Mike Williams Plumbing, Heating, Air Conditioning & Sewer

Located in Springfield, Illinois

Address: 3225 E Clear Lake Ave, Springfield, IL 62702, United States

Phone: +1 217-439-4776

Rating: 4.6

Services

On-site services
Online estimates
Repair services
Appointment required

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-09-07 - Rating: 5)
Kirk was top notch and we highly recommend him! I truly felt like Kirk had compassion the whole time he was helping with our plumbing issues and very personable! I never once felt like he was trying to take advantage of us or give us the run around he was straight to the point but again in a caring way and gave us options! Kirk also went out of his way to make things work for us, it was a blessing. We felt comfortable with Kirk and he was willing to answer all of our questions! Great guy, see Kirk you wont be disappointed!

Review 2 (2024-12-12 - Rating: 5)
Billy was prompt, friendly and professional. He took his time to diagnose our furnace issue and ran several checks after the repair was complete to ensure everything worked properly and operating safely.

Review 3 (2024-08-02 - Rating: 5)
Im so pleased with my service at Mike Williams. They were so helpful when I called to schedule and were flexible with the times I had available, arrived promptly at the scheduled time, and sent a text in advance with the picture of the technician. The technician, Josh, let me know what the cost would be before getting started and got right to work getting our drain working again. It now works better than it has since we moved in!

Review 4 (2024-12-20 - Rating: 5)
Kirk was so kind and helpful! I’m so thankful he was able to install my new water heater! If I ever need help again I will be sure to call Mike Williams!

Review 5 (2024-11-08 - Rating: 5)
Kirk did an excellent job. He was prompt, explained the situation and billing. Job was completed quickly and successfully,As always I was pleased with Mike Williams service.

Review 6 (2024-08-23 - Rating: 5)
Mike Williams’ team has helped me with all of my plumbing and hvac needs since I purchased this house. They are all prompt, professional, and friendly.Kirk made two trips out to assist with updating the gas line for my new range, and was so helpful in getting me the best solution for this situation. I appreciate the effort he made to explain my choices, and with the final results. Thank you for all of your assistance!

Review 7 (2024-08-01 - Rating: 5)
Dave was amazing, he really listen to my concerns, and check everything I pointed at. By doing that, we discover my septic tank not working. Thank you so much for a wonderful experience. Will do business again if I need help again, with plumming, heating. Last year you guys did a great job with my New AC unit. Thank you 🙏

Review 8 (2024-12-12 - Rating: 5)
Austin Key from Mike Williams was awesome. We appreciated him for being courteous, kindness, knowledgeable, thoughtful, and honesty. He is a great asset for Mike Williams.

Review 9 (2024-09-18 - Rating: 5)
Found a plumbing issue in the early hours of the morning. Called Mike Williams before 8 am, had a plan for Ryan to be at our house in the afternoon. Problem solved and handled before the family got home for the evening. Ryan was very efficient and very professional.

Review 10 (2024-07-25 - Rating: 5)
We called to get a small plumbing job completed. They provided me a same day option, but I couldn’t be there at that time. They arrived next day. Our service person was very polite, explained what was needed and what could be needed before doing any work. It was easy! I would recommend to anyone.

Review 11 (2024-12-10 - Rating: 4)
A bit pricey for the service but the technician Ryan was thorough, experienced, informative, punctual and very polite. Would recommend Mike Williams Plumbing and Ryan as the tech.

Review 12 (2024-07-23 - Rating: 5)
Billy did a great job with our seasonal maintenance check. He was very personable and polite. He caught an issue that would have caused our unit to short out if left unattended. We are so grateful!!!

Review 13 (2024-10-21 - Rating: 5)
Kirk was excellent, phenomenal even. He really helped us out. He educated me on what was wrong and showed me how to properly install a sink stopper. Also helped with the pipes in the sinks. He was truly a blessing when we really needed it. Fast, efficient and was just amazing all around. KIRK IS THE MAN TO GO TO!

Review 14 (2024-11-11 - Rating: 5)
Austin is fantastic... professional, friendly and dedicated. Always explains everything well and takes time for you.... hes my #1 choice!

Review 15 (2024-11-26 - Rating: 5)
Great service! Kirk did a great job and answered all questions and issues. Very personable and professional at the same time!

Review 16 (2024-07-30 - Rating: 5)
Ryan has been assigned to a few different jobs over the last 2 months or so. He has been helpful, professional, & considerate of all the requests & concerns. All options were throughly explained for each job. Work was completed in a timely manner & including cleanup.This is all appreciated when I’m juggling work & home responsibilities. Highly recommend as a technician.

Review 17 (2022-06-17 - Rating: 5)
No one enjoys spending money on a new water heater. It never goes out at a convenient time. We were happy we chose Mike Williams Plumbing. From our first contact, we were given a time line. An appt was made. Josh & Kendall did a good job of explaining the issue. They also gave us a choice of repair or new with pricing for both. Explanations were concise & clear. We chose to go with new as our water heater was already 11 years old. It had to fit in a very limited space. They made sure it did & fit it in perfectly. They left the space cleaner than when they arrived.Professional & pleasant throughout.Thank you gentlemen for a job well done.

Review 18 (2024-12-03 - Rating: 5)
Great service and knowledgeable about my issue. Brett was efficient and quick. Live saver my house was 40 degrees. Thank you so much

Review 19 (2024-12-17 - Rating: 5)
Dave was very knowledgeable and explained what work needed to be done. He was able to complete the job that day.

Review 20 (2024-11-27 - Rating: 5)
Diagnosed and fixed my plumbing problem and kept me informed throughout the process. Left no messes, double checked everything, and friendly too!

Review 21 (2024-07-31 - Rating: 5)
Greg Johnston provided excellent service and explanations during his check of our A/C unit. I am satisfied with the expertise and professionalism he provided and trust Mike Williams for future A/C and heating needs.

Review 22 (2024-11-16 - Rating: 5)
Layke was very proffesional, very polite and made sure to get water back for the weekend. Went above and beyond, would recommend him any day. Thank you so much Layke.

Review 23 (2024-11-25 - Rating: 5)
After calling 3 separate places and getting no response, I called Mike Williams and got a response within the hour. They sent someone to my house the same day, and my problem was fixed by 4 pm!

