East Atlantic Plumbing LLC
Located in Wilmington, North Carolina
Address: 1027 S 3rd St, Wilmington, NC 28401, United States
Phone: +1 910-616-3238
Rating: 4.8
Services
- On-site services
- Online estimates
- Credit cards
Categories
- Plumber
- Business to business service
- Drainage service
- Pump supplier
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-16 - Rating: 5)
Came out to my house on an early Saturday morning after my hot water tank decided to almost catch fire and burn my house down! I knew I needed a new tank and they arrived at 8:30AM, an hour after I called them. They showed up and worked for almost 4 hours to get my old tank out, which was 2/3 full of sediment and would not drain. Once they got it out of the small, enclosed location they installed the new tank within 45 minutes. The lead tech told me that was in the top 3 most difficult tanks to remove hes ever done and was the most sediment filled hes ever seen! But God Bless them, they worked until the job was done, cleaned up after themselves, and were super friendly and polite as well! They answered every question I had, were professional the entire time, and finished the job within the quoted price. I couldnt be happier with the techs, AC and Dave, and with East Atlantic Plumbing overall. Very polite and professional, quick to respond, and good price on the service, even with it being an emergency service. I will absolutely use them again for all my plumbing needs! -
Review 2 (2024-12-30 - Rating: 5)
We had an after hours emergency call. Jason arrived and needless to say he was awesome! He was extremely knowledgeable and knew how to fix our hot water heater instantly. He was very friendly, and prompt. He definitely takes pride in his work. We will continue to use East Altanic Plumbing because of him! -
Review 3 (2025-01-06 - Rating: 5)
I hired East Atlantic Plumbing to replace the 17 year old tub valves and trim kits for both bathtubs in my home. Matt and Jason did great work and I appreciate they answered all my questions about the job. Im very happy with the performance so far and the updated look. Thank you! -
Review 4 (2024-10-09 - Rating: 5)
They showed up on time & had my repair done within 20 minutes. Brandon was a pleasure to work with & done excellent job. The office staff was a pleasure to talk with as well & very pleasant & made sure I was taken care. I will definitely use them again when needed & tell my friends about them. -
Review 5 (2024-10-19 - Rating: 5)
I called late in the afternoon and was able to get an appointment for the next morning. Jesse and Robbie showed up on time, introduced themselves, and confirmed the problem within minutes of arriving. They gave me an estimate before starting any work. The whole job took about 90 minutes. Its not cheap, but they did a professional job and carried off all the old parts. Along the way, they were pleasant and courteous, and they patiently answered all my questions and left me with an itemized receipt--plus a faucet that doesnt drip and a supply valve that doesnt leak. These guys did excellent work. Thank you! -
Review 6 (2024-12-17 - Rating: 5)
Fran and his team were amazing! They worked diligently to get our store back up and running! I highly recommend their attention to detail and superb customer service! Thank you again l! -
Review 7 (2024-10-21 - Rating: 5)
SAVED THE DAY!I own an event venue on on a Saturday night one of my toilets clogged up and I couldnt get it working so I called EAP needing help since I had an event the next morning. I was surprised to talk to a person at 11:30 at night and she scheduled a plumber at 9am Sunday morning to fix the issue.The tech was profession and discrete (the guests started setting up at 9am).Very impressed, reasonable prices and a quick turn around.Thanks for saving the day.Oh, the owner is a super great guy that gives back to our community...highly recommend! -
Review 8 (2024-11-12 - Rating: 5)
Wonderful experience from beginning to end. Edward and his team fixed up and got our powder room bathroom up and running in no time.Extremely easy to work with, reliable, great pricing, and a seamless job start to finish. -
Review 9 (2024-12-28 - Rating: 5)
Fran and team, thank you for fixing our leak so promptly (especially during the holidays). You have a great group of people and we appreciate your hard work. -
Review 10 (2024-10-15 - Rating: 5)
We had a water line come loose under our sink. On Saturday night. I turned the line off to the sink, called these folks, specifying not an emergency. Got a call back Monday morning, could have had help that afternoon, but scheduled Tuesday morning. AC called when he was on the way, the work was done professionally, and despite my water line being an odd size, done quickly. And the least expensive service call I have had since moving into this glitchy condo 8 months ago. East Atlantic will be my go to plumber from now on. -
Review 11 (2024-08-14 - Rating: 5)
When I had an issue, Jason and Allen came out and took the time to explain what the issue was and worked until they got the job done. Definitely recommend East Atlantic Plumbing to anyone that needs the service, they were top notch. -
Review 12 (2024-04-18 - Rating: 5)
My old toilet was on its last leg - the screws inside were rusted and the seal around the screws were long gone. I went to clean it on a Tuesday and jiggled the tank a little too much, causing the entire tank to empty out within like 5 minutes. I called East Atlantic Plumbing on Thursday morning and was able to get someone out the same day. The office staff that helped coordinate the replacement were great and super patient when I asked a million different questions.Cody was the technician that came by and he was amazing! Extremely knowledgeable, transparent about pricing, and provided a ton of information on the type of toilet I got, how it drains, etc.I’ve dealt with a couple of plumbers in the area and East Atlantic and Cody have by far been the best to work with! -
Review 13 (2024-06-25 - Rating: 5)
These were the only plumbers I could get to come out on short notice. They quickly fixed the broken pipe and the price was very fair. Professional and personable, these guys worked hard in the outside summer heatwave. Greatly appreciated this service and will call next time I need a plumber. -
Review 14 (2024-03-27 - Rating: 5)
Cant say enough kind words about these guys. I had an issue with a leak that turned from a drip to a geyser and the shutoff valve would not turn. I called them in a panic and they walked me through shutting the water off to stop the flooding. 20 minutes later, Brandice showed up, replaced the old valves with new ones and resolved the issue lightning fast. Due to the emergency nature of the call and the expedited service, I was expecting a high bill. Nope. Incredibly fair price, especially considering the quick turnaround. Great experience and highly recommended. -
Review 15 (2024-04-11 - Rating: 5)
I would recommend East Atlantic Plumbing to anyone who needs an honest and reliable plumber. We had a plumbing issue and tried to get our normal plumber to come over for several weeks which never happened. I called on a Monday and Michelle answered the phone and told me that someone would come out that day to look at our our issue and their kitchen sink. Cody showed up close to 5 PM and told us exactly what was going on so we discussed How to fix the problem. He said that either we could source the items or that he would do so for us. We allowed him to source the products and told him what finishes we were looking for and The finishes that we preferred. It was all done within a reasonable timeframe and I had the best experience dealing with Michelle and Cody and the owner of the company. Customer service goes a long way, and this company goes above and beyond and that category. If you ever need a plumber, a highly suggest you give them a call.. -
Review 16 (2024-03-02 - Rating: 5)
East Atlantic Plumbing was a great company to work with from start to finish! It was a pleasure working with everyone to include Michelle who handled all of the coordination. We discussed my needs and expectations with the project in detail. As a first time Small Business Owner, I appreciated their patience and flexibility. Their staff are all professional and great to work with. I can only highly recommend them for anyone who is in need of a professional plumber. -
Review 17 (2024-06-29 - Rating: 4)
The plumber was very professional, and had great customer service.. However the pricing was very high from the company. Had a trip charge which was expected but total bill was $675.00. Job took 45 min with no major parts needed. -
Review 18 (2024-02-11 - Rating: 5)
My husband had to call an emergency plumber after hours the other night. We had a hot water heater leaking at one of our rental properties. Luckily we called East Atlantic Plumbing. Michele answered the phone and was extremely helpful. She patched the owner into the call and they dispatched Jason out to our property. Jason arrived quickly and solved the issue immediately. We were very pleased with their work, and would highly recommend them to anyone! -
Review 19 (2024-10-02 - Rating: 5)
They were able to come early which worked great for us. They were hard workers and we are happy with the work. We were impressed with how quickly the original request was answered, quoted scheduled and completed.They took time to explain everything we needed to know. They were courteous and happy workers. Would recommend them and your company without hesitation. 😊 -
