Kirkwood Plumbing Inc
Located in Saint louis, Missouri
Address: 248 Grand Ave, Kirkwood, MO 63122, United States
Phone: +1 636-200-3007
Rating: 4.7
Services
- On-site services
- Online estimates
- Wheelchair-accessible entrance
- Appointment required
- Credit cards
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-11-15 - Rating: 5)
Our technician was John. He did a fantastic job. The job took longer than he anticipated because some of our faucets were very old. But he worked hard and gone every thing done. We are extremely pleased with the service John provided. Highly recommend them. -
Review 2 (2024-11-12 - Rating: 5)
Lucky for me I ended up not needing plumbing repair, the only problem was the shower surround needed caulking. I was not charged a service visit. Hopefully I will not have to need plumbing work anytime soon, but if I do, this is who I will call! Both employees were very nice and professional. -
Review 3 (2024-12-10 - Rating: 5)
This company was pretty nice. They set up an appointment same day, then texted me a picture of the guy (Pat) who was coming, and then when he got here he quickly evaluated the situation with my water heater. He made a few quick fixes then told me what to look out for when deciding whether to replace it or not, as my tank is nearing ending of life. Will use again. -
Review 4 (2024-12-18 - Rating: 5)
They scheduled me promptly and Trevor showed up on time. He was polite, professional, and very good at his job. Replaced some old galvanized supply pipes that were clogged and replaced a cartridge in shower. All faucets are good water pressure once again. They even gave me a discount.Thank you! -
Review 5 (2024-12-17 - Rating: 5)
Our technician Brandon was fantastic! He texted 15 mins before arrival and was friendly. Brandon explained options before starting the work and then explained in great detail what he found. He answered our questions, was very patient, and thoroughly cleaned up before leaving. Highly recommend!! -
Review 6 (2024-10-28 - Rating: 5)
Our guest bathroom tub fixture had a leak, called Kirkwood Plumbing ( Mr. Rooter) at around 9 am and the plumber was there it 11am. The technician immediately knew what the problem was gave me a price for the work and had it fixed in less than an hour. The technician was sharp, courteous, explained the issue and what the repair would entail. When I approved the repair he went right to work. He cleaned up after the job and explained the bill. Will use Kirkwood Plumbing next time I need help. -
Review 7 (2024-10-11 - Rating: 5)
Been a repeat customer and very happy with their services. The team is very professional. They walk through the whole process so you have confidence in the work being completed and are very upfront with you on your options. They dont try to up sell you on products but point out potential issues that could cause a headache down the line. Would recommend to friends and family. -
Review 8 (2024-11-11 - Rating: 5)
They advertised as a 24 hour emergency service and they really did perform the service in off hours. I was surprised as I contacted several companies that advertised 24 hour service and they did not perform an emergency service. Kirkwood plumbing regularly updated when the plumber would arrive. The plumber was courteous and did fix the problem. I would highly recommend this company. -
Review 9 (2024-12-17 - Rating: 5)
Brendon was able to explain what was wrong, provide exact cost, and then fix everything I needed. All with great smile and attitude. Communication from office was timely and friendly and professional. -
Review 10 (2024-10-24 - Rating: 5)
Kirkwood plumbing done a phenomenal job.They was amazing and very nice gentleman Everything I needed done in my home. They pointed it out and talk me through everything after they were done. I am very happy and satisfied. And the price was truly a blessing.Anytime I need plumbing done I will most definitely call kirkwood plumband and I will ask for John 🙌🙏❤️🥰 -
Review 11 (2024-10-09 - Rating: 5)
We had a bit of an emergency situation and Kirkwood Plumbing was the only company out of 10 others who had a plumber to assist.Paul was the plumber. He showed up when promised. He was extremely professional and did great work with efficiency. The issue was fixed in less than 45 mins. And it wasnt an easy fix.I will definitely keep Kirkwood Plumbing in mind when my clients ask for a plumbing company and highly recommend. -
Review 12 (2024-08-23 - Rating: 5)
So thankful for the quick response in getting my leaking hot water heater replaced. Life without hot water is no fun. I thought it might take days and cost a fortune. But when I called they were able to send someone out that morning and install a new one within a few hours. My service tech was the best and went out of his way to do the little things that would not only save me money but prevent other issues from occurring. This was my second time using their plumbing services and they will always be my go to for home services. Fast, friendly, smart and fair. Thank you! -
Review 13 (2024-08-27 - Rating: 5)
Excellent service including the description of the plumbing issues. A warm and friendly representative who was quite knowledgeable. Overall experience was well above my expectation AND free estimate. You cant go wrong here folks. Thanks Dustin!!!!! -
Review 14 (2024-10-01 - Rating: 5)
The faucet of the shower in our primary bathroom couldnt be shut off. We called Kirkwood Plumbing a little after 7am and a plumber arrived to fix it about 1.5 hours sooner than anticipated. We were very grateful for the fast service. -
Review 15 (2024-12-31 - Rating: 5)
Great experience… Our technician was friendly and got the job done quickly. Would recommend highly. -
Review 16 (2024-08-16 - Rating: 5)
I had the best experience with Kirkwood Plumbing. John came out to give me a price for the service I needed up front before starting. He even showed me the prices on his tablet. I had a bathroom sink faucet replaced as well as components in my shower. The replacement kit I had bought for the shower would’ve required John to break into the tile. He said it would possibly be around $2000. He installed a new showerhead, diverter and drain but advised me it would be much cheaper for me to remove a handle to take to the hardware store to see if they could replace them. John was personable, and took care to work around my pets. I referred Kirkwood Plumbing to one of my neighbors and I will be asking for John again next time I need service! -
