Rooter Hero Plumbing & Air of Roseville

Photo of Rooter Hero Plumbing & Air of Roseville

Located in Roseville, California

Address: 3017 Douglas Blvd Suite 300A, Roseville, CA 95661, United States

Phone: +1 916-285-1697

Rating: 4.9

Services

  • Online estimates
  • On-site services
  • LGBTQ+ friendly
  • Transgender safe space
  • Appointment required

Categories

  • Plumber
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-01-13 - Rating: 5)

    Another great service provided by Shane at Rooter Hero! My thermostat and furnace has been on the fritz and shane came out on a weekend and exercised his expertise to get my heater back in operation! Highly competent and personable, Shane went above and beyond for my family-my wife and two little ones say thank you for restoring the heat! Much appreciated!

  • Review 2 (2023-04-21 - Rating: 5)

    I recently had the pleasure of working with Jesse from Rooter Hero, and I must say that he is an exceptional plumber. Jesses professionalism, expertise, and dedication to his craft were evident from the moment he arrived at my home. He was courteous, respectful, and took the time to explain the issues with my plumbing system in a way that was easy to understand.What impressed me the most about Jesse was his commitment to doing the job right the first time. He was meticulous in his work, and his attention to detail was second to none. He went above and beyond to ensure that my plumbing system was functioning at optimal levels, and he did so with a smile on his face and a positive attitude.Overall, I would highly recommend Jesse from Rooter Hero to anyone in need of a professional, reliable, and honest plumber. His workmanship and customer service are truly exceptional, and I would not hesitate to recommend him to my friends, family, and anyone looking for a top-notch plumbing professional. Thank you, Jesse, for a job well done!

  • Review 3 (2023-08-16 - Rating: 5)

    Eric was very professional and did a great job helping me with my plumbing issue. Not only did he fix our problem but was very clean and efficient and also kept us informed threw the entire process!! Definitely a 10/10 and I highly recommend him. Will be requesting him in the future if need be.

  • Review 4 (2023-08-24 - Rating: 5)

    Great service, incredibly fast response, same day within two hours, Greg could not have been nicer and more friendly. He put his shoe covers on before he even came in my garage, and he was professional and friendly. I can’t recommend them strongly enough.

  • Review 5 (2023-04-20 - Rating: 5)

    Well talking to Jed I felt like he was very respectful and honest with the work. He walked me thru all the issues and gave me a couple solutions on how to fix them and move forward. I felt comfortable with the price and the work that was done here. Everything works, no issues and no complaints. Thank you Jed. B

  • Review 6 (2023-02-12 - Rating: 5)

    This is my second time using this company in the past 4 months. For both calls, I had my pipes back up over the weekend. This company is incredibly professional and has technicians available thru the weekend.Rory was the absolute best. He called ahead and arrived with a calm, positive energy. I could tell he loves being a plumber. He was happy to answer any of my questions and also show me the work he had been doing to try and fix my clogged kitchen sink.I really enjoyed having him service my home and would not hesitate to call this company again for any of my service needs. Thanks to their management team for having such a professional team on staff - call center and field staff or top notch!

  • Review 7 (2022-02-10 - Rating: 5)

    Chris was professional, personable, and his dedication to customer service was exceptional. Not only did he complete the job with proficiency, he took time to explain the process and the repair which was needed. When my schedule caused an issue, he was able to communicate well with his dispatcher to ensure I was on the schedule the following day. We truly appreciated his help and expertise. Would work with him again any day.

  • Review 8 (2023-08-26 - Rating: 5)

    My outdoor hose couldnt turn off even after I turned the valve to the off position. Zac and another guy (forgot his name) came and fixed the problem which was that the hose bib needed to be replaced. I was informed of the cost before they started. They were professional and performed quality work.

  • Review 9 (2023-07-31 - Rating: 5)

    Ryan was my first point of contact with this company. My AC had no cold air. He had a great energy and didnt try to sell me on things that I didnt need. He focused on my initial problem, had a tech out next day and that was it! I wont be going anywhere else, and they do plumbing too!

  • Review 10 (2021-11-10 - Rating: 5)

    Jed was very good, very knowledgeable and did a great job conveying to me what my issue was, how they can fix it, and the cost. Jed was here 25 minutes after I called and spoke to their phone service. He called with his ETA and had everything he needed to do the job. We will need more sewer work done in the future but he got us up and running that very night. I highly recommend this company and their employees! Thanks Jed!

  • Review 11 (2023-01-14 - Rating: 5)

    I was so happy to call Rooter Hero when our Tech guy Mike C. arrived our sink was clogged. He was very professional and quickly assessed the problem. He arrived and was very friendly and the work was fast and efficient! I would use & recommend Rooter Hero to everyone and hopes that Mike will be their tech! Thank you Mike! Salamat!

  • Review 12 (2024-01-12 - Rating: 5)

    James was excellent and unclogged our kitchen sink. He worked at it until it was clear. He was very professional and explained why pipes back up. Thank you!

  • Review 13 (2023-08-28 - Rating: 5)

    Dominick was clean and professional. He made sure to answer all my questions. I am very pleased with the service and will be sure to recommend Rooter Hero to all my friends and family. Thanks Dominick!

  • Review 14 (2023-03-20 - Rating: 5)

    Mike was really professional. Upon inspection he was able to find an additional issue that we were unaware of. He’s very friendly and worked very quickly to fix the pipes. I would recommend Rooter Hero!

  • Review 15 (2022-08-13 - Rating: 5)

    Very pleased with the service we received today. David, our service provider, was awesome.l! Super friendly and professional. He was patient in explaining his process and what we could expect. He was thorough in getting our drains clear and inspecting for other possible related issues. He made recommendations but never pressured us for unnecessary repairs or services. I would absolutely call Roto Hero ( and request David) for any future plumbing needs.

