Rooter Hero Plumbing & Air of San Diego

Photo of Rooter Hero Plumbing & Air of San Diego

Located in San diego, California

Address: 9920 Scripps Lake Dr, San Diego, CA 92131, United States

Phone: +1 619-577-4417

Rating: 4.8

Services

  • Online estimates
  • On-site services
  • Repair services
  • Credit cards
  • Credit cards

Categories

  • Plumber

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-09-29 - Rating: 5)

    Eric did a fantastic job overseeing the big project at my house. He was very attentive even though he was always busy and knee deep in the middle of working, he never hesitated to step away and answer any question my wife or I had. He addresses every concern immediately and displayed excellent customer service skills and understanding. He not only excelled in customer service, but was equally skilled in his craft.The manager, Adam, was a pleasure to work with. He also was attentive and responsive if I ever reached out with a question or concern.This project took over a week and was quite invasive to our property The team at Rooter Hero made dealing with the incident bearable because of their empathy, customer service, and technical skill. Thank you.

  • Review 2 (2024-10-04 - Rating: 5)

    Called for a backed up main line. Erick was dispatched. He called and arrived in a timely fashion. He was professional, courteous, and knowledgeable. He was able to clear the blockage quickly and recommended sending a camera down the line after some discussion about this reoccurring issue. Adam arrived on-site to perform the camera scoping of the line. He was able to identify the aged cast iron pipe had surpassed its serviceable life, evidenced by deformation, scaling, and root infiltration. They visually inspected other pipes in the crawlspace for leaks.Several potential solutions were discussed that had varied cost and outcome options.I would be happy to recommend both Erick and to Adam at Rooter Hero to friends and family alike.

  • Review 3 (2024-07-20 - Rating: 5)

    Super grateful for Rooter Hero. We had a drainage problem in kitchen sink. I called after 8pm and received exceptional client service. I was scheduled for early the next morning with communication throughout. Arturo showed up and was incredibly respectful of our home and was able to solve the drainage issue. The professionalism was 5-star all around. Will definitely use them again!

  • Review 4 (2024-09-02 - Rating: 5)

    Jason from Rooter Hero saved the day on a holiday no less (Labor Day) when our upstairs toilet wouldn’t unclog. My husband generally handles all the plumbing issues but he wasn’t home when Jason came by to fix.What I appreciated the most about Jason is that after all stages of the visit, he clearly explained things without being patronizing (you would be surprised how often this happens). After having to do a more complex fix, he went on to explain the fix and then provide red flags to look for in the future.He was professional, thorough and quick and we definitely recommend Rooter Hero!

  • Review 5 (2024-09-12 - Rating: 5)

    I had Erick at Rooter Hero come to my clients prospective home to complete a video inspection of the sewer waste line.Erick was right on time, explained the procedure to my client and me, and then completed the video inspection in a timely way. He crawled under the home to look for active leaks or other issues as well. He then went over the results with us, provided a video file for our records, cleaned up the site and we were on our way. The whole thing took about an hour, and was very reasonably priced at $260, travel time included. Would highly recommend!

  • Review 6 (2024-10-02 - Rating: 5)

    Fredrick was one of the kindest persons I have had the pleasure to meet. He is professional, very qualified and a great communicator. He has the most positive attitude and made the repairs and his visit pleasant, I will request him always. Thank you Fredrick!

  • Review 7 (2024-09-20 - Rating: 5)

    I had a great experience with plumbers Enrique and Anthony. They were quick to arrive, friendly, and explained the plumbing issue clearly, providing several options and helpful tips for the future. They also left the place clean, which I appreciated. They seemed like genuinely great guys. Highly recommend!

  • Review 8 (2024-10-01 - Rating: 5)

    Hector was a complete professional. He was very knowledgeable and helpful. When it came to finding out the problem, he had the solution. He was very thorough and made sure everything was cleaned and put back to order. Thank you for your hard work. Much appreciated!!

  • Review 9 (2024-07-23 - Rating: 5)

    Was very happy with this company. They came out to my house within 2-hours of calling in a leak under my sink. Turns out my disposal had rusted. Water was leaking underneath. Jason (plumber) did a great job. He was friendly and knew how to fix the problem. He went to the store & bought the new disposal as I wouldn’t know what to buy. Highly recommend.

  • Review 10 (2024-10-28 - Rating: 5)

    Another great experience with Rooter Hero! I sadly punctured a hole in the mainline to my house. Rooter Hero came quickly gave me an estimate and quickly fixed the issue in less than 3 hours from me calling.I will continue to use Rooter Hero. They have great customer service and outstanding plumbers. Hector did an amazing job talking through the process and being straight forward. Thanks again

  • Review 11 (2024-05-23 - Rating: 5)

    Arturo did an excellent job all around! From start to finish, He was friendly thorough and did a very clean job. We will definitely be using these services again in the future.

  • Review 12 (2024-06-28 - Rating: 5)

    The technician name Jason arrived on time and inspected the clean out piping and unclogged pipes within few minutes afterwards he honestly discussed what causes the clogged and gave me an idea what to do next in my discretion. He’s very enthusiastic, reliable and friendly technician.

  • Review 13 (2024-09-04 - Rating: 5)

    Hector was a Hero for us on Sunday 9/1 and Monday 9/2. He was friendly, knowledgeable, calm, and explained everything to us, our options and their respective effectiveness, pricing etc. We were able to make good decisions regarding our situation. All work was completed in a timely and efficient manner.

  • Review 14 (2024-09-26 - Rating: 5)

    Eric was fast knowledgeable and got the job done! Very friendly and no hidden fees every thing is very professional. Also the people who answer the phone are enthusiastic and sound like they appreciate every call. Very affordable as well.

  • Review 15 (2024-09-20 - Rating: 5)

    I had an irrigation pipe crack with water coming out from the ground. Rooter Hero was able to have someone come out within an hour. Arturo was courteous and professional. He showed me the cracked pipe, gave me the options, pricing etc. I would definitely use Rooter Hero again for an emergency.

  • Review 16 (2024-08-27 - Rating: 5)

    The office staff and technician were very professional by sending me an email & text message of what to expect promptly. After making a phone call this morning, James texted me the time of arrival which was a few hours after the phone call to the office. I have not expected to get it done in such a short period since other company told me to wait for 7-10 days. James explained me what to expect and did not mind my questions. I am very satisfied with Jame’s work!

  • Review 17 (2024-08-25 - Rating: 5)

    I had a clogged drain that was causing my kitchen sink to fill up. Hector did a quick thorough job. I really appreciated how respectful and friendly he was and made the plumbing emergency a walk in the park. Highly recommend!!

  • Review 18 (2024-06-01 - Rating: 5)

    I cant recommend Rooter Hero enough! Deserving of five stars across the board.From the very first interaction, I was impressed. The phone call to set up the appointment was smooth and courteous. The scheduler was friendly and efficient. Then, Donovan, the technician, arrived the next day and absolutely shone. His professionalism and skill were immediately evident.Donovan took great care throughout the entire process. His expertise was clear, and he tackled the issue with both precision and attention to detail. The pricing was also very fair for the quality of work performed.Overall, Rooter Hero provided an exceptional experience. From friendly scheduling to top-notch service from Donovan, they were fantastic. I will definitely be using them again in the future, and I highly recommend them to anyone in need of plumbing services.

  • Review 19 (2024-10-22 - Rating: 5)

    Jason did an excellent job of explaining the issues before proceeding. He did the work and was diligent. The price was higher than we expected but the service was excellent.

