PlumbSmart Plumbing Heating and Air

Located in Phoenix, Arizona

Address: 2550 W Union Hills Dr Suite 350-364, Phoenix, AZ 85027, United States

Phone: +1 623-250-2238

Rating: 5

Services

Online estimates
On-site services
Wheelchair-accessible seating
Wheelchair-accessible toilet
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-23 - Rating: 5)
I had an outstanding experience with PlumbSmart and my Installer Derek From start to finish, the service was professional, efficient, and top-notch. The technician arrived on time, explained the entire process clearly, and handled the installation with great attention to detail.Derek made sure everything was working perfectly before leaving and even cleaned up the area, leaving it spotless. The new water heater is functioning perfectly, and I couldn’t be happier with the result.Highly recommend PlumbSmart to anyone in need of water heater services. Excellent customer service and high-quality workmanship!

Review 2 (2024-12-18 - Rating: 5)
I was very pleased with the service I received. They were able to provide same-day service, which was incredibly convenient. The service technician arrived promptly on time and was professional throughout. The repair was completed quickly and efficiently. I will definitely be using PlumSmart again for any future plumbing needs. Highly recommend!

Review 3 (2024-12-27 - Rating: 5)
Absolutely fantastic service I couldn’t be happier with the technician Michael who came out to my house. He did not give up until he found and solved the leak even though my house was throwing everyone for quite a doozy. He eventually found the leak and fixed it and cleaned up his entire mess afterwards I will definitely be using this company again for any future plumbing needs and the price was honestly fair for what was done. They’ll work looks quality, but they did offer a warranty, which is even more reassuring.

Review 4 (2024-10-02 - Rating: 5)
Scott did a fantastic taking care of our needs in a timely, efficient manor. He displayed a true knowledge of our existing problem, fixed it, and cleaned up the area that he worked in, just like it never was disturbed in the first place. PlumbSmart was recommended to me by a friend and Im very happy that I took his advise and made the call to them. I would highly recommended PlumbSmart to anyone who needs plumping services and I wont hesitate to call them again if I find myself in need!

Review 5 (2024-12-17 - Rating: 5)
Had a water leak this morning and the plumber was there within 90 minutes. Was able to get everything identified and fixed (was a complex issue) for a very reasonable price. Also had them fix some other things around the house since we’re already here. Have used this company several times now and would not hesitate for future plumbing needs.

Review 6 (2024-09-25 - Rating: 5)
I am a HUGE fan of PlumbSmart. This company has done all things plumbing inside & outside my home over many years. Everyone, be it on the phone or in person, is personable and helpful. Service is prompt and the service technicians are knowledgeable, provide excellent quality work and take time to answer any and all questions. Their pricing is reasonable and products are A+. On today’s visit, I had the pleasure of working with Francisco who installed a new bathroom sink faucet and a new outdoor pressure regulator. He was very professional and took pride in his work. My dogs loved him and that says a lot!! As a female homeowner who dreads dealing with contractors…..I have NEVER felt this way calling PlumbSmart. Always respectful and never hesitates to provide a full explanation of the situation at hand. They will always be my go to Plumbing Co. Thank You!

Review 7 (2024-12-31 - Rating: 5)
Scott was incredibly friendly, professional, and compassionate. He treated me and my Mom with kindness and respect. I would wholeheartedly recommend him and this company to anyone and everyone.

Review 8 (2024-11-15 - Rating: 5)
Derek is friendly and very skilled. His work is great also. I did a consult first and then decided to have work done by him. I knew just talking to him he actually knew how to do the job professionally. I wont hesitate to use him if needed in the future.

Review 9 (2024-12-18 - Rating: 5)
The best experience ever with PlumSmart the technicians are the friendliest hard working individuals I have ever met. They explained everything in detail and the pricing was very fair. I will only use PlumbSmart and recommend them to all my clients as well.

Review 10 (2024-10-02 - Rating: 5)
After a plumbing back up in my business and a horrible experience with another local plumber, I decided to call this family owned business. They arrived that day, fixed the problem and FAIRLY charged me. No hidden cost, no run around or “let me call the boss for a better deal”. Fair and honest. Highly recommend!

Review 11 (2024-11-09 - Rating: 5)
Matthew was such a phenomenal help! Gave us some recommendations for the upcoming year about our unit type and upkeep. Couldn’t have asked for anything else, he was super informative and extremely polite. 10 out of 10 experience in my book! We appreciate all the advice as a young family, and wouldn’t want to go anywhere else for the help. Thank you Plumbsmart!

