At Your Service Plumbing
Located in Tacoma, Washington
Address: 3036 68th Ave W Suite F, University Place, WA 98466, United States
Phone: +1 253-448-8136
Rating: 4.9
Services
- Identifies as women-owned
- Language assistance
- Repair services
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-27 - Rating: 5)
Matt from At Your Service Plumbing has been exceptional in every way. He is very knowledgeable and professional. We had a plumbing emergency and he came out right away to help. We have family members with allergies and sensitives and Matt has gone above and beyond to help us trouble shoot and fix any issues we have had that he can help with. He is very honest and I would recommend him highly! -
Review 2 (2025-01-04 - Rating: 5)
Highly recommend Dan from At Your Service Plumbing. I found him to be very personable, friendly and transparent when coming out to check on something for me. I appreciated his honesty when informing me that a specific service was not necessary as it saved me money. I also wanted to give a shoutout to Tyler as well for his professionalism and patience in answering any questions I had. -
Review 3 (2024-11-02 - Rating: 5)
Matt has been to my place twice now and I have been very impressed with his work. He installed a new toilet and a new hot water tank. He spent a significant amount of time going over all of the possible options for me. Matt is extremely kind, professional, conscientious, informative and honest. The office staff is also really nice, helpful and a pleasure to work with. Its clear they all care very much about doing quality work and building strong relationships with their customers. Im very happy to have found At Your Service Plumbing for my plumbing needs and would highly recommend them. -
Review 4 (2025-01-07 - Rating: 5)
I am a Diamond Club Member with At Your Service Plumbing. I have always found the team to be responsive to my needs and efficient with my time. Yesterday, Dan Larson came to my rescue when my main sewer line was blocked. Dan was knowledgeable and professional. He explained the situation well and was fully transparent with my options. My experience yesterday is why I will remain a loyal customer of At Your Service Plumbing. -
Review 5 (2024-12-26 - Rating: 5)
Very flexible and understanding when we were in an emergent situation. Tyler was knowledgeable, respectful, and very easy to work with. He did a wonderful job with our repair and was very efficient. We would absolutely work with Tyler with At Your Service Plumbing again. Thank you Tyler! -
Review 6 (2024-11-25 - Rating: 5)
Brett did an awesome job. On time, professional, efficient, and very knowledgeable. Went the extra mile on my kitchen faucet replacement and shared a few facts about future upgrades to my kitchen. Thank you. -
Review 7 (2024-12-20 - Rating: 5)
The service Kyle provided was awesome. He was very prompt, and courteous. He dove into getting the problems fixed and took the time to explain what the problem was, all while remaining upbeat. His inspection appeared to be very thorough and detailed. It was a very pleasant experience, which is unexpected for a plumber visit. -
Review 8 (2024-11-16 - Rating: 5)
Excellent company. Professional, experienced and very courteous. Iām so glad to have found them. I dont normally sign up for memberships but felt confident with them. Many perks and they are upfront with their services and pricing. -
Review 9 (2024-12-18 - Rating: 5)
Dan with At Yor Service is fantastic. We had our tub/shower fixtures updated/replaced. Heās courteous, friendly, knowledgeable and efficient. I couldnāt be happier with the finished product. I definitely recommend using this service for all things plumbing. -
Review 10 (2024-11-28 - Rating: 5)
Courteous, professional service from the people in the office to the plumbers that came to the house. They were able to replace our water heater the same day they came to do the quote. We are very happy with At Your Service Plumbing and wouldnt hesitate to recommend them to anyone. -
Review 11 (2024-09-05 - Rating: 5)
At your service was great. From my initial phone call with J.R.. They were communicating every step of the way. Brett & Austin were nothing but professional. Explained everything and fixed the same visit. Will keep your # handy and call again. My mom has been a customer for many many years. Highly recommended and will highly recommended. Thank you. -
Review 12 (2024-11-22 - Rating: 5)
Matt was very professional and resolved my plumbing issues head on. I was given straight forward answers on cost and any possible outcomes but thankfully he was able to fix my drain clog within minutes leaving a clean area and without breaking the bank. I would definitely recommend him and the company he represents to anyone with plumbing issues. -
Review 13 (2024-11-05 - Rating: 5)
Excellent work from Kyle today! Great attitude when he had to crawl into our very tiny crawl space. And great options for bringing our old bathroom back from bad plumbing. So glad were members of the Diamond Club - saved $73 off our bill, with no visit charge. -
Review 14 (2024-09-18 - Rating: 5)
I recently had Kyle come out to fix a plumbing issue, and I couldnt be happier with the service. He was prompt, professional, and did a fantastic job. The quality of work was excellent, and he left the place clean and tidy after finishing. I highly recommend Kyle for any plumbing needs. Thank you for the great service! -
Review 15 (2024-10-25 - Rating: 5)
Dan was great. He was clear on prices and products. Installed a new toilet for us and we love it. He left everything neat and tidy and his work was done.Adding on to this. We had Tyler from At Your Service Plumbing completely repipe our house after our old old copper plumbing began to fail. It was a lengthy job, but we were very pleased with the outcome. Tyler and Abel worked hard to get us water back into the house after having no water for about a week. They worked hard to be as least invasive as they could and to explain everything they needed to do and why. At the end of the job, they left everything in good order and clean. We highly recommend this plumbing company and their plumbers. -
Review 16 (2024-10-29 - Rating: 5)
I appreciated the whole experience from this company. From the initial phone call to Kyles visit, everything was seamless. Kyle was professional, prompt, and knowledgeable about my kitchen drain issue and fixed it quickly. This company is my go-to for plumbing needs. Thank you! -
Review 17 (2024-10-23 - Rating: 5)
Matt provides the best service! Offering products and expertise to improve the life of our equipment and comfort of our home, thank you so much.Matt should be considered a prime example of what it means to be a field technician. If he is not training all of your Technicians, you are not utilizing his skills to the best of your advantage.V/RJon ThomasCPO USN Retired -
Review 18 (2024-11-05 - Rating: 5)
AYSP does great work, but Im starting to think they are gouging their customers. I had a tech come re-caulk my kitchen sink and I was charged $585.83!!! Granted, I could have showed him the door, but I really needed my sink re-caulked, so I paid it.... 6 weeks ago I had them put in a new garbage disposal and that cost me more than $900.00! I decided today would be my last time using At Your Service Plumbing. Even though they do good work, theyre prices are outrageous. I rated them 5 stars for their work, not their prices. -
Review 19 (2024-08-23 - Rating: 5)
Wow! Dan and his apprentice provided top notch service for our plumbing problems. They were very thorough; explaining and writing up the detailed estimate. Itās clear they are incredibly dedicated to the plumbing profession especially when describing specific solutions and genuinely answering all questions. This level of service is a rare thing these days. Best Regards, Pete -
Review 20 (2024-09-27 - Rating: 5)
Matt came to our house for a service call and was very transparent in the entire process. When he couldnāt determine what was causing my issues with his normal tools, instead of just saying a different type of professional was needed, he continued with his knowledge and found out that our pump system had been turned off inadvertently by someone due to mislabeled circuit breakers in the breaker box. Once he identified the proper circuit breaker, pump turned on, alarm sounded and the backflow to my house was fixed. Matt saved my family thousands of dollars, but more importantly, peace of mind and a non-smelly house, by going above and beyond what he needed to do.I would highly recommend At Your Service Plumbing, and more specifically to ask for Matt when you call. He has made me a valued customer for life.Thanks again for all you did Matt! -
Review 21 (2024-11-15 - Rating: 5)
Kyle installed a new hot water heater today. This is the second time he has been to my house, he is a very nice polite young man and very knowledgeable about his trade. Very pleased with the service. -
Review 22 (2024-10-22 - Rating: 5)
My mom needed toilet issue taken care of and At Your Service Plumbling was able to send a plumber within a short time of call. Brett did assessment of problem and suggested cost-saving remedy, which will be done in same week. Thank you so much for the speedy and great service! -
Review 23 (2024-12-23 - Rating: 5)
They were available in a pinch but were able to accommodate our schedule. Kyle was kind, efficient and explained everything that he was working on. Thanks for fixing my momās plumbing concerns!! -
Review 24 (2024-11-06 - Rating: 5)
A highly professional, knowledgeable and skilled technician.Matt Gormley exemplifies the profession. he made excellent well grounded suggestions that I had not considered and will be implementing in the upcoming gas line move.Thank you folks so much. -
