Kramer & Sons Plumbing Heating & Air Conditioning

Photo of Kramer & Sons Plumbing Heating & Air Conditioning

Located in Alexandria, Virginia

Address: 8805 Cooper Rd, Alexandria, VA 22309, United States

Phone: +1 703-360-6400

Rating: 4.8

Services

  • On-site services
  • Repair services
  • Credit cards

Categories

  • Plumber

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Comments

  • Review 1 (2024-09-10 - Rating: 5)

    Had a sink drain clogged and made an appointment. Kramer said they would be here between 7:30 to 9 AM. They showed up at about 8 and had it fixed by about 8:20. Put on protective booties and after they finished they cleaned everything up. Very friendly and efficient. Have use used Kramer several times and have been extremely satisfied with their work every time. Would always recommend them for plumbing work.

  • Review 2 (2024-10-10 - Rating: 5)

    Have used Kramer several times and they do good work. They use a standard flat rate price book for all their work that is sort of on the high end, but then, no surprises.

  • Review 3 (2024-07-09 - Rating: 5)

    By far the best experience I’ve had with any trade service, they installed a tankless water heater for us and they were so professional, CLEAN, friendly, knowledgeable and honest. I’d recommend them to anyone. I swear they left my home cleaner than before they arrived, so impressed.

  • Review 4 (2024-12-29 - Rating: 5)

    Very honest good people to work with, very punctual. Changed main water line with no problems!

  • Review 5 (2024-08-09 - Rating: 5)

    They arrived on time and quickly performed the required repairs. The Plumber was very professional and charismatic. Will definitely be calling them for future repairs!

  • Review 6 (2023-08-31 - Rating: 5)

    Excellent Service! We have many services done by Kramer. I am very happy with all the services that they provided, especially the sewage system replacement. Reasonable price, quick service, on time, professional work! They make sure everything clean and back to normal after the service done. A few times they helped contacting the insurance to get approval for us that other companies couldn’t provide enough details for insurance to approval the service. Thank you so much for a great service! Highly recommended. I have experienced many different companies that my insurance sent over. This is the company that did the best work!

  • Review 7 (2024-10-31 - Rating: 5)

    Very responsive. Great service by the plumber- friendly, efficient, and super quick. He was so helpful! 10 out of 10

  • Review 8 (2024-10-14 - Rating: 5)

    Renee made quick work of our plumbing issue. Communication from the office was excellent.

  • Review 9 (2024-09-17 - Rating: 5)

    They replaced my hot water heater in the same day - Very efficient and professional! Would definitely recommend.

  • Review 10 (2024-07-23 - Rating: 5)

    Very professional crew who prides themselves on quality work. They showed up on time, worked efficiently and cleaned up the jobsite afterwards. I definitely recommend their services.

  • Review 11 (2024-05-06 - Rating: 5)

    Kramer & Sons have saved the day for us on numerous occasions! They are prompt, professional, reliable and friendly. We are so happy with the work they have done for us in our kitchen and bathroom!

  • Review 12 (2024-08-09 - Rating: 5)

    Kramer is our go to plumbing company! They are the best in town: professional, on time and a great company to take care of your home. Call Kramer and Sons today This visit was for a garbage disposal, and they have also worked and replaced toilets and showers for us. The work is superb and professional!

  • Review 13 (2023-10-20 - Rating: 5)

    Kramer and sons was impressive from the phone call and scheduling to the actual appointment itself. Holly took my call and spent a long time with me on the phone discussing the problem. The plumber that came to my house, his name escapes me, was incredibly knowledgeable, friendly, and very helpful. They will definitely be my Plumber service going forward and for my real estate clients.

  • Review 14 (2024-03-04 - Rating: 5)

    It was so easy to schedule a quick appointment. The plumber was very nice, professional and I didnt have to do anything but explain the problem then check it out when finished. He had to pull a toilet, and I never would have known hed been there! Everything was left as clean as he found it. I will use them again and have already recommended to a friend.

  • Review 15 (2024-03-11 - Rating: 5)

    I appreciated how quickly they were able to diagnose the plumbing problem and fix the issue promptly. They were very honest and transparent about the cost of the repair and gave helpful advice on what was truly necessary to fix versus vs optional. Will use them again.

  • Review 16 (2023-08-10 - Rating: 5)

    Kramer and Sons are professional, courteous and customer centric. Top notch service with excellent communication before, during and post service. They assisted with multiple projects within my home from garbage disposal and laundry tub installation to drain snaking. I highly recommend!

  • Review 17 (2023-10-19 - Rating: 5)

    Came out to perform a fairly urgent job on a backed up sewer line. Arrived as quickly as possible, communicating every step. Upon arrival Rene, the technician, went right to work on the problem and we were back up and running in less than an hour. We contracted through HomeServe but would definitely call on Kramer & Sons for future work if needed, warranty or not. Thanks!

  • Review 18 (2023-08-21 - Rating: 5)

    We have had a relationship with Kramer & Sons for over decade, spanning two different properties. They are always prompt, honest, the workmanship top notch. They have fixed small problems as well as very large ones — including a blockage underneath my foundation. I find the pricing reasonable and transparent and have recommended them to neighbors. I highly recommend Kramer & Sons

  • Review 19 (2023-02-21 - Rating: 5)

    Kramer and Sons provided me with excellent service. Julio was my plumber who arrived on time, was professional, and was very thorough in explaining how he was going to correct my whole house filtration solution and installation of a new water main shut off with secondary backup. He had all the parts (high quality parts), valves, and copper tubing, and tools to do the job. He explained step-by-step what he was doing and answered all my questions. I could not be happier with the final results of all the work done. Definitely a 5-Star service call. Without hesitation, I would recommend Kramer for plumbing jobs to any of my family and friends.

