Roto-Rooter Plumbing & Water Cleanup

Photo of Roto-Rooter Plumbing & Water Cleanup

Located in Tempe, Arizona

Address: 1729 W Greentree Dr #107, Tempe, AZ 85284, United States

Phone: +1 480-428-6336

Rating: 4.9

Services

  • On-site services
  • Language assistance
  • Repair services
  • LGBTQ+ friendly
  • Appointment required
  • Credit cards

Categories

  • Plumber
  • Contractor
  • Drainage service
  • Excavating contractor
  • Repair service
  • Water damage restoration service
  • Water filter supplier
  • Water softening equipment supplier
  • Water testing service

Photos

Comments

  • Review 1 (2024-08-20 - Rating: 4)

    I needed a shower cartridge/controller part replaced. 10am they said someone would be there in an hour. Shortly after scheduling they said the tech was running late so I rescheduled at 1pm as I was working from home and had an hour long meeting and lunch. I got a text saying tech between 1-3pm. At 2pm, I got another text saying he was running late. At 3pm, another text saying he was running late. 4pm I got a phone call saying he was running late. At 4:15pm a call saying they just realized I have been waiting since 1pm and tech will be there in a half hour. 4:45pm Armando showed up. Armando did good job and was very nice.

  • Review 2 (2024-07-28 - Rating: 5)

    I had to call for help on a weekend as I had two toilets that were clogged. They were able to schedule me in quickly. Armando was great, polite, and efficient. He explained everything to me, not only telling me what he believed the initial problem was but also provided insight as to what else could be causing the problem with both toilets. Great service, I highly recommend their company!

  • Review 3 (2024-08-18 - Rating: 5)

    Very expensive for a 5 minute visit. I had tried to DIY replace the fill valve for my toilet and the rubber grommet had got stuck in the original unit. Armando was able to identify this was likely what happened when shown the issue. I pulled out the original unit, extracted the grommet and installed it and my hose was no longer leaking. $100 dollars seemed excessive, but Armandoā€™s quick diagnosis was appreciated, so I canā€™t complain too much.

  • Review 4 (2024-09-07 - Rating: 5)

    David did an excellent job! He was very thorough and even saved me money when he had to change up his plan! David is awesome!

  • Review 5 (2024-05-05 - Rating: 5)

    Our service tech was great! I would highly recommend him. He explained what he was doing and was very thorough! Hopefully we wonā€™t need rotor rooter again, but if we do, we definitely will call them!!

  • Review 6 (2024-08-10 - Rating: 5)

    Our technician Armando was so professional and polite. Did the repair we needed promptly and great service! Would recommend šŸ‘šŸ‘

  • Review 7 (2024-04-02 - Rating: 5)

    Mark was great! He was ready to identify and resolve the issue immediately upon arrival at my house. He was professional and very thorough. Highly recommend him for your plumbing needs!!

  • Review 8 (2024-06-27 - Rating: 5)

    Armando came out and could not have been nicer!He was very knowledgeable, and polite. He explained in detail what he thought was going on with the system, and gave me a fair price.

  • Review 9 (2024-07-14 - Rating: 5)

    Roto-rooter came out, they were very efficient and explained everything! Armando was a great listener and answered all of my questions very thoroughly!

  • Review 10 (2024-09-20 - Rating: 5)

    David was very prompt, knowledgeable, professional, and courteous. I would definitely recommend him!

  • Review 11 (2024-06-18 - Rating: 5)

    Shower drain was clogged for what felt like forever. Armando came and everything was fixed in no time. He was very helpful and we are extremely happy he could come last minute

  • Review 12 (2024-04-27 - Rating: 5)

    Excellent service from both the company and the technician on site.We had a water heater leaking all over the garage, I called Roto-Rooter for emergency service and they had someone on site less than an hour later on a Saturday!David, the plumber on site did a fantastic job and was a pleasure to work with. He was extremely professional and thorough.Thanks to David and Roto-Rooter, the new water heater was installed a few hours later and we have hot water again.

  • Review 13 (2024-05-28 - Rating: 5)

    Fantastic employee for your company. Caring and very knowledgable. Rescued my family from a disaster this holiday weekend. Please acknowledge your employee for an outstanding job and give the man a raise. His job is not easy.

  • Review 14 (2024-08-18 - Rating: 5)

    I was very pleased with the courtesy and professionalism of the staff that did the intake for my request as well as the technician who performed the service. The technician answered all my questions and went above and beyond to fix the problem.

  • Review 15 (2024-06-11 - Rating: 5)

    Armando did an awesome job and went above and beyond. He kept at it and made sure the drain was flowing properly, even snaking a second time to ensure it was clear.

  • Review 16 (2024-07-26 - Rating: 5)

    Armando was super helpful, great service and very friendly. I will recommend him every time! Thank you!

  • Review 17 (2024-06-30 - Rating: 5)

    Armando did an amazing job fixing my garden spout. Heā€™s very professional and fast. Very clean and efficient work

  • Review 18 (2024-08-11 - Rating: 5)

    Armando showed up right on time, knew exactly what the problem was, helped me through the most efficient way to solve it, and was clean and diligent in his work.

  • Review 19 (2024-04-01 - Rating: 5)

    Where is the 10 stars? Mark Lewis from Roto-rooter deserves 10 stars when he rescued me on Easter Sunday.I am not going to go into the dumb mistake I made but I called the company for plumbing emergency around 530pm since I have to shut off water to the house. The initial person came within an hour but unfortunately he didnā€™t have the part to fix the problem and nowhere is opened by then. He called dispatch and luckily Mark has the part and he showed up before 8pm. Nicest guy and very knowledgeable, he explained to me what he is going to, fixed the problem within 20 minutes, tested and confirmed everything is in working order again. I donā€™t know what I am going to do if Mark didnā€™t show up. Roto-Rooter is lucky to have someone like Mark Lewis working for the company. Roto-Rooter is my go to plumbing company to call and Mark Lewis is who I will request going forward.