  • Review 16 (2023-02-08 - Rating: 5)

    I had an excellent experience with Rooter Hero Plumbing. Jeffrey was excellent! Great costumer service, very knowledgeable, professional, fast service and a good price too. Very happy with the work. I definitely recommend to anyone for their service. Thank you Jeffrey!

  • Review 17 (2023-08-26 - Rating: 5)

    Brandon was very professional and very easy to talk to. He explained everything in detail as he diagnosed my air conditioner. I appreciate his ambition. I would have him come to my home anytime.

  • Review 18 (2023-08-28 - Rating: 5)

    Dominick was a God send. He showed up on time. He was extremely courteous & professional. He got the job done in no time, and he cleaned up like he was never there! I highly recommend Dominick and his services to anyone in need.

  • Review 19 (2022-05-07 - Rating: 5)

    Kyle was prompt, professional, and very honest with his repair suggestions. Arrived respectfully and had a great sense of humor. Always enthusiastic despite digging into a murky tank that hadnt been flushed in a week and was growing all manner of sewer flora. Fixed the issue quickly and gave helpful tips about avoiding other problems in the future. Would not have wanted any other plumber besides Kyle. He was excellent.

  • Review 20 (2021-10-05 - Rating: 5)

    Jake was very professional and polite. He wore his mask and put booties on his feet before entering the house. Jake was very knowledgeable and explained in detail every thing he did. He answered all my questions and concerns. Jake worked very efficiently and was cautious of my time.This is the first time I used this company and because of Jake I will be recommending to family and friends. Jake is an Asset to the company.A very satisfied customer 😀

  • Review 21 (2023-03-12 - Rating: 5)

    We had Brandon come to our house for a quote. His professionalism, knowledge, and customer service was outstanding. He went above and beyond what we asked and expected. Will not be looking for other companies just because of his professionalism.

  • Review 22 (2023-02-22 - Rating: 5)

    Great job. Good price for 10 min snake job. 77$ up and going in a flash. I think snake jobs should be around 70 to 150$ anymore than that and its just silly. So good price coupon. Tech was nice giy professional answered lots of questions.

  • Review 23 (2022-02-10 - Rating: 5)

    Rooter hero plumbing was great. I called this morning and they sent someone out by early afternoon. My plumber, Jake, was fantastic at explaining everything and fixing the problem at a reasonable price. He also told me that my kaboom chlorination tanks, that are supposed to be bypassing everything vulnerable, dont bypass anything at all, and are ruining the toilet. I really appreciate the heads up. He probably saved me hundreds of dollars.Because of their honesty, I had Rooter Hero come out to check on a leak. Jake returned, and was once again very honest and upfront about the services provided. In the end, I was not charged anything. I highly recommend Rooter Hero.

  • Review 24 (2021-11-12 - Rating: 5)

    Outstanding customer service. Mike and Jed, our service technicians, were professional and personable. Jed was able to explain our problem and options in a clear and concise manner. They were on time and completed the work in a timely manner. I would recommend Rooter Hero Plumbing without any reservations. Definitely 5 star customer service and work.

  • Review 25 (2022-09-04 - Rating: 5)

    I believe his name was Anthony, I was scheduled for a later time and he had finished his previous job sooner than expected so he gave me a call and asked if he could come sooner. When he arrived he looked at my toilet found the issue and replaces the toilet in no time. Left and cleaned up after himself. The only reason why I’m putting a feed back is because his attention to detail. He was very helpful and was nice enough to show me a couple tricks when installing the toilet.

  • Review 26 (2021-12-16 - Rating: 5)

    Braden and Dillon were very professional and really wanted to assist in way possible!! Their attitude was so welcoming!! They were there with in an hour of us calling! They had a good knowledge of the services they provide and communicated it to us very well. I will be using Rooter Hero from now on!!

  • Review 27 (2021-09-05 - Rating: 5)

    The guys from rooter hero were great. Beyond professional and courteous. Adrian was very informative and patient with teaching me anything I had a question on without any hesitation. Would recommend 10/10 times quality work.

  • Review 28 (2022-09-11 - Rating: 5)

    Kyle did a great job. He came from 45 min away on a Saturday evening and was a “pro” all the way. Honesty, professionalism and great personality made this a “5 STAR” experience that I will not hesitate to use again. Thank you.

  • Review 29 (2021-09-04 - Rating: 5)

    Our showers and toilets all back flowed. I called and they showed up within 1 hour and let me know through e mail their techs timing on showing up. Once they arrived they explained everything to me where I was able to understand. My clean outs were plugged up and had weeds in them. They were very patient and after some discussion we agreed to get the repair done. It took them a day and a half but got my shower and toilets working the first day. There was never a time that any of the technicians that came out were not totally professional and extremely courteous. They have a great crew and each person had their own part of the job to do. When it was all said and done it was a bigger job than I expected but it was done right and I felt very good about parting with hard earned money to them. I know that this is a really good company because talking to their employees they all seem really happy and stated how they really enjoy working for this company. I highly recommend them to anyone needing plumbing assistance. They are very fair,professional, and really explain everything to you. I wish I could give them a 10 star rating as they really do deserve it. I would normally you get what you pay for but they totally exceeded every expectation and doubt I would have had for a plumbing company. Thanks for getting our home back in order. Thanks again. Murray S.👍

  • Review 30 (2023-03-17 - Rating: 5)

    Mark was friendly and informative! We bought our first home a few years ago and we have had continuous plumbing issues and for once we were given the truth and expectation behind what we need for our home. I would recommend this company and Mark to anyone in need.

  • Review 31 (2021-11-07 - Rating: 5)

    Oliver did a fantastic job unclogging my drain! My drain is quite old and it was definitely challenging to fix. He had to come back the next day with more equipment and was very accommodating. Friendly worker, quality service, and the most affordable by far that I could find. Would recommend!

