JAMES BROWN Plumbing Heating & Air Conditioning, LLC

Located in West chester, Pennsylvania

Address: 906 Old Fern Hill Rd Suite 3, West Chester, PA 19380, United States

Phone: +1 610-873-0622

Rating: 5

Review 1 (2024-05-29 - Rating: 5)
Scott and his team have done work multiple times in my house. He always gets me on the schedule no matter when I need service. Most recently they replaced our kitchen faucet. Doug has come out and is very professional and makes sure everything is done properly. Would recommend James Brown for any plumbing job!

Review 2 (2024-10-22 - Rating: 5)
I wish I could give more stars! Fantastic service from the moment I called at 11:30 am until the moment the technician left before 4pm on the same day. April was amazing and Jim was, too. And the first honest advice I’ve ever received. I would be happy to give this company a personal reference if anyone would like one.

Review 3 (2024-08-28 - Rating: 5)
Quality work & Outstanding customer service!Doug was friendly, knowledgeable, on time, and did excellent work.We could not be happier and highly recommend this company.My only regret is that I did not find James Brown Plumbing Heating & AC sooner!

Review 4 (2024-06-07 - Rating: 5)
I have worked with Brown Plumbing/HVAC for several needs in my house over the past few years from major HVAC install to faucet and toilet replacements- they are the best. Scott and his team communicate well, always timely, professional, clean and work above and beyond every time. I can’t recommend them enough.

Review 5 (2024-08-18 - Rating: 5)
Great work - EXCELLENT customer service & quality work all the way around! Would highly recommend. You dont see this kind of attitude and care put into services anymore!

Review 6 (2023-06-23 - Rating: 5)
We would highly recommend James Brown for any plumbing, heating or AC concern. A well run, family owned and operated business is hard to find. With James Brown, that is exactly what you get. They were extremely responsive as they went out of their way to accommodate an emergency plumbing/sewer issue.This was after we already hired a big box franchise plumber to come out for emergency services the day before. With James Brown, we were able to save thousands of dollars worth of unnecessary work that was recommended prior.So if you are looking for an honest, trustworthy company choose James Brown. They provided solutions immediately and were able to have the issue fixed within a few hours.

Review 7 (2018-06-03 - Rating: 5)
James Brown plumbing is my go to when we have any plumbing issue at our home. They are often able to come out same day, stick to the appointment times, and are clear and straightforward about what needs to be done. The prices are not the lowest around, but they are not exorbitant. The quality of service is definitely worth what you pay.If a job is too big for them (like when our sewer main pipe was crumbling and needed to be replaced) they recommended another company that turned out great.I have used them for over 6 years and have never been disappointed.

Review 8 (2017-05-31 - Rating: 5)
Scot Brown and I met at a networking event called LeTip. I immediately knew he was a trust worthy guy. I had them come out and do service on my town house and the guy who came out as great. Very personable, friendly, clean and timely. He didnt judge me for the dumb questions I was asking either.I had an emergency with my boiler at another property and it had stopped working on a Thursday afternoon. I called around 3PM and Scott had someone out Friday morning and got it back running by 9AM. Their service is fantastic and I would recommend these guys to anyone and everyone.

Review 9 (2024-07-30 - Rating: 5)
After experiencing a broken AC in the middle of the hottest time of the summer, we’re very happy with the response from James Brown. We scheduled a service call and quickly had a tech come to our home. The service tech, Tyler was helpful, knowledgeable, courteous, and respectful. He clearly and fully explained the status of our AC unit and the issues we were having, as well as provided a solution and options for moving forward. We truly appreciate the service provided and recommend James Brown for any AC/plumbing issues you may be experiencing.

Review 10 (2020-11-26 - Rating: 5)
Best Plumbing Company around. Our house goes on the Market the day after Thanksgiving and our water heater started leaking. The owner himself came out and installed the new heater the day before Thanksgiving. His work is great. Thank you Mr. Brown

Review 11 (2012-08-20 - Rating: 5)
These other reviews are spot on. Jim and Scott worked on the AC unit in my condo. A discontinued part was needed to be found, bought and then installed. Their service was fantastic and made it feel like they were your brother/uncle/dad working on your house. Their pricing was more than fair as well. I have mentioned them to my coworkers and would totally recommend giving these guys a shot if you live in the West Chester/North Mainline area.

Review 12 (2017-03-09 - Rating: 5)
The Hardest Working Man In Plumbing. I had them put in a water heater in a tight spot. Shopped around and got a couple quotes. They were the best and they did a great job, no complications no worries. They seemed very trustworthy and did a quality job, I will definitely be a return customer.

Review 13 (2024-06-27 - Rating: 5)
This company is excellent my whole family uses them,they are very efficient and prompt with their services

Review 14 (2020-07-23 - Rating: 5)
I have lived in Exton for more than fifty years and had occasion to use many services of the area during that time. I discovered and used James Brown Plumbing Heating and AC servicers for the first time 8 years ago and I have used them ever since. I have found them to be one of the best & most honest providers of this type of service.Donald Horne

Review 15 (2024-05-21 - Rating: 5)
Absolutely the best for all of your plumbing and HVAC needs! Honest work done at a reasonable price. I can’t say enough good things about them.

Review 16 (2017-12-04 - Rating: 5)
I have used these guys a few times now and they are a top-notch no nonsense they do the work correctly the first time

Review 17 (2016-12-21 - Rating: 5)
Mr Brown came on same day I called to fix plumbing issue with fridge. Awesome job

Review 18 (2023-11-22 - Rating: 5)
The best in the area hands down, knowledge, and service these guys are the best.

Review 19 (2013-03-23 - Rating: 5)
James Brown did what Horizon didnt and that is to treat their customers fairly and with exceptional service. We called Horizon who we have a maintenance contract with because of a problem with the furnace. We were told that the furnace was completely shot and needed to be replaced. Before leaving the technician arranged an appointment for the following day with the Horizon furnace sales team.He left me with this bleak news and in a cold house with a young family.Thankfully Scott from James brown was here within an hour and told us that this was not the case and although the furnace would need replacing he could restore the heat and order the damged part in the meantime .. thank you and well done. .. consider me a loyal customer. Shame on you Horizon

Review 20 (2013-11-19 - Rating: 5)
I was a new customer and contacted them at 11AM and they sent a technician to my house by 1PM same day. EXCELLENT customer service and the technician, Mr. Phil Duffy, was professional, courteous and thorough.I would HIGHLY recommend this company.