Drain Masters Plumbing

Photo of Drain Masters Plumbing

Located in Virginia beach, Virginia

Address: 1804 Pittsburg Landing, Virginia Beach, VA 23464, United States

Phone: +1 757-481-5894

Rating: 4.9

Services

  • Repair services
  • Credit cards

Categories

  • Plumber
  • Septic system service

Photos

Comments

  • Review 1 (2024-12-20 - Rating: 5)

    Tye was hats off one of the best folks I’ve seen that actually did the job. I mean, the guy from before spent 40 min plunging and using a garden hose for a block. When that guy left, I was left with a slow drain. Months later Tye came in and in 15 minutes, cleared the block, had water running and draining like brand new.Tye was an expert and he knew what had to be done for this block. 100/100. Will recommend drain masters and 1000/1000 Tye is a very good professional plumber. He deserves a raise and his own team.

  • Review 2 (2024-10-14 - Rating: 5)

    Trevor was my technician and he handled my plumbing issues with absolute professionalism and urgency. He had an answer for every question I asked and was always easy to reach if I needed to talk to him. Can’t say enough good things, I look forward to doing future business with him and would highly recommend him to others.

  • Review 3 (2024-08-12 - Rating: 5)

    Came home late at night to a bunch of standing water in my yard. After discovering a very audible, leaking pipe in my crawlspace, I did a quick internet search and came across this company. I cant say enough about how easy and amazing the service was. Hats off to Trevor for his incredible professionalism, prompt service, and willingness to ensure I was all set. Only giving 5 stars because a 6 star review isnt available. Id recommend these guys to anyone, especially since theyre a small-family owner business.

  • Review 4 (2024-07-31 - Rating: 5)

    Trevor was Very Professional, Efficient, Honest, and Trustworthy. He was upfront and honest on any questions Ive had. He identified the problem and got the job done swiftly and throughly. Would recommend this company to anyone whos having plumbing issues. And if your getting Trevor you will not be disappointed in his work.

  • Review 5 (2024-08-07 - Rating: 5)

    ⭐⭐⭐⭐⭐Outstanding Service Even at Midnight!We had an urgent issue with our hot water heater late at night, and Drain Masters Plumbing came to our rescue. Despite the late hour, their technician arrived promptly, was incredibly professional, and efficiently fixed the problem. Their dedication and exceptional service saved us from a night without hot water. Highly recommend Drain Masters Plumbing for any plumbing needs!

  • Review 6 (2024-10-17 - Rating: 5)

    My plumber Trevor did an awesome job. He quickly diagnosed the trouble and was able to fix it in no time flat. Kudos to Trevor and someone give this man a raise for providing fantastic service.

  • Review 7 (2024-11-01 - Rating: 5)

    I had just moved into my apartment and was having issues with my shower draining. Ty had came and was able to clear the drain and resolve the issue. He was extremely professional and very kind. Would definitely recommend to family and friends!

  • Review 8 (2024-10-25 - Rating: 5)

    Very impressed with and Thankful for technician Brandons knowledge and professional attitude. He fixed our pipe problems with speed and accuracy! Very polite and informative!

  • Review 9 (2024-10-16 - Rating: 5)

    We’ve tried different methods to fix our sink and toilet. Ty showed up and fixed our problem in no time! He really did awesome and I would recommend him to anyone! Thanks again Ty !

  • Review 10 (2024-08-19 - Rating: 5)

    I called them on a Sunday, told them my problem and they were quick to show up. The plumber was courteous and knowledgeable. In no time he fixed the problem and I felt their prices were great. You should defiantly call them.

  • Review 11 (2024-05-09 - Rating: 5)

    Trevor was the technician to service my kitchen sink. He communicated when he was en route, which I really appreciate. He came in and check it out and knew immediately that the previous person did a poor job installing the faucet. He even had a replacement with him! He was quick to replace it and it works amazingly. So happy to that Trevor quickly resolved my hanging fancy issue! Thanks again!

  • Review 12 (2024-11-03 - Rating: 5)

    Trevor was awesome. Quick service and showed up on time. Cleaned up after the job was done and was very friendly.

  • Review 13 (2024-11-03 - Rating: 5)

    We were in a tough spot and Drain Masters sent Trevor out to help us. He did a great job with a tough clog and we couldnt be happier with his help!

  • Review 14 (2024-05-09 - Rating: 5)

    Trevors plumbing service exceeded all expectations! His prompt response, impeccable workmanship, and friendly demeanor made the whole experience stress-free. He tackled the issue efficiently and went above and beyond to ensure everything was in perfect working order before leaving. Trevors expertise and professionalism truly shine through – I wouldnt hesitate to recommend his services to anyone in need of plumbing assistance!

  • Review 15 (2024-08-07 - Rating: 5)

    Great service, dude that helped me was Trevor. Easy going guy and fixed the problem quick and was super nice and straight to the point. No problems and would recommend to anyone with plumbing issues.

  • Review 16 (2024-11-01 - Rating: 5)

    Great service and fast plus friendly customer service thank you Ty for coming to the rescue

  • Review 17 (2024-10-09 - Rating: 5)

    Trevor was professional and thorough. Been a Drain Masters customer for many years. Highly recommend them.

  • Review 18 (2024-11-20 - Rating: 5)

    Trevor helped us out again. Very efficient and even fixed another issue we were having.

  • Review 19 (2024-05-07 - Rating: 5)

    Trevor was amazing. Very nice and did amazing job. He even looked at all the other faucets in the house to clean them out so that we would have better water pressure. I couldnt be happier. Will definitely use them again.

  • Review 20 (2024-08-09 - Rating: 4)

    Trevor was excellent and extremely courteous, respectful young man. My only draw back was quoted price over phone and the actual price charged.

  • Review 21 (2024-11-04 - Rating: 5)

    Trevor got the job done fast found the problem and repaired within the hour. Thank you Trevor for such great service.

  • Review 22 (2024-11-04 - Rating: 5)

    I have had a great experience with Tyler Warrick he is very efficient and knowledgeable about his job.

  • Review 23 (2024-11-09 - Rating: 5)

    Trevor was great we’ve had many issues and he comes out promptly to help us with our leaking problems

  • Review 24 (2024-01-10 - Rating: 5)

    Speedy response. Friendly staff.Beth was super helpful & sweet when scheduling an appointment for me. She was able to have a technician come out the next day!Trevor was very helpful when he came to install my dishwasher the following day. He even found a pre-existing leak under my sink which he was more than happy to fix for me. I highly recommend Drain Masters!!!

  • Review 25 (2024-07-31 - Rating: 5)

    Trevor was a great technician. He came in, identified the issue, and got straight to work. He only spent 5-7mins in my home. Drain clear!

  • Review 26 (2024-04-08 - Rating: 5)

    I had Trevor come out to my place to check on some toilets that had been replaced but were now rocking. He was very nice and polite. We only asked about one toilet getting checked but he asked about and checked the other toilet to make sure everything was done properly. Great service!

  • Review 27 (2024-05-29 - Rating: 5)

    BOTH Trevor & Tyler from Drain Masters were amazing!!! Very Respectful of my home. And they educated me on plumbing issues. I was super thankful to learn information. Drain Masters will be my go-to for any plumbing issues!!!

