ACA Air Conditioning Heating & Plumbing

Located in Alexandria, Louisiana

Address: 3615 Expansion St, Alexandria, LA 71302, United States

Phone: +1 318-443-6321

Rating: 4.6

Services

On-site services
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-25 - Rating: 5)
I had an additional gas line installed for a generator. Zach ensured everything was painless and coordinated with the city to include the electrical inspection. Thomas and Brandon who did the installation were also great. I know the team went above and beyond on some of the details to make everything smooth and it was appreciated.

Review 2 (2024-08-10 - Rating: 5)
Called Saturday morning because my air conditioner was experiencing some issues. I fully expected to suffer through the weekend, but Dylan called me within 30 minutes. He soon arrived at my home, diagnosed the problem and took care of it immediately. He was swift, efficient, and kind.

Review 3 (2024-07-18 - Rating: 5)
Very easy appointment set. Followed up with me each step of the way. Peyton was very knowledgeable and work very hard to fix our issue. Definitely recommended them to anyone.

Review 4 (2024-08-14 - Rating: 5)
The plumber was courteous, professional, had good manners, and respectful.We will continue to use ACA.Thank you for your time and services!!!!

Review 5 (2024-04-20 - Rating: 5)
Just in time for this Louisiana heat!!! I purchased a new Lennox hvac (ac and furnace). Had a great experience! Knowledgeable, efficient, and polite staff. Completed job in timely manner. Reasonable cost. Explained each step along the way. Thanks Austin Waters for making this big purchase stress free and Austin and Hunter for a good install experience (clean and quite). I definitely recommend!!

Review 6 (2024-08-12 - Rating: 5)
Dylan Campbell was professional. courteous and willing to help us out on a Sunday. He is a true asset to ACA!

Review 7 (2023-12-14 - Rating: 5)
Highly recommend! They are way better than southern air and are more willing to work with you! I honestly can’t say enough good things about aca, they showed up at 1 am after my baby was born to fix our toilets, found that the previous owners had cemented part of the pipes that were not supposed to be cemented, fixed it on the spot, the extra fee was very reasonable considering not only was it 1am but it was also a weekend, they just installed a new unit for us, they were kind, fast and efficient despite both of our dogs periodically harassing them for belly rubs, absolutely wonderful service

Review 8 (2023-06-20 - Rating: 5)
ACA and Austin Waters are amazing. We were absolutely dying without air at our office, and we needed a serious upgrade. In the midst of the hottest times of the year, no one was available to come see us. But Austin came to the rescue. He was knowledgeable, thorough, kind, and professional. He inspected everything, got us a quote quickly, and then spurred our service into action. Mike at ACA was amazing, too. They worked together to make it possible to keep our business open. We cannot thank them enough!

Review 9 (2022-07-09 - Rating: 5)
I have already recommended ACA to my parents for the job they want. My service repair man was named Tanner. He was amazing. Professional, kind, timely, knowledgeable and did a great job. He definitely saved the day and now we can go on our vacation without worries. I would also like to thank the receptionist who worked diligently to make sure someone could come today since we were under a time constraint. You have now gained a loyal customer. Thank you so much.

Review 10 (2022-12-30 - Rating: 5)
I called on a Thursday during the holidays and they came out the following day. The plumbing technicians were very thorough in finding the leaks and diagnosing the issues we had after last weeks freezing weather. They were able to take care of our most pressing issues and did so in a very timely manner. I will continue to use ACA for all of our future needs when they arise.Additionally, they technicians were extremely friendly and explained everything they fixed. Thomas and his partner did a fantastic job. I highly recommend ACA for everyone.

Review 11 (2023-03-10 - Rating: 5)
Just as their commercial says, ACA helped me avoid premature replacement. A few years years ago a local competitor wanted to replace my AC system. I then called ACA and they said it didnt need to be replaced yet. When it did come time replace my system this year I called on ACA again. Their service and sales team were very courteous, professional, and efficient. Best of all they even offered me interest-free financing!

Review 12 (2022-12-30 - Rating: 5)
Technician Tanner arrived at home assessed the situation and quickly worked to repair. Tanner was very friendly and knowledgeable about the repair and explained everything to me.Dispatcher Joy communicated well letting me know when Service technician would arrive and about how long the repair would take.