Review 12 (2024-10-30 - Rating: 5)
They made the bid process easy, even with my changes. They were about $4K less than their competitors for the same system. I got the 3 Ton Bosch IDP with Halo-LED from Reme-Halo (RGF) and an additional return duct for the price of an old fashion, energy sucking, HVAC system. I have a 18+ SEER System now. DONT believe the radio and advertiser hype, the ones that constantly advertise on billboards, radio and flyers get that money from charging extra to the customers. Do your Due Diligence. I used to be Facilities Maintenance and I know a good job when I see it. They will be servicing this system 2 times a year for many years to come. They also have a Membership which pays for itself in the reduced prices of system services and other areas of expertise they have. The guys who replaced my system were on time, meticulous and did a great job during the removal, install and clean up of the system.Thank you Plumb Smart Plumbing, Heating and Air,

Review 13 (2024-11-18 - Rating: 5)
Weve used them twice now and they were definitely better than every other plumbing company we have come in contact with. Theyve went above and beyond. I would recommend them to anyone youll see

Review 14 (2024-12-23 - Rating: 5)
The technician was punctual, courteous and very knowledgable about plumbing. We received a new customer discount and he even wore bootie without me having to ask!

Review 15 (2025-01-02 - Rating: 5)
Scott did a great job. Explained clearly what needed to be done. Gave a great estimate of his time, finished and cleaned up.

Review 16 (2024-10-04 - Rating: 5)
Everyone at PLUMBSMART Plumbing has been wonderful and professional through the whole process of replacing our old AC system. From the initial phone call and estimate to the actual install we have been very impressed.

Review 17 (2024-11-04 - Rating: 5)
I have had Plumbsmart come on 2 different occasions. They were very professional and courteous. They looked at the issues and told me how much it would cost. Some of the small repairs, they included them in the basic fee.

Review 18 (2024-12-13 - Rating: 5)
They were recommended to us by a friend, The customer service was awesome from the first call to schedule and to Matthew coming out looking and fixing our bathroom sinks. I would definitely recommend this company

Review 19 (2024-12-17 - Rating: 5)
Your company is the best I have ever used glad to see that you do not take advantage of anyone. Keep up the great work you do.I will keep your number handy.Thank You and Merry Christmas 🎅 to you all.

Review 20 (2024-10-30 - Rating: 5)
Both the in-office people and the plumber were very professional. The job was completed at the time of the service call. We are happy with the result.

Review 21 (2024-12-18 - Rating: 5)
Fantastic results from these guys. Michael exceeded my expectations on the repairs I needed. Very prompt service. Highly recommend. RL

Review 22 (2024-11-05 - Rating: 5)
It was great being able to schedule quickly and easily to have a plumber come out. as well as being able to have the same plumber. Continue to come out therefore he was familiar with the job.

Review 23 (2024-07-18 - Rating: 5)
Plumbsmart AC Senior Technician Jeffrey was SUPERB at finding the problems with our AC Unit & CORRECTING the SLOPPY CARELESS WORK the previous 2 AC companies had done. He was prompt, kind, honest, reasonable, skilled & very knowledgeable! He also never complained working in Arizona extremely hot July weather with his apprentice Parker.

Review 24 (2025-01-07 - Rating: 5)
Excellent company, and they went out of their way, to repair my shower. I will only use them again!!!

Review 25 (2024-07-16 - Rating: 5)
Excellent service from start to finish! Caden came out and worked on our air conditioner. He was very informative, professional, personable, friendly and knowledgeable. I couldn’t have asked for a better experience.

Review 26 (2024-10-02 - Rating: 5)
Quick response. Very professional. Kept me informed on the process, findings and recommendations for repairs. Showed me photos and tests results. Jeff Jenkins was fantastic.

Review 27 (2024-09-30 - Rating: 5)
Plumbers texted and called when they were arriving, dressed appropriately, explained the work process and answered my questions, were very patient with my questions. I will call them back again and recommend them highly.

Review 28 (2024-12-30 - Rating: 5)
They came the same day and fixed the issue. They were honest with me and I’m happy with the service they provided!

Review 29 (2024-12-10 - Rating: 5)
Derek did a great job replacing our water heater. He explained our options and he suggestedways we might save money. He went the extra mile to locate some rubber grommets in case we needed themHe educated us on importance of annually draining the tank and even showed us how to do it. He was competent and friendly: and he cleaned up the floor after the.unit was installed! It was a great customer experience.

Review 30 (2024-11-13 - Rating: 5)
Keith Hickman did a great job. Efficient and polite. Will use again.

Review 31 (2024-09-26 - Rating: 5)
Dedicated to customer satisfaction. Had pipes coated and had to replace the kitchen pipe. Did an awesome job

Review 32 (2024-10-01 - Rating: 5)
Both technicians were very hardworking and did high quality work despite the summer heat. Thank you!

Review 33 (2024-12-30 - Rating: 5)
They got a plumber out right away and was able to identify the problem. I definitely recommends Zach as he’s very knowledgeable and honest.

