Done Right Today
Located in Wilmington, Delaware
Address: 19 Germay Dr, Wilmington, DE 19804, United States
Phone: +1 302-433-6273
Rating: 5
Services
- On-site services
- Online estimates
- Repair services
- Appointment required
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-31 - Rating: 5)
Made the call and was able to get service in less than two hours. Explained what would be done. Did the job effectively and made sure everything was working properly. I’m not a handy person but curious how jobs get done so I asked questions and they were very patient. I learned things I wouldn’t have thought of. They weren’t my first call, but they will be THE call going forward for any of my plumbing needs! Job well done. Thank you! -
Review 2 (2025-01-06 - Rating: 5)
I received a call from Shay shortly after my inquiry and scheduled the appointment 3 days after the holiday. Jason was prompt, knowledgeable and very professional. After his initial inspection, we discussed his assessment and the available options. He was extremely helpful, answered my questions thoroughly, and quickly provided an estimate based on my decision.He kept me informed as he worked. There was one issue that could not be resolved without additional work in the crawl space. He explained what was needed and provided an estimate for the additional work needed. After my approval to proceed, he scheduled the appointment to continue and complete the repairs.I was very pleased with the service and look forward to the outcome when the additional repairs are completed. I HIGHLY recommendDone Right Today for all your plumbing needs. -
Review 3 (2024-12-30 - Rating: 5)
Came home from vacation to a dead sump pump! Was able to get a new sump pump same day that I called for service. Thankful for the prompt response and friendly professional service. -
Review 4 (2024-12-30 - Rating: 5)
I can say that Done Right Today has certainly lived up to its name .A representative contacted me shortly after I submitted an internet request for service. The technician, Mark A., was dispatched to survey the job and he worked with his staff to quote a reasonable price.My plumbing job required the removal and replacement of an old bathroom sink and vanity. I chose to have the staff select all materials and parts. Their choice of products fit my needs, my budget, and the style of my home. The job was scheduled quickly and Mark provided courteous professional service.All of my concerns about the work to be done were addressed. I was informed of every possible scenario and kept updated on each step of the process.Delivery and installation of my new vanity, plumbing, sink, and faucet were perfect. Mark assured me that I could contact him if anything required additional attention.I was impressed by the fast response time and customer care of all the staff. Mark removed all packaging and old materials, and left no damage or disarray in my home.I am pleased with the services provided and I look forward to enjoying my upgraded system for years to come.Done Right Today is highly recommended! -
Review 5 (2024-11-24 - Rating: 5)
Remarkable - it’s the word I think of most when I recall our experience with Done Right Today. Shortly after buying our retirement home outside Frederica, my husband and I started compiling a lengthy To Do list of renovations and problems that needed addressing. Top of this list was replacing the kitchen sink and faucet and the kitchen appliances because they had experienced hard use, in fact, the dishwasher, we knew was not operable. After a bit of looking into our options, I Googled plumbers. I read the reviews for DRT and decided to call. This was Tuesday morning and Shea picked right up. I explained that I was in dire need of a new sink and faucet and Shea told me that he could send someone out the next day between 10 and 12 for a free estimate. Wonderful! I wasn’t expecting such a quick response. Mark phoned me the next morning to let me know when I could expect Roy. Roy was polite and we talked about what it would take to replace the sink and faucet but then my husband asked Roy if he knew anything about water softeners because our system wasn’t hooked up. Roy’s face broke out into a wide smile, it turned out that Roy knows A LOT about water and water treatment systems, and is more than happy to share his knowledge. Roy broke out a water test kit and analyzed the water running through our pipes. We have hard water - that’s the bad news. The good news is that our water doesn’t contain harmful elements and hard water can be treated. Roy spent over an hour explaining how important a water softener is, and how it works. Properly installed, it will extend the life of a washer, water heater, refrigerator, and dishwasher. Not having one was probably the reason the dishwasher went belly up. There was no high pressure sales pitch, just facts from an expert. We asked Toy for time to think about what he recommended and we said we’d be in touch. The next morning I texted Roy with a few more questions and within minutes, I was talking with Roy - he addressed all our concerns. Thursday we arranged for Roy to drop back by the house and Roy and Ryan walked us through the financing process - great terms of 0% financing for the first 12 months for 60 months. But here is what’s really remarkable - Roy, and I believe Mark, said the sink and faucet, and water system could be installed on Friday. Friday - the next day! We weren’t expecting that!! Roy called at 11:00 the next morning and at 11:30 he was hard at work. By 3:30 the Kohler sink and faucet we provided, and a Nuvo water softener system was installed. Jim and I talked with Roy as he loaded the old obsolete tanks of the old system in the back of the DRT truck. Roy didn’t leave until Jim and I were completely satisfied with the installation. I’ve attached pictures of Roy’s work and the truck that brought Roy our way. DRT is truly a remarkable company and lives up to its claims of Fast. Friendly. Affordable. Jim and I highly recommend Roy. -
Review 6 (2025-01-01 - Rating: 5)
I received excellent customer service from the very first point of contact to the completion of the job. I will highly recommend Done Right Today to anyone in need of your services. I was quoted a price and that is the price I paid. Best out of three quotes I received to complete the job. 👍🏼😃 Job well done and excellent work by very friendly, professional and knowledgeable plumbers. -
Review 7 (2024-12-27 - Rating: 5)
Anthony was very professional and explained the details of his work and estimate thoroughly. The company gave me a next day appointment as I had called after hours which was better than expected during the holiday season. We are very happy with the workmanship. -
Review 8 (2024-12-31 - Rating: 5)
Excellent service! We called when our water heater started with a slow leak. We were able to get same day service and utilize water heater coupon. Ryan replaced to hot water heater and much need sump pump quickly and kept us up to date on his progress. Highly recommend them! -
Review 9 (2024-12-16 - Rating: 5)
We recently had a new kitchen faucet installed along with a new water heater and water treatment system. The work was quoted, explained and options were provided for our projects. Done Right scheduled quickly, confirmed our appointment and they came right on time. Everything was completed the same day - earlier than expected and everything cleaned up perfectly. I’m sure the company is happy to have Steve and Joe as part of their team. True professionals and knowledgeable about each component of our projects and perfect gentleman that were respectful and careful in our home. Feel free to use us as a reference- very satisfied customers!! Thanks! -
Review 10 (2024-12-31 - Rating: 5)
Very pleased with the service! I will use them again and would highly recommend them to family and friends. A bit pricey but well worth it pending on the issue.We had a leaky shower from behind the wall so we had to react fast! Done Right Today moved our appointment time up without me even asking …..which was a nice move on their part.Our technician Roy was friendly, wore shoe covers without me asking and explained the issue thoroughly. The job was completed on the same day! Can’t ask for more than that during my work week😊 -
Review 11 (2025-01-01 - Rating: 5)
I called with an emergency right before Christmas and by the day after Christmas my daughters issue was fixed. and the guy who fixed it was very professional and helped my daughter with all the plumbing issues. I will definitely use Done right today again and would highly recommend to anyone who needs a great quality plumbing company. Thank you so much!! -
Review 12 (2024-12-04 - Rating: 5)
