Universal Plumbing And Sewer, Inc.

Located in Waterford, Michigan

Address: 4266 Dixie Hwy, Waterford Twp, MI 48329, United States

Phone: +1 248-469-8008

Rating: 5

Services

Online estimates
On-site services

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-30 - Rating: 5)
Chris came out to replace my kitchen faucet. He replaced it wit a touch control faucet that I just love. I, also, asked him to look at a drip in the basement that he fixed in no time! He was neat, wore his booties and cleaned up after himself. I was pleased with the whole experience!

Review 2 (2024-12-27 - Rating: 5)
Got a fast response on a Saturday for a backed up sewer drain. Bryce was pleasant and competent. He left the basement cleanout area perfectly clean. Will use this company again.

Review 3 (2024-09-09 - Rating: 5)
I was very happy with Chris! He was very knowledgeable and efficient. He took the time to explain everything to me so I even knew what was going on, he told me how he was going to fix it and got it done. He even explained what causes the issue and told me some next steps I can take if the issue ever happens again. His work for the drain is even cleaner and more efficient than the original system that was installed. If I ever need a plumber again I will always want Chris to come back and I would refer him to everybody

Review 4 (2024-12-28 - Rating: 5)
Have had Universal out for three different projects in the past few weeks. Have nothing but good things to say about their work. J.D. was the most recent tech with a helper. You won’t be sorry that you hired them.

Review 5 (2024-07-16 - Rating: 5)
My mother recently needed her two outdoor hose bibs replaces and had an issue with the main bathroom dual vanity sinks not draining. Drew was excellent in helping with the situation. He was very good at explaining what he was doing and identifying potential future problems. The work was done quickly and neatly. I would highly recommend Drew (his assistant Michael as well) and Universal Plumbing to anyone.

Review 6 (2024-08-16 - Rating: 5)
I was contacted about an earlier appointment and was met by Chris and his assistant 15 minutes later. Polite, knowledgeable, friendly and professional. I advised Chris that we would be calling on him when we have additional work needed at our home. Thank you for a job well done.

Review 7 (2024-07-19 - Rating: 5)
From diagnosing the problem through installation of a new water heater everything was done professionally, respectfully, and with care. It was clear that the installer knew his job and explained every detail to me. He was kind to answer my many questions, and listen to my talk-too-much stories with patience. I will be returning to this company for my maintenance needs and any future plumbing needs. It is so nice to have hot water again. Thank you.

Review 8 (2024-07-26 - Rating: 5)
If I could give more stars I would! What a great company!! Damian was very professional. He explained everything and was extremely thorough!! Everything was cleaned up and working perfectly after replaced. We will be using this company for future items when needed. Thank you for such a smooth process from scheduling the appointment to the completion of the job!

Review 9 (2024-10-03 - Rating: 5)
Drew gave me several options for the repair. Did not pressure me and explained each choice. He was respectful at all times and he cleaned up the area and it was cleaner than when he arrived! There was some water damage and he suggested a restoration company. He absolutely went the extra mile so all issues were taken care of!

Review 10 (2024-09-04 - Rating: 4)
Bryce was awesome. He came in and found the problem with my pipes right away. He tried to keep the cost down and didnt try to upsell things that werent needed. The only thing I would say is about the company as a whole, if youre going to use sister companies to do other things for demolition and remodeling (which I understand), I feel there needs to be better communication. Alldry was helpful but two different people told me completely different things, and universal plumbing didnt really have a clue what was going on with that situation. It was hard to coordinate everything with 3 different companies and insurance. All in all, I would go back to universal for their plumbing services, but just be prepared for talking to many different people if other things are ruined in the house from the plumbing.

Review 11 (2024-08-17 - Rating: 5)
Drew came out late to snake our drain that was backing up. He was helpful, explained a lot to us about the drainage at our house and ran us through the camera snaking as well. He was honest, laid out the options for us and we were incredibly thankful to have him there for us. Thanks Drew!!

Review 12 (2024-12-09 - Rating: 5)
Received thorough explanation of the issues involved as well as potential solutions. The professionalism displayed makes me want this company on speed dial. I will absolutely be using Universal again.

Review 13 (2024-08-16 - Rating: 5)
So far, we’ve only had Universal Plumbing and Sewer over to provide a quote, but we were very impressed! Chris went above and beyond to look at so much in our house and give us advice on how to manage issues outside their scope. The prices were reasonable, and the quote was broken up so we could choose what to do from there. I look forward to working with them soon.

Review 14 (2024-07-10 - Rating: 5)
United is the best plumbing service Ive had out to my house. Drew was a fantastic tech. He was on time, fixed my clogged kitchen sink fast, and explained any further work Id need in the future in terms that I easily understood. He even provided estimates to update my outdated steel pipes. The best part was their prices were lower and the service was much better than other plumbers Ive used. I cant recommend United enough!

