Mercurios Heating & Air Conditioning

Located in Tacoma, Washington

Address: 4001 S Union Ave, Tacoma, WA 98409, United States

Phone: +1 253-765-8638

Rating: 4.9

Services

Online estimates
On-site services
Repair services
NFC mobile payments
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-11-23 - Rating: 5)
Tom Ingham was very professional and knowledgeable on the type and size of furnace we needed for our home. He was able to break it down in a way where my wife and I could understand and find one available to install the next day. Rich V and Jeremy R showed up on time, Demo old furnace and installed the new furnace in a professional and timely manner and answered all of my concerns. They also were able to grade my filter cabinet last minute. I couldnt be happier with my purchase and investment.

Review 2 (2024-10-03 - Rating: 5)
From the initial quote to installation, I can’t say enough about how great the service was. Installation was fast, but they took the time to explain the install process and the unit to me. The price was also much better than the other providers. I would highly recommend Mercurio’s if you are looking for a new mini split.

Review 3 (2025-01-03 - Rating: 5)
A Mercurios representative was available by phone at 2 am when our heat pump stopped making heat (in December...) She was so kind and patient and helped schedule a service appointment. Josh came out in the pouring rain today and was thorough, patient, and professional. We have heat today! Josh answered all our questions and helped me understand our system better. Highly recommend Mercurios.

Review 4 (2025-01-07 - Rating: 5)
We just had Elijah Colglazier over for a routine maintenance appointment. He was punctual, polite and very mindful while working in our home.Elijah was very detailed in his explanations of what he was doing, why he was doing it and what things we can do to help our system be at its best year round.I was very happy with the entire interaction and hope that he will be assigned to our appointments in the future.

Review 5 (2025-01-02 - Rating: 5)
Ive liked the professionalism and service Ive received from Mercurios since they installed my new furnace and heat pump 2 years ago. Today I had Grant Crosby come by to do the annual tune-up on the furnace and heat pump -- and he was terrific! Answered all my questions and did a thorough job. Thank you!Update 1/2/25: today I had Josh Withers come by for a plumbing inspection. He identified a toilet seal leak & fixed it immediately. Best plumbing job!

Review 6 (2025-01-01 - Rating: 5)
I just received the best customer experience ever from Zachary Hinson of Mercurio’s! My furnace went out and I was desperate for help. They not only responded promptly but they sent the most amazing tech to me the SAME day. When Zach arrived he was gracious patient and extremely knowledgeable. He diligently found the problem and fixed it immediately. Afterwards he thoroughly explained the issue and the resolution. He even fixed another side issue at no extra charge. His customer service is outstanding. I’m a customer for life. I would rate him 10 stars if I could!

Review 7 (2024-07-20 - Rating: 5)
I had the wonderful experience to work with Brian T and an apprentice also named Brian on 07/20/2024. They installed a new water heater and they did such a wonderful job. They took extra time to talk with me about maintenance and what Mercurios can do to help extend the life of the water heater. Im also happy they now do plumbing so if I need any work done on my sewer line, I will try giving them a call.

Review 8 (2024-12-28 - Rating: 5)
Zach was great during my HVAC maintenance. I had a few questions regarding covering the AC which lead to him showing me there’s a shut off option. Super helpful. Super polite. Greatly knowledgeable. Awesome to work with!

Review 9 (2024-12-29 - Rating: 5)
Excellent service. Ryan explained about everything he was doing and took the time to make sure I understood what he was doing. Very professional from the phone call letting me know he was on his way to going through our system.

Review 10 (2024-11-17 - Rating: 5)
The work performed was all top notch. Arthur, the natural gas line installer was very professional and courteous. The electrician that came out was also very good. We especially appreciated that he came out after dark to finish up since I could not be without power during the daylight hours for another day. All work performed was very good and professional.

Review 11 (2025-01-08 - Rating: 5)
Byran. Did an excellent job, very professional and knowledgeable. He did exactly what he said he was going to do, very clean, took good pictures of the work done in the crawl space as well as the outside work. In my line line of work I have high expecrations and he exceed them.

Review 12 (2024-11-07 - Rating: 5)
I was very impressed with Thoms service on my furnace today. He explained everything very well and got my furnace working better than it was. Price was extremely reasonable. I was pleased to find out they do Plumbing and electricity besides heating.

Review 13 (2024-12-06 - Rating: 5)
Simon was incredibly knowledgeable and friendly. He was confident in his work and offered solutions to potential issues down the road. I didnt feel pushed, which I appreciate. He made sure not to let my kitten out of the house and was really patient as my kiddo kept talking about his school play. Great job, Simon. Keep up the customer service and friendly experience.

Review 14 (2024-12-18 - Rating: 4)
Alex Macias-Gutierrez serviced my heating unit today. Things I like best about his job at this site: he was thorough in his review of my unit and its problems; he patiently explained everything I asked him about.My satisfaction with this work will be complete if the follow-up work he identified as necessary is completed in a timely manner in the days ahead. (four stars until the fix is completed . . . )

Review 15 (2025-01-01 - Rating: 4)
2022 (5 stars): Weve been Mercurios customers for years and will continue to use them. They are on time, efficient, and provide consistently excellent customer service. Our technician was Chris (I didnt see his photo listed but he did great work). He installed an heirloom light fixture and it looks gorgeous. Another very satisfying Mercurios experience.Update! 12/31/2024: I had to take a star away from Mercurios this year. The work continues to be of great quality and the technicians who come out take their time and explain the work as well as how urgent maintenance concerns are so that I can make educated decisions about priorities and budgeting. HOWEVER, I cant give the company 5 stars anymore because they are difficult to book now. I believe they have new management, and as a result, regular customers like me (and family and friends I have referred to Mercurios over the years) are getting regular maintenance visits deferred, sometimes for months. As a result of this, our air handler had a thick layer of buildup requiring a very expensive deep clean, and the simple annual maintenance visit became a multi-hour, several hundred dollar saga. I tried to initially book my annual maintenance in August, they had nothing available until November, then they cancelled on me same-day and pushed me back to 12/31 because of wind storms and outages and a bunch of people being without power. I totally understand that emergencies need to be addressed in a timely manner. But routinely deferring service for regular customers isnt the answer, especially when those customers pay for easy scheduling and regular maintenance in an effort to prevent costly repairs. It remains to be seen whether this will be an ongoing issue, but having visits deferred for months and then being given an 8am-4pm window (in which the service team shows up after 4 and stays until 6pm) isnt going to work for us long term. The quality of the work remains very good, but if they never have time to come do the work, that just doesnt matter very much.

Review 16 (2024-11-08 - Rating: 5)
We had duct cleaning service with Mercurio. Elijah C. was very courteous and took time to explain each process and to finish the job completely. It took a long time to do the job alone, but he didn’t rush anything. Tested the system worked properly and cleaned everything. Really appreciate his service.

Review 17 (2024-12-19 - Rating: 5)
I recently had Mercurio’s Heating and Air Conditioning install two furnaces (one in the attic and one in the basement) and two outdoor heat pump systems, and I couldnt be happier with the entire process.I want to give special recognition to technician GG Jordan Barckley, who truly went above and beyond to ensure everything was done perfectly. He took the time to walk me through how to set up and use the thermostats, making sure I felt confident before he left. The cleanup afterward was meticulous, and Jordan made sure to address all my questions with patience and clarity.The professionalism and attention to detail from Jordan and the entire team were top-notch. I highly recommend Mercurio’s for any heating and cooling needs. Thank you for a job well done!

Review 18 (2024-11-22 - Rating: 5)
Simon was the technician who did the service today. He serviced two houses for me. This the first time I have had a technician who was patient , and was able to answer my questions. I recently returned to Mercurio which I have used for many years. My experience was great due to Simon professionalism and the treatment my homes received. I appreciated the options he gave me to make both systems function at their best.

Review 19 (2024-10-26 - Rating: 5)
Very professional from beginning to end. My older furnace was inspected, and it needed to be repaired or replaced. All options were presented fairly and in detail by both the technician and the salesperson. Repairs were expensive enough and due to the age of the unit, I replaced. Everyone involved was very knowledgeable, respectful, and answered all my questions. Also, everyone I talked to was so Nice! I highly recommend Mercurios, and I have hired many contractors over the years.

