AiRCO Air Conditioning, Electrical and Plumbing
Located in Round rock, Texas
Address: 1000 S I-35 Frontage Rd, Round Rock, TX 78681, United States
Phone: +1 512-537-1234
Rating: 4.7
Services
- Online estimates
- On-site services
- Wheelchair-accessible entrance
- Repair services
Categories
- Plumber
- Air conditioning repair service
- Electrician
- Furnace repair service
- Heating contractor
- HVAC contractor
- Air conditioning contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-12-19 - Rating: 5)
Great experience with AirCo! Team members are very friendly, knowledgeable and efficient. They are also patient to answer questions and go through all the details after new AC units installed. Stuart, estimator, is experienced and trustworthy. I feel comfortable to talk to him. I am happy with the final price. -
Review 2 (2024-03-10 - Rating: 5)
After getting several quotes for a new furnace and A/C, I decided to go with AiRCO and so glad I did! Unlike some other companies which I felt used scare tactics in an attempt to oversell/upsell me on a new system, AiRCO took the time to understand my current system and my personal heating and a/c usage in order to present a solution that worked within my budget. The installation crew was fast, professional and left all work areas clean. They even re-routed the duct system during the install so the unit will be easier to access and service in the future and installed a new breaker after realizing during installation that the one there was bad. All in all, it was a great experience and I’m looking forward to saving some money on monthly electric bills this summer! -
Review 3 (2024-07-28 - Rating: 5)
I own a rental unit is a condo complex. My renters called on a Sunday to say the A/C wasnt working. AiRCO was at the condo in under 3 hours adding coolant to the A/C to buy time until the unit could be replaced, which AiRCO did a few days later. The condo required the pancake air hander, which AiRCO installed perfectly, see photo. 5 stars for service and price. I will be using AiRCO again in the future. Thank you AiRco. -
Review 4 (2024-11-28 - Rating: 5)
I got a personal referral from a friend to call AiRCO to help me with some issues with one of my home AC issues. I sadly used a different company 7 years ago for a new system and regretted it ever since. Out of 7 different HVAC companies I called, the folks at AiRCO came out, professionally figured out what could be done and could not and gave me a list of options on how to resolve my problems once and for all. I chose to trust their judgment which turned out to make the most sense but other cents too. They exceeded all my expectations on outlining and installing a new system, made everything perfect and went above and beyond on a new system for our home. Could not give them a higher recommendation. -
Review 5 (2024-09-12 - Rating: 5)
My AC unit stop cooling my home. AirCo was contacted by my protection plan company and they quickly sent Martin to take a look at it. Martin and the whole office team were very professional and kind. Made repairs and provided suggestions on how to continue maintenance on my AC. I would definitely recommend them to anyone. 5 star service! -
Review 6 (2024-08-29 - Rating: 5)
We purchased and entire new AC system from Airco. The free estimate was pretty hassle free and didn’t feel like we were being forced into anything. Jeremy, the person who came for the estimate was very knowledgeable and answered all the questions we had. Would recommend to anyone else looking for services/replacement -
Review 7 (2024-11-11 - Rating: 5)
I was referred by my family who also used AirCO to replace their HVAC unit. Tony came over the day I called him discuss my options to replace my AC unit which was > 25 years old. Next week, I had the unit installed by 2 professionals. Very happy with the new unit. -
Review 8 (2024-08-06 - Rating: 5)
After several years of sweat and high utility bills during the hot summer months I decided that it was time to replace my 18 year old AC system at my home. I started the process of obtaining several estimates from different companies in order to make an informed decision on who to trust with my purchase.Josh Guajardo came out and performed an inspection and seemed sincere and honest with his answers to all my questions. He did not apply any high pressure sales tactics or gimmicks during our discussion, but instead provided detailed answers. At the end of our discussion, Josh provided me several purchase options, including financing.Although I did receive an estimate lower than AiRCO, Josh had earned my trust, during the couple of weeks it took for me to review the different companies, by quickly responding to my phone calls and emails anytime I had a question or concern.I also reviewed AiRCOs positive customer reviews and decided to go with them.The installation was completed as scheduled, the installation crew was very professional and polite and completed the job in a few hours, as promised.I highly recommend AiRCO for all your Hvac needs! They will not let you down! -
Review 9 (2024-08-15 - Rating: 5)
I use Airco to do yearly maintenance for both my A/C Units. My smaller one was having issues and we decided to replace the unit vs repairing. Airco came out on time, replaced the unit quickly, cleaned up after themselves and then showed me how to use my new touch screen thermostat. Every employee I have encountered in this experience has been professional and explained everything to me in a way I could understand. I will continue to use them for all my heating and cooling needs and have since referred them to two others who needed a repair/replacement. Both were impressed with them. -
Review 10 (2024-08-13 - Rating: 5)
We are very pleased with the Daikin HVAC system installed on 7/15/2024 by AiRCO. The salesman was knowledgeable, the installers prompt, courteous and efficient and the entire system essentially installed in one day. We are very comfortable with the whole procedure and were glad to have contracted with this company. Its all cool...and we are saving money on electricity with the new system. We would highly recommend both the company and the equipment installed. -
Review 11 (2024-11-17 - Rating: 5)
Have been an customer for many years. I needed to replace my HVAC system. AIRCO made an appointment and showed up on that. They got the job done as promised. Im pleased with the as always. I have no problem recommending AIRCO. -
Review 12 (2024-12-19 - Rating: 5)
Pure excellence! I replaced an HVAC system and Stuart Thompson handled the project. He made sure that all went smoothly and went above and beyond in every step and aspect of the work. The technicians were equally as good. Its not common to find this type of contractor nowadays. -
Review 13 (2024-08-13 - Rating: 5)
Extremely responsive service technicians when I had a major AC issue in the middle of July. They quickly were able to diagnose the issue, get us up and running with an immediate short-term fix and then help us with a great value package for a long-term AC unit replacement. The whole process was quick and easy thanks to their professional and experienced team. -
Review 14 (2024-08-21 - Rating: 5)
Extremely pleasant experience working the Residential Plumbing group at Airco Mechanical. Dave Fleigel was extremely helpful, very knowledgeable and the consummate professional. He told us what we needed, what we didnt need, and made us feel like we got a high quality service at a very fair price. Communication was excellent. -
Review 15 (2024-09-20 - Rating: 5)
Had a great experience, highly recommend. Jon Paul was our technician, He fully diagnosed the issues and gave us options. Very professional and easy to work with. I have had to used five different HVAC companies in two years, and I will be using AirCO going forward. -
Review 16 (2024-07-09 - Rating: 5)
I had one ac unit replaced and one repaired by Airco last month, the whole process was very smooth. The crew completed all the tasks less than a day and both ACs were up and running perfectly. I want to specially thank Jeremy, the manage, I got to know him when I installed my last AC unit, I called him when I had issues with my ACs, he properly returned my call, came out to the house next morning and diagnosed what the issues are, he is polite and knowledgeable, the quality of their work worth 10 stars. I highly recommend this company. -
Review 17 (2024-08-26 - Rating: 5)
AiRCO did a great job replacing our HVAC units! They made the estimation process easy and their price was competitive. The work was completed quickly and done well, and everything turned out great. -
Review 18 (2024-08-01 - Rating: 5)
I have been really impressed with Airco. The sales guy (Tony) wasnt sales-y. He was very knowledgeable and down to earth. He came out last minute, and was gracious to mask for our family (we have health issues). The installation team (David, Enier, Jake) was knowledgeable, clean, and super helpful! Tony has been super responsive to all my questions! Airco called me to process the Austin Energy rebate. Not once did I have to call Airco to follow up on something. I researched a lot of different HVAC manufacturers, local companies, and prices. From my research, HVAC systems are very equitable these days, as long as its installed property. Airco was the best price and had the most experience with Lennox. -
Review 19 (2024-07-02 - Rating: 5)
We had such a good experience with Airco! They were able to get us financing for a new air conditioner after ours went out at the beginning of this Texas summer. The replacement was done quickly and efficiently with very little mess or fuss. We have relied on Airco for years. They are a straightforward company that does good, honest work, and generally, their quotes come in under their competitors. -
Review 20 (2024-07-05 - Rating: 5)
As usual very pleased with our latest AiRCO experience. This time we had two new complete air condition systems installed and the whole process from quoting to installations was quick, efficient and timely. We had multiple quotes from multiple vendors but what made a decision was our earlier experiences dealing with AiRCO, including price. Not lowest, not highest, but definitely best value [for us]. We went with Daikin variable speed systems (2 identical) and so far we are very satisfied with the operations. Johan S, Austin, TX June 2024. -
Review 21 (2024-08-26 - Rating: 5)
Airco is just the best. I needed a full AC system and water heater replacement. From the beginning of the quote process, the representative gave me options, explained each and let me choose the right one for my home. The install was fast, thorough and very professional. I would definitely recommend for your HVAC and plumbing needs! -
Review 22 (2024-05-25 - Rating: 5)
Highly recommend their services. Initial contact was online, very professional and fast response. Dave was dispatched same day in the afternoon. Dave inspected my water heater and noted it still had 4 years remaining on the warranty and offered to contact the manufacturer. He informed me he needed to diagnose the unit with the manufacturers assistance. He noted the part and it was shipped to me (free of charge due to warranty). He then proceeded to do a manual reset at no charge and my unit started working fine and since then.Thank you for your quick response and friendly service. -