  • Review 20 (2024-08-24 - Rating: 5)

    Arturo M. w/Rooter Hero was amazing. Great customer service skills, quick turnaround on service, and overall a great guy. I will call this company from now on. The experience was truly outstanding. Thank you, Arturo!

  • Review 21 (2024-08-14 - Rating: 5)

    Eric was so awesome! Extremely please with the quick service, thank you! Very professional and friendly too

  • Review 22 (2024-07-23 - Rating: 5)

    Rooter Hero Plumbing & Air San Diego provided excellent service. The technician, Arturo, was knowledgeable and quickly diagnosed the issue with my washers plumbing and drain. Arturo went the extra mile by moving the washer and dryer to properly secure the hose, preventing future plumbing and drain problems. The technician, Arturo, was also careful to put everything back in place. Great job! Thank you, Rooter Hero Plumbing & Air San Diego!

  • Review 23 (2024-07-27 - Rating: 5)

    From start to finish Donavan was the consummate professional. A well dressed well mannered and very knowledgeable young man. He was in and out of here in mere minutes after completing the job. Will definitely use them again

  • Review 24 (2024-08-30 - Rating: 5)

    Thorough and follows up well with information. Enjoyed that they didn’t stack on the cost for my particular plumbing issue being more complicated than normal.Prolly can find a better quote, but I stand by buy nice not twice.

  • Review 25 (2023-08-28 - Rating: 5)

    They did exactly what they said theyd do for a reasonable price. They charged $77 to clear the drain, which they did. Actually Jason was able to spend quite some time explaining the problem. He said it could be a belly which apparently is a pretty common problem in older houses, which actually means that the sewer pipe sags down near the center, allowing for lots of crud to collect in the middle...... the funny thing is that after spending quite a long time explaining all this to me (twenty minutes or half an hour) after they cleaned the pipe, while they were talking, I had the tap on all that time. They left and got in their truck, and I went back and was shocked to find that the sink was over flowing all over the cabinets and flooring... so I ran out and caught them before they left. They came back and cleared it up a second time.So Jason recommended that I get the sewer checked by camera, which would cost another $250. They didnt have a camera that worked in my sewer, so they had to come back to do that, and that still didnt work, so I ended up getting the camera work done by a different plumber for the same price. I attached that video from the other plumber to show what it looked like after they cleaned it. The other plumber confirmed that it was a so-called belly that Jason called it, and said I will need to clean it out every once in a while, and that was probably the best way to deal with it. Think of it as maintenance, like an oil change for your car...All that said, they did end up cleaning it for the $77 they originally quoted. I also paid extra ($250) for the camera work by another plumber. I called many other places, and that was the lowest price i could find.

  • Review 26 (2024-10-13 - Rating: 5)

    Enrique & Dom(? - my apologies) were exceptionally professional and skilled. Everything was explained clearly and directly. I have never had such a positive contractor experience.

  • Review 27 (2024-07-05 - Rating: 5)

    I had plumbing service completed by: 8544 Jason Zadorozny. Jason was level headed and very knowledgeable about plumbing. Plus he wanted to check a few other items at the house that could cause problems if they were not properly installed, checked and maintained. Gave great advice on maintain the water systems / plumbing items in the house. I would recommend him to everyone.He changed the toilet flanged in the bathroom which isn’t an easy job either.

  • Review 28 (2024-07-06 - Rating: 5)

    **Five-Star Review for Raul at Rooter Hero**⭐️⭐️⭐️⭐️⭐️We were in a state of absolute panic when our plumbing issue erupted. Within no time, Raul from Rooter Hero was at our door, ready to help. His quick response was just the beginning of an exceptional experience. Raul was not only incredibly professional and efficient but also kind and reassuring during a very stressful situation. He swiftly diagnosed and fixed the problem, and his expertise was evident in every step. Raul truly went above and beyond, and we cant thank him enough for being a true lifesaver. Highly recommend Raul and Rooter Hero for any plumbing needs!

  • Review 29 (2024-08-06 - Rating: 5)

    Eric Vargas is very good at his jobHe is honest and friendly and explains everything. He goes above and beyond for helping people. And very concerned with cleaning up any mess.AAA+++

  • Review 30 (2024-07-08 - Rating: 5)

    Hector was great. He was super friendly and help explain whats was wrong with our plumbing. He was considerate of making sure not to make too much of a mess. Work was done quickly.

  • Review 31 (2024-09-26 - Rating: 5)

    I have to say they were great and affordable! Erick was kind professional and did a great job. I’d recommend Rooter Hero any day!

  • Review 32 (2024-06-15 - Rating: 5)

    Enrique was excellent, I called on a Friday evening, he was at my house within an hour. , everything was fixed quickly and operating again . Service was great and affordable. No up charge for a weekend evening visit. I won’t hesitate to call them again if needed. Enrique was very professional and knowledgeable, Thank you for saving us on a Friday night, I’m impressed

  • Review 33 (2024-06-14 - Rating: 5)

    Weve had main line issues, went the cheap, cheap route with someone that was just starting a business.. didnt work out too well. The next one the guy at least had a truck, but still not great. This time I went with Rooter and Im so pleased with the price, communication, speed, and overall experience. The plumber that came out was great at explaining and helping me know what is going on. Thank you.

  • Review 34 (2024-10-09 - Rating: 5)

    Kendrick was super professional and helped our family get our problem resolved quickly! He helped me understand what was going on. Great service!

  • Review 35 (2024-08-26 - Rating: 5)

    Hector did an incredible job. He was so easy to work with and so thorough. Ive recommended him to some neighbors.

  • Review 36 (2024-10-15 - Rating: 5)

    Hector arrived on time after a heads up call . Very knowledgeable and informative tech. I have a new plumbing contact that I can count on. Thanks Hector!

  • Review 37 (2024-08-19 - Rating: 5)

    Friendly professional, informative, honest & reasonable service. Jason is an excellent plumber and good all round person. Very happy with company and service.

  • Review 38 (2024-06-26 - Rating: 5)

    I’m an real estate agent in San Diego. I have been referring my clients to Rooter Hero when we get anything on home inspection reports. They come out fast and very thorough with their plumbing inspection. Thanks Rooter Hero! Hope my clients will continue to get 5 stars service from you

  • Review 39 (2024-09-16 - Rating: 5)

    Gilbert was very knowledgeable and helpful. He found our customers issue quickly and gave us his recommendation for repairing.

  • Review 40 (2024-06-22 - Rating: 5)

    Bryant was extremely professional. Walked me through everything he was doing. Asked me if I had any questions. Did a stellar job correcting the problem we were experiencing. I would highly recommend their service.

  • Review 41 (2024-10-25 - Rating: 5)

    I received a high level of service from the technician (Robert). Very respectful, displayed great knowledge and the work I received has never been anything less than exemplary.

  • Review 42 (2024-06-09 - Rating: 5)

    They responded quickly and got the work done cleanly. I had a drain that was backing up. They came within an hour of me calling and were able to clear the main line quickly. Excellent service. Would recommend again

  • Review 43 (2024-07-23 - Rating: 5)

    Enrique was awesome. He went above and beyond to make sure everything was completed to perfection. He was on time and very respectful as well.

  • Review 44 (2024-04-25 - Rating: 5)

    Donovan did an excellent job of explaining the details of the massive whole house repiping that was taken place. He answered any question we had and kept us very informed. He took a stressful situation and eased our worry! Thank you for a great job and would recommend Rooter hero to anyone in need of any plumbing situation!!

  • Review 45 (2024-07-16 - Rating: 5)

    Raul was efficient and professional!! I called late morning and they were able to get someone here before 4pm to snake my drain. :)

  • Review 46 (2024-08-08 - Rating: 5)

    Had a slow kitchen drain with no clean out. Came and cleared it quickly for 1/3 or 1/4 the price of others. In my book, a hero indeed!