Review 25 (2024-10-08 - Rating: 5)
Fantastic! He is a detail person. Took care of problems in many areas. Took pictures of everything and made sure all was working when he finished. So nice to have a worker who cares and knows how to handle problems. I am well satisfied and recommend Brett and At Your Service Plumbing for trust worthy job well done. The second time, Dan Larson came to fix whole fresh water system. Wow! I am happy with every thing he is replacing. A new water shutoff in house, plus much more. He also has a nice personality. -
Review 26 (2024-09-12 - Rating: 5)
Just had At Your Service Plumping out for a service call and estimate on a new water heater. Brett was very thorough, knowledgeable and good at explaining ALL my options for my particular situation. He came up with some solutions and options that I had never considered. Thanks Brett! -
Review 27 (2024-12-22 - Rating: 4)
Kyle, was professional, and well mannered. Kyle Was able to set up the schedule of work to be done 2 weeks in advance, which fit my schedule accordingly. -
Review 28 (2024-10-14 - Rating: 5)
What a great experience. Brett was prompt, polite, and knowledgeable and his apprentice, Ahbell worked diligently and carefully to replace the plumbing under our kitchen sink. Works great! Thanks, At Your Service. -
Review 29 (2024-08-14 - Rating: 5)
Matt is terrific. He always goes above and beyond the basic scope of his task to make sure all our present and future plumbing needs are taken care of, and he does it in the most cost-effective way. He doesnt upsell, but he does make sure that our plumbing wont be a concern over the long term. Hes also a darn nice person! -
Review 30 (2024-08-12 - Rating: 5)
Very happy with my service. Both the phone interactions and in-person interactions were natural and positive. My plumber Matt was educated about the services he offered. I felt comfortable trusting their service. Thank you. -
Review 31 (2025-01-03 - Rating: 5)
Tyler Copeland with At Your Service Plumbing was professional, thoughtful and clear in explaining the problem and solution, and thorough and expedient in solving the plumbing issue. -
Review 32 (2024-05-30 - Rating: 5)
Couldnt be happier with my experience of At Your Service. Matt was pleasant, cheerful and competent. He knew exactly what to do and simply did it. He also found some other issues which I had wanted addressed for some time. And in addition did a full inspection of the house plumbing. He was informative about the few (thank goodness) issues he found and discussed costs up front. All of which is to say that I am entirely satisfied and will continue to use this company. Thank you, Matt! -
Review 33 (2024-07-25 - Rating: 5)
Kyle did a great job answering my questions while doing my annual Diamond Club inspection. Ive had nothing but good experiences with everyone at At Your Service Plumbing. Keep up the good work! -
Review 34 (2024-06-25 - Rating: 5)
JR called twice to update me on Danās arrival time. I appreciated the calls.Dan arrived when JR said he would. Dan was friendly and very helpful. He answered all of my questions and told me everything he was doing. I was charged for only what he wrote out. Danās service was great. I will call again if I need them. And would recommend to anyone needing a fair, honest plumber. -
Review 35 (2024-06-03 - Rating: 5)
At Your Service is hands down best customer service and fair competitive pricing. Matt did an excellent job with everything and was very patient as we attempted to do some DIY work alongside his work in the same space. Really appreciate the willingness to work with our budget and let us do parts we wanted to do while allowing them to focus on the parts theyāre experts at. Matt was also just super detail oriented and it clearly matters a lot to him that the job is done absolutely right, no corners cut. He was also kind enough to give us some tips to help us think through the areas we wanted to take on ourselves. We will always use At Your Service for any future plumbing needs. -
Review 36 (2024-11-02 - Rating: 5)
Tyler was amazing! He listened to my issues and addressed them in a professional manner. I would definitely recommend him! -
Review 37 (2024-07-03 - Rating: 5)
āAt your service plumbingā was professional from the moment they received my call to the closing of the financial transaction. The dispatch gave me updates on the estimated time of arrival of the technician. Dan spent more time giving me valuable information on my home plumbing than he did resolving my tankless water heater malfunction. I pride myself in being a DIY homeowner, and just couldnāt figure this one out. Even after a call to technical support. Dan took about 5 min and the problem was solved! This company has a very personal feel to them. Dan is like the family doctor, but for your plumbing health. I wasnāt price gouged. Dealing with Dan I got a sense of honesty and integrity. This will be the company I will call again and recommend to others. -
Review 38 (2024-09-03 - Rating: 5)
Kyle was on time, very helpful by explaining the process of what he was performing. Very patient. This is the second time I have used At Your Service. Never been disappointed. -
Review 39 (2024-08-01 - Rating: 5)
We would definitely recommend Brett and At Your Service Plumbing. Brett did a great job in fixing the problem with a timely followup! Thank you for a job well done! -
Review 40 (2024-07-08 - Rating: 5)
Tyler was great. He was professional and very pleasant. He listens to our plumbing issues and explained the different possibilities of what the causes could be. He explained our options and the estimate well. He worked efficiently and cleaned up after himself. -
Review 41 (2024-08-13 - Rating: 5)
Dan was on time. He explained what he was going to do, reviewed it with me in detail, and followed through with what I needed done. Very efficient and professional. I highly recommend this company. -
Review 42 (2024-04-18 - Rating: 5)
They were able to send someone out on short notice. Dan was friendly, professional & thorough. He explained everything and didnāt try to rush me to make decisions or up-sell me. He gave me some input on some work that was performed by an unlicensed contractor also. We didnāt have any work done but when itās time, I will definitely use them and they will be our go-to plumber if there workmanship is as good as I expect that it will be. -
Review 43 (2024-05-16 - Rating: 5)
We had the unfortunate situation of having to replace the water service line going to our house. At Your Service Plumbing did a thorough job investigating and diagnosing the problem so that we had complete confidence that we were fixing the correct issue. They also created us a report of anything else that they found during the process so that we could be made aware. Communication was great and they were quick to get the repairs made. I would highly recommend them. -
Review 44 (2024-10-19 - Rating: 5)
Wonderful!! Had so many questions and he addressed as many as he could at the time. Gave us plenty of options, with no pressure at all. Very professional and friendly. -
Review 45 (2024-12-16 - Rating: 5)
Kyle was prompt and quickly diagnosed the problem, offered repair options and quickly started repairs upon approval. Job well done. -
Review 46 (2024-08-20 - Rating: 5)
Kyle did a great job of assessing the issue, and fixing it. He was professional, courteous, answered all my questions, and had a lot of knowledge, even about my older house. -
Review 47 (2024-12-04 - Rating: 5)
Brett did a fantastic job explaining the problem and gave us three possible options. He was patient and knowledgeable. -
Review 48 (2024-02-01 - Rating: 5)
At Your Service Plumbing is the best and especially Matt!! The company is very responsive and everyone is friendly and helpful. Matt is extremely knowledgeable and does great work! He has helped us numerous times and has always fixed our issues quickly. We are Diamond Club members and its worth it! Just recently had Matt out to fix a burst pipe and he got everything taken care of quickly! Recommend At Your Service Plumbing to anyone looking for knowledgeable and professional plumbers! -
Review 49 (2024-05-28 - Rating: 5)
The folks from At Your Service plumbing are actually trying to help! When you call them for service, they really ask questions to try and understand the problem instead of just selling you a service.When our plumber (Tyler) came out to address an issue with our kitchen plumbing, he not only fixed the issue, but also showed me how to avoid/fix the problem in the future.He did the same when servicing my water heater a few days later, again helping me understand the process and solution. As someone who is interesting and wanting to understand the situation, this is so incredibly helpful. Tyler was also incredibly professional and treated our home like he would his own.Would highly recommend giving them a call if you need any plumbing services done! -
Review 50 (2024-11-11 - Rating: 5)
This family business has always been top notch, having experienced quality service from them for decades. We are so fortunate to have them in our community. -
Review 51 (2024-07-26 - Rating: 5)
I am a preferred customer since 2008, I have never had a adverse service or issue with this company.Dan from At your service has gone above and beyond the normal plumber client service. He has comes in and gives a step by step by step breakdown of how the job will proceed. Answers all questions and gives additional info that the homeowner may not know of the products or service be provided. Anyone who looking for a great customer service oriented company you cant go wrong with this company.Recently after an annual house inspection he came to me to say they found a leak under my shower area. After a preliminary look he notice my entire subfloor for the shower was gone/rotted out, the joists were just as bad. and gave me the names of water damage company to help out with my damage issue. I am grateful for Dans honesty to tell me that info, gave names of companies that dealt with water damage. Dan saved my house from becoming a total loss of my time, revenue, being my home, and the memories that are tied to this house. -
