Regional Plumbing Heating & Air
Located in Valparaiso, Indiana
Address: 653 Axe Ave, Valparaiso, IN 46383, United States
Phone: +1 219-348-8014
Rating: 4.8
Services
- On-site services
- Online estimates
- Language assistance
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Air duct cleaning service
- Drainage service
- Heating contractor
- HVAC contractor
- Furnace repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-11 - Rating: 5)
Josh and Smiley did an exceptional great job for me on my hot water heater. They were very punctual very. Professional with the job just all around great people very respectful, clean, courteous, and fast and I really enjoyed their services and Ive used them plenty of times. They are the best company in what they do. -
Review 2 (2024-07-25 - Rating: 5)
Highly recommend!! We moved into a house with an ancient power vent water heater and leaky connections around the well pump. Jesse came and did a very thorough inspection and wrote up a comprehensive estimate to bring both things into the 21st century -- for an excellent price. We were able to schedule for the very next day! Jesse and Logan installed a beautiful new water heater and sorted out the well plumbing with copper lines. They were friendly and efficient, gave thorough explanations and suggestions, took away the old water heater and pipes, and left our basement in perfect condition. In terms of both service and price, Regional is outstanding! -
Review 3 (2024-11-08 - Rating: 5)
I have used Regional over this past year for an AC check and furnace check. David was the technician both times, and he does phenomenal work. He was very thorough and communicative, explaining what he was doing, why he was doing it. During the furnace check, he recommended duct cleaning, and he showed me the inside of my furnace to explain why it was important. He was never pushy about the service, and I decided to have it done. Kevin and his team came the next day for the duct cleaning, and they worked with the same standards: thorough, neat, communicative, and professional. Mary in the finance office is also very professional and easy to work with. I definitely recommend Regional! -
Review 4 (2024-12-31 - Rating: 5)
Our furnace went out late last night and it was pretty cold in our house considering it’s the end of December in NWI. Called early in the morning the HVAC repair man came out promptly. he was courteous, informative, and very knowledgeable. Regional offers a membership program which definitely comes in handy, and the parts and the work are warrantied for one year. Would recommend them! -
Review 5 (2024-11-04 - Rating: 5)
Everyone at Regional Plumbing is professional, courteous, helpful and they go the extra mile!I called in the morning for a nuisance issue and they were able to get someone out that day. Rosie on the phone was great doing the scheduling. Patrick and Jesse came out and did the repair quickly and professionally. I recommend them to everyone! -
Review 6 (2024-10-08 - Rating: 5)
Everything was great with Regional Plumbing Heating & Air, from my initial call to the date of service. Customer service was very friendly, able to answer my questions and returned my calls promptly. The technicians, Kevin and Josh, were also very friendly, respectful of my home and young child and made sure to clean up before they left. Great service all around! -
Review 7 (2024-11-06 - Rating: 5)
Initially David came to do a tune up of my heating unit. David was very helpful and honest assessing my heating unit. He clearly explain the main issues and the potential solutions to solve my problems. After the assessment, I decided to replace the old unit and Rafael and Tim installed the new equipment. They were very cordial and professional. They did an amazing job in the installation. This is truly a great company. 5 stars for Rafael and Tim.EDIT: Jesse and Patrick did an amazing job with my gas leak. They were very helpful and knowledgeable. This is an amy company. -
Review 8 (2024-10-16 - Rating: 5)
Very positive experience. Great communication and wonderful response time. Kevin and Josh were prompt, efficient, and respectful. Explained what they were going to do, and even showed before and after pictures. Completely satisfied with the entire experience, and look forward to doing business with Regional in the future. Many thanks to Kevin and Josh. -
Review 9 (2024-11-18 - Rating: 5)
Today Jesse from Regional Plumbing came on time and was very courteous and friendly . He explained the problem we had and started on solving the issue. He did his best not to leave until the drain was working properly. I like his service and I will call Regional again if I need any help.Thank you and God bless! -
Review 10 (2024-11-19 - Rating: 5)
Logan was excellent in his sale. Well informative and very helpful. Erich and Patrick were fast and helpful as well. Did a great job on all the necessary work -
Review 11 (2024-11-17 - Rating: 5)
We hired this company to install a whole house HVAC system and Tankless water heater unit and they did it all in one day! Quite impressive to say the least! These guys really know their stuff too! Polite, professional, respectful, knowledgeable, they all worked so well together and their dedication to teamwork and thoroughness was outstanding! Smiley, Doug, James and Bradley we really appreciated your hard work and professionalism throughout the whole process! Thank you for such outstanding service! And a thank you to the salesman Brian for your help in creating a plan for our house and to Rosie for working with our scheduling needs so quickly!We highly recommend this company to anyone needing a reliable and professional company to handle all of their HVAC and plumbing needs. Pricing was reasonable and they install quality products. -
Review 12 (2024-11-14 - Rating: 5)
Jesse, Patrick and Logan showed up on time for 2 toilet replacements, new drain stopper and hot water heater flush. Very quiet clean and thorough. In and out within 2 hours. I would recommend Regional as a go to company that stands behind their services. -
Review 13 (2024-11-05 - Rating: 5)
I scheduled a furnace inspection for this morning. Dave was my technician. He was outstanding. Knowledgeable, conscientious, efficient and friendly. Answered all of my questions. I would definitely request him if need Regional Plumbing again. And, he has a darling little boy Vincent. :-) -
Review 14 (2024-10-26 - Rating: 5)
Erich with Regional was very professional and kind. He was helpful and patient explaining all the best options to help us make the best educated decision. He was prompt and thorough. He went above and beyond. We are thankful! Highly recommend. -
Review 15 (2024-11-13 - Rating: 5)
Tim was greatHe explained everythingGave us the best options available to usIt was great working with Tim this morningOur installers Raphel and Bradley were professional, friendly, helpful, and took there time to make sure we understood how the Smart Theramonter worked. My husband and I would request Raphel and Bradley if we needed anything else done.Very impressed with these 2 gentlemen and the company. -
Review 16 (2024-12-09 - Rating: 5)
Had Regional replace our AC and furnace units in September. Started to hear a rattling noise this past weekend and saw error codes on the motherboard of the furnace. Called and James came out on Monday. He kindly reminded me since our unit is a down flow unit, the motherboard reads upside down lol. Then he heard the rattling I heard and took a fan out. There was a sticker on the fan that was making the noise. Service was covered under warranty. Regional has great service and great humans working for them. -
Review 17 (2024-10-07 - Rating: 5)
My experience with Regional Plumbing was excellent. Erich and Smiley service was above n beyond what we expected. They explained in detail what they did. We had a tub removed and installation of shower. Erich n Smiley were friendly , courteous, and professional. They even cleaned afterwards. We will definitely ask for them for any work in the future. -
Review 18 (2024-12-04 - Rating: 5)
My old furnace went out. The tech came out and gave me the bad news that it was not repairable. He was so kind. Called the salesman that came within 15 min. Im all set for a new installation. These men were exceptional. Im 86 and they made an ugly situation palatable. -
Review 19 (2024-12-04 - Rating: 5)