Review 23 (2024-09-05 - Rating: 5)
Used them to replace a 17-year old HVAC system on our house. They were very professional, showed up on time, completed the job when they said they would, and cleaned up well after themselves. They did a great job! -
Review 24 (2024-09-10 - Rating: 5)
I recently had AiRCO Air Conditioning, Electrical and Plumbing install a new 5 Ton Dual Zone Daikin Unit at my home, and I couldnt be happier with the experience. From start to finish, the AiRCO team demonstrated professionalism, expertise, and a commitment to quality that truly impressed me. The installation process was smooth, and the team went above and beyond to ensure everything was done perfectly. They were punctual, courteous, and very thorough in their work. Not only is the new unit working flawlessly, but the dual-zone feature has significantly enhanced the comfort of our home. I highly recommend AiRCO for anyone needing reliable and high-quality HVAC services. Their workmanship and customer service are top-notch! -
Review 25 (2024-12-13 - Rating: 5)
We had a great experience with Airco installing two new ACs and two new Heat furnaces at our house. Would highly recommend them. -
Review 26 (2024-03-14 - Rating: 5)
Our total experience from start to finish with AiRCO has been excellent. The process started with one of their agents, they were very helpful and provided us with a lot of information. The agent was able to answer all of our questions and even explained what some of the more advanced terminology and system specifications meant He was well versed and was able to educate us to help make a better decision. He tailored our system to make sure it was the right fit for our needs. The next stage was the actual installation that was promptly set up and executed. The installers were very kind and courteous and were very careful with our installation. They were able to dismantle and remove our system being replaced with ease and efficiency. I was amazed at how quickly they were able to install the new system and get it going. I thought it was a 2 day job at least but one day was all it took. After the installation they took the time to explain the different features and answer any questions I had. Our new system has been great and the process was pretty painless. I would highly recommend AiRCO and will definitely use them again. -
Review 27 (2024-09-06 - Rating: 5)
Their evaluations are clear, quotes are reasonable tends to be lower than most of other contractors. They show up on time during service, finish on time and no issues for 1-2 months after installation -
Review 28 (2024-06-19 - Rating: 5)
Had a great experience with AirCo replacing my 20+ year old system. Their prices were competitive and financing options were unbeatable. Stuart is a gem and the installation team were professional, quick, helpful, and tidy. I highly recommend, -
Review 29 (2024-10-10 - Rating: 5)
My 17-yr-old air-conditioner had the nerve to up and die on July 4th. I came home from the lake to an 86-degree house. R-22 Freon gone; 1977 ductwork in need of a total overhaul. After speaking with about eight companies and having four of them come out to give me estimates, I decided to go with AiRCO.Jeremy Extein at AiRCO took his time with me and walked me through all my options. I really appreciate how thorough he was and his willingness to answer all my questions. I chose a Daikin Fit 4-ton DX6VS condenser with the DM80VC furnace and miles of new flex-duct. (I have a one-story, 2,400 sq ft. house.)David and his amazing crew arrived promptly less than a week after my A/C died. (I had a neighbor’s portable A/C unit in my bedroom so I could survive.) In two days, they had removed my old, busted A/C and replaced it, my furnace, and all my ducts with a fantastic, super-quiet new system. They completely reconfigured the unit in my attic so it can be serviced properly. (The old one had been Frankensteined by a flipper and was very difficult to get around to access the maintenance panel.) The Daiken is now on the left at the top of my attic stairs with plenty of floorspace to work on it. I have these octopus-arms of silver flex-duct running everywhere that are strapped to the underside of my roof for better airflow! The unit in the side yard is tiny with the fan discharge on the side. I can hardly hear it running when I’m standing right next to it. I am no longer bothering my neighbors with the sound of my old unit going through its death throws.Most importantly, my house is cold again! I love the new thermostat on the wall that comes with the system. It’s super easy to program from my phone, even when I’m not home. I have waited a bit to write this review so I can confirm that my summer Austin Energy costs have decreased by $50 a month. I couldn’t be happier with my choice. I spoke to many companies over the phone and listened to several while standing in my side-yard. None of them matched the knowledge and professionalism of AiRCO. I hope this helps if you are currently searching for a good company. I don’t regret choosing AiRCO one bit. Best wishes to you! -
Review 30 (2024-06-28 - Rating: 5)
We called several HVAC vendors when our AC wasnt cooling but AiRCO was one of those who didnt charge to come and check. When they came they said the refrigerant was leaking and the unit had to be replaced. We told them we dont have the budget for it and if they can just fix it. The technician obliged and used a special light to test if the leak was in the unit indoors or outdoors. They also provided estimates for repair and replacement. After further evaluation we just decided to replace the unit as it was 10+ years old. The technicians were professional, responsive and patient. We highly recommend them. -
Review 31 (2024-06-27 - Rating: 5)
I have recently had AirCO install a 3.5 ton unit to replace and old AC unit. I went through a fairly extensive bid process before hiring them. I was impressed with them during the bid process and the replacement process. AC is working great and cools the downstairs quickly. I have been very pleased that I selected them. -
Review 32 (2024-07-03 - Rating: 5)
Best price and best employees on a full AC system replacement. We got a high end model for the price others were charging for mid-grade. Everyone was friendly and knowledgeable. The financing was a huge help. -
Review 33 (2024-08-13 - Rating: 5)
Had a good experience through the whole process from quoting, reviewing options, scheduling, and replacing of my HVAC system. The crew showed up on time on install day and completed in one day as planned. -
Review 34 (2024-08-28 - Rating: 5)
AiRCO is my only choice for AC service here in Round Rock. Ive used them on my previous home and again in our new home, and every time their service was excellent. Every team member was outstanding in their attention to detail within my home! -
Review 35 (2024-07-11 - Rating: 5)
I dealt with five different companies to replace my HVAC unit. Two companies tried to give me an appointment to come check my house and my unit for two weeks or one and a half month later (in the middle of Texas summer!). Airco sent Tony the same day. Two other companies tried to sell me a unit that cost about twice as much as the one I got from Airco. Tony explained that I didnt need something so big for my small house. He was right; it is freezing now in my house with this smaller unit (which is still a big upgrade from my old one) . Tony was extremely patient with me as I checked with other companies, always available to answer my questions on the phone. The installers Noe and Jonathan were fast, professional, polite, friendly, and thorough in explaining the new unit and thermostat. I recommend Airco to anyone who needs a new HVAC unit in the Austin area. -
Review 36 (2024-09-19 - Rating: 5)
The AirCo team was fantastic. My A/C started going out just as temps were peaking into consecutive triple digits. They came out same-day and had a great priced solution at my door 2 days later!. They were fast, friendly, and did a wonderfuly clean and professional job installing my replacement A/C. The team walked me through the process step by step and helped me setup my new thermostat. Thank you to the AirCo Mechanical team for your outstanding support and professionalism. -
Review 37 (2024-05-20 - Rating: 5)
We had Jeremy, the area manager, come out For our broken AC, during a time when it was busy and it spoke a lot about the kind of company that AirCo is- the manager is willing to do whatever it takes to help the team. The service is prompt and exceptional compared to the other companies that I contacted for second/third opinions. AirCo was able to provide me with a more thorough analysis for my builder grade AC than the other companies who came out. They stay true to their word and care about outcomes and leaving the customer happy and satisfied rather than scamming you out of your money. I will recommend them to everyone! -
Review 38 (2024-07-10 - Rating: 5)
John Paul came out today to give me a second opinion. From start to finish, customer service was excellent, and he kept me informed every step of the way. The next time I have an issue, I’m not gonna need a second opinion because I’m gonna stick with Airco from the start! -
Review 39 (2024-07-09 - Rating: 5)
These guys were great from the initial sales experience to the finished installation! And very timely, too. The system I chose is an amazing variable speed unit by Daiken. Super quiet and efficient... -
Review 40 (2024-07-02 - Rating: 5)
Airco was great for the replacement of my AC. The team came out the same day, diagnosed my unit, and gave me options to fix vs. replace. I chose to replace based on the age of my unit. During the replacement, the team was on-time, friendly, and efficient. I highly recommend Airco! -
Review 41 (2024-05-31 - Rating: 5)
AIRCO gave us immediate responses to all questions, concerns and provided a detailed estimate. Their guys came out on a Saturday to install our new equipment, responded with an in person visit when we had a concern following the install and also followed up with a quality control inspection. We would highly recommend their services and are glad we chose them to perform the work we needed done. -
Review 42 (2024-08-27 - Rating: 5)
Placed a service call for A/C unit not cooling. Tech Ernie arrived at the promised time. Isolated the issue quickly and had our A/C back online. -
Review 43 (2023-06-14 - Rating: 5)
Junior was simply fantastic. He diagnosed two air leaks and a bad capacitor in less than 15 minutes. Had the replacement parts in the van, and installed in short order. -
Review 44 (2024-10-04 - Rating: 5)
Jon Paul saved the day! Excellent customer service and really helpful. AirCo continues to impress me with their services. Thank you! -
Review 45 (2024-05-26 - Rating: 5)
