CT Drains and Sewer Solutions LLC
Located in Portland, Oregon
Address: 13912 SW Mistletoe Dr, Tigard, OR 97223, United States
Phone: +1 503-495-3777
Rating: 5
Services
- Online estimates
- On-site services
- Appointment required
- NFC mobile payments
- Credit cards
Categories
- Plumber
Photos
Latest Fire Recovery & Restoration Services
Comments
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Review 1 (2024-09-24 - Rating: 5)
Highly recommend CT Drains and Sewer Solutions! I really appreciate how they have their pricing on listed on their website as well as the ability to schedule online. The transparency of pricing was huge for me after calling around to other companies and finding they were significantly higher or did not get back to me right away. Chris was super helpful in setting up the appointment and John came out to service the storm drain and clear two drains in the home. He was professional, friendly, and did a top-notch job. He went the extra mile by taking off his shoes when entering my home (without being asked too), as well as cleaned up the job sites! I will only go with CT Drains and Sewer Solutions moving forward as well as will refer them to any commercial property owners. Thank you CT Drains! -
Review 2 (2024-12-19 - Rating: 5)
When it comes to sewer issues, CT Drains is the team you can count on. Weāve turned to them four timesātwice for sewer line cleanouts and twice for camera scope inspectionsāand theyāve exceeded expectations every time. Chris, the owner, is highly knowledgeable and provided excellent guidance, helping us choose the right repair approach. He also referred us to a great company for the work. John, a member of his team, was thorough and professional, leaving our sewer line in great shape. Their pricing is very reasonable, and both Chris and John are incredibly friendly, making the process stress-free. Highly recommend! -
Review 3 (2024-11-16 - Rating: 5)
CT Drains is so great to work with. I found Chris online when searching for someone to clean out clogged storm drains. Super easy to make an appt online (which I appreciate!) Chris was on time and very professional. We had a rather complicated issue with water in our crawl space so hes been in communication with me frequently to see if its getting resolved. (Another company is handling the crawl space issue) Chris has been out twice to help us get this resolved and I know hell stick with us until this problem is permanently fixed! We appreciate CT Drains and Chris so much! Highly recommend and hell be our plumber from now on! -
Review 4 (2024-12-04 - Rating: 5)
Contacted CT Drain and Sewer to have our main sewer line cleaned out. We are very happy to recommend Chris to all our friends and neighbors. Very easy to schedule the work, he showed up on time and completed the work in a timely manner. Quality work and pleasant to work with. Thank you Chris. -
Review 5 (2024-10-30 - Rating: 5)
We use Chris & John for all of our drain/plumbing issues.They are always able to solve our issues within a timely manner and they always have a smile on their faces! They never mind dumbing things down to make it easier for everyone to understand what the issues were. I will always use them for our repairs and appreciate their wonderful customer service! -
Review 6 (2024-08-18 - Rating: 5)
We had a basement drain backing up, so we called CT Drains. Chris helped us figure out when to get him or his crew out promptly. John was able to come out and diagnose the issue quickly. He gave us options on the route with pros and cons. After the clog was cleared, he flushed the line and answered all our questions. Great service, professional, affordable, and follows through with tips on prevention. Thanks, CT Drains and Sewer Solutions, for saving the day. We will definitely use them in the future. -
Review 7 (2025-01-04 - Rating: 5)
John came to clear a drain pipe clogged with roots that was causing moisture in the basement during rainstorms, install a new kitchen faucet, and retrieve a gold pendant from a bathroom sink. Great work, honest and reasonable charges. I couldnt be more satisfied. Highly recommended. -
Review 8 (2024-09-19 - Rating: 5)
CT made it really easy getting this job done. Making the appointment. Getting a text when they were heading over. Clarification of what was going on. Then John showed up and it was fixed. Efficient, timely and effective work. Thanks -
Review 9 (2024-11-11 - Rating: 5)
I have used CT Drains a few times now in the past two years. I am always hesitant to say much until I work with folx a few times. Now I confidently say that these guys are consistently honest & communicative...and they do great work. Everything always works as it should after the repair and they leave the work area clean when they are done (which says a lot compared to previous plumbers I have worked with). Thank you Chris and Team! -
Review 10 (2024-11-10 - Rating: 5)
Was able to book an appointment quickly to have my garbage disposal fixed. Good communication and great customer service. Will definitely be using CT Drains again if I ever need future service! -
Review 11 (2024-10-30 - Rating: 5)
I recommend CT Drains! We needed to have a tub drain and bathroom sink drain unclogged, and John from CT Drains did a great job. He was friendly, prompt, and knowledgeable. The woman scheduling was also personable and helpful. Im happy to find this company! -
Review 12 (2024-09-03 - Rating: 5)
This company has had to come to my home twice this year to deal with two clogged drains. The first problem was not urgent, but they were able to do the work within a couple of days of my contacting them. The second problem was quite urgent because every time any water was used in my home, the downstairs toilet overflowed!!I thought it was something to do with my new septic system, but CT Drains quickly diagnosed it as a clogged drain in the house, and the problem was solved relatively inexpensively.The guys who did the work were very nice and clearly know what theyre doing. I believe that I will keep them on speed dial since my old house seems to need a lot of care. -
Review 13 (2024-08-15 - Rating: 5)
Highly recommend! Would give more stars if we could. Chris was prompt (early even, and offered to wait until the scheduled time which was very considerate), efficient, educational, and most importantly HONEST! He was able to identify the cause of our issue within 5 minutes whereas other companies were unable to diagnose and tried to upsell us. He then taught us how to fix it if the issue occurred again. The website had transparent pricing and easy scheduling. This is by far the best experience weāve had with a skilled trades business -
Review 14 (2024-07-26 - Rating: 5)
My apartment complex uses Chris for plumbing issues, and the experience has been fantastic. He shows up on time, hes friendly and easy to talk to, and he gets the job done efficiently. I got nothing but good things to say!Chriss wife: If youre reading this, I promised I would advocate a raise and a promotion for him--your husband does an excellent job! -
Review 15 (2024-10-23 - Rating: 5)
Definitely would recommend CT Drains- I flew home from a trip and came home to a clog backing up into my shower. Not only did they call me to get me in a same day appointment when an opening popped up, but they went over various pricing that they anticipated based on my description. Everyone was professional, friendly, and efficient. Thank you! -
Review 16 (2024-07-20 - Rating: 5)
I am a builder in the Portland area and have used Chris and his team numerous times to locate and troubleshoot underground plumbing. He and his team have always been extremely professional, prompt and affordable. I have even used his services numerous times on my own house and will continue to rely on CT Drains.Highly recommend this company! -
Review 17 (2024-07-23 - Rating: 5)
We needed some plumbing help fast and CT drains came through for us! Chris responded to our house and was professional, sympathetic, and an absolute pleasure to be around. He had to use some creativity to solve the problem and I really appreciated his diligence confirming that the issue was solved before he left. I would use these guys again again! -
Review 18 (2024-11-18 - Rating: 5)
We have had CT Drains twice and have been totally pleased each time. Chris is clean, efficient, prompt and thorough. We highly recommend him. -
Review 19 (2024-08-15 - Rating: 5)
Oh my gosh, so thankful for this business! Everyone was saying a wait time of several days to a week and Chris was here within a couple hours, done in less than an hour and our clogged drain problem is completely resolved. He was mindful of our home, kept everything clean and is a very nice guy. Highly recommend and will call him again if we need help. -
Review 20 (2024-08-07 - Rating: 5)
If you need a plumber, dont call anyone but CT Drains & Sewer Solutions.John again was awesome! Professional, kind and an all round good person. He fixed the lever set in tub and 2 bathroom drains and replaced sink lever too. Very reasonable prices. -
Review 21 (2024-07-29 - Rating: 5)
I highly recommend CT for their fantastic work. Booking was a breeze with Chris. Technician John was on time and did a great job. He answered all the questions I had. The pricing was clear and payment was convenient. A great choice for all your drain solutions! -
Review 22 (2024-10-21 - Rating: 5)
CT Drains earned my business for life. I called with a last minute plumbing emergency that needed to be solved before I left town the next day. They responded and fixed the problem faster than I expected and provided amazing customer service to boot! -
Review 23 (2024-07-01 - Rating: 5)
We had Chris come out for a second opinion on a sewer line problem we had at a house we had just purchased. Leading up to the appointment he was extremely communicative and friendly. At the appointment we trusted him immediately as he knew what he was talking about and went right to the source. Chris walked us through every step of the sewer scope he was performing, and we knew we were in good hands and could trust his opinion. We absolutely will be calling him back for any drain/sewer needs! -
Review 24 (2024-07-06 - Rating: 5)