They did a great job fixing our pipes to our shower. They texted when they were on their way, and cleaned up after themselves. Patrick and Jesse were great. I would highly recommend them. -
Review 20 (2024-12-04 - Rating: 5)
James Sewell from Regional Plumbing did a wonderful job servicing my furnace. He was prompt, polite, and took his time explaining the issues. Regional Plumbing will get my business going forward based on the professionalism that James put forth. -
Review 21 (2024-10-17 - Rating: 5)
I had a water heater replaced along with a shut off valve. Joshua gave the estimate, Eric and Patrick did the installation. Everyone was professional and easy to talk to about the process. I’d recommend them to anyone that needs any work done. -
Review 22 (2024-09-26 - Rating: 5)
Logan, Erich and Patrick did a great job explaining everything and providing the repair in a timely manner. They showed me the repair after they finished. Answered all my questions. And they cleaned up everything. Very professional. Would highly recommend. -
Review 23 (2024-11-21 - Rating: 5)
There are not enough stars or words that I can express what I feel about Regional Plumbing and Heating. I met with Tim Filatov this morning. He was beyond professional, caring, helpful, knowledgeable and had gone above and beyond to assist. My story is lengthy but worth reading. If you are still reading this then you will understand why this company and their employees are so incredibly amazing. Amazing is technically an understatement for how great they are. This year has been extremely rough on my family and I. Earlier this year we had found while visiting Kentucky that the conditions my grand daughters were living in was not proper nor a safe environment. We were never allowed in the house on other visits but this time I insisted. Something just felt wrong to me, and I was right. After months of calling anyone/everyone, I could think to call I had finally managed to remove them from their situation. They had come to Indiana to live with their uncle who had ended up adopting them. Giving them safety, love and the security they desperately needed. I was so happy. Now I could see them all I wanted to. On Aug 30th, 2024, my son (who had adopted the girls) was in a bad car accident. I took over care for the girls while he was in the hospital fighting for his life. On October 7, 2024, after numerous tests/attempts, it was time for us to say our goodbyes. I had buried my son, and the girls father. Now I am raising my girls and loving every minute of it. I have since adopted my granddaughters. Then I wake up to find out my furnace was out. More stress and worry just piled on. I was connected with Regional Plumbing and Heating for an estimate through my insurance. Thats when I met Tim Filatov. I had just replaced my furnace a couple of years ago just to find out from Tim that the furnace I purchased was not only an old furnace, but he was unable to repair it due to safety concerns. This man sat in my home for over an hour trying so hard to help me figure out a way that he could help me finance a new furnace. After all his attempts failed, it was time for me to call my life Insurance to get a loan on my account. This was my last resort. Tim seen my despair and pain and still continued to help me all he could. Then as Im driving to work, I received a call from Tim. He had spoken to his fellow co-workers about my situation, and they all wanted to help. I was in so much shock when I heard they wanted to help. I was speechless. They are installing a new furnace for my family as a gift to us. I cried so hard all the way to work. I wondered how a company can do something so wonderful for my family and I after us only meeting Tim Filatov this morning. Then it dawned on me. The good in peoples hearts still do exist. It most definitely exists at Regional Plumbing and Heating. They gave us more than just a gift of a new furnace. They gave us hope, love, kindness, understanding. They showed my family and myself that there are still people in this world who actually care and take care of others. It wasnt about the almighty dollar to them; it was about taking care of someone who lives in the community. As my girls grow up, I will definitely be sharing stories with them of this day. They had the pleasure of meeting Tim although they probably wont remember due to them being so young. I will tell them thats the day God sent an angel named Tim Filatov to our home and through him we were blessed with so many more angels in our lives from this company. I want my girls to be raised with believing there is humanity in this world and understanding that there are people who truly care. This is such a beautiful example that I can share with them as they grow, so they never lose their faith in humanity. The kindness each and every one of them at Regional Plumbing and Heating had shown us is remarkable. There are no words to express our gratitude. If you need repairs, there are angels working in disguise at Regional Plumbing and Heating. They dress like ordinary employees, but they are angels, and they will always treat you like family. -
Review 24 (2024-11-20 - Rating: 5)
Appreciated timeliness, even as he answered all of my questions. Loved having hot water again. Loved how they brought with them water heater. All in all I was very satisfied. -
Review 25 (2024-06-21 - Rating: 5)
Im not sure if we got lucky but Regional was able to send someone out same day when we called to have someone check on our AC unit. James was informative and able to answer any questions we threw at him. Best part is he was able to get our capacitor replaced within an hour! Hes quick and did an amazing job! Definitely recommend James and Regional! -
Review 26 (2024-10-15 - Rating: 5)
Justin and Patrick did a fantastic job today. My garbage disposal was no longer working and they put in my new one quickly and with wonderful service. Highly recommend! -
Review 27 (2024-09-12 - Rating: 5)
I’d like to say thank you to regional plumbing heating and air. It’s very rare that you find an honest small company nowadays that won’t BS you to make an extra dollar. The technicians that were here Erich and Josh were straight with me about my plumbing issues you should be thankful you have honest employees like these 2 working for your company. I will be referring you to everyone I know. -
Review 28 (2024-12-04 - Rating: 5)
I really appreciated the work that Jesse and Patrick did for me. They were on time and worked efficiently. They answered all my questions and showed me the work they did before they left. I would recommend Regional Plumbing. -
Review 29 (2024-12-09 - Rating: 5)
Jake, Jesse and Jesse were competent, informative and very helpful. I would recommend them highly. They arrived promptly and finished the work in a timely manner. -
Review 30 (2022-10-19 - Rating: 5)
Very happy and pleased with the service from regional on our hot water heater installation! Price was a lot better compared to other companies in the area. Evan and Smiley were very friendly, professional and took the time to explain every thing to us. These guys did an awesome job on the install and we’ll definitely look to use them again in the future! -
Review 31 (2024-10-25 - Rating: 4)
I contacted your company to work on a water heater you installed for me roughly two years ago that started leaking. Appt easily made. Technician arrived during designated time window. The pressure valve had blown most likely due to the installer setting the temperature too high when installed. While the parts needed were covered under warranty I was told there would be a labor charge. He did state this should be reduced due to the parts being under warranty. Imagine my surprise when after approx one hour of work, I was presented with a bill for $275! What happened to the reduced labor cost? Being a senior citizen living on limited funds, this dipped greatly into my wallet for the month. Might I suggest a discount for the senior citizens still residing in the area? -
Review 32 (2024-09-30 - Rating: 5)
Jessie was awesome. He had to cut a hole in the wall to access pipes. Did an amazing job. No mess to clean up and little paint. Could not even tell he cut the wall. -
Review 33 (2024-10-01 - Rating: 5)
Joshua replaced my upstairs toliet today and did an outstanding job. I am extremely impressed with this company as their friendliness, response time, and quality of products and service are second to none. The old toliet was removed, the new one was installed, and all old items and debris were promptly removed. Kudos to Regional..... . -
