Perry Heating, Cooling, & Plumbing
Located in Tucson, Arizona
Address: 3266 E Grant Rd, Tucson, AZ 85716, United States
Phone: +1 520-497-5816
Rating: 4.7
Services
- Small Business
- On-site services
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Furnace repair service
- Heating contractor
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-01 - Rating: 5)
I needed a HVAC check up for the winter as well as a dryer vent replacement. Richard contacted me prior to his arrival. I was his last call on New Year’s Eve. He was polite and very professional. He measured for the replacement hose and went to pick it up. He contacted me by text to let me know when to expect him back to the house. Then he conducted the heating unit check. He was fast and efficient. He explained everything, including prices, and had taken photos of the job. Very satisfied. -
Review 2 (2024-12-30 - Rating: 5)
Had Perry heating & Cooling perform our first semiannual maintenance on the Bosch split heat pump we purchased in June. Service man was prompt, courteous and professional. Helped resolve a situation. I highly recommend and appreciate. -
Review 3 (2024-10-11 - Rating: 5)
After calling several companies the Representative from Perrys came out. Seemed very knowledgeable very low pressure sales tactic. Called when he said he would and showed up when he said he would. Very much appreciated. The price he quoted for installing a water heater was very competitive. We decided to use them. So far so good. The actual installing will come later. So far 5 stars. -
Review 4 (2024-12-03 - Rating: 5)
Very satisfied with services provided by Richard Davis, Perry Heating etc.over the last few years after partial replacements of heating and cooling systems. Mr Davis takes time and attention to announce all aspects of service, including inspection results and recommendations requiring adjustments to the systems. The current service by Mr. Davis is at least the third during the last 18 months.We are also very satisfied with Perry, except with the latest telephone call for purposes of confirming the most recent service schedule; during which we were exposed to an AI respondent and provided misleading information. Human Beings are the best responders!!! Lucy and Ron Brown -
Review 5 (2024-12-12 - Rating: 5)
Richard was very nice and informed of things I need. He explained why I need extra service for my heater. He was pleasant and kind. Have had Perry since A/C was installed in 2015. Highly recommend them. They take pictures and explain in detail. -
Review 6 (2024-12-05 - Rating: 5)
Excellent service! Their techs provide helpful information on how to keep your HVAC working as efficiently as possible. Perry has been in business a long time here in Tucson, and they are committed to customer satisfaction. You will not be disappointed, Ive been recommending Perry to friends for many years. -
Review 7 (2024-10-29 - Rating: 5)
I was interested in possibly replacing my AC unit and asked for an estimate from Perry. Raphael was extremely courteous and professional. He explained what is happening in the air conditioning business and made recommendations based on my situation. I felt he was honest and knowledgeable, which I very much appreciate. -
Review 8 (2024-12-12 - Rating: 5)
Tom did a great job replacing the coil in our heat exchange unit. He previously made a temporary fix to the coil which allowed us to heat our home, but last Saturday it lost all capability to heat. The replacement coil had finally arrived and we chose to wait for the scheduled installation on Thursday (today). The coil was large and to my eyes a complicated endeavor. But Tom persevered despite minor glitches and this evening we are enjoying wonderful heat in our home. We found out that coats are no substitute for our heat pump. Thank you Tom and the folks at Perry Heating and Cooling. Mike Mount -
Review 9 (2024-10-03 - Rating: 5)
I am getting bids to replace my HVAC system. I am very impressed with Perry Heating and Cooling. Estevan showed up right on time. He was very thorough in explaining everything and answering all my questions. A few hours after he left I received an e-mail which included a detailed price quote and explanation of all the equipment that would be installed. -
Review 10 (2024-08-13 - Rating: 5)
Excellent A/C routine visit on a system they installed 16yrs go. We renewed a 3yrs maintenance (2 visits a year including various cleanings - this one being the first of the series...). Jordan was great, ready to answer technical questions (I had plenty) and explaining nicely how the system is doing (so far, so good...). The written inspection report with pictures, emailed back after the visit, is really great too!They maintained our equipment when it was still under warranty when we bought the house 10yrs ago and they were great since day one of our interaction with them. -
Review 11 (2024-12-18 - Rating: 5)
Today Richard Davis did a great job performing our yearly furnace maintenance for the start of the winter season. The biggest take away was that Richard went out of his way to help with the remote setup of our thermostat which has been an issue since the day the new AC / Heating system was installed 4 years ago. Richard tried to set it up on my Samsung phone with no success and then tried to set it up on his iPhone, again no success. I told him this has happened ever since system installed and the other technicians had the same problem. The only difference is Richard made the decision to make a warranty claim to get a new thermostat and come back to install it so all things work the way it should. Thanks Richard for going out of your make to make things right when others didnt even think it was a problem, much appreciated, thanks Russ -
Review 12 (2024-07-27 - Rating: 5)
Perry heating and cooling did a great job and were so helpful. We had Jordan Mills come by and thankfully he was able to get us in right away. He did a quick and thorough assessment and found the issue right away. From his assessment, he was able to pinpoint the issue and give me suggestions and quotes in order to get it fixed. Couldn’t be more grateful. -
Review 13 (2024-12-21 - Rating: 5)
I had a water leak on my main water service from meter to home. Matt, after digging found that it was a 1 crack in the PVC. He replaced the damaged piping, answered all my questions, turned the water back on along with the irrigation valve and was on his way! Thank you Perry for another successful job well done. -
Review 14 (2024-08-27 - Rating: 5)
This afternoon (8/21-24) I fell and broke our water service entrance to our home. I procured the parts I needed for the fix but couldnt get the leak stopped after rebuilding the service entrance. I tried everything but failed.To compound the problem the water would not shut off at the street and the main shut off at the house wouldnt quite shut things off. I gave up and called Perry Heating, Cooling and Plumbing.I spoke to a nice person at their office who in turn dispatched one of their very talented plumbers. Within an hour and a half =/- we had our water back. The price was reasonable even for an after hours call.You wont go wrong hiring these professionals to do the work for you. Kudos to Perry Heating, Cooling and Plumbing for a job well done.Thank you -
Review 15 (2024-11-22 - Rating: 5)
Ive been a Perry customer for 9 years and have been very pleased with their service. Today I had a PMA scheduled between 9 and 11 and Micah completely finished the service by 10:00 completing everything on the checklist, including several of my questions. Im good to go for the winter! -
Review 16 (2024-10-31 - Rating: 5)
First Id like to say how much I appreciate Perry working me into their schedule so quickly. I would like to commend Mr Ricard Davis for the exceptionally thorough trouble shooting job he did for us and and the very detailed explanation of what we thought was a problem wasnt really one at all, saving us podtentially $3000. I am testing the system today now that its cool out and so far so good. Thanks again to Richard and Perry Heating!!! -
Review 17 (2024-12-26 - Rating: 5)
Our fall check up for the Hvac system went well. The only complaint. I wish companies would give hard copy invoices. I dont have a printer so never get invoices I can file. -
Review 18 (2024-10-30 - Rating: 5)
Contacted Perry about a bathroom plumbing problem, they were recommended tome by a neighbor. Had a very good experience with the office personnel and Matt, the guy who resolved my problem. I would definitely call them again.. -
Review 19 (2024-12-18 - Rating: 5)