I am very happy with the AirCo HVACS Installation Team.On May 6th, two young men led by Enrique, came to my home to install a new Lennox HVAC system in a big AirCo truck. Enrique knocked at the door and when I opened the door, he very enthusiastically described: who they were, what did they want to do, how would they do it, how long would it take and how I could help them.I showed them where the old system was. They were very courteous. Whenever they had to come inside the house, they put their shoe covers on..Soon they picked up their tools and got busy in dismantling the old system, Enrique in attic and his colleague on the side of the house. They very carefully brought the older units to the driveway and picked up the new units from the truck. Very patiently they installed every piece of the HVACS and connected them to the existing manifolds. Whenever I asked them any question out of curiosity, they explained everything very enthusiastically. Just a few hours later the new system was in place and was ready to be powered on. Enrique called me, gave me a tour of the whole system and taught me how to use the thermostat. After the AC system was turned on, Enrique went to different rooms to monitor the air flow and the temperatures. He said that I should leave the system on and he will continue to monitor the performance remotely via SmartPhone. Enrique gave me plenty of simple tips about what and how to keep an eye on the drainage and the outside unit. Thank you, Enrique.Finally they wrapped up, loaded the older units and the cardboard boxes in their truck, and made sure that each area is properly cleaned. I had a very good experience with these AirCo professionals. Thank you AirCo installation team. Keep up with the good work.I will be more than happy to refer AirCo to my friends, neighbors or any one who needs help with their HVACS. -
Review 46 (2024-02-23 - Rating: 5)
I’ve been using AiRCO for my AC/Heating maintenance and repair needs for about 15 years now, and I can always rely on their experienced team of technicians to provide me with the most reliable service. Most recently, I had three service calls for various reasons, one of which being my annual spring maintenance. I was fortunate to have John as the technician for all three visits as he was extremely knowledgeable, able to thoroughly relay information with regard to any issues, very efficient and super friendly. I would most definitely recommend AiRCO to anyone in need of this type of service. -
Review 47 (2024-08-22 - Rating: 5)
Our AC was struggling to keep our house cool for a couple of days so I called AirCo to send out a technician, Martin L, to diagnose our problem. They worked us in the same day I called and Martin called to let me know he would be arriving toward the end of the window they gave me, but he would be coming. He actually arrived exactly when he predicted he would and within a few minutes found the problem. Even though the job required a couple of hours to repair, Martin did complete the job well past when his normal shirt would’ve ended. It made our house comfortable immediately and saved us money as we were no longer losing our cold air into the attic.Really outstanding company and great folks who represent them. I have nothing but great things to say about AirCo and their employees.Id recommend AirCo to anyone! Thanks for the continued great service! -
Review 48 (2024-05-20 - Rating: 5)
Brandon with Airco is an awesome technician! He was extremely thorough and made sure that everything worked perfectly before he left our house. He is professional and someone who you can count on. He saved our summer living in Texas with the heat down here is no joke. Thank you Brandon for your hard work, expertise and for getting our system up and running again. -
Review 49 (2024-03-29 - Rating: 5)
Airco did a fantastic job installing our new unit. Robert was very knowledgeable when he came out to talk to us about the different units Airco offered. The install crew was very efficient and knowledgeable. They were very careful with our home during the install. They totally cleaned up after they were finished. I highly recommend using Airco for your air conditioner and heating needs. -
Review 50 (2024-03-01 - Rating: 5)
One of my furnaces stopped working and Airco Mechanical sent their technician Martin to fix it. Martin was knowledgeable and courteous. He checked the thermostats, went to the attic to take a look at the furnaces and was able to figure out what was wrong and fixed it in no time. He took the time to check various other things to make sure everything was working fine. He told me about the filters, when to change them and what to buy.Overall great service!!! -
Review 51 (2024-05-26 - Rating: 5)
John-Paul came out on a Sunday am and was so awesome! Kept us up to date on what was going on and got the job done quickly. He stayed to make sure everything was in good working order (we had multiple issues) and was so friendly!! Thanks John-Paul! -
Review 52 (2024-06-04 - Rating: 5)
Just had my main unit fixed by John Paul at Airco and he was fabulous. Great to see a professional and polite young man who knows exactly what hes doing! Thanks for the wonderful service! -
Review 53 (2024-04-16 - Rating: 5)
I highly recommend Airco, they were great from start to finish. I needed a new AC unit due to my fan blade breaking off and damaging the coil, the motor also went out and they recommend that rather than fixing an 11 year old motor that would cost me $1500 to fix not to mention the cost of the coil I might as well replace the whole unit which cost $8k . If I had tried to replace all the parts that were broken the unit may not have lasted much longer anyway.I was happy with my technician, he was friendly, knowledgeable and good to work with. -
Review 54 (2024-02-28 - Rating: 5)
I had a great experience working with Airco. Their team were super responsive and knowledgeable while gathering proposals. Their pricing is also very competitive.They just completed the install in 8 hrs yesterday. The two installers were employees of Airco which is welcome and could not have been nicer and more accommodating.I would highly recommend anyone looking to replace their HVAC system to give Airco a call. The parts warranty on their Daikin equipment is 12 years which is unbeatable compared to the competition. -
Review 55 (2024-05-07 - Rating: 5)
Chris from AirCO came out and cleaned the debris out of my air conditioning coils and reseated the noise blanket around a component. He is knowledgeable, thorough, and patient. He is earning my trust with his reliability and honesty. Thanks! -
Review 56 (2024-03-30 - Rating: 5)
The crew installed the new air and heating units but found a leak in the copper tubing. Robert and the techs came back and found the leak. Once the contractor removed a part of the siding, the repairs were made, and all tested fine. The dedication, professionalism and friendly attitude, was more than expected. Excellent company and employees. -
Review 57 (2023-07-01 - Rating: 5)
AiRCO saved the day!We called in the late morning, and Jon, the service tech, called us in the late afternoon informing us that he was on his way. The office team worked to accommodate us on a Friday afternoon just before a holiday weekend.Jon was personable and sharp, and we chatted for a bit. We ask about him wearing a mask if he needed to come in, and was gracious and understanding. But he didnt even need to come inside was able to diagnose the issue from outside, turned out to be a bad capacitor.I asked for a price estimate to replace the unit, and it was very competitive. There was no pressure to make a sale on the spot, like some companies do. Also the cost of the repair can be credited toward the new unit for the next two weeks if we pull the trigger. Sweet : )Last, the communication was excellent. Jon directly contacted us, instead of the office, which made things much easier. Our condo is difficult to get to and I was able to guide him through a shortcut, in the past its been a huge pain with service cos that dont let you talk to the tech over the phone.Killing it AiRCO! -
Review 58 (2024-02-17 - Rating: 5)
Im very pleased with my experience with AiRCO. I had a 23-year-old 5-ton heat pump system that was original to the house we built, and I wanted to replace it before it broke down, which wasnt imminent but was inevitable. I had the leisure to research my options and to consider multiple HVAC providers and get multiple estimates. Although I learned something from every bidder, AiRCO provided the best balance between pricing, range of options, and product quality. Jeremy comprehensively answered every question I had and explained every step of the process in a very complete way. There was no pressure to buy any particular product. By the way, Jeremy was the only expert I interacted with who mentioned (unprompted by me) the possibility of tax credits applying to particular options. So far, the system works great, but as we know, the summer in Central Texas (four or five months from now) will be the real test of the system. -
Review 59 (2024-01-16 - Rating: 5)
Tony with AirCo will forever be my preferred service technician. The company put me down for a next day appointment(due to weather same day was not available) and after only 10 minutes on site Tony had the issue diagnosed and had parts ordered. I greatly appreciate the quick turn around for me and my family -
Review 60 (2023-09-20 - Rating: 5)
Our A/C went out and AirCo sent Mario R. out right away to diagnose the problem. It didnt take him long to determine what was wrong and provide my repair options, along with his recommendation on how to proceed with the repair. He explained all of the options and pricing and I appreciate his honesty and expertise.We decided the best option was to replace the entire unit and AirCo was able to get that out to us ASAP to get our house cool again. Fernando O. and Johnathon G. showed up with the new unit the next morning and told me theyd have us back up and running in a couple of hours. Thats exactly what they did!We have used AirCo for years, and they were able to keep the unit that came with our home running for 16 years. I know by the quality of the work and the knowledge and care shown by the technicians that have responded to any of our calls, that we are going to be more than satisfied with this new unit.I cant say enough great things about the professionalism of the company, but if youre a Round Rock resident, they are also huge supporters of our local community, schools, and sports teams. They dont just focus on being a great HVAC company (which in my opinion, they are the best), but they also want to be leaders and investors in the betterment of Round Rock! Thanks again! -
Review 61 (2023-08-09 - Rating: 5)
Could not be happier with the service Tony provided. Our AC stopped running Tuesday evening, we submitted a request to Airco early the next morning and Tony was with us at 10am! He quickly diagnosed the issue, replaced the part, cleaned the coils and had everything up and running again within 15 minutes. He also left us a bunch of tips and answered all our questions, so glad we went with them! -
Review 62 (2024-04-19 - Rating: 5)