Review 24 (2024-10-24 - Rating: 5)
Just had an old toilet removed and a new one installed and was more than satisfied. Courteous and professional. Would recommend. Thanks again Dave.

Review 25 (2024-04-23 - Rating: 5)
Mike Williams responded to our concerns quickly and efficiently. Our technician Brett was kind, knowledgeable, professional, and very informative. The entirety of our interaction was seamless and we were better educated on our homes cooling and heating unit to make the best informed decision moving forward. Scheduling for instal/repair was fast simple and completed next day. We recommend Mike Williams to everyone. We are absolutely satisfied with their work and service.

Review 26 (2024-09-05 - Rating: 5)
Exceptional promptness in scheduling, arrived on time, provided thorough estimates and was quick in the repair along with keeping the area clean. Definitely recommend!

Review 27 (2024-07-30 - Rating: 5)
Kirk was friendly, helpful and very knowledgeable. He fixed a bathroom problem and gave useful suggestions about other plumbing issues. Great communication!

Review 28 (2024-07-05 - Rating: 5)
Mr. Ryan Willis is an excellent professional! He’s helped us on different occasions and he has always been very professional, friendly, and very helpful! He provided excellent work, and was great at troubleshooting!

Review 29 (2024-04-09 - Rating: 5)
The installation of my new furnace went well. They trained me on how to change the filter and it was easy to understand. Hopefully its more efficient than my older one. It came out cheaper than the quoted price. I was happy about that. It only took them about 3 or 4 hours. Good job 👏🏿.

Review 30 (2024-08-28 - Rating: 5)
Mike Williams AC and Heating did an excellent job with replacing the heater, a/c, and water heater! Ron came and let us know of the problem and what he needed to fix the problem. And made sure it was done right and done for safety!!

Review 31 (2024-04-29 - Rating: 5)
Great company. Very professional and knowledgeable technicians. Austin came out and got us back up and running with some low voltage issues at the thermostat, got our condenser coils all cleaned up for the summer, and got us signed up for their membership. Very happy with our service, and happy to have them back for routine maintenance.

Review 32 (2025-01-07 - Rating: 5)
Cole went above and beyond to get the job done in tough conditions! I highly recommend!

Review 33 (2024-10-04 - Rating: 5)
Came out promptly on a small follow-up problem. Fixed it immediately at no cost. Josiah Duckett is great to work with.

Review 34 (2024-07-17 - Rating: 5)
Ryan Willis did an exceptional job! He listened carefully to my individual needs, spent time looking for exactly the right part, then found something functional and stylish. I appreciate his consideration and attention to details.

Review 35 (2023-11-22 - Rating: 5)
Ive used Mike Williams for a number of services over the years and have been very happy with them. Its good to know that I can count on them when I dont have the time, parts, tools, or knowledge to deal with something myself. Also, the Peace of Mind program has been a great investment to make sure everything is doing well and avoid inconvenient and expensive surprises.All of their techs have been very professional and knowledgeable, but also very friendly and personable. Most have happily walked me through what they were doing and why, and offered advice on what to watch out for and what I/they could do about it. Its always great to keep customers informed, and I love learning.Most recently Greg was out for an annual checkup, and he is an excellent example of what an ideal customer-facing technician should be and do! I know Ive also had Alex, George, Josh, Kirk, Layke, and Ryan out, and theyve all been great.

Review 36 (2024-11-15 - Rating: 5)
Kirk was efficent...thoroughly checked everything..I highly recommend him for any task...

Review 37 (2024-04-26 - Rating: 5)
Always quick professional and knowledgeable. I love how they educate you on you heating cooling and plumbing before they fix it. They are always happy to fix a tiny tidbit for free. I love my water heater and furnace. Next Im having them do a sump pump. All my work on this house will be done by them forever more!!

Review 38 (2024-08-19 - Rating: 5)
Brett did an awesome job. He diagnosed the problem efficiently. He had our problem fixed in no time, which made us happy. If l.ever needed your services again l would truly want Brett to service my needs. Hes a person with skills and a caring personality...

Review 39 (2024-12-04 - Rating: 5)
Our technician was pleasant and courteous as well as knowledgeable and efficient. He cleaned our furnace, solved the problem and got it working again!

Review 40 (2024-09-18 - Rating: 5)
Mike Williams is always awesome! Reliable, Trustworthy, and competent! Nick Damarin did an exceptional job resolving the issue! Thanks!

Review 41 (2024-06-22 - Rating: 5)
Kirk did an outstanding job diagnosing our plumbing issue and then installing a new pump!Very smart very knowledgeable and a nice guy too!

Review 42 (2024-12-15 - Rating: 5)
Quick Service and fair pricing. Fixed my issue (lots of roots and clogged main drain) and also gave me good information. Very polite also. I appreciate that they sent me a photo of who would be doing the work as safety is important. Would recommend them to anyone needing plumbing services.

Review 43 (2024-02-01 - Rating: 5)
Dave was well informed in his line of work and pleased us in all ways. He was very professional and courteous and helpful. I do hope he will return in my time of need. Thank you for sending him. Sylvia Dougherty

Review 44 (2023-08-23 - Rating: 5)
I have not been compensated in any way for this review.I wanted to take a moment to share my experience with Mike Williams, specifically the Plumber that came out to my home; Dave Rapps.When I called Mike Williams, I was quickly greeted by a person who was able to get me in contact to make a non-emergency repair the next day (awesome!).The next day I received a call to let me know that Dave was on his way in 15-45 min; He was there is about 15min.Dave quickly diagnosed my issue, come up with a few solutions and complete the job in a very clean and professional manner.Dave also discussed in detail an inspection program Mike Williams offers and how our home could benefit from it.Thank you for everything to both Mike Williams and especially Dave for taking his time and getting the job done right!

Review 45 (2023-11-21 - Rating: 5)
Ryan Willis was professional and knowledgeable. He fixed my issue and pointed out an issue I can fix on my own. He informed me of the maintenance schedule recommended by the manufacturer. He also gave me a quote for another issue I plan to get down in the future. I will definitely use them in the future.

Review 46 (2024-07-23 - Rating: 5)
Austin was great. Very professional and courteous. He figured out our problem and was able to get us back up and running. Thank you very much. Definitely will recommend Mike Williams and Austin.Thanks again.