Review 17 (2023-10-17 - Rating: 5)
The guys at Kirkwood Plumbing were great. They arrived on time, worked and communicated professionally, and finished our project in time.They did a great job installing a new water heater. They also updated everything to comply with today’s code.Their price was fair and reasonable (2 competing quotes)They cleaned up after the work and you couldn’t tell they were there other than the new waster heater. -
Review 18 (2024-09-05 - Rating: 5)
It was a pleasure having Glen from Kirkwood diagnose and complete repairs. I can now run the washer discharge water directly into my plumbing without having to dampen down the pressure by running into a containment tank before discharging into the sewer pipe. . And during the process he discovered tree roots in the outside run to the street main. My discharge water from the side of the house has not run this strong in the last 14 years. Cant thank Glen enough. Throughly professional and quite evident he enjoys his profession. -
Review 19 (2024-07-19 - Rating: 5)
Kirkwood Plumbing was very responsive, efficient and great. We had a shower that wouldnt turn off. KP diagnosed the problem, picked up the parts and rebuilt the problem faucet as well as cleaning the shower head in 2.5 hours. Great work! -
Review 20 (2024-05-08 - Rating: 5)
Kirkwood Plumbing was able to schedule our job promptly when we needed it and the companys practice of providing a free estimate stands out in todays world of show up fees charged by many/most service providers even if the providers estimate isnt accepted and no work is done. The technician was courteous and professional. He performed his work efficiently and cleaned up nicely. The charge was reasonable. Very satisfactory experience. -
Review 21 (2024-06-13 - Rating: 5)
We chose Kirkwood Plumbing to handle all the plumbing in our full kitchen renovation. They completed a lot of work for us over the course of several phases and, inevitably, challenges arose. Tim, Pat, and John all went above and beyond to make sure those challenges were met with creative solutions and helped alleviate a lot of stresses for me. They were all professional, friendly, knowledgeable, and resourceful!! Thank you for a job well done! -
Review 22 (2024-12-24 - Rating: 5)
Hooked up my new gas stove and up graded the gas shut off valve. In and out in. 20 minutes. Took two others 2 hrs and still could not hook up my new stove. -
Review 23 (2024-04-29 - Rating: 5)
I have had to call Mr. Rooter(Kirkwood Plumbing) a few times and have yet to have a poor experience. All of the reps I have dealt with were very friendly, professional and easy to work with. Notably both Brandon Miller and Brandon Smith were very knowledgeable and eager to assist and address the issues I was having. Very easy going and homely people to work with and remained dedicated to the task while also making the whole experience feel like meeting an old friend for lunch. Amazing service and even more amazing people. -
Review 24 (2024-11-26 - Rating: 4)
Some issues with the time but the plumber was amazing and the service was great! Appreciated the guy I finally talked to when I was waiting who helped a lot too -
Review 25 (2024-07-06 - Rating: 5)
I cannot say enough good things about Kirkwood Plumbing. We had a plumbing emergency very early on a holiday weekend. We couldnt find anyone to come out right away. Kirkwood Plumbing answered their phone right away and had someone at our house within about 40 minutes who was able to fix the priblem. -
Review 26 (2024-08-25 - Rating: 5)
Paige and Mike were awesome in helping us out when our hot water heater tried to turn my basement into an indoor pool. Stayed on late to make sure we got squared away the same day. -
Review 27 (2024-08-16 - Rating: 4)
You could not ask for a better group of guys to have working at your house. I had a difficult project in an older house, no easy way to access the basement from my driveway and a dog that barked at every move they made and they just kept going until the project was completed. It made such a difference having new pipes and drainage in the basement. They had some delay in getting a part, but once they did, they stayed on the project til completion. -
Review 28 (2024-06-19 - Rating: 5)
Highly recommend Kirkwood Plumbing aka Mr. Rooter Plumbing. Everyone was friendly and professional from start to finish. On top of taking care of our plumbing needs, they left the place completely clean....or I should say cleaner than it was before they started! -
Review 29 (2024-04-09 - Rating: 5)
I reached out regarding my water heater no working. They were able to send someone out that day to check it. Turns out mine was totally gone and they were able to replace it that day in a matter of a few hours. Paul and his assistant were amazing and did a great job. I would highly recommend. -
Review 30 (2024-05-19 - Rating: 5)
Great experience from start to finish. Courteous and prompt service from both the scheduler and the plumber. I had next day service on a weekend and was very pleased with the outcome. Trevor arrived on time, provided a quote, and skillfully completed the repair in little time. If you’re seeking a responsive, friendly, and professional company, look no further! -
Review 31 (2024-11-28 - Rating: 5)
Kirkwood plumbing was prompt and professional! Trent was excellent and took care of our issue swiftly, thanks for your help and excellent work! -
Review 32 (2024-11-13 - Rating: 5)
Brendan was SUPER helpful and kind in getting my water heater pilot light lit and showed me how to do it if it happened again. Very pleased!!! -
Review 33 (2024-12-17 - Rating: 5)
We’ve used these guys for all our plumbing needs for a few years now, and we are always pleased with their service -
Review 34 (2024-06-19 - Rating: 5)
Great experience all around. Was offered an earlier appointment, so tech was able to visit sooner than scheduled and had the issue resolved in 10 minutes! Will definitely be our go to plumber for any future issues. -
Review 35 (2024-04-14 - Rating: 5)
We finally gave in and knew we could not fix our own clog. I called Kirkwood Plumbing on a Saturday and they came on Sunday morning around 8:30. Brandon was polite and kind and auguered our line at least 30 times before he broke through our clog. Great guy, tenacious worker and so happy our clog is gone. Highly recommend! -