  • Review 28 (2024-07-31 - Rating: 5)

    Great fast work... very kind, and cleaned up after himself.

  • Review 29 (2024-01-27 - Rating: 5)

    Trevor was very kind, and respectful. He explained what he was doing and showed what he was doing to fix the issue. Plus gave recommendation on what else needed to be done. Very clean and well spoken. I want Trevor to be the person to come back again to take care of the recommendations if approved. Thanks for kindness Trevor.

  • Review 30 (2024-02-06 - Rating: 5)

    Trevor really helped us out over here. I worked on the clog for 2 hours before I called. Trevor came out and worked on it another 3. He got it going, but I had to call him back because it had backed up and clogged again. He came back out and got it working again as soon as he could. He got us straight after that. All seems pretty good for now. Super friendly guy. Easy to talk to and really made sure we were all good here. Thanks brother. šŸ˜€šŸ‘

  • Review 31 (2021-12-02 - Rating: 5)

    Ryan, the technician, arrived on-time and was very professional, courteous and knowledgeable. He very efficiently removed an old sink and installed a new new one, a new faucet, and reinstalled the disposal. He did a great job!

  • Review 32 (2024-10-17 - Rating: 5)

    Trevor did a great job fixing my sink plumbing. He was very nice!

  • Review 33 (2024-05-09 - Rating: 5)

    Thanks to Trevors exceptional service, my plumbing problems were resolved quickly and efficiently, leaving me with peace of mind and confidence in Plumming Pros. I highly recommend Trevor and the team for anyone in need of reliable plumbing services. Thank you, Trevor, for your outstanding work!

  • Review 34 (2024-05-07 - Rating: 5)

    Let me start of by saying if you are looking for a plumbing company and plumber look no further than drain masters and Trevor, from start to finish they are there the whole way we have had Trevor come to our home a few times for service and everytime without fail he is on time, friendly knowledgeable in his craft, and has even made friends with the family dogs. I highly recommend Trevor and the drain masters company for there honesty great work.

  • Review 35 (2024-02-15 - Rating: 5)

    Trevor services my home today. Had an issue with my water pressure in my shower and sink and he was able to fix it in about 2 or 3 minutes. He was nice and polite and straight to the point. Highly recommended.

  • Review 36 (2024-01-12 - Rating: 5)

    Trevor was definitely awesome. Very professional and knowledgeable as to letting me know what the problem was. I’m back up and running and Trevor is definitely the best guy for the job. A1 talent

  • Review 37 (2021-07-09 - Rating: 4)

    I had Drain Masters come out for an estimate to replace a water heater in a single story ranch home. The technician, Ryan, showed up right at 8 in the morning which was great. He looked everything over and generated an estimate in about 10 minutes or so. Ryan was very professional and polite throughout the job.The only issue I had with the job was the estimate (price) of the job. The national average for water heater replacement is about $1200 with a price range of $800-1600. So I expected an estimate somewhere in this range. The estimate, and price we paid, was over the high end of national range at $1750. This install really couldn’t have been any simpler… 20 feet from the front door in a one level home with nothing complicated in the plumbing.Ryan did an excellent job, the quality was great. I have no complaints of the job itself or the technician. I would probably just recommend, if you have the time, to get a couple of estimates to compare. My whole point in calling Drain Masters was to give business to a smaller, more local business than the big boys of Michael & Sons or the businesses that are blasted in marketing all over the place, and in the end I am still happy to do that.So bottom line… excellent quality of work and professionalism… price a little on the high side… yes I would recommend this company still.

  • Review 38 (2023-09-01 - Rating: 5)

    Trevor was fantastic!! He arrived asap & was very thorough. We had a leak & no idea where it was coming from. Trevor found the leak & was able to repair it quickly & with minimal mess! So happy with this company and the technician!! Thank you Drain Masters!!

  • Review 39 (2024-10-18 - Rating: 5)

    W’s in the chat! Trevor was a beast, came in assessed the problem and had us up and running in no time. 10/10

  • Review 40 (2024-03-27 - Rating: 5)

    Trevor did an amazing job today and was a pleasure to talk with. He explained what every issue was and how it would be resolved. I would definitely recommend him to a friend.

  • Review 41 (2024-03-26 - Rating: 5)

    Found our water heater leaking early in the morning and Drain Masters were able to send Trevor to us immediately after they received the maintenance request. Trevor was great and incredibly efficient!

  • Review 42 (2024-05-10 - Rating: 5)

    After speaking with Trevor today I will be hiring Drain masters to help with a plumbing issue we are having in our home. Trevor was very knowledgable and able to answer my questions about his company and very patient with me as I had many questions to ask.

  • Review 43 (2023-09-04 - Rating: 5)

    Good communication right from the first phone call.We had an emergent leak and Ryan was able to get out here same day even though it is a holiday weekend. He got everything working again leak-free.Thanks so much, Ryan!

  • Review 44 (2023-10-02 - Rating: 5)

    Ryan did a great job. Detected my small leak quickly and was able to repair it. He did a great job cleaning up highly recommend.

  • Review 45 (2023-07-07 - Rating: 5)

    100 % recommend Bryan! He came out this am to replace our hot water heater was very knowledgeable in his trade. He was very professional and his work was exceptional! Excellent work overall, we will hire this company again for any future work.

  • Review 46 (2023-09-12 - Rating: 5)

    Trevor diagnosed the problem and changed the flap and float in toilet tank on September 7 and diagnosed problem with kitchen sink faucet as well .He returned today September 12 and changed the kitchen sink faucet becauseoriginal one began leaking.Trevor was very knowledgeable and efficient as well as timely in these repairs. Thank you Drain Master for an experienced plumber like Trevor!

  • Review 47 (2024-08-12 - Rating: 5)

    Trevor showed up early and got straight to the issue with efficiency and was well mannered.

  • Review 48 (2022-11-25 - Rating: 5)

    Ryan and the Drain Masters team were great from start to finish. Answered my call early in the morning the day after a holiday and immediately scheduled me. Ryan was punctual, knowledgeable, efficient, and EARLY. He was able to replace our defective water heater within 2 hours! ! Way to make our thanksgiving holiday better. Great price, great work from Ryan.

  • Review 49 (2023-10-20 - Rating: 5)

    Ryan at Drain Masters was wonderful. He listened and found the best possible solution for our plumbing issue. He is kind, professional, and Ill be call him for any future projects.

  • Review 50 (2023-06-18 - Rating: 5)

    Michael is very well mannered, is a straight shooter, and has now come out 2 times with one being an emergency service. Hands down the best company that has entered my home and I will continue to spread the word to send him business! Definitely trust Drain Masters with any work I need in the future you should too!

  • Review 51 (2023-10-03 - Rating: 5)

    Ryan was friendly and professional. He called prior to coming and arrived in a timely manner. Fixed the issue and cleaned everything up to expectation. I would definitely use them again.

  • Review 52 (2024-10-08 - Rating: 5)

    Trevor was super helpful, I am beyond satisfied with the service he provided!