Review 47 (2023-11-01 - Rating: 5)
Liked that we got service the same day which helped solve a water leak. Dave kept us informed throughout the repair and was responsive to our concerns. Had him come back to address another plumbing problem the next day which he handles in a short timeframe.

Review 48 (2024-09-18 - Rating: 5)
Alan was another wonderful example of MWs friendly and thoughtful techs. He did a season furnace check and went over all the points they check. Definitely happy to keep employing MW

Review 49 (2024-03-27 - Rating: 5)
Ryan was fantastic. He was friendly, thorough,, stopped often to explain to us what he was doing and talked to us about the results. Our dog, Layla, made a new friend! So glad we joined the team..

Review 50 (2024-04-11 - Rating: 5)
I really appreciated how kind and professional everyone was. They got the work done efficiently and were done with the job the same day they started. Will definitely call them again when needed!

Review 51 (2024-07-15 - Rating: 5)
I have to recommend these guys if youre in need of plumbing solutions. I had a major issue with plumbing that required to have my whole line inside redone. They were up front up front about the pricing, with no hidden fees, etc. They didnt just do the job and leave, they did the job and made sure it was done right. They were courteous, knowledgeable, and very communicative. Definitely 5 star rating.

Review 52 (2024-04-10 - Rating: 5)
Mike Williams has great staffed technicians. Bill showed up as scheduled. Checked out the AC units refridgerant gas and overall operation. Ready for 2024 ! Thanks again for coming out today!

Review 53 (2024-06-28 - Rating: 5)
It was a regular checkup but we did need a part for our air conditioner. Brett was very good seemed very knowledgeable and very polite

Review 54 (2024-05-09 - Rating: 5)
Dave at Mike Plumbing did a fantastic job repairing and updating our plumbing. He was courteous and provided great information as he did each part of the service.

Review 55 (2024-12-11 - Rating: 5)
Fantastic service! I would recommend the technician kirk to anyone needing service!

Review 56 (2024-02-01 - Rating: 5)
Bill was very helpful and courteous. He did a thorough job and fixed the problem. I am always happy with Mike Williams Co. And would definitely refer people to them.

Review 57 (2024-07-08 - Rating: 5)
Nick was right to the point. My ac unit needed a part replaced and he had it done with in minutes it seemed haha. Great job!

Review 58 (2023-12-29 - Rating: 5)
Dave did great service. He saved me $10,000 because a previous co. said I needed a sewer repaired that I did not need . I am very pleased with his service and I give him a 10 stars.

Review 59 (2023-11-16 - Rating: 5)
Mike Williams is hands down the best plumbing, heating and air contractor around. We used contractors than Mike for several years including Prairie State and another which go unarmed. We suffered the consequences…improperly installations causing damage to our home. We called Mike and his staff immediately identified a problem that two other contractors had missed and waged their hands. Mike had a reliable, professional, and exceedingly competent. I wish we had contacted Mike years ago. Take my word…you can’t go wrong with Mike Williams!!!!!

Review 60 (2024-04-01 - Rating: 5)
Ive always had a good experience with this company. They come and take care of everything in a professional manner. Austin explained everything to me and never pressured me. I was given choices and I picked the one I could afford.

Review 61 (2023-11-17 - Rating: 5)
Dave came to my house today to repair our shower valve. Dave was very professional, courteous and knowledgeable. He even took the time to teach me what he was doing so I can attempt to fix the problem myself.Dave - If you’re reading this, thanks a million and I appreciate you!

Review 62 (2023-06-16 - Rating: 5)
We had Alan come out and that was the best experience I have had with a technician. Nice. Very friendly. He new what the issue was within 10in of being here. He go it fix within minutes. Thank you Alan for all of your help and getting our house cool again. Highly recommend

Review 63 (2023-04-21 - Rating: 5)
Dave came on time and fixed our washing machine drain in only one hour! He also looked at 2 other issues we were having while he was here and gave me quotes for all of it! He was very nice, especially to my one year old son and Dog Penny. I highly recommend Mike Williams Plumbing!

Review 64 (2024-01-05 - Rating: 5)
The tech came out the day we called. He assessed the situation and offered to cap the problem and get our water back on. He was back early the next day with everything to finish the job. He was professional and conscientious of our personal property. Thanks for taking care of us, Dave!

Review 65 (2023-01-26 - Rating: 5)
I called to set up an appointment and within a few days they had someone out to look at my heater. It had been loud and struggling to keep up when it got really cold and it was because of a motor about to go out. They were able to replace it the same day of the initial appointment and were quick. I appreciate the professionalism and speed in which they helped me out. I am grateful to them for sure and will always cal them for service. 100% recommend.

Review 66 (2023-01-27 - Rating: 5)
Dave Rapps was the plumber who fixed my leaky drain under the kitchen sink. He explained everything he was doing and provided all the necessary cost information before starting. He was very pleasant, easy to understand and knowledgeable. I appreciated his work ethic and attention to detail. I felt very safe and confident having him in my home.

Review 67 (2023-05-25 - Rating: 4)
The technician was thorough and open to answering questions an explaining the service pertaining to the AC inspection. He was friendly and easy to communicate with. We were pleased with his service.Hereafter, if it was a choice, I would prefer this technician for future check up/maintenance.

Review 68 (2024-04-15 - Rating: 5)
Austin was a fantastic technician. Went way above and beyond. Very personable and capable. Explained everything he did and why. Best experience ever.

Review 69 (2022-06-10 - Rating: 5)
Great Service! Very fast and responsive! We have a few rental properties in the area so repairs are always a bit tricky when scheduling, especially living out of state. Our tech was George and he was such a pleasure to speak with on the phone. Job was done quickly and tenants spoke highly of him! Mike Williams Plumbing, Heating and Air will definitely be my go to plumber for the Decatur Area! Thank you!

Review 70 (2024-01-16 - Rating: 5)
Great service, quick and efficient. Got my sink drain fixed, piping, cut and fitted same day, in sub zero temperatures. 10/10 would recommend.

Review 71 (2024-07-02 - Rating: 5)
Excellent service. Kirk was knowledgeable, helpful and personable. He is an asset to the company!

Review 72 (2024-10-31 - Rating: 5)
Friendly and fast! Just wish it didn’t cost so much😁

Review 73 (2024-03-12 - Rating: 5)
Dave was very thorough with his explanation of any problems that I might have had. He explained things that I had questions about overall just a good plumber.

