Temperature Doctors Heating & Cooling Inc

Located in Rockford, Illinois

Address: 1000 9th St, Rockford, IL 61104, United States

Phone: +1 815-914-6197

Rating: 4.6

Services

Online estimates
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-05-29 - Rating: 5)
The Temperature Doctors team were prompt, informative and professional when replacing my A/C and air handler. I highly recommend them for anyone looking to maintain or replace their current equipment.

Review 2 (2024-04-18 - Rating: 5)
Will definitely recommend to others! We called for an appointment and we were able to get a same day appointment! Seth M. came out and did an excellent job with our furnace! Also got us set up with a new thermostat. He was friendly, professional and very knowledgeable! He took the time to explain everything he did and showed us all there was to know about the new thermostat.

Review 3 (2024-05-30 - Rating: 5)
These guys were great. They gave me several options at different price points and didnt pressure me into purchasing. Work was done in timely manner and my system has worked great!! They also need to give Josh a raise. Great young man!

Review 4 (2023-12-29 - Rating: 5)
The service we received from (Temperature Doctors) Marcus and his crew was stellar. His knowledge and expertise about their HVAC systems very helpful. The workmanship was very professional and done in a timely manner. And Seth was super helpful when downloading the ecobee app. I would recommend to all my friends. I really enjoy this state of the art system. Thanks again Marcus.....

Review 5 (2023-11-01 - Rating: 5)
Temperature Doctors were very professional and accommodating not to mention affordable! My heat stopped working on one of the coldest days this year and they were able to come out and provide us service at an affordable price! Seth the technician was awesome with in moments he was able to find and fix the issue to get the heat working again!!! Seriously the best heating and cooling company in the state!!! Call them you won’t be disappointed!!!!

Review 6 (2023-12-02 - Rating: 5)
The guys at temperature docs are great! Needed a new furnace and they came out the next day after i ordered it to install. They are punctual, clean, and thorough. I was not pressured at all to pick a specific model and received a complete explanation of what was available. My basement looked just like it did before they came and they worked down there all day. Swept, took all trash, put things back where they were. Impressed. I would definitely recommend them. Ask for josh, seth, or randy!!!

Review 7 (2024-01-30 - Rating: 5)
Huge huge shoutout to Seth (original technician who showed up the SAME day… literally within two hours of the call) who was super knowledge & honest about everything needed. Another shout out to Joshua who took the time to come out again within 90 minutes of Seth leaving, checking out what we needed & explaining all the options. The company was great, knowledgeable, & worked quickly. The installment team (Randy, Seth, & Aiden) worked quick, explained EVERYTHING, and was overall awesome. 10/10 would recommend the company.

Review 8 (2022-12-14 - Rating: 5)
I had a great experience with Temperature Doctors. I chose this company because Josh, who provided the estimate, was the most professional of the people I had called, and he went above and beyond by teaching me about my furnace - something the two prior companies that had done previous work on my HVAC never had. I researched furnaces, and one consistent thing I kept hearing was that it was just as important to choose the company as it is choosing the equipment. Replacing a furnace is expensive and stressful, especially when it goes out during winter. Josh made going with Temperature Doctors easy. He made every appt (Id had a no-show for an estimate with another company), was here on the day of the install, and answered every question regardless of how many times I emailed, called, or texted. The installers, Seth and Jordan, were genuinely nice. More importantly, they were professional, worked quickly, and got the new furnace in! Im pleased to have found this local company. Not only would I use them again, and recommend them to my friends, but Josh was also able to (at my request) refer me to other professionals in town for work that Ive needed done but have had trouble finding people to do. If his contacts are as professional and proficient as he and Temperature Doctors, Ill be a happy camper.Thank you, Temperature Doctors, for getting my furnace replaced in a short turnaround. Im happy not to worry about my heat going out again!

Review 9 (2024-01-20 - Rating: 5)
Came quickly. Replaced furnace. Guys were great very respectful and great communication. Called next day also to make sure everything was working correctly. Highly recommend

Review 10 (2022-12-13 - Rating: 5)
The entire team at Temperature Doctors were complete professionals from start to finish. They ensured that all of my questions and concerns were answered giving us peace of mind that we made the right choice in choosing them as the company that we will use for our HVAC business needs. Marcus has a great team in place and Josh was responsive and informative. Thank you Temperature Doctors and the entire team for all of your hard work. It is very much appreciated!