Review 15 (2024-08-16 - Rating: 5)
Matt who quoted the job was thorough & hepful but not pushy. I need 3 things done on my old home. He diagnosed the 2nd problem without charging. He got the first job set up & worked with the timing I needed. Mac who completed the work was a great worker, a good guy, & the pitch of the line is damn near perfect. Also their quote was less than other quotes, and to me, reasonable. Super impressed with this company. Ill have them back for the other 2 things for sure.

Review 16 (2024-12-11 - Rating: 5)
Brice went above and beyond helping to diagnose my sewer line issue. Very professional and courteous, wore shoe booties while in my house, and cleaned up all messes. Will differently use universal plumbing again.

Review 17 (2024-12-27 - Rating: 5)
Arthur S was great very helpful and professional. Even though my leak ended up not being a plumbing problem, he help find it for me

Review 18 (2024-08-29 - Rating: 5)
Mark was very helpful, friendly, professional & knowledgeable. I felt much better about my sump pump issue & really appreciated his patience in explaining things. Thanks much, Mark!

Review 19 (2024-10-31 - Rating: 5)
We’re very happy with the sewer liner installation work of Justin, Josh, Chris and their manager, John, and the hydro-jet clean out by Bailey and Colin from Universal Plumbing and Sewer. They completed the job with a focus on professionalism and safety. The team answered our questions and kept us informed of where they were in the process of the liner system installation. The liner installation was a job well done.

Review 20 (2024-10-23 - Rating: 5)
Drew provided outstanding service. He was respectful and careful not to make a mess, and he properly cleaned up what little mess that couldnt be avoided. I would definitely hire again!

Review 21 (2024-07-16 - Rating: 5)
After a recent storm, my sump pump stopped working and the basement started to flood. I called two other plumber services and could not get an appointment until the next day.I called Universal plumbing and they were able to schedule me in same day. The customer service was polite and understanding.Mark was knowledgeable, courteous, and did clean work. He diagnosed the problem, installed a new sump pump, and brought the piping up to code in a few hours.This company made this stressful situation a quick and positive experience.

Review 22 (2024-11-07 - Rating: 5)
Bailey literally saved me, like hero and cape kind of stuff. So this is what happened…It’s a normal week day, I’m doing laundry and stuff around the house no one actually wants to do but has to. All of the sudden my sink in the kitchen rumbles, and my sink and tub in the bathroom sound like they’re choking. It’s mayhem.Then outta nowhere, SPLASH. It sounds like there’s a waterfall in my basement. I run downstairs and to my surprise, there was indeed a waterfall in my basement. The shock and the horror.I frantically call a plumber, and within minutes - there was Bailey. He didn’t wear a cape but I could tell by the look in his eye that he was there to save the day.And he did. He snaked out flushable wipes from my toilet pipe through the septic tank, saving me some money for extra gifts this holiday season. I was shocked by the culprit of my dilemma since I had never used such products, because I know FLUSHABLE WIPES ARE NOT ACTUALLY FLUSHABLE, AND ALL OF YOU SHOULD TOO. STOP FLUSHING THEM DOWN TOILETS.Thank you, Bailey. You were the hero I needed.Ps - like I said in my review text, give this guy a raise and don’t be stingy about it. This is being read allowed and you can’t do Bailey like that in front of everyone….

Review 23 (2024-08-15 - Rating: 5)
I placed an early call for a quick emergency and received an appointment that arrived within 90 minutes of my call. Arthur arrived on time and quickly solved my problem. He was professional and thorough.

Review 24 (2024-06-05 - Rating: 5)
Simply outstanding and knowledgeable service! Ive used Universal Plumbing many, many times. They have done large and small projects for me. Most recently, Damian was incredibly helpful getting a new outdoor hose bib installed to replace an aged, leaking one. He offered multiple options with no pressure to go with any particular one - a very educational approach so I could make my own informed decision to get the best result compared to the cost for each one. Thanks for another job well done!

Review 25 (2024-07-22 - Rating: 5)
Mark provided great service, he answered so many questions for me and helped me understand the problem I was experiencing with my drain/ tub. He went above and beyond to ensure the repairs he performed were done properly and that the problem was resolved and for that I’m happy I made the right CALL by calling Universal Plumbing And Sewer Inc. thank you!!

Review 26 (2024-10-26 - Rating: 5)
Damian did a great job fixing our faucet. He was quick and efficient. Thanks Damian!

Review 27 (2024-08-16 - Rating: 5)
Damian was great. Ive used Universal several times and even once for an emergency visit. They are always fast and efficient.

Review 28 (2024-10-23 - Rating: 5)
Mark was an excellent technician! He was efficient and helpful and gave great advice for future planning. Thanks!

Review 29 (2024-03-22 - Rating: 5)
This is my second time having Universal out to my home in a year. Both experiences were great. Bryce came out most recently and he was very knowledgeable , professional, and informative. Very nice young man. They were very clear in their quote, honored it, and the price was reasonable. The communication was excellent from the first phone call to the follow up phone call. I would definitely recommend them to others. Thank you Bryce and Universal Plumbing!

