Aquarius Home Services, Kinetico

Photo of Aquarius Home Services, Kinetico

Located in Alexandria, Minnesota

Address: 3608 MN-29, Alexandria, MN 56308, United States

Phone: +1 320-762-1266

Rating: 4.9

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

Categories

  • Plumber
  • Air conditioning system supplier
  • Furnace store
  • HVAC contractor
  • Water treatment supplier
  • Water purification company

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-31 - Rating: 5)

    Soft water tanks wouldnt stop water from draining which caused my pump to run a lot and rust getting thru to my faucets. Art came came out to assess issue and resolved it on same trip. Art is a great Kinetico technician and very knowledgeable. Everything is working good, and I was even able to purchase 2 new filters for the system. Was an expensive repair but all in all, not terrible for 15 years of use. Thanks Art!!

  • Review 2 (2025-01-06 - Rating: 5)

    Very pleased with my technician’s knowledge and ability. He inspected, serviced and repaired our water softener in one service call. I will use Aquarius Home Services again. Special thanks to Service Tech Art Jones who made our experience seamless and enjoyable.

  • Review 3 (2024-12-10 - Rating: 5)

    We had a great experience with our Aquarius service provider. He was knowledgeable about our water system and how to go about fixing our problem. He was so personable and answered all my questions so I understood what was going on.

  • Review 4 (2024-09-06 - Rating: 5)

    Derek was very professional, great teacher, and very considerate. 5 stars for Derek. Aquarius...good customer service is about setting and managing expectations. We were told that we can expect installation between 10 am and 2 pm. Only to be called at 7:30 am and notified the tech is 7 minutes away. We had laundry going amd were not prepared at all. You can do better.

  • Review 5 (2024-10-23 - Rating: 5)

    Aquarius Home Service Techs are always helpful with questions and do a good job at servicing our system. Love that you get reminders on service day and also tells you who is coming that day.The call with a heads up they are on their way is nice to!

  • Review 6 (2024-09-10 - Rating: 5)

    I absolutely love the quality of service that Aquarius Home Services provides me every time I have a service need. They installed my Water Softener System and provided me with a system checkup to ensure my system is still meeting my needs. Trevor was professional and efficient with the work he performed. Thank you for the top-notch and fast service!!

  • Review 7 (2024-10-31 - Rating: 5)

    Art is a top notch worker! He is considerate and kind to work with! I was pleased to see he was the employee coming to do our maintenance and check our system!

  • Review 8 (2024-11-04 - Rating: 5)

    Art was fun to work with. Very professional in his dealings with us. No high pressure, just related the facts and explained what work could and should be done. Would highly recommend Art Jones and Aquarius.

  • Review 9 (2025-01-07 - Rating: 5)

    Very kind gentleman who listened and seemed to understand the problem quickly. He then also quickly fixed the problem - and with kindness of spirit as well. Thank you!

  • Review 10 (2024-08-13 - Rating: 5)

    Art & Trevor came out for filter changes. Trevor is in training and Art did a wonderful job at assisting him and teaching him. They were very thorough and did a great job.

  • Review 11 (2024-12-10 - Rating: 5)

    Install of the units went great. Installer was very good with the complete job. Answer all questions we had. All the items that were removed were taken when he was done The water system was up and run later in the day. We could tell our drinking water is much better. Our coffee this morning tasted great..

  • Review 12 (2024-12-31 - Rating: 5)

    Great service from Art and Mike. I appreciate their professionalism. Had my issues fixed in no time.

  • Review 13 (2024-07-25 - Rating: 5)

    Art, our Kinetico service technician, was professional, knowledgeable and personable. He fixed our 27 year old water softener/treatment in just a few hours and sanitized our reverse osmosis system too.I highly recommend Aquarius Home Services.

  • Review 14 (2024-11-22 - Rating: 5)

    Art was very knowledgeable and explained everything as he went. The problem didnt show up right away but he pressed forward and got the system to fail and found the problem

  • Review 15 (2024-08-27 - Rating: 5)

    I am very pleased with the testing and work this technician did on my Kenetico softener. He changed all the RO filters and was very tidy.

  • Review 16 (2024-08-07 - Rating: 5)

    Install of the units went great. Installer was very good with the complete job. Answer all questions we had. Great Service!

  • Review 17 (2024-04-25 - Rating: 5)

    If there were 6 stars I would rate Todd and Derick from Aquarius the kinetico water system. So excited for many years of great water 💦 my house even smells fresher

  • Review 18 (2024-04-20 - Rating: 5)

    My experience with Aquarius & my Kinetico water softener was excellent. I received timely notifications regarding the time the service tech Art Jones was to arrive. Art was very courteous & diagnosed the problem immediately. He explained in detail what needed to be done & I had no hesitation authorizing the repair. He presented me with a nice option of enrolling in a service plan as well as other options for updating the softener. I thoroughly enjoyed his professional knowledge & expertise in resolving my problem. I would recommend Kinetico to anyone considering a water treatment system for their home or business.Art was the man for the job.

