Casa Mechanical Services
Located in Round rock, Texas
Address: 2401 E Old Settlers Blvd, Round Rock, TX 78665, United States
Phone: +1 512-334-7300
Rating: 3.6
Categories
- Plumber
- Air conditioning repair service
- Air conditioning contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-08-07 - Rating: 5)
Our AC unfortunately went out on the hottest week this summer. Casa had a completely booked day and they squeezed in and were at my house early in the morning. The technician was able to figure out the problem right away which unfortunately is our coil. As he was inspecting the AC unit he realized the people who installed it made a mistake in a pipe that was supposed to be closed off (forgive me. I don’t know the technical words) the damage in the near future could have cost us thousands of dollars. The technician was not only honest about the mistake that was made but he left our home genuinely sorry he couldn’t fix our AC. He kept apologizing he had to leave the home with out a working AC. I was deeply concerned upon researching all the damage that could have been , if our coil had not stopped functioning, and found one small error. I called the company and they connected me with Tony, who was professional, made me feel heard as a customer, understood my concern, and he took care of me a concerned customer. He apologized for the mistake. More companies need to be like these two employees from CASA; HONEST, SINCERE, and, MAKE THEIR CUSTOMERS FEEL HEARD.Thank you CASA for the exceptional customer service. -
Review 2 (2025-01-06 - Rating: 5)
Our HVAC unit stopped working. The issue was the furnace blower motor (plus other things). Austin Reynolds was our Tech and he was super professional, explained everything and the solution. Thank God Casa had the replacement so he came back hours later and installed it and fixed everything in one day. I want to say thank you to Austin R. for being super proactive and professional. -
Review 3 (2025-01-02 - Rating: 5)
On Dec.3 , 24. We had an issue with our heating system and Baldo came out and assessed the situation which was a bad blower motor which needed to be replaced. He returned 2 days later with the part and fixed the problem. He was courteous and quick. He was very professional and I will be requesting him from here on. -
Review 4 (2023-10-24 - Rating: 4)
Please read this review to the end as there is an update from 10-12-23.We closed on a custom home from Jimmy Jacobs (Century Communities)in July of 2019. We have been systematically replacing toilets as the JJ salesman left the company before we got to the finished plumbing stage had neglected to specify the toilets we requested. Shown are pictures of the 3rd unit we are replacing as of 10-10-23. As can be plainly seen in the photos, the filler line comes out of the wall right at the top of the base molding keeping any trim from being flush to the wall. Also seen is the nice uncaulked pipe coming thru the wall. i will be rising this up so the trim fits properly and we get a good seal. Both units 1 & 2 which have been replaced suffered from the same issue with the filler line being too low on the wall. The hold down bolt on the left side of the toilet, as you face it, was not even finger tight. Notice the wax ring has not been compressed at all indicating their was never a seal between the toilet bowl and the pipe flange in the floor. That lack of a seal has caused considerable damage to the floor. The dark areas on the wood flooring are rotten and crumble with the slightest touch. I will be replacing that flooring before the installation of the new toilet. This is a basic installation which every plumbing company should have zero issues completing correctly. Unfortunately, this is but one of many issues weve encountered in a four4.5 year span. I will be posting additional pictures of errors, mistakes and poor workmanship soon. I consider this a code violation as well. Consider too, this is a powder room which rarely gets used and is not very old. Imagine issues which would arise had this been a bathroom with normal, everyday use. Also keep in mind, this home, when constructed, exceeded the 7 figure dollar mark. People expect a certain level of workmanship and/or competency in a subcontractor at that price point.I DO NOT recommend CASA Mechanical for your plumbing work be it new construction or repairs.10-12-23This review needs to be updated regarding Casa Mechanical. I had a response from them and have been in contact with Casas service manager Joe Koriath. Strangely, I have not heard from Century Communities. Joe & I discussed not only this issue but other items which have occurred since our warranty period was over. I am pleased, so far, with Casas response. They have offered multiple avenues of assistance in this and other matters we have encountered. This is an ongoing process but it needs to be noted, Casa did initiate contact because of my review and I will commend them for that. I will update this post as the process proceeds.10-24-23I contacted Joe K. at Casa mechanical after he responded to my post. I will say, I was more than surprised when they offered to have the flooring fixed by an outside source. Joe was very responsive to our needs on this which is more than I can say for so many other subs we encountered on our build.We were contacted by Abram Campos from Millennium Flooring. As i am a retired journeyman carpenter, I was impressed with Abrams attitude, his professionalism AND his work. (see photo) Im putting Casa mechanical back on my list of go to contractors and I definitely recommend Abram at Millennium Flooring. He is an independent owner and he does the work.Thanks to Joe & Casa Mechanical for doing whats right. -
Review 5 (2025-01-02 - Rating: 5)
Outstanding service Baldo is amazing he’s very knowledgeable of his job, he’s very professional he went and got the part we needed the same day. After returning with the part our heating system was up and running within 20 minutes I’m very please with the service. -
Review 6 (2024-08-24 - Rating: 5)
Ray Ortiz was super helpful with our AC problems. We are so thankful he was able to come out on a Friday night to help fix the AC issue in our new build home. He was very professional and informative, and we would recommend him to anyone if you’re having HVAC trouble! Thanks again, Ray! -
Review 7 (2024-09-06 - Rating: 5)
Follow up. Joe personally came out to my house and fixed my drain. He explained what he did and got it fixed. I really appreciate him coming out personally to fix it. I had also had a hvac issue.The hvac tech was very knowledgeable and also explained the repairs. -
Review 8 (2024-07-30 - Rating: 5)
Cole came out to our house this morning and quickly fixed our leak. He gave some great advice and tips for plumbing maintenance and was very professional. I dont think we will have any more issues but if we do, Ill know who to call. -
Review 9 (2024-05-01 - Rating: 5)
Casa Mechanical takes care of my twice a year checkup of my heating and AC so I decide to have them quote a system replacement. I bid 3 additional AC firms here in the Austin / Georgetown area. Gino at Casa provided me a lot of good information and I decided to go with a two Carrier 5 stage 4 ton units. One of the units is zoned in 3 different areas of our house. Casa had the best price and in addition said they could do the work in 1 day where the other firms quoted 2 days. The team Casa sent out to do the work was professional and friendly and left our house very clean after they were done. They showed up a little before 8:00 am and were finished by 3:00. I would recommend Casa for maintenance or any AC replacement. -
Review 10 (2024-01-22 - Rating: 5)
