Roto-Rooter Plumbing, Drain, & Water Damage Cleanup Service

Located in Peoria, Illinois

Address: 8914 N Pioneer Rd, Peoria, IL 61615, United States

Phone: +1 309-270-2477

Rating: 4.8

Services

On-site services
Repair services
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Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-10 - Rating: 5)
Absolutely wonderful service. We needed the lines on our water heater replaced as well as some piping under our bathroom sink. Not only was the plumber good at his job but he was kind and even took his shoes off before coming in the door. We are very happy with their service and will do business with them again!

Review 2 (2024-12-25 - Rating: 5)
He was friendly very informative, and great communication skills. He did a great job showed us what it was clogging the sink. What I really loved was he cleaned up behind himself. His boss was fantastic also especially when he applied a discount to our bill.

Review 3 (2024-11-19 - Rating: 4)
Great employee, respectful of my home and space. Ran a little behind on my scheduled time. I understand that it’s easy to get behind in this line of work, but a little more communication would be ideal! They had to send an additional team out for separate services. Upfront and honest about costs, what needs to be done, financial options, etc.

Review 4 (2025-01-03 - Rating: 5)
Jack and Josh were so kind and professional. I could tell they cared about their work, my home and solving my sewer problem. I really appreciate the work they have put in to help me

Review 5 (2024-10-22 - Rating: 5)
Tim and Bobby were great! They showed up on time and made quick work of the clog! They were fairly priced and told us all of our options with estimates before they did any work. Plot twist, we had a squirrel in our pipe! We will definitely be using them again when we need any plumbing service.

Review 6 (2024-11-13 - Rating: 5)
Both trips to our house went great. The first time by Brent was able to help figure out our best plan of action, and the route we decided to take needed different equipment so a second technician was called and they were able to come out only about an hour later. Jaden was the second technician to come out and he was equally as nice and helpful. My wife said both technicians were great at making her feel comfortable and informed at what was going on and the work that was being done.

Review 7 (2025-01-03 - Rating: 5)
Great job under not the best circumstances. Very professional-Thanks

Review 8 (2024-10-25 - Rating: 5)
Had the best experience with roto rooter. The guys were very respectful of me and my home. Worked efficiently and was professional. Really want these guys to get their props. The whole team who worked at my home this last week was friendly, informative and ready and willing to answer any questions or concerns. I am verrry pleased. My basement is not scary anymore. Highly recommend!!!!!!!

Review 9 (2024-11-25 - Rating: 5)
Having Rotor Rooter for the second time, very good experience both times. The guys are very good, care about their work & personable. The prices are decent ad well. Very pleased. They will be my to go people should I need help again

Review 10 (2024-09-20 - Rating: 5)
Anthony was very polite, friendly, and professional. He worked very hard and was able to clear my kitchen sink drain and pipes which turned out to be a difficult endeavor. The cost was very reasonable, especially considering all the work he did. After he was finished, Anthony cleaned up the area quite thoroughly. I highly recommend Roto-Rooter and especially Anthony!

Review 11 (2024-11-01 - Rating: 5)
Our RotoRooter service was at our home during the times given. Very polite and friendly as he worked and talked to us about our sewer problem. We thank him for doing an excellent job! So appreciated! God bless!

Review 12 (2024-10-21 - Rating: 5)
Our Service tech Todd was amazing. He explained everything and gave us the choice to choose between two options. We appreciate him coming so late. No every company does that.

Review 13 (2024-10-01 - Rating: 5)
Thank you so much to you guys. The caretaker came out last night to my house and the young. Ladies in the office to help me get help and retail to my landlord to get them to come out to unblock. My drain and for him to explain both processes was amazing and the time and patience that he worked with her was amazing. This company is great outstanding. I will refer them to anybody and call them any time. I need any assistance.

Review 14 (2025-01-05 - Rating: 4)
The workers were friendly and polite, for some reason a couple hours past the designated time, but came back the next day and did what they could. Unfortunately I have to replace a sewer line at great personal expense. Not exactly what I was hoping for.

Review 15 (2024-11-08 - Rating: 5)
Quay was very polite and he was patient with my annoying dogs. He put more effort into not making a huge mess and cleaning up than i normal get with these things so that was nice. And he found the problem quickly even though i was wrong about what the problem was from the jump. 10/10

Review 16 (2025-01-02 - Rating: 5)
Took a little longer than expected, but they were very honest and friendly, kept things in my price range, and fixed the problems that needed fixing as well as giving me advice to avoid future issues.