Review 52 (2024-09-26 - Rating: 5)
Dan was extremely professional and personable from start to finish. He provided daily progress updates, was very honest, and explained everything thoroughly. Not pushy and no gimicks. I appreciated everything and would not hesitate to recommend At Your Service Plumbing! -
Review 53 (2025-01-08 - Rating: 5)
Brett and Auston did a great job of a difficult installation of the new Bradford White water heater. -
Review 54 (2024-04-10 - Rating: 5)
I was beyond happy with my service and the work performed. The person that did the work was friendly, knowledgeable and very thorough and he identified a the cause of a couple of ongoing issues that other plumbers had missed.UPDATE: 3/20 - At Your Service was just out to do a full plumbing inspection that was included with my membership in their Diamond Club and spotted a couple of issues. They are so professional and Tyler was so nice and professional that I am super comfortable having him do more work. Weāve scheduled another round of updates and AYS will be doing all of my plumbing work in the future. They are really great to work with and Iāve been super happy with the work theyāve done already.UPDATE: 4/10/24 - Tyler just left after finishing third project and again I canāt say enough about his professionalism and quality of work. -
Review 55 (2024-05-21 - Rating: 5)
Tyler did a great job clearing a clogged drain and checked out the system. Very informative, explained everything he was doing in clear and concise terms. I called for service at 8 am, and Tyler arrived by 11, fast service. Great job! -
Review 56 (2024-05-08 - Rating: 5)
Another GREAT VISIT & SERVICE FROM THE TEAM AT At Your Service Plumbing. If theres an option to give it 10 Stars, we would! The professionalism started when my husband picked up the phone to call our plumbing service AYSP! Liz, the person who scheduled our service on Saturday, was so accommodating, professional, and took great care of our busy schedule. We got scheduled a service to look at our leaky pipes coming from our Guest bathroom tub. The excellent service continued with JR keeping tabs on us and provided effective communication on our scheduled time up to the day of the service. Our FAVORITE PLUMBER Matt came to our rescue (alongside his amazing coworker Austin). After having Matt for three visits already within four months (he took care of our water heater and other endless issues at our new house), we welcomed him like family. We enjoy Matt because hes very respectful of our property, always friendly, patient, and has great positive energy about him! Its hard living with the fact that I suffer from OCD with cleanliness. But with Matt, I NEVER have to worry when he comes over (and thats saying A LOT!!), because he cleans up after himself and is very organized and very respectful. Thats why he is one of the VERY few people I feel at ease with when coming over! And meeting Austin for the first time today, he was very pleasant and very approachable! We cant sing enough praises about Matt and this company. I swear after Matt leaves every single time, my husband and I look at each other and say, We just love Matt! -
Review 57 (2024-12-19 - Rating: 5)
Great Service! Moved us up in the schedule to fix a clogged drain. Communication was excellent. -
Review 58 (2023-10-26 - Rating: 5)
Tyler was great. He is thorough and professional. Communication was superior! They provided money saving options and did an excellent job. They did not leave until every single facet was checked and approved. We have used a lot of trades in the past and none compare with At Your Service Plumbing. I have no reservations recommending them. -
Review 59 (2024-02-07 - Rating: 5)
Matt P the plumber was AMAZING! He was excellent at explaining what he was going to do in his assessment, what solutions were viable and in what time frame. Once he laid out 3 options to solve my water heater issue, he talked through all of them and helped me understand the pros and cons of each choice. Once we landed on the solution that made the most sense for my family home, he got to work immediately. He said he could be done with everything by the end of the day and he followed through on his promise. He was on time and on budget! Matt was also incredible respectful of our home - bringing his own booties and floor coverings. That scored a lot of points with my husband. We trust Matt completely with our plumbing needs and weāre looking forward to booking services with him again for future projects. Do yourselves a favor - go with At Your Service Plumbing and ask for Matt! -
Review 60 (2024-09-18 - Rating: 5)
Kyle was great. He was thorough, professional and took time to explain.They let you know they are on their way and take measures for saf and security.I have always gotten wonderful care from At Your Service Plumbing. -
Review 61 (2024-10-16 - Rating: 5)
Matt from At Your Service Plumbing did a great job on giving us a proposal for installing a Flow By Moen automatic water leak shutoff system. We decided to purchase the system on the spot. -
Review 62 (2024-03-21 - Rating: 5)
Phenomenal service! Tyler was organized, personable, efficient, skilled, and he even liked my animals. Seriously good experience - Im a long-term customer and Ill recommend your company wholeheartedly. Hes a gem - be sure to keep him around! -
Review 63 (2024-05-21 - Rating: 5)
Prompt, respectful, detailed serviceā¦all on short notice today (May 21, 2024). I had a water heater go out in one of my rental properties. Called them based off a referral and so happy I did! Extremely grateful for Kyle, JR, and Elizabeth! Hands down the best customer experience Iāve had pre-Covid. In a world where customer service has gone down the drain, At Your Service Plumbing absolutely shines through! Highly recommended. Already have them in my contacts and will refer them business, as well as use them for all my personal and rental property needs in the future. Thank you, everyone! -
Review 64 (2023-08-27 - Rating: 5)
I am part of their membership program and it was time for my yearly check. Zach was professional and thorough, even when he had to go into the crawl space. I wii definitely continue to use At Your Service Plumbing. -
Review 65 (2024-10-05 - Rating: 5)
Professional and very personable. He presented himself as honest and trustworthy.Got the job done and answered all of my questions. -
Review 66 (2024-03-25 - Rating: 5)
Technician promptly arrived at predetermined time. Tyler was very friendly and helpful. Didnt have the needed part but instructed me on how to order it - I got it for free! Explained to me how to go about installing it when the part arrives. Also did a full analysis of my plumbing system (water shutoff, water pressure, etc.). He saved me a bunch of money. At Your Service Plumbing will be my first call when I have plumbing issues in the future. -
Review 67 (2024-10-30 - Rating: 5)
Very professional and efficient. Brett was patient and willing to answer all of my questions which I really appreciated. -
Review 68 (2024-01-05 - Rating: 5)
Kyle from At Your Service Plumbing was awesome! He was very helpful and knowledgeable. Very personable and easy to communicate with. We feel secure knowing the state of our plumbing and direction we need to go for updates. Original 1960ās house here! š¬ I would highly recommend their Diamond Club to all our neighbors and friends. -
Review 69 (2024-08-28 - Rating: 5)
Great initial experience. On time, knowledgeable, and provided detailed plan. Will be able to comment on work quality after project is completed š -
Review 70 (2024-04-05 - Rating: 5)
Tyler does the job well, he is thorough, provides explanation of the things that needed to be done and gives you options to make an informed decision.He is honest, and has excellent customer service! I highly recommend him and his company. -
Review 71 (2024-12-19 - Rating: 5)
We decided to have Matt replace the internal water shut-off, making it both more accessible and easier to operate, especially in an urgent situation.The work was done within time frame and estimate given. Matt went above and beyond in securing the area from our inquisitive felines. It works well, is easily accessible and looks clean. Thank you for another job well done! -
Review 72 (2024-12-27 - Rating: 5)
Kyle was very professional. I had a leak that I couldnt identify the source. He found it and fixed the leak. He cleaned up everything like he was never there. -
Review 73 (2024-10-28 - Rating: 5)
We just wanted to thank Kyle for his service today. He gave us options and explained the different options for us to consider. -
Review 74 (2024-04-06 - Rating: 5)
After dealing with some very unsavory plumbing companies in the past, Matt was like a 10 star plumber. Loved him. He did great work. Heās coming back to finish the work next week and I would recommend him to anyone. -
Review 75 (2025-01-09 - Rating: 5)
I had my annual inspection as a member of the Diamond Club. Tyler itemized the recommendations with up front pricing, easy scheduling and detailed estimate for each service. JR helped with scheduling and product choice. -
Review 76 (2025-01-06 - Rating: 5)
Tyler from At your service plumbing is awesome. They fit me in earlier from a scheduled appointment and fixed my broken pipe issue. No complaints everything was explained and repaired.Appreciate everything -
