Flood Tech 3 - Water Damage Restoration Service

Located in Alexandria, Virginia

Address: 5705 General Washington Dr, Alexandria, VA 22312, United States

Phone: +1 703-854-1599

Rating: 4.2

Services

Online estimates
On-site services
Wheelchair-accessible car park
Wheelchair-accessible entrance

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2023-10-29 - Rating: 5)
All 3 levels of my home was saturated in water due to the water supply to a bathroom on the top floor failing while we were out of town for a few days. FloodTech3 came in immediately and got my home completely dried out in a matter of days. They were readily available, quick, professional and did an amazing job. They were so good that I also used them for the restoration of my home. Yet again, they did an amazing job! I’d recommend them a million times over.

Review 2 (2024-07-30 - Rating: 5)
Floodtech3 handled our issues with such ease and precision. They provided the best communication, service and professionalism. Their staff was attentive to our personal belongings when arriving on site. Highly recommended!

Review 3 (2024-10-25 - Rating: 5)
Wonderful team, did a great job! I really appreciated the promptness and attention to detail. Also the complete cleanup each night so that I could maneuver in here if I needed to. Excellent service and I can’t recommend them enough.Christian & Nelson muchas gracias, mi casa se ve tan hermosa! And thank you Winston for making sure everything went smoothly.

Review 4 (2024-07-18 - Rating: 5)
Came back from vacation to a flooded basement. Made a phone call at 1am, and they arrived within hours. The response, care, and service was definitely 5 star. I’d suggest them to anyone I care about.

Review 5 (2024-07-16 - Rating: 5)
Had a great experience with flood tech 3. They arrived quickly, and were very caring during such a catastrophic circumstance. Would highly recommend them to anyone!

Review 6 (2020-07-21 - Rating: 5)
We had water back up into our basement. Our insurance company recommended Flood Tech 3. We were very pleased with their service. Monty and his team were able to come that same night and stayed until 1 am helping the situation. Excellent follow up over the next couple of days, even leaving a dehumidifier onsite longer when I requested it to really feel like the basement had dried out. We were so pleased with our experience that we hired the company for the basement repair work. Peter was a really good project manager. Totally on top of things and answering all our questions with the best advice for the repairs. Jorge and the work crew did a great job with flooring and carpet installation, painting, and dry wall repair. Definitely would recommend them.

Review 7 (2023-06-02 - Rating: 5)
Flood Tech 3 was referred by my insurance company (USAA). This is my first claim with my insurance. I had Ahmad as my coordinator. He has been awesome from the beginning, following up with my adjuster and also giving me updates (phone call and pictures). They ended up changing all my flooring, kitchen cabinets, and some of the walls and ceilings due to a pipe burst. If you want updates and good communication, I would definely call them. I would recommend them to anyone looking for a team going above and beyond. I am still working with them to finish final touches, but I would hire them again for any other home issues or improvements.

Review 8 (2023-10-30 - Rating: 5)
FloodTech 3 was Professional on all levels of the business. From the moment they picked up the phone to their arrival and service, I have to say I was very happy.Speed of service in this day and age is very important, especially when it comes to a water damage due to mold or fire due to toxins. FloodTech 3 had an answer and solution for my situation.Thank you to the whole team!

Review 9 (2019-11-22 - Rating: 5)
My insurance company recommended FloodTech after a water heater leak. They did an excellent job of drying out my basement and removing mold. They were very understanding and patient with me when I had to cancel several visits due to a medical emergency with a family member. Pleased with their service.

Review 10 (2020-03-10 - Rating: 5)
I had the pleasure of working with Madison and her team who ensured I got the best service! My roof and interior was completed within 3 days and it looks amazing! She also helped me to deal with the insurance company. I am completely satisfied with Floodtech3’s service and I would highly recommend!

Review 11 (2020-07-02 - Rating: 5)
Woke up at 4am to a leak. Called insurance and they connected me with Flood Tech 3. Peter was friendly, courteous and empathetic when we spoke at 5am. He said Monte and Dexter would arrive around 10 and they did. Monte listened to what happened and what I had done. The two of them assessed the situation and got to work. They explained what they found, the remediation plan, the paperwork, and finished the work quickly and efficiently. While it was just day 1 (of 3-5) it was as good of an experience as I could have hoped for.