I am very pleased with the service I received today. The HVAC specialist named Todd was on time and did a thorough job on maintaining my heating and cooling unit. I also appreciated that he explained to me what he was doing every step of the way. He had also noticed that some of my vents were not opened and explained how that could affect the performance of my unit. He made an extra effort to open them up for me as I had no idea how to do that. Todd also left the place clean and tidy and proceeded to email me some important information. Very professional and personable. Thank you very much, Todd, and Perry Heating and Cooling! Looking forward to working with you again in the future. -
Review 20 (2024-12-12 - Rating: 5)
I was very pleased with my contact with Perry Heating. The representative who came to my house was unable to resolve my issue so he said no charge for the visit. I appreciated that and will call Perry again if a different problem arises. -
Review 21 (2024-09-03 - Rating: 5)
Our AC broke down, we called Perry Cooling that night, and next morning they were here early and got our AC running again. Even showed us some tips to better take care of the AC unit in the future. Very pleased with the friendly and efficient service. -
Review 22 (2024-12-16 - Rating: 5)
We are long time clients, and continue to have great experiences with Perry’s care for our heating and cooling system. Our service person was prompt, professional, and personable! -
Review 23 (2024-12-18 - Rating: 5)
Perry provides highly professional annual check-ups on our furnace and air conditioner at half the price charged in North Dakota/Minnesota for the same service. Highly recommended! -
Review 24 (2025-01-04 - Rating: 5)
Im so glad I called Perry. I have needed them twice now due to separate issues with my builder grade furnace. I wasnt oversold and the techs, both Richard and Cody were friendly, knowledgeable, and presented themselves well. They diagnosed and fixed the issues with no hassle at a reasonable labor cost.Richard went above and beyond to help me understand different aspects of my system and ensured my attic was left clear and clean of trash and debris.This company is a gem and they treat customers right. -
Review 25 (2024-07-08 - Rating: 5)
Perry Heating & Cooling has been our choice for all our HVAC needs for many years. The staff are always polite and professional. They call ahead on their way to a scheduled service, arrive on time, and respect the customer and their home. Richard (service) and Rob & Ozzy (installation) are easy to work with and answer any questions clearly in a way an average person can understand. Always a job well done... Very pleased - Highly recommend! -
Review 26 (2024-11-25 - Rating: 5)
Weve used Perrys for 20 years to maintain our HVAC system with good results. And recently have used the plumbing side of the business as well. Honest, dependable and professional. -
Review 27 (2024-12-30 - Rating: 5)
They installed our heating / AC system back in 2012 and have been servicing the equipment since and have done an excellent job. We sign up for a four year service plan which includes a few schedule appointments and free service on jobs…. Great Company and always responsive to our needs :) -
Review 28 (2024-10-22 - Rating: 5)
Recently I receive a free estimate on replacing my A/C system from Perry heating cooling & Plumbing. It was very easy to make an appointment and the technician Richard that come to my house was very knowledgeable and courageous. He Give me fair and accurate estimate no push to sale their product. the stuff especially Monica Diaz was going out of her way to make the system afordable for me and even though I decided not to go with their proposal iwill definitely keep them in mind for any future A/C needs -
Review 29 (2024-12-20 - Rating: 5)
Perry Heating and Cooling came out today. The tech was very able, efficient, informative and courteous. Will happily continue to call Perry for my HVAC needs. -
Review 30 (2024-08-07 - Rating: 5)
My ac went out, called Perry after hours the person who answered was such a joy, put a smile on my face. Said someone if available would be here by 10:00, but he was here by 7:30 and air was back up in half an hour. So friendly and knowledgeable. Absolutely would have them back. -
Review 31 (2024-06-28 - Rating: 5)
Great service, great price. Richard was quick, professional, very nice, and explained everything clearly and honestly. They could have attempted to upsell me on a couple things and did NOT (so sick of that!) We had a minor issue getting someone scheduled because the tech they assigned was out sick, and I had a low priority issue (they had all their available techs on jobs where people had no AC). While it was mildly annoying, it tells me Perry cares for their crew enough to let them recuperate during the busiest times, while not leaving their high-priority customers hanging. 5-stars! -
Review 32 (2024-07-10 - Rating: 5)
My visit from Omar with Perry Heating/Cooling was just great! He was very friendly and helpful, patient in listening to all my concerns and my dogs over zealousness.He is going to provide me multiple options to choose from. I enjoyed his visit very much!I hope we can do business together. -
Review 33 (2024-10-02 - Rating: 4)
Matt, Tech for Perry Heating, Cooling & Plumbing, arrived onschedule, inspected, confirmedthe problem, we discussed the solution, several good optionswere available, his knowledge, advice regarding financing &models were valued. His friendly demeanor, CSI attitude, best deal, offered the final decision was easy a big YES.! THANKS MATT.and Perry Heating, Cooling & Plumbing. Yall da Good Guys. -
Review 34 (2024-10-16 - Rating: 5)
I called Perry heating and cooling today at 7am and they had a repairman here by 11 am . My cooler was up and running by 12:30. The repairman was processional and explained everything along with pictures he took. I definitely recommend them to anyone who needs Air conditioner repairs . -
Review 35 (2024-07-25 - Rating: 5)
The team at Perry Heating, Cooling, and Plumbing took excellent care of us when our AC failed. We were on the schedule for first thing the next morning, they showed up during the allotted window (only 2-hours, so we didn’t have to wait around all day in sweltering heat), and they found/replaced our system within 28 hours. Everyone on the job was professional and friendly. And when they finished, they cleaned up so that it was like they had never been there… except for the fact that the house was cool once again. I will go back to Perry for all our future HVAC and plumbing needs. -
Review 36 (2024-08-08 - Rating: 5)
I would highly recommend Perry Heating, Cooling & Plumbing, Jordan showed up on time, he is knowledgeable and professional. Friendly staff. I am so happy that they were able to come out as fast as they did and fixed our air condition. -
Review 37 (2024-07-18 - Rating: 5)
Had a leaky mini split, Micah came same day to repair the leak. Turned out to be an easy quick fix so he gave me a discount, and maintenance advice to go along with it! First time calling Perry. Great company, great service 10/10 -
Review 38 (2024-06-10 - Rating: 5)
A friend recommended Perry Heating and cooling to me. I have to admit, they are super thorough and clear with their estimates and the real problems with my AC unit. They are also on time and reliable for their call out services. I was concerned about my AC last week, after my tenant stated it would not cool off the home. They arrived the following day and were able to complete the work within an hour to have the home cooling off again. I am extremely pleased with their work and will be recommending them to other friends and family. -
Review 39 (2024-07-27 - Rating: 5)
Matt from Perry Heating, Cooling, & PlumbingJust completed a house call to my residence for a non- functioning hot water heater and my wife and I couldn’t be more pleased with his knowledge and work ethic to fix our problems. Very professional, friendly and knowledgeable. Great Job! Thank You -
Review 40 (2024-07-03 - Rating: 5)
I was assisting my elderly mother in AZ while in Chicago. They were responsive to her call and got there within the hour. The repair was easy and the tech was knowledgeable. We set her up on a plan so maintenance is now scheduled. I was pleased with the Promptness and knowhow of the tech . I highly recommend Perry Heating and Cooling! -
Review 41 (2024-11-15 - Rating: 5)
I have always been happy with the service provided by Perry. They have consistently come on time and have explained and been fair with their pricing . I would definitely recommend them for HVAC services -
Review 42 (2024-12-03 - Rating: 5)
Todd at Perry installed a Wi-Fi controller on the furnace in the attic that resolved all previous thermostat wiring issues. We’ve had several Perry technicians in the past and they’re all on the A team, so if you want it done right at a fair price I can’t recommend. Perry stronger. -