  • Review 32 (2023-03-05 - Rating: 5)

    Jordan with Rooter Hero was a great help. Answered all my questions, and cleared my clean out clog within minutes. Also, they came out the day of reaching out! On a Sunday. Impressed. Thank you!

  • Review 33 (2022-05-05 - Rating: 5)

    Mike was awesome! He identified the problem really quickly and professionally. He was also extremely personable and answered any questions I or my 5 year old son had along the way and even took extra time to show us and explain the process.Thanks Mike!

  • Review 34 (2023-04-29 - Rating: 5)

    Noel was extremely helpful and focused on having a successful outcome for our tenant despite a very tricky situation after hours. He communicated with me at every step and was very easy to work with.

  • Review 35 (2023-03-23 - Rating: 5)

    They were very polite and worked hard they showed up on time and made sure it was okay to start working with me before they even started doing the plumbing. They also did a great job and was on a fast paste once they got done he came to check with me to see if it looked good with me I would fsly recommend them 100% they did a great job they are very respectful!!!

  • Review 36 (2022-09-11 - Rating: 5)

    Anthony was at my house within 2 hours of making my appt to fix my water heater.Very knowledgeable, polite & professional.He explained all my options after he got it working in case it goes out again.5 stars!!

  • Review 37 (2021-08-25 - Rating: 5)

    Konstantin was an awesome professional technician. He was very kind, took great care in all he did and genuinely wanted our shower drain woes to be solved! He got our drain unclogged and took great effort to explain everything he did and what we needed to know going forward. A very personable guy. Rooter hero was also excellent in handling a busy Emergency Call schedule. We had to be rescheduled a few times due to high volume but they, and Konstantin, went out of their way to make sure we were taken care of. Overall a great experience and we absolutely recomend Rooter Hero and specifically Konstantin!

  • Review 38 (2022-10-18 - Rating: 5)

    Jimmy was very professional and helped me understand how the dishwasher leak developed and the best solution to solve the problem. There was no up-sale or pushy pitch. He had the equipment and parts necessary to move forward with the repair and it was completed before my family noticed the water was turned off.

  • Review 39 (2023-01-21 - Rating: 5)

    Jeff was extremely knowledgeable and professional. He was on time, cleaned his mess, checked in to make sure I was satisfied with the job done. Highly recommend Jeff and the company for work in the future.

  • Review 40 (2021-11-01 - Rating: 5)

    Mike did a great job for us, coming out at night on a Sunday, too. Very polite, very professional, and the charge was reasonable. Were very happy with our experience with Rooter Hero Plumbing and Mike Caspillo.

  • Review 41 (2022-02-12 - Rating: 5)

    Im very pleased with the service rooter hero provided. Technician Angel was very professional, not only did he fix my problem but I had an electric issue with a light and Angel helped me fix that as well. Outstanding service. Will definitely use rooter hero for my future plumbing issues.

  • Review 42 (2023-08-28 - Rating: 5)

    Dominick did a great job! He knew what he was doing and was very quick and clean. I Definitely recommend.

  • Review 43 (2022-05-04 - Rating: 5)

    Mike came from rooter hero and did an awesome job helping repair my plumbing problem. i def recommend this company and yeah ask for mike hes the man. very clean and thorough with the work he does. He even cleans up his mess which is a plus lol!

  • Review 44 (2022-02-05 - Rating: 5)

    Kyle was awesome we appreciated his knowledge and overall performance. He made the process easy and inform us step by step on the progress while working his magic.. lol. He double checked and triple checked to ensure the job was done effectively and efficiently. Thank you Kyle ..

  • Review 45 (2021-12-20 - Rating: 5)

    Everyone we worked with was top notch--from the moment we made the repair call to the finished check and review. Adrian explained all that we needed fixed concerning our kitchen and laundry pipe lines. Attention to detail was super consistent and one hundred percent professional. Would highly recommend.

  • Review 46 (2023-08-27 - Rating: 5)

    Our technician was awesome. He went above and beyond to explain what he was doing and why the drain was clogging. Gave us a short term fix and long term solution. Would recommend

  • Review 47 (2021-10-27 - Rating: 5)

    I needed a solution to build-up of material in my water heater. Noel understood the causes and put together what I felt was a sound, long-lasting solution. He seems quite experienced, has excellent rapport and gave me an immediate and detailed quote. You are fortunate to have such a focused and polite representative. I would definitely request to work with Noel again. He is a joyful and positive person.

  • Review 48 (2022-02-08 - Rating: 5)

    We had a leaky shower faucet valve that was very stubborn and would not come out. We called Rooter Hero after another company said theyd be here and never came. Trever responded quickly and didnt give up until he finished the job. He was professional, friendly and made me feel safe having him in my home. The faucet is replaced and no longer leaking! Thanks Rooter Hero 🇺🇲 (we also appreciate the military discount!)

  • Review 49 (2022-10-05 - Rating: 5)

    Kyle fixed a stubborn clog in minutes, and helped us sort out a tripped outlet in our kitchen before he left. He was curteous, knowledgable, and wore shoe covers. He didnt upsell us, and charged a totally reasonable rate for an emergency call. He was totally our Hero today. Thanks Kyle!