Review 74 (2023-08-02 - Rating: 5)
Alan Dulhar was friendly and professional. He made sure I had all my questions answered and gave great advice to keep system running good. I have used Mike Williams multiple times and am always happy with the service.

Review 75 (2023-06-30 - Rating: 5)
Dave Rapps from Mike Williams came by and repaired our issue the same day we called and very efficiently rebuilt our toilet in less than 2 hours. Very nice guy, very professional, and personable.

Review 76 (2024-02-28 - Rating: 5)
Technician Kirk from plumbing, made my nightmare of a sewer problem easy and got the job done well. He was very accommodating and explained the situation and solution very well. Thank you!

Review 77 (2023-09-06 - Rating: 5)
Called first thing in the morning because my central A/C quit. Bill was here in less than two hours. Diagnosed the faulty fan motor. Didn’t try to sell me anything extra. Explained everything clearly. Replaced the motor and the entire process was done by lunchtime.

Review 78 (2024-07-16 - Rating: 5)
Austin did a great job during my maintenance service appointment for my air conditioner

Review 79 (2023-10-03 - Rating: 5)
We were in need of an urgent repair, Josh stopped by and spent a whole day fixing it. He did a great job, was professional, explained pros and cons of different approaches and left the working area clean and neat.

Review 80 (2024-01-10 - Rating: 5)
Dave was very professional, nice and friendly. Most important he got the difficult job done. If I have any other issues I would request Dave to come out.

Review 81 (2024-03-25 - Rating: 5)
Jeremy Young did an excellent,superior, fantastic job of working on our furnace today and getting our heat back on. We cant say enough about Jeremys knowledge and perserverance.

Review 82 (2024-10-25 - Rating: 5)
Very professional. Many thanks for a job well done.

Review 83 (2022-10-21 - Rating: 5)
I appreciated Dougs knowledge and professionalism. While inspecting the furnace he found that the original installers did not set up properly so the two stage function will activate. Doug made appropriate adjustments and ensured furnace was working properly. He fully explained what he had done and why and answered all of my questions. Mike Williams is fortunate to have Doug as an employee and ambassador for your company.

Review 84 (2023-04-03 - Rating: 5)
I recently made an appointment with Mike Williams to have a tune-up on our aging furnace. Tech was very courteous and took the time to show me the quirks of my furnace. There was no upselling and I was charged the amount advertised. Definitely recommended them!

Review 85 (2023-04-25 - Rating: 5)
To MWSPI am very pleased with the work Dave Rapps did on my property this week. Unfortunately he had to deal with previous problems caused by another contractor. He was able to fix the problems and was very courteous, professional and extremely competent. I would highly recommend Mike Williams/Dave Rapps to perform any plumbing service.Cherry Brewer Laffoon

Review 86 (2024-12-17 - Rating: 5)
Terry from Mike Williams in Springfield, IL was great, came over quickly when our furnace wasnt running properly & fixed it. We appreciate all his advice on maintaining our heating system properly. Thanks Terry!Alan from Mike Williams in Springfield Il has done our heating system maintenance twice now. He is very knowledgeable & professional. He answered all our questions, gave friendly explanations that made sense to us and did everything in a timely manner. Great customer service from him and those at the office making & confirming our appointment!

Review 87 (2019-05-10 - Rating: 5)
Got our new furnace and AC from them. Best experience ever. The staff who came to our home are some of the best in the business. I was happily surprised by the level of customer service we have gotten from the office staff to sales to the installers and techs. I can say every person who has called or come to our home always takes time to ensure we understand everything and patiently answer all of our questions. Greg came by yesterday to do our seasonal checkup and helped cement our reasons for using Mike Williams. If youre wanting clean, professional work then this is the place to come to. I recommend them to everyone.

Review 88 (2024-11-08 - Rating: 5)
Great communication and excellent service. Highly recommend!

Review 89 (2022-12-19 - Rating: 5)
Dave was very knowledgeable and helped us understand in detail the reasoning behind the need for a new water heater and old lines replaced and secured. He was very kind and cordial. I recommend him to anyone in need of services.

Review 90 (2024-11-18 - Rating: 5)
Very professional and knowledgeable on the installation of the water heater.

Review 91 (2024-05-29 - Rating: 5)
Austin was very pleasant and knowledgeable. Answered all our questions and did a thorough and good job.

Review 92 (2020-03-06 - Rating: 5)
Ryan Willis was awesome and trustworthy person. Ryan and I would take few minutes to talk to get to know each other every time after Ryan finishes his work. He explained the projects and costs to me about my projects that I wanted done. He is very understanding and knowledgeable about his job, I trust Ryan and that is why I always ask for him and check when he is available.March 6, 2020Ryan did awesome work installed the new sump pump and water powered back up. I was very impressed with Ryan’s professionalism and mannerism. Every time Ryan comes over Ryan is always Ryan that I know. Good man!

Review 93 (2024-07-25 - Rating: 5)
Layke was great. He came in, diagnosed the problem and gave me several options. He completed the work quickly and cleaned up.

Review 94 (2024-05-08 - Rating: 5)
Austin was knowledgeable, informative, curtious, he solved our issue, he is a great asset to your company. This young man has greatPotential

Review 95 (2024-04-29 - Rating: 5)
Austin arrived on time & was extremely courteous & respectful to keep our floors tidy during inspection/service!Austin provided good detail re status of our air conditioner unit & end of season furnace detail.Austin is a great asset to Mike Williams team of experts! Thank you very much for sharing your time & expertise Austin!!

Review 96 (2022-10-31 - Rating: 5)
Greg was very professional and personalble. He looked at the problem, told me possible solutions and did what he could to repair the problem. He then discussed the club benefits and price difference of having a membership. I would hope if I have any other problems, he would be the person you send to do the work. I dont regret calling your computer!

Review 97 (2024-05-24 - Rating: 5)
Show up in time, polite and friendly. Familiar with the function of the ac and explained well. A good and honest young man with excellent services

Review 98 (2021-10-08 - Rating: 5)
Mike Williams did a phenomenal job taking care of the plumbing at my house, and my father’s house. The job at my father’s house turned into a much bigger job than expected. But Donovan was amazing at communicating what was happening and explaining not only the process that it would take to fix it, but the price options to do so. Donovan and Ryan were professional, courteous, and kind.