Review 17 (2024-10-13 - Rating: 5)
Great service, quick response time, affordable, and very friendly and professional (Bryce and Aaron) team. Loved the communication before services even start with price quote. Not everyone does that. Will use them again if needed.

Review 18 (2024-12-15 - Rating: 5)
After Tiger Plumbing failed to put in the effort, Roto Rooter was able to get the job done. Big shout out to Dan, after a long day i was his last stop and he finished the job. Very professional and explained the whole process clearly. I finally have my kitchen sink back. Thanks again Dan!

Review 19 (2024-08-26 - Rating: 5)
Todd was extremely professional and took care of my issue in under an hour. He was incredibly efficient and personable. I will absolutely be utilizing his services again in the future. 10/10 experience.

Review 20 (2024-12-27 - Rating: 5)
We had a clogged washer drain and the workers figured out which pipe need the clean out and even tested it twice to make sure we were in the clear. They were very polite and even took time to put objects back in order before they left while being late in the day and right before Christmas! We really appreciated it!! 👍🏼

Review 21 (2024-11-26 - Rating: 5)
Justin was amazing and helped us from the beginning of the process all the way to sending extra photos to help with insurance claims months after the repair. He is the reason I am glad we went with this company.

Review 22 (2024-10-01 - Rating: 5)
Jaden was very professional, efficient and pleasant to work with today. Unfortunately I don’t know the girls name answering the phone here but she was just as helpful and efficient! I would highly recommend their services. It was not a bad price for the job either! Keep up the good work! Jaden even noticed some deals that need replacing and brought that to my attention. Offered every avenue to assist in solving that problem as well. Thanks again!

Review 23 (2024-07-19 - Rating: 5)
Tim was very professional and efficient! He was very meticulous with the difficult job he had to deal with putting in our water heater!

Review 24 (2024-12-12 - Rating: 5)
Todd was amazing very helpful and nice and took extra time to make sure he completed the job and he cleaned up the bathroom after he was done. I will be using Roto-Rooter as yearly maintenance because the service us always amazing

Review 25 (2024-11-25 - Rating: 5)
Everything up to this point has been great. The crews have been professional and showed care for our problems. We still have a ways to go to get all the issues found taken care of and have complete faith that the people will do thebest job.

Review 26 (2024-12-24 - Rating: 5)
Justin and his team were incredible. They went above and beyond to make sure we had plumbing for Christmas Eve! We appreciate you guys so much!Thank you!!

Review 27 (2025-01-01 - Rating: 5)
The technicians were very great and professional they took their time and did it well I thank you too for doing a great job

Review 28 (2024-09-20 - Rating: 5)
All of these young men stayed in touch before and after their appt at my rental house. They regarded the appt as an emergency which it was. Their follow-up was very timely. Everything was very courteous and professional. I was impressed with their explanations.

Review 29 (2024-11-18 - Rating: 5)
I am very sorry it has taken me so long to respond to you. Your company did a great job in fixing the problem in my basement thank you so much, I will recommend your company to family & friends. Also Tim & his partner worked so hard & long that last day, again thank you so much. Connie Walker

Review 30 (2024-08-23 - Rating: 5)
WOW!! I was a nervous wreck -first time home owner with extensive water damage from my upstairs bathroom..my only bathroom. The crew came out and unplugged and fixed my toilet....then to find out my whole basement was damaged.They came out and did a phenomenal job getting my basement cleaned up and dried out... always in contact with me and letting me know what the plan was for that day.... something that was extremely important to me.I would MORE than recommended Justin J. and his great crew to anyone who needs small or major clean up and plumbing services.

Review 31 (2024-10-17 - Rating: 5)
Tim is hands down the best. He told me he wasn’t leaving until the clog was gone and he did just that. The guys looked professional and were so caring about what I’d gone through. They even cleaned up afterwards.I can’t thank them and their expertise enough. I will chose Roto Rooter for any future needs before I’d chose Mr. Rooter ever again (bad news and a story in itself).Thank you and bless you for your hard work.

Review 32 (2024-12-30 - Rating: 5)
Very good technician. He tried to upsell me. I told him I couldnt afford it at the moment, and he didnt press it any further.