Review 34 (2024-12-31 - Rating: 5)
I had a problem with my water line outside. Jessie and Patrick did an awesome job rodding out my water line. Thank you Regional Plumbing for all that do! -
Review 35 (2024-09-23 - Rating: 5)
Erich and Patrick did a great job. Communicated well, kept house clean and very friendly! Heartily recommend them and Regional. -
Review 36 (2024-12-19 - Rating: 5)
Smiley and Pattie were fabulous. So professional and efficient. We are very impressed and satisfied. We very highly recommend this company and thiere awesome workers Smiley and Pattie. Lol, thanks guys -
Review 37 (2024-12-27 - Rating: 5)
Nick and Patrick came in and finished the job quickly! Much appreciated and highly recommend this company! Thanks! -
Review 38 (2024-10-17 - Rating: 5)
Josh P. came out to the house after my sink drain was clogged. He worked hard to get the job done, and was prepared to cut the section of pipe that was filled with grease. He got it cleared out though, and kept things clean. I highly recommend him and Regional plumbing! -
Review 39 (2024-09-03 - Rating: 5)
Our kitchen sink was clogged. Logan took care of the issue quickly and professionally. All of our experiences with Regional have been positive, and we’ll call them whenever there’s a need. -
Review 40 (2023-09-20 - Rating: 5)
Quality service from this crew of plumbers! Evan and Jesse were friendly, punctual, and they confirmed expectations before proceeding. The home filter installation was completed in half the estimated time, too!Will definitely be asking for them again for our next home project. -
Review 41 (2024-12-30 - Rating: 5)
If you are looking for a quality plumbing company I recommend Regional Plumbing Heating & Air. They are prompt, courteous, and do excellent work. -
Review 42 (2023-07-15 - Rating: 5)
Erich, thank you so much for your service and installation! You’re professional, and have a great sense of humor. Efficient and clean job. Leak free! CO free! Gas leak free! This tech knows what he’s doing. Cheers! -
Review 43 (2024-10-09 - Rating: 5)
Smiley and Justin did a great job installing bathroom fixtures and a new water heater. They made sure all of our plumbing was up to code and did an excellent job communicating changes and the work completed. -
Review 44 (2024-10-17 - Rating: 5)
Jesse was awesome! He was out to the house just a couple hours after my original call, gave me an estimate and fixed the problem. No complaints! -
Review 45 (2024-09-27 - Rating: 5)
Smiley and Patrick did great work. Friendly and informative service. Very happy with everything and will call Regional for all my plumbing needs. -
Review 46 (2024-08-23 - Rating: 5)
Had Regiinal PHC out today for dryer vent cleaning and Kevin and Josh were excellent. Did a great job and fast. Loved the job they did on the vent. I highly recommend Regional and promote them to all my friendsGreat people to do business with.TG -
Review 47 (2024-10-15 - Rating: 5)
These guys consistently take care of our heating and cooling needs. They are very friendly and helpful. Im looking forward to having them out to clean our air ducts! -
Review 48 (2024-10-23 - Rating: 5)
Jesse and Jake were great in helping determine that I had a leak in the water line to my boiler. Jesse repaired the line quickly and Jake ensured that my boiler was working properly after the repairs. -
Review 49 (2024-12-11 - Rating: 5)
Justin and Pat were great! Took the time to explain everything to me. Would highly recommend Regional! -
Review 50 (2024-05-31 - Rating: 5)
I’ve been having some sewer issues after only a few months of moving into my new home. I’ve had other companies take a look and no one seemed to give me a straight answer nor the time of day. Today, Smiley Herald and Jesse Thomas showed up and they were extremely helpful, informative and genuine. Nobody likes dealing with expensive repairs but with their help I finally have some peace of mind, results and a plan for the future. Highly recommend and I will definitely be calling Regional for any other issues I have down the line! -
Review 51 (2024-07-01 - Rating: 5)
My AC was having issues and was barely cooling down the house during 90 degree weather. Turns out it needed replaced. James and Ralf came out and replaced the AC unit in this horribly hot weather weve been having (they deserve a raise for that). They were both very professional, kind, and informative. Thanks so much for your wonderful service! -
Review 52 (2024-10-21 - Rating: 5)
Jesse and Greg were great!!! Very nice and easy going. There were friendly and professional. And very speedy. -
Review 53 (2024-06-21 - Rating: 5)
Smiley and Evan provided great service. They were friendly and explained everything in understandable terms. After clearing out a very clogged drain, they both looked like they could use a nice vacation. Thank you, Regional! -
Review 54 (2024-10-21 - Rating: 5)
VERY easy process to book an appointment online. They were very attentive, on time, and were excited to have them as a resource for our annual maintenance -
Review 55 (2024-06-11 - Rating: 5)
I had multiple gas leaks in the line. The technicians that came to do the job was Erich and Logan. They are awesome, very nice and professional. They completed the job and made sure that their was no leaks and followed up with me to make sure that the gas company pass the gas line and they did. Thank you Erich and Logan for making life easier for me. (Now I can take a hot shower again)😊😊 -
Review 56 (2024-10-31 - Rating: 5)
Jesse and Patrick did a wonderful job at my apartment. Today, I recommend them highly my utility room was flooding due to a blockage. In the drain, they came in and put a new pipe on my washer and cleaned the drain, so that now everything drains down properly. -
Review 57 (2024-06-20 - Rating: 5)
My central A.C. stopped working in the middle of the night so I scheduled an appointment with Regional after reading through some reviews and man were they spot on! Tim Filatov arrived in a great time and was very polite and thorough. It ended up being a bad capacitor and he had us up and running in under an hour! I even purchased their membership. Great benefits -
Review 58 (2024-12-06 - Rating: 5)
Water heater flush, service was on time and thorough. Jesse was very professional and knowledgeable. Thanks again. -
Review 59 (2024-10-31 - Rating: 5)
Jesse and Patrick were fantastic!! Fast , efficient, kind! took care of our problem with perfection! I would def use these boys again! Thank you guys!!! -
Review 60 (2024-12-21 - Rating: 5)
Erich and Patrick were in and out, snaked the pipes quickly and fixed the clog, and on a Saturday short notice. Very good -
Review 61 (2024-10-02 - Rating: 5)
The service by their technicians , Jesse & Patrick was done timely and professionally. He provided the service that was requested and provided us information to help us decide what we needed. -
Review 62 (2024-08-21 - Rating: 5)
Logan Patrick and smiley are great guys do excellent work cleaned up after themselves and left my bathroom better then before would recommend these three to anyone -
Review 63 (2024-09-18 - Rating: 5)
Always have great service. Recently had a tune up for a/c and furnace. Tim F arrived timely and provided helpful information. -
Review 64 (2024-05-20 - Rating: 5)
I have complained for a couple of years now about the lack of customer service, but that is not the case with Regional Plumbing Heating and Air. We have used this company for our new furnace, new air conditioning, new hot water heater, and so many more small projects, including today. Justin and Logan were the technicians that came out today and again great guys who make sure that all your questions are answered, they never leave a mess. If you need any of the above work done call them, you will be happy you did. Thank you Regional, you are all a great team even the girls in the office are great.Faye Whitaker -
Review 65 (2024-09-05 - Rating: 5)
Logan and Patrick did a wonderful job. Through and very respectful. I wouldnt hesitate to have them back. -
Review 66 (2024-06-20 - Rating: 5)
James deserves a raise and all the praise. So my ac and furnace were having issues while it was 90 degrees outside and felt like 98 inside the house. He came explained the issue fixed it in 30 maybe 45 minutes. I’ve never been so happy to feel cool air. I hurried and got the memberships as it going to come in handy in the future for other services.Thank you James and bless you Regional Plumbing Heating and Air -
