Golden Seal Service Experts
Located in Saint charles, Illinois
Address: 1730 B, Wallace Ave, St. Charles, IL 60174
Phone: +1 630-377-3377
Rating: 4.8
Services
- On-site services
- Language assistance
- Repair services
- Appointment required
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-12-12 - Rating: 5)
I would highly recommend the technician team of Bruce and Roy. They completed a fall check up on my furnace to a level I had never seen before. And they were professional enough to recommend replacement of items that while working today may falter in the future and it is better to be preventive than it is to call at 2 o’clock in the morning and I have no heat. They did a great job. -
Review 2 (2024-09-28 - Rating: 5)
This week I had three people out from Golden Seal. Each of them was absolutely fabulous, and each person made sure I was completely satisfied. Bernard & Jerome came out to do the maintenance on my furnace and air conditioner. They were friendly and knowledgeable. They made sure everything was perfect before they left, and they made sure I was aware of everything they did to make sure my units were up and running properly. Jerome explained my options for a new hot water heater, and even made a special trip back to my house the next day to answer my questions. He was so thorough and easy to work with. My experience ended with Oscar installing a new hot water heater. He was so professional and courteous. He informed me of everything he was installing, and he made sure the old hot water heater was disposed of. It was so nice to deal with three professionals who treated me with such kindness. I have been with Golden Seal for many, many years, and the attention to quality customer service has neve been better. -
Review 3 (2024-06-27 - Rating: 5)
Quick service to replace a failing and out of date and dangerously sparking 22 year old air conditioner during a chicago area heat wave! Really expedited service and were professional and efficient! They helped a senior with medical issues remain cool and comfortable- thank you! -
Review 4 (2024-11-22 - Rating: 5)
Bernard and Rob arrived and from the beginning were very professional and courteous. They showed me every aspect of the repairs needed and even pointed out areas that I was not even aware of that needed attention. I am highly recommending this company and am now a loyal Golden Seal girl! -
Review 5 (2024-07-20 - Rating: 4)
Called Golden Seal when the alarm sensor of the water heater went off. Apparently the drain from the tray under the water heater was connected to the drain from the humidifier and evaporator coils when Golden Seal had installed the water heater earlier. The back flow of water from the coils/humidifier into the tray under the heater caused the alarm to go off. Oscar identified the issue quickly and fixed it. He went out of the way explaining and answering the questions I had. The issue was resolved. However, I unfortunately had to pay for the visit which was caused by improper installation by Golden Seal during original installation. I give 5 stars to Oscar. But have reduced a star overall because Golden Seal need to ensure installation is done properly. -
Review 6 (2024-07-30 - Rating: 5)
They were quick and efficient. The employee Oscar was so courteous and friendly and knowledgeable I was actually pleasantly surprised. I will definitely be using them again. And as for Oscar i couldn’t have asked for more professional and friendly service. No more water. Yay -
Review 7 (2025-01-08 - Rating: 5)
Bruce and Roy stopped out on a cold day. They were very efficient and found an issue other techs missed. We were happy to sign up with their annual service program, as well. -
Review 8 (2024-10-01 - Rating: 5)
Bruce and Cole were fabulous!!! They always take great care of our system. We are grateful for their professionalism and skill. Thank you! -
Review 9 (2024-11-26 - Rating: 5)
Lawrence (Larry) and Gerardo were very friendly, polite and helpful. They got the job done quickly, and cleaned up everything before they left, leaving absolutely nothing behind for me to clean up ! 2 very nice guys !! I had one small concern the next day, and they sent a guy out right away to fix it ! -
Review 10 (2025-01-06 - Rating: 5)
Roy did an excellent job and is a true professional. He was efficient at fixing our issue and did everything he could to help expedite the repair. Thank you very much Roy! -
Review 11 (2025-01-04 - Rating: 5)
Golden Seal Service gentlemen were polite, genial and possessed the expertise to quickly assess the condition of my furnace and provide the services necessary. They were excellent. Thank you. -
Review 12 (2024-10-22 - Rating: 5)
I was very impressed with Oscar, who replaced two toilets. He was very professional, polite and neat. You would never know that he was here after the installation. The job took less time than I thought it would. I would recommend Golden Seal Service Experts for all of your heating, air conditioning and plumbing needs. -
Review 13 (2024-10-16 - Rating: 5)
We have been using Golden Seal for almost a decade and have never been disappointed. Every technician that has serviced out HVAC equipment has been knowledgeable, courteous and friendly. Cole not only fixed the issue, he was able to give me a few possible explanations as to why the event occurred. I appreciate the prompt expert service! -
Review 14 (2024-10-29 - Rating: 5)
Oscar was exceptional. He explained all of his actions and seemed very empathetic to my circumstances. I could not be happier with his service. Golden Seal has been servicing all my HVAC and plumbing needs for almost two decades. -
Review 15 (2024-10-25 - Rating: 5)
Excellent service, very professional, knowledgeable & clean. Oscar & Tim did a wonderful installation/replacement job on our toilets and faucets. Weve had Tim & Oscar out multiple times now installing outside spickets, running new lines, installing filtration systems, adding an outdoor sink to our deck installation + running a line out to our shed on a house we just bought. They always answer all of our questions and we HIGHLY recommend them!!!! -
Review 16 (2024-12-09 - Rating: 5)
Rob and Ben provided top tier costumer service and inspection. They were knowledgeable about my system and gave me some life long tips to taking care of my system. I really appreciate their expertise and hope to get them on every inspection. -
Review 17 (2024-12-19 - Rating: 5)
Bruce & Roy were great. Showed all the problems and offered great solutions. Excellent techies and will use them again. I will need a new system after 15 years with the old one and Bruce & Roy showed different options and which would be the best option. -
Review 18 (2024-12-06 - Rating: 5)
Great job. Roy was professional friendly on time and explained the process. He also gave me some tips on my thermostat. How nice! Thanks for sending Roy. 😊 -
Review 19 (2024-10-18 - Rating: 5)
Bill and Keith were outstanding! Both very personable and very knowledgeable techs. They both went above and beyond to make me feel comfortable with the work that needed to be done. I wish I could give them more than five stars because they deserve it! -
Review 20 (2024-11-26 - Rating: 5)
There was an issue with my furnace intermittently turning on and off and not heating.I called Service Experts and they sent someone out within a few hours. Bruce & Roy came and determined that the flame sensor needed cleaning. I had an annual maintenance appointment in two weeks so Bruce made a call and got the charge waved. It was a big savings and he went the extra mile. Thanks!! 😊 -
Review 21 (2024-09-05 - Rating: 5)