Review 33 (2024-07-17 - Rating: 5)
Was able to get scheduled in right away. Tim was good ant explaining things and did not seem to be bothered by my numerous questions along the way. He did a toilet reset, but I plan to use again for other stuff.

Review 34 (2024-10-31 - Rating: 5)
Roto-Rooters customer service was second to none while my wife and I had drainage issues. Their work was swift, and we had our system back to normal in about a day. If you have problems that need to be resolved quickly, be sure to give them a call!

Review 35 (2024-11-06 - Rating: 5)
5 stars all the way they confirmed appointment and called when on the way showed up on time. Quays the service technician was polite and done a outstanding job and made sure the sewer line was working properly very professional outstanding young man thanks again

Review 36 (2024-11-08 - Rating: 5)
Jadan was fantastic. We called and got same day service that was half the price of a different local company. He was timely, professional, and I’m glad we called.

Review 37 (2024-09-10 - Rating: 5)
The young man that came out to service our floor drain was incredibly polite and respectful. He represented your company very well. Unfortunately he was unsuccessful opening our drain due to bad pipes and expressed sorrow for having to charge us. If all employees are like this young man I highly recommend using them!

Review 38 (2024-10-09 - Rating: 4)
Want to give a decent rating since actual workers appeared to try. However the sales / manager made promises that later were denied thats not what I said was what I was told. And yes I did catch him in a lie while on the phone not that it mattered. And yes I know, get it in writing. but Im an old man who still believes that when a man gives his word and shakes your hand everything will be as promised. Also I have been emailed twice to pay an invoice thats been paid. First time they came out the workers did a good job yes they broke my crockpot and left a stack of my hats laying in dirty water but it was Sunday and I was just glad that the water stopped coming in. So sad that everything went down hill from there. Update to my review - going from 1 star to 4 stars. Roto- Rooter management stepped up to fix my issues.they smoothed out the rough ground like they said they would and put a screw on cap on the clean out as I asked for. They werent pushy they werent this is what we said, you must of got it wrong. For that reason I am giving them 4 stars. Would have been 5 if I had not had to go to upper management in the first place. I would use their service again.

Review 39 (2024-07-12 - Rating: 5)
Im extremely happy with the work that Roto-Rooter provided for clearing our outside sewer line of tree roots. The inspection was thorough, and the estimate was very reasonable. They provided options and didnt try to upsell me on something I didnt need. Brent, James and Bryce did the work for me - all friendly, professional, really listened and explained the situation and how they would resolve it. Completed the work efficiently and cleanly. Work is guaranteed. I couldnt be happier. Thanks!

Review 40 (2024-10-27 - Rating: 5)
Very professional ,friendly ,answered any questions we had, and extremely fast. fixed our main sewer problem in two days. (dug out and replaced part of my main line in an extremely tight area). Cleaned area before leaving. Highly recommended.

Review 41 (2024-12-04 - Rating: 5)
The tech was clean,neat and efficient. He explained what he was doing and showed me a video of the results. I am very pleased with the service.

Review 42 (2024-12-28 - Rating: 5)
Aaron was great, answered all my questions, was knowledgeable and made everything smooth and an very non-invasive process.

Review 43 (2024-08-07 - Rating: 5)
Serviceman was vey kind, explaining what he planned to do. He was very thorough, even stayed longer for unexpected needs. I want him to be on call for us if we need further help. Thank you, Tim, for a job well done.*****

Review 44 (2024-11-18 - Rating: 5)
The team at Roto-Rooter set me up well after giving me the bad news my waste-water was completely blocked by tree roots. They helped me find financing for the work so I could stay in my home.

Review 45 (2024-09-18 - Rating: 5)
Jack really worked hard at my home today freeing up a clogged drain in my home. He went over and above getting the job done. I would like to personally thank him today for his stellar work? Please take time to praise him are he deserves w.

Review 46 (2024-12-24 - Rating: 5)
Anthony was very professional and I’m very pleased with the work that was done. I would definitely recommend them to anyone in need. Thanks for your service.

Review 47 (2024-06-17 - Rating: 5)
Why do lifes lessons always cost so much?But Im glad there are people like Bryson and Roto rooter, Who can get the job done .very much appreciated!Thank you, Thank you. Thank you.!