  • Review 50 (2022-01-03 - Rating: 5)

    It is Sunday, January 2nd. My daughters sewer line sewage was coming up the sewer pipeline onto her lawn, sidewalk & starting to run in the gutter. A really, really big problem.I called 6 plumbing companies, no answer. Or, they had a recording saying will call back Monday. This situation could not wait until Monday.One of the plumbing companies I called, because of their excellent reviews, was Rooter Hero PlumbingAfter all the no answers, I got a person, to say she will contact someone.Thirty minutes later, my daughter called to tell me David from Rooter Hero Plumbing wasat her house to do the work. I couldnt believe it. He also said he had a coupon for a special on this Sunday. Believe me, I thought it somehow must be a scam. I mean $77.00, on a holiday weekend, especially after New Years.I drove over to my daughters as fast as I could.Well, sorry for this long review, but DAVID WAS THE BEST PLUMBER I HAVE EVER HIRED!!!So very courteous, friendly & he definitely knew what he was doing. I had him scope the line at a minimal cost. He showed us what the problem was.He put covers on his shoes to come in the kitchen because water was standing in thesink.So, it you need any type of plumbing done, call ROOTER HERO PLUMBING. DAVE IS THE BEST!!!!! I WILL NEVER GO ANY OTHER PLACE.Betty Johnson

  • Review 51 (2021-11-02 - Rating: 5)

    Mike Caspillo was our technician and we couldnt be more pleased with his service. Very communicative, professional, and he went well over and beyond. Thank you so much Mike!!! Definately recommend Rooter Hero to all !!!!!

  • Review 52 (2021-08-20 - Rating: 5)

    Ive had a couple sewer problems throughout the years but i am so happy Rooter Hero sent Mine Caspillo to my rescue. Mike was very thorough and genuinely concerned about my issuess. The level of customer service is second to none. Thank you so much Mike!!!! I recommend Rooter Hero to the fullest

  • Review 53 (2021-12-15 - Rating: 5)

    Micah provided excellent customer service. Coming out at night in inclement weather, Micah thoroughly explained the problem and the exact repair needed. He worked quickly and kept me updated on the status of the repair. He followed up the next day to check on how things were going. In this day and age, receiving exceptional customer service is unfortunately rare, and Micah and Rooter Hero exceeded my expectations! Rooter Hero will be my first choice for any future plumbing concerns! Thank you, Micah!!

  • Review 54 (2021-11-05 - Rating: 5)

    Mike is a professional plumber, mike has done a lot of work on my house. Hes always on time, a ready to tackle any problem i have. He doesnt waste time. He follows up with me also. Just checking to see if the work hes has done is still good. Mike Is easy to talk to too and his work speaks for its self. A1 in my book. Thank you Mike

  • Review 55 (2021-08-18 - Rating: 5)

    He was very prompt, polite and conscientious. He went out of his way to get us all the information needed to make our decision on how to proceed. It is our opinion that Eddy is a credit to your organization. Thank you for sending him to us.

  • Review 56 (2022-01-04 - Rating: 5)

    Kyle was very professional, offered options and let us know about a potential issue with our tub drain that we didn’t realize. He was wonderful with our two dogs and his attention to cleanliness was very much appreciated.

  • Review 57 (2021-08-18 - Rating: 5)

    Nathaniel Wallace was extremely helpful and informative with an awesome personality. Very knowledgeable and friendly, hands-down the best service ever. I definitely would recommend him and this company to friends and family.

  • Review 58 (2022-08-11 - Rating: 5)

    Called Rooter Hero Plumbing out for a pretty big job Anthony and Mike came out and had all my water lines replaced In just 3 days. Very professional and good at what they do. Definitely recommend for any plumbing work.

  • Review 59 (2022-02-09 - Rating: 5)

    Chris was a great plumber! Everything installed quickly and confidently. Faucet and dishwasher working great with no leaks. I would highly recommend Rooter Hero Plumbing and definitely request Chris as your plumber! Thanks again for the great service.

  • Review 60 (2021-12-14 - Rating: 5)

    I had my main water line break with lots of leaking water. I called Rooter Hero on Saturday. I worked with Adrian Hernandez who was great. He came out Saturday to give me an estimate and had a crew at my house first thing Sunday morning. He was very thorough and consistently communicated with me. It was a big job and he made it go smoothly.I would recommend Rooter Hero to anyone who is unfortunate to have a plumbing problem. Rooter Hero and Andrian were great to work with and made a big problem much less upsetting.

  • Review 61 (2023-02-07 - Rating: 5)

    My kitchen sink and garbage disposal were backed up from a pot of uncooked rice going in them. Zachary came out within a few hours of my inquiry. He was professional, explained my problem in layman’s terms, explained the costs, and arranged additional help (the pipes required extra pressure to be cleared). He was friendly and didn’t make me feel stupid for being the one who put the rice down the drain.

  • Review 62 (2021-12-13 - Rating: 5)

    Mike was very prompt and professional! Both our toilets were not flushing. As soon as he came, within 5 min, he fixed the issue. Thank you so much!

  • Review 63 (2021-11-05 - Rating: 5)

    We are always more than happy with Mikes work. He goes over and beyond to meet and exceed our needs and expectations. If youre ever in need of plumbing work, hit these guys up and ask for Mike Caspillo. You will not be disappointed.

  • Review 64 (2022-08-11 - Rating: 5)

    Had issues with my dishwasher leaking when it was ran. Called Rooter Hero Plumbing who sent out Mike and Anthony who arrived within the hour to diagnose the problem and fix it. Very professional and polite would recommend.

  • Review 65 (2022-08-12 - Rating: 5)

    Had a terrible smell coming from my laundry room so I called Rooter Hero Plumbing to solve the issue after finding out my laundry line was clogged beyond fix they sent Anthony and Mike to come and replace it. Talk about service with a smile fast friendly and had me back washing cloths in a few hours will definitely call for future work

  • Review 66 (2022-08-12 - Rating: 5)

    Was having an issue with my showers dripping and not filling shutting off so I called Rooter Hero Plumbing to fix the issue. Anthony and Mike replaced the shower cartridge within the hour and were on there way. Quick professional service with a smile

  • Review 67 (2022-09-13 - Rating: 5)

    Ormond was a wonderful technician and a Great Human Being.He is so easy to work with and I am amazed by his overall skills and caring for the customer. Great job, thank you so much.Rick Pereira

  • Review 68 (2021-10-31 - Rating: 5)

    Jed was very professional, courteous, intelligent and kind. He knew exactly what he was doing, answered all of my questions and in a very clear manner and made sure to explain everything he was doing. I will make sure to keep using this company for my plumbing needs in the future.

