North Valley Mechanical HVAC & Plumbing

Photo of North Valley Mechanical HVAC & Plumbing

Located in Phoenix, Arizona

Address: 2110 W Greenway Rd, Phoenix, AZ 85023, United States

Phone: +1 602-975-4247

Rating: 4.9

Services

  • Identifies as veteran-owned
  • Identifies as women-owned
  • On-site services
  • Repair services

Categories

  • Plumber
  • Air conditioning repair service
  • Furnace repair service
  • HVAC contractor

Photos

Latest Fire Recovery & Restoration Services

Comments

  • Review 1 (2024-12-30 - Rating: 5)

    I have used them the past 2 years of living here in Arizona. They have done an amazing job of maintenance cleaning my outside AC unit.I have had the pleasure of working with Brandon and recently Javier. Both were knowledgeable and explained everything they were doing. Even letting me know about the benefits of getting a compressor savors, surge protector and safety switch. Thier work is always fantastic and will continue to have this company do work on my home AC unit.

  • Review 2 (2024-04-25 - Rating: 5)

    Richaard performed my initial inspection and was very thorough and professional. His recommendations led us to getting a new HVAC unit which we had been putting off way too long. Tyler helped us make the right choice and had it fully installed within 2 days. Amazing! The technicians that did the install in one day were great and didn’t stop working until the job was finished. They made sure everything was clean before leaving and helped me set-up the thermostat app. I’m super satisfied and recommend North Valley to everyone.

  • Review 3 (2024-09-25 - Rating: 5)

    North Valley Mechanical has installed and maintained 2 AC units at our house over the past 20 years. My dad suggested I call them and we continue to use them today (now Way Cool Plumbing and Air). Javier recently performed maintenance on our AC and he was knowledgeable, and great to work with. We had our first plumbing service and learned a lot from Michael. I recommend them.

  • Review 4 (2024-01-26 - Rating: 5)

    100% Completely Satisfied! We contacted North Valley Mechanical in January of 2024 to assess our HVAC system. Our upstairs would be incredibly hot, while our downstairs would be ice cold. Once Kyle W. showed up and took a look at our system, we knew we were in good hands. Kyle was extremely patient with us as he explained every option that we had open to us. He let us know what we HAD to do, what we SHOULD do and what we COULD do to prevent any issues in the future. Kyle was incredibly helpful at actually explaining our current system setup to us and why it was incorrect and not performing like it should.We decided to have everything taken care of correctly, so that our HVAC system would function 100% properly. The team that was responsible for removing our old system in the attic(including ductwork) and replacing it with the new system was nothing but professional, courteous and really seemed to work well together. We really hope the owner of NVM reads this so he can acknowledge the team of Kyle, George, Xavier, Carlos and Bret for being such an outstanding face of the company.We will continue to recommend North Valley Mechanical to our clients, family and friends!

  • Review 5 (2024-07-10 - Rating: 5)

    All went very smoothly. The only problem I’m having is figuring out how to use the new thermostat and program it for daily use as well as vacation time.

  • Review 6 (2024-06-11 - Rating: 5)

    They previously helped me out when my home warranty tried to have me go with someone pushing me to spend hundreds of dollars extra and they fixed and did everything great. A year later and I’m now set up to get 2 cleanings a year for way cheaper than the other companies single service call was. The techs have been very straight forward and great and no one has been slimy like other AC companies I’ve run into.

  • Review 7 (2024-05-23 - Rating: 5)

    I woke up to find that my air conditioning unit had stopped working. I called and got to speak with Kyle who informed me they would have someone out the same day. A few hours later Brett showed up and saved the day.I cant thank North Valley Mechanical enough for prompt, professional, expert work. Yall are rockstars!

  • Review 8 (2024-07-28 - Rating: 5)

    My sales reap was very clear about all of the choices for a new system. He did not pressure me and understood this was my decision.I found the installers to be excellent at their craft. Very dedicated and not lazy.

  • Review 9 (2024-06-23 - Rating: 5)

    I had a fantastic experience with North Valley Mechanical HVAC & Plumbing! Their tech Brandon performed a tune-up service on my HVAC system yesterday and did an excellent job. He was very thorough and even changed my air filters for me! I highly recommend their services for anyone in need of HVAC or plumbing work. Great service and professional staff!

  • Review 10 (2024-06-19 - Rating: 5)

    We are extremely happy with the work North Valley Mechanical has completed on our HVAC units, as well as improvements to the air flow in our new home. All of the crew have been knowledgable, courteous, and helpful. We really appreciate them!

  • Review 11 (2024-07-01 - Rating: 5)

    They were the 3 company I called during this heatwave, and they were able to get out to our clinic and repair the HVAC unit in a timely manner. They also gave me a lot of information about the units we have and their opinion on what needed to be done to prevent issues. Im grateful for that.

  • Review 12 (2024-06-12 - Rating: 5)

    I discovered water coming out of my wall Sunday night. I called North Valley after hours and was able to schedule a plumber using their after hours AI answering machine; it was very impressive! I received a follow up call from a human at the beginning of business hours Monday to confirm. The plumber, Michael, reached out to my a little later to let me know he was on the way. Michael was very knowledgeable, friendly, and professional and was able to identify and fix the leak. 10/10 Would recommend North Valley Mechanical to anyone

  • Review 13 (2024-06-06 - Rating: 5)

    I would like to give North Valley Mechanical a superb recommendation. Last Friday, we lost the air conditioning in both our family room and guest area. I reached out to our Home Warranty company and requested North Valley Mechanical since I had prior experience with them. They came out the same day. They were able to replace a part to fix the guest area Air Conditioning but the Family Room air conditioner required a new compressor and since it was 20 years old, it was not worth repairing. They were able to schedule the replacement for the next day and there were some significant logistical issues in getting the air conditioner compressor to the proper location which they were able to overcome with extra effort. The new air conditioner is working beautifully. There was a recurrent problem with the guest area air conditioner, and after installing the new air conditioner, the technician was able to find an additional problem with the guest area unit and resolve that problem expeditiously as well. The installer technicians were excellent and my entire experience with North Valley Mechanical couldn’t have been better.

  • Review 14 (2024-05-24 - Rating: 5)

    We needed a full system install, the crew showed up right on time at 8:00am to get started, they ripped out and disposed of the old unit and ducting and completely installed the new unit and ducting before leaving at 9:00pm. They were polite, efficient, friendly and cleaned up everything when they were done. System works great! Highly recommend!!

  • Review 15 (2024-06-20 - Rating: 5)

    I have had North Valley out twice in the last week and both times the guys have been amazing. They have spent a lot of time trying to find out what is going on. They double check everything and explain what is wrong and others things I need to do to help my unit run more efficiently. Thanks for keeping me cool again.

  • Review 16 (2024-03-04 - Rating: 5)

    Bret and George professionally diagnosed our problem with one of our two units. They removed our old unit and installed the new one. All was very well done. Everything was left in great shape and clean. I highly recommend North Valley Mechanical!

  • Review 17 (2024-06-10 - Rating: 5)

    A+ customer service. They were able to determine the issue with our A/C unit and fix it right away. The tech was even super sweet to our little doggie. Great company!

