Sun Glow Heating, Cooling, Plumbing & Electrical
Located in Portland, Oregon
Address: 2428 SE 105th Ave, Portland, OR 97216, United States
Phone: +1 503-610-3033
Rating: 4.8
Services
- Identifies as indigenous-owned
- Identifies as women-owned
- On-site services
- Online estimates
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Gender-neutral toilets
- LGBTQ+ friendly
- Transgender safe space
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning store
- Bathroom remodeler
- Electrician
- Furnace store
- Heating contractor
- HVAC contractor
- Furnace repair service
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2025-01-01 - Rating: 4)
The goods:- All the staff I spoke with were super polite- Loved the texts to let me know when and who were coming- The installers kept me informed on daily progress and next steps- Like the product. The heat pump works well and heats our home to the desired temp- Love the tankless water heater they installed- Like the Aran (salesman)- When repair was needed, they came out quickly- They gave a thorough explanation about the new heat pump and thermostat at the end of install- Came up with a right size solution for the water heater based on my current gas pipesThe bads (They have a customer rights flyer that they didn’t really live up to in the following ways):- Left debris in my yard (screws, pipes, plastic bits, etc.)- Left attic insulation trailed across my bedroom (attic entry is in bedroom)- Had to have the water heater repaired within 2 weeks due to install issue- They were supposed to replace the roof cap (related to water heater issue) but forgot to schedule it- We were supposed to receive some extra filters but they weren’t supplied- Duct cleaning subcontractor left large lint piles all over my house siding and sidewalk- I had to follow up to get the purchased duct cleaning scheduled, to get the roof cap replaced, to return left behind tools, even to complete the final payment.- When booking, the salesman said they could start in 3 weeks but actually it was 5 weeks then they requested an additional 2 week delay due to another job not being finished.- Left screws off the garage heat pump unit allowing heat to escape from safety switch cover -
Review 2 (2024-12-31 - Rating: 5)
Sun Glow gave me an appointment the next day. The techs arrived right on time, tested my backflow, gave me the report, and will file the report. Very easy! -
Review 3 (2024-11-11 - Rating: 5)
We used Sun Glow, Inc for a quick shut off valve replacement and I will definitely be keeping them in mind for future plumbing needs. They were fabulous!The office staff were friendly, knowledgable, and quick to get us scheduled. Shawn and his apprentice arrived on time, completed the project in less than an hour, and cleaned up after themselves. They were professional, knowledgable, and nice.Many plumbers Ive worked with in the past charge flat rates, which can be useful for some things, however, for a shut off valve replacement, it can mean sometimes costing $1,000+ for something that takes an hour and has a part that really shouldnt be more than $100. Many companies also will charge you an estimate fee before they even tell you what they are going to charge you for replacing a valve.Sun Glow, Inc still charges hourly rates and started the work immediately when they arrived onsite (no estimate fee and no needing to schedule a 2nd appointment to actually do the work). The 1st hour is $195 ($150/hr + $45 truck fee). Every hour after that is $150. You pay for parts on top of those fees. Replacing a shut off valve ended up being a lot cheaper with Sun Glow, Inc compared to many of their competitors.I highly recommend Shawn and Sun Glow for any of your future plumbing needs! Thank you for your quick and efficient work this morning! -
Review 4 (2024-08-08 - Rating: 5)
Sun Glow performed my AC’s annual checkup and maintenance. We are very pleased with the service and recommendations they provided. Nathan was very knowledgeable, professional, and respectful. He made sure that the AC is performing at its most efficient. Highly recommended. Thank you very much. -
Review 5 (2023-06-22 - Rating: 5)
Everything about our experience with Sun Glow was exceptional! Tristan, who came out to give us a quote, was helpful and knowledgeable. They gave us a fair price, and were able to get us scheduled in a week, when some companies were quoting 6-8 weeks (or more!). Nathaniel, Julius, and Hunter were all friendly and professional. They upgraded our furnace and installed an entirely new A/C unit in one day without a hitch. Its all working perfectly and well absolutely work with Sun Glow again in the future! -
Review 6 (2024-12-11 - Rating: 5)
Jason was able to diagnose and repair the broken element in my furnace. He explained why my furnace failed and showed me the part that needed to be replaced. He explained this in terms I could easily understand. I thought he had a very pleasant demeanor. -
Review 7 (2024-07-11 - Rating: 5)
Stevens service was outstanding. After completing a comprehensive analysis of our homes systems and features, he provided us with a handful of options best suited to our unique needs and helped us narrow them down to what made the most sense from a cost/benefit standpoint. Additionally, he provided us with a detailed summary of available payment and financing plans. His knowledge of all aforementioned systems, options and plans was top-of-mind and nothing short of phenomenal. We wholeheartedly recommend him, and Sun Glow. -
Review 8 (2024-09-26 - Rating: 5)
Sun Glow is top notch and honest as well as transparent.Arin from Sun Glow came out to provide an estimate and bid for a furnace replacement that was damaged from a burst water pipe and resulting flood. Due to a contractor error, I didnt know about until Arin, showed/explained it to me - I was not ready to proceed. He still educated me with relevant details and armed me with knowledge. Thanks Sun Glow and Arin. -
Review 9 (2024-09-22 - Rating: 5)
My wife and I have called Sunglow to our home and our two business locations for HVAC and plumbing work. And whether the circumstances are scheduled maintenance or emergency repairs the experience an outcomes are the same.Sunglow’s technicians are courteous, professional and patient. They are always very knowledgeable, willing and skillful explaining the issues and making recommendations. And the front office couldn’t be more pleasant and helpful.We are thankful to have found Sunglow and we could not be more eager to recommend them to anyone in need. -
Review 10 (2024-07-12 - Rating: 5)
Steven (our sales person) and Sun Glow came through for us during a heat wave to replace our broken A/C. They arrived the morning (right on time) after our first call, presented an informative, clear and professional proposal with three options that same day (which was competitive!) and then Steven stayed in close contact to answer questions and help us through the scheduling process. He was never pushy. This seems to be a company that walks their talk on their family business and customer service values. We see now why they were recommended to us by another HVAC company. -
Review 11 (2024-06-25 - Rating: 5)
Our entire experience with Sun Glow has been excellent! Diego arrived promptly to replace our AC unit. He was professional, knowledgeable , answered all of our questions and after he was done cleaned up everything. The work he did to install and re-pipe was clean and tidy! We are happy with his work and glad we went with this company vs the other bids! -
Review 12 (2024-09-30 - Rating: 5)
We have used Sun Glow several times and they are fantastic! Great service, prompt timing, very reasonable rates and honest! I would highly recommend them to anyone in need of services! -
Review 13 (2024-07-19 - Rating: 5)
Sun Glows estimating system is terrific. Thorough, accurate, quick and timely. They were able to give me several options that worked within the unique craftsman footprint, educating me to the intricacies of the system as a whole and on a detailed level. -
Review 14 (2024-07-21 - Rating: 5)
We started service with Sun Glow Home Services, after our previous company Garoken Heating transferred all their clients, closing their service. This is our first Furnace & A/C service call from Sun Glow. Technician Travis came out & did a superior service!! He found things, I think Garoken never brought to our attention. I would highly recommend Sun Glow for all your heating & a/c needs. -
Review 15 (2024-06-21 - Rating: 5)
Steven was very knowledgeable about our current system and all carrier systems that are available now. Gave all the options available to include pricing and warranty. He included what sun glow would provide if the new system did not operate successfully!Very favorable quote! Thank you and will be in touch. Excellent service by Steven. -
Review 16 (2024-07-02 - Rating: 5)
We utilized Sun Glow for our plumbing needs. We needed to have our leaky hose faucets replaced. Everything about my experience with Sun Glow was exceptional! Shawn was prompt and completed the work efficiently. He also repaired a leaking faucet handle. Beyond delighted with all aspects of the service, and thrilled to have these things handled by a true professional and wonderful company. Thank you Shawn and Sun Glow! -
Review 17 (2024-07-20 - Rating: 5)