Review 36 (2024-08-13 - Rating: 5)
We called for a bid and they were able to come out that day and quickly give us an estimate. They were very helpful to answer all our questions and explain the process to us. -
Review 37 (2024-01-30 - Rating: 5)
Had a sewer gas issue that multiple companies looked at for us. Wish I would’ve called Kirkwood Mr. Rooter from the beginning. They resolved our problems in about 4 hours! We were told our service tech would arrive between 8am-noon, and he arrived promptly at 8am about 15 minutes after we received a text that he was in route. First, we talked to a drain specialist who was able to verify that our drains were completely clear. I originally thought this was the source of our problem, but it was not. He called one of their plumbers who came about 30 minutes later. As I was explaining the issue – he honed-in on a drain for our half bath toilet and said “I’m going to guess this is where the problem is.” Sure enough, after conducting a smoke test, he was able to verify that the toilet sweep was indeed the culprit. Whoever installed the toilet before we moved in did not use the right fitting type. They pulled the toilet up and redid the drain with some new PVC, reset toilet and caulked around the base. They cleaned up the job and left everything the way they found it. Problem fixed! The guys at Mr. Rooter were both punctual and extremely professional. They thoroughly explained the repair, left no surprises and exceeded expectations. I highly recommend Mr. Rooter for your all of your plumbing issues. Local, family owned business that provides excellent customer service! -
Review 38 (2023-11-17 - Rating: 5)
Great experience. They were respectful of my house and my time. They were kind, communicative, and chipper every day they were working on my new water line. Their price was very reasonable compared to other quotes too.I worked with Glenn and Jake and I would highly recommend either. -
Review 39 (2024-09-16 - Rating: 5)
Quick and easy scheduling. I had an emergency and they were able to get someone out to me that morning. Great company! -
Review 40 (2024-11-08 - Rating: 5)
Our rep was Jared. He was very Detailed and professional.We will ask for him again! -
Review 41 (2024-03-12 - Rating: 5)
Excellent experience. I called Kirkwood at 8 a.m. in connection with a toilet problem. Less than an hour later, Glenn appeared at my house and fixed the problem in 5 minutes. He was professional, highly competent, and personable. He charged me only the minimum fee for a visit -- $117, very reasonable in todays market. Ill definitely call Kirkwood Plumbing for any future plumbing services. If there were 6 available stars instead of 5, thats what Id give them. -
Review 42 (2024-07-13 - Rating: 5)
Colton Dye is an excellent plumber. He’s more than just a plumber, he’s a true spokesman for your company. I highly recommend Kirkwood Plumbing! -
Review 43 (2024-04-29 - Rating: 5)
We needed a plumber to come quickly over a weekend and Kirkwood Plumbing delivered! Miles was outstanding in his knowledge, answering my questions, and helping us reach the correct remedy for our plumbing need. I would definitely recommend using Kirkwood Plumbing for any future needs! -
Review 44 (2024-01-16 - Rating: 5)
My water problem over night. I called Kirkwood plumbing first thing and they were here 2.5 hrs later and had my water flowing again quickly. The service person was so friendly and very efficient. I highly recommended Kirkwood Plumbing for you plumbing needs. Thank you Kirkwood! -
Review 45 (2024-07-26 - Rating: 5)
Kirkwood plumbing was on time, and very responsive to our needs. They also helped to ensure everything was fixed properly and most economically. -
Review 46 (2024-12-28 - Rating: 5)
Nate was great! You should call him Nate the Great. -
Review 47 (2024-04-30 - Rating: 5)
The service was very good, professionally done. Eric is a beast, he worked nonstop until he removed the obstructions that was causing the backup. It took awhile but he stuck with it, until we had a good flow. I cant thank him enough. There is still work to be done, but what he did is very well appreciated. Thanks Eric. -
Review 48 (2024-11-21 - Rating: 5)
Excellent service. Prompt,helpful and considerate. Highly recommend!!Excellent service. very prompt,helpful and considerate. Highly recommend! -
Review 49 (2023-12-12 - Rating: 4)
Rude/unprofessional technician and way overpriced.Changing my review from one star to four. They called me the next day after I received my quote to discuss my experience. Alyssa was great and explained that my experience was not a typical one and they would take the situation under advisement. Appreciate them reaching out. Will have to give them a second chance. -
Review 50 (2023-10-23 - Rating: 5)
Called in the morning and technician came out the same day. Just a faucet change but he did it quickly and easily. Another company that came out said they didnt have the correct tools to complete the job. The technician was experienced and friendly. I would definitely use your service again!!! -
Review 51 (2024-11-24 - Rating: 5)
Prompt, was easy to schedule and on time.Thankful for reliable customer service. -
Review 52 (2023-12-22 - Rating: 5)
I was very impressed with the technician! Avery was very clean cut, polite and friendly. I called Kirkwood Plumbing to repair the garbage disposal and it turned out that I needed an electrician, because it was an electrical issue, unfortunately he was not able to fix it. I was pleasantly surprised that I was not charged for the service call. I would definitely recommend Kirkwood plumbing to anyone!!😁 -
Review 53 (2024-02-22 - Rating: 5)
We contacted Kirkwood Plumbing when we noticed a lot of water leaking through the ceiling from our kitchen into our basement and they came out within 48 hours. When the plumber came out, we naturally could not replicate the leak, but he walked us through what he thought the situation could be, and what our next steps were if we saw it leaking again.We saw the leak again over the weekend and called Kirkwood Plumbing back early the next week. The same plumber, Jake, came out (and didnt charge us another service fee) and identified the problem after cutting into the wall. After identifying the problem, he was able to fix it all the same day and complete the entire project, explain what he did, and answer all of our questions. The entire project passed inspection, and while we hope not to need their services too soon, well definitely be calling Kirkwood Plumbing next time we need help! -
