Timothy Off Heating, Air Conditioning & Plumbing

Photo of Timothy Off Heating, Air Conditioning & Plumbing

Located in West chester, Pennsylvania

Address: 835 Lincoln Ave, West Chester, PA 19380, United States

Phone: +1 484-887-2655

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Wheelchair-accessible car park
  • Appointment required

Categories

  • Plumber
  • Air conditioning contractor
  • Air conditioning system supplier
  • Excavating contractor
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Furnace repair service

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2022-11-01 - Rating: 5)

    After my wife and I moved our baby into a home that was falsely listed as having a working heating system we were scrambling.Timothy Off completed an entire $ 18,000 overhaul of the entire system.Chandler, Brian and Jim were timely, respectful and professional throughout the entire install. Thus far I am very pleased with the service received.

  • Review 2 (2022-10-11 - Rating: 5)

    Great experience from start to finish with our new Bosch family members! Dan (Project Manager) was great to speak with and provided ample information as well as straight forward answers and most importantly did not make us feel forced or rushed into a decision. I let him know that I was waiting on another quote and he gave me space and provided information which I verified via Google to compare apples to apples for these quotes. He went above and beyond by matching the low end quote from the other company which was great. In turn this made us make the decision for the mid Range unit instead of the low end.The technicians who completed the install were great. They were very respectful of our house and made sure to use tarps and shoe covers during the install. They also left everything clean when they wrapped up. Very knowledgeable and easy to talk with.I was pleasantly surprised by how smooth the whole process was. I would highly recommend Timothy Off and hope you have a great experience as well.

  • Review 3 (2020-09-29 - Rating: 5)

    We just had all three of our mechanical systems (Heater, HVAC and water heater) replaced by Timothy Off. We couldnt be happier! From start to finish, great job. The installers were terrific, friendly and knowledgeable. They were respectful of my property and cleaned up so that you never knew any work had been done. They took the time to give me easy to understand answers to my questions. Im very happy with the equipment selected by Timothy Off to meet my needs now and for many years to come. Great job- I highly recommend them. Dan Lippen, Project Manager, was also easy to work with and followed up with me in a timely manner on all scheduling and financing options. Looking forward to enjoying my new systems.

  • Review 4 (2023-02-21 - Rating: 5)

    When our geothermal system came to the end of its life, we explored options to replace it with a high efficiency air-based system. Timothy Off was a new provider for us when we had them out to assess our situation and provide an estimate for a new system. Dan the project manager was knowledgeable, honest and straightforward with his estimate and his support through the process. It was a complicated installation and the whole team, from installers Nate and Richie, to service manager Tyler, and weekend troubleshooter Jim were all knowledgeable, determined, and professional. The new system, installed at a fair price, is working well, and we’re looking forward to the Timothy Off team servicing the system in the coming years. Highly recommend.

  • Review 5 (2024-02-27 - Rating: 5)

    I was in a plumbing bind caused by my hiring a less than stellar contracting company. Tim Off bailed me out, fixing and finishing all of the things the other company botched, as well as coming further than the radius they normally service. I also use them to service a heating/AC unit in my rental house. They are always timely, friendly, and knowledgeable. Thank you for always providing quality work!

  • Review 6 (2023-09-08 - Rating: 5)

    Timothy Off is a fantastic service. The hot water heater broke at my veterinary clinic and they got someone out to us very quickly. A particular thank you to Joe, the technician they sent, for being the nicest and most helpful guy on the planet.

  • Review 7 (2023-11-02 - Rating: 5)

    We are incredibly pleased and impressed thus far with Signature HVAC and their operating team. From Taylor, who helped schedule same day appointment, to Josh who came out same day. Both interactions were extremely responsive and professional. Great first impression of the company!

  • Review 8 (2023-10-29 - Rating: 5)

    We got a knock on our door late Saturday night. Our downstairs neighbor told us water was leaking from upstairs. We found our water heater leaking. I called Signature and Jerry said he would be right there. He arrived in thirty minutes and said the water heater was beyond repair. He did however put in a value to stop the leak. Instead of turning off the water completely his quick repair let us have cold water. He returned nine hours later with a new water heater and two hours later, the job was done. He covered our steps and floor with covers and worn covers over his shoes. He was very personable and neat and professional. The charges were right in line for emergency service. Great job by Jerry Jones.

  • Review 9 (2022-09-19 - Rating: 5)

    From sales to installation, we are very satisfied with Timothy Off. Their price for installing a new heat pump was competitive, they installed it on schedule and had the system thoroughly checked out after installation. Kenny followed up promptly when we asked them to repair a small hole that was left in our foundation wall from the old A/C unit. Best of all, they did a detailed heating and cooling load analysis to properly size the heat pump when the other firms we contacted would not. Timothy Off will definitely be the first call we make when it comes time to replace our water heater.

  • Review 10 (2021-10-01 - Rating: 5)

    From day one, everyone that my wife and I had interacted with were friendly, professional and truly made us feel like they cared about the situation that we were in. The first person that my wife had interacted with was Tyler, who supplied superior customer service. When I called and spoke to my wife about the visit, she was so happy with the service that she had received but more importantly how nice and professional Tyler was. I then met Dan who had come out to look at the current system we had and to look at the layout of the house to figure out what options we had. From the moment we met Dan, he truly made us feel like he cared and he went above and beyond to set up a time to have a install done as soon as possible. He was kind and caring. That day, we decided to move forward with Timothy Off. The day of the install, we then met Kelly, Chandler and Ryan who were very professional, caring and nice. They did excellent work and provided superior customer service. We are so happy with everything!!

  • Review 11 (2024-11-13 - Rating: 5)

    Dan did a wonderful job in explaining the options for a new heat pump system. Once we decided, the scheduling was quick and easy. The installers were professional and efficient. I especially appreciated Dans follow-up once the system was installed. And the new system is working very well. All in all - a great job done.

  • Review 12 (2023-02-04 - Rating: 5)

    After 17 years we needed to replace our heat pump. Dan the sales man came to the house and gave me a couple of options, educating me on the pros and cons of each. I enjoyed our conversation and there was zero pressure to purchase the unit that day. The quote was lower than I expected for a super efficient unit. Within a week, the unit was installed (thankfully before the arctic air hit). Chandler and Rich were here at the expected time, removed the old unit and installed the new one quickly. Ryan got the unit running and tuned up, and by the end of the day we had heat that wasnt running off the emergency backup. The entire process, from sales to installation went extremely well. All of the guys I dealt with were very personable and a pleasure to chat with. If youre in need of a new HVAC system or just need maintenance, give Timothy Off a shot - you wont be disappointed!

  • Review 13 (2023-11-14 - Rating: 5)

    Ive been very satisfied with Timothy Off Heating for 9 years. I hope there recent merger with Signature doesnt mess things up. Today, 11/14/23, service tech Kennis Wilson had to troubleshoot and diagnose a very tricky electrical short. Kennis is a strong communicator, very friendly and great with pets!

  • Review 14 (2023-10-20 - Rating: 5)

    The two gentleman, Bob and Dan, who arrived today to address our system glitch were thorough, and got the heat on. Signature’s techs are knowledgeable and professional. So glad we rely on Signature for our heating and cooling. As a follow-up, Bill Carroll, who is a Geo genius, stopped by to ensure things were working as they should. So happy we have Signature maintaining our system. Thank you!!!!

  • Review 15 (2023-11-08 - Rating: 5)

    I have used Timothy Off for multiple projects, HVAC and plumbing. Alway punctual, friendly, fair pricing, and professional. Joe did a great job! Thank you for your quick and perfect job!

  • Review 16 (2023-11-04 - Rating: 5)

    As long time clients of Signature, we have always been very happy with the professionalism, efficiency, and friendliness of all Signature personnel. Brandon is no exception. He carefully explained the problem and what was needed to correct it. He explained the cost and when he would return with the necessary part. When he left, we felt like we were saying goodbye to family. I dont know where you find such quality people, but please keep it up! (A special thanks to Taylor as well!)

  • Review 17 (2023-11-20 - Rating: 5)

    Doug Hill performed the annual maintenance on our heating systems, on time and within the time allotted. With His congenial manner he explained his process, listened to our comments and engaged in a conversation about our system. Timothy Off is a reliable company that serves our needs.

  • Review 18 (2023-10-31 - Rating: 5)

    This is my second visit from Woody, what a great person and wonderful personality. Not to mention his excellent maintenance on my heater. Hope he is available next time I need maintenance, although I have been very satisfied with all your employees.

  • Review 19 (2023-10-25 - Rating: 5)

    The sales representative, Mike, was very pleasant and explained all that he had done assuring me that everything was well maintained. He also went over using my new humidifier that was installed this past spring. Timothy Off/Signature Heating has provided great service for many years.