Review 43 (2024-06-25 - Rating: 5)
I needed service on my AC on a Sunday morning and I called and you set up an appointment within 4 hours. Richard, our service technician, called ahead of time to let us know when he would arrive. When he got here he found out what the problem was right away. He changed out the part and the problem was fixed in 15 to 20 minutes. Thank you for the great service. I have used Perry Heating since I moved to Tucson 6 years ago.Thanks,Kevin -
Review 44 (2024-06-07 - Rating: 5)
Highly recommend this company. I got a prompt call back for an after hours request. Richard was able to be at my house within an hour of the request. He was friendly, knowledgeable, and professional, answering all of my questions and talking through options for the fix. Turned my home from a sauna back into an air conditioned oasis! -
Review 45 (2024-12-02 - Rating: 5)
The Perry employee was on time, very efficient at his job, knowledgeable and explained the results. It was great customer service. -
Review 46 (2024-05-23 - Rating: 5)
I had a leaking mini-split AC unit in my home studio and decided to contact Perry Heating, Cooling, Plumbing. The appointment set-up was easy and Perry sent out an experienced technician and a trainee. They quickly diagnosed the issue which was a clogged condensation line. They cleared the line, tested it and taught me how to best maintain the unit! The charge was only $79 which is astounding in 2024. Thank you Perry for great service & integrity. It will be an easy decision to contact you again when the need arises. -Greg L -
Review 47 (2024-06-08 - Rating: 5)
Its 110 today and my AC system keeps tripping the breaker. Perry sent Super Tech Cody out in about an hour. He verified the system was working properly, pointing to a breaker issue. He tightened up the connections and it looks like Im good.Superior service. Timely service. I would highly recommend Perry. -
Review 48 (2024-11-27 - Rating: 5)
Service technician came right on time. Furnace was working fine and nothing needed repaired. Checked unit outside and temps inside and replaced the filter.Thanks -
Review 49 (2024-07-12 - Rating: 5)
Todd is always great however I have made 3 phone calls to the office asking for the photos Todd took of the Reme Halo cell (air purifier) so we could see that the “bulb” needs replacing. The replacement is $650 (which we paid for). Had we known that this bulb only lasts 2 to 3 years I don’t think we would have had it installed. Not happy. 👎👎👎👎 -
Review 50 (2024-12-09 - Rating: 5)
On time, quick assessment troubleshooting our various plumbing problems in a 100 yr old home. Came up with a reasonable strategy with fair pricing, super appreciate that! -
Review 51 (2024-11-25 - Rating: 5)
Perry Heating & Cooling alerted me the Friday before my Monday service that the technician would arrive between 10 and noon that day. Approximately 9:45am Monday morning g the tech called and indicated that he wasc35 minutes away. He arrived and performed all of the service checks and left me with my invoice and a pictorial review of the work that was completed. Excellent service and follow through. -
Review 52 (2024-06-09 - Rating: 5)
After perusing many reviews (and having a less than stellar experience with another company years ago) we decided to go with Perry heating a cooling. We weren’t having problems, but do have an aging unit that hasn’t had any maintenance in too long. We had a minor hiccup, our scheduled time was 8-10am. I called at 10:30 inquiring for an update, and somehow things were messed up and we were not assigned a tech. Two things I actually appreciated about this- no one lied and said something else happened. Just explained the mix up and had someone to the house in 15 minutes! Once he arrived, we were thankful for the honest feedback about the needs of our machine, the reasonable pricing and the same day service even with a part replacement. Lots of photos were sent showing the current condition and the after once service was provided. Thanks to Perry heating and cooling we have confidence that we will continue to have a cool interior despite the raging outside temps! -
Review 53 (2024-08-18 - Rating: 5)
Perry Heating, Cooling & Plumbing came out when our AC quit working and were able to quickly diagnose the problem and get the part ordered and installed within a day, helping us to avoid going the whole weekend in the summer heat. -
Review 54 (2024-06-22 - Rating: 5)
Weve used Perry Heating and Plumbing for many years. They are always quick to respond and help make everything right. They are especially great with any AC issues you may have. I highly recommend them. -
Review 55 (2024-06-20 - Rating: 5)
I made the call early in the morning and by the afternoon my plumbing issue was resolved. The technician was friendly and explained what needed to get done. My stress 😩 levels were sky rocket but as soon as he was done it made a difference on my day. I will keep this on speed dial. It was a great experience. -
Review 56 (2024-08-30 - Rating: 5)
On-time, ,very courteous and went out of his way to make sure that I understand all my options and pricing. I would refer them to all of my friends. Todd worked with me and I would work with him again in a minute. -
Review 57 (2024-12-12 - Rating: 5)
Perry Heating & Cooling a is wonderful neighborhood business partner. Micha was kind, knowledgeable and professional. Thank you Perry! -
Review 58 (2025-01-04 - Rating: 5)
Perry Heating and Cooling has been my go to HVAC company for years. Excellent prompt service. -
Review 59 (2024-11-16 - Rating: 5)
I have used Perry Heating snd Cooling for many years. Not only have I bought my AC and heating units from them, but they also service them. If out of town, I have a friend who checks my home meet them, and they will even come out when she can be there. Sharon Pitchman -
Review 60 (2024-06-08 - Rating: 5)
I had a great experience with Perry Heating, Cooling & Plumbing. I needed faucets replaced in my bathroom. I had prompt service with the job completed on the morning after my request. The employee was competent and friendly. I would definitely refer them to my friends! -
Review 61 (2024-07-30 - Rating: 5)
Excellent service, the tech (Richard) was awesome and didn’t try to take advantage of the situation, he provided the service that was needed. I had another company come earlier in the day and tried to upsell me on parts I didn’t need. Thanks again for the top notch service. Get that man a raise. -
Review 62 (2024-03-29 - Rating: 5)
Richard comes every year to service our unit. He is thorough and professional. He gives us advice as to what WE can do to maintain our unit in its best condition. He always answers any questions that we have. We have been very pleased with Perry’s service since we found them a few years ago after going through a few companies until we found a company we liked. -
Review 63 (2024-06-21 - Rating: 5)
It started with a thorough review and explanation of what needed to be done. That visit ended with a complete and highly competitive estimate. The work started on the exact day and time promised. The install was done in a day. The site was clean at finish and the techs were informative and courteous. The end product look and works great. We now have a heated and cooled large garage instead of a hot box. -
Review 64 (2024-06-27 - Rating: 5)
Perry’s provided top quality service. They responded very quickly to my call, scheduled service based on my availability, showed up on time, communicated the AC repair needs and completed the job successfully. -
Review 65 (2024-07-27 - Rating: 5)
The HVAC crew that worked on our heat pump exchange were polite, kind, knowledgeable and efficient. I would call Perry Heating and Cooling for any future needs. They also did the work on our previous home. -
Review 66 (2024-07-20 - Rating: 5)
Used goggle to find a company familiar with Honeywell ProSeries thermostat. After calling a number that appeared to branch out to different HVAC companies within vicinity, we were connected with Perry Heating, Cooling, and Plumbing Co. Well be honest about being a bit stressed out as to what it may cost us knowingly we messed up the thermostat ourselves by downloading app, adding device, and fiddling with temperature settings and others, because suddenly we had heat blasting vs cooling, turn system off, and sat in a house at 87° until they arrived. Technician Richard arrived, he was very polite, professional, and extremely knowledgeable about HVAC systems and thermostats altogether. He managed to reprogram it, helped verify app on phone and its connections, advised to move Honeywell temperature gadget to a room that was much hotter than the rest of home after testing rooms, and educated us on how to operate the system when it came time to switching to heat and changing filters regularly. Also.. they were reasonably priced. Well definitely be calling Richard with Perry Heating, Cooling, and Plumbing Co. again for further help or advice, or any additional work needed in future. His card is taped to our refrigerator, since no need to look elsewhere. Thank you. 😊 -