John from CT Drains was great and cleared a clogged kitchen pipe for us. We had already tried snaking the drain but it continued to back up. We were able to easily schedule online for an appointment for the next day and John was prompt and got right to work. He had it cleared in about an hour and the service was very affordable. John was friendly and helpful and simplified our kitchen drain to reduce the number of joints. Thanks for the great service! -
Review 25 (2024-08-23 - Rating: 5)
Great service! John came the same day and cleared my kitchen sink drain in less than an hour. Friendly efficient service. I couldnt be more satisfied, Ill recommend CT Drains to my friends and neighbors. Thanks again. -
Review 26 (2024-09-07 - Rating: 5)
Very knowledgeable and friendly! Chris was a fast and very courteous, before entering he already removed his shoes. I Would definitely do business with again. -
Review 27 (2024-12-11 - Rating: 5)
Chris was fast, efficient, and effective! We hope we wont need more plumbing services any time soon, but if we do, well call Chris! -
Review 28 (2024-05-22 - Rating: 5)
We had a with-no-warning kitchen sink back-up last night. I like to fix whatever things I can around the house but, eventually, I could tell the stoppage was way down the line. So I called today and they sent someone over really quickly. John did a great job. He was thorough, friendly - took the time to answer all my questions - and the cost was very reasonable. Highly recommended! š -
Review 29 (2024-06-22 - Rating: 5)
My kitchen sink was backed up right before a big graduation party, and John came out within an hour of my call and saved the day! He was super professional and quick to resolve the issue. He saved me a whole lot of stress! CT Drains will be my first call if I ever run into plumbing issues again! -
Review 30 (2024-05-17 - Rating: 5)
Chris got right back to me after I left my voicemail, and we were able to schedule a fix for my clogged drain for the next day. His technician John called and texted me confirmation when he was about 1/2 hour out from arrival. Very friendly, professional and fast, with a reasonable price. I will definitely use them again and am happy to recommend!! -
Review 31 (2024-04-14 - Rating: 5)
We realized on a Friday afternoon that none of our drains were working with the septic at our new house. In a panic, we began calling and places were either closed for the weekend or booked. Then Chris took my call and, though his schedule was already full, assured us that they could help us that evening. Phone and text communication were prompt and consistent. He called back later to say that John would be helping us. John found the access to the septic because we were unfamiliar with the property, and in record time everything was clear. John was super friendly and put us at ease. We were curious, so he explained how blockages are often caused, and explained how the equipment works to clear the drains. He did not leave the property until he checked every single drain to make sure there were no additional problems. He was here and gone in 30 minutes and saved our whole weekend, and the price was very reasonable. I would recommend these guys to anyone without hesitation. -
Review 32 (2023-12-11 - Rating: 5)
Chris took my call and was able to come out the same day to find and fix a window-well drain that was backing up. He was thorough, worked efficiently, and brought all the necessary tools/equipment and camera with him. I was out-of-state at the time and his communication with me was great, including running through options and pricing. The final bill was fair and reasonable. Ill definitely give him a call the next time. -
Review 33 (2024-07-31 - Rating: 5)
I am recently recovering from past plumbing trauma from another local provider .CT drains was a ā repairative experience .āCompetent , friendly and prompt help ! I wouldnāt hesitate to recommend them to others ! Worthy of 5 stars ! -
Review 34 (2024-04-26 - Rating: 5)
Chris came by my parentās house to unclog a washer drain, he asked a couple questions about what has been happening and then fully explained his steps he would be taking in his diagnosis. You can tell this gentleman holds his ability to connect with homeowners at high importance. Highly recommend.Great customer service! -
Review 35 (2024-01-23 - Rating: 5)
Outstanding experience today with Chris of CT Drains. Excellent communication setting up the visit. Then, when he got here he worked hard for almost an hour and had to use a couple different methods to clear the block in our old piping. But he remained pleasant and positive throughout, got the job done, cleaned up the area, and finished by offering constructive suggestions for taking care of our old houses drain system. Highly recommend. -
Review 36 (2024-01-22 - Rating: 5)
We were very pleased with Chris, he was the only plumber that communicated with us at a very busy time! I had called several other plumbers, none even called back! We would definitely use their service again. I will be happy to recommend CT plumbing to everyone! Thank you again! -
Review 37 (2024-04-09 - Rating: 5)
Chris came through with short notice and helped our family out big time. We have an older house with galvanized pipes and our bath and sinks were backed up. Chris had no issues and got the job done fast. Great guy, fantastic service and we will be going back to CT Drains for all future needs. -
Review 38 (2024-02-19 - Rating: 5)
Chris was friendly, responsive and knowledgeable. Our basement floor drain was backing up when we ran the laundry, and he had it cleared out in under an hour. He talked me through his process and I asked questions along the way, getting advice on what to expect for maintenance cycles and general repair options when caring for a 100-year-old house. I gained some knowledge and got our drain fixed at the same time. We would gladly call on CT Drains and Sewer Solutions again. -
Review 39 (2023-02-20 - Rating: 5)
Chris was highly recommended by another plumbing company I have worked with and he didnt disappoint! He was able to come out the same day, within a short time after my phone call to him. I had a clogged up kitchen drain that wouldnt respond to the typical home remedy treatments. Chris arrived with a smile on his face, was professional in appearance and pleasant in his mannerism. He was able to fix my kitchen drain in a very short time and was very careful to keep his work area clean. He left me a very happy customer! He will be my first phone call when I need plumbing help again! Thank you, Chris, for all of your help and outstanding customer service! You and your company are greatly appreciated! -
Review 40 (2024-04-27 - Rating: 5)
Had a clog somewhere in the basement drain line. Water backed up into the shower. Tried plunging the shower drain and toilet repeatedly to no avail. Ran my puny auger down the toilet and outside through the cleanout. Nothing worked. Called a plumbing company I had used before. Could be out first thing the next morning. Morning came. Received a call late morning. Cant be there for two days. Not going to work! Searched Google and found CT. Left a message. Chris called me right back. Was upfront with pricing and said John could be there later that afternoon. John called shortly thereafter and said he could arrive earlier. He showed up, surveyed the problem and got to work. Line cleared within 30 minutes. He even showed me how the toilet had a two stage flush system which I wasnt aware of. Quick press for #1 longer press for #2! Bill was $160, I tipped him a few extra bucks. John came back later and gave me $10 back. Said he spoke with Chris and I was supposed to get the neighborly discount. What service company does that!?! Giving me money back? These guys rock! Only plumbing company my family will use from now on. Upfront and friendly with integrity. Couldnt be happier. If you have a plumbing issue, call these guys. Thanks Chris and John! -
Review 41 (2023-10-18 - Rating: 5)
I have been using CT Drain through the company I work for regularly over the last year or so. Each time I reach out to them Chris is so prompt and responsive. He and John are polite, thorough, and informative. They get the job done quickly and are honest about the scope of work and what is needed to have the best possible outcome. I have had to call them in emergency situations many time as I manage multiple apartment complexes and I have worked with many different plumbers over the last 15 years and hands down CT Drains are the best! I canāt recommend them enough! -
Review 42 (2024-10-16 - Rating: 5)
Chris from CT Drains came out and unclogged our storm drain. The price was very reasonable compared to others Iāve had out here and he did a very thorough job. -
Review 43 (2024-06-11 - Rating: 5)
CT Drains is top tier! Chris and his crew have done work at my business, my home, and has helped a great friend of mine in need when it was inconvenient for them to do so. I wouldnt recommend any other company in the industry for your plumping/drain needs. -
Review 44 (2023-11-07 - Rating: 5)
I have used CT Drains for different plumbing issues a few times now and have been very pleased every time. They are responsive, timely, professional and reasonably priced. Chris is very easy to work with and I have been impressed by every service tech who has done work for us. They are definitely my go-to plumbing contractor going forward! -
Review 45 (2024-04-27 - Rating: 5)
I am so blown away by the amazing customer service and quality top notch service I experienced today. My niece and I had back ups in our sinks and Chris with CTDrains plumbing came to the rescue. My niece and I who live next door to each other are so grateful and relieved to have an absolute pro fix our plumbing issue. I would call Chris in a heart beat and will tell everyone I know!!! -
Review 46 (2024-03-05 - Rating: 5)
Hands down the best customer service and attention to detail. Chris was so nice and was very mindful of doing what it takes to get the job done; regardless of the pouring down rain. Clearly the guy knows what hes doing. I appreciated his input and advice. Most certainly will be my go to for all drainage needs.I moved into a new home that had 2 clogged downspouts / drains. I was unable to fix myself. Chris got right to it, walked the property to help me locate where they go. Even cleaned up afterwards. Super nice guy. Family owned/run business. Supoort your locals! -
