Roto-Rooter Plumbing & Water Cleanup

Located in Portland, Oregon

Address: 519 SW Park Ave #303, Portland, OR 97205, United States

Phone: +1 503-937-1807

Rating: 4.8

Services

On-site services
Language assistance
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-06-20 - Rating: 5)
Unexpected sewer backup issues. Over the course of three days, Roto Rooter team of eight sewer expert crew came to my house, spent hours locating the problem, removing a toilet to clear the clog, diagnosing the need for a 2-way sewer access rather than the current 1 way, follow their cameras to determine the best location to add the 2 way, got permits, had the local utilities come color code all underground areas to avoid, send a team of 6 excavation experts to remove a lovely rhododendron and dig a trench down to the existing sewer pipe, add the 2 way access to above ground level, power wash both directions of sewer pipes, refill the trench dirt and power wash the dirt/mud from my front stairs, street and my neighbors plus took away the roots and tree parts. The Manager came back on day three, ran his camera down the new 2 way to examine for any remaining problems.They were polite, as tidy as they could be and worked extremely well as a team. Although I hope to never have to see them again, I was extremely pleased with their work and efficiency. We kept them supplied with cold drinks and break in the shade around the pool.Having 3 toilets and two showers backed up to overflowing WHILE having company at my house, was NOT pleasant but it is finished!!I will leave them a Google review as well.Nothing says pleasure like a functioning bathroom!Crew included Leo, Baby Justin, Big Justin, Cody, Dustin, Harley, Christian and Francisco!!!!

Review 2 (2024-11-20 - Rating: 5)
We had clogged drain in our laundry, Anthony was able clear it for us and get all water following again. He made sure everything was to our satisfaction before leaving. Thank you for your great service. Had great advice to ways to keep our drains clear. Friendly and very professional

Review 3 (2024-08-31 - Rating: 4)
Roto rooter: Anthony was sent out at short notice, on schedule for weekend service. We had clogged drain in kitchen sink. He was on time, and fixed the problem. He gave great advice towards cleaning, going forward. Very friendly, and professional. Reccomend Anthony. Thank you, Corey

Review 4 (2024-12-29 - Rating: 5)
Maqsood came early in the morning and cleaned out our backed up shower drains quickly and provided us with insight on how to prevent it in the future. Courteous and worked quickly. Will use these folks again.

Review 5 (2024-09-30 - Rating: 5)
Great overall experience. Came late Sunday afternoon after I realized the clogged drain was too big of an issue for me, hours into trying to resolve it. The pros have the tools and experience. Katie was nice, knew what she was doing, and had our pipes back in full working order in no time.

Review 6 (2024-12-18 - Rating: 5)
Terrific experience with Roto Rooter. A leak in our roof led to water damage in a bedroom, the team came out and assessed the issue and helped us resolve super quickly and professionally. The guys that came out were problem solvers who and pros who explained everything so we could make informed decisions. Would recommend any time.

Review 7 (2024-10-11 - Rating: 5)
Had a laundry pipe emergency and needed a quick appointment. Justin S was incredibly helpful and explained things clearly so we were able to make an informed decision. He explained cost and the problem well and had everything taken care of quickly.

Review 8 (2024-09-14 - Rating: 5)
After battling our downstairs toilet, we called Roto-Rooter for what we were confident was a bad clog. Within 30 minutes of our call, Katie P. arrived and she was simply fantastic in every way. She was prompt, kind, informative, supportive and positive. In less than an hour, Katie P. had diagnosed the problem, took initiative and action to solve it and successfully fixed what was a serious clog some 16 feet within our pipes.We can’t thank Katie P. enough and would recommend her without hesitation. Thank you Katie! You are a life saver!Todd and Tonya R.

Review 9 (2024-11-30 - Rating: 5)
Maq was very helpful, friendly and professional, and his arrival was sooner than I was expecting. He had a pretty involved job to do, and still took the time to explain the problem and the process of solving it.

Review 10 (2024-10-04 - Rating: 4)
They got the job done. It was expensive for a 20-minute fix, (over 300 for a toilet clog) but they gave me a discount coupon and got there within an hour of my call, you cant beat the convenience. The person who fixed my clog was nice and personable but had the loudest voice ever... like full volume echoing through my home even if he was only 3 away from me.

Review 11 (2024-09-24 - Rating: 5)
Basement drain overflowed in our 50 year old home. Not good! Called RR and they arrived in 1 hour. Cleaned drain pipes working from the kitchen. All was good … or so we all thought. Unfortunately 4 days later the same issue. Called RR again and within the hour they returned. This time after some troubleshooting a more specific cause was identified and the service tech fixed quickly - no charge due to RR guarantee :). Super friendly, kind, knowledgeable… and best of all the drains are flowing again!!!! :)

Review 12 (2024-08-23 - Rating: 5)
I had an issue with a toilet that wouldnt flush. I called RotoRooter around 4:30 thinking that I would be lucky if I could get an appointment the next day. I was so happy when they told me that someone would be at my house in under 2 hours!!My technician, Anthony, was friendly, professional, and efficient. He figured out the problem, fixed it, and explained everything that I needed to know. Thank you.

Review 13 (2024-10-17 - Rating: 5)
Root-Rooter staff responded immediately to our plumbing emergency and arrived within 2 hours. Maq was the first individual to arrive. He assessed our problem, which was a clog in the main pipe which lead to flooding in our basement. His manner was exceptional, very reassuring, kind and highly professional. He was able to unclog our pipes. The next individual, Tyler, arrived to check the condition of our main pipe, which he determined by running a snake with a camera; it turned out that a very old main pipe was clogged with tree roots because of the disintegration of the concrete pipe. The next individuals to arrive were Braden and Asa. They dealt with the moisture issues by cutting through the affected walls, etc. . They were extremely efficient and conscientious, pulling up carpet and removing affected furniture, which they hauled away. They set up fans and returned every day to check the humidity levels, and doing additional work. They were amazing!I would highly recommend Roto-Rooter for the quality of their staff as well as the quality and thoroughness of the work done.

