Mr. Rooter Plumbing of San Diego County

Located in San diego, California

Address: 9424 Chesapeake Dr # 1304, San Diego, CA 92123, United States

Phone: +1 858-278-7600

Rating: 4.7

Services

On-site services
Online estimates
Repair services
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-04-22 - Rating: 5)
Mr. Rooter came to our home within 20 minutes of our call! We ended up needing a new toilet in our guest house and we also discovered that all of our original cast iron sewer pipes had deteriorated and needed to be replaced. All along the way, everything was thoroughly explained to us and we were allowed to look at the cameras so we could see the damage ourselves. The crews were respectful, friendly and efficient, leave our house clean at the end of each day. Noe, Jose and the rest of the guys are all the best!!!

Review 2 (2024-12-27 - Rating: 5)
Very responsive and knowledgeable. Came out the same day and did a beautiful job. Price was high, but the quickness in getting the work done made it justifiable.

Review 3 (2024-10-30 - Rating: 5)
From beginning to end, a wonderfully seamless & enjoyable experience (plumbing repair enjoyable?!?!?) From Kate, who answered our call & set the appointment (same day, within an hour!) to Luis & Andy, everything was perfect. Seriously. You will not be disappointed with the service, friendly efficiency, quality (plumbers) & pricing ~ we have had nightmare gouging in the past with other plumbing services, so Mr. Rooter was a very pleasant surprise…THANK YOU, GUYS!!!

Review 4 (2024-09-28 - Rating: 5)
We called in an absolute emergency at our shop. They told us they would have someone between 5 and 7 PM. We were happy with that, but they went out of the way to make somebody else available earlier so we can get up and running. The technician Omar was very knowledgeable and was able to get the job taken care of in a very timely manner. We will definitely recommend them for any future use.

Review 5 (2024-11-17 - Rating: 5)
Really came through for me when an installer of a toilet device, left me without repairing what happened while he was working. Call d Mr Rooter and Omar was the BEST! Got me up and running and was very speedy and professional!

Review 6 (2024-08-15 - Rating: 5)
Francisco came out as expected and looked over the drain problem and explained everything to me in an understandable way. He unclogged the drain and ran water so I could see it was running smoothly. He was polite and courteous. I would highly recommended Mr. Rooter. Price was a little bit high but he gave me a senior discount

Review 7 (2024-12-12 - Rating: 5)
Omar, is very professional and work very efficiency. Very satisfied with the workmanship.However, initially the estimate is to replace copper tubing which will requires brazing or soldering but the labor and materials to replace pvc main pipe and digged out to exposed pipe does not equates for the amount charged.Because, I needed this line to be fix, i opted to just accept the estimated price.

Review 8 (2024-10-30 - Rating: 5)
Mr Rooters employee (Luis) was prompt, courteous and knowledgeable in his profession and completed the work in a minimum amount of time with quality in mind. Will highly recommend this company to others.

Review 9 (2024-12-07 - Rating: 5)
Omar arrived as was promised. He went straight to the issue we were having in our bathroom & didnt waste anytime to get the work done & fixed. Highly recommended.Friendly as well 😊

Review 10 (2024-08-05 - Rating: 5)
Jose was superb. I explained my situation with kitchen sink and he narrowed down the problem. Im pretty handy when it comes to home improvement but i just dont have the time sometimes to fix my issues. He explained the work and the price which was fair. And in no way I felt i was getting scammed.

Review 11 (2024-07-24 - Rating: 5)
Rusted pipes replaced in a swift manner. Many questions were answered. I was happy with the overall service and many thanks to technician Jesus, and Mike the person of contact. I can recommend , due to the experience with Mr. Rooter Plumbing I had, their service any day.

Review 12 (2024-12-07 - Rating: 5)
I needed a shut off valve put into my kitchen to connect my refrigerator. He quoted me a price had a number of discounts, I was pleased with the price and the service.

Review 13 (2024-11-24 - Rating: 5)
Would not call any other plumbing company. The team was quick to arrive and access the problem. There were problems that occurred that was not on them but they took care of it going above and beyond. Very professional and reasonably priced.

Review 14 (2024-06-11 - Rating: 5)
Now was very professional, honest and helpful during the coordination of work. Angel was very helpful, courteous and careful during work itself. I had a project of pipe replacement and that project meant changing the pipes on both of my bathrooms. Guys coordinated with general contractor who was doing work in between to make sure that my family wouldn’t be left without toilet and shower and successfully achieved that.

Review 15 (2024-11-20 - Rating: 5)
Jesus and Luis were fabulous. Knowledgable, friendly and fast, great work. Highly recommend.

Review 16 (2023-10-05 - Rating: 5)
Francisco and Jesus did a great job installing my Water Softener and RO filtration system. Highly recommended

Review 17 (2024-10-31 - Rating: 5)
Scheduled right away. Within an hour they were at my doorstep. Took care of business and were on there way.Great service!

Review 18 (2024-10-28 - Rating: 5)
Good experience. Omar arrived on time. He was courteous and quickly unclogged the kitchen drain.

Review 19 (2024-09-26 - Rating: 5)
Jose Lopez did a great job, he was knowledgeable, and efficient.I would highly recommend him for any of your plumbing needs.

Review 20 (2024-04-26 - Rating: 5)
Jose and he team were awesome! They were upfront about pricing and made sure I understood every step of the repair. They worked at my house for 5 days and at the end of each day they cleaned up everything and made it look like they weren’t there! At the end of the job they did an amazing clean-up!

Review 21 (2024-07-11 - Rating: 5)
Omar was fantastic and did such a great job with our plumbing back up. He is a true professional and I recommend him to anyone needing help!