Review 54 (2024-09-05 - Rating: 5)
Great work again from Kirkwood Plumbing. Always polite, always knowledgeable and courteous of our property. Thanks again -
Review 55 (2024-03-10 - Rating: 5)
I had kitchen sink that clogged and i tried everything for 3-4 days nothing worked, called few other places on Saturday and they said soonest is Monday. When i called Kirkwood they said someone will go today! Mr. Brandon Miller came to my house with smile and very polite attitude and got my sink unclogged in no time, he was very professional, polite and knowledgeable. He even gave me many tips on how to maintain my pipes so that way they dont get clogged. Mr Brandon I thank you so much!!! -
Review 56 (2023-11-15 - Rating: 5)
We called Kirkwood/Mr. Rooter plumbing on a Saturday morning and they were able to come out the same day for the repair. Jacob G., our plumber, was extremely friendly and helpful with the repair. There was a slight problem with the repair(toilet tank cracked), but Jacob ordered a new toilet and then installed the new toilet. We were extremely pleased with the service and recommend them to anybody needing quality repairs. -
Review 57 (2024-11-12 - Rating: 5)
The guy was very professional and told me honest opinion! I would highly recommend -
Review 58 (2023-12-29 - Rating: 5)
We had a sewer backup in our basement and with our family of 21 visiting for Christmas, I needed a quick response. Kirkwood plumbing was able to get a technician to my house in 3 hours & had us back in operation in 2 hours. The technician was knowledgeable & very friendly. -
Review 59 (2024-11-02 - Rating: 5)
Easy to work with. Arrived on time. Very professional. Will call again. -
Review 60 (2024-12-11 - Rating: 5)
Trevor was prompt, efficient and professional. I will use again if needed. -
Review 61 (2025-01-04 - Rating: 5)
Very prompt, friendly and fair pricing. Very happy and will use again -
Review 62 (2024-06-10 - Rating: 5)
I called with an emergency with my sump pump and was put on the schedule for service the same day. Miles showed up and replaced it after giving me several options. I will call again with any problem and ask for him. -
Review 63 (2024-04-04 - Rating: 4)
Job was completed in timely fashion. Product still working 24 hours later. On the flip side I think worker should wear different shoes going in and out of the house when working in dirty water conditions. Most significantly is how astronomically costly the job was. I was in extremis and could not get a competitive bid. It was simply a sump pump replacement. I don’t know anyone that gets paid that much money for an hour of work. I wish I was paid that hourly rate when I was seeing patients. Overall the job was done well but it’s imperative to get competing costs if you deal with this company. -
Review 64 (2024-02-17 - Rating: 5)
Kirkwood Plumbing did a thorough inspection and gave so many details on how best to serve us. While the job is not yet complete, these first steps were critical in deciding to proceed with them to do the job. I feel so confident in them! -
Review 65 (2024-04-19 - Rating: 5)
My garbage disposal was leaking. Kirkwood Plumbing was able to send someone out to take a look at it. The plumber (Avery) showed up on time, and was able to put in a new one. He was professional and friendly. Problem fixed! -
Review 66 (2023-09-02 - Rating: 4)
I was impressed with the communication and the professionalism of everyone I dealt with. They were able to address the job very quickly as well, which is why I chose them.My only complaint is the high cost. This was a pretty simple job of replacing my outside faucet with a new frost free one and adding a different cut off valve. It only took about an hour and my charge was $589. My water main had to be shut off while I tried to find a plumber, so I was not in a position to get multiple bids. I do recommend the company, however, if cost is a concern, I would get bids before using Kirkwood. In the future, if I have plumbing needs, I will get bids, but I will consider Kirkwood among them. -
Review 67 (2023-09-28 - Rating: 5)
Our sewer ejection pump failed and without this item, it would not be long before we couldnt use our toilet, shower, or any water system. We called Kirkwood Plumbing, explained our need for quick service and within an hour they were at our house. Patrick, Adrian and Noah were all professional and got the pump fixed. I liked that they paid attention to little details like putting on protective booties before entering our home. I would recommend Kirkwood Plumbing to anyone. -
Review 68 (2024-11-12 - Rating: 5)
Great service, fixed fast and very reasonable prices. Thank you! -
Review 69 (2024-08-12 - Rating: 5)
We had a hard to reach problem behind a bathroom cabinet and wall....Kirkwood Plumbing was prompt, reasonable, and tremendous....we could not be happier with their service and the people who work for them...FIVE STARS!!!! -
Review 70 (2024-10-21 - Rating: 5)
Trevor Allen was very courteous and professional. Very reasonable pricing -
Review 71 (2024-07-18 - Rating: 5)
Customer service is excellent! Our pro was knowledgeable and helpful and quickly accessed the repairs needed. -
Review 72 (2023-12-18 - Rating: 5)
We called Kirkwood Plumbing out to our office on a Monday after we came in and found our refrigerator had been leaking all weekend. The water line for our ice/water dispenser was causing the leak. The first two companies couldnt come out for almost a week. We had a flood in our kitchen and these two companies offered no emergencies services. I called Kirkwood Plumbing and they were there 2 hours later and had the issued fixed and the cost was so affordable. We have them in our system at work to use them for any future needs! -
Review 73 (2023-09-22 - Rating: 5)
We had an interesting issue of a water leak inside a non-structural wall and dripping to the ceiling below. Had been a slow drip and when it appeared the ceiling was saturated in that spot. Kirkwood plumbing helped quickly diagnose the situation, made “surgical cuts” to find plumbing issue on both end, and then quickly cut and replaced the corrupt pipe section. All on a Sunday afternoon, and the price was incredibly reasonable. Props to the team for their help. -