Review 20 (2024-11-16 - Rating: 5)
Fate was great! I was generally cranky about not having hot water and having my water heater leaking on the first vacation Ive taken in 5 years. I was also prepared to deal with some condescending guy telling me what I should do. (I just bought a new car so I was freshly annoyed by finance people trying to sell me stuff I dont want.) Anyway enough about me. :) Fate couldnt have been nicer. He shared the options with me without being pushy and gave me realistic expectations of the timeline. Even better-he loves dogs (or pretends very enthusiastically). He also had a hard working partner with him for the install. (Sorry I didnt catch his name.) I plan to get a heat pump installed next year and I hope to have the same experience then.

Review 21 (2024-10-18 - Rating: 5)
Kevin L. took really good care of us. Answered all our questions and then some. If you own your home or multiple homes, their monthly subscription is an unbeatable deal. The subscription has plumbing and electrical inspections included with the maintenance program! Best customer service, price and quality of work.

Review 22 (2024-10-10 - Rating: 5)
Your service technician Kevin was very knowledgeable, skillful, courteous, helpful and arrived punctually! All important to me traits for people servicing my needs. Kevin has performed annual maintenance on my furnace for many years when Mercurios was owned by others and always performed admirably for us. I am very satisfied with his performance and even signed up for the monthly maintenance plan which is a very good, reasonably priced deal offered by Mercurios.

Review 23 (2024-10-05 - Rating: 5)
We had them out yesterday. The first gentleman was young and had some of the best customer service. I could tell he was a little green but learning. He was unable to complete the job because of various things. They sent Zach out who was absolutely amazing, a wealth of knowledge and will for sure get the first one up to where he is at. All across the board everyone was great work with.

Review 24 (2024-12-07 - Rating: 5)
Great service and value! We just had our second heating/cooling service today performed by Kyron C. and were exceedingly happy. Kyron was friendly, flexible, knowledgeable, and communicative. The service was very thorough and included photographs in the emailed summary. We shopped around before choosing Mercurio’s and have not been disappointed.

Review 25 (2024-12-15 - Rating: 5)
Ryan arrived first thing this morning and got immediately to work....we have 2 properties with heat pumps Mercurio services, and he fit them both in with no problem and explained what he was working on as he did.Once service was done, he explained the difference in the service plan for this year in terms of billing, which we signed in for. Another excellent experience with Mercurios! :)

Review 26 (2024-10-04 - Rating: 5)
David installed some electric outlets in preparation for my dads chair lift that will be installed later this month.I appreciate Davids thorough and conscientious good work that he did for us. Hes friendly, pleasant, knowledgeable and seems like a genuinely kind young gentleman. We had a nice conversation as he did his work.He noticed a separate potential issue with a switch in the circuit box and told me to get it looked at. I appreciate that he let me know because I wouldnt have known the difference. And he vacuumed up the particles that were left after the outlets were installed. Its fantastic to have conscientious service technicians to look out for the well-being of their customers and go the extra mile.I think you will be in great hands and have your work done efficiently and very well by David.Thank you David, youre awesome, keep up the excellent work! 😎

Review 27 (2024-09-12 - Rating: 5)
Get an Experience working with Kevin Loihle and his apprentice Ky. They reviewed everything at the start of the appointment, made sure I understood they would not perform any work without permission, and made sure I signed off on authorizing the work. They took before and after pictures and brought several concerns to my attention to ensure I was maintaining the equipment with the same care they do as homeowners. They provided me with alternative solutions, which I greatly appreciate. Mercurio’s continued maintenance plan is excellent at an affordable 17.56 per month.

Review 28 (2024-12-04 - Rating: 5)
Mercurios installed our new Heat Pump! Everyone from the Mercurios team was great; from Scott our salesman to the install team of Rich V, Arnold and Tarais! The install team was knowledgeable, professional, and we felt like they treated our home like their own. Great customer service and very clean! Arnold and Tarais installed mini splits at our daughters house and we were very happy that they were our install team as well! We would recommend this team for your install!!

Review 29 (2024-09-14 - Rating: 5)
Jeremy + Donald did a GREAT job with the install. They worked hard all day long to ensure our system was done right + was up and running. After walking us through the system, Jeremy asked at each step of the way if we had any questions. Also, a HUGE thanks to Tyler for our initial meeting to walk through the best system for our home. Now that summers coming to a close, were looking forward to staying cozy in the coming seasons. Thanks Mercurios! 🎉

Review 30 (2024-08-08 - Rating: 5)
Scott is very good at teaching. He made sure we could evaluate various options and understand them. He is great at responding to phone calls and numerous questions. The team that did the work is very knowledgeable, polite and friendly. They did a great job. They consulted us several times, made improvements to the initial plan and finished very quickly.

Review 31 (2024-08-21 - Rating: 5)
I had a great experience was Mercurios and will be happy to recommend them and/or have them come out for my next heating or electrical need. David was awesome. He was friendly, knowledgeable, and encouraged me to ask and happy to answer any questions. Half of the lights and outlets were not working on a circuit and David identified multiple problems creating the issue within minutes. After fixing the issues, he went above and beyond and did a courtesy safety inspection of the rest of the house. Thanks David and Mercurios!

Review 32 (2024-08-23 - Rating: 5)
Ryan was very capable and knowledgeable, especially for a young man of his age. I was especially impressed by his work ethics. Trustworthy. Nate was here a couple of months ago to replace my propane water heater with an electric one. He was also wonderful to work with. I will have Mercurios back in a month or two to change my kitchen stove from propane to electric. Doing our part to save the planet.

Review 33 (2024-09-11 - Rating: 5)
We are very happy with the installation of our new heating system. It is replacing an under powered system that in the three months we have been in our recently purchased home was insufficiently serving our needs. Within fifteen minutes of powering up the new Daikin system we knew we had made a good choice. Nick and Sam were proficient in every step of the installation as was the service person who handled the electrical installation. The finished project says professional from top to bottom.

Review 34 (2024-11-22 - Rating: 4)
Communication with all levels of Mercurio’s (office, service tech, sales, install crew) has been excellent. The install team of Arnold Silva and Tavias Rich were great. They were professional, friendly, and extremely polite.Only way things could have been better is if I had won the price of the new furnace because I was the lucky xxxth customer.Well done by all.

Review 35 (2024-12-24 - Rating: 5)
Scheduling was easy and service was quick and thorough. Bryan was awesome, personable and knowledgeable. Took time to explain what he was doing and show me every was doing. Will definitely use them again.

Review 36 (2024-12-16 - Rating: 5)
Simon was great, helpful detailed explanation of everything, shared lots of information, arrived on time but also spent the amount of time needed to get the job done without rushing through. A sincere pleasure to work with, a credit to Mercurios, and we hope to see him again for future needs!

Review 37 (2024-08-10 - Rating: 5)
Kyle and his staff were great. It was a two day project in almost 90° weather and they did a tremendous job. Kyle communicated with us well and made sure that our questions were answered before they left. Highly recommend. They cleaned up after day one and other than some minor equipment that was in the garage, you couldn’t even tell that anyone was working on our house.

Review 38 (2024-10-31 - Rating: 5)
Mercurios had a couple technicians at our home today doing duct cleaning and installing a new air filtration system on our furnace. Everyone was very polite and did what appears to be excellent work. The young man cleaning the ducts (Elijah) was outstanding - he went above and beyond in cleaning both of our furnaces and staying late into the evening to get everything completed! High recommend Mercurios!

Review 39 (2024-12-06 - Rating: 5)
Ryan did a thorough job of diagnosing the problem with the furnace in my home and provided detailed notes on his findings. I was really pleased that Mercurios was able to make a weekend emergency appointment the next day. I highly recommend Mercurios and Ryan.

Review 40 (2025-01-01 - Rating: 5)
We had Joshua Hinson come out and service our HVAC system. He did a great job and was knowledgeable about make sure we are set up for our maintenance services next year.Highlight recommend Mercurio’s for your HVAC needs.