  • Review 19 (2024-05-30 - Rating: 5)

    Text messages prior to service and phone call made it easy to plan my day. Technician was personable, professional, and made the process go smoothly. He also made a referral for additional services to be performed at a later date.

  • Review 20 (2024-02-09 - Rating: 5)

    This company is top notch as well as the employees! Service technician was so helpful and explained everything so well. I appreciate the customer service from the call to set up appointments to the technician coming to my home. The water is amazing. After seeing the filter I am so glad I have this product!

  • Review 21 (2024-11-08 - Rating: 4)

    The service Chris did was great and hes very likeable. Put I never give a 5 but hes close.

  • Review 22 (2024-12-19 - Rating: 5)

    Excellent service on our kinetico system completed by Art and Mike.

  • Review 23 (2024-08-15 - Rating: 5)

    Derek (service) and Todd (sales) were both a pleasure to work with. Very happy with whole process.

  • Review 24 (2024-09-24 - Rating: 5)

    Very personable.Listen to some questions we had checked for iron in water, checked out good.

  • Review 25 (2024-10-11 - Rating: 5)

    Derek did an awesome job very respectful and cleaned up after himself. Did a very professional job

  • Review 26 (2024-08-07 - Rating: 5)

    Chris was very professional, he had equipment installed as quickly as possible. I would recommend Chris to friends

  • Review 27 (2024-10-08 - Rating: 5)

    Art and Eric are very knowledgeable, courteous, professional and respectful men who do a great job with our KINETICO water system that includes a drinking water system, also! Thank you Art and Eric!!

  • Review 28 (2024-11-27 - Rating: 5)

    Quick repair - showed up when he said he would. My daughter was there to let him in > she said was pleasant and efficient.

  • Review 29 (2024-10-01 - Rating: 5)

    Derek was thorough & professional. He explained the problem in detail & gave us viable options. Thank you!

  • Review 30 (2024-10-02 - Rating: 5)

    Efficient and friendly, I have always had a good experience with Kinetico products.

  • Review 31 (2024-12-06 - Rating: 5)

    I appreciate all the service men! Derek was here today. Hes such a nice guy! Very polite and explained everything that he was doing and the things that needed to be done.Thank you Derek for servicing my water system.

  • Review 32 (2024-01-30 - Rating: 5)

    The gentlemen who came for installation were very well prepared. They left our home cleaner than it was before, and they were very professional. Knowing I had skilled tradesmen in my home gave me confidence in the job my wife and I hired them to do.

  • Review 33 (2023-05-13 - Rating: 5)

    We purchased a water softener and had the installation done through them in a filtered farm, and everything went super great! Highly recommend!!! Jamie did a great job! As well as Brian and everyone else involved! Thank you for the great service! We will continue to use this company as we have over 30 other sites with their systems in!

  • Review 34 (2024-08-16 - Rating: 5)

    Chris was very professional and answered every single question we had!! Explaining things he did as he went that had not been done before his visit!!

  • Review 35 (2024-06-28 - Rating: 5)

    I appreciated the help identifying a couple of water issues that had developed (nothing to do with purchased equipment). Great communications.

  • Review 36 (2023-07-12 - Rating: 5)

    Dealing with Aquaruis was amazing! They have a friendly staff, who are fast and professional. Lots of communication via phone, email, and text to keep us up to date with appointment reminders and when to expect out technician. Our technician was friendly, nice, personable, and knowledgeable. He fixed our issues in a timely manner and suggested ways to save us money on this visit and in the future. Really pleased with the work and the customer service!

  • Review 37 (2024-01-04 - Rating: 5)

    Art Jones was our service provider today. As always, he quickly and efficiently evaluated our Kinetico system, made the necessary adjustments while sharing information that was helpful for us to know. He is always pleasant and no question from us is a dumb question. He is very patient with us.Thank you, Art.

  • Review 38 (2023-11-30 - Rating: 5)

    Aquarius is always a great company to use! They are very punctual, courteous, professional, and go above, and beyond what’s expected! Art, was especially friendly and knowledgeable, and did a great job with our six month service!

  • Review 39 (2023-08-25 - Rating: 5)

    They were very informative on when they would arrive at my house. When they got here, they were very courteous and professional. While they were working on the issue, he was very informative helpful. Explained everything in detail. I was very impressed. Happy with the job done and would definitely recommend.

  • Review 40 (2024-10-30 - Rating: 5)

    Derek arrived at the time stated and completed the 6 month check/maintenance on our water systems as requested. Very nice and respectful. Great job!!!