Oh my gosh. What an amazing experience. This morning I woke up to find my water heater leaking. I called for help and called Golden Seal. They sent a plumber out, Oscar Caballero. He was amazing. He took time to explain options. I had to replace water heater, but he was awesome. Took his time with installation, payment options, and took precautions in my home every step of the way, explained the new water heater once installed. I definitely recommend Golden Seal and especially Oscar. I will be calling them again. Thank you very much Oscar -
Review 22 (2024-10-03 - Rating: 5)
Bernard and Rob were here today, to do my fall maintenance on my furnace and humidifier. They did an amazingly thorough job. Went above and beyond answering all my questions. As always very friendly and knowledgeable. Very satisfied as always. -
Review 23 (2024-11-25 - Rating: 5)
Roy and Bruce were very knowledgeable and offered a few options for our geriatric furnace. 23 years originally installed by Golden Seal. Would definitely recommend -
Review 24 (2024-02-09 - Rating: 5)
Tech came out to access our furnace because it was loud. Made a bunch off suggestions but could not do anything while he was on site. Said it needed cleaning but couldn’t even do that! We’ve spend thousands with this company and your technicians don’t have a vacuum on board to do some cleaning of the unit?Update: After I posted my review the General Manager Phil reached out and apologized for my experience. He sounded like a very nice gentlemen! He sent out a crew and fixed our issue. The two technicians were very professional and knowledgeable! They completely redeemed themselves and gained a customer for life. I would highly recommend this company! Thank you!! -
Review 25 (2024-01-20 - Rating: 5)
Our house was in desperate need of a new water heater. We took the advice from a very trusted source and went with Golden Seal Service Experts in St. Charles Illinois. Our experience started with Colin, who helped us secure a payment plan which we could afford. Within 24 hours Tim and Oscar arrived and installed a state of the art Tankless Water Heater. These professionals were efficient, courteous and very respectful! We are so very pleased with the whole experience we received at Golden Seal. Thank you! -
Review 26 (2024-07-30 - Rating: 5)
I highly recommend those Seal service experts, all of the technicians are always on time, very courteous and informative. Mike Sanchez was here today and he did a magnificent job, he took care of my AC unit cleaned it out beautifully and make sure that I understood the entire process. I felt that his professionalism was top-notch. -
Review 27 (2024-10-21 - Rating: 5)
I’ve been getting my HVAC serviced by these guys for the last ten years. They’ve kept everything nicely serviced and the annual subscription is useful for cleanings and maintenance and removes truck fees.I had here Bruce and Seth last time and they were courteous and informed me of the status of parts I’ve been watching. Good service. -
Review 28 (2024-08-09 - Rating: 5)
Daniel and Larry did a great job replacing an A/C coil under warranty. They were very professional, thorough and did not call the job complete until they checked everything multiple times. We have always had a good experience with Golden Seal for many years! -
Review 29 (2024-08-29 - Rating: 5)
Tim & Oscar did a great job with both plumbing inspection as well as H2O Heater flush. Very professional, knowledgeable, and respectful in all aspects of the work performed. I would not hesitate to use them again and refer their services. -
Review 30 (2024-08-29 - Rating: 5)
Our AC went out and Bernard came out the same day as when we called. He quickly diagnosed the issue, got the part ordered and was out the next morning to install it. He was great in communicating with us and over all it was only about 20 hours from the point where we called for service until the new part was received, installed and our AC was back in business. VERY HAPPY! -
Review 31 (2024-11-19 - Rating: 5)
I was very pleased with my service tech Larry. He was pleasant, professional and cared that my furnace was in safe working condition before he left. Good job Larry. -
Review 32 (2024-10-29 - Rating: 5)
I am following up on a bad review I posted about my experience with Golden Seal Service Experts in Sept’24. However, my problems with my HVAC system continued into Oct’24 so they sent out Chris and Bill to resolve, the root cause was identified by Chris immediately and Bill told me that they will make good on my earlier payments on parts. As a follow-up Cole found more intermitting problems and was very skilled at getting to the root cause and told me that he got approval from his manager to credit my account for the $3k plus payments on parts that should have not been replaced. I understand we all make mistakes, but it is how we resolve the situation. I am now staying with Service Experts due to the professionalism, integrity, and “a man of his word” from Cole, Chris, and Bill. Thank you sincerely! -
Review 33 (2024-06-26 - Rating: 5)
We had Keith come from Golden Seal and he was great! Very friendly, efficient and thorough. This company in general is very well prepared and communicative throughout the entire scheduling/maintenance check process. When scheduling, they asked ahead of time if we had pets that needed to be put up before they arrived, which we do. They then made note of that and then called ahead of time so we had time to put our dogs away instead of just coming to the door and ringing the doorbell—fellow dog owners I’m sure understand the chaos this can cause lol. We signed up for the maintenance plan, which really is an excellent deal, not only price wise, but convenience wise. We also appreciated that they also offer the option to pay the year up front instead of only a monthly payment option. Overall, could not be more pleased with this company so far, and Keith’s service at our house today! -
Review 34 (2024-12-27 - Rating: 5)
I was able to specify the date that I needed the plumber and Timothy did an excellent job to correct my gas leak. He was professional and left my house clean. -
Review 35 (2024-09-03 - Rating: 5)
Golden Seal is great to work with. Luke and Cole were very helpful, personable, and informative. They spent a lot of time explaining and showing me the problem. They answered all of my questions and fixed what was going on. -
Review 36 (2024-09-16 - Rating: 5)
Mike was extremely polite and efficient. He recognized a defect in the furnace construction and repaired the minor leak. His explanation of his service was clear and concise. He is an excellent representative of your company! -
Review 37 (2024-10-07 - Rating: 5)
Tim was great! This was my first experience with plumbing through Golden Seal, and I was thoroughly impressed! Nice guy, great workmanship, and great with my dogs. I even added plumbing to my monthly membership - totally recommend! A+++++ -
Review 38 (2024-11-06 - Rating: 5)
I had Oscar cabellero at my house today for mantainence. He advised me if some potential issues that left undone may arise. I was very pleased with his professionalism and expertise. -
Review 39 (2024-12-04 - Rating: 5)
Tech called about 25 minutes before he arrived to let us know that they were on the way. They arrived on time and were very professional and courteous. The furnace inspection was done and Seth explained everything to me before leavingAnother good experience, which is why I have been a Golden Seal customer for over 20 years -
Review 40 (2024-08-14 - Rating: 5)
Oscar is very knowledgeable, efficient, pleasant, kind and an all over nice young man. He went above and beyond just installing a water heater. I had no one to disconnect and move dryer out of the way to get to water heater. Without hesitation he took care of it, installed water heater, put dryer back and reconnected it. Customer Service at its finest. Thank you Oscar. -
