Ed Rike Plumbing Heating & Air

Located in West chester, Ohio

Address: 7324 Kingsgate Way, West Chester Township, OH 45069, United States

Phone: +1 937-962-2939

Rating: 4.8

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Comments

Review 1 (2024-08-07 - Rating: 5)
Ed Rike is the only plumbing company we will call. They have done work for us before on our well pump as well as a few other things over the years. Everyone they have ever sent out is top notch. Everyone is polite, very knowledgeable and they leave a clean area when finished. They are great with pets in the house as well. Their rates are not only good compared to other plumbing services, but the value in the quality of the folks they send makes it a bargain. Today we had Doug and I really cant say enough good about him. He was on time, and took time to explain what he was doing which I appreciate. He documented everything with photographs, and walked through everything he did. But again everyone they have ever sent is truly best in class. If you are debating who to call for a project or an emergency, do yourself a favor call this company.

Review 2 (2024-09-06 - Rating: 5)
One of the most positive customer service experiences I’ve had in a long time! From Becky who handled my initial call to Paul and Damien, the technicians who came to my home, the responsiveness and professionalism were top-notch. Had a really negative experience with another company who canceled final hour on a Friday afternoon, and Ed Riker Plumbing came the same day and went above and beyond. Five stars!

Review 3 (2024-09-12 - Rating: 5)
Well pump went out.. Ricky and Justin came out and fixed it.. They were awesome. Will definitely use Ed Rike plumbing again. Thanks so much..

Review 4 (2024-03-21 - Rating: 5)
From the moment the receptionist answered my call I felt that I was being treated with the up most priority. After discussing our situation they were able to send out the right technicians for the job. Ricky and Justin were professional and asked the right questions. Rickys initial prognosis was dead on and saved us a ton of work. Within an hour we knew the issue and their team at the office was able to get us a tanker truck to take care of the issue the same afternoon. For new customers we want to send a big thanks for the 5 STAR treatment. Were very Grateful and we can highly recommend Ed Rike Plumbing.

Review 5 (2023-12-31 - Rating: 5)
Hands down the best experience I’ve had with any plumbing company. Ricky by far made our experience pleasant in a time of disaster! He went above and beyond working till 11 pm to solve our issue on a holiday weekend and made us feel like family; hell he took the time to teach me a couple tricks. Ask for Ricky with your next plumbing problems you won’t be disappointed.

Review 6 (2023-04-26 - Rating: 5)
I had Ed Rike Plumbing come out to replace old pipe and install a whole house water filtration system. Justin was the plumbers name and he was absolutely amazing. He walked me through what needed to be done and what could wait. He quickly fixed what was wrong and explained why it was wrong. He installed my filter and explained everything I would need to know about it. I would definitely recommend him and this company to anyone in need. Thank you Justin and Ed Rike Plumbing.

Review 7 (2023-03-03 - Rating: 5)
Ricky is a true professional and very respectful. We had a great conversation while he repaired the wax ring and bolts for my toilet. He cleaned up his mess. Highly recommended Ed Rike Plumbing and if Ricky responds, you will be highly impressed

Review 8 (2024-03-14 - Rating: 5)
Very grateful for our experience with Ed Rike Plumbing. Doug was so helpful and accommodating in getting our hot water heater replaced. Highly recommend!

Review 9 (2023-12-07 - Rating: 5)
I have had the pleasure of meeting Nathan, Doug, Don, and AJ .I just bought a house and it had some plumbing issues and I needed HVAC service, and these guys are the best! I called , they scheduled me, and came out right away, very courteous very knowledgeable and I will never call anyone but them. Ed Rike plumbing and HVAC is the best!

Review 10 (2024-05-28 - Rating: 5)
Doug was awesome. Quality service and pleasant to deal with, I will be keeping Ed Rike Plumbing on speed dial for future issues. Thank you!

Review 11 (2023-12-31 - Rating: 5)
Doug was great! I called the company late in the day and they were there the next day to replace my water heater. Doug was Very friendly and efficient. Would definitely recommend him.

Review 12 (2024-10-23 - Rating: 5)
I have a home warranty that required me to use their plumbing company they contract with for my water heater replacement. I had a terrible experience - so much so that I chose to cash out so that I could use the plumbing company of my choosing. Of course I chose Ed Rike plumbing - I’ve used them before and had a wonderful experience. It was the same this time. Everyone at the office was pleasant and easy to work with. Ricky and his apprentice, Justin showed up to replace the water heater and were amazing. Ricky took the time to explain everything he had to do and why, which I really appreciated. He showed me all the ways he tested it afterward to ensure it was safely installed, which was also greatly appreciated. These guys are wonderful, hard workers, with integrity. It feels good to have a plumbing company be so transparent, honest, and caring! Will definitely be using them in the future and recommending them to all my friends and loved ones!!!

Review 13 (2023-07-28 - Rating: 5)
Ricky is a pro and knows his trade very well. He showed up on time, recognized what needed to be done and wasted no time getting to it. Courteous and respectful the whole time, this is someone whos service I will definitely use again.