Review 47 (2023-11-13 - Rating: 5)
Chris and his team are fantastic and very professional. We had clogged waste line and he came out right away to help us solve it and give us options for future repairs. Great guy and we will definitely be using him again for any issues that come up as well as recommending CT Drains to our friends. If the needed repair is a service they dont provide, they will connect you with someone that you can trust to get things done. -
Review 48 (2024-03-02 - Rating: 5)
We hired CT Drains and Sewer Solutions to unclog our underground gutters and to help with a sewer problem we had in our basement. They were able to come see us a day after contacting them and they did a wonderful job. They were very respectful, explained everything, and were thorough with their work. I highly recommend them! -
Review 49 (2024-02-21 - Rating: 5)
Iām very happy with the work, communication & result of work done by Chris/CT Drains. Chris helped on short notice - cleaned/repaired kitchen & bathroom drains. They were recommended by another trusted company & did not disappoint - I will definitely be looking to them for plumbing issues in the future & highly recommend to others!! -
Review 50 (2024-04-11 - Rating: 5)
Chris is amazing. He new exactly what the problem was. We had someone else come to fix our dishwasher that was backing up with water a week prior to to finding CT Draines and it was still backing up than we found CT Draines Chris explain everything that was going on and are problem was fix. They are also very reasonable price. And most important l donāt know any company or business that has texted me a week later to make sure everything was still working. I would very highly recommend this company. -
Review 51 (2024-01-31 - Rating: 5)
Chris was more than amazing!!! I cannot thank him enough! He fit us in to make sure we had functioning facilities before hosting an event! Not only did he come to the rescue, he was polite, thorough above and beyond and did it all at a very reasonable price! The recommendation to use him by other plumbers spoke volumes and he did not disappoint!!!! -
Review 52 (2023-10-24 - Rating: 5)
CT drains was responsive, able to get to my house same day, fixed the issue quickly, explained what had happened, and super reasonable pricing. Will use them again if needed and would recommend to anyone. Could not ask for better experience with them. -
Review 53 (2024-01-22 - Rating: 5)
A massive clog in my sewer line forced the family into a hotel until resolution could be found. Called Chris at CT Drains & Sewer Solutions and couldnt have made a better choice. John responded quickly and within 75 minutes the job was complete. These folks were courteous to my needs, professional, friendly, and affordable. While on site they noticed a neighbors outside drain was belching up water - they returned the next day and fixed my neighbors issue as well. Dont call a plumber - call these folks! They know their business and take the time to explain it in laymans terms. Thank you Chris and John! -
Review 54 (2024-01-03 - Rating: 5)
I canāt say enough great things at CT, honestly. I had an emergency issue, not only did Chris reply to me immediately they were able to send John that afternoon. They were what you hope for, on time, polite etc but best of all quick to diagnose and repair. I have already given their number out to friends. I HIGHLY recommend CT, Chris and John weāre outstanding. -
Review 55 (2024-12-11 - Rating: 5)
I am so relieved to finally have a contact to help with clogged drains! It was refreshing having Chris come and help clean out a couple of clogs in my home. He was honest and up front about the prices, which were extremely affordable. Great communication and punctual! He arrived promptly within the window he specified to me. Respectful of our home, kids and animals. He cleaned up after himself too. Overall he exceeded my expectations. -
Review 56 (2024-05-25 - Rating: 5)
Had a major problem with my bathroom sink being clogged up and not draining. Has a technician come out from there named John. Too bad we can only give five stars. I would have given him way more than that. He had to use two different machines to get it cleared out. Anyone else would have just given up at some point and then handed me the bill but not him. I cant say enough about this guy and the company he works for as they have been really good anytime we had to call or e-mail. I will be using them again soon for another project and would recommend them all the way.. -
Review 57 (2024-04-30 - Rating: 5)
At work I hire a lot of folks, and this company is one of my favorites to call. Even though having a clog is a bummer, they always put me at ease. Everyone is just impeccably nice, professional, pleasant to call, and does a great job. I only ever need to call them when I have a hassle on my hands, and theyre just a total relief. Highly recommended. -
Review 58 (2023-11-22 - Rating: 5)
I hired CT to evaluate and unclog my main drain line. Chris returned my call promptly, and he showed up right when he said he would. He took the time to answer my questions and explain his typical process and then he got to work. He was able to clear the clog with no problems. I appreciated Chris clear communication and his prompt and thorough work. I highly recommend CT Drains and Sewer Solutions! -
Review 59 (2023-02-24 - Rating: 5)
Chris came through for us on a day when we could not get an appointment with any other company. He was responsive, very professional, quick, followed through and solved our issue to get our house back in order. He came within a couple of hours. I am so happy I have found a reliable company to have on hand when I need it. I highly recommend his companyās service for any of your plumbing and drain needs. -
Review 60 (2024-02-16 - Rating: 5)
CT Drains was easy to book with and communicate with - I work 12 hour shifts in healthcare, and its not always easy making multiple phone calls. I was able to book easily online and communicate via text. Day of, my technician John was prompt, kind, and respectful. I hope I dont need a plumber any time soon, but would definitely book with CT Drains and the technician John again! -
Review 61 (2023-07-12 - Rating: 5)
These guys were great! I called at 8am and they were at my house a little after 10 super fast response. They were super polite, professional and really seem to know their stuff. Honestly I was quite impressed with the level of service they provide. I had a bathroom torn apart to fix floor damage caused by a leaking toilet but had also had slow/clogged drain issues for years so wanted to make sure that wasnt part of the problem. I had rooter companies out a couple times. I had contractors look at the drains and tell me I needed to replace the whole main sewer line, rebuild the master bath drain line. I believed them but Chris and John at CT Drains came to the house, did some troubleshooting and pretty quickly determined that the main drain line was not an issue. I just had some clogs from years of hair and build up in the bathroom drains. They fixed the drains in less than 2 hours, water goes down fast now. They scoped the main sewer line from the house to the street, gave me a video showing clearly that there was no issue with the main line. All this and they were super friendly, professional and very competitively priced. I expected to pay double or triple and probably would have to one of the bigger name rooter services and I doubt those guys would have even fixed the problem. I highly recommend CT Drains, Chris and John specifically. Thank you guys! -
Review 62 (2024-07-18 - Rating: 5)
Chris has a camera on their power snake and he can clean and unclog and diagnose the problem and show you the video! He was quick and offers reasonable pricing! -
Review 63 (2023-12-20 - Rating: 5)
I learned about CT Drains from a friend who has had a history of great experiences with them. We had a slow running drain and Chris came out and fixed it. He was super good about communicating about what he was doing throughout the process. He cleaned the area up nicely. CT Drains will be the first ones I call the next time I have a plumbing problem. -
Review 64 (2024-01-30 - Rating: 5)
Fantastic experience with Chris this week. Highly recommend. Cant agree more with other reviewers on great communication, professionalism, and very upfront with prices and expectations. I would add Chris takes the time to listen to the customer and brainstorm ideas for solutions. Again highly recommended. -
Review 65 (2023-11-29 - Rating: 5)
CT Drains came out to evaluate the yard at my new (to me) home. The lawn and beds remain quite saturated and I was worried that there could be a serious issue. Chris walked all around with me explaining and evaluating the condition of the yard and drainage - even though it turned out that there was no work or repairs needed, I so appreciated the time he spent. Very professional and knowledgeable, I will definitely use CT Drains when needed in the future and highly recommend them. -
Review 66 (2021-04-06 - Rating: 5)
Chris is absolutely top shelf professional! He was on time and I think mightāve been early. He was super quick and effective and had all the knowledge necessary to complete the job. Couldnāt speak more highly. -
Review 67 (2023-12-21 - Rating: 5)
These guys are great. They came out early, fixed the problem and then stayed late to diagnose something completely different that came up during their visit saving me from having to call a plumber. They even came back out the next day to double check everything was working properly. Chris and John are true professionals with exceptional customer service. -
Review 68 (2022-01-12 - Rating: 5)
Chris was super helpful in helping me repair my toilet. I had a loose bolt so I pulled the toilet off only to find that my flange was broken. Chris was able to come in the next day and help me repair the flange and get the toilet reinstalled. He had great communication the whole time letting me know what he could and could not fix since he is not a plumber. He worked fast and we were able to get the job done in an hour and prices were very fair. Had a great experience and would happily use again if needed. -