  • Review 20 (2024-03-09 - Rating: 5)

    My water heater was not working and with my busy schedule I couldnā€™t take the time to do a ton of research so called Roto rotor and Armando came out. Armando was awesome. He figured out that I just tripped a beaker and so I just reset it, and the water heater started to work again. There was no charge for him to come out and look at it and ended up being a simple fix. I really canā€™t thank him enough and I appreciate companies like this that are not trying to nickel and dime people. Roto-Rooter has definitely earned my future business!

  • Review 21 (2024-02-17 - Rating: 5)

    Armando and Mark drove out late to address an issue with our water heater. They ensured everything was functioning correctly, and we were satisfied before they left. We greatly appreciate it!

  • Review 22 (2023-08-25 - Rating: 5)

    Had a kitchen sink clog and called a different company first and they mentioned someone could come next week which was a no-go, I then called roto-rooter and was able to have someone come within 30 minutes! Diego was great and was able to fix the issue and no problems! Thank you! Definitely choosing them for any future issues.

  • Review 23 (2024-02-03 - Rating: 5)

    My kitchen sink had a leak underneath and we couldnā€™t find the source. Roto Rooter came out located it, showed us, fixed it, and weā€™re very efficient in doing so. They are true professionals! Their response time is second to none!!!

  • Review 24 (2024-06-07 - Rating: 5)

    Armondo was professional, Polite, knew his stuff and did a good job. Two thumbs up for him. Represent his company well.

  • Review 25 (2024-04-28 - Rating: 5)

    Armando, came through on a Saturday evening, and did an outstanding job. He spend his entire evening up until 10:45PM and did not give up until the job was done. Amazing work.

  • Review 26 (2024-10-06 - Rating: 5)

    Roto-Rooter was able to come by same day for a plumbing issue. Much appreciated!

  • Review 27 (2024-07-21 - Rating: 5)

    He diagnosed a problem that no one else was able to find. A simple clogged filter in the head of the shower. Now I wont have to replace anything more. Thank you.

  • Review 28 (2023-04-12 - Rating: 5)

    Terence was great. Very knowledgeable, professional, and efficient. He diagnosed the problem quickly and was very thorough in cleaning out the blockage in the pipes. He had to do it twice and never gave us the feeling he was rushing. Once the blockage was cleared, he thoroughly tested to make sure everything was draining completely and cleaned up so everything was completely in order. We really appreciate the excellent job he did.

  • Review 29 (2023-03-25 - Rating: 5)

    Everett was an amazing, professional plumber who spent almost two hours at my house cleaning out my sewer lines. He was responsive and kept me informed throughout his visit, always wearing a smile. He truly made me feel as though I was his most important client. Rotor Rooter is lucky to have such an amazing technician. I will recommend him in the future! Bravo Everett!!!!

  • Review 30 (2023-11-29 - Rating: 5)

    We were very happy with the service we received from Ramon of Roto-Rooter. He was very professional, gave us some tips on keeping the drains clean, and was on time for the appointment. Drains are free and clear!

  • Review 31 (2022-05-23 - Rating: 5)

    The company answered our phone call after midnight and set up an appointment for first thing the next morning. Andre was sent out and did a great job of letting us know our options. Then then was able to return quickly once we agreed to the work, same day. He did an amazing job and cleaned up very well. I would recommend this company to others.

  • Review 32 (2023-04-17 - Rating: 5)

    Terence was absolutely amazing- he came out same day for our water heater that was leaking and needed replaced. He was able to pick up the new water heater, replace all parts and the unit same day. He did excellent work and I would recommend him to anyone!

  • Review 33 (2024-03-28 - Rating: 5)

    Mark was excellent! He took the time to make sure everything was working properly and showed me the process and reasoning why he was doing specific things. 10/10

  • Review 34 (2024-02-06 - Rating: 5)

    My water heater was leaking water and they came to my rescue. Armando was quick and efficient. Very good experience from the scheduling to the completed job.

  • Review 35 (2023-12-26 - Rating: 5)

    Armando was AMAZING. Coming out on Christmas was true customer service. He was not bothered at all and did a bunch of trouble shooting to fix the problem w what he had available. Thank you!

  • Review 36 (2024-04-02 - Rating: 5)

    Mark Lewis was the technician you expect when having problems at your home. He listened carefully to my description of the complex clogging situation. He did a couple of things to confirm his diagnosis and then he got to work to fix the problem. Thank you, Mark.

  • Review 37 (2022-10-03 - Rating: 5)

    I called the company early in the morning and to my suprise they had plumbers coming out within the hour! Luis and Terrance arrived quickly, were very friendly and knowledgeable. The estimate given was fair and the quality of work was amazing, I almost donā€™t want to use the toilet and soil their work haha. They pulled out an old broken toilet and installed my new one. They used better hardware than was provided because they care about quality that much more than competitors. The job was done in a timely manner and they cleaned everything up. They left my bathroom cleaner than it was before. I will definitely be recommending this company and using them again, especially Luis and Terrance. The customer service center when scheduling the appointment even gave me a coupon to save money on their services! Overall I am extremely satisfied.

  • Review 38 (2023-11-26 - Rating: 5)

    I called 3 other rooter services on a Saturday afternoon and they promised someone would call back in an hour but no response from 2 and 3rd said tech was on the way, except when they gave me his number for details to get to my house he said he was at lunch and would be another hour at least. I finally called Roto-rooter and got a call back in 15 mins and tech was here 20 mins later. My tech Armando worked on a very stubborn clean out past 11pm came back on Sunday and wouldnt stop until it was clear. Thanks Roto-rooter!

  • Review 39 (2023-03-21 - Rating: 5)

    My garbage disposal was not working. Terence came out and was able to find the issue right away and got it working. He was quick, knowledgeable and super friendly. I keep calling Roto Rooter for my plumbing needs, they always give great service.

  • Review 40 (2024-07-21 - Rating: 5)

    The technician was very knowledgeable and professional. He took care of my plumbing problem.

  • Review 41 (2024-06-21 - Rating: 5)

    Toilet backed up, tried to open my self not happening called Roto-Rooter they sent Armando out very professional young man took him 15 min tops and that included trips to his truck for equipment very satisfied customer /Mike.