Review 67 (2024-06-29 - Rating: 5)
My AC stopped working when it was 100+ degrees out! They came out to the house right away. The guy who came was very friendly and professional. He fixed the issue, explained it to us, and answered all of our questions. I signed up right away to have them come out twice a year for inspection of the unit. Highly recommend them! -
Review 68 (2024-06-24 - Rating: 5)
I called at 5:00 am on Monday morning due to a water pipe burst so we had no water. I was told a plumber would be out between 9 and 11. Matt showed up around 10:00, gave me an estimate and was able to fix our problem the same day. He was done by 2:00. Very professional. So grateful for the prompt service! -
Review 69 (2024-04-11 - Rating: 5)
Called Perry to schedule an inspection of our A/C system, as well as, ask questions about warm spots in our home during the summer months.The responding technician, Mika (sorry if the name is misspelled) was very courteous and answered all of our questions. Importantly, he called about 30 minutes ahead of time to alert us to his arrival time. Since the office provided a 2 hour window, Micas call helped to ensure someone was home. Perry installed our heating and A/C system about 14 years ago. We have been very pleased with their service. Thank you very much. -
Review 70 (2024-12-13 - Rating: 5)
Mr Davis was delightful , knowledgeable and explained everythingPerry has been a reliable good company to work with for 15 years -
Review 71 (2024-12-27 - Rating: 5)
Perry was very honest, punctual and professional. I highly recommend their services. -
Review 72 (2024-06-21 - Rating: 5)
Cory was very knowledgeable and thorough in his craft. He was also honest about recommendations for our 2 a/c systems. We will continue to do service with Perry H & C. -
Review 73 (2024-10-30 - Rating: 5)
I had Perry come and give me an estimate. Very nice guy, on time and it didn’t take long for him to give me an estimate. Also, answered my questions. -
Review 74 (2024-07-27 - Rating: 5)
Jordan came out quickly and went right to work. He was very professional and got my AC working quickly. Ill keep using Perry for my future HVAC needs -
Review 75 (2024-07-05 - Rating: 5)
Responded to a service call from my renter within approx 6 hr and resolved the issue quickly. I’ve used Perry heating and cooling several times before and have been happy every time -
Review 76 (2024-03-19 - Rating: 5)
Back in August 2023 I purchased a heating and cooling system for my home. Perrys technicians did a fantastic job of removing the old unit and putting in the new. Mind you, the temperature out site was easily 115 degrees. It was my pleasure to offer them cold drinks throughout the process. Now, Perry has to come and do a maintenance check on the unit throughout time to keep up the warranty. Everyone that I have dealt with is very polite and very easy to work with. Thank You Perry!!!!!! -
Review 77 (2024-08-28 - Rating: 5)
Used Perry for an estimate on a new unit. Sales person, Todd, was friendly, knowledgeable, and straightforward with all the information I requested. Very professional. -
Review 78 (2024-01-10 - Rating: 5)
We have been using PerryHeating, Cooling, & Plumbing for more than fifteen years and are very impressed with their knowledge and service. They have been very helpful in making recommendations best fit our needs. Service personnel are professional, prompt, and thorough. They have the parts they need so repairs are done in one trip. They have been available in short order for emergency calls and very flexible at scheduling routine service calls. Everyone at Perry has been pleasant to work with and their products and installations have been great. -
Review 79 (2024-04-25 - Rating: 5)
Are you looking for an excellent, reliable, trustworthy air conditioning service. Call Perry and ask for Mark. Mark arrived diagnosed the problem.. got right to work. He did the job in a timely. efficient, knowledgeable, skilled way. He gave us a tutorial on everything he did. If you want your unit tuned up and ready to go when needed, call Perry and ask for Mark. -
Review 80 (2024-03-13 - Rating: 5)
Matt is a great guy! He installed my water softener system perfectly and cleaned everything up, just like they were never there!! I’m extremely impressed and very excited about having soft water now, can’t wait until it fully kicks in! Highly recommend! -
Review 81 (2024-10-24 - Rating: 5)
The technician was very courteous, attentive and helpful. He was very efficient in his assessment of the issue at hand. -
Review 82 (2024-04-07 - Rating: 5)
Sales was very straight forward without any pressure. Factual and detailed. Installers were prompt and skilled. Home office was readily available to answer questions during install. Finished site was neat and clean. Internet thermostat was easy to set up. -
Review 83 (2024-03-21 - Rating: 5)
Perry Heating Cooling Plumbing isn’t the first company we tried for these services but we are sure we’ll be staying with them for the future. Over the past few years their services have been excellent and we couldn’t be happier. Micah is one of their technicians and was just here. He was on time, did several system checks and cleanings for us quickly, and explained his findings with photos and videos of the various systems. Excellent company all around! -
Review 84 (2023-12-21 - Rating: 5)
From the tech/salesmen to the install was incredible. What I liked was Mike the Tech & salesman was definitely a time saver for me . He came out on a Friday and inspected my 27 year old a/c unit in my guest house and suggested it would be best to replace then repair . I agreed with him.He then worked up a quote right there on he I pad . The Price I thought was very fair and so far the service was top notch.Installation team and crane operator was at my house at 8 am that following Monday . incredible turn around time.I ask Mike to give me a quick look at my air/heater in my main house and instantly he smelled a gas leak. quickly shut the gas valve off and ordered me a part and he coming today ( less then a week later )to install the part.Additionally Mike took care of my dad and my sistre , which who recommended Perry heating and cooling to me.Thumbs up!Mike L -
Review 85 (2024-11-01 - Rating: 5)
Rafael was outstanding! Punctual, friendly, and took time to explain the thermostat to this 88 year old customer. He was so nice, took his time and fell in love with my dog. Ive always been so satisfied with all the Perry employees. -
Review 86 (2024-01-10 - Rating: 5)
Perry heating, cooling, and plumbing was extremely easy to work with. We were able to call and have someone come out the same day. Our technician was extremely personable, good with explaining things, and efficient. I would highly recommend them. -
Review 87 (2024-08-31 - Rating: 5)
They did a great job with my A/C unite and fixed something after it was out of warranty at not cost. I appreciate companies who go above and beyond to provide great customer service. -
Review 88 (2024-02-21 - Rating: 5)
UPDATE: Received a call and was able to clear up the issues.Manager was very accommodating and helpful, which shows that the five-star ratings from others are justified. Changing my rating from one star to five stars. First message asking for a contact was never forwarded to the general manager, so some improvements in internal communication at Perry have been noted and my experience will hopefully serve as a good training opportunity. ORIGINAL: Technician was very nice but I question his competency. My issue was a full house water softener which was putting out salt water. The first thing the technician said was the system was unplugged, but it is a non-electrical system. Diagnosis was the system was dead which means nothing to me. I called to talk to a supervisor to see what I may have misunderstood and to clear up any confusion and was promised the general manager would contact me within a day. It has been a week and no call. Ive had to contact another company to determine what is wrong with the system. Sorry that Perry is not interested enough in my issue to at least contact me. I would be happy to discuss the issues and revise my rating, but need to hear from someone at Perry. -
Review 89 (2024-03-02 - Rating: 5)