Review 30 (2024-09-27 - Rating: 5)
Easy to schedule and work with. Damien was great at diagnosing the problem. Would definitely recommend them again.

Review 31 (2024-06-19 - Rating: 5)
Mark was very knowledgeable and professional. He wore shoe covers, respected the property and gave some good advice and quote. He also explained the process of work and why it they do it a certain way the allows for proper drainage with no backflow and good venting. A professional company.

Review 32 (2024-12-29 - Rating: 5)
Bryce was awesome. He was thorough and clean with the job. I appreciated how he explained to me what couldve caused the problem in the first place and how the fix would make it better. He put a metal flange over a cracked plastic flange. The crack was on the outside. He did it quickly and before you know it we could use the toilet again

Review 33 (2024-08-30 - Rating: 5)
Universal Plumbing & Sewer is the only company I trust. I have been using Universal for years and had great success with my problems being resolved. My technician, Arthur, was excellent. Explained in detail what needed to be done.

Review 34 (2023-12-22 - Rating: 5)
We had another great and successful experience with Universal Plumbing! In particular, our technician Mark! He is the best! He makes the entire experience pleasant, and that’s so important to seniors! He’s so about his business, very efficient and straightforward. In addition, he’s informative. I’ve already made a referral! Thanks again, Mark. Great job😊 We are happy customers!

Review 35 (2024-11-02 - Rating: 5)
This is the second time I used this servive and both times were great and surpassed my expectations. 5/5 stars, would recomend!

Review 36 (2024-07-16 - Rating: 5)
Bryce was out today, and as before the service was exceptional. The job was done quickly, cleanly and with a smile. He made sure to answer any questions and even killed the fly that inadvertently got in the house.

Review 37 (2024-11-26 - Rating: 5)
Chris did a great job, very efficient even though our cat wanted to help.

Review 38 (2024-03-22 - Rating: 5)
Universal Plumbing has always been wonderful to work with. They have systems and processes in place that make the whole experience flawless from start to finish. John in particular was wonderful and we cannot say one bad thing about his service. It is so difficult to find good contractors, but Universal is by far the best! My only complaint would be that they don’t service Detroit where we live so we’ve only been able to use them in our office in Ferndale. Fingers cross they expand one day!

Review 39 (2024-09-06 - Rating: 5)
Bryce did an excellent job fixing my shower spout. I would definitely recommend Universal Plumbing.

Review 40 (2024-08-01 - Rating: 5)
ARTHUR IS THE MAN. He gave me an honest opinion on my plumbing issue and had good information for my problem. I would recommend him and this company for plumbing needs.

Review 41 (2024-06-25 - Rating: 5)
Wonderful work, was able to come a day early and get my gas line up to code and set up for a modern range. Worked quickly and tidily - will continue to work with them for future plumbing needs!

Review 42 (2024-09-30 - Rating: 5)
Baily was very professional, thorough ,detailed ,polite ! He knew his stuff !! Thankful for good guys like that!!;))

Review 43 (2024-01-20 - Rating: 5)
We had them move our washing machine to a different room that we are turning into a laundry room, and they did an amazing job! They stick to quality and make sure everything is proper, safe, and up to code. They made sure that everything was done perfectly! I would like to recognize JD for excellence he worked hard and got it all done even as a snowstorm was starting

Review 44 (2024-06-28 - Rating: 5)
Bryce was polite, knowledgeable, efficient and completed the job. Universal is ourgo-to contact for our home and two vacation rentals on Cass Lake for our electrical and plumbing needs.

Review 45 (2023-04-17 - Rating: 5)
Im incredibly happy with both Universal as a company and the employee, Damian, who helped fix the issue I was having with my shower/bathtub leak.I received a confirmation for an appointment almost immediately after I requested it. Damian was on time, friendly, professional, and knowledgeable. He kept me updated while he was working on everything and answered any questions I had for him. I felt very confident that he was going to properly, which he did.I like that I received before and after pictures and videos of everything worked on during the visit. I was also pleasantly surprised by the price of the services. I feel like most jobs I have had done recently give me a shock when I see the invoice. The total I paid for the services here was completely fair.I will absolutely be choosing Universal again whenever I need any other related work done!

Review 46 (2024-06-01 - Rating: 5)
JD was excellent. He was polite, informative, and very conscientious when in our home. He took the time to put booties on his shoes which is important to me as s home owner. Thx JD

Review 47 (2024-06-21 - Rating: 5)
Walked downstairs to about 3 inches of water in places. Sump pump failed. Called and they were out in about an hour (many floods that day). Came in, told me what they were going to do and then did it! Fast, professional, efficient. Highly recommend

Review 48 (2024-05-30 - Rating: 5)
John did great! He took care of the issue in a timely and clean manner and he answered all my questions thoroughly and walked me through the process as they worked quickly and efficiently.