Review 41 (2024-07-30 - Rating: 5)
I have been working with Golden Seal Service Experts for about 20+ years for heating/AC inspections. I started with them when I needed to replace my system. They did a great job with a great price. When we moved into a new house we had them start to inspect and adjust the HVAC systems. Recently they started inspections on the plumbing in the house. Very complete inspection. Very happy. -
Review 42 (2024-09-24 - Rating: 5)
Luke and Mike did a great job. Golden Seal is a good company to work with. Oscar was great draining the water heater. Very knowledgeable and helpful. -
Review 43 (2024-10-23 - Rating: 5)
Great Services today installed Tankless Water Heater for on demand hot water. Technician Tim Schuler was professional and polite, answering all my questions. The work area was clean and work done looks great. I Highly recommend using Golden Seal. Thanks -
Review 44 (2024-10-16 - Rating: 5)
Keith R. from Golden Seal serviced both furnaces today. He was efficient, professional, and explained why the parts on both furnaces needed to be replaced. We appreciated his knowledeable explanation and recommend him and Golden Seal without reservation. -
Review 45 (2024-08-29 - Rating: 5)
I have a new system within 24 hours after a swift diagnostic when one of two A/C’s failed in the heat. The big production to install two complete systems was professionally installed by Larry, Dan, Mark and Nick. My temperatures are comfortable again. Thank you. Bonus- a big empty box for the grandson. -
Review 46 (2024-10-19 - Rating: 5)
Had a great experience Oscar Caballero was nice, professional, and informative. Gave us great tips and told us things to look out for. Will contact them again just because the experience he provided. -
Review 47 (2024-09-30 - Rating: 5)
Oscar Caballero was so helpful. Answered all our questions and concerns. He is going to email us information on the cost of a new water heater. Ours is 20 years old and I asked for the information. I was not pushed into buying anything- which is why I like Golden Seal. -
Review 48 (2024-10-24 - Rating: 5)
Rob and Benard were very thorough with my furnace inspection and cleaning. They explained everything they were doing and what to do to keep my furnace in good working condition. -
Review 49 (2024-12-13 - Rating: 5)
Have been a long term customer. Service expert Keith R. provided great service quickly identified the furnace issue during maintenance, and fixed in a follow-up visit. -
Review 50 (2024-02-28 - Rating: 5)
Hi 😎I would like to share my experience with this company~GOLDEN SEAL~We needed a water heater and install!First I went online searched for area plumbers! I sent out 5 emails to 5 different companies! Saturday nite late! The General Manager returned my email within the hour on Saturday nite! From Golden Seal~Phil! Telling me to call on Sunday! I called Tuesday evening, reached a guy named David! He explained a few things as to how their company works. Next David set me up with the Comfort care team, Colin Giesen. He called within 10 minutes. We discussed my job I needed done, cost etc. Set up for Colin to come to my home see existing water heater and discuss options. The GM Phil contacted Colin while in my home to discuss my service with us! Next the plumber was set up to come today this afternoon! What a wonderful set of men I’ve talked with for the job I need, water heater, install and removal of old! They bring all you need, including the new water heater! They are all angels! I highly recommend you cal these men! You will not be disappointed! Thanks to these 3 men, David, Colin & Phil! I’m just waiting for Oscar, my plumber from Golden Seal to arrive! Call them, GOLDEN SEAL -
Review 51 (2024-10-29 - Rating: 5)
Ive been a customer of theirs for many years, and have only had excellent experience with their services. Technicians are friendly, knowledgeable, and efficient. They show up on time, and have competitive pricing. I highly recommend Golden Seal Service Experts for both routine maintenance and for repair work. -
Review 52 (2024-12-11 - Rating: 5)
Great company ..Roy was on time ..professional and friendly. Got the service done quickly and was able to explain all the details. Have used this company for 20 plus years..they are the real customer focused company -
Review 53 (2024-09-24 - Rating: 5)
Always excellent service from the Golden Seal. I highly recommend this company. Very professional and courteous, and make sure you understand what was done during your service call. I have been a customer for over 25 years. -
Review 54 (2024-12-09 - Rating: 5)
Bruce and Keith were friendly, professional, courteous, and very helpful in answering questions about my heating system. Happy to recommend them! -
Review 55 (2024-11-27 - Rating: 5)
Bruce and Roy were awesome! Very informative and helpful. Highly recommend Golden Seal in general, but specifically this duo for sure -
Review 56 (2024-09-27 - Rating: 5)
Rob and Keith were great!! Very educated and helpful with their assessment of our furnace tune up. Highly recommended asking for both! -
Review 57 (2024-06-15 - Rating: 5)
Fantastic work, Mark and Larry, were a great team. Very professional, well equipped, well trained. They installed a new AC and Furnace with care and efficiency. They kept me informed the whole process. They quickly resolved a few unforeseen issue with ease and when the job was done, provide hands on training where needed and answered every question. These two definitely deserve a bonus. -
Review 58 (2024-09-13 - Rating: 5)
Mike S. was just at my home to do my fall tuneup. If I could give him 10 stars I would.So polite, explained everything that he was doing and made sure everything was fall/winter ready with my furnace.Thank you Mike S. for your professional work. Much appreciated. -
Review 59 (2024-09-29 - Rating: 5)
Daniel Lukas is an excellent technician. He tuned up my boiler quickly and gave me additional maintenance information. Dan was efficient and professional. -
Review 60 (2024-07-01 - Rating: 5)
Great work, Larry, Dan and Nick! We had a wonderful experience. They were friendly, efficient and well trained. They installed 2 new AC units with care and efficiency. When the job was done, Larry helped me program the new thermostats and answered all of my questions. FABULOUS job! -
Review 61 (2024-09-28 - Rating: 5)
Bruce Harps has been most helpful at every point as we have contracted with Golden Seal for a heat pump and a heat pump electric hybrid water heater, and now a whole-house water filter. He gets back to us promptly when we have questions and explains everything clearly. -
Review 62 (2024-10-09 - Rating: 5)
I had a very good experience with Bernard and Rob. They did a great job going over our heating and airconditioning in our home.We sincerely appreciate all that they did for us.Jim and Mary Jo -
Review 63 (2024-08-08 - Rating: 5)
Oscar was able to come earlier than anticipated and helped replace an old sump pump on the spot. He also installed a check valve to get my system up to code. It was quick install and everything is running great. Will use Golden seal in the future -
Review 64 (2024-06-11 - Rating: 5)
What a great experience. I initially called because the furnace fan continued to blow even though the switch was in the neutral position on the thermostat. My mom used Golden Seal for the initial install over 24 years ago. She was elderly and did not maintain the system for 10 years. But, the service log was on the furnace with the phone number and I called. Im so glad I did. They checked everything. They offered terrific plans and options. They were reassuring, thorough, professional and just really nice. Bill Nicholson took care of it all... explained all of the details and I felt like I was in the best hands possible for such a big purchase, since I had to replace both the furnace and AC unit. I cant say enough about how great this company is and their employees. -
