Pearson Plumbing, Cooling and Pest Control

Located in Rockford, Illinois

Address: 2415 20th St, Rockford, IL 61104, United States

Phone: +1 815-398-8312

Rating: 4.5

Services

Wheelchair-accessible entrance
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-02 - Rating: 5)
Left a message on their website contact us form late Friday night about having a gas lines moved.They called me Monday am at 9 and got me a quote over the phone, and scheduled the install for Tuesday.Line was moved in less than 2 hours and cost me a heck of lot less than what I expected.Don’t hesitate to give them an opportunity to earn your business. My work is warranted for a year!I’ll be calling them again.Happy Customer all around and the job looks incredible!I was expecting scheduling alone to take weeks not days.

Review 2 (2024-09-11 - Rating: 5)
We had the classic homeowners nightmare. Went down to the basement, and saw that our water heater dumped all its water from the bottom. Not a great thing to wake up to.We called Pearson, not only were they upfront about the pricing, but they were able to send a tech out that day. We believed the warranty was expired. Sean, our Pearson tech that arrived. Saw that I was a veteran. He thanked me for my service, and was extremely polite and knowledgeable about his job. He asked if it was ok for him to look up my model and see if warranty was still valid. Well luckily!! It was! It still had 1 month until expiration. So Sean our Pearson tech was amazing! Not only was he extremely polite, on time, and communicated everything he was doing and why he was doing it. He also saved us over $1,300!We have used Pearson plumbing before, and had a great experience then as well. That was on Christmas Eve! They came out so quick, and were extremely polite and professional.I wound recommend Pearson plumbing a 100x over! A great experience, from something that could’ve been a very big headache.Thanks again to Sean, and Pearson plumbing for all of their help.

Review 3 (2024-07-17 - Rating: 5)
Called Pearson for a clogged shower drain. They were able to get me scheduled quickly. Keegan was my technician, and he was SO nice! Very friendly and informative. He had the drain unclogged in a matter of minutes, and ran water through for 5 minutes to ensure it was completely unclogged. What a difference it makes to get service work done by someone with a positive attitude who seems to enjoy their job! Highly recommend!

Review 4 (2024-10-06 - Rating: 5)
Called them in an emergency situation on a Saturday at 230pm, where two other plumber either gave me the runaround and/or didnt show up.After my phone call, their plumber was out her in 45 mins and solved my situation in 30 mins without getting price gouged.I will keep Pearson Plumbing in my phone and use them from now on!.Highly recommend them for all situation for plumbing.Thank you!!!!

Review 5 (2024-09-26 - Rating: 5)
Kitchen sink was slow to drain. Matt from Pearsons discovered that the pipes in the basement were not pitched correctly and fixed it on the spot. Explained everything and was quick and efficient. Highly recommend!!

Review 6 (2024-09-30 - Rating: 4)
My original furnace died, so after viewing wonderful advice on local TV for cold weather by Pearsons Manager, I chose Pearsons for installation of new furnace. It works great!

Review 7 (2024-12-19 - Rating: 5)
Wow!! Just have to say thank you so much for taking care of my mother in law, Judy!! She had no hot water and Mark solved the problem quickly and efficiently!!

Review 8 (2024-12-05 - Rating: 5)
Called about a leak in my ceiling, roofer had said no roof problems, plumber found a vent pipe cracked in 2 spots, repaired right away, leak gone, very thorough and professional showed me everything wrong and what they were doing, never had a problem with pearson

Review 9 (2024-11-22 - Rating: 5)
Thank you Keith for the servicing of our furnace and garage heater, you are the best , very professional and very nice person to speak to.

Review 10 (2024-01-09 - Rating: 5)
I called Pearson because our faucet that we had installed only two months prior became defected and we needed help quick! They were able to schedule a call next day, ask us questions about our needs and were able to help fix our faucet the next business day! The service was great and affordable, especially after having to do a second install. Would highly recommend!

Review 11 (2024-07-15 - Rating: 5)
Not the cheapest in town, but the service in incredible. Quick, and painless response, by skilled plumbers, who do the job right every single time. Worth every penny!!!!

Review 12 (2024-03-26 - Rating: 5)
We had a backed up floor drain in our basement. I called Pearson, and they got someone here within a few hours. Keegan was who helped us. He identified the issue quickly and fixed it quickly, all while explaining everything. He was friendly and knowledgeable. We will definitely call Pearson in the future if we need help!

Review 13 (2023-12-28 - Rating: 5)
I appreciate the customer service call backs from Debbie and Kayla. The promptness, and professionalism of Matt (service tech) was a welcome sight. Problem fixed and even got some good advice on keeping the kitchen drain clog-free. I will use your services again. HAPPY NEW YEAR!

Review 14 (2019-11-14 - Rating: 5)
Furnace blower went out on a Sunday and the on call tech helped save a $600 visit. They showed up first thing in the morning and were here with space heaters before the other two places even called me back. I now have a new furnace and the basement is cleaner than when the arrived.

Review 15 (2023-10-11 - Rating: 5)
I had an appointment scheduled with another company, but they were two days out. I called Pearson in the evening, and they got me in the next day; they called back bright and early to follow up with a time. The people i spoke to on the phone were kind and efficient. Josh was the plumber who came out to fix the gas leak and he went above and beyond! Answered all of my questions until I had no more to ask. Reassuring, efficient, amiable, knowledgable and FAST. Loyal new customer, thank you so much!