Review 41 (2024-12-31 - Rating: 5)
From inspection to completion of work, Bryan was professional and easy to work with. The work was done quickly and we didnt have to wait forever to get the work done.

Review 42 (2023-05-11 - Rating: 5)
We met with representative Tyler on a Monday to get an estimate. He was not pushy at all and gave us several options. Walked around discussing with us our wants and needs before anything else. He made suggestions and answered all of our questions.We chose a two unit ductless system. By Wednesday the team was here to install. The five members of the team, Matt/Arnold/Bill (install) and Rich/Chuck (electrical) are so good at their jobs.All six men are professional, clean and hard working . They all are transparent and communication was as important to them as it was to us. They kept their work areas clean and made sure our new flooring did not get dirty. Answers all of our questions and put in a long work day.We are very happy with the end product and highly recommend them to anyone needing work done.Our adult daughter was impressed and asked for their information.Truly great staff!!!A+ ⭐️⭐️⭐️⭐️⭐️

Review 43 (2024-10-19 - Rating: 5)
From the moment Kyle Brown and his crew arrived they were the Best. They were always courteous and performed the installations with efficiency and minimal disruption to my days. They made sure the worksites inside and out were cleaned up and clutter free at the end of each day that they were here. Kyle answered all of my questions so that I understood the new processes that the new equipment brings. I am very happy with the installations and equipment.

Review 44 (2024-12-24 - Rating: 5)
We had a great experience with Mercurios! They have taken care of us from the installation of our heat pump to any maintenance or repairs needed. It is always highly professional and punctual.

Review 45 (2024-05-31 - Rating: 5)
On May 28 and 29, 2024, Mercurio’s mini-split technician Arnold and electrician Steven installed a Daikin system which included three indoor climate control units. Arnold was very personable and showed exceptional knowledge of the Daikin mini-split system. I was very impressed in his ability to handle installation conflicts while on site. He made sure all of the installation requirements of the Daikin system and Mercurio’s quality control protocols were followed. Steven also showed professionalism in the wiring installation requirements for the system. Steven even conducted a free GFI inspection of our residence. We are very happy with the workmanship and the systems operation

Review 46 (2024-09-08 - Rating: 5)
Ryan Anderson did a great job performing our free 1st annual maintenance checkup for our heat-pump/air-conditioner combination. He took the timetoo explain what he was going to check for. He then told me what he found and mentioned the advantages off the system we had and suggestions for moving forward. Over all he was he was very diligent, friendly, courteous, and knowledgeable. Definably a 5 out of 5.

Review 47 (2024-08-21 - Rating: 5)
Mercurio’s technicians, Donnie and Kyle, installed our new furnace today. They were outstanding! They were truly professional and courteous. They answered all my questions in terms that I could understand and continually offered their willingness to answer any more questions in the future if I have any. My wife and I highly recommend Mercurio’s!

Review 48 (2024-12-08 - Rating: 5)
Enjoyed Grant coming out today and servicing our heat pump. He was professional friendly, and explained everything in detail. We even bought a membership from him to service our equipment.

Review 49 (2024-10-30 - Rating: 5)
Very good encounter with plumber Brian T, very happy that he had the patience to answer all my questions that I had. If I was to have any additional services of Mercurios , I would request him to do the job. Outstanding customer service encounter.

Review 50 (2024-12-05 - Rating: 5)
An appointment to get thankless water heater working. Hadnt really worked right since moving in 2 months ago. Josh knew just what to do, including getting the recirculation system operating. The fee was reasonable and I was so happy when he finished and I had plenty of hot water.

Review 51 (2024-12-17 - Rating: 5)
Josh was a great communicator and installer. He put in my tankless water heater in a day by himself. There was some initial confusion about quotes/install between G & G and Mercurios but Josh handled it all professionally. Thank you!

Review 52 (2024-09-12 - Rating: 5)
Charles and Alex came to correct, unknown to me, a poorly done job by another company that installed our AC a few years back. Our buyers inspector uncovered a real mess in the crawl space where zero care was taken to do the right things. It good to see there are still trades people that take pride in doing a great job. Thanks to these guys from Mercurios I am comfortable our new buyer will have a well installed AC unit to last for years. We could not pass up the chance to provide our buyers with some added peace of mind by including a service agreement for a year at a very reasonable cost. Thanks guys!

Review 53 (2024-10-28 - Rating: 5)
Daniel arrived promptly, very respectful and too k his shoes off for the first look. Later came back to perform the work with covers over the shoes. Knowledgeable told me what happened why, gave me choices with no hard sell. All appreciated.

Review 54 (2024-11-05 - Rating: 5)
Mercurios did a great job installing my new heat pump. Scott the salesman quoted an affordable price for a new setup. The install team of Arnold, Tavias, and Rich showed up on-time and didn’t leave until the job was complete. The install was smooth and painless, looked good and professional at the end, and the team left the site cleaner than it was when they arrived!

Review 55 (2024-07-11 - Rating: 5)
I cant say enough good things about Jeremy, Tyler, and their team! Jeremy worked tirelessly in my attic, even when the temperature reached a sweltering 155°F up there. Despite the challenging conditions, he was incredibly patient, thorough, and detail-oriented. His flexibility and commitment to clean, professional work were evident throughout the entire process. Thanks to Jeremy, my house is now super cool, and my wife couldnt be happier.Tyler, the consultant for my system, was equally amazing. He managed to get me everything I wanted within my budget and patiently answered at least 100 questions.I asked that guy so many random things and he always had an intelligent and timely response. His responsiveness and expertise made the entire experience smooth and stress-free.Thank you, Jeremy and Tyler and team.

Review 56 (2024-08-08 - Rating: 5)
Sam and Thomas were amazing! Such clean work, they tidied up as they were working, kept me informed throughout the whole process, and were very friendly. A wonderful first experience with Mercurio’s! I love my new ductless mini, I would recommend this company to everyone! Also the best price I’ve been quoted around and out of town :)

Review 57 (2024-12-03 - Rating: 5)
Kevin Loihle performed the maintenance on our heat pump system. he was very knowledgeable and professional. he pointed out the age of our system being 15 years and we should think about possible replacing before it fails. He walked through steps neededlike cleaning ducts prior to installation.

Review 58 (2024-08-17 - Rating: 5)
The service was great! I had my HVAC service. The technician was on time, professional and friendly, well prepared, knowledgeable and took the time to explain what was to be done. The technician found some issues and explained the situation, as well as gave me options to consider. I was able to make my decision and the issues were solved. The price was reasonable and no hidden fees. I like the straight forwardness of the service and the pricing.

Review 59 (2024-11-13 - Rating: 5)
Josh was terrific. He went the extra mile to investigate a foreign-produced kitchen faucet in order to facilitate the repair, rejiggered the piping under the sink to solve the problem with water leaking near the GIF outlet, and installed the replacement Instahot unit. Quality work in a cheerful way!

Review 60 (2024-09-20 - Rating: 5)
All I can say is wow--the Mercurios crew that did the heat pump install at our place were absolutely amazing. We had a big & rather complicated job, and Mercurios came up with the best, least invasive--AND most affordable--solution after we had bids from a number of companies. From our first meeting with Tyler to Donnie and his entire crew over multiple days, I cant recommend them highly enough. They are AWESOME. To our neighbors on Bainbridge Island: go ahead and shop around, but you will not get better work or a better price than what Mercurios can provide.

Review 61 (2024-04-11 - Rating: 5)
I recently hired Mercurio to install a Level 2 EV charger at my home, and I couldnt be happier with their service. The technician, Brian, was incredibly friendly and took the time to answer all of my questions. I was impressed with his attention to detail and care in ensuring everything was set up properly. The charger looks great, and Im excited to charge my EV to full overnight.As a bonus, I learned that Mercurio is a preferred electrician for PSEs EV rebate program. Their manager, Brandon, made the process easy and hassle-free, and has excellent customer service mindset.I highly recommend Mercurio to anyone looking to install an EV charger. They provide top-notch customer service and easy to work with.

