Carters Plumbing, Heating & Cooling of Waterford

Located in Waterford, Michigan

Address: 5140 Cass Elizabeth Rd, Waterford Twp, MI 48327, United States

Phone: +1 248-617-1903

Rating: 4.9

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-29 - Rating: 5)
Jakob was AMAZING! He made sure that I understood his plan.The job didn’t feel rushed, Jakob took his time to get the job done. I would recommend him to anyone who is in need of a plumber. Very clean and professional. Thank you so much!

Review 2 (2024-11-19 - Rating: 5)
Mark from Carters Plumbing was knowledgable and he knew exactly what I needed. My old 40 gallon water heater was old and was about to collapse in my basement. Mark told me about the Tank less water heater. Worth every penny. He installed it took the old big water tank out I have more room. He was a joy to have around, Carters you have a great employee with a beautiful soul. I will recommend you all to my family and friends to get rid of those big clucky water heaters save on water bill and electricity. Thanks Mark for a job well done.

Review 3 (2025-01-02 - Rating: 5)
Columbus installed a new water heater for us after ours unexpectedly broke during the holiday. He was incredibly professional and knowledgeable throughout the entire process. While the replacement water heater ended up costing more than we initially expected, the quality of the work and product was well worth the investment. We couldn’t be happier with the service Columbus provided and highly recommend him to anyone in need of a skilled and reliable professional!

Review 4 (2024-10-08 - Rating: 5)
My husband and I met Columbus when we were looking to add a half bath in our basement. We obtained three other estimates. We chose Columbus because he impressed us as being professional and competent but at the same time very warm and welcoming. We discovered he is also meticulous and gladly went the extra mile for the good of the project. We couldn’t be more pleased with the outcome! We recommend Columbus unreservedly and look forward to calling on him whenever the need arises.

Review 5 (2024-11-27 - Rating: 5)
I really liked and trusted Mat. I could tell that he knew what he was doing. He quickly and efficiently diagnosed the plumbing issues and resolved the ones he could today like installing a new sump pump. He scheduled time to come back for the bigger sewer line work. Carters is a good company with excellent staff including the scheduling team. Thank you.

Review 6 (2024-11-12 - Rating: 5)
Jason was very professional and amazing when installing my hot water heater! He gave me great pricing and I would recommend this company to anyone looking for a good reliable and well priced service!

Review 7 (2024-12-14 - Rating: 5)
I was totally satisfied with the service from Carters Plumbing! The office staff and service team were very professional, responsive, customer focused, and made sure to provide excellent service. I contacted them in the day after Thanksgiving and spoke to Emily. She scheduled my service call right away with Cody, and maintained communication to let me know when he would arrive. He contacted me to let me know his arrival time. He was very friendly and displayed highly developed competence and focus upon unblocking my sink. I highly recommend Carters Plumbing, and will definitely contact them for future plumbing needs!

Review 8 (2024-11-12 - Rating: 5)
The whole experience with Carters was wonderful. The representative who answered when I called was so kind and helpful. They had us set up the very next morning. Jason B was our plumber and he was also super friendly and helpful. It was a great experience and they had our new water heater installed same day. This whole experience took less than 24 hours and we are back to having hot water. If we need plumbing services in the future we will certainly be back.

Review 9 (2024-12-31 - Rating: 5)
We had to shut the water off to our house for an issue and Carters was the only plumber that could get out the next day. Jakob came out and thoroughly explained the issues and gave us some quotes on some other plumbing needs we were going to do in the future. He was able to at least get our water back up for the afternoon and came back the next day to finish the repair and do a few other projects we needed to have done. Highly recommend Carters and Jakob for any plumbing needs.

Review 10 (2024-11-20 - Rating: 5)
Excellent experience with Carters and especially with Cody. He was professional and friendly, arrived on time and fixed our issue quickly. He didnt hard sell us on a bigger, more expensive job and found us available discounts. We would definitely use Carters again and would request Cody.

Review 11 (2024-11-21 - Rating: 5)
My parents have used Carter’s Plumbing for years while I was growing up, so I knew who to call when my own house had a bath issue. They were able to schedule a visit quickly and easily and Cody C. did a great job installing new fixtures. I would continue to use them for any plumbing jobs that come up!

Review 12 (2024-11-22 - Rating: 5)
Carters plumbing was contacted and showed up the very next day! Trevor C. did an amazing job. I have saved Carters Plumbing to my contacts for ANY future plumbing needs / mishaps! Highly recommend and please ask for Trevor C. When you are in need of their services! Top notch customer interface all the way around! 10 stars in my book out of 5! Thank you Trevor C. and Carters plumbing!

Review 13 (2024-11-13 - Rating: 5)
Excellent experience. No hot water in the morning, fixed by 5pm. Erics work was very professional and neat. The installation of a new water was quick and flawless. Eric was very knowledgeable and friendly throughout the entire repair. Thanks for the great interaction. Would recommend to my friends and neighbors.

Review 14 (2024-11-11 - Rating: 5)
I called Carter’s after another company failed to clear my main line clog after about half a day of cabling and jetting. The other company suggested digging through my driveway and installing a washout, which would’ve cost thousands of dollars.Carter’s sent us Sam B. next day after I called, who was very professional, and honest. Sam was actually able to clear the line and restore flow in less than an hour with just a cable! He was very respectful of my home, and did a good job cleaning up when he was done.To top it all off, Carters was also better priced than the first plumber I had called.

Review 15 (2024-11-25 - Rating: 5)
Carter Plumbing came out within an hour of our emergency call. Brandon B. did a great job unclogging our kitchen sink. He was efficient, and totally professional. Very pleased with their service!

Review 16 (2024-11-22 - Rating: 5)
I am so positively impressed. Was my first time using Carters but will definitely turn to them again I need service in the future. Eric was timely, professional and friendly. Got the job done quickly and explained everything. Thank you!

Review 17 (2024-10-23 - Rating: 5)
Carters provided me with last minute service, and my Technician Sam Bellware arrived quickly! He was so helpful, patient ( had to run back out for a part because I bought the wrong faucet) , and kind. He went above and beyond all with a smile on his face. I highly recommend Carters Plumbing! I’ve already let Sam know I’ll be asking for him on my next mishap or project!

Review 18 (2024-11-20 - Rating: 5)
Columbus was amazing! He was knowledgeable, friendly, and a pleasure to deal with. He went above and beyond helping to clean up and making sure i was happy. Theres no choice anymore on who Im calling to deal with any plumbing issues!

