. Always on time, great customer service and very professional. Fairly priced too. They are incredibly reliable. I donāt write reviews often, mostly when Iām happy, so I highly recommend them!!!!! -
Review 141 (2021-10-13 - Rating: 5)
We purchased a home with a well. Having no prior experience with well water, we contacted Mid-Atlantic. They were recommended by the prior owner. The technician, Jon, arrived on time on time an did a great job of explaining the water purification and softening processes and how to maintain the system. -
Review 142 (2022-09-19 - Rating: 5)
Great experience! Jon was very helpful in patiently describing the issue and the easy solution (that I could even do next time as opposed to a service call). Great service overall, certainly recommend this vendor! -
Review 143 (2021-07-16 - Rating: 5)
I have been using Mid-Atlantic Water Services for many years and have always been happy with their service. We have them service our sprinkler system yearly. Over the years theyve installed the plumbing for a new bathroom, a whole-house water filtration system, and a water softener.Most recently Jason came out to do a repair on our sprinkler system. One of the PVC pipes had busted. He even reprogramed our system for us so it would water the grass on a better schedule. -
Review 144 (2023-09-21 - Rating: 5)
Fantastic customer service and friendly people! They make it so easy to manage your appointments and deliveries. Highly recommend. -
Review 145 (2021-06-04 - Rating: 5)
Excellent customer service! Technicians, Tim and Adam exceeded my expectations. They delivered in a timely and pleasant manner. It is clear that MidAtlantic has defined processes and procedures and what I believe to be ābest practicesā carried out by their trained technicians.Tim and Adam were respectful, positive and helpful, taking the time to explain my water and irrigation system to me to include the āwhat, where, when and how.ā They addressed my concerns, answered my questions clearly, and was well versed in product knowledge.Thank you MidAtlantic! -
Review 146 (2019-10-16 - Rating: 5)
Weve been using Mid-Atlantic Water Services for about 8 years now. Everyone working at the company from their administrative staff to their technicians are always very professional and always on time for their scheduled appointment. I would definitely recommend this company. -
Review 147 (2021-07-27 - Rating: 5)
After trying another local water company, we looked for another opinion. Thank god we did!! We were told we needed new systems and a new well. Mid Atlantic came in and repaired what was wrong and tested our water. On time professional and super nice. First company cost was going to be over $10k Mid Atlantic repaired everything for $440.95 THANK YOU!!! -
Review 148 (2024-09-19 - Rating: 5)
Great people.Always there when you need them. -
Review 149 (2021-01-29 - Rating: 5)
Fantastic experience all around. Very quick to respond and installed our much needed water system quickly. The technicians were professional, and did a great job doing the plumbing in a clean, organized fashion. -
Review 150 (2024-07-02 - Rating: 5)
The delivery was announced before the fellas arrived. The delivery announcement included a picture of the person coming to my house-knowing who was coming added to my sense of feeling safe.The fellas were polite and efficient! -
Review 151 (2020-11-17 - Rating: 5)
Plumbers were timely, efficient and well prepared. They took the time and patience to explain and answer all our questions.The office personnel are friendly and helpful. They were recommended and certainly lived up to recommendation. Pricing is very fair! -
Review 152 (2023-06-30 - Rating: 5)
These guys are great. Justin came out and diagnosed the problem quickly, explained to me what was going on and gave me some valuable tips for my own upkeep. Since he was here he went ahead and did some routine maintenance. I couldnāt be happier.Lance Edwards -
Review 153 (2023-11-23 - Rating: 5)
Tim Roe is always incredibly efficient as was his professional assistant. Thanks again for a great job, mid atlantic! -
Review 154 (2019-11-19 - Rating: 5)
Easy to schedule, great email before technician arrived with his photo and visit was efficient, helpful and more than I would have expected. I had them out to winterize and they will be coming back in the spring to bring my system online, and make some tweaks to improve what my builder did. -
Review 155 (2020-05-27 - Rating: 5)
Chris from Mid-Atlantic not only did terrific work but he also alerted me to another potential problem that needed attending to that had nothing to do with his job. Thanks Chris.The companyās billing was exactly what was quoted and the work was done efficiently and timely. And Mid-Atlantic is easy to work with. It was all good. -
Review 156 (2020-06-17 - Rating: 5)
There was a fire next door to us. Mid Atlantic came out the next day to replace the Rinnai vent pipes. Quick response, great service, special shout out to Linda who manages Service at Mid Atlantic Water Services. Sheās extremely professional and very friendly. Definitely goes out of her way to make sure you are taken care of and satisfied. Wouldnāt hesitate to use them in the future. -
Review 157 (2019-06-26 - Rating: 5)