  • Review 47 (2023-01-17 - Rating: 5)

    Fantastic experience start to finish. Had a clogged shower that was threatening to overflow and could’ve been a huge disaster. Called Rotor Hero Plumbing and Jacob was here within 90 minutes. He was kind, knowledgeable, and genuinely invested in helping solve the problem. He keep working on the clogged drain until he could pinpoint what the problem was and then solved it. Highly recommend this company and if possible, ask for Jacob!

  • Review 48 (2023-09-29 - Rating: 5)

    We had an emergency backed up drain. Jason was excellent - he arrived quickly, he was very responsive, clear and fixed our issue. He gave us a lot of good information on how to avoid backed up drains in the future. His service was great! Would definitely recommend him.

  • Review 49 (2024-08-17 - Rating: 5)

    Great, quick service! Came late at night to assess an issue with my water heater. Came first thing in the morning with a new unit and installed it quickly.

  • Review 50 (2024-03-17 - Rating: 4)

    We recently had a water leak from the kitchen ceiling. After calling several companies, Rooter Hero was the only one who dispatched a tech that same morning. Raul was very professional and quickly assessed the issue and stopped the leak. He thoroughly explained the situation made the repairs and ensured us that we would not have to worry about this matter again. Raul was honest, professional, friendly and courteous. I would definitely recommend this company for your plumbing issues.

  • Review 51 (2024-09-08 - Rating: 5)

    My technician Raul came out and fix my issue quick. He had Great skills and customer service. Thank you Raul

  • Review 52 (2024-09-11 - Rating: 5)

    They were really easy to book with. They also performed their work quickly. The prices seemed in line with other plumbers.

  • Review 53 (2024-05-16 - Rating: 5)

    I had both toilets backed up and called multiple plumbers/plumbing companies. It was about 8 pm and the only one that called back to update me was Rooter Hero. They could not make it out that night but set up an appointment the next morning for me. Jason Z. came by and tried to snake the line but couldn’t get through. I knew our sewer line was in bad shape but kept putting it off and buying time with hydro flushes and snake clearing. Well we hit our limit. Jason was able to get the hydro flushers over that day and they cleared enough space in an old cast iron pipe that was filled with roots. We did a camera check and it was a mess. Roots, holes in the pipes, broken pipes. Jason got his coworker Jack over and they spent hours going through the line with the camera and coming up with a plan. It was decided to re line the pipes replace portions under the house, a portion of the driveway needed to be dug up and pipe replaced. Needless to say it was a big job. Jason and his crew were able to get to work the next day. It took about a week and we still had water and toilet access every night except one because the pipes were so badly cracked. Jason was fantastic and I would highly recommend working with him. He treated my home like it was his, he kept me up to date with progress and was excellent with communication. Timeline for getting the job done was accurate with minimal disruption to my family for the scale of the job. I was very thankful that he was the guy sent to my home and handled running point on this job. I appreciate, and was very happy with the rest of the crew I met and that worked at my home Jack, Christian, Edgar, Hector, the hydro flush, and the lining crew. Everyone was very friendly and respectful of my home.This job was very expensive. Full disclosure I didn’t not shop around and get multiple quotes. It was a need to get it done now type of job and I couldn’t take days off work to be there to have other companies give estimates for me. I had a good feeling from just talking with Jason and Jack that I would get quality work and within a good amount of time and I and my wife were ok with that. I would definitely use hero rooter again and certainly request Jason Z. if I do. I shouldn’t have to as I’m told this piping should outlive me.

  • Review 54 (2024-05-14 - Rating: 5)

    Had an emergency plumbing situation and they were able to send out a technician (Donovan) straight away. He was professional, prompt and honest and made sure that I was able to get a military discount without even asking. The job ended up being more invasive than he initially thought, but he went above and beyond to get additional equipment and manpower involved to get the job done. Would recommend these professionals to anyone in need of plumbing service!

  • Review 55 (2024-10-10 - Rating: 5)

    Hector Castillas, was the tech that did our service,very knowledgeable in the trade with exceptional customer service, He’s an asset to your company

  • Review 56 (2024-08-25 - Rating: 5)

    Had a backup of our kitchen sink and found Rooter Hero on Google.Scheduling was almost immediate on a Saturday. Jason our plumber showed up on time and fixed the problem. Will 100% use Rooter hero in the future.

  • Review 57 (2024-02-06 - Rating: 5)

    Jason arrived on time and surveyed the situation. Provided me with options. Choose a remedy and the work was completed within the estimated time. All work was efficiently performed and Jason left the job site cleaner than he found it. I recommend Jason and Rooter Hero!

  • Review 58 (2024-07-15 - Rating: 5)

    So polite on phone calls...very responsive staff...Angel was great at fixing the problem and here on time! Best prices anywhere!!! Will use their services anytime I need plumbing or drain services.

  • Review 59 (2024-10-17 - Rating: 5)

    Erick and Adam are the people you want, simply the best all around, Erick we there when we needed him, this company is awesome

  • Review 60 (2024-03-04 - Rating: 5)

    Great experience with Rooter Hero. Scheduling the appointment was easy and they stayed in touch as the appoint time drew near. The tech, Peter, arrived on time and did a great job; very helpful, very professional. Would definitely recommend Rooter Hero.

  • Review 61 (2024-04-15 - Rating: 5)

    Had a slow kitchen drain. Called in the morning and they arrived in a few hours (it was not an emergency). Used a coupon for $77. Albert was very knowledgeable and friendly. Answered all my questions and did a thorough job by running the snake 2 times to get as much of the clogging grease out of the pipe as he could.

  • Review 62 (2024-10-02 - Rating: 5)

    Dennis was very knowledgeable and pleasant. I would gladly call his company for further work!!Sharon

  • Review 63 (2024-06-26 - Rating: 5)

    My technician Jason Z. was the best! Very knowledgeable as well as informative! If and when services are needed again I will make sure to request him!

  • Review 64 (2024-07-29 - Rating: 5)

    Donovan was polite and did the job quickly. Melissa so nice on the phone. Good experience.

  • Review 65 (2024-10-16 - Rating: 5)

    Great job! I’d highly recommend and should the need arise, I’ll call the again.

  • Review 66 (2024-10-12 - Rating: 5)

    Iam a general contractor and have delt with a lot of plumbers, this Eric was a pleasant surprise I think the best.

  • Review 67 (2024-08-28 - Rating: 5)

    Technician was friendly and professional. Only complaint about this company is that they had only one technician doing all the work which took 3 days.. an extra technician would have cut the time in half!

  • Review 68 (2023-10-21 - Rating: 5)

    Jason did a great job solving and fixing our plumbing issue! He was polite and professional and completed the work quickly on a Saturday. So glad Jason could come out and fix it today. We will definitely call Rooter Hero for any future plumbing needs.

  • Review 69 (2024-10-10 - Rating: 5)

    Ive used Rooter Hero many times on two properties. They do great work. Excellent service and very fair pricing. Adam was on time and very knowledgeable. I would highly recommend !!

  • Review 70 (2023-12-02 - Rating: 5)

    Our technician Jesse Mata was awesome. ReallyInformative, transparent about what he was doing and what our options were when the initialsolutions didn’t work. He was persistent and stayed until the problem was fixed. Couldn’t be happier with the service and will definitely call again in the future when needed.

  • Review 71 (2024-05-25 - Rating: 5)

    Fast and professional repair of the main line pressure regulator. James was prompt, knowledgeable and provided great service. Would recommend this team for your plumbing needs.