  • Review 20 (2023-11-28 - Rating: 5)

    Your technician, Tim Cullan, arrived on time, and proceeded in a very professional manner. He was engaging and knew what he was doing. It was a pleasurable experience and completed in a timely manner. It is assuring to know that Signature Plumbing recruits, trains, and retains excellent workers as Tim.

  • Review 21 (2023-10-20 - Rating: 5)

    Charles is a skilled technician who is very good at sharing his diagnostic and repair knowledge with the customer, as it relates to the to the HVAC system that they own. I gained an understanding of the strengths and weaknesses of my unit from being welcomed by Charles to observe his work. I am more than satisfied with the outcome of today’s visit and I feel I have a greater appreciation for eventual work that will need to be accomplished.

  • Review 22 (2022-04-13 - Rating: 5)

    Timothy Off did a great job with everything we needed. We did a complete overhaul on our bathroom and laundry room and the technicians were very professional and knowledgeable of everything we needed. They were quick and easy to work with and extremely polite. I would highly recommend them for any of their services provided!

  • Review 23 (2023-01-19 - Rating: 5)

    We have used Timothy Off for years in plumbing maintenance and HVAC system maintenance. Recently our very old HVAC system stopped working and we turned to Timothy Off to replace it. They were ready and willing to try to repair it and in no way pressured us to get a new one. Due to the age of our system we moved forward with replacing it. They were super clean, covering the floor, and wearing shoe coverings. Their employees are very knowledgeable in their areas of expertise and were happy to educate us. We will definitely be continuing working with them.

  • Review 24 (2020-07-03 - Rating: 5)

    Great experience working with Timothy Off HVAC services. Our AC kicked it after 25 years and went with Timothy Off to replace the entire HVAC system. Worked with Dan on the quoting and different options and he was very responsive throughout and great to work with. On the install date Joe and Brian showed up and were very personable and provided a lot of insight on the equipment and process and they finished in about 7 hours. Did not even know they were in the house. Very clean and the quality was excellent. A third person showed up (another Brian) and does almost a quality check with a different set of eyes and had everything tested and up and running. Also great to work with. From start to finish we had no issues with Timothy Off. Wish we had this experience with other contractors we have used.

  • Review 25 (2023-11-13 - Rating: 5)

    My furnace & thermostat stopped working on Sunday and after a call to Timothy OFF, I was called back by the technician, Kennis, promptly. He arrived at our house in 30 minutes as he promised, quickly diagnosed the problem and provided a temporary fix so the furnace worked until a replacement part( hose from the humidifier that leaked water) was available.

  • Review 26 (2021-03-19 - Rating: 5)

    The entire team at Timothy Off made me feel like I was a VIP customer. They were exceedingly patient and explained everything in laymans terms. I got 8 different estimates and Timothy Off provided the best value for the price. They installed a new HVAC system on a very rainy day and had to trudge through a lot of mud in my backyard, but they kept my house clean. I would absolutely recommend Timothy Off and plan to hire again for any of my future needs. I never felt pressured into making a decision and appreciated the teams willingness to work with me/educate me on the entire process.

  • Review 27 (2023-11-20 - Rating: 5)

    Had a great experience when we called for a weekend issue. The people who answered on the weekend were very courteous and helpful. Our service technician called within 10 minutes to schedule an appointment that same day. He arrived on time, fixed the issue within 30 minutes and was super helpful.

  • Review 28 (2019-07-15 - Rating: 5)

    We used Timothy Off Heating & Air to convert our electrical heating/cooling system to gas & they did an excellent job! So when it was time to add central air to our shore house this year, they were the only ones we called. They were knowledgeable, clean and efficient. They were able to do the job in 2 days. And you wouldn’t even have known there were 3 men working the job. The house was left very clean and all the work was seamless. We’re beyond satisfied with the level of professionalism & quality of work. I’d recommend Timothy Off Heating & Air to both family and friends! And I’ll continue to use them to service our units.

  • Review 29 (2022-06-17 - Rating: 5)

    I was very pleased with the installers who installed my AC. They were on time friendly polite and were considerate of home. In addition I had a great experience with Dan the sales representative. He was responsive answered all my questions and was attentive to all my needs. I also appreciated that they sent out Joey who checked to make sure everything worked properly after the install.

  • Review 30 (2023-11-01 - Rating: 5)

    Bill was very polite and friendly. He did his job diligently and gave an honest assessment of our unit. He worked efficiently and made sure we were satisfied by answering our questions.

  • Review 31 (2022-02-11 - Rating: 5)

    I had a great experiene with Timothy Off Heating! They were very responsive and called me right back, came out the next day and fixed the pipe on my heater that anothe company refused to fix! The technician was very nice and professional, he showed me what he was doing, he fixed the pipe and fixed the flexible tubing as well, made sure the pump was working, and made the pipe more accessible for me in the future if the same issue happened again! I requested them to do an inspection of my system, which he did and everything was fine. He recommended something to me as a helpful measure as well, and explained how the contract would work moving forward, etc...he was great and I definitely recommend them!

  • Review 32 (2023-10-13 - Rating: 5)

    The service was timely, professional and friendly. This was not the first time with the company and I was happy to hear that a request I had was unexpectedly covered under their warranty. Additional work was affordable and Joe was a delight to have working in my home. Highly recommend.

  • Review 33 (2020-10-03 - Rating: 5)

    Replacing a heating and AC system is a big ticket item and therefore I believed it was important to get several estimates.A number of companies made presentations that made them sound like used car salesmen. They offered deals with a catch that if you didn’t agree to purchase that day, the discounts would be gone.It was refreshing dealing with Dan as he clearly explained the equipment options. There was no pressure to make an immediate decision. When I decided to go with Timothy Off, Dan worked with me to schedule installation at my convenience, not theirs.The installation was incredibly smooth. The professionalism was superior. The job site was left spotless. If you are in need of any plumbing work, I would highly recommend talking to Dan at Timothy Off plumbing for hassle free reliable service.Toni West

  • Review 34 (2019-12-28 - Rating: 5)

    We have used Timothy Off Heating and Air for over 15 years. They are extremely professional and always do a great job. This past summer we had a new unit installed and the entire experience was excellent. The tech did a great job letting us know our options and the installation was seamless. The new unit is great and we recommend Timothy Off to everyone we know!

  • Review 35 (2022-03-21 - Rating: 5)

    Timothy Off is a great vendor for all your HVAC needs. All the employees we dealt with over the course of our HVAC replacement were really great to work with. I cant say a bad word about the experience from start to finish and Tim gave us a great price and took care of us right away. Thanks to the entire staff, especially Dan.

  • Review 36 (2022-04-13 - Rating: 5)

    We had a fantastic experience with Tomothy Off... We had the water heater going bad over the weekend. I called on Sunday. The person asked me if it could wait till Monday and I said yes. They called back around 8 on Monday morning and asked for the Brand to be installed. I sent them a picture. Within a couple of hours they gave me a quote, scheduled and by 4:00PM or so everything was working and operational.The Tech. who came was amazing.. He was professional, very clean and mindful of working inside the home... Did an awesome job, answered all questions with patience and was indeed an awesome person... I would call them again in a heartbeat...

  • Review 37 (2019-12-30 - Rating: 5)

    I would like to thank Timothy Off for providing excellent service for my family and I. We recently contracted Timothy Off to replace our boiler and central air conditioning unit. The technicians, Tim, Nate, and Tyler were professional, courteous, and made sure the work area was clean at the completion of the job. Timothy Off went over and above the job expectations as they rerouted one of our air conditioning ducts at no additional cost to the project.Thank you to Dan Lippin, our sales rep, and project manager. Dan made sure the project was completed in a timely and professional manner. Dan engaged the proper Timothy Off personnel to assist with the design and installation, as this particular installation presented some highly technical redesign opportunities.I highly recommend Timothy Off for all of your heating, air conditioning, and plumbing needs. I know I will never have to search for a provider for these services again, I will only need to make one call, and that is to ……… TIMOTHY OFF.

  • Review 38 (2020-10-03 - Rating: 5)

    I cant say enough about the fast, efficient service Timothy Off consistently provides. My HVAC system is under a maintenance program and always pleased with their thorough inspections and service. Several times recently I had plumbing issues and they were quick to respond. Frank came out on a Saturday shortly after my call- was professional, solved the problem, and a pleasure to work with. They are great!

  • Review 39 (2023-11-28 - Rating: 5)

    Sav is our go to service and semi annual maintenance person for our condo. He installed the air cleaner ultra violet light to reduce bacteria growth within our system on his first visit to our new condo. He explains using detailed information with his expert knowledge. We trust him and will only use him in the future.