Review 65 (2024-08-28 - Rating: 5)
My AC stopped working, and it was on a really hot day. Bruce and Brian came to my place to diagnose and fix the problem. They were very polite and listened as I explained what happened, answered my questions, explained to me the problem and how they were going to fix the problem. I am very pleased with the work Brian and Bruce did at my place and would highly recommend them to anyone who has a problem. Thanks, Brian and Bruce!! -
Review 66 (2024-07-10 - Rating: 5)
Golden Seal team was very knowledgeable and efficient with their work. They did not stop until they figured out the problem. Thanks to Bruce, Bernard, Oscar, Cole& Mike. The last but not least Tim Schuler was the main guy that came to the rescue and solved the issue. As soon as he came in he knew where the problem was and explained that root cause. The next morning he came promptly, replaced for our septic pump. Very happy with the company and the efficient work they provided. -
Review 67 (2024-06-25 - Rating: 5)
We called Golden Seal when our air conditioning blower went out. Bill and Keith, our technicians, were prompt and courteous. They quickly diagnosed the problem , which was easily resolved. They showed us what to do if it happened again and explained everything very clearly. I would definitely call Golden Seal again and I highly recommend them to anyone in need of HVAC service. -
Review 68 (2024-07-29 - Rating: 5)
I recently had a new hot water heater, air conditioner, furnace, and thermostat installed by Golden Seal.Larry completed the hot water heater installation. He was extremely polite and professional. He made sure I had all my questions answered and was even willing to give the HVAC installers a hand.Jesse and Daniel completed the AC and furnace installation. They were both great - again, very polite and professional. They stayed to make sure I understood my new system, and they took me to show me how to perform maintenance of the little things (UV bulb, etc). They also ran after my rambunctious puppy who escaped my yard while they were out there, and brought him back with a smile. :)Thank you to all three of these gentlemen. I would not hesitate to have any of them back for any kind of maintenance / repair. Good job hiring these guys, Golden Seal!Update: 7/29/24. I had Mike come to do my plumbing inspection. He was very nice and asked me if I had questions, and also was willing to help and show me anything I needed help with. Definitely recommended! -
Review 69 (2024-10-15 - Rating: 5)
Bruce and Brian did a very thorough inspection of the furnace and humidifier. Also gave great recommendations for the water heater and gave detailed explanations for their recommendations -
Review 70 (2024-09-09 - Rating: 5)
Mike was prompt, polite, professional, and knowledgeable. I am very pleased with his visit to inspect my HVAC system in preparation for the winter months. I highly recommend Golden Seal. -
Review 71 (2024-06-08 - Rating: 5)
Bruce and Brian were awesome!!!! Both were very knowledgeable and understanding, taking the time to diagnose our issue. Bruce went above and beyond to assist us in securing a new and more efficient system. Look forward to working with them in the future. We highly recommend Golden Seal Heating and Air. -
Review 72 (2024-07-18 - Rating: 5)
Thank you, Jerome, and Ryan. Excellent serviceand troubleshooting Leaky air conditioning connection. Informative and explained about new service offerings. Water treatment and filtration, plumbing. Something new that I was not aware of from Golden Seal. Good folks. Thanks again. -
Review 73 (2025-01-02 - Rating: 5)
Roy & Bruce were great to work with. They were very knowledgeable and great to work with -
Review 74 (2024-12-16 - Rating: 5)
Bruce and Seth were very nice and really new there stuff. Thanks guys! They loved my dog too🐕😊 -
Review 75 (2024-08-02 - Rating: 5)
Called Golden Seal for a hot water heater problem as they service our HVAC. They were out within an hour and provided us with options. Opted to replace a 9 year old hot water heater. Oscar was prompt, professional, and toom the time to explain everything. These are always unfortunate instances, at the worst time, but Oscar did a great job and made the experience as best as it could be. -
Review 76 (2024-12-30 - Rating: 5)
Quick tune up appointment, very efficiently handled by Seth and Rob - appreciated all the system related advice and questions -
Review 77 (2024-08-05 - Rating: 5)
Oscar reinstalled the pipes that had leaks. He was neat and thorough. He called prior to arrival to let us know he was on his way with a time he was scheduled for. We appreciate the business and professionalism with Oscar. He cleaned up after himself. He was careful with our cat not going out the door. We recommend Oscar from Service Experts aka Golden Seal. Oscar you did a great job!! 5 stars for you!!***** -
Review 78 (2025-01-03 - Rating: 5)
Bruce and Roy did wonderfull maintainance of our furnace with valuable tips for better management. -
Review 79 (2024-12-17 - Rating: 5)
Roy and Bruce did a fantastic job on our furnace. Highly recommend their services! -
Review 80 (2024-11-27 - Rating: 5)
We have been using golden seal for many years now. Never disappointed. Great knowledge and professionalism every time.Jose and Edger replaced our heater motor. Great experience and very quick service. Always a recommendation from our family. Great job guys.Thanks,Jerry11/27/2024. Jerome Savage was exceptional. Knowledgeable and great service. We so appreciate the quick turnaround to get our new furnace in. Just as the weather is getting colder.Thanks Jerry. -
Review 81 (2024-06-18 - Rating: 5)
Just as the heated weather begins our air conditioning goes out!!! I was impressed with the 24 hour callback system… Friday morning technician arrived along with manager He was very through with explaining the situation and gave us options to replace our system. Monday morning the technicians were here and now we have a cool house!!! So grateful to this company!!!! -
Review 82 (2024-06-07 - Rating: 5)
Keith serviced my central air conditioner and he did a very professional job. I plan on making him the person I want to come back to be my regular technician and that means furnace check ups also. Keep up the good work. -
Review 83 (2024-09-03 - Rating: 5)
Cole and Luke did great taking care of the problem that I had, they provided a portable unit as well while waiting on parts. Rey satisfied. -
Review 84 (2024-08-16 - Rating: 5)
Mike was great and knowledgeable about water heaters, maintenance, and overall general plumbing. Very happy with the inspections and a I learned a lot. -
Review 85 (2024-02-25 - Rating: 5)
Cole and Tim were both amazing! Im enjoying my new tankless water heater - its AMAZING. Thanks for the maintenance visit for the furnace. Cole was very thorough and knowledgeable. He helped me improve my comfort and the efficiency of the system through a few extra adjustments. Working perfectly! -
Review 86 (2025-01-03 - Rating: 5)
Bruce and Roy were very friendly and helpful with our regular maintenance. -
Review 87 (2024-07-02 - Rating: 5)
Bruce was great! He was very helpful and explained everything very well. We were pleased with the speed he took care of our heating/ cooling issues. -
Review 88 (2024-11-08 - Rating: 5)
Oscar is very knowledgeable! Hes been to the house before so it made it nice that he had prior knowledge regarding the equipment. -
