Thomas Lily Plumbing Heating and Cooling

Located in Pittsburgh, Pennsylvania

Address: 235 Oakview Ave, Pittsburgh, PA 15218, United States

Phone: +1 412-889-5909

Rating: 4.9

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Comments

Review 1 (2024-12-19 - Rating: 5)
Brandon was very easy to work with and did a great job. I needed a radiator connection repaired. He fit the job in with very little notice and worked quickly, and educated me on how to care for the radiator system. The price was reasonable, and he was friendly, respectful, and clearly knew his stuff.Bonus: the dogs liked him too!Edit: A valve started leaking shortly after Brandon left. When I called him, he came back as soon as he finished another job to tighten the valve and stop the leak. I really appreciate how responsive he was!

Review 2 (2024-11-14 - Rating: 5)
The guys were wondering to work with. Had an issue where just wasnt getting any hot water. Called them early on a Friday and Brandon was extremely helpful. Ran through what the problems could be and while I tried to schedule with my wife (I was at work already) he worked on what info I could get to him in case we couldnt get a visit planned. Was able to make it over that late morning, diagnosed the problem, gave us options, and was able to find the parts we would need so he could be there on on Monday to fix.On Monday they were back at which point Branden came to do the work. Ran into a problem where the part they were quoted wasnt the actual part (it was a cheap water heater so no surprise there). They apologized profusely and worked to again find the correct part. When that wasnt possible, we went with a new water heater. They rescheduled that for Wednesday and didnt charge us for the time on Monday.Brandon came back on Wednesday and finished the work and we wonderfully have consistent hot water again.Through out all of this process they were professional and courteous. There system was great at keeping us updated on appointments and provided us a good warning ahead of time of when they would be showing up. Can say enough how happy I was that they were able to come out so quickly and get all of our work done so fast even with the issues they ran into on Monday. Already ready to call them back for some of the other smaller issues we need handled in our house.

Review 3 (2024-12-05 - Rating: 5)
Thomas Lily Plumbing did a fantastic job on our new sewer lines! Brandon gave us a fair quote and finished the work promptly as promised. We moved into a nightmare situation, but they got our system working quickly and efficiently so that our new home was habitable. Its taken a ton of weight off of our shoulders! Were very grateful, and would recommend them for any plumbing needs. We will call them for all of our plumbing needs moving forward!

Review 4 (2024-10-21 - Rating: 5)
I’m a fairly new first time house owner and wanted my furnace and AC unit serviced to make sure there weren’t any hidden surprises from the previous owner. I was able to be scheduled quickly, within a week of requesting the service.Brandon was great! He provided me with the total cost up front, while scheduling, explained what he did thoroughly, and identified any potential future problems. He also gave me a general idea of what it will cost to replace my furnace, when he recommended getting it replaced within the next couple of years, which was incredibly helpful so I can budget appropriately.I’ll definitely be calling him again for any future problems or house projects!

Review 5 (2024-07-25 - Rating: 5)
Brandon and Branden are wonderful to work with. They are quick to respond to communication and show up when they say they will. We moved into an older townhouse with leaky drains and fixtures and Branden was able to replace old drum traps, shut off valves, shower stems, diverters, toilets, etc. in an old building where nothing was easy to work with. He was easy to talk to and did excellent work. Definitely our new go-to plumber!

Review 6 (2024-12-16 - Rating: 5)
Brandon did an amazing job and was very flexible in adjusting his schedule as the job took longer than expected. Highly recommend!

Review 7 (2024-05-01 - Rating: 5)
Brandon did an excellent job. He gave suggestions, was professional and very forthright. We had a leaky outdoor faucet in a hard to access area. Now we have a brand new one that is so much easier to use. We will definitely hire him again for all of our plumbing needs.

Review 8 (2024-07-29 - Rating: 5)
Quick, lots of communication, fixed the issue right away, reasonably priced. If I have have a plumbing need again, this will be the first place I call to schedule - easy decision.

Review 9 (2024-07-23 - Rating: 5)
Great experience working with Brandon. They were prompt and did excellent work for a fair price! Will certainly work with them in the future!

Review 10 (2024-07-16 - Rating: 5)
Fast and friendly service. Great communication. Will absolutely use Thomas Lily for all of my future plumbing needs.