  • Review 72 (2024-04-28 - Rating: 5)

    Had a clogged pipe. They were at to the house about an hour later to snake it. Erik definitely took his time and informed me what was going on every step of the way. Got it unclogged and in good working order. Definitely recommend!!!

  • Review 73 (2023-10-05 - Rating: 5)

    My experience with Rooter was excellent from the moment I called (talked to Danielle) to the time the job was complete. Jason arrived on-time and very professional. He was able to diagnose the issue right away and address the issue. I am very happy with the results and the service.

  • Review 74 (2023-10-02 - Rating: 5)

    Gilbert Herrera was awesome! He showed up on time, assessed the issue and gave me a quote, and he fixed it. He was very respectful and polite, and he made sure I was understanding everything he was doing. It was a messy job but he left my place cleaner than it was when he got here! Next time I need a plumber, I’ll be asking for Gilbert. He was great!!

  • Review 75 (2023-08-08 - Rating: 5)

    Excellent service from Gil at Rooter Hero Plumbing. We are currently house sitting for friends and one of the bathrooms had serious issues with clogged pipes.We called and they sent out a ticket to the next available tech. We had someone come out to the house within 2 hours! It was already 6pm and I was worried this would sit until tomorrow. But lucky for us Rooter Hero is open 24 hours. Gil was so kind, he took his time to inspect and gave me the options we had to clear the pipes. He didnt try to upsell me on the most expensive fix. We went with the only option available which was to remove the toilet and snake it. He really did an amazing job, he even noticed the shower drain was clogged. He unclogged that as well!Very professional service! He made sure to lay town tarps to protect the carpets.Highly recommended team, I would call them again in the future for any of our plumbing needs. They accept credit and cash. It was a very easy and smooth transaction. Thank you!

  • Review 76 (2024-04-18 - Rating: 5)

    Enrique is the man! He was prompt, professional, communicative, efficient, and well versed. Plumbing issues are so scary but our technician really set our minds as ease and provided 10/10 work! Thank you Enrique!!!

  • Review 77 (2024-07-29 - Rating: 5)

    Hector was very professional, polite, and thorough. He went above and beyond to make sure the problem was solved.

  • Review 78 (2022-11-22 - Rating: 5)

    Great service. Selected Rooter Hero Plumbing based on availability and rating. Scheduling was easy and team tried hard to accommodate same day service. Technician showed up in time scheduled and discussed required work up front. Work was done in a clean and efficient way. Overall team didnt spent more then 1h on the premise. Team was friendly and helpful. Will definitely use them again.

  • Review 79 (2024-08-02 - Rating: 5)

    We received excellent service. Clean, efficient and friendly. Arturo was the best.

  • Review 80 (2023-08-28 - Rating: 5)

    Thank you Rooter Hero. Emily was kind and professional on the phone. She contacted me twice to make sure I was updated as to when my technician would arrive.Max Jimenez arrived and was wonderful. I have no water and a bad leak. He quickly diagnosed the problem and was very kind and informative. I will call Rooter Hero in a heartbeat in the future. Thank you Rooter Hero for being my Hero on a Sunday and no crazy Sunday fee added.

  • Review 81 (2024-07-01 - Rating: 5)

    Jason went above and beyond to answer my questions and to do a professional job. As a new homeowner I know now how to maintain my water heater and pipes with his help.

  • Review 82 (2024-01-31 - Rating: 5)

    Raul mata was my tech who came to fix my clogged drain. He was the most friendly, polite & conscientious service repairman I’ve ever encountered! Took him 5 min to unclog the drain & showed me a plumbers trick if I ever want to snake it myself. Glad I chose him over another company that gave me a range of $200-300 for his charge of $77j. Give Raul a raise. He deserves it!

  • Review 83 (2024-10-14 - Rating: 5)

    Robert B was very helpful professional and the company helped us resolve our shower problem quickly.

  • Review 84 (2024-08-07 - Rating: 5)

    Arturo was punctual, was knowledgeable, was very pleasant to speak and did an excellent job.

  • Review 85 (2023-09-11 - Rating: 5)

    Gilbert from Rooter Hero was excellent to work with and very knowledgeable of his trade. After assessment of the situation, he recommended what needed to be done, at what cost, and left me to make my decision without any pressure at all. Rooter Hero will get my business again and again.

  • Review 86 (2023-09-11 - Rating: 5)

    Jason not only fixed the problem with our sink but explained why and how you can prevent these issues in the future. I would recommend his services to anyone who has plumbing issues. his down to earth attitude and professionalism made this a pleasant experience. thank you for your hard work!

  • Review 87 (2023-09-25 - Rating: 5)

    Jason saved the day. It was a minor repair, but he took the time to check other things and show me where all the water shut-off valves are. He was professional and friendly, and I really appreciate all he did to help me in my time of need. I have his card hanging on my refrigerator; I hope I don’t need him, but if I do, I’ll be sure to call. 👍

  • Review 88 (2024-01-06 - Rating: 5)

    Rooter Hero came to my rescue and prevented extensive damage to my home from a leak. Enrique was friendly, professional, and got the job done. Outstanding service! I highly recommend this company!

  • Review 89 (2023-09-24 - Rating: 5)

    Fantastic, courteous, and took care of us on a Saturday … college game day. Thanks so much! Highly highly recommend. Do not waste your time calling all around. These guys are responsive and truly come out the same day … if at all possible. Again… the best plumbers in the area.

  • Review 90 (2023-09-28 - Rating: 5)

    Jason came by our house a couple of days to access the hose copper pipe leading from inside the house to outside where it is hooked up to a garden hose. The pipe was damaged inside the wall and required soldering and replacing the damaged part. He was very easy to talk to and worked with. Excellent job and peace of mind knowing that the issue has been resolved before a major catastrophe.

  • Review 91 (2023-12-19 - Rating: 5)

    Employees kept me updated the whole time. Jason was personable and he clearly explained everything. Fast and effective service. Would go through this company if similar issues happen again.

  • Review 92 (2024-06-24 - Rating: 5)

    Max was very thorough and professional. He was exceptional! Very pleasant personality.Cesar is an exceptional asset to this company. He was knowledgeable about his task and exhibited superb skills. He is extremely conscientious, displayed kindness and a calm demeanor during his visit.Arturo was timely and pleasant. He exhibited all COVID-19 safety precautions during his visit. He displayed knowledge and skill in his profession. He is quite an asset for your company!

  • Review 93 (2022-10-17 - Rating: 5)

    I hired Rooter Hero to replace hot and cold water shut off valves for the washing machine. Hot water shut off valve had been leaking, I had pleasure working with Brandon. He arrived on time. He was very courteous. He explained the repair needed and the estimate for it. Estimate was very reasonable. Brandon completed the work in professional manner. I would highly recommend Rooter Hero.

  • Review 94 (2022-11-11 - Rating: 5)

    Stephanos and Max were great. Very pleasant and they explained what was going on. they came the same day we called and fixed the problem same day. Even Cindy who took my call first and Elizabeth who called back to confirm the schedule was very nice and helpful. Overall great service and great customer service. Highly Recommend Rooter Hero Plumbing of San Diego.

  • Review 95 (2024-06-29 - Rating: 5)

    Raul is a Rockstar. He is a knowledgeable nice person. I will call him for all my future plumbing needs.

  • Review 96 (2024-08-16 - Rating: 5)

    Arturo did an excellent job on my clogged outdoor drain. Quickly and professionally!