Review 20 (2024-04-11 - Rating: 5)
Had a plumbing emergency at 5:30 on Friday evening. Started searching for a plumber. Contacted East Atlantic Plumbing. A technician was at my house within the hour. Did a temporary repair and returned on Tuesday so complete the jobCould not have been happier with their attitude and service. First rate staff. Highly recommend them. Thank you Michelle and everyone at East Atlantic Plumbing. -
Review 21 (2023-12-13 - Rating: 5)
First Class Company! Cody and Cory W arrived professionally dressed, a friendly greeting and gave me an upfront quote. They unplugged my sink drain which was much more involved than I imagined. They were very concerned about not damaging floors and cleaned my kitchen are as if they were never there. Friendly, professional service and East Atlantic Plumbing is now my first choice. -
Review 22 (2024-01-29 - Rating: 5)
I recently used East Atlantic Plumbing and was thoroughly impressed with their service. Plumbers Jess and Brandice were fantastic. They were professional, efficient, and resolved my plumbing issues with ease. They explained the issue and the steps they took to fix it. Highly recommend this team for anyone in need of quality plumbing services! -
Review 23 (2024-01-21 - Rating: 5)
I recently had an emergency plumbing issue at my home, and I cant express enough gratitude for the prompt and efficient service provided by East Atlantic Plumbing. From the moment I called, their team demonstrated professionalism and a commitment to resolving my problem swiftly.The plumber arrived within a remarkably short timeframe, which was crucial considering the urgency of the situation. Not only did they quickly identify the issue, but they also went above and beyond to fix it promptly. Their expertise and attention to detail were evident throughout the repair process.I was particularly impressed with the plumbers courtesy and willingness to explain the issue and the steps taken to address it. Its clear that East Atlantic Plumbing values customer satisfaction and strives to provide top-notch service.Overall, I highly recommend East Atlantic Plumbing for their exceptional emergency plumbing services. Thank you for turning a stressful situation into a positive experience. I wont hesitate to call upon them for any future plumbing needs. -
Review 24 (2024-03-17 - Rating: 5)
We had an URGENT plumbing issue late on a Saturday night and Jason from East Atlantic Plumbing saved us!!! We reached out via their messaging service and Jason arrived within the hour. Jason did an excellent job diagnosing and repairing our issue and cleaning up after!! We will use East Atlantic Plumbing for all of our plumbing needs in the future. -
Review 25 (2024-12-10 - Rating: 5)
Super company had a water heater failure and Fran and crew got it done the next day for me, would highly recommend for any plumbing needs ! -
Review 26 (2024-03-14 - Rating: 5)
East Atlantic Plumbing is a company I would highly recommend if you want experienced, friendly, knowledgeable plumbers who arrive in a timely manner to assist you with your plumbing needs. Mine happened to be a garbage disposal and hot water heaters. Whatever yours may be, East Atlantic can handle it! -
Review 27 (2024-01-16 - Rating: 5)
This plumbing company save me by fixing the problems made by a cheap contractor that built my house by installing a sewer grinder pump & now 10 years later they saved my by replacing it pump & float switch & made sure everything else was in working order. They were very professional, thorough, experienced, & did not rush the job. I highly recommend them for any home plumbing issues you may have. -
Review 28 (2024-04-25 - Rating: 5)
Thank you East Atlantic. Dillon was awesome, my mom spoke highly of him, in her words he is a well manner and hard working young man. I thank you personally Dillon, I had to work that day and your kindness is much appreciated. Thanks to the whole staff. -
Review 29 (2023-10-03 - Rating: 5)
Excellent, professional and friendly service! We came home on a Sunday evening from a weekend trip and discovered a leak from our hot water heater. Which, by the way, is in our attic. Monday, I called around for plumbers. This company had a real person answer the phone and scheduled an appointment the same afternoon. The plumbers were great, they stayed late and finished the job...Amazing!! No more cold showers, LOL. I would highly recommend East Atlantic Plumbing! -
Review 30 (2023-11-29 - Rating: 5)
The best plumbing company in town. I had a plumbing problem and I called Fran the owner, with in the hour he had his guys there. This company is the most professional and reasonable company in town. Fran and his team made sure I was taken care of and happy. I will never use another plumbing company. East Atlantic plumbing voted number one in this town. -
Review 31 (2023-10-23 - Rating: 5)
I am very pleased with the job done at my house. Jesse was very neat and courteous and kept me aware of what was going on and made sure I knew how to take care of my new water softener in years to come. I would definitely recommend them to anyone who needs plumbers who take pride in their work! -
Review 32 (2024-08-05 - Rating: 5)
They were very knowledgeable and kind. He answered all my questions and kept me informed about the entire process. I felt like he really wanted to do the project right and not cheap and quick. I would do business with him again. 2024 update: since they were so helpful the first time, I used them again and still not disappointed. Very helpful. Thank you one more time! -
Review 33 (2023-05-13 - Rating: 5)
Molly and her team were absolutely awesome. They came out the same day I called, at the time they promised. Returned on a Friday afternoon to replace the water heater (working late to make sure we were set for the weekend). So thankful for this team and their willingness to go above and beyond to take care of my family! -
Review 34 (2024-02-29 - Rating: 5)
This is a 5 star company. They went above and beyond to resolve my issue. They explained everything step by step so I knew exactly what was going on. They are the team to call when you have plumbing needs. Very prompt and professional from the office ladies to the techs. Class A company who really cares for their customers. -
Review 35 (2023-03-02 - Rating: 5)
We needed a recirculating pump installed to improve the promptness of warm/hot water being available in bathrooms on the side of our house that is opposite the water heater. Though the existing water heater was working properly, it was 13 years old and out of warranty, so we had that replaced at the same time. We purchased the pump and heater in advance of the work. The plumbers were prompt in their arrival to do the estimate and again on the day of the installation. Due to a problem with the pump I purchased, the installers had to pull another out of their warehouse/shop. The work was quickly and professionally done. The plumbers were very knowledgeable and efficient in their work! Definitely will call East Atlantic for any future plumbing needs! -
Review 36 (2024-03-15 - Rating: 5)
Quite possibly the best plumbing experience I’ve had. Very thorough and extremely professional. Victor, Cody and the amazing Michelle made it a 5 star experience 100%! Highly recommend! 💪🏻💯 -
Review 37 (2024-02-02 - Rating: 5)
Fran and team are rockstars! Had my kitchen sink flowing in just a few minutes. I had tried all the DYI stuff to repair. These guys are professionals. Next time I will give them a call first. I really appreciate it guys. -
Review 38 (2023-04-03 - Rating: 5)
Everyone at East Atlantic Plumbing is so friendly, responsive & educational! My hot water heater was leaking very badly! Little did I know that I needed a new one! But the techs made me feel at ease with them having my size water heater in stock & replaced it all in one day! Thank you to the office as well for squeezing me in the busy schedule they had already that day! -
Review 39 (2017-09-08 - Rating: 5)
Fast and friendly service. Excellent workmanship. This company really looks out for its customers. Would definitely recommend their services to anyone. Just look at the before and after pictures. -
Review 40 (2024-02-29 - Rating: 5)
Thank you guys for taking the time to come out in the middle of the night for a leak. The staff was really nice and helpful. The plumbers came in no time and fixed the leak. I would 100% recommend to anyone! -
Review 41 (2021-12-15 - Rating: 5)
My Business experienced a blockage we could not manage to break free. I contacted East Atlantic Plumbing and they came to the rescue immediately. From start to finish they were Amazing, courteous, knowledgeable, and clean!! After they Fixed the situation... it was a stinky, hot, mess!! The staff sanitized, moped, and made sure we were happy. I cant say enough about my experience. Exceeded my expectations and HIGHLY RECOMMEND! 5 Star Service ***** -
Review 42 (2023-11-21 - Rating: 5)