Review 67 (2024-09-07 - Rating: 5)
Erich was wonderful and very professional! He explained everything and was very knowledgeable. I will definitely be using Regional Plumbing again -
Review 68 (2024-09-23 - Rating: 5)
Our technician David was awesome. He made sure I understood the operation of the equipment installed. Highly recommend. -
Review 69 (2025-01-02 - Rating: 5)
Puck did a great job cleaning my dryer vent and he was efficient. -
Review 70 (2022-08-24 - Rating: 5)
These guys showed up on time and they made my experience easy. They replaced my kitchen drain in about 20 min or less. Excellent customer service from making the appointment to finishing the job. Getting another estimate now for some water pressure repair. 👍🏽👍🏽 Before and after photos listed. -
Review 71 (2024-11-06 - Rating: 5)
Logan,Justin and Smiley where a great set of guys to work with..Their work was great.. I will be telling people about this company..😁😁 very happy with the job.. -
Review 72 (2024-06-06 - Rating: 5)
Our air conditioner and heater died and Regional got us up and running with a new air conditioner and heater fast. James, Ralph, and Josh were professional and spent time answering my questions. They were also so patient with my furry babies who just wanted to make 3 new friends. Thanks guys it’s now 9 pm and the house has fully cooled down and we will sleep well tonight! -
Review 73 (2025-01-02 - Rating: 5)
Jesse and Nick were beyond excellent! I had several projects to be fixed/replaced and they got everything done very skillfully , efficiently and professionally. They were a pleasure to work with also. I dubbed them “The Dream Team”! -
Review 74 (2024-02-16 - Rating: 5)
We had our entire furnace and air conditioning systems replaced. Rafael and James were great. On time, helpful with questions.We also had our HVAC system cleaned and some flex venting replaced. Tim, Josh, and Kevin did a great job. As the job took a few days, they kept me informed of what they were doing and what part of the project was still to be done.Highly recommend -
Review 75 (2024-04-01 - Rating: 5)
This is the second visit from David to my home.Just like the first, David is very personable, polite and knows his job! He does a great job making sure I am filled in on anything needed to know.Highly recommended to deal with this company -
Review 76 (2024-08-21 - Rating: 5)
Regional did a great job, Erich and Logan were very professional and quick to get the job done, everything looks great, thanks! -
Review 77 (2024-07-10 - Rating: 5)
I have used Reg Plumb& Heat since I moved to Valpo. Every service person I’ve had has been great, knowledgeable and professional. Tim Filatov was one of the best. Understood all his recommendations! -
Review 78 (2024-06-07 - Rating: 5)
Had an Ac tune up today and Tim Filatov was the HVAC specialist sent to my house. He was very knowledgeable and explained things very thoroughly about my system. He informed me of his companies services but didnt pressure me in any way. I would definitely use and recommend Regional and would specifically ask for Tim to do the work. -
Review 79 (2024-11-01 - Rating: 5)
Prompt service. Lindsey in the office was very polite, caring and helpful. My appointment was set at a convenient time for me. Erich came out temporarily fixed the problem and came back and replaced my faucet in a very timely manner, cleaned up and left no mess. He answered all my questions, was very friendly and efficient. I have had them for other projects and will continue to call them for any more repairs needed. Thanks guys for a job well done!Patrick and Jesse did an efficient and great job on replacing my faucet They were very polite and answered my questions. Thanks guys. They also cleaned up! -
Review 80 (2024-11-25 - Rating: 5)
Justin and Patrick were very helpful and professional. Great guys excellent service -
Review 81 (2024-05-02 - Rating: 5)
Top notch company!! Thad, Erich and crew were amazing!! Had to completely demo my downstairs bathroom and they were complete rockstars, anytime there were phone calls and questions Thad dropped everything to help me understand and get through the process so easily. Definitely will call them for any heating and plumbing issues!! -
Review 82 (2024-11-06 - Rating: 5)
Smiley and Justin: Outstanding service! The staff was attentive and helpful, I highly recommend this business! -
Review 83 (2017-06-27 - Rating: 5)
Ive been using Regional for quite some time and they never disappoint! Bought a home with an old traditional hot water heater and a “secondary” electric tankless that never worked. They replaced it all with a new tankless hot water heater with internal recirc pump and it’s fantastic! Before and after pictures below. Our utility bill has gone down too! Very professional staff and their work is excellent. I’ve even referred 2 other friends to them and they both had great experiences. I’ll always use them for my plumbing and HVAC work! -
Review 84 (2024-10-18 - Rating: 5)
Justin, Patrick and Logan do excellent work. I will call regional again if I need service.!! THANKS A BUNCH. -
Review 85 (2024-04-04 - Rating: 5)
Working with Kevin was amazing and made the entire process much easier. Kevin was kind and very knowledgeable. We will exclusively be using this company from now on. Couldnt recommend them enough. Excellent and efficient service at a reasonable price. -
Review 86 (2024-09-10 - Rating: 5)
Tim and David did a great job on my AC work. On time and under quote. Nice work! -
Review 87 (2024-10-17 - Rating: 5)
Joel was a very respectfully and professional Im very happy with his performance would highly recomend -
Review 88 (2024-11-26 - Rating: 5)
James was great. Found the problem, checked out the furnace to Make sure it was a bad part and not another issue with the furnace. -
Review 89 (2024-11-13 - Rating: 5)
Thad, Jesse and Patrick are the best. They were professional, and efficient! -
Review 90 (2024-03-01 - Rating: 5)
Thad, Eric and Jesse came out to my house to repair ALL of my old plumbing, throughout my entire house. They not only did a beautiful job, but they were excellent in walking me through what they were doing, why they were doing it, and how to take care of it moving forward. They were skilled, knowledgeable, and trustworthy. I would hire them again in a heartbeat! -
Review 91 (2024-10-15 - Rating: 5)
Thanks to Jesse for a great service call and water heater installation. Very courteous and everything looks great! -
Review 92 (2024-01-23 - Rating: 5)
Thad, Josh and Smiley did a great job removing an old water heater and installing a new one. They also gave me some good plumbing advice while they were working in my home. Would definitely recommend them! -
Review 93 (2024-03-20 - Rating: 5)
Jesse and Logan were very neat and professional when they installed our new water heater. They took the time to answer all of my questions and concerns about our new model. As well as making sure that the new water heater was running soothly before they left. And provided me with different services and programs that your company provides. -
Review 94 (2024-10-01 - Rating: 5)
Fast courteous servce from office staff and my technician, David, was prompt, polite, and efficient. After repeated problems, I have faith that all is corrected now. -
Review 95 (2024-01-08 - Rating: 5)
I recently had an issue with the exhaust system on my hot water heater and called Regional Plumbing Heating and air. I was a little nervous having a stranger in the house, but before the vist the company sent a photo and a little bio on the technician that was coming. Evan called when he was on his way. Upon arrival he was friendly and professional. He took his time to examine every thing and gave me all the options. He even took the time to give me a quote for two of the options I was interested in. After I chose the option that best suited me, Evan and his coworker smiley came back within 2 days. They were both very polite and professional. They worked quickly and efficiently getting the job done in under 2 hours. They went above and beyond answering all my questions and concerns and cleaned up afterwards. I would definitely call them for future needs. I felt the prices were reasonable and customer support service was outstanding. -
Review 96 (2023-12-26 - Rating: 5)