CASA Mechanical services have been amazing with helping me through my issues. I feel like sometimes I may be making things difficult but Toni the supervisor over there has been amazing. My thermostat burnt out and Toni sent someone here same day to replace it. I was having issues using the features the next day so I called the manufacturer tech support and they were not helpful whatsoever. So I called Toni and he said he can have someone out here again same day to to help me with it. Awesome team. Oh the field tech that came out the first time was great as well because he spent his time with me after the install to walk me through some questions I had about my ac system and he every went up in to my attic to look at it with me. Great service! Keep it guys! -
Review 11 (2024-06-03 - Rating: 5)
Our AC broke and our usual repair company couldn’t get out for 5 days. Called Casa and they came out same day and installed our new unit the next day!!! Joe and his team were very friendly and went above and beyond to get us back up and running! Not only was their customer service stellar, their price for the new unit was very competitive with others. -
Review 12 (2024-05-23 - Rating: 5)
Our air conditioner suddenly stopped working during the recent heat wave. Due to a serious health issue, this was a dangerous situation. Casa Mechanical Services really stepped up. Unlike the first company we contacted, Casa was very responsive to our particular situation and treated us more than fairly. Within two days they had our AC system up and running. From now on, we’re sticking with Casa. -
Review 13 (2024-05-14 - Rating: 5)
We have purchased two heat pumps from CASA. A 5 ton Trane 1 yr ago and smaller Carrier unit 7 yrs ago. They had the best prices with a better installs than the home builder. Today, they were serviced by Keith. He was Friendly, Honest, Efficient and Professional. Very Happy with CASA! -
Review 14 (2024-03-06 - Rating: 5)
Casa Mechanical installed 2 Carrier HVAC units for us this week. Their installation team, headed by Gino and Gus, was efficient, prompt, thoughtful, and mannerly. Having dreaded this project for the past couple of years, we were delighted at the ease of the experience itself.We have used Casa for many years for our semi-annual HVAC maintenance checks. -
Review 15 (2023-12-29 - Rating: 5)
Casa Mechanical just replaced both of our Carrier A/C and heating units. I can Honestly say Aldo and his crew were GREAT . From the protection and caring of our home and Professional and timely work they performed was extremely impressive. I worked in the Professional service arena for over four decades and I certainly know what it takes to run a high quality service business and from top level of management through every single team member it takes a NO B.S. commitment everday to Pride and Quality.I give my Highest Recommendation to Casa Mechanical.My Sincere ThanksDave Cruz -
Review 16 (2024-01-05 - Rating: 5)
Four years ago I needed a new AC unit. Casa Mechanical was recomended to me and I called them. They were very informative, and were able to replace my system without incurring exorbitant costs. Since then, I have had service calls at an affordable price. Recently my thermostat stopped working. I called them out and they were able to make repairs quickly and affordably. i highly recommend Casa Mechanical. -
Review 17 (2021-07-22 - Rating: 5)
I want to give a special thank you and shout out to the Casa Mechanical Services Team. Beginning with the HVAC consult, onward to scheduling, and ending today with the installation of a new unit my personal experience at every touch point was awesome! Special recognition to Rey, Paul, and Diego shown in the picture. They did a great job!With much gratitude,Lisa Dawson -
Review 18 (2022-11-10 - Rating: 5)
We just had a great experience with CASA technician who came to address E3 error on Digital Ventilator. Not only he identified missing connection to thermostat in the unit outside of our house and fixed that. He was also able to address issue with Stage2 cooling/heating not working. No surprise we had 80F in our house during the summer. Anferny did a great job in less then an hour. I strongly recommend this service. -
Review 19 (2024-05-09 - Rating: 5)
Hector came into look at a couple of issues with our plumbing system.He was very courteous and did an amazing job and fixed the issues very quickly.Very happy with the service! -
Review 20 (2024-03-01 - Rating: 5)
This is a great company!! They have replaced my garbage disposal, unclogged my kitchen sink and replaced my water staff are always on time, professional and really know what they are doing! They always take good care of me and I wont call anyone else! 5 + stars...highly recommend!! -
Review 21 (2023-09-29 - Rating: 5)
My house was hot and the ac was blowing warm air. I called Casa and spoke with Joe Pringle. They came out the same day then Dennis and Rick repaired my electronic capacitor thingy. They were so nice and professional. Now me and the family arent panting any more. -
Review 22 (2022-12-21 - Rating: 5)
We bought a brand new home but for some reason one of the furnaces didnt seem to be functioning quite right. It would go into this lock down mode and we would have to wait several hours for it to reset. We called Casa Mechanical Services and they sent someone out that day. Chance looked at our system, tried a few different things, and then came up with a theory as to why it wasnt working correctly. He ordered a simple part and came right back. After working with his team via telephone (they support each other in ways I wish my teams would) he had the system up and running, just in time for the upcoming freezing weather. We are super happy with his professionalism, his determination, and his sense of ownership of the problem. -
Review 23 (2020-04-08 - Rating: 5)
Evan and the folks at Casa were incredible. They helped us out when both of our air conditioning units went out. Evan was so responsive to our needs. He came over the same day I called Casa despite it being a very busy time of the year for them. He quoted us a very reasonable price, much more reasonable than some competitors. He also personally returned to our home and installed temporary AC units to make our home much more comfortable. A few days later the install team showed up exactly on time and replaced both units. Evan was very responsive throughout the entire process and followed up multiple times to make sure we were pleased. I would not hesitate to use him or his company in the future. -
Review 24 (2024-02-23 - Rating: 5)
Dennis represents the best in knowledgeable professional service. He came out quickly and helped us avoid being taken advantage of by another company. We are extremely grateful for his honesty and his concern. We can highly recommend Dennis and Casa Mechanical. -
Review 25 (2021-03-02 - Rating: 5)
Casa Mechanical was referred to us by friends and we could not be more satisfied. Needed an entire new heating/air conditioning system including duct work. The sales representative, Gino, was at our house 2 days after we contacted Casa, explained what was needed, and had our installation appointment set up as we requested. Never felt like we were being pressured into the sale. The installation crew under the supervision of Aldo was amazing. Two crews came out and were able to complete the job in one day! They were on time, professional, and cleaned up after the work was completed. It is hard to decide who to choose in general , let alone when you need the job completed quickly, and especially when spending a good chunk of change on a project like this. Without a doubt we are very pleased and would recommend highly! -
Review 26 (2023-03-22 - Rating: 5)
Hector & Joe were able to repair my water heater problem and while they were here they repaired my master-bath faucet handle that I thought would need to be replaced. All done at No Charges because we have their annual service contract for our plumbing & A/C. Great work by these two excellent technicians and a big Thank-you to CASA Mechanical in Round Rock! -