Review 74 (2024-12-06 - Rating: 5)
Very kind, personable, easy to trust, reasonable thus far -
Review 75 (2023-08-08 - Rating: 4)
This is a renewed post. We had some communication issues first time around. But, they came through at the end. I appreciate the quick service on one of our main issues the 2nd day they made it out And they got back to us real quick with their bid on the rest of the project. Their master plumber was professional and had great ideas along with his apprentice. Stand up company. We will use them again for sure! -
Review 76 (2024-01-05 - Rating: 5)
The technician that was sent, Garrett, was understanding, professional and prompt. He listened to our explanation, examined the areas and promptly went to work on repairing them. I would definitely recommend Kirkwood Plumbing. -
Review 77 (2023-10-25 - Rating: 5)
Had 2 downspouts that went underground that were completely clogged. Plumber came out and looked and right away said that a snake wouldnt do the job. Immediately set me up the next day for a hydro flush. Plumber showed up on time and was able to get one side open but not the other through no fault of his own. Showed me on camera that the pipe was collapsed. He was disappointed that he couldnt get it. But both that showed up were friendly and professional. Probably cost more than I wanted it to but its what it is. Would use them again. -
Review 78 (2024-11-28 - Rating: 5)
Thank you for sending a very capable plumber to us at Thanksgiving. -
Review 79 (2024-03-21 - Rating: 5)
Plumbing professional, Glen, was both informative and highly professional. I really do not think the job could have been done any better. Kudos, Glen and Kirkwood Plumbing! -
Review 80 (2023-05-03 - Rating: 5)
I found myself in a pinch on a Friday an afternoon, I just had surgery and the toilet tank on my main floor cracked and the valve wouldn’t shut off so I could clear the tank. The team at Kirkwood plumbing had a plumber there in 45 min. The valve was repaired and Trent came back to install the replacement toilet a few days later. Very responsive, respectful, and helpful in my time of need. I would highly recommend them. -
Review 81 (2023-08-27 - Rating: 5)
We had a small water issue discovered on Friday. The plumber was not able to get to our house until Sunday morning. We determined it was NOT a plumbing leak and we were not charged for the service call. I was very appreciative of that! -
Review 82 (2023-08-09 - Rating: 5)
Better than new—replaced three shower “cartridges” as they failed almost simultaneously. Showed up same day. Cost was within expectations for the job. Showers work better than ever—house was new construction and shower faucets did not operate as smoothly 6 years ago. Left bathrooms clean and tidy like he otherwise was never there. -
Review 83 (2024-10-08 - Rating: 5)
Appointment made for the next day. The person on the phone and the prisons plumber on the job were both very helpful and communicative. I will definitely call again when needed. All three issues were addressed quickly and completely. Thanks! -
Review 84 (2024-11-29 - Rating: 5)
My shower handle broke and the water was running like a fountain in our bathtub on Thanksgiving.We eventually turned off the shut off (because I was ignorant of where it was at).But was calling around and around to only get we can come tomorrow or you are not a member of our company - go figure and we can book you nex week or tomorrow.Well, I needed help that day and was praying for someone to help us.Kirkwood Plumbing answered and sent someone with 30 minutes.Trey was our technician.Thank you! I appreciate you so much! -
Review 85 (2024-09-25 - Rating: 5)
Brandon was great!! The prices are a little expensive, but the service was wonderful -
Review 86 (2021-04-08 - Rating: 5)
We were updating fixtures in our bathroom remodel and Kirkwood Plumbing - Mr Rooter was awesome. They did a quote within a day and it was professional and on budget. The team that came out did a beautiful job. They were courteous and on time. I highly recommend choosing them as the first call. We will use them again for sure. -
Review 87 (2022-09-07 - Rating: 5)
Couldn’t be more impressed with this company. Completely over communicated the whole time not only when they would be here but when the service tech did get here he was fast and efficient and fix my problem for a small service fee.Used them for Water heater service as my pilot light would not come on. Good news is I also asked the tech if they did some pump service and they do and he immediately quoted me on the spot what it would take to replace my sub pump system. I will most definitely be using this company again. -
Review 88 (2024-08-17 - Rating: 5)
Great, quick service that was done the same day I called! -
Review 89 (2022-08-12 - Rating: 5)
This is our go to company. We also request Story Hatchell EVERY time we need a service done. Story is so informative, knowledgeable, and genuine. We love him. We will be customers for life because of him. He gives us more than a fair price every time and never tries to take advantage. We had him look at a valve thinking it needed to be replaced and he was like nope just needed a tightening. Highly recommend this company. -
Review 90 (2023-08-20 - Rating: 5)
This is my second encounter with this company and both experiences have been awesome! They are knowledgeable, professional, and actually try to help you solve your problem without overcharging. This is my go to plumbing company and will recommend to my friends, coworkers, and family! -
Review 91 (2022-06-27 - Rating: 5)
Moving into new house (old) house and needed installation of kitchen faucet and tub overflow plate. Office got me an appointment next business day. Garrett was very professional and completed the work fast. Very happy with the work and will definitely use them for all my future plumbing needs! -
Review 92 (2023-07-24 - Rating: 5)
I have use this company over the last four months for various different issues at our new business. I highly recommend them very professional always on time and great price. I definitely will be using them for any future needs that we may have. -
Review 93 (2024-07-15 - Rating: 5)