  • Review 97 (2024-09-24 - Rating: 5)

    Rooter Hero Plumbing has excellent customer service from start to finish. The Plumber Robert B. Fixed the plumbing issues. We are so appreciative of his professional job!! Thank you Robert!! Will definitely use Rooter Hero Plumbing again. Highly recommended! Thank you very much!!

  • Review 98 (2024-01-15 - Rating: 5)

    Peter was very professional and provided an honest assessment of our issue. Rooter hero might not always be the cheapest, but they respond quickly, and will fix any issue that you have.

  • Review 99 (2022-10-31 - Rating: 5)

    Rooter Hero saved the day! Our problem started early at 7am on a Sunday. We called the first business that popped up in Google (a Rooter Hero competitor). We were promised a technician would be out by 10am-12pm... No show. We called and were promised it would be closer to 2pm-4pm... No show. We called again and were told they were not sure whether they could get to us. We called Rooter Hero, and were treated with compassion, honesty, integrity and professionalism from the first call, to the dispatcher call. They were upfront that it was late on a Sunday, and could not promise they could get to us, but they PROMISED If we cannot get there tonight, we will have our supervisor (Michael S.) swing by first thing. Mike showed up promptly at 7am. All around, start to finish, great customer service, great technician, great service, great price. Rooter Hero earned a customer for life! Thank you Rooter Hero!

  • Review 100 (2024-08-01 - Rating: 5)

    Great customer service and assessed the problem quickly. Will request him when we have another plumbing issue.

  • Review 101 (2023-08-15 - Rating: 5)

    Max indeed took it to the max with his professionalism and exceptional knowledge. Made the experience great and I wouldn’t trust anyone else other than Max to work the plumbing. If Max is doing your plumbing consider it a guarantee things will work out.

  • Review 102 (2022-09-20 - Rating: 5)

    Brandon, Corey, and Jacob did a great job snaking our sewer backup followed by a visual camera inspection the next day after the backup issues were resolved. This full service with a camera inspection is well worth the money, they explained how the piping system was configured and how to maintain the system to avoid damage and future problems. We got fast same day response on getting the system cleared. The next day we had the inspection. I will use this team again. The fast response plus camera inspection and snake with 3 professional guys over 2 days was a good value in my opinion.

  • Review 103 (2023-02-11 - Rating: 5)

    We were faced with an extremely inconvenient clogged pipe and leak right before showings for an open house. But Jason got here in a moment’s notice and finished everything so quickly. He was very vocal with what he was doing and thorough with his explanations. Very friendly and professional. Thanks Rooter Hero!

  • Review 104 (2023-01-09 - Rating: 4)

    Technician was awesome 👌. He was polite, informative and very helpful. Our problem turned out to be a great deal bigger than expected as was the cost forrepair. I ended up not having them complete due to financial reasons. He was understanding, not pushy. I would recommend this company .

  • Review 105 (2024-02-08 - Rating: 5)

    Peter Hermosillo did excellent job on my clogged shower drainage problem. professional skills of expertise. I will call Rooter Hero again for my plumbing problem. Will recommended.

  • Review 106 (2021-04-20 - Rating: 5)

    Our entire experience with Rooter Hero was great from start to finish. We put in a request for quotes online via Yelp and Rooter Hero was prompt to follow up. They were able to send Ben and Michael out within a few short hours, and they were very professional upon arrival.We had a clogged drain that wed tried to unclog for a few weeks. They were able to quickly resolve that issue, and Ben was even willing to not charge for the visit because it was such an easy fix (obviously I need to learn more about maintaining my drains :-)).Moving on to our toilet that was beyond repair, Ben was able to provide us with a variety of options and estimates. Neither was pushy or trying to upsell services. It felt genuine and I felt that I came away with a brief education of taking better care of my home.Once we selected our option, they were able to get everything done SAME-DAY! The new toilet is great, installed perfectly, and there was no mess after they left. They probably left my washroom cleaner than how they found it to be honest. Im grateful for their work and will definitely be calling on Rooter Hero again for any other plumbing issues we have.

  • Review 107 (2024-06-04 - Rating: 5)

    Arturo was great and Professional. Did a quick estimate, and took care of the clog very quickly.

  • Review 108 (2024-08-14 - Rating: 5)

    Erick was able to solve the issue with professionalism. I will seek their service in future if necessary

  • Review 109 (2022-12-07 - Rating: 5)

    What a great experience it was to have Gil from Rooter Hero come take care of my plumbing problem. Gil’s professional, hard work and efficiency is what will lead me to call this service again. I can’t say enough about Gil and his approach to take care of the problem. He really took a bad situation and turned it around for me. I highly recommend!

  • Review 110 (2023-10-01 - Rating: 5)

    Rooter Hero sent out Gil to help us out when we dropped an earring down the drain. Unfortunately our drain was sealed and the vacuum solution did not help! Gil came out and solved the issue within an hour and a half of calling on a Sunday! We are thrilled. Earring recovered, drain repaired and we are now able to disassemble it if we need to.

  • Review 111 (2024-09-13 - Rating: 5)

    Rooter Hero is the best. Great communication and impeccable work!

  • Review 112 (2023-02-03 - Rating: 5)

    I called this company and asked them to get an argent plumber. the plumber got to me in within 2 hours.The plumber gave me all the options and told me all the risks of trying to fix it instead of replacing it.He was very thorough in his job, he set on the floor a clean the garbage disposal. and found several pieces of metal and wood instead. and he kept digging to find more.he kept the are clean and was very friendly.This review is my way to appreciate the good job he did.

  • Review 113 (2024-10-09 - Rating: 5)

    Robert (aka Bobby) is super helpful and efficient! He knows what he is doing.

  • Review 114 (2023-02-08 - Rating: 5)

    Last week we called Rooter Hero to fix a plugged kitchen sink and disposal problems.We thought it was taken care of. Until it happened again this week.After calling and requesting a repeat repair, Rooter Hero immediately sent another plumber out within the hour and he did a very thorough job of fixing both problems. Jacob Martinez fixed the disposal and unplugged the sink. The company stands by their work with a guarantee that they honored. I will recommend Rooter Hero to everyone and will definitely call them with all of our plumbing problems.

  • Review 115 (2022-09-07 - Rating: 5)

    We had a plumbing emergency and Rooter Hero dispatched someone within an hour of us calling them. Gilbert Herrera was incredibly helpful, courteous, and professional. We will definitely use their services again in the future. Highly recommend.

  • Review 116 (2023-02-26 - Rating: 5)

    Gilbert did a wonderful job unclogging our sewage drain! We had found that all of our drains were starting to backup all around the house, and when we called Gilbert from Rooter Hero, he was not only able to a great job at unclogging our system, he was able to remove an old cap at the end of our pipe that was stuck, and replace it within a few hours! He was easy to work with and friendly to talk to, which makes us highly recommend Rooter Hero Plumbing for anyone who may need help the next time they have plumbing issues.

  • Review 117 (2024-08-01 - Rating: 5)

    Arturo was professional and he was on it! Would definitely recommend.

  • Review 118 (2023-05-08 - Rating: 5)

    Called to have a leak in our bathroom plumbing checked. The plumber was Brandon Martinez who did a great job of explaining what the problem was and he promptly addressed it. Price was far less than I anticipated, Brandon was extremely nice and very professional and I will definitely use this company again, I highly recommend them.

  • Review 119 (2022-11-08 - Rating: 5)

    We were having issues getting other places to respond in a timely manner. Our sink had been backed up since Sunday evening and after multiple plumbers failed to respond we reached out to Rooter Hero Plumbing. I called at 12:15 then received a call 15 mins later that they had a technician en route. By 2:00 the issue was resolved and the price was affordable. Max was our technician and was very professional and explained everything along the way. He also provided multiple tips to keep our plumbing issues to a minimum. If we have further issues in the future we’ll be reaching out to them. Thank you Rooter Hero Plumbing and Max for your professional and timely response.