Review 19 (2024-11-13 - Rating: 5)
Once again, Carters does an amazing job! This is the 3rd time weve needed their services, this time to replace our disposal in the kitchen sink. David, our technician, not only took care of our disposal install, but also caught a potential problem that would have caused water damage had it now been caught and did the corrective work to ensure it wouldnt happen. 100% satisfied with the work done! Thank you Carters!

Review 20 (2024-12-30 - Rating: 5)
Our inspector, Jakob Mchale, was phenomenal. He was thourough, friendly, and very knowledgeable. He went above and beyond, and we were very happy with his service.

Review 21 (2024-11-28 - Rating: 5)
They were super responsive in getting someone out to deal with my plumbing problem. David did an excellent job explaining the problem and finding a solution. Was very patient and detailed oriented. I would highly recommend Carter Plumbing and David specifically.

Review 22 (2024-12-03 - Rating: 5)
Cody was friendly, helpful, courteous and very skilled. He took extra time to explain things in detail. I will definitely call Carter’s again if needed because of him. Thanks!

Review 23 (2024-11-19 - Rating: 5)
Had my first experience with Carter’s Plumbing today and I must say I was impressed from initial appointment setting to Eric coming out, going through his process, and getting the job done. Also discussed future needs and hope to be getting those things done as easily as this initial house call!

Review 24 (2025-01-03 - Rating: 5)
Mario was our serviceman. He was professional and timely. He explained all of options available today for the repair and also gave us items that can be addressed in future / keep an eye on.

Review 25 (2024-11-09 - Rating: 5)
Called Carter’s for an emergency service call for an over flowing toilet on a Saturday , had a tech at my door within an hour and a half. The tech, Matt T, was super helpful and professional. Very impressed with the service and work that was done. I’m calling Carter’s for any future problems I have. I would def recommend them to anyone.

Review 26 (2024-11-06 - Rating: 5)
Jakob and Gavin were polite and informative. They snaked and unclogged my root filled drain quickly and also informed me of next steps to repair or replace damaged areas in the future. Highly recommend Carters Plumbing

Review 27 (2024-11-16 - Rating: 5)
I wish I could leave 10 stars. We had a very serious and expensive plumbing issue that another company botched. Not only did Carter’s fix the problem but they repaired what the other company screwed up. I will absolutely use them for all of my plumbing and heating and cooling needs. Eric and his team were amazing and left a clean workspace at the end of the job..

Review 28 (2024-11-14 - Rating: 5)
We have been struggling getting our furnace to deliver power to the thermostat. It would work for some time and then just cut out again. We called around and Carter Pluming was the only company that could get someone out same day. They sent Andrew out in a matter of hours and in less than 15 minutes he got the furnace up and running. They waived the service call so he said we did not owe anything. Such great service! Thanks for saving the day Andrew and Carter Plumbing!!!

Review 29 (2024-11-18 - Rating: 5)
I had the service technician Josh from Carters plumbing come to fix a leaking pipe under my house. He had to cut a hole in the house to create an access point that the crawlspace didnt provide for. Sounded like a heap of a mess. But Josh had the knowledge and experience to explain the process in detail,and I knew Carters and Josh was the right choice. But after the leak was fixed and floor patch was done I knew 100% I made the right choice e to go through Carters, and Josh was excellent! Highly recommended Carters plumbing.

Review 30 (2024-11-13 - Rating: 5)
Carters technician Sam arrived within the scheduled time window, worked on a fair estimate and provided a clean installation including full testing of both Faucet and garbage disposal. Could not ask for anything more. Great job !

Review 31 (2024-12-02 - Rating: 5)
Kyle was professional in his manner and though it was a little expensive job was done well and correctly. He was flexible enough to get in under the sink and replace the faucet. I don’t have that flexibility at 68.

Review 32 (2024-12-02 - Rating: 5)
We had come into office to learn our backflow preventer had burst and was shooting water all over back of building. I called first thing and Carters was able to get us in same day! Tyler was out within an hour of scheduling, gave us a quote and fixed it same day! So appreciative of their fast response and Tyler’s great work!

Review 33 (2024-11-07 - Rating: 5)
Carters Plumbing more than met my expectations. Dave Gibson went above and beyond. I highly recommend them and would use them again. Five stars for Dave

Review 34 (2025-01-06 - Rating: 5)
Jacob did an awesome job. I was honestly impressed. I will definitely be calling them again when the need arises!

Review 35 (2024-11-29 - Rating: 5)
So happy to have found Carter’s Plumbing! Mario was friendly and knew what was wrong and how to fix it. He tested his work to make sure the job was done correctly. Thank you Mario and Carter’s!

Review 36 (2024-10-07 - Rating: 5)
Columbus Ward came out today, to unclog my sink. Very nice guy. Took care of the problem in a timely manner. He also gave me suggestions on how to avoid it happening again. Would gladly call Carters Plumbing again.

Review 37 (2024-11-20 - Rating: 5)
Derrick was professional and on time. He took his time to explain to me what was going on as well as how to avoid the issue in the future. Carters Plumbing never disappoints!!

Review 38 (2024-11-22 - Rating: 5)
Carter plumbing is fantastic. Eric is five stars, a number 10 all the way. I will not use anyone else. I called 4 business that answered via recording, filled out a form and a recording said someone would get back with me.Then I called Carter plumbing. A PERSON ANSWERED THR PHONE!!!!!! A REAL LIVE TALKING PERSON!!!!! I told her my problem. Carter had the problem fixed before any of the other 4 even got back with me by way of another recording. Yup. It’s Carter Plumbing and Eric for me !!!!

Review 39 (2024-11-29 - Rating: 5)
Jacob was very respectful, professional, polite and explained everything in great details.We would definitely use his services again.Thank you Jacob.

Review 40 (2024-11-24 - Rating: 5)
Josh was great! He showed up on time, was extremely efficient, friendly, clean and went above and beyond. I would not hesitate to call him again

Review 41 (2024-11-17 - Rating: 5)
We had a drain issues and our technician Matt Miller was beyond knowledgeable and helpful. He walked me and my wife through everything and informed us with any issues we needed to worry about now and later! Would recommend this company to anyone I know great experience

Review 42 (2024-11-22 - Rating: 5)
Mario was great. Carter’s came out and took care of us well within 24 hours. Fair prices compared to other places in the area.

Review 43 (2024-11-27 - Rating: 5)
Day be fun ore Thanksgiving and I was able to get someone out to fix our clogged toilet! I love their service and the friendly knowledgeable technicians. Carters is our number one go to plumber!

