Express Plumbing Heating and Air, Inc.

Located in San diego, California

Address: 10620 Treena St Suite 230, San Diego, CA 92131, United States

Phone: +1 858-693-4079

Rating: 3.3

Services

Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-07-12 - Rating: 4)
Pros: Ryan was super helpful in getting everything going with my home warranty company, and helping me make sure I was asking the right questions when I was waiting on approval for parts so they could do the job. Everyone else I spoke to (many people) was really nice. The home warranty companies are a nightmare to get approvals for parts and price etc. I assume that issue isn’t specific to express plumbing heating and air, but they did their best to help.Cons: working with them / home warranty company was really hard. They are really booked up, so if you need help asap I would ask their availability up front.If you do not have to go through a home warranty and your issue is not time sensitive, they are really nice to work with and I recommend!

Review 2 (2024-08-12 - Rating: 5)
Jackie came and and gave us exceptional services. He was honest right to the point and got the job done appreciate his honesty. Our errors working again, happy wife happy life.

Review 3 (2024-07-23 - Rating: 5)
5 stars just because the technician Jackie was amazing. He communicated so well, was friendly, honest, knowledgeable and gave extremely helpful advice for my situation.I trust the service work and would recommend only because of him!

Review 4 (2023-10-19 - Rating: 5)
Express was assigned to us by our home warranty company to perform biannual HVAC tuneup. We couldnt have been more satisfied with the experience. Fernando came within a week of our request. He was efficient, effective, proactive, hard working, & personable - exactly what one wants from a service professional and much better than I had anticipated from a home warranty company referral. Well done!

Review 5 (2023-11-10 - Rating: 5)
This company is amazing and would highly recommend to anyone and everyone!! they serviced my brothers home and i was able to get a fantastic technician by the name of gustavo not to mention the attentive customer service they have in the office isabel was the one who helped me and she is amazing! keep up the work

Review 6 (2018-03-10 - Rating: 5)
Our hot water heater sprung a leak and we had water flowing inside our house. After contacting 7 different plumbing companies that couldn’t get to us for 4 days, Express Plumbing promised to be here in the morning. Their phone representative was incredibly sympathetic and helpful, instructing us how to turn off the water and empty the tank. She then rearranged their schedule to accommodate us first thing in the morning. Ben arrived on time, was extremely polite and explained our situation to us, showing us where the problem was. We needed a whole new hot water heater and the pipes needed retrofitting to meet today’s code. Ben asked to please allow him to service his other waiting customers before returning, which we understood, and he returned later in the day with the new tank. He was extremely efficient and confident and explained everything when we asked. He also continuously cleaned as he worked. I can’t say recommend this company or Ben highly enough for their responsiveness, support, fair pricing and overall professionalism.

Review 7 (2019-12-02 - Rating: 5)
My heating went out and I was set up with Express via my home warranty company. I placed my claim on a Friday and was told Id be contacted within the next business day, so I assumed I wouldnt hear anything until Monday. Express called me on Saturday and set up an appointment for Monday! Their tech Ryan called me to let me know he was on his way and showed up well within the time window I was told. Ryan was friendly and professional. He was able to quickly diagnose and fix the problem and now Im sitting in a nice, warm house!

Review 8 (2018-04-12 - Rating: 5)
John was amazing. Gave us some pointers, which will help us with our plumbing system. John starting working on our plumbing and left to the store to buy parts. We had to leave to an appointment, so I called Express Plumbing and they were able to contact him and asked if he could return 2 hours late, which he did. Thank you for working with our schedule and getting the job done in a timely manner.

Review 9 (2021-06-10 - Rating: 5)
Marc Peffer, the Plumer was wonderful. His skills and professional work flawless. I should say he is the most honest and hard working plumber I ever seen. Unfortunately most of them are not ethical and honest . I deal with 3 plumbing company through my Home warranty and they were incompetent and unethical with their false reporting blaming us for broken shower handle by force!! . We used our shower for eight years. Nothing last for ever. We have life time Warranty on our faucets. The manufacturer company agreed that it was a normal wear and tear and they honored the Warrenty and send the parts free of charge.Despite of explaining this to These contractors, G& G pluming company, fix it all pluming company, Emergency pluming Co,Even though the service was covered, they denied to fix the problem.Sadly First American Home Warrenty side with them. Since I had manufacturer life time warranty the labor for installation still covered by my home warranty, but none of these contractors honored it and still denied to install the handle even with work order was issued to them. Finally had to call on my own. The Express plumbing heating and air company had work done in my home in the past and I never had any problems. So called them, Marc came on time and fix my shower handle within 15 minutes the service that I have been waiting for it to be fixed for almost three months through my First American home warranty and sending all the above pluming companies!!!once again I appreciate what Marc Peffer did for us. And I recommend Express pluming, heating and air company to any one I know.

Review 10 (2018-11-01 - Rating: 5)
Amazing! Such a professional, caring people working in this company which is rare these days! Very rare ...Living with cold water with 2 babies and a husband in the hospital is very hard, But this wonderful people made it happen for me! Where can I start? From the receptionist? Who worked with me with my tough schedule? Mark the technician who communicated with me every minute so I could make sure someone is there! Then the managers call at the time of the payment to make sure all is well! Thank you for being so different! I called 4 different companies and none of them worked with me the way you did. I will recommend you to all my family and friends and will come back to you in every need. Thank you and Thank you

Review 11 (2018-11-01 - Rating: 5)
Such a great experience with this company. The water heater was broken and they worked so hard to make sure me and family wont survive with cold water which was nice and thoughtful and rare!I thank you all for being very nice and good in what you do! Mark is an amazing technician who cares a lot. He is very honest, professional and a great human being! Thank you all

Review 12 (2020-03-14 - Rating: 5)
I had the best experience with Erick as a plumber I’ve ever had. He was very professional and did not rush even though he had been at it so late. Erick showed me everything he worked on and described in detail everything that was fixed. I will without a doubt be requesting his service specificity by name for all my plumbing needs here on out.