Review 16 (2024-01-17 - Rating: 5)
Our sump pump was backing up on a Sunday so I called Pearson Monday morning to see when they’re available. I was shocked to hear that they could come out that same morning! Within an hour they were able to get the pump working and the water back down. Professional , prompt and reasonable service! Thank you

Review 17 (2024-04-14 - Rating: 4)
Well, the young man was very sweet and he took care of my 2 sub pumps, but he said to call when it wasnt overtime hours because it was dark outside and he couldnt fix the outside until another day. So you fixed the inside. But then the lady called back and said we needed to fix the inside and get the right parts. You just fixed it up well. I paid almost $500. I cant afford another dime. I thought this was fixed and good to go, so I dont know. I think it was just a little costly for me. And now I still gotta pay somebody else to come out and fix the outside because he pulled it out of the ground. He said that it was plugged up down there. But they say they dont do the outside work. I have to get hold of somebody else. So thats even more money. Otherwise you did a good job. I guess other than hes gotta come back and redo it. That makes no sense. For the amount of money you just stop the problem but didnt fix the problem.

Review 18 (2024-03-27 - Rating: 5)
We had a pipe leak/burst. My call was taken right away. A technician arrived in 15 minutes and found and resolved the problem. Each interaction was excellent, from my phone call to the service technician. Thank you!

Review 19 (2023-12-12 - Rating: 5)
Had a problem with service but decided not to make a big deal of it...until someone told me, No -- you should make a big deal out of it. I despise confrontation, and a couple of months has passed already. But I called Pearson, spoke with Don & he was great...He listened & agreed to send someone to fix the issue. Not only did Pearson send a 2nd tech, but they did it for free & hes coming back (for free!) when a missing part arrives. THANK YOU, Pearson! Customer for life now. Thanks for listening & giving a hoot! 🏆

Review 20 (2023-09-14 - Rating: 5)
Mark was on time, and extremely professional. Fixed our problem in a very quick order,Including parts, and very reasonable cost, Id recommend Pearsons to any & everyone. Thank you.

Review 21 (2024-07-13 - Rating: 5)
5 stars for Pearson Plumbing from setting up an appointment to the person they sent with the best experience to fix a bad situation and it wasnt so bad thank u so much

Review 22 (2023-03-11 - Rating: 5)
My hot water line under the kitchen sink cracked above the shut-off valve that was broken, Pearson came on time and within the first half hour had it fixed and not leaking any more. I am very happy with the company and service they always provide.

Review 23 (2024-02-18 - Rating: 5)
They were great! Came right out fixed our plumbing issue right away. I had a problem after hours they called me back right away & had the problem fixed within minutes. Highly recommend!

Review 24 (2022-11-28 - Rating: 5)
Excellent professional pest service!! Brian gave us great service and with so much knowledge. Really appreciate getting to the root cause of our problem and so glad he took care of the attic and whole house.We will continue to use Pearsons from now on.

Review 25 (2023-06-01 - Rating: 5)
We had a problem with our outside AC unit not cooling. We called Pearson and was greeted by a very pleasant and professional customer service person. We had a service technician at our door the same day that we called. The service technician, Kevin Simmonds was also very pleasant, professional and knowledgeable. He had our AC unit up and running in very little time. Additionally, he thoroughly checked other areas relative to proper maintenance. We will always call Pearson for all of our plumbing and HVAC needs.

Review 26 (2018-08-10 - Rating: 5)
Pearson has provided services for us several times over the years and weve consistently had wonderful experiences. Today Mark installed a hot water heater and was very professional, experienced and friendly. I liked that he called before he came and communicated about what he was doing. The installation was faster than I expected, and the price was great. Thank you!

Review 27 (2023-01-02 - Rating: 5)
I had an issue with my basement drain after hours. A technician called me back shortly and we determined it was not an emergency. The office called me the next morning as the tech said they would and I had an appointment the same day. It was taken care of promptly by Doug. Wonderful and honest tech. I plan to use them in the future. Great service!

Review 28 (2023-10-03 - Rating: 5)
Pearson is my go to business for all our plumbing needs. They are friendly, professional and get the job done every time. Definitely 5 stars!

Review 29 (2023-01-08 - Rating: 5)
Woke up to no hot water. Placed a call. Within an hour had a call back and appointment scheduled. Upon arrival Mark explained that they could replace parts but for the cost they recommended replacing the unit. We agreed on a fair price and it was done in a couple hours. Thanks so much Mark and Pearson!

Review 30 (2023-05-31 - Rating: 5)
I am a person who does not look for services much, but when something is offered to me it is because I really need it. And the truth is that they are 10 out of 10, they are the best, they came quickly, the same day they changed the hot water tank. They changed it immediately, other things came up that they had to fix and they didnt say no, they repaired other things that I needed and since they didnt finish because of everything else that it occurred to me to ask for, they came back as soon as possible to finish it, at all times they told me Yes, with everything I asked for, they gave me good service at a good price, I really recommend it 100%.