Review 14 (2023-01-10 - Rating: 5)
My water heater went out. Rike plumbing was able to replace it within 24 hours and at a reasonable price. They were on time , clean, and professional. I will definitely use them again.

Review 15 (2023-07-14 - Rating: 5)
Ricky is very experienced, knew how to repair defect in the buildings plumbing so it ended up being very cost-effective. Also very respectful and cleaned up after work completed.

Review 16 (2023-05-17 - Rating: 5)
I am not one to leave reviews however, I had to call two young men to my house on a Saturday due to a backed up septic. They were amazing, professional, helpful and did not cost an arm and a leg. They saved my day and my septic. I will absolutely be including them on my speed dial!

Review 17 (2023-09-19 - Rating: 5)
First plumber we’ve ever hired. Doug was great. Punctual, quick, and knowledgeable. Fixed our flange and installed a new toilet.

Review 18 (2023-08-17 - Rating: 5)
Excellent service from Ed Rike Plumbing! Fantastic! (Diverter valve replaced for 1991 tub & shower) supplied by Noels Plumbing Supply.

Review 19 (2024-09-14 - Rating: 5)
Fantastic service! We called in the morning about a leak in our water heater and by 2pm they sent Doug out to our house who diagnosed our issue and completely took out and reinstalled a new water heater for us (the old one was rusted beyond repair) all in about 2 hours by himself. Will definitely call again for any more needs!!

Review 20 (2023-12-21 - Rating: 5)
Elijah was very professional, explained what the problem was, and made repairs in a timely manner. Will definitely use Ed Rike Plumbing in the future

Review 21 (2023-04-14 - Rating: 5)
Quoted one day, came out the next day to knock out the job. Quality work all around, we will be calling Ricky again.

Review 22 (2023-08-30 - Rating: 5)
Ricky is a very nice guy with a lot of experience.I highly recommend Ed Rike Plumbing, ask for Ricky.Ricky is the man. 👍🏼

Review 23 (2023-01-27 - Rating: 5)
This company is the best! They are always there for us, they are knowledgeable. They always fix whatever problen we throw at them. Ill never call anyone else for any of my plumbing needs!!!

Review 24 (2024-07-11 - Rating: 5)
Rick and Justin did an excellent job, very timely, explained everything enjoy working with them. no complaints whatsoever…..DLS

Review 25 (2023-05-17 - Rating: 5)
Ricky was outstanding and will always ask for him. I recommend him for a raise.

Review 26 (2023-01-10 - Rating: 5)
Rike plumbing had two service techs come out and located the problem and fixed the issue for me in the same day, I couldn’t be happier with the service and the professionalism . Five star

Review 27 (2023-09-13 - Rating: 5)
Ricky replaced our garbage disposal. Great job, no issues.

Review 28 (2023-04-25 - Rating: 5)
Ricky was on time and very professional. He fixed the problem and explained the work.

Review 29 (2023-06-19 - Rating: 5)
Ricky came to our home on time and as promised. He evaluated our outside faucet that had been leaking. He came inside our home to look at the piping. He was courteous and put on booties every time he came inside the home. He provided a cost of the replacement cost. Once I told him to do the work , he was helpful and worked diligently. I was very happy with his work and attention to details and left our home carpets in the same condition that were there before. He cleaned up thoroughly and was pleasant to work with. I would recommend highly to anyone needing Plumbing work.

Review 30 (2023-04-27 - Rating: 5)
Good experience, Ricky was helpful and friendly. Will be a return customer

Review 31 (2023-10-12 - Rating: 5)
Ricky was great!! Had a little struggle getting the dishwasher out to install. At the end of the day he got it done. Great service.

Review 32 (2023-01-31 - Rating: 5)
Extremely polite and professional! Will definitely be recommending to my friends and family!

Review 33 (2023-02-01 - Rating: 5)
We have used them many times over the years. Great all around.

Review 34 (2023-07-17 - Rating: 5)
Ricky was the technician that came to my home. The inside water valve was leaking badly and I was concerned that it could potentially burst and flood my condo. Ricky is a true professional and definitely knows what he is doing. He is very courteous and I would recommend Ricky to anyone.

Review 35 (2023-11-29 - Rating: 5)
Great serviceCalled to let us know when they were coming!No waiting and wondering!

Review 36 (2023-08-07 - Rating: 5)
Thanks to Doug, we have an operational hot water heater. Doug was amazing to work with!!

Review 37 (2023-01-23 - Rating: 5)
Ricky was personable, professional, and informative about the options for a water line repair. I opted to have more work done than was necessary and he was happy to accommodate. Great work.

Review 38 (2023-02-23 - Rating: 5)
Ricky was great! He replaced a toilet flange for 1 of my units. Service was excellent!! Very nice guy!

Review 39 (2023-01-27 - Rating: 5)
Elijah came to hook up our ventless gas fireplace insert. He did an amazing job, was professional, kind, prompt, and very personable. Price was extremely reasonable. He even wore boot covers to avoid dirtying the floor! Call Ed Rike’s and request Elijah! Will be using this company in the future.