Got urgent after hours care for a failed AC. They kept me in the loop and came very quickly. The technician was able to replace a dead capacitor and cool down an overheated compressor and now we have cooling again. Not cheap but cant argue with the service. -
Review 18 (2023-11-22 - Rating: 5)
Steven was fantastic! I had my doubts and was a bit wary of the cost. Hopefully, he is paid well and gets good benefits. Its only been a few hours, so I cant fully review the install, but Steven was professional, personable, and knowledgeable. -
Review 19 (2024-07-20 - Rating: 5)
My annual heat pump check up found a significant leak that I was completely unaware of. Travis found the issue and came back two weeks later and fixed the problem. It was a four hour job and Travis had to bring a shocking amount of equipment all the way down the side of my house to my backyard. Travis was professional, friendly and just a very nice person. Thank you Travis for all your hard work! -
Review 20 (2024-12-30 - Rating: 5)
Shawn and his assistant were fast, courteous and instructive. I now know back flushing is not done with a plunger! -
Review 21 (2024-07-01 - Rating: 5)
Travis came out and did a wonderful job making a problematic unit work for us, last year, and provided recommended steps. He recommended a replacement within roughly a year. This year, the problem resurfaced, as he predicted. This year the unit can’t be easily repaired, but he showed us why, and you could tell he was giving it to us straight. He’s well informed, thorough, and very clear. The next time i call back, I’ll be asking for him! -
Review 22 (2024-06-26 - Rating: 5)
We booked an appointment to discuss AC options. Arin led us through them thoroughly and with great patience. He immediately (on the spot) wrote out a detailed estimate that allowed my wife and me to make our decision. Then he worked with us to schedule the system installation.Diego was our lead installer, Eli his assistant. An apprentice also was involved. Diego was totally competent and a very thorough (and patient) communicater. Simply put, he knows his systems,works in a linear fashion and had a good rapport with his electrical sub. I saw no misteps. The ductwork under our house was carefully assembled so I can still access all areas and every item in our house was installed in a workmanlike fashion, The house was left free of his debris. He was always on time and stayed on the job until he finished, right on time before our airbnb guests arrived.Oh, and the system works great!I highly recommend this company. -
Review 23 (2024-01-25 - Rating: 5)
My experience with Sun Glow was great. There always seems to be a human available for questions -- much appreciated. There seems to be good communication between the repair people and the people who answer the phone. They sent a photo of the repair person to me shortly before he arrived. I *really* appreciated that. The repair person who came to my house explained everything to me and answered my questions. I was comfortable with him in my house. The cost for the service was reasonable. Ill use this company again. -
Review 24 (2024-09-30 - Rating: 5)
Gary was great and respectful. He tolerated my energetic and friendly dogs. We will be using this service again when needed. -
Review 25 (2024-06-13 - Rating: 5)
I am so glad for Sun-Glow in adopting a plumber to their organization. What a nice person he is and he fixed my plumbing so professionally! He took the time to explain the repair and I would definitely use his services in the future! Thank you Shawn! -
Review 26 (2023-08-29 - Rating: 5)
Chris W. was very prompt, professional, polite, respectful, informative, and extremely efficient! We signed up for Sunglow Heating & Coolings gold membership (annual maintence) because we have always been impressed by their superior performance and customer service. - Joseph A. -
Review 27 (2024-04-05 - Rating: 5)
I tend to call Sun Glow primarily for my heating and cooling needs, but I had a situation where I needed a new water heater at one of my rental properties ASAP. Ive always had a great experience with Sun Glow, so I decided to call them for a quick quote and availability. To my surprise they were able to not only give me a good quote, they were also able to come the very next day. Shout out to Jeremy for making it happen! Lashaun, the technician, arrived at the scheduled time and did a great job of installing the new water heater. The job was a little tricky, but he was able to get it completed in a timely and very professional manner. He was also very courteous and good to talk with. Thanks again Lashaun and the Sun Glow team! -
Review 28 (2024-10-28 - Rating: 5)
Great experience getting a quote from Steven. Steven was knowledgeable, timely, and so nice with taking time to explain each detail. Thank you Steven! -
Review 29 (2024-03-03 - Rating: 5)
Our 30+ year old furnace quit working. Called Sun Glow and had an appointment for the next day. Nathan, the Sun Glow technician, arrived the next day on time. He diagnosed the problem quickly and worked super hard to get the furnace back on the same day. He is knowledgeable, professional, thorough and courteous. We are very happy and highly recommend Sun Glow. -
Review 30 (2024-02-17 - Rating: 4)
Travis did a great job. We like working with them and their employees. We did have a situation where we were sent an estimate for the job. It wasn’t detailed so we asked for a breakdown of parts and labor. We were told they don’t do that and they would not let us know what the part cost. Our repairs were completed satisfactorily but there was little transparency. That said, I would work with Sunglow again because they have quality employees and do a good job. -
Review 31 (2024-08-24 - Rating: 5)
The crew was awesome! Everything was installed as quoted. They were clean and courteous and kept us informed of progress along the way. -
Review 32 (2024-10-24 - Rating: 5)
Steven just spent nearly 2 hours assessing our current heat pump needs and leaving us with very detailed information to help us make the right decision. Thanks! -
Review 33 (2024-09-06 - Rating: 5)
WOW let’s talk about it, Dave you and your team are amazing the aura and glow you have, the above and beyond exceptional customer service that I received today was nothing less than 💯 thank you for making the process easy 🫶🏽 phots coming once my hellcat is installed 😂 lol -
Review 34 (2024-11-07 - Rating: 5)
The appointment went very well. Gerry explained everything in detail, changed the furnace filter swiftly, and was very friendly. -
Review 35 (2024-08-19 - Rating: 5)
Travis was thorough and complete in doing spring maintenance on our heat pump. His patience was greatly appreciated as I ask a lot of questions. Another win for Sunglow!!! -
Review 36 (2023-12-24 - Rating: 5)
The ONLY company (out of about 14 that I called) that actually lived up to their 24/7 advertisement and were willing to come out late on the Friday after Thanksgiving, when everyone else blew me off. These guys totally earned my business just on that basis, and Im so glad they did, because their installers were super friendly and professional, cleaned up after themselves beautifully, communicated excellently throughout the process and really went above and beyond to make sure I was happy at each stage and understood what was being done and why. Everyone I dealt with at this company was super nice and had excellent communication skills. -
Review 37 (2024-05-01 - Rating: 5)
Travis the Sun Glow technician was excellent. He checked everything thoroughly and answered all my many questions. He also did a technical adjustment for our filter fitting which is a big improvement. In all the many previous services from other companies, no one ever did that for us. Thank you Travis. Thank you Sun Glow. Also, the phone representative you get is also very helpful and efficient. -
Review 38 (2025-01-08 - Rating: 5)
Steven came on time and estimated the work very professionally. -
Review 39 (2024-05-24 - Rating: 5)
Top Rate!! Mario was excellent!Josh installed our mini-split today and was excellent across the board! Thorough explanation as to what he was doing and clear operational orientation! The unit looks great!! Highly recommend him to anyone!! -
Review 40 (2024-05-01 - Rating: 5)
I just had a Carrier heat pump and furnace installed by Sun Glow from the initial discussion of what I needed to completion of installation they were efficient, polite and courteous and professional. The installer, Diego, was friendly and took lots of time explaining to me how everything worked, I would, without hesitation, recommend Sun Glow for heating and cooling needs -
Review 41 (2024-10-29 - Rating: 4)
Nathan was great. Courteous , informative, detailed in his work. Thanks Sun Glow. -
Review 42 (2023-12-08 - Rating: 5)
My Sun Glow Home Service technician, Erik, was the ultimate professional. He was very courteous and pleasant. He too was extremely knowledgeable with regard to my HVAC units. His diagnostic skills were outstanding and he was able to clearly communicate everything along the way. He also was able to share many of the unique features of my various systems. I would highly recommend Erik and Sun Glow Home Services for your home heating and cooling needs! -
Review 43 (2024-12-10 - Rating: 5)
Quick work and on time! Travis was super friendly and knew his stuff. -
Review 44 (2024-07-29 - Rating: 5)
Totally satisfied. I was late and he waited for me. Knowledgable. Am looking forward to having my initial working properly. -
Review 45 (2024-03-03 - Rating: 5)