Review 13 (2021-11-30 - Rating: 5)
Someone recommended this company to me so I thought to give them a try. My heater stopped working. They were very responsive and knowledgeable. Also, noticed that since I have Gas that my A/C settings were wrong as well. In less than 15 minutes they had my heat back working and educated me a little on maintaining my system. So grateful for them. Will continue to use them if I run into any other issues. Payment was straight forward as well. Good guy. Thanks ACA!

Review 14 (2022-12-28 - Rating: 5)
I was one of the lucky ones to have my pipes bust during this cold system.(Dec2022) When I first discoved the leak on Saturday I got the answering service. I was contacted by Taylor within 15 minutes. After our conversation I knew I was on good hands. Unfortunately, because of the steeper Holiday rate, I did have to wait to get my repairs done. On Tuesday I reached out to schedule my repair. Again I recieved a call back within 15 minutes. And within 40 minites I had someone out at my house. He checked all my piping for insulation, in addition to repairing my leak. It all was done in just over an hour. My plumber was not only polite but he took the time to explaine what had happened in a way that I could understand. This is important because I will need additional work on a later date. (Very old and strange piping.)I look forward to working with ACA in the future.

Review 15 (2021-07-23 - Rating: 5)
My tech was super nice and helpful. I called yesterday and they came out today, during mid summer in Louisiana. Thats pretty quick considering how many AC calls they must have. I even upgraded to a yearly maintenance because the tech was so great.

Review 16 (2022-06-01 - Rating: 5)
ACA was able to diagnose the problem with my unit in just a few minutes and I was able to replace the defective parts myself later that day. They also confirmed that I did not need a new unit being I was told by another HVAC repair guy that “ my unit was dead and compressor was locked up.” The folks at ACA are very professional and friendly as can be.

Review 17 (2020-07-24 - Rating: 5)
We called for a general checkup after hearing odd sounds once. The unit was still working well. The technician was polite, knowledgeable and professional. I appreciated his wearing a mask and maintaining distance. He diagnosed failing bearings in the exterior fan motor and replaced it quickly. He checked the interior unit and cleaned it for better drainage.

Review 18 (2021-10-30 - Rating: 5)
I called to schedule a business installation at the last minute (because the plumber my contractor uses could not be reached after multiple attempts over the course of days). In a moment of desperation I reached out to ACA because they have done great work for me in the past at my home and business. When I called I spoke with Angie and explained my dilemma…. I needed SEVEN faucet fixtures installed before my install team left this afternoon and man did she deliver!!! She sent two plumbers who were not only knowledgeable and skilled, but also courteous and extremely professional.They not only saved the day for my practice, but also did an AMAZING job! I can’t thank you all enough…. From here on out I won’t use anyone else!

Review 19 (2022-11-04 - Rating: 5)
This is a great company. I have used them twice so far and I’m so impressed with their honesty and the quality of their work. Their prices are fair and they are quick and efficient. I recommend them over all other companies in town.

Review 20 (2022-09-22 - Rating: 5)
The two gentlemen who did the work were very professional. They worked with me to keep cost down while doing an excellent job. They left no trace of their hard work other than perfectly working plumbing.

Review 21 (2024-09-20 - Rating: 5)
John was a God send. His service was excellent. I am thankful for the quick response.

Review 22 (2019-10-10 - Rating: 4)
He was very polite, professional and knowledgeable. We are satisfied with his work as well. Theres only one thing that I would like to know. How much it cost p er r mile to calculate my bill for milage.

Review 23 (2019-01-14 - Rating: 5)
They did a fantastic job for us. Installed a sink and ran plumbing to it , to convert a spare room into a guest kitchen. They sent Travis out to discuss options. And then they came back and got it done.Trustworthy, professional, skilled. Were happy.

Review 24 (2022-01-12 - Rating: 5)
I received same day service. The technicians, Eric and Richard, were both very polite and professional. The plumbing issue was diagnosed promptly, followed by a plan of action to resolve the problem.

Review 25 (2022-11-12 - Rating: 5)
They were on time, very efficient, and very nice gentlemen. They installed my hot water heater quickly and even offered to mop my floor afterward. I would recommend to everyone!

Review 26 (2016-11-30 - Rating: 5)
Ive been doing business with ACA for over 2 years now personally, my company for many more years than that. Ive had nothing but positive experiences and wouldnt hesitate to recommend them to anyone. Great group of guys that are very knowledgable.

Review 27 (2022-02-23 - Rating: 5)
Could not have been happier with plumbing team of Francis and Taylor. Their persistence paid off in finding clean-out buried in yard. Great job from start to finish! Drains flowing again!