Review 27 (2022-11-16 - Rating: 5)
Although Casa Mechanical didn’t have any available appointments I was insured a tech would be out today. Around an hour later My technician called & Baldo came right over. Moreover he corrected both my heating issues within minutes. I appreciated his knowledge & professionalism as he explained what happened & i definitely recommend their services to anyone -
Review 28 (2019-01-25 - Rating: 5)
Evan was amazing! Extremely professional and helpful during the entire process of having my AC system replaced, answered every single question I had and even address items I hadnt thought of.Paul and his crew did the install and did a fantastic job. The crew was so respectful, professional and very detail oriented. They cleaned up after the job and took away the old unit and all debris and packaging from the new one. They even did a spot check to make sure no screws/nails were left behind in the street/driveway/garage. Very knowledgeable, efficient, and thorough with their work.Replacing the system was one of the best decisions Ive ever made and having Casa do the work made the experience quick and painless and they gave me a great deal! -
Review 29 (2020-12-10 - Rating: 5)
Casa is a true customer focused small business you can trust. We called them, based on a neighbor referral, to look at our heating not working. They determined the heating was fine, but the nest itself was malfunctioning. Instead of giving us a big bill just for coming out, they said they were happy to help and not to worry about the call! Being in customer success myself, I was very impressed and grateful. They didnt try to fix things that didnt need fixing, didnt leave us a big questionable bill, and they were utmost polite and professional, looking out for our interests alone. Absolutely recommend - wonderful team - honest! Thank you, Casa!!! -
Review 30 (2019-03-17 - Rating: 5)
Excellent experience from start to end with Casa Mechanical. We had an older A/C unit that was struggling to cool our second floor. It was leaking the R-22 refrigerant, which is being phased out by the Federal Government. After researching the matter, it made sense to replace the unit, even though Casa offers a very fair deal to recharge these units. Evan was fantastic to deal with and gave us all of our options and his recommendations. I cant imagine a better person to work with to address an A/C issue. Everything was explained thoroughly and the work was done in one day just a few days after we made our decision. The crew lead by Gus was also great to deal with on the day of the install. I just cant say enough good things about Casa and will certainly be a return customer. I also really like how it is their crews and employees that do the job and the work is not sub-contracted out. Choose Casa, you wont regret it! -
Review 31 (2022-05-07 - Rating: 5)
This review is to show appreciation for the gentleman Rick that came out to our house this morning. We were his first call of the day. He was a true professional and when I asked if he had shoes booties he right away went and got them and put them on before entering. He identified the problem and fixed it within minutes.Rick was beyond excellent. He also called before arriving and that was fantastic because I’ve got a full house with a toddler and 2 dogs.Rick is fantastic and I would feel comfortable and confident with him in my home to service our ac and heating.Rick deserves recognition for his hard work and dedication. Being an AC technician is hard grueling work.Thank you Rick! You made my day also, with the Maytag commercial joke.I want Casa to know how lucky they are as an organization that Rick is part of their team.Thank you Rick!!! -
Review 32 (2019-08-15 - Rating: 5)
Without a doubt, Casa is the most superb, professional, knowledgable and accommodating in the plumbing business!We had our house on the market and no longer living there. During inspection it was reported there was no hot water. We had ongoing issues with one particular water heater, but were insured it was fixed (after inspection). Just 5 business days before we were scheduled to close on our house, we discovered there was, once again, no hot water!Understandably, I was extremely upset to the point of tears as the buyers could have easily backed out of the transaction and/or sued us if we didnt disclose and get it fixed before closing! This would have left us in a financial ruin! The warranty on our hot water heater had also just expired! Due to the short notice of only 5-4 days to get this turned around, I reached out to an executive team member who not only got someone out the next day....but replaced the water heater for no additional charge!!! My husband is a retired plumber and even he was shocked...had never heard of such wonderful customer service without any hassle! Their customers truly do come first!Thank you Casa and team. Im just so happy and relieved to know you installed the systems in our new house build. Im even going to start another regular service contract with yall!!Thanking you and God bless you!!!Suzanne & William -
Review 33 (2021-08-03 - Rating: 5)
I have used Casa Mechanical twice in the past year for replacement HVAC systems in both commercial and residential applications. On both occasions they were on time, competitively priced and executed a professional installation. The professionalism didnt stop with the installation of the units. Aldo and his crew thoroughly checked each units mechanical functions ( including checking all drain lines), explained how the new thermostats operated as well as cleaned up both the attic and downstairs work areas. In this day of high prices and low quality, its encouraging to find a company that applies old school values to new age technology with outstanding results. -
Review 34 (2023-05-17 - Rating: 5)
I got service from Donovan and I forgot the other guys name, but Donovan would know. They did an incredible job with identifying and patching a leak in my kitchen. They also went out of their way to fix something with my electrical tankless water heater. Thanks a lot for the help today guys, my home and pregnant wife finally have water again :-) -
Review 35 (2022-11-15 - Rating: 5)
Shout out to CASA, and Baldo specifically, for coming out today to help fire up our furnace after our builder forgot to make the call before closing. He was very nice, professional and explained the process in detail. He also advised us to replace our filter, making an additional trip to the attic just to give us the model we’d need. Really appreciate you! Thanks for keeping us warm. 💛 -
Review 36 (2020-01-29 - Rating: 5)
CASA did a great job for me! Evan and his staff were great to work with and did a super job on my house as well as my rent house. Evan and staff went above and beyond to make sure my family and tenants were taken care of in the heat of summer! Not only did they install a great unit but they also were by far the best price as well. I will recommend Evan and his staff any day! -
Review 37 (2018-10-30 - Rating: 5)
Recently had a furnace install. Evan was very professional and informative in determining the size of the unit we needed, and the options. The crew was on time and cared about getting our house dirty by putting on booties. The unit was tempermental and needed a little adjustment a day after we started it up. Evan, got us on track by getting his expert out to our home right away. The expert adjusted the fan speed and everything was working just fine. It has been 2 weeks now, and it is still good. I have used Casa since 2008 when they did the install of 2 units in my home under construction. They have always done a good job! I would, and have recommended casa for all my a/c needs. They will make it right! Give them a call 1st when you need some work done. -