Review 44 (2024-07-03 - Rating: 5)
Smooth booking process that carried on through the experience. I was notified via phone call and text about the arrival of my plumber with his information. Chris arrived friendly and ready to work. He quickly analyzed the situation with my clogged drain and calculated the estimated price. He then proceeded to do the task with wonderful professionalism. I am highly satisfied with Carter’s and will recommend them to others. Thank you!

Review 45 (2024-08-06 - Rating: 5)
Joel was a great help, knowledgeable and kept us informed the whole way. Called for one thing, found out it was something completely different. The whole time, Joel offered well informed and instinctive support and options. Well worth the price for the functionality and longevity.

Review 46 (2024-11-28 - Rating: 5)
Cody came to help us on thanksgiving morning, he was very accurate on problem solving and I’m very glad to have worked with him. Highly recommended!

Review 47 (2024-06-26 - Rating: 5)
Daryn was awesome! Extremely professional and efficient. He was able to take care of our plumbing needs without difficulty and talked through other potential needs with actionable plans. Really appreciate his work!

Review 48 (2024-07-10 - Rating: 5)
Josh R. from the White Lake, MI office came out to replace a leaky tub faucet but it turned into a much larger project than expected. Josh explained what he needed to do and gave us the cost up front. Work included cutting an additional access panel and install new shut off valves, replace the faucet, control handle and shower stem. Josh cut the access panel to the perfect size for us to put in a removable cover for future access without making a mess. He did a great job and ensured all the work was completed in one visit. Everything was clean when he finished. Josh was professional, friendly and patient with questions. He explained exactly what needed to be done and had the parts in the truck. He was efficient and wasted no time. I highly recommend Josh for any plumbing work needed.

Review 49 (2024-11-11 - Rating: 5)
Brandon review the issue identified solution provide options, I select one and he proceed to complete the work in a time efficient manner. Brandon & Carter plumbing did an excellent done I recommend them to others.

Review 50 (2024-11-23 - Rating: 5)
Jakob is a very intelligent and competent plumber. Thanks for your help yesterday! I will definitely use Carter’s Plumbers in the future.

Review 51 (2024-06-25 - Rating: 5)
Josh came and helped with a burst pipe in our ground floor of our home. He was professional, quick, and did great work. He ensured the system was good before he left and we are very happy with the services. Carters was able to fit us in the same day I called since we were without water. Will continue to use Carters in the future and highly recommend.

Review 52 (2024-12-02 - Rating: 5)
Sam came out same day and hooked up our dryer and fixed the gas leak! He was fast, extremely kind and respectful!

Review 53 (2024-11-21 - Rating: 5)
Ethan came and worked the problem with me and found root cause with camera. All worked out well and he explained the detail of what he did. Great service !!

Review 54 (2024-07-08 - Rating: 5)
Ethan is a very personable young man. Pleasure to have him working in my house. It’s such a difference when folks in yr home act professionally and are backed up by a company the size and reputation of Carters. We ran into a couple of the usual anomalies with my 74 year old home as he looked at two jobs. He was knowledgeable about what was required in each of them, described the scope of different levels of addressing each of them and did not leave until the one we addressed today was functioning flawlessly. As always, pleased with Carters Plumbing.

Review 55 (2024-11-06 - Rating: 5)
Pulled up Emergency plumbers, Carters was 4th in line.They should have been 1st⭐️⭐️⭐️⭐️⭐️ IT was 7pm,had to be at work by 8pm,ball stem in toilet broke,needed fixed asap. Mason came at 7:30 fixed and out the door by 8:00.Im SO THANKFUL for Carters & Mason.THANK YOU!!!

Review 56 (2024-11-04 - Rating: 5)
Mark and Andre were very thorough and detail orientated. This is my first time working with Carters so I was a little nervous but after today they are my go to company for anything plumbing related.

Review 57 (2024-11-12 - Rating: 5)
Trevor did a good job today at my house. He has good knowledge, he was friendly, came on time and explained everything about the problem I was having and he fixed.

Review 58 (2024-11-24 - Rating: 5)
Tyler was fantastic. Very professional and recommended a solution that wouldn’t break the bank. Very appreciative for how quickly he knocked our project out.

Review 59 (2024-07-01 - Rating: 5)
Mathew was very friendly and professional and did a great job. He worked in a tight crawl space and the job took longer than I think he expected, but it got done same day and my family has working water.

Review 60 (2024-07-10 - Rating: 5)
Brandon was very polite and respectful and so patient with us!!! He answered all of our questions and concerns. Did a great job and I want to thank you for your services! Will definitely use this company again the future!

Review 61 (2024-11-28 - Rating: 5)
Very professional, great communicating with you the hole step of the way with your plumbing issues during a flood event!!Very respectful of your things and house !! Highly recommend Zack for any of our plumbing needs!!!

Review 62 (2024-06-22 - Rating: 5)
There are not enough stars or words of praise to say how pleased I am with the job that Nick and his crew from Carter’s Plumbing did on my sump pump project. I was very stressed and nervous when I was told I needed to have a new sump pump discharge line Installed, which entailed digging a long trench in my extensively landscaped yard from my house to the back of my property, but Nick was so reassuring, professional and thoroughly skilled that he calmed all my fears and answered my many questions and patiently explained everything the whole way through. This was a very extensive project that was done over the course of two of the hottest summer days imaginable, yet Nick and his crew remained upbeat and so hard-working the entire time. They were very careful with my landscaping and trees and there was no damage done at all, which was a huge relief. When I was first given the price for the job, I was a little in sticker shock, but after seeing how hard this crew worked, I feel the price was beyond reasonable and worth every cent. . I could just go on and on about my total satisfaction with Nick’s work and will definitely be requesting him personally for any future plumbing needs. Thank you again, Nick and crew!

Review 63 (2024-06-14 - Rating: 5)
We always call Carters for our plumbing needs, everyone has been great to work with. Joel has been out twice and both times has gone above and beyond the job he was called in for. Hes extremely knowledgeable, professional, and great to work with. He works efficiently and makes the job feel important, not rushed to get in/out. He does a thorough repair and takes the time to answer all of our plumbing questions. Thank you so much!

Review 64 (2024-07-02 - Rating: 5)
Great experience with Carters Plumbing. Derrick did exceptional work, I called with a water heater issue and when he arrived I asked about our sump pump, he diagnosed the issue and was able to complete the work on both the water heater and sunp pump. Very personable and great guy overall.