  • Review 53 (2023-03-02 - Rating: 5)

    Ryan was outstanding! Complete professionalism and his work was of the highest quality. He explained everything he did and made it easy to understand. Drain Masters is lucky to have this outstanding young man working for them. I will definitely refer this business to everyone I know.

  • Review 54 (2021-06-03 - Rating: 5)

    This company is absolutely amazing! Ryan came to repair our toilet and garbage disposal. He sent a notification in a timely manner, and was on time. He entered the home, introduced himself and was very polite. He found the issue and resolved it quickly. I would highly recommend Drain Master’s Plumbing for your plumbing needs, and ask for Ryan. He knows how to get the job done and does a great job doing it. Great service!

  • Review 55 (2024-02-08 - Rating: 5)

    Trevor was awesome!!!! He fixed 2 jobs in my bathroom adequately and not only that he got it all done within 10 minutes!!!! I definitely recommend Drain Masters!!! Thanks again Trevor!!!!

  • Review 56 (2024-11-01 - Rating: 5)

    Tyler Warrick knows what hes doing hes very efficient very friendly and completes a job when he starts it he definitely knows what hes doing

  • Review 57 (2024-03-28 - Rating: 5)

    Tevin and Mike were great. We had three other plumbers come out and couldn’t fix the issue and they did the same day. Great work!!

  • Review 58 (2023-09-15 - Rating: 5)

    These guys are top of the line professionals! Trevor and Tyler take care of our family’s plumbing needs and are very courteous. Always my #1 go to for plumbing issues.

  • Review 59 (2023-10-05 - Rating: 5)

    Trevor was phenomenal! He was personable and professional and whatever hes getting paid isnt enough. If my cousin wasnt a plumber, hed be the only person Id contactšŸ‘šŸ¼

  • Review 60 (2024-10-29 - Rating: 5)

    My service technician Trevor was very professional and very knowledgeable and wasted no time getting the job completed

  • Review 61 (2023-12-21 - Rating: 5)

    RYAN was bionic in his work ...very professional, timely and the job was done in a clean, quick manner. I am very pleased for his performance. Job well done!😃

  • Review 62 (2023-11-25 - Rating: 5)

    I will def use these guys again! They showed up to my house very quickly, fixed exactly what I needed and they were very friendly and easy going with the whole process. Over all very good service! 10/10 recommend!

  • Review 63 (2021-06-09 - Rating: 5)

    Ryan M. was amazing! Great customer service! Excellent communication! He was fast with the service and explained every as he went. I love my brand new faucet! I couldnt thank Ryan in any more ways I strongly suggest requesting him!

  • Review 64 (2024-08-05 - Rating: 5)

    Trevor was very professional. He came resolved the issue and cleaned up the mess like he wasn’t there. Thank you Drain Masters!!

  • Review 65 (2024-05-09 - Rating: 5)

    Got assessed by Trever today he did they best he could and fixed my problems the kindness was amazing did his job under any circumstances need more people like him

  • Review 66 (2024-11-05 - Rating: 5)

    Tyler was great. Great service and very knowledgeable.

  • Review 67 (2020-12-22 - Rating: 5)

    I was impressed with the great communication between customer and dispatch. Ryan arrived promptly and was courteous and professional. He found the issue quickly and fixed the problem. I was very pleased with my experience and will be using them in the future should I need to. Ty!

  • Review 68 (2024-08-07 - Rating: 5)

    Our toilet bowl was cracked they fixed it and it was affordable great job

  • Review 69 (2021-04-26 - Rating: 5)

    Thank you so much Ryan for such a great and easy experience!He was on time , texted me when we was on the way and made the process super easy. I had to have my entire faucet replaced and he had it done in no time. Bonus points bringing a squeak ball for my Pup ! She even enjoyed having him here !10/10 would recommend them but especially Ryan !

  • Review 70 (2021-04-01 - Rating: 5)

    Ryan did a great job replacing my old water heater with a new one. He arrived on time and completed the job before estimated time allotted. He also was very professional and was not messy. His work appeared to be of great quality.

  • Review 71 (2023-01-20 - Rating: 5)

    Technician Ryan was able to resolve all issues with the disposal. Found leak and replaced garbage disposal. No leaks after replacement. Highly recommend services to others. Overall great experience

  • Review 72 (2021-04-20 - Rating: 5)

    We have used this company for all of our issues. Ryan Morgan is the best technician that they have. We truly appreciate the professionalism that was shown. He was efficient and fast at doing his job. Thank you for what you did for us today Ryan. If we ever have any more issues I’m definitely going to request for you to come. Thank you again.

  • Review 73 (2023-07-14 - Rating: 5)

    TYLER!! I cannot thank Tyler enough for coming out to fix my shower issue. He was on time, super respectful, didn’t give me any hassle about wearing booties in my house (other company’s technicians in this area do!), so helpful, explained everything that was wrong, didn’t mind me asking questions AND addressed an issue that I had that was not on the original ticket. Again, cannot thank him enough!

  • Review 74 (2024-10-07 - Rating: 5)

    Trevor arrived and fixed the problem quickly and very efficient.

  • Review 75 (2023-09-08 - Rating: 5)

    Mike and his team at Drainmasters are awesome! Im a Property Manager and have been using them for a while now, and Im always happy with their service.

  • Review 76 (2021-05-20 - Rating: 5)

    Ryan was on time, professional, used appropriate language, introduced himself, wiped his feet at the door, and explained everything he was going to do. He was able to troubleshoot, diagnose, and repair the issued in a very timely way. He is an excellent Plumber! I recommend Drain Masters and would request Ryan to do any additional work in the future. 10/10!!!

  • Review 77 (2022-10-23 - Rating: 5)

    Ryan was great to work with! I had a pretty tough toilet clog that backed up into the bathtub. Ryan was efficient and got the job done quickly. He saved a Saturday night! Appreciate the professionalism and promptness. Hes a great asset to the company!

  • Review 78 (2023-04-30 - Rating: 5)

    Kevin was very professional in his work, good communication of the problem and how it was being repaired. I especially appreciate his work given the hour in which the situation occurred. Highly recommend!

  • Review 79 (2021-09-13 - Rating: 5)

    Ryan did a fantastic and quick job... Very professional and helped with future jobs I have to do... Definite recommend... šŸ’Æ

  • Review 80 (2024-03-27 - Rating: 5)

    Trevor kept me informed each step of the way, which is very refreshing these days. Job completed quickly, and professionally. Will use again whenever I need them.

  • Review 81 (2021-04-15 - Rating: 5)

    My technician name was Ryan Morgan. Ryan is an extremely respectable technician that was very kind to me and my family answered all my questions and or concerns. We truly appreciate the professionalism that was shown. He was efficient and fast at doing his job. Thank you for what you did for us today Ryan. If we ever have any more issues I’m definitely going to request for you to come. Thank you again.Carson Cutler

  • Review 82 (2021-06-17 - Rating: 5)

    We had an absolute emergency this morning and everyone we spoke to/ worked with was fantastic! Ryan was prompt, professional and able to get our sewer problem fixed quickly for a fair price. I will not hesitate to recommend Drain Masters to any of my friends with plumbing needs.