Weve been using Sunglow since about 2009 for our furnace service needs. We have an odd furnace - a York. Not many have those. When the first guy came out and misdiagnosed it and ordered parts, they sent out a senior tech and supervisor who diagnosed it correctly and fixed it immediately. After that we made sure that they sent someone familiar with the odd York furnace. We have had no problems with accurate techs since, and in fact, this year a tech we have used before, Jeff, performed the yearly service. He did an extensive service and cleaning and went the extra mile to make sure everything was good. I highly recommend Sunglow, and Jeff, in particular, although they all seem to be good now. Very satisfied. -
Review 46 (2024-03-15 - Rating: 5)
Scheduling was easy. Jeff was friendly, knowledgeable, and thorough. Price was fair and made clear upfront. Jeff also took the time to explain the regular maintenance I can do to make the unit last longer and run more efficiently. -
Review 47 (2023-10-27 - Rating: 5)
Sadly it feels like its super rare these days to find a contractor who offers both the highest level of service and quaulity of work, but this company does not disappoint. From the first call to the final installation, the team was perfect. They promptly sent someone out to assess our needs and helped us find a really cool and innovative solution for our house. It was great to know all the new and different heating options for our replacement and get some good suggestions. Installation was a prompt and everything is working great. Thanks Sunglow team! -
Review 48 (2023-08-18 - Rating: 5)
I really appreciate Sun Glow home services. They came out promptly and took care of multiple issues. The scheduling process was real easy and the company communication was fantastic. Shawn from the plumbing division took the time to explain what was going on and took care of the issue quickly. He was very polite and took care of the areas he worked in.Thank you Sun Glow ! -
Review 49 (2024-07-24 - Rating: 5)
Travis was awesome! Thorough and very knowledgable on what he does. Fixed the problem, and made sure that everything functioned as should. Thanks SunGlow! -
Review 50 (2024-02-01 - Rating: 5)
Shawn was great! He found the issue with my pipe and fixed it fast. He worked very quickly which I appreciated, cause time is money in these situations. I will definitely use Sunglow for future plumbing needs and request Shawn if allowed to. -
Review 51 (2024-01-24 - Rating: 5)
We had a great experience with Sunglow! Called them because of a burnt out furnace fan motor. Everyone Ive interacted with was extremely nice and professional. They explained my options and didnt try to upsell me or anything. Extremely satisfied with the install. The technician Julius G. Went above and beyond to explain everything and cleaned up after himself when he was done.Would definitely recommend if youre on the fence about this company. -
Review 52 (2023-12-30 - Rating: 5)
Had a very tricky intermittent electrical issue where other professionals were pointing fingers at each other. Max came out and tested the problem quickly and thoroughly, answered all my crazy questions and was a complete professional. Great to see someone who’s super knowledgeable of the field to help me toward the next steps. Sun glow team was awesome to work with and would have no problem coming back it them in the future! -
Review 53 (2018-08-08 - Rating: 5)
Just had Corey from Sun Glow out, and he did an amazing job!I called yesterday after hours (about 5:40pm) about our a/c not running, and received a call back within 20 minutes. After discussing with the tech about costs associated with having someone come out after hours, we decided the best bet would be to have someone come out during normal business hours.Early this morning (around 8am) I received another call asking if we were available this morning to have someone out. We were, and within an hour, Corey arrived to save the day!Corey was honest and up front with everything, including repair costs. He offered an upsell re: a surge protector (see image), and I went ahead and bought it. Do we need it for the unit to run? Nope. Can it hurt? Nope.All-in-all, fast, great, friendly service on what is sure to be some of the hottest days this season. -
Review 54 (2024-05-22 - Rating: 5)
Erik was very patient, kind and professional. He explained everything he was doing and he did a great job! Sun Glow was very responsive and the cost was very reasonable. -
Review 55 (2024-07-22 - Rating: 5)
We have been doing business with Sun Glow for over 2 decades. We have purchased 2 furnaces about 24 years apart, A/C for the house and a split A/C and heating unit for our ADU. Today Abdona came by to do a maintenance check. It was very thorough. She asked questions and provided information. I would recommend Sun Glow 100%. -
Review 56 (2024-07-09 - Rating: 5)
Amazing service. Went above and beyond for us and helped keep us cool just in time for the heat! Also the newer units are incredibly quiet, cant complain about that. -
Review 57 (2024-03-05 - Rating: 5)
Was informed when the technician(Travis) was on his way. He arrived on time, was very freindly and professional. Service was requested due to an error code for the furnace. Issues was addressed and furnace is working great. Already scheduled my Air Conditioner for its yearly service> -
Review 58 (2022-09-22 - Rating: 5)
Great service from the time Arin came to the house for initial walkthrough and quote to the installers Diego and Steven coming to do the work. Customer service was hands down a 10! Great communication skills from all parties. I could literally go on for days about how happy of a customer I am! The owner must really take care of each of his employees because everyone of them was happy with a good attitude. They answered all my questions and took the time show me how to use my new system. Cleaned up every day before leaving the house. Just awesome! HIGHLY recommend this family owned and operated business to anyone looking for quality products and excellent service😁Jennifer H. -
Review 59 (2024-06-24 - Rating: 5)
Gerry was great and fixed our ac quickly. Im always beyond happy with the service from Sun Glow. -
Review 60 (2024-11-21 - Rating: 5)
Its been one year and I was lucky enough to get Travis again this year. He is personable, competent, and efficient. I look forward to seeing him again next year. -
Review 61 (2024-12-20 - Rating: 5)
Outstanding! Josh Humphery was my tech and he was fast, efficient and professional. What a relief. I had a tight timeline to get help, and he over exceeded my expectations. If I ever need anything electrical done, this is my place! Prior to the tech coming out the owners were fantastic helping me schedule. Great company and experience! -
Review 62 (2023-10-19 - Rating: 5)
Great experience with sun glow and their tech Gerry. He was on time, communicative, and worked to get the furnace in my photography studio fixed quickly. My furnace is located almost 15 ft up and every other company I called wanted to upcharge me for the inconvenience of that but sunglow didn’t. Great experience and super affordable. Will have them back out if I have any more issues. -
Review 63 (2023-10-31 - Rating: 5)
Abdona arrived at the appointed time with a big smile on her face. She displayed lots of enthusiasm and it was apparent that she liked her job and wanted to do her best. Though I didnt watch her, by the length of time spent, it was apparent that she preformed a thorough inspection and maintenance task. She gave me some parting advice about maintaining a regular routine of maintenance in order to keep my 18 year old furnace running smoothly. I would highly recommend her to perform service as requested to Sun Glow. -
Review 64 (2023-09-25 - Rating: 5)
Shawn arrived the day after I called in to have a leaky kitchen faucet fixed. He was very professional and friendly, and fixed the problem in 15 minutes. Great service. I am definitely a happy customer of.Sun Glow. -
Review 65 (2024-03-05 - Rating: 5)
Travis had already worked long hours when he arrived at our home for his last appointment. He hung in there and completely the work in a timely manner. Great job and customer service!! Thank you! -
Review 66 (2023-05-12 - Rating: 5)
This is the second time I have received services from Sun Glow. I am very pleased with their service and their technician, Chris, is spectacular! Chris always goes out of his way to ensure that I understand what work should be done and what potential impacts not doing would be. His professional character, promptness, thoroughness, and cleanliness gets an A+ I’m my grade book! Sun Glow has definitely earned my long term business and I’d now my go-to for all things heating, cooling, and plumbing! -
Review 67 (2024-02-02 - Rating: 5)
Eric is a delight to work with. He was on time and repaired the furnace quickly. He also tweeked the performance and repaired a a duct that he felt was misaligned. He was well informed, polite and fixed everything. I trust his advice and would have him back in our home for repairs anytime! Thanks for sending him. -
Review 68 (2024-05-21 - Rating: 5)
Nathan was wonderful! So knowledgeable and professional. He explained everything in great detail. We will call him again. -
Review 69 (2023-09-08 - Rating: 5)