Review 14 (2024-10-23 - Rating: 5)
Justin was great! He explained the work and how our drain system runs. Very knowledgeable and completed the work fast and without any surprises.

Review 15 (2024-09-19 - Rating: 5)
Excellent same day service. Shane was professional and took the time to clean up perfectly. Even helped me get my stacked washer and dryer back into place. Perfect experience to solve a lousy situation with my washing machine back filling out onto the floor. Would highly recommend.

Review 16 (2024-09-28 - Rating: 5)
Christopher was amazing. He came out asap to unclog the toilet my son clogged by throwing toys inside. Chris offered us a cheaper way of fixing the problem over opening up the toilet and was out the door in twenty minutes. 10/10 recommend.

Review 17 (2024-10-03 - Rating: 5)
Chris was fantastic. He educated me on both the problem and the solution, and included aftercare instructions as well. Very satisfied with the entire process and the outcome looks very solid. I will definitely work with these folks in the future when needed.

Review 18 (2024-07-28 - Rating: 5)
We were hosting a birthday party when our basement bathroom and floor drain started backing up with water. Roto Rooter responded within 40 min of calling and had the issue resolved within 20 min. Nobody at the party even knew we were having issues. Anthony was courteous, empathetic and professional. The price was fair given the issue and that it was a Sunday. I will definitely call them again.

Review 19 (2024-12-08 - Rating: 5)
Had such a positive experience with Maq and Rotorooter when our kitchen sink clogged on a Sunday. Maq was kind, professional and made quick work of the issue. We were so relieved to have a working sink again!

Review 20 (2024-12-09 - Rating: 5)
Justin just left my house, after fixing my bathtub, and I can’t be happier with his services! He is extremely efficient and an amazing human being! I’m very grateful for his services!

Review 21 (2024-09-28 - Rating: 5)
Mag was fantastic. We had a challenging drain to get a snake to pass. He was able to find a way to the blockage after several attempts. His perseverance was very much appreciated ! I was extremely happy with the results. Thanks Mag !!

Review 22 (2024-12-16 - Rating: 5)
My technician was such a nice guy. Very personable and explained everything. Highly recommend him and Roto-Rooter because of how helpful he was. Thank you!

Review 23 (2024-12-02 - Rating: 5)
Maq Mac was wonderful. He got our bathtub unclogged I mean want to use him again should we ever have any trouble with our house? Thank you.

Review 24 (2024-12-30 - Rating: 5)
Maq did a fantastic job clearing our bathroom pipe and the basement sink pipe. Leo also provided a helpful visual.Thank you!

Review 25 (2024-09-09 - Rating: 5)
Enjoyed working with Anthony. Fixing my clog kitchen sink. He was a nice guy and easy to talk to and explained what was going on. I would recommend that guy in your company. Thanks.

Review 26 (2024-06-28 - Rating: 5)
Great experience and great service from our service technician Anthony. They arrived quick, were super helpful, and extremely kind. Had an issue as a new renter with some previous build up in the drains of our upstairs showers causing some extreme sewage smell to back up into the house. Anthony diagnosed the problem quickly and took care of it without issue. Would highly recommend!

Review 27 (2024-10-15 - Rating: 4)
UPDATE: Roto Rooter gave me a full refund and let me know the technician should have not charged me. Overall they do know their stuff and will be able to solve any issue you ar having.I had issues with a downspout being clogged and I called Roto Rooter as I had used them before for a clog in my house. They came a little past the window that was originally scheduled. After showing Justin the technician the issue he went over some of the options based on his experience. Based on his suggestion we went with Hydro jetting for a rain drain as he assured me it was the best option based on my possible outcomes. The cost of this service is very expensive, $801 per hour and I had asked if their was a better option to first diagnose the issue, but he assured me the hyrdro jetting could do that and fix the issue. I went with this option as the downspout had caused me lots of issues and I did not want to incur further damage to my home. Well as it turns out I should have pushed for a cheaper option as my pipe that connected to my downspout was completely disintegrated/collapsed ONE feet into the ground! Look at the picture!The Hydro a jet was not used for more then 5 minutes!! This would have been averted by just sending a camera in, but instead I was charged the full hour at $801!! That is a ton of money for which I got virtually no benefit from this service. I understand being charged if the machine was used for 20-30 minutes, but it was basically turned off right after being turned on! This is NOT ACCEPTABLE!! Justin seemed to be a little embarrassed by what happened and tried his best to search by hand, digging into the ground to see if he could find more of the pipe, but it was not found. I am more then ok paying a service fee for the tech’s time and also for the diagnostic that was done but to be charged $801 for less then five minutes of work, this again is NOT ACCEPTABLE!I cannot recommend Roto Rooter and I don’t think I will use again as I can not take the risk of being charged that much for no benefit. BE WARNED using them, they are very expensive and do not give leeway in case they cannot service you. First diagnose the issue yourself or force them to do it before going with one of their very expensive options. Even though I am glad I now know my issue, I feel terrible due to the absorbent amount I was charged. This is why I have given them 1 star.

Review 28 (2024-08-09 - Rating: 5)
Anthony was great when we called Roto-Rooter to help with a clogged kitchen sink. He explained the process well, was very polite, and took time to get the job right by doing a thorough testing of his work. He also pointed me in the right direction on unclogging another (unrelated to my job) sink in the house. Great experience, thanks Anthony!

Review 29 (2024-11-10 - Rating: 5)
Mag was my technician, and was wonderful. He was very professional and treated me with sympathy and respect. I would recommend him any day!

Review 30 (2024-12-08 - Rating: 5)
Maq was extremely helpful, friendly, and knowledgeable. He arrived quickly and solved our plumbing issue. Highly recommended!

Review 31 (2024-11-04 - Rating: 5)
Came within an hour of our phone call. Mark and Maq are very professional, kind and honest. We appreciated their expertise.