  • Review 20 (2023-09-23 - Rating: 5)

    I began using Kramer & Sons Plumbing Heating & AC when another plumbing company stated they didnt have a long enough plumbing snake to do the job in my home. I was very satisfied with Kramers performance that day and have used them ever since. Why would I call any other plumber if I know that Kramer & Sons has the equipment that apparently other companys dont and they can get the job done went the come? Kramer and their employees are nice and do a good job, too. Cant go wrong with using Kramer & Sons Plumbing is my opinion.

  • Review 21 (2023-09-01 - Rating: 5)

    I highly recommend Kramer & Sons. Earlier this year, they replaced an old tanked water heater with a tankless unit completing the job on cost and time with no surprises. They went above and beyond to help me get a rebate from the gas company and to coordinate a needed electrical outlet. All my questions were answered completely and promptly. The team was courteous and cleaned up after themselves. I am very pleased with their work.

  • Review 22 (2023-12-13 - Rating: 5)

    Switched to Kramer & Sons after years of using other companies and never getting my HVAC to work properly. Their guys finally figured out exactly the problems and the system works amazing now. They saved me a lot of money where others kept insisting I needed a whole new system. I now use them for all my plumbing and water heater maintenance too.

  • Review 23 (2023-12-14 - Rating: 5)

    Called in because of a slowly leaking toilet. Was able to get a service spot the next day. Julio arrived early in the service window. He was courteous and efficient as he walked me through everything he did, starting from explaining the possible issues to cleaning the rust spot that had alerted me to my leak after everything was fixed.

  • Review 24 (2023-06-16 - Rating: 5)

    Seth the owner, Holly the receptionist and Rene the plumber who came to our rescue were a blessing. They each event above and beyond our expectations. They actually care about the quality of their work their customers. It is so hard to find good customer service and companies that care about you these days so we are so thankful the Lord sent them our way.

  • Review 25 (2023-09-11 - Rating: 5)

    Our familys go-to plumbers for over 20 years. We also use them for HAVAC. Several months ago Kramer & Sons replaced our old water heater (which they had installed circa 2003) and their service was both prompt and excellent. During the past 18 months theyve also replaced a sump pump and an aging furnace for us. They stand behind their work and do the job right the first time.

  • Review 26 (2023-06-28 - Rating: 4)

    Team was very professional and offered explanations and quotes for each issue they addressed. Labor seemed like it was on the pricey side, but they did a good job and were respectful of our home. We’d use Kramer again.

  • Review 27 (2023-08-15 - Rating: 5)

    Both jobs have been completed to an excellent quality and at a competitive price. Its been several months since both jobs now and there have been no issues. I will use Kramer and Sons again in future for plumbing work.

  • Review 28 (2022-11-21 - Rating: 5)

    This past Saturday morning (11/19) I called Home Serve with whom I have insurance coverage for my homes sewer line. I explained that the bathroom drains were backing up and draining very slowly. They had determined that it was a critical issue and within 30 minutes I was contacted by Kramer & Sons who said they would send someone to evaluate the problem. Shortly after that I received a call from Juan P and he advised hed be at my house within the hour. Upon his arrival I explained the situation. I should note that Juan was very professional, courteous and a pleasure to speak with. At that point he contacted someone, though Im not certain who, and was given the okay to snake my sewer line from inside the house since there was no outside access. After laying down protective floor coverings, he proceeded to remove the guest bathroom toilet and then operated the snake into the sewer line. When he was done, he reinstalled and caulked around the base of the toilet and cleaned up any debris that had accumulated. Juans attention to detail and willingness to answer many of the questions I had about what he was doing is commendable. Kramer & Sons is fortunate to have such a hard-working, capable and dedicated employee.

  • Review 29 (2024-08-09 - Rating: 5)

    Timely, capable, and do considerate! We’ve been fans for years and look forward to more. Thank you for taking care of us!

  • Review 30 (2023-08-24 - Rating: 5)

    While overseas we had a major plumbing issue. Kramer and Sons were very helpful assisting our children dealing with the problem in the short term and when its resolution required expertise beyond his company he was quick to identify and engage the right people.

  • Review 31 (2024-06-21 - Rating: 5)

    Kramer and Sons came on time, they were very professional and did Good job of fixing the leak in the pipe that fed my outside faucet .

  • Review 32 (2023-09-28 - Rating: 5)

    I called and explained the plumbing problem and the need for a drain cleaner due to the iron pipes being back up. I was told by another company that the pipe was broken and then would cost me thousands. I called Kramer and explained the problem and I got the pipe opened and the toilet working and it cost a few hundred dollars. I was elevated that the problem was solved quickly and I didn’t need an expensive fix.

  • Review 33 (2024-06-07 - Rating: 5)

    Prompt, professional, and fixed all issues on the spot. Rene was a great plumber and Holly in the office was lovely to work with for scheduling.