Dustin did a great jobKnowledgeableEfficientCleanVery friendly! -
Review 94 (2024-04-10 - Rating: 5)
The entire team were professional, clean and courteous. We needed our entire 80 year old lateral replaced and they were great through the entire process. -
Review 95 (2022-04-22 - Rating: 5)
There is a void of good plumbers in the NW STL County area. We ended up with a cracked stack pipe that needed to be replaced ASAP. I called everyone in the area I could find and asked anyone I could for recommendations. Barely got any response from other plumbers and a few were clearly scheming [Trio Plumbing refused to give us a written quote=SKETCHY].At any rate, Kirkwood said that they DO service the Overland area and had a technician [Michael] arrive within like 30 minutes of me calling! He was very professional and clearly had a drive to do the job WELL and up to code. Even better, they didnt charge to just come take a look at it and give an estimate [Others, like Hoffman Plumbing, which we will never use again, charge to come out and give a quote. Awful.]Michael was able to arrive on the next business day with one other crew member and they fixed the whole thing, and even some related smaller issues with a tub drain, in one day. They were very prompt, very professional, detail oriented, and the price was better than what some of the shadier companies in the area were quoting.Kirkwood will be our go-to plumbers going forward and I feel confident recommending them to anyone else in the area. Thanks! -
Review 96 (2023-10-05 - Rating: 5)
Technician was on time, explained what was to be done, was very professional and wanting to make sure that I was satisfied with the work. I would definitely use again and recommend the company to anyone. -
Review 97 (2024-06-13 - Rating: 5)
Colton was great and replaced the kitchen faucet fast and efficiently. I would definitely recommend this company. -
Review 98 (2023-09-12 - Rating: 5)
Just had some old spouts and valves replaced. Great workmanship. Great service. Been using this company for decades for major and minor plumbing work. Can’t recommend it highly enough. Especially with my old house. -
Review 99 (2024-08-13 - Rating: 5)
Trent Durbin who came to fix my toilet was respectful, kind, and courteous. He explained in detail what the issue was, and luckily he had the parts on the truck! He was finished within the hour and left the bathroom spotless! Thank you Kirkwood Plumbing for scheduling a prompt appointment and for sending out a qualified plumber! I appreciate it! -
Review 100 (2021-11-04 - Rating: 5)
We had a gas leak which most companies do not see with. They came out the next day and repaired the pipe quickly + quietly. Dustin was great to talk to, informed me about everything he was doing. He was also great with the kids + pets being nearby. -
Review 101 (2023-02-09 - Rating: 5)
We hired Kirkwood Plumbing to reinstall a toilet for our customer. Turn around time was extremely fast. I have a happy customer, therefore you have a happy customer. We (Prestige Flooring) will definitely be using you and referring you again. Thank you -
Review 102 (2024-11-04 - Rating: 5)
I was able to get service within a couple of hours after calling about a kitchen sink clog. Brandon was courteous, informative, and efficient. -
Review 103 (2021-11-17 - Rating: 5)
Had a pipe break open over the weekend behind a wall near the main floor bathroom. Pipe began leaking into the wall down into the basement so we contacted Kirkwood Plumbing. Cannot say enough great things about this company. The initial call was incredibly informative and we scheduled an appointment to have a technician out to the home as soon as possible. Our appointment was scheduled for 10AM and the technician arrived by 930AM. Dustin was so helpful and so patient and explained every step of the process. He found the leak and fixed it there on the spot. He also connected us with a reputable water damage restoration company who arrived to our home shortly after Dustin located the issue. The customer service has been nothing short of exceptional. -
Review 104 (2021-09-28 - Rating: 5)
During a home move, the moving company inadvertently turned off a shut off valve to my 2nd floor when disconnecting an appliance. I had no idea how to find it. Kirkwood sent a plumber when other companies couldn’t, and he got the water turned on quickly. He arrived as scheduled, I was notified that he was “on the way”, he was very professional and efficient. And the price was extremely reasonable. -
Review 105 (2024-06-04 - Rating: 5)
Your man Trevor Allen does excellent, fast and efficient work. Any future plumbing issues that arise I will be calling you guys. -
Review 106 (2023-10-25 - Rating: 5)
The service was great and easy to understand. The worker was also very patient and answered all of my questions in a respectful manner. Overall a very good experience that really put my mind at ease. -
Review 107 (2023-10-25 - Rating: 5)
Glenn, from Mr. Rooter, was GREAT! He cleaned up everything when he was finished, he cleaned out the bathtub drain so it could have been quite a mess! I would not hesitate Mr. Rooter to anyone. -
Review 108 (2024-10-18 - Rating: 5)
Plumber was very helpful answering my questions. Easy to schedule. Professional staff on the phone. -
Review 109 (2023-01-04 - Rating: 5)
Thank you guys for your help, honesty and professionalism. I highly recommend Garrett- who repaired burst pipe and replaced our main line shut off that failed! I will use Kirkwood plumbing again without hesitation! -
Review 110 (2024-03-05 - Rating: 5)
Miles was friendly, knowledgeable and quick. He got our water heater going again right away. (Broken wires) -
Review 111 (2018-11-12 - Rating: 5)
We had a very positive experience with Kirkwood Plumbing recently. We had a difficult time with another plumber trying to troubleshoot our issue. Kirkwood plumbing came in with a plan, confidence, and professionalism. They may be considered expensive, but each repair they made has been thorough and of very high quality. Jason worked quickly. Which makes their service at any cost a good value. We will definitely call them the next time we have a plumbing need. -
Review 112 (2024-07-12 - Rating: 5)
Quick, excellent plumber we will definitely call if needed again -
Review 113 (2024-06-22 - Rating: 5)
Jacob was fabulous! Very professional and completed the work quickly. -