Review 48 (2024-12-28 - Rating: 5)
Aaron was awesome...he fixed our problem..thank you for sending him..he is greatly appreciated

Review 49 (2024-12-06 - Rating: 5)
I had Roto-Rooter come out after an failed attempt from another company.John was very professional and efficient and got the job done.

Review 50 (2024-08-23 - Rating: 5)
Super fast service. Anthony was knowledgeable, professional, and extremely polite. He even gave me tips to prevent the problem in the future. Would definitely use them again.

Review 51 (2024-11-30 - Rating: 5)
The technician was on time, explained the services and the estimate, and was thorough in his work. He was courteous and respectful. He exceeded my expectations.

Review 52 (2024-08-13 - Rating: 5)
The guys did an amazing job. Explained the problems they found and what they would recommended we do. Cleaned up after themselves. Highly recommend

Review 53 (2024-11-12 - Rating: 5)
Japan was the BEST service tech we have ever had!!!! Thank you for solving the issue! Keep him on! He deserves a raise! Thank you

Review 54 (2024-12-20 - Rating: 5)
Awesome service. Cleaned up perfectly after completion of job. Will call them again when needed.

Review 55 (2024-07-15 - Rating: 5)
Technicians were very knowledgeable and walked me through everything that was being done. I know alot more about my plumbing now than before they came. I appreciate them taking the time to explain everything to me. Price was right and I feel very secure about my floor drain and my sewer pipes. Thank you so much. I will always call Roto Rooter with any plumbing needs!

Review 56 (2024-06-04 - Rating: 5)
I had a clog in one of the main lines in my home. I thought it was going to be an expensive, timely fix. Todd was so friendly and helpful! He was efficient and quick. My plumbing was in good shape in no time!

Review 57 (2024-10-26 - Rating: 5)
Wonderful service!!! Bryce was able to understand what the issue was and get it fixed in a timely matter as well. Friendly and polite as well the whole time.

Review 58 (2024-07-27 - Rating: 5)
Tim from roto rooter is an asset to your company. He is thorough, does the job with the same care he’d want done for him. He listened to my concerns. I really like having him work on my outside drain, and hope I get him the next time I need plumbing needs.

Review 59 (2024-10-01 - Rating: 5)
Weve been long standing customers of Rooter Rooter. They are dependable and reliable. Found out a new service the know have licensed plumbers too!

Review 60 (2025-01-05 - Rating: 5)
Great service from Jack and Brent. Came early and explained everything to me

Review 61 (2024-10-07 - Rating: 5)
Mr Rooter Pluming of Peoria- 1 starRotor Rooter of Peoria- 10++++ stars!!!Please don’t call Mr Rooter😅 they will try and scam you by saying you have an old house and need a new pipe that will be $4,000.Rotor Rooter of Peoria came in and fixed the problem in lesss than an hour for under $200. BLESS THEM!

Review 62 (2025-01-01 - Rating: 5)
Very helpful clearing our drain and showing us what was causing the issues with the plumbing. Thank you!

Review 63 (2024-11-13 - Rating: 5)
These guys, Anthony and Josh were very helpful with explaining what was going on underground. Glad they were there to help me out with my drains. And Josh is coming over this afternoon to explain to my guy where the damages are, and whats going to need to be done in order for this not to happen anymore.

Review 64 (2024-12-28 - Rating: 5)
Out technician did a great job ..very happy with the service and results

Review 65 (2024-11-21 - Rating: 5)
Jaden did a great job. He was professional, helpful, and explained everything.

Review 66 (2024-09-11 - Rating: 5)
Roto-Rooter Plumbing technician were very professional, prompt, and efficient. I will use their service again along with referring them to others.

Review 67 (2024-04-10 - Rating: 5)
The service man was polite and honest without trying to force a sale of other services. The prices included taxes with no hidden fees. Estimate was free with no strings. He was efficient, and the job seems well done. Would recommend to anyone.

Review 68 (2024-10-31 - Rating: 5)
Professional friendly workers. We are very thankful they were persistent to open up our sewer drain.

Review 69 (2024-09-06 - Rating: 5)
Unfortunately, they were not able to solve my issue. That being said, the technicians went above and beyond to try to find the issue. We were very satisfied with our experience.