Review 31 (2018-03-21 - Rating: 5)
What a wonderful experience it was working with this company. We needed a new furnace and water softener so we called Pearson. The lady that answered the phone was extremely kind and professional and answered all of our questions. The service techs that they sent out were knowledgeable, polite and very efficient in their work and cleaned the work site up better than it was before they started. They wore booties and laid down tarps to protect our floors. They worked hard and did a great job!!! We have always been pleased working with Pearson. This is truly a professionally run organization!!!

Review 32 (2022-11-17 - Rating: 5)
The folks at Pearson are friendly, professional, and incredibly responsive.the cost always comes in under what we assume it will be , and they get everything done quickly and efficiently. Most recently we had some required repairs to sell our house, and they fixed everything in just about 2 hours. We Ill continue to use their services in our new home!

Review 33 (2020-06-05 - Rating: 5)
Our water heater suddenly pooped out after 10 years of service. Called Pearson and spoke to Rhonda. She was a delight. Their service people Michael and Jonathan were at our house within 2 hours. They did a superb job installing a new unit at a competitive price and took away the old worn out water heater. Very neat, clean and very professional. Highly recommend this company! Will call them in the future for other needs regarding our furnace and air conditioner.

Review 34 (2019-12-10 - Rating: 5)
I have been a regular customer for years and thats because I stay loyal to those that are loyal to me. They deliver quick and top notch service every time. I called today (coldest day of the year so far) at 8:35 am for an early cycle problem with my furnace. Ahmed pulled in my driveway at 9:26 am. He quickly and expertly diagnosed and repaired the problem. So within 2 hours of my call, my furnace is running trouble free! Highly recommend!!

Review 35 (2018-09-20 - Rating: 5)
Pearson was able to replace my leaking water heater within a few hours. Jason was polite and very careful about keeping the area clean and left it in great shape. We appreciate the speed and workmanship shown to us.Bruce

Review 36 (2018-08-10 - Rating: 5)
Was very happy with service. Called Pearson on Wednesday afternoon and by Friday morning I was getting my new furnace and air conditioner installed! Everyone involved was very patient, pleasant, courteous, and professional. I have used Pearson for years and plan to continue to do so! Will recommend to my friends and neighbors.

Review 37 (2018-11-01 - Rating: 5)
Called in Monday, had a service tech out the next day. Ending up purchasing a whole new system, they were out the following day to install it. Kevin and Chuck were top notch the day of installation, and John was very helpful for the service. I would recommend Pearson to anyone

Review 38 (2021-01-22 - Rating: 5)
I reached out late Thursday evening about our plumbing issue and received a call first thing Friday morning stating that they were able to come over. The plumber that came, Craig, was very friendly and efficient. I will definitely use their services again.

Review 39 (2018-09-07 - Rating: 5)
Mark was excellent. He has been here before and even remembered being here and removing a wine stopper from my disposal. He is very courteous and a professional! Pearson has a great employee in Mark. He took care of our problems very efficiently.

Review 40 (2020-11-14 - Rating: 5)
Our logistics coordinator came in on Saturday morning to find the line in the mens room bathroom had broke off. Called Pearson and the girl that took the call was very polite and friendly. Set us up with an appointment - explained they were busy but she would get someone out as soon as possible. John called when he was a half hour away. Fixed the problem!! Very courteous and professional! We very much appreciate the service!Thank you - Ideal Welding Systems

Review 41 (2019-01-26 - Rating: 5)
Wow! I called Pearsons about a pipe burst and within an hour they showed up. Mark was prompt and courteous during his visit and gave me tips on how to protect pipes during the frigid cold of winter. Very satisfied customer and will recommended for all services!

Review 42 (2018-10-05 - Rating: 5)
We are very pleased with our new water softener installed by Mark. He was helpful and thorough. We felt confident in his diagnosis of our water pressure and temperature issue. The job was done efficiently and well done. We would certainly call on him again.

Review 43 (2023-07-02 - Rating: 5)
These guys are Amazing!! We have had them help us out on many occasions at our home and our Business ....They Always go above and beyond!!! Highly recommend!!!

Review 44 (2018-10-15 - Rating: 5)
Great service! Chuck and Kevin were very friendly and made sure everything was done with quality work. They left everything very clean and explained how everything worked when they installed our new furnace, air conditioner, humidifier, and thermostat. Definitely recommend!

Review 45 (2017-05-04 - Rating: 5)
I called at noon today to make an appointment. Their dispatch sent Aaron Cooper and he was at the house by 1 pm. He was extremely knowledgeable, explained all the new plumbing parts, worked extremely fast, and even came in at a price that was about half of what I expected. I will continue to use them for my plumbing maintenance and emergency needs. Great customer service at a fair price.

Review 46 (2023-03-13 - Rating: 5)
What a good service. Im very pleased. Douglas and his bother flush de water pipes in my house. They explain everything and did a good job. Affordable prices.

Review 47 (2018-09-10 - Rating: 5)
I’ve had great service using Pearson I joined the No Problem Club after having our A/C freeze up and ruin the circuit board on our furnace. We always get quick service the schedulers are easy to work with and figure out a time to come. We have also used their plumbing and pest control service and been happy. John who has worked on our furnace and A/C also came to our house on his day off because he already new what the problem likely was and new we had little kids at home who needed heat ASAP during the winter.