I have used Airco in 3 different houses for over 30 years and they continue to be a great company to work with. No one likes buying HVAC units but they make it as painless as possible. Their annual contracts for servicing are reasonable and Brandon my tech is a great guy to work with! -
Review 63 (2024-03-18 - Rating: 5)
Had a good experience with Jeremy at the AirCo Austin team. He was knowledgeable in my (admittedly old) system and presented both the cost to replace the unit as well as repair options. I ended up opting to repair the unit but would use AirCo in the future when I need to replace the unit. -
Review 64 (2023-08-11 - Rating: 5)
All staff that I interacted with were helpful and friendly. They were able to schedule an appointment for me quickly. Tony, responded to the work order. He explained each step that he was taking. He was able to diagnose and fix the problem (needed a new capacitor) easily. Another company had told me that I would need new units both inside and out. I will definitely recommend AirCo. -
Review 65 (2024-05-31 - Rating: 5)
Amazing customer service!! John was kind and patient while answering all my questions. He was very knowledgeable and got me set up with an appointment that best suits my current AC needs. Very impressed! -
Review 66 (2023-06-12 - Rating: 5)
Had an AC unit go out on Sunday. AirCo set up appointment for Monday. Junior diagnosed problem, replaced the part and got us up and running (and cool!) very quickly. He also check our other unit while he was out to make sure we would have no further issues. He was knowledgeable, efficient and very friendly. Would definitely use and recommend AirCo and Junior in the future! -
Review 67 (2023-06-13 - Rating: 5)
The first week of 100 plus degree weather in June, and this is the time that my air conditioner just stopped working. I called AirCo expecting to be without cool air for a few days, at least. AirCo was able to get someone to me within a few hours, and our tech,Junior, was friendly, knowledgeable and efficient. The issue was fully handled and I was only without air for a few hours. They followed up the next day to make sure everything is still working properly. I am so impressed with this company and grateful for their incredible customer service. -
Review 68 (2023-08-09 - Rating: 5)
I called AirCo because my AC stopped working at very high temperatures. They were the only ones that could come here the same day! After Jon Paul arrived and checked it, he was able to fix it in about 30min. Then he explained everything very detailed to my husband and me. He was a true life saver in this heat. I will recommend and use them again in the future -
Review 69 (2023-07-15 - Rating: 5)
Last night at 100+ degrees my AC died. I called around and was told it would be 1 to 2 weeks before anyone could come repair my unit. I called Airco and received a callback within 15 min. 15 min later Tony was on his way to my house. He fixed the unit within another 15 minutes. He had the part on his van...very pleased...very professional. The response time was worth the cost. -
Review 70 (2023-09-09 - Rating: 5)
AirCo responded quickly and arrived early within their delivery window. Made the requested repairs quickly and cheaply. John Paul was friendly, courteous, and professional - I recommend using this service. -
Review 71 (2024-04-18 - Rating: 5)
Airco is the BEST! Honest company. My family has used them in the Austin area for both commercial and residential air conditioning needs for years. Jeremy is fantastic! -
Review 72 (2024-02-17 - Rating: 5)
Just bought a complete HVAC system for my condo. It was a smooth purchase process and the install work done by Leo and his assistant was professional. It was a fair price too. I will keep Airco on speed dial for my HVAC needs. -
Review 73 (2023-05-16 - Rating: 5)
I just had a great AC maintenance visit on my 2 AC units from Jon at Airco. I believe in quality first and I feel great after meeting with Jon and talking about his findings and asking my questions during the service. He went through both systems thoroughly, gave me his expert advice and left us ready for the hot Texas summer. Thanks Jon and Airco for your quality, professional attention.! -
Review 74 (2023-01-23 - Rating: 5)
We contacted AirCo for a heating system failure and arranged a visit for the next day. Junior was super professional and thorough with his service, he explained the issue and gave us maintenance advice.We have been using AirCo for 3 years and always have excellent results and excellent customer service. -
Review 75 (2024-03-05 - Rating: 5)
Airco was able to get out to me the same day, and Chris was so professional. He called ahead, found the solution to my problem, was professional and courteous, and had us back up and running quickly! -
Review 76 (2023-08-13 - Rating: 5)
It’s been over 100 degrees for over 30 days. A few days ago our AC started turning off on back on for just a few minutes. The house would get up to 87 degrees by dinner time. i called AIRCO and had to wait a day for an appointment BUT when John Paul arrived he knew immediately what the problem was. John fixed the problem then went over and above and completed a total maintenance check to make sure the unit was running as it should be. Great service during a very hot season. -
Review 77 (2024-03-26 - Rating: 5)
The Airco techs did an amazing job. They were courteous and professional. Their work was of the highest standard. I would recommend them to anyone and I have. -
Review 78 (2023-05-24 - Rating: 5)
Ok, I am 68, so this isnt my first rodeo. And, I am beyond being impressed with flash, social media, or whatever. Very impressed with Airco and Jon Paul the tech who came was awesome. Very personable, professional, and patient. He explained everything, pros and cons, with no pressure and no indication he wanted anything but to do the job as professionally as possible.We went with the annual maintenance for peace of mind. You dont have to use them, but I would certainly say try them and compare. It was a great experience. -
Review 79 (2023-08-21 - Rating: 5)
My AC was making an interesting noise, so I called AirCo just as a preventative measure. They came out the very next day, showed me exactly what the problem was and had it fixed within 20 minutes. My AC has been working perfectly ever since! Highly recommend : ) -
Review 80 (2022-02-17 - Rating: 5)
Jorge did a great job at our commercial location. He explained every step of the process and verified things quickly. Our AC was not working in the morning. He was here quickly. He diagnosed the issue super-fast. Sent of the quote and had us back up and running the same day. I’m super-thankful. -
Review 81 (2023-06-10 - Rating: 5)
I had some issues with AC and have a new baby. We needed to get it looked at quickly so we could get the baby sleeping normally! Junior was able to respond and help us out even though it was after hours. He was helpfull with all our questions and showed up quickly to resolve the issues! -
Review 82 (2023-04-05 - Rating: 5)
Junior from AirCO came out after we received an estimate from another company. Turns out the other company was going to charge us for a repair that wasn’t needed. Junior showed me voltage readings and it the repair that was needed was taken care of immediately. Will definitely use their services again! -
Review 83 (2020-06-09 - Rating: 5)
Weve had a bunch of issues the past few weeks with our air conditioning and heating systems. AiRCO was great to work with! They were always easy to get a hold of and would get someone right out to us. Tony is the man for the job too, I think he must be some sort of magician. The way he was able to identify and fix problems in a timely manner, all while being so friendly and courteous was very impressive!Update 6/09/20: We had some trouble with our air conditioner, and once again AiRCO and especially Tony came through for us . AiRCO is very easy to work with and Tony is SO knowledgeable, efficient, and personable. -
Review 84 (2023-07-21 - Rating: 5)
Jon was right on task with the diagnosis and repair of my AC, turned out a wire had been damaged. Then, when the house took a while to cool (106 outside) he came back to ensure all systems were working properly. Very professional, kind, and efficient. -
Review 85 (2024-02-29 - Rating: 5)
Great experience with AirCo time and time again. They invest in their people and train them well. Everyone weve encountered has been efficient, knowledgeable and courteous. Highly recommend! -
Review 86 (2023-07-30 - Rating: 5)
Contacted AirCo on hot Sunday afternoon and within 30 minutes, Jon arrived and quickly diagnosed the issue with our AC. He was informative and provided a thorough explanation of the issue and options to resolve it. Would highly recommend AirCo. Great service! Thanks, Jon! -
Review 87 (2023-07-19 - Rating: 5)
Great and fast service! Has an AC issue late weekday night (7p) Tony came and looked at it that night. The part wasnt in inventory but the manufacturer had it in Waco. They had someone get it and Tony replaced it and it installed the next day. Thanks again! -
Review 88 (2022-09-25 - Rating: 5)
This is the second time we had an issue with our AC system and, just like the first time, AirCo came to our rescue.We called late in the evening on a weekend and Martin responded the very next afternoon. Their techs always let us know when they were en route and go quickly about diagnosing the issue.What we really appreciate is the time they take to explain the issue and go over our options. We never felt pressured into accepting the most extensive/expensive repair if another option was possible. It’s easy to trust their recommendations because of the confidence their techs have when diagnosing- we never feel like we’re being taken advantage of. They even showed us some helpful tips to run and maintain our system more efficiently so our machine lasts longer.They clearly care about what is best for their customers. AirCo is one of those rare companies that put people over profit and once again they have put in the work to deserve our loyalty as our go-to solution for HVAC needs. -
Review 89 (2021-02-04 - Rating: 5)
AirCO Mechanical is fantastic. The staff is incredibly kind, prompt, and just very pleasant to work with in general. A small part of my AC unit malfunctioned nearly a year ago. I called AiRCO and within just a few hours they had a friendly technician named Tony at my door. Tony very quickly found and proceeded to fix the issue, explaining that AiRCOs work is warrantied and to contact him if I ever experience any issues. This week (~1 year later), a rodent of some sort came into my yard and chewed threw some wiring disabling the system. I immediately called AiRCO and again, within just 2-3 hours they had a technician at my door and to my surprise, it was Tony, the same friendly technician who had come to fix my system just 1 year prior. Just like the first time, Tony was able to determine that the destruction of the wire was not the only issue, but a fuse had also been blown in the process. He had my system up and running again in a matter of minutes. Once he was finished, to my surprise, he told me not to worry about payment because he would cover his work under the warranty, even though the issues had nothing to do with his prior repairs. This was an incredibly generous gesture and I want to thank Tony and AiRCO for being a business that genuinely cares about their customers, which is difficult to come by these days. I recommend AiRCO to anyone - you will not be disappointed. -