  • Review 120 (2022-09-27 - Rating: 5)

    Jason Arrived early, with a plugged line to the sewer line, we called six companies. The company we used in the past had no openings. Four others had answering machines with no response. Our Rooter Hero answered the phone stating “we will be there in 15 minutes.” Jason arrived as promised, cleared the drain in 15 minutes at a very competitive price that left us slack jawed. He was professional, helpful and amazing! I highly recommend ROOTER HERO, ask for Jason. He is a kind efficient and respectful young man. He Rocks!

  • Review 121 (2019-12-02 - Rating: 5)

    We had a great experience with Rooter Hero. Anthony Sanchez was a very competent plumber who fixed our plumbing issue in a short amount of time. He was right on time, very personable, and after resolving our problem, he left everything cleaned up.We would use this business again and will recommend them to friends.Barry Denis

  • Review 122 (2024-05-13 - Rating: 5)

    Donovan is knowledgeable and friendly.He solved the clogged sink problem in 20 min. His service is highly recommended.

  • Review 123 (2022-12-30 - Rating: 5)

    Technician (Jacob) was kind, courteous, and professional. He finished the job timely and efficiently. I will always be using Rooter Hero for any plumbing needs in the future because they always put me on the schedule quickly. Everyone that I speak to from start to finish is so professional and courteous. Thank you for your continued great service.

  • Review 124 (2019-10-22 - Rating: 5)

    Hector arrived within a 30min of my call , assessed the situation quickly , gave me a price and I agreed.The work was done as explained . I am very happy with the work Hector did. He was efficient, did every thing he needed to fix the problem !The company is quick to respond when called!Would definitely would recommend them .

  • Review 125 (2022-09-06 - Rating: 5)

    Excellent service! Our plumber Brandon was prompt and professional. He came out the same day and quickly determined the issue. Despite the a few surprises he got the job done. Highly recommend!

  • Review 126 (2020-12-24 - Rating: 5)

    I called day of and Rooter Hero was very prompt. They sent someone over within the hour. Jeffrey was our plumber who was phenomenal! He was very kind and professional. He was helpful, and showed me the issues with our drains. I cant say enough good things about him and the company!

  • Review 127 (2024-10-11 - Rating: 5)

    Excellent overall service, could not be happier! Called them at 9am, plumber got dispatched at 9:30 and arrived as promised shortly after. Angel is very professional, friendly and efficient and got the drain blockage cleared in 15 min after arriving. He explained the work and pricing upfront and made a detailed report afterwards. He also arranged for a free video inspection later in the day so we get a full year warranty. All that for a promo fee of $77!When we need plumbing in the future they will be the first we call!

  • Review 128 (2022-10-26 - Rating: 5)

    I had an emergency w/my refrigerator last Sunday evening. Bob, who took my call, was extremely professional and I felt his concern for my situation. The young technician, Henry, was so polite and efficient. I would not hesitate to call this business again for any plumbing needs Ill have in the future. Top notch service :-)

  • Review 129 (2023-09-26 - Rating: 5)

    Jason and Daryl were knowledgeable and responsive. They were also courteous and professional. Great job in diagnosing our problem and providing recommendations.

  • Review 130 (2020-11-24 - Rating: 5)

    Mike gave us above and beyond service. He was courteous, knowledgeable and knew exactly what needed to be done. Due to issues beyond his control he could not complete the job in one visit. However, he arranged to come back on his next availability with a technician who could help him get it done. Outstanding service at a very reasonable cost. I will use them going forward for all my plumbing needs.

  • Review 131 (2022-11-22 - Rating: 5)

    If youre seeking a professional, trustworthy technician who takes pride of what he does and loves his job helping people, Jason is the man! Not only having excellent skills, Jason helped me understand the procedures thoroughly and educated me kindly on plumbing & clogging issues I had. I am extremely satisfied with his performance and planning to schedule more jobs with Jason. I am glad that I called Rooter Hero Plumming!!! 👍👍👍👍👍

  • Review 132 (2024-09-29 - Rating: 5)

    Erick did an outstanding job. He was friendly, polite and professional. Unclogged our toilet quickly and was careful not to make a mess. I would definitely use them again if needed.

  • Review 133 (2024-09-14 - Rating: 5)

    I clogged my sink by trying to use the garbage disposal to handle cauliflower riced - DONT DO THAT! Home remedies didnt work (including plunging and wet-dry vacuuming) didnt work. I wont use Drano/ chemicals due to the potential for longer-term and serious damage to the pipes.The company was communicative throughout the dispatch process (by text). The plumber, Enrico arrived at the tail end of the 2 hour late morning window I was given, which as Id only called the previous night I thought was very good. He was cheerful and friendly and the company charged what I consider to be good price for clearing the line (they had a special) and he promptly came up with a solution when one of the pipes broke during removal.

  • Review 134 (2020-01-09 - Rating: 5)

    Daniel was awesome! On time, very professional, knowledgeable and friendly. He went above and beyond and brought up a big box that had just been delivered. He saved me the effort, as my husband was gone. He also gave me a quote for additional business down the way. Excellent employee, we are very pleased with his service. Thank you Daniel!!!!

  • Review 135 (2023-08-24 - Rating: 5)

    Gil was the ultimate professional, and really educated me on many different issues I had going on at my house with different plumbing issues. A very valuable employee I look forward to working with in the future.

  • Review 136 (2020-10-09 - Rating: 5)

    Have to add more to my previous review - to again sing Masons praises. This time was a much bigger job - leak in shower that led to kitchen ceiling on first floor. He came out on a Sunday to diagnose, then came back ON HIS DAY OFF to fix the issue. Who does that? Someone who really understands customer service. He went above and beyond, and we got a very fair price for the work done. I think hes the best plumber weve every known, and weve known quite a few. Cant thank him enough...This is the best plumbing company! We have used them various times and never been disappointed. This time, Mason came out on a Sunday (no extra charge), and was able to come 5 hours early than we expected. He wore a mask, so took care to keep safe. He did the work quickly and professionally. They sent us a $50 off coupon that was very helpful too.We highly recommended and will use them again for all plumbing needs. Given all the times we’ve used them over the years, we’ve noticed they hire very skilled, professional, technicians. We have never had a bad experience.

  • Review 137 (2021-03-30 - Rating: 5)

    Being the nosy neighbor I am, I saw Aaron finishing up a job next door and I stopped him to ask a few questions about their services. He was polite and courteous and answered all my questions. We just started remodeling our home and thanks to Arron’s excellent customer service I know who to call when we get ready to upgrade our plumbing. He explained how easy it was to get an estimate and after my neighbor told me how quick and through he was at her home I am only going to use Rooter Hero from here on out.

  • Review 138 (2024-05-18 - Rating: 5)

    They got a technician out to me within 30 min of my initial call and had the drain draining in about 15 min. Awesome job, thank you Arturo!!

  • Review 139 (2022-09-12 - Rating: 5)

    The service was quick and professional. Brandon and Jacob were informative, courteous and professional. They informed me of potential problems I may have in the future and pointed out some equipment flaws with my current set up. 10/10 would use again.

  • Review 140 (2022-08-27 - Rating: 5)

    You just hit the Plumber jackpot!Gilbert was absolutely phenomenal. He was here quickly. He knew exactly how to get our sewer line cleaned out.Gilbert is very friendly and personable as well.Great experience we will be using Gilbert in the future.