Review 22 (2019-11-14 - Rating: 5)
I guess it all starts with a story. It was early in the morning when I entered the master bathroom and heard water running somewhere in the house. After a search and not finding anything on I went to shut off the water main. The sound stopped. Bad news, slab leak. This is not when Mr. Rooter got involved. Had a locator service come out to locate the leak. They found it right in a 4-foot section between the main bath and the dining room. I decided on a re-plumb, and no Mr. Rooter was still not involved. The re-plumb would involve opening my utility wall between the master bath and guest bathroom. So, my thought is its time to remodel the guest bath. The wall in the kitchen was also going to have to be opened so my thought LETS REMODEL! Nope, Mr. Rooter still not involved. Cut to the chase. My remodel contractor was installing the new shower drain in the guest bath and the main sewer drain basically collapsed. Now Mr. Rooter enters the picture. I decided on the No Trench pipe busting technique may be a bit more expensive the trenching, but you don’t have all the repair work afterwards. Omar and Jose were masters at what they do. Three holes in my slab and six days later all the rotting cast iron is now out of my house. They cleaned up after themselves and kept my house as clean as possible. Dont get me wrong with this type of work there will always be dust so you must accept that. This included changing out all drains, they even changed out the toilet pipe, and tub drain from the master bath. They even corrected the work from a previous plumber not correctly attaching to the main clean out near the street. There was a couple days they had to cut off early so the apprentice could go to school. Get this Mr. Rooter sends their people to school. Got to respect that. Anyway, to bring this to a close Omar and Jose were very good at what they do, and Mr. Rooter is now my only plumbing company. To explain the photos, the firs it he hole in the guest bath, what the largest but had to get to the master bath toilet and tub. The pile of dirt was place on a tarp to avoid messing up my yard. The last is my laundry sink, its plumbing was all messed up and the fixed it also.

Review 23 (2024-06-03 - Rating: 5)
Easy to schedule an appointment, Omar arrived right on time and called beforehand. Work was completed quickly, professionally and at a great price. Will call again.

Review 24 (2024-09-01 - Rating: 5)
For a simple problem, I expect to pay a reasonable price, and these guys got the job done quickly and professionally for exactly the quoted, fair price.

Review 25 (2024-09-11 - Rating: 5)
The techs showed up promptly, diagnosed and resolved the problem quickly. I couldnt be more please with the service I received - thank you!

Review 26 (2024-09-24 - Rating: 5)
Omar Marquez was professional, knowledgeable, and helped educate me on the problem and best solutions.

Review 27 (2023-08-18 - Rating: 5)
After talking to the receptionist, I asked her to have a supervisor calling me back with a ball park pricing for my backed up floor drain, sure enough I got that phone call from a guy name Noe and it was very pleasant and helpful, so I gave them the job to snake out my floor drain.Ruben showed up in a timely manner and did a great job snaking out and openning the drain and he was super nice and professional, overall they did excellent job.Thank you Mr. Rooter plumbing.. you got my business for long time to come.

Review 28 (2024-08-23 - Rating: 5)
Very neat and extremely Professional‼️ I would highly recommmend Mr Rooter and Noe Bernes‼️ Thank you👍

Review 29 (2024-11-02 - Rating: 5)
Great customer service from Omar very respectful very clean and very fast I give them a 10 out of 10

Review 30 (2024-08-06 - Rating: 5)
Jesus went above and beyond to help me and was extremely knowledgeable and efficient!! I will stick with this company going forward!

Review 31 (2017-11-28 - Rating: 5)
Mr. Rooter is doing it right! Rob was awesome! He took the time to educate me on the reasons for repairs/replacements needed on my project and listened to my concerns/answered all my questions. The work was performed as discussed, no hassles, super convenient to my schedule, and provided at a very decent price (no inflated costs for weekend work, either). Rob is clearly a seasoned professional. His work was impeccable and he was good-humored throughout the job. I was impressed with how fast Mr. Rooter responded to my call and was surprised at how expediently the work was completed. The warranty on work is amazing yet I doubt it will be needed at my house; the new plumbing is gorgeous! I really appreciated the little extras that Rob was able to do while he was here; it was heart-warming to see the care and respect he gave to my home. Each day, the work area was cleaned and at no point was I left overnight without running water and a flush facility. Im so happy with the outcome of my plumbing project and will continue to provide glowing recommendations to anyone looking for an honest plumbing company. Thank you, Mr. Rooter!

Review 32 (2022-04-28 - Rating: 5)
Called about a broken disposal and leaking sink. Appointment was scheduled for the following day. The technician, Juan, called when he was 15 minutes away and arrived promptly. He was super professional and friendly. He was able to fix the issue in less than hour. Amazing service and quality work. We will definitely be using Mr Rooter for all of our future plumbing needs!!

Review 33 (2024-10-02 - Rating: 5)
Arrived on time as promised and quickly took care of our plumbing issue!

Review 34 (2016-11-07 - Rating: 5)
We were down to one toilet this weekend in a house of 9. Im pretty sure my toddler flushed away a car. We waiting till Monday to get it fixed, wanted to avoid possible emergency fees (not even sure if they have them). They were the second company we called, I went with them because the were able to come out within an hour. The other company told me theyd call back. We got Carlos, he was very charismatic (even my kids commented on how they liked him and thought he was nice.) he fixed the problem for us in less than 30 minutes. We have a 30 day warranty too which is great. I will definitely use them again, but I will call them first! Price was reasonable too. FYI: dont forget to look for a coupon! ;)

Review 35 (2024-10-08 - Rating: 5)
Had a plumber arrive within 40mins of calling. Solved the issue,would use again.

Review 36 (2019-11-18 - Rating: 5)
Mr. Rooter arrived quickly after my call to them. The repairs were extensive, but I was very pleased with their work. Cody and Ruben were very courteous and professional. They explained the work they were doing and answered all my questions. Xaiver, the foreman was on sight frequently overseeing all aspects of the job and helping his team perform the work.They stand by their work and I would call them again if needed.

Review 37 (2023-07-20 - Rating: 5)
Theyve replaced a hot water heater, 2 toilets, a shower cartridge, a faucet, a bedet and the insides of another toilet for us. Everything works great and is of sound quality. The workman, Francisco, was very courteous and helpful in explaining the pros & cons of everything. I highly recommend them if you need plumbing services.