  • Review 40 (2020-11-03 - Rating: 5)

    We recently used Timothy Off to replace our heating and air conditioning system and have been very please with the entire process. Everything from the initial meeting to the first startup went smoothly. The project manager was available to us to answer any questions we had through the entire process. The entire team was very professional and they left the areas very clean. Drop cloths were laid down from the front door to the basement and every person that entered the house immediately donned shoe coverings. I highly recommend Timothy Off and would use them again.

  • Review 41 (2020-09-03 - Rating: 5)

    Timothy Off replaced our HVAC system right around Memorial Day. The whole process of working with them, from getting an estimate through getting the rebate PECO was offering was outstanding. Every person I dealt with was professional, personable, and went out of their way to make my experience pleasant. They provided different price options with a recommendation on the lowest one based on our needs. No haggling and no hard sell, we got the best price available right away. The installation team was polite, considerate, and left the heater area cleaner than when they found it! Two months in and with the summer having been so hot, we are delighted with our new system as well as our electric bill. Highly recommend these guys!

  • Review 42 (2019-07-12 - Rating: 5)

    Timothy Off has been a reliable, trustworthy company to deal with for several years for us. Doug has been our rep for our last two calls and he does a great job. He is thorough, competent and always tries to keep our costs low. I totally recommend Timothy Off for all your HVAC, and plumbing needs!

  • Review 43 (2023-03-20 - Rating: 5)

    Timothy Off Heating, Air Conditioning & Plumbing installed our Trane furnace and air conditioning units. Dan Lippin was very knowledgeable and professional as he presented the differences between the systems. His expertise and 30 year experience in the business gave us confidence in making our decision to work with him and his Timothy Off Team. Nate, Richie and Jim R. were very thorough and competent with the installation. They were respectful of our concerns, punctual and very responsive. We would highly recommend Timothy Off Heating, Air Conditioning & Plumbing to address your HVAC needs. Thanks Dan and your team!

  • Review 44 (2020-03-07 - Rating: 5)

    We have used Timothy Off heating and air over the last 15+ years. We just had an install on a new heat/air unit to replace a 12 year old builder grade unit which died on us. Dan in sales was extremely knowledgeable and friendly. He took the time to understand our families usage and to explain the options available to us so we could get the best match for our needs. The install/service team are always friendly, courteous and clean and go out of their way to make our home look better than it did before they came in. Thanks to Dan, Tyler, Kelly and Bryan for an awesome job. We couldn’t be happier with the experience.

  • Review 45 (2020-12-04 - Rating: 5)

    We just had Timothy Off install a new HVAC system in our home. From the beginning Dan Lippen, our Project Manager, was very responsive. We felt comfortable that he was well educated and experienced. He was not pushy, was very considerate of our time, and honest about his opinions on what would work best for us and our home. That and the fact that his quote beat the competitors made us feel confident in selecting TO as our installer. On the day of install, the team came on time, were friendly and professional. They cleaned up after themselves and did a very nice job on the alterations to our home. The final inspector was incredibly thorough in explaining the new system and the adjustments that had been made. There were also multiple levels of follow up afterwards to ensure we were satisfied. We were very happy with the service and strongly recommend using Timothy Off. Thank you Dan and team!

  • Review 46 (2022-07-27 - Rating: 5)

    From sales to install Timothy Off was fantastic. The new systems are exactly what we needed and was not oversold. The install was of highest quality and was done on time. I 100% recommend Timothy Off for HVAC and plumbing services.

  • Review 47 (2021-04-07 - Rating: 5)

    Needed a new HVAC system (AC and Furnace). I received 3 estimates and went with Timothy Off.Met with Dan the Project Manager who was awesome to talk with. He answered all of my questions and provided me with more relevant information which helped scope the overall project. Dan was honest and provided a lot of value as I compared the 3 companies/bids. Install was setup for later that week and the Installation Crew (Tim and Nate) arrived on time, were friendly and professional and kept my house very clean. After install, a Technician (another Dan) arrived who tested and fine-tuned the entire system (AC and Heat). He walked my wife and I through the system and how to work the new Thermostat which was very helpful. One other point to note is the Project Manager Dan stopped bye during the installation to check up on how things were progressing and even brought the installation crew Gatorades.I would highly recommend Timothy Off.

  • Review 48 (2020-05-29 - Rating: 5)

    Was referred to Timothy Off by a family member and they did not disappoint. We had other quotes for much higher. Dan and his team removed our old hvac system and installed the new one with all new duct work in just over 4 days. I have already recommended them and have spoken with them about our hot water heater. Very fair price and great work with no pushy sales tactics either!!!

  • Review 49 (2022-04-07 - Rating: 5)

    Complete HVAC Replacement. I spoke to some of the other reputable companies in the area as well for this project. In the end, none of them compared when it came to presentation of options. After choosing Tim Off we were so impressed with the professionalism of installation team. From start to finish, Timothy Off is the way to go. Quality products and employees that care about doing a great job for the customer....rare these days! Thank you Tim Off and Dan Lippin for setting the expectation and exceeding them.Mike & Melissa Bradley

  • Review 50 (2020-01-22 - Rating: 5)

    We have been using Timothy Off for several years now! Each time their scheduling is always done with our convenience in mind, the technicians are always on time, even call to confirm before arriving, and are very conscious of keeping our home clean while coming in and out also. they are always very thorough in their explanation, even for those of us who need things described in layman‘s terms. Customer service and quality of workmanship is top notch!! Thank you for always being the best at what you do!!

  • Review 51 (2023-11-27 - Rating: 5)

    Timothy Off has always done a great job performing HVAC & plumbing services in our old farm house. We always recommend them to our network.

  • Review 52 (2019-11-06 - Rating: 5)

    My husband and I contracted Timothy Off to service our new home. From start to finish the folks at Timothy Off are awesome! On time, polite, friendly and fair with their prices. We plan to us their services every time! Would recommend them to anyone. Great team and excellent service!

  • Review 53 (2023-10-14 - Rating: 5)

    Called signature because furnace was not working. Charles Weiss did a thorough review of the system, identified the underlying problem, and repaired it. He explained everything clearly and completely. I recommend him highly for any future problems or repairs and will request that signature assign him to my account.

  • Review 54 (2023-10-25 - Rating: 5)

    They always do a great job with my routine HVAC maintenance.. The techs are friendly & knowledgeable. They always check to see if I have any issues and give a great out brief so i know what they did.

  • Review 55 (2019-12-28 - Rating: 5)

    I’ve never had a bad experience with Timothy Off. Their technicians are thorough, conscientious and professional. They work around your schedule and provide a great product at a reasonable price. We had a new Trane unit installed last year and you can notice the difference in efficiency. Best part about this company is that if you do have an issue, Timothy will address it personally. That’s why we use a local, family business like Timothy Off.

  • Review 56 (2022-03-24 - Rating: 5)

    We have used Timothy Off for a few years now. Every person sent by the company has been extremely helpful and courteous. Weve had maintenance as well as a full furnace/air conditioner installation done. I would highly recommend them!

  • Review 57 (2020-12-07 - Rating: 5)

    I have used Timothy Off for our maintenance contract for 10 years. Their service has been outstanding over the years with prompt responses when I had an issue.When the time came up for a new HVAC system, Timothy Off came in with attractive pricing but even more importantly, professional installation and knowing their service record in the past, I can rest assured our home is comfortable.

  • Review 58 (2020-09-17 - Rating: 5)

    Timothy Off was prompt, clean, and finished the job on time. The service techs were professional and polite. The communication through the process of having the new central air installed was great! I even bought a yearly service contract for my heat and a/c. I am happy! I just felt bad for the guys working in the attic when it was so hot!

  • Review 59 (2020-03-06 - Rating: 5)

    The installation of our central air conditioning system was the most pleasant experience we ever had with any type of home renovation/ construction. From moment one Dan and his team where the utmost professionals. They did what they said they would, when they said they would. My home was always clean, and the project was exactly on schedule. The guys even walked our dog multiple times each day they where there! Very glad we chose Timothy Off for this project.

  • Review 60 (2021-05-14 - Rating: 5)

    All of the professionals at Timothy Off did a great job with our install. It was not an easy job but they were courteous, on time, and problem solved to a solution when there was a little issue. The entire time, from proposal to after install, they’ve been great at communicating and keeping us up to date on progress. Couldn’t be more pleased!

  • Review 61 (2021-05-27 - Rating: 5)

    Timothy Off was amazing. Our air conditioner broke and our old provider said they would send over an estimate. A week later we still hadnt heard so we called Timothy Off. They sent over someone that day, we got an estimate that day and a week later, air conditioner and new heater was installed. Everyone was so nice and thorough. I could not have asked for more. Dans the man! Use Timothy Off, you wont regret it.

