Sam & Sons Services - Handyman, Electrical, HVAC, Plumbing

Located in Alexandria, Virginia

Address: 5649 General Washington Dr, Alexandria, VA 22312, United States

Phone: +1 703-256-8080

Rating: 3.4

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Review 1 (2024-07-02 - Rating: 5)
We are extremely happy with the plumbing service provided last week. Will call again in the future

Review 2 (2021-08-23 - Rating: 5)
Recently, we had a huge downpour, and I noticed water leaking from my ceiling, so I called Sam & Sons and spoke with Emma. She was very professional and set me up with an appointment that same day. Sam arrived as promised and guided me through my repair. Unfortunately, many areas of this house are not up to code since it is 70 years old, but Sam was gracious enough to offer me advice on repairing a leak coming from a bathroom exhaust pipe on the roof. He was very informative, and I will be requesting his teams services next time I need help repairing something in my home.

Review 3 (2018-01-29 - Rating: 5)
The process with Sam and Sons’ was smooth and efficient! We had lost power and heat in our house due to winter storms. After calling Eli in the office, Daniel came out to my house within the same day. Daniel found and solved the problem the within the day! The workers were very professional, concise, and knew what they were talking about. I highly recommend Sam and Sons’ and will be using their service for all of my home’s future needs.

Review 4 (2018-01-30 - Rating: 5)
I called Sam and Sons’ for an estimate on replacing a bathtub in my house. I was told by other companies it would require a full replacement and drywall damage, with estimates ranging up to $4500. After talking with Emma on the phone, Sam personally came to inspect the situation, informing me that no replacement was required. Daniel came out the next day to repair the grouting, allowing me to save the bathroom and $4000. I will definitely call Sam and Sons’ in the future to follow up with a bathroom remodeling.

Review 5 (2018-06-19 - Rating: 5)
I am so impressed by how much this company respects the customers home. There was no attempt to upsell like an estimator from other companies attempted. Structural integrity of my home was improved while they were able to update the design. My goal was to improve the modernize my home but this company went above and beyond the goal I set for myself. I have recommend so many time by mouth that I thought I would write what I experienced as well.

Review 6 (2018-12-12 - Rating: 4)
This issue has since been resolved. Sam, the owner, came out to my house to apologize for how the plumber treated me. He refunded a large portion of the bill and signed me up for a free year of a service plan for my HVAC unit.I had a leaky shut off valve. I called Sam & Sons. The plumber came & I was on a conference call. I put the phone on mute & walked him to where the valve was leaking. He then started to tell me how awful the issue is, & how he might need to rerun the line because of how close to the wall the original line was. Which is true the copper line was so close to the wall the concrete had been dug out to have room for the original valve. & he would also need to replace the outside faucet & vacuum breaker. He then showed me an invoice that was completely illegible, as Im still on my conference call. He told me he would try & do it the least expensive way but he also needed to get a permit & inspection. He handed me the invoice & to my regret, I initialed everywhere he told me. He told me about all the discounts he was giving me, I told him this seemed expensive & that I had my entire pool liner replaced for about the same cost. He just kept talking about having to get a permit & inspection, so Im thinking most of the cost is because he to cut a water line & get a permit & inspection. He said he wanted to check the rest of the water valves in the house to see if there were any issues with the rest of them. Telling me that it was probably pressure that caused the leak so it was likely other valves were affected. I didnt have any other leaks, but he did something to one of the valves & when I turned the water on it was black, so he said he needed to replace those as well. He then hands me an invoice of $3,234.38. Mind you he was only at my house an hour give or take 10 minutes. I told him again that it seemed expensive, but I assumed he was being fair & honest with me. The next day I called the office & asked for a typed version of the invoice. I paid $776 for about less than a foot of 1/2 copper pipe, you can get 10 feet from Lowes for $13.68. I paid $489.12 for a cut off valve that costs $10.98. I paid $376.50 each for 2 valves for the bathroom sink (remember the black water), they cost $9.98 each. And I paid $285 each for 2 supply lines in the bathroom that cost $4.98 each. For a total of $2,588.12 for parts which cost a total of $54.58. Add to that the labor charge of $256.50 + Permit/Inspection for $389.76. I emailed them & asked to justify the costs. They had the plumber call me back. I was in a meeting, so I texted him to leave a message.He sent back: Got youre email, we give all prices up front, & if the costuner approves the work we do it, in additional I did the minor rebuild fir you free, & just make sure you explain to fox that you approved each task & it was a holiday, in additional here are just a couple of pictures that I took with the prices & youre approval before the job was dive that you approved the work. So I would as you are military, & are a upstanding citizen as you served,just make sure that you explain to them the entire job or I will, then Im quite sure they may ask you why you approved the with then wanted to complain, in additional, the prices are labor & Warranty. Libel on a company is also illegal. Here are a few pictures fir you. I look forward to youre next move. You were charged fairly.