  • Review 41 (2024-07-18 - Rating: 5)

    Derek was great. Knew exactly what was needed in order to fix the problem plus came up with some solutions for future care

  • Review 42 (2024-10-08 - Rating: 5)

    We had Xavier from Brainard area that works for Aquarius come check our water! Before he came we were sent a text message informing us of his arrival! They sent a nice photo to see who would be coming and a little background of who he was and his hobbies! I loved that! Made me as a mother who is home with my kids feel super comfortable and prepared for who was to stop by! Xavier was super kind and friendly! He answered all of my questions! I felt heard and educated to help me take the next steps! I was very impressed with the all around professionalism and kind people that work there!

  • Review 43 (2022-08-08 - Rating: 5)

    Jamie was excellent!! Very nice guy explained everything and apologized when we couldnt finish today. He was on the phone set up the scheduler for next visit. Very thorough and efficiency. All the equipment looks good and in perfect order!! Great company to work with from sales to install. Cant wait until plumber comes and I can use my system!!

  • Review 44 (2024-09-22 - Rating: 5)

    Very professional and communicated well everything that needed to be done.

  • Review 45 (2024-12-18 - Rating: 5)

    Art was thorough, friendly and professional. He explained what needed to be done to keep the system operating efficiently but wasnt high pressure.

  • Review 46 (2024-05-06 - Rating: 5)

    Derek was very polite and friendly, and answered my questions. We appreciate Aquarius Home Services. Love our Kinetico water from faccet.

  • Review 47 (2024-09-04 - Rating: 5)

    Great job. Derek did great job. Very friendly

  • Review 48 (2021-03-08 - Rating: 5)

    I was very pleased with the service, and he answered the questions I had about the furnace and heat pump. He was in and out quicker and was very thorough! I also have installed the entire Kinetico water system, and am also very pleased! I have excellent service on both systems! 3/8/21: we had our 6-month checkup, and everything was great! He explained a few things, he installed salt, and he was on his way. We are still very pleased!

  • Review 49 (2023-10-11 - Rating: 5)

    Chris did a great job of installing our new Kinetico K5. Very personable and efficient. He explained how the system worked and what to expect in detail. Thank you so much. Ron

  • Review 50 (2024-12-04 - Rating: 5)

    Every employee that has come has had a positive attitude, explains things clearly, and been respectful (like taking off shoes/wearing booties, etc.)

  • Review 51 (2024-12-08 - Rating: 5)

    Did a thorough check. Found a malfunctioning valve and replaced it.

  • Review 52 (2024-08-30 - Rating: 5)

    Art was a very personable and knowledgeable consultant. We appreciated him taking the time to determine our needs, check our water quality, and offer suggestions for future considerations.

  • Review 53 (2024-11-24 - Rating: 5)

    Knowledgeable and friendly sales and installation staff.

  • Review 54 (2024-07-17 - Rating: 5)

    Knowledgeable and efficent. Did a good job with the water softener repair.

  • Review 55 (2021-07-01 - Rating: 5)

    Our tech, Cory, was very knowledgeable and personable. Called to tell me when he arriving and showed up on time. He was able to quickly diagnose or issue and make the repair. Would definitely ask for him again. Very happy with the outcome!

  • Review 56 (2024-09-19 - Rating: 5)

    Art is my Kinetico expert. Hes my local who performs the yearly maintenance and today, repaired the 10 yr old unit. Very happy with the service!

  • Review 57 (2024-11-07 - Rating: 5)

    Very happy with our technician Derek. Did an awesome job,water is great, and the best part he cleaned up before he left😊

  • Review 58 (2020-12-18 - Rating: 5)

    Great communication from Debbie regarding scheduling, and Service Tech Cory was great! He arrived right on time, he was polite and professional, and explained everything. He had supplies in his truck and we completed our financial transaction before he left. I would definitely recommend Aquarius Home Services!

  • Review 59 (2024-10-09 - Rating: 5)

    Trevor was courteous and timely,we are completely satisfied with this service call,

  • Review 60 (2024-10-19 - Rating: 5)

    Young man that helped us was very courteous knowledgeable —he informed us when he was coming. Thanks so much for doing such a good job.

  • Review 61 (2021-05-20 - Rating: 5)

    We just had a new Kinetico water system installed this morning by Cory from Aquarius Home ServiceWe couldn’t be more pleased on how courteous he was. After he neatly installed the system he went through the operation of it with us. We look forward to using this system for years to come. Thank you for a job well done.

  • Review 62 (2024-09-26 - Rating: 5)

    We had a water softener and reverse osmosis system put in. Omg! Aquarius is the only company you need to call. The salesman Todd and the install tech were the best. Great quality products. It was quit a bit spendy but you get what you pay for.

  • Review 63 (2021-01-22 - Rating: 5)

    Brent installed our Kinetico whole house water system this morning. He called to let us know he was on his way, and what time he would arrive. He introduced himself, and asked to see the installation sites. He asked if we had questions, and then got right to work. He was very pleasant throughout the process, and made us feel confident that he knew what he was doing. After cleaning up the worksite, he gave us a tutorial on how everything worked asking several times if we had questions. We were very satisfied with the whole process. Thanks, Brent!