Review 11 (2019-02-11 - Rating: 5)
We had a very old furnace that decided to stop working during the coldest part of December. We got in touch with temperature doctors and Josh the technician was able to come out after I got off work at nearly 10 pm and stayed till almost 12 helping us get everything figured out. He was also able to help us with getting financing for our new unit. As well as being very easy to work with, curteous and very knowledgeable he also did not pressure us in any way to buy the most expensive unit. They dispatched a crew to come on a Saturday so I did not have to miss work and had the unit and hardware replaced in a very timely manner. The two techs that showed up, Randy and Seth were also very nice, courteous, and funny. They were able to answer all of my questions and made some helpful suggestions to keep our new furnace in good working order. We had a problem with the new condensation pump that was installed due to manufacturing defect which resulted in water spilling on our floor and carpet. I called and explained the problem, they sent someone the next day with a new pump and set up an appointment to have the wet carpet cleaned and treated at no expense to us.All in all I would definitely recomend this company to anyone especially those with small children. Their concern for our safety and health combined with their knowledge and ability to work our schedule makes this the best home appliance repair comply I have ever used.COMPLETELY WORTH EVERY PENNY!!!!

Review 12 (2020-03-04 - Rating: 5)
I meant to put this review up a month ago when the service was completed but it slipped my mind. However, Randy from temperature doctors was amazing in fixing my furnace on a Saturday morning when it went out and the outside temperature was warmer than the inside of our home. He not only fixed it but also explained what had happened to it and why it happened. I would definitely recommend this company to anyone that needs someone to fix or replace their HVAC system.

Review 13 (2019-11-16 - Rating: 5)
This company recently performed air duct cleaning in our home Oct 2019. My vents were disgusting. Temperature Doctors service was incredibly professional from the initial consult/quote through completion of service. The men that came day of cleaning were polite and respectful in my home and we could tell they were taking their time to do a really high quality job. They even provided before and after pics and videos upon exiting-the results were remarkable. Good price GREAT service! DEFINITELY RECOMMEND!

Review 14 (2018-04-02 - Rating: 5)
We had a major issue at one of our homes and called Temp Docs. They came to our aid right away. All of the crew are very smart, polite, and very respectful. Threw the whole process they stayed with us step by step and did an incredible job even cleaned up after the construction was complete. I cant thank Marcus and his crew for all they have done. Im beyond greatful for all your help and doing the work in a timely manner. I will recommend Temperature Doctors to everyone and anyone looking for their services. Once again guys.... From the bottom of my heart, Thank you. My new heat system works great. My home is saved.Sincerely, Adriane Campbell

Review 15 (2021-05-21 - Rating: 5)
Very helpful, good work and quickly completed. A wonderful story to pass along. Last night was the coldest day of the year so far. My thermostat was originally placed over a light switch. This caused interference. Which made the furnace not run. Seth, came over Saturday. Spent five hours diagnosing the issue and getting my heat to work, with no extra charge. Wonderful, appreciated. The house feels wonderful after work. Thank you again.

Review 16 (2018-01-03 - Rating: 5)
We had our furnace go out on the first bitter cold night of the year. Josh and team at Temperature Doctors worked tirelessly to find a heating solution that fit our budget. Installation was fast and clean. They even checked in on us a few days later, just to make sure everything was working correctly and answer any questions we may have.

Review 17 (2019-08-29 - Rating: 5)
What a pleasure! Honest, helpful, friendly, and exceptional expertise, Temperature Doctors is #1 recommended to anyone wanting first-rate service for their heating and cooling needs. Furnace and A/C replaced with attention to every important detail from beginning to end. Couldnt be happier!

Review 18 (2018-03-29 - Rating: 5)
Our A/C unit was leaking water all over the place in the basement; I was worried we would need a new coil or worse. The owner checked everything out and we only needed a cleaning! Very happy with the honest and professional work. Since then we have used Temperature Doctors for annual maintenance on our furnace. Our technician has always arrived during the scheduled time slot and completed the work quickly. We will use them again!

Review 19 (2013-10-14 - Rating: 5)
We had a problem with a Freon leak within our A/C unit. Temperature Doctors came out, arrived on time and re-charged the unit after inspecting the unit and finding where the leak was and fixing it. The service was educational and within an affordable budget range. Other companies had told us that we needed a completely new unit. Thanks again for the cool summer!