Regional has done multiple jobs at my home and workplace. The first time I used them my old hot water heater went out at night and Evan had it replaced before Noon the next day. I started calling on them for different work issues, just recently we had a clogged basement sewer line that Thad and Smiley arrived within an hour and had it cleaned out in no time. I highly recommend them for their prompt service, knowledge, and great communication with the service call timing. -
Review 97 (2023-08-26 - Rating: 4)
Thad and Tim were very professional and on time, even a little early. Very efficient and in and out in about 2 hours or so. Sputtering with hot water, checked temperature and was on 160 and had to make adjustment to temperature to about 120 and sputtering and hammering quit. Overall we were very happy as we had been without hot water for 8 days. Nice to have hot water again. Would recommend to others. -
Review 98 (2024-06-10 - Rating: 5)
Tim F. from Regional Plumbing, Heating and AC. came out today to service my AC. Tim was on time, very easy going, gave me a detailed run down on the status of my AC unit. This is my second excellent experience with Regional and wanted to share. -
Review 99 (2023-12-11 - Rating: 5)
David was excellent at trouble shooting & solving the errors I’d been experiencing with my HVAC. He explained everything really well, identified the solution, and expertly replaced the part that had gotten worn out due to the errors.Smiley was terrific at explaining options for what my water heater needed and providing quotes for each option. Justin and Josh were magnificent with removing the old heater and installing a new one.All four were great with answering my questions. I ask a lot of questions 😂 They all were knowledgeable and personable, and I appreciate them and their work! -
Review 100 (2023-03-05 - Rating: 5)
This is late telling everyone how wonderful Regional is, but I have had numerous jobs done by this service; kitchen, water heater, and sump pump. They are fast, professional, and up to the job. 5 cheers to Erich Sarna, Justin Hart, and Evan Gruhike. They have all stood next to their work. -
Review 101 (2024-09-24 - Rating: 5)
Kevin and Josh are the best! Professional and courteous and very hard working young men. -
Review 102 (2024-03-27 - Rating: 5)
Furnace was not blowing warm air. I gave Regional a call, and they sent a technician same day. Joel arrived, and gave me an interview to determine the issue. He then looked at the furnace and diagnosed a dirty flame sensor. He explained the importance of maintenance, and recommended a maintenance agreement. We took him up on the program. We are extremely thankful for the piece of mind of knowing Regional is there for us. -
Review 103 (2023-07-26 - Rating: 5)
There were a lot of plumbing problems in my house of 3 years. I moved in last year to find a water leak behind the wall in my utility space in the garage. It caused damage to the house. Along with other plumbing problems. I was very overwhelmed with my bad situation. I have to say that Regional plumbing was there for my plumbing problems. They were professional from discussing my problems, advising me what needed to be done and getting it started as soon as possible! They told me the cost up front! I’m glad I signed up for their maintenance program too! They did other smaller requests as they fixed my plumbing problems. My air conditioner was maintenance, which David did a great job! All of them worked together as a team to get it all done! I would recommend any of them! They were patient when I asked questions! The ones I saw today Evan and Parker did everything I was told they would do! Over all the times they came, I can list only the ones that sent photo ID’s! I find one of the best things a company can do! So if I miss one of you and you were on my plumbing problem, you are include in the group! Thad, David, Evan, Parker Justin, Smiley, Jake and Josh. Also, when you call you get very professional assistants answering your problems too! Thanks Rosie, Jen and Mary! And any other Regional plumbing employee, who has helped me in this overwhelming situation! Awesome job! Margo -
Review 104 (2024-05-25 - Rating: 5)
Justin was very kind and professional. He unclogged our sink drain. He took time to explain how to prevent future clogs. He also made sure the drain was fully functioning and clear before he left. We will be using regional plumbing again in the future! -
Review 105 (2024-08-22 - Rating: 5)
Tim, James and Rafael were wonderful to work with the purchase and install of our new Carrier furnace. -
Review 106 (2023-11-08 - Rating: 5)
Erich and Dalton unclogged my kitchen sink and it works perfectly now. They were friendly and informative on how to prevent further clogs. The positive experience started with awesome customer service with Rosie to set up the appointment. -
Review 107 (2024-09-20 - Rating: 5)
As usual always a pleasure to work with regional, great customer service fair price and my tech Davis Taylor was awesome 👏 I wish more people would run they’re business like these guys do! -
Review 108 (2024-12-23 - Rating: 5)
Josh and Jake did a great job knowledge , fast, cleaned up mess , polite -
Review 109 (2024-02-08 - Rating: 5)
In December I needed water lines replaced and David came out to bid the job and did a great job and also ended up putting in a new water heater. Then my furnace went out in January and David came out within a hour when the temps were sub zero. He got my furnace going and saved the day. I would highly recommend using Regional Heating, plumbing and air. -
Review 110 (2024-02-08 - Rating: 5)
Our furnace went out in early February. David came out from Regional and what a phenomenal job he did. Answered all our questions and addressed our concerns in a timely manner. Davids professionalism was a breath of fresh air. I would recommend Regional to anyone who needs furnace work done. -
Review 111 (2024-10-18 - Rating: 5)
They showed up on time, got the job done. Were very professional and explained everything that they were doing -
Review 112 (2024-12-18 - Rating: 5)
Jesse and Patrick did a great job replacing my water heater. -
Review 113 (2024-06-04 - Rating: 5)
Tim Filatov did an exceptional job on everything we asked for. He is professional and a true craftsman in his trade. I would highly recommend Regional plumbing heating and air. -
Review 114 (2024-04-16 - Rating: 5)
We were very impressed in how quickly they responded to our phone call and really got our job estimated and repaired within a day. Extremely friendly, but also professional. I would recommend them wholeheartedly. -
Review 115 (2024-09-12 - Rating: 5)
Jesse & Patrick were very professional & got the job done very quickly & were very friendly would do business with again -
Review 116 (2023-08-15 - Rating: 5)
This review is two-fold...I had a plumbing problem at one of my properties that I manage and an HVAC issue at another. Being a property manager, I need someone who is quick to respond, dependable, delivers good service and is fairly priced because those are important to me and my owners. I had Eric from Regional go out to one of my properties because the tenants came home from vacation only to have the sewer backup. I also had the central air go out at a different property and, of course, it was when Mother Nature turned up the heat. I dont like guess work when youre working with contractors and, especially, dont like babysitting them to find out when theyll actually be at the property you need help with. Eric was great dealing with the backed up sewer issue and David was great working on the A/C issue. They were both on time and communicated before and after the process. Definitely would recommend them to others. Thank you for helping me help the tenants so they could get back to being comfortable in their house. -
Review 117 (2024-07-06 - Rating: 5)
Joel and Regional Plumbing worked hard to complete an incredibly challenging plumbing project at my cottage in Valpo. I would highly recommend Regional Plumbing. Thanks Ms. Simon -
Review 118 (2022-12-16 - Rating: 5)
I called Regional back for an estimate and repairs. Thad was extremely helpful and explained in detail what was going on with the leak. Erich will be completing the repairs and remembering him from last time, I already know he will do a great job. He’s very knowledgeable and very easy to talk to.First repairs: Erich and Josh were awesome and did a great job! Both were very friendly and so helpful! Would definitely recommend! -