Review 90 (2023-08-10 - Rating: 5)
My AC was not cooling , and I called Airco at 6pm. Toni called me back within 10 minutes. He was at my house in 20 minutes, inspected the unit and told me the outside unit was dirty, and instructed me on how to clean it.This company is amazing and right on it when you need them.thank you Toni ! -
Review 91 (2022-06-23 - Rating: 5)
I had issues with a three year old a/c unit for about two days, and then it cut out. As a first time home owner I had no idea how to fix it. I received outstanding customer service by Martin Lozano. He contacted me almost immediately, found out exactly what the issue was over the phone, and less than 24 hours of my A/C cutting out, its up and running smoothly. Seriously, Cant thank Martin enough! -
Review 92 (2023-10-20 - Rating: 5)
Howdy,- We contacted AiRCO to correct a problem with our air conditioner.- A top notch chap by the name of John Paul diagnosed the issue and corrected same very promptly and efficiently . . . most excellent !Thanks,Susan and Alex McLeod -
Review 93 (2022-05-18 - Rating: 5)
My air conditioner stopped cooling suddenly and I had company coming that weekend so I needed it fixed quickly. I called Airco at 7pm on a Tuesday, and within 10 minutes Tony P. was at my house ready to assess the situation. He was very professional and walked me through the issue and fix. He answered all my questions, and I appreciated how upfront he was about pricing and the different options I had. I will definitely be using Airco again! -
Review 94 (2023-06-29 - Rating: 5)
Jeremy was very personable and took time to walk me through my options including consideration of what money I might want to put into an older unit. Described everything in detail and got my downstairs AC working in no time. Will absolutely use AirCo again with any future needs. -
Review 95 (2022-06-09 - Rating: 5)
Airco fixed my mothers AC on the hottest day of the year (so far). Martin was prompt and courteous, and he explained the repairs very well to her. He then called me to explain them to me again, so we can be sure everything was clear to my mother. Very grateful for his great service! -
Review 96 (2023-01-29 - Rating: 5)
My AC went down on Sunday at midnight. Went on line and scheduled a visit. Martin was fantastic. He called at 9AM and was here at 9:15. diagnosed the problem did the repair. Had the AC up and running by 10:00AM. I will be using them again when needed. I will also ask for Martin. Great customer service.Update: Jan 2023, I called because my HVAC stop working. Robert came to service the unit. He discovered that thethe fire box had a crack. He shut down the unit for safety and the risk of CO.I got a replacement estimate from him. and 2 other companies. Aircos estimate was in middle. One company was 40% higher than Airco. With the heater shut down I started to use my space heat but it stop working, when Robert found out the next day he brought a space heater for us to use, it was the weekend and going to be a cold. Robert and his crew are fantastic, they had the HVAC installed in 2 days. They did a onsite inspection the following day.I recommend them highly. -
Review 97 (2022-06-29 - Rating: 5)
Jeremy from Airco came by to take a look at a thermostat issue today and within minutes figured out what needed to be done. He offered a couple different options at different price levels. Made quick work of the new installation and explained several of the new features with the new control unit.Overall very professional and friendly! Thanks! -
Review 98 (2022-09-06 - Rating: 5)
Jeremy was extremely professional and thorough with his servicing our A/C. He took extra time to provide advice on how to best keep the system clean to save on energy costs and preventing expensive repairs. Weve been using Airco for 7 years and appreciate the great employees and custiomer service. -
Review 99 (2019-05-09 - Rating: 5)
I started out with a little issue with service on my air conditioner, but Jeremy called right away, gave immediate attention and started the process to fix the problem with our system. He also took the time diagnose and explain to me in layman’s terms what was going on and my options. Also, Tony came in the next day, ordered, picked up and put in a new board ...... great attitude and excellent service from these two technicians! I highly recommend using Jeremy, and Tony and Airco!! Thank you so much!! Lina -
Review 100 (2023-05-12 - Rating: 5)
We love Junior at AirCo! He replaced our thermostat on an old Lennox system. Junior was knowledgeable, professional, friendly, and never tried to oversell us. Will definitely use AirCo for all future ac needs. -
Review 101 (2019-07-07 - Rating: 5)
Tony did a great job. We called with a system that was not cooling on a Sunday morning. Tony made it here in 30 minutes. He found a problem with a communication wire and ran a temporary wire to get the AC working for the weekend, so that we could make arrangements to get the permanent replacement installed next week. He was here just a little more than an hour and the AC is running again. -
Review 102 (2023-04-01 - Rating: 5)
Wanted to share a great review after a recent, tough electrical installation, performed by Abel Leyva & his assistant. It included scratching our heads for a minute but then Abel got after it & managed to get wires where no wires have gone before :) to light up a fabulous art piece hung on our fireplace. Tiny attic spaces, obstacle beams, fluffy insulation & silky sheetrock were only a few distractions. Give these men a partnership in Airco! They kept a can-do attitude the whole time, so professional & refreshing. A reminder of days gone past when our work was a representation of ourselves, excellent work. Kudos to Billy in dispatch also, who worked with our schedules to get it done & always checked in to confirm a go. Great communication with that same can-do attitude. -
Review 103 (2022-06-02 - Rating: 5)
Weve had a contract with Airco for a couple of years now and they always provide the best service. Very professional and courteous. Martin came out this morning to look over our unit before the heat of the summer and told me several tips to keep our 10 year AC unit going for a few more years. Excellent service. -
Review 104 (2021-01-12 - Rating: 5)
Tony Pardon was our service man and he was amazing! He was very knowledgeable and kind and easy to talk to. He explained it to me so well. And got my house warm again. Our service call lasted about 5 minutes he was fast efficient and professional. I am so glad and greatful we got him. -
Review 105 (2023-06-12 - Rating: 5)
Had them install a new system last year. Done in one day, everything working. It ended up needing a hot start kit because of the electrical, they installed one for free to make sure everything was working. Just had the one year service done by Jon, he explained everything that what was going on with the system and it is running great. -
Review 106 (2023-05-09 - Rating: 5)
Tony was responsive to our broken HVAC problem. He diagnosed the problem quickly. He patiently walked us through the various options to replace the old HVAC unit. He listened to our concerns and customized a program to meet our needs. We would recommend Tony Pardo to anyone needing HVAC repair and replacement. Thank you Tony for your professional and personal presence. -
Review 107 (2023-07-28 - Rating: 5)
We had our air conditioner go down a few weeks ago. I booked an appointment online on a Friday night and they were right on time the next morning. Tony knew the problem immediately and we were back in service. Weekend appointments cost extra, but it was worth it for sure. -
Review 108 (2024-05-02 - Rating: 5)
Airco just installed a new HVAC system that takes my homes comfort into the 21st century. The variable-speed AC saves energy ($$$), cooling and dehumidifying (!) without making us feel like we live in a refrigerator. Brandon, the service tech, was patient and helpful through the process of choosing and financing the new system. The installation team was efficient, well-organized, respectful of our property, pleasant and easy to work with, making sure everything was installed and working correctly and to our satisfaction. Ive been an Airco customer for more than a decade, and recommend them highly. -
Review 109 (2023-05-02 - Rating: 5)
The technician Jon Paul was great. He answered all of our questions and gave us pointers on what not to use on the coils to clean them and to only use water. He also explained the different maintenance plans and signed us up on one that was a fit for what we needed. I would reccomend him to anyone. -
Review 110 (2022-06-11 - Rating: 5)
Martin came out and fixed our AC unit. We have two babies and our house was very hot and we were very worried about our kids safety. Martin went out of his way to help our family in a tough spot. Very kind and knowledgeable. He was able to get our system back up and cooling and most of all allow our babies to have a safe cool place to sleep. I’m very grateful for Martin. -
Review 111 (2021-08-27 - Rating: 5)
Airco has been servicing my HVAC system for some time and doing a great job, so it was a no brainer to go with them when it needed replacing. The whole process went smoothly. They were sensitive to my needs and my financial limitations and offered options that were affordable but very high functioning units. Installation was great! This outfit is so honest and does such good work that I would recommend them to anyone needing their services. I trusted them and they came through. -
Review 112 (2019-11-08 - Rating: 5)
We were selling our home and the buyers requested a service be performed on our AC/heating systems. I researched companies and chose AirCo. We are so happy we did. They were quick to schedule, and extremely thorough. Tony had such a fantastic attitude and explained his findings. The buyers were impressed with the level of detail included on his report. Both sides were 100% satisfied with the level of work performed. -
Review 113 (2022-06-18 - Rating: 5)
Junior is absolutely fantastic! Customer service was amazing. He was thorough and was able to find where the duct was leaking in the attic that a previous company was unable to locate. Junior was also super professional and the service provided on the unit itself was completely transparent with him showing me exactly why each part was in need of replacement. I’ll only call AirCo for all of my HVAC needs in the future. -
Review 114 (2022-05-20 - Rating: 5)
Martine came out to the residence at the appointed time, and quickly set about performing system checks. He found my problem almost immediately, and quickly made the repairs. Martine was very friendly, informative, and professional. I would not hesitate to use this companys services again in the future. -