You guys are the best! We had an issue with our well, you guys were able to get someone out to our house right away and fix the issue. Thank you so much! We highly recommend your company and will definitely use you again. -
Review 158 (2018-11-20 - Rating: 5)
My elderly grandmother who lives on well and septic just used MidAtlantic to upgrade her well pump, water filtration system and added constant pressure to the entire system. Pat the sales guy was knowledge and kind. David and Chris and the entire varsity squad came over today at 9am and were done at 4pm. David and Chris walked her through the entire system. These two gentlemen are the cream of the crop when it comes to having men working in your house. They were both so Professional and patient and hard working. This is a trustworthy company and I cannot recommend them enough! Additionally, they will be here every three months to add salt and chemicals as needed! Lastly, they used a great contact system sent to my email sending daily and day of reminder AND a picture of the lead technician who sent me one last email telling me he was on his way! If you are a single woman these are men you can trust. -
Review 159 (2021-01-05 - Rating: 5)
Were new to the area and new to well-life. I called Mid-Atlantic Water Services because the previous owners had used them. Jason and Justin came out later in the day to give me an in-depth and very comprehensive tutorial of our water system and provide some regular maintenance. I look forward to continuing to use Mid-Atlantic Water Services for as long as we live here. -
Review 160 (2022-03-09 - Rating: 5)
Arrived on time and did an excellent job fixing out water leak problem. Explained everything about what was causing the problem and how he was going to fix it. Very professional and extremely knowledgeable. Thanks for the great job you did. -
Review 161 (2023-10-19 - Rating: 5)
Office was very helpful. Technician David is awesome - he is very knowledgeable, respectful and friendlyIād highly recommend them -
Review 162 (2023-07-17 - Rating: 5)
They have done many well and water treatment projects for me over the years. These are some of the best tradesmen I use. Reliable, competent and they constantly communicate. I highly recommend them. -
Review 163 (2024-07-28 - Rating: 5)
Technicians were very polite. They did a scan of my system just in case something was leaking and they would have to call more qualified service workers in. All was well though. -
Review 164 (2022-05-18 - Rating: 5)
We live on a point of land in the Potomac which will be underwater sometime in the next 50 years and so getting good water from our well was a chore until Mid-Atlantic installed our system. The system chlorinates and then de-chlorinates and produces delicious water which is safe. As safe as water can be that is surrounded by Monsanto obsessed farmers and gardeners that is. Mid Atlantic services our system every year. Their service teams are technically proficient, on time, despite the long drive from Annapolis, polite, and crawl under our old farmhouse without a complaint. What more could one ask? So, five stars. -
Review 165 (2019-08-02 - Rating: 5)
My technician, Charlie, was very knowledgeable and thorough in explaining how my system works and what I should do to maintain it in top condition. Other interactions with members of this company have exceeded my expectations as well. Great company, great employees... -
Review 166 (2021-04-28 - Rating: 5)
We have used Mid-Atlantic Water Services for a number of years, initially in a home with a septic system and well and now in a condominium in Annapolis. We have consistently been happy with the quality of their work and their professionalism - and recommend them highly! -
Review 167 (2024-12-21 - Rating: 5)
Professional service and knowledgeable. No attempts to oversell or talk down to you. Took the time to explain all the issues and adjustments to my water system. Highly recommend. -
Review 168 (2024-04-13 - Rating: 5)
Its nice doing business with folks who know so much about their products and how to properly install them. Chris ran in to a a major problem when the old pump release froze up due to corrosion, preventing the removal of the pump. He worked steadily until he was able to resolve the problem. They worked late and also late the following day to complete the installation of a complete water system. -
Review 169 (2024-09-20 - Rating: 5)
Great service! No concerns. -
Review 170 (2022-08-19 - Rating: 5)
Jason provided excellent customer service! He was extremely detailed and patient while explaining the equipment in a home we recently purchased. Thank you! -
Review 171 (2020-05-11 - Rating: 5)
Mid- Atlantic is our go to plumber both for water treatment and for plumbing issues. The last instance was a clogged drain. They got a repairmen her quickly as promised and he dealt with issue efficiently and toughly. Couldnt ask for more. Price was reasonable too. -
Review 172 (2021-03-03 - Rating: 5)
Excellent service, honest, and fair pricing. Thank you very much for your continued professionalism Austin Garcia! I highly recommend Mid-Atlantic Water Services to anyone having plumbing issues. -
Review 173 (2020-11-18 - Rating: 5)
Mid Atlantic is a great company. They show up on time and do excellent work. I have been using them for five years and I couldnt be happier with their service. Many thanks to the Mid Atlantic Team -