  • Review 62 (2020-09-29 - Rating: 5)

    The first time we used Timothy Off was for a big plumbing job we hadnt planned on when we first moved in, but they responded quickly and had rerouted our sewage drain to the street in a matter of a couple days. They had to work inside the basement, connect old cast iron to new PVC pipes, and also trench through our front and side yards about 75 feet. They actually did this job the week before Christmas and had it 100% cleaned up and seeded before our family visited for the holidays. Over the following months, they checked in on us and added more topsoil as it settled and reseeded the lawn so it looked as good as new by the next season.When we decided to have central heating and air installed in our house 2 years later, we called them back up, and we are extremely happy with the work they did! Dan was the project manager and worked with Bruce to order the exact materials we needed, with 2 thorough house visits/ walkthroughs before installation. Nate and Tim worked their butts off all day every day for the 5 days they were here. They always conferred with us to make sure we were on the same page as far as vent placement and running ducting through closet spaces. They are all very personable and were happy to answer any questions we had before, during, and after the process. Dan stopped by the project 3-4 times to ensure things were running smoothly, and made sure we understood how to set up the financing option. We would recommend Timothy Off to anyone for any plumbing or HVAC job!

  • Review 63 (2022-07-01 - Rating: 5)

    The upstairs level of my house Stopped being cooled and the temperature went to 85°.At 8 o’clock at night I called Timothy Off to report the problem and see if somebody could come out to help me. A technician was sent to see me and got here at about 8:30 o’clock in the evening and when he diagnosed the problem drove to his house to get a replacement part that he needed. He didn’t leave here till after 930 at night and solved my problem. Not only was he helpful but I was only charged a normal daytime right rather than an after hours rate which was a lot more expensive. I can’t commend him highly enough nor his company for helping me out in a verydifficult situation. I highly recommend using them and will continue to use them for any problems I may have With my HVAC systems. A great company with great personnel. I highly recommend them.

  • Review 64 (2021-10-07 - Rating: 5)

    If I could give more stars I would. I had a big sewer line issue and after dealing with other companies who would take forever to call me back, or not give a direct answer or estimate (this went on for two months), I was recommended Timothy Off. Thank goodness. They had someone out within 48 hours, deduced the issue and had the job completed within two weeks. Everyone was a pleasure and extremely professional. The customer service was excellent.

  • Review 65 (2023-01-09 - Rating: 5)

    Our project was a big one - converting from oil heat to gas heat. Dan, the Project Manager, outlined all the steps involved clearly and precisely. During the entire process , he was readily available for any communications.Frank led the team that did the installation of the new system. Everyone was extremely polite , courteous, and professional in their work. They provided updates on the progress of their work , explained what was next up in the process, and answered all my questions. The team demonstrated great pride in their work!When completed, I had a new gas heating system and a thoroughly cleaned up work area! Thank you!

  • Review 66 (2019-09-09 - Rating: 5)

    I was pleased to work with Dan from Timothy Off--it was easy to make an appointment and he promptly provided me with a quote. The team came 48 hours later for the install and finished in the agreed upon time frame. Everyone I encountered was friendly and professional, I highly recommend them!

  • Review 67 (2023-11-24 - Rating: 5)

    Mike McCracken did an excellent service today. Was clean, efficient and informative. I learned a lot more about our system today and was very appreciative. Signature has been a pleasure to work with. Thanks

  • Review 68 (2021-02-17 - Rating: 5)

    My home was in need of a complete Heat Pump system. I obtained 3 estimates and made a decision to hire Timothy Off - it proved to be a good choice. From start to finish it went ABSOLUTELY smooth!Met w/Dan, the Project Mgr, who answered all my questions, he was kind and knowledgeable. The project moved frwrd to the day of installation: the 2-man crew (Bryan and Nate) were punctual, friendly, knowledgeable and did an excellent job cleaning up upon completion!The installation was finalized within the estimated time frame and was followed-up by Brian who tested and fine-tuned all the aspects of the heating system, he then installed the thermostat and instructed me on how to operate it.Even the Project Mgr, Dan, stopped by that day to make sure everything was going well. Dan went above and beyond by assisting me with some shelving that needed to be re-positioned and rehung.Thank you Timothy Off, job well done by everyone involved!!

  • Review 69 (2020-01-20 - Rating: 5)

    We were definitely pleased with the salesman Dan and the service we received. Our AC crapped out in September and Timothy Off had it replaced in a couple days. Quick, good price and great service.Will use them and recommend them to friends and family.

  • Review 70 (2022-07-16 - Rating: 5)

    Jim was patient and took his time to troubleshoot our malfunctioning geothermal unit. He explained everything in detail, was exceptionally friendly and knowledgeable. Jim cares about his job and his clients and after meeting him today, we will always call Timothy Off for service.Thank you Jim for saving the day!

  • Review 71 (2020-07-19 - Rating: 5)

    What a Great experience we had with Timothy off. Starting with a very responsive detailed and professional competitive quote from Dan. He was very knowledgable and friendly. The installation of our new Trane hvac system by Joe and Brian could not have went better. They arrived on time were freindly and did a very professional and quality installation. Dan the salesperson even stopped out mid day to insure all was going well. Later they send a third tech (sorry cannot remember his name but was also very friendly and detailed) to do a system check and go over the system with us. We are so impressed with Timothy off and all of their staff that we met I would highly recommend them for any hvac needs you may have. Great company to work with. Thank you Dan, Joe and Brian!

  • Review 72 (2020-07-15 - Rating: 5)

    We had our Air conditioning system replaced . The service and work was very proffesional and on point . I had entertained numerous quotes from other companys , But in the end I chose Timothy off for the following reasons. . The price was competitve for the product offered and i found their service Team to be very knowlegable and straight forward. From the initial contact with customer service thru the install they did a wonderful job. Dan our sales guy followed up with a smile on the progress until the install was complete, Also i like the fact that they are local and can service the unit for years to come . Thanks again the Walkers .

  • Review 73 (2018-06-13 - Rating: 5)

    I had Timothy Off Heating, Air Conditioning & Plumbing come to my home to work on our gas furnace. We moved into this home and began having issues with the unit almost right away which was very frustrating. Tims technician was great! He was on time, quoted the repair before the work was done and we have not had any issues since. Great job!!!

  • Review 74 (2020-08-12 - Rating: 5)

    Had my HVAC system replaced by Timothy Off and I can not say enough good things about this group. Starts with the the front office staff who are amazing and will make your day just by talking to them, then comes Dan from sales, who is knowledgeable, honest, and a great person to work with, the install crew showed up ON TIME and they did a fantastic job, they are, professional and cared about their work, and it shows in the final product. would highly recommend giving Timothy Off a call if you are in need.

  • Review 75 (2014-08-25 - Rating: 5)

    Ive had Timothy Off perform my semi-annual maintenance for a few years now and Im always happy with their service. The only time I needed service during a really hot day they were the only ones that could come and help me out right away so thats how they won my business. Their guys are always professional and will explain things to me when I ask. Also, always on time. I highly recommend this company for your HVAC needs.

  • Review 76 (2020-05-14 - Rating: 5)

    From our inquiry for an estimate, to the financing options, to the installation and the follow-up, the crew with Timothy Off Heating and Plumbing, was phenomenal! Dan, the service manager, was quick to answer emails/calls and was more than willing to explain the HVAC lingo if we didn’t quite understand. The crew that completed our installation was timely, professional and also answered any questions we had about our new system! If you’re looking for a HVAC company, we recommend Timothy Off, they won’t disappoint!-Ashley M.

  • Review 77 (2021-09-30 - Rating: 5)

    Tim and his team have been the most professional HVAC service provider I have ever dealt this. His service techs are trained, education and courteous at every interaction. If anything negative were to ever happen, I have every confidence that Tim would make it right. I trust his team with all my properties for both service and installation needs.

  • Review 78 (2023-11-21 - Rating: 5)

    Love these guys. Very professional and always do a great job. The communication for the appointment is best in class. They even sent me a pic of who was coming and their name which was nice.

  • Review 79 (2019-12-28 - Rating: 5)

    Awesome customer service. Office staff and technicians are efficient and friendly. I appreciate the truthful diagnosis and not being oversold on services not needed! I have been using Timothy Off Heating, Air Conditioning and Plumbing for several years now and it has always been a great experience.

  • Review 80 (2021-01-29 - Rating: 5)

    Our 25 year old heat pump gave out. The service tech was here within 3 hours. He was professional and knowledgeable.We had to replace our entire system and we are very please with the speedy service and quality installation.Dont wait for your old inefficient system to break. Call Timothy Off.