  • Review 69 (2022-09-20 - Rating: 5)

    Kyle Kingston did a great job installing a new filtration system and kitchen faucet. Now I can enjoy healthy incoming water for my entire home. Thanks for information & excellent service Kyle!

  • Review 70 (2023-03-23 - Rating: 5)

    Jake and Emillio were amazing! Hard, HARD workers. Had several late nights at our house to complete the job. Both were a pleasure to be around and they really made a horrible situation tolerable. thank you!!!!

  • Review 71 (2021-12-18 - Rating: 5)

    Jordan Simas was professional and respectful. Great service. Unclogged my drain which blocked both toilets. And gave a quote for further actions cause our drain is old and has a bunch of roots in there. Would recommend this service.

  • Review 72 (2021-12-13 - Rating: 5)

    Jed came out late on a Sunday evening after we couldnt get a plumber all day. He repaired our clogged toilet and restored functionality to both bathrooms. Very nice and helpful and responsive to an emergency call.

  • Review 73 (2021-10-14 - Rating: 5)

    Fantastic service! I needed same day plumbing work and Rooter Hero was able to accommodate my request. Adrian was professional, courteous, and extremely knowledgeable. Would highly recommend!Thanks for all the help Adrian!

  • Review 74 (2021-10-08 - Rating: 5)

    The technician was friendly, knowledgeable and thorough!! He unclogged shower drain and bathroom sink quickly! I received up to date arrival time for a same day service request! I would definitely recommend their services.

  • Review 75 (2022-05-05 - Rating: 5)

    Mike did an excellent job. Worked on the problem until it was resolved. The fact that he was able to come out late at night and take care of the problem was really appreciated. Thanks again Mike!

  • Review 76 (2021-12-16 - Rating: 5)

    Had a leak in the bathroom and it was driving me nuts. After trying it out myself and failed I decided to try these guys out and I’m glad I did. The staff they sent out was very kind and professional. Took care of my leak within the next couple hours. Really happy with the service and staff would recommend.

  • Review 77 (2021-11-11 - Rating: 5)

    My home was backed up and sewage everywhere. Total nightmare!! Called Rooter Hero and Mike Caspillo arrived shortly after. I highly recommend this company and their technician Mike100% Mike you are a Hero indeed!!! Not even 2 days later I have a new seeer mainline and the best part is I never have to worry about another nightmare again!!!!! Thank you so much!!!

  • Review 78 (2021-12-13 - Rating: 5)

    Desperate to find a plumber and even more desperate to not use our teenagers bathroom Rooter Hero sent us a real hero. When two other plumbers couldnt deliver, one a no show. Eduardo came through like our knight in shining cotton blend. He was fast, thorough, friendly and as clean he could be. And best of all fixed our problem without depleting our Christmas fund.

  • Review 79 (2021-08-18 - Rating: 5)

    From the very moment that the company answered the phone I was so impressed with the customer service, the person’s tone, and ease in making me feel welcome and cared for. The plumber came out during the timeframe that I requested and even gave me a 30- minute heads up. Everyone’s especially Brandon’s politeness, manners, and professionalism makes me want to never use another company again. I’m a happy lady!

  • Review 80 (2021-10-05 - Rating: 5)

    The service tech that came to my home was very knowledgeable and professional. He quoted me only on the things that were truly damaged. He didn’t try to over charge me. He was very polite and respectful.

  • Review 81 (2023-04-20 - Rating: 5)

    Rooter hero plumbing was by far the best service fast and easy to contact excellent work very friendly highly recommend if you need any of their services ! Thanks again for your services rooter hero plumbing !!

  • Review 82 (2021-11-10 - Rating: 5)

    We have a double sink in our kitchen. The water in one sink was coming through the drain in the other and vice versa. Jed, the technician sent out, quickly figured out the cause and did the necessary work. Jed was professional and personable. We would use this business again.

  • Review 83 (2021-12-18 - Rating: 5)

    Today I had Greg come by to help me with a clogged sink. He was very friendly and upfront about the age of my pipes and what services I will need to look into for the future. In the mean time he helped me out by clearing out the clog and even took the time to rinse off my patio. I will definitely be using Rooter Hero in the future for all my plumbing needs.

  • Review 84 (2021-12-16 - Rating: 5)

    The technician was very professional. He informed me of what he was doing and worked really fast to unclog my sink. He also showed me what was clogging the drain and how the system work. I appreciate the time he took to explain. Good, friendly worker.

  • Review 85 (2022-09-05 - Rating: 5)

    Great work! James was our technician and he did a amazing job! Quick and courteous but down to earth! Thankful for this company.

  • Review 86 (2022-08-12 - Rating: 5)

    My service with Chris was excellent. He showed up on time got the job done fast. Quality work! Highly recommend!

  • Review 87 (2023-08-25 - Rating: 5)

    I had Josh and Jonathan come to my home they were very friendly communication was excellent and the service was outstanding I highly recommend this company

  • Review 88 (2023-03-23 - Rating: 5)

    They did an amazing job and was very respectful the whole time they were working. They came to check in with me before doing the job they also told me when it was done and made me check to see if it looks good and it looked great

  • Review 89 (2021-12-11 - Rating: 5)

    So glad I chose Rooter Hero. Mike Caspillo was our technician and we couldn’t be more pleased!!! Mike went above and beyond!!! Thanks again Mike! HIGHLY RECOMMEND

  • Review 90 (2021-11-01 - Rating: 5)

    Dillon was super professional he repaired my dads garbage disposal. He was very friendly answered all our questions. He also left the kitchen area clean. I highly recommend him.