Review 69 (2024-04-08 - Rating: 5)
I knew there was a leak in the pipe running to my outdoor faucet.I just didnt know there were 3! Chris quickly found and fixed all 3 leaks in the line in about an hour, plus provided some helpful consultation and references on an unrelated, broken storm drain for free. I recommend and would call again if the need ever arose. -
Review 70 (2024-01-16 - Rating: 5)
Im delighted to have found CT Drains! I called on Tuesday about my backed up sink, and John came to fix in at 8 am the next day. I want to applaud the way they run their company. In addition to fixing the problem they were friendly and helpful. John swept the floor when he was done. I will be telling everyone I know about their great work and caring attitude! -
Review 71 (2023-11-04 - Rating: 5)
Despite no apparent openings on the calendar, Chris came same day. He was communicative, sharp and efficient. We got the washing machine drain unblocked pretty quickly and everything restored to normal. Definitely would call them again. -
Review 72 (2023-10-09 - Rating: 5)
If I could give Chris & our tech, John 10 stars, I would! I live in AZ and scheduled service for my mother before I arrived for a visit via texts and a phone call. Monday morning, the issue was explained and fixed quickly. Excellent customer service was provided and the price quoted was the price charged - very fair! -
Review 73 (2023-01-20 - Rating: 5)
Chris came highly recommended by a plumber I work with. I can tell you he has been great all around. Very professional and knowledgeable about his trade. His response time is remarkable! You can count on CT Drains & Sewer Solutions when in need!Thanks again Chris. -
Review 74 (2023-08-30 - Rating: 5)
We had an issue with our main sewer line. Called Chris at CT Drains. He was very reponsive, he had John come out the same day. I cant say enough about the professional service. John came out, assessed the issue quickly and suggested a course of action. John was professional, polite and got the job done in record time. Very considerate of the potential mess and kept it to a minimum. The experience with CT Drains and John was exceptional. Very fair price as well. Thank you so much. My go to company if something likes this happens again in the future. -
Review 75 (2024-01-29 - Rating: 5)
Chris made time on short notice to attend to a drain blockage involving a backflow valve in a rental with a tenant. He helpfully explained what may be going on and quickly fixed the problem. All with a smile! 10/10 would call him again for my plumbing issues. -
Review 76 (2023-12-09 - Rating: 5)
Chris made the time to unclog my drain the same day I contacted him, in spite of having a full schedule. (Other plumbers said they couldnt send anyone until 3 to 7 days away.) He was very professional and very informative. He got the job done quickly and additionally cleaned the pipes. I will definitely contact him again for drain clogs. -
Review 77 (2022-07-13 - Rating: 5)
Chris came referred to me by a plumber I trust, and he lived up to expectations! He kept me informed on arrival time, was punctual, super polite, and was comfortable with me watching (and learning)! He explained what he was doing in a friendly (not condescending) way that made me feel comfortable and respected. He knew what he was doing, and got the job done quickly. I will recommend to my friends and family for sure :) -
Review 78 (2023-12-29 - Rating: 5)
After getting the run around from some other companies, it was wonderful to work with CT Drains. Chris was extremely responsive and his team are excellent communicators. Fixed my issue same day I called. -
Review 79 (2023-12-06 - Rating: 5)
CT Drains has been my go to provider for all of my plumbing needs. First as an apartment manager of apartment buildings I use CTI for all interior and exterior work from minor to major projectsThey are so reliable and do such solid quality repair that I also use them for all of my plumbing work at my personal residence including appliance replacement and resolving plumbing issues.I highly recommend Chris and his team for any type of plumbing work.Greg Nilan -
Review 80 (2022-04-26 - Rating: 5)
Chris was great! Very professional and was very communicative about everything he was doing. There was a three hour appointment window and he was great with contacting me beforehand about an estimated time that he would be arriving. He found the problem and was very thorough with the solution. He was kind and courteous and cleaned up before leaving. I would recommend their services to everyone. -
Review 81 (2021-07-20 - Rating: 5)
Chris provided great, fast service, was both highly professional and friendly, and was a prompt thoughtful communicator -- all at a very reasonable price.We actually had two separate draining issues (in different pipes) within a week of each other, and we didnt hesitate to call Chris again to come back. Due to a weakness in the old pipe, it busted a leak after he cleared the clog. While we needed to get a plumber in to fix a whole section of that pipe, Chris was very apologetic made a great effort to connect us with plumbers he trusts, urging them to help us ASAP so we could have our kitchen sink back. One of them was able to come out next day, and Chris followed up with me just to make sure we were all squared away.Couldnt have asked for better service. Highly recommend and will use again in the future (but hoping it wont be next week)! -
Review 82 (2022-05-02 - Rating: 5)
Christopher of CT Drains was very respectful of our home, property and time. He was able to work me into his schedule within a day or two and remained in contact the day of to let me know when he would be arriving. Once he was in our home, he went above and beyond to ensure that he did not make a mess while cleaning a clogged pipe. He took the time to explain in detail what he was doing. Very friendly guy and easy to talk to. I felt very comfortable having him in my home. Will definitely call him again the next time we have plumbing issues. Reasonably priced. -
Review 83 (2023-06-04 - Rating: 5)
Great experience with the service from CT Drain and Sewer Solutions. They were able to come out the same day (the online scheduling worked very smooth). Very experienced, thorough, tidy and ensured that all aspects were checked to prevent future issues. Their service and professionalism is great appreciated. -
Review 84 (2023-10-10 - Rating: 5)
Had a great experience working with them over the last few months as Iāve had issue after issue with my 110 yr old pipes. They were very responsive, communicative and competent. So far, theyāve repaired failing washing machine nozzles, leaky sinks, and the main water line pipe. We will, no doubt, use their services again in future plumbing needs for this old house. -
Review 85 (2023-09-08 - Rating: 5)
Great work! I had a bathroom sink (August 2023) that wasnt draining. 2 gallons of drain cleaner wouldnt budge it. CT Drains came out and cleared the drain for only 135 dollars. Was so impressed, had them clear out 3 more drains (for only 80 dollars each) for future preventative maintenance. Great work ethic, professional and didnt leave a mess. Highly recommend! -
Review 86 (2022-01-27 - Rating: 5)
Ive called Chris for 3 different repairs over 3 months. He responded quickly to my phone calls, twice were emergencies for me, gave me an estimate up front, and let me know if he was running late. Hes professional, skilled, and personable. I appreciated that he came in wearing a mask and is always respectful of my home and cleaned up afterwards. I felt his prices were reasonable. He comes with my highest recommendation! -
Review 87 (2021-05-21 - Rating: 5)
Chris with CT is amazing! He did our sewer scope on our new house, and he was so friendly- he does a great job of ensuring hes explaining the technical side of things to you on your level so that anyone can get whats going on.Weve continued to ring him when weve had appliances go out, and I love how committed he is to getting you up and running as quickly as possible- hes given me tips on both of our later calls to see if I could get it fixed right away on my own without having to wait for him to come out, and then when he has has been super quick at evaluating the problem when he did have to!Thanks so much Chris for the amazing service- Ill definitely be referring friends, and will give you a shout if we have any more plumbing related issues! -
Review 88 (2024-05-14 - Rating: 5)
Great service from CT Drains. Both John and Chris helped diagnose our sewer problem and provided very timely and friendly service. I will use them again if needed. -
Review 89 (2023-03-17 - Rating: 5)
Working with CT Drains And Sewer Solutions was one of the easiest panicked calls I have ever had to make. Chris was very quick to respond to my initial request and got back to me with a real time estimate for coming out and clearing our storm drain. When every other business I called (and it was a lot of places) only gave vague, we may be able to get to it, answers, CT Drains And Sewer Solutions was a ray of sunshine on our very floody day. Chris was easy to reach throughout the process, always professional, and explained everything in detail- both the action steps he was taking and the cost for those steps. He provided different options and approaches and explained the pros and cons of each. I highly recommend CT Drains And Sewer Solutions and we have definitely found our go to business for this type of work any time in the future. -
Review 90 (2023-02-04 - Rating: 5)
Chris and John are great! Super fast to reply, asked enough questions up front that I felt like they were very focused on fixing my plumbing issue as quickly as possible, and very reasonably priced. I wont hesitate to call them again in the future. Highly recommended! -
Review 91 (2024-07-01 - Rating: 5)
Fast. Efficient. Friendly. And did a great job fixing a situation another plumbing company wanted to charge $7,000 to address. I couldnt be happier! -