  • Review 83 (2023-03-24 - Rating: 5)

    Logan showed up right on schedule.Quickly diagnosed the problem. AndFixed the damaged area. From the time that he arrived until he left, he was very professional. I would and will recommend this company.

  • Review 84 (2024-01-05 - Rating: 5)

    Trevor is an amazing worker who works quickly, smoothly, and very respectful! My sink is now fixed & great.

  • Review 85 (2024-10-22 - Rating: 5)

    Talk about spectacular work in a stressful situation! Im a business owner and we had a plumbing issue at my office. It was a mess!!! Trevor showed up and immediately assessed the situation, called for backup help and got our major problem taken care of within two and a half hours!!! I highly recommend Drain Masters Plumbing!!! They showed up in a timely fashion for our nightmare and They showed off because they know what theyre doing!!!! Im very impressed and extremely grateful!!! Thank you Trevor and team!! Without a doubt, if I ever have another problem this is who Im calling!!! Roger that!!!! ā¤ļøšŸ§”

  • Review 86 (2022-12-26 - Rating: 5)

    Tyler and Drain Masters were quick to respond and arrived within the time frame I was told. Tyler was quick to diagnose the clog problem and within an hour toilets were flushing again. Tyler was very professional and explained everything he was doing. I was grateful they could come with such short notice!

  • Review 87 (2022-11-08 - Rating: 5)

    Ryan was absolutely amazing! Got the problem solved fast in a professional and friendly manner. Would be happen to work with him againEdit: Used this company again and the office staff, Ryan, and the rest of the crew were awesome as always. Its very rare you work with a company and love the entire team. Well done!

  • Review 88 (2020-10-19 - Rating: 5)

    John Vincent was great! Loved talking with him. Very friendly and professional. He triple checked everything to make sure there were no leaks after he installed a new faucet. Ask for this guy, he does great work!

  • Review 89 (2022-08-15 - Rating: 5)

    Professional and prompt service time and time again! Ryan is especially friendly, proficient and fast. FIVE STARS!!!!

  • Review 90 (2023-09-12 - Rating: 5)

    We had Trevor as our technician and he was great! Efficient, kind and knowledgeable! Will be recommending to any friends & family!

  • Review 91 (2021-12-28 - Rating: 5)

    Ryan was awesome! I had a huge leak in my kitchen and he fixed it within minutes! No more water all through my floor! 5 stars!!!!! He was professional and courteous! Thank you Drain Masters!

  • Review 92 (2018-03-12 - Rating: 5)

    Very friendly and fast! James was our technician and he did a great job fixing our clog and explaining everything to me. Their customer service from the dispatchers,the plumbers, and the owner was great! I really appreciated the courtesy call I received letting me know when they were on their way as well! Thank you!

  • Review 93 (2024-05-17 - Rating: 5)

    The work was super fast and informative! Definitely calling Trevor if I have anymore issues in the future!

  • Review 94 (2019-08-08 - Rating: 5)

    While I was deployed we had a tub leak upstairs, the home warranty folks sent one guy out after they messed up our appointment with Drain Masters and after one visit we refused to allow him back in our house(Thomass ) And requested Drain Masters based on their BBB rating(A). One quick fix and my wife was able to relax. Ryan was our tech and I am very grateful for getting things squared away, wife is happy and so am I, thanks for helping out when I couldnt!! Highly recommended!

  • Review 95 (2022-09-29 - Rating: 5)

    I had a leak underneath my kitchen flooring. Ryan quickly detected where the leak was and expertly made repairs. Ryan is extremely courteous, professional, and knowledgeable. Highly recommend him! Five stars!!

  • Review 96 (2022-06-24 - Rating: 5)

    Ryan arrived on time and was very professional had my kitchen faucet replaced with no problems. He also identified some water leakage I didn’t know was there. Quality workmanship. Recommend them for all your plumbing needs.

  • Review 97 (2024-10-25 - Rating: 5)

    Brandon came out after many attempts by others and was able to unblock our stoppage and very quickly at that. very good work, very respectful and AMAZING ATTITUDE! Thank you Brandon for all the hard work you did for us!

  • Review 98 (2020-03-13 - Rating: 5)

    This was a Home Warranty Claim. Id first dealt with two other companies who were absolutely awful. Drain Masters came out right away and once the claim was processed,they came back out. Ryan M. did an excellent job. He was very respectful and responsive to my questions. I would definitely recommend and use Drain Masters again. Thank you!

  • Review 99 (2023-11-27 - Rating: 5)

    These guys really took care of business! They were quick arrive on Seen! They explained everything they had to do and it all looks amazing! I will def call them again!

  • Review 100 (2021-06-02 - Rating: 5)

    The technician was Ryan. He came out on a Sunday holiday weekend . Showed up with in an hour of my first call. Determined the problem and the repair. Once he was able to find the parts a new appointment was set.Ryan showed up on team and had the repair done in a hour. Very Knowledgeable and Pleasant. I will recommend them to everyone.

  • Review 101 (2020-02-21 - Rating: 5)

    I called Drain Masters Plumbing for the first time about a year ago. We had a pipe under our house collapse and need to have our living room and foyer dug up. It was such a horrible thing to happen but I’m am so glad we choose them. Mike and John came out and did the work. The two of them are Awesome. They are professional, reliable, and punctual and the quality of their work is beyond anything I have seen before. They worked hard to get everything done as quickly as possible so that we could go back to our normal lives. In addition, I had some other issues this year when a contractor messed up and caused me to have to call them again. I had the same great experience. After some bad experiences with contractors this is the only company I trust to get the job done right the first time. They also stand behind their work. The contractors that I have dealt with recently do not have the same work ethic. Drain Masters Plumbing is the only company I will call for my plumbing needs. In addition, the ladies that I have had contact with in the office are Wonderful. I have spoke with Beth numerous times and she is just a pleasure. If you want your plumbing job done right the first time call Drain Masters Plumbing!!!

  • Review 102 (2024-07-18 - Rating: 5)

    Trevor was very kind and professional during his work here

  • Review 103 (2021-11-24 - Rating: 5)

    Ryan was AWESOME!!!! I’ve never met a more friendly, efficient or honest plumber in all my life. He was quick yet took the time to throughly explain what the issues were. He saved our Thanksgiving!!! Thank you, Ryan!!

  • Review 104 (2023-07-02 - Rating: 5)

    Have now used Drain Masters plumbing twice. First for plumbing trouble leading to the house. This time for installation of a refrigerator water line. Very professional and knowledgeable about local construction and plumbing for houses in the community. The company we call for reliable and efficient repairs. This time it was Tyler from Drain Masters. Thank you Tyler and Drain Masters.

  • Review 105 (2022-09-19 - Rating: 5)

    We were panicked when our upstairs shower began leaking through our downstairs ceiling. In fewer than 24 hours Ryan from Drain Masters came to the house, fixed the leak and restored peace of mind! We were so thankful to have his service. And bonus points for Ryan being a dog lover and for leaving us some cute bottle koozies. 5 stars for sure!