Review 70 (2024-11-02 - Rating: 5)
Great Job.. They worked until it was finished! Great service very professional

Review 71 (2024-06-10 - Rating: 5)
I had the pleasure of meeting Brent, who was very nice and polite. Brent went out of his way to give me advice and helpful documentation for a project that was ongoing with a different company. Unfortunately I was unable to work with the company but look forward to working with them when needed.

Review 72 (2024-06-20 - Rating: 5)
The call was made mid morning, they arrived by mid afternoon and completed their job successfully and efficiently. The technician was very nice, knowledgeable and respectful. Would recommend highly for the Peoria Il area. (Edit to add technicians name) Thanks Bryson!

Review 73 (2024-10-04 - Rating: 5)
Anthony did an awesome job clearing our kitchen drain! Super nice guy and very polite. Thanks Anthony for your help!

Review 74 (2024-11-01 - Rating: 5)
I feel the job was done very well. Looked at the different processes of job & looked very professional to me. Workers friendly also.

Review 75 (2024-05-31 - Rating: 5)
Logan did awesome and fixed my issues. I do think he needs a tablet for the job . He had to use his personal phone to take my card info . Justin was great to helping us take care of our insurance claim !

Review 76 (2025-01-03 - Rating: 5)
The team did a great job on the mess of tree roots that had invaded our sewer line.

Review 77 (2024-06-05 - Rating: 5)
Came on time. Tried to help me with my problem. Tech stayed until nearly 7:30 so I could get my water back on. All techs were friendly and polite. Totally comfortable and satisfying experience!

Review 78 (2024-09-23 - Rating: 5)
Aaron B. does such an awesome job and is the most kind and compassionate employee you guys have! 5 stars

Review 79 (2024-07-19 - Rating: 5)
The tech was friendly and knowledgeable and very efficient. The service was completed quickly. I appreciate his help.

Review 80 (2024-09-04 - Rating: 5)
Quay did an excellent job cleaning up my parents lower level. He was very helpful getting the job done.

Review 81 (2024-05-07 - Rating: 5)
I was very pleased with my service. Bryce took the time to tell me exactly what he was looking for as what the problem maybe, then once the problem was discovered, he let me see what the issue was and informed me exactly how it would be completed. The price was very reasonable and it didnt take long to fix. All in all Im very pleased with the serviceI would recommend them for any sewer, plumbing, or drain issues.

Review 82 (2024-08-13 - Rating: 5)
The Service technician was very professional through the whole process. Very happy with the service Roto-Rooter provides. Thanks Again!

Review 83 (2024-12-24 - Rating: 5)
Stuck with it until Quay was sure! I’m sure name spelled wrong, but nice young man!

Review 84 (2024-01-18 - Rating: 5)
Both technicians and Rich the field supervisor were very kind, thorough, and did an awesome job! They were able to get it done quickly and efficiently. Rich explained the issues and showed me the video from the camera. Very honest, hard working crew. Thank you so much!

Review 85 (2024-10-22 - Rating: 5)
Technician was very courteous and professional. Extremely happy with the service and outcome.

Review 86 (2024-09-05 - Rating: 5)
Very professional and knowledgeable. They sent a text when they were coming and in the the timeframe I asked for. Very satisfied.

Review 87 (2024-12-18 - Rating: 5)
Jadan was top notch! Excellent service, excellent customer service! Highly recommend!

Review 88 (2024-08-27 - Rating: 5)
Anthony was on time and efficient. He cleared our drain and our basement floor is dry. Very friendly.

Review 89 (2024-08-23 - Rating: 5)
Was skeptical on calling was told that wait time will be between 2-4 soon as I hung up ten minutes later I received a call they was five minutes around the corner very prompt got straight to the problem no mess won me over will use there services again the service men was very patient with me very very POLITE I thank them as wellThanks Rotor Rooter 😊

Review 90 (2024-06-21 - Rating: 5)
Justin Jones the Restoration supervisor went above and beyond getting his guys over for an emergency water back up I had. Jaimin, Zach, Javey and Brendan got my disaster of a back up cleaned up within 2 hours of me calling. My house looks brand new. And they even played with my dog Dexter. Highly recommended Roto Rooter Restoration!!

Review 91 (2024-11-30 - Rating: 5)
Very professional and friendly. He explained what he found relating to my sewer.