Review 32 (2024-10-05 - Rating: 5)
Katelyn Polak was The service technician that came to my house and fix the problem in the sewer line, which was backed up. She was wonderful, courteous, and skilled. I can’t say enough, good things about her. You are lucky to have such a good employee.Larry Bruun

Review 33 (2024-12-01 - Rating: 5)
Maq was great. He explained our problem and did all he could to help, even though it was cold and at night. He worked with his team to get to a solution.

Review 34 (2024-11-03 - Rating: 5)
Rag did an amazing job he is a Really nice guy super clean to work. He did an amazing job. Thank you so much.

Review 35 (2024-11-27 - Rating: 5)
Maq came right out and solved the problem. He is also a good teacher and gave me a lot of good information. I highly recommend him for future service.

Review 36 (2024-07-09 - Rating: 5)
*update*While Anthony was amazing, the rest of the team is not holding their own. We are awaiting a camera scope of the line Anthony cleared and are not getting any movement from the service and dispatch team. This is horrible service after calling, and being promised action, numerous times. Unfortunately, we paid in full on the first visit 😔Anthony was so dedicated to fixing our issue, he persevered and kept us appraised of the situation as he proceeded. Very knowledgeable in his job and we were thankful for his service! He went above and beyond and very courteous.

Review 37 (2024-10-09 - Rating: 5)
Maqsood was EXCELLENT in every way. He went ABOVE AND BEYOND!!!! Drain was snaked in no time and drains better than new. He responded to our SOS call and came to our rescue right away. Highly recommend Roto Rotor and definitely ask for Maqsood to service your needs.

Review 38 (2024-10-02 - Rating: 5)
The 2 techs that came to our home. We’re very informative, professional, nice and knowledgeable. I was really glad I had called Roto Rooter. I am still smiling that my house is now in order. 😊

Review 39 (2024-12-21 - Rating: 5)
Maq was amazing, came in very professional and found out the problem and fixed it in just a few short minutes.All this after I had a different company come out and charge me $500 and didn’t fix the problem.

Review 40 (2024-10-08 - Rating: 5)
Maq did a fantastic job. He had to give me bad news, but provided excellent data and called in the right expertise. Appreciate the direct feedback.

Review 41 (2024-09-26 - Rating: 5)
Katie was absolutely fantastic and fast. She talked through the process of what she was doing and would absolutely specifically request her again if ever needed. Thank you Katie and Roto-Rooter!

Review 42 (2024-08-02 - Rating: 5)
Anthony from roto rooter plumbing was professional, friendly, quick and got the job done! He even cleaned up after the job was done and left our bathroom cleaner than it was before he started. I recommend roto rooter for their same day service!

Review 43 (2024-09-29 - Rating: 5)
Chris showed up promptly and worked efficiently to fix our issue. Once complete, he showed us exactly what the problem was and gave us treatment options to prevent future issues. I would call him again for any plumbing issues.

Review 44 (2024-09-30 - Rating: 5)
We had a pipe blockage on Sunday night that caused water to leak out of the bathroom and into the downstairs. Technician, Marcus Riego #2564 wasn’t fazed by it and calmly went to work to diagnose and fix the problem. He thoroughly explained his process and what he was doing with intellectual and emotional intelligence and was a pleasure to be in contact with. Were very satisfied with our Roto-Rooter experience and Marcus specifically.

Review 45 (2024-07-11 - Rating: 5)
Anthony was fantastic fast and non judgmental that I flushed a washcloth somehow! He was fast, kind, and had a big smile on his face. Very professional with a woman living alone. I felt very comfortable with him and would request him again.

Review 46 (2024-10-02 - Rating: 5)
Justin from Roto-Rooter was amazing when he came to unclog my sewer line - so nice, informative and professional and took as much time as necessary to do a thorough job and explain everything to me and offer advice on how to prevent it from happening again.

Review 47 (2024-09-22 - Rating: 5)
Maq was very helpful and communicative during the process. He was calm and helped us understand the issue clearly. 10/10 would recommend!

Review 48 (2024-07-09 - Rating: 5)
Had an issue over the weekend with a backed up toilet and tub, could not fix on my own, so I set up an appointment early Sunday morning online, had a tech out (Anthony) very quickly, who was very helpful in helping figure out the cause of the jamb and getting it taken care of. Fair play to him and the professional job he did!

Review 49 (2024-10-08 - Rating: 5)
The guys were really friendly and they both worked together to get the job done I’m really pleased with their work thank you..

Review 50 (2024-10-20 - Rating: 5)
Maq did a quick and good job of taking care of a plugged toilet and leak that was occuring. We greatly appreciates his hard work.

Review 51 (2024-10-02 - Rating: 5)
Landon showed up ontime and in less than an hour thoroughly hydrojetted our kitchen drain piping all the way to the street. The job was done professionally. Highly recommended!

Review 52 (2024-06-03 - Rating: 5)
Our kitchen sink was clogged and Justin from Roto-Rooter Plumbing really helped us out! He was super friendly and even took the time to explain how to prevent future clogs as well as recommended a product. He was very efficient and got the job done within no time. Would highly recommend!

Review 53 (2024-10-21 - Rating: 5)
Braden and Asa took care of everything efficiently and professionally. I really appreciate their help making my new home feel livable again.

Review 54 (2024-08-31 - Rating: 5)
Anthony saved the day. Thank you, Roto-Rooter for Such quick and excellent service! Definitely would recommend to anyone having plumbing issues.

Review 55 (2024-12-29 - Rating: 5)
Mag, Tyler and Landon were great; fast, efficient, and hard working. Would recommend.

Review 56 (2024-05-17 - Rating: 5)
Everything about my Roto-rooter experience today was great. Last night, I was quickly able to schedule a home visit on their website. I immediately received a confirmation email and today the techs contacted me to confirm their appointment timing. Chris and Marcus were friendly, polite and respectful while working on my kitchen sink. They were clearly knowledgeable about fixing the problem and gave me an education about how to best keep old house pipes flowing freely. It was an expensive fix for what it was but overall ease of communication was a big plus.