  • Review 34 (2023-07-11 - Rating: 5)

    We use Kramer and Sons for all of our business plumbing and HVAC needs. They are as local as it comes, super responsive, and their staff does great to make sure they’re not in the way of our staff while we’re operating. We would recommend them to any restaurant that needs a quick response to make sure you can keep your doors open.

  • Review 35 (2023-01-30 - Rating: 5)

    Kramer and Sons came to my house and detected roots growing in my sewer pipes and they cleaned them out. They came out to repair the piece of pipe that had the roots and leak. Unfortunately, the place was in my computer room under the slab, so they had to jack hammer the floor and dig down two to three feet to replace a new pipe. They did an outstanding job and I would recommend Kramer and Sons to all my friends.

  • Review 36 (2021-09-15 - Rating: 5)

    Kramer & Sons have been our plumbers for seven years. They just completed a complicated job for us and showed excellent service from start to finish. Juan was prompt, professional, worked hard and fast, and left our house as clean as possible considering the work completed. I recommend this company.

  • Review 37 (2021-03-28 - Rating: 5)

    They are the best! After being ripped off by two other companies, Kramer and Sons will give me an exact price and told me upfront all the fees, services need to be done. If I cannot afford it, they politely say let us know if you need anything else. They have never charged me for more than what I needed and they never attempted to coax me into doing other work that I do not need. I will never go back to another company. Thanks to the honest workers with Kramer& Sons! Thanks for your honesty and not taking advantage of a poor school teacher like me!

  • Review 38 (2024-03-01 - Rating: 5)

    They addressed all my concerns. I really feel like the work was done well. He also warned against too much snaking on old pipes which I didnt know and was proactive about taking care of the pipes!

  • Review 39 (2023-09-12 - Rating: 5)

    Kramer & Sons are the best! We only call them for all our plumbing needs. They are professional, reliable and always provided top notch service.

  • Review 40 (2022-10-10 - Rating: 5)

    Julio from Kramer & Sons plumbing provided outstanding professional support in diagnosing and looking for a plumbing leak. Julio gave me excellent advice and did everything I ever expected from a good plumber. I would highly recommend Kramer and Sons for any plumbing needs. V. Baldwin

  • Review 41 (2018-11-29 - Rating: 5)

    Kramer and Sons was great. Scheduling was easy and fast and the woman who helped me on the phone was very nice.The plumber who came out, Juan, may be my new favorite person. My husband and I bought our house in the spring and have been putting off a few plumbing fixes (bathtub faucet pipe was too long, small drip in the basement, lead gasket at the main water shut off valve). Juan explained everything he was going to do and why and was really quick in making the repairs. He even offered some solicited advice on how we could fix other things ourselves, like a semi-clogged bathtub.He communicated well, left everything tidy, and was just generally pleasant to be around. Prices were reasonable and all of the repairs he made look great. I would definitely use Kramer and Sons again and I would request Juan specifically.

  • Review 42 (2020-10-30 - Rating: 5)

    Seth Kramer and his company are surely the most professional and competent in the business. We have had a series of problems with water heaters and Seth and Company have been right there with us to get the problems resolved, even to the point that Seth personally came to our house after hours on a very cold night to help install a replacement. Everyone of his workmen are skillful, courteous and take great pride in their work. They deserve your business, I guarantee you wont be disappointed.

  • Review 43 (2024-10-21 - Rating: 5)

    Excellent service, friendly workers, very transparent in their work and billing.

  • Review 44 (2020-12-16 - Rating: 5)

    We recently had Kramer & Sons fix a leak in our water line. They were extraordinarily helpful and very gracious in considering how to handle the problem with minimal impact on our brand new driveway. Their team was always open to questions and comments while considering options, and very professional with how they approached the task. They did a very clean and thorough job patching the line and made a nice repair to the driveway surface.

  • Review 45 (2024-09-04 - Rating: 5)

    Rene did plumbing work for us before and this time he was just as skilled and knowledgeable as before.

  • Review 46 (2020-11-04 - Rating: 5)

    Kramer and Sons assessed our water line leak. We ulitmately had to replace the line which was a complex job due to the location of our sewer and gas lines. The team was meticulous and precise. And the price was more reasonable than competitors. The owner Seth, took his time to explain any questions we had. You can tell he is a fair and honest business ower. My husband and I highly recommend them.

  • Review 47 (2023-05-03 - Rating: 5)

    Very responsive, sent a plumber out the same day I called. He found the leak, quoted a price out of his book, and fixed the problem within an hour. Very satisfied with the entire experience.

  • Review 48 (2023-08-25 - Rating: 5)

    We have used Kramer and Kramer for years and they have always provided on time, quality and professional service for all our plumbing issues and needs. We always call Kramer for our plumbing, and HVAC needs.

  • Review 49 (2020-09-15 - Rating: 5)

    Weve been using Kramer and Sons for all of our plumbing, HVAC, and hot water heater needs for the last five years. They have always been friendly, quick to respond, and fair. (Even told us a few times to go with less costly alternatives, rather than trying to up-sell us like some companies do).

  • Review 50 (2023-09-21 - Rating: 5)

    Seth was very helpful with the diagnosis of a broken waste pipe under our house and very involved with sending the insurance the information they need to process the claim etc. He was very professional and efficient and tried to find us the most affordable solution possible.