  • Review 81 (2014-08-21 - Rating: 5)

    Last year, we had a plumbing emergency in our new home and left a message for Tim Off at 5:45am. My wife knew them from her work utilizing them for all of their HVAC services. Their tech was there by 8am and he worked all day to install a new submersible pump in our well. Brendan was awesome...very friendly and knowledgeable and we were extremely happy with the service they provided. Over the next couple months we had other emergencies - and didnt hesitate to call Tim Off right away. For quality service - you get what you pay for. Im sure there are cheaper companies out there.....but good luck in getting a quick response from them. From Kim in the office to all their techs in the field....they are a top notch organization who I would recommend to anyone.

  • Review 82 (2021-03-05 - Rating: 5)

    We just had a 20+ year old HVAC system and water heater replaced by Timothy Off HVAC. The entire experience was great! The initial visit by Dan to discuss our options was amazing. Just an honest evaluation and discussion with no pressure. The installation was scheduled quickly. The crew that did the installation were awesome. They were all very professional and willing to answer any question you might have. When they were finished, the entire are was completely clean.I am very pleased with the work and the staff at Timothy Off HVAC. I would highly recommend them for your HVAC or plumbing needs.

  • Review 83 (2019-08-08 - Rating: 5)

    On the hottest day of the summer (100 degrees on a Saturday) my A/C unit stopped working. I didnt think I would be able to get anyone out until Sunday or more likely Monday. I called Timothy Off, left a message and got a return call within 20 minutes. He gave me a 2 hour window, 1 to 3pm, to have someone out to get me going. Sure enough a tech (Jim) showed up at 1:10 and got me up and running. No pressure to upsell like many others and the price was very fair and reasonable. Great Service! I would highly recommend Timothy Off.Bob P

  • Review 84 (2020-01-17 - Rating: 5)

    So no one wants to have to replace their ancient HVAC system, especially not in a short period of time. But everyone at Timothy Off made the process as painless as possible. Our heater died at the beginning of the week and snow was expected to start falling in six days! I made a call to Timothy Off on Monday morning and by Monday afternoon they had a great tech out to check out what was going on. We learned there was a possible fix but it couldnt be guaranteed on our HVAC system that was old and had already given us trouble. So within two hours, a sales representative, Dan, took some measurements and did some quick calculations and was able to provide us with a thorough rundown of all of our options. It hurts less to part with money when you know exactly where its going and everyone is pretty understanding that this is not the ideal situation. By Thursday morning, we had a team out installing our new system. The installers, Chandler and Kelly, were courteous and friendly and they got right to work. Once the work was done I went down to the area to check out my new furnace and I was pleased to find the area even cleaner than I had left it! Timothy Off definitely has a very happy customer!

  • Review 85 (2014-08-20 - Rating: 5)

    Timothy Off (Owner) is a very reputable person. I have spoken to many people in the trades as well as residents of the West Chester, PA area over the years and they all respect his work and professionalism. Personally, I had a different HVAC company service my unit and that company tried to tell me I had some very expensive repairs that needed to be done. I was skeptical because the unit is not that old and has been serviced regularly. I called Timothy Off for a second opinion. Tim sent his technician right away and they confirmed my belief that I did NOT need the expensive repairs. Then Tim himself came to my house (for a 3rd opinion) and confirmed that I did NOT need the repairs. I was very impressed with that kind of attention and honesty. I would highly recommend Timothy Off HVAC to anyone in need of repairs / maintenance / replacement.BTW - get yourself on their email / mailing list as they frequently send out money saving coupons for their services.Gregg Ziegler

  • Review 86 (2020-08-23 - Rating: 5)

    After our A/C unit died this summer, Dan measured our inside system and described how it would be a tight fit to put a new condenser unit on our inside system but that he felt confident that it could be done. He also noted that, given the age of our system (27+ years), we would save labor costs replacing the furnace at the same time instead of doing it in separate jobs, and also eliminate any complications with fit. Of course, I knew that our furnace was going to need replacing before too long, but I was so fixated on getting the A/C fixed, replacing the furnace wasnt really on my mind, so I was glad that he brought this up. I appreciated that Dan did not hard-sell replacing both units in the least, but just presented it as an option, which made a tremendous amount of sense given the age (and increasing lack of reliability) of our furnace.Dan gave us an initial installation date, which he thankfully was able to move up given that we had no A/C during the hottest part of the summer. His crew was there first thing in the morning and got everything done in one day. The new system runs great and is much more effective at cooling the upstairs of the house overnight than our old system was. And I’m delighted not to have to wonder anymore if the furnace is going to go on when it gets cold. We contacted Timothy Off in the first place because our usual service people could not provide an A/C system, and chose them because they are local but seemed big enough to be a well-run outfit that met our needs. That absolutely proved to be the case, and were glad to have begun an ongoing relationship with them.

  • Review 87 (2020-07-11 - Rating: 5)

    I had a new HVAC system installed by Timothy Off. They gave me a fair price on a good system that really upgraded the cooling power for my house. Throughout the process, I was treated well. The guys were professional and clean and friendly. Would definitely go with them again for other jobs.

  • Review 88 (2021-09-15 - Rating: 5)

    Needed a new HVAC system (AC and Heating) about a year ago. I had several local vendors come quote us. Timothy Off sent Dan Lippin. From beginning to end, he was professional, knowledgeable, and honest. Other vendors tried to sell me on unnecessary deals and features. Dan broke it down and sold me what I needed.I have now had the system for a year. Service through Timothy Off has been pleasant and reliable. I am 100% satisfied at this time. I highly recommend Timothy Off for your HVAC needs. If you are fortunate enough to have Dan as your Project Manager, you wont be disappointed.

  • Review 89 (2020-09-11 - Rating: 5)

    We set up a maintenance contract with Timothy Off to look after our two HVAC systems. We knew one of our systems wasnt working quite how it should and during the first maintenance visit, the technician confirmed that it had died! Dan came out the next day and gave us all of the options for replacement. We chose to also replace replace the furnace at the same time as the AC to save money and hassle in the future. The installers were punctual, professional, clean, friendly and clear when explaining things to us. The installation was carried out during a tropical storm and we lost power before the installation was finished so they couldnt complete the installation. We called as soon as the power was back and they returned and finished the job in the same professional way. Thank you for getting us back to normal, we can now sleep soundly in our cool bedrooms!

  • Review 90 (2020-09-01 - Rating: 5)

    I recently had my HVAC replaced by Timothy Off. From the initial contact by Kenny to the completion of the work, it was top notch. All aspects of working with Timothy Off was very professional and high quality. I am very satisfied and highly recommend their services.

  • Review 91 (2017-08-09 - Rating: 5)

    I have used Tim Off for over 10 years and am very pleased with the quality of service that I get from them. Every technician that has ever walked thru my door has been very professional and courteous. I recently had a strange issue on my older system in which required 3 visits and when I called to report it they were at my front door step with in an hour.I would recommend this organization to everyone.

  • Review 92 (2019-12-28 - Rating: 5)

    Timothy Off and employees have always arrived in a timely and friendly manner. From before they even enter your home they are prepared, not only for the job, but also to keep your home clean! As a woman who is frequently home alone, they make you feel like family and taken care of, never taken advantage of. They are responsive even during “peak times”. From their professional services to their friendly demeanor you could not ask for a better or higher quality experience! Highly recommend!

  • Review 93 (2020-05-15 - Rating: 5)

    We recently had Timothy Off install a new water heater and complete HVAC system. The crew showed up on time and the installation went without incident. The team were professional and courtesy AND careful due to the Coronovirus pandemic. Dan Lippin turned up the day of installation to make certain all was good and we were happy and followed up 2 days later. There are some minor adjustments that need doing but his team were right on it. We went with them because out of the 3 companies that quoted the job they were the only ones not to drive up the price only to bring it down again. They offered an estimate first time that was fair and reasonable without telling us how great they were if we signed on the dotted line immediately. Besides they are a local company and keeping the money in the community was important to us.Give them a call you wont go wrong.

  • Review 94 (2023-11-10 - Rating: 5)

    Every time I have had Signature come out for a service call the technician has been exceedingly polite and knowledgeable. I’ve always felt confidence that they were giving me the best service possible with honesty and integrity.

  • Review 95 (2018-06-30 - Rating: 5)

    We were not existing customers of Timothy Off, however, when our regular company could not come through, without hesitation, Timothy Off provided outstanding service QUICKLY and efficiently in supplying and installing a part for our air conditioner in 95 degree heat. On a weekend. They were awesome.