Review 65 (2024-11-27 - Rating: 5)
Mario my plumbing tech was very courteous and professional. He completed the installation of my garage disposal quickly and efficiently.

Review 66 (2024-11-06 - Rating: 5)
Brandon and his partner were awesome. They came in assessed the problem and fixed it in an hour. Very pleased and it was a Blessing.

Review 67 (2024-07-02 - Rating: 5)
I called Carter’s plumbing after reading a referral in the Nextdoor app. My primary sump pump failed on Saturday. Carter’s scheduled me for Tuesday AM and Jordan arrived timely with advance notice. He was very professional, provided me with options, installed a new sump pump, and cleaned up after he was done. I feel the work was done well, and the price fair. For a first time encounter, the experience was very positive.

Review 68 (2024-11-11 - Rating: 5)
Ethan at Carter’s Plumbing was professional and knowledge. He explained things in an easy to understand manner and completed the repair with superior workmanship.

Review 69 (2024-11-23 - Rating: 5)
Derrick was great! Super professional, super fast and a really nice guy that did great work!

Review 70 (2024-06-10 - Rating: 5)
The great service started with Emily in Dispatch. We had a gas leak and Emily got a tech out ASAP! Nick was very knowledgeable and professional. He identified the leak right away and fixed it immediately which made us feel so much better knowing we were safe and could finally turn our gas back on. The emergency pricing was quite expensive but cant put a price on our safety!

Review 71 (2024-11-24 - Rating: 5)
On time service, repairs done as expected. Matt was personable and explained every step of his service, complete with recommendations to prevent future maintenance problems.Great experience.

Review 72 (2024-06-20 - Rating: 5)
Zack was wonderful! Such a nice young man who was very professional. He solved my problem quickly and offered a few suggestions that I truly appreciate. I will always request Zack if I have another plumbing issue!

Review 73 (2024-11-17 - Rating: 5)
We had a blocked drain and you took care of it quickl. Jakob came out on a Sunday morning and he fixed our issue and was very courteous and professional.

Review 74 (2024-07-14 - Rating: 5)
Wow!!! Never fun when you have a plumbing emergency, but Carter’s Plumbing came to our rescue and we are very pleased that we chose them when googling for a plumber. The office staff kept us informed each step of the way when scheduling including updates on the timing of the plumber’s arrival (and he was right on schedule for both visits). Daryn the plumber was a pleasure to work with. He is a professional!Never cheap when you call a plumber, but well worth it (and they showed up Saturday and back on Sunday to get the job done!)Thank you Carter’s Plumbing!!!!

Review 75 (2024-06-26 - Rating: 5)
Shout out to Marc C. # 8. He was very nice, prompt, and focused. He showed up first thing in the morning like he said he would, fixed what appeared to be a complicated problem with my pipes in only a few hours, and cleaned up everything well.This is the second time I’ve used Carter’s in the year for my home plumbing – I moved into an older house which needed updates. Very pleased with both jobs. This is my go to plumbing company now.

Review 76 (2023-02-22 - Rating: 5)
Mark was very professional. He explained everything in great detail. He came to quote one day and the next day he was here fixing everything. I highly recommend him. I will be calling him everything I need a plumbing repair. 10 stars

Review 77 (2024-07-10 - Rating: 5)
Well run organization. Took my call on a Sunday. Came out on Wed as scheduled with a 30 min heads-up hes on his way. Derrick was friendly, wore booties and very professional. I just needed the tank reattached to the bowl as I had swapped out the flush valve but was having trouble seating the tank and tightening up the bowl bolts so it wouldnt leak. Derrick got it right the first try. No leaks, about 15 min of work. The cost was prohibitive, but I have nothing but good things to say about Derrick.

Review 78 (2024-06-20 - Rating: 5)
Mark C - professional but friendly with a good sense of humor. We were comfortable with him from the moment he walked in the door and he was very understanding with our big dogs. Highly recommend him!

Review 79 (2024-11-05 - Rating: 5)
Jacob was very professional, explained in detail what he was going to do. Made sure all in working order and cleaned up. Make sure you request Jacob for your job! I know I will.

Review 80 (2024-11-09 - Rating: 5)
Jason was on time, professional, courteous and informative. He exceeded my expectations. Carter plumbing has become my new plumber.

Review 81 (2024-11-16 - Rating: 5)
Drew did a excellent job, he was very professional and very knowledgeableI would recommend Carters. Thank You a very happy homeowner.

Review 82 (2024-11-07 - Rating: 5)
Good service, Brandon and Andrew helped me to understand the issue and the different options available to get my furnace fixed.

Review 83 (2024-06-15 - Rating: 5)
Josh was prompt and able to diagnosis our problems within a few minutes of arrival. He went right to work and worked very hard. He was polite and knowledgeable.I would highly recommend Carters Plumbing!

Review 84 (2024-11-18 - Rating: 5)
I had really good services dealing with the plumber. Mark he fixed serious Plumbing problems at one of my rental properties. Fast and great services . I recommend this company to others snd every one is happy

Review 85 (2024-11-13 - Rating: 5)
Zack was so kind and helpful and friendly. Issue solved and I will recommend your company and Zack to anyone! Thanks for the great experience!

Review 86 (2024-06-11 - Rating: 5)
Chris came out the same evening that we called, he was thoughtful and kind. He explained what happened and was able to get our new water heater installed quickly. We really appreciate how quickly everything was done

Review 87 (2024-11-21 - Rating: 5)
I love the companies professionalism and the quick response to a phone call. They come right out and they are very good and if something doesn’t work out, they come right back and fix the problem. I’ve used them about four times and haven’t been disappointed.

Review 88 (2024-06-15 - Rating: 5)
I am thoroughly impressed with the exceptional service I received from Joel. Carters plumbing went above and beyond to address my plumbing issues. From the initial call to the final fix, they demonstrated professionalism, courtesy, and a genuine commitment to customer satisfaction. Highly recommend.

Review 89 (2023-02-08 - Rating: 5)
Derek was very personable, knowledgeable, polite, and professional. He did a very good job explaining what needed to be done and how he was going to complete the job without the pressure of a sales pitch. After seeing his job completion I was impressed with the work quality and the cleanliness after his work. He is a good representation of this company and I would not hesitate to use them again.

Review 90 (2024-11-22 - Rating: 5)
Cody C. fixed a pipe outside that burst, A1 service, fast work. Gave me some tips on the reason why it broke even with the water off. Def recommend.