  • Review 51 (2019-02-04 - Rating: 5)

    I sent an e-mail request for service on a Sunday afternoon and had a service call at 7:30 am Monday morning. The issue was an unusual business complex issue. The service guys figured it out and fixed the problem within 30 minutes. My business was able to open on time Monday morning. The service people were great! They were courteous, friendly and very knowledgeable. I highly recommend Kramer and Sons Plumbing.

  • Review 52 (2017-04-23 - Rating: 5)

    Last season I was informed that I may need to purchase a new system this season and that came true. The guys at Kramer & Sons not only offered an estimate but they honored the estimate that they gave me last season even though the price had risen. Brian and Seth both came and installed the system which took the entire day and then gave me useful recommendations for air filters and thermostats. The system they recommended was of the Goodman brand and I am most happy with the selection. Its very efficient and quiet and is a perfect for my condo. I have been a customer of this establishment since 2006 and I foresee a long relationship with them. Thanks again Brian, Seth and Sadat for your service.

  • Review 53 (2023-08-23 - Rating: 5)

    I use Kramer and sons for all my Plumbing needs for my house and my rental unit. They are reliable prompt and professional, I highly recommend them!

  • Review 54 (2020-01-04 - Rating: 5)

    OUTSTANDING ALL AROUND!!! Kudos to Dominion Power for offering sewer protection from home to street and contracting KRAMER & SONS Plumbing Service. Kramer & Sons employees were around knowledgeable, professional, prompt and gracious!! Shout out to Juan, Mike, Jimmy , and Brent! They replaced 15 feet of our old Orangeburg pipes in one morning....Thanks again Dominion for realizing that the pipes have seen their days and choosing an outstanding plumbing company!!We WILL hire Kramer & Sons Plumbing again when needed and highly recommend them!!!!!Well done everyone and THANK YOU!!

  • Review 55 (2016-08-19 - Rating: 5)

    When I had a sewer line break in my front yard, Kramer & Sons was very responsive to my needs. They provided a prompt and competitive estimate, and did the work quickly and efficiently. I could not be more pleased with their work and with my interactions with Sadat.

  • Review 56 (2017-04-18 - Rating: 5)

    Kramer and Sons has serviced our house on multiple occasions, from installing a gas stove, leaking hot water heater, and broken kitchen sink sewer line under our concrete foundation, to name a few. Every single time they have gone above and beyond in professionalism, promptness, cleanliness, and kindness. They were extremely kind and courteous to my children, as well our pets. They have always been diligent about keeping my house clean by wearing boot covers inside, and clean up after themselves so that you never knew they were there. They usually are able to come out the same day, and their prices are very competitive and upfront. They can show you every price, and its set, meaning you know exactly what youre paying beforehand, and you can rest assured that they arent just making up a charge that may or may not be higher than their other clients. I would highly recommend Kramer and Sons, and we will continue to use them for all of our plumbing, heating, and air conditioning needs!

  • Review 57 (2019-12-20 - Rating: 5)

    David and Bailey from Kramer and Sons Plumbing were extremely professional in replacing broken hot water line under slab floor of our house. The break was under permanent island. They were able to replace pipe without taking out island. David also discovered additional pin holes in pipe running to sink and replaced the entire pipe not just broken section with no addional charges. Everything was explained in details that I could understand. They took extreme care in removing laminate flooring and it can be used again saving the expense of buying new flooring. They took great pains to keep mess to a minimum. Not only did they sweep the floor they took time to wipe the floor down to remove dust from having to dig up the slab. I have used Kramer and Sons for years and will continue to use them in the future. I would recommend them to anyone.

  • Review 58 (2017-07-27 - Rating: 5)

    They replaced my water line from the street into the house. The guys that were here did an outstanding job. They arrived a day before to do some prep work and informed me on how the job was going to be done. They were knowledgeable, polite and very personable. The day of installation went by without one problem. I highly recommend this company based on the work I had done at my house. I will be using them for all my plumbing and HVAC needs in the future.

  • Review 59 (2017-04-02 - Rating: 5)

    Kramer and Sons replaced a section of drain pipe under the slab floor of our house. The work was completed in one day and the crew was thorough and neat. Kramers price was excellent, best of four bids.

  • Review 60 (2021-03-15 - Rating: 5)

    We have used Kramer & Sons for many years and have always received professional and responsive service. If you want the best, call Kramer & Sons for any plumbing issue even mysterious ones that no one else can track down.

  • Review 61 (2023-09-29 - Rating: 5)

    Very nice group of guys. Came out did not destroy my front yard when they were digging up and cleaned up nicely when they left. So far our waterline leak is doing great.

  • Review 62 (2023-06-16 - Rating: 5)

    Called KRAMERS OFFICE 8:08 AM, Julio was here at 10:20, left about 1:50 PM.CLEANED UP, tested on - off several times and replaced necessary parts.Thank you for your ongoing commitment for Quality work !.

  • Review 63 (2023-01-04 - Rating: 5)

    Kramer and Sons did s special dryer hookup which got quite involved and required a genius solution.I am grateful to have found them. They are now family.

  • Review 64 (2023-08-11 - Rating: 5)

    The representatives at Kramer & Sons have always been very efficient and professional. They have done a superb job at all times.

  • Review 65 (2023-06-07 - Rating: 5)

    Our serviceman was very professional, courteous, truly an asset to Kramer&Sons. I highly recommend them & will definitely use them again.