Review 20 (2017-04-27 - Rating: 5)
Our furnace went out in January, on one of the coldest days we had this past winter. We called Temperature Doctors off of a recommendation, and they sent someone out and made sure we were able to get the furnace up and running that night. We found out we experienced a power surge that took out both the furnace and the a/c unit. Marcus came out to asses the problem, and the service we received from him was both educational and professional; he even went to bat for us against the insurance agency! When the insurance company wouldnt cover the whole repair, Marcus set us up with financing to cover the costs. Josh helped finalize the loan and set up all of the rebates so that we wouldnt have to. All three men (service technician, Marcus & Josh) were incredibly helpful, educated and professional. We would HIGHLY recommend Temperature Doctors to anyone looking for an honest, trustworthy company to maintain, repair or replace their existing units. Thank you for all of your help, Temperature Doctors!!

Review 21 (2016-08-22 - Rating: 5)
Temperature doctors is by far the all time best. We had our furnance replaced 3 yrs ago. Today we had the water heater replaced. They treat you like family. Thank you Etan, Gene, Nate, Josh and Nicole

Review 22 (2022-11-09 - Rating: 5)
Had a very bad experience , called temperature doctors to fix my central air . Didnt fix anything but ended up braking my furnace,which I dont understand why they had to touch it .. when I needed my air to work not my furnace ..and even if they did had to look at my furnace they should have done it with some sence of professional tools and not force anything , so I will never recommend people that you trust into your home break something that wasnt broken and just leave you to pay for what they where responsible for ... They are not fair and honest people I will never call them , to let you know I called someone else the next day and right now my air is working great....beware of these people they just want to take your money.....

Review 23 (2021-07-24 - Rating: 5)
Temperature Doctors did a great job with the installation of our new furnace and A/C unit. We would definitely recommend them to everyone in need of these services.

Review 24 (2024-05-31 - Rating: 5)
Sales rep Josh was amazing and offered great customer service. I highly recommend

Review 25 (2021-08-16 - Rating: 5)
Very Professional. Josh explained all the options and what would work best for our house. Installation crew did a great job and explained all the things we needed to know to keep it running properly

Review 26 (2021-08-28 - Rating: 5)
Thank you temperature doctors. We had out a/c go out on 90 degree day. Marcus diagnosed the problem and fixed it. So professional and clean. I would call again if I had any problems. Thank you temperature doctors.

Review 27 (2024-07-28 - Rating: 5)
Great installer, very professional and went above and beyond.

Review 28 (2021-07-07 - Rating: 5)
Perfect company. I could not have asked for better. Everyone was so kind. Josh came out and explained everything so wonderfully. The techs were nice and did a fantastic job. I would 100% recommend them! Thank you all so much.

Review 29 (2017-07-26 - Rating: 5)
We have been with Temperature Doctors for a long time now and cant say enough wonderful things about them. They are all great people and quick to help. Highly recommend!

Review 30 (2023-09-13 - Rating: 5)
Very professional and I appreciate how they took the time to educate their customers about their current setup and how it can be even better.

Review 31 (2022-07-11 - Rating: 5)
Very great experience. My good friend Josh and his team were on point and very communicative through the entire process.

Review 32 (2021-12-21 - Rating: 5)
I worked with Marcus. It was great experience and he was very communicative.

Review 33 (2022-06-29 - Rating: 5)
The guys did an amazing job. It was a tight spot to get to and they were able to get the job done on time.

Review 34 (2022-08-03 - Rating: 5)
Temperature doctors installed AC June 15th there are absolutely professionals at there job

Review 35 (2019-09-09 - Rating: 5)
They did a great job, installed a wonderful system for a fair price and worked efficiently.

Review 36 (2017-08-17 - Rating: 5)
Marcus & team were awesome. Polite, prompt, & helpful. Highly recommend.

Review 37 (2023-11-07 - Rating: 5)
These technicians were knowledgeable and experienced. They walked me through the process of owning and operating my new furnace/air conditioner. They were helpful to me in the sense they explained the whole operating procedure and explained everything to me with patience and clarity no big words. Their manager came afterwards them and inspected their work and asked me once again if I was satisfied or had concerns to simply call or tell em there. They were courteous during the whole process I would definitely recommend these guys to whomever asks. Thank you again.

Review 38 (2023-09-23 - Rating: 5)
Recently got a Napoleon Furnace and Bosch Heat pump installed by them and couldn’t be happier. Josh was super helpful and flexible (my schedule has been crazy) he never showed signs of frustrations and always was prompt in answering any question I had at any time of the day. The crew was quick, professional, and respectable. Couldn’t be happier with this company and group of people I worked with. Randy walked me through at the end of the install and went through the ins and outs with me and explained it all greatly. 10/10 would use them again and plan too in the future.

Review 39 (2023-12-08 - Rating: 5)
Amazing customer service. Quality and reliable work!