Review 62 (2024-12-04 - Rating: 5)
We’ve had a few plumbing issues in our very old home and have been able to rely on Mercurios, in particular Brian Thompson, for excellent service! He has always been so professional, thorough and helpful. Thank you!

Review 63 (2024-09-19 - Rating: 5)
Symon came in today to tune our furnace and air-conditioning. He was super polite and helpful. We are on an annual maintenance plan and often one gets the impression that company use this as a sales-pitch opportunity, Symon did absolutely not try to set us anything but answered all my questions knowledgeably and patiently. I would absolutely recommend him and Mercurios!

Review 64 (2024-12-16 - Rating: 5)
This is the 2nd time we have used Mercurio s services. We have found them to be professional, great communication in appointment set time and arriving promptly as well as up front on cost. I feel confident in using for future electrical, furnace or water heater needs.

Review 65 (2024-11-27 - Rating: 4)
Some good some bad, mostly the fault of the central office.We’ve had a few project done by mercurios, but lately something has been off. Repeated calls from the office that turn out to be about nothing when you call back, disorganization, etc… This morning we woke up early to let a tech into the house for a repair - he thought he was doing a tune up and didn’t have the part. It clearly wasn’t his fault, but someone with a hand of the tiller in their office is doing a poor job. I will try to update this if they ever manage to fix what’s wrong with our *ahem* 18k(!) minisplit system.

Review 66 (2025-01-06 - Rating: 5)
Ryan did my yearly maintenance. He was terific, very helpful, professional and knowledgable. On a scale of 1-10, Id give him a 15!

Review 67 (2024-11-21 - Rating: 5)
Grant came out and was friendly. He was young, but knew his stuff! He finished the annual maintenance in an efficient manner. He was a good representative of Mecurios service department.

Review 68 (2024-11-29 - Rating: 5)
Kevin L provided great service on our HVAC system! We appreciate his attention to details and his timeliness. All points of service were reviewed all ng with photos. We are definitely going to work with Mercurous again and ask for Kevin!

Review 69 (2024-10-19 - Rating: 5)
Ryan came out to my house today and was very professional. By far the best experience with a heating and cooling company I have ever had. Highly recommend them if you are a newer home buyer and have no clue what you are doing.

Review 70 (2024-10-08 - Rating: 5)
We have consistently have had excellent service from all of the technicians who have come to our home as part of our maintanance plan with Mercurios, but the top drawer service we have received from Ryan Anderson has been spectacular. Ryan is obviously extremely competent at what he does, but his friendly manner and ability to explain the process in a simple and straightforward way is exceptional. I really cannot say enough good things about Ryan and we are extremely happy with the quality of work that he provides our HVAC system. Five stars for Mercurios and Ryan Anderson!Kim Underwood & Sam Laity

Review 71 (2024-01-20 - Rating: 5)
I recently hired Mercurios for running an dedicated outlet to my over the range microwave, and Im extremely satisfied with their service. The electricians (Chris) were highly skilled, prompt, and courteous. They addressed the issues efficiently and provided helpful explanations. Pricing was fair, and the overall experience was top-notch. I highly recommend Mercurios for any electrical needs.

Review 72 (2024-08-30 - Rating: 5)
I will recommend Mercurios Heating and Air Conditioning to all my neighbors! Ryan did a tune up on my furnace in the attic and also my heat pump outside. He answered all my questions and is knowledgeable about the furnace in our home. The customer service I received over the phone was excellent as well as Ryan’s work at our house. We appreciate honest and thoughtful communication from service professionals!

Review 73 (2024-09-12 - Rating: 5)
Each year I have the Heat Pump and Air handler system checked to be sure it is working properly. David was professional and friendly, he answered all my questions and provided additional information on new programs available. I have recommended this company to my family and friends over the years and will continue to.

Review 74 (2024-12-10 - Rating: 5)
Chris and Samuel were great to work with.They went above and beyond to completethe job. We are happy with our new panel and heat pump.

Review 75 (2024-08-17 - Rating: 5)
Friday, August 16, 2024 I called Mercurios in the late morning and spoke with an actual person who, after some work, was able to schedule a service visit later in the day. She quickly collected our information and details of our furnace problem and was able to covey them to the tech. She stayed on point and let us know well in advance of a small delay of the visit. Charles, our tech, arrived right on the adjusted time and dove right into the job. He quickly deduced the problem and quickly made the repair. Since he was already on site, we asked him to perform a system check which he was willing to do. In addition, we were worried about our old electric air filter and asked if he could look it over and let us know if it was still functioning well. He was aware and knowledgeable of the older unit and was able to judge how well it was working. Because of some small damage compromising the unit and our concern for having clean air, he suggested that we have an air scrubber installed in our system and was able to quickly provide an estimate and, to our surprise, was able to make the installation right then and there. He explained that we were his last customers of the day and that he could make the time to do it then. Charles, was very polite, knowledgeable and professional. With his clarity and hard work he garnered our trust. After some study, we decided to go with Murcurios maintenance program. We want the peace of mind it affordably offers.

Review 76 (2024-08-30 - Rating: 4)
Recently had to replace two hot water heaters, had a hiccup between moving forward and getting on the schedule for the replacement. Once I called to check the status, I was scheduled promptly and Josh and crew managed to replace both in one day! Great work, professional workers, solid outfit….thanks!

Review 77 (2024-09-16 - Rating: 5)
Great company and workmanship. Had extensive work done:new electrical panels, furnace and added AC, new water heater and plumbing. Staff was delightful, super knowledgeable, tidy and on time each day. So happy with the work and workmanship.

Review 78 (2024-11-16 - Rating: 5)
I used another company to service my HVAC for the past 10 years. They became so expensive I switched to Mercurios. The person that scheduled my appointment with was friendly & professional. Grant was prompt, professional & friendly. When he was finished he explained everything. The attention to detail & customer satisfaction is evident with Mercurios employees. I am very happy & will continue to have them service my HVAC. I highly recommend them.Thankyou

Review 79 (2024-10-12 - Rating: 5)
Had Mercurios install a new hvac system at our home. We were a little apprehensive at first due to interaction with salesperson/estimator but decided to go with them anyway due to the value and warranty. The installation crew led by Mr. Samuel was awesome and professional. Introduced themselves, explained everything well, cleaned up and did a nice looking install in less time than they said it might take.

Review 80 (2024-12-27 - Rating: 5)
Joshua arrived earlier than expected. He asked a few questions and got started right away. He’s very pleasant and efficient.

Review 81 (2024-08-31 - Rating: 5)
Arnold did an excellent job installing our heat pump. He and his helper were diligent, friendly and went above and beyond. Highly recommended. Also impressed with the quality of our new Bosch heat pump.

Review 82 (2024-04-11 - Rating: 5)
Steven did an awesome job with electrical while Arnold and Joe did a great job with install. Very professional, promt, and in depth with explaining everything we needed to know. Highly highly recommend Mercurios for ypur heating and cooling needs. ⭐️⭐️⭐️⭐️⭐️!!!!!

Review 83 (2024-09-05 - Rating: 5)
From beginning to end, Mercurios has super good communication. They just recently took care of a warranty issue kindly and eagerly. The two technicians were very professional and courteous. I bought our HVAC 3 years ago and it has been a terrific experience.

Review 84 (2024-08-15 - Rating: 5)
Had a great experience with everyone. Tom, Design Specialist found a few good options or us, Zach and the install crew worked well in our small space. Zach did a great job with install, cleanup and explaining the system to us. Courtney at the office was very helpful as well as Jacob who did electrical. Will be using Mercurios again for future HVAC needs.

Review 85 (2024-08-02 - Rating: 5)
Couldnt be happier with Mercurios company.With our temperatures rising; I thought there would be an extensive waiting list for service. Miraculously, they came out in a few days.Confirmed that our heat pump a/c unit was toast.We discussed available updated units and within a two week window from start to finish; we are loving the cool air.The gentlemen that came were professional, courteous and thorough.

Review 86 (2023-06-23 - Rating: 5)
From the initial visit to the last minute of install on my new furnace and heat pump, I felt informed, involved and inspired. I tend to ask too many questions yet i never felt ignored or not taken seriously. Fast to respond, quick on the job and unafraid to stay beyond schedule to reach their goal. Before leaving they made sure i understood my devices and helped me practice with the settings and made sure everything was working as promised. Will absolutely refer and hire again when needed.