  • Review 91 (2021-12-19 - Rating: 5)

    Jordan is the guy . He called that he will arrive in 30 mins and he did, very on time. And his work is great for the price. Thank you Jordan

  • Review 92 (2023-01-21 - Rating: 4)

    The technician was great, waited for me to arrive home. The scheduling isn’t the greatest, 2 timeframes given that didn’t happen, but probably due to heavy demand. Overall happy.

  • Review 93 (2021-08-25 - Rating: 5)

    Although we did not have the repairs made due to the cost, we appreciate that the issues were explained to us thoroughly since my husband feels he could make the repairs to un clogging the sink, which would then save us money.I wanted to comment on the exceptional customer service that Konstantin provided us, by assisting on what we may experience in the do it yourself repairing process. He also provided us with the wealth of knowledge when diagnosing issues with possible household plumbing, and the services Rooter Hero provides.I/we really appreciate Konstantins professionalism, knowledge, and thorough explaination. Thank you for the great customer service! Well be sure to call you for any future plumbing services that we may need!! :)Sincerely,Miyuki Henderson

  • Review 94 (2021-08-24 - Rating: 5)

    Anthony was on time, professional, friendly and very good at what he does. I am beyond grateful and wouldnt hesitate to use the company again. Thank you!

  • Review 95 (2021-08-18 - Rating: 5)

    Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueBrandon was very professional and helpful. I never seen so much quality of work that he performed i will always call and request for him for any plumbing in my house or friends and family.Thank you Brandon

  • Review 96 (2021-10-14 - Rating: 5)

    Mike was very professional and courteous. He came exactly when he was appointed to and worked really hard to repair the sewer drain. Very satisfied with his work.

  • Review 97 (2021-08-24 - Rating: 5)

    We appreciated Trevor for coming over in short notice. He was polite, professional, and quick. Thank you so much for resolving our issue.

  • Review 98 (2022-10-03 - Rating: 5)

    My hvac system wasn’t blowing cold air anymore Colby gave me a price and had it back up and running the same day . Did a great job

  • Review 99 (2021-08-18 - Rating: 5)

    Caden inspected our pipes, assessed what needed to be done, and explained everything in a straightforward way. The actual repairs were performed the next day in less time than originally quoted. Caden and his associate were a pleasure to work with throughout this process.

  • Review 100 (2021-12-19 - Rating: 5)

    Thankyou Rooter Hero Plumbing for employing suchProfessional, Knowledgeable, and Caring personnel as Eric. He provided excellent Customer Service and made sure l had no additional questions or concerns. Eric is an asset to your Establishment and l am now only using Rooter Hero and Requesting Eric as my Technician.Angelina MadrigalMead843 54th StreetSacramento, Ca. 95819

  • Review 101 (2021-11-11 - Rating: 5)

    Hired rooter hero plumbing to unclog toilet in my office. Sent an email out early morning got back to me right away. Sent Tech Noel out very professional and informative got toilet unclogged in matter of minutes.

  • Review 102 (2022-09-07 - Rating: 5)

    James did an amazing job fixing the water leak on the pipe to the water meter. He is very professional and knowledgeable on his job and explained every detail on what needs to be done.

  • Review 103 (2023-04-01 - Rating: 5)

    Eric came and cleared my mainline back up and Im very pleased with the service hes very polite and got the job done in a timely fashion! I will refer your business and Eric!

  • Review 104 (2021-08-26 - Rating: 5)

    Called thinking it would be a week or more wait time, and they were there and had it fixed in less than an hour and a half. Very nice staff impressive work, all in all amazing I would give more stars if I could.

  • Review 105 (2021-12-13 - Rating: 5)

    Mike was awesome! He did an amazing, very professional and knows his job well. Recommend highly.

  • Review 106 (2023-01-22 - Rating: 4)

    Although the problem was not resolved, the repair guy Kyle, he was amazing and professional. Super attentive and this company is reliable and very communicative.

  • Review 107 (2021-09-04 - Rating: 5)

    Kyle was very pleasant and knowledgeable. Provided tips while resolving bathtub drain/stopper issue. Will use Rooter Hero Plumbing of Sacramento again.

  • Review 108 (2022-10-18 - Rating: 5)

    Jimmy did an awesome job repairing our broken sewer. He was very professional and accommodating to my family and I. We couldn’t be happier with Jimmy and Rooter Hero!

  • Review 109 (2023-01-20 - Rating: 5)

    Fast and friendly. Great prices. I love that they work 24/7. I would definitely us them again.

  • Review 110 (2021-12-15 - Rating: 5)

    Noel did a very professional job. He explained all my options and possible problems both present and future. I was very satisfied.

  • Review 111 (2022-04-14 - Rating: 5)

    Mike went above and beyond for this repair. He was respectful of the property, on time and explained all of the repairs needed. Great customer service.

  • Review 112 (2023-02-03 - Rating: 5)

    Chris E Knew exactly what he was doing. Not for one second did I think I wasnt getting quality work,he not only got the job done correctly it was super clean and honestly looked 10× better than before

  • Review 113 (2023-02-21 - Rating: 5)

    They serviced my home in a timely, professional, and cost effective manner. The technician was friendly and honest. Will be my go to plumbers from now on.

  • Review 114 (2021-11-09 - Rating: 5)

    Jordan did a wonderful job replumbing my home; he and his partner were hardworking, considerate and communicated well. I highly recommend them

  • Review 115 (2022-09-14 - Rating: 5)

    Anthony was such an amazing and detailed technician. He never made me doubt anything! I would recommend a thousand times over !!!

  • Review 116 (2021-12-15 - Rating: 5)

    Talk about not all hero’s wear capes man the drains in my house was clogged up bad I have no idea what my kids did but Mike came to the rescue had the house back in action almost gave my kids coals this year if it wasn’t for this guy. God bless em excellent work 💪🏻

  • Review 117 (2022-04-15 - Rating: 5)

    Excellent service! By far, I would always choose Rooter Hero! David was kind, respectful and went straight to the problem we had.