  • Review 42 (2023-05-18 - Rating: 5)

    Terence came to help us during an emergency leak. He came about an hour and a half after I called and fixed it quickly. He was very nice, highly recommend!

  • Review 43 (2024-07-29 - Rating: 5)

    David was efficient, showed patience and answered all my questions. Great service.

  • Review 44 (2023-03-01 - Rating: 5)

    Terence came out to clean the drain in my bathroom shower. The drain was extremely clogged causing water to back up into/onto my shower floor. It took Terence quite a while to get his equipment to cut through the clog, but he was patient and diligent, even when it appeared that I may have a larger issue with the pipe structure... and he would not leave until he completely solved my issue. I paid more than I expected, but it was well worth it for the peace of mind Terence was able to provide me with his excellent workmanship and professionalism. I wouldnt hesitate to call roto rooter again with any similar issues

  • Review 45 (2024-07-14 - Rating: 5)

    Armando was a pleasure to deal with. Highly recommend. A+

  • Review 46 (2023-05-14 - Rating: 5)

    I woke on Motherā€™s Day expecting an easy day but I had a plumbing issue and had to shut the water to the house off. Rotter Rooter sent a plumber out! Tarrence was so, so kind and professional. He greeted us with a smile, stayed positive, and quickly solved the problem. Thank you!

  • Review 47 (2021-11-13 - Rating: 5)

    Quinton was my tech and he was very friendly and knowledgeable. He was unable to fix the kitchen sink clog since there is a huge amount of buildup in the pipes so he recommended a power wash for the drain. He did not charge me for the drain unclog service since it was not fixed. They will be sending out a power was tech to fix the issue. Great customer service.

  • Review 48 (2022-09-26 - Rating: 5)

    Oliver was very nice and gave me lots of info. They were able to come same day and complete the job quickly. Phone service is not the best and they donā€™t give you an over the phone quote which is a little shady to me but overall my Tech was good and professional so thatā€™s why Iā€™m leaving the good review.

  • Review 49 (2022-05-05 - Rating: 5)

    Recently purchased condo was in need of some toilet repair. Andre was able to fix things up right away within an hour. He was extremely knowledgeable, professional and pleasant. I would highly recommend him and his expertise to anyone in need.

  • Review 50 (2023-02-21 - Rating: 5)

    Terrance was extremely professional and honest. He was on time and completed the work jn a timely manner. He was honest about potential added costs if he had to do more work. He is a great plumber and we plan to use him for future work.

  • Review 51 (2024-06-13 - Rating: 5)

    Armando was very knowledgeable, helpful and friendly definitely calling Roto-Rooter for any future plumbing issues

  • Review 52 (2021-10-28 - Rating: 5)

    Juan is the best technician I have EVER worked with. He was friendly, funny & fantastic at his job! He easily solved our problems and worked quickly as well. I believe he deserves a raise honestly !!! So thankful for all of his help on such short notice. Juan is the best ever! I recommend this service to everyone.

  • Review 53 (2022-08-17 - Rating: 5)

    My experience with roto rooter was amazing I had Anthony Burrola as my tech and he was phenomenal he came out so quickly and fixed my issues he really felt like he cared and he was very professional. I personally wouldnā€™t use any other tech. He definitely made sure the job was done correctly. He knows how to make great conversation but also stays focused on what needs to be done. Thanks Anthony!

  • Review 54 (2023-02-02 - Rating: 5)

    Amazing service! So quick and efficient! Problem solving was out of this world, best service ever. Another company wanted to do a full replacement of the shower, but Roto Rooter got in there and took care of the issue for a fraction of the cost.

  • Review 55 (2022-08-18 - Rating: 5)

    Andre and Joe were wonderful! We had quite a mysterious challenge. They prevailed! Carefully explained what actions they were taking, likely costs, and were meticulous and careful with my home and belongings. Tonight I will sleep well knowing I wont face flooding in future heavy rains. I give them the highest possible recommendation!Elaine May

  • Review 56 (2022-08-19 - Rating: 5)

    Anthony was very professional and helped get our bathroom sink back up and running. He showed up on time and was very educational and kept us updated on what was going on. He cleaned up our bathroom very well after he was finished. We will recommend to anyone.

  • Review 57 (2022-09-15 - Rating: 5)

    They were great. We had a young man by the name of James and he was so awesome. We literally accepted the service just because of him. Very professional and friendly as well. Thank you so much.

  • Review 58 (2022-09-29 - Rating: 5)

    I had a plugged sewer line and my toilet was backing up. The plumbing tech, Aaron, was great! He came out in the evening and had the job done quickly. He was professional, courteous and very knowledgeable! He had the line unplugged very quickly

  • Review 59 (2022-04-06 - Rating: 5)

    I manage an apartment community in Phoenix and have used Roto Rooter for ages. Joe Rivera is hands down one of the best plumbers Iā€™ve worked with! Excellent customer service and never has he left without fully resolving our issues. Today he saved the day again locating buried clean outs to access a sewer line and cleared out a large root intrusion while keeping the pipes intact. He is super with our residents while working. I canā€™t say enough. Joe we appreciate all you do!

  • Review 60 (2022-05-17 - Rating: 5)

    Awesome customer service and overall experience. Our garbage disposal was leaking and we called to make a service appointment. Technician arrived within an hour of calling. Andre, our technician, was friendly, professional, and very knowledgable. He got us a new garbage disposal and had it installed within minutes. This was an excellent first experience as a customer, and Ill happily use Roto-Rooter again in the future.

  • Review 61 (2023-06-04 - Rating: 5)

    The on time professional plumbing service, repairs and clean up that Roto Rooter provided was exceptional. Service technician Terrence G cabled my sewer lines and repaired my toilet. His knowledge and skills are outstanding. Field supervisor Todd F ran video thru my lines to inspect for any damage or potential issues. I could not be more pleased with the service these two provided. I highly recommend Roto Rooter for your plumbing needs!!

  • Review 62 (2022-10-15 - Rating: 5)

    Our service was supervised by JAMES. He knew exactly what equipment was needed and how to use it. Our job was complicated because the home was built on an incline, but JAMES showed great problem solving skills. He constantly explained what he was doing and why the procedure was needed. He was patient and approachable with his assistant. I would recommend JAMES to anyone.