Review 28 (2021-02-01 - Rating: 5)
I had plumbing issues and the technician that did the work was excellent. Explained everything in detail, and had the work done in a efficient manner. I would highly recommend this service to anyone that needs plumbing for home or business. Thank you very much for your help.

Review 29 (2020-05-27 - Rating: 5)
I had a hot water heater diasater in my attic. Kyle came out and gave me an estimate and got me a quick appointment to put a tankless water heater in. The guys came out and did a great job installing it and cleaning up afterward. I highly recommend them.

Review 30 (2020-09-03 - Rating: 4)
Great service. They worked us in on a very busy day and completed the repair for us for a very reasonable price. We will continue to use them for all our HVAC needs.

Review 31 (2018-03-13 - Rating: 5)
Woke up to a broken heater and 49 degrees in the house. Called ACA and scheduled a service call for the same day. The young man called to let us know he was on his way, and fixed our problem the same day. For an extremely reasonable price. Prompt, professional, and courteous. I recommend ACA to anyone who is looking for reliable, responsible, reasonable service.

Review 32 (2021-03-31 - Rating: 5)
They were prompt, didnt track dirt into the building, fixed the immediate issue and recommended a longer term fix. Cant comment yet on value as I havent received the bill, but they were prompt and professional.

Review 33 (2020-07-17 - Rating: 5)
ACA responded as soon as possible. The tech was competent, courteous, friendly and knowledgable. I have used ACA for plumbing and heating and cooling. l have been more than satisfied each time

Review 34 (2022-05-05 - Rating: 5)
Mr Tanner was very polite, professional. Explained all he was doing and the problem he found and the fix he would perform. He is a credit to ACA and they can be proud of him.

Review 35 (2021-03-30 - Rating: 5)
Really responsive to our need. Called ahead so we could be there when they did the work. Really nice people to work with. Did a great job. Explained things as they went along. Will call them again.

Review 36 (2020-06-25 - Rating: 5)
EJ called to let us know he was on the way. He was friendly, polite, and professional. He knew what he was doing and quickly finished the job. We will definitely use ACA again.

Review 37 (2021-02-21 - Rating: 5)
Both persons communicated what they were doing and explained the what and why of the steps they were taking. If I have any other plumbing issues in the future I will not hesitate to call them.

Review 38 (2021-02-27 - Rating: 5)
ACA was professional and very easy to work with when setting up a appointment . If you want someone who will respond and show up on time as well as good work, call ACA.

Review 39 (2020-05-26 - Rating: 5)
Kevin was professional and knowledgeable. He identified the problem and replaced the faulty part and made certain everything was running smoothly before leaving. And he phoned the next day to double check!

Review 40 (2020-06-10 - Rating: 5)
Ejay Lee was very professional of the the work he performed for us and responsive and on time. ACA has a very good valuable experience employee on the team. Thanks.

Review 41 (2021-05-16 - Rating: 5)
We have used ACA for all our HVAC installation and maintenance for years. The Staff and Technicians are always professional, courteous and do excellent work.

Review 42 (2021-07-28 - Rating: 5)
I have used ACA for 2 years. They have always worked me in their heavy schedule and fixed my AC problem the same day they arrived. I also have given their number out when I received calls from friends. Betty L

Review 43 (2020-07-14 - Rating: 5)
As a single woman companies seem to takeAdvantage of that situation ACA didnt they fixed my ac at a very reasonable happy rate so they are now my go to company I highly recommend them. Thank You.

Review 44 (2022-11-03 - Rating: 5)
Workers were quick to identify the problem and commenced working immediately. Job did not take long to complete. I will use this company in the future.

Review 45 (2022-03-31 - Rating: 5)
Mr. Savage demonstrated his expert knowledge and had the problem resolved in no time! Outstanding customer service from both the office and the tech!

Review 46 (2021-06-21 - Rating: 5)
Great team! Always courteous and helpful, and prices reflect good value. Would definitely recommend them and will continue to use them myself.

Review 47 (2020-07-27 - Rating: 5)
ACA was very good to us and for us.We was approved for our central airconditioning system and we are verysatisfied with their services.

Review 48 (2020-06-11 - Rating: 5)
They were professional and polite. They found the problem and replaced the part within the hour and at an affordable price. Im very pleased with the service.