Review 57 (2024-12-29 - Rating: 5)
Mag, Tyler, and Landon you guys did amazing work on short notice. Thank you so much!

Review 58 (2024-09-30 - Rating: 5)
Justin was very polite. Did an excellent job. Excellent customer service!! So glad I used Roto-Rooter!!

Review 59 (2024-09-07 - Rating: 5)
Anthony did a great job, got here quick and staid till the job was complete got the sewer line open again worked extremely clean and was respectful to the property. If Anthony’s coming your in good hands.

Review 60 (2024-11-03 - Rating: 5)
Maq came out to our house for an emergency backup and was very informative and even helped with future preventative care.

Review 61 (2024-08-29 - Rating: 5)
Kevin H. quickly diagnosed the problem with my toilet and fixed it. He was very professional and wasted very little time. I would not hesitate to use Roto-Rooter again.

Review 62 (2024-12-09 - Rating: 5)
A great experience. Clear communication with same day results that I’m confident will last us a long time.

Review 63 (2024-08-02 - Rating: 5)
Anthony is Polite, Professional, Organized. Explained what he needed to do. He is respectful in regards to my property. Took the time to clean-up responsibly. He put things back the way he found it.

Review 64 (2024-11-22 - Rating: 5)
Had my kitchen faucet replaced. Went smoothly and timely. Crew was friendly and professional. Thumbs up!

Review 65 (2024-12-28 - Rating: 5)
Very friendly and professional. Got the job done very quickly!

Review 66 (2024-06-18 - Rating: 5)
Our experience yesterday was VERY positive, Anthony showed up ready to work on our stopped up toilet drain. He was VERY knowledgeable, communicative and interested in our input. He promptly, diagnosed the problem and tried to snake the toilet before deciding he had to pull the toilet and bring in the big machine. He then cleared the stoppage and then went to our outside drain access point to see what he could see. He found extreme scaling inside our 60 year old cast iron pipes and recommended a de-scaling process along with installation of a 2-way cleanout for access to our soil pipes inside and outside the pipes. Anthony was courteous and articulate. Wed ask for him again. Following Anthony was Jakob, the field supervisor. he scoped our entire sewer system inside and outside the house to the sewer manhole. He recommended a couple processes - but we declined his recommendation at the time to discuss our needs with others. Jacob was also VERY knowledgeable, articulate and helpful. he took our decision to delay his recommendation very well and offered to be available as we move forward. Two VERY, VERY solid employees and great ambassadors for Roto-Rooter. Thanks for a pleasant experience.

Review 67 (2024-12-17 - Rating: 4)
Our Tex guy was awesome! But did not expect it to be so expensive for a bathroom sink

Review 68 (2024-05-04 - Rating: 5)
Christopher was phenomenal. We have a dog and small child who are easily frightened and he was kind to them both! He was quick, professional and knowledgeable. He even explained all of our options in great detail so we could make the best choice. We will definitely be giving Roto-Rooter and Christopher a call if we’re ever in need again!

Review 69 (2024-05-19 - Rating: 5)
We had an issue with water backing up into the kitchen sink and leaking out the dishwasher and laundry machine. Our regular plumbing service couldn’t be here until Tuesday since they don’t work weekends. We called Roto-Rooter and Silas came over within 2 hours and fixed our plumbing issues super quickly. He also took the time to explain the issue and what preventative measures we can take to avoid our sinks and laundry machine backing up again. Highly recommend this service for all urgent plumbing needs.

Review 70 (2024-11-17 - Rating: 5)
Quick response, assessed and resolved the issue in about 15 minutes. Great experience all around.

Review 71 (2024-11-30 - Rating: 5)
Issue was resolved quickly and on short notice right after a holiday, great service from Maq.

Review 72 (2024-05-14 - Rating: 5)
Landon did a fabulous job!! He was very professional, friendly and reassuring that he could snake things and fix the blockage. He cleaned everything up for me and did a great job explaining the issue and how to prevent things with the enzyme i purchased. Represented the company so well! Thank you so much!!

Review 73 (2024-05-10 - Rating: 5)
Anthony arrived within an hour. He did an excellent job of clearing the plug in the main sewer system, and was very pleasant to work with. He checked and double checked to make sure the system was done properly, and good to go. He gave me some good advice to take care of the system. The price was high, but the work was excellent.

Review 74 (2024-06-16 - Rating: 5)
Excellent, prompt service. The technician clearly communicated the problem, the work to be done, the time to complete the work, and the anticipated cost. The price seemed pretty steep, but the service was 5-star. We would use them again.

Review 75 (2024-05-08 - Rating: 5)
Landon did an exceptional job and provided great service. These 5 stars are for the work that he did and his courtesy and professionalism. The price however was pretty absurd so I doubt I will use Roto-Rooter again. When you call no price is provided as the tech has to assess. Then the tech comes and it’s over 500 for something he completed in less than an hour.

Review 76 (2024-06-06 - Rating: 5)
Landon did an awesome job. He was very professional, courteous, and sensitive to the landscaping. And above all, he helped identify the issue which I had previously tried to do on my own and was unsuccessful. Thanks Landon - great job!

Review 77 (2024-05-18 - Rating: 5)
Landon was excellent. He was personable, honest, and informative. He let us know information upfront and helped us get our toilet flushing normally again. I would ask for him again if I had a choice.

Review 78 (2024-02-27 - Rating: 5)
I had a severely blocked drain pipe and called Roto Rooter at about 5pm. They had someone here first thing the next morning. Taylor was awesome. Super friendly. Diagnosed the problem quickly and worked hard to fix it. It took more effort than they thought but he just kept going and its all clear. Awesome job and would highly recommend.

Review 79 (2024-05-05 - Rating: 5)
The service tech that came to our home today, Landon, had the most exceptional customer service I have ever received from any repair person. He was kind, efficient, and very personable. Landon definitely went the extra mile for us and saved the day. Thank you, Landon and Roto-Rooter!

Review 80 (2024-12-07 - Rating: 5)
Max was awesome. Very on point. Happy with his service!