Review 77 (2024-08-29 - Rating: 5)
Kyle was great. He helped identify the source of the stench under our sink. No unnecessary work. Quick, efficient, and courteous. -
Review 78 (2024-09-01 - Rating: 5)
Dan and Austin did a thorough annual check of our whole household plumbing inside and out. They were professional, courteous and extremely knowledgeable. We are so happy to have found a great plumber. We also had a kitchen faucet changed out and a whole house water filtration unit ordered for installation as soon as the parts arrive. On order also we have a system that will shut off our water if we ever have a leak saving us from water damage in the future. -
Review 79 (2024-03-05 - Rating: 5)
Dan has been my plumber for about 5 years now. He is incredibly knowledgeable. Dan always gives me options and recommendations and most recently upgraded all my fixtures and put in a flow monitor. As we were settling up and I was about to write the check, Dan noticed and error on the Invoice and recalculated it, correcting a $400 error! People say that customer service in the US is dead...I say hire Dan! And you will see what customer service should be. He is simply OUTSTANDING! -
Review 80 (2024-02-25 - Rating: 5)
Tyler went above and beyond when it comes to customer service and his detail to work. We appreciate his sense of humor and his quality of work that he does. We would highly recommend Tyler for any future project you may encounter. Tyler, thank you for respecting our home and helping us in our time of need. -
Review 81 (2024-11-07 - Rating: 5)
Iāve been a club member for over a year and the service is impeccable. Most recently Dan was out and installed 3 new toilets, remedied a fog horn issue, and listened to what I thought were concerns. Dan is personable, knowledgeable and genuinely cares for customers. Heās patient and kind and takes time to explain his solutions. Plumbing can be scary! I also want to give a shout out to JR and Elizabeth who are the front staff employees and they both should also get a 5-star. Very kind, flexible, and organized to set up appointments! Well done! I will continue to be a long lasting club member! Keep being awesome! -
Review 82 (2024-05-09 - Rating: 5)
Kyle, from At Your Service Plumbing, came out to identify and fix a leaking drain pipe in the crawl space under our house. He was here on time and took care of the whole project in one visit! I really appreciated his friendliness and efficiency. I will definitely call At Your Service Plumbing the next time I need help. -
Review 83 (2024-09-27 - Rating: 5)
Tyler was very helpful and shared a lot of information with me. I feel very comfortable with the bid and with Tyler. -
Review 84 (2025-01-01 - Rating: 5)
Originally we called AYSP for a service warranty problem with our disposal. They came several days earlier for the appointment, which was a plus for us. The repair was done quickly. We asked for an estimate for them to do the plumbing on our new generator. The three-man crew came out for a day and checked all of our plumbing systems. They also checked the connection to the generator. They calculated the BTUs for the gas line and contacted the Gas company as well. Very thorough. Everything was explained by Brett ni detail. He is very pleasant, kind and efficient. For an undertaking like we are doing with our full house generator, we felt like we understood the whole process and what it entails more clearly. An excellent experience. Highly recommend -
Review 85 (2024-08-22 - Rating: 5)
Tyler is a professional, determined and kind . Answered all questions and got to the source of our plumbing issue! My dog loved him, tooš -
Review 86 (2024-07-02 - Rating: 5)
I use At your Service regularly. They do a great job communicating with me. Have used them for leaks on several occasions, replacing a toilet-water supply valve, and a toilet replacement. Will continue to use them for my plumbing needs. -
Review 87 (2024-02-22 - Rating: 5)
Tyler was very professional and honest as well as personable. He took time to do and explain things that he didnt have to and was extremely helpful. We will definitely request him for future jobs! -
Review 88 (2024-09-18 - Rating: 5)
Fantastic service! Dan was extremely knowledgeable and professional. Quick, clean and excellent work! -
Review 89 (2024-06-14 - Rating: 5)
At Your Service provides top-notch service. The service advisor Kyle was very knowledgeable, professional, and personable and very good at communicating with customers. I highly recommend them. -
Review 90 (2024-02-28 - Rating: 5)
Matt was amazing. He thoughtfully and quickly found an obvious problem. We had him come to repair a kitchen faucet. We decided to replace the faucet and Matt was able to make the faucet work enough until he could return with the replacement. He recommended other repairs that were not as urgent but needed. He is professional and knowledgeable. I highly recommend Matt and At Your Service Plumbing! -
Review 91 (2023-12-26 - Rating: 5)
Iāve worked with Matt in a few different issues/projects. He is always accommodating, fair, and accountable. Will definitely use At Your Service in the future and more specifically, Matt! He is incredibly knowledgeable and was willing to work with my difficult schedule to ensure our home was safe through the holidays! -
Review 92 (2024-08-06 - Rating: 5)
Tyler and Matt are wonderful to work with, extremely professional and kind. I canāt overstate my satisfaction with the quality of the work -
Review 93 (2024-05-11 - Rating: 5)
At Your Service never fails to do an impressive and quality job. Always timely, great communication and top notch plumbers. Kyle went above and beyond to fix our plumbing issues. We trust them fully. -
Review 94 (2023-11-17 - Rating: 5)
Tyler and Alan were great. They came out my annual inspection. They fixed a few items for me, gave me helpful tips and wrote a report so I can monetarily plan for future repairs. Bonus, my pups got pets and attention. -
Review 95 (2023-11-30 - Rating: 5)
Matt was at my home yesterday to clear a clogged kitchen sink. I also had an issue with my garbage disposal. He successfully cleared my kitchen sink, cleared my bathroom sink (which wasnt part of my service call, he just did it because he was at my home) and replaced my garbage disposal, which I had previously purchased on my own. He was very professional and explained to me what the charges were for the services he performed. I would highly recommend At Your Service and highly recommend Matt!! -
Review 96 (2024-02-20 - Rating: 5)
Brett did an excellent job. Had an opening in the schedule and fit me in a day early. Fixed my leak with high quality parts and made sure everything was good to go. Friendly service! -
Review 97 (2024-08-06 - Rating: 5)
AYSP has been my plumbing provider for over 10 years now. They are responsive and excellent communicators from their receptionist, scheduler, plumbers and all the way through to their owner. Specifically, Dan, my plumber, is great!! His thorough knowledge and skill for all facets of plumbing has earned my respect and confidence. Today, in addition to all of the above, Dan found a leak that was previously undetected in a different system in my home. He truly saved my home(and me) from a potential catastrophe!!! Thank you AYSP! -
Review 98 (2024-02-20 - Rating: 5)
I called with non-emergent need. They had an unexpected opening and took care of my job ahead of original appointment. Brett and Andy took great care in my home, and provided fabulous customer service overall. Thanks so much! -
Review 99 (2024-04-17 - Rating: 5)
Top notch company. Iāve depended on them for 12 years. Never been disappointed. Itās a family business that treats employees as family. I have them check my plumbing every year-part of being a Diamond Club member. I canāt say enough positive things about this company! Iāve recommended them to severa l friends and they feel the same. -
Review 100 (2023-09-28 - Rating: 5)
Very happy with the service and professionalism of At Your Service Plumbing, and Tyler in particular. I had a pipe that suddenly started leaking and the problem was identified quickly, scheduled for repair in less than a week, and the repair completed in half a day. All along the way Tyler informed me of the scope of the project, all the steps involved and (without any pressure) pointed out other areas to be aware of for potential issues and future repair. When the repair was done (which involved digging around the outside of the house), everything was returned to its original state - almost as if theyd never been there. JR at the main office was also great with keeping me informed of when things would happen, and when the various parties involved would be arriving. Great experience with this company! -
Review 101 (2023-10-31 - Rating: 5)
Matt and his trainee were friendly, professional, thorough and demonstrated practicality with their quote.I am returning to update: Matt and his team dealt with so many unusual things presented by my 1946 home. The quote stayed the same but the hours and effort and creativity they had to put in were amazing. He called in the team he needed and got everything done that I was asking for in one day albeit a long one. Thank you so much! -
Review 102 (2024-10-22 - Rating: 5)
Matt solved a mystery we were having for our low pressure hot water coming out of our shower. We know we may need to bite the repiping bullet at some point in the future but he was not giving up on solving our problem today after replacing the insert and still having very low pressure. As a professional with years of experience Matt pulled some rabbits out of his hat and low and behold he was able to drastically improve the hot water pressure , even if it is only temporary as we acknowledge our pipes are over 50 years old. Many thanks Matt!Best RegardsTim Reidy -