Review 115 (2023-05-12 - Rating: 5)
Our AC drain line was completely clogged and had no idea where it drained. This prevented us from getting AC as it would cause the system to shut down.Within 15 mins Martin identified and then fixed the problem within 20 mins. He also helped me create a plan to prevent this in the future.Definitely recommend! -
Review 116 (2024-06-25 - Rating: 5)
They were quick and flexible with me. They went out of their way to make sure that my unique circumstance was worked around. -
Review 117 (2022-09-20 - Rating: 5)
We had a outside leak, it appeared to us that water was coming out of the ground, so we thought it was a major break, the property is older 1940s pipe- we expected the worse... Airco was here within an hour ( to our elation and surprise!) .The tech immediately dug everything up and showed me what was going on, ( it was not a major break like I thought - it was a bad spigot and pipe joint) so relatively minor in comparison. He offered several options to repair it, went over and above to do a great job ( showed me the repair after wards before covering it back up ) cleaned up after himself ( even went so far as to put plastic down on the grass so the grass didnt get all muddy)--Honest- Fair - Prompt - thorough - great service!I am impressed and will def be using AIRCO from now on for all our repairs ( inside and out) ! -
Review 118 (2019-04-11 - Rating: 5)
Quick yet thorough diagnosis got our system back up and running fast. Tony did a great job at testing the unit inside and out and spent additional time making sure our thermostat was also working properly. I appreciate how quick AiRCO responded to my call and Tonys professional manner in explaining the issue and solution. Keep up the good work! -
Review 119 (2022-09-09 - Rating: 5)
We came home from being away for 2 months to find our A/C System was not working. We called our usual service, Christianson, and left a voice mail on their emergency service line. After getting no prompt call back, we called Airco. Within 5 minutes we had a call back and Martin was on our doorstep within an hour. Within an hour after that, he Martin diagnosed the issue, replaced a capacitor, and had our system up and running. The price that was quoted on the phone was the price we paid. Martin was obviously very talented, kind, and service oriented. Absolutely top-notch service. Oh, by the way, Christianson did finally call back ... about an hour after Airco had the system up and running. Bottom line? When we need service, we will be calling Airco. -
Review 120 (2019-06-07 - Rating: 5)
I was very pleased an impressed by the service I received today. The technician I had this time around was awesome. His name is Tony an I would recommend him to anyone. He is very polite, thorough, an patient. He took his time explaining everything to us. He also waited to make sure my home was cooling down before leaving. Left his number incase I had any further concerns or issues once he leaves. I appreciate his fast service an his sincere concern for my family. We were miserable in this heat without our air conditioning unit working. Thanks Tony you are awesome. #aircorecommeneded -
Review 121 (2023-05-30 - Rating: 5)
They were prompt scheduling an appointment. Jon showed up on time, checked our system, and cleared our drain lines. Super informative and helpful! Will definitely be calling them again when I need AC work done. Thanks Jon! -
Review 122 (2019-10-25 - Rating: 5)
As usual, great service from AiRCO Austin. Tony was out at the house on time and ready to work . Tony diagnosed the issue very quickly and had the parts to repair on the truck. He answered all my questions about the hardware, technology and potential future replacements of our VERY old systems.Weve had other companies out telling us that our entire system needed replacement, AiRCO came out and replaced a defective capacitor. From then on they have had my business. -
Review 123 (2024-06-11 - Rating: 5)
Ive had Airco work on my home and they always go above and beyond. Wes came to my new house looked at our needs and helped us choose the Lennox XC-25. We have been happy with the unit and beyond impressed with the level of service and professionalism Airco provided.I strongly recommend Airco for all you residential HVAC needs! -
Review 124 (2022-04-14 - Rating: 5)
We have been using AIRCO for many years for installation, maintenance, seasonal check-ups and repair of our heat and AC. The employees are knowledgeable and communicate how to properly maintain the systems for maximum efficiency and longevity. Tony, the service man who came today for a cooling problem, fixed the problem and informed us how to maintain the system to avoid future service calls for the same problem. We are happy. -
Review 125 (2017-06-09 - Rating: 5)
Placed a service call and they came out pretty quickly. Alan was very friendly and professional and very helpful. We had a leak in the main unit in the house. Rudy called and was very polite, friendly and extremely helpful. He provided us with options on the repair. Since the repair could not be done until the following day, he charged our ac so that our dogs and us would have a comfortable house to sleep in. Rudy is very knowledgeable and I cant thank him enough for helping us. We have used Airco for all our ac/heating needs and have always had top notch service from everyone. -
Review 126 (2022-03-26 - Rating: 5)
Martins professionalism and knowledge made me feel at ease. He assessed the unit and performed a spring maintenance. He made a few suggestions to extend the life of my unit but didnt try to sell me anything I didnt need at the time. I will definitely be calling AiRCO again in the future. -
Review 127 (2022-05-05 - Rating: 5)
We had a leak from our AC and called Airco at the recommendation of a water remediator we had called (Kingdom Remediation). Martine came out the next day. He was professional & friendly, explained all of the different possibilities of the issue, and then worked to diagnose and resolve it! Overall he was quick and effective, and even mindful of the sleeping baby in the other room. :) We are so grateful for the excellent and quick service we received! -
Review 128 (2025-01-06 - Rating: 5)
Upon arriving home from vacation we discovered the one of our AC units had quit working. Our computer room had gotten up to 96 degrees which can damage equipment. The rest of the upstairs was a balmy 84. I immediately called Wes at Airco and within 30 minutes a tech was calling to say he was on his way. Robert was on time, courteous and spent the better part of the afternoon in the sweltering heat to diagnose the problem. Unfortunately, the repair required a part that they had to order so he could not fix it that day. He said someone would call me in the morning and sure enough, I got the call. I was told that they had ordered and received the part (in one day!) and that a tech would be out this afternoon. Sure enough, I received a call from Tony who said hed be here by 2pm. He was on time, new exactly what to do, told me it would take about 30 minutes and true to his word, its now 2:37pm and Im writing this review. I cannot say enough good things about this company and about Tony and Robert who worked in the heat of the day so that my family could be inside and cool. Thanks guys! -
Review 129 (2022-08-03 - Rating: 5)
This company fixed what three companies couldnt. We had AC problems for a long time that were extremely confusing.Ultimately it ended up being an electric issue that was frying our entire unit everytime it turned on.I think it was Jr. who worked tirelessly for us and fixed it AFTER 3 companies came out and shrugged.Our AC also went out a while later and they fixed it in a few hours and it held up (knock on wood) through the summer of 105 every day.They are pricey but at this point Im convinced they are the only people who know what they are doing -
Review 130 (2022-06-23 - Rating: 5)
Junior came out on short notice and was able to diagnose and fix our AC unit in under an hour. He was very thorough in his explanation and we were very happy with his service. -
Review 131 (2022-04-28 - Rating: 5)
Martin went above and beyond for our family. Called to let me know he was on his way, called again to keep in communication with me about his eta. Once I verified my address with Martin he informed me that they didnt service this area, but Martin said he was already here and he was going to help us out. We went 6 days without a/c and Martin fixed it for us. Thank you Airco and thank you Martin!!!! Would highly recommend this company!!! -
Review 132 (2023-09-29 - Rating: 5)
Great and quick response! Tony came to check my AC unit after it stopped working a night before. Came within an hour of me calling and fixed the problem! Now I got a working AC! -
Review 133 (2019-06-09 - Rating: 5)
Had an outstanding experience from AiRCO today. My AC went out late Saturday and the weather was approaching 100 degrees. I called a competitor and they quoted me a huge Sunday service fee and an 8 hour wait. I called Airco and they could be there in 4 hours with no Sunday service fee— Easy decision.Tony called me 90 minutes later— he could be there in 30 minutes. When your AC is broken and it’s a hot day, 2 hours makes a HUGE difference. Tony was awesome— very friendly, educated me on my system and fixed the problem quickly. His professionalism and courtesy has definitely made me a repeat customer.Hope this is the end of my AC problems this summer, but I know that I will be calling Airco in the future for all of my HVAC needs.James -
Review 134 (2022-04-18 - Rating: 5)
James and Tavian had quite a feat changing out our 14 year old AC unit. They had to pull out the old one from our attic that was so bad covered in pollen, leaves and 3 inches of ice. They did not say one complaint and worked so hard! I have never been so impressed being in Texas till I am now with this company. We will be using them for other services and I look forward to it. From the sales person, to these technicians, and the first initial technician that came out to diagnose my unit, They were far beyond kind and professional. They treat you like family and I will forever will be using them in my lifetime! -
Review 135 (2020-05-14 - Rating: 5)
Today Tony came by to fix my crazy thermostat that kept resetting itself. He was very knowledgeable and I was impressed! Thank you Airco for hiring veterans! 10/10 would recommend. Keep up the good work and stay safe!! -
Review 136 (2023-07-04 - Rating: 5)
Normally I wouldnt spend the time to write a review (especially on a holiday) to publicly praise someone for doing what is part of their job description however every so often there are a few flowers like Tony Pardo amongst the weeds who go above and beyond said description and deserve to be recognized for exceptional customer service, professionalism and taking the time to do the job right regardless of circumstance. Tony not only took the time to fix mistakes made by others, he answered any and every question I had patiently and without judgement. He treated my home with respect and his attention to detail went beyond expectations. I can tell he takes pride in his work and it felt like the same effort he would go if it were his own grandparents house. If HVAC personnel arent considered essential, they should be because having AC in Texas is essential - especially during the hottest part of the year. Happy 4th Mr. Pardo - from my family to yours. -