Review 99 (2019-11-22 - Rating: 5)
Ryan was more then fantastic! He explained everything and also gave me options. He also saved me money by not swapping out our current faucet, since it was a more expensive unit and only needed a new sprayer. He answered every question without hesitation. Besides being very professional he was also very friendly.

Review 100 (2023-09-25 - Rating: 5)
I needed a drain and plumbing replaced and a water line to my dishwasher. Ryan came, located the problems and fixed them. He was fast,efficient and so kind. He did a great job!

Review 101 (2022-12-21 - Rating: 5)
Our well pump failed. No water! I called several places and they either stopped replacing pumps or didnt answer. The Mike Williams place answered and were able to replace it in short order - on the same day!! Josh Stuemke was fast and friendly. He went above and beyond both in repairs and in sharing information about the pump. We will definitely call Mike Williams plumbing when needed in the future.

Review 102 (2022-10-20 - Rating: 5)
Josh came our to fix a leak. The plumbing was originally a DIY job from YEARS ago. Josh quickly realized we had more than one problem and we were “out of code”. He gave us 3 different levels of fix including installation of a garbage disposal, something I have always wanted. Josh was very thorough in his explanation of each fix and the prices associated. Josh had to overcome the issue of an old DIY - surely every professional’s nightmare. The project was not easy and Josh just kept his cool. He had to go outside to the truck and back inside the house several times, he was very diligent in removing his shoe covers every time; and putting them back on as he came back in. I was very impressed with his adherence to this practice which had to be annoying. He was professional, personable and polite. We are happy with the job he did.He was excellent!

Review 103 (2018-06-08 - Rating: 5)
I switched from a local company to Mike Williams because I was looking for service. I am less concerned about price. That said, I have not noticed a two fold increase in my prices. Every technician and representative I heave dealt with has been nothing but professional.Yesterday Lamar came to our house for the first time. We want him every time! Polite, professional, knowledgeable. I dont know how you keep finding your employees, but keep doing it. I cant tell you how much customer service means to us. I do know your company has the best of the best. Thank you.

Review 104 (2024-09-24 - Rating: 5)
Could not be happier with the services Nathan at MW provided in replacing my 38 year old system. He went above and beyond explaining how the new system would operate and spent a good deal of time answering all my questions. Thank you Nathan!

Review 105 (2019-05-03 - Rating: 5)
Sam did an awesome job! So appreciated that he was able to come on same day I called. The problem I called about was an easy fix and it turned out I had an unexpected issue with my sump while he was there. He was on it and got a new one put in no time. Really appreciated the prompt, excellent work.

Review 106 (2019-11-01 - Rating: 5)
We were having issues getting our boiler heater started. When I called in they werent sure if it would be the same day or next day that they could get us in. They got us in that same day, while Greg was here he got the boiler started as well as did its yearly check and fixed an issue that kept it running on full blast all the time. Were grateful he was able to come out and get things running for us.This is the 3rd time weve used them (for 3 different projects), but each time has been as good as it can be when you need something fixed. Yes, they can be a little more expensive but Id prefer to pay that extra for experienced techs who know what theyre doing, are timely, and do great work!

Review 107 (2020-05-21 - Rating: 5)
We needed a new water heater and I called this company. They sent RYAN the first day I was available to talk about what I needed. We agreed on a unit that fit my needs. As it was late, we agreed for him to return the next day on my schedule. RYAN is a licensed plumber and did the work himself. I was amazed at how easy he made the job look. He finished the job on schedule, did a great job & cleaned up the area before he left. He was a nice, clean cut guy. Very professional! I will ask for his help with my next plumbing task.

Review 108 (2024-03-21 - Rating: 5)
Jeremy arrived on time. Jeremy is very thorough and efficient on site and took the time to explain benefits of additional services he recommended, priced, and then installed, all of which will give our unit a longer life with better performance.

Review 109 (2023-05-04 - Rating: 5)
Greg Johnston at Mike Williams knows his stuff when it comes to old houses with boiler / radiator repairs and troubleshooting . A 2 yr old problem I had other companies try and fix he solved and fixed in under 1.5 hours.Highly recommended✌️

Review 110 (2018-10-04 - Rating: 5)
I highly recommend the services provided by Mike Williams. An unexpected pipe break forced me to turn off my water main. Josh arrived quickly. He was a model of professionalism, very polite and knowledgable. I am impressed by the quick response, up front pricing, and extremely satisfied with the final result.

Review 111 (2018-07-12 - Rating: 5)
Mike Williams has been great! We’re apart of their member program and it has saved us a lot of money. Most recently we had some problems with our AC unit. Called Mike Williams and they were able to send someone that same day! I did call first thing in the morning so might have helped get me on the schedule for that day. The technician (Greg) who came out was very appreciated. He explained what was wrong in detail and even gave us the heads up that one of two issues (a Freon leak) could wait to be fixed in order to help make the cost cheaper. A part had to be ordered and when he came back to replace the part after it came in-he discovered that the Freon leak was actually a lot worse than he thought so it ultimately had to be fixed for the unit to work. He was so nice and even offered that the check we wrote could be post dated if we needed to wait a few paychecks to save the money! Luckily we had the money in savings, but I thought it was so considerate of him to offer! Greg also was super mindful that I had to leave for work at a certain time. He made sure everything was taken care of so I could leave even before he had finished packing up his truck. Greg has been to our house before to look at our boiler and show us how to turn it on since neither my husband or I had ever had boiler heat before. Mike Williams is def there to help and doesn’t try to up sale you if you really don’t need it. Highly recommend!

Review 112 (2014-04-24 - Rating: 5)
I have been working with Mike Williams for 4 years. Every experience has been positive and they made sure that I was 100% satisfied prior to closing a ticket.. This includes both the team in the office and the various technicians that have come to my home. I highly recommend them and the maintenance program. While the news shared has not always been positive, the fees and service time has always been reasonable. Thank you!

Review 113 (2019-06-26 - Rating: 5)
Trent did a great job! He was very thorough, professional and knowledgeable. He is a very friendly young man, with a sense of humor and warm disposition. He seems to enjoy his work and gave me educational suggestions of repair or replacement to look for in the future. Good job!