  • Review 64 (2020-10-16 - Rating: 5)

    Eric did a wonderful job. He went through the installation process with me and he made sure everything we wanted would work. He was very friendly and made sure we were satisfied costumers!!! Very professional and did a great job making sure everything was right!! Thank you!

  • Review 65 (2023-07-13 - Rating: 5)

    Our experience was great! Our salesman answered all of my questions and was very thorough. The installer was great and explained the process clearly.

  • Review 66 (2025-01-03 - Rating: 5)

    Chris did a great job of fine tuning my reverse osmosis system and replenishing my salt. He was courteous and informative.

  • Review 67 (2021-05-14 - Rating: 5)

    Mark did a great job with our water heater. This is the second time for separate issues I had to use Aquarius and I am very pleased with the service. I requested to use the orginal plumber John unfortunately he was off but Mark did just as good of a job and very personable and professional. Thank you for being there for us when we needed the job done.

  • Review 68 (2024-02-14 - Rating: 5)

    Great experience today! I especially appreciated all the updates on when arrival time would be…it was thoughtful and helpful customer service, in my opinion!

  • Review 69 (2024-10-22 - Rating: 5)

    Very friendly, answer all my questions

  • Review 70 (2021-06-11 - Rating: 5)

    Great customer service setting up appointment. Appreciated the attention to detail that they provide in knowing the systems we have and what is needed. Tech was so helpful, knowledgeable, good at communication, I’d highly recommended Aquarius!!

  • Review 71 (2024-01-05 - Rating: 5)

    Chris and Derek knocked it out of the park on the new kinetico system!!! Clean professional work 👌 elevated this old farm house to a whole new level!!! Was thinking about bulldozing it down, and after today it makes me want to keep the old girl around.

  • Review 72 (2024-11-07 - Rating: 5)

    Art did a great job helping with our issue today!

  • Review 73 (2024-12-11 - Rating: 5)

    Fixed a bad leak in very short period of time.

  • Review 74 (2022-05-09 - Rating: 5)

    Nate and jym were very good at explaining how the water softener works and what to do if further problems exist,gave service estimates up front.In a very professional way!Very satisfied with overall service.

  • Review 75 (2019-11-26 - Rating: 5)

    The guys were all great to work with and did a very good and clean job!!! They took the time to make sure I understood how to work the app on my phone. The one thing we did not cover was the rebates that were supposed to be available to us.

  • Review 76 (2022-02-10 - Rating: 5)

    Very happy with the service I received from sales Tom to Service Brad. Bought and installed in less than day! Im expecting many years of soft skin from my Kinetico!!! Thanks Guys🙂

  • Review 77 (2024-04-19 - Rating: 5)

    Technician did a fabulous job.Thank you for arriving and making repairs right away.

  • Review 78 (2021-02-04 - Rating: 5)

    Excellent Kinetico service man! We had update with new equipment Jan 2019 to a larger system & new water heater. Existing heater had a recirculation capability so water would be warm in toilet tanks & avoid sweating in summer. However, we no longer had that after new installation. On various service calls I would tell the person about this. Also how long I had to run water in kitchen (right above where heater was) We are on a septic system and are careful about how much water we use. Each time they said it was hooked up the same as the old water heater. However none was a plumber. Today Brent, who is a master plumber, was my service man. He found the reason very quickly. A valve simply needed to be opened to allow recirculation! So simple!Problem solved after 13 months!! Thank you Brent!!Now I won’t have to waste water by running it for minutes, to shower, to wash dishes, etc. My salt consumption will be less too!!All of the Kinetico service men have been great, but this problem needed a specialist! Glad you have plumbers on your staff!! This family is VERY happy to get hot water fast and we love our Kinetico system!! Thank you!

  • Review 79 (2024-08-08 - Rating: 5)

    We had the best service from Xavier.

  • Review 80 (2021-05-13 - Rating: 5)

    I will say that I found it a mistake to trust another plumber and I am glad I reached out to Aquarius. The gentleman who came to our home was professional, and polite. He explained everything, offered suggestions and fixed the issue. He didnt try to upsell but did tell us suggestions going forward if we would like to improve the quality of our water. Will be using again and again for service.

  • Review 81 (2023-03-29 - Rating: 5)

    I love Kinetico. It’s the only water treatment I will have in my home. I have spread the word.Jym was here today and serviced my water treatment system and brought salt and changed a filter. He was very informative, friendly, and knowledgeable Thanks Jym!

  • Review 82 (2020-09-17 - Rating: 5)

    I was impressed with the service I received from Aquarius. They have the best water systems, and they made my basement utility area look very neat and professional. Very nice service technitions always eager to help and answer any questions. They have a wide variety of services available too, and that is a major plus.

  • Review 83 (2021-04-02 - Rating: 5)

    Brent showed up exactly as described. He was knowledgeable, efficient and talked through the whole installation process. Explained what all the parts did and why they are necessary to help get our water back on track. Oh and the water is top notch.