We have used Perry heating and cooling to service our 3 AC units three times in the past year. They are always able to come within a day or two of calling, sometimes the same day! The technicians are always honest, friendly and knowledgeable. Our latest experience was with Jordan. Our house is under contract, and the buyer’s inspector could not figure out how to turn on our bedroom AC unit, which is quite old, but still works very well. The inspector suggested replacing the unit for more than $8000. Jordan came out the same day that we called and ran his diagnostics for both heating and air-conditioning. The system was working fine. He wrote up a report and took lots of pictures, which he sent to the buyers’ agent. There were some other issues that cost about $500 to fix, but they were not related to the heating and cooling, only the wiring outside. Not only did Jordan provide everyone with the report and the pictures, but he actually talked to the buyers and explained that the system did not need to be replaced, that it was working fine, and that it only needed minor repairs. Clearly, the inspector didn’t know what he was doing, but Jordan did, saving us nearly $8000. It is rare to find people who are not out to make a quick buck these days. We would only trust Perry w/any future AC or heating issues! I’d give 10 stars if I could. Thanks Jordan! -
Review 90 (2024-12-03 - Rating: 5)
Micah, provided my maintenance. He was very professional and knowledgeable. Great job Micah! -
Review 91 (2024-10-04 - Rating: 4)
The initial conract for a quote was very nice. Very professional and direct. I like that in a individual. Now waiting for a actionable estimate and go from there. -
Review 92 (2024-06-27 - Rating: 5)
Our Trane A/C unit started running all day at low speed and unable to keep up with the heat. We puchased it from Perry Heating and Cooling 22 years ago and it never had any problems with it easily keeping its part of the house cool until now.Called Perry Heating and Cooling and they immeadiately dispatched Macah to come out and look it over. He confirmed that the unit was not operating as it should and after a lot of workin going from the inside unit to the outside unit was able to tracking the problem down to a low voltage wire. Macah was very friendly and informative and showed me photos on his phone of the steps and reading he was getting. He advised what the cost would be and obtained permission to proceed before continuing. He found the shorted low voltage wire, by-passing it, which corrected the problem, and had our A/C unit back up and running at full capacity.Our unit is back up and running like new.We are very pleased with the timely response of Perry Heating and Cooling and the pleasant and capable professionalism of the specialist they sent out.Highly recommend them. -
Review 93 (2024-03-15 - Rating: 5)
One nice thing, the technicians visit the same homes so there is continuity. Richard arrived on time and remembered details about us and the parking situation at our house since hed been there a couple times before which was refreshing. He got to work quickly and did the little extras. We look forward to his visit in the fall. -
Review 94 (2024-06-18 - Rating: 5)
Perry is a great company. They are always on time and their technicians are polite and always let you know what theyve done. They even show you pictures! I highly recommend Perry -
Review 95 (2023-03-25 - Rating: 5)
My experience with Perry heating and cooling has been all around very positive. Todd came out to see why my old system wasnt working and helped determine that I needed a new system, which was five years past warranty. He was courteous and friendly, and helped me identify the most cost effective unit. Perry offered excellent financing options and was able to schedule me very quickly. The office staff who helped me with the paperwork were very helpful and pleasant to work with. The two professionals that came to install the new system were considerate and efficient. When I couldnt figure out how to adjust the thermostat, Todd came out the next day to help me again. He was very patient and professional. My friends nearby have used Perry for years and also endorsed the company, so I knew I was in good hands. My new system is working well, I am happy, and Id highly recommend Perry heating and cooling if you need a heating and cooling unit. -
Review 96 (2024-06-14 - Rating: 5)
On a day when the temperature was 108°, the fact that my thermostat didn’t work seemed like a tragedy—— But Perry’s sent Jordan To my house, and he quickly sorted out the problem!!!Great service, fair price —-Fabulous! -
Review 97 (2023-12-04 - Rating: 5)
In the years we have used Perry, Heating, & Plumbing to install and maintain our heat pump, weve received great service. We had a recent glitch when a scheduler didnt get us in the schedule as we had been told, but they were quick to remedy. The technicians have been straightforward with us, which is much appreciated. All in all, we feel good and confident about recommending them for their HVAC work. -
Review 98 (2024-12-12 - Rating: 5)
My technician, Micha, was very informative and explained all of the tests he ran. Excellent service. -
Review 99 (2024-06-02 - Rating: 5)
I bought a Trane unit from Perry Heating & Cooling after having bought a different brand air conditioner from another dealer a little more than a year earlier. In less than a year and a half I had spent several hundred dollars repairing the other unit, and then it broke down again, and the dealer wouldnt even come out to look at it. Daytime temps were over 115 degrees. Thats when I called Perry. I was again looking at a several hundred dollar repair - the guarantee covered parts but not the labor.I had Perry remove the other unit and install a Trane. They did an excellent job and I havent had a single problem since. I have them come out once a year and check things over, and so far, no problems at all with the Trane. Jordan, the most recent tech to come out, was polite, efficient, and very knowledgeable, and explained what he was doing as he checked everything out. I just wish I had gone to Perry Heating & Cooling in the first place. -
Review 100 (2024-07-05 - Rating: 5)
Todd was excellent. He diagnosed everything and told me the issue was just a dirty filter so all I had to pay was cost of the diagnostic. I really appreciate the honesty. -
Review 101 (2023-12-20 - Rating: 5)
The two young men that came out were very professional. It was evident they were knowledgeable about the repair they needed to do.They let me know what they were doing while they were doing it. Were good to clean up after the repairs.Very pleased with her work. I guess it was a reasonable cost. who knows this day and age, but I was happy to pay what I did for a job well done AND with a guarantee. Received a quote for additional work and I will definitely use them again. -
Review 102 (2024-04-22 - Rating: 5)
As always, Perry Heating, Cooling, & Plumbing provided thorough and efficient service. Jordan documented the A/C parts that were showing signs of wear so that a ready fix would be available. We remain loyal to this company. -
Review 103 (2025-01-07 - Rating: 5)
New customer tech explained inspection and maintenance report with information in a way I could understand -
Review 104 (2024-11-22 - Rating: 5)
The team from Perry Heating and Cooling is excellent. Richard is extremely knowledgeable with the heating and cooling systems and performed a thorough maintenance checkup. Perry Heating and Cooling does not try and upscale clients. Their technicians are true certified HVAC technicians, not salesmen. There are no quotas the technicians have to sell or lose their jobs like other HVAC companies require. Thank you!! -
Review 105 (2024-04-06 - Rating: 4)
The tech was an hour later than we expected him; he did a thorough inspection of the heating and cooling uniit installed 2023 but unaware of the service agreement we have with your company; he took a photo of the agreemet to take to the office to update our account; also we expect you to solve the problem of the hole left in the roof at the time of that installation last year!The tech was professional and tended to his job checking our unit in a satisfactory manner. Thank you for your services to us for over many years. -
Review 106 (2024-10-08 - Rating: 5)
Matt, was prompt, knowledgeable, and answered all our questions, and got us back on track. Thanks, we will contact you guys again in the future. Monica -
Review 107 (2023-10-14 - Rating: 5)