  • Review 18 (2024-04-13 - Rating: 4)

    I was pleased with the technician’s honesty. I wanted to mention him by name, but his name is not on the invoice. My bad memory wants to say Chris was his name, but I’m not 100% positive. No name on the invoice is the only reason for only four stars.Overall, I was satisfied with this inspection. I would and have already recommended your company to my neighbors.

  • Review 19 (2024-07-03 - Rating: 5)

    Awesome company to use. They recently reorganized their company to include the whole Valley. They were Northwest Valley Mechanical. The company change their name to Way Cool They also added Plumbing repair. My A/C was going out. Within 2 day I was scheduled to replace my unit. With financing and the whole works, I was walked through each process by John Jones and my service person Chris. Im 82 years old and I couldnt be more satisfied. I have used them for years, every 6 months to service my Air Conditioner. To get ready for Winter and Summer. As you are aware Phoenix is really hard on A/Cs.

  • Review 20 (2024-05-20 - Rating: 5)

    BRANDON the tech that came out is especially outstanding. He is knowledgeable and really knows his stuff. I will be happy to recommend him as a tech. So often these days people dont. Seem to care but Brandon went above and beyond.

  • Review 21 (2024-03-12 - Rating: 5)

    Kane w/ North Valley Mechanical is an excellent service technician. From start to finish he kept us informed of the inspection process and completed simple repairs on the spot without issue. He provided knowledgeable information on current housing/plumbing codes which allowed me to work with my home builder to correct the issue. Thank you Kane for the great customer service.

  • Review 22 (2024-06-26 - Rating: 5)

    Very pleased with the service. They were polite they were very helpful in cleaning up after the installation. We were pleased they helped us with the programming of the new thermostat.

  • Review 23 (2024-06-02 - Rating: 5)

    Excellent service, craftsmanship and knowledge. North Valley did an extremely efficient install of a water heater. They are more transparent than other shops in town as well.

  • Review 24 (2024-07-01 - Rating: 5)

    We have been with North valley Mechanical HVVAC since 1998, when this business was individual small business, run by Mr. Kirk and his wonderful daughter Kandra. We still with this reliable, honest and friendly business run by Mr. Kirks family. We are very satisfied with North Valley HVAC for its honest and sincere work and reasonable costs. Thank you Mr. Kirk, Kandra and Konnor for taking care of your customers with honesty and reasonable costs!Retired Educator,Ed Cami

  • Review 25 (2024-05-15 - Rating: 5)

    Konner was great! He checked my older HVAC and I decided to try to limp my 12.5 SEER along for another year by him replacing a canister. I trust North Valley Mechanical and have been a customer for at least 10 years. When the time comes, I plan on using this company for a new replacement. Their employees are qualified for both residential and big commercial jobs. (no picture needed)

  • Review 26 (2024-03-25 - Rating: 5)

    If you are looking for an all-star team, look no further than North Valley Mechanical! I called on a Thursday afternoon and by Friday morning North Valley Mechanical was at our customers home and repair complete. Our customer was elated! This team is top notch in professionalism, knowledge, efficiency, customer service, and reasonable pricing. Apple Plumbing recommends North Valley Mechanical to all of our customers!

  • Review 27 (2024-05-29 - Rating: 5)

    I have used NVM for years for their bi-annual service package. They are great people who do quality work. With as much as it costs to replace an AC unit, it is well worth it.

  • Review 28 (2024-06-14 - Rating: 5)

    We had a AC emergency on Saturday morning and the technician came out only 1 hour later, He provided a lot of education and could fix the defect instantly. Definitely a 5-star experience!!

  • Review 29 (2024-05-03 - Rating: 5)

    The tech has a great personality. He was very thorough in testing out two heat pump units. He found that a capacitor was dying, and had him replace it. If it was not replace, it could have gone out during summer usage and cause other problems. I very satisfined.

  • Review 30 (2023-12-20 - Rating: 5)

    Excellent Experience. Glad I had them come out. They really know what they are doing and are just fantastic. Their communications and time tracking was excellent. Tech was very polite and considerate and protected my floors while working.

  • Review 31 (2024-01-30 - Rating: 5)

    We have been customers of NVM for years and had our bi-annual service yesterday. Kyle was our tech and was fabulous. He was quick, he was thorough, and he was kind in breaking the news to us that we that we were likely in the need of two new units sooner than later. He was also patient with our pup who I hadnt had a chance put away, gave him some pets and made sure to say bye to him specifically when he left. Highly recommend NVM and their amazing team.

  • Review 32 (2024-04-12 - Rating: 5)

    I was so pleased with the technician who serviced our home. He was pleasant, thorough, informative and careful to make sure that I understood. He patiently dealt with several issues uncovered during his service.

  • Review 33 (2024-02-16 - Rating: 5)

    We’ve been customers of North Valley Mechanical for three years. We purchased a new air conditioning unit and furnace from them last May along with the service plan. So far we are very happy with the equipment, the company, and especially the personnel, they are very knowledgeable and professional. A big thumbs up!

  • Review 34 (2023-09-18 - Rating: 5)

    Our downstairs AC was not working properly and of course it was around 110 degrees outside. The service Technician was great and fixed it immediately on a Saturday. The nice thing was it was a very inexpensive fix and he showed me the part he replaced. North Valley is the best and very trustworthy.

  • Review 35 (2024-07-02 - Rating: 5)

    Konnor was professional and proficient in his craft. I appreciate his expertise in handling our delicate situation. Thanks North Valley! You guys are pros

  • Review 36 (2024-07-29 - Rating: 5)

    I hired North Valley Mechanical, a family owned business, now Way Cool Plumbing and Air for a job nearly 10 years ago. I’m sure the business of HVAC in Phoenix is demanding, but this company stands out. The combination of a high integrity office and experienced technicians in the field has kept me happy. In fact, I have intervened to advocate for Way Cool with colleagues and family members, who in turn have switched to Way Cool and later thanked me.When my Mom needed help, and she reported how hard working and polite the technicians were. She and others reported that the Way Cool technicians explained repair vs. replace options in easy to understand terms without jargon.Given my prior experiences with various companies, it seems that selective hiring and good training is a key to their success. Their technicians can diagnose problems correctly and make appropriate recommendationsIn recent weeks I have interacted with Way Cool on a few projects at different properties. There are some new people, but family members Konnor and Kendra have always been responsive, front office representative Sierrah has proven to be highly capable, as well as technicians Beau and Kyle (different sites) along with Way Cool’s head of client service Tyler.Everyone at Way Cool impresses me as honest and polite too. 5 stars for sure.

  • Review 37 (2023-08-27 - Rating: 5)

    I was put in touch with North Valley Mechanical on two separate occasions through my home warranty company. Both times, they were great to deal with from start to finish.The office always contacted and responded to me promptly. They are always very courteous and professional. Technicians were able to identify the issue and fix it promptly.More recently, my AC stopped blowing out cold air in the middle of this crazy summer. I called another company on the approved list and the earliest appointment was 3 days later. When I called North Valley Mechanical, they sent someone out the very next day. The technician identified the problem within 5-10 minutes. Unfortunately, he didnt have the right replacement part so he wasnt able to fix it right then. He said someone from the office will reach out to me. In my desperation and brain fog from this heat, I reached out to the office via text, and they text me back immediately with another appointment for the very next day. The second technician came out and 40 minutes later, I am happily writing this review in the comfort of my own COLD home.Other cool thing - when the first technician came out, they sent me a link with his whereabouts as he was making his way to my house. This helped me to pull myself together prior to arrival.A few years back during another repair, I asked them give me a quote for a new AC unit. They sent someone to see me the very next day.Technicians were pretty straight forward. The two that came this time werent the friendliest. However, Im not bothered by it. Writing this more just as a FYI for readers. They were professional. They diagnosed and fixed my issue. Thats what matters to me.Their level of service, speed and expedience impressed me. I recommend them!