Review 92 (2021-12-03 - Rating: 5)
After looking at several companies and declining some outrageous estimates to replace a kitchen faucet, CT Drains was referred to us on social media. Chris was not only knowledgeable in what he was doing, he was clear and concise with my faucet situation. He only had a very tight area to work through and Chris was able to take care of it quite easily. When he was done, he made sure everything was working properly, there were no leaks and even showed me how to replace the faucet filter if I ever needed to. Overall Chris did amazing work and I would recommend him to anyone. -
Review 93 (2023-05-19 - Rating: 5)
Had a wonderful experience with this company. Would highly recommend CT Drains and Sewer Solutions! We had John come out to clear a clogged drain pipe. John was very professional, respectful, courteous, and most importantly clean. The communication and responsiveness was also exceptional. We look forward to working with them again in the future. -
Review 94 (2022-02-26 - Rating: 5)
I called CT Drains late on a Friday and he was able to make it out to my house in 30 minutes. Most other places I called said it would need to wait until Monday.He was prompt, professional, and did not mind me lingering with questions about my clogged sink drain. He had the gear and knowledge to unclog it quickly, then tips for the future to prevent it.His rates were reasonable, especially it being around closing time, needing some parts, snake the drain, and cutting a pipe.Would highly recommend! -
Review 95 (2022-11-22 - Rating: 5)
We had a drain issue from the downspout to the street. Could not locate the issue so I gave CT Drains a text on a Sunday expecting to be answered on Monday, but was surprised I got a reply back on Sunday. Set up an appointment and Chris located the issue with a camera setup as collapsed tubing. I had tried to follow the tubing and found that it went under my stairs and then ran down the hill prior to his call. Found that the restriction was well under this, and down towards the driveway. Needless to say, saved me a lot of backwork. He recommended another service to do concrete work and repair. Cant thank him for the quick response and saving a lot of digging, time, and money on my part. -
Review 96 (2024-01-22 - Rating: 5)
They came to my house in West Linn today. Super friendly and communicative, the gentleman handled the drain issue quickly and wavery tidy and respectful about coming through our house. I will definitely be recommending them to friends and family. -
Review 97 (2021-02-23 - Rating: 5)
My rental toilet was leaking and water was dripping to down stairs. Chris understood the urgency and came out the same day and replaced it very quickly. He totally saved my day and many many thanks to him. The price was so reasonable. Chris was courteous and has great communication skills! -
Review 98 (2022-09-25 - Rating: 5)
I have never had a professional service that is as good as Chris is with communication. Not only did he respond to my first message by promptly texting to let me know hed received my call but was not in a position to answer, but did call me back shortly thereafter. When it came time for my appointment he even called in advance to let me know exactly when he would be there...and he was. Our house was unlivable since we could use no water due to a plugged sewer line. Chris assessed the situation and had the clog removed an back in our home in no time. I also appreciated his honesty about what steps we should take going forward. I will recommend Chris & CT Drains to everyone I know. -
Review 99 (2022-12-29 - Rating: 5)
Chris was prompt, courteous, knowledgeable about plumbing in oldhouses, and professional. The work took longer than expected but he stuck to his original price which was less than a third of what others quoted. I will definitely call on CT again if needed in the future. -
Review 100 (2023-02-07 - Rating: 5)
Chris was punctual, courteous and knowledgeable. He spent the time to explain everything in great detail. Hands down, the best Ive ever dealt with when it comes to plumbing and drains. If any issue arises in the future, he will be my only call. -
Review 101 (2023-10-19 - Rating: 5)
Chris is the man. Super nice, helped us troubleshoot an issue with a unique system. Scheduled us in quickly, didnāt charge us for some work he did actually have to do. If youāve got a drain issue, heās the man to call -
Review 102 (2021-01-16 - Rating: 5)
I was referred to Chris by another drains professional who was unavailable at the time. Chris was amazing! Very responsive by text, punctual, professional, and super fairly priced! He was quick, and when I commented how great it was that his price was comparatively low and he got quick results, he said he doesnt like to take advantage by charging more than a job merits. Id hire CT Drains again in a heartbeat! Ill be posting this review in a few places because I like to give as much support as I can to deserving entrepreneurs like Chris! -
Review 103 (2021-02-04 - Rating: 5)
Our usual plumber recommended Chris at CT Drains to assess a blocked drain line in our house. Chris responded to my call quickly, and came to my house the same day. He was able to assess and fix the problem in under an hour. He cleaned up the debris around the drain before he left, and even put back the shower overflow hardware I had removed when I tried to fix the problem myself. His price for the service provided was very reasonable. Highly recommend. -
Review 104 (2021-12-07 - Rating: 5)
Great professionalism! Chris is super knowledgeable and knows what he is talking about. He gave us tips on how to help potentially prevent the problem we were having/had after her fixed the issue, and was very honest about what to expect and steps to take after our appointment. We will definitely be using CT drains for any future drain/pipe issues! -
Review 105 (2023-11-24 - Rating: 5)
We appreciated the quick response to help us getting the bathroom/shower drain unclogged in a timely manner. Chris was very professional and friendly; If we ever need him again, I will gladly use him and recommend him. -
Review 106 (2024-02-13 - Rating: 5)
Update: 2024Called CT Drains this week for a sewer scope and assessment- quick turn around, extremely reasonable price and more professional/personable/trustable than any other Plumber Ive ever met. CT Drains is the best._____________________2023: CT Drains may have saved me $10,000!I recently purchased a second property in the Portland area - my inspector said the sewer needed $6k to 10K in repairs due to root intrusion.I know Chris at CT drains to be a straight shooter so I asked him to take a look and give his opinion. Within 30 minutes he had cleared an area of light root intrusion and he felt that due to the 6 width of the sewer line and aggressive down hill slope - no repairs were urgently needed. I liked his approach way better than spending $6-10k on sewer excavation and repairs.I feel that Chris is one of the rare vendors that you can trust 100%. His specialty appears to be fixing what you have with no insanely high priced upsells. Im confident that if my sewer did need immediate attention - Chris would tell me that.Before meeting Chris I had many unpleasant interactions with Drain rooter vendors. They always pushed for extremely expensive solutions when straight forward approaches would have been perfectly fine.When your drains / sewer give you a headache - call Chris at CT Drains - I do. -
Review 107 (2024-06-03 - Rating: 5)
John showed up on time and was able to troubleshoot the clog and the disposal without needing to be replaced then swapped out my 40 year old faucet that was rusted in place all within an hour. Fantastic. -
Review 108 (2023-11-28 - Rating: 5)
We had a clog in our basement drain and ended up having the basement drain overflow. We were referred to CT Drains and couldnt be happier. They had great customer service, communication, and a high quality of work. Thanks! -
Review 109 (2024-02-24 - Rating: 5)
Amazing is the only way to describe CT Drains. Chris is incredible. Wonderful communication and talented at fixing difficult issues. I will only call CT Drains from now on. Thanks Chris! -
Review 110 (2024-04-17 - Rating: 5)
Incredible experience. Quick response and time until they were able to get our drain unplugged. Very reasonable price and work was done with care as if they were working on their own home. Thank you! -
Review 111 (2023-01-30 - Rating: 5)
Chris was able to address our sink clog quickly. His communication was excellent. While I certainly hope we donāt have any more plumbing issues, Chris will be the first person I call if any future problems arise. -
Review 112 (2022-05-07 - Rating: 5)
Had a blocked sink drain. Tried to unclog myself but the blockage was deeper in the drain. I contacted Chris and he made an appointment to come the next day and would call to let me know when he was 15 minutes out, which he did.He cleaned out the drain within 20 minutes, all the while explaining what he was doing and offering tips to prevent further blockage. As has been mentioned in other reviews, Chris is extremely personable and it was a pleasure to chat with him. Thanks Chris.Very highly recommend -
Review 113 (2022-02-23 - Rating: 5)
Chris Terrones was amazingly capable with diagnosing and quickly resolving the drain issue in our older home. Chriss communication was excellent, as he was probably one of the most personable tradespeople we have had the pleasure of working with. CT Drains will be the first we call for future service and repair. Absolutely Recommended!!! -
Review 114 (2021-11-12 - Rating: 5)
I have been meaning to post this review since our date of service - October 19, 2021. Chris of CT Drains and Sewer Solutions LLC was fantastic. We were stressed about our pipe blockage and water back-up - thinking it was going to be a big repair (and costly). Chris came in - sized up the situation after a few questions - went to work with Chris snake. Problem solved. Chris was very courteous and thorough. Took nothing for granted - checked Chriss assumptions. Laid out recommendations for avoiding and managing the situation going forward. And the bill was about half of what I was bracing for. -