I would like to give a very POSITIVE comment to the professionalism and urgency that was given to me by the professionals at East Atlantic Plumbing Inc. ... I am a property manager and last week One of my Clients suffered a loss at there Resturant. Their Hot water heater started leaking one late afternoon.. this was a sign that the 21 year old water heater was showing totals failure . My main plumber was out due to a loss in the Family and he recommended FRAN at East Coast Plumbing Co. and I am so glad he did.Fran had a teammate there within hours and he worked on getting the logistics developed for installing a whole new system Tankless Hot Water system . Fran and Company ..They had our Resturant up and running with in 24 hours. Thank you all so much for getting us through this stressful event .. East Atlantic Pluming a true 5 Star ⭐️ Team .. Rick Campagna -
Review 43 (2023-07-21 - Rating: 5)
Jake came to our house to find a leak we had. Though we had other plumbers come, they told us the toilet was leaking and they offered to put in a new one for 1000. Long story short we did that work ourselves and saved $800, but we still had a leak.You guys sent Jake over and he found a broken pipe under the house with in less than 10 minutes of his arrival. He was friendly, honest and hard working. In spite of it being late Friday in one of the hottest weeks ever, he did everything and more! I highly recommend this service and Jake! -
Review 44 (2022-03-25 - Rating: 5)
First I spoke with Candis who reviewed pictures of my leaking water heater. After checking with 3 other plumbing outfits East Atlantic Plumbing gave me the best price. I received an appointment the same day. The technicians arrived early for the appointment another mark in the plus category. They switched out the water heater and installed a n expansion tank so the unit was brought up to code. After filling the tank they waited another fifteen minutes to make sure there were no leaks and that I was getting hot water. I am completely satisfied with their work and would definitely use them for any future plumbing work. Thanks again. -
Review 45 (2023-09-18 - Rating: 5)
I can not say enough about how Great East Atlantic Plumming company is! They are so knowledgeable and professional! They updated my plumbing system and fixed a leak in my kitchen. I will recommend them to all my family and friends. They are who my family will call for all of our Plumming needs! Thanks Fran for all of your help! -
Review 46 (2024-01-11 - Rating: 5)
Cory and Cody were professional, knowledgeable and courteous. They completed their work thoroughly and efficiently. Would recommend this local business over the big chains any day. -
Review 47 (2023-12-15 - Rating: 5)
OMGoodness. Fran, Candis and his company are amazing people and so friendly and truly there when something unexpected happens. I will be forever grateful. ThankYou so Much for everything and not letting me panic. -
Review 48 (2022-12-05 - Rating: 5)
First, shame on me for just typing this review East Atlantic Plumbing were out in September, 2022.I absolutely recommend this company. I had a serious plumbing leak. They came right out for emergency service, had to come back two more times. They did everything under the sun and then some. Every single person including the receptionist and owner were beyond kind to myself and husband. I will never call anyone else for plumbing of any kind.They were always Professional, Helpful, Kind when I consistently asked them questions and always On Time.Sincerely,Suzanne CaldwellWilmington -
Review 49 (2021-02-24 - Rating: 5)
Our home had the original 64 year old cast iron sewer pipes. Wed had multiple issues in the past few years since wed bought the house, and other companies did not give us the full story of how bad the pipes were. When we started having issues again, I called East Atlantic We were smelling sewer gas and they found a pipe cap had come off under the house. We knew it was due to a possible clog and as soon as the cap was put on, everything started backing up. First thing the next morning the techs were back to clear our line, we were shown the camera images of how bad our lines were and we knew they all needed to be replaced. We immediately began the process of replacing all of our cast iron pipes under the house. They were straight forward in pricing and kept me informed about what we needed to do. Pricing was right in line with what Id thought it would be ( it was a big job). Within a few days, due to weather; our job was started. We were amazed at how quickly our job was completed and we were only without water for a short time. We are very thankful to have found East Atlantic when we did. The employees are great and customer service is top notch! We look forward to working with them again in the future to replace the remaining sewer line in our yard. -
Review 50 (2023-05-02 - Rating: 5)
We had a plumbing emergency, we cut a water line! We were able to turn off the main water and they made it to us within an hour!! They explained everything they would do (they had to cut a section of cabinet) and checked with us before they started. They finished everything up in a timely manner and even fixed the original issue we were trying to fix ourselves when we cut the line! Very professional company! -
Review 51 (2024-01-30 - Rating: 5)
It is rare to see this kind of work ethic. These guys came in here and worked so hard, great attitude, timely manner. Highly recommend!! Jesse and Brandice go beyond for sure! -
Review 52 (2024-03-18 - Rating: 5)
I would like to commend this company for its exceptional service.Starting with the phone call and the technician Brandice both were professional and I would recommend them. Thank you both, job well done! -
Review 53 (2023-12-19 - Rating: 5)
Codey and Cory were fantastic and very good at what they did. I would recommend them to everyone. -
Review 54 (2021-11-20 - Rating: 5)
Kudos to this company! Wonderful customer service, on time and very knowledgeable. The two young men Ricky and Jesse were very professional. We have used this company two times and they never disappoint! Fair prices and we will continue to call on East Atlantic for all our plumbing needs. -
Review 55 (2023-02-09 - Rating: 5)
We needed Emergency Plumbing for a leak we couldnt find. The Fellas came out Saturday night about 10, worked hard, found the problem and coordinated with the city to fix the problem by the road. Great communication, quick response, hard working! Highly Recommend! -
Review 56 (2022-03-31 - Rating: 5)
After attempting to get 2 different local plumbing companies to help, I called East Atlantic Plumbing and they came to the rescue. Identified the issue in about 30 seconds and had it fixed in about 30 mins (pump to my on-site well stopped working a few years ago). They were kind enough to show me the issue and talk through troubleshooting I can do on my own next time. Very professional and good group to work with. -
Review 57 (2022-04-21 - Rating: 5)
I Was actually impressed how fast they got someone out to me. When I called, it was pretty straight forward, and boom someone was there. Two guys came, I don’t remember their names (sorry) but they were nice and very informative. I was honestly grateful that they could even come that late. All around great experience with for me! I wished I knew about them when I had my salon! I feel they would have been so much better. -
Review 58 (2022-02-09 - Rating: 5)
My expansion tank on my water heater sprung a leak, spraying water everywhere in the garage. I called East Atlantic Plumbing and they walked me through the steps to slow the leak by turning off the water to the heater and the house, cutting off the power to the heater and draining the hot water from the faucets. It was 7PM and they came right out to swap the expansion tank, which took about 5 minutes. They were extremely friendly, quick and professional. Saved their contact on my phone as Best Plumbers in Town I definitely will be using them again in the future. -
Review 59 (2022-04-14 - Rating: 5)
East Atlantic was very professional and did an awesome job. Our family was in need of a hot water heater because ours stopped working. They also took a look at our kitchen faucet and repaired it while they were there. Thank you guys so much for the awesome work! Best plumbers in town hands down! -
Review 60 (2022-12-07 - Rating: 5)
Two gentlemen came to check on the repair of electric water heater. It was not making enough hot water. I told them it was most likely one of the electric elements burned out, which had happened several years back. The heater is 13 years old and instead of fixing it, I would like to have it replaced. They gave me an estimate to replace it, so I told them to proceed. They promptly removed the old one, and installed the new one. They even hauled away the old one. They were professional and on time. I would highly recommend this company to my friends and neighbors. -
Review 61 (2020-11-10 - Rating: 5)
Fran Richard helped me with a plumbing issue on a site where I met him on another job at that site. He and his staff took time to help me resolve my issue totally aside from the job that they were working on. They were fully knowledgeable of what they were doing. They were genuinely interested in just being helpful to me and I appreciate all of them. Fran would not accept any payment for their help. There are still good people left in this world! I would certainly recommend this company to anyone. -
Review 62 (2021-05-18 - Rating: 5)