Review 91 (2024-11-17 - Rating: 5)
Columbus did a wonderful, thorough job on my water heater this morning. He was punctual and explained everything very well.

Review 92 (2024-06-27 - Rating: 5)
Jordan did a fantastic job installing a new hot water heater in my 100 year old house. He was efficient and finished earlier than expected! Marcus kept the pricing fair and they both had extensive knowledge of what was needed to bring everything to code.

Review 93 (2024-06-15 - Rating: 5)
Jason was awesome!! Did a fantastic job! Went above and beyond. Explained everything he did so I would understand and was fantastic with the grandkids who were mesmerized. Highly recommend! The administrative staff were knowledgeable, professional and very nice.

Review 94 (2024-07-04 - Rating: 5)
Derrick my plumber is professional and worked all day to complete the job. He and his team had a big job and Derrick explained everything step by step giving suggestions for future maintenance and repairs. I would highly recommend Carter’s Plumbing.

Review 95 (2024-11-29 - Rating: 5)
Cody did a excellent job he was so personable and great to talk with very professional, would request Cody again if needed

Review 96 (2024-11-28 - Rating: 5)
Amazing service. They came out quickly on Thanksgiving Day and were super helpful and very friendly. Highly recommend!

Review 97 (2024-12-03 - Rating: 5)
Zach was great! Engaging, knowledgeable and efficient. Will request him should another need arise.

Review 98 (2024-11-11 - Rating: 5)
Excellent customer service, Derrick arrived on time and performed task in a professional manner and explained everything that was going to take place and provided pictures upon completion of job…highly recommended 11/11/2024

Review 99 (2023-07-26 - Rating: 5)
Daryn was very professional, had all the answers to my questions, and immediately took care of my installation without any problems. Tested everything before he left my home, and completely cleaned the entire area on his way out. I would refer him to everyone and anyone.

Review 100 (2024-11-26 - Rating: 5)
Barry S was courteous, professional and explained all his findings well. Thanks Barry and Carters Plumbing Heating & cooling

Review 101 (2024-10-17 - Rating: 5)
Jake was absolutely amazing, he was friendly thorough and honest 100/100 I would call you guys every time I need a plumber and request Jake!

Review 102 (2024-07-06 - Rating: 5)
A great experience. Joel was friendly, very knowledgeable and efficient. Did everything we asked and cleaned up as well. Would ask him back if more jobs come along.

Review 103 (2024-08-12 - Rating: 5)
The whole experience, from calling carters friday to installing a new water heater on Monday, was exceptional. Everything was explained in detail and any questions answered to my satisfaction

Review 104 (2023-12-20 - Rating: 5)
I can’t say or have enough Grrreat words for Matt and his assistant for their knowledge and expertise for my pot filler project/installation performed for me today! Job well done for me to say the least… Thanks again!FROjr/Lyon Twp./South Lyon, MI

Review 105 (2024-06-27 - Rating: 5)
Mat was such a huge help…my sprinklers stopped working a year ago due to neglected plumbing issues from previous owner. He arrived on time,replaced all the plumbing and now my sprinklers work again. I appreciate him very much! Such a super kind sweet guy

Review 106 (2024-09-11 - Rating: 5)
Columbus did an excellent job - he was professional, informative, and friendlyWill use your other services because of wonderful new experiences with the plumbing fix

Review 107 (2024-11-22 - Rating: 5)
I called to have my kitchen & utility sink serviced they sent Cody out the next day and he was friendly, polite, respectful and fast. Thanks

Review 108 (2023-02-05 - Rating: 5)
We had an emergency to replace a broken bathroom pipe and called Carter’s right away. Ashley was so sweet and was able to squeeze us in for repairs on the same day! Nick the plumber came to the rescue after his already busy day. He is a kind, professional and personable young man that we can’t thank enough for his service! Highly recommend him for any plumbing job! Thank you sooooooo much for giving us running water again!George and Stephanie :-)

Review 109 (2024-11-06 - Rating: 5)
Kyle from Carters quickly diagnosed the problem and explained step by step the remedies to fix the problem. His work was neat and professional and I will always call Carters!!

Review 110 (2024-07-01 - Rating: 5)
Trevor (and the plumber that we used years ago with Carters) are very friendly and do a great job. We love that they don’t cut corners and that they are open to educating the homeowners as well as completing the job.

Review 111 (2024-11-12 - Rating: 5)
Jakob not only worked quickly and found the issue, he also took great care of my home as he was working.

Review 112 (2024-11-11 - Rating: 5)
Great! Exceeded all expectations. I would use him again and recommend him to anyone with plumbing problems.

Review 113 (2024-10-02 - Rating: 5)
Colombus W. went above and beyond, was courteous and quick on the job. I highly recommend calling Carter’s Plumbing for your plumbing needs. Thanks for everything!

Review 114 (2024-07-11 - Rating: 5)
Daryn was phenomenal. Quick and efficient. Also very considerate of budget. Provided me with a very reasonable quote and was even able to do the repair the same day.

Review 115 (2024-08-27 - Rating: 5)
Columbus was an excellent trustworthy plumber. He explained the problem and showed me what was causing the problem. He was a fresh of breath air.

Review 116 (2024-07-23 - Rating: 5)
Mason was professional, friendly, knowledgeable and demonstrated genuine care in getting our problem resolved. What should have been a straightforward solution was in fact a real puzzle which Mason tenaciously attacked and resolved. Impressed.

Review 117 (2024-07-07 - Rating: 5)
Matt was super polite, arrived on time, and was very knowledgeable. He was very efficient and explained everything i need to know and then some. I would give TEN Stars if i could! Thank you!!

Review 118 (2024-11-04 - Rating: 5)
They were super nice and knowledgable! I’ll definitely be calling again for my plumbing needs.

Review 119 (2024-07-08 - Rating: 5)
Nick at Carters plumbing is who you want for all your plumbing needs. He’s prompt,polite , professional,upfront and honest. Also very neat and clean .Thank you Nick for an excellent job done.

Review 120 (2024-12-02 - Rating: 5)
David Gibson (‘Gibbs’) provided excellent, fast service and even gave some pointers for any future issues. Would definitely recommend.

Review 121 (2024-07-10 - Rating: 5)
Great guys! Made a stressful situation easy. Emily the dispatcher is amazing also for getting me in as quickly as she did after a bad experience with a different company.

Review 122 (2024-11-29 - Rating: 5)
Great customer service.Walked me thru everything.The work was done before I knew it.Awesome job!