  • Review 84 (2022-07-12 - Rating: 5)

    The service from Jym installing our water softener and osmosis unit was highly entertaining and informative. Did a great job explaining how things work as he installed the units. Was also amazing around our children with all their questions. Highly recommend Jym Elberling from Redwood Falls as a serviceman/installation tech!

  • Review 85 (2020-01-20 - Rating: 5)

    My furnace had quit working at 10pm on a very cold night. I called and the woman who answered the phone was very calm and helpful. Andy, the technician was out to my house within an hour and was able to quickly diagnose and fix the issue. He answered my questions and was very thorough. Highly recommend Thompsons for any heating needs!

  • Review 86 (2020-12-11 - Rating: 5)

    We have a Kinetico water softener and reverse osmosis drinking water filter system. Their customer service are super helpful and friendly. The service people are always very prompt and professional.They take the extra time to explain how the system works and what they are servicing on it to us. Great product.

  • Review 87 (2024-06-26 - Rating: 5)

    Art was Very helpful. He was throughout and knowledgeable

  • Review 88 (2024-08-29 - Rating: 5)

    Replaced bypass valve and cleaned softener head. Didnt have a bypass valve with, so he went back to the shop and got one, which is about an hour away. Excellent service!

  • Review 89 (2022-12-01 - Rating: 5)

    Very knowledgeable and professional! He offered great advice and taught me what we can do with our plumbing to make it more efficient.

  • Review 90 (2024-12-02 - Rating: 5)

    Came quickly and did a great job

  • Review 91 (2022-06-01 - Rating: 5)

    Super friendly and patient with the distractions of my toddler. Repeated any information I had questions about. Explained all service plans thoroughly and were very knowledgeable of their services.

  • Review 92 (2024-03-25 - Rating: 5)

    So surprised that he came at the time when we had a winter storm! Nice guy, good service.

  • Review 93 (2022-06-21 - Rating: 5)

    He did super. Made some adjustments and explained everything thoroughly.My wife and I are glad we had purchased a Kenetico water softner. If it ever dies, we will know where to go for a replacement.

  • Review 94 (2024-03-13 - Rating: 5)

    Very informative and answered all my questions and got me set up with the best preventative care for our equipment

  • Review 95 (2021-10-06 - Rating: 5)

    Aquarius kept me up to date on the status of my appointment. I was not in town, so I relied on then to complete the work without me being around. Brad did excellent work and resolved the issue in a timely manner.

  • Review 96 (2020-08-14 - Rating: 5)

    Andy and Derrin were informative, professional, well versed in their subject matter and willing to teach me all that is necessary for the safety of the cottage. What a couple of great guys! We have relied on Thompson’s for decades and will keep them in our contacts.

  • Review 97 (2020-08-16 - Rating: 5)

    Andy did an awesome job at servicing our furnace and answering our questions.8/14/2020 - Excellent service once again. Tony did an amazing job and even fixed the leak on my roof!

  • Review 98 (2020-10-22 - Rating: 5)

    Our furnace is about 22 years old and it started to leak and not start sometimes in the winter so we called Aquarius they came out looked at our furnace gave us a quote and let us decide when we were going to best in a new furnace. We made it through last winter so we decided to wait until September we called the quote was still good. We set up an install date which was today Thursday October 22nd 2020. They sent me an email and a text to confirm that they were still coming this Thursday they sent me a text this morning let me know they were on their way the two gentlemen that came in were very nice courteous and very respectful of our carpets they line the hallway the downstairs all the way to the furnace room with drop cloths they finished the job cleaned up took all the old stuff with them had me come down and review what they did gave me an invoice paid them they thanked me and the last thing they said is dont forget you have 10 years warranty parts and labor on this new furnace anything goes wrong give us a call. He was very reasonable and was very easy thank you Aquarius Thompson heating.

  • Review 99 (2024-06-27 - Rating: 5)

    Great technician. Very helpful and great work!

  • Review 100 (2021-01-11 - Rating: 5)

    Brent kept me informed about his arrival time. He was quick and efficient in replacing the filters on my filtered water system and checking on the water softener. He explained what I needed to do after he left to flush the filtered water system.

  • Review 101 (2024-12-23 - Rating: 5)

    Personable, professional, informative and helpful!

  • Review 102 (2024-01-22 - Rating: 5)

    Art was very polite, professional, and courteous. Shared everything being done during his visit.

  • Review 103 (2019-10-28 - Rating: 5)

    Toby was very pleasant, knowledgeable, and efficient. He was respectful when entering the house by placing protectors over his shoes. We appreciated the text picture showing us the technician’s picture prior to his arrival.

  • Review 104 (2023-06-14 - Rating: 5)

    Water treatment system service.Great guy. Easy to talk to. Cared about our water quality and made sure we were satisfied!

  • Review 105 (2021-01-15 - Rating: 5)

    Our heat went out one January afternoon. They had a tech here in an hour and furnace back up and running shortly afterwards. Our tech, Cory, was professional. He wore a mask and covers on boots. Would recommend.