Review 48 (2018-09-25 - Rating: 5)
Pearson is great. Brian has been so helpful! His turnaround time is always quick. And he always does a great job at explaining what is going on and why and how to prevent it from getting worse. Couldnt do it without him! :)

Review 49 (2019-02-14 - Rating: 5)
Excellent experience. Jim dealt with my issue quickly and professionally. His knowledge and expertise was fantastic. Went above and beyond what I expected. Would not hesitate to call Pearson again. Thanks again Jim.

Review 50 (2018-08-13 - Rating: 5)
Pearson was very professional and courteous during my whole experience ... My technician, Keith, did an excellent job repairing my air conditioner. He was polite, friendly, and knowledable. I will not hesitate to call Pearson for future repairs.

Review 51 (2015-05-09 - Rating: 5)
What a great team, Mark and Robert were so friendly, professional and did a great job. They installed everything made sure it worked and trained me on the remotes. GREAT GUYS! The are a good team. Thanks again Mark Robert. I am enjoying central air.

Review 52 (2017-01-03 - Rating: 5)
Ive dealt with Pearsons on multiple occasions - for HVAC and plumbing - and theyve been wonderful each and every time. Ive called them here for plumbing at my new home three times now and its been thorough and quick, friendly and knowledgeable.Craig was the last one to come by - second time Ive seen him - and he was able to pinpoint the issue and address it within an hour. I get it was also the luck of the issue - I expected it to be worse - but even for the issue at hand, pricing was a pleasant surprise.Highly recommend!

Review 53 (2019-04-16 - Rating: 5)
Water heater went out a few days ago. Pearson came out and did a great, fast job replacing it with a new one. Cheaper than home depot and a couple other places when calling for a quote. Would recommend, guys are nice and respectable! Thanks pearson.

Review 54 (2018-01-02 - Rating: 5)
Fast, efficient, friendly service. Pearson Plumbing sorted us out with a number of plumbing jobs, around our house which we recently moved into. The friendly plumber was at the house within the hour, explained each of the issues that had to be addressed in a very clear way that allowed us to make an informed decision about what was needed, and what could wait. We would definitely recommend Pearson Plumbing. Thanks guys.

Review 55 (2018-10-16 - Rating: 5)
We needed a bathroom fixture replaced and Pearson sent Mark to do the work. Mark was very friendly, knowledgeable and professional. The work was completed in short order and we are pleased with the work preformed. GOOD JOB!

Review 56 (2019-04-11 - Rating: 5)
Mark did a awesome job of setting up the water line for my fridge at my new house! Very professional and fast. I would highly recommend anyone go to Pearson for their plumbing needs!

Review 57 (2022-08-07 - Rating: 5)
We returned home (10pm) after being away a week to a water issue in our basement. Ugh. A thinning copper T line sprung a leak and made a big mess. Shut off the water and waited till Sunday morning to make calls. First several contacts not available. Called Pearson. That was at 10am Sunday (answering service). By 10:15, a service person called me back to let me know rates for Sunday calls. At 10:30, the technician shows up (Austin). At 11:30a, Austin was completely finished with the repair and leaving my home. A very professional job. I have my guy that I generally use however, he was not available. Im thankful a friend suggested Pearson. Austin was efficient and professional. Pearson will definitely be on my call list for any plumbing or HVAC emergencies. Thank you.

Review 58 (2019-09-09 - Rating: 5)
Made an appointment & the guy, Ken, showed up promptly. He was very efficient. They have done other jobs for me & I am never disappointed. I will use them again(if & when necessary.) I highly recommend them.Thank you very much!!

Review 59 (2018-11-10 - Rating: 5)
Bryan did an excellent job replacing our old water heater,which was located in the crawl space. He made sure everything was working well before he left. Hard job but he mastered it and I would recommend him on any task you need done. GREAT WORK.

Review 60 (2015-11-21 - Rating: 5)
So glad that we called Pearson Plumbing & Heating to install our new water heater. Justin came to the house, was professional and knowledgeable and had the new one in and the old one out quickly and without any mess. Its great to have hot water again and we will definitely be calling them back the next time a need arises!

Review 61 (2021-06-08 - Rating: 5)
Arrived 2hrs. before estimated time and had our leaking toilet fixed in about an hour. This was the second time we have had them do work for us this year. Great job.

Review 62 (2022-09-23 - Rating: 5)
John Witt sold us the new system. He was very helpful never pressured us to make a quick decision. Jeremy and Jessie can to install the new Heating and AC. They were on time very polite and explained the new thermostat. They cleaned up after themselves. They added a new heat run. It was a difficult job. And they did a great job. Glad we chose Pearsons for our new furnace and AC. Dave and Sandy Wallschlaeger

Review 63 (2015-12-31 - Rating: 5)
Recently experienced a clogged sink and was unable to clear myself. Thus, I called Pearson as I have trusted them for many years. Within a few hours, their service technician was at my door. He was prompt, efficient, and friendly. Within a short time he was able to diagnose the problem and resolve it. I definitely would call them again for just about any plumbing problem.

Review 64 (2019-03-05 - Rating: 5)
Pearson did a great job repairing my shower. Mark arrived when he said he would, was very courteous and professional. Overall, very pleased with the overall service.