  • Review 118 (2021-10-07 - Rating: 5)

    Mike took out old water heater,Omar installed new oneThey both did outstanding , very professional,Down to Earth friendlyness, knowledgeable, in answering all questions, overall 10 out 10Thank you both so much, GOD bless.😎👍

  • Review 119 (2022-09-13 - Rating: 5)

    Mike was great help, fully detailed the issues and repaired at our restaurant in timely matter. Definitely using again

  • Review 120 (2023-02-03 - Rating: 5)

    Chris was absolutely professionaland courteous and performed the work ina timely manner. We would definitelyutilize this company again and ask for chris

  • Review 121 (2023-03-31 - Rating: 5)

    I had a plumbing issue and a rep named Eric Griffin came to our home and he did a great job and explained everything that was wrong. Also very professional and didnt complain that it was raining outside I would Eric for anyone plumbing needs

  • Review 122 (2021-11-09 - Rating: 5)

    Jedidiah was the plumber who came out to fix my service he was very professional he was on time he explained all the problems to me very easy he made sure I new what the problem was an how he was going to fix it he did not leave untill job was fully done his customer service skills were great Im so glad we went with rooter an will definitely recommend again.

  • Review 123 (2021-11-12 - Rating: 5)

    Mike was very professional. I love his customer service. If I ever need help again I will call Rooter Hero Plumbing of Roseville and ask Mike.

  • Review 124 (2022-09-14 - Rating: 5)

    Anthony came out to dig up and fix a water line for me in 100 plus degree heat and had a smile on his face the whole time! Very professional and friendly !

  • Review 125 (2021-11-03 - Rating: 5)

    They were one of the only companies that could come out same day. They were very professional and fairly priced. Would definitely recommend.

  • Review 126 (2021-08-23 - Rating: 5)

    Chris was an awesome worker and he made sure there were no issues with anything before he was done with his whole job.

  • Review 127 (2023-03-23 - Rating: 5)

    My technician was professional and came quickly. They don’t charge for the initial check unlike other companies AND the price was reasonable.

  • Review 128 (2022-09-14 - Rating: 5)

    Anthony, our technician, was excellent. Quickly diagnosed the problem and fixed it. Because of him, we know we have a builder defect.

  • Review 129 (2023-04-01 - Rating: 5)

    Eric replaced my sewer system and I couldnt be happier with his service. Definitely recommend and will use again in the future.

  • Review 130 (2021-10-29 - Rating: 5)

    Noel and all of the guys that were here to help with the job they did at my house were amazing!!! I will use them for all of my plumbing needs and refer them to anyone I know who needs a plumber!!!! Thank u for being awesome!!

  • Review 131 (2021-09-02 - Rating: 5)

    Kyle was very thorough and helpful in explaining the issue and options to fix it. He got the issue resolved quickly and efficiently.

  • Review 132 (2023-04-28 - Rating: 5)

    Great customer service and great attitude towards everything and kept my property looking the same way it did when he showed up 10/10 best plumbing service ever

  • Review 133 (2022-04-15 - Rating: 5)

    He was very respectful and fast paste and explain what happened to the drain I would hire him again. Thank You so much Mike

  • Review 134 (2021-08-19 - Rating: 5)

    Mike is amazing. Definitely most organized plumber i seen.i needed new sink valves he replaced them with no problem .very clean job

  • Review 135 (2022-08-10 - Rating: 5)

    I would like to request Mike Caspillo for all future work. Mike was very polite, on time ,, and explained the work that was to be performed.

  • Review 136 (2021-08-19 - Rating: 5)

    Kyle was great professional and on time. Found the problem quick and had working again in a few hours. Thanks rooter hero

  • Review 137 (2021-11-06 - Rating: 5)

    Mike was very professional and helpful. He quickly fixed my clogged toilet. Would recommend!

  • Review 138 (2023-04-02 - Rating: 5)

    Unclog sewer line.very professional. Any repairs we will call on Chydon Belmontes. With Rotor Hero Plumbing.Thank youBeltran

  • Review 139 (2023-02-07 - Rating: 5)

    Michael was very professional. I would definitely hire this company again. 5+ stars

  • Review 140 (2022-05-06 - Rating: 5)

    Im so grateful that David fixed my issue. He arrived on time and was very knowledgeable. David rocks!

  • Review 141 (2021-12-12 - Rating: 5)

    This is Don my man Mike came out late night and repaired my clogged toilet that was clogged for 2 days. He was quick and professional.Thanks

  • Review 142 (2023-03-23 - Rating: 5)

    Rooter Hero replaced the waterheater in out rental property at a third of the estimates we received from other companies! Definitely will use them for future needs/maintenance.

  • Review 143 (2021-10-28 - Rating: 5)

    Jeremy provided awesome service. He adjusted his schedule just to fit mine. I appreciate and recommend him.

  • Review 144 (2022-10-18 - Rating: 5)

    Special thanks to Mike Caspillo from Rooter Hero. Couldnt be more satisfied with your customer service. Highly recommend

  • Review 145 (2021-10-27 - Rating: 5)

    Noel was very helpful and made me feel less stressed about the work I needed done! Friendly and hard worker!

  • Review 146 (2022-01-13 - Rating: 5)

    Very professional upon arriving to my residence & without request mask were being worn! Also Mr.Jed taught me a few things about the cloggage in my sewer pipes.

  • Review 147 (2021-11-03 - Rating: 5)

    Mike came out after hours and worked so hard to unplug our kitchen sink. He was so professional and a hard worker!! Thank you Mike

  • Review 148 (2022-08-14 - Rating: 5)

    Colby was consistent with techs in the past, prompt, courteous, professional, and very capable. Nice young man

  • Review 149 (2023-03-20 - Rating: 5)

    Backed up toilet!!! Normally this is something I’d handle myself, but… not this time. Brandon showed up and it was handled in lessvthan 10 minutes. Thank you!!!