  • Review 63 (2022-07-30 - Rating: 5)

    James was very professional and understanding to the impact of the situation to our customers. Multiple blockages with a new system integrated into a thirty year old commercial system, resulting in all restrooms being out of order. He acted with urgency to resolve the situation without cutting corners, answering all my questions throughout the process. I would recommend and use the company again.

  • Review 64 (2022-08-01 - Rating: 5)

    100% Recommend Roto-Rooter. They were out within an hour of calling. Tristin R. Was my tech. & he was great! He was very nice, professional, knowledgeable, & fixed my issue within a timely manner. The best tech. Iā€™ve ever dealt with.

  • Review 65 (2024-08-21 - Rating: 5)

    David was an excellent help and gave a very good price!

  • Review 66 (2024-07-09 - Rating: 5)

    Arrived on time and helped me gather information, very professional and helped figure out a solution to my long running problem I really appreciate it

  • Review 67 (2021-02-28 - Rating: 5)

    Valentine came out and quoted me to cut and replace the main valve for my water line. I called around and roto rooter was definitely the most reasonably priced! He was patient and came back to do the repair. Walked me through the process and made the repair in a timely manner! He had to call dispatch to run my card and had Britney on speaker. She was not very pleasant but Valentine was respectful and professional the entire time! Would recommend.

  • Review 68 (2020-03-05 - Rating: 5)

    I have used Roto Rooters before and have always had great experiences! This time was no exception. Valentine was very professional and explained every step of my repair. I am very grateful they were able to take care of my problem quickly and with expertise. I definitely will continue to utilize their services!

  • Review 69 (2021-11-01 - Rating: 5)

    Had the fun experience of finding water backing up to our tubs and shower. Luckily we caught it in time before any damage outside of some less than great smells. Quinton came out on time, gave us options of how we could proceed and even dug up the clean out that a previous owner had buried. He was able to fix the problem and get us back to normal while identifying the problem. He had a great attitude, courteous and was extremely professional, asking before parking his van in our driveway.

  • Review 70 (2023-01-18 - Rating: 5)

    Terence came right on time and quickly evaluated the situation. He worked carefully, and expertly with professional tools to get all the drains running smoothly. Many thanks for the quick and professional service!

  • Review 71 (2022-09-26 - Rating: 5)

    The service team, led by Roman, worked quickly to diagnose and repair by toilet. Both men were super nice, professional and knowledgeable. They educated me on the type of toilet I have and the best practices for keeping it working right.Thank you!!

  • Review 72 (2024-07-07 - Rating: 5)

    Armando was excellent very knowledgeable and gave me great advice. Would recommend

  • Review 73 (2022-09-04 - Rating: 5)

    My technician Cody (0509) was incredible. We had a holiday weekend emergency before a guest was staying at the house, and he came out same day to replace our busted and leaking garbage disposal. It was a bit pricey - but Codys above and beyond work and kindness made it worth it.

  • Review 74 (2021-07-30 - Rating: 4)

    Plumber was friendly, knowledgeable and very respectful of our property. He quickly found the issue with our water heater, and was able to get supplies for a swift removal and installation. Same day service with appropriate cleaning of workspace upon completion. I would hire again!

  • Review 75 (2021-11-10 - Rating: 5)

    Our service tech was Quinton. He was very professional and knowledgeable. Quinton was also so so kind to our three dogs, which meant a lot when youre inviting someone into your home they dont recognize. I will definitely request Quinton for all our needs and appreciate everything he did for us today. Thanks Quinton!

  • Review 76 (2023-04-12 - Rating: 5)

    Service was amazing! Had our hot water heater up and running in no time! I Really appreciate the gentleman letting me hang around to watch. I learned a lot. Thank you again and Iā€™d definitely recommend

  • Review 77 (2023-03-01 - Rating: 5)

    I would not hesitate to use them again. They never disappoint. Has a simple issue that was embarrassingly simple to fix. So easy they didnt even charge us! How rare is that. Terrance was the best. Thank you.

  • Review 78 (2023-01-22 - Rating: 5)

    Same day service! Terence helped me today! He was able to diagnose the problem (super clogged drain and garbage disposal) and fixed in within 30 minutes! Back to a clean working sink. Thank you!

  • Review 79 (2024-07-20 - Rating: 5)

    They did a good job in repeating my garbage disposal quick and efficient

  • Review 80 (2022-09-12 - Rating: 5)

    I am still getting 2 more bids but Mason was extremely helpful in his knowledge and his explanation of the issue. If Roto-Rooter gets the bid (very possible), then he will definitely get the job. Pretty impressive.Thank you,R. Steven

  • Review 81 (2020-11-09 - Rating: 5)

    The technecian arrived within an hour of my call even though it was Sunday afternoon. He explained the problem and how he was going to take care of it.He was able to fix the problem immediately. Valentine was professional, answered all our questions, and fixed our immediate problem..we were very satisfied with the service.

  • Review 82 (2024-04-23 - Rating: 5)

    Had a Saturday night issue, Mr. Villarreal arrived sooner than expected and assisted in resolving the problem. Outstanding service.

  • Review 83 (2022-09-01 - Rating: 5)

    Mason came out and helped us with our clothes toliet. He did a great job explaining the process, the cost, and what to expect. We highly recommend Roto-rooter!

  • Review 84 (2020-07-14 - Rating: 5)

    Maurice of Rooter Rooter was very helpful, efficient and fixed what I needed done. He was very knowledgeable! I was very pleased with his service!Called in the late afternoon for service and Maurice came that very same day! There was a small delay in time but I was so happy he came that very same day on a short notice!

  • Review 85 (2022-07-26 - Rating: 5)

    We had Cody and he was very professional from the start. He had compassion to our needs and stay in touch until we got what we needed. Even though we had no water he bought bottle water and cookies for my family! Cody is the man! Thanks again

  • Review 86 (2024-08-11 - Rating: 5)

    Armando was amazing. He came out in the middle of the day on a Sunday and didnā€™t leave until the problem was solved. Extremely professional and wonderful service all around.