Review 38 (2019-06-26 - Rating: 5)
I have to give Casa Mechanical a more than 5 star review. Sandy in the Round Rock office took VERY good care of me!!! Our AC went out and they couldn’t get me in for a week because of their work load. Well, Sandy was able to fit me in the next day because of logistics, so it works out great!! I have done a lot of business with Casa, and they do not disappoint!! Sandy will do what ever it takes to get the job done, and have the best customer service in the industry. I highly recommended Casa to everyone that needs HVAC and plumbing done!! They simply are the best, especially Sandy!! -
Review 39 (2018-04-15 - Rating: 5)
Evan was referred to me by some friends that work at Trane. He was extremely detailed and thorough in his evaluation of our house before, during, and after everything was installed. The price was competitive based on 3 total bids that we received. Our house was a very complicated installation and they did a great job. His crew worked fast and our 4 new A/C units have been doing great. Highly recommend! -
Review 40 (2022-11-01 - Rating: 5)
I wanted to leave this review because of how impressive and professional their technician, Baldo, who came to fix our AC, was today. Our AC was so loud it felt like air planes were taking off. Years ago, we had the same problem in another house and the technician who came took nearly 2 hours to fix it. Baldo magically did it in 10-15 minutes. I could not believe it. He even fixed our bathroom fan that was also really loud. In minutes. He was really nice and courteous and even pulled out shoe covers right when I was about to ask him if he had them. He sounded very knowledgable and super pleasant visit overall. Thank you so much Baldo and I fully recommend their service! -
Review 41 (2018-04-28 - Rating: 4)
These folks are quite popular due to installing plumbing and HVAC systems for lots of new house builds, including mine several years ago. I used them a few times when I got the house, and never had a problem with their service. They were prompt and usually didnt have to pay anything due to being under warranty.As warranty expired, they were starting to seem pricey (and busy), I went elsewhere to other shops. Who have generally been far more responsive and cheaper. Although a recent issue left another highly rated HVAC guy a bit confused.So I waited a week for Casa to send somebody with a full day window. Or wait nearly 2 weeks. Given their familiarity with the plumbing, they were able to quickly identify the issue in a short amount of time. The technician was professional and did exactly what I needed. And ultimately, ended up being far less of an issue (and expense) than I expected.The downside of course is that they are still not cheap. They charge for the initial visit, then for each additional 15 minutes. So yeah, that can get expensive in a hurry.If you have something basic, like service and cleaning, there are other options you should check. But if something ends up being complicated or confuses your current technician, Casa is still worth a call. Just be prepared for a wait and potentially larger-than-expected bill. -
Review 42 (2020-07-16 - Rating: 5)
My first time ever dealing with replacing an AC in my condo, I got several different quotes from places and I finally had a friend recommend Casa to replace my AC. I called and talked to Gino on the phone, and sent him some pictures of my current system. Within minutes, he sent me a text back with a quote that beat every single quote I had gotten so far. A few days later the technician, Xavier showed up to my condo with another technician and changed out my whole system in less than a day. I highly recommend Casa if you run into AC issues, save yourself some time and just call to get a quote, they are awesome. -
Review 43 (2020-05-11 - Rating: 5)
Aldo and his team mates were punctual, professional, and told me that he takes care of his customers as though it was his own home. I appreciate that. We had the full HVAC unit and Plenum replaced. They put down a painters tarp while working, cleaned up all the mess and gave instructions on how to maintain the unit and set the thermostat. The next day the gas water heater was not coming on. They had a worker going home that was able to stop by and turn on the pilot light. Thank -you! CASA Mechanical for taking care of the situations!The pricing was a great value over the competition with great service! It matters who you go with. -
Review 44 (2019-06-24 - Rating: 5)
I could not leave a better review if I had to. From start to finish Evan Young (our sales rep) made everything flawless. He came out quickly. Spent plenty of time going over our options and energy savings. I naturally had follow up questions. He was super timely in texting me or calling me back. Installation day came. Evan showed up that morning just before the crew. They showed up on time. Completed the job in exactly the time frame quoted (7 hours for both systems). The crew were excellent to deal with. There was NO mess left behind at all. This company gets an easy 5 stars from me. I am glad to have them doing my annual service and will continue to use them anytime I have an issue. -
Review 45 (2022-04-07 - Rating: 5)
Look no further when needing quality plumbing services in your home! Casa showed up the day we had a drainage issue. They were prompt, quick to resolve the issue and had a great, friendly attitude. I really appreciate the explanation they provided on what might have happened and what to do in the future. Thanks for providing excellent service Casa! -
Review 46 (2019-06-23 - Rating: 5)
CASA replaced both my HVAC units and couldnt be happier. Very responsive on an initial call to give an estimate on replacement, prices were way better than any other local contractor, and put me on schedule promptly to replace. Evan was great to work with and the install crew was very clean and courteous during the process. They did exactly what they said they would do and in the time frame given. I recommend already to friends and coworkers if need of ac service, call CASA! -
Review 47 (2018-12-07 - Rating: 5)
Great staff. I called them after a few days without hot water, and being price gouged by another plumber who wanted us to pay $375 to replace a warranty part.Casa scheduler was very friendly, and she transferred me to the parts guy so I could make sure they had the right part for my water heater before making the trip. The dispatcher was friendly and provided the information and assurance requested, and service was provided the day after I contacted them. I pre-drained the water heater to save them time and us money. The technician showed up, was courteous and got right to work. It took him around 15 minutes and ran around $86 for the work, a much cheaper price than the $375 the other company tried to squeeze us for.Thank you Casa! -
Review 48 (2022-08-23 - Rating: 4)
We had a bad evaporator coil that was made by Lennox. We have a contract with Casa for twice a year maintenance check. I will make a very long story short (I’ll try)! Mr. Pringle made all of my absolutely infuriating experience with no a/c smooth as silk. He is an incredible manager and I can only hope that his employees appreciate him as much as I do. Also a shout out to Aaron at Casa. He was very kind and professional. The only reason I couldn’t give 5 stars was because of another manager who was not professional named Tom. Thanks to the rest of the Casa team for stepping up and getting the job done!!! -
Review 49 (2019-08-26 - Rating: 5)
Evan, Paul and the entire team done an excellent job installing our new AC system. They were very professional and went above and beyond and met every expectation and more. The variable speed Trane system they installed is awesome, keeps our home very comfortable and its extremely quite. They were also very competitively priced compared to the competition which made the entire experience even better. I would highly recommend Casa Mechanical. -