Review 89 (2024-10-01 - Rating: 5)
Keith did a very nice job tuning up our furnace. He did a in depth review and answered all our questions to our satisfaction. -
Review 90 (2024-06-25 - Rating: 4)
Im handling the review since my mother, who was a recent customer. She doesnt doesnt have internet. The A/C unit stopped working on 6/21/24. Brian Isabell came on 6/22/24 during a heat wave. He was very professional and was very patient with my mom. He was also very patient and considerate when he had to speak to my brother by phone to explain the issues that he found with our moms HVAC system. However, we did get a second opinion from someone that was able to fix the A/C unit without having to replace it. The services of the technician that we used were less costly. Therefore, we really cant recommend Golden Seal since we only had a tech visit to assess the problem. -
Review 91 (2024-05-16 - Rating: 5)
We belong to the Golden Seal Advantage Program for our furnace and air conditioner. We just had our spring tune-up. Our service experts were Bruce and Brian. They arrived on time, were very friendly and professional, explained everything very clearly, and completed their work as promised. We are very happy with Golden Seal and recommend them to everyone - and with service experts like Bruce and Brian, we will continue to use them for our furnace and air conditioner needs. -
Review 92 (2024-07-19 - Rating: 5)
Oscar & Mike were very professional and courteous. They explained things in a very clear & concise manner. Afterward, I did have a better understanding of the work involved. -
Review 93 (2024-07-15 - Rating: 5)
Bruce and Mike did a fine job communicating. The unit is in good order and doing great. They did a great job. Thank You -
Review 94 (2024-06-12 - Rating: 5)
Thank you to Bernard and Jerome for coming out and checking my A/C unit. It stopped working and they did everything in their hands to help me out. Bernard checked everything he could think off to make my AC work while Jerome was explaining my options. I explained my situation Jerome was not pushing me to get a new A/C and yes I know I need a new A/C and eventually Ill be getting a new one. Thank you so much for everything my new favorite people at Golden Seal. I appreciate everything you guys did for me God bless you both. -
Review 95 (2024-12-12 - Rating: 5)
Roy & Bruce were very through and explained everything to my satisfaction and completed the work. -
Review 96 (2024-04-05 - Rating: 5)
Very happy with my services performed today. If you have a membership with Golden Seal a plumber comes out and evaluates all your pipes. I also had my air conditioner checked and tuned to be ready for the summer. Both guys were professional, knowledgeable and down to earth. The air conditioning tune up was also included in the membership fee. If you want reliable service give them a call. -
Review 97 (2024-09-17 - Rating: 5)
Luke and Seth were phenomenal!Great service.I highly recommend them.I was completely impressed with their professionalism. -
Review 98 (2024-05-21 - Rating: 5)
I had my annual a/c service done today , Patrick and Brian checked performance of unit and explained in detail how effective it is and what to expect in near future! They were very professional and courteous! Thanks so much for the excellent service and having such high grade employees! -
Review 99 (2024-07-23 - Rating: 5)
Mike Sanches was absolutely wonderful with explaining everything. He also pointed out a few things that I could improve and get better efficiency on my a/cExcellent work and customer service! -
Review 100 (2023-08-29 - Rating: 5)
Thanks to Edgar and Colin for their expertise today. Another great experience with golden seal. AC tuneup and advice. -
Review 101 (2024-09-17 - Rating: 5)
9/17/24: I really appreciate Golden Seal. Today Michael Dettore Chavez came for the plumbing inspection. He was very kind, professional, and on time. He quoted me on the prices for services like new faucets and drain stops. Thank you again!9/13/24 update: Once again I am extremely satisfied with Golden Seal Service. Mike Sanchez was very kind professional and prompt. Detailed explanation on the services that was needed to keep my HVAC working in top order. Thank you!______________Today, I had my furnace maintained, with Shane and Blair, who were very kind and professional (love they were on time). They did an awesome job! Overall, I am impressed with Golden Seal customer service and workmanship. I reccomend and stay with this company for my HVAC needs. -
Review 102 (2024-08-30 - Rating: 5)
Oscar was very nice and helpful, he explained in detail what was the issue and recommended the work to be done. The company seems to be very efficient. -
Review 103 (2024-07-24 - Rating: 5)
Oscar and Michael did a wonderful job installing our new water heater.Everything went smoothly and done in a timely manner.Golden Seal is highly recommended! -
Review 104 (2024-06-21 - Rating: 5)
Mark and Larry did a great job installing my new air conditioner! They were professional, efficient and very nice. They kept me informed every step of the way. Thank you! -
Review 105 (2024-11-25 - Rating: 5)
Bruce and Roy did a proficient job on my furnace maintenance today and I highly recommend them. -
Review 106 (2017-01-28 - Rating: 5)
I have been a customer of Golden Seal since 2005 when I purchased a new furnace and air conditioner. We also have used their annual maintenance plan and both the furnace and air conditioner continue to run as good as new. Their maintenance staff have always been friendly, knowledgeable and very professional. When my 16 year old water heater decided to stop working last week, I called Golden Seal to see if they also sold and installed water heaters. They did and I was referred to Matt Richardson who offered to come to our house the following day. Matt inspected our laundry room and had concerns that the new, larger model water heaters may not fit in our small space. We also wanted to take this opportunity to replace the flooring in the laundry room, but couldn’t be without a water heater long enough to tile the area where the heater would sit. Matt said he would check on water heater sizes for us and think about how we could handle the flooring issue. By the next day Matt had answers for us. Not only did he find a water heater that would fit our space, but went to Home Depot and looked for something that we could use to cover the old tile under the heater. Not finding anything to his satisfaction, he mentioned this to another customer who offered to cut us a piece of marble to perfectly fit under the new water heater and would butt up to our new tile. Matt worked on his own time to find a resolution to our problems. His friendly personality and dedication to customer service was far beyond our expectations. He also came to the installation to make sure we were happy with the final product. The installation team of Victor and Ernesto did an excellent job fitting the new tank in place and making all the new connections look like a custom job. They were always considerate of the cleanliness of our home by laying tarps and covering their shoes. Both my wife and I were extremely happy with the final product, the excellent service and the friendliness of everyone involved. I would highly recommend Golden Seal to anyone for their HVAC needs. -
Review 107 (2024-09-24 - Rating: 5)
Bruce and Brian came to service my equipment. They were both professional and easy to work with. They got the job done. Thanks guys! -
Review 108 (2024-02-23 - Rating: 5)
