The Pure Experts

Photo of The Pure Experts

Located in Portland, Maine

Address: 352 Warren Ave Suite 1-B, Portland, ME 04103, United States

Phone: +1 877-871-8610

Rating: 4.9

Services

  • On-site services
  • Wheelchair-accessible car park

Categories

  • Plumber
  • Air filter supplier
  • Heating contractor
  • HVAC contractor
  • Water testing service
  • Vacuum cleaner repair shop
  • Vacuum cleaner store
  • Vacuum cleaning system supplier
  • Water cooler supplier
  • Water filter supplier

Photos

Comments

  • Review 1 (2024-10-11 - Rating: 5)

    Chris Miller came out to test my well-water recently. I never had it done before, so I had a lot of questions. He was patient and explained what all the tests covered and the risks that came along with each reading. He took his time and was very focused on what he was doing. He even ran a second test to ensure the arsenic reading was correct. They have financing and deals on their systems and clearly put Customer Service first. I would not hesitate to recommend The Pure Experts to accurately test the water of any and all Friends and Neighbors. Great Company that knows their stuff and are truly Experts!!!

  • Review 2 (2024-09-13 - Rating: 5)

    Pure Experts did a great job and were very responsive, professional, and informative during the entire process. Drake handled our estimate and was very informative on the issues with our water and how they could fix the problem. Within two weeks Adam was scheduled to install my system and completed quality work and took time aside to explain my system, required annual maintenance, and answered all my questions. It has been an easy and beneficial experience working with the Pure Experts and is well worth getting a free water test at the least.

  • Review 3 (2024-11-04 - Rating: 5)

    Company that installed original water filter system did not follow up, provided bad information on operation. Pure, owner Chris personally came to my home to review and test the quality of the water. Chris took the time to explain each tank, its use and what was working properly and what was required to correct water again. Very professional and informative. Highly recommend this company

  • Review 4 (2024-11-06 - Rating: 5)

    I had an appointment with Chris Wilcox concerning my H20 purification system. Not only was his knowledge and clarification excellent, but he was patient and thorough to walk me through everything. The product speaks for itself, and Chris is a perfect fit for your company. Thank you, Chris.

  • Review 5 (2024-09-18 - Rating: 5)

    Chris arrived right on time and went straight to work. Hie thoroughly inspected all of our devices and was extremely helpful answering all of our questions and concerns. His knowledge of all aspects of the systems is beyond impressive. Most importantly, his genuine concern for the health and well being of his clients iOS exemplary.. you are privileged to have him as part of your team. Thank you!

  • Review 6 (2024-12-23 - Rating: 5)

    Let me start off by saying chris, the owner, is a wonderful man hes extremely knowledgeable and wicked nice. He answered all of our questions. We have really bad iron bacteria and coliform in our water. We had multiple companies come out and tell us we needed this system or that that system. I did my own research and knew those werent what we needed, thankfully. Chris could tell just by looking at the staining what we needed. From the time I called them to when Chris left our house, I felt like I finally got people who actually cared and knew what they were talking about. Thank you, Chris. I recommend this company 100% πŸ‘Œ 10/10

  • Review 7 (2024-11-18 - Rating: 5)

    Ryan Weaver explained everything so well. I learned important aspects of my air and water equipment which i had no clue of before he came. Very Personable, Polite and Professional. (the 3 Ps of a successful business)Hes a keeper for your companyBeatrice andLilly Marconi

  • Review 8 (2024-11-22 - Rating: 5)

    We met with Chris Tarr. He was patient with me and my husband in explaining the water purifying process and gave us payment options. We have his business card, and he assured us that we could contact him and he would get back to us.

  • Review 9 (2024-08-07 - Rating: 5)

    Needed to have a service call to verify operation and deal with what turned out to be a minor issue. They were able to squeeze me in between appts. Techs Seth and Patrick were great. Very helpful explaining operation and checking things out. Professional and friendly. It was more like a visit with good friends or family than dealing with a service tech. Hope when I need annual service they will be who comes back.

  • Review 10 (2024-08-12 - Rating: 5)

    1st, Drake did the water testing. He was informative, thorough, friendly and not the least bit pushy. After deciding on the system, Seth did the installation. Seth was very organized, professional, respectful and took time to answer all my questions. I am very pleased that we now have an amazing system for pure water for my family and friends!