  • Review 106 (2020-04-24 - Rating: 5)

    The whole team at Aquarius did a great job and our new water system looks great too! The installation guys did a great job and were very helpful with any questions we had on the new system. Thanks!

  • Review 107 (2024-02-01 - Rating: 5)

    Quick, and clean install. Courteous and helpful. Looking forward to better water throughout our home.

  • Review 108 (2022-04-07 - Rating: 5)

    Brad was fantastic!! He gave us lots of options and was knowledgeable. Took his time and was very detailed to make sure what would work for our situation.

  • Review 109 (2024-02-09 - Rating: 5)

    My softener system works well. Received help changing filter the first time which I really appreciated.

  • Review 110 (2024-11-16 - Rating: 5)

    Trevor was a very kind and knowledgeable tech. We hope we get him again in May! Thank you, Trevor.The below response seems to be from a past review. Not this current one.

  • Review 111 (2024-11-08 - Rating: 5)

    Well ... lol. Jaco did the well flush and installed new take and pipes. These guts were very professional and did an outstanding job.Eric was the tech from Aquarius and he did an amazing job also!!! He was Very Professional, thorough and installed a new water Softener, R/O system and HoT water heater...all in record time!!.Everyone cleaned up after themselves and were a joy to work with!! I would Highly recommend these guys!!Thank you!!❤

  • Review 112 (2021-06-10 - Rating: 5)

    Cory arrived on time after having provided an arrival time earlier in the morning. Excellent communication, workmanship, and overall installation. Would recommend to potential customers.

  • Review 113 (2024-09-09 - Rating: 5)

    Very friendly and efficient service!

  • Review 114 (2024-01-12 - Rating: 5)

    Art was great! He explained everything he was doing and able to tell us what the issue was.

  • Review 115 (2021-06-26 - Rating: 5)

    They arrived in a timely manner and were very polite. Corey was especially understanding and informative. Fixed my issue and explained my options for improvement very clearly.

  • Review 116 (2023-04-25 - Rating: 5)

    Scott Simonson did a very awesome job in ALL phases. Give him a promotion, truly he deserves it. Thank him for me again.

  • Review 117 (2020-09-10 - Rating: 5)

    Andy did a great job installing a new furnace and ac for us. He even came in late to install a part for us so we didn’t have to go a night without heat. Highly recommend Aquarius!

  • Review 118 (2019-07-10 - Rating: 5)

    Scheduling appointment was easy. They send you a text the day before as a reminder of your appointment. Then the technician calls when hes on his way & you get a text with a picture of the technician so you know who youre expecting to be at your door.

  • Review 119 (2024-05-06 - Rating: 5)

    Derek was very professional & fixed the problem quickly. Would definitely recommend!

  • Review 120 (2020-01-14 - Rating: 5)

    Excellent service starting from my initial call. Technician was knowledgeable and communicated my issue thoroughly. David Thompson was informative and knowledgeable with the new system I needed.

  • Review 121 (2023-12-18 - Rating: 4)

    Art installed our updated water softener today. He did a good job. Thanks

  • Review 122 (2024-04-23 - Rating: 5)

    Very professional and polite. I would definitely recommend them to anyone.

  • Review 123 (2024-11-10 - Rating: 5)

    Very friendly and did a great job!

  • Review 124 (2021-02-16 - Rating: 5)

    Tony arrived within the timeline I was given. He was very professional and kept me informed. He was great to work with and I would highly recommend Aquarius to anyone.

  • Review 125 (2024-01-25 - Rating: 5)

    Guys showed up when they said they would be here, did a very professional job, where quick at it and cleaned up nicely.

  • Review 126 (2024-11-21 - Rating: 5)

    Very friendly and efficient.

  • Review 127 (2022-06-24 - Rating: 5)

    Tech, Brad, did a system check and replaced filters. He was very knowledgeable regarding the system and very transparent about next steps and prices for my aging RO system.

  • Review 128 (2021-05-25 - Rating: 5)

    Cory was great! Very personable, polite and knowledgeable. Worked hard and had my hot water heater replaced quickly.

  • Review 129 (2020-04-09 - Rating: 5)

    Brent was very pleasant and followed the “6 ft.” Social distancing and used Clorox wipes when needed. He explained what the repair was etc. and everything he repaired. He gets 5 stars from us!

  • Review 130 (2023-05-11 - Rating: 5)

    Exceptional service. Jym did a terrific job. Responsive, takes time to explain things and solved all issues. Great job!!!

  • Review 131 (2019-12-11 - Rating: 5)

    Eric was very polite and had good knowledgeabout our furnace. He was well worth the service call . He did a great job and I’m very satisfied I learned a lot from Eric

  • Review 132 (2021-05-07 - Rating: 5)

    Service tech was very knowledgeable and willing to put in the effort to find the problem. Discussed all options available. No pressure to commit. Definite going to consider their estimates.