Review 13 (2023-11-16 - Rating: 5)
Extordinary service from express plumbing , techs and office staff.Isabel has been an astonishing person throughout the whole process in getting my plumbing work done.

Review 14 (2018-04-02 - Rating: 5)
John V. is amazing. He was extremely helpful, knowledgeable, fixed the plumbing issues I had, and took the time to explain everything he was doing to me. This plumbing company has found a customer for life. Thanks a million.

Review 15 (2023-11-17 - Rating: 5)
Ive had nothing but a great experience with this company from the office staff to the technicians everyone is extremely professional Isabel is very kind and helpful

Review 16 (2018-11-28 - Rating: 5)
Thank you to Abraham who was very polite, smart and professional. He fixed our toilet and knew exactly how to fix our shower. We appreciate a good plumber! Thank you!

Review 17 (2022-09-20 - Rating: 5)
Tech who serviced my A/C unit was friendly and knowledgeable. Very efficient repair. Office communication was also excellent. Would use them again.

Review 18 (2020-05-02 - Rating: 5)
Such a great experience with Hector. Hes a Hero for our family.😊He saved us from the fear of leaking water and cold water. Hes very kind, professional. I highly recommend him.

Review 19 (2018-02-14 - Rating: 5)
Toni arrived on time to check out my situation. He was amiable and explained what the company could offer. I appreciated his honesty and congeniality.

Review 20 (2018-09-17 - Rating: 5)
Benjamin is great, professional and very helpful. He was also detail oriented, knowledgeable and experienced about all plumbing issues.

Review 21 (2023-09-06 - Rating: 5)
Gustavo has been too my house before and provided excellent service and he didnt disappoint again.

Review 22 (2023-07-25 - Rating: 5)
Fernando is problem solver. He is very nice guy and he is working with right ethic and so knowledgable

Review 23 (2022-10-25 - Rating: 5)
Luis was wonderful. Very prompt and efficient. He diagnosed issue and fixed it immediately

Review 24 (2019-06-11 - Rating: 5)
Ive received excellent service .Mark is very professional and efficient in his job!Ill definitely call again for any other problems.

Review 25 (2020-03-13 - Rating: 5)
I worked with Hector regarding the inspection of a value for the ice maker in my fridge. He was quick, professional, and courteous.

Review 26 (2020-03-14 - Rating: 5)
Erick was outstanding. Very attentive and honest. I highly recommend him for all your plumbing needs.

Review 27 (2018-03-29 - Rating: 5)
John was practical, no nonsense, efficient, helpful and respectful---oh yes, and he did a great job.

Review 28 (2022-01-06 - Rating: 5)
Terry the owner called me after a negative experience and offered to make it right. Still figuring out how to deal with it, but I appreciate their making the effort.

Review 29 (2020-03-11 - Rating: 5)
We want to thank Erick for the effort he went to in order to repair our toilet problems yesterday. He worked overtime to resolve our issues. Thank you.

Review 30 (2018-12-11 - Rating: 5)
Ben and Mark did a fantastic job. They were quick, clean and incredibly professional.

Review 31 (2022-01-06 - Rating: 5)
Adrian was very professional and efficient. I highly recommend express plumbing. Best serviceThank you

Review 32 (2018-03-21 - Rating: 5)
Great service. Friendly and explained what needed to be done. Would definitely use them again

Review 33 (2023-11-16 - Rating: 5)
Isabelle is so delightful to speak with very great customer service makes me feel very at ease and she is also very reassuring especially having to deal with home warranties :) great experience overall

Review 34 (2018-04-10 - Rating: 5)
Great service, very knowledgeable, arrived when he said he would and was very professional.

Review 35 (2022-04-22 - Rating: 5)
Great support - Alan was highly capable, professional and efficient.

Review 36 (2022-01-11 - Rating: 5)
Chris was an absolute professional! Very courteous and knowledgeable. !

Review 37 (2018-03-27 - Rating: 5)
He went beyond the norm to help. Great guy, timely service, great attitude!

Review 38 (2018-10-15 - Rating: 5)
Effective service! Had a great experience. Thanks Benjamin

Review 39 (2022-02-15 - Rating: 4)
Mark, the plumber was extremely nice and friendly but, most importantly, knowledgeable. Customer service from the office is not so great. UT overall, the job got done!

Review 40 (2018-09-17 - Rating: 5)
Benjamin was great, called me ahead of time and continually communicated with me on what he was doing and what needed to be fixed. Will be calling them again for future plumbing needs. Thanks again for the great customer service!

Review 41 (2018-11-16 - Rating: 5)
Ben really went above and beyond. Excellent job!

Review 42 (2018-04-18 - Rating: 5)
Great experience. When 3 other plumbing companies quoted me almost double the price and twice the wait, Express Plumbing Heating and Air was able to get it done the next day at half the price. Definitely recommend them.

Review 43 (2018-10-18 - Rating: 5)
Great service. Nice people. Very helpful.

Review 44 (2018-04-18 - Rating: 5)
Received great service from Luis would definitely call again.

Review 45 (2015-11-25 - Rating: 5)
Terry, the owner of Express Plumbing Heating and Air, Inc, called me personally to ensure my continued leaking faucet was corrected. I genuinely appreciated his personal outreach to double check everything went well for my faucet.

Review 46 (2016-03-05 - Rating: 5)
I bought my toilet at Lowes, arranged for installation and brought the toilet home with me.The plumber accommodated my small window of availability, he was on time and very quick.