Review 137 (2022-04-12 - Rating: 5)
I just had to share an experience I had with this company. I had a Lennox system installed by a DIFFERENT company. After the fact, and deep diving into the equipment that was installed....I had that horrible feeling I had been taken.Lennox offered me no help, so with no expectation of help, I sent an email to Airco when I saw them listed as a Premier Dealer.I am blown away. I did not receive an email back, but rather, Jeremy with Airco called me. He saw my email, saw my concerns that I had been ripped off, and took nearly an hour patiently explaining my system to me, and answering all the questions I had. And this was at 6:30 in the afternoon.As to my situation, no, I did not get totally ripped off. Its not the ideal install, and not everything I though I was getting, but its also not as bad as I was thinking. Jeremy explained my situation to me as best as possible, but lets be real, he is not a psychic, so he cant explain what exactly the installer was thinking when he did what he did, but thanks to him answering my questions, I feel much better with what I have installed.And Id like to stress again, I paid Airco nothing, this install was done thru a different company, but in a gesture that is rarely seen these days, Jeremy reached out to me to give me help.I want to thank Jeremy at Airco in so much, as its a horrible experience believing you spent thousands of dollars to be ripped off.My biggest regret now is not having Airco do the install. It looks like thru my process of getting all the quotes I did, somehow I missed them. That is unfortunate, but I will definitely be recommending them to others.Thank you again Jeremy. -
Review 138 (2016-07-23 - Rating: 5)
Our 19 year old unit was dying fast and we knew we needed it replaced. Because of my work schedule my wife was the one who had to handle everything. She got bids from 4 major companies and one mom and pop. Airco was only a few hundred dollars more then the cheapest bid. Stuart the salesman was very professional in telling my wife what we needed, didnt try to sell us stuff we didnt, showed her the companies insurance and bonding. He left us with info on 3 different units and let us determine what we could afford. Out of the 5 bids we received, Airco and Stuart were the most knowledgeable about the products they sell, the presentation of why we should chose them and the warranty information. When they came to install the new unit the installers were very polite and professional, even asking permission to use the restroom every time they needed to use it. They protected my floors and cleaned up everything when they were done. They asked if my wife wanted to go into the attic and look at the new unit and explain everything.I would highly recommend Airco to anyone who needs a new AC. -
Review 139 (2022-04-26 - Rating: 5)
We had a broken ceiling light fixture in my kitchen. I tried to fix it but the box was in a really tricky part of the attic that was just about impossible to get to. The Airco electrical guys fixed the issue without having to cut away drywall in the ceiling which saved me a ton of money. They were on time and did a great job of cleaning up when they were finished. Its nice to have a service provider that can now take care of my AC and electrical issues! -
Review 140 (2023-07-13 - Rating: 5)
#119 Jon Mcswain did excellent, quality, professional job to fix the water leaking problem of my A/C this afternoon. He is an honorable, trustworthy man and I would do business with him again if the need arose. Thank ! -
Review 141 (2020-03-18 - Rating: 5)
We have two AC units that are about 12 years old and needed a checkup/tuneup, so I called AiRCO to schedule an appointment. The technician, Robert, arrived at the scheduled time and went to work checking the two units in our attic as well as the units outside. Robert did a great job of explaining the tests he was running on the electrical components and how to interpret the results. I believe the report and estimate for repairs that Robert provided were thorough and will ensure our ACs run at max efficiency during the summer months. Excellent overall experience with Robert. -
Review 142 (2019-08-09 - Rating: 5)
Great experience this week with Rudy Flores! He not only diagnosed the problem but took time to really explain the issue, go over options, and discuss the benefits of each choice. He responded quickly to all my questions over email and phone, and ultimately got the unit repaired and my house is cool again!Updated review--Just wanted to give another shout-out to Rudy for going out of his way on a 2nd occasion to help us get an appointment, despite having a booked schedule. We originally booked an appointment to take place the next week, but when he finished a job that was nearby he called to say he could squeeze us in (even though it was a Saturday afternoon) so we wouldnt have to wait through the weekend with our AC issue. He spent over an hour checking things out to diagnose the issue and when it turned out to be more of an issue with plumbing, rather than AC, he still took the time to describe the problem to us in detail so we knew how to seek assistance--and he didnt charge us for the time. Thank you Rudy! -
Review 143 (2022-08-05 - Rating: 4)
We had Airco come out and repair one of our units that is connected to our bay door. This setup consistently causes problems but according to Austin Energy and the City Of Austin it saves energy. Anyway, after waiting about 5 weeks we finally made it to the top of the list and Airco made it out. I just want to say that OSCAR (AC Technician) really did a fantastic job. Airco hopefully appreciates the work this guy does. We are back up and running even though we had no AC when it was 109 outside....we managed. Thank you Oscar!! -
Review 144 (2020-05-21 - Rating: 5)
WOW! Literally all I can say. My AC went out Tuesday 5/19. I called my home warranty because well, if I didnt and I hired outside of warranty Id have to pay for it. BIG MISTAKE. I spent the whole day suffering, and there was no need. After waiting all day for a call from my home warranty provider I was given a referral to AirCo from my boss, and oh my goodness what a treat. I called and they answered after 1 ring, super kind and informative they took my info and advised Id get a call back shortly. Within minutes and I mean this, just minutes I get a call from Technician, named Jeremy. He listens to my story and asks me about the things Id checked. Id missed something in my checks, the internal drain line inside the unit. Sure enough it was clogged, as soon as I released pressure the AC came back on immediately. They saved me so much money, and so much hassle. These people are kind and they really care about their end customer. Thank you AirCo for caring enough to help me without having to jump through hoops. You have a life long customer. -
Review 145 (2019-06-13 - Rating: 5)
Our repairman is named Tony, he is truly a professional, able to educate the homeowner on the issues involved with the AC . A very pleasant personality, great technical knowledge, and a great asset to your company. Very glad to have interacted with him. As an added bonus it turned out that we were both U. S. Army infantrymen. -
Review 146 (2022-03-17 - Rating: 5)
I had two indoor plumbing disasters within 4 months. After 4 other companies, AIRCO Mechanical finally got my house taken care of and the indoor plumbing issues properly fixed. I wish I would have found them first. I am not just a satisfied customer, I am a grateful customer. I will officially never use any one else. -
Review 147 (2023-07-29 - Rating: 5)
AirCo provided same-day service when our AC went out. Our tech John Paul quickly got us up and running again. Great customer service! -
Review 148 (2023-05-08 - Rating: 5)
Mr. Jon Ball performed routine maintenance on my AC that AirCo installed a few years ago. He courteously answered all my AC questions, and I learned I wasn’t doing my vents correctly. Now AC is quieter and more efficient. Thanks Jon and thanks AirCo. -
Review 149 (2022-08-16 - Rating: 5)
Their tech, Jeremy was able to make a visit and tried to get parts for a 30 yr old discontinued fan blower before we decided to finance a new HVAC system. Their quote was $800 cheaper than competitors and only problem was not able to get installers for five days. Went with competitor that had an opening the next day because of a cancelation. Was impressed with Airco though. -
Review 150 (2019-09-21 - Rating: 5)
Have called them twice for emergency repairs and very happy both times. First service by Robert to fix the capacitor and second by Tony to fix a clogged drain line. We were joking that Tony showed up at my door faster than a pizza would!! Seriously like 30 minutes after I called the after hours line, he was here. Fixed and AC back on within 20 minutes. Thank you!!!! -
Review 151 (2024-11-12 - Rating: 5)
Great people. Quality service. Reasonably priced. I am a repaeat customer and will congtinue to be. -
Review 152 (2019-08-19 - Rating: 5)
When our AC went out on a Saturday afternoon in the midst of a run of 100+ days, we figured we were in trouble. I left messages with many AC companies, several of whom advertised emergency services. Airco was on the phone with me in minutes and immediately started searching for a technician (in the middle of a backlog of calls). None of the other companies responded.Although in queue for a service visit on Sunday afternoon, I got a call that morning from Robert Morales, an Airco Sr. Tech, saying he was nearby and could visit right then - he had seen that we had called the previous afternoon and wanted to get to us.Robert could have recommended that I replace the outside unit for thousands, and I wouldnt have known any better. Instead, he identified a simple blown capacitor, and rigged up a solution to get our AC up and running right away. He was fast, professional, and clearly knowledgeable.Airco not only responded quickly and provided fast and clear communication, but also has won a new loyal customer. -
Review 153 (2019-08-12 - Rating: 5)
My AC unit stopped working. I called AirCo and within 20 minutes, the technician was in front of my house. WOW - That was awesome. He then determine the fault (Motor), and replaced it within 30 minutes. Technician Robert Morales is very exceptional, professional and highly trained in his field. Way to Go Robert - Thank You so much for the service. Jose R. Perez -
Review 154 (2022-06-22 - Rating: 5)
The tech who worked on our unit was Martin. He was very professional/knowledgeable. He was the first tech to inform me that the thermostat was in the wrong location. I will definitely recommend them to my friends. -
Review 155 (2023-08-08 - Rating: 5)