Review 38 (2024-08-28 - Rating: 5)
Was a pleasant experience. Omar called to let me know he was on his way. He introduced himself and listen to me tell my version of the plumbing issue. He was quick to assess the issue and provided an estimate with an explanation to the work being done. This was given to the property management company that made the decision. Omar explained the 30 day warrantee and what to be on the look out for. Omar made sure everything was put back to its original place. Who does that anymore? Definitely use Mr. Rooter!!!

Review 39 (2020-08-25 - Rating: 5)
Mr Rooter was quick to arrive after I called on a main pipe soft clog that leaked into my hallway through the walls. Supervisor, Javier Soto, was very knowledgeable and used a camera to show us what needed to be repaired. We tracked down the leak but had to demolish a cabinet and the walls around it to get to the problem. Old house with only one clean out in back of kitchen wall to outside. They fixed the leak and added 2 side by side clean outs in the front yard Luis was the one that did all the dirty, hard work in 90+ degree heat for 5 days straight. We had to have asbestos testing and he had to delay his work. He show up every day on time and was a true joy to work with. Very professional, knowledgeable, respectful. He cleaned up every day. He is a very hard working young man. I was almost sad to see him go when the job was finished. I will use Mr Rooter again and I will ask for Luis when I do.

Review 40 (2023-12-19 - Rating: 5)
Jose and Omar were extremely professional. Jose asked questions to determine what the issue would be and from where. He and Omar pinpointed correctly the first time. No funny games. I would highly recommend. Thanks Jose and Omar

Review 41 (2014-02-12 - Rating: 5)
Well lets just say that plumbing problems are NO FUN and when you need someone FAST you never know what you will get. I had what to me what was a major issue when my drains stopped up. I needed it fixed fast since a had family coming over and I called Mr. Rooter. The lady on the phone was very polite and got a plumber on his way within an hour. When the guy showed up he was very professional. He first figured out the problem and told me recommendations for getting it fixed. After explaining everything in great detail and going over what it would involve he got started right away. He was very protect full of my house and kept his work area very clean. After fixing the problem he cleaned up like he was never there. Problem solved and I am very HAPPY. The price was very fair and the service was EXCELLENT. I will highly recommend Mr. Rooter to anyone who has a Plumbing problem.

Review 42 (2022-03-17 - Rating: 5)
I am very happy I found Mr. Rooter Plumbing. I had my whole sewer drain system (old deteriorating cast iron) replaced which included pipe bursting. I am so grateful for Jose and Omar. The amount of work they did by themselves was incredible. Thank you Jose for updating me on the daily progress. Thank you Noe. Thank you guys, you have all my respect. I got the best price and the best work done.

Review 43 (2023-07-02 - Rating: 5)
This is Victor Gonzalez and I want to let you know that Anthony is a professional he did not give up on my water heater issue until it was fixed and working! Mr. Rooter will have my business from now on. I have several rentals in the area and I know I will need your services again. Once again Anthony did a bang up job!

Review 44 (2024-02-09 - Rating: 5)
Omar was very knowledgeable and explained everything before during and after work was done with a pleasant attituude and friendly. can i ask for him if needed again?

Review 45 (2019-04-23 - Rating: 5)
Mr Rooter was awesome from the moment I called through to finishing the work. They set up a time, called before they arrived to confirm they were coming, were there as scheduled, performed the work in a clean/professional manner and charged a reasonable price. Jesus, the plumber who came to our house, was great. He put on booties when he came into our house so he wouldnt bring dirt in - never seen that before. He explained everything he was doing, why he did it and gave advise about what we might expect in the future and how to resolve it.

Review 46 (2020-07-29 - Rating: 5)
I had two gentlemen come out to my property to televise my sewer line and the whole experience was very positive. They were professional, explained to me what they were seeing, how it could be fixed, how much it would cost, and when requested they were able to give me a flash drive with the video on it of what they saw. They did a thorough job and their price for televising was cheaper than other companies I had called. They were also able to come out the same day I called them. I would absolutely recommend this company to anyone.

Review 47 (2022-09-17 - Rating: 5)
Mr Rooter Plumbing changed out all of the pipes in our house and did a great job. All of the staff were very helpful, polite and friendly. We had a great experience with them.

Review 48 (2020-02-03 - Rating: 5)
I cannot think of any company who has provided me with better all-around service than what Mr. Rooter and its representatives recently provided me.We were having a significant sewage back-up at our home. Based on an acquaintance recommendation, I had a company respond to assess the situation. That company identified the issue, provided two options and a quote for each. With my limited knowledge of the problem, and the amount of money to complete the repairs, I chose to get a second opinion.By chance, I saw San Diego 10 News does a short segment called Approved Home Pros, where they profiled Mr. Rooter for plumbing needs. I called Mr.Rooter to ask about their services. The phone representative was extremely friendly and informative, and offered to have one of their professionals respond to my home as soon as that same afternoon.I actually met with the technician, Luis Contreras, the following morning. He arrived and after his quick assessment, requested a supervisor with a camera. Javier (unknown last name) arrived within minutes and after a short evaluation, he confirmed the same problem that the previous company had reported. The solution he suggested was actually a more thorough fix to the problem, and what surprised me most, was the cost of the repairs was significantly less than what I had been previously quoted by the first company. When I accepted Javiers service offer, I expected that he would tell me a crew would be out within the next day or two to begin the work. To my surprise, Luis immediately grabbed a shovel and began working on the repair.Over the next couple days, Luis and his work partner, Angel Rojas, worked diligently on the repairs. My experience with prior work crews was that there seemed to be alot of down time, and little interaction. Luis and Angel not only worked tirelessly each day, but took time to explain what they were doing and they were both incredibly friendly.The repair required significant digging across the front of yard of our house. I was amazed when I came home after they finished, to find that there was virtually no sign that they had even been there. The lawn was replaced with no signs of digging, and the entire work site had been cleaned, swept and void of any marks or debris.I could not be happier with the response and the work that the team from Mr. Rooter provided us. But, for me personally, the positive attitude and the friendly, personable approach that I received from every member of the Mr. Rooter team is what I will remember most. My experience could not have been better.Thank you to Javier, Luis, Angel, and the rest of the team.Brad

Review 49 (2024-02-23 - Rating: 5)
The call was easy, the plumber arrived within an hour and was friendly and explained everything he was doing and left his work area clean when done.