I would give 10 stars if I could! Jeff stopped by today to help us out with a number of issues, I was really impressed! He took the time to explain everything to us and went the extra mile. He let us know what was urgent and what could wait for the next visit. Weve used a few different HVAC companies through the years, but Sunglow will be my go to from here on out. -
Review 70 (2024-07-03 - Rating: 5)
Once again, another great response time from the Sun Glow professional technicians and office staff. Today Eric came to diagnose the loud sound coming from my bedroom HVAC cooling unit. He was scheduled within three days of my request; he came on time and knew quickly that the motor was going out- He looked up the part to confirm availability; then called around to order and checked timeline for delivery. He also checked other options in case the shipping was too far out. All this is helpful for me to make an informed decision. I have had my HVAC system for 9 years and there were some issues in the early days, but Sun Glow always scheduled me in a timely manner and worked tirelessly to resolve the issues. I appreciate the entire staff and highly recommend the company. -
Review 71 (2023-08-14 - Rating: 5)
Sun Glow sent Julius and Nathaniel to do our furnace and AC replacement. They were wonderful! They explained things, they were very respectful of our home, they were replacing a Frankenfurnace and the new one looks great! The sheet metal work and design is perfect. Highly recommend this company! On time and in touch the whole way!! -
Review 72 (2023-02-23 - Rating: 5)
Im very happy with our experience at Sun Glow. They responded quickly to an issue that had our furnace out of commission (needed a replacement heat exchanger - not an easy task) with a below-freezing weather forecast on the horizon. They got us the parts quickly and had the repairs done two days after coming to the place. They were even understanding when I called them over the weekend.Thanks to Travis and everyone at Sun Glow for the excellent customer support. -
Review 73 (2023-10-18 - Rating: 5)
Big thank you to Shawn for the excellent service he provided he was professional, fast, efficient, and considerate. I appreciate his quick response to our leak. The last think you want at 930pm is your bathroom flooding and water leaking out of your ceiling. He called me back immediately and worked out the best solution for our family. Thank you! -
Review 74 (2022-07-19 - Rating: 5)
Our Tech, Erik, was very friendly and professional! He did a great job and was very careful and respectful of our home. He explained the diagnosis thoroughly and made reasonable recommendations on getting things fixed! And now our unit is working great! We have used Sun Glow a couple times now for repair of our AC unit and will continue to do so! -
Review 75 (2024-06-29 - Rating: 5)
Diego did a great job! The installation was smooth, and now we have a very comfortable home! -
Review 76 (2023-12-17 - Rating: 5)
LaShaun & Nathan fixed an issue that we were having with our Carrier furnaces for over 2 months, narrowing it down to a gas-pressure problem that we couldnt figure out even with the other 2 other HVAC people that we hired previously.LaShaun & Nathan worked collectively for close to ten hours to diagnose the problem, and charged a VERY reasonable price for it. Carrie was quick in accomodating our schedules and getting the team in within the day of me calling.All in all, very impressed & thankful for the Sun Glow team. -
Review 77 (2023-06-05 - Rating: 5)
Hunter and Julius did a fantastic job installing my new AC system. Very thorough. Very professional. Very respectful. I had a few questions on where to install a fence to keep my dog away from the unit, and they had some great advice. Great job! Thanks for taking care of everything so quickly and efficiently. -
Review 78 (2023-08-16 - Rating: 5)
Sun Glow team and the technician Chris saved the day during the heat wave!! They were able to find me a timely appointment when my AC/furnace needed it the most during the major heatwave. We appreciated how Chris went over every major problem. He thoroughly explained what the problems were and worked quickly to fix it.I will definitely be utilizing Sun Glow for future needs.Thank you for letting my family and I have a good nights rest in a cool home! -
Review 79 (2024-05-08 - Rating: 4)
On time, very nice tech. Was quick and professional. Always lets us know what they are doing before they begin. With their help, our 22 year old system still works☺️ -
Review 80 (2024-08-02 - Rating: 5)
Knew exactly what she was doing with my HVAC equipment and was efficient in getting her job done. I wish she had brought the light bulb for my purifier. Seems it would be noted in my account that I have one. -
Review 81 (2024-02-14 - Rating: 5)
Shawn was able get to my house early to fix water leaks. He did an excellent job, very nice and informative. Definitely hire sun glow again. -
Review 82 (2023-08-07 - Rating: 5)
We had a great experience with Sun Glow today - our condensate pump failed and water had pooled up all around our HVAC unit. Travis was able to fix the pump, seal up the unit efficiently, and he answered all of our questions thoroughly. I can already feel the difference in how much better the AC is working! -
Review 83 (2023-10-23 - Rating: 5)
No hassle, good communication and fixed our furnace quickly. Our technician, Jeff, confirmed a dead control board in our furnace, but went the extra mile to manually test the other components to ensure nothing else needed replacing, before getting parts and scheduling a follow up to complete the repair the very next day. -
Review 84 (2023-06-23 - Rating: 5)
Nathan takes the extra steps to make sure everything is done and working correctly before he leave. He is knowledgeable and professional.Jill from the office always calls to setup our biannual appointments.Very happy with sunglow. -
Review 85 (2023-08-16 - Rating: 5)
Max was knowledgeable and professional when he showed up. I’m in a bit of sticker shock for the cost of the ac cleaning but we only have ourselves to blame because we failed to keep up with the yearly maintenance. Sun Glow has impressed me with how fast they have been able to get us in for diagnostics and repairs especially with the 100+ degree temps that have been plaguing the area recently. -
Review 86 (2024-01-20 - Rating: 5)
In the icy frozen roads. Travis was at our place miles away from his previuos call and on time. He is very personable, knowledgeable and empathetic for our freezing home. This is a very experienced worker and I consider him as a friend. Thank you for your services! -
Review 87 (2023-10-20 - Rating: 5)
This is the second excellent experience I’ve had with sun glow heating and cooling. Gerry fixed our air conditioner 2 years ago and now he fixed our heater. He is extremely knowledgeable and efficient. -
Review 88 (2024-12-07 - Rating: 5)
He was wonderful and answered all my questions and gave great service. -
Review 89 (2023-01-20 - Rating: 5)
I originally called out a well regarded HVAC company with great reviews to assess my furnace issue. They explained that the replacement part needed was on back order indefinitely and that I should just replace my whole furnace for $13k-$15k. I then called Sun Glow who is a certified technician in my furnace brand and they were able to get the needed part and install it the next day. Throughout the process they were very communicative and responsive. I am very happy with my overall experience. -
Review 90 (2024-01-26 - Rating: 5)
Jan 26,2024 updateMax came when we were hit with the Ice Storm and our furnace blower motor burned out. He was able to assess quickly what the problem was and made recommendations for best way to repair. Although we were stuck waiting on parts because distributors were also delayed from the weather, he was able to come back as soon as parts were available and perform the repairs efficiently.——-Previous postErik with Sun Glow conducted himself professionally to maintain our furnace. With it coming up on 14 years since install, Eric was up front with his assessment that the unit is still in working condition but the system was starting to sound like it is starting to show signs of wear. He gave us the recommendation to be prepared in the next couple of years to replace the system.I’ve been using Sun Glow to perform annual maintenance on my hvac system and they have been very professional and honest with each tune up. With regular checkups, they were able to recommend replacing parts or components before failure occurred. And they don’t pressure me into fixing right away, giving me exact details on what component needs replacing and why. This allowed me to research the recommended fix and make an informed decision as to whether to proceed or delay repairs.Thank you Sun Glow for your years of service! -
Review 91 (2021-03-31 - Rating: 5)
Eric is the best repair person I have ever worked with. On time, caring, detailed, made sure to get it done correctly, stuck with the cost estimate and didn’t overcharge. I highly recommend him. Once you see how he works and is trustworthy you don’t want anyone else. The estimate was slightly higher than another company (within $100) but when I realized their estimate was accurate and the other company charges more after the work is done I went with them and I’m very glad I did. I will absolutely call them in the future if I ever need someone again. -
Review 92 (2023-11-29 - Rating: 5)
I have used Sun Glow for both plumbing and heating issues. Both times they exceeded my expectations for professionalism, promptness and overall knowledge. I wouldnt hesitate to use them again. -