  • Review 106 (2023-06-23 - Rating: 5)

    I am a new customer to drain Masters. I had a technician named Ty come to my house and done an absolute wonderful job. what I needed to be done and above and beyond.. I will recommend them to everybody I know.

  • Review 107 (2021-10-20 - Rating: 5)

    Ryan came out the next day after the intial appointment to diagnose and he was AWESOME! Very professional and arrived in a timely fashion. Did excellent work and cleaned up the huge mess the hot water heater had made. Highly recommend using Drain Masters! Ryan, Beth, Tyler, everyone was so helpful and professional.

  • Review 108 (2024-01-11 - Rating: 5)

    Trevor was on time extremely courteous and very professional. Would highly recommend him and drain masters. Would not think about calling anyone else

  • Review 109 (2020-04-10 - Rating: 5)

    I have worked with Drain Master plumbing on multiple occasions at my dental office and my home. At the office they’ve helped replace faucets, checked backflow devices, and routine maintenance. In my home they’ve helped find leaks in my shower, replaced faucets, water heaters, and maintenance with my toilets. One time they recommend a water heater to be replaced. When they were replacing it, he was spot on because it was about to burst. Had it not been for Mike giving me that recommendation to have my water heater replaced every ten years, I would’ve had a big nightmare with flooding throughout the house.I didn’t realize the base of hot water heaters corrode over time and should be changed at least every ten years! It made sense.They’ve always been professional, knowledgeable, and prompt with the appointments. They have competitive rates, but what amazed me is he didn’t charge me more for after hour and emergency visits! Now I realize they’ve always been there for me and no need for me to shop any further! Without hesitation I highly recommend Drain Masters plumbing for your residential or commercial needs. Dr. C Estrada

  • Review 110 (2023-02-07 - Rating: 5)

    Ryan was very knowledgeable and got the job done in a timely manner! I would recommend him to anyone that needs service thanks again.

  • Review 111 (2024-01-24 - Rating: 5)

    Trevor and Tevin were extremely helpful and respectful. Their speed and efficiency was great. Excellent work!

  • Review 112 (2022-04-04 - Rating: 5)

    Had an issue with the mechanical drain stopper, Drain Masters sent Ryan over THAT MORNING, less than 2 hours after I placed a maintenance call through Renters Warehouse. Ryan quickly assessed the issue, found that a part was broken, replaced everything that needed to be replaced, and he advised me that the job was completed in a matter of minutes! Super friendly, knowledgeable, no muss, no fuss! Very impressive! No complaints whatsoever!

  • Review 113 (2021-02-01 - Rating: 5)

    Ryan was sent out from Rentersware house to fix our leaky faucet, he was on time and was really quick and fixed the time! He was very personable and knowledgeable. I will definitely be referring his business to friends and family

  • Review 114 (2018-03-15 - Rating: 5)

    It was our worst nightmare, a leak coming from somewhere and our house is on a slab foundation. We contacted the warranty company who sent out a company that could not perform leak detection and was a wasted trip. Next phone call to the warranty company and they put us in contact with Drain Masters, a locally owned and operated business. Beth contacted us to set up the initial appointment and was extremely professional, courteous, and understanding of our concerns. The owner, Mike Jefferson, performed the leak test and within 30 seconds, identified where the leak was. I am not kidding it took 30 seconds! The leak was found on Thursday, Mike came back two days later on Saturday, and we were prepared to have our slab jackhammered to get to and fix the leak. Once Mike arrived, we spoke a few minutes about the symptoms we experienced during the week of turning the water off and on because of the leak. Mike cut a hole in the drywall, which would be replaced anyway, and found the leak. Mike saved us over $1200 because he listened, and cares about his customers. Drain Masters will be our go-to company for any plumbing issues in the future. We highly recommend this company for its honesty, integrity, availability, and professionalism!!

  • Review 115 (2020-08-26 - Rating: 5)

    Our technician Andrew did a fantastic job. He was on time, super polite and very professional. He answered all my questions, and explained what he was doing along the way. I would highly recommend Andrew to anyone who needs a plumber!!

  • Review 116 (2019-02-05 - Rating: 5)

    Mike and John from Drain Masters Plumbing and Drain came out to our home for a service call. Mike is the owner of the company. He was very knowledgeable and nice. Mike definitely knew his trade and took time to teach me how to solve some of the plumbing issues myself for the future. He was very friendly and professional. John was training and a very nice gentleman as well. I would highly recommend Drain Masters Plumbing and Drain!

  • Review 117 (2023-04-17 - Rating: 4)

    My experience with this company was great, the customer service that scheduled the appt was courteous. Ty the plumber was efficient and professional. After 3 plumbers he came in found the problem and repaired it.

  • Review 118 (2024-05-09 - Rating: 5)

    Trevor has Outstanding demeanor and is customer service focused. Got right to work and got the job done.

  • Review 119 (2021-12-03 - Rating: 5)

    Ryan was super nice, and very helpful. He notified me in a timely manner when he was on his way. Once he arrived he found the issue and fixed it quickly with no problem. He also disposed the trash himself. I would definitely recommend Drain Masters, and try to get Ryan.12/3/2021 Update!!! For some reason google won’t let me do another review. I promise Ryan is the best! This is the second time he’s come out. He is super fast and very friendly! As long as he works for drain masters they have a customer in me.

  • Review 120 (2021-07-01 - Rating: 5)

    This company provides a great service! Ryan came to repair our sink that was constantly dripping. He sent a notification when he was on his way and arrived at the beginning of the time frame given, which was great because I wasn’t waiting around all day. He was very polite and professional. He quickly resolved the issue. I would highly recommend Drain Master’s Plumbing and Ryan to get the job done!

  • Review 121 (2020-11-26 - Rating: 5)

    On Thanksgiving Eve after hours 900pm Drain Masters came to my home to trouble shoot my heating issue!!I have an Apollo system with this type of heating system my home is heated by the hot water heater. They are very professional,experienced plumbers!! My home is warm the heat is fixed right!!Thank you for a great job well done Mike and John.

  • Review 122 (2021-02-10 - Rating: 5)

    Ryan came in, diagnosed the problem, and fixed it very quickly. He was pleasant and professional as well. I would definitely call his company again when I am in next in need of a plumber.

  • Review 123 (2022-03-21 - Rating: 5)

    My technician, Ryan, was great. Came inside cleared the drains for the sink and both bathroom toilets that were clogged. Have had problems with plumbing before and he was able to clear the lines and fix the problems quicker and easier.Very nice and well down. Would recommend!

  • Review 124 (2021-01-08 - Rating: 5)

    Drain Masters have qualified, professional technicians working for them. Ryan has been out to my place of employment to fix a reoccurring clogged drain on multiple occasions. I manage a womens retail store and we need our bathroom working! He was very straightforward in letting us know how to prevent the drain from clogging. I was very impressed by his work ethic that I even called Drain Masters to see about a leak in my own home. Ryan was the tech that came out and again, very straightforward with my leak issue. Great tech. Most definitely will use Drain Masters for home and business!