Review 115 (2022-08-11 - Rating: 5)
Amazing customer service from my first frantic call to the resolution of our drain and sewer issue. I felt like Chris really cared about us not having working toilets or tubs and got to us as quick as he possibly could in the same day. He could have charged us the overtime fee by waiting until our 5pm appt time, but he showed up an hour early.Then he quickly found and fixed the problem, taking the time to not only explain it to me (the renter), but also contacted the homeowner for me and explained it to him too. I really felt taken care of. I hope I donāt have any more drain issues, but when I do, this is the only company Iāll work with. -
Review 116 (2024-07-06 - Rating: 5)
Called, rapid response to conduct a sewer scope prior to posting a house for sale for peace of mind. Very professional and thorough. -
Review 117 (2022-08-02 - Rating: 5)
I hope we never have plumbing issues again, but if we do, Im calling CT Drains & Sewer. They are very professional, communicative, easy to work with, responsive, and get the job done quickly and for a reasonable amount. Weve had them come twice and both times we received stellar service! I cant recommend them highly enough. -
Review 118 (2023-10-23 - Rating: 5)
I used CT Drains and Sewer Solutions for a clogged sewer line and they were excellent!! Arrived on time and solved the problem and even asked for some bleach water to disinfect the toilet and surrounding area. Very friendly and knowledgeable young men. I would highly recommend them to all!! -
Review 119 (2020-12-27 - Rating: 5)
Scheduling an appointment with CT Drains was super easy. On appointment day, Chris was on time and got the job done quickly. One issue turned out to be nothing and Chris did a good job explaining the situation and so I understood what happened. He was super nice and in this day and age, safe. Thank you for your help with my problems and should I need help with plumbing in the future, I know who to call. -
Review 120 (2023-10-13 - Rating: 5)
Such a wonderful experience with CT drains sewer solutions. Chris as one of the nicest people you will ever meet. I was having super weird plumbing issues and they were able to resolve the problem. I highly recommend them!!! -
Review 121 (2023-11-13 - Rating: 5)
Chris and John are THE best. We have a super complicated system and theyāve gone absolutely above and beyond. They are completely solution oriented, professional, efficient and just so pleasant & easy to work with. What a delight! Look no further, call these guys first, hands down! -
Review 122 (2023-10-22 - Rating: 5)
I had a downspout that was disconnected from the Storm water run-off system. Chris came out the next day after I called for the drain line to be scoped. He was able to locate the storm drain line so I knew where I could hook up the downspout again. He was very professional, and was helpful in referring a service to get my downspout hooked back up -
Review 123 (2022-05-10 - Rating: 5)
Chris to the rescue! Weve had to call Chris several times over the last year to help with plumbing emergencies. He has always been quick to respond, transparent and fair with his pricing, and professional. He arrives on time, quickly fixes the problem, and leaves the space as clean as it was. I highly recommend him. -
Review 124 (2021-04-01 - Rating: 5)
After waiting over a week for my home maintenance company to find a plumber to repair my kitchen draināI had lost the use of the sink, garbage disposal, and dishwasherāI took it upon myself to find my own plumber, in hopes that Iād be reimbursed.After several places that were booked up for days or weeks, I happened upon Chris of CT Drains, and everything changed!He answered the phone himselfāno dealing with receptionists or recordingsāand offered to come in a few hours!This man is very congenial, really cares about his customers, and prides himself on doing a good and thorough job! He ended up having to redo some pipes under the kitchen sink that were the result of previous shoddy workmanship, but was super nice and very reasonable, and everything works beautifully!!I canāt recommend him more highlyāheās a gem in a time that doesnāt always care about people skills and pride in a job well done. Chris ROCKS!!! -
Review 125 (2022-01-17 - Rating: 5)
Chris was the best! My dog liked him so I knew he was a good guy the second he walked in the door. He fit me into his schedule super quick, was fast, thorough, and friendly. Would 100% recommend reaching out to him anytime you face a problem with your drains. -
Review 126 (2021-04-29 - Rating: 5)
We had blockage in our kitchen sink that we tried to fix on our own unsuccessfully. Chris lives in our neighborhood and we see his van every time we drive by his house (GREAT advertisement). My husband knocked on Chriss door and asked if he could help us. It was a Saturday and even though he doesnt work Saturdays he came over to help. Fixed the sink and have had zero issues since. He was friendly, professional and accommodating. 100% recommend him! Thank you again Chris! -
Review 127 (2021-04-02 - Rating: 5)
Chris was super professional. Offered to come same day I called. Was prompt and gave me a call before arriving. He was very thorough and I appreciated his thoughtfulness in checking there were no other issues with any of our bathrooms. Would highly recommend for anyone who has blockage in their drains. -
Review 128 (2020-10-22 - Rating: 5)
Chris with CT Drains and Sewer Solutions is super helpful. I had an issue with my kitchen sink and was able to contact him via phone and he walked me through how to take the plumbing apart under my kitchen sink and clear the blockage and put it back together with no leak. All this time over the phone without even being charged. Since then weāve used him and his company on our bathroom sink for a leak/repair and he also gave the drain a good cleaning. The sink has never worked this good. We will continue using CT Drains and Chris in the future.MāLissa -
Review 129 (2025-01-08 - Rating: 5)
CT Drains did a great job communicating with me, and getting a pesky exterior drain unclogged and working again. -
Review 130 (2022-01-09 - Rating: 5)
Corner storm drain plugged and unable to resolve on my own. CTDrain referred by Smittys Sewer Service. Impresses that someone actually answered the phone. Chris took my info, scheduled a date in next week but then rescheduled easily due to ice at my location. Arrived promptly, clarified pricing, assessed what needed to be down(cleaning, need to scope) Completed cleaning of drain . Billing was easy and pricing very reasonable.I would definitely use again. -
Review 131 (2021-06-11 - Rating: 5)
I had a clog in my drain that was backing up in my washing machine. I had another company come out twice and they were unable to fix it. Then I called Chris who was able to come the very next day and he was able to fix it. He was recommended from another satisfied customer, and I can definitely see why. He really listened to me and took the time to explain the best way to fix the issue and if that did not work what the next steps would be. After he successfully dislodged the clog, he then rechecked to make sure the drain was clog free by testing it twice after the fix. He was very respectful, courteous, and had a calm manner in addressing the issue even when he had to use 3 different methods to fix the problem. He was persistent and confident in his fixing of my drain problem. I would highly recommend him for drain/sewer service. As a bonus his rates are very reasonable ā especially compared to the company that was not able to fix my clog issue. -
Review 132 (2024-09-03 - Rating: 5)
Chris and John are fantastic to work with! They respond quickly and are always professional, honest, and thorough. Ive been happy with the quality of their service. Their pricing is also very reasonable. Ive recommended them to my parents, and Ill be calling them every time I have a drain blockage too complex for me to fix myself! -
Review 133 (2023-06-30 - Rating: 5)
Very pleased! Used them on a recommendation from a friend. Someone came out within hours of my call and fixed a toilet clog quickly (and didnāt leave a mess)! Very nice and reasonably priced. Will def use them again if needed. -
Review 134 (2022-02-19 - Rating: 5)
When our basement started to flood from a clogged drain I called several drain service companies and got the run-around. Thankfully a friend told us about Chris at CT Drains. He not only took our call after hours he said hell come over the next day, which he did. Of course he came and saved the day. He was very professional and thorough and his prices are more than reasonable. I highly recommend CT Drains. -
Review 135 (2020-10-17 - Rating: 5)
I have had Chris out to my house twice now, and both times he has been very professional, clean and quick! The first time I had a clogged drain in my utility sink. Chris showed up the day I called him and had it cleared with in minutes! The second time he came out was for a pesky toilet that wouldnāt stop running. Once again he came out the day I called him and replaced all the inner workings of the toilet and we havenāt had a problem with it sense. I would recommend Chris to anyone who is having a drain problem whether big or small. He definitely won me over and Iāll never call anyone else again! -
Review 136 (2021-10-14 - Rating: 5)
I called CT Drains for some clogged downspout drains. I had an excellent experience working with Chris! He was fast, efficient and respectful towards me, my mom and our property. He also helped solve the mystery of where my drains connect to the main storm drain. Nice job! -
Review 137 (2021-12-23 - Rating: 5)
We were referred to CT Drains by our plumber, who doesnt work on clogged drains. I was impressed that we were able to get an appointment for the next day. Chris from CT Drains was very personable, knew what he was doing, cleared a very clogged kitchen drain, and explained ways to keep the drain clear in the future. We highly recommend them and will be using them in the future. -
Review 138 (2023-12-05 - Rating: 5)