Review 123 (2024-07-12 - Rating: 5)
Mark was awesome. very polite and explained every step of the job. Great guy, we recommend his for all your plumbing needs.

Review 124 (2024-07-11 - Rating: 5)
Daryn from Carter Plumbing has shown remarkable determination and perseverance in trying to track down and correct or drain issues. I can not possibly express my appreciation for all he has already done and I know when he is finished we will be very happy!!!!

Review 125 (2024-06-23 - Rating: 5)
The water was not coming out of my brand new kitchen faucet. I called Carter’s Plumbing, and Mason came to save the day! He was very professional, and explained everything so I understood the problem! I now have water in my kitchen! I highly recommend Carter’s Plumbing, and especially Mason!

Review 126 (2024-07-11 - Rating: 5)
Brandon and his partner did a fantastic job. Very professional in all aspects, communication, install and clean up. I could not be happier with my investment.

Review 127 (2024-07-10 - Rating: 5)
Danny was very professional, polite and friendly. He knew exactly what he was doing. Would definitely request his plumbing services if the need arises again.

Review 128 (2024-07-02 - Rating: 5)
Mason was thorough in giving options to remedy our hot water heater problem. Answered all of our questions so we could come to a decision. He completed the job in a very timely manner. Thanks to Carter Plumbing and Mason.

Review 129 (2023-12-27 - Rating: 5)
I’ve been using carters plumbing for our plumbing needs for over 3 years now and they always have great, friendly service! As a first time home owner and having zero plumbing knowledge, I appreciate that they never make me feel stupid for not knowing things more experienced homeowners might know.Today we had Gannon as our plumber and he was very kind, efficient and knowledgeable. We had a toothbrush our toddler put down the toilet that he removed and our sink was clogged and leaking. It ended up needing a new drain pipe that he was able to replace in a timely manor.They also were able to get us scheduled the same day I called! And they gave me a 30 min call ahead.Great company. Would 10/10 recommend!

Review 130 (2024-06-29 - Rating: 5)
Daryn came out on the same day I called and was able to fix my plumbing issues with no problems and a great personality. Highly recommend this company to anyone with plumbing issues.

Review 131 (2024-04-02 - Rating: 5)
Had Carters out again for a slow flushing toilet...had a water heater installed last time. They kept us apprised of the status of Joels arrival, which we very much appreciated. On arrival, Joel assessed everything, said hed run an auger past the first elbow in the line and go from there. He cleared something and the toilet does flush better. His thinking is that we do not have enough flow to consistently move material through the elbow and gave us a quote for a new toilet if we continue having this issue. He was very efficient; everything took about 20 minutes.

Review 132 (2024-11-30 - Rating: 5)
Columbus took care of all of my needs and made sure to answer each and every one of my questions! If I could leave 1000/5 stars i would!!

Review 133 (2024-11-07 - Rating: 5)
Very professional and informative. Ill definitely call back for any plumbing needs. Thank you Danny

Review 134 (2024-06-17 - Rating: 5)
From booking through finishing the job, Carters is a joy to work with. Josh spent a LONG time finding the source of my leak, which was not an easy feat. Ive used them before, will use them again, and recommend Carters to anyone who is looking for a good, reliable, affordable plumber.

Review 135 (2024-06-10 - Rating: 5)
Our plumber Mark did an awesome job replacing out bad fixtures under our kitchen sink and also was able to take a look at several other issues to help diagnose and provide some estimates. Very friendly service, would use them again.

Review 136 (2024-06-18 - Rating: 5)
Mason was very considerate abs kind. Even tolerated my father who is a retired plumber who was Trying not to look over his shoulder...but was. 😉 Very happy with his services.

Review 137 (2024-06-27 - Rating: 5)
Carter performed the original work and even other things that came up (e.g. the second access panel to the showerhead water line).He was professional, thorough, and detail oriented. I appreciated that he really cares about the quality of his work.

Review 138 (2024-09-27 - Rating: 5)
Highly recommended Carter’s Plumbing. They were able to come out quickly and address my issue. Columbus who did the work, was professional, knowledgeable, explained everything very well and was patient as I asked a lot of questions.Happy to know Carter’s is there if any other problems arises.

Review 139 (2023-02-16 - Rating: 5)
An up and coming young Plummer who thinks outside the box. He is learning the ropes and thinks the best for the customer. Pays attention to detail and is methodical.A+ today my friend. Welcome any time.

Review 140 (2024-11-25 - Rating: 5)
Barry did a great job. I would highly recommend Carters plumbing

Review 141 (2024-10-14 - Rating: 5)
Columbus W. was very professional, knowledgeable and friendly making sure to take care of all our needs. Would highly recommend!

Review 142 (2023-12-19 - Rating: 5)
Carters Plumbing did an amazing job on installing my kitchen sink. Danny was very personable, professional, kind & detailed in making sure the faucet & sprayer were installed properly. He came back when I discovered a small leak at the seal of my garbage disposal. He adjusted the seal & the leak was taken care of with no additional charge. Danny & Carter Plumbing are just wonderful people to work with.

Review 143 (2024-12-04 - Rating: 5)
Eric did a great job, on time and very informative about my plumbing problems.

Review 144 (2024-11-13 - Rating: 5)
Was thrilled with the cost and the quality workmanship I will definitely call Carters plumbing for my future plumbing problems

Review 145 (2024-11-14 - Rating: 5)
I had two other plumbers try to swap out my cartridges in my bathtub faucet with no success and kept pushing me out or wouldn’t show up. I called carters on a Sunday afternoon as I was sick of waiting with no tub for the kids to use and they had a technician out the very next day. They had to order the part and it arrived 2 days later and they came back and installed it that very same day. The tech was very professional, knowledgeable, and keep everything clean and back how it was. He even had foot booties to go over his work boots!! I highly recommend Carters. You definitely get what you pay for as the two other cheaper plumber couldn’t get the job done. It was well worth the extra money. I just wanted it done right and done asap. Thank you Carters!!

Review 146 (2024-12-23 - Rating: 5)
Jakob was very helpful, I’m thankful he arrived so quickly.

Review 147 (2024-06-12 - Rating: 5)
My experience with Carters Plumbing was great from phone call to finish. The plumber, Derrick, was prompt, patient, prepared, professional, and on top of everything, pleasant. Thank you.

Review 148 (2024-11-19 - Rating: 5)
Jakob was friendly, provided detailed explanations and great service! Highly recommend!