  • Review 87 (2020-03-06 - Rating: 5)

    Diana and Troy were so amazing, showed up quickly and were so professional. Leak was accurately pinpointed saving us from having to demolish our kitchen like another company was going to do, so we saved thousands of dollars. Troy kept the digging to a minimal and repaired our pipe (which ran inside under our house and not only did he clean up everything, he assisted us by pouring the cement saving us even more time and money to get our house back together. Great cost for the quality and amount of work!

  • Review 88 (2021-10-21 - Rating: 5)

    We called on a Wednesday eve and within an hour the worker Juan arrived. He was professional and helped us understand every stage of the work done. We appreciate his work, his curteous manner and he even cleaned up after himself!

  • Review 89 (2023-02-09 - Rating: 5)

    February 8, 2023Late in the afternoon two days ago I happened to notice a lot of water pooling in my front landscape gravel and yard. After eventually figuring out it wasnt coming from the landscape drip system, I called the plumbing company we used a few years ago for a new water heater, and was told they could not come out until February 14th! I found Roto-Rooter on the internet and called them. A lady Karen who handled my call couldnt have been more pleasant, took the information, and after telling her my family could survive overnight with the water to the house turned off, arranged for a serviceman to come the following morning, yesterday. It turned out to be a spontaneous break underground in the main PVC water line leading up to the front of my house after 30 years. I have to say Terence G. who came to the house was a terrific service technician.... on time, most pleasant, highly professional, and assessed the problem and set about to fix it.From the service I just experienced, I give a big thumbs up to Roto-Rooter. Thank you!

  • Review 90 (2022-10-04 - Rating: 5)

    Two different plumbing companies could not identify the source of the leak and recommended taking up a portion of our wood floor to find the source of the leak. I made an Appointment with a third company Roto Rooter and within 5 minutes of the supervisor s arrival he identified the source of the leak. In a couple hours the tech arrived and had the leak fixed and everything back in good condition. Three days of leaking and no opinion on the problem and the two gentlemen from Roto Roiter who could not have been nicer and professional had us back to normal within hours!!

  • Review 91 (2023-01-15 - Rating: 5)

    Terence was extremely professional, gave me an accurate quote upfront, kept me informed throughout the process, and ultimately saved me from needing an even pricier or more intensive repair.

  • Review 92 (2024-11-04 - Rating: 5)

    The person that came to the house was very professional. He explained everything in detail and went above and beyond to help me understand how to prevent this in the future.

  • Review 93 (2022-10-01 - Rating: 5)

    James and his trainee showed up exactly when expected. Helped me dig around the yard to find the clean outs. Got the clog in my main line taken care of. Explained everything he was doing, answered every question I had. They were both friendly, and knew exactly qhat they were doing. Hopefully I wont need a plumber again, but if I do, Im asking for James. Thank yoy for quickly and efficiently clearing my pipes and being friendly and honest in the process.

  • Review 94 (2021-01-16 - Rating: 5)

    Lorenzo was professional, courteous and friendly. He arrived on time and knew exactly where the problem/clog was in the main drain of my home. I had a black water flood from my shower into the bathroom and master bedroom so needless to say I was upset but Lorenzoā€™s calm professional manner helped me immensely. If I ever have a need to call your company in the future I will definitely request Lorenzo. Thank you for having such amazing employees.Trish Baldoni

  • Review 95 (2024-08-25 - Rating: 5)

    Armando V. Did a fantastic job replacing my water heater pressure release valve! He was very kind and actually cared about what they were doing! Thank you!

  • Review 96 (2022-01-24 - Rating: 5)

    Mason was honest, courteous and professional. We would ask for him to service our house if needed in the future. He did a great job for us, and we appreciated his technical expertise.

  • Review 97 (2022-03-06 - Rating: 5)

    I called Andre on his personal phone, which I had from his last visit. He gave me a time and set the appointment up with the RotoRooter himself.The work to be done was unclogging the main sink, which we could not do with our snake.He showed up on time with a trainee. He was very thorough in inspecting the pipe layout beforehand, listened to us, explained what he was going to do and why he was doing it, and walked us through it so we could snake our own drain next time. He was exceptionally thorough with his trainee as well, and they cleaned up after themselves, and inspected the work before they left. We absolutely will be calling him (and RotoRooter) again for any work we cannot do ourselves.

  • Review 98 (2020-11-11 - Rating: 5)

    We had Maurice he was the man! Did two jobs and was a life-saver got my laundry line running again and installed two new valves for hot/cold water. Came even late at night on a weekend. I would recommend to anyone needing plumbing services. Definitely going to have him come back out again.

  • Review 99 (2023-08-07 - Rating: 4)

    Jeremiah did such a great job and was so courteous, explaining the water leak and all that had to be done on a late Sunday eveningā€¦I would choose Roto-Rooter again!

  • Review 100 (2022-08-22 - Rating: 5)

    Anthony did a great job.He was very polite friendly and courteous.Seem very efficient and fast at his work. Like he really knew what he was doing.

  • Review 101 (2024-10-04 - Rating: 5)

    Efficient and drain works perfectly now! Life saver for sure!

  • Review 102 (2022-03-14 - Rating: 5)

    Heres my story with all its ups and downs...After a weekend of house sitting for friends I come home to a condo that is partially empty. My boyfriend packed up his things without saying anything and left after months of problems. I was relieved and angry.I started cleaning the house and doing laundry. Two loads of laundry in and my washer on the spin cycle I notice water under the machine. I shut off the machine and run into the bedroom to find a towel only to find a larger amount of water spilling out onto the floor. I call an emergency service who states that cant get anyone out until the next day...I turn off the water to the machine but the flood just keeps coming! The boyfriend shows up to witness me in a state most will never see me in and we figure out how to shut off all the water. We spend the next four hours cleaning up all the water with brooms, a squeegee and shop towels.The next morning, bright and early, Andre from Roto Rooter came to save the day! He quickly figured out a pipe burst from someone else using a shark bite connector during a previous repair long before I moved in over three years ago.Him and his assistant had the repair done in less than two hours and the price turned out to be much lower than expected. They also sent someone out for a free evaluation of any water damage.My landlord is happy, Im happy, and my cats can go back to napping.Now if only I could find someone to repair my now ex boyfriend.