Review 7 (2017-03-27 - Rating: 5)
Edwin from Sam and Sons came by and did a really great job fixing and upgrading the electrical panel in my home. They were quick and efficient and very kind which is all you can really ask for. Definitely would recommend to a friend in the future.

Review 8 (2014-10-13 - Rating: 5)
SAM & SONS services just completed a major remodeling project in our 60 year oldhouse in McLean VA. The plan was to build a sunroom, completely renovate the kitchen, replaceall the interior doors, replace the trims and moldings in every room, replace all of the hardwoodfloors in the house, upgrade the electrical box and electrical wiring system of the house, waterproof the basement as well as water excavation of the foundation from outside.We have worked with many other contractors, but chose SAM & SONS. We decidedon SAM & SONS after they had finished an extremely professional work they did fixing anemergency water leak in our first floor bathroom that happened on a Saturday at midnight.All the work was detailed in the contract as well as what was and was not included intheir proposal. A detailed project plan and a payment schedule were provided in the contract.SAM & SONS services is a very professional organization. From start to finish, everyoneinvolved with my project has been great. The work crews were competent and pleasant. Thehouse looks beautiful, and the cleanup left no trace of them being there.We can honestly say from start to finish it was a pleasure having them do this work. Theworkers and the sub-contractors that were brought in for demolition, plumbing, electrical and tile wereprofessional, courteous and always cleaned up very neatly after their work was done.We were extremely pleased with the quality of the workmanship done by your company.All of the people who worked on my home were friendly and professional. They showed upevery day on time and conducted the job in an extremely professional manner always wearingtheir uniform no matter what job was involved. This aspect was important to us because we feltcomfortable and our neighbors felt comfortable as the neighborhood has a concern regardingstrangers being in the area.All your men are just great at whatever they do. Each day they arrived at 8:30 AM andworked continuously until the end of the day and upon completion, thoroughly cleaned up andtook away any debris.SAM & SONS is a very organized and well-run company. There was a dailycommunication to us from the crew. Updates included when each sub contractor would bestarting, a timeline of delivery dates for materials and if there were any anticipated delays at all.The Project Management was excellent. Everything went as planned.We appreciate the dedication, to the job, of SAM & SONS’s team of workers and theirvery pleasant behavior. This made it easy for us to tide over the difficulty in living in the housewhile the construction was in progress. On the whole, it was an investment well made with SAM& SONS performing the job for us. I would recommend SAM & SONS to my relatives andfriends.Sam always returned my phone calls promptly and would very patiently answer myquestions. He would explain everything that was being done step by step which I very muchneeded.We highly recommend SAM & SONS and we will certainly continue to use them in thefuture.

Review 9 (2018-05-29 - Rating: 5)
German was prompt; in fact he arrived 30 min early. He assessed the A/C problem through diagnostic testing and manual labor. The problem could not be resolved the same day due to the compressor being overheated and could not be properly tested. When German returned, he completed the testing and installed the replacement parts which resulted in the A/C system working again. He answered all my questions and addressed my concerns so that I felt fully informed and aware of the lifespan of the compressor and when it should be replaced. He was truly professional and courteous. Job well done!