  • Review 11 (2024-07-24 - Rating: 5)

    I am pleased with my appt. with Ryan Weaver to test the water quality of my drilled well. I am fortunate to not need any filtration or treatment. I have slight sulfur odor from the tap from overnight that dissipates after 30 secs. of running. Remediation is available in the form of a coconut charcoal filter, which I will consider if the problem persists and isnt seasonal. The knowledge and professional courteous advice given by Ryan was more than I could have expected. I recommend him and the Pure Expert team for water quality inspection and treatment systems

  • Review 12 (2024-06-28 - Rating: 5)

    To whom it may concern, yesterday, June 27, Pure Experts sent one of their employees to give me a water test. The gentleman that came was a very nice, professional man named Steve.Steve was very helpful explaining every test he did. He was such a very nice person that went out of his way to guide me through every test and explained all there was to know about results.When the results were done all tests came back good except for having hard water.With Steves help I was able to purchase a water softener unit to take care of the issue. He explained how beneficial it would be to have this installed to prevent damage to my water heater and pipes.I can honestly say that the company is fortunate to have a man as professional and helpful as Steve. I so appreciate the wonderful service he gave me.Thank you, trulyBeverly Colucci. πŸ€—

  • Review 13 (2024-06-27 - Rating: 5)

    We had a great experience working with Chris. Extremely knowledgeable and educated us on how to get our well water clean. Its nice knowing we have better water quality for our family. Overall were very happy with the outcome. Went above and beyond our expectations

  • Review 14 (2024-11-25 - Rating: 5)

    Chris came out and helped us with our water tanks and was also very understanding with our budget and helped work with us to make our water safe and stay within our budget

  • Review 15 (2024-08-22 - Rating: 5)

    The Pure Experts set us up with clean water. They got us a full system for the house and had it all installed in a timely manner. Would definitely recommend.

  • Review 16 (2024-07-11 - Rating: 5)

    Ryan arrived on time and delivered exceptional customer service! He was a pleasure to work with and seemed knowledgeable about the products. Overall a great experience. Thank you!

  • Review 17 (2024-04-19 - Rating: 5)

    Chris and his team are smart and easy to work with. Since Ive had the Beyond air purifiers installed in my home I have been able to breathe so much easier. The amount of dust that has been reduced because of the units is night and day. Whenever I need service or replacement parts they offer prompt service.

  • Review 18 (2024-11-29 - Rating: 5)

    Dhyaa and Celina were wonderful - knowledgeable, professional, and friendly! They answered any questions I had, and shared information I had not known.

  • Review 19 (2024-09-23 - Rating: 5)

    Ryan was prompt, efficient, courteous and thorough in both his testing and explanation of the results and the equipment.

  • Review 20 (2024-11-28 - Rating: 5)

    Great service, extremely knowledgeable, respectful and kind. My water has been plaguing me for years and I finally have a solution thanks to the Pure Experts!

  • Review 21 (2024-12-03 - Rating: 5)

    We could not be happier about our experience working with Pure Experts. From the start they were quick with responding to us and scheduling our free water test. The representative who came out to do the testing was on time, efficient, and clear on all of the information gleaned from the testing. This was a very low pressure and informative experience. We had this done with multiple companies in the area and received quotes on systems from each. Pure Experts provided pricing that was significantly less than the other companies for what is an even better system than the others we received quotes for. Chris took the time to address our questions and concerns about our water and to find a whole-house system to best match our needs. He also included a free point of use RO system as a bonus. Chris took the time to really hear and work with us to ensure that we were being matched with the best system possible to address our exact needs and for the best price. Chris worked diligently to provide this information, and the company was able to not only schedule but also install our system before a couple of other companies even responded to our initial call for water testing. They were very easy to work with. When considering the amount of homework we did, they were definitely the best and most competitive.

  • Review 22 (2024-07-15 - Rating: 5)

    Ryan came and tested the water. He was thorough friendly and informative. I would recommend him and the company for any future business.

  • Review 23 (2024-09-17 - Rating: 5)

    Ryan Came to our house tested our water. It tasted good and I feel relieved now that I’ve had a chance to understand what my water is like.