  • Review 96 (2023-10-14 - Rating: 5)

    We first used TImothy Off a few years ago when our heat pump system went bad. They were extremely professional and friendly. They sold us a reasonably priced new system and the final product looked like art work compared to our old system. Tim told us the new system would save us money on our monthly bill and it still is. Couldn’t be happier with them.We had a small hiccup with the system and Timothy Off came right out and straightened everything out. Better yet, it was all covered under the warranty. Timothy Off continues to impress and will always be our choice for HVAC.

  • Review 97 (2020-03-02 - Rating: 5)

    I had my Heater and Ac that was 12 years old on its last leg, starting to nickel and dime me. So I called around got a bunch of different quotes and by far Timothy Off blew the Competition out of the water! I had the pleasure of speaking and working with Dan Lippin as the project manager. Everyone from the phone calls to Dan and the office to speaking with the service techs everyone was extremely knowledgeable and very polite! Thank you Timothy Off for exceptional service!!

  • Review 98 (2020-02-01 - Rating: 5)

    Dan and the crew at Timothy Off did a great job replacing our Trane furnace. They were very honest and performed top quality work. We have recommend them to friends and will continue to use them in the future.The Barons

  • Review 99 (2020-02-04 - Rating: 5)

    I am writing - with pleasure - to express my absolute satisfaction with Timothy Off and his team. Note that I have no affiliation with them, other than that of a loyal customer. I do not generally write Google reviews but felt the need to do so after my experience.To set the stage, our house is over 250 years old and runs on a water-fed radiator and baseboard heating system. Timothy Off had been servicing our Weil-McLain high-efficiency unit for two years, but we had little history with it before purchasing the home in 2017. On the Wednesday before Thanksgiving, the boiler failed. Timothys techs rushed right out and discovered that the heat exchanger had cracked and expertly explained how this was a common failing of earlier models of this boiler. Knowing that it would take a bit to get a new boiler, the team sprung into action with a detailed quote outlining all of their activities. They offered space heaters to keep our family comfortable, and gave us a priority time slot to get the heat fixed. Thats when the cavalry arrived...Over the course of two days, Timothy Off personally came out and led his team of skilled technicians in a methodical, professional manner to install the new boiler and reconfigure the wonky copper piping that was previously there, improving the efficiency of the system overall. When a new part failed, they came immediately to rectify it, with Timothy himself coming out again to replace it while his holiday party was about to start at the office. Ever since, we have had no trouble with our heat and our old house is a toasty and comfortable as it has ever been.Timothy, his sales staff, office staff, and technicians were professional, attentive, and caring. The repair was not inexpensive, but I actually felt good about making the payment after the care they took to ensure my familys comfort. We will be using Timothy Off for all of our plumbing/HVAC needs in the future and I recommend them without reservation.

  • Review 100 (2020-06-29 - Rating: 5)

    From salesman to installers and technician, we had nothing but a positive experience after our a.c. broke and needed to be replaced. They helped us find exactly what we wanted at an affordable price and it was installed in less than a week with precision craftsmanship. Everyone was unbelievably helpful, courteous, and very professional. We highly recommend them to anyone in need of HVAC or plumbing.

  • Review 101 (2019-12-28 - Rating: 5)

    We have been using Timothy Off for all of our HVAC and plumbing needs and have always had wonderful results. The technicians are top notch and the quality and value are excellent. We wouldn’t think of using anyone else.

  • Review 102 (2020-10-02 - Rating: 5)

    Timothy Off replaced our 2 furnace/AC systems in September. From the sales call thru installation and follow up they were great. A fair price and professional conduct and service, we could not be happier.

  • Review 103 (2022-12-19 - Rating: 5)

    Had to replace our hot water heater. Called them on a Sunday and the replacement was installed on the following day. Doug and his team were professional, efficient and great representatives of this business which we strongly recommend!

  • Review 104 (2014-08-21 - Rating: 5)

    From the front office, to the Tech, I had a great experience with Timothy Off HVAC. I had a Tech service our AC and he was on time, knowledgeable and extremely courteous. I love the fact that each Tech is able to take payment on the spot and can do so in an environmentally friendly way by emailing me the invoice and receipt. Keep up the good work and I will continue to refer family and friends! -John Hochhaus

  • Review 105 (2020-11-16 - Rating: 5)

    Nov 6 had timothy off put in new furance,ac,hot water heater,guys showed up want right to work taken out old stuff.befor i knew it new was in,they all veery kind and did there job and cleaned up after themselfs,very happy with them.thank you all

  • Review 106 (2023-11-01 - Rating: 5)

    Tim Off installed our gas heater when we converted from oil to gas. His firm also provided plumbing services in conjunction with our kitchen and powder room remodel. The work was first class in each case. We had one little issue involving some duct work needed to relocate a floor duct in our kitchen. Tim was the consummate professional in our discussion relating to this and swiftly resolved the issue to our complete satisfaction.Every contact that we had with Tims staff has been exceptional. They are all extremely professional and just a pleasure to interact with.Previously, we had one contractor for our heat, another for our AC and still another for general plumbing. We are pleased to say that Tim is now our single source for Heating, AC and plumbing services. His firm has our highest recommendation.

  • Review 107 (2020-06-05 - Rating: 5)

    Provided clear expectations on what installation entailed. Technicians were friendly and neat. Also, well run organization as there was collaboration amongst all of their team members which made the installation process seamless. Overall highly recommend Timothy Off for installation of any A/C or heating needs!

  • Review 108 (2018-01-09 - Rating: 5)

    I highly recommend! We had a slight issue after installation that they were quick to address and rectify. They went above and beyond what most companies would do. They gave us great service for a great price while installing an all new HVAC system that we have been thrilled with for the past 6 months.

  • Review 109 (2022-05-04 - Rating: 5)

    Just sending a note to acknowledge my exceptionally positive impression of your hvac company based upon the initial visit to my home from your representative Dan Lippin. He was professional, courteous and polite. He was also responsive and took the time to understand the needs related to my current system and what I hope to accomplish by hiring a contractor. If he is any indication of Off as a company, I can only imagine how smooth things will go if I move forward

  • Review 110 (2014-08-26 - Rating: 5)

    I have been using Timothy Off Heating and AC since I bought my house nine years ago. They come out twice a year and service my unit to make sure it is running efficiently and answer any questions. They always send out very courteous and knowledgeable technicians. Whenever I have a problem, they are here that day to assess the situation and offer a solution.I highly recommend them to anyone looking for a new system or general maintenance. They are one of my top service companies!

  • Review 111 (2021-01-08 - Rating: 5)

    Salesman Dan Lippin was very knowledgeable and explained all of the available options for a new HVAC/heat pump. The installers were professional and efficient and my installation went perfectly. I highly recommend using Timothy Off.

  • Review 112 (2018-07-06 - Rating: 5)

    I am grateful for the Tim Off plumber sent to help my family. Doug was able to diagnose the main drain problem, and more importantly, he was able to recognize his equipment’s limitations and that he needed to refer me to a specialist so as to not waste more time and money. He made an excellent referral too!

  • Review 113 (2021-04-30 - Rating: 5)

    We were very pleased at the speed, professionalism, and follow up with our central AC installation. One extra nicety was that, upon realizing that our attic access was going to be too small for the size of the equipment, the company arranged for - and made part of the overall service fee - the services of a contractor to install pull-down steps in a larger access opening. Very easy process all around and the house is very comfortable as the hot weather is just about to start.

  • Review 114 (2019-12-29 - Rating: 5)

    Working with this company was an outstanding experience. I expected to wait with my heat off, and they treated me like “royalty” or as they say, “family”, they’ve always notified us well in an advance of any scheduled service. Additionally, their technicians always leave our home looking just as we left it, which is ALWAYS appreciated. They were simply a wonderful experience.

  • Review 115 (2022-04-20 - Rating: 5)

    Im glad I chose Timothy Off Heating for my new heat pump install. Special shout out to Kenny, Chandler, Kelly, and Brian for a job well done. If youre looking for an HVAC contractor, dont delay, give them a call!

  • Review 116 (2019-12-29 - Rating: 5)

    I have been using Timothy Off HVAC and plumbing for the last nine years. I have used them for annual service, repairs and upgrades to my systems at three different homes. I have also used them at my rental properties. Once their technicians got the systems and plumbing squared away, it was smooth sailing with regular maintenance. If you have rentals, you know how stressful emergency calls can be to the landlord. The staff at Timothy Off answers on the first call and help is on the way. Stress gone.

