Fast Water Heater Co
Located in Portland, Oregon
Address: Portland, OR 97213, United States,
Phone: +1 503-928-8559
Rating: 3
Services
- Repair services
Categories
- Plumber
- HVAC contractor
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2024-03-10 - Rating: 5)
I found Fast Water Heater through Home Depot and highly recommend them! This was not an easy installation. Our 30 year old water heater finally gave in and it needed to be replaced in its current location under our house in the crawl space. Lee Skinner is a fun, personable guy to work with and left me with peace of mind that good equipment has been installed to code and appropriately permitted. Never thought I would have as much fun on such an annoying project! They are terrific! -
Review 2 (2023-06-17 - Rating: 5)
Bought a water heater from Home Depot that took awhile to be delivered due to low stock, scheduled Fast to install. The quote ended up being very close to the final cost so no surprises even though the new water heater dimensions were slightly different than what we currently had. Scheduling was quick and the installers were great, they hauled the old one away and no issues with our new carpeting (even had to go up/down carpeted stairs). Highly recommended. -
Review 3 (2023-11-18 - Rating: 5)
We had an emergent issue with our water heater. We used Home Depot who is contracted with Fast Water Heater. We did have to wait about 36 hours, (HomeDepot) for our appointment. Our estimate given by HD was $900 less than the estimate we received from Lee w/FWH. I did receive an email in detail about cost and how it can go up once the technician looks it over.Lee took care of us and did a beautiful job! We have water and hot water!!! Lee is professional, courteous, and compassionate.My suggestion, if you can donβt use Home Depot just call Fast Water Heater. They have financing available. Probably would have been cheaper if we went that route. -
Review 4 (2022-11-29 - Rating: 5)
Called on Sunday afternoon with a broken water heater. New one was installed before noon on Monday. Ryan was super helpful on the phone getting our quote and getting us scheduled. I did have to hold about 15 minutes for one caller ahead of us, but it was well worth the wait. The next day Caleb was on time and professional and did a great job getting us hooked up. The installation looks clean and professional. The final price was a little more on Monday as we needed a new stand and opted for the addition of an emergency shut-off. I used their service through Home Depot because I wanted to use my Home Depot card to pay. -
Review 5 (2022-02-12 - Rating: 5)
Was quoted a cheaper price by home depot then what the technician told me. But home depot did not know I was not code compliant, and did say that the price is subject to change upon a technician diagnostic. I am assuming the first quote is if nothing needs to be changed but the water heater itself. So although it was more than the initial quote from home depot I was not surprised as most older water heaters need repairs to other parts connected to the heater to be compliant and up to date or repaired in general. So not mad, but home depot should make that fine print (of being subject to change based on what your specific needs are,) into bigger print so peoples expectations of quotes are more aligned. -
Review 6 (2014-03-26 - Rating: 5)
Rick at Fast Water Heater (FWH) installed a new water heater in my home on 3/25/2014. I found the water heater at Home Depot; Home Depot referred me to Fast Water Heater for the install. This was not a same day install, if that makes any differrence. I have no ties to FWH, the plumber Rick, or anyone else involved in this review.To summarize, I would definitely use FWH again and would definitely recommend them, and Rick, to my friends. Assuming FWH does other types of plumbing work, FWH/Rick would be my plumber of choice.Someone at FWH called me the same day I was at Home Depot to purchase a water heater. The person that assisted me on the phone was great and very knowledgable. FWH was going to pickup, install, and take away my old heater. The water heater I wanted Home Depot was no longer carrying (it was on close-out); and there were questions regarding physically fitting the water heater into the space where the old one was and whether the power line could handle the water heater. With the help of FWH, I double checked both fit and available power and then FWH checked on their computer to see what Home Depot had available. With the expertise of FWH, we picked a water heater and scheduled an install for the following day within a two hour window. Not having to wait all day or all morning/afternoon was a pleasant surprise.The install day we got a call from the plumber asking if he could come early. This was good. The plumber was Rick; he was licensed and knew what he was doing. The way the old water heater was installed was not to code so he took the time to explain to me exactly what -- any why -- he needed to do certain things to meet code. I know there are a lot of people that question codes, but being an engineer I know that most times there are very good reasons for the codes. It did raise the cost but the raise was not significant and reasonable; this rings especially true after comparing the before and after.Rick did an excellent job installing the water heater and redoing the plumbing to meet code; the work Rick did is exempliary. Before Rick, the plumbing was a rats nest; after Rick its clean and neat and easier to deal with. Obviously I picked the water heater so Im hoping it lasts; FWH gave excellent advice along with telling me they would not install an open-box water heater. Apparently they have had problems with open-boxes so they will only do new sealed-box heaters; this is good advice, imho.I dont know about labor pricing as I didnt have time to run around and get estimates. From previous plumbing work Ive had done, Id have to say the price was fair (as in not overpriced nor underpriced) for the work -- no gouging, no games -- and that the work was excellent. I appreciated that Rick reused the few pieces worth reusing from the previous plumbing (certain brass fitting) rather than simply tossing them.All in all, dealing with FWH and Rick was a pleasant experience. Its nice to find a locally owned (Pacific Northwest) company that does quality work at a reasonable price and, from talking with Rick, treats their employees well. -
Review 7 (2020-11-11 - Rating: 5)
They got me scheduled quickly, the person came out and went over everything to replace my water tank. They were professional and experienced. I have used them twice now on different homes and will use them again. Thank you! -
Review 8 (2024-04-16 - Rating: 5)
Fast was exactly that. Our 20 year old water heater went out on Friday, we thought for sure it would need to be replaced. We called and they were here Saturday morning first thing. After a brief inspection they were able to fix the issue saving us over 2 thousand dollars.Jacob was friendly, informative and efficient with a great sense of humor. I would definitely recommend Fast Water heater company for all your water heater needs. Thank for the excellent service Jerry and Suse -
Review 9 (2022-10-04 - Rating: 5)
They were quick, fair priced, and did a great job replacing a water heater. -
Review 10 (2020-05-02 - Rating: 5)
I talked with Home depot professional install at 10:12 am on 5-2-2020 and was given a quote over the phone with the model of the gas water heater they would put in and explained the process. I received a call exactly 1 hr later from the installer saying that he was on his way. The installer was here at 11:30 went over the job for replacing the water heater to ensure that there would not be any complications and that the quote is correct, and the quote was right on. I did have to replace the expansion tank and that was extra but i expected it. At 3:00 he was cleaned up and pulling away. Excellent job, thank you -
Review 11 (2017-11-11 - Rating: 5)
Fast, extremely professional, and was the best price I found. Couldnt possibly ask for more.