Fran and his staff are amazing! I run a restaurant, and we use east atlantic for our plumbing needs. The work they do is very thorough, fast, and, unlike other workers in their field (and many other fields to be honest,) stays fixed and doesn’t just break again a few weeks later, there is no band aid with these guys, they do the work and do it right to the point where it isn’t a problem anymore. When we call Fran, the response time is lightning quick, he’s usually out within the hour and hops right on the issue. He also is amazing at communicating what the problem is, what they had to get to fix it, how they fixed it, and any issues that arose during the process, providing pictures of the process the whole time. Couldn’t imagine handling this restaurant without the help of Fran and his staff! Truly one of the good ones! -
Review 63 (2018-01-11 - Rating: 5)
Fran and his team did a great job fixing a nasty leak underneath my home. After being stood up from another plumbing company. I called around and found East Atlantic and couldnt be happier. They arrived within an hour, diagnosed and fixed my plumbing issue promptly. They were courteous and professional during the whole process. Fair price, great guys, and A+ work. I will definitely be contacting in the future for any plumbing needs. Thanks again! -
Review 64 (2016-12-15 - Rating: 5)
We are very pleased with our service from East Atlantic Plumbing! Fran took care of our seriously clogged drain, as well as cleaning a plugged sink. They provided great quality service at an excellent price, and were great to deal with and very informative about our issues. I would highly recommend them! -
Review 65 (2022-08-23 - Rating: 5)
I had a major leak that the guys responded to and resolved immediately. The leak happened because my house was piped with polybutylene. I asked if it was possible for them to repipe the house so this wouldnt happen again. The rerouted and repiped the entire house not leaving any trace or damage of the work. Very clean , professional, skilled, on time and fast. Fran came to check to see if he could assist but Paco and the guys are very good at what they do. I am very impressed with the quality of work, how well they communicated what needed to be done and how long it would take. I defiantly will use their services again if needed. -
Review 66 (2021-05-13 - Rating: 5)
Usually do not have a reason to post reviews for businesses as most of them were fairly ok or just did the work that needed to be done, however, I wanted to write this post so East Coast would know how very satisfied and impressed I was and still am on the service they provided for me. They not only came out immediately after knowing that I needed their help, they were very friendly, polite, and worked very hard to get my toilet repaired. This is by far the best and most professional plumbing company that I have ever dealt with and would recommend them to anyone! If I could get more stars I would, thank you so much for your hard work. -
Review 67 (2022-07-22 - Rating: 5)
Cant say enough good about this company! Water heater quit suddenly and I made a call to them at 7:30 a.m. An actual person (Candace) answered the phone, took our info and had Will & Jake there by 10 a.m. It was complicated due to it being a special heater, and they went the extra mile to find the right replacement. By the end of the day we had hot water. They worked hard on a very hot day and did everything needed to get the job done. Thank you!!!! -
Review 68 (2023-01-25 - Rating: 5)
Praise the Lord this is a testimonial from Pastor Julian from the chords Across America gospel Ministries here in Wilmington North Carolina inviting everyone to come down to East Atlantic Plumbing and plumbing work done. Fran has been real good to the ministry and to myself and I want to spread his good work around the city and around the country thank you. The staff and everyone in the building is amazing. may God bless! -
Review 69 (2019-03-02 - Rating: 5)
Thank you Fran Richard and team! What a pleasure to deal with East Atlantic Plumbing. They arrived on time and quickly diagnosed our issue. Everyone on the team was polite and concerned with doing a great job for us. This was our first call to East Atlantic. Now I know why so many of my friends recommended them. They are the ONLY plumbers to call! -
Review 70 (2022-05-03 - Rating: 5)
I absolutely love this company . I called around 12 today and was told someone could come by today between 1-2 —I was thrilled ( I called other companies and was told I could be on a schedule in a day or two ). Jessie and hector were amazing technicians -they are a gem to your company’! From now on I am using your company when I need a plumber ! And I will highly recommend you to anyone that needs a plumber as well ! Thanks again for proving excellent customer service-I truly appreciate you ! -
Review 71 (2019-08-12 - Rating: 5)
Had a pipe break on a beach rental as the new renters were checking in. Called East Atlantic and Fran was out to the house within an hour! His employee, Ace soon followed. They did an amazing job replacing the pipe under the kitchen sink, they truly saved the day! Hands sown 2 great guys and will definitely use them at my own house in the future! -
Review 72 (2017-03-08 - Rating: 5)
We called East Altantic when he had a leak in our kitchen sink, and Fran and his crew arrived at our house within an hour. They quickly handled our plumbing problem and also a couple of other small items taken care of at the same time. They were great, we will call them again next time we need a plumber! -
Review 73 (2019-05-10 - Rating: 5)
These guys were fantastic. They arrived quicker than expected. Explained what was going on and were very friendly and courteous. Excellent service. Recommend to everyone needing a plumber. You will not be disappointed. Thank you Fran for having an excellent team. -
Review 74 (2018-02-10 - Rating: 5)
I called East Atlantic about a plumbing issue in the bathroom. They were able to fit me in on the same day, actually within 2 hours. The 2 guys that showed up were very knowledgeable, very professional, respectful, and friendly. They were able to fix the problem very quickly. I would defiantly 100% recommend this company to anyone. Call these guys first before anyone else. Thank you East Atlantic Plumbing. -
Review 75 (2024-02-16 - Rating: 5)
Prompt and effective services. Victor showed up much sooner than anticipated and fixed the issue in a time and professional manner. Would recommend for any common plumbing issues. -
Review 76 (2022-08-25 - Rating: 5)
These gentlemen are the way to go! Same day service within 3 hours of requested service needs! These men did an outstanding job, and I will recommend them to ANYONE in the area. Worth every single penny. Dont look at the other places! Just choose East Atlantic Plumbing! A+++++ service! -
Review 77 (2019-03-24 - Rating: 5)
We had an emergency weekend plumbing problem and called multiple plumbing services. East Atlantic Plumbing was the only company who picked up. They responded quickly and were to help us get the water turned off and set an appointment. When they came, they identified the problem quickly, fixed it, and made sure the water to the house was turned back on as well as the hot water heater. They then proceeded to check that everything was working correctly and explained the steps I needed to take in order to not be charged for the excess water by the water company. We really appreciated their quick, knowledgeable, and courteous service. We highly recommend them if you need any plumbing. -
Review 78 (2016-11-02 - Rating: 5)
Wow, this operation is first class! I picked them from the phone book when our water heater ruptured and that same afternoon, they finished the job they were doing and headed my way - with a new water heater and a crew to install it. Done and done! They were so courteous and efficient that I had them problem solve another issue and they returned the next day to fix that! I highly recommend this company and his crew. They work like a team and do it right the first time!Thanks so much guys - Judy -
Review 79 (2022-06-22 - Rating: 5)
Im thrilled I finally found a plumber I can trust. Not only is Fran honest and helpful, but he and his employees have both the experience and the equipment to tackle any plumbing problem thrown their way. I guess thats why so many other business owners trust them to handle their commercial plumbing throughout the town of Wilmington. So if youre looking to support a locally owned business who treats their customers like family, definitely call East Atlantic Plumbing. -
Review 80 (2022-01-20 - Rating: 5)
We are new to the area and didnt realize the water was not good here and so I found a water system and reached out to East Atlantic Plumbing to install for us. I found once we moved here I was allergic to the water so I was in a hurry to get the system put in. They got me on their schedule very quickly. They asked for the specs on the system and made sure to educate themselves ahead of time. We hopefully wont need a plumber for a long time but if we do they will be our go to. -
Review 81 (2023-11-15 - Rating: 5)
I highly recommend East Atlantic Plumbing. Cody and Corey were prompt, professional and friendly. Repaired our hot water heater. Thankful for their promptness!! -
Review 82 (2018-02-27 - Rating: 5)
From the initial contact to the finalization of the bill East Atlantic Plumbing’s customer service and pricing was by far the best! Very upfront and honest! I HIGHLY recommend them and will be using them again with ALL my plumbing issues/needs.ONCE AGAIN THANK YOU FOR THE MILITARY DISCOUNT!!! I WISH MORE COMPANIES SUPPORTED OUR MILITARY PERSONNEL AND VETERANS! -