Review 50 (2015-10-21 - Rating: 5)
I have used Casa for the past 2 years. They have always arrived promptly and fixed my water heaters quickly and efficiently. Yesterday my State Gas Hot Water Heater went out. Casa had replaced the brain of the unit in 60 days ago in August. I called Casa at 8:00 am and by 12:30 Mr. Talmage arrived to fix my problem. He was very professional, knowledgeable, and extremely polite. In 20 minutes the part was replaced and I was back in business. Entire repair was under warranty. When a company responds this quickly to a warranty it speaks volumes as to their reputation. Needless to say I will continue to keep their phone number handy for future home repairs. -
Review 51 (2023-02-09 - Rating: 4)
Great job by the manager, Joe! You rock man! I sure wish you had a better customer service rep that made your job easier. The customer service rep that I spoke to today should be reprimanded for the way she talks to customers. I couldnt get a service call done because I spent a good 5 minutes listening to the rep try and correct me over and over. I told her lady I didnt call to argue I called to get some help. Im not sure how she still has a job there. My recommendation to the owner would be to record the calls so you can hear the way the customer service rep speaks to customers. -
Review 52 (2022-04-10 - Rating: 5)
Five stars out of five for Myron at Casa Mechanical. We had an emergency with the plumbing this morning. Within three hours from our call, Myron showed up. He spent over 90 minutes working diligently and making sure that the issue was addressed and that the problem solved. Myron is knowledgeable, professional, caring, and courteous. Two thumbs up for excellent customer service. The problem was addressed and resolved in a timely and professional manner. -
Review 53 (2021-06-25 - Rating: 5)
Wonderful office personal. Special discount pricing if both ac and plumbing service agreements are purchased together. The service techs arrived as scheduled. The techs were very informative on the systems in my new home and did a complete checkup/inspection with everything. Thank you Casa for the wonderful services you provided. -
Review 54 (2020-06-18 - Rating: 5)
The 3-man team that installed our new HVAC system at our house were pleasant, efficient and very professional. The cost for their work was by far the most reasonable for the work provided. We would highly recommend using Casa Mechanical to all of our friends whose AC systems will need to be replaced soon. -
Review 55 (2013-05-03 - Rating: 5)
I had Casa Mechanical come out for a plumbing issue about a year ago after having another company come out. The original company was trying to charge me an outrageous amount for minor work. I called Casa Mechanical and told them the part that I needed. Their price was far less and they had someone out there same day. Once they got out there and looked at the issue they said I actually did not need the part. They made a minor adjustment and everything has been great since.Fast forward to current time. They just replaced some old faulty AC equipment in my attic. Again, excellent service, very prompt and professional at a competitive price. They are the only ones that I will call for HVAC and Plumbing work. -
Review 56 (2019-09-26 - Rating: 5)
Evan (sales) did a great job with assisting me with my AC needs. Evan came over to install 2 wall AC units to keep me comfortable until they were able to install a new AC, which happened the following day. The team that installed AC (Paul, Mario and Wes) did an outstanding job - great communication through the whole process! Thank you Casa Mechanical! -
Review 57 (2021-01-18 - Rating: 5)
We recently moved into a new home 6 months ago. We began smelling gas coming from our water heater one day and BRETT was on site in less than an hour. He was extrememely professional and attentive to the leak. Explained/showed where the gas leak in the supply line was. All fixed in 10 minutes! Highly recommend Casa Mechanical Services! Yall have a new customer for good :) -
Review 58 (2020-01-06 - Rating: 5)
I had a pretty good experience. They beat everyone on the price of the unit by a lot. I got a new model and the technician didn’t wire it correctly the first time and then came back and fixed it. They ran a comms wire to fix an issue and never finished tac-ing it to the side of the house. I would definitely use them again.Updated: Casa Mechanical immediately followed up on my review and has fixed the loose wire and put into conduit. I am really glad they are a modern company that uses reviews to keep a pulse on their standings with customers. -
Review 59 (2018-09-12 - Rating: 5)
We discovered an AC problem over the weekend at our daughters house. Contacted CASA, Aaron was straightforward with pricing both weekend and week day. Service engineer John, arrived and solved the problem. Both were extremely professional and really felt like they were trying to take care of the customer. We will continue with a maintenance contract.Highly recommend CASA and their staff! -
Review 60 (2018-08-20 - Rating: 5)
I just wanted to take a moment and shout out praises to Joe with customer service at Casa Mechanical. Our AC system quit working during 100+ degree weather outside which will sent us into desperation mode. I contacted our builder, Meritage Homes and after numerous attempts with them not responding I was extremely frustrated. Please do yourself a favor and run from Meritage, they dont and wont give a damn about you regardless of your problem. I found out that Casa had installed our AC system when our home was built so I called them and they connected me with Joe.Man, he has been a lifesaver and really helped us in this time of need. They came out when they said they would and did a fantastic job with the install. We really couldnt be happier with the. I highly recommend them. -
Review 61 (2019-10-17 - Rating: 5)
Evan and his team with Casa Mechanical have done a thorough job of listening, educating, and installing our new A/C unit. No one wants to have to make such a large purchase; however, Casa Mechanical has worked hard to be sure to give us all A/C options without a high pressure sales job. After receiving a total of 4 bids from various vendors, we felt Evan was very honest and straight forward with his information and bids and brought out the best installation team to get the job done! We highly recommend Evan and Casa Mechanical. -
Review 62 (2020-01-04 - Rating: 5)
We have used Casa Mechanical since 2012 in our previous house. Also purchased a new variable speed unit from them from the current house AC became more expensive to fix than we could tolerate. Love this current unit. We have the annual maintenance plan with Casa and their service personnel are professional and efficient. I would recommend them to anyone in the north Austin, Cedar Park, Leander, Georgetown, Liberty Hill areas. -
Review 63 (2024-06-10 - Rating: 5)
Anthony gave us great service today! Quick turn around, up front fair pricing and professional service; what more could you ask for? -
Review 64 (2018-12-22 - Rating: 5)
Casa Mechanical installed two new split units in my home this month. I am very satisfied with the experience. Casa went above and beyond in the installation at my challenging location. Evan explained everything that would be needed and done for the installation and all went as described. His team was courteous, neat and skilled. A crane was required to lift the units to a flat roof and his crane operator was really careful. I appreciated the attention to detail provided by Casas installation crew, particularly when they had to redo the set-up in one units closet location, after removing the old unit. I will recommend Casa Mechanical to all my friends. Thank you Casa for the attention to the details, I am very pleased. -