Review 114 (2024-11-20 - Rating: 5)
Two necessary parts changed. On time and friendly, professional technician

Review 115 (2023-02-20 - Rating: 5)
Dave was very professional and thorough during his visit. He took the time to explain our options and fixed our sewer clog to our utmost satisfaction. Thanks again, Dave!

Review 116 (2023-10-19 - Rating: 5)
Mike Williams has always been able to respond to issues plumbing heating or cooling in a much more timely manner than other services and the job is done well by respectful and knowledgeable staff members

Review 117 (2019-12-20 - Rating: 5)
Trenton was very knowledgeable, polite, and extremely helpful. He explained what was going on with my furnace better then anyone else has ever managed and he got the problem quickly fixed. He was extremely professional and i highly recommend him and this company.

Review 118 (2023-05-09 - Rating: 5)
Greg was knowledgeable, professional and answered all my questions. I selected the company based on the reviews and I can see why they are fantastic. Will continue as a client and highly recommend.

Review 119 (2019-12-31 - Rating: 4)
Our sump pump failed over a weekend when we weren’t home. We called Mike Williams on a Sunday afternoon and they were able to dispatch someone within 2 hours since the repairman was already on another repair 45 mins away.Lamar was great! He answered all of our questions, was very professional and efficient. We will be requesting him by name the next time we call.

Review 120 (2019-12-19 - Rating: 5)
Ryan did an excellent job for us on our home. He found problems the home inspection missed. He fixed everything in 1 day. He explained all charges and tried to give us discounts. It was great.Becky and John wielinski

Review 121 (2017-09-09 - Rating: 5)
The technician that was sent to our home was so very helpful! Brad Y.offered us several options to solve our plumbing issue. He then resolved it in the MOST efficient manner. If the rest of his company is as knowledgeable as he was we will be very happy using them for all our plumbing, sewer etc needs.

Review 122 (2024-10-11 - Rating: 5)
He did an excellent job, cleaning and fixing the old boiler in the 104 year old house I bought recently. He was very nice and even got my storm door open cuz I locked my dumb ass out of the house!

Review 123 (2019-10-24 - Rating: 5)
David introduced himself, put on shoes booties, and went right to work. He was very knowledgeable and explained things very thoroughly. Thanks to him, I now understand how our water pressure tank works and i feel a little more self-sufficient.David has a great attitude and you can tell he enjoys his job. He spent time talking to my husband on the phone so we could make some decisions about our purchases and was never pushy.I will certainly recommend Mike Williams Plumbing and David to my friends!

Review 124 (2019-11-23 - Rating: 5)
The tech was professional and clean! He wore booties when he was in my house. He took his time to assess and fix the leak which is what you want someone to do to get the job done right. He even offered treats to my old dog! The leak was fixed and the cost was lower than I expected.

Review 125 (2019-04-23 - Rating: 5)
Bill came to my house and listened to everything I said. He then started looking into possible problems. He replaced our thermostat and found problems that others hadn’t noticed. He got our ac working and set us up with an appointment to get our furnace replaced. He talked me through everything he was doing and was totally helpful!!

Review 126 (2024-02-07 - Rating: 5)
Jeremy with Mike Williams HVAC tech is why we stay with Mike Williams Heating & Air to help with our heat/AC/plumbing needs!! He is courteous, efficient, patient, thorough, and makes certain all our questions are answered. We trust our home will operate well in those areas because of the quality of inspection we get from employees like Jeremy at Mike’s. Thank you Jeremy for your excellent competency and customer service.

Review 127 (2023-05-09 - Rating: 5)
Bill was a very respectful young man. He explained everything very thoroughly and he got my air conditioner up and running in tip top shape. Now I’m ready for summer!

Review 128 (2022-11-23 - Rating: 5)
Josh did a great job. He worked diligently and explained everything. He was very respectful. I will continue to call on Mike Williams.

Review 129 (2024-09-25 - Rating: 5)
I have been doing business off and on with Mike Williams Plumbing , Heating and Air Conditioning for several years. Staff is always well trained, well informed and deeply concerned with getting the job done right and getting their customers happy and comfortable again. Call them they will take care of you as soon as they can. This review may be two years old but it still holds. Staff from this service particularly Mr. Willis are as professional as they come, They take the time to assure you know whats what. and they double check their work.

Review 130 (2022-10-12 - Rating: 5)
Bill March was very friendly, professional and efficient. Explained everything that was checked, no problems just need to replace filter. Confirmed use of humidifier. Highly recommend this company to family and friends.

Review 131 (2014-08-14 - Rating: 5)
In 2013 we purchased a new HVAC system to replace a 15-year old unit which was marginal. The Mike Williams representative treated us with respect, took time to answer all questions, and explained everything carefully. Today (8.14.14) we had a checkup done on our system. Our tech, Joe, was both friendly and professional. He checked everything thoroughly and went the extra mile giving me tips to maintain optimal performance for our system. My wife and I believe Mike Williams offers top-quality product and service, with an excellent staff.

Review 132 (2024-11-14 - Rating: 5)
Thanks Greg for getting our furnace fixed quickly.

Review 133 (2023-03-16 - Rating: 5)
The original request was for dishwasher and toilet disconnect and reinstall upon completion of new flooring project and delivery of new appliances. Removal of old garbage disposal and install of new added.Josh was professional as always and very patient throughout the process. He is an asset.

Review 134 (2021-09-14 - Rating: 4)
Very good. They are just expensive. However, you get what you pay for definitely! I had to wait for several days to get them to come because my problem wasn’t as big as others. Ended up with a new AC & Heater. I guess I am important too. I had to take cold showers though until they could finally make it. Took one star away because of that . They could have sent SOMEONE to see if my problem was indeed a big one or not. I ended up spending over 10k.

Review 135 (2022-03-03 - Rating: 5)
The problem had been identified. Greg went the extra mile to repair it to prevent another incident. Also was able to give me a lower price when I rejoined their service plan. Would definitely recommend!

Review 136 (2020-01-02 - Rating: 5)
Ryan stopped over to do an estimate today. He was professional & friendly, and he didnt waste my time... Im going with people who know their stuff! Thank you for representing your company well.

Review 137 (2017-10-02 - Rating: 5)
Scheduled a consult and everything was great. Very professional and informative. No hard sell, just a lot of great information and recommendations for moving forward. When Im ready to purchase a new water heater, I will most likely use Mike Williams.