  • Review 117 (2020-11-17 - Rating: 5)

    A very professional and knowledgeable rep came out to evaluate our system when our furnace broke. He recommended a new Trane unit to replace our 25-year-old furnace. Scheduling was easy, installation was trouble-free, and installers were courteous and professional. The new thermostat is easy to use and wifi capable. After living with the new system for a few days, weve noticed improved, even heating in our home, especially in far bedrooms where chills were noticeable before. Highly recommend.

  • Review 118 (2021-06-29 - Rating: 5)

    Very professional, knowledgeable, informative and friendly Team providing 5 star customer service from start to finish with a new HVAC install and so happy and 100 percent satisfied with the entire process. We highly recommend Timothy Off HVAC Company.! Terri Jameson

  • Review 119 (2020-01-03 - Rating: 5)

    We have used Timothy Off Heating and Air for over 15 years. Tim and his team have have replaced 2 HVAC units in our home which were previously installed by another company. His techs are always clean, extremely professional and always take the time to explain exactly what the issues maybe.

  • Review 120 (2023-10-19 - Rating: 5)

    Woody was very professional and knowledgeable. He answered all my questions. He was thorough and explained all the services that were done. Hope to see him again in the spring.

  • Review 121 (2023-11-01 - Rating: 5)

    Mike McCracken from Signature is everything listed above plus a very cordial personality. I was especially impressed with his attention to detail plus a clear explanation of one change he made.

  • Review 122 (2019-11-27 - Rating: 5)

    MoreVent came this morning and recommended $2,748 of maintenance. Timothy Off came this afternoon and replaced a capacitor for $191 and problem solved! Ryan was awesome! This is a company you can trust to get your HVAC working and not try to sell you a new furnace when you dont need one.

  • Review 123 (2014-08-20 - Rating: 5)

    Timothy Off installed a new Air COnditioning Unit for us last year. They were very helpful from the beginning explaining the differences between units and additional components available. The process was easy and the work was done in a very professional manner. We would recommend Timothy Off to any of our friends.

  • Review 124 (2019-07-11 - Rating: 5)

    Timothy Off did great work for a good price installing a new kitchen faucet, new shut off valves, and a new exterior hose bib for us. I was not aware they did plumbing work until recently. Im glad they do.

  • Review 125 (2014-08-20 - Rating: 5)

    We have been using Tim Off Heating and Air Conditioning for several years, and we will continue to use them. Kenny is at my house twice a year as part of our service contract and it is always a pleasure to see him. We did have to place a sevice call during a recent winter, (and of course it was a Sunday), and the service tech was at our house in less than an hour and had us going in no time at all. I cant say enough about Tim Off Heating and Air and I will continue to recommend them to anyone who needs a reliable and quality heating and air conditioning servce.Keep up the good work.

  • Review 126 (2023-10-10 - Rating: 5)

    Great Job! We had a top notch experience with our heater service done by Woody May. Fixed quickly, explained fix and was very customer focused. Thanks for the great job!

  • Review 127 (2020-02-21 - Rating: 5)

    These guys are great. Did a great job with a new boiler install and accomplished what other contractors said could not be done.Also took great care of us when our CO alarm went off and fire trucks should up in middle of the night. Really take an interest in their customers and will use them over and over.

  • Review 128 (2020-11-11 - Rating: 5)

    Joe, Bryan and Brian were extremely helpful, answered all my questions and provided me with additional information about my heat pump. They were courteous and respectful of my home. The installation took place just as it was described in an efficient manner. Good communication and follow up from Dan.

  • Review 129 (2017-04-11 - Rating: 5)

    We have never written a review but Timothy Offs service was so above and beyond our expectations, that we had to stop everything and recommend this business. We have had problems with our sewer line for years and have spent so much money having people run a snake through and charge us a fortune, and then within the year, we have a back up again. Timothy Off came in with a lower rate than the local plumber we have been using, and they replaced our sewer line. At the time, there was so much rain, that the ground settled and caused a bit of a sinkhole and our pavers for the walkway fell through. We asked them to take a look at it, and one day we came home from work, and the sinkhole was filled BEAUTIFULLY and mulch and grass seed covered with straw was put all over the place. It looked so nice and saved us so much time, and they didnt even have to do any of it. We would HIGHLY recommend them and are grateful for their awesome service.

  • Review 130 (2014-08-20 - Rating: 5)

    We have known Timothy Off the person since he worked for a former HVAC contractor who has since been bought out. We lost track of Tim after the buy-out, and we suffered through the contractor woes after that buy-out including the complete replacement of our heating and air conditioning systems. We quickly learned that local ownership and local service people were necessary to provide top-notch service.Then we heard that Tim had formed Timothy Off Heating & Air Conditioning Co. and we jumped at the opportunity to have him, his new company, and his service people service our heating and air conditioning needs. We ended our other relationships and began our new relationship. This was a difficult move because we had new equipment that was installed by others, but the others were not tending to things as they should have. Timothy Off Heating & Air Conditioning hit the ground running and we experiwnced a high level of service and a high level of quality, both of which have continued through today.We have gone through difficult winters, we have gone through difficult summers, and we have gone through difficult personal times, and each time Timothy Off and his company and his service techs were there for us to solve our problems. The level of service and the level of quality have made a nice-to-have relationship into a must-have relationship. We have never been left in the cold, we have never been left in the heat, and we have always found a friend at the other end of the phone when we call. They demonstrate the willingness to expand with the offer of plumbing services and then the air scrubber capabilities, and Im sure there will be more in the future. They truly want to provide the best for their customers.

  • Review 131 (2023-01-06 - Rating: 5)

    Installed a 20 Seer Bosch HVAC (Heat Pump and Air Handler). Very informative and professional at sale and installation all at a fair price. Have used two of the larger suppliers of HVAC on numerous homes over the last 30 years and this was by far a much better experience with no pressure to upsell like the others push. Would highly recommend them.

  • Review 132 (2023-11-28 - Rating: 5)

    Mike was an excellent technician. He explained the issue, described the process, and finished in a very reasonable Mike was courteous, conscientious, and professional. Gave some helpful tips as well.

  • Review 133 (2023-11-22 - Rating: 5)

    It was good to have familiar Service works come back. He is super friendly and helpful with whatever concerns or questions I had and was able to addressed them. Great customer service with efficient use of time.

  • Review 134 (2020-06-22 - Rating: 5)

    Ive used these guys for a few services in my new home. Always knowledgeable, courtesy, and priced competitively. And if there is a mistake made (were all human) they take care of it right away. Overall, a great company to deal with for plumbing and HVAC.

  • Review 135 (2023-10-27 - Rating: 5)

    I had a very positive experience. The technician, Tim, arrived on time, was polite and professional. Tim completed the job and answered all of my questions.

  • Review 136 (2020-07-07 - Rating: 5)

    Timothy Off HVAC has maintained my heat pump for years and when the 17 year old unit was ready to be replaced Timothy Off HVAC was my only choice. Great service great job great people. Happy customer...

  • Review 137 (2022-07-15 - Rating: 5)

    Professional business through and through. Very responsive, arrived on time and was very informative. Explained the problems with my AC and offered multiple options. Prices were lower than a competitors quote. Will use them in the future when needed.

  • Review 138 (2022-05-27 - Rating: 5)

    The team was prompt, respectful, professional and thorough. They answered all our questions and made us feel very comfortable. There was no pressured sale but instead a focus on what we needed - not their payment. I would recommend to all.

  • Review 139 (2015-08-10 - Rating: 5)

    I had an emergency on a Saturday late afternoon and was in a panic. When I found them on the internet search, I called them and they were able to send someone out within an hour. Tim was very professional and helpful. He was able to get me to a position to finish the job myself and offered suggestions on how to complete it. I highly recommend this company and will use them again!

  • Review 140 (2023-10-10 - Rating: 5)

    Charles did a thorough job explaining the problems with our heating system. He also said he was well supported by the company.

  • Review 141 (2023-11-03 - Rating: 5)

    The service technician was very pleasant and informative. Equally as important was that he was on time and showed up when he said. And only took as long as he had estimated.

  • Review 142 (2014-11-24 - Rating: 5)

    Had no heat, called Timothy Off after being with Horizon Services for 12 years and someone was at my home and problem fixed in less than 2 hours on a Sunday! Horizon got too big.I am happy to work with a local company that believes the customer comes first.

  • Review 143 (2014-08-20 - Rating: 5)

    Technician came for our annual a/c service. It was easy to schedule. I believe in being proactive and preventive whenever possible. He explained what he was going to do and gave me some tips for maintaining the system on a day-to-day basis. Cost was very reasonable in my opinion. If this helps prevent a failure in the middle of one of our heat waves its an absolute bargain!

  • Review 144 (2023-10-11 - Rating: 5)

    Tom was giving me a quote for a new heating/cooling system. He was on time, knowledgeable and explained the quote in detail. He was also very professional, no pressure.