Review 34 (2024-09-30 - Rating: 5)
PlumbSmart just replaced our gas hot water heater, replaced 5 valves, & installed a retro-fit recirculating pump.Keith did an Excellent job! We would not hesitate to highly recommend this company. The price was more than fair considering all the work that was done & the time it took to do it. Super company to work with & high quality work!

Review 35 (2024-11-08 - Rating: 5)
Very prompt and professional, I would have these guys back again for work

Review 36 (2024-09-29 - Rating: 5)
Superb service & care. Reasonable rates, thorough, caring, and effective service!Thank you.

Review 37 (2024-10-02 - Rating: 5)
If youre looking for great service and honesty, they are the ones you should call.

Review 38 (2024-12-21 - Rating: 5)
Whenever I need a plumber, I need not look any further than PlumbSmart. Trent was out today to service my dishwasher and he was impeccable!

Review 39 (2024-10-24 - Rating: 5)
I called PlumbSmart to get a quote on a plumbing job, I had already gotten a quote from my usual plummer. I had used them for years and figured they would give me a fair quote. I was astonished to hear PlumSmarts quote.It was less than my original quote, by less than half the cost. They did the job right then. I have had them out again to do another job. Again, lower than my quote from my previous plumber. They were terrific. I will be using them from now on. Thank you PlumbSmart!

Review 40 (2024-10-17 - Rating: 5)
Excellent work. Fair price and good listener.

Review 41 (2024-10-04 - Rating: 5)
I had a consult regarding whether I should replace or repair my AC. Unlike others he did not rush me to replace the unit with claims that prices will be going up. Instead he diagnosed the probable problem causing my 9 year old unit to be inefficient, gave me an estimate to fix it and also gave me options and estimates on what it would cost to replace it. He was courteous and professional and I believe he was very straightforward.

Review 42 (2024-10-04 - Rating: 5)
My technician Derek was professional and thorough. Id definitely call them again. After presenting me with several options, there was zero pressure for me to select the most expensive.

Review 43 (2024-12-18 - Rating: 5)
On time, friendly and had good pricing.

Review 44 (2024-10-01 - Rating: 5)
Friendly knowledgeable courteous. Also on time. Thank You

Review 45 (2024-10-01 - Rating: 5)
Very efficient. Very nice and cleaned up the mess made!

Review 46 (2024-09-27 - Rating: 5)
Francisco worked on a variety of issues. Hard working and took time to explain options.

Review 47 (2024-10-29 - Rating: 5)
Showed up on time and Francisco was very professional.

Review 48 (2024-08-06 - Rating: 5)
Im always a little apprehensive when I need to call an AC company anytime Im having AC issues because I expect Ill be overcharged or told something needs to be fixed when in reality it doesnt. My tenant called and said the AC was not working. I contacted Plumbsmart and hoped for the best. They sent out Jeffrey who called us about 20 minutes after arriving to let us know that the AC problem was just dead batteries on the thermostat. This is the second time Ive had them over and will definitely keep calling them for any AC issues.

Review 49 (2024-12-20 - Rating: 5)
Excellent service and response time.

Review 50 (2024-11-13 - Rating: 5)
Explained everything and did a neat job

Review 51 (2024-09-28 - Rating: 5)
Scott was courteous, professional and efficient!

Review 52 (2024-12-13 - Rating: 5)
Ramin is excellent and honest

Review 53 (2024-10-22 - Rating: 5)
Brian was very professional

Review 54 (2025-01-11 - Rating: 5)
They came out the same and made the needed repairs very quickly.

Review 55 (2025-01-11 - Rating: 5)
Great work. Highly recommend PlumbSmart Plumbing Heating and Air. Zach Devol was very courteous and did a great job. Would definitely use them again.

Review 56 (2025-01-10 - Rating: 5)
Fast and easy service and friendly people

Review 57 (2025-01-10 - Rating: 5)
Excellent, efficient and prompt service! Great communication with the technician Michael Shoemaker. He got the job done quickly and knew exactly the problem. The quote was on point and affordable. Highly recommend them. We will definitely continue to use Plumbsmart. Thank you!

Review 58 (2025-01-09 - Rating: 5)
Had best plumbing experience ever today with Jonathan! Was extremely knowledgeable , very polite and obviously very experienced. We had a faucet repaired and although we had another company lined up to put in a separate sink and faucet, he offered to do it while he was here! Took the time to explain things to us and we felt very confident in his work. He truly went over and above for us!!! I would highly recommend Plumbsmarrt!!!

Review 59 (2025-01-07 - Rating: 5)
Came out the next day to clear my shower drain and kitchen drain. He did a thorough job, used a small snake on shower and a larger on the kitchen. Was surprised to see how much it cost but he gave me a 10% discount. Still cost $360 for an hours job.