  • Review 103 (2024-02-04 - Rating: 5)

    Very professional. They kept me informed about when the plumber would come. The plumber did a great job...quick, thorough and professional.

  • Review 104 (2021-03-13 - Rating: 5)

    Valentine Hernandez came out and got us fixed up in virtually no time. He also took the time to educate us all about our septic system and how to properly take care of and maintain for the future. Iā€™d call them back again for sure, and I will be asking for Valentine!

  • Review 105 (2023-03-29 - Rating: 5)

    I would highly recommend Roto Rooter! Our technician Anthony was extremely knowledgeable and professional. He explained everything thoroughly and completed the job in a timely manner.

  • Review 106 (2022-08-21 - Rating: 5)

    Fast, efficient and courteous service. I installed a deep single tub sink several years ago and it drained very slowly. Tech cleared blockages in the drain pipe and recommended I install a studor valve (one way vent) after the p-trap. I installed the valve and the sink now drains very quickly.

  • Review 107 (2024-03-02 - Rating: 5)

    Armando was very pleasant and knowledgeable and was determined to fix the problem and as far as he could tell he did.

  • Review 108 (2020-02-23 - Rating: 5)

    Placed a call to get 2 water shut off valves for toilets replaced. Chris was super nice and very knowledgeable. He was here within 20 minutes. He had everything replaced within 30 minutes. Highly recommend him to anyone.

  • Review 109 (2021-05-15 - Rating: 4)

    Our fridge water supply valve stem broke and started leaking. Had to shut off water to the house RotoRooter came out same day and had it fixed shortly after. Their tech was polite and professional. Great service

  • Review 110 (2021-07-05 - Rating: 5)

    Called 7:30 am. Steven was at our home with in a 1 1/2 hour. Very professional and helpful. Unclogged our main drain in no time. Very nice & informative. We would definitely use Rotor Rooter again.

  • Review 111 (2023-01-24 - Rating: 5)

    Terence is an amazing guy. He was patient and kind..with all smiles. He was able to fix the problem. I highly recommend him.

  • Review 112 (2021-02-26 - Rating: 5)

    Valentine Hernandez who did the repairs is a great technician who did a great job today. Starting from calling Roti-Rooter, making the appointment and getting the technician to my house to fix the faucet was a great professional experience. I will advise all my friends to call Roto-Rooter for any faucet, plumbing water cleanup etc.. job they need.Great service..... Well priced....... šŸ‘šŸ‘šŸ‘

  • Review 113 (2022-08-19 - Rating: 5)

    Anthony our tech was amazing. He described everything in detail and was very responsive to all my questions and concerns. I will always contact roter rooter for my plumbing needs!

  • Review 114 (2021-12-05 - Rating: 5)

    Tech, Juan, was very respectful and professional.He thoroughly assessed the situation and listened to the issue and thoughtfully and professionally took care of it. He explained what he was going to do and the guarantee policy. The guarantee policy is really a plus!

  • Review 115 (2022-09-23 - Rating: 5)

    Was very friendly and knowledgeable about the situation. We wanted a second opinion so we didnā€™t get service done but wouldnā€™t hesitate to call them back to have anything done. Would highly recommend!

  • Review 116 (2024-04-04 - Rating: 5)

    The technician was great he polite respectful and the job he did was professional done. He did a great job

  • Review 117 (2022-08-28 - Rating: 5)

    I used Roto Rooter to repair my shower cartridge, and install a TPM line, along with re working some pipe for my water softener. I found Cody Tory tech 1731, yo be both knowledgeable and personable. I plan on using him again if I have any more plumbing needs.

  • Review 118 (2022-09-17 - Rating: 5)

    Roman was friendly and efficient! We called at 5:30om on a Friday night and he and his partner were here within the hour. Awesome service!

  • Review 119 (2020-11-15 - Rating: 5)

    Very pleased with the service we received from Jason and his trainee. Very prompt, efficient and professional. Not to mention it is a Sunday and they were here onsite in about 2 hours... Very pleased!!Make sure you have a camping Loo for times like these!! Highly recommend them too!!

  • Review 120 (2023-01-29 - Rating: 5)

    Terence was great. Friendly and professional. Will be calling back Roto Rooter and ask for Terence next time we have an issue. Great work and thank you

  • Review 121 (2022-12-06 - Rating: 5)

    Our guy, Josh, was great. He kept us in the loop and was a super nice person. We have hot water again and are thrilled!!!

  • Review 122 (2022-05-20 - Rating: 5)

    Was able to book online. Did not need to call. Was able to get a confirmation to my phone and my plumber arrived and fixed my issue. Cost a bit more than I wanted but the convenience of everything else made it bearable

  • Review 123 (2020-07-04 - Rating: 5)

    Valentine fixed our issue in the time that he estimated. He explained thoroughly and told us our options honestly. Itā€™s a breath of fresh air when a contractor isnā€™t condescending or impatient. We will use Roto rooter in the future.

  • Review 124 (2020-11-16 - Rating: 5)

    Kitchen sink disposal clogged. Service tech, Valentine, removed sink drain fittings, cleared the clog in the T fitting, cleared out all debris from the line & put it back together. Draining properly with no leaksšŸ‘Valentine was very professional. He went over what he was going to do before he started and gave some very helpful procedures on what not to do when he was done with the service.

  • Review 125 (2020-07-08 - Rating: 5)

    Our Roto Rooter serviceman, Andre, was prompt, on time, and very thorough with our toilet repair. Andre made the extra effort to ensure there were no issues with our homeā€™s main drain line. We called for a toilet flushing issue, which Andre quickly diagnosed and fixed! Thank You Andre

  • Review 126 (2023-05-21 - Rating: 5)

    Our technician went above and beyond for us and didnā€™t even charge us since it was a simple repair!! So grateful! Highly recommend and will use them again!