Review 87 (2024-09-21 - Rating: 5)
Charles was an excellent technician. He was Kind, Patient, Thorough and excellent at explaining our options. He did not just give us a band aid but chased down the root of our problem and spent ample time communicating with the rest of the team in regards to our needs for a seamless transition. Thank you so much Charles for your expertise and Integrity.

Review 88 (2024-11-16 - Rating: 5)
Arnold came and installed a new heat pump. He was professional, courteous, thorough, and really went above and beyond. Feel great about his service and would highly recommend!

Review 89 (2023-08-18 - Rating: 5)
After a nightmare experience with a different company, Mercurios came to the rescue. I had bids from four other companies for both heat pumps and A/C units. They were able to match or beatall other prices, but most importantly, they were able to schedule installation for the very same week.Its been a hot week and we have another one on the horizon. Im sitting pretty with my shiny new American Standard heat pump. I cant recommend your company enough, and Ill be sure to keep you guys in mind for any hvac, electrical or plumbing problems in the future!

Review 90 (2024-05-08 - Rating: 5)
They are top notch!I was referred to Mercurio’s from PSE, since the first interaction with them over the phone they were courteous and informative. Kudos to Chris, he was on time, very informative and did an awesome job on installing our new EV charger port. I will recommend Mercurios any time, any day, and will definitely use their service again.

Review 91 (2024-05-06 - Rating: 5)
I’m just a regular person that saved up for a home and this is my real experience with Mercurio. When I purchased my home, my heat pump system had a small sticker on it that said maintained by Mercurio and a little number to call for maintenance and service.One day, my system randomly stopped working and I decided to call the little number to see if they would come out and check in on this unit they had been working on. When I called them, I was very delighted that they would come checkout the unit and see what they could do about its maintenance. Not only that, they honored the machines warranty and did a very minor fix to get my system up and running that same day. They even agreed to work with me on the paperwork to transfer the system into my name so they could continue to service it.Turns out, the person that sold the home had purchased a new heat pump unit that was due for its annual service. Mercurio and the previous owners of my home worked with me on all of the paperwork and set up a service plan to keep the unit going for a very reasonable price. They even came out and did the electrical work needed to help us get a smart thermostat as the home wasn’t wired for it.As time passed and we’ve done work on our property, we needed to install an additional mini split system. We got multiple quotes, and mercurio was right in the middle as far as price is concerned. They showed us so much kindness and fairness in their pricing that we decided to get them for our project too. They even repaired some of the old leaky ductwork from our 1960s home. All permits were done properly and everything arrived and was completed exactly in the timeframe promised. The side benefit, if any of our units go bad, we only have 1 company to call to sort everything out with. Thankfully, they’ve been a great company with a good reputation that’s been around for a very long time.Thanks Brandon and all of the great team members that have helped us with our heating and cooling needs. Every single person that I’ve spoken to from this company, from installation team, to service crews, to back office support has been an absolute joy to work with.

Review 92 (2024-07-19 - Rating: 5)
Joshua H. Came out to do my annual service check and was great. He was friendly, efficient, and took time to explain some functions of our units that we weren’t aware of. I highly recommend Mercurio’s for all heating and air conditioning needs.

Review 93 (2024-08-22 - Rating: 5)
Had Josh with Mercurios come out recently for a burst pipe in my garage. He was able to immediately identify the issue and was able to make the repair that day without any hassle. Very friendly and straightforward I will use this service again if I ever experience any plumbing issues in the future.

Review 94 (2024-09-13 - Rating: 5)
Kyle F. came to my home to install two exhaust vents. He was prompt, courteous, and very professional. This was my first experience with Mercurios and I will recommend the company to others.

Review 95 (2024-09-27 - Rating: 5)
Sam and his team were (Sam)tastic! They were ALL kind, respectful, efficient, and took the time to answer all my questions. I was very impressed with their professionalism and how well they all understood my needs and the investment I was making. THANK YOU!!

Review 96 (2024-08-27 - Rating: 5)
Mercurio is a company that cares about their customers. They worked with me to get someone out quickly to repair my heat pump. Chambers arrived to my house after a long 12 hour day, a Monday, no less. He promptly diagnosed and repaired the issue. He was friendly, knowledgeable, and professional. I switched to Mercurio from another HVAC company a few years ago and do not regret my decision.

Review 97 (2024-08-19 - Rating: 5)
Jacob was so mannerly, respectful, knowledgeable & efficient. He replaced 2 bathroom fans for me in a short period of time. The price was also reasonable. I would highly recommend Mercurios & plan to use them again.

Review 98 (2024-11-16 - Rating: 5)
Ryan A came to our home on a Friday evening. Very professional and courteous. Explained what he was doing and when he was done he went over everything that he did. Always had a smile!!

Review 99 (2024-10-11 - Rating: 5)
Kevin came out to do the maintenance on our new system. He was very thorough and explained everything he was doing. He offered some helpful suggestions and was very personable and professional.

Review 100 (2024-08-21 - Rating: 5)
Excellent service on my Generac generator. The technician was on time and very polite, quite nice. Service was performed with pictures documenting work and clean up. Had all supplies needed to service the generator and test ran the unit several times.

Review 101 (2023-01-27 - Rating: 5)
Ben was quick, professional and made sure to explain the process and pricing options well. I felt confident in my purchase. Install techs, Jeremy and Michael, came on time, professional appearance, wonderful job, cleaned up along the way and worked hard! I would most definitely recommend them to anyone wanting a fair price and an amazing job. Thanks guys!! Danielle was contacted to come for a follow up the next day…. In and out in an hour with the fine quirks reset and one more component installed! Danielle was also friendly, helpful, on time and sure to address all of our concerns effectively and quick too! Thanks again!

Review 102 (2024-09-20 - Rating: 5)
Kevin and Ky did a great job! Did everything I needed and took great care of me! I highly recommend them! They went over everything with me and explained everything. Looking forward to seeing them again!

Review 103 (2024-08-20 - Rating: 5)
I needed to replace a furnace and decided to investigate the cost of adding a heat pump to my home. Steve was very patient, answering all my questions and explaining the functions of each component in the system. The pricing is competitive and the company clearly takes care of its customers.

Review 104 (2024-08-09 - Rating: 5)
David Moore was extremely professional and proficient with his work. Answered all my questions and not once did I feel like I was being taken to the cleaners as the saying goes. I would recommend this company to friends and family. They offer a subscription service with quarterly visits that’s extremely affordable with free perks and savings on more expensive repairs and things.

Review 105 (2024-09-05 - Rating: 5)
I had wonderful experience to work with Kevin T and Ky on 9/4/2024.They did annual maintenance for heating cooling systems.They took extra time to explain with pictures what kind of problems and how they can help.Thank you .

Review 106 (2024-11-23 - Rating: 5)
It was wonderful that they were on time for the install. Everything went smoothly and they were finished ahead of schedule. Looking forward to warmer weather so we can use our A/C!

Review 107 (2024-07-10 - Rating: 5)
Mercurios is amazing! They have fixed our heating / cooling systems in 3 different properties and are consistently quick to respond, efficient, friendly, knowledgeable and professional. Everyone we have talked to - from the people in the office to dispatch to the technicians are responsive and helpful. This is the third time we used them and Thom, who fixed our AC in the middle of a heatwave, was able to come out within 72 hours of us calling them. He was very knowledgeable, gave us several options and quickly fixed the AC system. We cant recommend Thom and everyone at Mercurios enough!

Review 108 (2024-11-27 - Rating: 5)
Mercurios was great...as usual. Brian Thompson went above and beyond. He explained things in plain English and gave me options to choose the right solution for my situation. He really knew his stuff, and I couldnt be more pleased with my project.