Review 10 (2014-05-31 - Rating: 5)
This represents the first review I have ever made. Here goes....Jay G. did a great job estimating costs and being flexible...then the team, led by Frank did a great job with the drywall repair and subsequent paint job. I did not think through what the final product would like but was very pleased with the outcome - wow factor! I trust these guys.

Review 11 (2021-12-12 - Rating: 5)
Very good experience and amazing work!We use Sam and son for kitchen remodel project and the staff did a Great work,All work done on Time without any issues!Thanks again.

Review 12 (2018-03-23 - Rating: 5)
This morning I called sam and sons again because the melting snow left my house a MESS. There was a huge leak on the second floor that was running EVERYWHERE. Thankfully, The stopped the leak and are coming back tomorrow to begin to repair the damages. They saved me from potential thousands of dollars worth of work.

Review 13 (2017-05-10 - Rating: 5)
Helped my mother out quickly and fairly. We had a bad shower clog and went through 3 other plumbers before they came and fixed it in one day. Its so hard to find an honest plumber. Thanks so much guys!

Review 14 (2022-10-08 - Rating: 5)
Thanks for sam and sons services, good prices and all the stuff is honest I would recommend it, job plumbing and dont mean to survive done with the time thanks for all

Review 15 (2016-10-24 - Rating: 5)
Couldnt ask for better customer service, not to mention the effectiveness of the crew that came out to my house. Eli was very helpful in setting up the service.

Review 16 (2018-03-22 - Rating: 5)
Very professional service, employees were very kind and helpful. Would definitely recommend to anyone who needs plumbing services.

Review 17 (2022-09-07 - Rating: 5)
Very happy with the plumbing job will return great company

Review 18 (2017-12-07 - Rating: 5)
I had an amazing experience with Sam & Sons Services, recommended to all my friends and family!

Review 19 (2023-01-31 - Rating: 5)
Was very enjoyable to work with did his best, Honest and Gave good advice

Review 20 (2024-05-15 - Rating: 5)
Efficient Work and Great job 100%

Review 21 (2020-12-02 - Rating: 5)
I was having some issues with my water heater and my furnace so I called Sam & Sons and it was not long before Adam was at my house. He had the issues identified very quickly and between Adam, Mike, Mikes wife, Carlos and Carlos assistance and Emma had both problems fixed in not time. All were very personable, professional and provided great work and the pricing was fair. I am very happy with their work and will definitely use them for future matters. Thanks to everyone and sorry didnt recall the wife of Mikes name and Carlos assist. Take care and Happy Holidays!

Review 22 (2017-12-12 - Rating: 5)
I was astounded by the quality of the service and company. Great people and recommend their services to all!

Review 23 (2022-08-17 - Rating: 5)
Thank you Adam the plumber for a great job well done!

Review 24 (2019-07-23 - Rating: 5)
I contacted Sam and sons to check on my slow draining toilet. Fast same day service. They checked everything and problem was quickly fixed. They gave me some options for future upgrades I wanted to perform. No pushy salesman. Just honest hardworking guys. I will be calling them soon for the upgrades.

Review 25 (2018-03-21 - Rating: 5)
Great service! Definitely going to recommend this to my friends!

Review 26 (2018-03-21 - Rating: 5)
Electricity was out in our house, someone recommended Sam and Sons so I gave them a call. They came out quick, and fixed it in a jiffy! Easy and fast experience.

Review 27 (2018-03-22 - Rating: 5)
I would definitely recommend Sam & Sons to anyone needing HVAC service. Theyre honest, very nice to deal with even made my toddler son smile.5 STARS ALL THE WAY!

Review 28 (2017-07-30 - Rating: 5)
Personally met the two guys that run the business last week! Good guys who seem genuinely interested in customer satisfaction.