Oscar was terrific! came promptly, only 3 hours after I contacted the service, called before early arrival, quick and efficient, very pleasant to work with. I will be switching to Golden Seal for HVAC maintenance. Even took credit card payment, not a cumbersome check. Thanks for a job well done! -
Review 109 (2024-09-09 - Rating: 5)
Luke and Seth were excellent representatives from Golden Seal to seasonal check furnace and do a home evaluation. -
Review 110 (2024-05-15 - Rating: 5)
Technicians Patrick and Jin of Golden Seal Service Experts came today to our home for the yearly inspection to check out our AC unit, they did a great job, they are excellent technicians, professional and explained everything to us.We are very satisfied with their service.Great service, great customer service and great company! -
Review 111 (2024-06-12 - Rating: 5)
Seth Dominguez did an excellent job with the maintenance of my A/C. He was thorough and communicated extremely well. He cleaned up after his work and left everything looking great! -
Review 112 (2024-10-09 - Rating: 5)
Bernard and Rob did great job on my furnace tune-upAnswered all my questions and addressed all my concernsHighly recommended !!!! -
Review 113 (2023-12-14 - Rating: 5)
Shane was great! He called to let me know he was on the way which was a very helpful heads up. I had some maintenance work done. Shane was very professional, knowledgeable, and answered all my questions. My first time using Golden Seal and was very pleased. Highly recommend. -
Review 114 (2024-01-29 - Rating: 5)
Furnace tune up this morning and I couldn’t be more pleased with the technicians (Joe Rutowski and Bill Nicholson). They were prompt, courteous and gave me additional advice that I trust. I’ve been using Golden Seal for my heating and cooling maintenance for years and can say they are reliable. -
Review 115 (2024-10-10 - Rating: 5)
Larry and Dan installed a new furnace today. They were great to work with. Did a wonderful job. Larry was very helpful explaining the new system and very patient with us. Very nice working with them. -
Review 116 (2024-09-20 - Rating: 5)
Larry and Jerome were literally the best! Super easy to work with! Quick and easy and they made it fun! -
Review 117 (2024-09-24 - Rating: 5)
Bruce and Brian did great work, we’re friendly, arrived on time and completed the service without any issues. Thank you! -
Review 118 (2024-08-07 - Rating: 5)
Today, I had my heating & cooling unit in my home serviced by Mike, a technician with Golden Seal Service Experts. Mike was incredible! He was professional, friendly, insightful, and took the time to explain everything that he was doing. Golden Seal has great & knowledgeable people like Mike working for them, so I highly recommend Golden Seal Service Experts. -
Review 119 (2024-05-14 - Rating: 5)
I recently had my furnace and air conditioning spring tuneup done by Bruce and Jin from Golden Seal and I couldnt be happier with the service they provided. They were extremely thorough in their work and took the time to answer all of my questions. They even went above and beyond by showing me things I can do to maintain my hot water heater.Bruce and Jin were professional, knowledgeable, and friendly throughout the entire process. I felt confident in their abilities and appreciated the time they took to explain everything to me. I would highly recommend them to anyone in need of HVAC services.I will definitely be using Golden Seal in the future for all of my heating and cooling needs. Thank you Bruce and Jin for your excellent service! -
Review 120 (2024-08-07 - Rating: 5)
The technician Daniel from Golden Seal did very great job installing AC system in my house. Thank you!Actually we have been using Golden Seals HVAC services for ten years, and weve never had any problem with it, were satisfied. -
Review 121 (2023-11-11 - Rating: 5)
We have been using Golden Seal for @20 years and have never been disappointed! We found out we needed a new furnace during a maintenance inspection. Bill Nicholson came out to give us information about it. He was very professional and knowledgeable. He answered all the questions we had about purchasing a new furnace. He told us all the options, but never pushed us. We are getting in a new furnace tomorrow! I highly recommend Golden Seal. -
Review 122 (2023-10-05 - Rating: 5)
Weve been using Golden Seals maintenance plus plan because the previous homeowners had purchased it and transferred it to us when we moved in. They come and do routine maintenance on our furnace twice a year.Bruce and John came this most recent time, and they are always very professional, courteous and nice. Bruce noticed signs of backdraft on our water heater and spent the time there chatting with me about water heaters, how they work and the different options for replacing it. He provided a quote, no sales pressure at all. It was really good info to know about the water heater, so I was grateful for the discussion.Golden Seal has always done good work for us. -
Review 123 (2024-12-30 - Rating: 5)
Excellent service from Roy and Bruce! Professional and educational! -
Review 124 (2024-09-13 - Rating: 5)
Angel was the service tech that changed/installed the wires and new thermostat. Very professional, knowledgeable and friendly.9/13/24: Just had Golden Seal HVAC do preventive maintenance on the furnace before winter. The technician, Mike, performed a very thorough job. Explained and showed specifically the cleaning process and testing of the furnace. He cleaned the interior of the furnace and changed the necessary filters. He is very professional, friendly and detail oriented. -
Review 125 (2023-11-11 - Rating: 5)
We were notified ahead of time that Larry and Dan L. would arrive. They were on time. They came to install a new furnace. They were very knowledgeable. We have an older house that had wires that were very old. They were very professional. They listened patiently to all my concerns. They fixed the problem and installed the new furnace. I highly recommend Golden Seal. -
Review 126 (2023-12-13 - Rating: 5)
Bruce and Ryan were the technicians that were sent for maintenance on our furnace. They did a very thorough job on cleaning the unit and providing other information on its status. Very friendly and efficient. Golden Seal in general has been a very good company. -
Review 127 (2024-09-03 - Rating: 5)
Luke and Cole from GoldenSeal did an excellent job! I received a great support from these Technicians 👍 -
Review 128 (2024-09-04 - Rating: 5)
Had my water heater replaced and the plumber Tim Schuler was the best. Knowledgeable, efficient. I trusted his advice and expertise concerning the installation of the heater. Friendly all-around good guy. Highly recommend! -
Review 129 (2024-09-27 - Rating: 5)
I have been using Golden Seal as my HVAC supplier and maintenance provider for close to ten years. This week, they double teamed me with both Bill and Seth doing my heating system maintenance before winter. They were thorough and took the time to explain what they were doing. They were friendly and reinforced what a great decision I made when I selected Golden Seal as my HVAC provider. I highly recommend them and Golden Seal Service Experts to anyone needing a new HVAC system or someone to maintain their existing system. -
Review 130 (2024-07-01 - Rating: 5)
Perfect customer service and specialized attention to detail. I love that Bernard and Jerome listened to my personal perspective of how my air was flowing for heating and cooling. Cleaned my unit, He made adjustments to try to solve my issues. Showed me what he did and why. I’m so thankful for the customization of service. I would recommend Golden Seal hands down! -
Review 131 (2024-09-18 - Rating: 5)
Jerome and Seth are very friendly and knowledgeable. They noticed the capacitor needed to be replaced. Very thorough inspection of the furnace. -