Mike did an excellent job. I was pleasantly surprised when immediately after I accepted the quote Mike was ready to go to work on replacing my waterheater. Work was done professionally, and Mike even discovered a few items that were not in the original quote and fixed them without additional charge. That is excellent service! Done Right today really lives up to their name, not only did they get it done today, but they did it right. That extra mile really counts. I recommend this company to anyone who wants work done in a timely and professional manner. -
Review 13 (2024-12-13 - Rating: 5)
I had the pleasure of having Jason from Done Right Today Plumbing come to my house to fix my sink, and I couldn’t be more impressed. He was quick, efficient, and had the problem resolved in no time. Not only did he fix the sink, but he also went the extra mile by cleaning it spotless, something I didn’t even ask for. His professionalism and attention to detail really stood out. I’m grateful for his excellent service and would highly recommend Done Right Today Plumbing to anyone in need of reliable and thorough plumbing work. -
Review 14 (2024-11-21 - Rating: 5)
All around great experience from the initial phone call through the actual service completion. They were able to get to us within 2 hours to restore function to our only toilet. The tech Jason was wonderful and got our drains cleared and function restored in about an hour. I highly recommend giving Done Right Today a call for any plumbing issues. -
Review 15 (2024-11-22 - Rating: 5)
The technician was great. He located the problem quickly and had support from the office when determining a solution. The problem was taken card in about thirty minutes. The price was a good value and the warranty on their workmanship is a real plus. Overall I am very satisfied.! -
Review 16 (2024-12-12 - Rating: 5)
Super work by Done Right Today connecting my natural gas generator to my house gas line. The work and pricing was discussed and agreed. Communication was outstanding throughout. The company plumber, Joe, was terrific. He installed a new shutoff valve and added additional anchors to stabilize the gas piping. Highly recommend Done Right Today. -
Review 17 (2024-09-05 - Rating: 5)
The job was completed in one day. Technicians were very knowledgeable and communicated very well exactly what was being done. -
Review 18 (2024-12-06 - Rating: 5)
From start to finish you guys are superb. Mike was fantastic in the work he did to replace our old toilet with a brand new one. His work ethic is fantastic and was a stand up guy. We truly appreciate the fine work he did. You can tell it wasn’t just another job for him to complete he took the time and effort to complete as if it were his own. -
Review 19 (2024-11-07 - Rating: 5)
From beginning to end I was beyond pleased with the services. The people booking appointments and doing dispatch were friendly and accomodating. Roy originally came out to diagnose an issue and provide quotes and guidance on what I needed. The work was performed by Joe who was very thorough and did an excellent job. Both men were efficient, clearly explained everything, and answered all questions. Would highly recommend this company to anyone in need of plumbing services. -
Review 20 (2025-01-07 - Rating: 5)
I had a really great experience with Marc Anthony! He was polite, thorough, cared and determined to complete the job a reasonable cost. Really grateful for Marc and company. -
Review 21 (2024-11-22 - Rating: 5)
Roy did a great job on my sinks and my master bath toilet. Will have return for further work that I need done. This is the second time that I have used this company and they have been great! Now I had a third plumbing issue and it was taken care of right away. I trust this company and the plumbers are always courteous and answer all my questions. -
Review 22 (2024-10-20 - Rating: 5)
I will absolutely use this company again for all of my plumbing needs! It was a painless experience!!The booking dispatcher was very efficient in explaining the process and telling me about the company. Everything that the dispatcher explained was true! The gentlemen wore shoe covers, they waited outside while the part was being delivered, and fixed the leak quickly and correctly. Both gentlemen, Joe being one of them, were friendly and knowledgeable. I waited a while to get this leak fixed because it is very hard to find good and reliable plumbers who are reasonably priced. However, moving forward, I will call them immediately. My 1st experience was beyond great! -
Review 23 (2024-10-17 - Rating: 5)
Friendly, skilled staff. Brandon was awesome! We have only been in our home for a few months. He took care of many plumbing issues. He put me at ease knowing the jobs were done right! They will definitely be the ones I call if I need any additional work done. -
Review 24 (2024-10-17 - Rating: 5)
This company was great to deal with- they explained everything, were reasonable in priced, professional and courteous. Quincy was our technician and was wonderful. They responded our call and were able to come quickly. We will definitely use them again -
Review 25 (2024-12-07 - Rating: 5)
The young man was spot on with his arrival time, talked me through everything so I would understand, answered all my questions, gave me options, was fun and interesting to talk to. I am extremely satisfied with his service and will definitely use this company again! A+++!!! -
Review 26 (2024-10-14 - Rating: 5)
I highly recommend Done Right Today! They have excellent customer service from start to finish.. Roy is very knowledgeable, patient, a true professional. I am greatful for the service he provided. Thanks to Roy, we know have a new main shut-off valve, new hot water tank installed and a nasty leak repaired all in a few hours time. The price was lower then I had expected! 100 % satisfaction!! -
Review 27 (2024-10-10 - Rating: 5)
Woke up to water-logged ceiling in the bathroom, which was close to probably caving. Very time sensitive issue. Called Done Right Today at 7:15am And they had a guy to me by 8:30 AM. They sent Q, who was Very knowledgeable, transparent, and did great work. He let me see everything he was talking about and made sure I understood through the process. The owner Patrick Also made sure to take care of me. Cannot recommend this company enough!!! Pricing was right on par with what I’ve seen elsewhere if not a bit better. You get what you pay for. -
Review 28 (2024-07-08 - Rating: 5)
Called them for a leaking toilet and water in the basement. Turns out the water heater was leaking. Roy was amazing. He quickly gave us options and helped get the best solution. He was polite, friendly and super fast with the work. -
Review 29 (2024-10-25 - Rating: 5)
Everybody was so kind, compassionate and honest. No one pressured us into any services we didn’t need or want, they were very fairly priced, and they got the work done almost immediately. I cannot say enough about this company and will 100% be using them for all my future plumbing needs! I’ve definitely found my go-to company. -
Review 30 (2024-11-22 - Rating: 5)
These folks know customer serviceThey were neat, professional and definitely really responsive and cost effective!!Keep up the great Service!Use this company if you want great customer service at a reasonable cost. Thank you to the Do Right Team -
Review 31 (2024-12-13 - Rating: 5)
Excellent Experience! Your technician Michael Cochran resolved our bathroom drain problem. I then showed him a problem we are having with our kitchen sink drainage. He thoroughly checked the drain lines under the sink and then in the basement. After explaining the problems, he presented an estimate for the entire repair, and if we wanted, broke it down into three separate jobs that we could do over time. It was a thorough solution to our problem.Thank You! -
Review 32 (2024-12-19 - Rating: 5)
We needed help with our water heater. In the process of this repair we learned of dangerously leaking pipes we were not aware of. We were very fortunate to have the help of our good plumber to explain everything,show us the problems as we went through our options, and work with us on a timeline for getting things in good order again. We are very grateful we used Done Rite Today. -
Review 33 (2024-12-05 - Rating: 5)
Done Right Today is appropriately named.They showed up on time, gave us a fair estimate and completed the job professional and efficiently. Made sure to clean up and take away all packaging materials as well as the old items that were replaced.Thank you Done Right Today for living up to your name! -
Review 34 (2024-10-24 - Rating: 5)