Review 114 (2024-11-06 - Rating: 5)
Fast (same day), affordable, professional, and complete service. I’d give 10 stars if I could! -
Review 115 (2021-12-07 - Rating: 5)
We had a slight leak in a toilet. A plumber was sent the next day since it was not an emergency. The repair was made very efficiently with no mess. I recommend Kirkwood Plumbing and will use them again if I have a problem. -
Review 116 (2023-10-12 - Rating: 5)
Kirkwood plumbing was great! They responded right away and kept me informed of what was going on. Their bid was very reasonable. Thank you -
Review 117 (2023-05-11 - Rating: 5)
I called Tuesday night around 4pm. They were here the next day at 840am. It was not an emergency but was very happy to get it fixed so quickly.I was very happy they were NOT Roto Rooter. -
Review 118 (2023-12-17 - Rating: 5)
Kirkwood Plumbing is a Property Managers answer to prayers! Quick, Honest, Thorough, Just a few things to describe my experience. ON A WEEKEND! -
Review 119 (2024-10-04 - Rating: 5)
Kirkwood Plumbing LLC provided great and fast service, showed up on time; I would definitely recommend them to anyone. -
Review 120 (2021-11-25 - Rating: 5)
Dustin is awesome—Professional and personable! Completed the work, explained the process — he’s knowledgeable about plumbing and construction that I think is a perfect combination — and he expressed empathy with the amount of work we had to have done. Very pleased and recommend Kirkwood plumbing/Mr Rooter to everyone. -
Review 121 (2021-11-07 - Rating: 5)
After minor hiccup with office, I was very pleased with the work done which was repair of entire plumbing stack and sewer line inside the basement. Special thanks to Glenn, Eric, Brandon, Dakota, and Nick for a job well done. Would recommend to friends and family. -
Review 122 (2023-05-16 - Rating: 5)
They fixed an issue that two other plumbers could not figure out. They were fast and professional. They did another one of my listings and were amazing on that job as well. -
Review 123 (2023-01-19 - Rating: 5)
Used this company a few times now. Fact that I’m calling them with more projects should say something already. Very punctual, professional and knowledgeable when it comes to the work they are tasked with. Will be calling again as soon as something needs attention. -
Review 124 (2022-11-09 - Rating: 5)
I had to get my home winterized for the season. Curtis was great and very knowledgeable. Terrific overall experience. I even enjoyed listening to him sing while he worked. -
Review 125 (2021-10-28 - Rating: 5)
Journeyman Plumber, Mike Harris, did a great job. Very professional very knowledgeable and has multiple years experience. The leaky pipe was in a precarious area and he was able to remedy the situation without having to cut through drywall ceiling. Ill use Mike again. -
Review 126 (2019-01-14 - Rating: 5)
Great service- very professional and friendly. Our hot water heater went out over the weekend. I called Kirkwood Plumbing this morning at 8AM, and they had a plumber at my house by 8:45. He diagnosed the problem and fixed it right away. No more cold showers in January! -
Review 127 (2021-11-20 - Rating: 5)
Dustin Perren was the service Tech who had come for kitchen clog and sewer maintenance.He did an excellent job; was professional and friendly.I will definitely ask for Dustin again for any other plumbing work.Rinesh -
Review 128 (2024-11-27 - Rating: 5)
Our sewer drain backed up and they were quick to come out. Eric from their team did an excellent job fixing and diagnosing the problem! -
Review 129 (2024-09-23 - Rating: 5)
Did a great job replacing rusted out 2” drain. -
Review 130 (2024-07-10 - Rating: 5)
John McCarthy helped fix up some major and minor indoor plumbing issues in our new home. We had a lot of fixes and he explained everything and did great work. Nate Soukup also came by to take a look at our sewer and was very kind; unfortunately, a bigger issue that will need future work but we were happy with the service from Kirkwood Plumbing. -
Review 131 (2024-10-17 - Rating: 5)
Prompt serves, very efficient and very clean and fast work. I would hire them back in a heartbeat. -
Review 132 (2024-12-06 - Rating: 5)
On time professional and great price -
Review 133 (2023-12-23 - Rating: 5)
The service was, professional and affordable. Glen was my pro plumber he’s knowledgable his service was excellent! -
Review 134 (2024-05-04 - Rating: 5)
Everything was great. Prompt service, and the serviceman was efficient, and very helpful. Totally satisfied. Thank you. -
Review 135 (2022-12-28 - Rating: 5)
We needed emergency repair of burst pipes. After the snow ice storm. These guys came earlier than expected, waded through water and mud and were able to fix it the day we called. Thank you! -
Review 136 (2024-05-30 - Rating: 5)
Kirkwood plumbers are efficient, reliable, & friendly. I use them for all my plumbing needs. -
Review 137 (2023-09-07 - Rating: 5)
Noah was at our home in a very timely manner. He repaired the leak under our bathroom sink and left the area in a very tidy manner. -
Review 138 (2018-01-02 - Rating: 5)
We had an emergency repair and called several emergency plumbers to come... Kirkwood Plumbing answered the call first and we were very impressed by their employee... Greg! He came right in and got the work started - working quickly he resolved our problem. -
Review 139 (2021-09-22 - Rating: 5)
The young gentleman who performed the work on our drains was professional, skillful, friendly, and dedicated to his work assignment. Your business is fortunate to have an individual such as this to represent the firm. We highly recommend your business and this dedicated young man. Thank you. Garry Waters -
Review 140 (2022-01-11 - Rating: 5)
We had an emergency with a bathroom faucet and Kirkwood plumbing responded quickly. They fixed the problem right away and made what could have been a bad situation relatively painless. I highly recommend them. -
Review 141 (2024-08-24 - Rating: 5)
Excellent conpany. We are very happy with their service! -
Review 142 (2023-11-29 - Rating: 5)
Very professional! Did a good job on a complicated issue! The cost of the repair was fair! Worked in a timely manner! -
Review 143 (2024-08-02 - Rating: 5)
Very professional. Explained everything before, during and after. -
Review 144 (2021-06-01 - Rating: 5)