  • Review 38 (2023-12-20 - Rating: 5)

    Dave Stites was the technician on my heat pump doing a checkup and cleaning. He was very thorough and fully explained the work to me. He was excellent in every way, and another reason I have trusted North Valley for years. Highly recommended!

  • Review 39 (2023-12-07 - Rating: 5)

    Hats off to North Valley Mechanical for delivering a same-day A/C inspection that went above and beyond my expectations! Rudy, the tech, not only arrived promptly but also demonstrated transparency and fairness in pricing for the new drip I required. What truly stood out was the detailed report with photos that he promptly emailed, offering a comprehensive overview of the A/C situation. North Valley Mechanical, particularly Rudy, has solidified my trust with their prompt, thorough, and customer-centric service. Without a doubt, theyll be my first choice for all future HVAC needs.

  • Review 40 (2024-02-27 - Rating: 4)

    Wish there was a 4.5 as that would be a better rating. The crew worked steady all day to get our new HVAC unit installed. They were courteous, knowledgeable and kept their work space clean. Thank you!

  • Review 41 (2023-06-15 - Rating: 5)

    While I cannot speak of the $$ value of the repair work of my HVAC system (went through warranty), I can speak to the quality of service of North Valley Mechanical. From the initial contact with office personnel to the technician (Beau) that did the repair work, I received very prompt, courteous, friendly service. When Beau arrived, he was friendly and professional--diagnosed the problem right away. And while he wasnt able to do the repairs on the initial visit (it was a Saturday and parts needed to be ordered), he was able to get the a/c unit running to tide us over until the parts arrived. When the parts did come in, he repaired the unit and it wasnt long before our home was cool again!I would also like to speak to the timeliness of Beaus arrival--yes, I was given a window of time when I could expect the technician to arrive, and while that may seem annoying to some, I appreciate being given even a ballpark time of arrival. And both times Beau was scheduled to arrive, it was within the time frame I was given. I also received either a phone call or text message keeping me updated on his arrival time. An app was provided that enabled me to watch and know exactly when he pulled up to my house! I didnt have to sit around and wait all day--I went about business as usual, until the block of time I was given. I had a very positive experience with North Valley Mechanical and highly recommend them for a/c or heat repair work!

  • Review 42 (2023-09-04 - Rating: 5)

    Kendra got me scheduled for a tech to clear my condensate line for the following day (non-emergency) but was called back within 30 minutes of scheduling for them to tell me they had a tech available that day, expediting my services and getting me taken care of much sooner! I will continue to recommend this business to my customers and anyone I know who is looking for anything A/C-related. Satisfied with their speedy service.

  • Review 43 (2024-01-04 - Rating: 5)

    Kyle was great. He was able to be at our house the day after Christmas and helped to assure we were setup with a new AC unit between the two Holiday weeks, restoring the families missed heating!

  • Review 44 (2024-06-08 - Rating: 5)

    Cameron took me through the step by step process of servicing my heating and cooling system. It basically had not been serviced since purchase in 2020 by RkS.

  • Review 45 (2023-09-06 - Rating: 5)

    Its nice to have an A/C company you can trust, especially as the heat rises. After 15 years as a customer, and 2 new A/C units, I wouldnt use anyone else. Their prices are more than competitive and Kirk and his crew provide high-quality service. Highly recommend.

  • Review 46 (2023-07-31 - Rating: 5)

    Quick response and on time. Pleasant demeanor. Prompt next-day return with necessary specialty parts that other companies said were weeks out. Honored the AC warranty on parts...unlike the other company. Could not have asked for a better experience on an issues as dire as an AC down in the middle of a Phoenix July. I would not hesitate to hire them again and recommend their prompt, polite, and cost effective services.

  • Review 47 (2023-09-16 - Rating: 5)

    What a first class experience!! I made appointment on Tuesday, they came on Thursday ON TIME, and performed a number of tasks, including out door units check and validate performance, indoor units cleaned and validate performance, etc.Their exit report was all is working as they should with only periodic tune up required.Best of all was final bill less than $200!

  • Review 48 (2024-04-20 - Rating: 5)

    Javier was amazing. He took his time and was very thorough. Went the extra mile at every step and kept me updated. He then went to our rental condo and did the same thing there. Could not ask for better. Have been using North Valley for about 5 years. The best.

  • Review 49 (2023-07-27 - Rating: 5)

    I was having alot of issues with my warranty company. North Valley had done work for me previously with them so I contacted them. They got me in the next day and worked everything out with my warranty company. Andre was a great guy and tech and figured out my issue very quickly. Literally saved me from having to evacuate my house due to the heat.

  • Review 50 (2024-05-09 - Rating: 5)

    Always great service. Technicians are very competent and pleasant. We’ve use them for seven years years and never a bad experience.

  • Review 51 (2024-01-11 - Rating: 5)

    Bret (senior technician) provided excellent service and fixed out heat pump during this current cold spell. He explained what the problem was and what he was doing. He also reprogrammed the thermostat so it wont show aux heat in the future (as we dont have an auxiliary heat source). Since he was the second technician that North Valley Mechanical sent out Bret indicated that he would share the issue and resolution with the original technician as it was not a common issue.

  • Review 52 (2024-04-23 - Rating: 5)

    North Valley Mechanical delivered efficient and dependable service. They rapidly diagnosed and fixed my heating system, ensuring my family stayed warm during the winter cold.

  • Review 53 (2023-12-06 - Rating: 5)

    North Valley makes taking care of my HVAC systems easy. I know it’s important to do regular maintenance but that’s definitely something I would forget to do or put off doing. I signed up for their Comfort Club and now I don’t have to worry about it! They let me know it’s time to set an appointment and they are always on time, friendly, informative and professional!

  • Review 54 (2023-08-30 - Rating: 5)

    North Valley saved the day when I was vacationing in remote Alaska, during which my house sitter reported that the AC had gone out. They got to my house as soon as possible (the next morning) and immediately diagnosed and fixed the issue (blown capacitor). And, they coordinated with my home warranty company. We came home to a cool house.

  • Review 55 (2024-05-13 - Rating: 5)

    It was a pleasure having North Valley Mechanical service my AC. They returned phone calls promptly, the technician was on time, professional and polite. I would refer them to my friends/family.

  • Review 56 (2024-06-24 - Rating: 5)

    Brandon is very professional and knew his job very well. We appreciate very much his service!

  • Review 57 (2023-10-27 - Rating: 5)

    Great experience with North Valley Mechanical, technician was on time. Did a great service job. Cost of service was reasonable. We can already can tell the AC is working better and cooler. Easy to pay service bill online.