Review 109 (2024-06-28 - Rating: 5)
We needed to have two designated outlets installed to support sump pumps in our crawl space. (to support an even larger unanticipated project)From start to finish, Mercurios was a painless experience. They were super responsive in scheduling the project promptly and explain their pricing. And David was an awesome electrician! Since the scope of work was much larger than we expected, he was able to clearly explain what needed to be done, the additional costs associated with it and perform the work thoroughly and efficiently. But also, he was just a super nice and friendly person! No one likes to deal with unexpected house issues but he made the experience better.

Review 110 (2024-10-17 - Rating: 5)
You are fortunate to have an employee like Elijah. He was very professional in cleaning my vents. He did a great job of explaining what he was doing and showing me pictures of the vents as he cleaned them. He also did a good job of cleaning up.

Review 111 (2023-08-09 - Rating: 5)
Excellent experience, from the initial survey to installation. I went with Mercurio’s for my AC, hot water and furnace installation. The surveyor was on time, knowledgeable and advised me on which product would be suitable for my home.The installers were on time, professional, completed the installation in 2 days and left the installation site spotless. I would definitely recommend going with Mercurio’s for your heating, cooling or hot water needs

Review 112 (2024-07-13 - Rating: 5)
Super happy with my decision to go with Mercurios! I received 3 different quotes but ultimately went with them. The technicians that came out were very professional and thorough. They went over everything and made sure I was happy and had no questions before they left. They did a great job! I highly recommend!

Review 113 (2024-07-18 - Rating: 5)
David was courteous, friendly and knowledgeable. After he explained my system and what was needed I felt very comfortable with him working on our backup generator system. He instructed us in what to watch for and how to maintain our system. We will place his business card in our file for generator maintenance (the only card in this file, no others needed.) A big thankyou to David M. for all he did for us, now and in the future!

Review 114 (2024-07-18 - Rating: 5)
Our lead installer Arnold Silva was amazing. his attention to detail and customer service was simply outstanding. Both Joe and him were extremely courteous and hard working and saw to to every detail to get our install done right!

Review 115 (2024-08-22 - Rating: 5)
Zach from Mercurios was very polite when he came to my home to find the issue with my AC unit. He quickly determined what the problem was. He discussed with me what needed to be done to fix it. He sold me my new years maintenance plan, and showed me a device that would clean my homes air, the Halo. I went ahead and purchased that. He needed to come back to put in the new circuit board. He did not leave until all my questions were answered. All in all, Mercurios service tech gets a 5 .

Review 116 (2024-08-20 - Rating: 5)
Today was my third maintenance visit with Zach. I should have written a 5-star review last year but Im tech clumsy. Zach is the best you can get in terms of compentency and knowledge of the functions of a high-end gas furnace. On his first visit, I only had to mention something simple, like....it sounded weird when it was doing this thing...and he immediately knew the solution, and in no time, the adjustments were made that eliminated my concern and my worry. Today, a year later, Zach solved a huge concern of mine that had me wringing my hands with worry... and again, he knew exactly what was needed and immediately set about making the adjustments. Not only is he highly skilled in his particular field of appliance diagnosis and repair, he is very personable and polite, and for an older woman with silly questions, he Never exhibited any condescension. In my opinion, he is a huge asset for Mercurios.

Review 117 (2024-10-19 - Rating: 4)
I recently had a new furnace installed and from start to finish was pleased with the everyone I interacted with during the process. There was a problem with the furnace a day later and they came to fix it after hours. Great company

Review 118 (2024-06-20 - Rating: 5)
Arnold and his team did an amazing job. They were extremely courteous and made me feel more educated about the unit we just had installed. Joe was professional and worked diligently the entire project. Richard gave great recommendations about the routing of our electrical power and informed us of the benefits of whole home surge protection. The whole team from estimate to install was timely and a joy to be around.

Review 119 (2024-07-12 - Rating: 5)
Mercurio’s has always been very communicative and did an excellent job with install and servicing of my ductless heat pump system. It has been the best upgrade we’ve done to our house and I am thankful to Mercurio’s for their knowledge and customer service. I fully trust their work and recommend them to anyone!

Review 120 (2024-11-01 - Rating: 5)
Another positive experience with Mercurio. Prompt scheduling for an issue with our furnace - thank you Amber. Josh was professional, prompt and explained the issue very well.

Review 121 (2024-12-21 - Rating: 5)
Mercurios is our go to anytime we have any issues with our furnace, they never disappoint. Joshua H was timely and was able to quickly troubleshoot our issue. Thank you Joshua for you help!

Review 122 (2024-12-04 - Rating: 5)
Alex came out to a rental property and inspected the heating system for not heating. Tenants happy with Alex, he was quick and neat. Found the problem and ordered the parts.

Review 123 (2024-12-17 - Rating: 5)
Kyron was awesome. He did a great job with our yearly check up. He explained everything , and answered all of my questions.

Review 124 (2024-12-13 - Rating: 5)
Simon carefully and attentively cleaned the blower and other components to look nearly new. Simon took the time to ensure everything was working fine. Furnance is running well.

Review 125 (2023-06-12 - Rating: 5)
The techs that came to install a new a/c unit were professional, patient and personable! They showed me how everything worked and walked through maintenance items - really appreciate the thoroughness.It’s already feeling cooler, just in time for summer!

Review 126 (2024-08-21 - Rating: 5)
Ryan Cyrus was efficient, prompt and professional during his visit today. All options were explained fully. Both individuals were pleasant and completed the task in the time that was estimated. Both are highly recommended.

Review 127 (2024-06-12 - Rating: 5)
Had a home EV charger installed buy Chris R., great experience!The process from quote to install was very quick. Everyone was polite and patient with my questions. On the day of install Chris did a great job! The charger is installed on the other side of the house from the circuit breaker box, which makes it challenging to run the wires, but Chris was not fazed by the challenge at all.I will 100% use Mercurios in the future and will whole heartedly recommend them to my friends and family.

Review 128 (2024-09-22 - Rating: 5)
Very happy with Tom the consultant and Mike, Sam the technicians and the electrician. They installed the new furnace professionally and smoothly.Highly recommend to everyone.

Review 129 (2024-08-21 - Rating: 5)
Elijah serviced our air handler and heat pump this morning. He was reliable, efficient, professional, and shared what he was finding and what he was doing. He is a type of employee that is a real asset to your company. Additionally, he was the most thorough tech we have had.

Review 130 (2024-09-21 - Rating: 5)
I have been a customer of Mervurios for over 20 years. They installed my first heating/cooling system that lasted 20 yearsLast summer they installed the replacement. Kevin is the best service member I have had throughout that time.

Review 131 (2024-07-25 - Rating: 5)
Today Arnold Silva came to my house to install a new air conditioner. Arnold was very professional and courteous. Arnold, Joe and Jacob did an excellent job installing the new unit. They cleaned up all the mess. Arnold explained how to use the air conditioner and explained everything in great detail. I will use Mercurio’s for my heating and air conditioning needs. Thank you for the great service!!

Review 132 (2024-05-22 - Rating: 5)
Mercurios Heating & Air Conditioning did an excellent job replacing my furnace , heat pump and thermostat. Also helping us understand and operate our New unit. Thank you! We recommend Mercurios Highly

Review 133 (2024-09-23 - Rating: 5)
The installers were more than polite! They were fast, thorough, and did an AMAZING JOB!!!The office staff and sales representative were kind, professional, and very helpful.I would highly recommend Mercurios!!!!

Review 134 (2024-06-14 - Rating: 5)
The office and field staff were very friendly. They did a great job installing a large project with 7 different indoor head units for our new mini-split system. We’re very happy with their work and they were lovely to work with.

Review 135 (2024-09-23 - Rating: 5)
They came to inspect a faulty bathroom circuit. The tech Steven Paddock found the bad circuit breaker (it had thrown itself to the off position but not to the usual middle position) and also had them replace GFCI outlet. He showed up early & had the job completed by 11 am, but he wasnt scheduled to show til between 11 and 1 pm. Had him also look at a breaker box in an out building that needs to be upgraded, will definitely be giving them a call back.

Review 136 (2024-10-17 - Rating: 5)
I was very satisfied with how thorough he was with his inspection of my Heater system. He caught things that other workers missed. It is now working at peak performance. He was very kind and efficient.