Review 65 (2018-11-16 - Rating: 5)
Evan and the team at Casa Mechanical did an outstanding job in helping us replace our existing HVAC systems. While the systems in our home were working fine, they were old and inefficient. We called various companies and landed on hiring Casa Mechanical. Evan was very knowledgeable in helping us identify the best system that would meet our budget, and increase the efficiency in our home. He answered all our questions very thoroughly and we decided to move forward. The crew was outstanding and professional and completed the job perfectly. The new systems in our home are delivering the quality of heating and cooling that was promised, with a significant reduction in our electrical bills. I contacted Evan afterwards for an additional rebate that was available, and he offered to complete the paperwork and submitted on my behalf. Casa Mechanical is a top notch company and I would highly recommend them! Thank you! -
Review 66 (2017-09-20 - Rating: 5)
I used Casa Mechanical to come out and install a new hvac system in place of my 30+ year old unit. Also replaced some ducts in the attic. They did an amazing job and couldnt be happier! The unit cools the house very quickly and efficiently. The service was very friendly and very helpful in determining the best system for my house. The price was also terrific! I highly recommend this company. -
Review 67 (2021-06-16 - Rating: 5)
I have had over 4 other companies come out to fix my homes humidity issues. No one could figure it out. Finally after reaching out to Casa, Vicki sent the most amazing tech to my house. Raul, came in and after a few mins and changing some things out home feels like new. I will definitely be using them again. -
Review 68 (2020-02-07 - Rating: 5)
Evan with CASA Mechanical was a pleasure to work with throughout the entire process. He was on time to provide an estimate, quickly responding to many questions via text, and at final inspection of installation. The installers were great as well. It was an all day project. While they were here, they were polite, clean and thorough. The lead installer showed me the new system and went through the process of changing the filter and how to maintain clean condensation pipes. Highly recommend CASA Mechanical! -
Review 69 (2014-09-18 - Rating: 4)
Called at 9 this morning to see if I could get some help with the AC that Casa installed in my home 6 years ago. I have them come out twice a year to ready the AC or Heat for the next season. They always give me a window of showing up. Have always been pleased with the response and workmanship. Today I was told it would be sometime this afternoon and that they would call when they were 30 minutes out. I understand having to be worked in. Called at 4:30 to be sure I was still on list - receptionist said yes and that they work after 5 also completing calls. It is now 7:29. I wonder just how long a technician will work, because its dark and seeing the unit and the freon gauge should be interesting. To say the least, I am very disappointed.Mr. David Garza just left after adding 3 lbs. of freon. We had gone to bed when the call (9:15PM) came in that the tech was on his way - couldnt say no because the house was heating up. I do appreciate Mr. Garzas work ethic - he said he always does every call he gets on the day he receives them. It is 10:20PM. -
Review 70 (2017-12-11 - Rating: 4)
My 11 yr old Trane 2 stage HVAC with a 10 yr warranty failed and it was going to cost thousands to fix. So I called two HVAC companies for quotes on a new system. Casa Mechanical was the most competitive so I went with them. Evan Young, the Casa Mechanical rep, put me on the schedule. They showed up on time and installed the new system. The AC worked fine although it was tad noisier than the old system. I couple weeks later we had a cold spell so I turned on the new furnace but no heat?? So I called Evan and he suggest a quick check which I did. But still no heat. Within hours I had an repairman there who fixed the problem. Kudos to Evan Young for the way he responded. -
Review 71 (2024-09-06 - Rating: 5)
They installed our air air condition when the house was built. They have come out yearly for our inspections and I’ve been very satisfied. This week our blower motor went out. Keith came out, diagnosed it and was able to order the part for the next day.Keith was very knowledgeable and also explained everything that he was doing. Thanks for the knowledge.JT -
Review 72 (2024-07-02 - Rating: 5)
Good customer service on the phone, good quality work in person on our HVAC that needed a leak repair. -
Review 73 (2020-01-03 - Rating: 5)
Casa Mechanical is an honest and trustworthy company. We had an issue where the mechanic thought he had fixed the problem and it turned out to be something else and they sent a tech back asap. I recommend their maintenance program because your AC/HVAC systems are evaluated each season and if you have a problem they get out to you very quickly- you become a priority in their scheduling. Excellent company! -
Review 74 (2024-12-19 - Rating: 5)
Keith Harvey from CASA came to service my home. We were facing HVAC issue for almost 4 days and CASA team added us to their on-call the day after I called in. He took the time to fix the issues and continue to find the root cause of the problem all the way to the last detail. It was a simple wire short at the external unit but instead of just leaving it a unit issue, he took time to check every single wire and find the problem. He was friendly and am really glad the whole issue is resolved. Thank you Keith and CASA team! -
Review 75 (2018-05-17 - Rating: 5)
Evan and his team were fantastic from start to finish. We had him come give us a full inspection of our system before summer hit. He was very thorough at inspecting all aspects that contribute to the cooling/heating of our home and took the time to explain to us how everything worked. Afterwards, he gave us 3 detailed options on what could be done to improve our system and their long term capability. We ended up replacing our system which was quick, painless, and an absolute deal. My family and I couldnt be happier! -
Review 76 (2019-07-02 - Rating: 5)
This was a smooth and pain free process. Thanyou to Evan , Gus and his Team, and Casa for a job well done!How things went- Refered to Casa by a colleague as he had a pleasant experience also.Called Evan in the AM regarding my AC problem; he came by that same afternoon.I had already received a couple of quotes from other companies, so by now I am up to speed on what to expect.Evan gave me his estimate and it blew the others away.I have been given discounts and rebates from the other companies quotes but none could touch Casas. Seriously, it was so much better for the same exact parts. I was skeptical, at first.Anyways, We scheduled it and Gus and his team came out to do the job. They were courteous and mindful to our belongings; putting down sheets and plastic to protect our floor and furniture as needed.They were efficient as each took care of their individual parts of the install and came together for the joint work.They finished in the time Evan estimated and made sure we knew how to use the new equipment.They also showed us the old stuff that was being removed.Ultimately, the new AC is working flawlessly and I love the new wi-fi thermostats.I will update in about 6 months on whether everything is still going amoothly.Thanks again Casa for a great job -
Review 77 (2019-10-01 - Rating: 5)
Casa Mechanical installed our system when we renovated our house in 2014. Joe Pringle was our salesperson - he was available personally for follow up, and any issues we had with the system have been handled professionally and quickly. The Casa techs are very friendly and helpful. I would recommend Casa for any of your AC needs. GM -