Review 50 (2022-03-28 - Rating: 5)
They were able to come out on a Saturday for no additional cost and actually showed up on time, unlike some other companies. Another company quoted me 4x the price I paid Mr Rooter and had the gall to try up selling me.The tech Brenden had great service, was very polite, and answered all my questions honestly. Didn’t try to up sell me.

Review 51 (2020-04-19 - Rating: 5)
Francisco came over to help us with a backed up sink. He patiently answered all my questions and explained what he was doing as I hovered over his shoulder. My original appointment had not been for a few hours but he had freed up early and I only waited 45 minutes after my initial call. This was a great experience.

Review 52 (2024-01-16 - Rating: 5)
Replaced my kitchen faucet. It was a difficult job because previous faucet was not easy to take out. Even though it was a lot of extra (had to use a pipe saw to get out) work they stuck with the origin quote.

Review 53 (2021-12-13 - Rating: 5)
Francisco was awesome! He immediately diagnosed the issue with our new house and got to work. He had the issue resolved in about two hours. It’s such a pleasure having people who know what they are doing work on your home! Great work !

Review 54 (2021-09-10 - Rating: 5)
I rate Mr Rooter Plumbing AA++. From customer service to job completion, theyre top notch service provider. From my first contact with them, I was given a time and they were early. Ahead of schedule. They kept me informed via text and email while I waited. The job was completed in a timely manner with an unbeatable price you wouldnt find anywhere else. YOU NEED A PLUMBING JOB, CALL MR. ROOTER, and be sure to ask for Mr. LUis. You will be satisfied. Thank you, Mr. ROOTER.

Review 55 (2023-05-02 - Rating: 5)
A very experienced and professional plumber was provided named Omar, who had amazing technical skills. I also appreciated that he was kind and courteous, and really worked to do a great job!

Review 56 (2019-12-10 - Rating: 4)
I contacted Mr. Rooter Plumbing for a clogged shower drain that store products wouldnt clear. The technician that responded was friendly and professional. He worked on the drain for about an hour before it finally cleared. Hes a good man and I appreciated his persistence. The cost of the work was a little pricey, but the tech was really good.

Review 57 (2021-07-01 - Rating: 5)
Service guy showed up about 90 minutes after I initially called and right on time. He quickly identified the problem and about 20 minutes later he had the drain freely draining.I was charged the exact price I was quoted. An all-around great experience.

Review 58 (2021-11-15 - Rating: 5)
Mr Rooter and Francisco were great. Tried calling other plumbers we had used before they either didn’t answer, wanted to charge extra for showing up the next 1-3 days, or wouldn’t show up until a week later. Francisco installed the new water heater the next morning. BTW, he took proper COVID-19 precautions, with masking and distancing

Review 59 (2023-05-02 - Rating: 5)
I have used Mr Rooter several times and they are always honest, timely and professional. I have worked with several other plumbing companies that are always trying to rip you off and offer services that you dont necessarily need.. that is never the case with Mr Rooter.

Review 60 (2019-12-18 - Rating: 5)
Mr. Rooter replaced a water heater and pressure regulator for our home. Maintenance was quick and correct the first time with knowledgeable technicians who took the time to explain what was happening and why. They also took the time to show us the broken equipment they replaced so we can see exactly what happened. Technicians also showed up on time and were very unobtrusive in their work. Heartily recommended!

Review 61 (2020-03-14 - Rating: 5)
Jesus was on time everyday. My clogged drain turned into much larger job. Jesus gave a clear explanation of what was needed, the duration of the job and the estimated cost. The job took 4 days including jack-hammering the garage and hallway floor, re-plumbing two sinks and a half bath through an interior and exterior wall, and finally filling the holes and pouring concrete. They were very respectful of our property and moved everything needed. The supervisor stopped by everyday to make sure we were satisfied and check the progress. The communication was great and they explained each step along the way. Jesus made sure to connect up my kitchen sink and dishwasher the first day.I highly recommend this company.

Review 62 (2022-02-19 - Rating: 5)
Brenden showed up right on time and cleared my drain in less than 30 minutes i called 2 other companies before and they couldn’t clear my drain. Brenden also gave me information on how to maintain and keep my pipes clean.Very professional and informative. I will definitely call Mr. Rooter if i need any more plumbing

Review 63 (2017-08-26 - Rating: 5)
Mr. Rooter responded in less than one to our emergency sewer main being plugged. They took the time to inspect the pipe before shoving a snake down the pipe and possibly doing more damage. They did get it cleaned out and we had service in just a very short time. They delivered a very competitive bid to make the needed repairs and offered a 25 year warranty. Great guys!

Review 64 (2022-10-12 - Rating: 5)
Mr Rooter provided excellent service starting with the scheduler who was very helpful and professional.Jose the plumber provided excellent service with a smile. He explained everything he did .Really happy with the service provided.

Review 65 (2022-01-21 - Rating: 5)
Mr. Rooter responded to a septic overflow in minutes. It was raining none stop and the septic started overflowing and coming through the bathtubs and toilets of the house. When they arrived they took care of it immediately. They worked on the septic, they helped us find the location of the septic tanks which nobody could find when we moved into that property, and they also helped with the plumbing inside of the house. The service was so good that we’ve called them back for other plumbing services and will continue to use their services for all our plumbing needs. Very caring company and good people.

Review 66 (2021-10-25 - Rating: 5)
Nathan came out and gave us a quote and then sent the written detailed quote by email. Great! We got another well known plumbing company to come out give us another quote, just to do our due diligence. Nathans quote came in lower than the other quote for exactly the same thing by around $700.00. I called Nathans office and I had an appointment for the Next Day! Nathan and coworker arrived on time, installed the New Rheem water heater, and the we paid the quoted amount. They waited for the tank to fill and then lit the pilot. Done! No fuss. Great service and communication. Yes, I would use them again. Thanks Guys.

Review 67 (2019-12-21 - Rating: 5)
Mr. Rooter employees were very courteous, both on the phone and when their plumber arrived. Jesus Arreola resolved the plumbing issue quickly and efficiently. Their price was very reasonable and service outstanding. Highly recommend.