  • Review 141 (2024-06-04 - Rating: 5)

    Arturo was here on Short notice. Took care of a drainage block on the toilet bowl line. He was very friendly and professional.

  • Review 142 (2023-04-04 - Rating: 5)

    Max unclogged my kitchen sink and was able to give me pointers on how to keep it free and gave advice on the garbage disposal that I never knew. So he fixed it and had class at the same time yet I hope it doesnt happen again but if so I know who to call. Thanks for your good service will recommend to anyone

  • Review 143 (2019-08-16 - Rating: 5)

    This is the third time Ive used Rooter Hero and for good reason. I always get great, friendly service, theyre readily available, prompt, professional, and they get the job done at a reasonable price. I will definitely call them again when the need arises. Highly recommend!

  • Review 144 (2022-10-30 - Rating: 5)

    Michael S. fixed a clogged drain in our kitchen sink. He thoroughly explained everything he was doing as he did to clear the clog. Additionally, he took time to listen to our 11 years old questions and comments. He left to get a part he needed for a repair to a our kitchen sink pipe and to grab lunch. I expected him to be gone for awhile, but he came back within 30 minutes. He finished up the job quickly and was took extra steps to clean up after his work. Definitely put Roto Hero number in my contacts, but hope to not have to call them for any more plumbing issues ;0)

  • Review 145 (2021-06-23 - Rating: 5)

    Rooter Hero has been to the rescue several times over the last couple of years. I really dont like writing reviews, but this company is always so professional, on time and gets the job done... and without GOUGING the customer. This last visit I received an automated email showing the name and photo of the technician that was on the way. This was such an amazing touch for me to know who was actually en route. Thank you Rooter Hero for being our hero again and again!

  • Review 146 (2021-03-29 - Rating: 5)

    Aaron was awesome! Fast and efficient, he really saved the day. He went above and beyond—felt like we were family. I fully recommend him if you are looking to get things done right. We will be using them again for all our plumbing needs.

  • Review 147 (2020-02-17 - Rating: 5)

    The guy was very knowledgeable, very polite, and very friendly. He did a really really good job and he was clean. A very very professional guy and I would definitely have him come out again if I ever need my pipes cleared. Highly recommended!

  • Review 148 (2021-05-10 - Rating: 5)

    Our upstairs shower had a clogged drain, so I called Rooter Hero based off of a flyer I received in the mail. Aaron was so professional and friendly. He did a great job of informing me of what the issue was and his plans to resolve. I couldn’t be more satisfied with the service we received today. I will request him personally if we have any future needs.

  • Review 149 (2020-11-26 - Rating: 5)

    Our kitchen sink clogged on Thanksgiving (of course). Rooter Hero sent out Dennis, who came promptly to take care of the problem. The price was very good using an online coupon, and there was no extra fee for coming on a holiday. Dennis was very polite and professional and gave some good advice for future. I would not hesitate to use Rooter Hero again.

  • Review 150 (2016-04-14 - Rating: 5)

    Gabriel was very nice and professional. He took care of the problem within an hour, when you are running a business it is very important to take care of plumbing problems as quickly as possible. I would recommend Rooter Hero to my family and friends. They were quick, professional and inexpensive:)

  • Review 151 (2024-08-17 - Rating: 5)

    Our “Hero” was prompt, efficient, and reasonably priced.

  • Review 152 (2019-08-12 - Rating: 5)

    Highly recommend Rooter Hero Plumbing! We had a main line issue that caused a back up into all of our toilets, tubs and shower on a Saturday night. We decided to let it sit overnight to see if it will pass on its own and the next morning, it worked! We were able to flush but...when we showered and ran the washing machine..the toilets began to make noises and backup was coming through again.We went onto yelp and decided to reach out to Rooter Hero Plumbing since reviews on them were good and they could possibly come out on a Sunday. I called them at 9am and Rodrigo and Ricardo came over to access the issue in the afternoon. Throughout the day, I received several calls from their office to keep me updated on the time and if there was a delay, which i appreciated! Excellent customer service!Rodrigo and Ricardo were AMAZING to work with. Ricardo actually knew the original layout of the home since the flippers decided to extend the bathroom so he knew where to put the snake in (wait, is that what their machine is called?). Within 30 minutes, we could flush with no issues AND the price was RIGHT.We may need to replace a pipe in the future but they went over the process and i was able to obtain a quote. We also were given tips on how to prevent this issue in the future, which we appreciate. They also worked on turf before so that eased our mine since we just got it done.Ricardo and Rodrigo were amazing and i would highly recommend this company! They even offered to clean up our internal bathroom issues but i was able to get it to before they came over...once everything drained. ICK.Thank you all!!!!!!

  • Review 153 (2014-11-08 - Rating: 4)

    I was sorry to hear that Rooter Hero took over the old company I had gotten used to, when I called for warranty repair work. Nonetheless, Colin was very nice and did good work for us. I also appreciated his straightforwardness about what we needed in our situation. A few hours and my leak was fixed. If I have to spend money on an unexpected repair Id prefer to have a guy like Colin helping me out!

  • Review 154 (2019-12-28 - Rating: 5)

    Chris provided excellent service. He was extremely polite and courteous. He quickly gave me a fair quotation and cleared the drain in a matter of minutes. Too bad the service app had him waiting for 45 minutes to close the transaction. Recommended. Will used again.

  • Review 155 (2019-12-24 - Rating: 4)

    Rooted Hero is my go-to for plumbing issues. Even though this time around they were unable to fix my issue at hand their customer service was amazing and they provided me with several repair options to choose from to consider. Best part was no pressure and their kind attitude. Thanks for coming out and helping with my issue.

  • Review 156 (2024-07-30 - Rating: 5)

    I highly recommend Rooter Hero. The Technician is very knowledgeable and explain to me the best option to resolve the problem. He work fast and the price range is reasonable.

  • Review 157 (2021-06-03 - Rating: 5)

    Aaron came out and helped us identify our plumbing issues. He stayed in contact and helped us make the best decision for what we needed. He was a great plumber and made sure to show me what he was seeing, doing and how he would fix it.

  • Review 158 (2024-10-29 - Rating: 5)

    We use Roto hero all the time. They are always timely and do a great job. Highly recommend them.

  • Review 159 (2020-01-20 - Rating: 5)

    Very quick and professional. I called on a Sunday at 3:30pm because I had a main line blockage and water coming back up through my toilet seals and showers. They had someone dispatched and to my home by 4:15. Beecher was a supervisor in the area and came right over. From that moment on everything was very professional and efficient. Daniel was our technician and he was very thorough and friendly. It is now 6:30pm and my home’s plumbing has been fixed. I am very pleased with Rooter Hero and would highly recommend their services.

  • Review 160 (2024-06-27 - Rating: 5)

    Albert is an awesome guy , he knew his job excellent and preformed professionalThanks Albert !! 👍

  • Review 161 (2024-05-04 - Rating: 5)

    James was extremely knowledgeable and helpful. He explained how things work. Very courteous and humble. 👏👏

  • Review 162 (2020-08-29 - Rating: 5)

    David was professional and courteous. He wore a mask and shoe covers the whole time. He clearly explained the issues, gave me a reasonable estimate, and fixed it quickly, even though he had to run to the store for parts. He asked if there was anything else I needed, and he ended up fixing a broken kitchen sink fixture in about 30 seconds that had bothered me for years. Highly recommend!!