The repairman Jon was great! Very informative and helpful. Made a quick diagnosis and fixed the AC very quickly and now we are cool in this heat! Great job!! -
Review 156 (2024-05-01 - Rating: 5)
I have used AIRCO twice to replace my AC units. Both times were hassle free and would highly recommend them. -
Review 157 (2019-06-07 - Rating: 5)
We had a maintenance issue come up and needed assistance the same day. Tony was able to come out, assess the problem and get it resolved. He was friendly and did a great job communicating his troubleshooting strategy. Very pleased. -
Review 158 (2022-07-09 - Rating: 5)
Airco has been to our house far more than we would have liked this summer. But they are a great company to do business with. Big thanks to Jeremy for stopping by on a Sunday and getting our AC up and running. We appreciate it! -
Review 159 (2022-05-31 - Rating: 5)
Great experience every time I’ve needed help with my heat pump system! Martin from Airco has been amazing, always quick to respond and come help asap. Will be signing up with them for years to come :) -
Review 160 (2022-06-18 - Rating: 5)
Airco made an emergency trip to my home to help resolve a leaking AC unit. Junior, the service technician, quickly diagnosed the root cause and implemented a quick fix that helped save my checkbook. I wont hesitate to call Airco for future AC inspection and repair needs! -
Review 161 (2022-05-03 - Rating: 5)
Martin at Airco assessed the issue with the HVAC which would have continued unnoticed for a period of time had he not found the difficulty with the inducer motor, which now is replaced.Martin also ran the checkup on the AC and took the proper amount of time to confirm the pressures were as expected. I appreciated his walk thru explanation. -
Review 162 (2019-06-20 - Rating: 5)
I cannot say enough about Tony. He is very professional, considerate and knowledgeable. He went above and beyond to make sure that I had AC during this very hot weather and that my old unit limped along until the new unit was installed. He is definitely an asset to the company. -
Review 163 (2023-12-20 - Rating: 5)
Jon and Chris provided excellent service. I appreciate the help with getting ready for winter. My heating system checks out good and so we are set. Thanks again guys. I appreciate it. -
Review 164 (2019-12-04 - Rating: 5)
Tony Prado came out today for a health check and exceeded expectations. He was very knowledgeable and through when explaining your system. He is definitely the first Airco technician that allowed me to understand what the issue was. Great work Tony!!!! -
Review 165 (2024-07-13 - Rating: 5)
Great experience with AiRCO! We needed our upstairs unit replaced. Tony came and was super knowledgeable to help us decide on the best unit for us, and he was friendly and super trustworthy. The pricing was very reasonable and transparent. The install process itself was quick and professional! Even after install, we had a couple questions and wanted to switch out with another touchscreen thermostat, and Tony was still super responsive and helpful! -
Review 166 (2014-10-24 - Rating: 5)
Our specialist, Nick, who came to do Fall checkup, is courteous, prompt and very knowledgeable. A part had to be replaced and he acknowledged when it might arrive and would return the same day to install. Much to his disappointment, it was not the right part so he was unable to install. He hoped he had not inconvenienced us and we were reassured it would be done correctly. We have had a few different workers present themselves, but none measure to Nicks caliber. -
Review 167 (2020-10-31 - Rating: 5)
Tony was called to my house to repair the thermostat. He was friendly, professional and responsive. Told me exactly when he would arrive that same day, explained and fixed the issue. Great service as always from AirCo. -
Review 168 (2020-04-10 - Rating: 5)
Airco Heating and Air Conditioning are terrific. I was worried that with all the shifting whether from day to day and the likelihood that that would bring problems with lots of peoples systems to light that I would have to wait a long time to get my heating and air conditioning unit repaired. Instead, Tony came out quickly and did a lot testing and troubleshooting to get to what the problem was. Its back up and running, which is terrific. Ill be a continuing customer. -
Review 169 (2020-06-19 - Rating: 5)
I have a new system installed by Airco that I am very happy with. I had a minor problem programming some of the advanced features of the new electronic thermostats. Jeremy and John responded to my problem quickly and they sent their expert, Tony, to fix my problem. I couldnt have been more pleased. Kudos to Airco for some awesome customer service. Love my new Lennox system. -
Review 170 (2023-07-15 - Rating: 5)
Tony was so friendly, timely, and knowledgeable. We sent a request for service at 8am and the problem was resolved by 11am. Thankful for the service we have received from this company multiple times. -
Review 171 (2019-06-14 - Rating: 5)
Tony came out by noon after I called first thing in the AM. He was very nice and got my system up and running in less then an hour. Highly recommend AiRCO!!! I have been using them for well over 15 years between both home and business. -
Review 172 (2023-09-08 - Rating: 5)
Technician Jon Paul went above and beyond to try to fix my air conditioner as well as helping me with fiancé. I appreciate your business because of his hard work and dedication to his craft -
Review 173 (2022-05-19 - Rating: 5)
Martin was excellent! My unit is pretty old but he was able to service it as best as he could while also telling me about options to potentially replace the unit. All in all I can’t recommend them enough. -
Review 174 (2019-03-27 - Rating: 5)
Robert was quick and efficient. He found the thermostat settings were not correct. He checked the units pressure and the diagnosed the problem down to either the thermostat needing replacement or the pipes needing to be cleaned out. He offered the membership and recommended the platinum services. He was friendly and professional. Thank you. -
Review 175 (2024-03-18 - Rating: 5)
AiRCO did an excellent job installing my new Heat Pump AC unit. I would recommend working with them. -
Review 176 (2014-10-15 - Rating: 5)
I have been a customer since 1998 and have always enjoyed superb customer service. I take advantage of the seasonal check-ups and my system still runs as good as it did the first day it was installed. My most recent interaction was with Nick on our fall system check-up. Five stars to him too on efficiency, clearly explaining what he did and courteous affect. -
Review 177 (2023-06-07 - Rating: 5)
Jon was professional, personable, and informative about the work he was doing. I signed up for the service plan in large part because of his job performance. -
Review 178 (2024-11-07 - Rating: 5)
As a loyal, dedicated and longtime customer for years with a local HVAC company, we experienced a problem with our system and assumed no issue. Knowing we had bought a higher priced Premium Level service agreement earlier that year, we neednt have to worry. Well, DONT ASSUME. After many attempts, still no reasonable or acceptable response or resolution. It was at that point we secured 3 quotes - one from them, another competitor and AIRCO. Explained our particular situation and since most of AIRCOs tech were already assigned, a MANAGER hopped in his truck and came out. Long story short - If/When you are in need for an HVAC company, please consider AIRCO - You wont be disappointed. -
Review 179 (2024-11-05 - Rating: 5)
Ive worked with airco 2-3x over the past 2 years and its been a great experience each time. 2/3 times, Ive been lucky enough to work with Jon Paul and its the primary reason I keep working with Airco. I am a first time homeowner so Ive had a pretty steep learning curve. I have a big gap in knowledge and dont want to keep having issues in the future, therefore I ask a lot of questions to educate myself. Jon Paul has incredibly helpful with this and actually takes the time to show and tell me all the little things that go into maintaining an HVAC system. While its going to be frustrating to deal with any HVAC issues, Jon Paul and Airco have made it as painless as possible. Thanks so much for the help and last minute services! -
Review 180 (2019-06-10 - Rating: 5)
Tony did a great job taking care of our a/c issue. Came out on Saturday to help us figure out the problem and was back on Monday to fix it once they got the parts. Very pleased that Tony (and Airco) stood behind their work. Thanks Tony. -
Review 181 (2019-07-02 - Rating: 5)
From the office response to the professionalism in the field, these guys absolutely outperformed the others. Tony was very knowledgeable, courteous, and got the job done quickly. Highly recommend their service team for all of your HVAC needs. -
Review 182 (2024-06-07 - Rating: 5)
AirCo was the only company to quote me the Daikin Fit product and I couldnt be happier with it. -
Review 183 (2023-04-13 - Rating: 5)
Airco come out today for a routine checkup. John Paul was the technician. He was very thorough and was very knowledgeable. I was very impressed. :) -
Review 184 (2020-06-09 - Rating: 5)
Tony came by on very short notice, diagnosed the trouble and had us back up and running right before Austin set a new high temp record. He also helped us out on the price. Weve used AirCo multiple times and theyve always treated us right. Thanks, Tony and Airco Team! -
Review 185 (2023-06-02 - Rating: 5)
Quick and efficient scheduling. Specialist called before the visit. Jon did a great job checking the system and explaining what needs to be monitored regularly. Strongly recommend. -
Review 186 (2018-01-17 - Rating: 5)
I want to thank Armando for finding s problem with our furnace to day 1/18/18. The problem was intermittent so it wasn’t easy. Another tech was out 2 days earlier and diagnosed it wrongly. I was charged the service call for the first visit but not the second. Just charged a half hour for Armando to come out the second time. He explained what was happening and the 7 phases that get the furnace running to me I really appreciated that. Thanks again Armando. -
Review 187 (2020-01-07 - Rating: 5)
We had been experiencing a humming sound coming from my HVAC system in our master bedroom, so we called Airco to come diagnose the problem. We learned about Airco by listening to our favorite morning radio personalities constantly talking about Airco Austin and how great they are.Martin with Airco Austin (in Round Rock) called 30 mins before showing up and spent nearly 3 hours trying to figure out the issue, he even consulted with other servicemen at Airco to get me the most accurate info. After all was said and done, he gave me recommendations to most cost effective solution and only charged the diagnostic fee. Very friendly, very helpful, punctual and professional! -
Review 188 (2022-06-22 - Rating: 5)
Junior came to service our AC unit that wasnt working. He was thorough in diagnosing the issue and provided a solution to get our AC units running well. I would not hesitate to work with Junior again.