  • Review 145 (2014-08-29 - Rating: 5)

    My water heater leaked on a Friday night in October. Water, water everywhere.I called Tim Off Heating in a panic and within 30 minutes a technician came out. A new water heater was delivered and installed the next morning. Yeah! The service guy was great - very neat, courteous and knowledgeable. I now have a yearly maintenance contract.

  • Review 146 (2023-10-18 - Rating: 5)

    Brandon was unable to repair our heater. He explained what was wrong and that a part would be ordered and we would receive a call when we would have our heater repaired.

  • Review 147 (2020-11-23 - Rating: 5)

    Installed a new gas furnace and condenser in my house in November. They were one of the best priced vendors with a high quality product, and they have reputable quality and clean/professional installers. Contact Dan Lippin for a quote!

  • Review 148 (2023-11-29 - Rating: 5)

    Signature folks are great to work with and Tim came worked the issue, explained everything and was on his way. I recommend Signature.

  • Review 149 (2013-11-30 - Rating: 5)

    We called for emergency maintenance on our heating unit. Their diagnostic cost was lower than any one else we called. The tech, Dan, diagnosed and fixed the problem with professionalism. Our unit was older, so he explained the risks of not replacing it, but was far from sales-ey. He was intent on fixing our issue. Overall, the experience was positive and personable. They have earned our consideration for their business when the time comes to replace the unit.

  • Review 150 (2020-01-10 - Rating: 5)

    Called and within an hour a trained qualified tech showed up. Analyzed what was wrong and completed the job. Great company to work with. We have 2 houses and they work for us at both. Referred them to others that are also happy with their excellent service and sales.

  • Review 151 (2023-11-17 - Rating: 5)

    Kennis was a great technician. Very polite and took the time to explain how things worked. Gave honest appraisal of furnace.

  • Review 152 (2022-03-27 - Rating: 5)

    I would not hesitate to recommend Timothy Off!!! From start to finish, everything went just as promised. Bruce, Dan, and the entire installation team were top notch!!! Thank you!!!

  • Review 153 (2021-08-26 - Rating: 5)

    I have nothing but positive things to say about Timothy Off. The cost was more than reasonable and they provided excellent service from beginning to end. Theyve found a repeat customer in this guy.

  • Review 154 (2017-02-09 - Rating: 5)

    We bought a house here in Exton and the original HVAC was installed by Timoghy Off. Called them and finally we decided to buy their annual turn-up service. They had very professional technician and easy to deal with.

  • Review 155 (2023-11-04 - Rating: 5)

    Dan goes the extra mile all the time. His expertise coupled with his caring and professionalism ensures our loyalty. Thank you, Dan

  • Review 156 (2014-08-28 - Rating: 5)

    Great service and professionalism to go along with the best price I could find for a Trane. Even sent us a surprise basket as a thank you for getting a whole new system. Also gave us a free $750 wifi thermometer which I wanted but wasnt available for our system when we bought it, but b/c we were getting error messages on our system they provided the wifi thermometer for free. They earned every penny we have given them from the beginning. The president even came out once to check on things and I didnt realize until he handed us his biz card when he was leaving who it was. So I ran outside to express my appreciation for everything. The sales agent Bruce handled all my questions even at night and over a holiday weekend. This is the way a company should be!!!!!!

  • Review 157 (2023-10-16 - Rating: 5)

    Matt did a great job. Courteous, knowledgeable , prompt and efficient. Explained to us what he was doing and what was needed.

  • Review 158 (2019-07-11 - Rating: 5)

    I have been a customer of Tims for over 15 years and have always been completely satisfied. Every technician who has ever serviced my unit has been courteous, efficient, and knowledgeable. I would highly recommend this company.

  • Review 159 (2019-07-12 - Rating: 5)

    Great service. Technicians are thorough, knowledgeable, friendly and explain things. I use them for multiple properties and am very happy with their service. The people I talk to on the phone at their office are also very friendly, Helpful and thorough.

  • Review 160 (2022-01-26 - Rating: 5)

    They did a great job. It was messy out and they kept my floors clean as they were going in and out. Their financing option is great if you qualify. Would highly recommend.

  • Review 161 (2022-06-09 - Rating: 5)

    Quick and very professional. They even took care of all the rebate paperwork. So happy with our decision to go with Timothy Off.

  • Review 162 (2022-01-12 - Rating: 5)

    My dad converted his boiler from oil to gas. This was a huge project and they did the job professionally and had the means to remove the ancient old system without issue. We highly recommend them.

  • Review 163 (2019-12-26 - Rating: 5)

    This company is the best. They have done my maintenance for years, and recently replaced my unit. Everyone that I deal with is knowledgeable, honest, courteous, and punctual. A good experience all around!

  • Review 164 (2023-10-24 - Rating: 5)

    Timothy Off Heating/Air is the best. From start to finish. Professional quotes, reasonable pricing, expert installation!

  • Review 165 (2020-09-28 - Rating: 5)

    Very pleased with the work of Timothy Off HVAC. Very professional from beginning to end. Highly recommend. Prices, I thought, were also competitive.

  • Review 166 (2023-11-25 - Rating: 5)

    Signature HVAC was very responsive with our loss of heat. Ryan communicated with me in-regards-to the problem and charges. Highly satisfied!

  • Review 167 (2023-11-24 - Rating: 5)

    Sav was very nice, cordial, and respectful. He answered all of our questions that we had. Highly recommend!

  • Review 168 (2014-08-21 - Rating: 5)

    This organization is top-notch!! Always friendly and efficient. They even send a picture of the person who is coming to take care of you! They put in my new furnace and air conditioning and also check it summer and winter. I am very pleased with everyone connected with this service!

  • Review 169 (2021-06-17 - Rating: 5)

    Easy sales process, fair pricing, and great customer service all around. The installation team and technician were all professional, courteous, and clean. Highly recommend!

  • Review 170 (2022-09-19 - Rating: 5)

    The technicians and the salesman were professional, knowledgeable and polite. I would definitely recommend Timothy Off to friends and family!

  • Review 171 (2014-04-24 - Rating: 5)

    Great service!!! I had them do some work for my wifes grandparents in West Chester and they went over the top with customer service. They are older and can easily get frustrated. The technician took time to explain what need to be done and reached out to me to confirm the service....and the pricing was very fair. Many Thanks

  • Review 172 (2023-11-16 - Rating: 5)

    Kennis was terrific, and knew what he was talking about. Great guy and a real asset to Timothy Off/Signature.

  • Review 173 (2020-07-31 - Rating: 5)

    Very professional team, worked very clean and neat. Face coverings, shoe coverings and tarps. Replaced furnace and AC all in one day. 365 day guarantee can’t be beat with these guys, true professionals!

  • Review 174 (2020-09-30 - Rating: 5)

    They were wonderful, was able to schedule the work within a few days. Doug showed up on time, did great work. I will use them again in the future.

  • Review 175 (2019-07-11 - Rating: 5)

    I have worked with Gary personally for about a year. I have been 100% satisfied with the services received. Honest work and fair pricing! Highly recommend.

  • Review 176 (2019-12-24 - Rating: 5)

    From my normal tunes ups; to the recent furnace blew out - help! always, always, always the best. Been with them for 5 years going strong. Couldnt ask for better service.

  • Review 177 (2020-09-28 - Rating: 5)

    Kenny Denson was great and easy to work with. We had a new system installed and running within 2 days.

  • Review 178 (2020-05-20 - Rating: 5)

    Have used this company twice for new HVAC systems (for different houses). Both experiences were great! Fast installations and great products.

  • Review 179 (2022-09-20 - Rating: 5)

    Heat pump and boiler installation. Excellent service, excellent price. All technicians were polite, informative and professional. Would highly reccommend!!

  • Review 180 (2023-11-10 - Rating: 5)

    Bill was on time, professional and did a great job making the repair to my system.

  • Review 181 (2019-12-27 - Rating: 5)

    Very professional, friendly and quickly responded to our need to replace our HVAC unit even during the holidays. They are a trusted recommendation for your HVAC needs.

  • Review 182 (2022-10-08 - Rating: 5)

    Doug was very friendly and helpful. He fixed my water heater quickly and efficiently.

  • Review 183 (2023-11-01 - Rating: 5)

    Kennis was very professional during his visit, took the time to explain what he had done, including pictures.

  • Review 184 (2023-11-16 - Rating: 5)

    Very informative, our technician did not stop until he figured out the source of the problem. And updated me every step of the way

  • Review 185 (2020-07-16 - Rating: 5)

    The two HVAC servicemen were professional, installing a complete heating/AC unit. They replaced the complete system and left the basement room spotless.

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