Ive been in the construction / property management industry for 20+ years. These are the guys that set the standard for phenomenal customer service. Knowledgeable, great communication, great service. Dont bother shopping around, just call them. -
Review 139 (2023-02-03 - Rating: 5)
My apartment manager contacted Chris and he came over right on time and was very thorough and professional. Cleaned out our drain and replaced our broken drain plug with a mesh catch which was our preference anyway! Would recommend to anyone who has any drain issues. -
Review 140 (2021-03-10 - Rating: 5)
We had Chris out to check our storm drains and French Drain system on a recent home purchase. He was very easy to communicate with, punctual and knowledgeable. He quickly verified our storm drains were operating correctly, where they emptied into an unidentified cleanout in our backyard and gave advice on our French Drain system. He left us with piece of mind that our rainy Oregon winters wouldnt cause us any issues!Chris is awesome and Id highly recommend him to my closest friends and family. -
Review 141 (2022-10-01 - Rating: 5)
Couldnt be happier with the fast, friendly and knowledgeable service. Had an issue with water backing up into my kitchen sinks likely from other units in the building. He fixed the problem and made sure my HOA was aware of the issue. My best plumbing experience so far. -
Review 142 (2021-09-10 - Rating: 5)
I discovered a drainage problem in my house, which after not being able to figure out myself, gave up and called Chris. This was at about 8:30 or so on a Monday morning. I was actually surprised he answered the phone, fully expecting to have to leave a message. He said he was at another job not far from my house, and would be over in an hour. It actually ended up being about 50 minutes, which never happens! When I described the problem, he knew right where to look, and sure enough, he was right, and fixed it right away. Chris was professional in every way possible. Heās honest and explained the cause of the problem, and didnāt try to sell me something I didnāt need. His equipment is new, and clean, and he didnāt leave a mess. I felt his his rates were very fair. Iāve already given his name and number to multiple people, and canāt say enough good things about him. Use him - you wonāt regret it! -
Review 143 (2021-04-17 - Rating: 5)
I had a blockage in my kitchen sink. Chris with CT Drains and Sewer Solutions was a life saver. He was very accommodating to my busy schedule and was able to to make my sink work again. I could tell he enjoyed taking care of his customers and was extremely knowledgeable in his profession, I would highly recommend CT Drains and Sewer Solutions to anyone with sewer or drain issues! -
Review 144 (2022-09-30 - Rating: 5)
Chris came out to clear a main line clog that was backing up into my house. He was fast and efficient at fixing the backup. I will use his services in the future if needed and highly recommend him. -
Review 145 (2021-11-08 - Rating: 5)
Chris diagnosed and fixed a couple of issues with my storm drain. I did need to have a separate company come out to replace a small section of the storm drain pipe as Chris said he usually doesnt handle that type of work. Knowledgeable service at a fair price. I would recommend CT Drains and Sewer Solutions if you need any work done. -
Review 146 (2021-04-01 - Rating: 5)
Chris came within a day of us calling for a clogged kitchen sink. He was super nice and took care of everything super quick. Definitely recommend if youāre looking for someone to get the job done quickly and with great service! -
Review 147 (2022-04-04 - Rating: 5)
I highly recommend Chris at CT Plumbing. He is honest, forthright, and efficient. He was straight up with us about the cost, didnt try to upsell us on anything we didnt need, and got the job done quickly and efficiently. This company is on my speed dial now any time I need a drain related problem fixed. -
Review 148 (2022-02-13 - Rating: 5)
I initially scheduled another plumbing company to unclog my kitchen drain. They had an offer that if they were able to clear it with the snake it would be a flat $93.00. The technician came and claimed he was unable to unclogg it by cable due to some blockage. He suggested to bring in his camera tech to see inside and maybe be able to unclog it by hydrojet. Another tech came and tried to scope the drain with a camera inside but claimed he could not see much. They discussed hydrojet to solve the issue, but said that would cost $800. and could potentially be very messy. He then suggested to go under the crawl space and cut the pipe and replace it. He asked me if I would like to go with fixing it and offered to call the sales rep for an estimate. At this point it didnt seem right... so I called CT Drains and explained my situation to Chris. He was confident that most of the time he is able to unclog the drain with just the cable. I was skeptical since the other place told me the clog was more extensive. I talked to my husband and we agreed to have Chris give it a try. Chris came next morning. He used the cable, and unclogged the drain within 1 hour!His price was $125 and I was so pleased he was able to do it right away. Ill call Chris from now on. I will even use him for my rental property. He is honest, straight forward, and dependable. Thank you for solving my nightmare of a problem! -
Review 149 (2021-07-31 - Rating: 5)
Submitted a request for my drain backing up in my tub at 11am and Chris was there at 3pm same day. He was super friendly and courteous. And was in and out in like 15 mins. I hope this company is who my building uses all the time for plumbing issues cause I highly recommend! -
Review 150 (2021-11-19 - Rating: 5)
CT Drains provided us the best experience we have had with any plumbing company. Chris was knowledgeable and cleared our shower drain quickly. Couldnāt be more pleased (he also removed his shoes, which is huge for me!) -
Review 151 (2020-11-25 - Rating: 5)
Owner Chris Terrones did a great job for me on a storm drain project for my 32 year old house. Chris called back promptly after an inquiry, arrived on time with a smile behind that mask. He listened well. He was cheerful and encouraging. He went straight to work and knocked out the project. He cleaned out the roots and showed me how the storm drain piping was routed to the street, which I wanted to know. And we eliminated storm drains as a source for a really wet back yard. Chris is the plumber you want in your contact list. He treats you like family and treats your property like it was his own. Great job, Chris!!! -
Review 152 (2023-11-23 - Rating: 5)
Chris and John were available at the first ring, eager to schedule, fairly priced and offered excellent, effective service. I would use them again in a great beat! -
Review 153 (2022-01-27 - Rating: 5)
A couple weeks ago my kitchen and laundry room drain line abruptly went from so-so to 100 percent no-go. I called a pro and am glad I did. Chris got me scheduled, showed up on time, and cleared that line fast with no muss, no fuss. Excellent communicator and easy to work with. Highly recommended! -
Review 154 (2023-08-28 - Rating: 5)
Chris and John are true professionals. They are responsive, communicative and leave a clean work area. I highly recommend CT Drains to anyone that needs drain services. I have referred them to friends and family members and they have all been happy. -
Review 155 (2022-04-15 - Rating: 5)
Chris at CT Drains arrived on time and took care of my clogged drains quickly and efficiently. He also took the time to explain what he was doing to and to ensure there werent any additional issues before departing. The price was very reasonable. -
Review 156 (2021-11-16 - Rating: 5)
I called Chris looking for help with a clogged pipe issue. He was able to schedule for the same day. He explained how the clog could occur, and was very careful not to damage the very old plumbing. Very friendly, personable and professional. Highly recommend š -
Review 157 (2021-03-18 - Rating: 5)
Chris is absolutely terrific! Heās helped us with drain issues within our house as well as complicated situation out in our yard! I canāt say enough about his professionalism or knowledge! I highly recommend and we feel very lucky and fortunate to have found him! -
Review 158 (2020-10-18 - Rating: 5)
We were having issues with our main line draining. Not sure who to call, a friend highly recommend CT Drains. They were very prompt to respond and very professional. Chris the owner scoped our line and found we have a belly in our line. He cleared it with a cable then scoped it again to be sure all was clear. He was very knowledgeable and kept me informed through the entire process. Iām happy to report that CT Drains took care of the problem and we havenāt had any issues since. I highly recommend CT Drains and will call them for any future services I may need. -
Review 159 (2022-04-05 - Rating: 5)
3/23/2022 - We learned what a Drain Specialist does & what a plumber doesnt do. We needed Chris, THE Drain Specialist. Chris is knowledgeable, professional & thorough! He kept me informed throughout the process of the why & what he was doing to get our kitchen double sink to drain properly (our house was built in 1928 & has been giving us grief for over 10 years)! In about an hour and a half - Chris cleared the drained, tested it, & immaculately cleaned up his work area. I stood there relieved & so grateful for this highly skilled person of his trade who gave me more than a fair price & a reason to smile the next time I washed & rinsed a sink full of dishes!! You rock Chris! Put Chris Terrones in your local Next Door for all your drain needs. -
Review 160 (2022-05-04 - Rating: 5)
I had a plumbing issue on a Saturday evening. I got ahold of Chris Monday morning and he was over the next day. Got the job done quick and professionally. I would recommend CT Drains and will definitely use them again in the future. :) -
Review 161 (2020-12-09 - Rating: 5)
CT Drains was out at our house yesterday clearing storm drains. Chris did a great job and found several areas of root intrusion, which were impossible to dislodge, so has referred us to a line replacement company to repair the damaged storm drain. We were very impressed with Chris - he kept us updated frequently, came quickly, and was on time. -