I dont usually write reviews unless it was exceptional. Roy Greenway was exceptional. He was professional, courteous and friendly. He took the necessary time to explain the situation, provided advice for next steps and answered all of my questions (small and big). Without a doubt, I would use Done right Today and ask for Roy! -
Review 35 (2024-08-08 - Rating: 5)
These guys are my new go to for anything plumbing related. Had a new sump pump backup installed and the experience could not have been any better. Scheduling was a breeze with a quick turnaround, estimate process was simple to understand, and the install was fantastic. Everyone in the process was fantastic and you cannot beat the included warranty on the work. Thrilled with the outcome. Thank you Will and Marvin! -
Review 36 (2024-09-04 - Rating: 5)
Both Joe and Martin did a great job of replacing water heater. They were very respectful and explained everything to us. Water heater was installed fast and correctly. I’ve would recommend them to everyone. Process was easy too. They came within a reasonable timeframe and completed installation quickly and efficiently. -
Review 37 (2024-10-02 - Rating: 5)
I worked with Ryan from the very beginning and he was great! He spent time discussing different options of my sink installment and made sure I was happy with everything before he got started. Would highly recommend! -
Review 38 (2023-12-06 - Rating: 5)
Zach was very Professional, Experienced, w/Great Customer Service.. Although my Plumbing situation was unique he handled it very well with a great sense of humor! 😂. He was definitely the guy you would want to have the job Done Right! -
Review 39 (2024-02-22 - Rating: 5)
Done Right Today did an excellent job. We had water softener, well pressure tank and new whole house filter installed. Everything was done professionally, quickly and there was nothing left to clean up. Old systems were removed from my home. I would certainly use this company again. Thank you for the fantastic workmanship and products. -
Review 40 (2024-11-14 - Rating: 5)
So I had to call Done right because the company I used prior did not fully address the issue. It was like putting a Band-Aid on it and Done Right Found the underlying problem which of course did cost extra money but they also came with a warranty and helped me out with different discounts since they felt bad that I had already paid this other company over $1k to have the problem reoccur weeks later. Thank you Michael! -
Review 41 (2024-09-16 - Rating: 5)
This company has great workers all the work done by Do right Today has been a good experience and great work done by every worker that came into my home. They are neat and clean and always put on their shoe covers and give good information. I’m satisfied with all the work that has been done at my home so far thank you guys. -
Review 42 (2024-11-08 - Rating: 5)
Came out without charging me fee, gave me a quote and finished the job that day. They had another fellow deliver the parts the plumber needed for my particular problem. They also had an easy financing process with a plethora of options. Theyve become my go to for plumbing problems. -
Review 43 (2024-10-23 - Rating: 5)
I was having a water pump pressure issue. Done Right sent out Joe Winchester who took a look at everything and walked me through some options. Turned out I didnt have any pressing issues and Joe didnt upsell me. He educated me and gave me some great advice for the future. Will definitely be calling Joe for help in the future and appriceate the free assessment. -
Review 44 (2024-09-04 - Rating: 5)
When I first contacted Done Right Today Plumbing for what I thought was a minor job-replacing a bathroom drain, the customer service representative made me feel valued. The following evening, Steve arrived and resolved the issue swiftly. He treated me like a priority, and his customer service skills were exceptional. -
Review 45 (2024-09-03 - Rating: 5)
Ryan installed a sump pump and a new shower drain in a couple of hours. He was polite, efficient and explained exactly what was needed and how much it would cost. Fast, easy and a job well done! I would recommend Josh and the company ‘Done Right Today’ to anyone. -
Review 46 (2024-08-16 - Rating: 5)
Could not be happier with the service I received from Done Right Today. Between the initial visit, the estimate for the job, and the team that helped fix the broken pipe in my basement, everyone I was in communication with was extremely nice and professional. They communicated exactly what the issue was and made improvements so that it would not happen again. They took a stressful situation for me and immediately eased my concerns and got the problem fixed in a single day. I Recommend the team at Done Right Today with the highest confidence I have ever recommended anyone. Thank you!! -
Review 47 (2024-07-22 - Rating: 5)
Originally I needed my water shut off valve replaced in my basement. Work could not be completed because the main shut off outside was inaccessible and had to be dug up through the sidewalk. Plumber carefully dug up the sidewalk in order to gain access to the main shut off outside and then was able to replace the water shut off in my basement. All pricing was up front, and everything was completed as promised in a very timely manner. Excellent quality of work. Professional. Courteous. Will definitely call on this company again if I need plumbing work done. -
Review 48 (2024-10-22 - Rating: 5)
Called ahead to let me know when the service person would be arriving. Service person arrived on time, very professional, courteous, clean and serviced our tankless water heater in about an hour. No price gauging or extra fees. Will definitely call again for any plumbing needs. -
Review 49 (2024-11-25 - Rating: 5)
Knowledgeable, cleanliness very informative. “ Done right today“ will be my lifetime Plumbing company for business and I will refer them to family and friends. Please call me if you want any more information. -
Review 50 (2025-01-04 - Rating: 5)
Joe Winchester and Reid did excellent work replacing and converting the faucet in my bathtub. Joe and Reid were so professional, knowledgeable, and respectful. I will only request Joe and Reid from Done Right to do my next plumbing project! Top notch service and reasonable pricing. -
Review 51 (2024-07-26 - Rating: 5)
Mark, the serviceman who did the work, was absolutely wonderful! Very knowledgeable, explained everything so I understood completely! Hes also a very nice person! Would definitely use him again! Thank you for getting here so quickly as well! Blessings to you all! -
Review 52 (2024-12-11 - Rating: 5)
The technician unclogged an overflowing drain in a very short time. He was professional, knowledgeable and protected the floor area where he was working. Great job 👏🏽 Great service. 👍🏽 -
Review 53 (2024-04-18 - Rating: 5)
Had my 65-year-old Orangeburg sewer pipe replaced from my basement to the city main in the street. Used pipe-bursting method. Professional, friendly and very neat for a dirty job. Pleasant surprise that they were able to save my sidewalk. Very pleased. -
Review 54 (2024-09-10 - Rating: 5)
Done Right Today gets all my plumbing jobs. Called and got an appointment for the next day, so today they put in a new disposal. Arrived right on time. Explained everything. Left it clean. Gave me all the instructions and warranty card. And removed that awful overflow thing. Thanks Joe W. -
Review 55 (2024-06-18 - Rating: 5)
Highly recommend Done Right Today! I was so impressed with this company from start to finish, Joe Winchester in particular. I felt comfortable with him in my home, he was respectful, polite, and knowledgeable. He took the time to layout my options and explain the pros and cons of each. Another company quoted me almost double for the more expensive option just the day before. They said it was a two person job and needed to be scheduled in advance. But Joe had everything he needed right then and there to complete the job and was done within an hour! It is always stressful to deal with plumbing issues but this company made everything so easy. I finally found a plumber I feel I can trust! -
Review 56 (2024-08-02 - Rating: 5)
I made an appointment and they also put me on a list if another client cancel they would fit me in. Mike was promptly on time, professional friendly and went right to work asking me what the problem is, did a quick diagnosis. The issue was resolved quickly! I highly recommend, great company -
Review 57 (2024-07-10 - Rating: 5)
Done Right Today got right back to me from my online inquiry and the office was very accommodating. They sent Marc out who was friendly and helpful with ideas. We discussed my problem and Marc give me different job and price options. He came out the next day and was very clean, efficient and qualified! I am very happy with the work, thanks Marc! -