Review 49 (2024-10-25 - Rating: 5)
Drew knew what he was doing and was able to explain it in a way a layman (me) would understand. Would use Universal Plumbing again.

Review 50 (2024-04-24 - Rating: 5)
I had a small gas line leak in my basement and Bryce fixed it quickly, left no mess, and explained all the warranties to me clearly. We are very satisfied with Universal and the speed they had someone to our house.

Review 51 (2023-07-13 - Rating: 5)
First Id like to say that I was so nervous to have a plumber come out, especially after calling other companies and getting outrageous quotes just for them to look under our house. Second, they only charge you 69 dollars to come scope out your issue and give you an estimate. Super super easy and VERY affordable. Third, John was a life saver. Not only did we have the issue we initially called for in the house fixed (in less than 30 minutes mind you) him and his partner crawled under my house and found two huge leaks and fixed those as well no problem at all. The only problem I had is that I didnt find you guys sooner, but I am so so happy when we chose you guys! I will always recommend your speedy, professional and reliable service to anyone who needs it! Thanks again guys!(Also shout out to Mac who came and initially did the quote for us. Very kind and explained everything to me in a very detailed and understandable way, and VERY punctual!)

Review 52 (2023-11-01 - Rating: 5)
Universal Plumbing has done work at our house several times over the years. Always been pleased. This time Bryce exceeded our expectations. Very professional and personable. He created a solution to our kitchen sink problem that got us up and running quickly at a reasonable cost. A fine you man.

Review 53 (2024-10-22 - Rating: 5)
Pleasant worker. Explained work done. Satisfied customer! Linda G

Review 54 (2023-08-23 - Rating: 5)
We found ourselves in an unfortunate plumbing situation and after getting multiple opinions, went with Universal. They were honest and up front about the situation, as others were not and just seemed to be trying to get the most money out of us with the biggest job. Universal did not do that- they fixed the issue straightforward based on their expertise.The crew that came to our house did an amazing job, we’re respectful and hardworking. They went above and beyond.

Review 55 (2023-09-13 - Rating: 4)
JD was very professional l, very understanding, kept me in the loop of what he planned to do to fix my problem. And the price was manageable for what needed to be done. He walked me through what was changing and the work he planned to do, so I knew how to work the new fixtures and was efficient in his work. I would recommend universal plumbing to anyone who needed quick response to a plumbing problem.

Review 56 (2024-12-04 - Rating: 5)
The guys did a great job they went above and beyond the call of duty theyre good guys

Review 57 (2023-05-26 - Rating: 5)
Colin with Universal Plumbing was very professional when he came to reinstall a toilet that had been capped off for 20 years. I had talked to the office a couple of days before our appointment, about also adding the plumbing to install a sink along with the toilet. They had not mentioned this to Colin so he was somewhat surprised. After calling the office we were able to work everything out, he went ahead and did all the plumbing and drain work that needed to happen for inspection. After the city inspection, Colin and his coworker were able to install the new vanity and toilet in a timely manner to my satisfaction. Colin handled my being upset when he hadnt been informed about the changes, very calmly. Once he got my OK on the cost of the additional work he was very diligent, explained what he was going to do and completed everything in a timely manner.I will recommend Universal to others and will use them in the future.

Review 58 (2024-07-16 - Rating: 5)
Thank you Universal Plumbing, Arthur was professional and was a big help figuring out my plumbing issues. Thank you for being honest.

Review 59 (2024-11-26 - Rating: 5)
We had a great experience with this company. They came out first thing in the morning and did a job in 4 hours that another company could easily have stretched into multiple days. The guys were super professional and went above and beyond the scope of work. For example, the legs of our laundry tub had rusted out and caused the tub itself to lean and they leveled it and bolted it to the wall. They were polite professional and fast. Left no mess and did everything that was needed.

Review 60 (2024-06-18 - Rating: 5)
The two men were efficient and did the work quickly. They helped move a cabinet for access and removed the old seat for our use elsewhere.

Review 61 (2024-07-12 - Rating: 5)
Bryce was professional, polite and informative. He did a great job!

Review 62 (2024-10-26 - Rating: 5)
Bryce was prompt, efficient and explained everything that was to be done thoroughly.

Review 63 (2024-08-01 - Rating: 5)
Chris was very personable, knowledgeable and informative. The work was done very professionally. Thanks!

Review 64 (2024-12-11 - Rating: 5)
Bailey showed up Saturday night at 7pm with a calm and professional attitude. He worked efficiently and cleaned up after himself. He fixed our problem and took time to chat with me about my relocation to MI. Bailey did a great job.

Review 65 (2023-02-22 - Rating: 5)
John P and a partner just left my home February 22nd and they were absolutely amazing and professional. They were respectful of my home, were very communicative and very quick at their job. I had leaking in the basement that flooded into my bathroom and they had detected the problem and fixed it within an hour. I was charged less then I was quoted for just a consultation from another company. Would recommend Universal plumbing to anyone who values quality work.