Review 83 (2022-05-28 - Rating: 4)
Have used this company twoTimes. Will Johnson and another young man came out to unblock my drain and I have to say that both times Will assured me that he could do it. They eventually had to jet it. I recommend that if you have a plummbering problem , call them. Fair pricing also. Thanks Will Johnson and Atlantc Plumbering. Fantastic job. -
Review 84 (2021-06-15 - Rating: 5)
I got an estimate from East Atlantic Plumbing to swap out four sinks, a shower and a freestanding tub as well as replace two leaking valves above a water heater with new gate valves. I paid to have them give me a estimate which came in higher than other estimates I received. I went with someone else but after I spoke to the owner he clarified that he had not seen the estimate and if I had called him we could have gone over what exactly it covered. We mightve been able to make some adjustments based on those details. I can tell he truly cares about his company and his customers. If you get an estimate, follow up with any questions you might have. -
Review 85 (2022-06-30 - Rating: 5)
I had a leak between the meter & the house. The team determined that the leak was not under the pad. They rerouted the supply line, added a shutoff valve at the house, and cleaned up everything. The team were easy to work with and answered all my questions. They did a Great job! -
Review 86 (2022-09-13 - Rating: 5)
I am very happy with the staff (office and plumbing) at East Atlantic Plumbing. They always answer my calls right away and get a plumber out to a site asap. Incredibly great customer service!! Also, they do not rob me when it comes to the charges. Very good value for the service. I highly recommend them!! -
Review 87 (2016-11-07 - Rating: 5)
I called East Atlantic Plumbing Company this morning and they were here quickly. They were able to fix the leaking water pipe in my bathroom in a short time for a reasonable price. This is the 3rd job theyve done for me and I appreciate their quick responses and the reasonable costs. Thanks, Fran and Tim, for another fine job. -
Review 88 (2023-06-24 - Rating: 5)
I have to give a shout out to Fran Richard & East Atlantic Plumbing!!!!!!We had an emergency, on a Saturday no less. they were onsite within an hour and had it fixed in less than an hour!!If you need a plumber, This is your guy!! -
Review 89 (2018-06-06 - Rating: 5)
I have found a reputable and reliable plumbing company that I will call on again if needed and will recommend to anyone needing ANY type of plumbing work. Great work at a great price and the company treats you like a person; not another number. That type of personal service is what I look for in a business and East Atlantic Plumbing Co. has it. I left same review on their Facebook page. They are that good. -
Review 90 (2022-07-17 - Rating: 5)
We returned home after a week to find the ceiling over the dinning room had fallen in because of a leak in the upstairs bathroom. After calling several plumbing companies in the area I was fortunate to find East Atlantic Plumbing. They were friendly, professional, and fixed the problem in under an hour. I will be using them from now on for any plumbing needs. -
Review 91 (2022-12-27 - Rating: 5)
Excellent and prompt response to a pipe break under my house on Christmas Day! I called Michael and Sons, Wrightsville Beach plumbing, Roto Rooter, DB Plumbing and a couple of other local plumbers with no answer to their emergency line and no return call. I phoned East Atlantic Plumbing and they answered the phone, committed to service and arrived on time! Thank you!!! -
Review 92 (2022-06-17 - Rating: 5)
Wow, first off Candice was amazing, the way she took my call before office hours and assured me they would work me in (on a Friday)!! The two gentlemen that came out to my house were so professional and fixed my problem right up! Fran supported his team! Cant say enough great things, and at a reasonable cost! Thank you, thank you, thank you! -
Review 93 (2021-10-19 - Rating: 5)
Broke the pipe behind drywall to toilet at 8:00pm. Called East Atlantic, surprised to actually talk to a human instead of voicemail, and the actual OWNER at that . Told me to get a pen and paper and write down what I could go get from a Lowe’s/ Home Depot before they closed . told me step by step how to “fix” issue so that I wouldn’t need to pay for emergency service that night. Also checked in to see if I had fixed it later that evening . Said he would come out and repair if I could not do it .Cannot thank him enough. We will be using them to finish the repair for a permanent fix. More importantly , we have water and it’s not gushing onto the bathroom floor !!Thanks so much for your time and professionalism!!Brad Field -
Review 94 (2016-10-29 - Rating: 5)
Fran, Tim and Rick did a fantastic job repairing a bad waterline leak on a Saturday morning. They were all very good about explaining what was happening, and keeping me informed throughout the job. These men were courteous, neat, and professional, and did a great job putting my yard back together. I highly recommend East Atlantic Plumbing! -
Review 95 (2016-05-10 - Rating: 5)
East Atlantic Plumbing is a top notch company. Fran and his brother Tim were a pleasure to deal with. The plumbing service was performed very efficiently at a very fair price. They were very professional and their work was excellent. I would highly recommend East Atlantic Plumbing. -
Review 96 (2022-02-22 - Rating: 5)
I’m a manager at a restaurant in Wilmington. Tonight I had an emergency with a urinal over flowing and running. I called East Atlantic Plumbing and the owner Fran answered. He was wonderful he called me on FaceTime and walked me through turning the urinal water off. What a blessing this company and owner was for me in the middle of a dinner rush! I can’t thank Fran enough and will be calling him in the future with any plumbing needs. -
Review 97 (2022-11-10 - Rating: 5)
My water heater was leaking from the bottom, I called and they were able to get me an appointment that same day! They replaced my water heater and removed the old one! They were professional and I had a great experience overall! -
Review 98 (2020-08-20 - Rating: 5)
East Atlantic Plumbing handled all of our plumbing needs for our renovation. They were professional and courteous. Fran is a veteran in this business and knows what he is doing and his whole team is awesome. We will use them again. -
Review 99 (2018-10-02 - Rating: 5)
East Atlantic Plumbing is an honest and dependable company. Fran helped me through an issue that I thought I should get a plumber for and he referred me over to the Cape Fear Public Utilities Company who ended up fixing it for me at no charge (since it was a Public Utilities issue). He stayed in touch with me through the day to make sure I got my issue resolved and had a spot reserved for me that day if they couldnt resolve it! Im sure he could have come out and charged me without going out of his way to refer me over to the Public Utilities, but was honest and helpful enough to do so! I will definitely be using East Atlantic Plumbing for any future issues! A+++ -
Review 100 (2016-05-17 - Rating: 5)
East Atlantic Plumbing I HIGHLY recommend. Had an emergency situation and was referred to Fran @ East Atlantic. He responded immediately and was at my residence within the hour to assess my problem. Fran and his crew were very professional and had my issue resolved promptly!! They were a pleasure to be around and very informative. Again I highly recommend Fran and East Atlantic Plumbing and have already referred them to friends and neighbors!!! -
Review 101 (2017-07-21 - Rating: 5)
I have used East Atlantic Plumbing since I purchased my home in 2001! Fran is an exceptional plumber, always fair, prompt , and the job is always 100%. He has done everything from replacing my pump for my well to checking out leaks under my home with pipes! I recommend him to all of my friends who are homeowners and if you are in need of a plumber I recommend him to you also! ! -
Review 102 (2016-02-03 - Rating: 5)
My water had gone out in the middle of the night, called them at about 7 in the morning. They were very upfront and honest about the fact that they may not be able to fix my problem (It was a well issue) but I still wanted someone to check it out. They got there about three hours later and were able to diagnose and replace the component that was causing my issue.Prompt service, fair pricing. Highly recommended for any plumbing issues you may have. -
Review 103 (2022-07-18 - Rating: 5)
I actually called someone else who could not come out and referred me to East Atlantic. Even though this was not an emergency, they arrived in about an hour after I called and took care of the problem very quickly after a brief discussion of what they could do and how much it would cost. They were very helpful and answered all my questions to help me decide what to do both today and in the future. -
Review 104 (2017-11-16 - Rating: 5)
Had a major water leak under the house. Water supply was off for several hours while trying to make the repair myself. The pipe kept cracking and I was getting further in the hole. I called East Atlantic Plumbing and they responded and were on site within an hour. Fran and Donald were very professional and completed the job quickly. I would recommend East Atlantuc Plumbing, and I will use this plumbing service again. -