Review 12 (2020-05-15 - Rating: 5)
We had a roof leak, one side of our entire house experienced significant water and mold damage. FloodTech3 did amazing work at our home as an amazing one-stop-shop, and treated us like family. They were able to:1. finish the major mold and water damage remediation problem;2. repair the damage from the demolition and restore the house to its original condition, and do additional upgrade projects to improve our home;3. we could trust them with the keys to our house and be away at work during the day while they did all this work.They are also able to provide amazing problem solving skills. Over the years, our house had numerous issues that we paid several companies hundreds of dollars to fix. Peter, from FloodTech3, took the time to walk through each of these issues and found the root cause of the problems so they could be solved once and for all. This problem solving left us with incredible peace of mind. They are definitely our new go-to company.Additionally, the sub-contractors that FloodTech brought in for our old carpeting with waterproof luxury vinyl flooring, refurbishing our kitchen with a new backsplash and sanded and repainted cabinets, a new sink and vanity in the bathroom, new lighting, retiled shower, shelving for better space management, repainted walls, and an expanded and rebuilt closet -- J Santos Inc (Jorge), the lead subcontractor, are an amazing crew who became a part of our family.I highly recommend FloodTech3 and J Santos Inc for all your mold remediation, rebuild, home improvement needs.

Review 13 (2019-12-05 - Rating: 5)
Roof was damaged by a wind storm and we needed a tarp to be put on. Insurance company brought in Flood Tech 3 to handle the job and they were professional and very detailed. Spent good amount of time removing branches and nailing the tarp down. Great job...

Review 14 (2019-07-21 - Rating: 5)
More then happy with the overall experience with floodtech 3 !!! My supply line to my dishwasher broke and caused a massive flood two levels of damages!. I called my insurance company and flood tech 3 arrived within a hour also referred a amazing plumber.! Floodtech 3 did the mitigation to get my home dry including the rebuild to get my home back to normal.Thank you Floodtech 3,Ms.Vincent

Review 15 (2020-01-15 - Rating: 5)
My team leads were Elvis and Dexter. The whole team was very courteous and extreamly professional. They were very responsive to my call even over the weekend and went above and beyond what I expected them to do for the job. My home was left cleaner then it was when they got there and they walked me through each step of the process so I understood exactly what was happening. I cant recomend this company enough.

Review 16 (2022-10-10 - Rating: 5)
Ahmad and team were very quick and were at my home within a day of the incident to remove the drywall and clean up the damages. They came with a group of 6-7 people and were in and out within a day. The group was friendly and efficient. Satisfied with the service they provided. :)

Review 17 (2022-05-09 - Rating: 4)
****Temporary Review and Rating as of Early May of 2022 and During The COVID-19 Global Pandemic: I saw a Truck for this Company on St. Barnabas Road while I was in route to IHOP on . Even though I very briefly spoke to the employees in the truck at a Red Light to ask them if they were/are in Google Maps, I will also be calling this Company Very Soon in case I want them to Hire them in the future for Condo Repairs and Upgrades. I will upgrade this Rating and Review and Rating as necessary and as appropriate after I call them.

Review 18 (2019-07-21 - Rating: 5)
Great company to work with. Their customer service is phenomenal and when I reached out to them through their website, they got back to me right away. I have no complaints at all, I highly recommend Flood Tech 3!

Review 19 (2023-10-30 - Rating: 5)
They were quick and professional , used them twice so far

Review 20 (2020-03-10 - Rating: 5)
Flood Tech handled our basement water leak swiftly and reliably. Very pleased.

Review 21 (2020-09-15 - Rating: 5)
Awesome company !!! Great response time and they did a amazing job at cleaning up .

Review 22 (2019-04-23 - Rating: 5)
Unfortunately the supply line to a toilet malfunctioned overnight, so only in the morning did we find our 1st floor inundated with water. Our home insurance company recommended Flood Tech 3; in turn I can attest to the professional, prompt, and friendly service rendered for the initial clean-up and doing everything necessary to expose all areas to be dried by the 3 heavy-duty dehumidifiers and 5 special fans that completely dried-up ALL the effected areas over this past weekend. The crew showed-up with all the equipment needed, worked diligently, and bundled-up all the water-logged carpeting, underlying pad, sheet rock that had to be cut out and the base boards. All done in a very coordinated & efficient manner. HIGHLY Recommend this company who has a team very capable in making a difference in a short amount of time. So glad I called them!!!

Review 23 (2020-02-20 - Rating: 5)
I do not have enough accolades in my vocabulary to describe what a great experience we had with Flood Tech 3. We experienced a sewage backup which impacted our lives for 2 months; a total of 3 backups in a 6 week period. It took several plumbing companies to discover the source of the problem. Every time we had a new backup, Montie and his team were here within an hour to sanitize, cut out carpet, putout drying fans and air cleaner. At long last, we feel the problem has been rectified and our basement (The Pit) as we call it has been laid with new carpet, painted and cleaned up beautifully. I would never use another company for this type of issue.Also found out recently that they do all home repairs as well and we will be having them back to help with a few fix-it items.