Review 174 (2016-03-16 - Rating: 5)
Shout out to Mid-Atlantic. Called them for a second opinion on our water treatment system after company #1 gave us sticker shock on replacing our treatment system and company #2 was a no-show and didnt return our calls. We had originally given company #1 a shot after theyd done a decent job on installing a new pressure tank for our well system. Mid-Atlantic sent someone out less than an hour after I called them. After checking our situation out, he agreed with the original assessment but quoted us a new system at 25% less than company #1. Mid-Atlantic came back the very next day and did all the work in a quiet, respectful and professional manner, then gave me a thorough overview of the system. They also highlighted some problems that company #1 should have noticed when they put in the pressure tank. Mid-Atlantic also checked their prices and pointed out that company #1 had over-charged us by hundreds of dollars on the water pressure tank. Needless to say Im sticking with Mid-Atlantic moving forward. Thanks! -
Review 175 (2022-01-10 - Rating: 5)
I was blessed with having Alex as my represenative. He is highly knowledgeable, well spoken, kind and very professional. Looking forward to my water softener system install by Dave!!! -
Review 176 (2021-01-12 - Rating: 5)
Quick, Prompt and knowledgeable! We needing our water tested to appease a buyer and Mike was out to our house that very same day! I have used Mid-Atlantic Water Services for about 15years and we have always been very satisfied. -
Review 177 (2023-04-11 - Rating: 5)
Had our yearly water system check, and similar to our first experience MAWS was great - Chris is friendly, clearly communicates and educates you on the system. Highly recommend. -
Review 178 (2023-02-23 - Rating: 5)
Have kept our chemical feed system and water softener working reliably. Willing to repair, effectively, and not just sell a new system, and make an effort to educate the customer. -
Review 179 (2023-03-20 - Rating: 5)
Staff called and said they could come early if possible. Other companies call from the driveway an hour late. Everyone was polite and curious, knowledgeable on what needed to be replaced. I wouldnt use anyone else. -
Review 180 (2022-12-14 - Rating: 5)
Excellent serviceEverything the technician was doing he explained fully and he answered all my questions , in a nice way like a customer who knows how their water system functions is better for their business. Appreciated that attitude! -
Review 181 (2025-01-04 - Rating: 5)
Excellent service today and always. You have a great team. -
Review 182 (2022-12-23 - Rating: 5)
The Mid-Atlantic plumbers were always on time, professional, and reasonably priced. I will definitely use them again and recommend them highly. -
Review 183 (2023-02-06 - Rating: 5)
A great experience. The techs showed up on time, were courteous and efficient and were neat. Overall I would highly recommend and I will use them again. -
Review 184 (2022-07-01 - Rating: 5)
My well had tested positive for bacteria. I contacted Miid-Atlantic for help, and they sent out Chris to remedy the situation. He shocked the well with a chlorine substance and cleared up the problem. He ran another test, which came back negative! I have nothing but good things to say about Chris. He was prompt, responsive, polite, and very knowledgeble about well water issues. I would definitely recommend Mid-Atlantic. -
Review 185 (2022-10-05 - Rating: 5)
We had Jon Beyerlein from Mid-Atlantic Water Services perform annual maintenance on our Arundel-on-the-Bay property. Jon did an excellent job. In addition, he provided info on best ways to maintain the water system in between yearly maintenance. We highly recommend Jon Beyerlein. -
Review 186 (2023-05-24 - Rating: 5)
Our technicians David and Sean were great! They were very knowledgeable and professional and helped fix our problem quickly. -
Review 187 (2022-08-10 - Rating: 5)
Called on Tuesday, had a technician out the following day. David was prompt, courteous and took the time to explain our system and issues in detail. I will be calling mid-Atlantic for future water treatment system needs. -
Review 188 (2021-07-09 - Rating: 5)
The technicians arrived within the time interval given and shortly after their personal āon our wayā text. They observed Covid 19 protocals and completed their check up and refill within minutes- leaving everything perfect. Couldnāt ask for better product, price or service. I am soooo glad to have found Mid-Atlantic Water for my well/water needs! -
Review 189 (2025-01-03 - Rating: 5)
Mid Atlantic did a great job. Edgar was very professional and knew what he needed to do.Highly recommend this company.Best plumbing business in the Annapolis area. -
Review 190 (2024-07-15 - Rating: 5)
Another Excellent service. They came on time, did exactly what was needed and the cost is reasonable. -
Review 191 (2022-11-08 - Rating: 5)
The Technician Edi, was thorough, professional and pleasant to talk with. He explained everything in detail and provide recommendations. He also took care of changing the filters and checking the water quality. -
Review 192 (2021-03-05 - Rating: 5)
David was very friendly and knowledgeable. He worked in a timely manner and explained the work he was doing. I am very pleased and would certainly use your company with future needs.