  • Review 125 (2021-07-21 - Rating: 5)

    Ryan was called out to the property because water was gushing everywhere from behind the wall. He inspected the problem, gathered the needed materials, and got to work quickly. He worked tirelessly until it was completely fixed. Ryan was knowledgeable and professional. Excellent service!!

  • Review 126 (2024-01-15 - Rating: 5)

    Trevor and Tylers service was unmatched and amazing they were extremely professional. They wete thorough and knowledgeable and was able to answer all of my questions in regards to the repairs. Great asset to this company as they were prompt and professional

  • Review 127 (2021-10-12 - Rating: 5)

    These guys are pros. Showed up when they said they would, and got right to work. Ryan took charge right away and got the problem diagnosed and he and Marcus were fixing before I knew it. Both very professional, and friendly. If I need a plumber I will not call anyone else.

  • Review 128 (2021-12-03 - Rating: 5)

    I was very pleased with the work Ryan did at my home . The faucet looks fantastic and he did a great job installing it. He was very knowledgeable and helpful. Thank you for for a great customer service experience.

  • Review 129 (2022-08-17 - Rating: 5)

    My living room ceiling was leaking after hours and Drain Masters came to the rescue. Ryan came within the hour and was able to find and repair the leak. Ryan was professional and friendly. I would definitely recommend Drain Masters to friends and family.

  • Review 130 (2017-07-26 - Rating: 5)

    Used Drain Masters Services for the first time on 07/25 at a property in VA Beach. The technician was extremely knowledgeable and friendly. The company arrived in a reasonable time window, made the repair and was on his way. We would definitely use them again!

  • Review 131 (2020-03-28 - Rating: 5)

    John V arrived in the time window we were given, and professionally fixed the problem quickly. He was also nice with me and kids, answering a bunch of questions from the kids about plumbing, and showing them what he fixed! Thanks, John. Highly recommend.

  • Review 132 (2023-08-28 - Rating: 5)

    Ryan and Trevor were efficient, friendly and very professional. Explained what they were doing and why and asked before entering any other rooms which I appreciated. Could not ask for more.

  • Review 133 (2020-06-16 - Rating: 5)

    Andrew showed up on time and was in uniform. As he performed his job Andrew explained what he was doing. I’m very pleased at his demeanor, his professionalism, his timeliness and the end result. Call Drain Masters and ask for Andrew, he’s an asset to their business. Beth in the office was awesome as well, polite, professional and friendly. She knows her business too. Thank you Drain Masters.

  • Review 134 (2020-07-07 - Rating: 5)

    Andrew was awesome. He answered my millions of questions and explained them thoroughly. The work was completed in a reasonable timeframe. I would love to recommend him and the company to my neighbors, family and friends!!! Great Job Andrew!

  • Review 135 (2020-03-08 - Rating: 5)

    Drain Masters was amazing and literally was at my house within minutes of calling them. They fixed my pipe dripping from my second story down to the first in a few minutes. They were very professional and make a quick, easy job out of it! They will always be my go to for every need I have in the future! There’s no need to call anyone else because they guys are the best!

  • Review 136 (2021-10-08 - Rating: 5)

    The dispatch person quickly got a tech out to my home. I could tell they did care and they did not want me to be without water all weekend. Ryan diagnosed the problem in less than 5 minutes. He showed me exactly where the leak he found and what they were going to do about it. He gave me hope that I was not going spend the whole weekend without water. He was professional and nice. Thank you Ryan.

  • Review 137 (2021-07-10 - Rating: 5)

    EFFICIENT, DECENTLY PRICED, AND WONDERFUL SERVICE - 100% RECOMMEND -My toilet was clogged and I needed emergency service. Afte r calling 7 different places, I came across this business. I called and within 4 hours a wonderful young man named Ryan came and got it fixed. The price, imo was very decent compared to the other places I had called. Ryan did a great job. Him and the company are easy to work with. I now saved the companies number in my phone for all my future issues.

  • Review 138 (2024-04-05 - Rating: 5)

    Trevor was great about explaining the whole process. Was able to come out the same day and verified everything was working.

  • Review 139 (2020-09-05 - Rating: 5)

    John with drain masters was an amazing tech he showed up right on time and was very professional he got the job done quickly and left the kitchen spotless. I couldn’t believe on a holiday weekend how fast they were able to schedule me. Thank you again John, mike, and Beth you guys are the best!!!

  • Review 140 (2020-08-20 - Rating: 5)

    Andrew was on time very professional and very detailed oriented. He gave me a very reasonable quote and performed work quickly and cleanly leaving no mess behind. I highly recommend drain masters for your next plumbing need that you may have.

  • Review 141 (2022-09-27 - Rating: 5)

    Ryan did a very thorough job ensuring he investigated the source of the clogged pipe. He methodically worked from the outside in to ensure that the clog was no longer a concern for me and my family. I will definitely recommend this Ryan to co-workers.

  • Review 142 (2020-07-18 - Rating: 5)

    I would like to take this opportunity to say thank you for doing such a great job with our plumbing problems today: John carried out the job in a professional manner and was friendly and kind, making us feel comfortable doing business with you. I will highly recommend Drain Masters Plumbing to my friends, family and associates. Again, thank you for your services. Have a blessed day šŸ™

  • Review 143 (2022-09-16 - Rating: 5)

    Ryan Morgan from Drain Masters Plumbing did a great job, showed up on time and resolved our problems. I will definitely call on them again.

  • Review 144 (2021-12-13 - Rating: 5)

    I’m sure I could sit here and say that Ryan was professional, punctual, courteous and knowledgeable, but if you’re reading this review… you already know that.What I can add is that Ryan doesn’t just repair a problem. Rather, he educates customers as to how these issues may have arisen, and how to prevent them in the future.I’d have surely asked more questions if he hadnt finished my repairs with the speed and efficiency of a Formula 1 pit crew, but he also left a card and encouraged me to reach out at any time for follow-up questions or concerns.I implore you all to not settle for subpar or second best; call them.

  • Review 145 (2020-06-24 - Rating: 5)

    Michael and John were extremely helpful when i felt completely helpless! l am grateful for their professionalism and expertise when it came to my water issues. Mind you, the city has been out 4 times in the past two weeks unable to find the problem which is on their end! Thank you Micheal and John! You guys ROCK! If I could choose 59 million stars for your service rank , I sure would! Much appreciated!

  • Review 146 (2020-05-16 - Rating: 5)

    I would highly recommend Drain masters. John is polite and knowledgeable. He came to my rental home and unstopped my main line. He worked late and and professionally cleaned up before leaving. He also helped my tenants take their trash to the street. Drain masters goes the extra mile. Thanks John

  • Review 147 (2022-08-17 - Rating: 5)

    I have used this company in the past and they are very responsive. I called them and they were able to come out that same day. Ryan has been more then helpful and advised me on the repairs that need to be done without doing unnecessary cost. I would definitely use them again for any future needs.

  • Review 148 (2024-08-17 - Rating: 5)

    Long story short, if you’re looking for the best work this is the place to call especially if it’s with TREVOR, he’s confident in what he does and for good reason also very personable which made the experience so stress free. 5 stars all the waaayyyy.