  • Review 58 (2024-06-25 - Rating: 5)

    Ive been using North Valley Mechanical for 10+ years. They installed a dual heat-pump /dual air handler system in my prior home, and I had them back to install a single heat-pump / air handler system in my current home about 6 years ago. Both times we installed American Standard, which is a great brand at a value price. North Valley inspects and services our system, changing out our 6-month filters 2x per year for a reasonable fee. Its easy to book appointments and they always send a prompt and careful technician. We are extremely pleased with the service we receive from Kirk Bushco and the entire crew at North Valley Mechanical. Highly Recommended!

  • Review 59 (2022-04-10 - Rating: 5)

    We were very happy with the whole installation process. The crew and supervisor were very communicative from the beginning to the end. No complaints here! very clean and neat. We are very happy with the variable speed heat pumps and the I-wave. Everyone in the family has said their allergies and asthma have dramatically improved. I only wish I had done this sooner. Thank you Jim Reed and Ramon.

  • Review 60 (2023-07-25 - Rating: 5)

    My a/c unit broke during a record breaking heat, unfortunately had to wait 2 weeks for my home warranty to get things done.North valley mechanical was contracted to replace it and had to come for repairs 3 different times… they have been very professional, prompt and on time. The girls answering the phones are super nice and understanding. If/when I’ll need hvac repairs in the future north valley mechanical will be my first call. Thanks for your help!

  • Review 61 (2022-08-18 - Rating: 5)

    Some of the best customer service that Ive received in recent memory! The tech was polite, professional and timely.More impressive though was that when my air handler went out on a Friday after closing and after they had just ordered the part I needed, I called and left them a voicemail on Saturday letting them know that it had completely stopped working. Even though they were closed, I received a text message within an hour of my voicemail with an update and estimate of when I would hear from them on Monday. True to their word, I received a call first thing Monday morning to update me on the part arrival.I would definitely use them again and highly recommend them just based upon their quality work and customer service alone!

  • Review 62 (2023-05-18 - Rating: 5)

    I had this company come out to do a yearly preventative maintenance AC inspection on my unit. They found a few critical areas that needed to be replaced in order to maximize the performance of my AC unit. Their technician was on time and explained in detail what needed to be done. I thought the overall cost for the service was extremely reasonable and now I have peace of mind that my AC unit will hopefully get me through our insane crazy hot summers for a while longer.

  • Review 63 (2024-03-30 - Rating: 5)

    Replaced 5 each AC/Heat pump units in one day. Very professional and competent crew. I highly recommend North Valley Mechanical.

  • Review 64 (2023-06-27 - Rating: 5)

    I spoke with the on-site tech, Joe, over the phone and he was extremely professional, patient, and helpful. He walked me through the steps to install my Ecobee smart thermostat - it works perfectly! I will be using North Valley Mechanical for all my HVAC needs going forward if that’s the level of customer care they always provide

  • Review 65 (2022-04-17 - Rating: 5)

    Weve been very happy with North Valley, they replaced our failing AC unit a few years ago, the new one has been outstanding (quiet, efficient, and has saved a bunch on our electric bill)! Our original installation request didnt work as planned but their team engineered a better solution on the spot and at no extra cost. In years since, their techs have done a great job and really take their time with the routine maintenance appointments, they go out of their way to make sure everything gets done right.

  • Review 66 (2023-08-28 - Rating: 5)

    I really appreciated North Valley Mechanical for coming out and taking a second look and giving us an honest opinion. They are wonderful to work with and easy to communicate with. Thank you Kendra and your team!

  • Review 67 (2024-03-27 - Rating: 5)

    I have been using North Valley mechanical for years now. They always do a great job. Their professionalism is to be admired for sure, especially in todays times. I see no reason why I would ever need to use a different HVAC company again.

  • Review 68 (2024-08-10 - Rating: 5)

    Great experience with them! Super profession and honest.

  • Review 69 (2023-07-09 - Rating: 5)

    The Gentleman who repaired my a/c was courteous and kind, he quickly assessed the situation and repaired it! After being without a/c for 5 days, this man was a Godsend and I am truly thankful for his work ethic, knowledge and professionalism! Please pay him well and keep him!!!

  • Review 70 (2023-06-05 - Rating: 5)

    The whole staff with North Valley Mechanical was great to work with, they got us in fast, diagnosed the problem and had us up and running the same day. Professional curtious staff reviewed all the options for our repair as well as the cost prior to completion so we knew what we were paying for and why. 100% the best HVAC experience I have ever had.

  • Review 71 (2023-12-29 - Rating: 5)

    May experience with North Valley Mechanical is always the American. The technicians arrive on time. They always do a thorough job and take the time to explain their service and provide professional, cogent and polite recommendations. This company provides great service and value.

  • Review 72 (2023-08-06 - Rating: 5)

    North Valley was able to come on the same day, work with my warranty on getting my parts covered and returned same day to finish the repair. All in the 110 degree weather in Phoenix. My famiy and I were very grateful for their responsiveness!

  • Review 73 (2024-04-26 - Rating: 5)

    Outstanding service from North Valley Mechanical. Knowledgeable technicians who went above and beyond to ensure our HVAC system was working efficiently.

  • Review 74 (2024-01-10 - Rating: 5)

    They were prompt and did the work. (A rat chewed through a high pressure switch.) They actually made a pitch to upsell us a biannual maintenance program for our two units. Nice job, yet still undecided.

  • Review 75 (2024-04-15 - Rating: 5)

    North Valley Mechanical fixed my AC unit in record time! Professional service, and the technician explained everything clearly. Highly recommend!

  • Review 76 (2023-09-20 - Rating: 5)

    Excellent customer service and follow through. The owner himself made a visit to our home to address a complicated issue and considering we had a home warranty Im certain they did a lot of work for far less compensation than they deserved.

  • Review 77 (2024-03-28 - Rating: 5)

    The two guys who took over to replace my blower motor and search for my refrigerant leak did a very good job. I felt they went above and beyond to solve the problems I was having. Thanks!!

  • Review 78 (2024-04-15 - Rating: 5)

    Excellent service, professional staff in office and out in field! Always notified when service is due. On time, great communication in work done and complete explanations.Have been extremely pleased with the company from the top down.Always respond quickly when I have a question.They receive receive 5⭐️⭐️⭐️⭐️⭐️from us!

  • Review 79 (2024-04-30 - Rating: 5)

    I have been using North Valley Mechanical for many years! As always, the tech what polite and very thorough! I highly recommend!

  • Review 80 (2023-04-26 - Rating: 5)

    Chris is my maintenance guy and hes the best. I appreciate how this company takes pics of all their work and sends to you so that you have for your files. Great service at every level.

  • Review 81 (2024-07-05 - Rating: 5)

    Professional, clean, competent technician. Explained problem, backed up with pictures, and provided solutions with itemized estimate.

  • Review 82 (2024-06-11 - Rating: 5)

    Ive been using North Valley Mechanical for years.. always do a wonderful job, always very pleasant technicians, always done in a timely manner. Javier really went above and beyond for me on my last appointment.

  • Review 83 (2022-09-03 - Rating: 5)

    N.V.M.’s response time was great! Especially in the middle of the summer heat. They quickly identify the problem and fixed it. They also recommended to our warranty company for a second repair, which was also approved and completed. Our service technician “Brett” did a great job and is a great ambassador for the company!