  • Review 66 (2019-01-20 - Rating: 5)

    Juan was excellent. My parents had an emergency today (on a weekend) and Juan was professional, courteous, and skilled. From the beginning of calling me to set an appointment to keeping me updated on his ETA, he was reliable and professional. And he was efficient and skilled at fixing the problem.

  • Review 67 (2024-03-19 - Rating: 5)

    They were on time. they communicated Nicely regarding the appointment The technician did a great job. Very pleased.

  • Review 68 (2016-10-17 - Rating: 5)

    These guys are fair, honest and professional. We needed them to install a complex water and air heating unit in a tiny utility closet on our condo balcony after a flood. Lots of extra work, but they stuck to their original estimate and did a fine job. Highly recommended.

  • Review 69 (2023-08-15 - Rating: 5)

    Team Kramer is the best. They do a great job. I have used them for over 30 years. Highly recommend.

  • Review 70 (2017-06-07 - Rating: 5)

    Kramer & Sons couldve taken me to the cleaners like another area plumbing co. tried to by saying my *entire* sewage line needed replacing (and that I should replace my water line while I was at it). They couldve given me an early lowball estimate too, just to get my project. But they were honest, gave an appropriate early assessment, instead pointed (correctly) the exact source of the problem, and then professionally and quickly dealt with it. Was it the cheapest? Perhaps not--but neither were they the most expensive. They were simply the most hassle-free and reliable to deal with. Id recommend them. They are furthermore Dominion Electrics provider of choice in the area for the home roots coverage plan which (alas) I couldnt qualify for. Still, having had to deal with nonsense from a range of home service providers in order to prep my house for sale, I would strongly recommend them..

  • Review 71 (2023-09-15 - Rating: 5)

    The work was done in a timely manner with care. These guys were great.!I will definitely recommend to my family and friends.

  • Review 72 (2024-05-13 - Rating: 5)

    Great personalized service and reasonable prices. Quick response to my questions and to complete the work. Highly recommend!

  • Review 73 (2017-07-27 - Rating: 5)

    We have been dealing with Kramer & Sons for probably ten years and they have always been efficient and friendly and a call-back has never been necessary. We always ask for Julio who takes time to explain the problem and what is needed to make the repair.

  • Review 74 (2020-03-05 - Rating: 5)

    I have a Sewer Line Repair and Water Line Replacement Service Contract with HomeServe. After my water line was replaced under that contract in July 2019, there was some major settling in the yard, almost to the point where I thought there would be a sinkhole under the sidewalk.I called HomeServe (who also were great and responsive) who sent out Kramer & Sons to check the area, scope the sewer line to see if that was the issue, and to check to see if a water line leak was the cause.Holly at Kramer and Sons called me back and got things scheduled. She was efficient, knowledgeable, personable and funny! The good kind of funny. :-) She let me know what would happen and when.My scheduled window was 7:30-8:30am. Hurrah for small windows! At 7:28am I got an email letting me know that someone from Kramer & Sons was on their way. There was a live tracker that estimated their arrival time of 7:52am. The tracker seemed a bit off, looking like they were stuck in Springfield (there was bad traffic there), but they made it here by 8:02am. Juan and Reggie showed up and got right to work.After coordinating with HomeServe, they ran a video camera through the sewer line and found that it was not straight -- it had shifted up in one section by 1-2, causing a backup in the line.Additionally they found that the water line replacement back-fill had not been done properly and was causing the depressions in my yard and sidewalk.Juan did a great job of walking me through all the issues and they are reporting their findings back to HomeServe.I was thrilled with the work they did and how they did it.Since this work was done under a service contract, Im not sure how much it would have cost me out of pocket. But their communication and workmanship gave me a lot of trust in Kramer and Sons to the point where Id call them again for an out-of-pocket job.Several reviews say that their pricing is high. While I can understand that, getting a job done right and well has a lot of value. Theres not only the cost of the people who are doing the work, but their knowledge and know-how, the cost of gas and the truck, truck insurance, business and liability insurance, etc.This story sums up my thinking.In the early years of this century (1900s), Charles Steinmetz, a pioneering electrical engineer, was brought to GEs facilities in Schenectady, New York. GE had encountered a performance problem with one of their huge electrical generators and had been absolutely unable to correct it.Steinmetz, a genius in his understanding of electromagnetic phenomena, was brought in as a consultant -- not a very common occurrence in those days, as it would be now. Steinmetz also found the problem difficult to diagnose, but for some days he closeted himself with the generator, its engineering drawings, paper and pencil.At the end of this period, he emerged, confident that he knew how to correct the problem. After he departed, GEs engineers found a large X marked with chalk on the side of the generator casing. There also was a note instructing them to cut the casing open at that location and remove so many turns of wire from the stator. The generator would then function properly. And indeed it did.Steinmetz was asked what his fee would be. Having no idea in the world what was appropriate, he replied with the absolutely unheard of answer that his fee was $1000.Stunned, the GE bureaucracy then required him to submit a formally itemized invoice. They soon received it. It included two items:1. Marking chalk X on side of generator: $1.2. Knowing where to mark chalk X: $999.Kramer and Sons knows a lot of things about plumbing. You dont. Pay them for their years of experience and good business practices. While it may feel like a lot, even if they fix your problem in 5 minutes, it would take you years to know what to do, what parts to get, and how to repair it properly and meet code, as well as thousands more for the insurance to cover you if you screw it up.