Review 49 (2022-08-30 - Rating: 5)
My father has Use ACA for many years he has since passed away I call ACA resident service yesterday morning For my mothers AC I made appointment for after 330 yesterday i spoke to someone name Angie I call again between the hours 445 -5 she gave me the run around so I decided to go up to ACA yesterday they were closed after getting back to my mom house I called ACA again the answering service told me that she Kris to call he the AC tech on call between the hours of 545 - 550 a ACA tech call me an told me he was on his way he also stated to me he was just assigned to that service call now I call this in between the hours of 8-830 yesterday morning this ACA technician did apologize for had happen between the hours 615 - 629 yesterday evening ACA technician Chris text my phone to let me know he wasn’t going to able to come yesterday evening but he would be there first thing tomorrow I stated to him don’t worry about coming I am very disappointed in ACA my father and mother has been customer with ACA for years to get treated like that

Review 50 (2020-12-01 - Rating: 5)
Brian did a great job. He was punctual. He was friendly. And he got the job done in a timely manner.

Review 51 (2021-06-23 - Rating: 5)
The worker was polite and knowledgeable to why my air was not blowing cool anymore and went straight to the issue and had my home cool again with in minutes. Thanks!

Review 52 (2021-01-18 - Rating: 5)
Gas pipes replaced, replaced hot water heater, and replaced gas line. John and Thomas were very professional and very knowledgeable.

Review 53 (2022-04-27 - Rating: 5)
I appreciate the service, every time I called you guys came to my rescue. If I ever need you guys again I will definitely be in touch. Thank you 😊

Review 54 (2023-01-27 - Rating: 5)
Quick response time, professional team, they fixed my clog quickly after hours. Will use again

Review 55 (2022-01-30 - Rating: 5)
Great price excellent customer service

Review 56 (2022-02-14 - Rating: 4)
Tech was was very professional and knowledgeable and able to diagnose and resolve the issue that I was having with my unit

Review 57 (2022-10-24 - Rating: 5)
Quick professional service at a reasonable price.Will definitely use them again.

Review 58 (2022-07-06 - Rating: 5)
E. J. fixed the drain in the tub. He always does agreat job. Thank you.

Review 59 (2022-04-30 - Rating: 5)
Very good service! They weren’t the extra mile to figure out what was going on and did it.

Review 60 (2021-03-09 - Rating: 5)
Very professional . Told me exactly what was wrong with my unit. Will definitely use them again.

Review 61 (2020-03-02 - Rating: 5)
The service tech solved a problem with my new thermostat within 5 minutes and completed a spring maintenance check-up with some additional care repairs.

Review 62 (2022-06-09 - Rating: 5)
Thanks ACA for your services. My husband I was very pleased with the maintenance visit!!

Review 63 (2022-10-28 - Rating: 5)
Tech was communicative and on time. Definitely a good service and employees

Review 64 (2022-06-17 - Rating: 5)
Prompt, knowledgeable, very pleased. Had my issue resolved quickly! Thank you, ACA

Review 65 (2022-07-08 - Rating: 5)
We reported the leak at 9pm Thursday evening they were here Friday morning and had the leak fixed by 11:30am

Review 66 (2021-03-13 - Rating: 5)
Technicians were friendly, courteous and were able to quickly unclog the sewer lines. Thank you.

Review 67 (2021-08-12 - Rating: 5)
Mr. Danny Fields ce through once again to save the day. He really knows Everything and he deserves a raise and a promotion.

Review 68 (2020-06-13 - Rating: 5)
They were very professional and helpful in correctly fixing a recurring problem caused by a previous plumber’s shoddy workmanship

Review 69 (2021-02-20 - Rating: 5)
With all the leaks in town they still were able to come out the same day. Great response.

Review 70 (2022-10-25 - Rating: 5)
Very friendly and great workers. Will use them again.

Review 71 (2021-05-02 - Rating: 5)
The gentlemen that came out did a really good job and were very knowledgeable in their work.

Review 72 (2020-04-21 - Rating: 5)
Called and they were able to come out on the same day.

Review 73 (2022-10-14 - Rating: 5)
His performance was excellent..I highly recommend this company..

Review 74 (2022-11-30 - Rating: 5)
Great fast service will use again if needed

Review 75 (2022-12-10 - Rating: 5)
I live in DeRidder and have family there in Alexandria that was living in their home without water for 3 days. I called ACA the day before Thanksgiving and they responded with YES we will go out this afternoon and see what we can do. ACA took care of the problem, water was restored and my family was able to celebrate Thanksgiving! THANK YOU ACA for your Integrity, Dependability, and Professionalism!!!

Review 76 (2022-03-04 - Rating: 5)
Excellent service. Knowledgeable technician. A good experience.