Review 93 (2021-02-26 - Rating: 5)
As a property manager, quality service and reliability are important to me. I’ve used Sun Glow extensively, both for my clients and personally. The techs arrive on time, are extremely courteous and professional. I’ve never had a negative experience with them. We recently decided to install a new furnace instead of doing expensive repairs to our 30-year old unit. The options we had were clearly explained and once we made a decision, the install was scheduled for the next day. I’m now working from home in a warm (and quiet! I hadn’t realized how noisy our old unit was) space. Thank you! -
Review 94 (2023-05-23 - Rating: 5)
My ductless mini split unit stopped working during our first heat wave (record breaking) of the year, and of course every HVAC company in the area was booking 3+ weeks out. Sun Glow got me in within a week! Tech showed up on time, he was very professional, able to answer my many questions and gave me tips for any future problems with the unit. He also made great recommendations regarding service. I would 10/10 recommend calling Sun Glow if youre having ANY HVAC related issues! From the receptionist to the tech to the service, they were fantastic, accomidating AND affordable (trust me, I called over 15 places to receive quotes/attempt to book soonest appointment). Thank you, Nathan @ Sun Glow! -
Review 95 (2023-05-24 - Rating: 4)
He was great. Very nice and gave me straight forward answers. Only reason for 4 stars, which is not Gerrys fault, was the sticker shock for Thermostat replacement fee. But manually, it was hot and I needed it fixed asap. All in all once the issue was identified, he fixed it and had me cooling down within 20 mins. Would use again. -
Review 96 (2020-06-05 - Rating: 5)
We have been with Sunglow for over 10 yrs and have always had great service with our yearly check ups. Never pressured. They installed our heat pump originally and we have never had any problems. A great company to work with and always on time . Highly recommended.. Erik was out yesterday and we were very impressed with his great job. He was informative and polite and our heat pump looks like a new unit when he was finished. Great Job, thank you -
Review 97 (2024-11-06 - Rating: 5)
Great communication. They keep my furnace and air conditioning running good. -
Review 98 (2022-01-11 - Rating: 5)
Ryan was very professional & didn’t over sell or pressure me. He really listened to my needs. The company was very helpful & got the equipment as quickly as possible! Barrett was incredible too. Very personable, professional & patient! Took the time to make sure I understood my new thermostat! Will definitely use again if needed but will surely recommend!! -
Review 99 (2024-05-05 - Rating: 5)
Update 5/5/24: again, great job by Sun Glow. Travis spent extra time on explaining details on what he was testing and reviewing on the expansion tank during this visit. Travis did a great job during the review of the water heater and the tank and fully described what items he was looking for before and after the the tank purge.Jeff was on time and very professional. He took time to explain all elements of the maintenance and also mentioned a few key items to look for during the summer months. We will certainly be using Sun Glow again. -
Review 100 (2022-09-21 - Rating: 5)
So pleasantly surprised by my experience that I am compelled to post. James brought with him 35 years of experience and took the time to figure out the simplest, least expensive solution to my problem. The problem was that after the basement was finished the air purifier/filter attached to our furnace could not be removed so the filter could be replaced. It was blocked by the frame of the door to access the furnace. Go figure. Anyway, Jeff, the service pro with 35 years experience who showed up, took the time to figure out how to remove the filter and the case it slid into without having to cut open the housing into which the case slid. That allowed him to re-use the housing to support a narrower rack that will allow us to replace the filter. Ingenious! I had two other HVAC companies send people out in the prior month neither was willing to take the time to solve the puzzle in my favor; both said only solution was cut the entire thing out and replace it with a new, skinnier one, and that it would cost upwards of $1,000. Jeff took his time, found the easiest solution and implemented it, and it the total bill was $300 and change. Jeff. Is. The. Man. Super impressed with his thoughtful approach. To boot, he was professional, affable, and quick. I joked to my wife that I pinched myself after he left just to make sure I wasnt dreaming. :-). -
Review 101 (2023-08-02 - Rating: 5)
Steven Martinez from Sun Glow made it happen the way it should.We had no AC for a while and had these new three tier machendes put in this week and the house is back to pleasant temperatures and almost no noise.We are very happy with the work the team did.Thank you. -
Review 102 (2020-03-05 - Rating: 5)
Ive been working with Sun Glow for years. Every aspect of their operation is a pleasure to work with, a very responsive administrative/front of house. I appreciate their technical expertise. With their help, all my machines run without incident. Their lead technician, Max, is especially great. I know Im getting the best when he shows up, its clear he has a deep understanding of refrigeration, and it comes with excellent service. Two thumbs up!!! -
Review 103 (2023-11-15 - Rating: 5)
Leshaun did a great job. Worked quickly and was task oriented. He even showed me how to use my thermostat for optimal and efficient heating of our home. Good luck with the farm. -
Review 104 (2024-01-13 - Rating: 5)
Great customer service, quick response and competitive pricing! I wouldnt hesitate to use Sun Glow Heating and Cooling again for my hvac needs. I appreciate your speedy assistance. -
Review 105 (2023-08-01 - Rating: 5)
Had a great experience with Nathan and Sun Glow HVAC. Everything went as promised, and Nathan was professional, informative, and it made sure to answer all my questions regarding the equipment. This company seems to have figured it out! It’s about the customer, and the service! Thanks Sun Glow! -
Review 106 (2023-05-15 - Rating: 5)
A really excellent experience getting the bid for a heat pump and right on through the installation process. Michael, Dom, Josh, and Hunter were all superb with their communication and professional work to get the heat pump up & running. A very pleased customer here. -
Review 107 (2024-07-26 - Rating: 5)
If there was a rating beyond five he would score it. Friendly, knowledgeable, efficient - thank you!! -
Review 108 (2023-03-18 - Rating: 5)
Our expectations were exceeded from the team at Sun Glow. The decision to use Sun Glow to replace our furnace was because of Arin Anderson. He listened to our story, provided an estimate based on his real world installation/service experience, told us about Sun Glow the company and employees, and did what no other sales representative did: asked us for our business! Dom, Darren, and Josh had big shoes to fill with the installation and followed through like rockstars. We would choose Sun Glow again in a heartbeat. -
Review 109 (2022-06-24 - Rating: 5)
I was a previous customer of Garoken Energy. I started my air conditioner this week and found it was not cooling the house. I called Sun Glow and could not get an appointment for a week. Fortunately, they placed me on a wait list and called back stating they could come that day. The online tool was great as I could track the service rep on a map on his way to my house. They sent a text with a picture of the service tech with his background. He arrived on schedule and was immediately polite and professional. I figured there was a leak in the coolest system, since we had it recharged last year. The tech, Lashaun, was able to find the source of the leak and fix it. He then recharged an tested the system. He clearly knew the system and was able to quickly diagnosis and repair the issue. The air conditioning works great now, and Im confident that we will not have repeat this next year. A happy customer. -
Review 110 (2024-02-08 - Rating: 5)
LaShaun with SunGlow has amazing customer service and answered my questions. Very happy with the work performed and overall experienceFive stars and I will highly recommend SunGlow and LaShaun to all my friends and clients 🙌🏻🙌🏻 -
Review 111 (2020-04-22 - Rating: 5)
Great experience all around! I worked with Joe on quoting the addition of a 1.5 ton air conditioner to our system. He was responsive, fair, and upfront. The install team was awesome - Barrett and Ricky did a superb job installing the lines and new AC unit. Everything looks great and they were very communicative during the whole install. Would definitely recommend and will use again. -
Review 112 (2021-07-30 - Rating: 5)
So happy I called Sun Glow. I was without AC during the recent heat wave (July 2021) and let down by two other companies who were unable and unwilling to fix my AC. When I called Sun Glow, the lady who answered listened to my concerns and got me on the schedule. I received text and email confirmations of my appointment and notices when Max was on the way. Theres even a live tracker to see when he would arrive. Max is great. He quickly diagnosed the problem and kept me informed of what he was doing throughout. Reasonable rates. Great company. I dont want my AC to break again, but if it does, Im calling Sun Glow. -