Review 137 (2024-07-04 - Rating: 5)
Chris called to arrive early for complimentary inspection of electrical. He was thorough and informed me of information I was unaware of that did not involve fixes. Pleasant and professional.Okay, I am adding Brian with plumbing to my review as he came by later in the day to perform the plumbing inspection. He was very friendly and professional. Found a small leak under kitchen sink and a leaky valve on toilet. After inspection was done he prepared quote and the work was done before they left.Grateful that these young men were competent and made sure my house was back to being safe.

Review 138 (2024-08-01 - Rating: 5)
Symon Evan is an excellent technician, he completed maintenance on my heating and air conditioning in an outstanding manner. He was very helpful and informative. We purchased maintenance plan and new thermostat.

Review 139 (2024-04-23 - Rating: 5)
Just had a great experience with the installation team from Mercurio’s. Arnold, Joe, and Rich showed up on time, worked quickly, with great attention to detail. Arnold communicated all the steps of the installation as they would be completed. Joe did a great job getting the outside unit setup and running lines through our tiny hot attic, without a single grumble. Rich did a fantastic job wiring in the unit and even had some recommendations for lighting improvements. From the sales department to the install team , everyone has been great to work with.

Review 140 (2023-10-05 - Rating: 5)
The overall experience was great. From the time I met with Tyler to the guys coming out to remove my old gas furnace and install my new heat pump. All the folks that worked on the installation were very professional, knowledgeable and courteous. They scheduled for a day and a half but finished in a long day. They showed me what the equipment was and how everything worked. I was also shown all the safety features. During the final check they found a minor issue that did not affect the operation of the heat pump. They put a note saying an electrician needs to come and fix this little issue. They were out the next day, today and fixed it in 5 minutes. Tonight, I am enjoying the quiet and comfortable heat in my home. I highly recommend Mecurios.

Review 141 (2025-01-04 - Rating: 5)
My tech came out Joshua Hinson and replaced my board and found out that I also had a bad wire from the board to the heat pump outside!!! Thank you Joshua!!!! We have heat again, yay!

Review 142 (2024-11-26 - Rating: 5)
We have done business with Mercurios in the past. They installed a heat pump last year. We were very happy with the service we received, from the customer service to the installation.When we found out they are now offer plumbing and electrical, I was very excited. One place to take care of all our needs.Brian came and took care of some plumbing issues for us. He is very friendly, showed and explained everything he did so I understood. I really appreciate everything he did. Thank you Brian!

Review 143 (2024-06-28 - Rating: 5)
Brian completed our service today to have the convenience of level II EV charging at home and I am very please! His professionalism and willingness to work with us despite our busy schedule made the process both fast and seamless. Thank you for trusting us and being trustworthy, we really appreciate it! I highly recommend.

Review 144 (2024-10-11 - Rating: 5)
Had a delightful and professional technician in Josh H. He performed the annual service on our furnace and A/C and made sure all our questions were answered befor leaving. Will ask for Josh for future service appointments. Dan F.

Review 145 (2024-11-22 - Rating: 5)
Fate , was the service tech . He was great , friendly and was so very helpful. I will definitely request him again to service my tankless water heater.

Review 146 (2024-08-26 - Rating: 5)
Great company with super installers & repair techs....would recommend them to anyone. Professional, timely, & tidy too. I would not hesitate to use them again if the need arose.

Review 147 (2024-10-22 - Rating: 5)
Arnold and Tavais did an excellent job of installing a new furnace. We would recommend them. They were thorough and prompt.

Review 148 (2024-12-24 - Rating: 5)
Professional, knowledgeable, polite, able to communicate operation in an easy to understand format. Outstanding job & very pleased.

Review 149 (2024-11-26 - Rating: 5)
Great crews replacing our two heat pumps today. Very efficient and personable. Would welcome them back anytime.

Review 150 (2024-09-22 - Rating: 5)
Zachary Hinson was very professional and friendly. He answered all my questions and gave me some good advice on maintaining my equipment. Will definitely use them again.

Review 151 (2024-11-22 - Rating: 5)
Arnold and his team were fantastic. They were very professional and a pleasure to have in our home for two days of work.

Review 152 (2024-06-25 - Rating: 5)
We had a Tesla charging station installed today by David. He is a friendly, clearly qualified professional and did a fantastic job from start to finish giving us a high level of confidence the job was done correct. The install didn’t seem easy, but he certainly made it look and feel that way. We will absolutely be getting future quotes for home project needs from Mercurios.

Review 153 (2024-08-20 - Rating: 4)
Josh is super friendly, professional and did a great job. But the cost was outrageous. $700. And Josh was here for an hour and the part was $50. Quite ridiculous. I’m going back to Peltram Plumbing who charges $140 an hour plus parts. WAY more reasonable.

Review 154 (2024-06-17 - Rating: 5)
I have been using Mercurios since before they changed their name. They have always given me great service, accurate advice about what I needed to do to protect my home and family, and never over or up charged me for any service, part, or installation. Kevin has been to my house multiple times, and he always executes his job professionally and in a reasonable amount of time.

Review 155 (2025-01-01 - Rating: 5)
Excellent service from Buddy Bell. Fast, conscientious, effective. And Kyle Brown and his crew did an amazing job getting a heat pump set up in a very challenging space. These guys work miracles.

Review 156 (2024-07-09 - Rating: 5)
We got a text from the home office with an estimate of Brendans arrival time. He was punctual, polite, thorough, and patiently answered all of my questions about our heat pump, furnace and generator.Add to that the fact that our system may never have been serviced before and was grody; he definitely had his work cut out for him!Brendan did a lot of cleaning, recommended certain parts for replacement and gave me their exact model numbers and suggested a course of action for the future.He was even polite when my dog got too defensive of the territory.Thank you Brendan!

Review 157 (2024-08-08 - Rating: 5)
Mercurios did a fantastic job on our heat pump/mini split installation. The sales representative and installation team were professional, prompt and courteous, and we are very satisfied with the end result.

Review 158 (2024-11-02 - Rating: 5)
Arnold and Silva were terrific! Replaced both our furnace and a/c. They were polite, professional, and thorough!

Review 159 (2024-08-16 - Rating: 5)
Zachary did a great job out at our church building. I was afraid he would not be able to complete the work because it is a commercial building, but he was able to diagnose the problem and talk me through exactly what the problem was. Not only that but it didnt take him very long either. We will be repeat customers.

Review 160 (2024-06-06 - Rating: 5)
I called Mercurios Heating for our annual service on our heat pump and for service on a smaller heating unit that had quit working. Brendan McCoy came out and performed the services in a very professional manner. He was easy to work with and he explained his services carefully. We have had Mercurios work before on our units and we will certainly plan to have them care for our units in the future. Impressive company and impressive technician in Brendan. Thanks much!

Review 161 (2024-08-15 - Rating: 5)
Mercurios did another great job. David Bivins called in advance, diagnosed and fixed the issue right away, and was incredibly personable and friendly. Highly recommend.

Review 162 (2023-05-30 - Rating: 5)
Great service from Kevin! He’s knowledgeable, friendly and professional. I appreciated his attention to detail and his explanation of what he did and why. I highly recommend Kevin and Mercurio’s!

Review 163 (2024-12-19 - Rating: 5)
Charles Monday diagnosed our furnace problem, ordered parts, and scheduled installation. He was honest, professional, and easy to work with.

Review 164 (2024-08-21 - Rating: 5)
Mercurio was very responsive and installed a new central AC system in only one day! I was in the process of selling this home and their work resulted in me getting an offer and now Im on my way to closing. Thanks Jeremy and Mercurio Heating & AC!

Review 165 (2024-06-12 - Rating: 5)
Mercurios Dan & Ben installed my new heat pump, and Steve was the electrician on board, and they all did a terrific job. In my case, they also had to remove an old, broken heat pump. The new heat pump is in a better location, and Im very pleased with the result. The guys handled the installation professionally, they were friendly (even to my dog, much appreciated), and they left everything clean and swept up at the end of the day. All in all, I give them 5 stars - they earned it.