  • Review 75 (2024-10-09 - Rating: 5)

    On time for the appointment, immediately diagnosed the issue and resolved it the same day!!! Enjoy working with the office manager too!

  • Review 76 (2024-09-17 - Rating: 5)

    The technician was thoroughly professional – on time, courteous explain the details of what needed to be done, why it needed to be done, and what the results will be once completed. Just as he had explained everything was in order.

  • Review 77 (2014-09-30 - Rating: 5)

    These guys are great. Literally, I emailed in the early morning and by 8:45AM, Nick was at our home. Nick is awesome, as is the rest of the Kramer team. However, I have to say that IMO, Nick went beyond the call, when he suggested I purchase a plumbing DIY item from Amazon. Youd think that in these days of tight economy, any business, even possible DIY is good business, but Nick gave me the tools to do some of the future work myself, possibly keeping Nick from our plumbing needs. Just the contrary will occur. Ill never deviate from Kramer after the solid from Nick! Thanks again, Nick & Seth! You guys are great.

  • Review 78 (2023-08-21 - Rating: 5)

    Always great quality, professional, and responsive! We really appreciate the great work and the straight talk from Kramer & Sons.

  • Review 79 (2023-11-30 - Rating: 5)

    The Crew Is So Well Organized And Doing Outstanding Job. Special Thanks To Andy, Mike And The Other Two Team Members.

  • Review 80 (2024-06-03 - Rating: 5)

    This is a great local family plumbing & heating business who still cares about honest, friendly customer service! Thanks….

  • Review 81 (2022-12-07 - Rating: 4)

    All good except that they didn’t find anything wrong with my sump pump at the time. Two days later, however, the problem returned. I will need them to come back or maybe try another company.

  • Review 82 (2023-08-21 - Rating: 5)

    Kramer and Sons are fantastic! Very professional, responsive, and thorough! I highly recommend them.

  • Review 83 (2023-11-21 - Rating: 5)

    The plumber was timely, efficient, knowledgeable, respectful and professional. I would recommend their services to anyone with plumbing needs.

  • Review 84 (2022-10-24 - Rating: 5)

    Used Kramer &Sons through my Home Serve warranty. This is my second time. Juan was my plumbing professional and he was get. !

  • Review 85 (2024-04-05 - Rating: 5)

    Juan was personable and efficient. Always A+ service from Kramer and Sons.

  • Review 86 (2024-09-03 - Rating: 5)

    Excellent service !!Quick , professional and super friendly

  • Review 87 (2014-12-17 - Rating: 5)

    Kramer and Sons did a great job fixing the leak beneath our foundation. They responded quickly, were very professional and they liked our coffee.

  • Review 88 (2024-04-08 - Rating: 5)

    Timely response. Friendly folks at the main office. Decent pricing and transparent. Professional all around.

  • Review 89 (2023-09-20 - Rating: 5)

    This is the best company I will call any time, it was a job no companies want to do because galvanized tube ,understanding and knowledge of what is requested to be done 100% satisfied.

  • Review 90 (2023-08-24 - Rating: 5)

    Complete plumbing experts!Explained everything including options and pricing.Very professional highly recommend.

  • Review 91 (2024-02-27 - Rating: 5)

    Excellent plumbing service by Kramer & Sons. Rene did a good job.

  • Review 92 (2024-07-18 - Rating: 5)

    Excellent service and would invite them back in the future for sure!!!

  • Review 93 (2023-07-11 - Rating: 5)

    Kramer and Sons was on time and in budget. They cleaned up after themselves and did a wonderful job.

  • Review 94 (2020-02-26 - Rating: 5)

    Today. Holeo from Kramer and son came to to fix the sewer line problem. And he did it with great attitude and professianlizim Company should be happy to have holleo. .

  • Review 95 (2023-12-11 - Rating: 5)

    Folks who came out were amazing to work with. Very strong communication and really understood my complex issue.

  • Review 96 (2023-10-19 - Rating: 4)

    These days one should be happy if the service provider does not rip you off and give honest recommendations!

  • Review 97 (2024-02-07 - Rating: 5)

    The whole operation was.well planned and executed.. Everyone who worked on this project was very professional and friendly.

  • Review 98 (2024-04-09 - Rating: 5)

    Excellent service. Prompt and communication was great. Will use again.

  • Review 99 (2024-08-28 - Rating: 5)

    Responsive, responsible , reasonable. Very happy.

  • Review 100 (2022-10-03 - Rating: 5)

    Very friendly and professional! I called this morning and Julio was at the house a couple of hours later. Solved the problem and was quick and efficient in doing so!

  • Review 101 (2024-01-24 - Rating: 5)

    Your people are wonderfulGreat customer serviceGreat plumbersLoved all about how you took care of us

  • Review 102 (2023-11-23 - Rating: 5)

    Been using Kramer & Sons for over 20 years! Locally owned too!

  • Review 103 (2023-11-28 - Rating: 5)

    The crew was prompt, professional and did great work for a fair price. Thank you!

  • Review 104 (2023-11-14 - Rating: 5)

    Arrived ahead of time frame and professional. Price was great!! Will recommend

  • Review 105 (2024-04-12 - Rating: 5)

    Highly recommend this company and will use again. The technician was very experienced, knowledgeable, and prompt. The owner communicated with me. It is a small family owned business that is motivated to provide the excellent service I received.