Review 65 (2018-09-22 - Rating: 5)
We had a great experience with Pearson Plumbing. They were able to help us by identifying a problem that cost much less than replacing our water heater. We will definitely use Pearson in the future.

Review 66 (2022-06-23 - Rating: 5)
I have been a customer of Pearson since 2001. I have trusted them for my electrical, plumbing, and HVAC work. Great service. Friendly and professional staff both in the office and out in the field.

Review 67 (2018-09-05 - Rating: 5)
My tech, Mark was great. Fixed my leaking faucet was fixed very easily. Faucet works great. This is the second time I have used Pearson and have had great results both time. Thanks Pearson!!

Review 68 (2018-08-18 - Rating: 5)
Pearson is a local union contractor we trust. We recently had two unrelated plumbing issues at the house within a few days of each other. Both times they were able to come out within 24 hours, gave an honest assessment of the issue and performed a quality fix at reasonable cost.

Review 69 (2018-09-27 - Rating: 5)
Went online this morning to schedule a service call. In spite of the fact that I had forgotten to update my phone number with them, Keith took a chance and showed up when he was unable to reach me by phone. Yeah! The furnace was not working last night and it was very cold. Thanks, Keith and Pearson for your always excellent service!

Review 70 (2018-08-24 - Rating: 5)
I have dealt with Pearson for all my plumbing needs and am very satisfied with their service. I talked to Rhonda about scheduling a sump pump installation and she was very professional. I would highly recommend them based on past experiences with Pearson.

Review 71 (2018-09-17 - Rating: 5)
The mechanics of your home can sometimes be a mystery, but the gentleman who came to my home answered all of my questions and explained how my appliances worked so I could do some trouble shooting myself before calling Pearson next time. I appreciate that. He fixed the problem quickly.

Review 72 (2015-11-02 - Rating: 5)
Ken is our go to plumber at Pearson and he is excellent; he always knows just what to do and does it perfectly. He is also very nice, courteous and willing to answer any questions you may have. Thank you for a great job, well done.Laura and Bob OConnell

Review 73 (2018-10-04 - Rating: 5)
Pearson plumber, Mark just installed my new dishwasher. I never have to worry when Pearson’s shows up, I know the problem will be fixed in a competent manner. It’s a relief to have this company to depend on ! Life is busy enough and Pearson takes my worries away ! Thank you to everyone at Pearson’s for over ten years of excellent service !

Review 74 (2018-08-21 - Rating: 5)
The Service and installation crews were very knowledgable and polite during the troubleshooting of my old system and during the install of a new furnace and AC system. They provided factory rebates on the system and tackled the rebate paperwork with ComEd during the install visit. They were all careful to avoid tracking dirt into the house and they cleaned up nicely when it was all done. Very professional and courteous all the way around. Install looks great and the new Rheem equipment is nice and quiet. Great job guys.

Review 75 (2018-06-14 - Rating: 5)
I received service within a couple of hours. Chuck did an awesome job. Was efficient clean respectful and covered his shoes!!! Keep up the great work. Thank you so very much!

Review 76 (2019-04-09 - Rating: 5)
I needed a leak fixed in my bathroom and Pearson replied to my email right away and they had an employee show up the next day. He (Mark) had it fixed right away for a reasonable price. I will be using Pearson for all of my future plumbing needs.

Review 77 (2021-03-03 - Rating: 5)
Craig came and installed a hot water heater. He was very prompt. It was a pleasure to have him in our home. We had used him a few weeks earlier to fix our drippy bath tub. I will use him in the future for all our plumbing needs. Thank you Craig u r the best

Review 78 (2019-02-26 - Rating: 5)
Highly recommend Pearson Plumping! Theyre professional, quick, reasonably priced and do a great job! Aaron from Pearson was super friendly and helpful in our time of need! Thank you so much!

Review 79 (2021-06-02 - Rating: 5)
The whole phone call to explain the problem we had and schedule a same day visit took 1 min 27 seconds. No phone prompts! An actual person answered after 2 rings. Ken showed up a few hours later, on time. He was able to diagnose and replace our water softener the same day. He was courteous and cleaned up after himself. I can’t say enough about the amazing service we received.

Review 80 (2019-07-24 - Rating: 5)
Top notch service from these guys! I had a soiree at my house (which has 8 acres, two ponds and an hour away from Rockford) and I had had terrible service from a competitor (I didnt know Pearsons did mosquito spray) and I was completely under the gun for getting a spray before the party. I saw their ad on a billboard on Perryville and wrote down their name. It took one phone call and they were at my house in less than 48 hours. Their technician was great, did an awesome job and the mosquito population was night and day difference for my party. Weve never had our land sprayed before and it made a HUGE difference so look forward to making this a regular thing. Thank you guys for being so accomodating!

Review 81 (2018-07-18 - Rating: 5)
So, we had the pleasure of working with Pearson twice this week. The first time was to stop a plastic valve leak leading to one of our sillcocks. This was an emergency service, and Aaron Cooper did the job in a very timely manner…saving us quite a bit of money for the call. The second call was when Aaron came back out to replace the sillcock, valve, & piping linking it into our main water line. He was very knowledgeable and really explained all the pieces that were added and why they were essential for the fix. In fact, I was so impressed with the work and the amiability exuded by Aaron that I asked for a bid on some other plumbing issues. I would highly recommend this company, and will be using them again in the future.