Review 113 (2023-08-30 - Rating: 5)
Hatem was super professional and at first thought I needed an extensive dig to replace my shut off valve. He then found a way to repair the valve that saved us a lot of money. His honesty and professionalism are appreciated! -
Review 114 (2022-08-20 - Rating: 5)
First time customer with Sun Glow. AC annual maintenance. Very pleased. Person who scheduled the appointment was professional and clear. Nathan, the tech, was knowledgeable, efficient and thorough. The whole process, beginning to end was confidence inspiring. Will be a return customer. -
Review 115 (2022-05-26 - Rating: 5)
The ease of making an appointment, the response and continuing communication from Sun Glow was excellent! The technician, Erik, did a great job for us! Very pleasant, very efficient and very careful of the Covid protocol established by Sun Glow. I would be grateful to have him as the technician on any future issues. -
Review 116 (2023-12-15 - Rating: 5)
Ive been a subscribed for regular maintenance for a few years now and have only praise. I love being able to respond via text to scheduling reminders, the staff is great, and my systems have been running great. -
Review 117 (2021-07-22 - Rating: 5)
Jeff was on time, professional and did a great job getting our AC back up and working. He was also very friendly and taught me a lot about our unit and how to maintain it for better operation. Very happy to have Sun Glow’s sticker on our equipment, as we’ll be calling them again should we ever have need. -
Review 118 (2023-11-17 - Rating: 4)
Mario from Sunglow arrived on time, was very informative, respectful and communicated with me effectively explaining processes and options for installation of a new heating system. The quote from Sunglow was about 15% higher than a competitor. -
Review 119 (2023-12-15 - Rating: 5)
Travis was professional, knowledgeable, and efficient. Made a difficult job EZ. Would highly recommend him and would gladly use his services again. -
Review 120 (2023-02-18 - Rating: 5)
Sunglow was the company we went with to install our A/C, so I decided to go with company again.Our furnace was down and we had no heat during these cold days. I was able to get scheduled a day after making a call. Travis found there was something wrong with the blower. I was able to schedule the repair two days later, and now everything is up and running.Travis was very professional, answered all my questions, and was able to seal up leaks coming from the exhaust pipe. -
Review 121 (2022-04-09 - Rating: 5)
Technician was friendly, professional and able to explain everything he did and why system wasn’t working. It was easy to book an appointment for two days away and Sun Glow provided confirmation and reminders, and texted when the technician was on the way. I would definitely recommend this company. -
Review 122 (2022-06-17 - Rating: 5)
Great experience with Sun Glow heating and cooling. Brian the technician did an amazing job on the repair. He went the extra mile to make sure everything is working properly and replaced any equipment that were still under warranty. I highly recommend them. -
Review 123 (2022-09-16 - Rating: 5)
The Sunglow team came out to replace my old toilet. They were very communicative, timely, and generous with their knowledge.Most of all, they worked with integrity. I cant recommend them any more. I will continue to use them for all of my needs. -
Review 124 (2020-05-22 - Rating: 5)
My husband Jason and I are very thankful for Sun Glow. Our technicians have always been very kind, courteous and helpful! Very informative and walk us through our options and what needs to be done. We’ve used Sun Glow for going on 2 summers now and look forward to using them exclusively from here on out. Great service, very prompt and appointments are easy to schedule. Love that! -
Review 125 (2020-08-03 - Rating: 5)
Scheduling was fast and easy. My non-urgent appointment was within a week, despite waiting until the hottest time of the year to call. Ive had to wait a couple of weeks with other companies. Lashaun arrived on time and was very professional. He took the time to explain what he was going to do and kept me informed as he performed the work. He explained what repairs were needed and suggested some optional improvements. Lashaun also suggested some future maintenance and offered several service plans without being pushy. We havent been great about maintenance and may take them up on a service plan. -
Review 126 (2021-11-08 - Rating: 5)
Sun Glow did a great job. They were professional but also took the time to explain what units were in-stock and available vs what would be delayed. We have used them several times at our personal residence and at the rental properties we own and we are ALWAYS thrilled with the quality of service and value they deliver. -
Review 127 (2020-01-22 - Rating: 4)
I had a furnace failure as I was heading out of town. They were able to come by almost immediately due to a cancellation, thank you.LaShaun was great diagnosing the issue, controller board failure on a 25 year old furnace.Paul came over to discuss new and was mindful of my time and desire to get out of town. I opted to have it replaced, scheduling the install for after my return.Andrew the installer was prompt and courteous, did a thorough job. He showed up when I expected and even called on his way. While starting the day solo, others came in for their parts (I didn’t catch all the names I was offered), even Paul (my salesman) popped in, Andrew was the first in and last out.Because of the urgency, I didn’t call around for other pricing, discounts, etc., so I can’t really say much on the price. I could only try to compare to similar work I know in another state for smaller square footage, and that doesn’t seem quite right.But I would recommend Sun Glow to others. -
Review 128 (2023-12-06 - Rating: 5)
Great experience with these guys. I’d previously gotten a quote for hvac upgrades and they were the best. Their service was even better. Glad I switched to them. -
Review 129 (2020-07-21 - Rating: 5)
Always happy with the work from Sun Glow. They are able to get someone out same day. They always kept me updated of when tech was coming. The tech Corey was kind and professional. He was able to quickly resolve what our issue with our central air system. Reasonable cost for the work and materials. -
Review 130 (2021-03-15 - Rating: 5)
Erik was professional and courteous. Called ahead of time to let me know he was running a little late, which is always appreciated.I had some issues with my thermostat wiring that was preventing me from installing a smart thermostat. Erik diagnosed the issue promptly, and installed the thermostat. No complaints at all. This level of service is what keeps me coming back to Sun Glow! -
Review 131 (2022-07-19 - Rating: 5)
Gerry showed up on time and did a complete check-up of the HVAC system. He was very professional and completed his duties quickly. He was also friendly and gave me some good tips on what I can do myself to keep the unit running properly. -
Review 132 (2023-05-26 - Rating: 5)
Excellent trouble-shooting service by Lashaun on new A/C system that was installed by Sunglow 1.5 years ago. Got replacement evaporator, new lines and compressor installed by Barrett the following 2 days, all under warranty. They did everything to earn my trust in the business for over 26 years. -
Review 133 (2020-05-15 - Rating: 5)
I have used Sun Glow for 4 years at my business. Their office team informative and responds quickly. Their techs and follow-up have been on-time or early. Max has been our usual technician and he is always informative, goes above and beyond and demonstrates great integrity with his work and billing. I highly recommend this HVAC company to you. -
Review 134 (2024-11-15 - Rating: 5)
I would recommend Sunglow to everyone.Travis did a great job servicing our furnace today -
Review 135 (2023-02-03 - Rating: 5)
LaShaun was incredible! He was professional & explained everything clearly. I felt very comfortable with him being in my home. He put on the booties over his shoes....so respectful!I cant say enough good about him. I will definately use this company again!Thank You! -
Review 136 (2021-09-14 - Rating: 5)
We have used Sun Glow for several years and have always been very satisfied with the services it provides and with its technicians. Erik did our service today and has serviced our system on several other occasions. We have been very happy with him and the quality of his work. -
Review 137 (2024-10-17 - Rating: 5)
Prompt service when we needed it. Very pleased with Erik. -
Review 138 (2024-12-02 - Rating: 5)
Travis was very nice work hard and was very business like.Told us what he was finding and explain what it might cause if not fix. -
Review 139 (2022-01-21 - Rating: 5)
Diego and Julius went above and beyond and were respectful of the house and the people in it. We appreciate all they have done for us and are so thankful our heater is working right. They were both friendly and held great conversation. They were very informative about everything we needed to know and we couldnt have gotten better service. Thank you both for the wonderful service. You are so very appreciated.-the Holzschuh Family -
Review 140 (2021-09-21 - Rating: 5)