  • Review 84 (2024-05-16 - Rating: 5)

    Returned call quickly. was able to schedule next day, Gave me a 5 hr window and was here within a half hour of my scheduled window.. The tech was considerate and professional, I will not work with any other company. My air conditioner/heater is a few yrs old and they have maintained it for at least 10 yrs

  • Review 85 (2022-07-09 - Rating: 5)

    Two very friendly and expert guys who quickly fixed my botched DIY thermostat installation and gave the system a quick once over for no extra charge. Arrived well within the promised 30 minutes on this 104 degree day! Person who answered the phone was very friendly and helpful and I’m sure they we’re getting a lot of service calls that day. Keeping this number handy for any future needs.

  • Review 86 (2023-06-01 - Rating: 5)

    I call NVM to check my evaporative coolers as the company I had did not perform and I wanted the units in good shape for the heat of summer. Chris Kelly was the technician who came out and gave me the news I did not want to hear. Both units needed replacement, they were not worth repair. The quote I got from NVM was very fair. Most other companies wanted double the single install. NVM gave me a quote not charging for things like crane service twice so it was honest. Chris Kelly did my istall. It was a long day for him with two units, but he was pleasant and professional. Im confident the units are exactly as they should be and will give years of service. NVM will do my maintenance as they have proven themselves. Very satisfied. Thank you.

  • Review 87 (2023-09-14 - Rating: 5)

    The technician that came over to our house was very friendly and professional. Great customer service. We will definitely be using their services again.

  • Review 88 (2023-08-10 - Rating: 5)

    We have been using North Valley Mechanical for both our home and office. Beau has been our service tech a couple of times and has always been very pleasant and knowledgeable. Our thermostat went out last night and they came out first thing this morning and got us back up and running! Highly recommend this company for anyones HVAC needs.

  • Review 89 (2024-04-10 - Rating: 5)

    Came out for a home warranty covered tune up. On time, professional, knowledgeable and no nonsense. Would recommend!

  • Review 90 (2024-04-24 - Rating: 5)

    North Valley Mechanical did a fantastic job fixing my air conditioner. Quick response time and friendly service!

  • Review 91 (2023-08-24 - Rating: 5)

    We called at 3:00 to see if they could get someone out to fix our air conditioner. Couldn’t believe they had someone out within the hour. Fixed the problem and everyone was happy. Highly recommend them.

  • Review 92 (2023-07-31 - Rating: 5)

    We have used NVM for several years and are always impressed by their professionalism and ability to keep our old system working optimally! Had a/c go out recently and first young man worked 5 hours & couldnt find short. Had to go to hotel overnite to stay cool. Next day 2 more guys came, worked diligently for several hours, found short, replaced wiring, started our cool down process. Awesome job considering how old our unit is!! Great company!

  • Review 93 (2023-09-04 - Rating: 5)

    North Valley was able to diagnose and repair my HVAC after another company had six failed attempts. I’m very pleased with them! Highly recommend!

  • Review 94 (2024-05-03 - Rating: 5)

    Hes serviced two houses for over the past 12+ years and has always done a superb job and been excellent to work with.

  • Review 95 (2023-08-25 - Rating: 5)

    Great service! Service Tech Dave is the BEST, most knowledgeable, straight-forward, honest & reliable. We have twice a year service with North Valley Mechanical for past 5 years, and they keep our 25-yr old AC tuned-up and running well. Recommend without hesitation.

  • Review 96 (2023-04-26 - Rating: 5)

    Ive been using this company for annual maintenance for a few years now. The Technicians are friendly, prompt, and thorough. They dont leave a mess and keep my a/c running great!

  • Review 97 (2022-07-18 - Rating: 5)

    I showed up to my mattress store and the thermostat was blank-- it was super hot inside. I called North Valley Mechanical and they setup a time to come that was quick and convenient for my staff. Thermostat is now working and we are very happy. Thank you!

  • Review 98 (2023-04-30 - Rating: 5)

    We have used North Valley Mechanical several times now and they have done a very good job each time. They have resolved issues other companies could not and we did not feel we were sold on additional services/repairs.

  • Review 99 (2020-07-08 - Rating: 5)

    This company is great. They were super responsive and had a tech come out the next day. The tech, Brett, was ultra professional and went through every detail to make sure the HVAC unit was back up and running perfectly. Brett was professional, took the time to explain to me what happened, why it happened, and how he fixed it. He was clean, personable, and a very nice guy. I highly recommend this company!

  • Review 100 (2022-03-04 - Rating: 5)

    They saved me almost TEN THOUSAND DOLLARS!! I was told by two other service providers that I needed to replace my unit, but Konner explained they just needed to clean the coils and Id be fine! That was HUGE!! They definitely have the best interest of the client in mind! Lori

  • Review 101 (2021-06-03 - Rating: 5)

    North Valley Mechanical installed and maintained the AC units at my old house and when I moved, I asked them to maintain the unit at my new place. The unit was fairly new, about 3 years old, and had not been maintained regularly. The technician did more work than usual and got the unit cleaned and into great shape. He was professional, articulate, and efficient. Great job!!

  • Review 102 (2024-05-12 - Rating: 5)

    The technician showed up well within the appointment window, was friendly and completed the A/C maintenance efficiently, and emailed the maintenance photos and paid invoice immediately. Good job!

  • Review 103 (2024-05-23 - Rating: 5)

    The technician arrived within 2 hours of the call and completed the job within an hour. I was very leased with their service.

  • Review 104 (2024-02-21 - Rating: 5)

    Super professional, great tech who had knowledge about my type of HVAC system and good communicator. Will definitely use them again in the future!

  • Review 105 (2024-06-15 - Rating: 5)

    I really appreciate the customer service and level of professionalism. You can count on their services in time of need.

  • Review 106 (2024-06-01 - Rating: 5)

    Very satisfied by our spring AC maintenance check. Javier did a good and thorough job.

  • Review 107 (2021-04-01 - Rating: 5)

    I can not speak more highly about this company. I had three air conditioning units replaced. They were there when they said they would. When they arrived, they arrived in force. 6 trucks and 9 guys showed up. The were friendly and very helpful. The installed 3 huge unit in one day. They never stopped working. The crews were great and we are so happy with this company. I would never use anyone except NVM. Thank you to Kendra and her entire team. It is so nice to have someone you can trust and depend on. Well done North Valley Mechanical.

  • Review 108 (2021-08-17 - Rating: 5)

    NVM has been out to our house before. We have a home warranty and they sent another company to repair our ac that was not working. Within 3 days it went out again. Poor customer Service so I asked my Home Warranty if they could send North Valley again.SAME GREAT QUALITY SERVICE. Highly recommend calling them first for your AC/Heating needs. Within 30 minutes they had troubleshooted the problem, fixed the unit and my ac was blowing ice cold again.Thanks to all the terrific staff that assisted in making my family comfortable in my home again.

  • Review 109 (2021-06-18 - Rating: 5)

    Cameron was the most professional service worker weve come across in more than a decade. He was helpful and had an incredible customer focus. He was extremely thorough and knowledgeable. I cant say enough good things about our experience with Cameron.