Review 40 (2024-06-15 - Rating: 5)
Great people professional, knowledgeable ,class act

Review 41 (2022-09-13 - Rating: 5)
Awsome,.... professional workers at there best.friendly and good fast quality work..sell only the best products ..

Review 42 (2022-06-23 - Rating: 5)
The Tech.. came at the time they said and diagnosed the issue I was having. I would recommend there service.

Review 43 (2024-03-13 - Rating: 4)
Excellent work.. affordable price

Review 44 (2023-04-20 - Rating: 5)
The crew was polite and proffesional. They explained with great detail how my new hvac system works. They went above and beyond to make sure i was satisfied. I would highly recomend them to anyone who needs a new hvac system.

Review 45 (2017-08-07 - Rating: 4)
Did an emergency furnace replacement in 2015.. Did a great job.

Review 46 (2021-03-01 - Rating: 5)
My AC coils started icing up. After weeks of using my work lights to melt the ice I finally called Temp. Docs to take a look. They were thorough and professional. I priced shopped around and also got second opinions to make sure the original diagnosis was accurate. One year later our new AC is working fin and we haven’t had any issues.I would recommend them

Review 47 (2020-12-26 - Rating: 5)
My 26 year old furnace quit working on Christmas Eve. I called the temperature doctors at 9:30 AM and they were at my door at 12 o’clock. A new furnace and was not surprised at that. The team came on Christmas day and worked all day putting in the furnace and cleaned up so well after they were completed. I would recommend the temperature doctors to anyone family and friends. They are professional and great to work with. Their price was fair and they did not charge extra for coming out on Christmas Eve and Christmas day. Thank you thank you thank you!

Review 48 (2022-11-05 - Rating: 5)
The work was done with great attention to detail.

Review 49 (2020-01-20 - Rating: 5)
Temperature Doctors Heating & Cooling Inc was very professional and punctual. My furance went out on one the coldest nights this far...I contacted this company and they were on it! Randy and Seth came out and had my heat working within a few hours. They took the time to show everything to me throughout the process and to explain all the changes and work they accomplished once the work was completed. Randy kept assuring me during the process, that I will have heat soon. I truly appreciate this company taking the time to help me quickly and Randy and Seth for their professionalism. I would highly reccommend this company. The owners of this company are great people and truly make sure their customers are taken care of.

Review 50 (2018-04-15 - Rating: 5)
I had a problem with my air conditioner not working. I called Temperature Doctor and the problem was accurately diagnosed, and the repair was made quickly. They handled everything in a very professional and customer friendly manner. When I had a relative that had problems with their furnace I quickly recommended Temperature Doctor based on my experience!

Review 51 (2021-12-07 - Rating: 5)
I recently had to replace my furnace and did the air conditioner at the same time. They were friendly, professional, efficient, and the cost was reasonable. I would highly recommend this company for HVAC installation and maintenance.

Review 52 (2022-10-13 - Rating: 5)
Seth is great tech!

Review 53 (2019-12-23 - Rating: 5)
Our system is very complicated it is gfa, geothermal , zone heating, boiler all in one we have used several of the so called mechanical engineering pros . previously , only to have very poor quality results, and verrry expensive . We are limited on the type of professional we choose as we have a boiler.. We called the TEMPERATURE DOCS WE WILL BE CALLING THEM AGAIN.. The tech was very knowledgeable, he didnt try to convince us on what he thought the issue was then try to upsell and or fix what didnt need fixing/ replacement and they are able to fix /repair/ replace all/ any of our system if needed .. Yes ,we will be contacting them if future needs are required.

Review 54 (2016-08-10 - Rating: 5)
About a month ago I had a power surge at my home and it ruined all the electrical components of my central air unit. My home warranty sent out the Temperature Doctors, after a few days of going back and forth with my home warranty( they refused to cover power surges or replace the cracked heat exchanger on my furnace) we called the Temperature Doctors back and not only did they new units delivered and installed within. 3 days they also were very helpful with the financing. Marcus, Josh and thier team, not only were very courteous and helpful in this crisis but the installation was outstanding. They took time out of their schedule to submit all the information to Comed and Nicor for us to receive the rebates for having energy efficient AC and heating. I couldnt give a higher recommendation for any other company. In my personal opinion they are the best Rockford has to offer.John and Adanery Lane

Review 55 (2020-09-21 - Rating: 5)
Awesome people and very knowledgeable and professional

Review 56 (2024-06-17 - Rating: 5)
Excellent service, very responsible employees and Josh was always attentive to everything, Thank you for solving the problem