Review 119 (2024-10-01 - Rating: 5)
The person who came out to check on our very old boiler was great and provided lots of information about next steps. -
Review 120 (2023-01-16 - Rating: 5)
We recently had to replace our water heater and the guys at Regional did a great job from start to finish. The process of setting up an initial appointment to receive a quote was easy and they were able to come out the same day that I called which was very appreciated. The install went smoothly and they were happy to explain any questions I had along the way. We signed up for the royal membership when we purchased the water heater so we had our furnace clean and check performed at the same time as the water heater install, which also went great.Thad, Frank, Evan and Smiley thank you for your service. -
Review 121 (2023-08-02 - Rating: 5)
We just used Regional Plumbing, Heating and Cooling to install a new furnace, air conditioning unit and a hot water heater. They were very professional, respectful and clean. Everyone from the sales manager Joel to the install crew of Tim, Mark, Chris, Jacob, Evan and Jesse were great to work with. They showed up when they said they would, they walked us through the whole install process. Took the time to explain the new systems to us, and answered any questions we had. I would highly recommend using them to anyone who needs anything that they sell or service.Thank again guys for making that process run so smoothly!Anne and Steve Hilbrich -
Review 122 (2024-10-16 - Rating: 5)
Your guy was great. He gave me several options and he knew his business. Thanks -
Review 123 (2024-12-12 - Rating: 5)
Jesse T did an excellent job. thorough and respectful. -
Review 124 (2024-04-26 - Rating: 5)
Logan and Smiley did an excellent job with my plumbing issue. Both very friendly guys, great customer service, very patient, and did great work. Top notch. -
Review 125 (2023-10-05 - Rating: 5)
I have had multiple plumbers come to our house to do a drain cleaning. Justin and Smiley gave my family one of the best service we’ve had. Very informative and professional with what they did and even educated us to help make a well informed decision. Definitely will be sticking with Regional for any services down the road. -
Review 126 (2024-01-15 - Rating: 5)
Just want to thank Tim & the rest of the staff for yet another great service call. Fast, friendly, and modest to boot. Thanks again for all your hard work! Don’t hesitate to schedule your repair. They do not disappoint, especially Tim! -
Review 127 (2024-02-07 - Rating: 5)
Smiley and Jesse were out today and installed a new sump pump at my home.They were both friendly, professional and took the time to show me the work they did and explain how the new pump works with the battery backup system.I always have a good a good experience with Regional employees and services. -
Review 128 (2024-02-09 - Rating: 5)
Regional Plumbing stopped the flooding! The basement was getting flooded with clean water from the ground. And it kept getting worse and worse. Thad explained what was happening. I already knew from having previous work done with them that they were the best Plumbing company in the area that could handle any size job. Since Regional offers financing, it was a no Brainer to choose them. And I am so glad I did. Thad, Justin, and Joshua are great people as well as amazing plumbers. I highly recommend Regional for any Plumbing issues that you may have. And another thing. They guarantee their work. If you want it done right, choose Regional -
Review 129 (2024-02-15 - Rating: 5)
Eric and Josh were very professional when they fixed my piping issue in my kitchen sink can finally wash my dish again without worry about my sink backing up. Thanks Regional amazing company and people. -
Review 130 (2023-04-20 - Rating: 5)
Evan and David were amazing and such great professionals. They were very clean and very fast. The job they did looks amazing. They had to replace all the gas pipes below our house. Very hard job and they did it with ease. Thanks again. Highly recommend them. -
Review 131 (2024-11-15 - Rating: 5)
Friendly, fast, and efficient. I will definitely be doing business with them again. -
Review 132 (2023-03-03 - Rating: 5)
Evan and Josh were great to work with. From the first call to set up an estimate for new sink install to the tech that came to the quote to the team that did the work, it was nothing but professionalism and great customer service. Would def use them again and I actually signed up for the yearly maintenance with them. Great job and thanks again. -
Review 133 (2024-10-30 - Rating: 5)
Regional always is my go to for plumbing needs. Jesse and Patrick were out this morning to fix an inside leak. They were super courteous and quick to resolve my issue. We discovered another issue and they were able to schedule to be back tomorrow am with the proper materials to address that problem. They are always thorough and clean up after themselves as well. Highly recommended…you get what you pay for! -
Review 134 (2024-10-25 - Rating: 5)
Today was our fall furnace checkup with David from Regional and he is a great HVAC technician. I highly recommend Regional for all your Plumbing, HVAC service. You wont be disappointed. We support our local businesss. -
Review 135 (2021-01-07 - Rating: 5)
Monique was great! She was prompt, kind, respectful, knowledgeable and explained what was wrong and fixed it in no time! She also gave me information on maintenance for our furnace going forward. -
Review 136 (2024-04-26 - Rating: 5)
Tim came out first thing this morning and was very professional. He did a great job! We would definitely use them again. -
Review 137 (2023-10-14 - Rating: 5)
I have used Regoinal Plumbing 3 times on my rental. A huge job and two smaller jobs. Each time I have been able to contact Thad, and he has ensured work will be done for my tenant. All three times were time sensitive, one of which was an emergency. I recommend them fully and will use them for big or small jobs! Very satisfied customer!! -
Review 138 (2023-08-16 - Rating: 5)
My husband and I just moved to the Valpo area and unfortunately had some issues show up with the house we just bought. We have nothing but fantastic things to say about Regional Heating and Air. Eric, Josh and Thad were all so knowledgeable about multiple issues we had going on with our house. Their communication was great, professional and they were on time with all the appointments we had. We bought the membership and do not regret it one bit. So far every issue we have had, the guys have been able to fix immediately. Will be using this company for years on in. Highly highly recommend this company! -
Review 139 (2024-01-18 - Rating: 5)
David did a fantastic job and was very informative with our heating units. We’ve used Regional Plumbing Heating and Air in the past and our technician Monique was amazing as well! Such a great company -
Review 140 (2024-05-09 - Rating: 5)
David tried to fix our 40 year old furnace; he was very helpful and explained why the furnace could not be economically repaired. Raphael and James did a great job installing our new AC and Furnace. -
Review 141 (2023-08-17 - Rating: 5)
Mark & Tim were professional and did a good job on installing our new furnace and air conditioner. Cost was in line with other estimates obtained. Happy with the results so far. -
Review 142 (2024-07-30 - Rating: 5)
A great experience from start to finish. Shout out to Justin and Patrick for their professionalism and attention to detail. -
Review 143 (2023-10-19 - Rating: 5)
My sump pump was not working so I called Regional, the receptionist was very nice, collected my info, sais Thad was available, he showed up in 15 minutes, replaced my pump, in less than 30 minutes because he had one in his service vehicle, I paid and he was on his way. Very responsive, efficient, and effective. Some might feel like $588 would be expensive because the problem was fixed so quickly but I think that is where the value is at. Thank you Regional. If I need service in the future I know who I will be calling. -
Review 144 (2024-01-02 - Rating: 5)
Evan is always a pleasure to work with! He is friendly and honest, and we have never been disappointed in any of the work he’s done for us.We have also used Regional for other projects and Justin, Jessie, and David were great to work with as well! Quick, reliable, friendly and professional! -