  • Review 149 (2021-12-09 - Rating: 5)

    Ryan came as scheduled and let me know when he was on his way. He was very efficient and friendly. Got the job done right and quick. I highly recommend!

  • Review 150 (2020-08-08 - Rating: 5)

    Cannot recommend Drain Masters enough. Mike and his team arrived quickly on short notice and took care of my problems. Price was excellent, and service was top notch. Special thank to the installer, John, who answered all my questions and eased my concerns.

  • Review 151 (2021-04-17 - Rating: 5)

    RYAN MORGAN IS THE BEST!!!!!!!!! Very thorough and pleasant to have in your home! Even helped with the clean up afterwards. Second time he has been to my home for an issue and I would recommend him to anyone I know!

  • Review 152 (2019-05-25 - Rating: 4)

    I had a good experience with John and Mike. The drain pipe under the kitchen slab was deteriorated and finding the leak was half the battle. 3 days later....all is fixed. I wish there had been more than one person here doing the work but John was steady paced and got it finished.

  • Review 153 (2020-09-20 - Rating: 5)

    Our water heater just failed, and Drain Masters assessed the problem the same day and replaced our water heater the next day for a great price. Michael and Aaron were courteous and professional. I highly recommend this company!

  • Review 154 (2024-01-19 - Rating: 5)

    Trevor was really nice and very informative of what was going on. He had our shower up and running in no time.

  • Review 155 (2020-07-22 - Rating: 5)

    Andrew was our technician today, and he was professional, kind, and efficient.He courteously wore a mask despite the house being so hot (our AC isnt working very well).The job was completed in no time flat. Give him a raise! He deserves it!

  • Review 156 (2020-07-17 - Rating: 5)

    My tech today was John Vincent. When he was on his way to my home he sent me a message letting me know that he was on his way. We he arrived I opened my door and he was smiling thru his face mask and asked me what I broke this time. We both laughed which automatically made me relax. (You never know how a technician will be with you) I showed him my half bath and explained what was going on. He went right to work and when he was done asked me for a rag so he could clean the water up that had gotten on the floor. It was really nice that he cleaned up behind himself. I have had technicians that left the trash for me to pick up. If I have another issue with my plumbing in my house I most definitely will call Drain Masters an request him if that is allowed. He was really nice and knew what he was doing.

  • Review 157 (2019-08-08 - Rating: 5)

    After horrible experience with another company, Drain Masters (specifically, our technician, Ryan) was a breath of fresh air. Courteous, professional, prompt, and expeditious are just a few of the first things to come to mind with regards to my experience with Drain Masters. Highly recommended to anyone in the service area! Dont take your business anywhere else!

  • Review 158 (2021-05-13 - Rating: 5)

    Ryan with Drainmasters was out the same day I called! He quickly identified I had a pin hole leak in my wall. He made all the necessary repairs on the spot! Awesome service!

  • Review 159 (2024-05-09 - Rating: 5)

    Trevor did a amazing work on my kitchen sink! I recommend Drain Master to everyone!

  • Review 160 (2020-01-11 - Rating: 5)

    Called on Friday afternoon and they had tech out that evening to unclog a drain line. The tech didnt have the right equipment on the truck Friday evening so the owner came out Saturday morning with another tech and was able to clear the drain line in no time! All were very professional, respectful, and knowledgeable. I would use this company again and again!

  • Review 161 (2021-05-04 - Rating: 5)

    My kitchen faucet was running very slowly and I pretty much turned the kitchen upside down trying to find a way to fix it. I eventually gave up and called a plumber, and Jared showed up to fix it. Not only did he show up on time but this guy had the problem fixed in minutes. 100% satisfied.

  • Review 162 (2019-07-03 - Rating: 5)

    Probably the most professional plumbing company I have ever dealt with. These guys are pretty great. Its a nice change of pace to have a plumber that wont try to rip you off or squeeze more money out of you. Not to mention they are knowledgeable in the trade itself. I will definitely be using these guys again.

  • Review 163 (2020-08-29 - Rating: 5)

    John Vincent with Drain Masters isolated and fixed our issue in less than 30 minutes. Our main AC drain to the sewer was clogged. He tried snaking the main access to the drain pipe but it wouldnt budge. He put some muscle into unscrewing the secondary access to the drain and was able to snake out the clog with ease.John was also very professional in keeping us safe by wearing his mask at all times!We would definitely use their service again.

  • Review 164 (2021-10-08 - Rating: 5)

    Drain Masters was able to respond day of. I called in the morning and a man named Ryan was here in the afternoon. My downstairs neighbor had knocked on my door saying water was leaking into her condo unit. Ryan showed up and nearly instantly spotted the issue. He was able to explain the issue, describe what he needed to do, and then gave me an affordable quote. Repair for the leak was done right then and there. Problem solved and I couldnt be more satisfied. Also my dog liked him so thats always a good sign. 5 stars. Would use again and recommend to others.

  • Review 165 (2021-06-24 - Rating: 5)

    Ryan was scheduled to come out to my home to repair our tub because it would not drain. One I received a notification that he was on his way. Once he arrived he was very polite introduced himself and started to work. I don’t know what was going on with the tub but Ryan repaired it and it’s draining just fine now. Any plumbing needs Ryan from Drain Masters in the guy.

  • Review 166 (2021-01-12 - Rating: 5)

    I never realized how important water was. I couldn’t shower or brush my teeth. Drain masters came to the rescue. Thanks to Jared and Ryan I can finally flush my toilets! They were on time, professional, and knew what they were doing. They cost about what another plumber was trying to charge me to come and simply look at my problem on the weekend. Totally fair price. Thank you guys!!!

  • Review 167 (2023-07-18 - Rating: 5)

    Ryan was on time, professional and did a great job! Highly recommended Drain Masters Plumbing!

  • Review 168 (2020-02-24 - Rating: 5)

    A VERY rapid response to our request for service--to replace our gas water heater which was located in the attic. Did a very professional job at an extremely reasonable price. Michael Jefferson was responsive to our needs, and extremely sensitive to providing exceptional customer service.

  • Review 169 (2020-06-21 - Rating: 5)

    I want to thank Drain Masters for sending me one of the most knowledgeable, polite, patient and professional plumbers I’ve ever met. Andrew took the time to educate me on what my plumbing issue was. I will definitely recommend your company but most of all I will tell friends to ask for Andrew. Thanks again for your help Andrew 😊

  • Review 170 (2023-09-08 - Rating: 5)

    Trevor Was a great worker , very nice and time management he did his job very well and was even nice to the kids around the house very respectful and fast moving .

  • Review 171 (2019-12-17 - Rating: 5)

    Mike showed up to my property with a camera to diagnose a sewer line collapse. He was very professional and unbelievably knowledgeable. In combination with his camera he used a fancy locater that literally pinpointed the exact location of the failure. Mike and the rest of the drain masters team will be my first recommendation to folks, especially if they have a complicated issue like I have.

  • Review 172 (2021-09-28 - Rating: 5)

    My repair person was Ryan, he had a great attitude, very helpful and knowledgeable. He text when he was on his way and arrived within 15 minutes of the text. The Install went great.. Would highly recommended this company!!