  • Review 110 (2024-04-17 - Rating: 5)

    Very thorough inspection the tech was quick to ID what was wrong with my unit and got it back up and running quickly. Very satisfied

  • Review 111 (2024-03-20 - Rating: 5)

    Such a great tech! He was so helpful and diligent, very patient, made sure to explain everything to me!

  • Review 112 (2024-03-29 - Rating: 5)

    Kurt and his team are very good at what they do and would definitely recommend them to friends and family.

  • Review 113 (2021-04-12 - Rating: 5)

    North Valley Mechanical just installed a new A/C unit at our home and we could not have been more pleased with the job they did. Jorge, Maikol and Nathan showed up right on time and were very professional, experienced and extremely polite. They did a great job with the clean up as well!I would highly recommend this company and will continue to use them in the future!Dave & Kelly

  • Review 114 (2024-04-25 - Rating: 5)

    Thanks to North Valley Mechanical, our office is now comfortable year-round. Great work on our HVAC maintenance!

  • Review 115 (2021-05-13 - Rating: 5)

    We have 3 units that that needed maintenance to our newly purchased home and needed a good inspect. They are 15yrs old and we expected the worst from the outcome of the checkup.The tech (Dave) gave me a 30 min heads up call as requested and arrived on time. He was very thorough with his review as documented in the post inspect email report and pictures. He indicated that other than possibly getting some float switches installed, the system was in great shape for the years it had on it. We appreciate this company not trying to upsell any unnecessary items as we are new to owning a home with 3 - not so new units and wouldn’t know any better had he tried to sell us the catalog. Straightforward and honest. Couldn’t ask for more.Thanks, NVM!- Jay and Megan

  • Review 116 (2021-10-07 - Rating: 5)

    I cant say enough good things about North Valley Mechanical! They are incredibly professional, responsive, and take care of everything in an extremely timely manner. They diagnosed the issue with our AC system the day after we originally called, gave us several options to choose from and explained each option in detail to us, and had everything installed 2 days later. I will never use another AC company again!

  • Review 117 (2023-08-01 - Rating: 5)

    We have been using North Valley Mechanical for many years, including a full-system upgrade and maintenance at our previous home as well as adding registers and maintenance at our current home. Kirk and his team are great - in fact, following a botched job from another company we used in a pinch, he came over himself last night from 5:45 - 7:15 to check and fix our AC.

  • Review 118 (2022-09-15 - Rating: 5)

    My HVAC unit stopped working properly in the high Arizona heat. Unable to have the 12 year old unit repaired for a reasonable price, I decided to purchase a new HVAC. I researched several companies and had them come out to look at the unit and give me estimates for a new one.Frank Bristyan previously had his own company and he installed the current unit. His company had merged with North Valley Mechanical and I was able to have him come over and provide me with an estimate. I cant say enough about this man and this company. They gave me a great estimate figure including the extended warranty I wanted. They also rushed the installation process for me and installed the new unit the morning after Labor Day.With the house being over 91 to 95° for 7 days, I had to destroy all of my bottled, canned and jared food. I cant imagine what else I would have lost or had damaged if that had continued. Thank goodness for my friends who let me stay at their homes and for North Valley Mechanical for coming through so wonderfully on the quote and quickly on the install. Give them, and FRANK, a call!! Youll be glad you did!

  • Review 119 (2024-06-06 - Rating: 5)

    NVM has taken care of my a/c heating units for many years. Cameron, George, and Shawn are extremely skilled and efficient as well as personable. NVMs professional excellence is much appreciated

  • Review 120 (2023-10-14 - Rating: 5)

    North Valley Mechanical took care of our home on a timely and professional basis. They were honest and upfront with pricing and what needed to be done.

  • Review 121 (2023-08-15 - Rating: 5)

    Simple: N.V.M. was able to procure the multiple parts needed to repair my defective unit much faster than I could have myself (an avid do it yourselfer) on a very hot summer day .This shop reflects outstanding professionalism during troubleshooting, isolation, and repair. I will use them again for my future A/C needs.

  • Review 122 (2023-11-30 - Rating: 5)

    Our unit was leaking water from the pvc drain pipe. Called Company on a Saturday and they had a service tech out by Monday. Ty/Ray came out; gave us an estimate which was reasonable and fixed our problem. No more leak. Great service. We also use their twice a year service maintenance program. Keeps our unit running smooth. Thanks. D

  • Review 123 (2024-06-20 - Rating: 5)

    On time, reliable thorough. , and courteous.Highly recommend this company.

  • Review 124 (2023-06-23 - Rating: 5)

    Always a good experience with North Valley Mechanical. Technicians are very professional and polite. Their work is reliable and done fast. Rates are very reasonable.

  • Review 125 (2024-01-16 - Rating: 5)

    Brett is the best! He always fixes whatever issue any of our heat/ac systems have. He’s awesome!

  • Review 126 (2024-05-22 - Rating: 5)

    Very prompt, professional, and thorough! Highly recommend their A/C service!

  • Review 127 (2019-07-26 - Rating: 5)

    Anthony T. from North Valley Mechanical came to my house on 7/25/19 as part of a Fidelity home warranty claim for central air not working. I’ve had about 8-10 technicians come as part of home warranty claims over the past several years. North Valley Mechanical has by far been the best company I’ve ever dealt with. Anthony was extremely friendly, completely explained any issues, and assured me he’d fix any problems. I specifically noticed Anthony’s attention to detail which I really appreciate. I will never use any other company besides North Valley. North Valley and Anthony renewed my faith that there still are some great companies and technicians out there, they are just hard to find at times. I give them 10 stars and highly recommend.

  • Review 128 (2022-05-31 - Rating: 5)

    I never have to worry about those guys showing up or doing something improper. I feel comfortable leaving while they do the work knowing that it gets done properly. I have been using them for more than 5 years now and my experience with them is only getting better every time they come, which is twice a year.

  • Review 129 (2023-04-26 - Rating: 5)

    Excellent service, identified the problem which was a bad fan, removed it, and found a spare part in his truck he was able to install the same day. Only took a couple hours. Highly recommend.

  • Review 130 (2020-08-01 - Rating: 5)

    I had a technician out to my home where I have tenants living. Tenants called me late on the day that it was 116 out in July and Northvalley was able to get out there the next morning. They diagnosed the issue as the renters had not changed the air filter in 2.5 years. North Valley mechanical could’ve totally told us anything and we would have paid any amount to fix our issue. Thank you for being so honest North valley! They also sent an email follow up with pictures of what the service tech did. Loved it!!!

  • Review 131 (2023-09-04 - Rating: 5)

    North Valley did an excellent job and was completely reliable during an AC outage. Happy to be one of their satisfied customers.

  • Review 132 (2022-05-23 - Rating: 5)

    North Valley Mechanical is great. Brett is an awesome technician who is excellent at diagnosing and fixing problems. He is very professional, courteous, and works quickly to get the job done. I always prefer to use North Valley Mechanical for my rental properties and home.

  • Review 133 (2019-06-12 - Rating: 5)

    North Valley Mechanical sent Anthony out and he did great job! customer service is important to me and I believe Anthony has great customer service and is very knowledgeable about his job. if I need to have someone come back out for future work, I would recommend and request him

  • Review 134 (2021-07-02 - Rating: 5)

    Took the time to investigate and look at all vents of house. Arrived on time and explained problems/solutions very well . They also installed my new thermostat at hourly rate, $125 total. I also had them do some work in 2019, on time, professional, fixed AC problem. Both times great . I asked my home warranty provider to assign them as the company to fix my AC.