Review 149 (2023-03-10 - Rating: 5)
Jason exceeded our expectations. He was very professional and extremely helpful. He went above and beyond by explaining things and giving us honest feedback about other possible plumbing repairs in our home. His high quality work will definitely last. He didnt seemed rushed at all and we were his number one priority. He was efficient, and everything he needed was right on his truck so his repair was timely. I highly recommend Carters plumbing and Jason. It can be a daunting task having someone come into your home and make repairs, but Jason made it seamless and we felt extremely valued. Its good to know now that when we have a plumbing issue, we wont even think twice, we know now where to turn to for any plumbing need that may arise.

Review 150 (2024-09-07 - Rating: 5)
Columbus came right out to help us and he saved the day. He informed us of what was going on and took care of it immediately. Couldn’t ask for more or better help!

Review 151 (2024-11-29 - Rating: 5)
Josh was very knowledgeable, personable, and explained the process completely.... thank you Josh for your help.

Review 152 (2024-07-09 - Rating: 5)
Trevor was an outstanding professional.Met my expectations in an efficient, affordable way. Highly recommend Carter plumbing.

Review 153 (2024-07-11 - Rating: 5)
On time, even a little early. Very smart young man who went out of his way to help solve our problem. Mr. Tulip was a super good guy. Thanks

Review 154 (2024-07-01 - Rating: 5)
The cavalry arrived in the form of Chris from Carter’s Plumbing on a Sunday when he arrived and replaced my sump pump. He is very knowledgeable, worked quickly and was very pleasant.5 ⭐️⭐️⭐️⭐️⭐️

Review 155 (2024-06-27 - Rating: 5)
Zach was excellent! High quality service. He was even able to troubleshoot a manufacturer issue with the product. Highly recommend.

Review 156 (2024-10-12 - Rating: 5)
Columbus is a great guy & couldn’t be a harder worker! Will recommend to friends and family!

Review 157 (2024-12-03 - Rating: 5)
Jakob was prompt and courteous. Described the problem and the solution. Great job.

Review 158 (2024-11-30 - Rating: 5)
Jakob did a great job. Would highly recommend him.

Review 159 (2023-12-26 - Rating: 5)
Carter’s Plumbing was the best choice we could have possibly made in coming to work on our clogged kitchen drains. The process to set up an appointment was easy, and I got text reminders and calls ahead of my appointment, in addition to a photo and information about the technician who was coming to our house. Our technician was kind, courteous, and explained everything thoroughly. If you’re looking for your job to be done the right way, contact Carter’s!

Review 160 (2023-12-27 - Rating: 5)
Bobby arrived early to fix my toilet which was not filling in the tank. He replaced the fill valve turn water back on and nothing happened. He was stumped 😂. He had me turn on faucet at the sink and water started coming out toilet valve . So hilarious we couldn’t believe what was happening…the sink controlling the toilet. I’m thankful for his years of experience. He troubleshooted all the shutoff valves in the basement and completed the job. Thanks Bobby great job and sense of humor.

Review 161 (2024-06-29 - Rating: 5)
Yall know I sing the praises of Carters and this is why: they dont just fix the problem you SAY you have, they look for the cause so that their repair and estimate can be authentic and comprehensive. And just for the record, Im not related to ANY of them and am NOT being paid to make these reviews--theyre just THAT good, yall. Try em and see!----------6/28 - Jason came out today to install my new dishwasher and garbage disposal (I never allow the box stores to perform the installations as they are 3rd party vendors and most often, not adequately trained). He gave me an exact quote last time he was out; the quote he provided today matched the previous quote. He told me what he was doing as he completed each step and provided suggestions for improving use of appliances. Dont sleep on Carters!! Great customer service, knowledge base, and personable!

Review 162 (2024-07-11 - Rating: 5)
Trevor was very polite,knowledgeable and offered a couple different estimates. Explained membership and administered my military discount.

Review 163 (2024-06-24 - Rating: 5)
Joel is professional, informative and very kind. Would reccomend him for any job, you are fortunate to have someone of his caliber on your crew.

Review 164 (2024-06-20 - Rating: 5)
Josh did an exceptional job! I would recommend him and Carter’s Plumbing for any plumbing job!!! Thanks again for your work.

Review 165 (2025-01-04 - Rating: 5)
Mario was very knowledgeable of everything. Was quick and did a good job making sure everything worked.

Review 166 (2023-12-16 - Rating: 5)
Carters Plumbing replaced our hot water tank recently. We needed immediate repairs due to a leak. They were able to come out same day, remove and install a new tank while respecting our home. Brandon and his associate were professional and knowledgeable. I would recommend Carters to anyone who needs plumbing work done. We will definitely use their services again if needed.

Review 167 (2023-09-12 - Rating: 5)
This is my second time (for different reasons) dealing with Carter’s. They do not disappoint. From the moment you speak with them on the phone, up until the very end of service, they are very efficient, polite, personable and know their stuff. They keep you up to date with everything they are doing before they do it, give you and estimate on the repair before they continue and also advise for better ways of doing things. I lost my water filtration system and they also found that I lost my sump as well. Could have been much worse than it was. Many thanks to the entire team at Carters!

Review 168 (2024-06-27 - Rating: 5)
Zach did a great job. He was very professional & efficient. I would recommend him & Carter’s Plumbing.

Review 169 (2023-12-22 - Rating: 5)
Mason did a great job replacing our kitchen faucet with a new unit. Mason was super knowledgeable and ensured we were aligned on placement and features from the get go. Install was quick and I will definitely reach out to Carter’s for future plumbing needs!

Review 170 (2024-07-25 - Rating: 5)
Pretty good experience. Jordan was cool too. Polite, trustworthy, did a good jobThank you sir

Review 171 (2023-12-28 - Rating: 5)
This was our first time using Carter’s Plumbing and it was such a positive experience! Sean was super knowledgeable and answered all our of questions. He was great to work with. We will definitely use Carter’s for future plumbing needs!

Review 172 (2024-07-11 - Rating: 5)
The technician was efficient and quickly resolved the issue. He was also able to answer some other nonrelated questions. He was very helpful.

Review 173 (2024-06-20 - Rating: 5)
Zach was very friendly and professional. He explained different options and finished the job quickly, very pleased with his service.