  • Review 173 (2022-09-10 - Rating: 5)

    Ryan came out and went above and beyond with his service! where is very quick and thorough with his work, all around a good person I would recommend him to anyone needing service. Thank you Ryan

  • Review 174 (2022-08-27 - Rating: 5)

    Drain Masters Plumbing deserves more than five stars!! They sent Seth out to replumb my kitchen sink and he was awesome! He was so knowledgeable, on time, efficient and cleaned up before he left. I’m so thankful to Drain Masters for a job well done!

  • Review 175 (2024-05-23 - Rating: 5)

    Drain Masters diagnosed and fixed the problem within minutes. Ty, the technician, was extremely courteous and efficient.

  • Review 176 (2022-07-20 - Rating: 5)

    Tyler from Drain Masters Plumbing is the person you want to show up! I had an issue with one of my toilets, and it was leaking every time I flushed. Tyler showed exactly at 8:00am and began work, and 30 minutes later he was finished and the issue was resolved! Professional, courteous, and quick. Thank you, Tyler!

  • Review 177 (2021-07-09 - Rating: 5)

    Ryan was super helpful in diagnosing and replacing my garbage disposal. He let me watch as he replaced it so I could learn about it and gave me advice on how best to maintain the disposal so that we dont have this problem in the future.

  • Review 178 (2021-09-10 - Rating: 5)

    Ryan from Drain Masters Plumbing was on time, professional and thorough when he came to diagnose and repair problems with our dishwasher and our leaking pipes in the kitchen. The job took more work than we initially thought, but Ryan didnt just put a bandaid on the problem, he totally fixed it. He took his time and made sure the job was done properly before leaving. I recommend Drain Masters Plumbing to anyone in the Virginia Beach area experiencing plumbing issues.

  • Review 179 (2021-11-24 - Rating: 5)

    Ryan came to our home on Pre Thanksgiving Day…the day you start your Thanksgiving cooking! He was repairing our garbage disposal. Ryan was on time, prepared by having the needed part, personable and said ā€œI like to have the needed parts accessible in my truck. That makes you happy and I can complete my jobā€! Ryan shared his journey… repairing items at age 5! It’s in his blood! Thanks Ryan for replacing my garbage disposal. Now I can start cooking my Thanksgiving dinner! Peace and blessings to you!!

  • Review 180 (2021-01-18 - Rating: 5)

    Called them for a second opinion after getting a quote from another company. The issue was a leak underground that snowballed into an even bigger project than anticipated. Drain Masters Plumbing was able to fix it all within 24 hours of calling them. Professional, efficient, and economical. Highly recommended!

  • Review 181 (2022-04-09 - Rating: 5)

    Ryan came to my rescue and fixed my toilet after it was broken by another plumber. I appreciate the fact that he let me know what he was doing/did to fix the problem. Would recommend him to anyone looking for plumbing work

  • Review 182 (2022-11-09 - Rating: 5)

    Ty came and was very respectful. Introduced himself. Found the problem and solved it. He explained what the process was in great detail. Will definitely use this company again.

  • Review 183 (2024-05-08 - Rating: 5)

    Trevor is a great plumber, highly suggest drain masters plumbing to get your plumbing needs fixed.

  • Review 184 (2020-04-29 - Rating: 5)

    These guys were the 3rd company I had come out to fix a stoppage in my kitchen sink that I havent been able to use in over a month. They didnt hesitate to come out and do the job right. Mike and John fixed my stoppage issue shortly after arriving and also noticed my left sink drain was broken and replaced it on the spot and had great conversations with them as they worked. 6/5 stars lol

  • Review 185 (2020-08-19 - Rating: 5)

    John Vincent was exceptional. He took great care with our property and explained to us what needed to be done and the price. Great work!

  • Review 186 (2021-07-27 - Rating: 5)

    Marcus was a great help! He showed up earlier than expected and got the job done in good timing! Thank you so much! I would recommend him to anyone!

  • Review 187 (2021-10-27 - Rating: 5)

    Friday October 22, 2021 my half bathroom flooded into the laundry room, Ryan came out that same day and saved us, he was honest and even earlier than told. Ryan explained what he did and that it may or may not fix the issue. Well Monday happens and it happened again, he (Ryan) came back out in the rain earlier than told again and bless his heart for saving the day again. We believe the issue has been resolved and we will continue to use Drain Masters for our plumbing needs. Thank you so much Ryan and hope you have/had a great birthday.

  • Review 188 (2021-12-17 - Rating: 5)

    Tyler and Ryan were great! Fast friendly and didnt mind answering any of the questions I had about my dishwasher install.

  • Review 189 (2022-10-04 - Rating: 5)

    Ryan was professional, energetic, proficient, informative and helpful. He did a great job and I would request him again.

  • Review 190 (2019-09-18 - Rating: 5)

    Had a very bad back up in the kitchen sink, had another plumbing company come out who told me it was because i had pvc pipes in my house and then they left without doing or trying anything. drain masters come out very quickly after calling them and pressure cleaned the entire system. they also helped with some other small leaks and checks in the house that where not on their original work order. very helpful and very knowledgeable

  • Review 191 (2022-12-26 - Rating: 5)

    Bar none, Mike Jefferson is the most honest plumber I have ever met. Earlier today, Christmas day, water was floooding from under my house and pouring across my driveway. Call Drain Masters Plumbing, Mike arrives at 9:30 PM, investigates, comes out from under the house and shows a me video. He then turns a valve, cuts off water to the sprinkler system, verifies the isolation of the leak and that the water to the house is good to go. The sprinkler leak can be fixed in the spring. The charge--he humbly says, Im not to going to charge you anything--Merry Christmas! Highest rating possible--BZ Mike! Honesty and professionalism are alive and well at Drain Masters!

  • Review 192 (2022-05-02 - Rating: 5)

    Tyler and Ryan came out to help my daughter with a plumbing concern. They did a magnificent job. They are hardworking and professional. I would highly recommend.

  • Review 193 (2024-01-15 - Rating: 5)

    Trevor came to fix our sink and did a great job. Was very efficient and quick.

  • Review 194 (2020-08-29 - Rating: 5)

    Drain masters Plumbing was quick and efficient in unclogging our drain. John Vincent was very professional and respected Covid guidelines by wearing a mask to ensure our safety. Will use again and would highly recommend their services.

  • Review 195 (2020-01-15 - Rating: 5)

    The level of service provided was amazing. The technician was professional and very informative regarding the issue. The technician educated us on how the problem occurred to prevent it from happening again. He also advised us in how to troubleshoot the issue independently prior to requesting service. I would recommend this company to anyone having plumbing issues. Hands down it was the best experience even during a very hectic time.

  • Review 196 (2024-02-07 - Rating: 5)

    Trevor was very professional and thorough. Will definitely recommend and call again if needed.

  • Review 197 (2022-10-17 - Rating: 5)

    I am thoroughly impressed with the customer service and professionalism that Ryan provided. Not only did he take the time to explain to me, he ensured I was happy with the finished product. I highly recommend this company