Review 105 (2020-06-23 - Rating: 5)
Was in a pinch thinking I had a major leak issue behind a wall in my house. Called this morning, was able to get scheduled for the afternoon. Showed up right at 3pm as stated. Were a great help and let me know what my issue was (luckily wasnt plumbing related) but super courteous and professional. Overall very satisfied with the service and will be keeping them in mind for any future plumbing needs! -
Review 106 (2016-05-16 - Rating: 5)
Could not have been more pleased. Same day service. Fran and Eugene were very friendly. Very thorough. We had a leak that had caused some mold in our crawl space, and they cleaned that off and let us know where we had the problem.Would not hesitate to call them again. -
Review 107 (2017-09-16 - Rating: 5)
Well I had a plumbing problem of course and I felt absolutley terrible, but after calling East Atlantic Plumbing I felt so much better. The owner gave me assurances that everything was going to be ok, and it was! The plumber that came over was on time efficient and friendly, plus did a great job in a short amount of time. It is so relieving that Ive found a plumber that is good, understanding and very competitive.Thanks for reading this review. -
Review 108 (2017-06-18 - Rating: 5)
My bathtub faucet broke on a Sunday and it was a holiday. I had to shut off my water for the whole house and thus no bathroom or water until I could get it repaired. Other plumbers put me off but Fran was understanding of my situation and was at my house within an hour. His whole crew, Tim and Rick included, were excellent. They had me up and going in no time. I will use them again. -
Review 109 (2024-09-12 - Rating: 5)
Had suspected leak notified to me by water company. I called east atlantic and they had 2 plumbers out within hours. They were professional and friendly. They found leak, fixed it and at reasonable price. Recommend. -
Review 110 (2022-10-26 - Rating: 5)
WOW! I am new to the area so I took a chance with finding a plumber and did I get this correct with East Atlantic Plumbing. Jesse and Jake were professional, knowledgeable, and got the job done! I will definitely call again when needed and gladly refer this company to others. -
Review 111 (2020-03-13 - Rating: 5)
After having another plumbing company gave me a $2,500 estimate for something that wasnt needed. Fran and his team showed up quickly went to diagnosing the problem. They saved me thousands. Fran is an upfront tell you like it is guy. For any future plumbing issues East Atlantic plumbing an pipe cleaning will be the only call I make. -
Review 112 (2022-12-27 - Rating: 5)
These guys are so awesome. Let them know we were on a tight budget and had a busted pipe from the freezing weather and they came right out and did a great job and the work guys were awesome! Highly recommended! -
Review 113 (2018-05-28 - Rating: 5)
East Atlantic Plumbing is outstanding. Fran and BJ showed up on Memorial Day in the pouring rain to help with a major water leak from the main cutoff. These guys found the source of the problem in 30 minutes and fixed it in another hour. Honest company that does great work at at a reasonable price. -
Review 114 (2016-05-30 - Rating: 5)
Absolutely fantastic service and repair! I called and they responded immediately, diagnosed the problem, purchased the parts and finish fixing my sink in a few hours. I would highly recommend East Atlantic Plumbing to anyone needing plumbing services in our area. -
Review 115 (2016-05-20 - Rating: 5)
I called East Atlantic around noon today and they were here 2 hours later. Thats fast. They jumped on the problem, a sewer blockage, immediately and resolved my problem in 2 hours. I was impressed with their professionalism and attention to detail. After working on the problem, they gave me helpful advise on how to avoid unnecessary return visits (which will likely save me money). I called East Atlantic because a friend referred me to them and Im glad he did. I would not hesitate to call them again for any plumbing/sewer issues in the future. -
Review 116 (2021-01-30 - Rating: 5)
I’ve been dealing with plumbing issues for over a year now and have called others to help but the problem was never quite fixed. This morning, that issue became an unexpected emergency. A friend of mine referred Fran. I called in the morning and he quickly called me back. Fran showed up after lunch with two trucks and two other guys! These men mean business. Fran, Will, and Nick showed up and were able to identify the issue, explain it in english, and get the job down much faster than their competitors had. These guys identified my problem, fixed it, gave me some great advice, and all in a very same day!! As a female and first time homeowner, I often worry about being taken advantage of, but the team at east coast plumbing made me feel like I had trusted advisors in my home. I will be recommending them to all of my friends. Thank you soooo much!!! -
Review 117 (2017-03-23 - Rating: 5)
I called Fran at 7 pm on Wednesday 3-22-17. Him and his brother Tim and one of his workers Greg were on the job in 30 minutes. He had to replace both valves for the washer and hoses and also went out of their way to replace the duct work on the dryer also. They were very professional, friendly, & went above and beyond to help my brother out with his problem. The price was very reasonable and worth every penny. If you need an honest hard working plumber look no further than East Atlantic Plumbing they are the only call you need to make. Also Tim does electrical work for all your electrician needs. -
Review 118 (2018-06-05 - Rating: 5)
There is a reason for all these 5-star ratings!We woke up to find soaking wet carpet in the hallway behind a bathroom, so, naturally, we thought a pipe in the wall had busted. We called a couple of plumbers and certainly, like everyone, theyre all busy people.However, when I called East Atlantic Plumbing to see if they might be able to help us out, Fran actually took the time to talk through my issue and, then, was kind enough to confirm that he would stop by to take a look. He showed up as promised that afternoon and, frankly, I expected him to immediately begin ripping out drywall to reach the pipes. Instead, Fran started by carefully looking at the area, noticing some warping in the wall. He then grabbed a ladder, went into our attic, and found that the HVAC units catch pan was overflowing, dumping water down the wall...not a plumbing problem at all!So, not only did Fran save us from having a wall demod for no reason, but he and his team went ahead and pulled out the soaked carpet and padding, tested the water meter to confirm that we indeed had no leaks, and gave us solid advice on next steps with respect to remediation.I have the utmost respect for someone who measures twice and cuts once; Fran is most assuredly one of those folks, stepping back to thoughtfully look at the big picture in our situation. We may not have had a plumbing issue this time, but when that need invariably arises, Im calling East Atlantic Plumbing. Theyve won my business and Id recommend them to anyone else, without the slightest hesitation! -
Review 119 (2020-03-12 - Rating: 5)
First, I hardly ever write reviews….and yet, I count on them when picking companies, so I will get better at doing this. We just purchased a home for our mom and knew something was going on with the plumbing. I live out of state and was setting everything up for repairs over a three-day period. I was flying in to work on the house to get it ready for my mom to move in and didnt have a lot of time. I believed from the beginning we had a clog somewhere in the main drain line and had set up for another plumbing company (referred by a family member) to come out. The morning they were schedule to come, the drain backed up and both bathrooms flooded. It was coming up the tub drains and from the base of the toilets….water was everywhere and we, not yet occupying the house, had maybe 6 towels to mop up what seemed like 100 gallons. It was not a good start to the day. In comes plumbing company A. They asked if I had an outside cleanout, I had been to the house twice since we bought it and had no idea, so I shrugged and said “maybe”. Plumber A walked around the house, kicked around some dirt and came in and told me they wouldn’t help me because I had no outside cleanout…..I’m sorry, what?! I was soaked, unable to cleanup the mess, totally exhausted from travelling, my coffee was cold, and now the plumber I set up two weeks prior and told what I needed, told me they wouldn’t help and LEFT! Insert panic.I called EAST ATLANTIC PLUMBING at 0930 on a FRIDAY and begged for help. Fran (owner) called me and asked me to explain what was happening. Within an hour, I had three gentlemen at my door and the promise that they would not leave until they fixed my issue. I will skip the rest of the process, but will tell you at the conclusion of this, we had 6 guys from East Atlantic Plumbing, three county public works representatives, and 6 hours of work….they didn’t even stop for lunch. They were AWESOME!!!! You should know too; EAST ATLANTIC found the elusive OUTSIDE cleanout that Plumber A said I didn’t have! What was my issue? The main drain line from the house to the public sewer tie in was separated and therefore, my drain was going into the ground and when it could not absorb fast enough, it pushed it back into the house. It was a mess. They fixed everything!I cannot emphasize enough to you how AMAZING this company was. They were POLITE, PROFESSIONAL, EFFICIENT, CLEAN, and they KEPT THEIR PROMISE!. If all those aren’t enough, they were AFFORDABLE! I paid half of what I had in my head the cost would be based on the work they were doing. I have no concerns about moving my mom into this house and there being plumbing issues. These guys are THE BEST!!! -