Review 58 (2024-11-27 - Rating: 5)
Marc was great. Straight to the point and fixed my problem without trying to add more to the work. I plan on using Done Right for all my plumbing needs in the future. -
Review 59 (2024-08-16 - Rating: 5)
Technician Anthony arrived earlier than expected and was quite knowledgeable and professional. He explained matters in clear details that any person could understand. The cost of the repair was lower than a local competitor. I would definitely recommend this company to others. -
Review 60 (2024-07-22 - Rating: 5)
2.I needed a new toilet installed with a minor pipe repair. Mark the technician came in checked it out and knew exactly what was needed. The work was completed and I love it! So happy I to be a customer of Done Right Today! (July2024)1.My laundry sink is wonderful! I am pleased with the work and the Plumbing Technician was very respectful! I can’t help saying the work was Done Right Today!(D. TurnerDooley) -
Review 61 (2024-07-22 - Rating: 5)
My drain in the kitchen was not draining. I called Monday morning 8am and they had someone out same day. They were so nice very professional. Left my house the same as it was. It was very nice not to get taken advantage of because I am a woman. Also nice that they werent trying to upsale everything to me. I would hands down use this company again! Family owned. They didnt charge to come out to the house on top of thw drain clean. It was super easy. -
Review 62 (2024-07-18 - Rating: 5)
From the immediate response to my online request for service, to the two technicians dispatched the next day, customer service provided by this company is awesome. The technicians (Nick and Joe) resolved my immediate issues along with providing recommendations for future potential issues. Many thanks to Patrick for the quick acknowledgment and support. Sincerely appreciated as a first time customer! -
Review 63 (2024-12-30 - Rating: 5)
Ryan was very knowledgeable. Very experienced and friendly. Would definitely recommend him to anybody. -
Review 64 (2024-09-30 - Rating: 5)
Steven Hallett- plumber used to replace water heater- employed with Done Right! Great job. Professional and timely. Thanks for a job well done. Definitely recommend to anyone. -
Review 65 (2024-07-10 - Rating: 5)
Done right came out and was able to fix a problem that another plumber had done incorrectly and had to be redone correctly. They came on out time and got the job done right for me!! They have very good communication letting you know exactly when they will be showing up. The guy who did the work was a really nice guy and very professional. The problem was fixed correctly unlike the first company I used. I had a good experience with this company and would definitely use them again in the future!! Thank you!! -
Review 66 (2024-03-01 - Rating: 5)
Ralph showed up on time, inspected the job, was given the OK and went from there. The space that he had to work in wasnt the best, however Ralph pulled it off without a hitch. A Knowledgeable young man knows his craft very well.What definitely use the company again. -
Review 67 (2024-12-04 - Rating: 5)
Mark called shortly before arriving on time. He scoped out the job and explained what he would be doing. Mark was friendly and expressive and wasted no time repairing my sink drain. -
Review 68 (2024-09-11 - Rating: 5)
The service today was excellemt. The technician Joe Winchester was informative, professional, and easy to work with. He diagnosed the issue, obtained the necessary parts, and completed the work quickly. Afterward, he walked us through the work and answered our questions. -
Review 69 (2024-10-15 - Rating: 5)
Plumbers showed up on time, Steve and Reed very professional and had the job done quickly and correctly. Explained everything to me no hidden costs. Highly recommend -
Review 70 (2024-10-17 - Rating: 5)
Gentleman that came his name is Q he was very knowledgeable. Very respectful of my home and repaired garbage disposal quickly and cleaned up after himself . Would highly recommend! -
Review 71 (2024-11-13 - Rating: 5)
Two technicians addressed our problem with a dripping faucet. They were honest and clear of what has to be done and the cost. They did a great job thank you. -
Review 72 (2024-09-10 - Rating: 5)
The technician was polite and ready to get the issues fixed. He addressed out concerns and made plans to fix a few more things that need to be done! Overall an excellent experience. -
Review 73 (2024-09-16 - Rating: 5)
Isaam Muhammad was great! What we both thought would be a simple job. He found issues that the previous owners tried to cover up. He had to go through numerous ways to resolve the issue. He was worried he has to go through the ceiling or the bathroom wall to resolve the issue. He was able to figure away to fix the issue now and if there are future issues.Thank you Isaam, -
Review 74 (2024-06-10 - Rating: 5)
Steve and Michael came to my home this morning at early time and Both Gentlemen was very polite and professional. Addressed the issue after confirming, what I would like to Them to do.I felt very comfortable, even so this is the first time I had contacted DONE RIGHT TODAY.I’m very happy with the result, and thankful, because this problem with the toilet was so concerning to me!Thanks again! I do think this company serving Customers like me the right way!With my future upcoming projects I will continue working with them. -
Review 75 (2024-09-07 - Rating: 5)
Jason was fantastic. Fixed the issue, arrived on time, polite and arrived with booties to cover his boots. (Usually I have to request or supply booties.) Took time to explain preventative tips to avoid future issues. -
Review 76 (2024-11-15 - Rating: 5)
Michael explained everything in detail and I am looking forward to him resolving my problems so I can have my new shower installed downstairs. He was great. -
Review 77 (2024-11-26 - Rating: 5)
Very professional. I will definitely use them again. The plumber was very informative and skilled. Great experience! -
Review 78 (2024-11-29 - Rating: 5)
Great service. Our technician was Very professional and knowledgeable. Courteous customer service when scheduling and confirming appointments. -
Review 79 (2024-07-18 - Rating: 5)
After a quick negotiation, we were able to get a reasonable price quote for installing two pipelines to bypass the water softener system and replacing the external hose bibs. The job was done very meticulously and professionally. Thank you! -
Review 80 (2024-09-16 - Rating: 5)
Marc was polite, friendly, and professional. He provided an accurate estimate and completed the job as promised. Also, whenever I called the company someone ALWAYS answered the phone! -
Review 81 (2024-06-10 - Rating: 5)
Frank was very friendly and knowledgeable. He fixed the problem fast. Took the time to explain how it happened and how to prevent it in the future. I never needed a plumber before but I will definitely call back in the future for any other plumbing needs. Fast service at a reasonable price. Highly recommend. -
Review 82 (2024-08-08 - Rating: 5)
No more waste coming from the pipes in my basement thanks to Done Right Today!(Ryan, Craig and Martin)I initially made a mistake by calling another company to fix my basement plumbing issue. They tried to take our money, held our paperwork, and attempted to force us into signing a loan document before providing an itemized bill, which we needed to gather payment for the work.Done Right Today saved my family from dealing with this mess. They resolved our plumbing issue efficiently, giving us peace of mind and allowing us to sleep soundly again. I highly recommend contacting them for any plumbing problems you may have. God bless! -
Review 83 (2024-09-10 - Rating: 5)
Ryan and Nick were great. They did our hot water heater quickly and efficiently. Made us feel comfortable through the whole process. -
Review 84 (2024-10-18 - Rating: 5)
Michael worked fast and was very professional. He was also willing to educate his client on problem prevention. I will call Done Right Today 1st for future plumbing needs. -
Review 85 (2024-07-29 - Rating: 5)
Excellent job from start to finish. Ryan explained everything and the completed installation looks great. Ryan and partner cleaned up and removed all trash. Ryan is very knowledgeable and good at what he does. Will definitely use Done Right again. -
Review 86 (2024-09-19 - Rating: 5)