Review 66 (2023-03-02 - Rating: 5)
New sink, disposal and faucet. JD was absolutely awesome. He was professional, knowledgeable and knew his craft. The clean up was awesome. Everything I excepted was completed. He is a great asset to your company. I will use Universal again and pass this great experience onto all my friends. GREAT JOB!!!!!

Review 67 (2023-09-19 - Rating: 5)
Good communication. Came out promptly as scheduled. John P did a good job of telling us what issue was and fixed clogged sink. Everything went smoothly and we were satisfied with John and results.

Review 68 (2023-03-28 - Rating: 5)
Bryce came to our house with a list of repairs to take care of. He fixed each problem and did a fantastic job. He gave us tips and suggestions for future projects. We really appreciated his help and his professionalism. We will definitely use Universal Plumbing and Sewer for our future needs. Thanks Bryce!

Review 69 (2024-09-06 - Rating: 5)
Drew was so knowledgeable and helpful! Also very patient with all of the questions I had!

Review 70 (2024-08-01 - Rating: 5)
Mark, Austin, and Jon were all professional and great. Very knowledgeable.

Review 71 (2023-04-02 - Rating: 5)
As always, a prepared and qualified member of your team came out to my house to investigate my sewer issues. Damian had obviously read and was updated on my sewer issues and he knew the history before stepping in the front door. I can always expect the technicians to be professional, knowledgeable, and friendly. And I don’t want to forget the office team that is also so kind, helpful and efficient in getting a technician out to my house!!I’m so appreciative!!

Review 72 (2024-06-25 - Rating: 5)
Installer was Uber Professional Skillful and he adjusted perfectly to my situation with my elderly father. HE NEEDS A RAISE!

Review 73 (2024-11-19 - Rating: 5)
Had an issue and they had to send our two guys and they were prompt and very and fixed the problem

Review 74 (2023-10-11 - Rating: 5)
Bryce and Drew were excellent and professional. I appreciated Bryce’s thoroughness and detail oriented mindset. Above all he didn’t mind me asking so many questions.

Review 75 (2024-12-09 - Rating: 5)
Drew was fantastic, very thorough and the work was done quickly and efficiently. Appreciated the thorough clean up afterwards too. Great experience.

Review 76 (2023-05-31 - Rating: 5)
Great people and great service in Pontiac. Easy to schedule appointments for new customers. Mike helped fix our pipe leakage and was very thorough before he left. Definitely recommend.

Review 77 (2023-08-29 - Rating: 5)
Highly recommend Universal. Their staff was very knowledgeable about my needs, didn’t oversell their services. Provided a email of the inspection prior to leaving. Very thorough, and took their time to clean up behind themselves.

Review 78 (2024-01-12 - Rating: 5)
On time. Good communication. Good work. Polite. Cleaned up afterwards. Happy with the service. We would be happy to use Colin again for future plumbing repairs.

Review 79 (2024-06-06 - Rating: 5)
The whole team was great - they were timely, cleanly, and friendly! We’ll definitely work with them again!

Review 80 (2024-10-01 - Rating: 5)
The whole process of dealing with Universal Plumbing & Sewer was exceptionally easy and smooth. I originally contacted them on their website and scheduled a convenient time and someone called me immediately to confirm the appointment. I was texted to let me know Drew H was on his way with a photo of him in the text. Once he arrived he checked the situation (we had a clogged drain in master bath sink) and proceeded to snake the line out and clear the drain. He kept me informed and left the space the same as when he started. I was very satisfied with his work and results. I would highly recommend Universal Plumbing & Sewer for your plumbing needs.

Review 81 (2022-11-09 - Rating: 5)
Damien was phenomenal. He was responsive and very patient with my questions. His work is of the highest caliber and so is his character. Company is a bit pricey but i’d pay for there services again. Thanks Damien for the lightening fast and surgically precise work.

Review 82 (2023-04-07 - Rating: 5)
Absolutely fabulous! Such quick and efficient work. Great pricing and financing available! Chris came and was right on time. Very knowledgeable and helped me to understand the issues. Great guy and a great company! 10/10

Review 83 (2023-03-27 - Rating: 5)
Colin showed up and he was very professional. He did a great job explaining my options and costs. When he was done with the job he cleaned my stairs and floors. I will be using Universal Plumbing when I need work to be done and I will ask for Colin.

Review 84 (2023-03-28 - Rating: 5)
JD did a fantastic job of finishing the installation of my 2nd toilet, from Universal Plumbing. He needed to do some plumbing repair work before installation. I found his work to be professional, with a thorough clean-up. I have used Universal Plumbing in the past and will continue to patronize them for their professionalism and plumbing expertise.