Review 138 (2021-12-28 - Rating: 5)
I very much appreciate the willingness of the service person who came to our house to wear a mask and assure us that he was vaccinated against COVID. Weve had service people from other companies who balked at this request, so we appreciate that this company is attentive to this detail. We have a vulnerable elderly person in our home who recently was hospitalized, so this safety precaution is critical.

Review 139 (2020-01-18 - Rating: 5)
These people are great. I have been relying on Mike Williams for at least 5 years. They have fixed every problem efficiently at a reasonable cost. Today, David Pieper fixed a leaking outside faucet and also taught me a bit about plumbing. Faucet fixed. I am thoroughly pleased the work.1/16/2020 Adding to my review: David Pieper masterminded the replacement of my ancient sewer line, working late into the night in sub-freezing temperatures. Hes an incredible hard-worker. Absolutely the best plumber Ive ever dealt with.

Review 140 (2022-03-08 - Rating: 4)
Mike Williams has been a trusted and reliable business given the huge investment of a HVAC system. They maintain our systems and do preventative and restorative work throughout the year. They are likely pricier than others but theyve got the goods in terms of quality work done by lots of really professional, courteous and personable workers. Kudos to Mike Williams. Id recommend them.

Review 141 (2024-04-30 - Rating: 5)
Austin serviced our a/ctoday. He was extremely professional and very nice.We always have a good experience with Mike Williams techs.

Review 142 (2019-06-04 - Rating: 5)
Ryan was very professional as well as personable. He introduced himself and asked about our concerns. He told us exactly what he would do to determine the cause of the problem. Once he discovered our problem he offered us the most reasonable solution, along with the cost. He also offered us other possibilities and a maintenance plan for a proactive approach to our HVAC and plumbing care. We were very pleased with the entire experience!

Review 143 (2016-10-29 - Rating: 5)
My furnace which broke down which was 29 years old had a lot of issues with 3 parts that needed to be replaced. Ryan did a great job and stayed till 8:00 one night to figure out why it wasnt working with the new parts. When he still had issues, he brought Bryan with him and got this working perfectly and now I have heat for my furnace! They did a fantastic job and saved me a lot of money for a potential replacement furnace. Thank you Ryan and Bryan and the others who helped so much on this!

Review 144 (2023-03-04 - Rating: 5)
Thomas was awesome. Hes very professional, detailed, and courteous. This young man cares about doing the job right and is a great representative for your company.

Review 145 (2022-10-13 - Rating: 5)
We bought an old house and wanted the furnace checked out before winter set in. They fit us in quickly and our repair guy Alan was super friendly and answered all my questions. We’d definitely use them again in the future.

Review 146 (2020-01-23 - Rating: 5)
Incredibly grateful to the Mike Williams team for working so hard to get us heat on one of the coldest days of the year! Where I was sixth in line for other companies the Mike Williams team responded immediately. They were kind, professional, hard working and happy to answer any and all my questions. I will most certainly be recommending them in the future.

Review 147 (2016-10-31 - Rating: 5)
To whoever would like to see my review of Mike Williams Plumbing & Air Conditioning Service: In a nutshell the service was very good and prompt.What made it exceptional was not only the serviceman, a Mr. Ronald Hunts expertise but his friendly and informative, acute yet relaxed approach to our questions. A real nice guy ......felt like a good neighbor who had the skills to fix our problem.

Review 148 (2020-03-11 - Rating: 5)
Terry was great! Very personable, explained what needed to be done and how he would do it. Very professional while still being friendly. While we hope to not need him again, if we have trouble, we hope to have him again!Bill and Kathy Brown

Review 149 (2014-06-27 - Rating: 5)
Aaron arrived at the scheduled time to fix our plumbing problem. He took care of the problem quickly, left the work area very clean, and before he left, inquired as to any other problems we might be having that he could take care of. I trust Mike Williams to take care of our plumbing and heating/ac issues and have used their services several times. I will not hesitate to call them again when needed.

Review 150 (2019-07-08 - Rating: 4)
They came the next day when they promised and took care of the problem. I had to speak to him over the phone though. The person that stays the let the system run and he let them know that wasnt a smart thing to do? Cost me a lot! Otherwise the membership program sounded good but he talked fast? The job is done

Review 151 (2019-06-06 - Rating: 4)
The 4 stars are for Ron Hunt, the serviceman! He’s been to our home before and has always been friendly, courteous, and professional! We took off one star for the office staff. There are new people answering the phone and they are not as friendly and helpful as in the past. We used to get a few phone call updates during the day of service letting us know how much longer it would be before the service guy was coming, but not anymore. We have also paid for a yearly plan, but it doesn’t show up in the system each time we get serviced.

Review 152 (2019-03-14 - Rating: 5)
First off, I would recommend this company to all residents that live in or around Bloomington/Normal! I don’t have enough space to write all the great things about this company! Bruce our technician is always on time, very professional, friendly, and always goes above and beyond to give our family the peace of mind that our A/C, Sump Pump, Furnace, etc are all up and running. We moved here 5 years ago and my dad used to be our handyman and check up on things in our old house in the Quad Cities. With Mike Williams Comfort Package and Bruce coming out to do the seasonal checks I always know we are in good hands and our home is protected through his inspections and repairs that are needed. Thank you so much for our peace of mind! Bruce truly is one of a kind! Thank you!

Review 153 (2024-03-22 - Rating: 5)
Annual AC check was performed, Tech Austin was very thorough and professional. Highly recommend!!

Review 154 (2019-08-29 - Rating: 5)
My issue with my water heater was a quick and easy fix. Terry L. stuck around for 20 minutes just to make sure it continued working. He was professional and friendly. Informed me about the “peace of mind” program and answered all questions. A+ service today!

Review 155 (2024-08-25 - Rating: 5)
Ryan did the job fast and efficiently. Thank you Mike Williams

Review 156 (2019-10-09 - Rating: 5)
Bruce was here on time and did an awesome job! He is always friendly and professional, neat and efficient. I wish I could say the same for this companys scheduling and notifications. Their office staff is friendly, but far from efficient.