Review 145 (2023-05-13 - Rating: 5)
Evan is very Professional and courteousat his job. He was fantastic, quick and thorough at diagnosing my water heater to figure out why I had no hot water. I would highly recommend Evan or any member of Regional Heating & Plumbing for service and products. -
Review 146 (2023-10-18 - Rating: 5)
They found toilet leak and fixed after two other companies were unable to, corrected water heater issue, and redid sewer line clean out improperly installed by another company two years ago causing back pitch. Everyone I have dealt with has been professional and explained everything along the way. They treat me, a 77 year old female, as an intelligent person and not as an idiot the way last company did. Also documented all work with photos and videos. Truly happy I found them. I only wish it had been sooner. -
Review 147 (2024-09-09 - Rating: 5)
Logan was prompt, professional, and efficient in fixing our problems. Great service! -
Review 148 (2023-04-11 - Rating: 5)
First time using Regional Plumbing. From the office staff Rosie who got us taken care right away to tech Justin,Smiley, whom diagnosed the problem and guided us to getting proper parts, to Erich.whom came and installed what was needed. Either tech left until they were comfortable and satisfied water heater was functioning properly. Very professional and knowledgeable. Would recommend them for any service they offer. -
Review 149 (2024-10-29 - Rating: 5)
Patrick and Eric did an awesome job fixing my plumbing problem! -
Review 150 (2024-10-21 - Rating: 5)
Logan was polite and helped get the drain issue cleared. Appreciate the help! -
Review 151 (2023-08-03 - Rating: 5)
Appreciation for the team as Regional. Jenn on the phone and Thad in person for the initial evaluation were responsive to my desires and circumstances.Install team actually arrived an hour early. Erich Sarna did a great job on the actual install and with good answers to questions about operating details and maintenance. Happy with my new hot water heater. -
Review 152 (2024-11-06 - Rating: 5)
David was a very good technician and explained things very well Thanks Alot -
Review 153 (2024-04-05 - Rating: 5)
David was very personable. He was thorough and clean in his work. He patiently answered all my questions. I did appreciate him! -
Review 154 (2022-12-05 - Rating: 5)
Jake, Smiley, and Tim just installed two water heaters for us. They did a fantastic job and customer service was excellent. I have also had past experience with Kevin, who installed a new garbage disposal for me. Everyone I have met from Regional Plumbing Heating and Air has been fantastic to deal with and technically sound. Great work -
Review 155 (2024-03-04 - Rating: 5)
Jesse did an excellent job! He was on time, professional, and personable. We will definitely go with Regional Plumbing Heating and Air again! -
Review 156 (2023-05-02 - Rating: 5)
I will start by saying WOW!! What a great company. I can not say enough about the Tech Evan who did the work. He was on time, courteous explained everything he was going to do before and after. I have had plumbers before but your company is far above those. Evan is the best plumber l have ever dealt. I will definitely spread the word about your company and will definitely use your company in the future. High Five to Evan and Reliable Plumbing! -
Review 157 (2024-05-10 - Rating: 5)
Smiley and Logan were fantastic and helped make a bad situation much better. This is my second time using Regional and both experiences have been great! -
Review 158 (2023-11-28 - Rating: 5)
They replaced my old Carrier furnace with the latest Carrier. They protected all the carpets and did an excellent job of removal and installation including the necessary time to hook up my new Aprilaire humidifier that I purchased separately. Would highly recommend them! -
Review 159 (2024-02-15 - Rating: 5)
Jesse was punctual and professional. The quality of the work was excellent, and he made sure everything was in working order before he left. Would use Regional Plumbing in the future. -
Review 160 (2023-04-11 - Rating: 5)
The guys were wonderful. They had it installed rather quickly. They did point out an issue that Im going to have to take care of the following week but they said its not that big a deal. They were courteous and clean. It was very happy with their work. -
Review 161 (2022-07-01 - Rating: 5)
Evan was great. Spoke to him on the phone and then he came the next day. Fixed my Dads bladder tank the same day and had all the parts. Very professional and explained everything to me and my Dad. Excellent customer service by Rosie in the office. I would and will use them again! -
Review 162 (2024-01-25 - Rating: 5)
Justin is an excellent plumber. He installed 2 new faucets and it was not a simple job. He was very professional and got the job done efficiently and nearly. -
Review 163 (2022-09-15 - Rating: 5)
Regional did a great job installing a water line for our fridge. The hook-up was done nicely, looks great and was done quickly! Evan (the tech that came out) was very friendly and helpful in explaining the whole process! Would definitely use them again. -
Review 164 (2023-03-07 - Rating: 5)
Furnace and air ducting work. Jake and Tim had a mountain of a job to complete (new h/e furnace install and dual zone ducting). Poor guys were in the attic most of the time and had to fit 100lbs of ducting into a 10lb sack. They were professional, courteous, and well versed in what needed to happen. The entire Regional team did an awesome job and I would highly recommend them to anyone. Great job on the hard work! The house finally feels comfortable. Thank you!!! -
Review 165 (2023-07-26 - Rating: 5)
Just want whomever is in charge know David Taylor is amazing young man. Our A/C is important because of my wife health issues. 3 years ago we had a new Carrier unit installed by another company Total Comfort based on their website have changed their name a few times and currently under All Star Service would only service the unit they put in for yearly heating and a/c check we had to buy service agreement for them to service the unit they installed. So we called Regional Plumbing Heating & Air to do our yearly service. David is very knowledgeable and just customer service orientated when explaining repairs. David was here a couple of weeks ago and installed a capacitor. They came back and it appeared that capacitor they installed was defective and he replaced and we are all set. No charge. Thank you for getting our unit up and running. -
Review 166 (2023-03-08 - Rating: 5)
My furnace went out, and within 30 minutes of calling they had someone at my house. David did a wonderful job and fixed our issue. He was very knowledgeable and explained things as he went. I would highly recommend this company. -
Review 167 (2023-01-16 - Rating: 5)
We have a service through NIPSCO for our gas line protection. The plan allows a free inspection each year. We called and Erich and Tim from Regional Plumbing, Heating and Air came out to do the inspection. Wow!! They were extremely thorough. They went over the lines with their sniffer and left nothing untouched. Thank goodness they came out. The sniffer found two leaks in the basement that we were not aware of. They were slow leaks that could have developed into a more serious situationErich and Tim were awesome. They explained everything that needed to be done and they did it in a very professional manner. They were extremely friendly, courteous, and very knowledgeable. I am a retired teacher and I give them an A+. Well deserved. -
Review 168 (2023-01-31 - Rating: 5)
Excellent customer service! Frank Brown came out to inspect our furnace as our heat wouldn’t cut on when it would get really cold out. Frank was very knowledgeable and quickly identified the issue. He also informed us about the company’s membership program which will assist us in the future for one price today. We would highly recommend! -
Review 169 (2023-12-18 - Rating: 5)
Our plumber was timely, extremely professional and efficient. He educated us on exactly what was needed and why. We will use their services again and definitely recommend them. -
Review 170 (2024-05-01 - Rating: 5)
Regional has been just great I just had my spring service. Tim was handsome, funny, polite, and knowledge. Now Im ready for the summer heat. -
Review 171 (2023-08-29 - Rating: 5)