Review 162 (2022-05-31 - Rating: 5)
A guy in my office gave me the referral and Chris was the best! My gutters were not draining properly but had been cleaned out. Came out and scoped it out and I found out it was draining out of my neighbors and to much water was the problem and I needed to get another downspout to connect to my house. I had new gutters put on and they did not put my downspout on to connect to my outlet for the water. I will call him for all my plumbing issues. -
Review 163 (2022-03-17 - Rating: 5)
We discovered standing water in our shower on a Wednesday night, called Chris at the suggestion of a friend first thing Thursday morning, and Chris squeezed us in earlier than anticipated. Problem solved by 12 pm Thursday.In addition to doing great work at reasonable rates, Chris provides superb customer service and communication. Will definitely recommend CT Drains to others. -
Review 164 (2024-09-23 - Rating: 5)
Oh my gosh! Chris helped me out right away, and I just needed that so badly. He sent John to help me, and my issue was fixed with their help immediately, and I was so very happily on my way. Thank you very much. I love excellent quality in people, and you are those people! -
Review 165 (2022-08-05 - Rating: 5)
First rate service all around. Chris came out to fix a very slow kitchen sink drain. He was courteous, professional, and he clearly knew what he was doing. He went right to work, fixed the sink and left the work area clean. I cannot recall the sink ever draining so quickly and could not be happier. -
Review 166 (2024-03-28 - Rating: 5)
Chris came out quickly and was knowledgeable, professional, and efficient. Pricing was extremely reasonable as well. I would highly recommend him. -
Review 167 (2022-11-23 - Rating: 5)
The best. Professional. Timely. Organized. Fair price. Superb communication. We had a damn serious problem and Chris was there and fixed it in an 2 hours. Cannot recommend highly enough. -
Review 168 (2024-07-26 - Rating: 5)
Our kitchen drain was barely draining and backing up a bit. I am so glad I found CT Drains. I was able to easily book an appointment on their website the same day which gave me some piece of mind wed get it fixed quickly. Chris has great communication and is super professional, knowledgeable and clean. He cleared up our kitchen and basement drain quickly and efficiently. He also gave us some good tips to help keep our pipes running smoothly. Will definitely call them again if we have any drainage issues. -
Review 169 (2024-07-29 - Rating: 5)
I work with them often and they are prompt and follow up. Cannot recommend them enough. -
Review 170 (2023-11-17 - Rating: 5)
John from CT Drains was great. Very professional and completed the job quickly. Price was reasonable. I highly recommend both John and CT Drains. -
Review 171 (2022-04-26 - Rating: 5)
We were highly impressed with Chris. We were referred to him by another company, will definitely use him in the future with any other drain issues we might have. He is quick and efficient and explains what he is doing. -
Review 172 (2024-01-04 - Rating: 5)
Chris is great! High quality work. Excellent communication. Reasonable prices. Quick turnaround. Highly recommended. -
Review 173 (2021-01-20 - Rating: 5)
Iāve been using Chris Terrones exclusively for my outdoor and indoor drain problems since moving into my home in 2018. Heās very professional and an expert in his field. I appreciate the fact he explains the issue at hand and is very efficient. Best of all he charges a fair price! -
Review 174 (2023-12-29 - Rating: 5)
Chris and his team are the best! They are 100% focused on the correct solution, respectful, and kind. I could not recommend them more highly. Thank you so much! -
Review 175 (2021-08-11 - Rating: 5)
Chris came a little over a month ago to clean out the shower drain in our master bathroom, we are in an older home and we have highly mineralized water. He cleaned everything out and then it started draining slowly again. When we called to let him know it was draining slowly again, so soon, he not only remembered us but he suggested that he come back out and take care of it right away. Very polite, punctual, professional plumbing. Sorry I like alliteration. Thanks Chris! -
Review 176 (2022-10-14 - Rating: 5)
Called CT Drains And Sewer late morning and they were able to respond within 5 hours. Thorough, fast service. Replaced rusty closet bolts as needed. Highly recommend this Pro. -
Review 177 (2022-02-05 - Rating: 5)
Chris pays close attention to his customers emergency and worries. He also arrives fully equipped to do whatever it takes. He not only fixed the problem, he provided engaging conversation. Oh, yes, he arrived masked and stayed that way (thanks, Chris!) Writing the unbudgeted check was a pleasure! -
Review 178 (2021-12-07 - Rating: 5)
Referred to us, & they slid an appointment in as they were already nearby. Chris was super professional, fast in clearing the clog, and did a check on other drainage lines. Very happy with them. Would use again. Itās an older house, and this will happen. -
Review 179 (2023-08-01 - Rating: 5)
John from CT drains came within one day and had the drain cleared out professionally, quickly, and reasonably priced. We recommend them highly. -
Review 180 (2021-01-22 - Rating: 5)
Chris was extremely kind + considerate - i really appreciated that he showed up wearing a mask, and even offered to take off his shoes before entering my apartment. he was also very prompt in identifying the issue and aptly communicative along the way. would definitely use his services again. -
Review 181 (2021-08-23 - Rating: 5)
Wonderful service. Very friendly. We were able to make an appointment for the same day for a clogged drain. This is unheard of with other plumbers. The cost was reasonable. We would use him again for our plumbing needs. -
Review 182 (2022-08-07 - Rating: 5)
I called when my garbage disposal stopped working and my sink was backed up. I got service within two hours. They came and fixed it, left my sink clean and explained what the problem was in less than half an hour. On top of that they were polite and professional. -
Review 183 (2024-04-18 - Rating: 5)
Amazing to work with! Timely, knowledgeable and efficient! Would recommend to anyone and will call them next time we need help with any drain, inside or outdoors! -
Review 184 (2021-02-03 - Rating: 5)
Chris came to our house today to help us snake a clogged drainage pipe. He was really helpful (as we were pretty clueless about the whole situation) and even helped us identify a possible leak. Will definitely use him again if we have any further issues! -
Review 185 (2021-05-04 - Rating: 5)
Very responsive to my emergency, and totally knowledgable about all aspects of plumbing. They figured out my issue and solved very quickly. Could have charged me a lot for my emergency but instead charged me amazing fair price. Its hard to find these kinds of contractors. Im saving this contractor to my contacts! -
Review 186 (2021-11-04 - Rating: 5)
I just needed some basic maintenance and was referred to Chris. He got me in within days, was very professional, and gave me additional maintenance tips. I will definitely use CT again for my plumbing woes. -
Review 187 (2024-11-21 - Rating: 5)
I am a repeat customer and have received consistent attention and quality service. -
Review 188 (2022-03-21 - Rating: 5)
Chris was able to come out same day and address a multitude of outdoor drainage problems. Very professional, knowledgeable and courteous. His company will be the one we use if there are any other issues that arise. -
Review 189 (2021-03-06 - Rating: 5)
Chris was awesome! We had a little emergency on the weekend and Chris came to the rescue at last minutes notice. He was very kind and professional, I would definitely recommend using his services! -
Review 190 (2022-07-31 - Rating: 5)
Chris & his team did a great job getting our issue fixed. They were diligently and informative to get our drains working again. We highly recommend. -
Review 191 (2022-11-04 - Rating: 5)
I just moved into a new place and had two clogged drains and a broken garbage disposal. Chis and John were here the next day, and were professional from start to finish. Every detail, including communication and clean-up were done to perfection. I rarely give a 5-star rating--but these guys deserve a 6. -
Review 192 (2021-11-19 - Rating: 5)
Chris was great to work with. He was able to help me with a drain locate and helped me unclog some storm drains. He was very responsive, helpful, and has fair pricing. -
Review 193 (2022-12-29 - Rating: 5)
Chris was very responsive, respectful, and was very clear about the costs of any work performed upfront. He was our hero during a stressful plumbing situation! -
Review 194 (2023-10-16 - Rating: 5)
I cant say enough about CT Drains! Prompt, kind, responsive and professional. Theyre highly proficient in all their services and a true pleasure to work with! -
Review 195 (2021-12-03 - Rating: 5)
Chris was fantastic!! He was quick, efficient, friendly, and got the job done. Hopefully we wont have another drain issue but if we do it is nice to know that we have someone we trust! -
Review 196 (2020-10-31 - Rating: 5)
Chris was wonderful and professional he was here within an hour and had our pipes un-cloged very quickly we then scoped the pipe to ensure there would be no further issues. I would definitely recommend this company to anyone who needed service. -
Review 197 (2020-12-07 - Rating: 5)
I cant say enough positive things about Chris at CT Drains. Prompt response to two clogged landscaping drains and 1 down spout with reasonable price for both. Even came back to vacuum left over debris out of the gutter. Not many businesses out there like this one! -
Review 198 (2024-07-17 - Rating: 5)
Had a basement drain that was clogged. Chris was prompt and efficient, called me back and slotted me in the same day. The technician, John, was courteous, respectful and went above and beyond just clearing the drain. He looked for sources of the backup in the internal plumbing of the home and around the perimeter and gave me information and tips for preventing future clogs. I would highly recommend CT drains.