Review 174 (2023-02-28 - Rating: 5)
I recently used Carters plumbing service for a plumbing issue in my home, and I must say, I was thoroughly impressed with their work. From start to finish, the entire experience was seamless and hassle-free, and the quality of their work was outstanding.Firstly, the communication with the company was excellent. They were very responsive and provided me with a clear breakdown of the work that needed to be done. The plumber (Nick) who came to my home was extremely professional and knowledgeable, and he took the time to explain everything to me and answer all of my questions.The work itself was completed efficiently and to an incredibly high standard. Nick was thorough and meticulous, ensuring that every aspect of the job was done properly. He also left the work area clean and tidy, which was greatly appreciated.Overall, I couldnt be happier with the service that I received from Carters. They exceeded my expectations in every way, and I would highly recommend them to anyone in need of plumbing services.

Review 175 (2024-11-21 - Rating: 5)
Nick was fantastic. Fast, honest, professional, and did great work.

Review 176 (2024-06-21 - Rating: 5)
Derrick the plumber tech that came out to my home is very knowledgeable. He explained the issue and fixed the problem right away. Very nice.

Review 177 (2024-11-27 - Rating: 5)
David was quick, clear and comprehensive. Great service! Thank you.

Review 178 (2023-02-18 - Rating: 5)
1/30/2023. Jason was awesome! He explained everything he was doing or needed to do, and answered all my questions. He showed me areas that will need work in the future, and gave me estimates on what those repairs might cost to help me budget. He was friendly, polite, and respectful of me and my home. A great experience.2/3/2023 Jason and Sonny and Bobby came back to replace my drain stack. They were incredibly professional and careful with my home, and again explained clearly everything they were doing. Another great experience.2/18/2023 My water heater started gushing hot water and Trevor came and saved the day! He explained what was wrong, what he was going to to do fix it, and what I needed to keep an eye out for in the future. He was very kind to me and very professional and knowledgeable. And my dogs really liked him, too!! 5 stars, once again.

Review 179 (2023-12-28 - Rating: 5)
Zack the plumber from Carters Plumbing was very professional, courteous and very knowledgable. I appreciated that he took the time to answer my questions and reviewing all the changes he made.I would recommend Carters Plumbing. Great experience.

Review 180 (2023-12-22 - Rating: 5)
Mark was awesome. He tool care of our issue and delivered results as promised. Thank you so much Mark !! I will definitely call Carters Plumbing the next time I have a plumbing problem !

Review 181 (2023-12-06 - Rating: 5)
Mat was a great technician and worked with the quickness and was efficient and pleasant! We had an old iron flange replaced and he was able to saw it all off and put a modern expandable flange on and get it all done in less than 2 hours. Including sawing the tile floor around the pipe as well!

Review 182 (2024-07-01 - Rating: 5)
Derrick was fantastic. He took care of my issue and was very informative. Highly recommended.

Review 183 (2022-12-20 - Rating: 5)
Nick V. was fantastic. Top-notch service from the moment he stepped foot in my house over a week ago, until today when he came back to do the final cleanup from our (unwanted) project. What can I possibly say about Nick to convey how knowledgeable, professional, respectful and informative of the job that he held throughout our entire project? From the first moment he came into my house, I knew he was going to be the perfect help. He explained to my grandmother everything that he was doing every step of the way and continued to answer all her questions when she just didn’t understand.On the second day Nick came back (when our project got 4 times bigger than originally expected) he brought a wonderful group of gentlemen. They all kept as clean and neat as they could while dealing with load upon load of dirt and concrete coming out of my basement, which then turned into my front yard looking like something that might resemble the Grand Canyon; but they still managed to have the flower beds back in place by dark. Most importantly (besides the excellent drainage repairs) when they got to my house, they each took the 30 seconds that my three dogs needed to feel comfortable with them being in my home. While I was keeping my dogs safe, and not intruding the work Carters was doing, they’re still curious natured dogs. None of the guys ever once got angry that my pups sat watching them dig in my yard or run in and out of my house with all the pipes, dirt and concrete.Overall, Carters Plumbing was respectful and efficient in everything they did for us. I can not say enough good things about Nick and his team, but I also can’t thank Nick enough for working tirelessly to get our job done quickly and efficiently before Christmas.Thank you, Nick. I appreciate everything you did for us. Happy Holidays to you and yours.

Review 184 (2023-10-23 - Rating: 5)
My sump pump went out last night and I called a few places in the area. They were the only ones who could get someone out to me the day I called. Within 6 hours Mason arrived on schedule. He was professional, friendly and got the work done quickly and as expected. I definitely will recommend them for any plumbing issues you have.

Review 185 (2024-08-22 - Rating: 5)
Thank you Columbus!!! Such a nice guy! Even noticed I had a candle in a bad place and that could have ended badly! Angel! 😇

Review 186 (2024-11-21 - Rating: 5)
Five stars for Dave Gib. Plumbing emergency handled quickly and competently.

Review 187 (2024-01-13 - Rating: 5)
Awesome and prompt service! Came out to help with a burst line and sump pump issues on short notice and bad weather. Both plumber and office staff friendly and knowledgeable and took care of it in great time. Will use again!

Review 188 (2024-06-21 - Rating: 5)
Mark is very customer focused. He is very focused on the task and answers questions and provides needed advice. A very friendly and professional man.

Review 189 (2025-01-04 - Rating: 5)
Had a mysterious leak on a shower faucet that turned into a bigger issue and they were available to help within an hour. Mario was able to swap out the faucet and reconfigure the plumbing to take care of the problem.

Review 190 (2024-01-13 - Rating: 5)
Matt was exceptional! Our problem is bigger than anticipated. Started with a sump pump, flooded basement. Matt explained everything to us, showed us options for a new sump pump, he installed that and did additional look outside on the coldest, snowest day in our pipe to check the flow. Unfortunately, the pipe is cracked down by the drain sewage and will need replacing but, we can delay till Spring.Matt was able to walk us thru everything and show my husband what to look for, how to check on things.I also want to add Emily in the office was very friendly, helpful and was able to have Matt at our service within 2hrs of my call.Great company, will be using them for the pipe replacement.For people who grumble about $$. I always expect plumbing issues & electrical to be alittle costly. Equipment, gas, time and then product that may need to be replaced, have all gone up. We needed something to be fixed and peace of mind as well as a call over the weekend. We could grumble about it but again, our house is our investment and we need to avoid a bigger cost with mold, lost of property etc., Worth the cost for us to live in a safe home.This company does offer finance option if that works better in a budget.

Review 191 (2024-07-09 - Rating: 5)
Very friendly, knowledgeable. Took the time to answer my questions and educate me on my water softener, which was not the reason for my call.