  • Review 150 (2021-11-09 - Rating: 5)

    Caden did a fantastic job, I’d recommend him to anyone. Fast, friendly, professional.

  • Review 151 (2023-01-20 - Rating: 5)

    Anthony was the best!! On time professional. Took care of the issue. I recommend highly

  • Review 152 (2023-01-22 - Rating: 5)

    James was very good and made the process much easier. Very knowledgeable and polite.

  • Review 153 (2023-08-26 - Rating: 5)

    Friendly and professional recommend this company to anybody with the HVAC or Plumbing issue awesome people professional and clean customer service

  • Review 154 (2023-08-27 - Rating: 5)

    Service and information from Colby and Renee were top of the line! Highly recommend them!!!

  • Review 155 (2021-09-02 - Rating: 5)

    Mike is Amazing! Went above and beyond for our 3-day plumbing adventure! Highly recommend!

  • Review 156 (2023-04-21 - Rating: 5)

    Mark was amazing. For sure, I will use him again!

  • Review 157 (2022-09-05 - Rating: 5)

    Quick and awesome service. Called and they had someone out within a few hours. Very happy

  • Review 158 (2021-12-15 - Rating: 5)

    The guy sent out was great! Even made sure it was working properly before wrapping up the job!

  • Review 159 (2021-08-19 - Rating: 5)

    Oliver was great. Very hard working and thorough. Would definitely hire again.

  • Review 160 (2023-04-20 - Rating: 5)

    The technician was very professional & actually arrived early which was great and fixed the problem with the toilet very, very quickly.

  • Review 161 (2023-03-10 - Rating: 5)

    They came quickly and the advertised price was what I paid. I liked there work

  • Review 162 (2021-12-18 - Rating: 5)

    Micah Carruth was very knowledgeable, patient , friendly and professional. Second time using this company and I’m very satisfied!!

  • Review 163 (2023-01-14 - Rating: 5)

    Very professional and friendly would recommend this plumbing business to everyone 5 stars all day ⭐ appricate you thanks again....Mike

  • Review 164 (2021-12-17 - Rating: 5)

    Micah Carruth was very professional, knowledgeable and friendly. I will continue to use Rooter Hero Plumbing.

  • Review 165 (2021-08-26 - Rating: 5)

    Jake was really helpful and was attentive to our issue. I recommend them for any Plumbing issues that anyone may have

  • Review 166 (2021-08-31 - Rating: 5)

    Great service, direct and knows what hes doing. Will recommend and use if needed in the future.

  • Review 167 (2022-02-05 - Rating: 5)

    Kyle was very knowledgeable and clearly focused on making sure I was very satisfied with the plumbing service. Great technician!

  • Review 168 (2022-09-10 - Rating: 5)

    Mike was very knowledgeable and answered all of my questions. Did a great job!

  • Review 169 (2023-03-31 - Rating: 5)

    Eric came to my house and unclogged my drains and I am happy and will use company again!

  • Review 170 (2021-10-15 - Rating: 5)

    Caden did a great job. Very friendly and professional. Would definitely recommend.

  • Review 171 (2023-04-02 - Rating: 5)

    Friendly and expert service. Jared went above and beyond. Five stars!

  • Review 172 (2021-10-17 - Rating: 5)

    Mike was awesome, professional, and efficient. Would definitely recommend him for any plumbing needs.

  • Review 173 (2021-08-24 - Rating: 5)

    Anthony was very professional, helped assist us with all of our concerns. I highly recommend Anthony for any plumbing needs!

  • Review 174 (2023-03-28 - Rating: 5)

    Did a really good and professional job, I can definitely count on him

  • Review 175 (2021-11-06 - Rating: 5)

    Very nice and fast workers! Got my drain fixed very quickly and my cat loved him!

  • Review 176 (2022-05-10 - Rating: 5)

    Greg was very helpful and professional. Would use him again if necessary.

  • Review 177 (2021-10-28 - Rating: 5)

    These guys helps out so much, I know absolutely nothing and while helping with the things I needed, I got a little knowledge with it! Super helpful and didn’t mind answering all my questions!

  • Review 178 (2022-01-06 - Rating: 5)

    I called to unclog a drain after business hours and am very happy with the service. They were very professional and responsive.

  • Review 179 (2023-03-18 - Rating: 5)

    Zachary is a professional. He found the problem and repaired in a timely manner.

  • Review 180 (2021-10-14 - Rating: 5)

    Chris was wonderful to have at my house and did an amazing job and was very pleasant.

  • Review 181 (2023-08-15 - Rating: 5)

    Service was excellent and I would highly recommend to anyone in need.

  • Review 182 (2021-08-19 - Rating: 5)

    Jordan was excellent, good communicator, honest and transparent. Would use this service again.

  • Review 183 (2022-09-30 - Rating: 5)

    Mark was incredible. And I love his beard!

  • Review 184 (2021-08-28 - Rating: 5)

    They does the job fast and explained all the issue and causes. They even told me about how to prevent the thing happens over time.

  • Review 185 (2021-08-25 - Rating: 5)

    Eduardo was great, super attitude and personable, and he did a great job

  • Review 186 (2022-09-30 - Rating: 5)

    Colby did a great job, was on time and didnt let me down

  • Review 187 (2022-02-12 - Rating: 5)

    Angel was one of the best plumbers Ive ever dealt with. Very happy with service.

  • Review 188 (2023-08-16 - Rating: 4)

    They are on time and in and out. With good quality work and service

  • Review 189 (2021-08-22 - Rating: 5)

    Oliver was very professional and efficient. I would highly recommend Rooter Hero.

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