Review 103 (2024-05-22 - Rating: 5)
Dan did a fantastic job removing some old plumbing and putting in new. He added pieces to make it all blend. He paid great attention to detail. -
Review 104 (2023-12-27 - Rating: 5)
Tyler Copeland did some significant repairs with minimal intrusion and kept me informed at every step. When I asked about whole house repiping he was also honest about what needed to be done soon and what was more of an upgrade option. Not enough companies tell you when not to give them more money. Highly recommend this company. -
Review 105 (2022-11-21 - Rating: 5)
Matt was beyond professional from the moment he arrived. He was kind, thorough, and informative. He even made sure that I was using all the benefits of being a Diamond Club Member (I HIGHLY recommend you join), one of which was same-day service. I have been a customer of At Your Service for at least 10 years with an old home, and theyāve never done me wrong. I have no idea how their rates compare to others, but even if theyāre high, I would (and have!) pay for them every single time. You will not regret hiring AYS Plumbing. Theyāre simply amazing. -
Review 106 (2024-10-28 - Rating: 5)
We have been a Diamond Club member for many years. Dan has provided us with excellent service every time he has been to our home. He is very thorough, explains everything and always goes above and beyond. I trust him completely and always appreciate his tips and suggestions. I highly recommend At Your Service Plumbing for all your plumbing needs. -
Review 107 (2023-08-30 - Rating: 5)
Review - Tyler & Andy did a fantastic job on our plumbing work 8/29/23 in Lakewood. we Will definitely use your services in the future if needed, & recommend you to others needing plumbing services. Both men were extremely courtious, explained fees & options very well, and went above & beyond to do great work & complete the job. -
Review 108 (2024-04-15 - Rating: 5)
Matt was very thorough in explaining what needed to be done, providing options and quotes for each option. Matt did a great job installing my new toilet and rebuilding the cylinder in my shower. -
Review 109 (2023-11-07 - Rating: 5)
After Many disappointments with other companies, I finally found the perfect plumbing company in āAt Your Service Plumbing!ā From beginning to end, a wonderful experience. Professionalism, knowledge, attention to details and excellence in service, describes them perfectly! My technician, Tyler, is an absolute gem! Smart, professional, kind and thoughtful. Exemplary service! My heartfelt thanks to Tyler and At Your Service Plumbing. -
Review 110 (2024-06-13 - Rating: 5)
This is an extremely nice cordial and professional young man! He addressed all of my concerns. I really like him! He performed our yearly inspection and I would always ask for Tyler as our go to guy! I think hes the very best$šššš -
Review 111 (2023-12-14 - Rating: 5)
Tyler and At Your Service Plumbing saved the day! Our hot water heaterās expansion tank failed and we didnāt notice it until 3:30pm in the afternoon. Tyler was at our house by 4:15, and had everything fixed up by 5:30pm. Tyler was very professional, friendly, and knowledgeable. I highly recommended At Your Service Plumbing, and I will be signing up for their membership program based on this experience. -
Review 112 (2024-04-19 - Rating: 5)
Managed to work me in sooner than scheduled. Kyle explained everything he was doing and offered possibilities of repair. Friendly, personable, and put up with me looking over his shoulder asking endless questions. -
Review 113 (2024-01-16 - Rating: 5)
After 4 days of below freezing temps we finally won bust pipe bingo. At Your Service was quick to respond and we had our water service back in less than 4 hours after it happened. Our plumber Kyle was outstanding. -
Review 114 (2023-09-15 - Rating: 5)
I never do reviews but I felt compelled to do so after working with At Your Service Plumbing. After getting several quotes to get my water main replaced I chose to work with Dan from At Your Service Plumbing. Dan was friendly, knowledgeable, and responsive. He got the job done when he said he wouldāand it wasnt an easy job. Him and his crew stayed all night to get the job done and make sure they didnt leave us without runing water. I would definitely recommend them to family and friends! -
Review 115 (2024-04-03 - Rating: 5)
Tyler was very professional and spent a lot of time asking questions about what I wanted for my repipe. He had a lot of knowledge about what needed to be considered and was able to offer me multiple options and price points on the quotes. -
Review 116 (2024-08-29 - Rating: 5)
This was the yearly check on plumbing and under the house which is part of the annual membership. Very thoroughof faucets, pressure, water heatee, washer conbection, etc. -
Review 117 (2024-08-14 - Rating: 5)
Tyler was very pleasant and knowledgeable about the project that needs to be done at my home. Thank you -
Review 118 (2024-11-01 - Rating: 5)
Kyle arrived early, after we were contacted to make sure this would work for us. He was friendly, professional and courteous. He saved us a considerable expense when he was able to make some adjustments instead of replacing some fixtures that we had thought needed replacing. We are very happy with the service he provided -
Review 119 (2023-05-25 - Rating: 5)
Zach was very thorough in looking over the situation, explaining the process and costs. He was careful to keep the area clean and efficient in doing the work necessary to get our plumbing working properly. He took time to answer questions and make sure everything was done. I would use them again based on Zachs visit. I have not enough experience with pricing in the NW to decide if it was a good value. -
Review 120 (2023-09-09 - Rating: 5)
We worked with Matt. He came out and did a whole home inspection of a home we own. Matt helped us come up with list of items that needed to be done and explained why. The work was scheduled, Matt was on time and the work was professionally done. JR also did a good job keeping us updated througout the project -
Review 121 (2024-04-23 - Rating: 5)
Matt was extremely knowledgeable, respectful and explained my options very clearly.He was very detailed about options, the process and took great care with keeping my house clean -
Review 122 (2023-06-15 - Rating: 5)
At Your Service is an excellent company. Matt and Kash were on time, understood my needs, weāre responsive and professional - and they fixed the problem. Matt gave a thorough explanation of pricing so there were no surprises. I highly recommend them. -
Review 123 (2024-10-03 - Rating: 5)
Had annual inspection and a plumbing noise problem. Kyle was knowledgeable, helpful and friendly! -
Review 124 (2024-09-08 - Rating: 5)
Matt is very impressive. I finally got some problems fixed that I have had for years because of Matt. -
Review 125 (2024-11-14 - Rating: 5)
Dan goes above and beyond every time. Hes the best. -
Review 126 (2023-07-21 - Rating: 5)
Zachary arrived less than an hour after I called At Your Service Plumbing and saved the day. Im having guests over tomorrow and I had a badly backed up kitchen sink. He explained what he was going to do, explained the costs before he started the work, and was efficient and professional. I highly recommend. -
Review 127 (2023-12-15 - Rating: 5)
Kyle and Tyler came out to fix my clogged pipes and stayed after hours to get the job done. Thank you so much!!! Big takeaway, if you can scrape it off your plate or pets bowl, do so, and throw it away. Garbage disposals cannot disintegrate kitty food or food scraps enough to not clog or cause a blockage. Plumbing is expensive and you get what you pay for. If you like quality, trustworthiness, and great customer service, try At your Service Plumbing. -
Review 128 (2022-08-26 - Rating: 5)
We had a great experience (August 2022) when we called to get a leaking faucet fixed. JR got us on the schedule quickly, which was terrific. Zach did the diagnosis and repair work. He was thorough, careful and thoughtful- communicated frequently as to what he found and got the right parts ordered in partnership with JR. Appreciated the care taken to wear booties and mask when in the home, and he was open and friendly. He left the bathroom neat as a pin, too. Thanks, At Your Service, for such amazing customer service! -
Review 129 (2023-06-08 - Rating: 5)
Great service from beginning to end. I was able to schedule an appointment within two days and the plumber arrived punctually. He was extremely thorough and professional in explaining my issue and had it repaired within a couple of hours on the same visit. Super friendly service from the scheduler and the plumber and I highly recommend them! -
Review 130 (2024-01-24 - Rating: 5)
Tyler and really everyone at At Your Service Plumbing is awesome. I love their expertise. Tyler helped me during the cold snap when I had no water for 7 days. Thank you Tyler. -
Review 131 (2023-03-28 - Rating: 5)
Matt showed up at the beginning of a two hour window. He is very friendly, soft spoken, and so....... nice! I explained to him about my drippy faucets, and after closely examining the faucets in both bathrooms, he provided me with 3 different quotes that I could choose from depending upon which option would work best for me. He took as much time as needed to carefully explain each one while answering all my questions until I was comfortable with the option I finally selected. Matt appeared very confident in the job he had ahead of him, and now I have no drippy faucets! Hes such a great guy and definitely knows his plumbing. No surprises, disappointments, or regrets....just a good job done and a smile on my face! -