Review 82 (2020-03-17 - Rating: 5)
My brother is recovering from an illness, realized he had no heat this morning. Called Pearson and within an hour John came, repaired the problem, and was totally a pleasure to have here. Knowledgeable, friendly and quick. Thanks Dan

Review 83 (2018-10-11 - Rating: 5)
I have used Pearson for years for repairs but now I had a new furnace and air conditioning unit installed and Pearsons made the process very easy from the quote from John and then the install on time and answering any questions I had. Very satisfied,

Review 84 (2018-10-17 - Rating: 5)
11/17/18 . Today I had a furnace and an a/c installed by Kevin and Chuck. They both were very knowledgeable and pleasant. They were very patient with my many questions. I certainly would welcome their return if I have a future need.

Review 85 (2018-10-17 - Rating: 5)
I just had a new faucet installed. Mark was the Plummer and did a great job. He has been here before and I was happy to see him again. I always call Pearson.

Review 86 (2018-08-23 - Rating: 5)
Mark did a great job installing a new faucet in my bathtub! Very professional service & done in a timely fashion. Will be scheduling more plumbing projects in the near future!

Review 87 (2022-11-17 - Rating: 5)
So i had back from sewer line and i called root rooters and service was 500 and they told the sewer line was in curve so they cam estimate on for 6k. I was in shock! And so i call this company and they did free check up on sewer line and person was Michael And you guys saved me thousands. I will come back again. Thank you so much

Review 88 (2021-09-23 - Rating: 5)
I have had this company to my house for a few things. New water softener, new waters heater and also pest control. Theyre always done in no time and Ive never had a problem with any of it since it was installed! Great company! I would highly recommend to anyone and have on nextdoor.com!!

Review 89 (2016-03-07 - Rating: 5)
Had a pipe break in a difficult spot on a Sunday. Our regular plumber did not answer phone. Called pearson and some one was out in half hour. With in 45 minutes the plumber efficiently fixed our issue. I liked how he had a tablet and took a credit card via it. The plumber had good customer service skills, had the experience to understand the structural elements of our home and efficiently complete the job. I will add that the bill was much less than expected. (On a sunday, emergency service)Thanks pearson!

Review 90 (2015-04-10 - Rating: 5)
Pearsons is wonderful. Twice they have come out and helped us. First with a new furnace last winter when it was 20 below. Then just recently when the sewer pipe backed up because of tree roots. The prices were very good compared to what some other company wanted to come out on a Sunday. I will only use them from now on and be more than happy to refer them to everyone I know who needs any ot there services.

Review 91 (2022-03-30 - Rating: 5)
Weve called Pearson for all of our plumbing/ heating/ air needs. (And we bought a house that needed pretty much everything! Faucets, water heater, water softener, furnace, April aire, work on toilets) Its a little pricier than other places but I believe were getting quality products installed and worked on by knowledgeable workers. Never had an issue.

Review 92 (2023-12-08 - Rating: 5)
Ive been a long time Pearsons customer. The folks who come out to the house are respectful, friendly and customer oriented.

Review 93 (2015-07-16 - Rating: 4)
We were new to Rockford and didnt know who to call for a boiler replacement and the installation of Mitsubishi ductless splits. We used Pearson for both the boiler and the Mitsubishi systems, and we regret these decisions. Pearson is either going through some major growing pains or they are just incompetent, both at an administrative level and at the service/repair/installation level. After the latest problem that included a major scheduling clusterduck on Pearsons part, we had had enough. I recommend that people take their hard earned money and time elsewhere.UPDATE: Pearson worked very hard to resolve our issues. They have bent over backwards to make this right, and they have done a great job. At this point I would say give Pearson a chance, and if you are unhappy, let them know. I revised our initial one-star rating to a four-star rating based on Pearsons willingness to listen to their customers and make changes.

Review 94 (2018-08-26 - Rating: 5)
The technician was very professional and came out on a Sunday morning when our air conditioner quit working. He provided prompt service and I would highly recommend them to anyone. Great company!

Review 95 (2018-09-24 - Rating: 5)
Mark stopped in the same day we called (today). Diagnosed our leak coming from our toilet upstairs. He was very efficient and polite. Thank you!

Review 96 (2019-01-17 - Rating: 5)
Mark did an awesome job! We had a damaged natural gas line and he had a new one installed in no time. Excellent workmanship!

Review 97 (2023-06-08 - Rating: 5)
They have been super helpful and were so flexible communicating between my landlord and myself! They have all been super nice and straight forward.

Review 98 (2022-06-23 - Rating: 5)
Douglas Dunkin and Matthew Haynie fixed a kitchen drain piping issue at my house. These guys did an awesome job! I am very happy with the results. I would recommend these guys!

Review 99 (2021-09-03 - Rating: 5)
Aaron was very kind, and very knowledgeable. He did the work with professionalism! Im in the process of selling my parents home so he needed to do a water test, seal one of the toilets and install a new sump pump. He went up and above the call of duty and if I was able, I would give him 100 stars!

Review 100 (2023-01-20 - Rating: 5)
Always provide fast and professional services. Matt has good old fashioned manners. Would highly recommend.

Review 101 (2019-04-25 - Rating: 5)
Mark did a great job fixing a water heater and calling for flood assistance. Came quickly. Extremely courteous. Use them any time.