  • Review 24 (2024-08-23 - Rating: 5)

    Chris and Chris make a good team. They did multiple tests and talk through the mechanics of the water purification system.

  • Review 25 (2024-05-02 - Rating: 5)

    Chris and the whole team at Pure Water Experts were fantastic. They helped me out really quickly and with excellent customer service. Would absolutely use them again!

  • Review 26 (2024-07-30 - Rating: 5)

    Ryan came and explained everything to me about the water and tested it was very friendly and would follow up later in year

  • Review 27 (2024-09-06 - Rating: 5)

    Helped us fix our sediment & bacteria problems so our systems would work a lot better and helped us redesign our systems so our uranium system media would have a longer lifespan.

  • Review 28 (2024-07-03 - Rating: 5)

    Ryan was very knowledgeable. He answered all of our questions and explained everything thoroughly. Great experience all around.

  • Review 29 (2024-07-13 - Rating: 5)

    Ryan came and performed the water test and gave an informative presentation.on pure and clean air cleaner !!

  • Review 30 (2024-06-23 - Rating: 5)

    Very helpful, patient with questions, good at explaining everything and willing to go the extra mile to take good care of me as a customer and make sure I have good clean drinking water!

  • Review 31 (2024-07-26 - Rating: 5)

    Ryan tested for us and thankfully our water is pretty good.

  • Review 32 (2024-06-16 - Rating: 5)

    Exelent job, you guys should check more Bay Side Terrace, there is a lot of peopple that keep their vehicles overnigth and all day plus fake stickers when the tennats have to pay for it

  • Review 33 (2024-07-02 - Rating: 5)

    Ryan came and conducted a water test. Very professional and Informative.

  • Review 34 (2024-06-29 - Rating: 5)

    Ryan did a great job and was extremely helpful and knowledgeable! Thank you so much

  • Review 35 (2024-04-19 - Rating: 5)

    All tests and options for solutions were carefully explained. The technician was extremely knowledgeable and courteous. Answered all my questions.

  • Review 36 (2024-09-06 - Rating: 5)

    You really need to schedule the visit or at least a water test for free. Chris Tarr and the team of plumber technicians have really taken care of our specific needs.Thank you, Will, our home tech. great job.

  • Review 37 (2024-09-21 - Rating: 5)

    Ryan was great at investigating our water systems, thoroughly testing our water as well as making great recommendations for further conditioning options. Thanks!

  • Review 38 (2024-11-12 - Rating: 5)

    Seth did a great job, got to the job quickly and took care of it!

  • Review 39 (2024-07-13 - Rating: 5)

    Ryan came and tested the water and was thorough and informative

  • Review 40 (2024-09-09 - Rating: 5)

    Ryan did a great job explaining various water and air filter systems.

  • Review 41 (2024-09-09 - Rating: 5)

    Very knowledgeable about the equipment, love the small air purifier.

  • Review 42 (2024-06-29 - Rating: 5)

    Ryan was very thorough with his description & testing.

  • Review 43 (2024-06-28 - Rating: 5)

    Ryan and Drake were awesome and very knowledgeable

  • Review 44 (2024-04-18 - Rating: 5)

    Chris is professional, very informative and has great customer service. Overall very amazing!

  • Review 45 (2024-08-01 - Rating: 5)

    Addressed every issue very courteously and thoroughly.

  • Review 46 (2024-07-30 - Rating: 5)

    Ryan came and did a very thorough demonstration!

  • Review 47 (2024-06-28 - Rating: 5)

    Great guys knowledgeable and efficient. Explained everything thoroughly

  • Review 48 (2024-07-02 - Rating: 5)

    Ryan came and performed a water test. He was very informative and knowledgeable around water.

  • Review 49 (2024-07-31 - Rating: 5)

    Absolutely : Professional & Technically Knowledgeable

  • Review 50 (2024-10-04 - Rating: 5)

    Excellent company to work with!

  • Review 51 (2024-04-17 - Rating: 5)

    Chris was very knowledgeable and thorough.

  • Review 52 (2024-04-18 - Rating: 5)

    Chris is very professional, knowledgeable and professional customer service

  • Review 53 (2024-04-18 - Rating: 5)

    Great customer service and extremely professional!