Todd was very informative and determined to solve our not working AC on the roof of our Condo. Having a smart thermostat we knew it wasnt working properly as we were traveling back to our condo, so we contacted Perry 2 days before our arrival to set up an appointment. An hour after we arrived home Todd arrived and started to determine what was wrong. He thoroughly explained to us what he needed to do, and shared photos and videos of what was wrong and how he repaired it. By the time we went to bed our AC had cooled our condo. We appreciate and are very thankful for Todds service. We have always been happy with Perry and will continue to use them for our heating, cooling and plumbing. Thank you, Sue Gale and Thomas Beck -
Review 108 (2024-05-30 - Rating: 5)
Jordan was professional, kind ,spoke clear and explained every thing. I will have him back for every service,repair,replacement. He was clean and did not miss any detail.Best company I have had at my home.I love they documenting of each step he done.Thank you -
Review 109 (2023-10-02 - Rating: 5)
Our experience with the 3 techs and the customer service has been outstanding. The customer service responded immediately to our service call and the 3 tech ( Rafael, Cody, and Steven) were all knowledgeable, friendly. We needed a new unit and they gave us many options with no pressure to purchase from them. We did buy from them and they took care of us within 24 hrs. Couldnt be happier. -
Review 110 (2024-06-25 - Rating: 5)
Perry scored a forever client this morning when on a brief visit of less than five minutes we figured out the visit was unnecessary and accordingly there was no charge. That speaks volumes to a customer first mindset. Nice to find in a town full of charlatans. -
Review 111 (2024-05-17 - Rating: 5)
When you find the right AC Team, KEEP THEM, especially when you are a desert rat but prefer it cool in summer. We scheduled a maintenance visit for our AC and had a Comfort Technician come out the next day, his name is Micah. He called in advance to announce his arrival - 5 star communication. Micah took his time and provided a due diligent report back to us taking time to explain, answer questions, and repeat topics with patience. Quite knowledgeable and providing us the information for services and maintenance plan details without pushing a service on us. Also, Micah showed decorum, professional and respect when he always put on shoe protection before entering the house. Our neighbor has recommended Perry and has been using them for 20 years - the neighbor is never wrong, and we are happy to have found a reliable and customer centered team with Peery Heating and Cooling. Go Micah! -
Review 112 (2024-12-23 - Rating: 5)
Professional, knowledgeable, very happy with perry heating/cooling. Got our new system from them and service contract. Tech Jordan is great. -
Review 113 (2024-04-17 - Rating: 5)
I contracted Perry Heating & Cooling to do their annual HVAC TuneUp for a great price. Steve from Perry, called forty minutes prior to the time originally scheduled and arrived twenty minutes prior after getting permission. He arrived cleanly dressed in uniform and doned shoe covers before entering our home. He inspected the air handler and approved it, then cleaned the inside and outside. He moved on to the compressor on the outside and checked the freon and electrical system, finding both approved. He then cleaned the unit inside and out, before returning to his truck to work up the bill for his excellent service. Thanks -
Review 114 (2024-06-13 - Rating: 5)
I have been with Perry for many years. They offer excellent customer service, their techs are professional, and prices reasonable. I highly recommend Perry Heating and Coolong. -
Review 115 (2024-05-09 - Rating: 5)
Your technician, Rafael, was excellent. He was respectful and concise about the possible future needs of my aging Trane H-Vac. Perry has taken care of my system and its almost twenty years of service is an excellent testimony to the quality of your work. Thank you, B. Wilson -
Review 116 (2024-10-17 - Rating: 5)
Great service. Came very quickly. Super clean and very nice workmen. Will be using them regularly -
Review 117 (2023-10-05 - Rating: 4)
The technicians are very competent, well-trained, knowledgeable, and efficient. When they were here, they performed their job excellently.I have issue with customer support. One a/c here failed and it was 10 days to get replacement parts. I called Perry H&C 8 different times requesting status about the job. Not once did anyone return my calls. Ill send a message and they will call, said the nice receptionists. -
Review 118 (2024-04-13 - Rating: 5)
Perry Heating and Cooling has for the past three years provided Outstanding Service to my heater and AC. Service personnel always are polite, courteous and Professional in their work. I would like to give an Excellent KUDO to Mr. Micah Mills he did an Outstanding Job and found a problem with our air flow and fixed it. Job Well Done. Great service Perry Heating and Cooling. -
Review 119 (2024-01-11 - Rating: 5)
We arrived from Pittsburgh snow to a chilly Tucson on 1/9/24. Our furnace, purchased from Perry’s a few years ago, would not heat and the house was COLD! A tech was scheduled immediately to come after hours and detected the issue quickly and efficiently. We are fortunate to have Perry’s as our service provider in our lovely Tucson “home away from home”. Their customer service is excellent! -
Review 120 (2024-05-30 - Rating: 5)
Ive been a customer of Perry Heating, Cooling and Plumbing since the mid 1990s when they installed a HVAC in our first house which was using swamp coolers. They did a great job then and we just had them install s new HVAC in our present house in 2020. -
Review 121 (2024-07-17 - Rating: 5)
I have had Matt summoned to my home on two separate occasions. One to clear the main pipe line that started at the kitchen line.The other to fix a simple water valve for a refrigerator update.Both times he has shown skill and efficiency.Thumbs up for the “Plumbing” idea to Perry Heating and Cooling. -
Review 122 (2024-04-01 - Rating: 5)
Without exception we have had fantastic service from your company and your employees and in particular Jordan Mills. Mr. Mills has been our tech several times and I can not imagine having a better employee. If all of your techs are as courteous, efficient, and always on time as Jordan, we have a great team. -
Review 123 (2024-12-15 - Rating: 5)
Technician was very professional & discussed why we need to add another carbon monoxide unit to our bedroomIn back of the house. We already have a unit in the laundry room. -
Review 124 (2024-06-21 - Rating: 5)
Richard was very courteous in spending time going over all the different elements of the service call and answering all my questions. I will definitely stay with Perry for my future HVAC concerns -
Review 125 (2024-07-05 - Rating: 5)
Awesome company! Our rental’s water heater finally bit the dust and our Choice Home Warranty sent one of their typical fly-by-night contractors out and after 3 days of unbelievable excuses and no hot water tank we finally had to call a real plumber. Matthew with Perry Plumbing was out the next day WITH a water heater and had it installed in less than 2 hours. I paid him less than I thought it might be and he even swept up the garage before he left. That’s the way it’s suppose to work! -
Review 126 (2024-01-09 - Rating: 5)
Perry’s technician Mika, was out today to service our heaters, and did a fine job. He was prompt, efficient, pleasant and gave us a thorough explanation of what he did and found. We would be happy to have him out again at our next service call with Perry Heating and Cooling. -
Review 127 (2024-08-15 - Rating: 5)
Easy first phone call. Appointment was scheduled. Arrived on time. Courteous, knowledgable and easy to talk to technician. -
Review 128 (2024-07-12 - Rating: 5)
I had a really great experience with Perry’s this week. I booked online, they communicated on the way today, and showed up on time. They diagnosed and helped get us up and running with such ease, and came back to make adjustments when needed. Always go with the brand you know. Years of experience speaks for itself. Thank you Perry’s! Todd was fantastic! -
Review 129 (2024-01-23 - Rating: 5)
The crew called and showed up on time. The tank flush was completely and cleanly done. The staff briefed me on the results and questions I had. I appreciate the thoroughness of my annual service and the friendly demeanor of the workers. A very good job, thank You Perry Cooling and Plumbing. -
Review 130 (2024-03-28 - Rating: 5)
I have had nothing but positive experiences with Perry Heating and Cooling! The technicians are always so kind, professional and knowledgeable! Cody was at my home today, and he was beyond great! I can’t recommend this company enough! -
Review 131 (2024-10-23 - Rating: 5)