Update: I spoke with Ryan and he was very apologetic about the situation. He informed me that the person I spoke to was new and didn’t understand some of the policies so she did not correctly inform us of our options. He let us know that they should have come out and fixed the problem at no cost to us. Not only did he take responsibility but also gave us a refund on the install that we had to pay someone else to fix.OP:Installed our toilet in 10/2023. Only 8 months after install we started experiencing issues with the toilet (constantly running and leaking at the base). When I called to ask them to fix it they stated it would be an additional charge and wouldn’t take accountability, since we bought the toilet ourselves. Had another company come out and fix it as we weren’t paying them for doing it wrong in the first place. New company told us the handle was installed wrong as well as the wax ring and they never sealed the bottom of the toilet. -
Review 87 (2023-12-07 - Rating: 5)
N ended gas stove range top installed. Came when called - quick response! Anthony was a great technician! Very friendly, very clean and thorough. Glad we found them on Angi! Would highly recommend. -
Review 88 (2024-05-29 - Rating: 5)
This s is the second time I have worked with Done Right Today. Each time I have used their services it has been a positive experience. Today, Frank arrived on time and was ever so polite and professional. Today’s services included trouble shooting, drain cleaning and toilet resealing. He listened to my concerns and offered ways to help. I will not hesitate to contact Done Right Today again. The company is great to work with! -
Review 89 (2024-09-30 - Rating: 5)
Done right today exceeded all expectations of professionalisms, honesty and response time. The service was excellent and done at a very reasonable price. HIGHLY RECOMMENDED! -
Review 90 (2024-10-11 - Rating: 5)
Service technician arrived within 3 hours of calling for an appointment! Quickly diagnosed and resolved the problem at a reasonable price. Will contact them again for any plumbing problems. -
Review 91 (2024-09-24 - Rating: 5)
The technician was personable, professional and knowledgeable. He provided options and recommendations for the repair which was very helpful. I would definitely use them again. -
Review 92 (2024-09-10 - Rating: 5)
Roy Greenway was knowledgeable, experienced and he took the time to listen and explain the work in detail. Done Right Today hired an outstanding employee in Roy Greenway. I will recommend Done Right Today to others and as I understand it, they may be expanding into HVAC. -
Review 93 (2024-10-28 - Rating: 4)
I felt that the technician was friendly, efficient, and straightforward. He clearly described what needed to be done, and in the process showed me how my old pipes had clogged. -
Review 94 (2024-12-31 - Rating: 5)
I just would like to say that Joe was very professional and very helpful, explaining in full detail about allSeeable problems and all potential problems. Excellent work joe !!! -
Review 95 (2024-07-31 - Rating: 5)
These guys were perfect gentlemen and amazing attheir outstanding workmanship. I would give them each an A+. They are definitely keepers. Thank youall for great service.Reta Hellman -
Review 96 (2024-06-06 - Rating: 5)
Ryan did an outstanding job with the plumbing work at our place. His professionalism, respectfulness, and attention to detail were truly commendable. Not only did he complete the job efficiently, but he also ensured that the work area was kept clean and tidy throughout the process. We appreciate his excellent service and would highly recommend him for any plumbing needs. -
Review 97 (2024-08-04 - Rating: 5)
Completely happy with my experience. They did an excellent job, were professional, and courteous. I will definitely use them again. I highly recommend them. -
Review 98 (2024-07-11 - Rating: 5)
Marc was very straightforward and easy to talk to. Prompt, explained everything clearly and friendly. -
Review 99 (2024-08-15 - Rating: 5)
Thank you Mike, Craig, J and crew for your awesome work and expertise! Very patient and polite through the whole process. Definitely recommend Done Right Today! -
Review 100 (2024-08-24 - Rating: 5)
I definitely recommend.. They will go above and beyond to solve the issue/problem you might be experiencing at your home. If one person can get it fixed he will make sure someone else comes with more experience to get the problem solved. Teamwork !!👏 The workers come prepare and they respect your home. -
Review 101 (2024-04-10 - Rating: 5)
Im new to Delaware and I needed my water main pipe replaced. I searched the internet and read the reviews and I decided to go with Done Right Today. I called at 7:30 am and spoke to Ryan very professional and kind. By 8:15 am the same day Mark came and gave me a price explained everything to me he was also very nice and professional. 2 days later they came and fixed my pipe for a reasonable price I am so happy with there work. The men who came to do the work showed up nice an early and they were great. I said that to say if you are looking for the work to be done right and professional and respectful call Them -
Review 102 (2024-10-31 - Rating: 5)
On time, use the shoe bootie covers, and finished the work with little disruption to my day. Love and appreciate the communication leading up to their arrival. Thank you! -
Review 103 (2024-05-15 - Rating: 5)
I had a toilet and sink reinstalled. The tech, Zach R. was on time, professional, courteous and extremely polite. He completed the job in a timely manner. His communication from the start of the job to the end of the job was excellent.My interaction with the ladies in the office was extremely pleasant as well. They too were polite with great communication throughout everything. -
Review 104 (2024-12-19 - Rating: 5)
Joe and Jacob were awesome! They were professional, clean, and efficient. Great work guys, thanks! -
Review 105 (2024-10-25 - Rating: 5)
The service provided was exceptional. The technicians were very honest, polite and professional. Thank you for your service. -
Review 106 (2024-07-30 - Rating: 5)
My service was Done Right Today called at 9:30 am Nick was here within the hour. Within a short time we knew we made the right choice. Experience, service, courtesy. -
Review 107 (2024-06-26 - Rating: 5)
Had a wonderful experience with the technician Joe. He arrived on time, was able to diagnose the issue with our outdoor water hydrant leak, and replace the entire system that same day! Thank you Joe and team for your professionalism and patience. Look forward to future business opportunities! -
Review 108 (2024-10-01 - Rating: 5)
First time using this service. All options for repair or replace were explained in detail. The replacement and repair for a leak I was unaware of were completed and all looks to be perfect. Highly recommend. Thanks Roy -
Review 109 (2023-09-26 - Rating: 5)
Showed up on-time, and did a competent job for a reasonable price. Did not try to gouge me even though I needed it done quickly. -
Review 110 (2024-07-12 - Rating: 5)
Joe was great. He took time to show me all options. Was very polite, I couldnt be happier. Thank you Joe, I will ask for you every time I need work done. -
Review 111 (2024-09-19 - Rating: 5)
Highly professional, prompt, courteous and personal. from the first call to job completion they worked with me and were very concerned with my satisfaction -
Review 112 (2024-05-27 - Rating: 5)
After having the plumber picked by our pipe insurance company perform an unsatisfactory job assessing our clogged sewer drain we contacted Done Right Today. The gentleman sent to assess the issue (Mike) spent over an hour videoing the clogged pipe and going through the options to resolve it. We were very impressed by the thoroughness of his approach and the proposal provided to replace both water supply and sewer drain under the front lawn. The crew of Craig, Mike and Adam arrived the next day, completed a very challenging install inside of the promised timeframe for a cost that was extremely fair. Outstanding work all around, I highly recommend Done Right Today! -
Review 113 (2023-04-19 - Rating: 5)
The technician Angel was very informative and professional. We were not originally going to go with such an expensive system but after reviewing his information, we decided to go with his company. He came out the next day and installed the system. The installation was done professionally.. -
Review 114 (2024-06-04 - Rating: 5)
Anthony is great. He is very thorough in his investigation of the issue and ensures that the problem is completely solved before he leaves. He explains everything in laymen’s terms and makes sure that all options are presented to correct the issue and gives the customer a recommendation that is most beneficial to them without being pushy one way or another.I highly recommend Anthony for any work that you may need. -
Review 115 (2024-08-09 - Rating: 5)