  • Review 127 (2024-03-17 - Rating: 5)

    Armando was excellent and very competent and friendly. Took care of our problem promptly.

  • Review 128 (2022-09-04 - Rating: 5)

    Cody was super nice and professional! Very knowledgeable and assisted our business quickly and efficiently! Highly recommend. Thanks for helping us on a weekend!

  • Review 129 (2023-03-11 - Rating: 5)

    After a lifetime of seeing the commercials, this was my first time calling for help. On a Saturday morning, they delivered prompt and courteous service. Highly recommend.

  • Review 130 (2023-08-05 - Rating: 5)

    Jeremiah with rotorutor fixed my issues after a few plumbers tried. Couldnt do, but this guy did the job.Thank you so much. !!!

  • Review 131 (2021-03-02 - Rating: 5)

    Technician, Valentine was great! He was on time and professional. Was able to quickly resolve the draining issue we were having in a bathroom sink.

  • Review 132 (2022-07-23 - Rating: 5)

    Roto Rooter came assessed the situationCommunicated what the potential problem wasWorked on the issue and solved the drain clog. All in a timely manner and very friendly.Martin

  • Review 133 (2022-09-27 - Rating: 5)

    The man who came to our house was so professional, courteous and most of honest with us and that what we care about most! Thank you James for everything you did for us this morning! We appreciate you!

  • Review 134 (2023-02-25 - Rating: 5)

    Terrence was very helpful in getting me started in right direction and the follow up..Very thorough and very fair..He did not charge a fee.. Excellent service!

  • Review 135 (2020-07-03 - Rating: 5)

    Our service with Roto Rooter was great. Our service Tech Valentine was thorough and knowledgeable. He explained what we needed to know in a very professional manner.

  • Review 136 (2020-11-03 - Rating: 5)

    The lady on the phone was friendly and sympathetic when I called with a clogged drain and water coming out of the base of both toilets and shower drains. Mauricio showed up much sooner than estimated and fixed the problem quickly. Great service, thanks!

  • Review 137 (2023-05-20 - Rating: 5)

    There is a big difference between good service and excellant service! Anthony and team knocked it out of the park today! I could not be more pleased! Thank you from my family to yours! Jack

  • Review 138 (2022-12-11 - Rating: 5)

    Tech was professional and detail out everything up front. There was no surprises in pricing. Was expensive but covered worst case as a service. Appreciate the honesty and quick service.

  • Review 139 (2022-08-20 - Rating: 5)

    Excellent service. James not only came and did the service we needed but led me to where I could find our drain and was constantly explaining what he was doing and why.

  • Review 140 (2023-08-28 - Rating: 5)

    Diego was very knowledgeable and professional. He communicated what was to be done and completed the job. Weā€™ll done.

  • Review 141 (2020-11-14 - Rating: 5)

    Lorenzo was very polite and professional. We enjoyed making small talk while he unclogged a drain. He even waited to make sure the washing machine drained as it should. Thank you Lorenzo!!

  • Review 142 (2021-11-04 - Rating: 5)

    Juan was amazing, kind and considerate when helping us. Despite being on call and called out at 10pm, he was positive and determined to complete the task at hand to the fullest.

  • Review 143 (2023-06-03 - Rating: 5)

    They were prompt with a call back and schedule. Terrance was very professional and knowledgeable, was able to clear our clogged drain quickly.

  • Review 144 (2020-11-09 - Rating: 5)

    We have septic and it backs up into the house occasionally. Lorenzo has been our technician each time and he is prompt, polite, and thorough. He spends time assessing the problem, which we appreciate.

  • Review 145 (2022-10-04 - Rating: 5)

    There was a leak in my bathroom sink. Juan was very professional and explained everything to me. He was able to figure out the cause of the leak and fix it fairly quickly.

  • Review 146 (2022-10-01 - Rating: 5)

    Roman arrived fast, explained cost before service and stayed under budget. Highly recommend for affordable professional plumbing.

  • Review 147 (2020-11-10 - Rating: 4)

    Mason diagnosed a sewer line issue and explained to me what the repair entailed. Didnā€™t take long to get to the point, and set up next steps. Had the necessary tools and knew how to use them.

  • Review 148 (2021-04-14 - Rating: 5)

    Jack was friendly and prompt. He recommended we get a camera to see what the issue is. He was professional the entire time. We definitely recommend him and Roto Rooter.

  • Review 149 (2022-05-18 - Rating: 5)

    Andre and team were excellent! We had a complex issue that was challenging to say the least but Andre was able find and fix the issue. Thank you again!

  • Review 150 (2022-02-14 - Rating: 5)

    These guys were great. I was informed of every step they took, every prospective cost, and every possible outcome. They were pleasant and efficient and good at their job.

  • Review 151 (2022-03-31 - Rating: 5)

    The Professional guys at Roto Rooter.Did a great job, changing out our water heater.Recommend them for your next plumbing issues.

  • Review 152 (2021-01-18 - Rating: 5)

    Extremely pleased with the overall service. Most importantly, Andrea and Buddy were very thorough in locating and resolving the issue during the initial call out. So many thanks!

  • Review 153 (2022-11-11 - Rating: 5)

    My plumbing issue happened on a weekend and they were able to get problem resolved. They were professional and pointed out some existing conditions that may have contributed to problem.

  • Review 154 (2022-09-21 - Rating: 5)

    Mason and his Co worker did a phenomenal job. They were meticulous with their work and successful and fixing the problem. Great work

  • Review 155 (2022-08-23 - Rating: 5)

    Great attitude to get the job done right and quickly. Much appreciated, same day service. Cleared blockage on main drain to Septic Tank.

  • Review 156 (2022-09-03 - Rating: 5)

    Roman was on it from the moment he arrived, and he took time to answer questions while he worked. Got the drain cleaned out efficiently and left no mess behind.

  • Review 157 (2022-03-15 - Rating: 5)

    Had these guys come out to look at a clogged drain. The technicians that came out were great. Professional and knowledgeable really happy with their service.

  • Review 158 (2021-12-16 - Rating: 5)

    Ramon was a fantastic worker. Clean, efficient and explained everything well. I wish all workers were like him!