Review 132 (2024-03-23 - Rating: 5)
Brett M got down to business and fixed my issue fast. He idāed the problem and showed me what the issue was, then laid out the options to correct them. Courteous and friendly. The costs to repair things are a bit staggering but I felt confident that his repair would last. Would recommend to others without a doubt.Called with another plumbing issue. Brett once again did his best to fix my issue. He gave me all the options while being friendly and honest. Thanks again. -
Review 133 (2022-07-21 - Rating: 5)
Matt was awesome and very knowledgeable. He tried to answer all my questions and explained how and what to do in regards to maintaining our equipment. We had one we could not figure out in my old home without going the expensive diagnostic. So we will save that for another time. But I will definitely use this company again and request Matt . I love that he took the time to locate and show me how to shut off the water Incase of an emergency. It was a great experience. I feel much more confident. -
Review 134 (2023-06-02 - Rating: 5)
Have worked with At Your Service for YEARS! It finally came time that we really needed to replace the galvanized pipes in our home that was built in the early 60s. Because of the size of the job we got some estimates from several plumbers in the local and Seattle area. At Your Service wasnāt the least expensive, but it was the most fair, thorough, and transparent estimate we received. Andy and Brett went through the entire house and crawl space to really understand the job to prepare an absolutely reasonable estimate. We were so glad because we already really liked working with them.Once we agreed on the work and estimate, they took care of managing all of the permits and recommended a company they worked with and trusted to help us open up our sidewalk. Made getting the project going real easy for us. I canāt tell you how many times I called and talked to Elizabeth, but she was always patient and helpful every time.Andy, Brett, Kyle, and Kash all primarily did the work. It was a week long project and they were laughing and having a great time through it all. The quality and attention to detail was impeccable. I could even hear them get excited about how well the installation was going and how proud they were to have done such a great job. I am fortunate enough to know what itās like to work with people you really enjoy collaborating with and what that can do to elevate not only your own performance, and quality of work, but also as a team; these folks have the right spirit and stellar skills!We only had one little bump and Dan came over to help out the team with patching up our sewer main when the flow was interrupted.The job was done exactly when they said it would be and we are SO HAPPY with the results. Our water flow and drainage is phenomenal. We will always be At Your Service customers for life!!Thank you Andy, Brett, Kyle, Kash, Dan, and Elizabeth!! ššš -
Review 135 (2024-04-12 - Rating: 5)
We had a urgent repair with our outdoor faucet, it had been bumped and was leaking. First Zachary came and told us what we needed to do before he could dig. He called 811 and everyone came quickly. He helped so much. Tyler came today to do the repairs and we are so impressed with his work. It was snowing, sleeting and freezing, not once did he complain and did such an amazing job. We have water again and a new plumbing company we trust. Heartfelt thanks to JR, Zachary and Tyler. -
Review 136 (2023-12-21 - Rating: 5)
Tyler provided great service. He took the time to verify our water leak and completed the repair. We are very happy with the results. Thank you Tyler. We will use your service again -
Review 137 (2023-11-02 - Rating: 5)
Tyler has been at our home twice in the past year. He has been kind, respectful and professional both times. It is very comforting to have the the same guy here both times as for he had already had acknowledgment and history with our plumbing situation. -
Review 138 (2024-12-05 - Rating: 5)
Great service, clear and timely communication, excellent care taken throughout servicing. -
Review 139 (2023-01-31 - Rating: 5)
Dan did our annual plumbing inspection. He was most thorough, explaining everything he did and why. Part of the inspection even included a thorough inspection of the crawl space with pictures. This company also came out and repaired a burst pipe at our home on Christmas Eve! They arrived within 30 minutes of being called. We pay $103/year for their Diamond Club, which puts us at the front of the line in the event of any emergencies. This also includes the annual inspection. Itās paid off in spades. This company is just phenomenal! I highly recommend them. -
Review 140 (2024-03-09 - Rating: 5)
This is the fourth time in at least five years we have had At Your Service come to the house and work on plumbing problems. We have old pipes so there is always something going on.Tyler Copeland was our tech and he is great! We have had him in the past and everything always works out well with his work. He is upfront about problems and pricing and has never disappointed. He called in Kyle to help him as the latest problem became more involved and Kyle also did a really good job.At Your Service staff are always polite and friendly. They return calls (and that doesnt happen often anymore) and are easy to communicate with.We are very pleased with this company and will be using them again, hopefully not too soon :)This is an addition to the previous review cause I cant figure out how to do a new one :) Its been five months since we used AYSP. Once again, we had a great experience with the business. New waterheater to replace the one that had started leaking (it was 19 years old!!). They squeezed us in and Kyle spent his day working on getting the old one out, everything cleaned up and a new one put in. He was professional but very friendly and nice, kept us informed on what stage he was at and made sure everything was clean when he was done. Weve never had any problems with AYSP and would recommend the business and Kyle to everyone. -
Review 141 (2023-10-02 - Rating: 5)
Tyler is an impressive technician from a company that is professional and experienced we thank him for being so thoughtful and thorough and friendly. TH who placed a call advan e made me happy the whole day because he was so genuine and real. -
Review 142 (2022-11-04 - Rating: 5)
Matt, JR and Elizabeth have been super to work with. Responsive, thorough and professional. The integrity is strong with this family owned, small business. In the past 12 months I have called them in for help at two locations for random services and always my needs have been met. I have faith that they will always do their best for me. Great communication is one of the many aspects that I really appreciate with these guys. Highly recommend. -
Review 143 (2024-10-15 - Rating: 5)
Kyle did a great job, very polite and professional. -
Review 144 (2024-10-30 - Rating: 5)
Brett arrived on time, communicated clearly and completed necessary repairs as stated and for the price quoted. They were careful in the process and cleaned up after. I appreciate having hot water again! Thank you Brett -
Review 145 (2023-03-13 - Rating: 5)
Tyler was extremely professional and helpful. He was kind enough to tell us to check to see if our faucet was still under warranty which did save us money. They also did an outdoor plumbing pipe repair and did a wonderful job of cleaning up. I would highly recommend this plumbing company. -
Review 146 (2023-03-01 - Rating: 5)
Excellent- Zachary was extremely knowledgeable and friendly. He was at my home for about 5 hours and felt I was in good hands the whole time- he worked on my garbage disposal and outdoor spigot having to make hole in my bedroom inside wall to get to inside plumbing- he explained everything so that I could actually understand what was going on and what had gone wrong to cause the leak; he explained clearly , too, what went wrong with disposal. I was very impressed and will definitely recommend to anyone ever in need of plumbing services.Thank you! -
Review 147 (2023-09-06 - Rating: 5)
As I am starting a kitchen remodel I really appreciated Dans knowledge and the breakdown of prices. I felt the service was a good value and will be looking forward to using their services for my plumbing needs! I also appreciated the communication up to the appt the staff are very professional and timely which is appreciated. -
Review 148 (2023-07-21 - Rating: 5)
I will always use At Your Service for all my plumbing needs. They not only know so much but they are able to creatively brainstorm with you to give you the best and most cost effective way to bring your dream project to reality. All of this with giving amazing customer service and standing behind their work 100%. I have never had a problem with any of the many projects they have done at my house. -
Review 149 (2024-01-26 - Rating: 5)
Did a thorough yearly plumbing inspection in our house. Recommended areas to keep on eye on (very few), areas that needed attention soon (none) and areas that were in good shape (most of the house). We have used At Your Service Plumbing for years now and trust their recommendations. Excellent company. -
Review 150 (2023-08-25 - Rating: 5)
Office staff was quick and helpful scheduling a water filter system check. Service Tech was on time, very helpful, and provided outstanding service. He was also able to give me quotes on a few other plumbing projects needing done around the house. -
Review 151 (2022-12-28 - Rating: 5)