Very professional and attentive to details which were explained as they worked. Great customer service. I highly recommend Done Right Today!! -
Review 116 (2024-01-30 - Rating: 5)
I needed my sewer line unclogged, so I called this company and from the phone rep to the technicians everyone was super professional and friendly. They sent out Jason and Nick to help me with my issue. They introduced themselves and were very friendly and professional.They came and assessed the issue, fixed the problem all within minutes. They filled me in with beneficial information and preventative actions to take. They both were just awesome guys! Good job!! I’m very appreciative. I would definitely use them again, hopefully I won’t have to but I will if need be. Pricing was great by the way! Thank you! -
Review 117 (2024-07-12 - Rating: 5)
Roy from Done Right Today was excellent. He explained everything before proceeding and offered advice on maintaining my equipment. It was a very good service appointment. -
Review 118 (2024-05-07 - Rating: 5)
We were lucky to have Done Right Today come today and fix the leak in our bath. They were friendly, professional, efficient, explaining what needed to be done, and our options, and careful to protect our home. In a little more than an hour, our system was fully functioning again. We will definitely use them again. -
Review 119 (2024-07-15 - Rating: 5)
Ive used 4 or 5 different plumbers/companies in my 22 years in this house. Done Right Today is the only one I will call from now on. Friendly, helpful, timely, fair pricing and NO high pressure sales tactics. -
Review 120 (2024-09-09 - Rating: 5)
The plumber came into the house took a look at the plumbing tasks. Then gave me a price, I accepted. Then the work was done quickly and professionally. -
Review 121 (2024-02-15 - Rating: 5)
After feeling not so valued by my previous longtime plumbing company, I decided to give Done Right Today a try for several plumbing issues. Very pleased with their fast and courteous response, the ability to get scheduled quickly, and a fair and reasonable price. The work was well-explained in advance by the tech, they were all very respectful of our home and we are very pleased with the results. Will definitely be using them in the future. -
Review 122 (2024-07-25 - Rating: 5)
Fantastic!!!!! Steve was unbelievable. The diag and install expedient and he was so friendly. I will keep this supplier on quick dial in case I have any other repairs. -
Review 123 (2024-04-17 - Rating: 5)
Very quick to respond to my needs for an estimate without a dispatch fee. the only company that offered that to me. after the work was completed the owner ...ryan.. contacted me to make sure everything was done to my satisfaction because he wants to ensure that everyone his happy with the work done by his employees. very friendly, polite and professional. -
Review 124 (2023-06-03 - Rating: 5)
Had does saddle value leak and decided just to replace the pipe without reinstalling the valve.Job was done quickly and at a fair price.I appreciate the same day offer of an estimate with followed up same day repair on one visit. -
Review 125 (2024-02-20 - Rating: 5)
Mark, Zach, and the office all did a great job. Had to order a part and it arrived on Monday so we could complete the job on Tuesday. Great discount too! Been using them for two hones and they are very thorough and customer oriented. -
Review 126 (2024-10-28 - Rating: 5)
Would definitely recommend Done Right Today. Very clean and professional. Guys are very good at what they do. -
Review 127 (2024-12-10 - Rating: 5)
Accessed everything very quickly. Provided quick solutions and quotes. Installed and cleaned areas. Appreciate all the help today. -
Review 128 (2024-08-06 - Rating: 5)
Ryan Carmean was the Gold Standard Representation of Done Right Today.Was very knowledgable/Informative, respectful and overall good dude. -
Review 129 (2024-06-19 - Rating: 5)
Showed up within hours of calling and the work was excellent. I thought it was tad on the expensive side for installing 2 faucets and hooking up 2 sinks, but he was here for 2 hours and I was able to use my master bath the same day. Maybe this is what things cost these days. -
Review 130 (2024-09-05 - Rating: 5)
Clogged Kitchen Drain in dual sink with disposal was thoroughly cleared and cleaned. Technician was on-time, knowledgeable, polite and neat. -
Review 131 (2024-10-22 - Rating: 5)
Clean, quick , and efficient. Great job -
Review 132 (2024-12-03 - Rating: 5)
Joe was very friendly, helpful and professional. Will definitely use the company again -
Review 133 (2024-09-05 - Rating: 5)
Incredibly professional. Friendly. Knowledgeable. Got me out of a jam. Anthony, Mike and Mike were great. New lines. Unclogged drain. -
Review 134 (2024-08-08 - Rating: 5)
Fast response time, great customer service and the technician was professional and understood exactly what to do! Definitely will use them again in the future. -
Review 135 (2024-10-28 - Rating: 5)
Quick and straightforward service. We very professionally and honest with prices also easy on your pockets -
Review 136 (2024-11-18 - Rating: 5)
They gave outstanding service and the service man was very knowledgeable and professional. Great job -
Review 137 (2024-07-11 - Rating: 5)
Joe W came in and was polite, professional and knew exactly what to do to help us! We really appreciated his professionalism and quick service! Thanks again! -
Review 138 (2024-01-05 - Rating: 5)
It was my first time using them.They called me back promptly and had a plumber come out next day..He quickly assessed the situation and went out to get the parts within minutes after that.. and also gave me upfront exact pricing so I can make a decision if I would like him to do the work. I agreed on everything ,so he proceeded and was very efficient. He checked the work and also allowed me to check over all work done. He was very friendly and professional..A shout out to the technician Ralph M ..I now have a go-to plumbing company. -
Review 139 (2024-09-10 - Rating: 5)
Great experience, well done. Matt was so professional, resolve the problem in 10 min. Will be calling you again. Thank you. -
Review 140 (2024-08-19 - Rating: 5)
Done Right was up front and honest with everything that they checked in my home. The service guy was very knowledgeable and courteous. -
Review 141 (2024-07-22 - Rating: 5)
Very thorough and professional. Had an issue with the dishwasher after install and came back in less than two hours to fix the issue! Great job! -
Review 142 (2024-01-31 - Rating: 5)
Initial person answering calls always polite and attentive. Quick initial site assessment for my waterline service. Terms explained and my questions answered clearly. Helpful financing terms. Pricing was good. Capacity to perform service day after initial site assessment. Professional crew handled job neatly in 4 hours. Grateful Done Right Today put away a major nightmare situation with ease. Overall reflection is if I had prior familiarity with them, I would have feared and stressed much less. -
Review 143 (2023-09-21 - Rating: 5)
Great professional service. Called the office and she gave me an appointment the next day. The associate, Colin, showed up on time and was very professional. He explained my issues and how he was going to proceeded to fix them. On the second day, he arrived with his partner, Martin. They worked well together and finished with my plumbing issues on the second day. All the work done looks great and all my issues solved. Colin and Martin did a fantastic job. -
Review 144 (2024-07-27 - Rating: 5)
Responded quickly to my problem. They identified and fixed my problem quickly and professionally at a fair price. I will definitely be calling them again. Highly recommend! -
Review 145 (2024-05-11 - Rating: 5)
I was contacted by Done Right after signing up on Angis list. I explained what our plumbing situation was with the sump pump. An appointment was scheduled for the following day. The plumbing technicians were very knowledgeable, honest and sincere (my husband tested them on integrity), and they were very efficient. They replaced the sump pump within minutes after explaining the ins and outs of the purpose of the sump pump and how it operates. Ours was over 17 yrs old.I definitely recommend DONE Right for plumbing services! -
Review 146 (2024-04-05 - Rating: 5)
I called Done Right and was very impressed they had no dispatch fee. I spoke with Patrick who was very nice kind and ready to help. Zach was sent out to my home and he was very knowledgeable. They quoted me a price which i though was fair and reaonable and Zach got right to work. He was very respectful of my work area and did an amazing job with getting the drain issue i had resolved. They are a locally owned and family operated. I probably could have found someone cheaper to do it however id rather give my money to a local company with good employees who care about their customer then this is for you. Did amazing work highly recomended -