  • Review 133 (2020-07-22 - Rating: 5)

    Andy was pleasant and explained everything in detail. He even gave me tips on how to make the furnace and A/C work more efficiently in my home.

  • Review 134 (2020-10-01 - Rating: 5)

    Brad quickly identified the issue with my softner. Was able to offer best solution to resolve and prevent further issues. 5 Stars Brad. Truly appreciate his honest assessment and feedback.

  • Review 135 (2022-03-21 - Rating: 5)

    Josh thoroughly explained the system & showed me step by step how to maintain it. Since I’ve never had a water softening system before he was very helpful.

  • Review 136 (2022-06-26 - Rating: 5)

    Brad and Tom were very easy to work. They answered my questions and concerns. Install was quick and complete

  • Review 137 (2021-04-05 - Rating: 5)

    Andy, Darrin, Wayne M and Kris. Super informative. Cleaned up after themselves. They have to come back to do some work and left materials all nice and tidy being very considerate of children living in the home! Thanks fellas for all you do!

  • Review 138 (2024-01-29 - Rating: 5)

    Art did a great job. The customer service was great as usual.

  • Review 139 (2024-07-05 - Rating: 5)

    Chris was very personable did what he needed to do while visiting showed me how the system works and filter changing

  • Review 140 (2021-06-11 - Rating: 5)

    Everyone I came in to contact with at Aquarius was courteous and professional. Salesperson was low pressure. Installer arrived on time and was very neat in his work.

  • Review 141 (2024-04-29 - Rating: 5)

    The Tech was very thorough and answered all our questions.

  • Review 142 (2020-10-27 - Rating: 5)

    Blake was great. Called ahead of time, was on time, shared tips for home maintenance, options for service and recommended future service potential needs. Thanks Blake!

  • Review 143 (2024-06-12 - Rating: 5)

    Art was very friendly, professional and helpful.

  • Review 144 (2020-08-03 - Rating: 5)

    Very professional and knowledgeable. I would recommend this system to anyone. He was extremely fast, showed up on time, and they did what they said they were going to do!

  • Review 145 (2024-08-21 - Rating: 5)

    Trevor was very knowledgeable and thorough.

  • Review 146 (2021-04-30 - Rating: 5)

    Just got the new water system installed, Brent was very good, clean and professional. It looks good and is placed perfectly without using much floor space.

  • Review 147 (2019-10-30 - Rating: 5)

    Andy was wonderful....On time, pleasant, & explained everything. He did not rush to do his job & was through. He is an asset to your company.

  • Review 148 (2021-05-22 - Rating: 5)

    I had my Kinetico system installed yesterday and it is early yet but I reallythink I am going to appreciate that I had it installed.Water quality seems very good.The main reason I am writing this is because of the excellant job the installer Brent Hoemberg did.Was very courteous,worked very efficently,quality workmanship and was very thorough explaining how system worked.He went over things I could expect and what needs to be done in the fall whem we take system out for winter.Brent was very knowledgeable about the system and was a great guy to talk to.

  • Review 149 (2024-07-11 - Rating: 5)

    The service was fast, friendly and efficient!

  • Review 150 (2020-07-24 - Rating: 5)

    My A/C went out on one of the hottest days of the year. The Tech that came out took the time to explain what was going on with my a/c and treated me extremely fair. I will definitely call them again.

  • Review 151 (2021-06-30 - Rating: 5)

    Travis did a great job of finding the problem and replacing the faucet. Very cordial and timely service. GOOD JOB!

  • Review 152 (2023-03-17 - Rating: 5)

    Thank you for your friendly and professional service and, above all else, taking the time to explain the product operation and maintenance in words I, as the homeowner, could understand!

  • Review 153 (2019-08-29 - Rating: 5)

    Top notch. On time, Clean, very knowledgeable of the furnace/air conditioning systems they install. You do not want any other installers.

  • Review 154 (2020-07-23 - Rating: 5)

    Brent, our Aquarius/Kinetico technician was very professional in his work and communication with me during the job. I am very pleased with choosing this particular water system!

  • Review 155 (2020-10-08 - Rating: 5)

    The service tech dug in and repaired our garage furnace with confidence and even a little humor. The scheduling reminders are very detailed.

  • Review 156 (2024-08-20 - Rating: 5)

    He showed up timely, did his work and answered my questions. He was efficient and professional.

  • Review 157 (2024-01-08 - Rating: 5)

    Art is the best. He explains things well and solves the problemsGreat guy!

  • Review 158 (2020-11-10 - Rating: 5)

    Corey came out to check my furnace and AC. He went through and checked things. Showed me what he was looking at. Explained what he was seeing and showed me what he seen. Did a very good job.

  • Review 159 (2024-07-31 - Rating: 5)

    Derek did a great job. He came on time, was very friendly and efficient, and found the source of my problem right away. Excellent work.