Review 68 (2019-06-03 - Rating: 5)
Called in and spoke with Rosa last week to schedule an appt. She was so professional and helpful. I was able to book an appt same day for my aunt for her clogged kitchen sink. Technician was so efficient and worked on it right away. I will definitely recommend this company to my family and friends. Thank you Mr. Rooter!

Review 69 (2019-05-29 - Rating: 5)
Called this morning Spoke to Rosa and Javier. Both were very nice, efficient and helpful.Jesus came out gave me a estimate and performed the work. He was polite, professional and curtious and performed the work quickly and efficiently. I was very satisfied and will recommend them.

Review 70 (2020-11-08 - Rating: 5)
I had issues with my daughters toilet not draining. I called Mr. Roto rooter and they gave me an aftwrnoon appointment. I recieved a call an hour later saying they had freed up and could make it within 30 minutes. Rep. Luis arrived on time and gave me two possible scenarios. He was able to fix the issue using the snake. I was even given a coupon to use. I am happy I used this company. It even has a 30 day guarantee!

Review 71 (2018-01-10 - Rating: 4)
Wasted the day before waiting for another company to show/call, etc. So was very pleased to talk with Kelly who gave me a 1 hour time frame the next morning. She called that morning to tell me the tech would be here toward the end of the time frame (rain delaying) and the tech would call me when on his way. He did and told me of traffic problems. Arrived only 10 minutes after original time frame! Kevin snaked the kitchen clog at the price quoted. Very easy to talk with & was efficient. The only downside was his boss was too busy to come out to do the free sewer camera inspection because of the rain issues.

Review 72 (2022-02-20 - Rating: 5)
Great prices and service. Recently called cause normal plumber was busy and wanted to charge OT rates. After calling a couple other well known companies and getting same story I found mr rooter. They will be my new regular plumbing service.

Review 73 (2021-11-05 - Rating: 5)
I used Mr Rooter for the first time to clean out my kitchen sink that was clogged deeper than under the sink. Technician Francisco came out and was very professional and explained everything he was going to do to clear the blockage. After clearing the blockage Francisco explained maintenance that Mr Rooter could offer to help keep my drains clear. Very positive experience.Thank you Francisco!Tell your supervisor to give you a raise!

Review 74 (2022-11-05 - Rating: 5)
Came out quickly and was able to fix the leak. The cost seemed a bit high but its hard for me to know with inflation etc. No pressure from the repair guy. They were willing to price out different options. Would call again for other plumbing issues.

Review 75 (2020-05-13 - Rating: 5)
I was very happy with their service. They came on time. Kevin was the tec that helped us with our problems. He made us feel comfortable and confident. They got the job done in 2 days. I would highly recommend there company.

Review 76 (2019-11-19 - Rating: 5)
Sergio, you made my week!! You were courteous, prompt and you’d never know you were here except now my drain works!! You made sure the doors where closed without me mentioning that my toddler was running around- all with a smile on your face! Thank you again for making this encounter as painless as possible!!Also thank you to the lady that answered my call, super nice and easy also!Prices eh not sure but I’d pay it again due to all my interactions.

Review 77 (2020-07-19 - Rating: 5)
The plumbers arrived on time and did a great job installing my garbage disposal. They explained everything they were doing and gave me tips on how to keep it working in good condition. They did their work quickly and very professionally.

Review 78 (2022-10-16 - Rating: 5)
Louis was very professional & very thorough. He did a great job. He wore shoe protectors & left my home very clean. He cleared my main pipes & cleared & shower from clogging hair.

Review 79 (2014-04-08 - Rating: 5)
I recently had a plumbing issue at my home and decided to use a different company than I had previously used due to my last experience. I decided to call Mr. Rooter based on reviews throughout the internet and I must say it was a great choice. From the first phone call to the service professional leaving my home I felt like they took care of my problem professionally for a great price. I will definitely be continuing to use and refer Mr. Rooter if I ever have another plumbing problem. Hopefully not soon.

Review 80 (2019-05-14 - Rating: 5)
This company is amazing. I used there emergency services in the middle of the night. I woke up to what sounded like running water in the wall. From the time first called to the time a tech arrived at my home was only 45 minutes. The tech quickly and quietly worked to fix the problem for the night. They arrived proptly the next morning and complete the job. Would definitely use again.

Review 81 (2024-01-02 - Rating: 5)
They came within two hours, were very upfront with the costs, and seem to know what they were doing. Perfect service to call in an emergency.

Review 82 (2020-01-15 - Rating: 5)
Jesus Arreola and his entire crew did an excellent job from the beginning to the end of the project and in timely fashion.I thanks the Mr Rooter company for its professional and well organized administration (including Gail) of what was for me an emergency.As a returned customer (from 10 years ago) I am glad I choose your company again.

Review 83 (2020-02-24 - Rating: 5)
Ive had clogged toilets before. Thats a piece of cake. This time it was a sewer blockage that led to a massive backflow of sewage into the toilet and back through the pipes into the bathtub. In addition, a water leak from the shower occurred and would not shut off. It was a major mess and problem. Mr. Rooter came out and assessed the problem and fixed it efficiently, even needing to go through the wall of an adjoining room to get to a difficult-to-access point behind the shower to deal with that aspect of the problem. Francisco Suarez was excellent as the technician in this phase, and throughout all the work that was subsequently done. Javier Soto, the operations manager, provided invaluable assistance.Once the acute backup problem was relieved, I had Mr. Rooter address the issue of the section of the sewer line leading away from the affected toilet. Javier was able to pinpoint the spot under the floor in an adjoining room which was the likely location of the backup. I decided to have Mr. Rooter go through the floor to repair my damaged sewer pipe, as a second phase of the work. I also decided to let Mr. Rooter replace the old cast iron pipe that lay between the area of obstruction and the toilet and shower area, as a third phase. The second and third phases added expense, but I felt they needed to be done. Javier facilitated communication with my insurance company, and that helped with the overall financing. Noe Bernes was also an operations manager who did a great job helping with my project.The project at my house had several phases and took a while till it was successfully completed. Through it all, the workers were very professional, competent, courteous, personable, honest, and hard-working. They did a fine job, and I highly recommend them, both for simple and more complicated problems. They can get the job done.