  • Review 163 (2019-08-30 - Rating: 5)

    Great people both on the phone and in the field. Called and they came out the same day. Heather kept me posted when it looked like the workman would be running late. Cristian called to confirm when he was on his way, showed up, and did a great inspection. Called in Dave (??) for a camera inspection. Both gentlemen took their time, explained what they found and made reasonable recommendations based on what they found. We still have to get the work done, but so far the customer service experience has been one of the better ones Ive had. And to me that already makes me feel like its money well spent.

  • Review 164 (2023-09-07 - Rating: 5)

    Gilbert Herrera was excellent he was professional on time and took his time to explain to me what I needed to keep my plumbing in shape overall very satisfied Id use them again.

  • Review 165 (2019-12-04 - Rating: 5)

    Great same day service! I needed a clogged drain fixed and a new toilet. I was able to get an appointment same day and Chris was prompt, friendly, and professional. He did great work and I will absolutely recommend them and use the business again!

  • Review 166 (2022-10-27 - Rating: 5)

    We have a few day old baby and the last thing I needed was a toilet that stoped emptying. Mike came and saw a disheveled shell of a man and quickly found the issue and presented a solution. No sooner did I agree and asked how long it would take he smiled and told me to return to my new baby and he’ll tell me when it was done. And done it was! No stress. He made this new Father feel he had control of at least on thing in his life anymore and for that I am grateful to Mike and Rooter Hero.

  • Review 167 (2023-01-19 - Rating: 5)

    Jacob was excellent. Very professional and courteous.He was clear with the paperwork and he was even more clear with describing the problem and the fix. He cleared our drain in a very workmen like fashion. He was.a pleasure to work with.

  • Review 168 (2022-05-23 - Rating: 5)

    Had an emergency blockage and Rooter Hero responded quickly and worked beyond the normal hours to ensure my home was livable very quickly. They worked with me with the insurance claim when my insurance company was being difficult. If I have plumbing issues they are the only ones I will call!

  • Review 169 (2020-07-28 - Rating: 5)

    The young man that came out, Mason, was extremely pleasant (liked my silly huskies), very efficient, and knowledgeable in what he was doing. He actually did two drains, kitchen and bathtub in less time then other plumbers have on just one. They are going to follow up with a free camera inspection in the AM. Also gave a longer warranty period than the others! Definitely would recommend.

  • Review 170 (2022-11-04 - Rating: 5)

    Jacob and his team were insanely helpful, knowledgeable and communicative. We were in a serious plumbing situation and they were able to address and remedy it in a timely matter (even when the first few plans of action didn’t take care of the problem). If we have any other questions or concerns, they’ll be the first people we call.

  • Review 171 (2024-04-16 - Rating: 5)

    I called Rooter Hero and they showed up in two hours!! Jason was very professional, friendly and obviously knew what he was talking about. I will use Rooter Hero again and ask for Jason.

  • Review 172 (2022-10-26 - Rating: 5)

    We were very satisfied with the work Rooter Hero did for us . Coty and Gilbert were very professional and did a great job. We highly recommend Rooter Hero for any plumbing emergency, repair, or installation.

  • Review 173 (2019-05-18 - Rating: 5)

    We had a major drain issue. Rooter Hero was able to figire it out and fix it. The tech, Michael S. did a wonderful job. He was polite and explained everything to us so we could understand what was happening. He fixed the problem and left everything clean when he was done.We will definitely use them again.

  • Review 174 (2019-06-03 - Rating: 5)

    Jose was here within 2 hours of my call to Rooter Hero and had the issue fixed in less than 20 minutes. He was courteous and professional. I will definitely use them in the future!

  • Review 175 (2021-06-21 - Rating: 5)

    Daniel was fast and efficient. He is very pleasent to work with and kept us informed as to what the project needed, the time to complete and parts necessary. A very good experience for us. These guys are our go to plumbers and have been on more than one occasion.

  • Review 176 (2023-09-23 - Rating: 5)

    Technician Max was great. Wiith a professional attitude. He enjoys his job.Wonderful having him in our home

  • Review 177 (2020-07-14 - Rating: 5)

    Daniel was terrific. He was earlier then expected. Did a great job. In a timely manner and the charge was very fair.I appreciate the service. And If I need a plumber again I will call Rooter Hero!!! Thanks Daniel! S

  • Review 178 (2019-12-30 - Rating: 5)

    My kitchen sink was clogged. I called Rooter Hero Plumbing and they came on a Sunday within 2 hours! The price was unbeatable and the service was quick and great! The other quotes I got were double or triple the price. I definitely recommend them not only for their rate, but for their fast service!

  • Review 179 (2023-09-09 - Rating: 5)

    Eric was awesome! Quick and professional!Backed up kitchen silk solved quickly... Very nice guy 😊 worked quick and I felt the job was done right. Ask for Eric! -Thanks Rooter hero! -Michael

  • Review 180 (2020-11-11 - Rating: 5)

    10/10. Highly Recommend! From initial phone call to end of the job, Rooter Hero was the prime example of how a company should conduct business. After placing a short phone call the dispatch center promised my technician on site within 30 mins! Mason showed up in a clean, professional uniform and took all the necessary precautions to keep my house clean during his inspection. He was friendly, knowledgeable and transparent the entire time. After diagnosing the problem he actually called his supervisor for a second opinion because he wanted to make sure he got it right. Shortly after another gentleman came to the house in the same clean, professional uniform and concurred with Masons expert opinion. My sewer drains were full of roots, he suggested I hydroblast the lines to ensure a clean line would result and all the blockage would be removed. Almost 75 feet of pipe was completely blocked and they mentioned that simply snaking the line would clean it out and I ran the risk of damaging the old clay pipes. They showed me everything with a complimentary camera inspection and ensured me that the hydro was the best option. After a timely repair my pipes are clean as ever and water is running smoothly out of the house. Mason and his team at Rooter Hero set the standard for business practice, especially in a dirty job like plumbing. I couldn’t be happier with the result. GIVE MASON A RAISE! Thank you!

  • Review 181 (2022-09-22 - Rating: 4)

    Clogged Toilet. Andrew Johnson was very knowledgeable and immediately new the problem as well as gave us tips to help keep pipes clean. Very satisfied with work and service. Didn’t give 5 stars as the only issue was it was quite expensive $213.00 YIKES! But it was late. Thank you Andrew and Rooter Hero Plumbing

  • Review 182 (2022-09-16 - Rating: 5)

    Gil came in to the rescue today and did a fantastic job. Definitely will contact him again for future issue.He’s very helpful and explained every detail.

  • Review 183 (2024-03-06 - Rating: 5)

    Found out my kitchen sink was clogged when I got home from workCalled Rooter Hero and they had someone out within the hour! Highly recommend them.

  • Review 184 (2020-01-10 - Rating: 5)

    I had a plumber scheduled to come out at 8 AM, but he was a no-show. I had two sinks full of water and needed someone else quickly. I contacted Rooter Hero and someone was able to come out within 45 minutes. Daniel was very friendly and got the job done in a very timely manner. Going forward, this is my go to place. Thanks guys!

  • Review 185 (2020-01-29 - Rating: 5)

    I had a great experience with this company. Very responsive. Extremely fair pricing. The tech Daniel was very easy to deal with and went above and beyond to help me fix my issue. I will be calling again if the need arises in the future and I will request Daniel again.

  • Review 186 (2017-04-28 - Rating: 5)

    Michael came to my house to clear the drains.he was on time,knowledgeable,polite and made me feel like i was his only client. i had lots of questions about the way plumbing works,the pipes,drains etc. he gave me HONEST answers and did an excellent job.Michael came back the next day with his supervisor-Ben-who ALSO impressed me with his knowledge.i will definitely call rooter hero the next time i need a plumber.

Similar Organizations