Easy scheduling. Jeff arrived on time and was courteous, professional, and very friendly. He explained everything in detail and even cleaned out a bird that was stuck in one of the pipes. Great job. Would highly recommend. -
Review 141 (2023-04-13 - Rating: 5)
They were great after we changed our mind and wanted to relocate the unit mid install. They accommodated everything and worked with us to keep the extra cost to a minimum. Our technician was professional and friendly. Would definitely recommend them to others. -
Review 142 (2021-06-15 - Rating: 5)
On time service. I called for maintenance and to see what needs updated. Scheduling was easy and prompt. Technician (Erik) was knowledgeable and friendly. He made recommendations to prolong the life of our unit as well as just replacing it due to its age but was not pushy about it and acknowledged budget limitations with that option. Would use them again. -
Review 143 (2023-10-09 - Rating: 5)
Travis was very efficient and professional in his work. The furnace maintenance done by Travis was more comprehensive than previous ones done by Sun Glow techs -
Review 144 (2021-02-23 - Rating: 5)
This is the second time I am using sun glow. They installed a new water heater at my rental property and are now helping me at my home with a new water heater. I truly love working with them. Never a hassle. Corey is a fantastic technician. Alex in the office is amazing and she is always so helpful. It’s hard to find a company that does a good job, so glad I finally found one! -
Review 145 (2021-03-12 - Rating: 5)
The company is responsive, professional and technically experienced. They were on time and explained what was broken after thoroughly checking all possible issues. We have had the same technician several times and he knows our old furnaces problems. we highly recommend Sun Glow services and technicians to all our friends.Top rated company in this area. -
Review 146 (2021-04-15 - Rating: 5)
As a first time homeowner I needed someone to do maintenance on my furnace and A/C. Sun Glow Heating and Cooling was amazing to work with. I highly recommend! Erik was great! When you need service call Sun Glow you’ll be happy you did. -
Review 147 (2021-11-16 - Rating: 5)
Gerry was great and professional. He quickly came in and diagnosed the issue and it was fixed within the hour. He also verified the furnace was in good health. Sun Glow was able to fit us in on short notice and we have heat again! -
Review 148 (2021-04-06 - Rating: 5)
I was getting a quote for converting from oil to gas, and Ricky was fabulous. He showed up right on time, followed all COVID guidelines and wore booties to protect my house. He even pretended to like my dog.He listened to what I was saying and followed up with appropriate questions and explained my options. He was extremely knowledgeable yet didnt make me feel like my questions were unnecessary. He didnt try to sell me like the last quote I got, and explained what he needed to gather in order to give me and accurate quote. Overall I was very pleased with his attitude, professionalism and knowledge. Im looking forward to his bid! Highly recommend Sun Glow so far. -
Review 149 (2021-06-16 - Rating: 5)
I cant thank Jeff and Sun Glow enough for such amazing service! Jeff was such a pro and even my puppers Maggie loved him!! He was like a dog-whisperer, I was truly worried shed be in his way but he was very gracious and never made me feel like she was a problem.Even gave me very effective tips to help me with her protective superiority complex haha! He cleaned out all our heat pump/AC units and even though we had a motor that needed replacement, he was able to determine it was covered under warranty!!! I will always go to Sun Glow. They never let us down, and everyone who works there goes above and beyond for genuine customer service. Alex in the office was just as wonderful to work with in scheduling as our tech Jeff was in fixing our units. Thank you all!! -
Review 150 (2023-03-28 - Rating: 5)
Travis and the team were very communicative. Both the knowledge and experience, we experience today was what our family needed. Thank you Sun Glow and crew! Especially Travis!! -
Review 151 (2022-03-21 - Rating: 5)
This company is incredible. My elderly moms heat went out during a cold snap and they were extremely responsive. The follow up and communication was beyond measure from the scheduler to the technician. Incredibly personable, kind and professional! HIGHLY recommend and will NEVER go elsewhere. -
Review 152 (2020-06-04 - Rating: 5)
Erik was extremely helpful! He worked diligently until the issue was resolved, even if it took a while to find a solution. He also took time to answer questions in ways that I would understand. I also appreciated the initial and follow up calls confirming when the technician was dispatched to my home. Overall experience was very positive. -
Review 153 (2024-07-03 - Rating: 5)
Nathan was great! Very helpful and informative, courteous and professional as always. -
Review 154 (2013-11-27 - Rating: 5)
Awesome Installation!Sun Glow replaced our 20 year old furnace with a modulating high efficiency Carrier gas furnace. The product is awesome. I especially like the thermostat. It is extremely easy to use. The installation was extremely complex and required several trips in to complete. The technicians knew exactly what to do and did a fantastic job. They were also very courteous and professional in their conduct. The final outcome has thoroughly impressed me. I got three bids. Sun Glow also gave me the best price. It really does not get any better than this. -
Review 155 (2020-05-17 - Rating: 5)
When my heat pump quit working, I called Sun Glow. They were able to have a repair tech out within the hour! Who does that?? He delivered the news that my 20 year old heat pump had died. The process for buying the new one, as well as a new furnace, couldnt have been easier. I seriously had financing set up within minutes. The installation techs were out 3 days later and spent all day installing the new heat pump and furnace. They were professional, knowledgeable, and thorough. They spent extra time after the installation to make sure that everything was working correctly. When it wasnt, they called in help for troubleshooting and solved the problem quickly. I would not hesitate to recommend this company to anyone needing heating and/or cooling help. -
Review 156 (2023-09-25 - Rating: 5)
Shawn is the best plumber in the area! Since switching over to Sunglow, nothing has changed! He’s thorough, honest, and quick! I highly recommend! -
Review 157 (2023-08-08 - Rating: 5)
Arin with Sun Glow is amazing. Very professional and patient when it comes to working out the best HVAC system for your home and needs. Arin demonstrates a deep knowledge of the products and passion as well. -
Review 158 (2024-05-06 - Rating: 5)
Diego installed my new AC system. He worked diligently, & got it done in good time! Very respectful & friendly. Cleaned it all up too! Diego & SunGlow are very reliable & responsive. Thankyou! -
Review 159 (2020-06-06 - Rating: 5)
Thank you Sun Glow Heating & Cooling! When our air conditioner went out, Sun Glow came out right away. Thank you for being responsive, professional and fair! Thank you to the whole team who helped us get through everything. Especially Barrett who installed everything! He was very professional, nice and excellent to work with. He took the time to answer all my questions and help me understand the new thermostat! -
Review 160 (2024-03-04 - Rating: 5)
Jeff was great! He arrived within the promised window, he acted professionally, and he fixed our problem. Thank you! -
Review 161 (2023-06-01 - Rating: 5)
Chris W was great. Timely, knows what he is doing, answered and fixed my questions. All with a warm smile. Thank you for your employees. Carrie in the office is also great. -
Review 162 (2024-06-22 - Rating: 4)
Chris did a nice job and he was polite. I can’t wait to hear my quote -
Review 163 (2021-03-10 - Rating: 5)
Had a minisplit go out and I put a call into Sunglow Heating and cooling and they had a tech out there in less than 24 hours.From beginning to end I received absolutely immaculate service: A first message within minutes of booking the appointment to confirm from a phone call and message when tech was on his way (that thoughtfully included a photo of the tech so the house sitter knew who to expect and felt comfortable letting him in); A clear informative call from the tech once the issue was identified; Work was done promptly, invoice was paid over the phone and I got a detailed receipt within minutes so I could get reimbursed from my friends.And then while I was still basking in the glory of a problem solved 10x quicker and easier than I thought it could be, their office called within minutes of the tech leaving to schedule the necessary followup visit for when a required part would be in.As if all of that wasnt enough of a coup, cost for the work needed was outrageously reasonable. After a year of endless frustration and disappointment it was so nice to have something just work out in all levels- thank you! -
Review 164 (2024-07-05 - Rating: 5)
Travis was punctual and knowledgeable and helps find a solution for our problem right away! -
Review 165 (2020-02-06 - Rating: 5)