Review 78 (2015-06-12 - Rating: 4)
Casa Mechanical installed the A/C units for my home on behalf of the builder Standard Pacific Homes. Not only did they install the wrong size A/C unit but they wired my blower motor incorrectly and it would only run on low speed. This is a brand new home and the company does not stand behind their work. I would highly recommend finding another HVAC comapny. This company seems to think that a 1 1/2 ton A/C unit is enough to cool 1352 square feet properly. Every 400 square feet requires 1 ton. It would be nice for the company to stand behind their work.UpdateTom from Casa Mechanical came out to my home and went through my system. He is very professional and I am very pleased with how he approached everything. He is going to make some adjustments and hopefully the system will operate as designed.Thank you for the help! -
Review 79 (2020-01-28 - Rating: 5)
I’ve had Casa maintain an existing unit as well as completely replace an entire upstairs and downstairs unit. Their pricing is very competitive and they were even half as much as competition you hear on the radio on the full system install. They typically bill in 15 minute increments and that definitely works in the customers best interest. -
Review 80 (2020-03-23 - Rating: 5)
I have had Casa Mechanical install a water softener, pressure regulator valve and had them out to troubleshoot a water leak in my house. I am also now using the maintenance program for flushing my tankless hot water heater. Every time they are shown up when they were supposed to and the techs were polite, professional and helpful. Based on all of my experiences they are now my go to company for any plumbing work I need done. -
Review 81 (2019-08-10 - Rating: 5)
CASA changed out our a/c unit this week. Evan did a great job helping us pick the right unit for our home. The crew arrived on time and completed the change out in the expected time frame. Over all a great experience for having to have our a/c changed out in 100 degree weather. -
Review 82 (2020-01-23 - Rating: 5)
I had an AC and furnace put in my house. They came in the morning, worked through lunch and finished that day. Every one was so nice. My sales rep Evan was amazing. I will definitely use them again and I will refer Casa and Evan to my friends and family. Thank you Casa Mechanical! -
Review 83 (2018-06-29 - Rating: 5)
Evan and his crew were fantastic. He explained all the steps in getting 2 new units in our house and what to expect when install day came. Everything went smooth and I highly recommend using CASA and please reach out to Evan...you will not be disappointed. -
Review 84 (2019-03-14 - Rating: 5)
The plumber from CASA Mechanical came out to my house after hours to fix an urgent problem. He was hard working, polite, and helpful. He correctly diagnosed the issue and worked tirelessly for 6 hours into the night to fix it. I recommend them. -
Review 85 (2020-01-31 - Rating: 5)
Evan and CASA Mechanical did an outstanding job of replacing both of my 12 year old inefficient Carrier units with high efficiency Tranes. Our HVAC systems have never been as quiet and comfortable as with the Tranes. Evan presented options for 3 different major brands and included making our ducting more efficient. They have been running for 18 months with no issues. I am very pleased with the new systems and would recommend CASA for any home owner. -
Review 86 (2020-12-17 - Rating: 5)
I live in the country and experienced a heater issue, I called Casa Mechanical with my issue. The service tech showed up as promised, diagnosed the problem, ordered the problem part, installed it promptly and I was soon back in business with heat on one of the coldest days of the year. Thanks again to the Casa Mechanical staff, from management to service techs.These guys are TOP NOTCH in my opinion!!!!!!Thanks again from David Hansson -
Review 87 (2020-05-27 - Rating: 5)
Provided an Excellent Worry Free Prompt Service Call to rework an exposed wire that was causing short in main outside unit. Very Courteous and Friendly from the call back of the scheduler to the reminder call for their arrival time to the awesome technician that found the problem ! Have already recommended CASA to everyone I know! They CARE about your COMFORT ! -
Review 88 (2020-01-29 - Rating: 5)
Excellent Residential HVAC System installation and quarterly service. We have used CASA Mechanical Services for nearly a decade (since April 2010) to service our residential HVAC on a semi-annual basis. The sustainment effort provided by their experienced maintenance technician focused on heating and cooling maintenance requirements depending on the period of year. More importantly, the effort resulted in a habitual relation and better understanding of upcoming costs. We had been expecting to replace our 13-year old HVAC system; but unlike many homeowners we completed the task on our time as a planned event. The relationship with CASA Mechanical Services: 1) resulted in an extended life of our HVAC system; 2) management of expectations on mechanical replacement needs; and 3) ultimately a reduced cost on replacing the Residential HVAC System. All of which was quality to the homeowner by the CASA’s front office, HVAC replacement technicians, and the service technician. Absolutely the way homeowners should be treated. Thank you, CASA Mechanical Services, for a job well done. -
Review 89 (2015-12-13 - Rating: 5)
They were fast and great. Hot water heater went out on Friday night and we called Sat morning and left a message for them to call us. They returned the call, had not one but both the parts needed and was at the house by noon. And they didnt charge us an arm and a leg, once they new we were under warranty they still came knowing we were not paying them. Great service!! Thank you so much Casa!! -
Review 90 (2020-01-28 - Rating: 5)
The absolute best experience from start to finish! HVAC is such a stressful decision anyway. The crew at Casa, especially Evan and Lane, made it so easy. We could not be happier with our decision. I highly recommend Casa Mechanical for all your home service needs! -
Review 91 (2017-05-23 - Rating: 5)
CASA provided great service at a reasonable price. When I first called CASA when my AC went out, they were booked up and could not guarantee they could get there that day so I called another company. The other company got there quickly but wanted an extremely high cost to do the work. I got back in touch with CASA and explained what was needed and they estimated and delivered a much more reasonable cost for the repair that was more in line with labor costs for the work required. -
Review 92 (2023-09-26 - Rating: 5)
Howdy Yall, welcome to the never ending summer. Want to thank Joe, Dennis and Ricky for keeping me and my family cool. Work was excellent and price too but the service as always the Best. Casa Mechanical doing it right:) -
Review 93 (2021-08-03 - Rating: 5)
Wanted to upgrade our kitchen sink, called up to casa and they were very helpful with finding us our perfect sink! Justin came out and were extremely efficient in installing our sink and it took no time at all! -
Review 94 (2019-10-08 - Rating: 5)
CASA just installed a new Trane AC for me. Their crew was very professional and finished the install ahead of schedule. Evan made sure I had a temporary solution for my broken AC and communicated clearly about timing. CASA exceeded my expectations. Thank you! -
Review 95 (2013-03-08 - Rating: 5)
My name is Steve L. I just had CASA replace my heater and air conditioner and blow attic insulation in. I was very impressed with the professionalism and knowledge of there employees. I would recommend them to anyone. They did an A+ job. -