  • Review 106 (2023-08-24 - Rating: 5)

    The best people that I ever has do work for me when it came to plumbing and I really mean that.

  • Review 107 (2017-03-08 - Rating: 5)

    Ive been very happy with the service provided by Kramer & Sons, both small routine jobs and emergencies.

  • Review 108 (2023-08-28 - Rating: 5)

    These guys are the best in the business - competitive prices - always punctual and a valuable resource of knowledge and expertise

  • Review 109 (2022-10-03 - Rating: 5)

    Julio was great. On time, professional. Explained what he was doing at every step.

  • Review 110 (2021-04-23 - Rating: 5)

    Omar did a great job! Very professionalI am so happy 😊 I will continue using this service

  • Review 111 (2023-11-16 - Rating: 5)

    Very good service at a great price. Super communications throughout the process.

  • Review 112 (2023-03-02 - Rating: 5)

    They did an outstanding job installing a second washing machine in my home.

  • Review 113 (2023-09-12 - Rating: 5)

    Kramer and Sons is a top notch company. They are always highly responsive and their customer service is fantastic. The people they hire are well trained and easy to work with. And they stand by their work. There was an issue with our water heater due to sediment build up (nothing to do with Kramer and Sons - issue with our hard water and manufacturer) and the company went out of their way to help get it covered under warranty. Theyve also sent their top person out on a special trip outside of working hours to help navigate a temperature setting issue. They always go out of their way to try to fit you in no matter how busy they are. I know it is tempting to go with a low-cost inexperienced firm, but you usually pay a price for that in the end (Ive been there). Kramer and Sons is worth every penny and Id recommend them without hesitation.

  • Review 114 (2019-02-15 - Rating: 5)

    Blocked sewer on Thursday--unclogged by 9AM Friday! Great service! Juan was wonderful!

  • Review 115 (2023-11-14 - Rating: 5)

    The only reason that I didn’t put good value, was that my work was done through HomeServ insurance and I don’t know the costs.Julio was amazing. He was kind, friendly, respectful, and informative! He made sure that I understood everything going on and had my pipes in working order very quickly! Would recommend to anyone in the area!

  • Review 116 (2017-06-14 - Rating: 5)

    Excellent service. Plumber arrived on time when scheduled. Cost was was very close to estimate

  • Review 117 (2023-10-13 - Rating: 5)

    The best plumbers Ive ever dealt with. They helped me get a new toilet installed, through the permit process, rough in, all the pipes and concrete, to the actual toilet placement. Not to mention other smaller jobs like outdoor spigot installs and pipe cleaning. If theres a problem I cant fix myself, I call up Kramer and Sons. Everyone there is honest, straightforward, hard-working and personable.

  • Review 118 (2023-08-28 - Rating: 5)

    Used Kramer over many years. Also excellent service

  • Review 119 (2024-03-22 - Rating: 5)

    Great diagnostic skills. Quick solutions. Couldn’t be happier.

  • Review 120 (2022-11-18 - Rating: 5)

    Rene installed a new tub faucet and overflow drain cap. He did a nice job.

  • Review 121 (2023-12-11 - Rating: 5)

    The technicians were prompt and friendly. Very thorough with the workmanship and cleaned up after the job.Strongly recommend.

  • Review 122 (2023-08-22 - Rating: 5)

    Our relationship with Kramer and Sons Plumbing Services Inc. has been characterized by their responsiveness, courtesy, professionalism, knowledgeability, and unwavering commitment. Since 2012, they have consistently exceeded my expectations, cementing our trust in their ability to provide top-tier service at a reasonable cost. Their dedication to excellence comes through in every aspect of their work, making them an asset to anyone seeking plumbing and A/C services that truly go above and beyond.

  • Review 123 (2023-12-05 - Rating: 5)

    Another company cannot able to fix the problem but this company fixed plumbing issues

  • Review 124 (2023-09-20 - Rating: 5)

    Excellent service - responsive and thorough! Highly recommended

  • Review 125 (2020-12-27 - Rating: 5)

    Awesome Service. Had a sewer line stoppage. Came out and quickly dealt with it. No nonsense.

  • Review 126 (2024-01-11 - Rating: 5)

    Seth and Holly were so responsive in getting us help after our basement flooded and when Julio arrived he was thoughtful, professional, candid and knowledgeable. So glad I called these guys!

  • Review 127 (2023-09-04 - Rating: 5)

    Excellent staff and excellent work. We have been customers of Kramer & Sons for years and have always been very satisfied. They are knowledgeable, responsive, reliable, and friendly.

  • Review 128 (2023-12-26 - Rating: 5)

    Prompt, knowledgable, helpful and courteous! Great job!!

  • Review 129 (2023-05-12 - Rating: 5)

    I have used this company several times. Always 100%!

  • Review 130 (2023-12-07 - Rating: 5)

    Honest, fair and efficient company. Would recommend.

  • Review 131 (2023-06-27 - Rating: 5)

    Theyre the go-to company for expert advice and services.

  • Review 132 (2023-10-03 - Rating: 5)

    Great communication, very professional and knowledgeable plumber and great price for work done. So glad I called Kramer and Sons. They are now my go to plumbers.