Review 85 (2023-01-25 - Rating: 5)
Service was great. Toilet was backed up because my gf be taking those mega dumps and probably used too much doo-doo paper. Mac came out on a Saturday which probably wasnt ideal for him but he had a great attitude and gave me a detailed explanation of everything that was going on. Overall a very efficient and painless process. Highly recommend.

Review 86 (2024-12-12 - Rating: 5)
Damien was absolutely wonderful! He was quick, knowledgeable, and kind. This is my second time using Universal Plumbing, and I will be using you all in the future as well.

Review 87 (2022-08-11 - Rating: 5)
I called and Jonah was sent to my house. He came in and told me everything I needed. He told me how long it would take, how much it would cost. He was such a great guy. He completed the job when he said he would and the prices beat 3 other companies. I highly recommend Universal Plumbing and Sewer.

Review 88 (2023-09-12 - Rating: 5)
I had all of my questions answered, my issues repaired, and for much less than I would have thought. Care went above and beyond, even taking time to clean drains which they were not expected to do. I appreciate people that go out of their way to do more, and this service was incredible.

Review 89 (2022-08-15 - Rating: 5)
I called Universal as I had a leak in my shower pan and insurance wasnt covering the problem. They advised me on the process of fixing the shower and the entire bathroom. With that advice I was able to do some demo myself and leave the specialty work to the pros. They were very responsive to my inquiries about the work being done and the cost. I entire bathroom repiped from the basement to the second floor. The work was very professionally handled and looks great as a finished product. I will be using them to assist with my next bathroom.

Review 90 (2024-11-02 - Rating: 5)
Easy experience with detailed explanations of services being provided. Very polite. Will recommend to family and friends.

Review 91 (2023-06-29 - Rating: 5)
Mac T was very professional and thorough when clearing my drain. He truly cares about his work. Will definitely request Mac when I use this company in the future!

Review 92 (2024-09-19 - Rating: 5)
Had an Issue come up over the weekend. Reached out to Universal and they sent out Damian and his apprentice. They arrived early (a good thing) were polite and professionaland they Completed the job quickly.These two young men should be commended.A great experience. Thank you!

Review 93 (2023-02-01 - Rating: 5)
Chris C. from Universal did a great job fixing an issue with our water heater. Furthermore, he helped spotting potential problems and carefully walking me through options and implications. Highly satisfied!

Review 94 (2023-01-25 - Rating: 5)
Laundry tub drain back up repair work was performed very well. Timely basis very professionally. John was wonderful very friendly, very kind. I will refer him to all of my Friends

Review 95 (2024-11-22 - Rating: 5)
Timely. Helpful. Able to determine what needs to be done and how to do it.

Review 96 (2024-12-12 - Rating: 5)
The tech did his job fast and efficient.

Review 97 (2023-04-07 - Rating: 5)
We had a floor drain that was backing up. Universal came out same day and Ron was very thorough in unclogging it and clearing out the drain. He also explained what the possible causes could be and next steps we may have to take in the future if the problem continues.

Review 98 (2024-11-19 - Rating: 5)
My experience when an employee comes out to.my house there all respectfully and professional

Review 99 (2024-03-09 - Rating: 5)
Brenda....Universal Plumbing was excellent...declogged my basement drain and camera my system and provided me the root cause of the problem. Very thankful.

Review 100 (2024-10-03 - Rating: 5)
Jd came out and installed a backup sump pump for us. He was friendly, did a good job and cleaned up when he finished. Very happy with the service.

Review 101 (2023-07-21 - Rating: 5)
Universal came out promptly after another company had no idea what to do to fix my problem, then said I could pay $600 for them to “take a stab at it.” Arthur from Universal identified the problem in less than 5 minutes. I’ll keep them on speed dial.

Review 102 (2024-01-30 - Rating: 5)
Bryce was a pleasure to have taking care of our phantom flush toilet. He gave detailed explanation of choices we had and carried out the repair efficiently.No more phantom flushes!!Thank you Bryce!

Review 103 (2024-01-25 - Rating: 5)
Bryce did a phenomenal job for us by fixing a leak in our loo. I would recommend Universal for anyone who needs a reputable plumbing company.

Review 104 (2024-07-11 - Rating: 5)
Excellent customer service. Technician was very responsive & knowledgeable.

Review 105 (2024-01-04 - Rating: 5)
We had an issue with our laundry tub and our ejector pump stopped working. Bryce gave exceptional service and they were very nice and respectful

Review 106 (2024-05-14 - Rating: 5)
Josh and his fellow tech were very professional and a pleasure to have service our restaurant. Will for sure be calling again!

Review 107 (2022-08-11 - Rating: 5)
I have used Universal Plumbing many times over the years. They have installed faucets, spigots and water tanks. They have also repaired showers, pipes, and other issues. Each time Universal is always professional and do great work! I highly recommend them for your plumbing needs!

Review 108 (2023-09-07 - Rating: 5)
Arthur came in, explained what he was about to do, did it, showed me how to adjust the temperature and left. He left nothing behind like a lot of repair services seem to do and he was extremely polite!