Review 120 (2017-08-21 - Rating: 5)
Called at 2:30 with a drainage issue they were busy at another job and still made it to my house and were done at 5:30. No appointment or anything they came right away. Very honest and professional. They made sure to explore all options and also gave me advice on how to prevent further issues. I would definitely call them again. -
Review 121 (2021-09-29 - Rating: 5)
The best plumbing company around. The experience is unmatched. He showed got the job done in a timely manner. They had us back up an running in no time. I would highly recommend this plumbing company to anyone. -
Review 122 (2021-02-13 - Rating: 5)
We had an emergency , called on the weekend and spoke to someone very knowledgeable. Put us at ease immediately . The plumbers came and unclogged our drains. Very affordable and professional , explained everything. We will continue to use them. -
Review 123 (2022-04-21 - Rating: 5)
Fran responded to my plumbing emergency within minutes and quickly had very professional technician out to my home the same day! Highly recommend East Atlantic Plumbing for great quality and reasonable cost! -
Review 124 (2017-02-25 - Rating: 5)
We had an emergency with our outdoor faucet and we called them and they were here within 40 mins on a Saturday evening. They did a quick and great job and very professional. We will be using them for all our plumbing needs! -
Review 125 (2017-09-06 - Rating: 5)
Rick went above and beyond the call of duty to help me with my plumbing issues. I am very pleased with his professionalism and friendliness. Customer service at its finest! I would definitely recommend East Atlantic Plumbing!! -
Review 126 (2018-01-10 - Rating: 5)
Fran and his crew saved the day for us. We had a pipe burst and they were on site quickly, fixed the pipe and on to the next job. They traveled through some icey conditions to make sure we were taken care of. I can’t say enough about how pleased we are. -
Review 127 (2024-03-31 - Rating: 5)
These guys are awesome! Installed a water heater and a kitchen faucet! I cant thank them enough. From the office to the service techs, dont hesitate to call this team! -
Review 128 (2016-06-27 - Rating: 5)
I was in need of a plumber during the renovation of my bathroom and I called East Atlantic up. They were courteous on the phone and showed up at the time they said they would. They did a great job on my bathroom plumbing and even found sum existing issues I had with other pipes and fixed them along the way saving me future headaches. -
Review 129 (2017-06-11 - Rating: 5)
I was very impressed with the quick and friendly service I received from Fran and his brother Timmy. They showed up with in an hour of contacting him went out of his way to have a store that was closed open to replace my toilet and also came back on memorial day to check on the job. Thank you for the excellent job and great service -
Review 130 (2020-03-19 - Rating: 5)
These guys KICK ASS in a Christian friendly vibe way and get the job done! The world is kind of wonky right now so I cant thank this team enough for their calm nature and its great to see how caring they were and went the extra mile. Hands down the best plumbers in Wilmington. Dont waste your time anywhere else. Customer for life. -
Review 131 (2017-10-01 - Rating: 5)
Fran and Donald did a great job helping me out. I had a mainline bust under the house and called 4 companys before them and they were the only company that made an attempt to get it done. Within an hour of calling them they were in the yard working to fix the problem! A good bunch of people and hard workers that are gonna do their best to get you taken care of quick and for a good price! -
Review 132 (2017-04-11 - Rating: 5)
I called East Atlantic Plumbing for an issue with our sinks at my salon this morning. They came right out and handled the issues quickly and efficiently! Awesome work Fran, thank you so much!!! -
Review 133 (2023-10-25 - Rating: 5)
If you need plumbing services, East Atlantic plumbing is the place to call. They are the best in town and can’t beat the price with their services. Highly recommended! -
Review 134 (2022-01-28 - Rating: 5)
Nick & Ricky were kind & thorough on a leak in my kitchen sink. They found the issue and replaced the faucet quickly. Would use East Atlantic again in a heartbeat! Thanks again! -
Review 135 (2016-12-26 - Rating: 5)
I called and they came in a few hours on the day after Christmas. They were friendly, did job in a timely manner and gave a good price for job. I was very pleased and would recommend them for your plumbing needs. -
Review 136 (2017-05-03 - Rating: 5)
Kenny, Fran and Tim were incredibly fast and efficient. Kenny came out within 30 minutes of my call, and they all got right to work and completed the task quickly. Highly recommend. 👍👍 -
Review 137 (2016-07-06 - Rating: 5)
They make the effort to get to you and fit you in even tho they are so busy. Unbelievably prompt, polite, creative solutions & problem-solving, and most of all...explained what they were doing and did not speed up or short-change us...took their time to completion & did a great, great job!You are lucky to get them as they are extremely busy! -
Review 138 (2016-01-26 - Rating: 5)
I called with a leak and asked when they could fit me in, they were able to provide me with prompt and courtesy service. I would like to say I was extremely happy with the service and professionalism they provided. I would highly recommend this company and would use them further for my plumbing needs.Tan Lines and SPA -
Review 139 (2019-04-29 - Rating: 5)
Called for an emergency at 10pm on a Sunday. Despite the late night and a busy work schedule, they responded within 15 minutes. After stopping the problem, they advised me on the best options for a long term solution and worked with me to schedule an appointment that fit my schedule. Fair prices and friendly staff- they have my highest recommendation! -
Review 140 (2016-08-28 - Rating: 5)
The crew showed up on short notice on a Sunday after an accident left us without water. They knocked it out quickly and professionally.I would highly recommend East Atlantic for all your plumbing needs!Thanks again! -
Review 141 (2018-07-26 - Rating: 5)
Josh came out to install our garbage disposal. They were very professional, timely, courteous and cleaned up after their work! Would definitely use them again in the future if needed! -
Review 142 (2017-06-19 - Rating: 5)
Fran and his crew are the absolute best. Weve used them twice, now, and they solved the problem both times at a reasonable price. They know their stuff and will work to fix your problem, no matter what it takes. -
Review 143 (2024-02-14 - Rating: 5)
I can always trust East Atlantic Plumbing to do a good job; they show up, they fix the problem, and I can focus on keeping my business running! -
Review 144 (2022-02-16 - Rating: 5)
New home owner, had extended warranty, called east Atlantic plumbing told them my concern they promptly came out and diagnosed my concern and replaced my water heater, first time dealing with them they were awesome! will use in future -
Review 145 (2022-12-22 - Rating: 5)
Jesse and Jake were exceptional. Id be proud to have them working for me. Prompt,professional and very skilled at what they do. -
Review 146 (2017-01-31 - Rating: 5)
East Atlantic Plumbing & Pipe Cleaning of Wilmington came and render great service. Very friendly staff. Help with the situation and gave good and even fixed other things. I would recommend this plumbing company to everybody. -
Review 147 (2023-10-09 - Rating: 5)
Thank you for the prompt and professional service. I really appreciate a company that cares about their customers. The entire process was smooth. You guys rock! -
Review 148 (2022-11-11 - Rating: 5)
Woke up this morning to find a serious clog in the kitchen sink. All other drains were fine. I called the folks at East Atlantic and they sent someone over in short order. The problem was found in the drain in the crawlspace under the kitchen. They performed the very messy job in tight quarters quickly and satisfactorily. I will definitely use them in the future. -
Review 149 (2022-07-18 - Rating: 5)
Will and Jake came on the same day I called and had everything detected and fixed in a timely fashion! Reasonably priced. Highly recommend this company! -
Review 150 (2017-03-07 - Rating: 5)
Fran and Tim were so great! They responded in a timely manner and their services were exceptional. Definitely will use East Atlantic Plumbing for future plumbing needs!! -
Review 151 (2017-05-15 - Rating: 5)
Fran and Tim came over on short notice and sorted all my plumbing issues. They really cared about the quality of the work and the price was more than fair. They are my new go to guys. -
Review 152 (2022-10-05 - Rating: 5)
They come ,they saw the problem we was having. In no time these guys fix our plumbing problem. They are very efficiency, courteous and have low prices. Thinks you from the guys at Bentons welding and repair -