5 stars is not enough. Nice, professional, very competent, timely, etc... Kirkwood Plumbing - Mr Rooter was awesome. Curtis and Dylan were like the younger, nicer, plumbing versions of Batman and Robin. Curtis gave Yon leaky pipe a lean and hungry look... then it stopped leaking. Curtis then used his x-ray vision to see another problem, which I had not seen, and Dylan fixed it with some exotic machines. They were also nice in explaining how and why things were important. According to some local legislation somewhere, passing within 5 feet of Dylan or Curtis is equivalent to a college degree from Valparaiso. -
Review 145 (2024-11-21 - Rating: 5)
Representative was on time, polite and very professional -
Review 146 (2022-12-31 - Rating: 5)
Kirkwood Plumbing was prompt, professional, and very knowledgeable. We have used them on a few occasions and every time they fix the problem the first time. -
Review 147 (2024-04-23 - Rating: 5)
They responded in a timely manner and kudos to their technician, Mike. Very pleasant and helpful -
Review 148 (2024-10-16 - Rating: 5)
Very professional, on time, and helped address my needs -
Review 149 (2022-02-18 - Rating: 5)
My sump pump stopped working. Story came over and we tinkered with it and got it moving again. He didn’t try and push a new pump, but did give me a Quonset a new one if interested. -
Review 150 (2024-07-29 - Rating: 5)
Professional and took time to explain the issue I had. -
Review 151 (2024-08-20 - Rating: 5)
It was such a relief to actually find someone who would come inspect a problem (leaky outdoor faucet) without a fee up front. Charged $0 to come look at the problem, and offered suggestions on things I could try myself to fix the leak. And sure enough there suggestion worked. While they didn’t get any of my money this time, they have definitely earned my future business. They will be the first ones I call for any other plumbing needs. -
Review 152 (2023-05-02 - Rating: 5)
Garrett was very professional. He identified the root cause of a leak and explained why additional work was needed. He did it promptly. -
Review 153 (2024-09-23 - Rating: 5)
Mike did a very good job! -
Review 154 (2024-01-04 - Rating: 5)
Best experience from a plumbing company I’ve ever had. Brandon was knowledge, professional, knowledgeable and got right to the problem and how to resolveIt. -
Review 155 (2022-12-29 - Rating: 5)
Pipe burst during the cold. Most responsive plumber I called. Looked over the problem, then fixed it in little more than an hour. Very happy with his work. -
Review 156 (2024-10-15 - Rating: 5)
Professional crew did a great job -
Review 157 (2024-06-02 - Rating: 5)
Was impressed with their honesty. Would definitely call them back. -
Review 158 (2023-01-04 - Rating: 5)
Water heater repair; kitchen sink faucet supply plugged. Paul did excellent work, explained his plans and the problems. Did effective repairs. -
Review 159 (2022-09-15 - Rating: 5)
Pleasant scheduler, clear price/terms, sent appt confirmations plus text when on the way (with a photo of service person), friendly & efficient, work done quickly. -
Review 160 (2021-12-12 - Rating: 5)
Noticed water on the floor in the basement near the sewage pipe from the two bathrooms above. Assumed blockage and called them as an emergency. They were at the house within 20 minutes and identified the problem to be a bad hose to the toilet leaking water to the basement. Simple solution but it could have been much worse. Happy for their quick response. Paid only for the call plus parts since it took less than 15 minutes. Would use them again. -
Review 161 (2023-11-24 - Rating: 5)
Showed on time and was very professional. Gave great advice and went above and beyond to help us. Would highly recommend. -
Review 162 (2023-10-09 - Rating: 5)
Pat and Avery fixed the faucet on our tub and replaced the shower head in the same bathroom. They were wonderful!!! -
Review 163 (2024-01-26 - Rating: 5)
Very good customer service from Kecia and the plumber Brandon was very thorough in explaining what needed to be done. Thank you! -
Review 164 (2024-05-30 - Rating: 5)
All the guys are great. They are respectful and clearly try to be as unobtrusive as possible. Luke A is responsive and hard working…he even came on a Sunday to catch me when I wasn’t at work. He worked with my insurance provider to help me communicate with my adjuster to maximize my coverage. I highly recommend Kirkwood Plumbing! -
Review 165 (2013-06-28 - Rating: 5)
Same day service. The plumber was polite, well groomed and extremely knowledgeable. He cleaned up after himself and we would definitely hire him again. We hired him at our place of business. -
Review 166 (2024-05-20 - Rating: 5)
Service person was knowledgeable and made the necessary repair. No leaks since the repair. -
Review 167 (2015-09-20 - Rating: 5)
Had to call them for emergency weekend work and Jason was super. Professional and nice, got the job done. Kirkwood Plumbing will be our call for all plumbing needs in the future. -
Review 168 (2023-10-06 - Rating: 5)
Available right away and saved me from purchasing a new disposal by fixing what I couldn’t fix for the $59 service call. Much appreciated. -
Review 169 (2021-04-22 - Rating: 5)
The technician was skilled and polite. He explained what he was doing and after he completed the work had us inspect the faucets to make sure they worked properly. The work was professional. -
Review 170 (2024-01-22 - Rating: 5)
Awesome work, and was able to get an appointment within 24 hours during freezing weather. -
Review 171 (2023-10-20 - Rating: 5)
Garrett was our technician and he was fabulous! Our shower now feels like a spa. Thank you! -
Review 172 (2022-07-13 - Rating: 5)
They are very prompt professionals, with reasonable prices.Staff is clean and neat. I will definitely use them if I need any other plumbing repairs! -
Review 173 (2021-10-22 - Rating: 5)
Great friendly service. On time, efficient, knowledgeable and friendly. Thanks to Garrett Korn who fixed my pipe and shut off valve in a timely manner and did a great job. -
Review 174 (2021-09-10 - Rating: 5)
Pat was great at working quickly to help restore water to our home. We have an old house and he looked thoroughly for alternate ways to cheapen our cost and fix the broken handle. -
Review 175 (2023-12-29 - Rating: 5)
Very professional, polite and knowledgeable! They came the day I called which was Christmas Eve!! Highly recommend