Review 109 (2023-02-03 - Rating: 5)
Cant tell you enough about this guy. He saved me a lot of money, because Bison Plumbing put in my shellback pump wrong. 100% recommond this guy. He told me everything he was doing before he did it and did an amazing job. Saved me about 800$ of money

Review 110 (2023-01-06 - Rating: 5)
The Universal Team was responsive and professional and did quality work on our storm drain system. We will definitely call them again for anything plumbing related should the need arise.

Review 111 (2024-06-29 - Rating: 5)
I use their sister company for electrical work. For a plumbing estimate Bryce S came to my house on May 28 and gave me one good for a year. He is a real nice kid. Really knows his stuff. I will have someone come back soon to do the job.

Review 112 (2024-08-13 - Rating: 5)
Damian & Antonio were exceptional! Polite, knowledgeable, professional! They fixed my issue and explained everything perfectly. I wish all service companies had representatives like them. Thanks again for the great service!

Review 113 (2024-12-28 - Rating: 5)
Great to deal with. Prompt and courteous.

Review 114 (2024-07-31 - Rating: 5)
Mark was great! He was professional and answered all of my questions. I would recommend him to anyone.

Review 115 (2024-07-17 - Rating: 5)
Arthur was on time. found the problem and repaired it in timely fashion . Was respectful.

Review 116 (2022-08-12 - Rating: 5)
You put in an on demand hot water tank for us. You were knowledgeable, informative, so very polite. Ready to answer any questions we had. We just couldnt beat your price either. I highly recommend your company.

Review 117 (2024-03-18 - Rating: 5)
Needed Universal to come out for multiple projects over the past year. Very knowledgeable techs that provide exceptional service.

Review 118 (2022-08-12 - Rating: 5)
Great experience! They texted before to tell us they were in the way, gave us the option of fixing what was broken or replacing it, and sent pictures with the final invoice. Well done!

Review 119 (2024-09-06 - Rating: 5)
Chris was great, trying to figure out my water back up problem and suggesting me the way how to solve the problem….

Review 120 (2023-09-19 - Rating: 5)
The gentlemen that came out to flush my sewer line were very thorough, knowledgeable, and had a sharp eye for detail. Not to mention friendly and quick.

Review 121 (2023-08-23 - Rating: 5)
Chris was all the above and more. We truly look forward to using Universal for all our home repairs! Sincerely Jennifer 😀

Review 122 (2024-08-21 - Rating: 5)
We had numerous issues with our new faucet in which no one was able to diagnose the problem. Our service guy Chris figured out the issue and now it appears to be working correctly. Thank you!!

Review 123 (2024-01-05 - Rating: 5)
Chris was amazing! Very knowledgeable & helpful going everything, answered all my questions respectfully & professionally as well

Review 124 (2023-07-17 - Rating: 5)
Chip was on time, polite, got the job done and cleaned up afterwards and explained how to avoid a clog from happening in the future. . No complaints.

Review 125 (2024-02-23 - Rating: 5)
The worker(Liam), was professional and very helpful, clean, and proficient, answered my questions and offered his professional opinion

Review 126 (2022-08-11 - Rating: 5)
There was a leak, shower drain fix, & shower fixture needed repair. All was done with a professional look to the install and flawless function to boot! Will use again 100%!!! TOP GRADE!!!!

Review 127 (2023-06-12 - Rating: 5)
Universal Plumbing is wondering! I’ve had them out serval times for repairs and they are always professional and do great work.

Review 128 (2024-05-31 - Rating: 5)
Bryce did a great job with the requested repair. He worked clean and was efficient. He took the time to answer all my questions in detail. Bryce was very informative. I definitely would request him for our next plumbing job!

Review 129 (2023-03-29 - Rating: 5)
Colin was excellent!Every service person weve had out from Universal has been wonderful.

Review 130 (2022-10-07 - Rating: 5)
I was very satisfied with my technical, he helped me solve my plumbing problem and gave me options for the repair. I will certainly use them again

Review 131 (2024-06-01 - Rating: 5)
Professional, polite, courteous, and competent. Would highly recommend!

Review 132 (2024-04-30 - Rating: 5)
Mac did a excellent job I highly recommend him

Review 133 (2023-02-03 - Rating: 5)
I did a Google search when I noticed water in my basement and decided to go with Universal Plumbing and Sewer. Damian my technician was very professional and gave great service.

Review 134 (2023-02-06 - Rating: 5)
This company worked with on the the price and did fantastic job. There employees are so easy to talk to and very professional

Review 135 (2023-08-08 - Rating: 5)
Professional and Courteous service. Good communication during and after problem was resolved. Cleaned up when completed.

Review 136 (2023-09-13 - Rating: 5)
Mark came out to my house and fixed the problem right away.he was very knowledgeable of the situation

Review 137 (2023-04-25 - Rating: 5)
Very friendly , quick , kind , very professional cleaned up after theirselves met all my needs .