Review 153 (2022-04-18 - Rating: 5)
What a outstanding company came to my place on Easter and did so much needed plumbing work. Very professional, prompt and on time. Amazing work great prices.Thanks Fran for all the hard work ! -
Review 154 (2016-05-13 - Rating: 5)
These guys are good. They were able to come out last minute on a Friday afternoon and fix some brittle/broken CPVS pipes. They explained everything to me and I felt I could trust them. I will be calling them when the time comes to overhaul all the plumbing in my house. -
Review 155 (2022-04-14 - Rating: 5)
Awesome staff! Everyone I have spoken with has been very professional. They found the leak in my house due to my shower and took care of it immediately! Thank you East Atlantic Team! -
Review 156 (2017-07-05 - Rating: 5)
Had a plumbing problem in our bathrooms the day before the 4th. Called them with the hopes that they would answer. Not only did they answer, they called 2x and texted to let me know when they were on the way! (Within 2 hours of me calling!) Fixed our problem quickly and for a very fair price. Really nice guys too. Would definitely use them again. -
Review 157 (2018-07-20 - Rating: 5)
Very professional and fun guys. I called them at 10 am for a full water heater replacement and the job was done in full that same day by 2pm! Never been more pleased with plumbing services -
Review 158 (2017-08-25 - Rating: 5)
I will definitely be using these guys from now on. My wife called with a clogged toilet, they had someone out there and had it fixed within the hour! Great customer service, will recommend to friends and family! -
Review 159 (2017-12-27 - Rating: 5)
William and Kenny were wonderful and knowledgeable. They helped me understand the problem and how they were going to solve it. I would definitely trust them to take care of any problems in the future.Sent from my iPhone -
Review 160 (2022-02-03 - Rating: 5)
This was the best customer service experience I’ve had in a very long time. Fran was amazing!! Friendly, patient, very quick to fix what could have been a costly repair. Highly recommend!!! -
Review 161 (2024-09-03 - Rating: 5)
Very good experience installing a new main water line to the house. Joe was very helpful in working with me to avoid some obstacles. -
Review 162 (2017-07-20 - Rating: 5)
Great Company! Prompt, Professional, fast and friendly. East Atlantic Plumbing is the best in town. You will be very satisfied with rates and their work Guranteed 💯 -
Review 163 (2020-03-26 - Rating: 5)
I called and needed a shower leak fixed asap and this company came right away! They were very efficient and knowledgeable. I would call them again with any of my plumbing needs and I would recommend them to all family and friends! -
Review 164 (2022-12-06 - Rating: 5)
Company was amazing . Showed up on time , office personnel was very polite , they all worked hard and took them no time to figure out my problems. Would definitely recommend their services to everyone. -
Review 165 (2024-06-15 - Rating: 5)
I had called in because of a plumbing emergency. Within an hour Fran (owner) personally called me. Shortly after he and his team showed up and would not leave until then situation was resolved.Undoubtedly the best in town. -
Review 166 (2018-06-26 - Rating: 5)
We had an issue with our main sewage line being clogged and a bad water leak under our house, they came out and fixed it within an hour and it was extremely reasonably priced. Moving forward, they will be the only company we will call with any plumbing or water leak issues. -
Review 167 (2016-03-16 - Rating: 5)
East Atlantic Plumbing & Pipe Cleaning is the Best plumbing services in Wilmington NC..I will recommend them to anyone who need their services,My Gas heater was off for days I couldnt lite it,I called Fran and he was at my house to lite it after several hours.Thanks to Fran and Riky -
Review 168 (2017-08-06 - Rating: 5)
The guys that came out did a fantastic job repairing my leaky faucet! Will definitely use them again in the future and would highly recommend anyone needing plumbing and electrical services -
Review 169 (2019-07-15 - Rating: 5)
These guys were awesome! They came out the same day and helped me figure out my problem and set me up with an irrigation company that could fix my problem. Very friendly and helpful. Thank you! -
Review 170 (2018-06-06 - Rating: 5)
We called, they answered, they fixed our pipes! I cant say enough good things about Fran and his crew! Totally professional and all around nice people! -
Review 171 (2022-04-13 - Rating: 4)
Excellent and rapid service. The work was done efficiently and neatly, I am very happy with the service. I have used East Atlantic before and will continue to do so in the future. -
Review 172 (2022-04-14 - Rating: 5)
Garbage disposal went out and started to leak. I called these guys and they came out right away. They provided and installed a new one same day. Very professional group of people. -
Review 173 (2020-12-02 - Rating: 5)
This was a fantastic experience. Quick response, nice people, very competent jobs well done. I will recommend Will and his guys and East Atlantic any time I can.Thanks again! -
Review 174 (2017-03-07 - Rating: 5)
Had these guys come out today and work on my tub. Friendly, quick, and willing to help us in a pinch. Ill recommend these guys to my friends and family in Wilmington. Thanks for the hard work! -
Review 175 (2016-10-01 - Rating: 5)
These two guys were amazing, they did the work, hard as it was, and didnt leave until it was perfect!! And they are great guys too. I highly recommend. The price was right as well. -
Review 176 (2018-10-23 - Rating: 5)
The best customer service ive experienced. I would truly recommend East Atlantic plumbing. Ill call them back for all my plumbing needs. Thank you soo much for all you done. Hats off to you.. -
Review 177 (2021-11-09 - Rating: 5)
I had the guys from East Atlantic plumbing install 2 water heaters today. They were on time and were very professional from start to finish. Thanks everyone ! -
Review 178 (2018-07-08 - Rating: 5)
Had to replace the hot/cold valve on a shower, I managed to do the first half of the job but they were able to help me finish it. Sunday service, prompt and Josh was great! -
Review 179 (2016-07-08 - Rating: 5)
Fast, reliable, and honest service! Been using these guys for years and have always been more than pleased with both their work and customer service. Highly recommend! -
Review 180 (2016-09-12 - Rating: 5)
This company is very professional. Was called on an emergency call and was on job within 30 min. Went out of there way to do the best job and did the best. Please call this company on any plumbing needs. -
Review 181 (2019-10-08 - Rating: 5)
I can not say enough wonderful things about them! They came quick and the owner himself showed up fixed the problem quickly without breaking the bank ...Will definitely use them again for any plumbing need I have !!!!!!!!! -
Review 182 (2024-03-05 - Rating: 5)
Brandice & Victor did a great job. 10/10 will use again! -
Review 183 (2021-10-27 - Rating: 5)
I had the good fortune to work with these professional in an outside pool heater that is not part of their normal work scope. The owner and lead technician came up with a great plan to complete a pvc and propane gas project installation. The entire team was professional and friendly. The communication with them throughout was excellent. I appreciate their efforts to assist me in a project that was going nowhere, after contacting numerous alternative companies. Above all, they are fair and treat their customers well. You do yourself a favor to partner with them for your projects. Sincerely, Jackson Oja -
Review 184 (2016-05-25 - Rating: 5)
Called late one night to have an emergency plumbing repair and these guys were at the location first thing the next morning. I would highly recommend them for any future needs. Thank you for your hard work!!!! -
Review 185 (2016-06-12 - Rating: 5)
We had a toilet leak over the weekend. This is a very reliable, professional company that took care our problem quickly. We highly recommend them. -
Review 186 (2018-02-24 - Rating: 5)
Great customer service and quick to solve my water heater issue! They are the only plumber service I will use from now on. If I could give 10 stars I would! -
Review 187 (2014-06-03 - Rating: 5)
East Atlantic Plumbing is the finest plumbing company in Wilmington, NC! I highly recommend them to anyone in the Wilmington area in need of a high quality plumber! -
Review 188 (2023-01-10 - Rating: 5)
Great professional service the same day that I picked up my water heater from Lowes…..you got to do business with these guys…. -
Review 189 (2020-05-20 - Rating: 5)
Great response, service and quality. They found another issue while making a repair, took photos and notified owner. Awesome to have someone clean after the work ;-) -
Review 190 (2020-08-05 - Rating: 5)
I’m so thankful for these guys ... I called the emergency line last night and he wasn’t able to get to me then but tried to help me over the phone and so I called this morning they got me right in and they were very nice and fixed my well system so I have water now .... thanks guys will use your services in the future!!!! -
Review 191 (2019-02-26 - Rating: 5)
Very professional, accurate, on time, polite excellent service and work!!! Will def. use again. And he is 24 hours around the clock! Always answers and always on time.