Anthony, Scott and Rick arrived early and were able to finish the installation early too. They are pleasant yo talk to and very knowledgable about what they do. They have clear answers to your every question. The cleaned up very well when they finished.Jeff, the service guy who initially came to look at my furnace when I first called was very pleasant and informative.Joe Geffert, the sales guy gave us clear descriptions of every option that they offer and helped us greatly in our selection of a new furnace. -
Review 166 (2022-02-04 - Rating: 5)
Sun Glow has done a phenomenal job for my HVAC needs. Ive had the same technician three times - Erik. He has always provided great knowledge, skill and service. Will continue to use Sun Glow. :) -
Review 167 (2024-01-18 - Rating: 5)
We lost heat because our furnace condensation pipe completely froze during the latest big freeze. Gerry showed up despite the roads looking like ice skating rinks and cut off the entire pipe and replaced it with one that will be easier to thaw out in the future. -
Review 168 (2021-08-05 - Rating: 5)
Gerry was very informative and able to repair our AC. Luckily it looks like we have a little more time with our ancient existing AC, very much appreciated. We have used Sun Glow several times now to service our AC and Heating unit. They always do a great job of sharing tips for maintenance, etc. -
Review 169 (2020-07-27 - Rating: 5)
I am amazed with the quick response I received to my call and how soon they were able to have someone come and repair my air conditioner. Corey was very efficient and knowledgeable, I am very impressed with his work and with his company Sun Glow Heating and Cooling. I would definitely highly recommend them and will use them in the future. -
Review 170 (2023-10-24 - Rating: 5)
Mario is an excellent person, seems to be quite a professional & knowledgeable. I have full faith of being helped out and getting solutions in the replacement of HVAC in ATTIC of my condo. -
Review 171 (2021-10-14 - Rating: 5)
Erik and the team at Sunglow were amazing. They are very communicative about scheduling, when techs are on the way, and when going over the options for a new furnace we need. They are honest and upfront about all charges and what equipment will do. -
Review 172 (2023-03-24 - Rating: 5)
Today, 7/9/20, Erik was our technician. Erik was an outstanding representative for Sun Glow as well. He did his tune up, reviewed the status of our older equipment with us in an efficient and courteous manner. With a 25 year HVAC system, we discussed the inevitability of replacement and scheduled a sales consult meeting so that we will be able to make proactive decisions about our system. The following comment was from last year, but Ill leave it up ( Sunglow must be doing something right to retain these great techs). Lashaun has been our tech for a number of years. Always prompt, courteous and helpful. We rely on Sunglow & Lashaun to extend the life of or 20 year old equipment. We believe the regular service we receive has helped us to accomplish that objective. Highly recommend.3/24/23 - We have made it to 29 years w/ the original HVAC and continuous regular service maintenance by Sunglow.Travis arrived on time, did his work and shared a recap of the services performed.We appreciate Sunglow & their techs and recommend them without reservations. -
Review 173 (2020-08-17 - Rating: 5)
Our AC broke down on the hottest day this summer. Sun Glow Heating and Cooling was just amazing. Their team got back to me right away and answered all my questions. They were able to get someone out to my house the next morning. The tech was on time, professional, wore proper PPE, and got our AC up and running in less than 30 minutes. He was so kind, cheerful, and professional. He even told me a few things to look out for with my unit and furnace in the near future and recommended that I get multiple quotes for service (instead of just promoting his own company). Will use them again. -
Review 174 (2022-09-06 - Rating: 5)
Jeff did a great job of repair. He brought all the needed parts with him and adapted a new circuit board to our aging heater. And had our system up and running again faster than I would have imagined. . -
Review 175 (2020-07-22 - Rating: 5)
Was impressed with the level of precautionary measures our technician (Jose) took while providing maintenance on our mini split units. He literally sanitized everything he touched. Very happy with the quality of service Sun Glow provided today. -
Review 176 (2022-09-21 - Rating: 5)
Lashaun was friendly, informative, and was very considerate of our napping baby not far from the furnace. He helped talk me through what he found and how he fixed the situation. He gave me several options to consider for long term care. Thanks for your help! -
Review 177 (2024-12-15 - Rating: 5)
Amazing, professional service. 100% recommend! -
Review 178 (2024-08-23 - Rating: 5)
Nathaniel did a great job installing our new heating and air conditioning system. He went above and beyond making sure our outdoor unit was placed where we wanted it (further down the home and away from our patio). As he explained the system, upkeep and using the thermostat he was patient with all of our questions. Thank you for all your help with our new system! -
Review 179 (2020-09-15 - Rating: 5)
Our gas furnace blower stopped working. Sunglow got me on their schedule quickly. Max, our technician, was very professional and obviously quite experienced. Within minutes of arrival he found the blower motor starter capacitor had failed and replaced it. Then he conducted a full system diagnostic and gave us recommendations for future upgrades to prolong the life of the furnace. -
Review 180 (2020-03-01 - Rating: 5)
Really appreciated the professionalism, and prompt service ...even on a Sunday. Jose was our technician ...and later, Lashaun joined him.Our problem with our old oil furnace was fixed and we are very pleased.We will be looking to Sun Glow for a regular maintenance contract. -
Review 181 (2016-06-06 - Rating: 5)
My wife and I bought a new heat pump and furnace from Sun Glow in late 2012, because our old AC was a joke and was frequently blowing a fuse. From the initial proposal, to the purchase, to the installation, everything went great! The price was competitive to other HVAC companies in the area, but the service was hands down amazing. The whole process from start to finish went smooth. We are very happy with our purchase and recommend Sun Glow to all our friends and family. -
Review 182 (2024-07-16 - Rating: 5)
Easy to schedule, great staff, wonderful work done on my AC and furnace. Thanks for the help! -
Review 183 (2023-11-30 - Rating: 5)
Abdona was very friendly and professional. She completed the service in a very timely manner and without any issues. Thank you for the wonderful service. -
Review 184 (2020-10-02 - Rating: 5)
The technician was very courteous and covid appropriate. He efficiently diagnosed and repaired our system, and also performed maintenance. He explained everything well before he did the work, and cleaned up nicely before he left. We would definitely use this service again. -
Review 185 (2020-07-09 - Rating: 5)
In this time of possible scams and CV-19 - I value the before hand text messages of who is coming for my work. The text message that he is on his way. Receiving the photo and name of the tech on text is great. The masks, gloves, booties and attitude of the tech is very nice. Having the truck labeled etc. is great. I needed a refresher course on my thermostat which was done very nicely. I feel like my system is set up and ready for the coming heat or cool of Oregon weather. -
Review 186 (2021-10-12 - Rating: 5)
Sun glow was very responsive, they communicated exactly what to expect, and their technician was very thorough. We have used Sunglow multiple times they have always done a great job. There are only a few contractors in the Portland area that can help with complex condominium heating systems. It is nice to have an option like Sunglow that always does a great job. -
Review 187 (2021-06-24 - Rating: 5)
Lashaun was incredibly professional and very knowledgeable! He was super nice and came to our home right away and was able to quickly and identify and fix the problem with our AC. He was very friendly to our children and our dog as well! I would highly recommend working with Lashaun at SunGlow -
Review 188 (2020-05-06 - Rating: 5)
Jose performed the furnace and AC maintenance on 4/20. Great tech who showed up right on time, was extremely friendly while up in our hot attic. It had been a couple years overdue and probably some extra work involved, but he handled everything very well without issue. We were the last job of the day, but it didnt matter while he did the work correctly.Jeff was available earlier than predicted, the office coordinated with us and he showed up right when expected on 4/29. He was very friendly and took right to the job at hand. He took care of replacing our furnace motor, filling us in along the way with the whats and whys of his progress. Afterwards, he spent time explaining what he completed and what to expect as far as longevity. Great fella! -
Review 189 (2024-11-14 - Rating: 5)
Erik came over and found leak and fixed my geothermal unit and saved me THOUSANDS of dollars after i had two other technicians from other hvac companies come over and tell me i needed new unit. I can’t say enough about how professional he was, was all done in about an hour. When he gave me the bill, i literally laughed bc it was minuscule compared to what i was expecting. Sun glow is the only way to go. Id give 10 stars if i could.