Review 138 (2022-12-21 - Rating: 5)
Great customer service, timely, knowledgeable, fixed the clogged drain and gave expert advice. I would highly recommend them to everyone

Review 139 (2024-05-13 - Rating: 5)
My technician was very professional, knowledgeable, and friendly.

Review 140 (2023-11-15 - Rating: 5)
Great job by Josh!! Just awesome and top of line professional.

Review 141 (2022-08-03 - Rating: 5)
These guys rock !Same day service, they had all the parts needed on the truck.Couldnt be happier, i will definitely use them again!

Review 142 (2024-04-09 - Rating: 5)
I found Bryce to be professional, a dedicated worker, respectful of my time & home, and prompt. He gave reliable and knowledgeable service. I appreciated the time he took to answer my questions, giving me an understandable explanation.

Review 143 (2022-09-16 - Rating: 5)
I called to have a few issues cared for-both inside and outside. The technician came on time and prepared. Cleared all them!

Review 144 (2024-11-05 - Rating: 5)
Quick, effecient and professional.

Review 145 (2022-08-15 - Rating: 5)
Outstanding service, will always be our first call. Grateful for the prompt and quality service.

Review 146 (2024-06-06 - Rating: 5)
They attacked the problem quickly and resolved it.

Review 147 (2022-09-02 - Rating: 4)
Very nice and professional from appointment to service would recommend to anyone. Thanks for taking care of me

Review 148 (2023-01-26 - Rating: 5)
Adam and Gavin were great - good work and fun to deal with

Review 149 (2024-04-27 - Rating: 5)
Arrived on time, quality work, trustworthy and clean

Review 150 (2023-10-25 - Rating: 5)
Liam was fantastic! Awesome and efficient service!

Review 151 (2022-12-19 - Rating: 5)
Damian was punctual and resolved our problem quickly and cleanly.

Review 152 (2024-01-02 - Rating: 5)
Was very friendly and got my drain cleared quickly

Review 153 (2023-08-30 - Rating: 5)
Love the service, a little pricey but the tech was awesome!!!!

Review 154 (2024-10-23 - Rating: 5)
Excellent, nothing short of that!

Review 155 (2022-10-24 - Rating: 5)
Excellent response time, very professional and explained everything.Would highly recommend to use them.

Review 156 (2024-06-28 - Rating: 5)
Mac was professional and job was completed.

Review 157 (2024-06-05 - Rating: 5)
John was lovely and very knowledgeably!

Review 158 (2022-09-30 - Rating: 5)
Adam was a lovely man who knew what he was doing - can’t ask for better.

Review 159 (2023-12-06 - Rating: 5)
Bryce is courteous, informative and respectful. Thank you.

Review 160 (2023-04-20 - Rating: 5)
Very professional and help me to understand how to save money with the water heater

Review 161 (2024-04-22 - Rating: 5)
John was very knowledgeable and helpful. Would call for him again.

Review 162 (2023-09-07 - Rating: 5)
The technician was professional and polite. He and his partner assessed the issue thoroughly and make the repairs quickly. I am satisfied with the work done.

Review 163 (2024-10-31 - Rating: 5)
Great service!

Review 164 (2023-09-01 - Rating: 5)
In the process of determining if we are able to afford the work at this time.

Review 165 (2024-04-08 - Rating: 5)
Great company to work on your project.

Review 166 (2022-08-12 - Rating: 5)
Great guys. Very informative and get the job done right and on time

Review 167 (2023-11-29 - Rating: 5)
Very professional service and knowledgeThank you!

Review 168 (2023-01-13 - Rating: 5)
Bryce St. Clair was very courteous and professional. He explained to us, how exactly he was going to do the work.After the job was complete he cleaned his area. He also answered any questions that we had asked him. We are completely satisfied with his work and are glad we contacted Universal Plumbing & Sewer.Thank you!

Review 169 (2023-08-30 - Rating: 5)
Both young men were nice & efficient.They replaced a toilet.

Review 170 (2023-10-20 - Rating: 4)
A bit pricey, very responsive and polite

Review 171 (2023-04-18 - Rating: 5)
Excellent customer service, excellent communications and excellent workmanship.

Review 172 (2022-10-25 - Rating: 5)
Ver efficient and diagnosed problem immediately, I would refer his services

Review 173 (2023-02-15 - Rating: 5)
We were thrilled to get all our plumbing issues resolved in one day 😀 😄

Review 174 (2022-08-11 - Rating: 5)
Very professional! I received a text when they were on their way, they were on time, they did great work and the price was fair. I will definitely use them again and recommend them.

Review 175 (2023-11-16 - Rating: 5)
Hands down the BEST service every time!!!!

Review 176 (2023-02-09 - Rating: 5)
We bought a lemon of a house and Universal Plumbing has fixed a lot of issues over the years. Always good to find competent and very thorough companies.