We have used At Your Service Plumbing for few different reasons since buying our old (new to us) home in June. Each time, Zachary has been the plumber who comes out and each time he has been incredibly professional, kind, and thorough. This past experience ended up being a larger problem and required external sewer pipe experts to come out. Zachary provided a fantastic referral and we began the next step in our very costly Christmas surprise journey. Meanwhile, unbeknownst to us, Zachary was working behind the scene with Kathy, the owner of At Your Service Plumbing to show extra care and kindness. We had a significant recent life event just before the sewer issue and Zachary and Kathy went out of their way to take good care of us. I will always go back to At Your Service for all of our plumbing needs. I want to give a special thanks to Andy as well. He came out to provide a second look and assistance when Zachary wanted to make 100% sure the issue was what it was. Andy was also incredibly empathetic and even shared a similar personal experience he and his family had been through.Thank you all, Zachary, Kathy, and Andy!!! YOU are what makes the world a better place. -
Review 152 (2023-12-04 - Rating: 5)
At Your Service plumbing professionals have upgraded and maintained my home since 2019. The annual inspection is always thorough and gives me peace of mind. Dan has been my go-to guy for the last three years and I am completely satisfied with his expertise and advice. They are not cheap, but you get what you pay for, and I am confident that I get quality work and parts. -
Review 153 (2024-12-21 - Rating: 5)
Tyler was able to help with a plumbing emergency same day. He was quick, thorough, honest, and knowledgable. We highly recommend At Your Service Plumbing! -
Review 154 (2024-03-29 - Rating: 5)
Brett McCurry, with At Your Service Plumbing - Installed a new Kitchen Sink Faucet, a new Hot Water Dispenser, a new Water Filter, Then he Repaired a leaking Pipe and Optimized a Tangle of Plumbing and various Plug-ins Under the Sink. He arrived on time, was informative as to what needed to be done and completed the project in less then an hour. I will certainly call: At Your Service Plumbing again, when-ever I may be in need of a plumber. -
Review 155 (2023-03-09 - Rating: 5)
The office is very responsive and helpful. Brett(main) and Kyle provided professional and timely service for replacing our water heater, pressure regulator and shut off valves. Brett is a great communicator and very personable/ knowledgeable. First time we used this business and will call them again when needed. -
Review 156 (2022-04-04 - Rating: 5)
I had two leaking hose bibs replaced and a new water line installed for an ice maker. Tyler did a great job of explaining how he would take care of the issues and went right to work. He worked quickly and tidied up any mess when he was done. He was professional, knowledgeable and friendly. If I have any plumbing issues in the future, I will use At Your Service Plumbing again. I am very happy with the service I received. Thank you, Tyler, for a job well done. -
Review 157 (2023-07-25 - Rating: 5)
BrettDid a fantastic job.He is such a wonderful ambassador for your organizationThanks also to JR for his incredible customer serviceThank you so much for the professional care you show me alwaysBest regardsJulie Springer -
Review 158 (2024-11-20 - Rating: 5)
Tyler is an excellent plumber! Solved the problem that 2 other plumbers could not! Excellent service at an affordable price. -
Review 159 (2023-10-23 - Rating: 5)
Itās about time I left a review. Weāve been using At Your Service for years! Always professional and personable no matter which plumber comes out! Most important to us is trustworthy and competence. Highly recommend! -
Review 160 (2023-10-20 - Rating: 5)
We cold called this company in an urgent situation and their response was within 24 hours. Great service, quality of parts, craftsmanship. I would recommend for anyone who is invested in their plumbing systems. -
Review 161 (2022-08-03 - Rating: 5)
10 stars! Dan (and trainee Kash) were very informative and super friendly. The inspection was extremely thorough, with several repair/replace options. They didnt leave until all of our questions were answered and offered a few pieces of advice on general maintenance to keep our pipes healthy. Highly recommend! -
Review 162 (2022-02-09 - Rating: 5)
Brett arrived in a timely manner, got right to work with evaluating the cost, which he presented to me. It seemed expensive, but when you have a leaky shower, it is worth it. He worked on repairing the faucet, had to leave to get parts, returned and had it finished within three hours. He was diligently, respected my home, and the shower faucet handle is fixed completely with no leaks. Excellent! -
Review 163 (2024-11-25 - Rating: 5)
AYSP is impeccableā¦ in their word, in their product, in their service. I donāt even think of calling anyone else because I know Iāll be well taken care of, theyāll ask questions, and offer options and advice. The team is tenured and kind. -
Review 164 (2024-05-18 - Rating: 5)
Tyler was very professional and helpful, providing information and options for me from which to choose. Im very happy with the work and the price. -
Review 165 (2023-09-08 - Rating: 5)
Matt was very friendly, knowledgeable and efficient. He found the problem, explained in detail what needed to be done and quickly fixed the problem. I would highly recommend At Your Service Plumbing and Matt for any of your plumbing needs. -
Review 166 (2023-06-28 - Rating: 5)
I am a subscription member at At Your Service. My plumbing emergencies always seem to happen on the weekends and on major holidays, so they are invaluable to me. Matt came out late last night and repaired at emergency. That would have been difficult to leave until the morning. Thank you, At Your Service Plumbing! -
Review 167 (2022-06-22 - Rating: 5)
At Your Service Plumbing Team is very professional. I felt like they handled my service call as if I were a VIP! I am keeping their contact information locked in my phone. I will not hesitate to call them for any of my Plumbing issues. Matt thank you again for the exceptional customer service. I sincerely appreciate you explaining everything to my tenant and I in terms that we could understand. -
Review 168 (2023-05-16 - Rating: 5)
Zachary did an excellent job. He is courteous, conscientious, and professional. He is thorough and detailed oriented. He has excellent people skills , he did a good job explaining the process and answered our questions.We will recommend Zachary and At Your Service. -
Review 169 (2024-02-15 - Rating: 5)
This company is very thorough and reliable.They communicate promptly about any changes in scheduling. They are meticulous about wearing shoe covers and using mats to protect the floor. The plumbing work is done well. Matt was our plumber this time and he was awesome. But quality costs and they arent cheap. -
Review 170 (2023-06-15 - Rating: 5)
Updating June 7, 2023 - third visit!- I am once again happy to recommend At Your Service Plumbing. Brett was my technician today. He was was fast, efficient, and super friendly.(Visit two, 2022)This is my second time using this business to help me with some household plumbing. Both times, the technicians were on time, fixed my problem quick, and didnt try and oversell me on repairs.I love in a 110 year old house with some weird DIY holdovers from the previous owners that need to be updated. Both times the At Your Service guys came out, they offered suggestions and walked me through where things can and should be improved in the future.I have a couple major projects coming up on the house and will definitely hire this company as the plumber for those.Hire them right now. -
Review 171 (2021-09-23 - Rating: 5)
I am so satisfied with this company and most of all Andy. The most professional, most formative in the process and completion of my repairs. I was informed of every step of the way. Absolutely no pressure but was explained why these repairs were needed and why. Highly recommend this company and do ask for Andy to be the one to service your home. Elizabeth I thank you as well for adjusting your schedule to fit in my emergency call as 17 others companies had no interest in helping.Thank you to you all!Kimberly -
Review 172 (2020-10-10 - Rating: 5)
The level of customer service and care was phenomenal from the minute I made my appointment with JR who was super friendly and professional over the phone and explained the process. He also called to let me know when Matt My technician would arrive.and I got a text too... their timing was impeccable.. Since Iām in work conference calls all day, timing is super crucial for me. Matt technician arrived on time and quickly understood My schedule dilemma .. upfront he communicated an accurate estimate of the time he would take which was super helpful.Matt was super thorough with his assessment of house for my quote and addressed the issue with My shower leak-. itās now working great š , and he was very knowledgeable and patient he answered all my questions... and was transparent with everything explained pricing and services to ensure I got the best deal. I really appreciated Mattās attitude and willingness around wanting to educate/ help me understand. Gaining a deeper understanding of things like this Is important to me. He is very passionate about his work too ie Not Just āgoing thru the motionsā which was very refreshing to see !I honestly have never experienced a contractor like this before !!In the past Iāve had really bad experiences with shady unscrupulous contractors who donāt understand customer customer care but this company has restored my confidences.Iād highly recommend At Your Service Plumbing to anyone and especially to anyone whoās had nightmare experiences with other plumbers-. thank you so much !!! -
Review 173 (2020-10-08 - Rating: 5)