  • Review 159 (2022-07-31 - Rating: 5)

    I used Tristin as our technician to install a new toilet and he was fantastic!! Extremely kind, quick, and kept us informed on what he was doing.

  • Review 160 (2022-09-02 - Rating: 5)

    Anthony was great. Overall I think snaking lines is a bit expensive. But luckily there was a coupon on the website I was able to use.

  • Review 161 (2021-10-12 - Rating: 5)

    Mason and Emil came out to clear our kitchen drain. They were in and out within an hour. Very professional. Very pleased with them!

  • Review 162 (2024-03-02 - Rating: 5)

    Friendly and knowledgeable. Great communication and explained the problem and solution. Highly recommended

  • Review 163 (2022-09-10 - Rating: 5)

    Service was great, Quinton came out a took at look at my drainage issues and deduced the problem quickly. I appreciated his professionalism.

  • Review 164 (2023-11-28 - Rating: 5)

    Great service from the tech. He was on time. Very knowledgeable and helpful.

  • Review 165 (2021-01-19 - Rating: 5)

    Mario came, unclogged the septic drain, and used the camera to show us the drain. Very professional and courteous. Would recommend him again!

  • Review 166 (2022-01-21 - Rating: 4)

    Very responsive and communicated well with what they were doing and how they were doing it. Fixed the problem quick and got out to us quick. appreciate the help!!! the tech was helpful and very knowledgeable

  • Review 167 (2020-11-10 - Rating: 5)

    We were very satisfied with Roto-Rooter and helping fix our toilet. Lorenzo was very friendly and knowledgeable! I would definitely recommend Roto-Rooter.

  • Review 168 (2024-02-04 - Rating: 5)

    They helped me to replace my garbage disposal as old garbage was dripping water from bottom and short circuit. Thanks for helping.

  • Review 169 (2024-02-13 - Rating: 5)

    The entire staff was a pleasure to work with during a very stressful situation. I highly recommend!

  • Review 170 (2024-04-02 - Rating: 5)

    Amazingly helpful service, Mark was quick and fixed the issue immediately and with ease.

  • Review 171 (2023-01-28 - Rating: 5)

    Terrence was very courteous and professional. He was quick and efficient and explained everything that he was doing.

  • Review 172 (2024-03-31 - Rating: 5)

    Great tech from David. Did amazing job and price!

  • Review 173 (2024-07-14 - Rating: 5)

    The technician Armando was very thorough in diagnosing and correcting the problem. We appreciated his courteous service.

  • Review 174 (2020-03-01 - Rating: 5)

    Duane, our service person, was timely, personable and very clear about the work that needed to be done. Duane cleared up the immediate problem and advised us further work. We recommend Duane without reservation. šŸ‘šŸ‘

  • Review 175 (2021-01-17 - Rating: 5)

    Valentine was amazing! He knew exactly what needed to be done, the final numbers came in just below the quote he gave me and he answered all my questions and concerns.

  • Review 176 (2023-03-14 - Rating: 5)

    Anthony was out for a free estimate in less than an hour , was very professional and made excellent recommendations! Would recommend

  • Review 177 (2023-04-30 - Rating: 5)

    Terrance was dedicated and professional. He made sure our drain was draining. He is thorough.

  • Review 178 (2023-09-26 - Rating: 5)

    Jason is extremely professional and fair. I would highly recommend his services!

  • Review 179 (2023-01-01 - Rating: 5)

    Came early on New Years Day with a smile on his face it basically took care of the problem within 30 minutes setting someone back to do some camera work but I dont blame them it was crazy my whole bathtub back filled black water but everything seems to be working now

  • Review 180 (2020-11-16 - Rating: 5)

    Andre was very couteous, professional, knowledgeable and wore his PPEs for my peace of mind regarding COVID-19. Thanks, Roto-Rooter!

  • Review 181 (2021-04-17 - Rating: 5)

    They showed up quick, even on a Saturday, told me exactly what they were going to do, and got the work done quickly and efficiently. Im very happy with the work they did.

  • Review 182 (2022-08-08 - Rating: 5)

    Excellent service. Handled a quick and expedient issue at our Golden Corral location. Thanks to Cody Tracy (Technician # 1731)

  • Review 183 (2021-03-20 - Rating: 5)

    The technician, Jack, did a fantastic job. Was quick, thorough, and left our laundry room a lot cleaner then when he got there. Thanks!!!!

  • Review 184 (2022-08-11 - Rating: 5)

    James was very professional and explained everything he was going to do to address our sewer back up. I would highly recommend this company.

  • Review 185 (2020-02-26 - Rating: 5)

    Valentine represented the company very well. Very professional courteous. Showed genuine concern about doing the very heat job for us.

  • Review 186 (2024-01-03 - Rating: 5)

    Geof was beyond awesome! This young man is a huge asset to your company!

  • Review 187 (2021-10-06 - Rating: 5)

    Quinton showed up, asked great questions and walked through the solution - and moreimportantly, all possible outcomes. Knowledgeable, professional, friendly AND solved the issue! Thanks again

  • Review 188 (2022-04-11 - Rating: 5)

    Mason came out and cleaned our kitchen sink. We have used Roto Rooter for 18 years and couldnt be happier with the final outcome every time. Drain Cleared!

  • Review 189 (2022-04-18 - Rating: 5)

    Mason was super friendly and provided great service. The work was completed very fast. Highly recommend!

  • Review 190 (2024-05-28 - Rating: 5)

    Very professional,understanding and caring. Great work ethics and yā€™all need more workers like the gentleman who not only came through for my family tonight but also advised us how we can avoid the type of situations we was in tonight. A total live saver.

  • Review 191 (2024-03-10 - Rating: 5)

    Armando was fast, friendly and knowledgeable. 10/10 highly recommend

  • Review 192 (2021-05-05 - Rating: 5)

    These people are amazing! The guys who came to work on my house were very friendly, arrived quickly and did a great job.

  • Review 193 (2023-01-10 - Rating: 5)

    Terence was on time, knew exactly what needed to be done, and very pleasant. Thank you for such efficient service.