Micah Mills came to help us , Totally awesome young man. Felt like family.Perfect service! Above and beyond! On time, friendly and fast service. Check all issues even got on the roof to put in the metal damper. Unplugged cooler.Asked if filter changed.Extra chores completed. Found the reason the heater would stop in very cold weather and ordered parts. Nothing for us to do but enjoy the warm cosy house for now and know it will work well through the winter .Thank you The best service ever...Year after year!!Totally perfect!💖💕💕💕💕💕💕💕 -
Review 132 (2023-12-06 - Rating: 5)
We had a very positive experience with Jordan from Perry Heating, Cooling & Plumbing. Needed to have our annual furnace check and maintenance. Jordan was very knowledgeable, friendly and explained what he did to our units.Would use Perry’s services again. -
Review 133 (2024-12-02 - Rating: 5)
Perry heating and cooling is a class act in my book. Professional and thorough, prompt, knowledgeable and honest are descriptive words to apply to this company. My ac quit blowing cold air and the very next day, early in the morning our tech Cody was there. He analyzed the problem and within minutes had the ac pumping cool air. We were given an opportunity to question Cody and he explained in detail the problem which turned out to be an issue with a burned out wire.We took a deep dive with Cody into prices, benefits, pros and cons of installing a new ac unit which we intend to do this fall. Cody explained the 3 most common types of plans generally used for the install in detail and left no question unanswered. We will proceed this fall informed, aware and prepared when we do the install with no surprises. This type of peace of mind is invaluable and truly appreciated.Another thing Perry does well goes to the ladies who answer the phone. They are respectful, knowledgeable, helpful and take the time to listen. All of our calls were returned promptly and these ladies foster a sense of trust and confidence that we are important and our concerns will be dealt with timely.A sincere thank you to them. Thank you Perry Heating and Cooling. -
Review 134 (2025-01-06 - Rating: 5)
Arrived on time after letting us know how soon they would arrive. Did work quickly and cheerfully. Reminded us of when our service contract expires. -
Review 135 (2024-05-31 - Rating: 5)
Our service person, Todd, was on-time, pleasant, knowlegeable and competent, and answered all our questions, We are new to this house, but the former owner used Perry services and the good conditon of the system shows it’s the right choice for us, too. -
Review 136 (2024-07-21 - Rating: 5)
The work done here was unbelievable. Our Air Conditioner went out over the weekend and the earliest it could be installed would be Friday. Being that my wife has health issues the new AC was installed today. Thank you so very much Perry Heating and Cooling. -
Review 137 (2024-11-22 - Rating: 5)
Todd did a great job for us today. We purchased a 5 year maintenance plan and got 20 % off some other things we needed. He was thorough and so nice a personable. So glad we called Perry. -
Review 138 (2024-05-08 - Rating: 5)
True Story: water leak at my house...looked online...called plumber,technician came, thought he heard a drip, gave me a quote. When I got up off the floor (shock, you know!), I called Perry HC&P. Matt came the next morning, Found the problem, Videoed it for me to see, Quoted price, and after my acceptance...Repaired the problem, and left things in good condition for one-third the price!!! They will be the go to for my HVAC or plumbing in the future. Great people, super service. -
Review 139 (2024-10-14 - Rating: 5)
After 15 years of solid service, my air conditioner gave up the ghost …… called Perry cooling and heating ….. and they sent over Jordan Mills. Very straightforward, knowledgeable, and likable guy …… within 15 minutes he was able to diagnose the multiple problems my air conditioner had ….. how much it would be to fix it And the likelihood of further breakdown ….. or simply to buy a new one. Jordan went Over the possibilities with no pressure just knowledge ….. and I elected to buy a new one as it came with a 10 year warranty plus covering parts and labor. Jordan was a pleasure to deal with as he is very down to earth easy to deal with. I just get it to you straight. Give him six stars if I could. -
Review 140 (2024-05-09 - Rating: 5)
We purchased a Trane heat pump from Perry about 12 years ago. They have been maintaining it biannually and it has been very reliable. Request Todd, he is professional, highly skilled, and always meets expectations. He goes the extra mile to assure customer satisfaction. -
Review 141 (2024-01-12 - Rating: 5)
I called at about noon because my 82-year-old father needed his heater fixed, the day before we were about to have 29° weather, I explained to dispatch that I was concerned about him being cold with the upcoming forecast, and the dispatcher was able to get me an appointment for 2:00 to 4:00 that day. At 1:15, The technician, Todd called, and said he would be there in 15 minutes. I was not able to be there and Todd handled my ornery 82-year-old father beautifully. He fixed the heater and I am thrilled with the incredible service. I will be using Perry Heating, Cooling and Plumbing again. Hopefully not too soon 😏 -
Review 142 (2024-07-19 - Rating: 5)
Prompt service and the technician Richard was great to work with. Very detailed explanation of the findings and several options were made available. -
Review 143 (2024-03-06 - Rating: 5)
First time using Perry H&C. Service was fast, efficient and well done. The service person went beyond what was needed by performing some preventive maintenance without charging. Well done. Perry Heating and Cooling is now my go to for plumbing needs. -
Review 144 (2024-06-11 - Rating: 5)
Always professional and show up on time. I’ve been using them for years and I would highly recommend Perry Heating And Cooling. Cody was my technician today -
Review 145 (2024-03-14 - Rating: 5)
We requested an estimate to replace our aging heat pump. Rafael came on the same day. He was very pleasant and knowledgeable and provided us with several options and information to help choose a system that would meet our needs. -
Review 146 (2024-11-17 - Rating: 5)
We have used Perry Heating and Cooling for many years and have always been pleased with the service received.The Tech who has taken care of us whose name is Todd is very friendly and very professional and really knows and understands his job and does it outstandingly. -
Review 147 (2023-11-21 - Rating: 5)
Service was great. Anthony called to verify appointment and was prompt on arrival. He explained the service provided. I have used Perry Heating before and am very satisfied with their service. They were recommended to us by a relative who also loved their service. -
Review 148 (2024-11-21 - Rating: 5)
Could not have been more please with the thorough, courteous, and professional way the technician went about his job!! -
Review 149 (2023-12-22 - Rating: 5)
I am so grateful for the quality, speedy customer service of Perry H&C! I was panicking when my A/C unit from my new home was stolen, which would have delayed my move. I called Perry and they gave me a same day inspection and quote and installed a new unit the next day! The installers Robert and Ozzy were polite, friendly, and went above and beyond to help keep my yard and home aesthetic and the new unit secure from theft. I have worked with PHC previously and would again. -
Review 150 (2024-04-06 - Rating: 5)
Cody was very friendly and knowledgeable and explained everything we was doing. He knew exactly what we needed and was able to fix it without any hesitation. I would highly recommend Perry. -
Review 151 (2024-07-08 - Rating: 5)
I had an emergency situation on a 108 degree day. My house had heated to 90 degrees. I called Perry Heating and Cooling. They sent out a technician same day and fixed my unit on the spot. Thank you! -
Review 152 (2024-12-20 - Rating: 5)
Perry’s is great! They are always on time, very friendly, and efficient 😊 -
Review 153 (2023-12-18 - Rating: 5)
We have used Perry Heating & Cooling for over 14 years and have purchased two HVAC units from. We will likely purchase our next unit from them because their service has always been prompt and reliable, which has given us a high degree of trust in this organization. One thing we most appreciate is that they have responded quickly when we have had severe service issues. No service is perfect, but any glitches we have had over the years were adressed and resolved in a timely manner. Overall, we believe this company provides competent service and a fair price. We would not hesitate to recommend Perry for a new HVAC system or if an existing system needs service. -
Review 154 (2024-04-29 - Rating: 5)