Review 81 (2024-10-22 - Rating: 5)
Maq was great. He explained what the problem was and worked ok it right away. Great service and great customer service.

Review 82 (2024-03-23 - Rating: 5)
Trevor came out to fix a clog in our garage sink and he was very polite and professional, thoroughly explained what his scope of work was going to be, and he successfully removed the clog. We are very grateful for his service and will highly recommend him to all of our family and friends. My Husband Fred and I will request him if we should have any issues in the future.

Review 83 (2024-05-07 - Rating: 5)
Very polite and professional service tech Katy was knowledgeable and efficient.My kitchen drain pipe was extremely plugged.Katy was very determined and was able to clean it out with the right tools.She is a hardworking person.Katy was also very helpful in helping me with the project and explaining on how to continue the care of our kitchen drain with the right drainage products.Thanks Roto Rooters for helping me out today!!Thank you 😊Doug Adams

Review 84 (2024-12-30 - Rating: 5)
I was blown away by how quickly someone was able to come out (on a Sunday, in particular!) to help with our toilets. We had both a technician and someone with camera technology come out on the same day, both men were professional and knowledgeable, and their pricing was fair and clear. I will literally never call anyone other than Roto Rooter again!!

Review 85 (2024-10-20 - Rating: 5)
The guys were great , informative, and thorough and professional. They will definitely get my call for future plumbing problems.

Review 86 (2024-12-28 - Rating: 5)
Very quick in solving our problem. Mag was very friendly and informative.

Review 87 (2024-07-13 - Rating: 5)
We are really happy with the service we got from Roto-Rooter. They located the problem quickly and gave us practical advice about how to prevent it from happening again.

Review 88 (2024-05-11 - Rating: 5)
We are new home owners and has an unexpected drain backup issue we weren’t fully sure what to do with. We ended up calling up Roto-Rooter and they sent someone out just a few hours later and got the issue fixed! They have a great warranty program on their service too and a very friendly staff! 10/10 recommend for homeowners with plumbing needs! Andrew was wonderful and so full of knowledge for new homeowners too! Thank you!

Review 89 (2024-10-15 - Rating: 5)
As usual Roto Rooter helped us out with getting out to our house to fix a plugged toilet…the technician Mag was very polite and informative…

Review 90 (2024-11-04 - Rating: 5)
Maq was very professional and fast! Made our lives so much better!

Review 91 (2024-09-14 - Rating: 5)
Maq was very helpful and professional. He took the time to explain the issues and provide options.

Review 92 (2024-12-17 - Rating: 5)
Maq was very professional and very kind. He did a great job!

Review 93 (2024-09-22 - Rating: 5)
Meg and crew did their work well, and communicated clearly what all was going on. Very polite and congenial as well.

Review 94 (2024-12-07 - Rating: 5)
Quick and efficient service. Maq was very kind and knowledgeable. Highly recommend.

Review 95 (2024-06-04 - Rating: 5)
I had a partially clogged drain and didnt want to wait for it to get worse. Called my main plumber, but they dont handle clogged drains. So I gave Roto-Rooter a try. Justin #0764 and Marcus showed up within 30 minutes of my appointment. They explained everything to me and since the drain wasnt fully clogged, I didnt need to get it done that day. But since they were there, I had them take care of it. They were professional and explained everything they were doing. Im glad we took care of it because I had a couple of sinks that were draining slowly, which I thought was due to the trap, but it was the main drain. Theyre flowing great now! The overall pricing was reasonable too. #RotoRooter #Plumbing #GreatService 👍🏡🔧

Review 96 (2024-11-12 - Rating: 5)
Justin S. was communicative, easy to work with, and explained all steps of the process and associated costs.

Review 97 (2024-12-09 - Rating: 5)
Quick and painless, fixed my clog, Maq was super friendly and professional!

Review 98 (2024-02-13 - Rating: 5)
My first time using Roto Rooter could not have gone better. The cost was not as bad and I thought it would be and there was a coupon available on line I was able to use. They came out within 2 hours, removed the clog from the toilet and it took less than 45 minutes. The techs were polite, friendly and professional. I would not hesitate to call them should I have another plumbing emergency. Thank you!

Review 99 (2024-08-27 - Rating: 5)
Anthony was so respectful and honest. I couldnt have been happier or more well taken care of.

Review 100 (2024-05-04 - Rating: 5)
Roto-Rooter Plumbing was quite responsive. I called in the morning and the drain guy arrived before noon and then the plumber arrived around noon, as promised. They did what we needed, no problems. The office gal happily emailed me photocopies of the handwritten paperwork on request. I wouldnt hesitate to use them again.

Review 101 (2024-12-31 - Rating: 5)
Absolutely fantastic service! With the house full of people for the holidays, we had a disaster with a plugged up sink and disposal. Maq showed up promptly, fixed the issue, and was pleasant and informative. I cannot say enough about how pleased I am with the service. Thank you!

Review 102 (2024-10-21 - Rating: 5)
I called Roto-Rooter at 12:53 pm and spoke to Rustin. I explained my emergency. My Bathroom Toilet was malfunctioning and not working. Rustin said he could have a Technician out the same day within an hour. I thought thats great!Beau the Technician arrived the same day I called right at an hour. I explained what was going on. Beau said lets take a look. I had already removed the Toilet Tank lid prior to his arrival. Beau checked it out and determined the Fill Valve had failed. He went back to his truck to get a new Fill Valve. When Beau returned, he removed the old Fill Valve and replaced it with the new Fill Valve. Beau flushed the toilet for a test then made an adjustment. Flushed the toilet again for another test and we were good to go.The new Fill Valve is different than the old Fill Valve. The water pressure with each flush is much stronger than the old Fill Valve. The Flush is more complete.Beau was experienced, knowledgeable, fast and efficient!Job well done!Outstanding!

Review 103 (2024-08-10 - Rating: 4)
The technician was very polite and friendly but very helpful as well. He wasn’t there long and got the job done, thank you!