  • Review 135 (2015-05-22 - Rating: 5)

    Kendra and the NVM team are absolutely spectacular!!!!!!Their servicemen are knowledgable and honest. I had them service my first home and subscribed to their bi-annual checkup, making sure my A/C was working. Im moving onto a second home, and absolutely did not hesitate to make a call to make sure they work with me on inspection and making sure were good to go. Great experience all around. They do whats right for the customer.

  • Review 136 (2021-04-21 - Rating: 5)

    We have been customers of North Valley Mechanical for nearly twenty years. They are highly skilled, knowledgeable, and friendly. And they always know what to do to make the AC units run well. Our regular technician, David, is truly remarkable. He has kept our units running for 15 plus years.

  • Review 137 (2018-03-04 - Rating: 5)

    Amazing, quick/efficient service!! If you’re looking for an honest and knowledgeable ac company to take care of your home or business needs, this company is who you want to call. They are family owned and a great, reliable company. I called and had someone at my house within 30 min! My ac was working again within the hour! They also took care of other things (non-related) to my ac issue. They’re the best!!

  • Review 138 (2022-10-21 - Rating: 5)

    The technician was very thorough in the work he did. He was here to replace a filter but he also cleaned the filter cage to be sure it was dust free. He was polite and careful in his work. Very much appreciated!

  • Review 139 (2023-08-08 - Rating: 4)

    They were nice, efficient, explained when I asked about what went wrong mechanically AND even offered to change my air filters when they saw them out.

  • Review 140 (2020-05-12 - Rating: 5)

    I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible. The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties dont pay much so I appreciate North Valley making this repair a priority. From the office staff to the technicians the service was excellent.

  • Review 141 (2021-08-30 - Rating: 5)

    Been using NVM through One Guard for a few years. They have been great! Brett is my tech. He is awesome! Knows my unit inside out. Always makes sure that he goes everything to make sure we are set for summers and winters. NVM does their very best to get out to my house quickly if I am having an issue. Highly recommend them.

  • Review 142 (2022-03-03 - Rating: 5)

    NVM saved us from spending thousands on new units a couple of years ago that another company told us we needed. They fixed the problem, and suggested maintenance package to help keep our units running smoothly. Techs and office staff are always professional, and I love that they never try to upsell us on anything!!

  • Review 143 (2022-07-19 - Rating: 5)

    Konor was polite, efficient and explained what he found and did throughout the job. I used to be a home warranty representative and we used North Valley Mechanical a lot. They are a great company.

  • Review 144 (2023-08-22 - Rating: 5)

    Konner did a great job of setting up my mini split. Checked his work afterwards and made adjustments to ensure my mini split would work at an optimal level

  • Review 145 (2024-03-18 - Rating: 5)

    The man did an excellent job, but I do not want my review posterd on line and therefore will not write on

  • Review 146 (2022-08-25 - Rating: 5)

    They did a great job. They communicated with us all the way. Even when the warranty company shipped the wrong parts. The guys were friendly and got us back up running….

  • Review 147 (2024-02-24 - Rating: 5)

    Josh was extremely knowledgeable and took his time to explain everything in detail when he reviewed our HVAC system

  • Review 148 (2021-06-17 - Rating: 5)

    I don’t know where to start with my one of kind experience that I had with NVM and their amazing technician, Jorge! On June 15th, 2021 right when it happened to be the hottest day in Phoenix my AC seemed to be working fine, but things changed the morning after! Our AC stopped working, and the temperature in our house kept going up. I had a full house with both my wife’s and my parents in town who are seniors and can’t tolerate too much heat. I called my home insurance and put in a request; within an hour I received a call from NVM and they had me scheduled for Friday, June 18th originally. When I brought to their attention that I have my wife who is under medication and parents at their senior ages, they didn’t hesitate to offer an option of sending someone over earlier if they had any cancellations. After 2 hours I received a call from NVM that they were going to send a technician over who happened to be in our neighborhood! I was AMAZED and beyond GRATEFUL!Once the amazing technician Jorge arrived within no time he was able to identify the issue and told me that he will take care of it within same day! I didn’t see that coming, since everything happened in such a short notice! But he did fix it!! He replaced the whole AC Engine that was broken and our AC started working within less than 8 of it deciding not to work. I am beyond satisfied with the Amazing experience I had with NVM and would recommend it to everyone! This is how you define a GRRAT customer service!! Thank you!!

  • Review 149 (2019-07-02 - Rating: 5)

    Dealt with their technician Brett Arriaga when our A/C went out. He was quick to get here and finish the job all the while providing friendly service as well as very helpful tips about our air flow filters. Would definitely recommend them to anyone needing fast, efficient and friendly service!

  • Review 150 (2020-07-28 - Rating: 4)

    Fast and courteous service. My only complaint was they missed my filter replacement but after the dude was on my roof for an hour in triple digit weather I cant hold it against him. They could be a bit cheaper but you get what you pay for. Highly recommend them for your HVAC needs.

  • Review 151 (2023-08-07 - Rating: 5)

    All interactions with every person (in the office and with the technicians) have been caring and thoughtful and responsive - despite the heavy load I’m sure they are all under with the excessive heat wave. Far above other companies with whom I had contact.

  • Review 152 (2021-08-09 - Rating: 5)

    Our technician was Jorge. He was outstanding. Knows his trade very well and is a great communicator. NVM was extremely fast to respond and address the problem. I highly recommend them.

  • Review 153 (2022-03-30 - Rating: 5)

    NW Valley Mechanical provided excellent service, going above and beyond to replace multiple AC/furnace units in our home. Given the age of the home they had to make many complicated adjustments to retrofit the new units in the space and their technicians were on it from the initial consultation, to install and completion. It took significant construction & electrical knowledge and they had all of that and more. I would highly recommend them for both residential and commercial projects.

  • Review 154 (2023-08-12 - Rating: 5)

    I bought a new AC two years ago and have had North Valley maintain it several times a year. The service is always great and professional.

  • Review 155 (2022-03-06 - Rating: 5)

    Great business!! David was on-time, professional and took the time to find the problem and fix it as opposed to trying to sell me an A/C as most other companies do. Very happy. Will refer you if anyone needs A/C heating help.

  • Review 156 (2023-07-26 - Rating: 5)

    North Valley Mechanical is my go to company for AC maintenance and repair. They are honest, trustworthy and responsive. Ive been using them for 20 years. I highly recommend them.

  • Review 157 (2024-06-22 - Rating: 5)

    Kyle was professional and did a great job explaining the process and recommending what he thought would help us.

  • Review 158 (2022-06-06 - Rating: 5)

    Ty-Ray is great! Arrives on time. Very professional, very respectful of me and my property. Appreciate the mask wearing, thank you. Intend to use this company again and again.

  • Review 159 (2023-07-07 - Rating: 5)

    The service man was on time and very respectful. He was good about explaining everything that was going on and was clear about pricing. I highly recommend them.