Erich was extremely informative and professional. He went through the issue we were having with a fine tooth comb and explained it in layman’s terms. While his initial visit was not for our home’s hvac Armstrong system he did advise a yearly check up which we will be doing. Thanks Erich! -
Review 172 (2024-02-21 - Rating: 5)
Unfortunately, Google will only allow one review - otherwise Id post a new one each and every time Regional comes out to my home. Water heater replacement time, of course stressful but in the midst their awesome staff did exactly what they say when you call their office, how can I make you smile today.Speaking of SMILES, I have to show my appreciation to Smiley. He came out with my favorite plumber, Evan and did an exceptional job at getting my water heater installed in a very compact, complex area. They worked diligently together to get the job done in record time - I anticipated taking the day off, but they were done and I was on my way before noon! I cannot rave enough about this company. Honorable mentions: David, Jenn, and Rosie - I appreciate you all! Glad to be a part of the Regional family! -
Review 173 (2023-03-14 - Rating: 5)
Regional installed my furnace. Looks and works great! The installer Jake suggested moving the thermostat to a different part of the house and it has worked really well to keep the temperature more consistent than before. He did a great job of listening to needs and answering questions. -
Review 174 (2024-09-20 - Rating: 5)
1st of all customer svs was awesome and worked with my schedule. 2nd I received a text with picture of my technician Evan and a little information about him. Evan arrived in a timely manner and was very professional. He took care of my outside spiket even though it was a challenge on my old house. He gave me instructions on how to turn on and off water for cold weather. He told me if I had any problems to call the office and they would come back and fix it he did not foresee any issues. Evan was very professional and knowledgeable. I would highly recommend Regional and Evan. -
Review 175 (2023-01-21 - Rating: 5)
They saved the day! Our water heater died and Regional was there the next morning with a team of fire personable professionals! I remember one was named Tim.. the other was great too! Hard workers, kind, and helpful. They didn’t mind that our kids were running around the basement and watching - they were the entertainment of the week!It’s been 5 months now… and everything continues to work flawlessly. Will absolutely use them for anything in the future! -
Review 176 (2024-01-10 - Rating: 5)
Im a Disabled Combat Veteran. I would like to thank Thad,Justin,Josh. For a Job well done. They really care for the costumers and took great care of this Veteran. I recommend Regional Plumbing for all Veterans. Sgt Morton -
Review 177 (2023-06-17 - Rating: 5)
Evan came by for my quote on a kitchen faucet. He was EXTREMELY professional and knowledgeable. He represented Regional Plumbing very well. I will definitely refer him to all my friends! Hes a very nice person and knows his stuff!!!! -
Review 178 (2024-11-22 - Rating: 5)
Awesome job from Jessie and Nick professional and talented thank you -
Review 179 (2023-07-28 - Rating: 5)
David T was the tech who came to fix my air conditioning. He was on time and very courteous. He patiently listened to me explain the problem without interrupting and then got right to work. He diagnosed the problem quickly and fixed it, explaining what caused the problem. If I ever need another repair, I would be happy to have David complete the repair. Thank you for being so professional. -
Review 180 (2022-09-26 - Rating: 5)
Both of the technicians, Josh and Evan, were very knowledgeable, polite, and professional. Their work was done in a timely manner and they did a great job of making sure everything was clean before they left. I was very happy with the job they performed and would not hesitate to use them again. -
Review 181 (2023-01-24 - Rating: 5)
Frank and Dave were very professional and accommodating. Both were honest and fixed our furnace. They also went above and beyond and replaced our filter for us since it was ready to replaced. We appreciate them and the company for their due diligence and extra care for our home! -
Review 182 (2023-09-05 - Rating: 5)
Evan and Justin were great! Fixed our leak very quick and very friendly! Called 3 different people and they had the soonest available appointment. -
Review 183 (2023-02-01 - Rating: 5)
Quick service within a day of contact. Kind and responsive staff over the phone. David came to help with our heater, he was professional and very helpful to explain his diagnosis of the situation. Appeared very knowledgeable and made suggestions with our best interests in mind. Grateful for the service and company which can be difficult to find in our area! -
Review 184 (2023-11-20 - Rating: 5)
Regional sent David T to diagnose and repair a problem with our boiler heater’s circulator pump. David was a knowledgeable, professional and courteous technician, and he had our heat up and running in short order. Thank you very much, David and Regional! -
Review 185 (2023-06-21 - Rating: 5)
Weve had Regional out on several occasions. Always friendly, professional and easy to work with. Our technicians just put in a new hot water heater. Erich Sarna and Smiley Herald were the best. Even cleaned the floors before they left.Larry P.Kingsford Heights,IN -
Review 186 (2023-05-05 - Rating: 5)
Regional will always be my go to for plumbing, heating & air! From the office staff to the techs, everyone is polite, knowledgeable, arrive on time and do excellent work!! Over the years Erich, Jake, Dave & Tim have done work from replacing the water heater to furnace/ac checkups and I have never had a bad experience. Even today Jake & Tim were here and saved me $500 on a job. -
Review 187 (2022-02-14 - Rating: 5)
Thad and Justin did a great job finding and detecting a leak behind our shower. They did a excellent job walking us through the repair process and what would all be involved. Thad and Justin were very professional when they were doing the repair, kept me informed on everything that was going on. Prices were very reasonable, and you can tell they take pride in their work which is much appreciated. I would highly recommend using Regional Plumbing. -
Review 188 (2024-10-16 - Rating: 5)
Regional plumbing was exceptional. Justin and Smiley did an outstanding job. As soon as I contacted Mike he made sure to make us a priority, couldnt ask for better service. Highly recommend -
Review 189 (2023-06-01 - Rating: 5)
Mark and Tim did such a great job with my air conditioning system! I had been having problems for almost two years, they fixed everything in just a few shots hours. Im am so happy with the servicesAlso very polite !!! -
Review 190 (2023-05-26 - Rating: 5)
Kathleen Djuric took the time to call to thank Eric for a professional service could not say enough good about him. Eric is the reason they became repeat customers of Regional Plumbing Heating and Air. Rosie was a fantastic help and coordinator. David was just so professional, knowledgeable -
Review 191 (2023-08-07 - Rating: 5)
Erich and Josh showed up ahead of schedule. They told us what needed to be repaired and that 1 part had to be ordered and they would be back as soon as the part came in to replace it. They were very friendly yet professional. I would definately recommend them. -
Review 192 (2024-01-17 - Rating: 5)
Erich and Josh did such a great job replacing my sump pump and fixing our frozen broken pipe. Job well done! Thank you so much! -
Review 193 (2023-10-18 - Rating: 5)
For me its the staff that won me over. Bunch of wonderful people, from the young lady who scheduled me all the way to the techs that came out. David, James, Jake, and Tim all were great A-grade people. Had an air conditioning/ heating combo installed. 👌 -
Review 194 (2023-02-17 - Rating: 5)
Joel n Tim were prompt, on time, great team work, very efficient install, clean up, and instructing on the new thermostat. Very polite, answered any questions I had. I will definitely recommend them,. -
Review 195 (2023-04-03 - Rating: 5)
Justin and Josh came extremely fast and where so helpful! We had water in the basement, and the efficiently and professionally diagnosed the issue and gave me clear advice how to move forward. I will definitely utilize their services again in the future.