Review 147 (2024-02-20 - Rating: 5)
I called with an emergency yesterday frantic and in tears. I spoke with a gentleman who did his best to put me at ease, scheduled me for and appt today 10-2 or first available. The serviceman, Ralph rang my doorbell shortly after 8, came into my home, respected my space. Gave full detailed explanation of what needed to be done, and what would need to be done in the future. Gave me a price for both, offered financing within my budget. Completed the work, cleaned up, got a couple signatures and was done before noon. Very pleased with the service on all ends. Thank you!!! -
Review 148 (2024-06-02 - Rating: 5)
The first fellow out, Mike had to deliver the bad news of needing a new sewer line . He was patient informative and answered all my questions in a helpful compassionate way .The next folks Craig and Mike were terrific as well. They explained what they ran into, what were doing and what what future issues with the city might be . Also super mindful and helpful with landscaping ! Taking extra time to help me out .thank you - mandie. -
Review 149 (2024-10-24 - Rating: 5)
Was given multiple options on repairs so we could make a decision on what best fit our needsExcellent service -
Review 150 (2024-07-08 - Rating: 5)
Got the job done and answered all my questions. I couldn’t recommend more than the service I received. Joe Winchester was terrific and did more than the job called for just fixed whatever was needed related to the job. -
Review 151 (2023-12-01 - Rating: 5)
Great experience. Marty is AWESOME! He was very knowledgeable, very personable and answered all of my questions. He did a wonderful job and I am very, very pleased. And all of it with a reasonable price. Im also very pleased that he came out and gave me an estimate. Checked everything out and didnt charge me to walk in my front door like most places do. You cant find a better company out there for your plumbing issues. -
Review 152 (2024-03-21 - Rating: 5)
Issues were plainly identified with solutions. Zach was courteous and professional but in all honesty, everyone Ive spoke with from this company has been very nice and willing to help. And I received the best price as well. -
Review 153 (2024-06-10 - Rating: 5)
Mark did aExcellent job installing a new faucet and replacing the pipes . He even came back a few days later to switch out the faucet for a different finish . We are 100% pleased with this business andThe workmanship! -
Review 154 (2024-03-05 - Rating: 5)
Steve and Martin were able to get us back up and running in lightening time! They did an amazing and above proficient job on our kitchen sink repair!!! We cannot highly recommend them enough for all your plumbing needs. If you want it done and Done Right Today, then I suggest you make your appointment with Done Right Today and you won’t be sorry!!!!! Thanks again guys. We will definitely be calling again for all of our plumbing needs in the future. -
Review 155 (2024-01-24 - Rating: 5)
Prompt service. Knowledgeable and patient technician. Anthony didnt stop until the job was completely finished- he had to trouble shoot a few times to get things working. The owner has won my loyal business. He listened and was more than fair with pricing. I highly recommend this company!! -
Review 156 (2024-12-24 - Rating: 5)
The technician was on time, communicated clearly and successfully installed my water filtration and softening system. -
Review 157 (2024-08-05 - Rating: 5)
Done right today is the BEST plumbing company- always fair prices, quick service, and they even answered a question for me over the phone without charging me today. Highly recommend to anyone in need of a plumber 😊 -
Review 158 (2024-06-17 - Rating: 5)
Plumber was prompt and polite. They honored their estimate and fixed the clogged drain. I had already tried a plunger, auger and removing the garbage disposal. Nothing worked. Done Right Today fixed the problem in 30 minutes. I am very satisfied with this company -
Review 159 (2024-03-07 - Rating: 5)
Our technician Marty was extremely courteous and friendly, as he replaced a faucet in our kitchen. He ran into a slight issue, in which the bolt on the old faucet was extremely tight and a little difficult to remove initially, but Marty knew exactly what to do and resolved the issue. Once the work was completed, Marty cleaned everything, placed all of our items back under the sink, leaving us with no cleanup duty at all!!! He also provided us with his contact card in the instance we were to run into any more issues, we could call and request him.I recommend Done Right Today for any plumbing issues. I will be sure to contact Done Right Today in the future with any my personal plumbing needs/issues. -
Review 160 (2024-05-21 - Rating: 5)
This is our 2nd time booking with Done Right Today. They are pleasant, consistent, professional and fair in pricing. Zach was a pleasure to have in our home. He was efficient and knowledgeable with his craft! Thank you Done Right!! -
Review 161 (2024-06-06 - Rating: 5)
I have used Done Right Today Plumbing 3 times now and have had nothing but wonderful experiences with them! The technicians are always friendly, courteous, respectful, and on time. I highly recommend them! -
Review 162 (2023-12-29 - Rating: 5)
Very prompt response to my online inquiry, and offered to come out same day. I made an appointment for the next morning and was very surprised to learn the team could replace immediately. They knocked it out in 1 hour! Very professional, knowledgeable & helpful to explain the advantages to my new water heater. I like that they are family owned & operated and would prefer to support local businesses in our area. Thanks again John & Marc Anthony! -
Review 163 (2024-08-22 - Rating: 5)
Fast, efficient, professional service at a good value price by Joe.Also, Marks initial call was great/friendly. -
Review 164 (2024-03-08 - Rating: 5)
Steve was extremely professional. He worked quickly, and the job was executed excellently. Ill certainly reach out again whenever I have another issue to be resolved. Also, when I asked if I could play music, he responded with a must. Hes a cool guy! -
Review 165 (2024-01-11 - Rating: 5)
I was very satisfied with the work that Done Right Today did. I was able to get an appointment the same day and have the problem fixed. Steve and his partner were professional and courteous. They did a great job installing my sump pump and tankless water system. -
Review 166 (2024-10-02 - Rating: 5)
Anthony Miller was sent out to my home a few times and has been knowledgeable, on time, works great and hard to fix my problem. He has fixed an issues I had that wasnt on his work order, fixed the problem and never charged me.I could go on and on. I would not use anybody else for my plumbing needs. -
Review 167 (2024-05-01 - Rating: 5)
I had a water main line break and water was leaking behind the drywall in my basement. Brandon and Mike, my plumbers, were absolutely fantastic. They explained everything clearly, showed me various upgrades that I could do with my plumbing in the future, and proceeded to do a great job repairing the leak. I would highly recommend this team of guys. Hopefully I wont have any additional issues, but Done Right will be my plumbing choice because of the customer service that I received. Thanks for your hard work and efforts! -
Review 168 (2024-05-07 - Rating: 5)
Brandon was professional, courteous, and honest. Not only did he do an EXCELLENT job, he also showed excellent character. I paid in cash. Unbeknownst to be, I gave him too much money (not just a few dollars). He immediately returned the money once he realized my mistake! 👍🏽👍🏽👍🏽 -
Review 169 (2023-11-02 - Rating: 5)
The guys were respectful clean and courteous. Very understanding and patient with me and my 3 year old daughter running around. -
Review 170 (2024-05-29 - Rating: 5)
I was really pleased with the service provided by your company, Joe Winchester was polite and answered all my questions, he repaired the leaking pipe under my kitchen sink and provided me with options for future repairs, when needed. I appreciate the call an hour ahead of arrival ! Great service, thank you -
Review 171 (2024-01-17 - Rating: 5)