The Perry Heating HVAC tech (Cody) did a thorough check on every component in my 15 year old Carrier AC unit including a complete cleaning of the heat exchanger coils in exterior condensing unit. System is still operating at peak efficiency (16 seer) after all these years due in large part to Perrys highly qualified technicians and biannual HVAC inspection and maintenance program. -
Review 155 (2024-04-03 - Rating: 5)
Perry Heating, Cooling, & Plumbing is very reliable company because their technicians are on-time, courteous, knowledgeable, willing to give tips and advice about your equipment, and go above and beyond what my wife and I experienced with other technicians from other companies. -
Review 156 (2024-07-26 - Rating: 5)
Perry came out same day, quickly saw the issue and got us up and running within an hour. -
Review 157 (2024-07-23 - Rating: 5)
The repairman arrived on time . He was efficient and quickly diagnosed the problem and fixed in 30 minutes. I highly recommend this company!! -
Review 158 (2024-03-04 - Rating: 5)
I’ve been using Perry Heating And Cooling and plumbing for over 10 years. I have never had a bad experience with them. They have never done me wrong and they always go above and beyond my expectations.Thank You Dan Laufer and Team! -
Review 159 (2023-08-11 - Rating: 5)
Technician was courteous, professional, experienced and thorough.Was not afraid to reach out for assistance when replaced A/C fuse didn’t do the trick. Glad my neighbor recommended Perry Air Conditioning and Heating. Fully satisfied. -
Review 160 (2023-10-27 - Rating: 5)
Ask for Cody- best technician in the city. Not only will he get the job done - he will educate you in the process. Very honest and knowledgeable. Overall a very forthright company to deal with- large expenses like aircon are never fun- but they def feel a bit better when you are dealing w a reputable company that cares. -
Review 161 (2023-07-28 - Rating: 5)
My family has used Perry Heating & Cooling for 35+ years. That says we like their employees, their service, and we trust this business.Micah Mills from Perry Heating & Cooling responded to a recent issue. He was very professional, personable, and respectful. He thoroughly checked out the A/C, found the problem, and fixed it. It was a happy day to find I didnt need to replace this 21 year old system just yet! -
Review 162 (2023-11-20 - Rating: 5)
Richard D was the tech who performed the maintenance check of my Trane furnace. He was a pleasant young man, very knowledgeable about his work, and very professional. I d recommend Perry H & C for installation and maintenance of your heating & cooling system. -
Review 163 (2024-06-10 - Rating: 5)
Todd arrived just a few hours after I called to report my AC wasnt getting the house temperature down as it should. He found much of the coolant had leaked out and there was a lot of rust on the 12-year-old AC. I agreed with replacing it. The crew arrived early the next morning and by 11:30 they were completely finished. I was very happy with the promptness and professionalism and I would recommend Perry Heating and Cooling. -
Review 164 (2022-09-06 - Rating: 5)
I would definitely keep this company in my contact list. Very friendly service, I called with an issue with one of our propertys mini splits. After many,many companies shooting me down for the age of the unit, being less than a year Perrys H&C was on the ball with getting a service technician out. They had availability for an appointment for the following day, but I practically begged to be put on call for an open spot the same day. I got a call from Jordan an hour later, with an ETA of 30 mins. He arrived ran his diagnostic found the issue and fixed it. Fast efficient and friendly. Thank you Jordan you did great. Great price, easy online payment portal... Nothing negative can be said, great experience. Will use again!!!!!! -
Review 165 (2024-12-02 - Rating: 4)
Schedule was changed on short notice to a later hour. Otherwise, Todd checked all heat pumps and split unit. -
Review 166 (2024-07-10 - Rating: 5)
Easy to schedule. Arrived on time. Explained the issue and fixed it quickly. The service tech Richard was great. -
Review 167 (2023-11-21 - Rating: 5)
Five out of five stars and I would give even more if I could. Anthony was amazing!! Super professional, and did more then we could have asked! He found mold when replacing our furness and clean it. Not only that but he installed it by himself twice when the company sent the wrong one. This man needs a raise! The house is warm and ready for the winter. Thank you again Anthony I will be recommending to everyone. -
Review 168 (2024-12-05 - Rating: 5)
So far good people in my dealings with Perry both AC and heating -
Review 169 (2024-05-07 - Rating: 5)
Love Perry! They’ve always been available when needed. The technicians are professional and answer all your questions. We just signed up for a maintenance plan, look forward to keep working with Perry. -
Review 170 (2024-11-08 - Rating: 5)
Matt was great and promptly fixed my water heater! Awesome job! -
Review 171 (2023-12-09 - Rating: 5)
Had problem with my water heater staying on warm and not heating to hot. Called Perrys, they came out next day, diagnosed the problem and replaced the water heater the next morning. They professional, on time, respectful and kept me informed from start to finish. I would highly them ask for Matt again!! -
Review 172 (2024-03-24 - Rating: 5)
When the heat pump’s thermostat went blank, Perry Heating and Cooling scheduled a sane-day service call. Anthony, the service technician, arrived on time and quickly identified and repaired the problem. Anthony was knowledgable, friendly, and patiently explained the issue and its resolution. Kudos to Anthony and to Perry H&C for hiring an expert with person skills. -
Review 173 (2024-03-19 - Rating: 5)
I have a tankless water heater that doesnt seem to work correctly. A Perry technician came out and thoroughly checked the system and diagnosed the problem. He was courteous and knowledgeable. -
Review 174 (2024-04-17 - Rating: 5)
I have been a Perry Heating & Cooling customer for 23 years!Steve is always thorough when doing our maintenance. He is kind and very knowledgeable. -
Review 175 (2023-08-15 - Rating: 5)
Steven was an excellent technician and was extremely thorough. He checked out several things to make sure our unit was working properly and all components and connections were in good shape. He was able to identify some issues that were done during our installation of the unit and were left incomplete and assured us he follow up and take care of the problems. -
Review 176 (2023-06-21 - Rating: 5)
I highly recommend Perrys! Received Outstanding customer Service starting with Lee on the initial phone to Anothy showing up on time. He quickly identifying the issue, had the parts available and had my air-conditioner up and running in less than 30 minutes! -
Review 177 (2024-07-15 - Rating: 5)
Very nice gentleman reviewed my concerns regarding my air conditioner. Subsequently I received a proposal with options that Im currently reviewing. -
Review 178 (2024-03-19 - Rating: 5)
It was my first experience dealing with this company. They let us know what to expect and there were no surprises. The technician (Steve) was efficient and told us the details of what he found performing the maintenance. I recommend them. -
Review 179 (2024-12-28 - Rating: 5)
This is a company that cares. They arrived when expected and went about their business quickly and without trying to sell me something I didnt need -- quite refreshing . They asked me if I had any questions or concerns. Great experience all around. -
Review 180 (2023-09-30 - Rating: 5)
They were able to get a technician to my house same day, when most of the other companies I called were booking a week out. Raphael was efficient but thorough and explained the problems. Unfortunately a new HVAC was needed but it was a positive experience with the company/tech.Update: They were able to get me a estimate quickly that was comparable to the other bids I got. They had a new HVAC installed in less than a week. The guys who did the install were friendly and efficient. They worked diligently even in the 1 billion degree heat. We are so appreciative of the Perry crew, especially having a newborn! -
Review 181 (2023-08-30 - Rating: 5)
Our A/C went out 5:10pm while it’s 112 outside. Panic and despair!! Called numerous places including the business that installed our unit less than 3 years ago to no avail. Called Perry’s and they were courteous and professional. Had a tech on-site within 1.5hrs Todd was friendly and had our a/c back on track in no time.I appreciate their fast service and I appreciate being cool again!