Review 102 (2018-12-11 - Rating: 5)
Mark came and fixed our upstairs drain which was leaking for sometime. Mark introduced himself when arrived, very friendly and amicable person. Way to go!! Appreciate service.

Review 103 (2018-10-03 - Rating: 5)
10/3/2018Josiah worked with me over several days for my bi-annual pest control services watching the weather and working with my schedule. We have used Pearsons Pest Control Service for several years. Isaiah thank you for doing a great job and being so polite.Dana J Norup

Review 104 (2018-09-27 - Rating: 5)
What a fast and efficient response to the bees nest that was disrupted by the Service man working around the rear siding of the house. A special chemical was applied and in a day no more swarming. Mike was informative & helpful with the compost in the same area.

Review 105 (2019-02-17 - Rating: 5)
Want to shout out to Keith! Awesome tech! My furnace went out and I checked the typical things that may cause it and there was an error code said that the flame sensor was dirty. Ok, I think I can do this, well I didn’t get it working because I cleaned the igniter instead. So, I did the next best thing and called Pearsons I have been using them for years. Well, Keith called me to see what was going on and after I told him the situation he walked me through how to clean the correct part. Being female, he talked to me with respect and we got the furnace back to working order. Thank you again!! #❤️Pearsons!

Review 106 (2019-04-30 - Rating: 5)
Our go-to plumbers. Competitive pricing. Knowledgeable. Always friendly and willing to explain how things work. They give us peace of mind that a job is done properly, the first time.

Review 107 (2022-08-23 - Rating: 5)
This place is the best. They came out right away, were on time, professional, friendly, and fast. Mat explained everything and provided detailed notes of his visit. I will definitely be using them again.

Review 108 (2021-04-13 - Rating: 5)
They are the best!! Highly recommend!! They take care of you and they are not only very professional but very nice. They not only did their job but made sure the other company came back and finished their job and that you were satisfied with them also.

Review 109 (2018-09-04 - Rating: 5)
Mark was very professional and did a great, quick job. I have always had wonderful work from Pearsons.

Review 110 (2018-08-13 - Rating: 5)
Very fast service, much quicker than I expected. My kitchen faucet was almost unworkable due to lime buildup but Mark got everything in like-new shape. Thanks.

Review 111 (2023-07-17 - Rating: 5)
Honest and fair. Great service they always seemed to find a way to get over and fix our problem. Ive used them for last 17 yrs.

Review 112 (2018-09-17 - Rating: 5)
Pearson (Kevin, Chuck, and Mike) installed a central air conditioner in my home. They arrived on time and did a professional job. They were courteous and cleaned up afterwards.

Review 113 (2018-09-06 - Rating: 5)
Fast friendly and knowledgeable. Pearsons has never let me down. My tech John W. did a fantastic job as always. Thank you again!

Review 114 (2018-08-24 - Rating: 5)
Thanks for sending Kevin, Mike and Justin to install my new furnace. They were on time, friendly and explained the whole process. I wish all service techs were this great!

Review 115 (2018-08-22 - Rating: 5)
Excellent service. Mark knew what he was doing. Very reassuring. I had made an appointment and he came at the start of the time period. Wonderful!

Review 116 (2022-12-29 - Rating: 5)
A little pricey but as the saying goes, you get what you pay for. Great quality work, always on time, workers are super polite.

Review 117 (2019-01-08 - Rating: 5)
Mark was absolutely wonderful. I dont know how l got so lucky. He did a wonderful jobWant him back for all problemsHes terrific!!!!

Review 118 (2019-03-28 - Rating: 5)
Mark did a fantastic job. Very friencly and a marvellous professional. If you have plumbing issues call PearsonDoug Nelson

Review 119 (2020-10-01 - Rating: 5)
Always does a really great job on everything.. few years ago or heater went out around Christmas time and the guy said that itd be replaced the next day but we asked him if they could do it that afternoon because we had company over and they replaced it the same day

Review 120 (2022-07-29 - Rating: 5)
We had Josiah come do a mosquito treatment at our house, he did an excellent job, very nice, and friendly.

Review 121 (2018-09-21 - Rating: 5)
I have had good service from Pearson. They are on time. Josiah, the tech, was very polite and did a thorough job in my pest control situation. Thank you.

Review 122 (2019-07-25 - Rating: 5)
Aaron did a great job, Fast, Friendly and Convenient. Was really impressed with his customer service and skill. Would highly recommend.

Review 123 (2018-11-09 - Rating: 5)
Just had my hot water heater replaced. Charlie was very knowledgeable and efficient. Great job! I would highly recommend Pearson.

Review 124 (2021-08-26 - Rating: 5)
Thank you Brian for coming and spraying for spiders and bugs. I love sitting on my patio at night and after having you here it is so much more enjoyable. I have no spider webs to walk through in the morning and no bugs around my lights. Wish I would have called at the beginning of the year.

Review 125 (2019-03-13 - Rating: 5)
Mark came out very fast and had my problem resolved in less than hour. He is so efficient and knowledgeable in his job.

Review 126 (2019-01-28 - Rating: 5)
Had a burst pipe that needed fixed quickly, I had my service call within a few hours of my call. Very happy with my service and the time he spent making sure I have what I need.