Review 84 (2019-11-18 - Rating: 5)
Andrew got the necessary job done in a timely and friendly manner. (Strapped our water heater to the wall to meet code for an appraiser). We will definitely call on their services again to replace the heater SOON! AND... received a senior discount!!!

Review 85 (2019-11-01 - Rating: 5)
Sergio was the plumber Mr. Rooter sent out for a sink leak/flood. He was fantastic! He was exceptionally patient and courteous. He was aLso extremely knowledgeable and detailed in relaying all information. I was so glad to have him help me with my water damage incident!!!! Awesome plumbe!!!

Review 86 (2020-08-28 - Rating: 5)
These guys are AWESOME! Kevin and Fransisco are masters at there trade. I am so amazed and pleased at what they were able to do ...it blows my mind. I am now cast iron free of piping under my house. I was having on going plumbing issues with the old cast iron for years. Javier (supervisor) was clear on the options and amount it would cost. One call to these guys and they fixed the problems for good. If I could give more stars I would.

Review 87 (2019-05-23 - Rating: 5)
Mr. Rooter Plumbing of San Diego rescued us from a very strange plumbing problem. We had roots growing in our pipes and not only did they immediately recognize what it was they new exactly how to handle it. Mr. Lee was very fair and very precise with what needed to be done. No wondering or confusing talk into trying to manipulate us into a higher more complicated issue. They came out fixed the problem and it was done. No more back ups or need to come out to continuously fix an “ongoing issue” just one and done. No stress and no more mess. I definitely recommend them for any of my future plumbing issues whether they are rooted in small or large problems. Why be confused and used when you can trust and have no more fuss?

Review 88 (2019-05-13 - Rating: 5)
The response time was phenomenal, literally moments after clicking a computer button. Furthermore, the scheduler was ready to book us same day and finally, the technicians (Sergio) customer service was exemplary. Overall, a great customer experience!

Review 89 (2019-12-19 - Rating: 5)
I would definately recommend Mr Rooter! Luis was punctual, friendly and knew his stuff. He was able to detect the problem quickly and was able to take care of it. With the holidays around the corner you dont want to have plumbing issues. Thanks Luis for your professionalism and caring nature!

Review 90 (2016-03-18 - Rating: 5)
Had a backed up kitchen drain. Called Mr. Rooter and was pleased that the technician was able to come out within 30 minutes. Raphael was able to get to the root of the problem that was 50 feet down the line. He explained that the drain line will require additional repairs for a permanent fix. We will consider the options and make a decision soon. I highly recommend Mr. Rooter for plumbing drain issues.

Review 91 (2023-06-10 - Rating: 5)
I enjoyed Mr. Rooter working on my plumbing needs: Water Heater replacement, replace main shut off valve, 2 outdoor water faucets replaced and sewer line cleaned out. Done!

Review 92 (2019-11-07 - Rating: 5)
Mr. Rooters service professional Luis showed up at my door right on time. Was very professional. And even through it was a tough clog he was able to clear it. I would recommend Mr. Rooter and will be using them for any future problems.

Review 93 (2016-10-04 - Rating: 4)
Ive been meaning to write this review a couple months ago the first time I used Fast Response. Unfortunately, I had to use them again just yesterday.This company lives up to its name. I called yesterday in the morning after discovering a leak in our garage. The phone operator informed me that a technician would be out in a two hour window later in the afternoon.He actually got there an hour earlier and was able to solve my problem. Only thing that sucks is that there is a larger problem that is going on with our underground piping which means a larger job will have to be completed in the future. But, Fast Response discovered it quickly and Id definitely consider using them again in the future.

Review 94 (2024-08-03 - Rating: 5)
Omar did a really great job. He got here within the time frame and completed the job efficiently.

Review 95 (2022-03-28 - Rating: 5)
I had clogged yard drains that were backing up every time it rains. Juan came out and with a combination of hydrojet, roto-snake and just plain ol dedication to doing a great job, managed to bust through the roots, mud and whatever else was clogging the drains. Very happy with the results.

Review 96 (2016-09-15 - Rating: 5)
Our kitchen sink had been draining slowly for quite some time so we decided to call a plumber. Saw an ad so we phoned this company. Jesus, the technician, ran an electric snake down the drain from a clean-out and cleared it quickly. We thought we had roots in the line from prior plumbing experiences with our drain lines so Javier, a supervisor, checked it with a camera and to our surprise the cast iron line was okay. We are likely to have our house remodeled in the future and would not hesitate to have Mr. Rooter Plumbing take care of any plumbing changes. Both employees were courteous and professional.

Review 97 (2023-12-14 - Rating: 5)
Called for a clogged drain and they were onsite same day! Very happy with the service and quick response. Thank you!

Review 98 (2018-10-30 - Rating: 5)
Mike and his team are so so awesome. They did a miracle for us. If you are in a nervous situation and don’t know whom to call on , definitely give mike the call. He is so so so very helpful. And very clear and detailed that ease most doubts.

Review 99 (2022-04-19 - Rating: 5)
Jose was very professional and gave us an estimate for the best and worst case scenarios. He was able to clear our bathroom sink drain for the lower estimate. Thank you Jose

Review 100 (2023-04-06 - Rating: 5)
I like to thank the plumber that came out not once but twice. Customer service his professionalism was outstanding. Thank you and thank the operator who answered my call absolutely appreciated.

Review 101 (2020-06-29 - Rating: 5)
Mr. Rooter Plumbing has done a great job! Kevin Altamirano and his team worked efficiently in order to get our whole piping system up and running. Kevin has gone above and beyond in ensuring that all of our plumbing needs have been met. Kevin communicates well in what the task will be tackled each day. There are no words that can explain how well Kevin and his team worked. I do not think that anyone else could have done a better job than Kevin and his team with Mr. Rooter Plumbing! If I have any other plumbing needs, I know who I will always go to. Thank you Kevin from Mr. Rooter Plumbing in making our plumbing system functional again!