Review 166 (2024-06-20 - Rating: 5)
I had one of your Pros named Brendan in Gig Harbor today he put in the new thermostat fix all the problems we had and he is a wonderful wonderful technician and I would have him back anytime I commend you for having good customer service and hes one of the keepers hes a real Pro. Thank you so much for having all of our business for quite a long time and I will continue with your company as long as I can. He was so kind and treated me like a human being even though I am old and need a lot of help please tell him how much I appreciate his help and listening to all of our stories your exceptional company. You and wife

Review 167 (2024-08-02 - Rating: 5)
Charles M. from Mercurios came to our house today to look at our HVAC system that hasnt been pumping out cold air for several days. He was able to diagnose the problem and was patient with us sharing his wealth of knowledge about HVAC systems. He provided us a range of options and recommended ways for us to save money in our decision process. Very much recommend his service.

Review 168 (2024-07-10 - Rating: 5)
Had to change both my furnace and A/C. Donal and his crew were polite, punctual, worked continually all day, and completed the job by the end of the day. The job site was completely cleaned and I was shown everything that was done. Excellent all around.

Review 169 (2018-07-08 - Rating: 5)
Love our new A/C. Other companies quoted me a bigger air conditioner. Jerod came out and quoted me the same based on apples to apples, but the next day contacted me and said we actually needed a smaller unit. I was skeptical at first but glad I trusted them. It’s been only a couple days, but our house hasn’t gone up a single degree above what we set it at. Very happy I was told the best option and sold a product that fit our home and not up-sold. Install went very smooth. They even ran the condensation drain line down into my sump basin under my house rather than drill another hole on the side of my house. Nice job guys! Thanks for everything.

Review 170 (2024-04-24 - Rating: 5)
Brian was nice, respectful and honest. I appreciated his time and effort helping with a small electrical project. Bill was also great with installing the gas line connector, and made sure to show how to turn off the gas if needed. Would use again and recommend both!

Review 171 (2024-12-21 - Rating: 5)
Evan did a great job completing an estimate, agreed to the work, and completing installation! Quick and friendly service

Review 172 (2024-08-07 - Rating: 5)
I appreciated the tenacity that Mercurios took to find the real issue with my heat pump! From Annie in the office to Bryce at the top, they make sure to get to the root of the problem. Thank you Mercurios for taking true Customer Service to a new level!!

Review 173 (2024-06-07 - Rating: 5)
Yesterday was our first time utilizing this company. They were easy to schedule with, had openings available in a very reasonable time frame and could offer to service our Air duct vents where others cant ( we have non rigid vents). Our technician was professional, courteous, on time and explained all his findings and recommendations. They are A rated on the Better Business Bureau. They offer HVAC service. Air ducts, dryer vents and I think they also offer plumbing and electrical. We will continue to do business with them going forward and will recommend them to friends and neighbors.

Review 174 (2024-06-17 - Rating: 5)
Nate was awesome! I wasn’t able to make it home in time before he got there. I asked him to please let himself in and get started. He was so respectful of my property and when I did arrive he was so kind and very knowledgeable! Even gave my dogs some good pets! This is my 2nd time using this company and I will continue to as I’ve only had great experiences with them.

Review 175 (2024-08-03 - Rating: 5)
We have always found Mercurios a company of integrity and excellence.We where out of town on a Friday when the power went out at our rental.Mercurios was able to fit us in that afternoon and fix the electrical issue.Definitely worth every penny.

Review 176 (2024-07-25 - Rating: 5)
Ethan Agosto did an excellent job servicing my furnace, detecting an impending failure of a capacitor, and replacing the capacitor the next day. He clearly explained what he was doing and why and gave me tips to keep the furnace in good condition. Thanks Ethan!

Review 177 (2023-01-12 - Rating: 5)
Danielle was on time and very professional in her ability to find and fix the problem we were having with our heating unit. We called Mercurios for emergency service after our current HVAC company said they could have someone out in just under 1 month. Mercurios came out in under 24 hours. We were so happy with their service, we switched our yearly maintenance program to Mercurios for just about the same amount of cost but with several extras included. We would recommend them to anyone. Thanks again. We are warm again.

Review 178 (2024-09-25 - Rating: 5)
Thom and the other tech ( can’t remember his name) arrived on time, were thorough, knowledgeable, professional and explained what they were doing as they serviced my HVAC and then provided an overview of the service they performed. I will be a repeat customer. Thank you.

Review 179 (2024-08-14 - Rating: 5)
Had Thom come out and inspect an old unit (1988), he was able to give great advice on what made sense to service and what didnt given the age and risk factors. Additionally, he was extremely helpful and forward in answering all of my technical questions, and was overall very polite and knowledgable. Would recommend Mercurios to anybody on island (Vashon).

Review 180 (2024-08-13 - Rating: 5)
Kevin at Mercurios did a great job for us, his work was very thorough and his experience and competency apparent. Plus he was a very nice guy, fun to interact with. Highly recommend Kevin and the company (Mercurios) that he works for.

Review 181 (2024-06-25 - Rating: 5)
Just had my 1-year maintenance visit. All heat pump heads and compressor systems passed with flying colors. The service person, Ethan, was professional and polite. He gave great recommendations for some routine things I could do to keep the outside compressor free of pine needles and cottonwood droppings. All in all a great maintenance visit experience.

Review 182 (2024-07-18 - Rating: 5)
Their tech David Moore is a gem. I have been out of town and so my wife had to handle the issue with our generator being out.David was incredibly helpful in walking her through the process of what was going on and the steps he was taking to resolve the issue.He kept her educated every step of the way and she was able to show me exactly what was going on and what needed to be done.David, thank you very much for your efforts and treating my family with respect while I’ve been gone.

Review 183 (2024-10-09 - Rating: 5)
Absolutely excellent work by Colgaizer. This company does not mess around, theyre knowledgeable, courteous and friendly. They clean up after themselves and are generous with their knowledge.Thank you mercurios!

Review 184 (2024-11-24 - Rating: 5)
Very pleased with the service technician! He explained the problem, tested the system and provided video of the repair. Great value.

Review 185 (2024-10-01 - Rating: 5)
Mercurios exceeds expectations on service. Zachary did an amazing job today assessing a problem and correcting it. Very professional, knowledgeable and happy. Thank you!

Review 186 (2024-06-27 - Rating: 5)
The process went very smoothly. I’m excited for the new ac and I am hoping it works better than the previous one from a different company 8 years ago. Their pricing was very competitive. I’m grateful for my neighbor referring them.

Review 187 (2024-07-30 - Rating: 5)
Here is your response: Mercurios was 1 of 3 companies I got a quote for AC, and the only one to tell me my 1903 home would not do well with traditional AC because there was no return vent (forgetting the technical term they stated). This meant AC would make my 2nd floor hotter. They recommended ductless heat pump instead, and gave me 3 options and 3 quotes, explaining tax credits and rebates. I am so grateful for the educational aspect, honest discussion, and not pressuring me. Well be moving forward with Mercurios!

Review 188 (2024-10-24 - Rating: 5)
Had Nickolas and his team over to install a heat pump, and from the start the process went smooth and with only one bump,which they overcame quickly.The install took up most of the day but they got it up and running.Walked me through all they did and answered all my questions.At the end of a long day they were still cheerful and pleasant.

Review 189 (2024-05-24 - Rating: 5)
Red was awesome! Arrived on time, was very courteous, efficient and informative.He did a thorough inspection on our furnace and a minor cleaning and filter change was needed.It was all completed in a very timely manner.Thank you so much!I would definitely recommend Mercurios in the future.

Review 190 (2024-08-29 - Rating: 5)
Thank you David. You are such a nice person. David was very knowledgeable and explained everything so I could understand it. He answered all my questions. If I ever need electrical work done again I would definitely ask for him.

Review 191 (2024-11-02 - Rating: 5)
After a long day of attending emergencies, Ryan still showed up with a wide smile, great customer service, and professional attention to my HVAC system.

Review 192 (2024-07-17 - Rating: 5)
Kevin came and did a maintenance on my heating and cooling unit. He did a great job informing me on how the unit works and things to look out for. I highly recommend using Kevin to service your heating/cooling unit