Review 104 (2024-05-11 - Rating: 5)
Called Roto Rooter and they set up a convenient service time. Trevor arrived on time and proceeded to clear the clogged drain. It was not easy. The clog was in the basement for the first floor kitchen sink. He was up and down the stairs diagnosing and addressing the problem. He figured it out and fixed it, cleaned up thoroughly and was personable, polite and professional.

Review 105 (2024-05-10 - Rating: 5)
We had a blockage from the kitchen to the main drain line. Service technician Chris P and his training associate were fantastic. Chris is a master at evaluating these issues. He analyzed our entire system to find the blockage point and they were able to correct the issue. In fact the whole system works better now. I have used Root-Rooter several times and have been extremely satisfied. My goto plumbing guys.

Review 106 (2024-10-24 - Rating: 5)
Justin was very helpful explaining the process and what the issue was. Very professional and great service.

Review 107 (2024-03-16 - Rating: 5)
Had a sink that was backing up and our snake wasnt making a difference. Had a plumber out to snake it, and they couldnt make it work better either. They suggested replacing all the pipes in the basement to deal with the sludge that had likely accumulated (for $4500!). I called Roto-Rooter and they cleared out the pipes no problem!! ($450 + 6 month guarantee on the work). Katie was great - clear on what my choices were and what the costs would be; patient; and she cleaned up the small mess that was made magnificently!

Review 108 (2024-12-24 - Rating: 5)
Mag was professional, friendly, and solved our clog very quickly!

Review 109 (2024-12-21 - Rating: 5)
Maq was really nice and fixed the issue with my sink extremely fast.

Review 110 (2024-03-03 - Rating: 5)
Shane came and snaked the pipe from the laundry room where water was backing up. He was very professional, ftiendly, prompt and communicated well. He also had to be patient waiting for the washer to finish its cycle. He fixed it and I was very happy with the service. Coming within a few hours of my call was awesome.

Review 111 (2024-05-03 - Rating: 5)
Trevor from Roto-Rooter was fantastic! Kind, communicative, and helpful with a fabulous attitude. He got all of our drains cleared with water draining smoothly in no time! Will definitely be calling them in the future.

Review 112 (2024-05-12 - Rating: 5)
Maq was great to work with. Super fast knowledgable and got me connected with all the people to get my problem solved. This was a real hot day to be out in the sun but he didn’t let that stop him from being nice and professional.

Review 113 (2024-05-17 - Rating: 5)
Rotor Rooter, Andrew showed up to my home on time. He was very informative of what he needed to do and explained to me what needed to be done. He went to work and within a short time had my sewage drain cleaned and water flowing as it should.Andrew was polite and efficient in his work.The Rotor Rooter company is lucky to have a man such as Andrew on their team.Chuck Christensen

Review 114 (2024-11-05 - Rating: 5)
Maq was professional, informed, tidy and solved the problem easily and kindly. Highly recommended!

Review 115 (2023-12-20 - Rating: 5)
I had a longstanding plumbing problem and got in touch with Roto-Rooter. Jeff Walker came by and he was great. Nice guy, personable, knew what he was doing. Solved my problem in record time and saved me a lot of money too. Very happy!

Review 116 (2024-02-18 - Rating: 5)
I called to have a drain line cleared. Roto Rooter technician (Justin) showed up right on time. He assessed the problem quickly and directed his trainee to get the equipment needed to fix the problem. They got it cleared fast and efficiently. Justin was super professional and knowledgeable. I am a satisfied customer.

Review 117 (2024-09-21 - Rating: 5)
Service technician came out was very professional very quick determine exactly what the problem was and how to fix it. Extremely professional would definitely recommend in the future.

Review 118 (2024-04-24 - Rating: 5)
Root Rooter provided a fast response My kitchen sink was completely clogged. Landon efficiently cleared the clog from the pipes and left a free-flowing drain. I can’t remember when it drained as quickly as it does now. He left the sink sparkling clean and the space under the sink clean as well.

Review 119 (2024-10-06 - Rating: 5)
Maq did a great job and helped fix our issues no matter how dirty it got

Review 120 (2024-05-05 - Rating: 5)
We had a clogged kitchen sink that just wouldn’t clear up, wish I had a picture to post. Trevor came to help and was very professional, communicated and explained what he needed to do really well! Couldn’t recommend them enough definitely will be calling again if needed!

Review 121 (2024-07-03 - Rating: 5)
Anthony was professional and friendly. He worked quickly and resolved my drain issues.I meant to give him a 5 star rating

Review 122 (2024-02-03 - Rating: 5)
Roto-Rooter Management,Jason and Trevor were an OUTSTANDING team! We were so fortunate to have them assigned to our job, and would love to have their service again if needed. They were both very pleasant and kind. They thoroughly explained everything they were about to do and both displayed a true sense of professionalism.Many thanks for such enjoyable people and such high quality and efficient service!Respectfully,Nancy Vermeeren

Review 123 (2024-07-10 - Rating: 5)
Anthony did a great job. Super nice and efficient. Explained all concerns. Highly recommend.

Review 124 (2024-05-04 - Rating: 5)
Justin was simply amazing! I appreciated the depth of his knowledge and being able to explain everything to me. He was clear, concise and even gave me possible options for eliminating it from happening in the future. Thank you Justin!!

Review 125 (2024-07-17 - Rating: 5)
Anthony was professional and courteous. Didnt mind my nosy dog, and gave me step by step advice and answered all my questions.

Review 126 (2024-10-08 - Rating: 5)
Great service! Fast and friendly. Really nice people work here.

Review 127 (2024-04-30 - Rating: 5)
Emergency service for acute clog and backup of 2 toilets and bathtub at my rental property . The Rotorooter plumber arrived within an hour and worked until the job was done . He explained things well and behaved professionally . He went above and beyond including improving the access to the main pipe to the septic tank . The fees for service were eye popping reflecting after hours and emergency service .