Review 77 (2020-12-07 - Rating: 5)
Short notice problem was attended to quite promptly. Staff I spoke with was concerned and eager to help.

Review 78 (2022-08-07 - Rating: 5)
Outstanding service and repair of 2 major units.

Review 79 (2022-12-29 - Rating: 4)
Very reliable and especially good knowledge.

Review 80 (2022-12-30 - Rating: 4)
Install flange for bathroom bowl. Repair pipe. Job done professionally.

Review 81 (2023-01-25 - Rating: 5)
Repaired HVAC in a very timely manner, technicians were very professional and informative about what they were doing.

Review 82 (2021-08-06 - Rating: 5)
Tech very pleasant and knowledgeable. Cost reasonable.

Review 83 (2020-07-09 - Rating: 5)
Great servce as usual and very reasonable prices....i am very satisfied.

Review 84 (2023-01-23 - Rating: 5)
Very professional, punctual and honest....would highly recommend them!

Review 85 (2022-10-04 - Rating: 5)
Thank you for your promptness and professional work. Very courteous

Review 86 (2020-08-15 - Rating: 5)
Very satisfied with company. They were very helpful and professional. They were able to send a technician within 2 hours of calling. Technician was very knowledgeable, thorough, and quick. He was able to assess problem and fix it to the best of his ability.

Review 87 (2020-12-14 - Rating: 5)
I purchased a new Carrier 4 ton air conditioning and w/heating pump package unit from ACA of Alexandria, La. I am very pleased with the service I received. The process seeming overwhelming, but Mr. Delour made process simple. The installers did an excellent job. I am very pleased with my unit and looking forward to using my unit for many year. Thanks

Review 88 (2019-12-14 - Rating: 5)
I have used ACA in both personal and professional capacities and am very pleased with their overall service. Personnel are friendly, knowledgeable, competent and honest. They use quality products and get the job done. Highly recommend.

Review 89 (2022-03-08 - Rating: 5)
Friendly and professional service. They arrived earlier than expected and worked through the freezing rain. Will be calling for all future needs.

Review 90 (2021-05-26 - Rating: 5)
I feel like the Plumbers were very knowledgeable

Review 91 (2020-11-23 - Rating: 5)
I was very pleased with my first ACA experience. Not knowing who to trust in the service industry can be very daunting, but after meeting the tech, having him actually explain the problem to me and then fixing it to my complete satisfaction, I feel right at home with them as my new go to place for heat and ac problems. (Not that I want any more any time soon. 😊) Thank you for everything Mrs. Mickie and Patrick.

Review 92 (2021-04-11 - Rating: 5)
Great experience! Everyone was professional and informative.

Review 93 (2020-04-09 - Rating: 5)
Quick response, quality work done for a reasonable price...

Review 94 (2021-11-03 - Rating: 5)
The young man was very knowledgeable and professional. He found and corrected the problem I had and explained to me what I needed to know. Very positive experience.

Review 95 (2020-09-25 - Rating: 5)
I woke up to my water heater leaking into my bedroom from my bathroom. Called and they had a repair man to my house within the hr. The service men were knowledgeable and professional and did a beautiful job replacing and cleaning up after themselves. Couldn’t ask for anything else.

Review 96 (2020-11-08 - Rating: 5)
I was treated with the upmost respect during my discussion with Jonathan and he insured that the job was done the correct way. I couldn’t selected a better company. I most definitely would be using them for my next service.

Review 97 (2022-12-02 - Rating: 5)
Guys were very polite and curtious

Review 98 (2021-03-05 - Rating: 5)
Got backflow prevention device tested and done wo

Review 99 (2020-11-11 - Rating: 4)
Installed hot water heater. Still waiting on the hot water heater booster.

Review 100 (2018-11-29 - Rating: 5)
Thanks Aca Tucker and Taylor! Excellent maintenance job!!!

Review 101 (2020-11-20 - Rating: 5)
Had ur technician check and certify my sprinkler system

Review 102 (2021-12-07 - Rating: 5)
Great service…very efficient and did a neat job.

Review 103 (2022-10-20 - Rating: 5)
On-site technicians were perprofessional.

Review 104 (2021-04-13 - Rating: 4)
Service was great...weekend rate was just very expensive. But overall good experience, with a great tech!

Review 105 (2020-05-20 - Rating: 5)
The plumber was very knowledgeable concerning by plumbing problems and replaced the faucet and repaired the water supply for my new refrigerator.