Review 132 (2025-01-07 - Rating: 5)
Bruce and Roy were great in solving by humidifier problem .Jim M -
Review 133 (2024-09-27 - Rating: 5)
Rob and Keith did a nice job, so professional and friendly. Very transparent to explain and snswer the questions. -
Review 134 (2023-09-12 - Rating: 5)
Mark and Larry came out and installed my new AC and Furnace today and I cant praise them enough. They were very professional and the quality of there work was exceptional. they were in and out in no time. They cleaned up after themselves other then the new system you wouldnt even know they were here. This new system is great its way quieter then my old system and I cant wait to see all my energy savings. overall an amazing experience if I could give Mark and Larry 10 stars I would. -
Review 135 (2024-04-17 - Rating: 5)
Brian Isabell was here to service the HVAC system i bought from Golden Seal 8 years ago. he did an excellent and thorough job. a really knowledgable tech can make all the difference. i will stick with Golden Seal because of the quality of this service call. -
Review 136 (2024-08-01 - Rating: 5)
Bill and Keith were great! I look forward to working with Golden Seal for years to come. -
Review 137 (2023-08-30 - Rating: 5)
Bruce & Cole came out to do a routine check up on our equipment and I have nothing but good things to say about them! Helpful, informative and very respectful. We’ve had a few random issues in the heat of the summer and extreme cold of the winter in the last few years and they have always been quick to come out and take care of any issues. So thankful for you guys! Highly recommend! -
Review 138 (2024-09-17 - Rating: 5)
Routine HVAC systems check prior to the winter season — delivered with competent respectful Techs Luke and Seth -
Review 139 (2023-09-14 - Rating: 5)
My husband and I just had a new AC and furnace installed. Mark and Larry were the two gentlemen that came out to install the units. They were FANTASTIC! They were on time, quick and efficient. They worked so well together and they were so friendly. They left no mess and everything works great! 5 stars isn’t even enough to give. I’d have them come out again in a heartbeat. Thank you Mark and Larry! You guys are amazing!! 10/10! -
Review 140 (2024-11-01 - Rating: 5)
Bruce was fabulous and I am getting a new furnace and air conditioner. I couldn’t be happier!! -
Review 141 (2023-09-06 - Rating: 5)
Had a sudden issue with my A/C unit. Gave them a call around 3pm and was able to have two technicians out shortly after. John and Colin came and found the issue quickly which was a blown capacitor. They had the new capacitor on hand which was great and within 30 minutes my A/C was back up and running! They even cleaned the outside filters on my unit for a discounted rate which was awesome of them since they were very, very dirty. Overall it was a great experience and can’t recommend John and Colin enough, super friendly and knowledgeable. Also have very fair pricing and quality work. Will definitely be using them again for any HVAC repairs! -
Review 142 (2023-12-27 - Rating: 5)
Mike came and was absolutely great. Said he would be here at 12, and was here 2 minutes before! Figured out what was wrong and referred me to a company that can hydrojet my septic line since his company doesn’t. Highly recommended Mike and his company, Golden Seal! -
Review 143 (2023-11-17 - Rating: 5)
We have been using this company for about 10years, from buying the whole furnace/AC to yearly maintenance service tune up. Edgar was assigned to do service at my house this time. I got a reminder that he was on his way. He was friendly and courteous. He informed me the condition of the furnace after doing the cleaning. 5 stars for Edgars customer service. -
Review 144 (2023-10-03 - Rating: 5)
We had a concern about our furnace this morning, called Goldenseal, and Jose and Tony showed up an hour later ready to help. They were very professional and pleasant to work with, as well as patient to show us the issues and provide guidance on our options for repairs/replacements. We are thankful for their quick response and care given.John and Bruce came today to service my furnace and were great! Appreciate the quick and professional response. Thank you. -
Review 145 (2024-12-05 - Rating: 5)
Bruce and Roy did an excellent job! Their visit was quick and easy and they walked me through the entire process. Would highly recommend! -
Review 146 (2024-09-19 - Rating: 5)
Bill and BrianGreat service from Bill and Brian. Highly recommend Golden Seal Service Experts. -
Review 147 (2023-12-21 - Rating: 5)
Ryan was extremely helpful. He took the time to show me everything he noticed, what he was doing, and walked me through additional details and procedures. He was very nice, professional, kind, and helpful. Great service from Ryan. -
Review 148 (2024-08-27 - Rating: 5)
Ryan and Jerome came over to do our furnace and ac tune up, they did a wonderful job doing the work and explaining everything! Phil is lucky to have them. 😀 -
Review 149 (2024-08-15 - Rating: 5)
Oscar was very helpful - a terrific representative for Golden Seal when installing the water heater. -
Review 150 (2024-12-11 - Rating: 5)
Bruce and Roy did a great job servicing our HVAC system. They were prompt and professional pointing out some useful upgrades that we could make. -
Review 151 (2023-03-10 - Rating: 5)
Jose did a great job. He was very thorough explaining the areas of my furnace that were in need of repair and their costs. He talked about the advantage plan and said hed have a sale rep contact me after tax time to go into more detail. I was very happy with his service and his demeanor. -
Review 152 (2024-01-10 - Rating: 5)
Bruce and Shane were on time and fixed my furnace issues very quickly.Both were very helpful in answering questions and “educating “ me on helpful furnace / humidifier information.A very pleasant and friendly team. -
Review 153 (2024-10-16 - Rating: 5)
Bruce and Keith visited for furnace check. As always, the team is very professional.I have been using Goldenseal for 4 years. -
Review 154 (2024-08-16 - Rating: 5)
Jerome and Mike were friendly and professional. Communicated clearly what they did and what’s next steps were. 5/5 -
Review 155 (2024-08-26 - Rating: 5)
Bruce and Keith were friendly, knowledgeable and helpful. They explained everything in detail and answered all my questions. Both men provided great customer service. I highly recommend Golden Seal for all HVAC needs. -
Review 156 (2024-05-28 - Rating: 5)
Bruce and Brian were kind, informative, and fast! Setting up my appointment was easy and everything is always smooth with Golden Seal. Ive been using their service for 3 years now and plan to continue to for the foreseeable future. -
Review 157 (2023-04-19 - Rating: 5)
Miguel our serviceman was extremely professional and knowledgeable, I loved how he took his time to explain what needed to be done and best options for our house. The price was reasonable and he ensured his area where he worked was clean once completed. Miguel made me feel extremely happy with Golden Seal company he’s and asset to your company. -
Review 158 (2024-12-02 - Rating: 5)
Bruce and Roy did a great job and were very helpful -
Review 159 (2024-10-14 - Rating: 5)
Brian and Bruce were amazing. Very friendly and knowledgeable. -
Review 160 (2024-08-20 - Rating: 5)
Great service and transparent pricing. Oscar Caballero was on time, thorough and fast. Thank you! -
Review 161 (2024-02-09 - Rating: 5)
Bruce and Brian were great! Very professional. Answered all my questions. Did a complete check on my furnace and water heater. Very happy with the service. Thank you! -
Review 162 (2024-07-19 - Rating: 5)