Review 127 (2024-02-03 - Rating: 5)
He did a great job cleaned up after made sure everything was working before he left.

Review 128 (2018-09-04 - Rating: 5)
Mark did a great job and saved me a lot of money by correctly diagnosing one of the plumbing problems I called him out to fix. Thanks for the great service!

Review 129 (2018-08-15 - Rating: 5)
Always fast response times. We have used Pearson a number of times for different needs and their work is excellent! I highly recommend.

Review 130 (2020-01-15 - Rating: 5)
We had our water heater replaced a few years ago by Pearson and just replaced the water softener this week. They were great both times.

Review 131 (2018-10-05 - Rating: 5)
Mark from Pearson plumbing did a gray job. Quick, efficient and courteous. And our dogs thought he did a good job too.

Review 132 (2021-08-18 - Rating: 5)
Prompt, courteous, capable service. We have used them many years for AC, furnace, water softener, plumbing, gas line repair and installation.

Review 133 (2018-09-20 - Rating: 5)
Mark did a great job! He was prompt, quick, and very professional! Thanks, Pearson Plumbing and Heating!

Review 134 (2021-04-09 - Rating: 5)
Excellent company, we have used them for plumbing and heating. They do great work, fast and efficient, we would recommend them for any of your needs.

Review 135 (2019-01-15 - Rating: 5)
I love these guys. They are super efficient, good at their jobs and super friendly. Highly recommend. Ask for Mark to do your plumbing.

Review 136 (2018-08-15 - Rating: 5)
Great company everything was done super fast. Mark was very nice and very efficient doing his job. I will recommend this company 100%.

Review 137 (2018-09-28 - Rating: 5)
Pearson has helped me with many projects over the years, and they always do a great job! I highly recommend them!

Review 138 (2019-03-08 - Rating: 5)
They were absolutely wonderful by coming the same day I called as well as ordering a part and coming back the next day promptly. Then they were extremely helpful & informative.

Review 139 (2018-08-25 - Rating: 5)
I had an amazing experience with my heating tech Mark. He was extremely knowledgeable and did a great job. He was amazing to work with!

Review 140 (2022-09-17 - Rating: 5)
They did a great job of quickly finding and fixing the problem. Definitely refer them to all family and friends.

Review 141 (2018-09-27 - Rating: 5)
Mark, Came out to replace our ejector pump.Very professional, quick service, attention to detail and completed the work in a timely fashion. Preferred Vendor....

Review 142 (2021-01-22 - Rating: 5)
Great job Pearson! Don, Mike and the whole team from their secretaries to repairmen. Great team. Great job. Thanks!

Review 143 (2018-09-13 - Rating: 5)
Mark fixed a pipe today in thirty minutes! So glad to have my washer and bathroom back! Thanks so much!

Review 144 (2013-03-22 - Rating: 5)
I would absolutely recommend them. The guy who came out to look at our furnace went above and beyond in my opinion. I will be using them for all our needs from now on.

Review 145 (2018-09-14 - Rating: 5)
John was outstanding. He was very pleasant and thorough. Great disposition even at the end of the day. He explained everything.

Review 146 (2018-09-06 - Rating: 5)
Ive always had good experiences with Pearson and heartily recommend them for any HVAC or plumbing projects.

Review 147 (2021-01-08 - Rating: 5)
They are very kind and understanding. They have great employees that are very great to talk to about the job that needs to be done with my plumbing and heating.

Review 148 (2018-09-22 - Rating: 5)
Weve used your company for the last few years, Im very pleased with the professionalism of Josiah. Will continue to use your service. Thank you

Review 149 (2021-09-21 - Rating: 5)
Charlie came to help...he was very knowledgeable he replaced my toilet and fixed my shower...he gave helpful tips and suggestions. Very friendly and pleasant ...and of course on time....

Review 150 (2022-11-17 - Rating: 5)
On time. Courteous, persona ble. Keith is a credit to Pearson Plumbing.

Review 151 (2019-04-19 - Rating: 5)
Tremendous response--same day--Mark was very friendly and professional. High confidence and hot water again. Good deal.

Review 152 (2023-04-21 - Rating: 5)
Great job, friendly, and kept communication updated on arrival time.

Review 153 (2023-01-04 - Rating: 4)
Matt was professional and organized which made me feel reassured of success.

Review 154 (2018-09-24 - Rating: 5)
Mark was very efficient and friendly. I have used Pearson Plumbing before and was very satisfied.

Review 155 (2018-11-12 - Rating: 5)
I would highly recommend pearson for many different services. Always very efficient, friendly and kind. Quick service. Third visit for different reasons in the last month.

Review 156 (2018-12-13 - Rating: 5)
Had a MAJOR LEAK under our kitchen sink that needed immediate attention - Pearson called me back in minutes and set up a repairman to come in a few hours - very highly recommended !!!

Review 157 (2018-09-27 - Rating: 5)
Did an excellent job! Very polite and professional. I would recommiqend Pearsons for your pest control needs.

Review 158 (2020-10-02 - Rating: 5)
Always great! Weve used Pearsons for years and highly recommend them.

Review 159 (2018-09-19 - Rating: 5)
We have just had a wonderful experience with Mark. He was very helpful, and went out of his way to get our problems resolved.