  • Review 133 (2023-08-28 - Rating: 5)

    Kramer & Sons beat the estimates of others with superb quality work. Win-win!

  • Review 134 (2023-12-05 - Rating: 5)

    Get company to work with very good at communicating and very professional

  • Review 135 (2024-04-22 - Rating: 5)

    Professional & efficient solution to my plumbing problems-

  • Review 136 (2023-09-04 - Rating: 5)

    Exceptionally responsive, professional and reasonably price.

  • Review 137 (2023-08-04 - Rating: 5)

    Great local company. Very professional!!

  • Review 138 (2023-10-12 - Rating: 5)

    Best plumbing company in the area by far!

  • Review 139 (2023-01-12 - Rating: 5)

    Rene was very professional when replacing the garbage disposal. Sincerely appreciate his work. It was excellent.

  • Review 140 (2023-06-01 - Rating: 5)

    TEch arrived on time. Good work, Good price.

  • Review 141 (2023-07-03 - Rating: 5)

    Tech was in time and able to complete the work needed.

  • Review 142 (2023-08-10 - Rating: 5)

    Very responsive and quality work completed.

  • Review 143 (2023-06-07 - Rating: 5)

    Quickly and professionally responded to a main sewer blockage

  • Review 144 (2017-10-29 - Rating: 5)

    Great crew and company. Highly recommend these guys!

  • Review 145 (2023-12-12 - Rating: 5)

    Very professional, courteous staff.

  • Review 146 (2023-05-31 - Rating: 5)

    We regularly use Kramer & Sons and are pleased with their work

  • Review 147 (2023-08-11 - Rating: 5)

    Kramer & Sons is our go-to for plumbing and HVAC. Like so many others, we found out the hard way that we bought a money pit. Theyve helped us tremendously in holding it together. Their prices are highly competitive, they are very responsive, and the crew--from the office to the guy(s) on the call--are simply good and decent folk.UPDATE (Nov. 2022): Still a great shop and a great crew. They’ve taken good care of us from routine HVAC maintenance to larger repairs.UPDATE (Aug. 2023): Updating to keep the review up high. This is a great shop with a great crew. What have they done for us? Replaced our old, rusting galvanized DWV with clean, fresh PVC. Saved our butts on a toilet clog and busted flange. Hooked us up with a great drywaller. Spot replacements of copper line. Replacement of a leaking main water shut-off. Yeah... theyve done a ton for us over the years at clear, fair pricing and with a crew that treats you and your home well.

  • Review 148 (2017-10-05 - Rating: 5)

    Excellent work. Friendly staff. Reasonable rates.

  • Review 149 (2017-02-05 - Rating: 5)

    I was delighted when Julio came in...he installed our last water heater in 2003! You are fortunate to have such great, longtime employees as him. Once again, he did a fabulous job.

  • Review 150 (2023-04-28 - Rating: 5)

    Installed new valve. quick and efficient

  • Review 151 (2024-05-07 - Rating: 5)

    Excellent, professional service.

  • Review 152 (2017-08-25 - Rating: 5)

    Very professional and knowledgeable in doing their plumbing work. Stand by their service and products. I highly recommend them

  • Review 153 (2017-05-02 - Rating: 5)

    Easy to work with, polite, and knowledgeable. I recommend contacting them for any HVAC needs (Ive not tried them for plumbing)

  • Review 154 (2019-12-10 - Rating: 5)

    Second plumber I had out for the same problem. Fixed an issue the first plumber was not able to. Made it look easy.

  • Review 155 (2022-10-26 - Rating: 5)

    Julio is THE BEST GOD DAMN PLUMBER IN THE BUSINESS

  • Review 156 (2017-07-12 - Rating: 5)

    Easy to work with, have used them for my condo hvac for years now.

  • Review 157 (2017-08-01 - Rating: 5)

    They were prompt and efficient. A delight.

  • Review 158 (2024-04-04 - Rating: 5)

    On time and good job

  • Review 159 (2017-03-23 - Rating: 5)

    I trust Kramer and sons, and that means everything!

  • Review 160 (2017-04-26 - Rating: 5)

    On time and always kept us informed!

  • Review 161 (2022-10-11 - Rating: 5)

    JUAN was prompt and courteous.

  • Review 162 (2019-06-04 - Rating: 5)

    Great business. Awesome people

  • Review 163 (2017-04-18 - Rating: 5)

    Great Service and Good Work!

  • Review 164 (2023-08-10 - Rating: 5)

    Repaired clogged sewer line.

  • Review 165 (2022-10-24 - Rating: 5)

    I trust Kramer & Sons

  • Review 166 (2020-05-14 - Rating: 5)

    Fast and accurate service!

  • Review 167 (2025-01-09 - Rating: 5)

    Incredibly professional team, from first contact through the jobs completion. Holly fielded the initial phone call immediately and effectively scheduled a convenient time. When a massive snowstorm required rescheduling, she proactively reset the appointment and confirmed the new time with me so I didnt have to stress about it. Juan and Dominique arrived early in the window, quickly assessed an effective solution to my plumbing problem, and masterfully completed the repair in short order. When they finished the site was so spotless it was like theyd never been there, leaving me with a stellar assembly that far exceeded our expectations. A world-class result from start to finish, and Kramer And Sons will now be the only plumber I call with future issues.

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