Review 96 (2019-10-18 - Rating: 5)
We have only had wonderful experiences with Casa Mechanical. We just had our 22 year old Trane replaced with a new one and they gave us a great price and warranty. The guys did great work and were very fast! -
Review 97 (2019-09-28 - Rating: 5)
Evans team did a great job. They only way we knew they had been in our house when they were done is that we had ice cold air coming from our new AC units. Excellent service and unbeatable value. -
Review 98 (2020-04-13 - Rating: 5)
I was very pleased with the efficiency and communication provide from the installers and Evan the sales rep. They were all very friendly and installed the unit the same day. I would highly recommend Casa Mechanical Services to friends and Family. -
Review 99 (2020-12-18 - Rating: 5)
Gino Heineman was amazing!! He was helpful worked around our schedules and gave impeccable service. The installers did a wonderful job, left our home clean and made for a painless (as possible) installation process. -
Review 100 (2020-10-29 - Rating: 5)
I have had Casa Mechanical work on my ac twice, two different issues. The people who came out were extremely polite, knowledgeable and professional and fixed both issues quickly. I highly recommend this company. -
Review 101 (2022-10-25 - Rating: 5)
Ive used Casa for 20+ years now. The fact that their technicians are not on commission enables me to trust them. I highly recommend Casa due to their prompt 24 hour service. -
Review 102 (2018-06-04 - Rating: 5)
Wonderful customer service. Evan was very nice and fit in an inspection into his busy schedule. Was also very responsive to communications after meeting. I look forward to working with him in the future for HVAC work. -
Review 103 (2018-06-11 - Rating: 5)
My a/c went out Wed night at 730pm...by the next morning at 10am Evan from Casa was at my front door with window units until they could get my part in and fix it. Evan you are simply the best and so is Casa Mechanical!!!! My A/C was repaired that evening by 5pm!! What a wonderful team for awesome service. Thank you Evan!!! -
Review 104 (2016-07-25 - Rating: 5)
Randy came out on July 20 to uninstall/reinstall a sink as part of a counter replacement. His conduct was incredibly professional and trustworthy. I 100% recommend him to anyone looking for plumbing work. -
Review 105 (2018-03-27 - Rating: 5)
Replaced heating and A/C units in October 2017. Best decision made, the system works better than the original units. Would highly recommend using Casa Mechanical and ask for Evan Young and his install team. -
Review 106 (2015-10-07 - Rating: 5)
PROBLEM: hot water to washing machine line plugged solidSOLUTION: run a line on the OUTSIDE of the house as we have a cabinet on the outside wall. Ok ... Not excited but need hot water to washing .SERVICE CALL: Eric and Hecter came out to the installation of the water line. Looked at the job and asked ... do you mind if we run the water line in the inside of your cabinet? Awesome, polite, and knowledgeable employees. ( CASA is blessed to have them )NOT AT ALL ... Was not looking forward to the tackey look of it on the outside.PRAISES OF COMPLIMENTS TO THESE TWO EMPLOYEES OF CASA MECHANICAL.They installed the new line .. And I cannot even see it. It is run in the attic, Down the inside of the cabinet, and then hooked it up ... PTL I have hot water n it is tucked away.HAPPY CUSTOMER!!I have used CASA for years. Their staff is ALWAYS professional. Donna the receptionist- Sandy in service - and Mr Joe Pringle their boss. They accommodate me with the best service ... Be it plumbing or a/c!FORGET THE REST N CALL THE BEST. CASA MECHANICAL is always my choice. -
Review 107 (2023-02-27 - Rating: 5)
Baldo was very helpful! He solved my issue quickly and showed me some neat features about my HVAC system. Will definitely recommend to my friends. -
Review 108 (2017-04-27 - Rating: 5)
Unfortunately Gerry Johnson the information you posted is somewhat inaccurate, it would help to learn the stages of construction before writing a hasty review about plumbing installers. This issue is from whoever was in charge of your slab, looks like a pick hole from the concrete company whenever they were grading or re-grading your slab. The Home Builder is responsible for the contractors used for slab/concrete/form work, Im assuming they broke a pipe with a pickaxe after inspection, and duct taped it up once they realized... The only other thing I can think of is framers sometimes shoot nails thru pipes, but from the picture you posted it looks more like the 1st scenario I described, either way not a plumbing problem. Plumbing goes thru numerous inspections because sewer gas if very harmful. That is probably the reason the insurance company could not pin it to the plumbing contractor. Hope this insight helps! Maybe your insurance company should go after that slab contractor/builder? Unfortunately this happens more than it should, but it is not the fault of the plumbing installers, as a licensed plumber it is very unfortunate that contractors that do not have to hold a license come thru and damage the integrity of good work. You are correct about the home builder though, they should step up and hold their contractors accountable. I hope that you are compensated for your misfortune. God Bless! - Luke -
Review 109 (2019-08-12 - Rating: 5)
Evan Young was fantastic! He explained the details of each possible system we were considering and helped us decide on the best one for our needs. I would recommend CASA without reservation. -
Review 110 (2018-08-14 - Rating: 5)
Cant say enough good things about Evan, Joe, and the crew at Casa Mechanical. They took a difficult retrofit scenario and walked me through every step, ending with a super cold and efficient HVAC system where there was none before. Thanks again for everything Casa! -
Review 111 (2019-12-27 - Rating: 5)
Evan did a great job educating us on the AC replacement options and the crew installing the equipment was very knowledgeable and worked efficiently during the installation of our upgraded zone system. -
Review 112 (2021-02-20 - Rating: 5)
Great Customer Service. I sent Joe a picture of my broken 12 year old tankless water heater and he identified the new unit I needed and it was ready to pick up in less then an hour. -
Review 113 (2024-04-20 - Rating: 4)
Competitive pricing on equipment and install. Service call rates are not as friendly on the walet. -
Review 114 (2022-11-29 - Rating: 5)
I would highly recommend asking for Baldo Mercado to help you with heating/AC needs! Baldo is super nice, helpful and doesnt mind explaining and answering tons of questions. I would work with Casa & Baldo again in the future. -
Review 115 (2020-01-30 - Rating: 5)
Evan and his crew were great- they installed three Heat/AC units and we highly recommend their work! -
Review 116 (2020-04-01 - Rating: 5)
Had a new central AC unit installed this week. Crew was efficient and helpful. Cleaned up so that we did not even know they had been here. Would recommend highly. -
Review 117 (2024-05-17 - Rating: 5)
Osvaldo and his crew from CASA arrived this morning to diagnose and fixed a very stubborn clogged A/C drain. He quickly discerned there was another issue in addition to the clog. New fittings into the unit as well as cutting out much of the old drain and replacing with a new one took less than an hour including the cleanup. Osvaldo and his crew were very professional, courteous, and meticulous. I was extremely pleased with their work from start to finish. -
Review 118 (2024-06-24 - Rating: 5)
Good people. Fair and will keep their word. I’m glad I found them. :) -
Review 119 (2024-06-27 - Rating: 5)
Had Robert, plumbing representative out to do my home warranty repairs, fixed it all and even found something that wasnt caught by my independent inspector. Thanks for great, friendly professional service!