Another great service appointment by Bruce and Mike! Extremely professional, courteous and personable they took their time to ensure everything was in working order and all my questions were answered. AC panel was a tad dirty but they got it all cleaned up which will improve overall cooling and efficiency! Thank you! -
Review 163 (2023-03-25 - Rating: 5)
We were impressed with Bills professionalism and his ability to help us choose the best system for our needs. We appreciated his promptness of service and always re turned our calls quickly. We are happy with Golden Seals service and would recommend them HIGHLY! -
Review 164 (2024-10-30 - Rating: 5)
Great customer service and communication. Friendly and professional technicians. Thank you for the good work! -
Review 165 (2024-09-15 - Rating: 5)
Bernard was knowledgeable and professional. Incredible customer service.With that caliber of technician, I would recommend Golden Seal every time. -
Review 166 (2022-10-06 - Rating: 5)
Ive had Golden Seal service my furnace and a/c for many years. It was always a pleasure working with the company and Technicians. Always prompt, efficient, helpful answering questions. I definitely recommend Golden Seal service. Id like to thank our Technician Caesar for always being courteous and great service. Id like to thank RJ Mitchell, Residential Sales Consultant with purchase of new furnace recently, quick response setting up installation. And Daniel and Jesse for doing a great job, professionally, efficient set up and answering all of our questions on the new furnace. -
Review 167 (2023-01-20 - Rating: 5)
We have used Golden Seal for regular maintenance for years and recently they found issues with our old furnace. They provided us with options to take to correct the issue and we opted for a new furnace. The salesman came out that same day and was very knowledgeable. I was very impressed with how fast they came out and were able to do everything! Service was great which is hard to find these days! Highly recommend! -
Review 168 (2024-10-21 - Rating: 5)
Bruce and Seth did a great job on my furnace maintenance. -
Review 169 (2023-12-02 - Rating: 5)
Today Technicians from Golden Seal Service Experts installed a Soft Water System in my home. In the past, I had purchased my furnace and hot water heater from this company. They have never disappointed me with their service. I had a wonderful experience with the installation today. Tim and his coworker were very professional, hardworking, and at the end of the installation Tim took the time to answer all my questions about the unit. All this has given me confidence with my purchase and the service I have and will receive in the future. Thank you! -
Review 170 (2023-09-15 - Rating: 5)
I had a plumbing issue the first week in a new home, which was obviously stressful. This was the 6th company I called after either getting declines or no answer at the others. The receptionist was quick and honest with pricing and was able to get someone sent right out. Our tech was Mike Thompson and he was professional and got it fixed without a lot of hassle. -
Review 171 (2024-06-27 - Rating: 5)
I was happy with the service provided today.He was friendly and professional and answered all my questions. checked inside and outside air conditioner unit. -
Review 172 (2022-12-13 - Rating: 5)
Highly recommended! Cory, my service technician, communicated with me about his schedule throughout the day of my appointment and was completely punctual, professional and efficient. It is always a pleasure to work with Golden Seal representatives and Cory did not disappoint. Thank you for great service! -
Review 173 (2024-09-03 - Rating: 5)
Mike and Tim were very efficient with their time. They were in and out before I knew it. -
Review 174 (2024-09-16 - Rating: 5)
Oscar provided a professional plumbing review. Very courteous.Thanks -
Review 175 (2024-05-14 - Rating: 5)
Bruce and Jin were very polite and respectful. Golden seal is the best with communication and maintenance for your air conditioning needs . -
Review 176 (2022-12-03 - Rating: 5)
Definitely a 5 star rating for serviceman, Kenny, #428. Would give more than 5 stars, if I could.He provided top notch customer service on our furnace. He’s very conscientious.Called ahead, arrived on time. Thorough inspection of furnace components. Great attention to detail. Very knowledgeable. Mentioned about furnace and plumbing preventative maintenance plans.Mentioned about special deal today for furnace inspection.Very polite, kind and courteous.This was by far one of the best experiences I’ve ever encountered.Thank you.Golden Seal will definitely be getting all of my business for hvac and plumbing related inspections/repairs etc. -
Review 177 (2024-05-03 - Rating: 5)
Bruce and Seth were great. Diagnosed and fixed our A/C quickly and got things running again. Very professional. -
Review 178 (2024-09-12 - Rating: 5)
Jerome and Seth did fantastic! Great guys even better techs! -
Review 179 (2024-06-04 - Rating: 5)
We had our a/c unit replaced. It only took 3 hours, after they estimated 4 hours. Very professional, arrived on time. Kept us informed throughout the process. -
Review 180 (2024-01-04 - Rating: 5)
Bruce and Dominick were professional, courteous, and thorough. Maintenance was completed efficiently and they were informative about my system and the options available for longevity and performance. -
Review 181 (2024-09-09 - Rating: 5)
Beyond quick service. Great customer service and our technician Tim was top notch. -
Review 182 (2022-06-04 - Rating: 5)
Ryan came out twice and knew exactly what the problem was and fixed our ac. He was on time and very professional. He was very detailed in making sure everything was up to par and working. I would recommend Ryan as your go to person for any services that need to be done. He was polite and curtious and made sure that everything was working before he left. Ryan definitely went the extra mile to make sure we were all taken care. Thank you Ryan for everything. If I ever need anything else he will be who I request. -
Review 183 (2024-10-12 - Rating: 5)
Tim Schuler came in to service our boiler. He was very professional. Although it took an extra day to locate parts, which is understandable, the job was completed to our satisfaction. We will ask for Tim for future servicing. -
Review 184 (2024-04-19 - Rating: 5)
Ryan was wonderful and did a great jobToday 4/19 Seth and Bruce came out for the AC checkup. Very thorough, cleaned out AC and then check out our furnace and Water Heater.Provided some very useful tips on both. -
Review 185 (2023-03-07 - Rating: 5)
Corey was responsive to coordinate an adjusted arrival time on my end. He explained everything he was doing and made me feel comfortable that was very knowledgeable about my unit. He went above and beyond to investigate a leak by my unit and helped troubleshoot a plumbing issue also. Highly professional and courteous. -
Review 186 (2024-08-08 - Rating: 5)
They were quick and easy to communicate with! We would definitely use again! -
Review 187 (2024-09-04 - Rating: 5)
Cole and Luke did an awesome job servicing my furnace and humidifier. -
Review 188 (2024-12-13 - Rating: 5)
Bruce & Roy are great! Efficient & informative! The best! -
Review 189 (2023-11-15 - Rating: 5)
Chris came by and did a great job walking me through everything in our new home. He very quickly replaced a broken sump pump and pointed out a few further repairs that are needed. Look forward to working with him again. -
Review 190 (2024-04-09 - Rating: 5)
Bruce and Joe did a very thorough job preparing our AC for the upcoming season. In addition they pointed out a few maintenance issues that will improve our air flow.