Review 102 (2019-12-21 - Rating: 5)
Had a new main sewer line inserted into the existing cast iron pipe. Clairemont home from the 60s. Exceeded our expectations. Every part of the process was explained & accomplished in a timely manner. The techs were on time and kept us informed every step.

Review 103 (2019-12-02 - Rating: 4)
Ive used them several times, and each time Cody has provided great service. In addition to being very thorough, he also provides an explanation of what hes doing as well as suggestions for preventative care.

Review 104 (2024-10-03 - Rating: 5)
Professionalism, communication, and work completed was excellent.

Review 105 (2022-08-12 - Rating: 5)
Upstairs shower was leaking from the upstairs down though the wall damaged the frame of the dinning room and dry wall so bigger job then we thought they took care of the broken pipe and works great happy with Anthony Bautista work 5 🌟🌟🌟🌟🌟star rating on a job well done thank you so much greatly appreciated 😊👍

Review 106 (2014-03-20 - Rating: 5)
Awesome service! had a backed up line at the house, they came over same day and were able to fix the problem. The employees were very professional and walked me through everything that needed to be done. Very glad I found their number online, they now have a lifetime customer.

Review 107 (2020-01-14 - Rating: 5)
I had a very nice experience with this plumbing service. I called late in day and still was able to get someone out quickly to fix my shower. Very happy with service. Although prices went up so look for coupons!

Review 108 (2019-12-14 - Rating: 5)
Setting up an appointment with friendly staff was great. Luis was excellent in every aspect of the situation and job to be done. Very courteous, mindful & professional. Thank you!!

Review 109 (2014-10-22 - Rating: 5)
A friend of mine, who doesnt use a computer, Sandy M, who is a divorced grandmother that cares for a totally disabled son in her home, used Mr Rooter to check out the terrible rotten egg odors coming from the drains in her home. Mike from Mr.Rooter treated the drains for out of kindness because of Sandys situation. She is very grateful for Mr.Rooters help.

Review 110 (2015-08-16 - Rating: 5)
I wouldnt use any other plumbing company. Actually I have and had a horrible experience. Use Mr Rooter Plumbing they are professional, priced right, and they fixed it the first and only visit. No one likes to call the plumber and this is the best it can get.

Review 111 (2022-11-14 - Rating: 5)
Absolutely fantastic service!Called with a clogged mainline problem:2 hours from call to door.3 hours from call to the problem being fixed.Nathan was great. He pointed out a few things that may need attention outside of the reason for the visit which I absolutely appreciated. Super professional, respectful of the property and efficient.The total was a lot less than I thought it would be too.10/10 would recommend

Review 112 (2022-01-04 - Rating: 5)
Responded quickly to my request for service. Plumber was professional, wore a mask and put on booties before entering my home. He worked quickly and efficiently.

Review 113 (2024-07-25 - Rating: 5)
Jesus the supervisor was very kind and knowledgeable, and explained our options clearly.

Review 114 (2022-06-05 - Rating: 5)
Juan our plumber was very professional. He thoroughly explained what he was going to do to repair the problem. He was courteous and on time.

Review 115 (2020-06-08 - Rating: 5)
Came within an hour of calling. Although drain clean-out was a little challenging to reach, Omar went above and beyond and completed the job with efficiency and professionalism.

Review 116 (2019-12-18 - Rating: 5)
Andrew was excellent. He was professional, diagnosed the issues right away and solved them. I will be using this company in the future for all my plumbing needs.

Review 117 (2023-09-19 - Rating: 5)
Anthony did a great job on my repair. Quick efficient service, highly recommended.

Review 118 (2024-10-17 - Rating: 5)
Excellent work and customer service!

Review 119 (2021-07-20 - Rating: 5)
Cody did a fantastic job diagnosing and repairing sewer piping underneath our house. I highly recommend him and Mr Rooter for any plumbing work.

Review 120 (2017-02-21 - Rating: 5)
Javier was very professional - the whole team worked very hard to resolve our issue and went out of their way to make it easy for us. I would definitely recommend them!

Review 121 (2022-03-18 - Rating: 5)
Juan was quick and efficient. Did a good job and was very personable. Will us them again and happy to refer their service.

Review 122 (2019-05-21 - Rating: 5)
I had a great experience with Mr. Rooter. They were very fairly priced and able to get the job done the same day that I called.

Review 123 (2020-10-08 - Rating: 5)
They ran a camera down my toilet drain as a diagnostic to see what my issue was. they were very efficient and did a great job. I would definitely recommend there service.

Review 124 (2024-10-09 - Rating: 5)
Very fast in responding and very professional

Review 125 (2024-04-05 - Rating: 5)
Luis did an excellent job. Very good at his job.

Review 126 (2022-02-25 - Rating: 5)
He showed up on time (for an urgent emergency leak repair. Quickly assessed the damage and repaired the pipe, all within an hour.Thank you.

Review 127 (2020-04-09 - Rating: 5)
Mr Rooter technician arrived on time and quickly found and removed the main line blockage. They then showed me where the blockage occurred with their camera.

Review 128 (2019-08-13 - Rating: 5)
Luis came this morning at the time he said he would be here!He did a great job, so friendly and professional, did a great job ofunplugging our kitchen sink.

Review 129 (2019-11-10 - Rating: 5)
Cody was very helpful & patient with my sewer problems. Hard working and friendly. Would call & use Mr. Rooter again.

Review 130 (2023-03-23 - Rating: 5)
They came out the same day I called. The price was reasonable and the technician, Luis, was very friendly.

Review 131 (2016-09-22 - Rating: 5)
I couldnt be more pleased with the service I received from Mr. Rooter. My technician, Rob, arrived promptly and cleared a thicket of roots that were clogging my sewer line. I will be using Mr. Rooter from now on for all my plumbing needs.

Review 132 (2024-04-19 - Rating: 5)
Quality work. Very pleasant workers. Would hire them again.

Review 133 (2023-10-12 - Rating: 5)
Quick scheduling, good service, and same pricing over the weekend (when all plumbing issues seem to arise!)