Review 128 (2024-05-31 - Rating: 5)
Really helpful when I was in a bind, Trevor was knowledgeable, courteous, and eager to help when he arrived. I really appreciated the information and help they provided to resolve my issue, definitely recommended for the future for plumbing issues!

Review 129 (2024-05-17 - Rating: 5)
The gentleman that unplug my drain today were great. Very knowledgeable, and they answered all my questions and were very professional and Very knowledgeable and they answered all my questions In an honest way. I could understand everything they were talking about. Thanks Roto-Rooter will be calling again.

Review 130 (2023-05-19 - Rating: 5)
We had a backed up sewer line. Of course it was with a house full of out of town guests. And on a Sunday. Did I mention it was Mother’s Day? My husband tried unsuccessfully to snake the line. It was almost 4:00 in the afternoon when I called. They had someone on site in less than an hour. Our tech was courteous, knowledgeable and professional. He was able to quickly clear the problem and then ran the camera down the line all the way to the septic tank. He showed us what he saw and told us everything looked good and there were no apparent issues. I was amazed that 2 hours after I called the work was completed. I would definitely use them again.

Review 131 (2024-11-19 - Rating: 5)
Maq did a great job. Very knowledgeable & friendly! Thank you

Review 132 (2024-05-05 - Rating: 5)
Would 100% recommend Roto Rooter for any plumbing needs! Chris P ( #4391) and Marcus were very friendly and knowledgeable about their work. They made sure to make no extra mess and were very thorough in ensuring the problem was resolved!

Review 133 (2024-11-20 - Rating: 5)
Maq was helpful in clearing all the lines and explaining the situation.

Review 134 (2024-04-27 - Rating: 5)
Had a great experience with Roto Rooter, I submitted a request for a clogged pipe online and got a call within the hour on when they could have a team member come by, assess and fix my problem. They actually came in the time period that was quoted to me. Once the cause for the clog was found, they eliminated it and were out within 90 minutes. Nathan and his coworker were kind, informative and quick! I definitely will be using Roto Rooter in the future for all my plumbing qualms.

Review 135 (2024-06-13 - Rating: 5)
Prompt and efficient service, diagnosis, and communication. Provided detailed insights into the cause of our concern which set our minds at easy. I highly recommend the Roto-Rooter team.

Review 136 (2024-03-05 - Rating: 5)
Dustin and team did great work today, digging out a sewage line that had been collapsed. The team was great - they worked hard and got all the work done in one day. They were communicative and very respectful of the property and parking. Thanks, team!

Review 137 (2024-04-30 - Rating: 5)
We had a great experience working with Andrew. He quickly determined the problem and our garbage disposal was back to normal and working great again. We will definitely use Roto-Rooter again.

Review 138 (2024-11-02 - Rating: 5)
Maq was very friendly and explained the issue thoroughly. Very satisfied with the service!

Review 139 (2024-04-29 - Rating: 5)
Andrew came in and explained everything and then went right work. He worked his backend off and was able to get my line cleared. I am extremely impressed of his professionalism!

Review 140 (2024-02-29 - Rating: 5)
I could not say enough great things about the team from Roto-Rooter that came to assess the problem that we were having with our mainline. Tuesday night our toilet and tub filled with water and Wednesday morning Albert and his Trainee Valente Came to assess issue. They were very honest, polite and professional. They cleared the blockage to our mainline best they could and let us know that their inspector would be coming by later to scope the drain. Mark the field inspector came and inspected the drain, He made sure that I understood what I was looking at while he scoped the drain, and that I understood what the problem was. We went over the solution and estimated costs, Of which they offer financing for. We ended up having a family member who was able to help us take care of our issue, so we went with them instead of Roto Rooter. But the professionalism, kindness and customer service that they provided us was unparalleled and had we needed to hire somebody to fix this issue, they would have been our choice! I recommend this team to anybody in need of plumbing services services. Even when I called to cancel our appointment, their customer service rep Cori Was Very kind and understanding.I really have nothing but great things to say about them and this company and if we are ever in need of plumbing services they will be who I call!!!!

Review 141 (2024-11-28 - Rating: 5)
I had a completely stopped up toilet, the day before thanksgiving. I tried a plunger, an toilet auger, and a lot of dish soap. No luck. It was after 2 PM when I requested help. Anthony made on the same day and made short work of the clog with an auger much longer than mine. He was pleasant and knowledgeable. Oh, and my toilet is working great now.

Review 142 (2024-05-05 - Rating: 5)
Mac did a great job, got the job done, & cleared the drain. He also told us about best practices going forward. We appreciate the work, and the advice.

Review 143 (2024-05-14 - Rating: 5)
Silas came out late night and did a very thorough job to clear my 100 year old homes sewer clog.I appreciate both the steadfast approach and care for details and would recommend to anyone

Review 144 (2024-11-10 - Rating: 5)
Maq did an excelente job. Very profesional and fast.

Review 145 (2024-05-11 - Rating: 5)
Very careful to protect my kitchen floor from scratches from the equipment. Also kept water spillage to a minimum and used absorbent towels to soak it up right away. Took extra time to ensure there were no leaks when it was all done. Total Pro.

Review 146 (2024-03-25 - Rating: 5)
These guys were able to come out within 24 hours of our drain clogging. They arrived on time, did good work, were done within an hour, and were very helpful and friendly.

Review 147 (2024-07-07 - Rating: 5)
The Journeyman Plumber and his apprentice made quick work of removing the old disposal and installing our new disposal.. they were fast effective and well worth the money spent!

Review 148 (2024-04-27 - Rating: 5)
Service was provided in a courteous, timely, and professional manner. Our sewer pipe replacement took place on an extremely rainy and therefore muddy day. Afterwards, the yard was left in great condition and care was taken to minimize disruption to the grass and gardens. We would use Roto Rooter again if needed.

Review 149 (2024-05-18 - Rating: 5)
Maq was fast, effect and a great tech to have out. Kitchen sink was stopped up and he cleared it fast. Definitely will be calling again when i need service.