  • Review 160 (2020-08-11 - Rating: 5)

    Very friendly, knowledgeable and professional. Great people to do business with! Two thumbs up and five stars all the way!

  • Review 161 (2024-10-15 - Rating: 5)

    Excellent timely service.

  • Review 162 (2022-12-12 - Rating: 5)

    Very professional and texted 10 minutes prior to appt. Explained a couple service plans.

  • Review 163 (2024-06-23 - Rating: 5)

    Good install and everything as we had hoped.

  • Review 164 (2024-08-16 - Rating: 5)

    Good job, informative and helpful.

  • Review 165 (2019-12-12 - Rating: 5)

    Very nice,friendly,personable and incredibly smart and articulate man.Very satisfied with his all around professionalism.Great teacher also!

  • Review 166 (2023-05-02 - Rating: 5)

    Serviced our water treatment system. Tech was a nice guy and on time.

  • Review 167 (2024-05-15 - Rating: 5)

    Excellant service as always. Technician Art arrived promptly and maintenance visit went well!

  • Review 168 (2022-10-12 - Rating: 5)

    Jym E. came out to help us with our water softener (which wasnt working), and he solved it straight away. Hes amazing!

  • Review 169 (2019-07-25 - Rating: 5)

    Always prompt. Always courteous and professional. Super efficient equipment and delicious water. We brag about our water all the time

  • Review 170 (2019-12-11 - Rating: 5)

    Mike was very friendly ,knowledgeable, and prompt. When you find something great - keep it!! Kinetico, nothing else compares.

  • Review 171 (2021-10-16 - Rating: 5)

    Looks amazing. Hauled out a full salt tank, called before and after, he actually even helped my wife corral a bunch of kittens that got loose!

  • Review 172 (2021-02-18 - Rating: 5)

    Best place around was really kind and very nice to work with they were fast to show up very friendly and great people I recommend them over any in town. thank you guys so much.

  • Review 173 (2022-04-08 - Rating: 5)

    Great customer service, Well trained and friendly technictions, convenient scheduling, Great products. Highly recomended

  • Review 174 (2020-06-30 - Rating: 5)

    Tony did a great job servicing our air conditioner! Very polite and professional.

  • Review 175 (2021-05-13 - Rating: 5)

    Brent did a fabulous job. He explained the system well and we look forward to clean water.

  • Review 176 (2025-01-06 - Rating: 5)

    Always professional!

  • Review 177 (2023-11-29 - Rating: 5)

    Excellent service, very detailed and explained every step.

  • Review 178 (2020-06-24 - Rating: 5)

    I was very satisfied with the workmanship of the service man Sean Bagley. I will be using Aquarius in the future for my furnace and air-conditioning needs

  • Review 179 (2020-05-04 - Rating: 5)

    Eric was very friendly and knowledgeable. Got the job done efficiently. Knows his business.

  • Review 180 (2023-09-05 - Rating: 5)

    Jim was here and took care of the problem and checked out the entire system. Thank you very much

  • Review 181 (2023-08-17 - Rating: 5)

    Did a very nice job.. cleaning up afterwards. Highly recommend!

  • Review 182 (2021-02-09 - Rating: 5)

    Great service, quick response. Kept me updated with arrival time by text and phone call. Knowledgable repairman.

  • Review 183 (2020-09-21 - Rating: 5)

    Brent was top-notch all the way. He was very thorough in explaining our new system.

  • Review 184 (2023-05-16 - Rating: 5)

    Jym was very helpful, fast a day friendly. Would definitely recommend!!

  • Review 185 (2024-02-10 - Rating: 5)

    Aquarius really does a fine job of customer service. We have a contract with them. They give us a call when it is time for service and show up as expected. Their work is very thorough, and the technicians are very friendly. Very happy with their team.

  • Review 186 (2019-09-13 - Rating: 5)

    Brent and Mike were very professional and I was very pleased with the work and information provided at my home.

  • Review 187 (2024-08-29 - Rating: 5)

    Very helpful and knowledgeable

  • Review 188 (2020-09-15 - Rating: 5)

    Our service Technician (Tony) was very pleasant & seemed to be very knowledgeable about his job

  • Review 189 (2024-02-20 - Rating: 5)

    Very helpful and courteous. Great service.

  • Review 190 (2024-09-11 - Rating: 5)

    Art was very professional.

  • Review 191 (2023-06-16 - Rating: 5)

    Scott did a good job of explaining what the problem was and what we need to do to prevent it from happening in the future.

  • Review 192 (2023-12-05 - Rating: 5)

    Great customer service. Personable and knowledgeable.

  • Review 193 (2022-12-19 - Rating: 5)

    Friendly and helpful for what was needed:) Even treated me with 2 bags of salt.

  • Review 194 (2021-04-21 - Rating: 5)

    Brent was very pleasant, as helpful and informative as he could be under the circumstances.

  • Review 195 (2023-12-28 - Rating: 5)

    Always 👍 Great service great personality the only person I want to do my maintenance!

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