Review 134 (2019-05-08 - Rating: 5)
Thank you Mr.Rooter, they were professional, and courteous while cleaning my pipes. Very fast and reliable service, much better price than the competitors

Review 135 (2020-01-15 - Rating: 5)
Same day appointment for a clogged kitchen sink at my moms - it needed snaking and Jesús took care if it without upselling - my mother is on a fixed income and I appreciate his effort ! He was great -

Review 136 (2016-07-07 - Rating: 5)
Javier, Jesus, and Miguel are the best. They are professional, prompt, kept me informed, asked questions, answered my questions. At all times they were helpful and kind.

Review 137 (2015-08-16 - Rating: 5)
A very skilled Technician came out by the name of Nowie. He was fast and skilled and took care of the problem right away, Awesome ! Steve S. Oceanside, Ca.

Review 138 (2020-05-20 - Rating: 5)
2nd time using Mr Rooter and have to say they get the job done and cleaned up after themselves ,Louis Contreras was on time and quick getting the drain cleared, thumbs up .

Review 139 (2020-08-03 - Rating: 4)
This was my first use of a Plumbing Service in a very long time and I was very pleased with the office staff that I spoke with to schedule my services,she was very nice and professional over the phone, and the service man was very qualified in his work.

Review 140 (2023-03-19 - Rating: 5)
Our toilet got clogged and these guys were so good and made the necessary repairs to clear it very good I highly recommend them

Review 141 (2021-02-13 - Rating: 5)
Bought an older house that needed some plumbing work and Mr. router came out my time of need and gave me a reasonable price at a reasonable rate and it was done in a timely manner and things were put back just the way they found it

Review 142 (2017-09-11 - Rating: 5)
They arrive within an hour on a Sunday. Resolved the issue promptly and were curious. Very professionally run business. I highly recommend.

Review 143 (2024-09-09 - Rating: 5)
Efficient team with great communication!

Review 144 (2021-02-27 - Rating: 5)
Non-emergency next morning service. Expensive but good, could of gone cheap but most of the time you only get what you pay for. Patio drain with root blockage.

Review 145 (2020-06-01 - Rating: 5)
Luis and his team did a great job. They were on time, very efficient, and left the area clean. Everything works.

Review 146 (2024-05-19 - Rating: 5)
We are very satisfied with you Profesional services! Thank you!

Review 147 (2022-02-24 - Rating: 5)
Brandon and Kenny did an great job with our restaurant. Very informative and did his job quickly and well.

Review 148 (2021-05-12 - Rating: 5)
Jiovanni was a really fast worker and kept the job very clean ! Manuel did great as well ! :)

Review 149 (2020-11-01 - Rating: 5)
The response was rapid and the work professional, and quick. I would definitely recommend Mr. Rooter to tackle any future plumbing problems.

Review 150 (2016-09-27 - Rating: 4)
I am pleased of the service done on the issue I was facing. I am still waiting for an estimate to be send to me for the other issue discuss on the day the service was done. Thank you.

Review 151 (2024-12-03 - Rating: 5)
On time very professional.

Review 152 (2022-03-04 - Rating: 5)
Brendan provided a professional service and was incredibly thorough and knowledgeable. Highly recommended.

Review 153 (2024-03-05 - Rating: 5)
Omar is the best plumbers i have encountered. thank you

Review 154 (2024-06-15 - Rating: 4)
Prompt and friendly service. Very helpful.

Review 155 (2023-02-23 - Rating: 5)
Nathan came out and cleaned out my sewer line within 2 hours of calling. Very friendly

Review 156 (2022-02-11 - Rating: 5)
Luis and Brandon were right on time, very professional, and did the job right while providing information about the problem and solution.

Review 157 (2020-05-12 - Rating: 5)
From the receptionists friendly manner, to the quick appointment time to the friendliness and punctuality of the plumber, absolutely everything went smoothly.

Review 158 (2021-04-12 - Rating: 5)
Jose was awesome, on time, great communication, clean, fair price and quick. I would recommend.

Review 159 (2020-01-10 - Rating: 5)
Verity courteous, professional & on-time. Unclogged our drain in under 10-minutes. Would use them again.

Review 160 (2024-05-02 - Rating: 5)
Luis and team were amazing. Ill post more on FB, youre website, nextdoor, CL! THANK YOU!!!

Review 161 (2022-01-11 - Rating: 5)
Excellent service, technician was prompt and very professional. He gave me two options for fixing my problem.

Review 162 (2016-02-08 - Rating: 5)
Arrived in less than one hour. not an emergency. performed service asked for and left. i observed the whole show as i like to see what workmen do.

Review 163 (2020-07-09 - Rating: 5)
Luis was attentive, fast, and professional. I’d definitely call them again for future plumbing issues.

Review 164 (2020-12-22 - Rating: 5)
Jesus was wonderful and very helpful. He did a great job, and was personal and friendly too.

Review 165 (2019-07-04 - Rating: 5)
Professional, reasonably priced, and the work was done in a timely manner. I would recommend Mr.Rooter Plumbing.

Review 166 (2023-09-29 - Rating: 5)
Omar did great job of clearing clogged kitchen sink.

Review 167 (2023-09-23 - Rating: 5)
Luis ,my technician was awesome. Honest great quality service. He went above and beyond my expectations. I would highly recommend!

Review 168 (2021-12-14 - Rating: 5)
Francisco was very professional polite and informative he taught me a few things thanks

Review 169 (2024-09-25 - Rating: 5)
Quick response and efficient.

Review 170 (2023-04-20 - Rating: 4)
They came at the time that they said they were going to report and they did the job in less than an hour and were gone. I was concerned since I thought they were going to have to cut the cabinet, instead they just drilled three holes big enough for the cable to go through to the other side of cabinet and out the other side of cabinet to where the water connection was connected to the fridge. The copper wire was leaking so they replaced it. I found the cost of repair to be on the high side, however, they did respond to an emergency and completed the job in a smart manner since they did not cut through the cabinets as I was thinking they would have to do. They also contacted a person to come and ensure there wasnt any water damage, and they came out for free.