  • Review 160 (2023-04-30 - Rating: 5)

    These guys are freakin awesome! Ive sent them to multiple properties that I have and they have never let me down. They get right in there, they get it done and they stand by their work. The one time i had a unit that was just being a pain, they went back on it 3 times for me and never charged me after the first time. I know it was a difficult unit and no fault of theirs, just the way things are some times. The people in the office will bend over backwards for you and they do everything short of free service to keep the customer happy. I would recommend them to any of my friends, and maybe even some of my enemies.

  • Review 161 (2023-07-28 - Rating: 5)

    I had a great experience, the tech was professional and fixed my issue on the same day. I will definitely use North Valley again.

  • Review 162 (2022-03-21 - Rating: 4)

    At the scheduled fall maintenance, David advised me that I wold have to decide whether to choose to repair my aging unit, which would be costly, or replace the unit. The choice was mine and it was clear. You replaced my unit the very next week. Now my home will be warm when the nights get cool, and it will be cool when the days heat up again. Thanks.

  • Review 163 (2022-04-12 - Rating: 5)

    The team was fantastic. They updated me on everything they were doing. The team was polite, informative and professional. Jim was patient with all my questions. I highly recommend North Valley Mechanical.

  • Review 164 (2024-05-14 - Rating: 5)

    Great customer service and thankful for him staying late to finish the job the right way.

  • Review 165 (2023-12-29 - Rating: 5)

    Chris completed the air conditioning maintenance and said the unit was in excellent shape. He went beyond that & did work that should have been done by the company that installed it. I was very pleased.

  • Review 166 (2021-06-24 - Rating: 5)

    Brett the technician was very courteous and well trained in his craft. He gave the most detailed explanation of what he performed on our a/c unit that I have ever heard. Thank you Brett and North Valley Mechanical! We will definitely refer you to friends and family.

  • Review 167 (2023-07-15 - Rating: 5)

    Javier was courteous, friendly, knowledgeable, and very communicative. Problem was resolved immediately with one visit. Highly satisfied and would recommend.

  • Review 168 (2022-05-15 - Rating: 5)

    The technician installed our new nest thermostat. Very thorough and just did a great job. Dont hesitate to give them a call!!

  • Review 169 (2021-08-12 - Rating: 5)

    NVM installed our A/C unit in August 2013 and we can’t be more pleased with the service by several technicians since installation. Early Saturday morning I stepped into our bathroom and instantly found myself standing in water. There was a huge water balloon hanging from the ceiling dripping water onto our floor. After a brief cleaning I arranged for a large bucket to catch the water but didn’t puncture the balloon. I was upset that there was no service on the weekend but I did call NVM and left a message. After calling another service provider and paying them for no work I received a message from NVM that they would get someone there on Sunday. We stayed in a hotel on Saturday night and the tech arrived earlier than expected on Sunday. He was terrific and corrected the problem after having spent 2 1/2 hours in the attic. We were very pleased with the work and the professional way this was handled by NVM. On that day we confirmed our commitment to them.

  • Review 170 (2023-09-24 - Rating: 5)

    I did not realize that the air temp should be 65 for furnace/heat pump exam or 80 degrees for ac in the spring.I’m wondering if that is just for heat pumps because I have never had anyone talk about air temps in other homes I have owned.

  • Review 171 (2023-08-16 - Rating: 5)

    Robert was very professional. His communication about the execution of the steps of the service, and the eventual new discovery of a problem which derailed the service to restore A/C operation, was greatly appreciated.

  • Review 172 (2023-08-19 - Rating: 5)

    This is a very good and honest company. They are my go to now for all of my AC issues/service. Highly recommend.

  • Review 173 (2021-07-30 - Rating: 5)

    Great service, great customer care, knowledgable and friendly staff. These guys have always treated me fairly and honestly, which can be hard to find in this industry. I would strongly recommend to others for new equipment as well as service.

  • Review 174 (2022-07-19 - Rating: 5)

    Great service. Tech came out and fixed our ac issue fast and explained what work needed to be done prior to starting. Friendly and knowledgeable.

  • Review 175 (2024-04-24 - Rating: 5)

    On time, extremely courteous, mindful of our property, explained everything in detail, paid close attention to every detail.

  • Review 176 (2021-08-19 - Rating: 5)

    They fixed a leaking drain pan and cleaned really clogged coils. They took the time to evaluate the problem which was not immediately discernible and repaired them rather than immediate going to the replacement option. They truly hear you.

  • Review 177 (2018-10-03 - Rating: 5)

    Locally, family owned and operated means so much to me. North Valley Mechanical actually cares about their customers and they wont sell you stuff you dont need. Totally trustworthy and high quality work. Best in the valley!

  • Review 178 (2019-06-18 - Rating: 5)

    My contractor recommended this company to me. I called them this morning and they we here by this afternoon even for a non emergency, which surprised me because this is the time of year that everyone finds out their A/C is broken. I had a 4 hour time window and the tech, Beau, gave me a call when he was 30 minutes out and showed up exactly 30 minutes later, right in the middle of the time window. Diagnostic service was cheap. There are a lot of companies out there that are less than mediocre. I have met a few of these guys on the job and this company seems to be a gem.

  • Review 179 (2020-06-14 - Rating: 5)

    Outstanding service from Elle in Scheduling , Aaron and Gabriel, our outstanding and professional technicians. On time and great work on our AC unit. We had a fan motor on our AC unit replaced. Would highly recommend North Valley Mechanical.

  • Review 180 (2020-01-14 - Rating: 5)

    Anthony Trejo from North Valley Mechanical came to my house 8-22-19 and 8-23-19 to fix my AC, he was really friendly,respectful and always explained all the issues and fixed them. I will for sure request them if needed again,and highly recommend this company and Anthony to family and friends ⭐⭐⭐⭐⭐

  • Review 181 (2013-01-25 - Rating: 5)

    North Valley Mechanical is a professional and experienced company that will provide the quality of service you would expect. I had two air conditioners installed and they came to my properties at the time they promised and I was very satisfied with their work. I would recommend NVM to anyone. Theyre the best.

  • Review 182 (2020-01-07 - Rating: 5)

    I must say I was upset dealing with my home warranty company and the companies they would call out regarding issues with our heating unit. North valley mechanical was thr third company they sent us. Once they came out and their employee Rashard(spelling?) Brown was amazing! He correctly diagnosed the issue in a matter of minutes. They are not one for b.s.ing the customer. Amazing company

  • Review 183 (2021-08-13 - Rating: 5)

    Technician Lay was exceptional and repaired our AC unit quickly, ensuring that it began working properly prior to leaving. Great experience with speedy service on a Sunday morning

  • Review 184 (2022-05-31 - Rating: 5)

    Thank you! Found these guys thru out home warranty and they were great! Love that they work with our carrier. We’ll request them again for sure next time.

  • Review 185 (2023-04-26 - Rating: 5)

    On time and on budget! Tech reviewed 3 HVAC units, made recommendations where appropriate, clear and concise. Signed an ongoing annual contract, what s not to like?

  • Review 186 (2024-04-25 - Rating: 5)

    They installed our new heating system flawlessly. Highly recommend!

  • Review 187 (2023-12-01 - Rating: 5)

    The tech did an excellent job of repairing a condensation drainage leak. He took many photos that demonstrated the problem and his solution.

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