Review 157 (2020-01-15 - Rating: 5)
Greg is great! That s why I always ask for him. He has serviced my furnace and air conditioner units since they were installed. I know Greg will never miss anything so there are no surprises later. I highly recommend Greg and Mike Williams Plumbing, Heating and Air Conditioning.

Review 158 (2014-08-07 - Rating: 4)
Our air conditioner stopped running. I called Mike Williams and they sent out Bryan Edwards to do the work. Bryan was prompt, friendly and courteous. He narrowed the problem down to a failing fan. He ended up replacing the fan and capacitor for $800. The normal price was quite a bit higher. They offer a discount if you join a maintenance plan for a minimum of six months. Im not a fan of getting tied into something else just to get a better deal, but it made sense to do that in this case. All in all, they did good work and got our air back up and running for a price that seemed reasonable enough.I had mentioned giving some thought to replacing our old AC/furnace equipment. Bryan suggested I talk to Jeff Wantland. I spent a good amount of time talking with Jeff and going over various details regarding the services and equipment they offer. Jeff was a very nice guy and was thorough in his explanations. I am definitely more familiar with how the AC/furnace system works as a result of talking with Jeff.The price however seems high. I know my in-laws just recently replaced their system for around $5,000. Jeff put together three different quality/pricing levels with the cheapest being right around $10,000 after a bunch of discounts. Two of the discounts have to be used very quickly and Im not one to move very quickly on big purchases.In summary, I think the folks working at Mike Williams are very friendly and do good work. However, my first impression is that the pricing seems high. I will need to shop around and see if my impression is correct.

Review 159 (2019-07-19 - Rating: 5)
Everyone makes mistakes, but the main thing behind making a mistake is accountability. The initial assessment by Mike Williams was incorrect. That mistake was acknowledged by another technician from Mike Williams and the actual issue was correctly assessed and corrected. Without asking, they chose to remove all service fees and the test fees (leak test) to find out what the real issue was. That is accountability. When a company has the integrity to admit a mistake, correct it and not pass on any of those costs to you, it’s the kind of company I want working for me. I have been totally satisfied with the annual maintenance for both my furnace and AC unit that they provide and all of the work performed on those units. I highly recommend Mike Williams for your plumbing, heating and air-conditioning needs.

Review 160 (2018-06-29 - Rating: 5)
Curtis was my technician and was very fast and polite. My air conditioner went out on fathers day, and they did their best to get to me promptly on a very hot day that was not only a weekend but also a holiday. I wish the price wasnt quite so high, but you sometimes have to pay a premium for good service.

Review 161 (2023-05-05 - Rating: 5)
Layke Lane was great! He was responsive, knowledgeable, professional, & courteous. He restored hot water in my home in less than a hour.

Review 162 (2024-07-17 - Rating: 5)
The Tech that came to service our furnace was very friendly, polite and knowledgeable. We have always had a good experience with Mike Williams.

Review 163 (2023-09-15 - Rating: 5)
Billy was absolutely wonderful!! Knowledgeable, friendly and helpful. You have a wonderful employee! I would definitely call Mike Williams for service! Thank you again Billy!

Review 164 (2021-02-02 - Rating: 5)
Ryan Drake is the most professional and knowledgeable person we have known in this field. He has answered so many questions for us and is very thorough in his work. It gives us a great sense of relief when he has completed his inspection. I highly recommend him.Rita Blockman

Review 165 (2019-07-24 - Rating: 4)
Lamar did a good job under difficult circumstances that were entirely out of anyones control. He behaved professionally in all aspects, showed us be what needed to be done, and was finally the person to convince me to replace my aging HVAC system.Steve, the sales rep, explained all my options in a later appointment, in an equally professional manner. I understood what he was recommending, and why he was recommending those particular items.Sorry guys! I only give 5 star ratings for services and products that are life changing in some way.. Four stars is pretty good, and might go up in the near future!

Review 166 (2024-03-15 - Rating: 5)
Great experience- really worked with me to make it convenient time wise. Would definitely have him return!

Review 167 (2020-07-24 - Rating: 5)
Greg Johnston was my technician. He was fast, professional and with a few tweaks to the wiring and fixing some plumbing issues he had my AC good to go. It was getting as high as 80 indoors before he came over and after we haven’t had a single issue! Thanks Greg!

Review 168 (2018-05-02 - Rating: 5)
The Mike Williams folks have done a great job of taking care of me and my home, always inspecting and recommending additional ways I can make my home more efficient. Theyre very responsive, friendly, and communicate well.

Review 169 (2014-05-07 - Rating: 5)
Mike Williams, Inc. is a top-notch service for all of our plumbing, heating and AC needs. We have been using MW since we purchased our home in 2012. They are professional, timely, and know their trade and do it well. Bryan Edwards has been our technician the past two check-ups and has been AMAZING. He remembered our past conversations and was easy to chat with while he was working, even entertaining our attention-hungry dogs :) I would recommend MW to any of my friends and family looking for quality service. Looking forward to many more years with Mike Williams!

Review 170 (2022-01-22 - Rating: 5)
Latke Lane was excellent! He evaluated the situation and gave me a solution with several options that I could consider. He explained the Mike Williams membership discount and then presented me with a detail list of the options all with pricing before he started the work. Layke provided a pleasant experience.Thank you Layke. Going forward Mike Williams will get my business.

Review 171 (2014-06-28 - Rating: 5)
Technician Ryan Willis was great. He was very knowledgeable, very courteous, very professional, and more. I’ve been with Mike Williams Plumbing, Heating, & Air Conditioning for quite some time and have never had any problems with its service or technicians. I understand things happen. But even if I did find a problem, I know they will make things right. Not to mention, it promises 100% Satisfaction Guarantee. If not, it promises to redo the work or refund my money.

Review 172 (2024-08-05 - Rating: 5)
Great, quick service with great prices. Thanks Josh!

Review 173 (2018-09-27 - Rating: 5)
Lamar Johnson arrived in a timely manner and was very professional and knowledgeable. He explained everything to my mother. He went right to work and was finished quickly. We would recommend him to anyone we know. Thank You Very Much.Katie Easton and Family.

Review 174 (2014-07-01 - Rating: 5)
Zach and Drewwere perfect gentlemen; and totally proficient at their duties. I was very taken by their work ethic and determination. I have been a customer of Mike Williams for over 13 years and have always been satisfied with his technicians.Kimberly you have my permission to post this review per Willard G George