Review 11 (2024-08-01 - Rating: 5)
Brendan was friendly, honest, and took his time to inspect different parts of the drainage system.

Review 12 (2024-04-19 - Rating: 5)
Brandon was professional, courteous, and prompt. Got a quote and the work performed same day and quality is top notch. Will hire again.

Review 13 (2022-09-08 - Rating: 5)
I cannot say enough good things about Brandon and his business. His work is top quality. He is professional, knowledgeable, and expert. I appreciate the way he explains everything he is going to do, and then explains what he has done. I have had plumbers before where I lived, but I was never as completely satisfied and confident as I feel with Brandon. I give him the highest rating possible, and more!

Review 14 (2023-06-26 - Rating: 5)
Brandon was wonderful to work with. He replaced an old cast iron drain pipe in our basement and did a number of other smaller projects. Hes responsive, informative, and polite.

Review 15 (2022-02-07 - Rating: 5)
Sewer line pipes in my house needed to be replaced, and Brandon came to my rescue. He was very reliable, honest, and professional. He has done a wonderful job and delivered quality work. I would highly recommend Brandon, Thomas Lily Plumbing Heating and Cooling, for any plumbing services you need.

Review 16 (2024-06-17 - Rating: 5)
Did excellent work for a good price. Will definitely use them again for future plumbing work!

Review 17 (2023-04-23 - Rating: 5)
Brandon did a great job at a fair price and was very easy to deal with. When I need a plumber again hell be my first call.

Review 18 (2022-04-07 - Rating: 5)
Brandon was very professional! Called on his way an was right in time. He explained everything and price before he started. Everything works great now!! Great job!!

Review 19 (2023-01-03 - Rating: 5)
Brandon diagnosed that my water pressure was too high which was causing several problems and replaced our water pressure regulator which fixed a leaky shower. He also performed maintenance on my boiler, replaced a bad expansion tank, and bathtub faucet. He also accommodated a last minute request to add a shutoff valve to my hose.

Review 20 (2024-09-23 - Rating: 5)
Highly recommend! Great customer service, quick and easy scheduling, arrived early, respectful of my property, fair pricing and the job was completed in the time that was estimated.

Review 21 (2022-02-05 - Rating: 5)
Brandon installed a brand new furnace. He was very professional, very neat and is extremely knowledgeable. Very affordable. We are very glad we went with Thomas Lily Plumbing Heating and Cooling 😊

Review 22 (2022-03-17 - Rating: 5)
Prompt, friendly and professional. Very responsive via email. Installed a new gas line extension and hooked up a range - ready to use, even hauled away the packaging waste. Recommend very highly.

Review 23 (2024-11-24 - Rating: 5)
Quick and knowledgeable! Highly recommended!

Review 24 (2024-11-07 - Rating: 5)
Responsive and friendly. Did the job quickly

Review 25 (2022-06-30 - Rating: 5)
He was great! He was timely and explained the options for repair. I will definitely call him again for my plumbing needs.

Review 26 (2024-10-19 - Rating: 5)
Very professional, friendly and honest service.

Review 27 (2024-06-23 - Rating: 5)
Punctual, neat, thorough and working with an eye on detail all at a fair price 👍

Review 28 (2024-05-14 - Rating: 5)
Brandon was knowledgeable, super helpful, and not pushy. Will be a return client.

Review 29 (2024-05-20 - Rating: 5)
Excellent service, lightning fast response time.Will be using them a lot in the future!

Review 30 (2024-06-06 - Rating: 5)
Reliable and responsive. Honest and capable. Highly recommended

Review 31 (2024-05-16 - Rating: 5)
No problems great work will recommend you folks again

Review 32 (2024-06-12 - Rating: 5)
Brandon replaced two outdated fifty-gallon gas water heaters with a new eighty-gallon hybrid water heater. Additionally, a recirculation tank was installed to improve hot water delivery upstairs. The installation was expertly done, and we are extremely pleased with the upgraded system.

Review 33 (2024-06-03 - Rating: 5)
Fantastic and professional service, I had a sewerline back up on my new house. I called at 430pm. Brandon adjusted his schedule and came out first thing the next morning to fix the problem. He identified the problem and provided the most cost effective solution.