Review 150 (2024-01-14 - Rating: 5)
Gotta say roto rooter came through in a pinch. Had a bad leak in our main intake line and the next morning the tech was there, tackling a tough problem, made an estimate, we said go for it, he ran into complications, three trips to the hardware store, took longer than expected, stuck to the original quote. Old time excellent service!

Review 151 (2024-01-13 - Rating: 5)
Jacob is awesome and I can tell he cares about his customers. Hes had a long history of doing plumbing services and knows exactly what needs to be done. Thank you Roto-Rooter for helping me address my plumbing concerns!

Review 152 (2024-05-16 - Rating: 5)
Anthony was great! He was very polite and explained everything he was doing in detail. I would choose Roto -Rooter again for my plumbing needs!

Review 153 (2024-11-18 - Rating: 5)
Mag came and helped with our old pipes with a deep clog. Thank you!

Review 154 (2024-07-07 - Rating: 5)
Technician was very good and very professional he handled it well and got it taken care of we appreciate him coming out in the extreme heat out here

Review 155 (2024-05-08 - Rating: 5)
Landon did a great job. The clog was removed fast and carefully and the working place has been cleaned.Thank you very much.

Review 156 (2024-11-26 - Rating: 5)
Very good service with Maq. Communicated every step of the way.

Review 157 (2024-09-20 - Rating: 5)
Chris was awesome! Very professional in his work and behavior.

Review 158 (2024-05-10 - Rating: 5)
Maw was very nice and explained the process to take care of my backed up plumbing. He was able to resolve the problem quickly. I would hire again.

Review 159 (2024-11-16 - Rating: 5)
Maq was excellent and did a great job in short period of time..

Review 160 (2024-04-02 - Rating: 5)
Highly recommend. The team was fast, friendly and helpful. They gave us guidance that will help us avoid similar issues in the future. We were beyond pleased with the experience 😀

Review 161 (2024-11-03 - Rating: 5)
Quick, helpful and very knowledgeable! Mag is a great tech

Review 162 (2023-09-27 - Rating: 5)
Albert showed up to my house today and took care of the blockage in my pipes. He went above and beyond to make sure everything was done right and I really appreciated it. I would recommend him.

Review 163 (2024-05-20 - Rating: 5)
Communication was excellent. Service was super excellent, and our problem was fixed as well as help given to clean up the area. Great experience! Highly recommend this service!

Review 164 (2023-06-22 - Rating: 5)
Excellent service! Albert was courteous, knowledgeable and helpful. My toilet was clogged late last night and I was able to book the earliest time slot available on Roto-Rooter’s website. Albert arrived within the specified timeframe and was professional. He gave me great tips on how to keep the pipes clean and also made sure everything worked well before he left. Thank you for your help, Albert!

Review 165 (2024-10-06 - Rating: 5)
Excellent service, thorough and comprehensive. Very clean and described whole process

Review 166 (2024-07-14 - Rating: 5)
Anthony fixed a clogged sink drain in my house. He was efficient, knowledgeable, friendly, and most respectful.

Review 167 (2023-06-22 - Rating: 5)
Albert was very knowledgeable and helpful! He gave us great tips on how to keep our pipes clean in the future, and made sure everything worked well before he left. Was clean and professional, cleaning up after his work as well.

Review 168 (2024-07-10 - Rating: 5)
Anthony was exceedingly helpful, competent, courteous and got the job done! We are really pleased.

Review 169 (2024-05-10 - Rating: 5)
Very kind and polite. He had a very positive attitude. Made me really feel comfortable about solving the problem with drainage.

Review 170 (2024-06-18 - Rating: 5)
Anthony was amazing and incredibly helpful. He fixed the problem, and helped me understand what caused it and how I could avoid it later.

Review 171 (2023-02-14 - Rating: 5)
Repair person Jeff did a great job fixing a huge number of problems in a single day. Company was fast and responsive and communicated very well by phone and text. Very professional, would use their service again in the future.

Review 172 (2024-05-20 - Rating: 5)
Maq was very efficient and quick and also very friendly 10/10 . Got done in less than 20 mins great start to my birthday thank yu so much

Review 173 (2024-04-29 - Rating: 5)
They came out day of and fixed both troublesome drains. Everything was done professionally, skillfully and in a timely manner. We are so pleased and greatly appreciate their help. Thank you!

Review 174 (2024-12-10 - Rating: 5)
Maqsood did a great job and suggested ways to prevent future clogs.

Review 175 (2024-12-23 - Rating: 5)
Mag was great. Professional, friendly and efficient.

Review 176 (2024-11-22 - Rating: 5)
Maq did a great job, kept at the stubborn blockage

Review 177 (2024-12-13 - Rating: 5)
Maw was extremely professional and explained everything to me. He even apologized for things not working out the day before which was not his fault. He was even nice to my annoying dogs. Maw was amazing!!!!

Review 178 (2023-04-01 - Rating: 4)
Had a bad blockage in our kitchen sink on a Sunday. Customer service was friendly and kept us posted on the technician’s arrival. Nathan showed up within an hour. Super-friendly, efficient and knowledgeable. Put us at ease and had it cleared in no time. Again, Nathan was terrific!

Review 179 (2024-11-09 - Rating: 5)
We had just moved into a new house and discovered an issue that kept our toilets from flushing. Tried a plunger but it didnt work. Then I called Roto Rooter having used their services in the past in another city. I am so happy I called them! They came out the day I called to address our plugged toilet issue. One day service was impressive to say the least. Jordan and Tyler came to our home and quickly assessed the cause of our issue. In good time they had everything flowing again. Amazing knowledge and dedication to this customers complete satisfaction. I highly recommend Roto Rooter to anyone who might need their service. The overall cost for my job was very reasonable and fair as well. Happy here!

Review 180 (2023-12-08 - Rating: 5)
I Travis was excellent in every way. Efficient, good with dogs, solved problem quickly. I would ask for him again!

Review 181 (2024-05-09 - Rating: 5)
My experience with roto-rooter was great. The entire team was really great to work with. I will definitely use them again.