Stellar ! That describes the experience that I had with this company. From the first person I spoke to for an appointment, to the plumbers that did the work in my home, everyone was not just professional but also personable. Special shout out to Anthony who was very knowledgeable about my situation. I was able to research everything that he said, and it was spot on ! While it wasnt great news, it was delivered with compassion and concern. I really appreciated that.So when it is time to continue the work on my home, I will without a doubt return to Done Right Today. -
Review 172 (2024-03-12 - Rating: 5)
Had an extremely positive first experience with Done Right Today. Had the shutoff valve at my meter replaced. Mark was an outstanding technician- super helpful, detailed & answered all my questions. Definitely will be a repeat customer -
Review 173 (2024-06-19 - Rating: 5)
Our plumber, Ryan C., was amazing! He was professional, quick, and efficient. Would definitely recommend Done Right to anyone in need of a plumber. -
Review 174 (2024-02-14 - Rating: 5)
Done Right Today absolutely did right! It started when Heather answered the phone and accommodated my schedule. Then I got a nice call telling me when the technician would arrive. Then Zack walked me through I gh all of my options, explained what he was doing, and ensured I was a satisfied customer. Fair pricing too. I am saving their contact information for future needs. Highest recommendation. -
Review 175 (2024-09-16 - Rating: 5)
Roy was GREAT. Very informative. Great personality. Fast and clean work -
Review 176 (2024-11-04 - Rating: 5)
Awesome service! I thought the charge for replacing a toilet handle was rather expensive. Other than that the Technician was extremely friendlyLoved the overall service. Will use again in the future. -
Review 177 (2024-02-19 - Rating: 5)
I woke up to a puddle in my dishwasher and under my sink! I called and they were able to set me up with a same day appointment and fix my issue. The techs who came out were super knowledgeable, polite & professional! Would definitely recommend! -
Review 178 (2024-02-09 - Rating: 5)
Marc Anthony was our technician. Very personable, friendly, punctual and extremely knowledgeable. Outstanding, superb, and pleasantly over the top service given. I’m over the top satisfied with the work that was done. 5 stars is not enough to display my satisfaction. -
Review 179 (2024-02-25 - Rating: 5)
Excellent service. I never leave reviews but was very happy with the team. Came out same day, fixed my leak very quickly, left the place clean, and took the time to explain to us things to watch for. Did not try the upsell. Kindness is so undervalued and they have it.Specifically, thank you to Marty. You are appreciated! -
Review 180 (2024-09-11 - Rating: 5)
Roy was great! Great service, attention to detail and timely. We would call again. -
Review 181 (2024-06-10 - Rating: 5)
Jason was very helpful and professional. I appreciate his knowledge and workmanship. I am so happy that he was able to come out quickly. -
Review 182 (2024-07-08 - Rating: 5)
Fantastic service. Diagnosed my issue quickly and fixed it the same day. Water heater was old and needed repair. Technician replaced my water heater fully and efficiently. Did I say same day!!They also replaced my garbage disposal same day.Both services they were priced competitively relative to other quotes I received for each service. -
Review 183 (2024-01-18 - Rating: 5)
What a pleasure it was to deal with Steve and Michael today. They came out yesterday within an hour of my phone call checked out my water heater, which is why I called, gave me an estimate, and it is already replaced.... plus I mentioned my kitchen faucet was leaking and they replaced that as well. Such great service, politeness, and their price was fantastic as well. I can assure you I will be calling them for all my future plumbing needs! Thank you again -
Review 184 (2023-12-13 - Rating: 5)
Done Right Today did it right from the time we called (and spoke with someone and not a recording). The response was within 24 hours and the office kept us informed. The technician, Anthony, was courteous, professional and knowledgeable. The job was completed in a timely manner and well done. We will definitely use Done Right Today again if needed. -
Review 185 (2024-10-11 - Rating: 5)
Had leaky toilet water inlet valve replaced. The techs came on time, fixed valve in half hour, cost was very reasonable. -
Review 186 (2024-01-17 - Rating: 5)
Done Right Today is the. absolute BEST: Zach and the other tech were EXCELLENT! Done Right Today are professional, courtesy, and knowledgeable. They inform you of the situation and walk you through the process of what needs to be done. They are honest, friendly, and with all of this they are very reasonably priced. Will recommend to everyone who needs plumbing services and plumbing services done right. I wish all companies had the integrity of Done Right Today. It is no wonder they are rated 5 stars. They are truly a 5 star company. I will hire them for all my plumbing services. -
Review 187 (2023-09-22 - Rating: 5)
Jason was awesome! He was on time, friendly, and communicative. He kept us informed during the whole process and answered any and all questions we had. Towards the end of the project, he double checked to make sure that everything was fixed and working properly. The first time he checked it it wasn’t working how it was expected, instead of leaving it like he could’ve, he went the extra step to go back and make sure our expectations were met (he even cleaned up before he left!). We’re very happy that Jason was the technician we received and will definitely contact Done Right Today for any future projects or fixes. -
Review 188 (2024-11-19 - Rating: 5)
Water heater installed very happy with price guarantee and work done in timely manner -
Review 189 (2024-09-10 - Rating: 5)
Response promptly, great service and very professional. I will definitely call them again for their service. -
Review 190 (2024-04-24 - Rating: 5)
We had Steve come over on short notice to fix a gas line and plumbing valves. He quickly remedied a potential hazard with gas line, and several other plumbing issues that other contractors and plumbers were not able to fix. I dont give away 5-star reviews. Done Right Today and Steve were exceptional. -
Review 191 (2024-10-17 - Rating: 5)
Had a wonderful experience with the crew! Very professional and clean work. You got me! -
Review 192 (2023-12-12 - Rating: 5)
Today I received plumbing services from Done Right Plumbing and Drain, and Im extremely pleased with the experience. Their same-day service was a lifesaver, and they efficiently resolved the issue. The plumber was not only friendly but also took the time to explain everything thoroughly. Overall, a highly satisfying service. -
Review 193 (2023-09-01 - Rating: 5)
Marybeth in customer service did a great job. Very quick to get back to me and did a great job scheduling as we were heading into a holiday weekend with a clogged kitchen sink. She also kept us informed when tech was 30 minutes out. The tech, Frank, arrived as indicated and the first thing he did was put booties on before coming into house. He was very professional and knowledgeable and got our very stubborn sink to work. Impressed with the complete service and would definitely use again. Company fortunate to have two employees like this! -
Review 194 (2024-09-23 - Rating: 5)
The service was amazing the service tech came early & went above and beyond my expectations Thank you! -
Review 195 (2024-11-25 - Rating: 5)
Very friendly, helpful company! Would definitely use again! -
Review 196 (2023-11-03 - Rating: 5)
We have used Done Right Today several times and have always been 100% satisfied with their staff, service, and price. Ralph was respectful and knowledgeable and even provided suggestions to bring our older house up to code. We will continue to use their service! -
Review 197 (2024-05-17 - Rating: 5)
Quincere was fantastic and very easy to work with, so grateful he was able to come out and take care of the leak I had. Very happy with done right today. -
Review 198 (2023-09-13 - Rating: 5)
When I called Done Right they answered right away and set up a visit as soon as I asked for it. Colin was on time and was so willing to explain everything to me. He answered all of my questions and I had many! He performed a lot of work and was very careful to double check everything. Of course everything is very expensive these days and I wish that it would have cost less. I am a very satisfied customer. This is a great company that truly believes in customer service! -
Review 199 (2024-01-13 - Rating: 5)
Our technician was great! He explained everything, answered all our questions and worked without stopping until the job was done. He went above and beyond in cleaning out the old sump, and left everything clean and orderly. We’re glad we found Done Right & definitely recommend them.