I have found the staff and plumbers to be very respectful, professional and genuinely empathetic to the customers needs. Their name says it all. I go to them first and foremost and I have never been disappointed! At Your Service is innovative in their problem solving and they follow through with thoughtfulness when finished. I know of no better plumbers to trust in my home.Dan Larson is the best in every way. His expertise is unsurpassed! His problem-solving ability is innovative and cost-saving and his customer service skills are above and beyond the highest of standards. -
Review 174 (2024-09-12 - Rating: 5)
Professional and friendly service, from the person on the phone to the plumber. I recommend this business. -
Review 175 (2023-07-24 - Rating: 5)
We were upgrading our toliets. They havent been changed since the 70s. Had a 1 piece hose & pipe connection for water. It was old and burst when we changed toliet out. Called up AYSP on Monday after temp fix didnt work, owner apologized that first appt available was the following Monday. We took appt, happy to wait as it wasnt emergency. Owner called on Friday and confirmed appt for Monday morning. Got call from him again when plumber was 10mins out. Thankfully plumber was prompt, and courteous. Fixed issue after inspection and quote, took less than an hour. Plumber was fast and efficient, as hes seen same issue several thousands of times in the area over the years. Were happy to have plumber we can call in the future. -
Review 176 (2024-01-20 - Rating: 5)
Using this company second time. Consistent great work. Tyler explains everything and answers all questions. He also noticed and disconnected a hose to prevent pipes freezing free of charge. Thank you so much! -
Review 177 (2023-08-19 - Rating: 5)
They came out and professionally went through their system evaluation to see if a drain cleaning was necessary. After the inspection was completed, they recommended the service needed and didnāt press any unnecessary services. Happy with my experience. -
Review 178 (2023-08-07 - Rating: 5)
We have used At Your Service Plumbing to deal with leaks in our pipes, a dysfunctional ice maker, and the purchase of a water heater for our home. We would recommend the firm wihtout hesitation. Apart from their competence the advice weāve received reflects a concern for our long term satisfaction rather than simply a profitable transaction. -
Review 179 (2024-08-27 - Rating: 5)
He did the great job š and let me know how to maintain in the future -
Review 180 (2023-04-24 - Rating: 5)
I would like to say great job and a military high five, civilian high five and most important an old women high five. Dan, Zach, Kyle, and Kash were so very helpful and kind. They put up with my questions even when asked more then once. They were on time and went above and behind with the job. They were fast with the job and completed it with expert working skills. At Your Service Plumbing have great people that they have working for them. Not only the ones who come to the house but at the office at well. Elisabeth was a great help as well. Thank you all for your help and service. Sincerely Patty -
Review 181 (2023-08-18 - Rating: 5)
I needed an issue looked at and the office was able to send someone out quickly to look at the problem. Matt was professional, thorough and communicated clearly what was going on and what my options were. Will be using for future needs! -
Review 182 (2023-08-03 - Rating: 5)
Tyler and his apprentice Kyle had a challenging project at my house in the boiling hot attic, with ceilings so low they could not stand. So professional. So thorough. Best customer service. If I can figure out how to send a picture, you will appreciate what they faced. I highly recommend At Your Service Plumbing. -
Review 183 (2023-03-03 - Rating: 5)
Tyler came out from the company and provided me with exceptional customer satisfaction. He was very knowledgeable , communicative and did a phenomenal job, repairing toilet leak , drawing clogging for our vanity and the kitchen faucet. I would recommend this company and Tyler to come on out to any jobsite. -
Review 184 (2024-09-18 - Rating: 5)
At Your Service Plumbing is always a good choice. The whole staff is amazing! -
Review 185 (2021-09-02 - Rating: 5)
Very courteous and professional. Looked at my two plumbing problems, then showed me what was going on, the options available and what they would cost. Was able to fix my kitchen sink leak, and replace my toilet - telling and showing me what had been wrong and how the problems were being corrected - quickly and without having to turn off the main water source. Also did a āplumbing systems inspectionā on my home and explained the results. I felt well informed and very pleased with the work done. Canāt even tell anyone was here, they were so clean and efficient. Highly recommend. -
Review 186 (2022-01-20 - Rating: 5)
Matt with At Your Service plumbing did a great job explaining the process and identifying the plumbing issues in my house. He provided clear information about each issue and pricing so that I could determine which items to fix today and which to postpone for a larger project when other drywall repair would be required. I was very happy with the service. -
Review 187 (2023-06-29 - Rating: 5)
At Your Service did a great job. Did a thorough checkup, inspecting every plumbing fixture/water source in the house. Informed me thoroughly of what they found, and gave me options for how to keep the home in good shape. -
Review 188 (2024-04-04 - Rating: 5)
Fantastic company to deal with and great service person. Kyle was friendly, very knowledgeable, very professional, very thorough. Will do business again in the future. -
Review 189 (2021-10-12 - Rating: 5)
I had a shut off valve installed so this 72 yr old woman wouldnt have to crawl under my house and a water regulator. I have older pipes the water regulator takes the pressure off the old pipes so they last longer.Tyler and Matt were the gentleman who did the work. They knew their business and explained all procedures to me. They were on time and they did and excellent job. I have been with At Your Service Plumbing for many years and have always been happy with their work and the kindness they have displayed. -
Review 190 (2022-05-10 - Rating: 5)
Dan has been great to work with. Very thorough and is always respectful of our home. He goes over every detail and is always willing to answer any questions. I highly recommend At Your Service Plumbing. -
Review 191 (2024-04-17 - Rating: 5)
Just worked with Dan and he was extremely thorough and helpful! He answered all of my questions and went above and beyond on our inspection. Thank you! -
Review 192 (2019-05-15 - Rating: 5)
You wont be disappointed with respectable service, up front pricing, education, knowledge, care and respect of your property. They give quality work with warranties, follow up and are a local company so they know the neighborhoods and builds well. Andy, Brett, Dan, JR and all the rest of the team are kind, respectful and knowledgeable. They have now serviced 2 of my homes over 10 years now and no failed systems! I refer friends and colleagues to their business! -
Review 193 (2020-04-10 - Rating: 5)
I am a happy, happy, happy homeowner!Totally burned out fighting my home protection provider for months, I sought out At Your Service based on the lauds from previous clients.They were all right. From my first call taken by JR who provided definite time/dates and call to verify; to Ms. Elizabeth, who contacted me the day of, to the punctual arrival of Dan and Brett, I received nothing less than professional service that is rarely seen these days.Dan and Brett arrived as scheduled; their evaluation left me with several (3) options of repair, explaining each clearly. There was no pressure or sales pitch; just facts. And, that is how it continued facts, procedures, clarifications, rules and regulations. All up-front, no time wasted! And that is how the installation continued: quick, efficiently, professionally.Thank you all for making this a very positive and painless process! Ykm -
Review 194 (2020-04-26 - Rating: 5)
Amazing work by a great team! Andy and his team was very professional and very thorough. The work was done quickly and efficiently and the clean up was spotless! Also, nice friendly people to be around :). This company will get all of our plumbing business -
Review 195 (2021-10-26 - Rating: 5)
Our water gas water heater was 17 years old, installed by the previous owner, and had probably never been drained or inspected.We decided to replace rather than wait for failure. Been there done that.Matt arrived exactly when they said he would. He was very professional and knowledgeable. His truck had a complete inventory of parts and tools. Within a couple of hours he was finished. The new heater is anchored (the old one wasnāt), it sits in a pan (the old one didnāt) and has a leak alarm. We couldnāt be more pleased and weāll call them next time we need plumbing. -
Review 196 (2020-03-06 - Rating: 5)
We recently had an old toilet replaced with a low flow toilet and also an old dripping faucet replaced. We had an appointment within a few days after we called. Andy had several styles on his truck and installed everything the same day. It really is one stop shopping!. We have called At Your Service Plumbing and had Andy do work several times for different issue. He is always punctual, professional, explains all options and we have always been very satisfied with the work he did. Everyone at the company from the receptionist when you first call to the service people who come out are friendly, explain everything including charges head of time so there are no surprises. We have recommended At Your Service Plumbing to both family and friends.