Review 92 (2024-05-23 - Rating: 5)
I really enjoyed Andy and his help didnt catch his name but they did a good job. It didnt take them long at all for them to dig up and switch out the subpump.. they put everything back to normal! I really appreciate you guys!

Review 93 (2024-12-02 - Rating: 5)
Tech. was very nice. It was good service and they fixed my problem.

Review 94 (2024-07-29 - Rating: 5)
Very good service! Tim went above and beyond to determine the problem and to solve the problem. I cant say enough good things.

Review 95 (2024-06-07 - Rating: 5)
So glad they were able to come in within an hour or two. They were nice and professional and sympathetic when I lost a desk that was my mama’s.

Review 96 (2024-04-27 - Rating: 5)
Ran into an issue with scheduling but Brent definitely went above and beyond to make it right.Bryce came out and hydro jet the pipe. He was professional and answered all my questions.Definitely will be continuing to do business with them!

Review 97 (2024-02-12 - Rating: 4)
Price went up $100!! However, the service was just as good.A week later...sewer backed up again. This time they spent more time cleaning the line out. A field supervisor came and put a camera down there to see where the problems were. He gave me suggestions on what to do on down the line to permanently fix the problem. Since they had to come back so soon, there was no cost. Thank you.

Review 98 (2024-03-21 - Rating: 5)
The Supervisor and the technician were both awesome! They listened to my Dad and I. They gave my Dad very needed information to get his problems resolved. Very professional! Unlike the plumber who came before then! Will recommend them and the septic company they recommended!!

Review 99 (2024-06-22 - Rating: 5)
“I highly recommend this business.” Their customer service is second to none.” “They went beyond and above to solve the problem ..Rich and Tim took their time to problem solve and very friendly that exceeding my expectations !!! I was completely impressed with their professionalism and customer service.”

Review 100 (2024-04-29 - Rating: 5)
Great experience! Appointment was set for within a few hours of my call. The service technician James, was courteous, knowledgeable, and explained everything patiently.

Review 101 (2024-03-26 - Rating: 5)
Thank you to John and Kyle for fixing our sink/garbage disposal/dishwasher and all the things within one hour of being here! Also was nice to chat- very personable and wonderfully professional at the same time. We have used this company before and will be using it again. Thanks guys!

Review 102 (2024-10-13 - Rating: 5)
Everything was great! Excellent service and very nice young man.

Review 103 (2024-04-17 - Rating: 5)
Technician Aaron is highly recommended. Very professional. Took attention to detail. Cleaned up after himself. Very polite. Explained everything as he was going and made sure it was up to my standards before leaving.

Review 104 (2024-11-21 - Rating: 5)
They were professional and answered our questions. Thank you for doing the job

Review 105 (2024-07-08 - Rating: 5)
Great technician. Very friendly, explained all the work and got done quickly. Would highly recommend

Review 106 (2023-11-28 - Rating: 5)
Even though the guys were running a little late, which happens with many service calls, they still came out to clear my drain. It was after 4 pm, and I fully expected them to reschedule. But they didn’t and made fast work of it. The guys worked well together and were very pleasant. They explained everything in great detail which was helpful. I will use this company again if the need arises.

Review 107 (2024-02-16 - Rating: 5)
The 2 techs that came an installed my new ejector pump, did it with exceptional service!! Rich the supervisor was friendly as well. Very informative when using a camera and snake to look through our pipes. Highly recommended!

Review 108 (2024-03-30 - Rating: 5)
Submitted a request for service and they came out the same day. The service man, Rob, was timely and professional. The supervisor, Rich, called to schedule a follow up service the same day. Very thorough and I would highly recommend.

Review 109 (2024-09-07 - Rating: 5)
Brent did a great job of keeping me informed of what was going on with my sewer/water problems while figuring out the problem.

Review 110 (2024-10-26 - Rating: 5)
Only emergency plumber place that actually had a team that a) works weekends and b) was available- very glad that was the case! Three guys came out to assess and begin repair work on some water damage from a burst pipe. They were timely, knowledgeable, explained things in a way that made sense, and I felt comfortable working with them. They even supported setting up the homeowners insurance claim! The work that was able to be completed today was done in an effective, affordable fashion, and the work needing to be completed was scheduled for first thing during the business week. Very professional overall, would definitely recommend.

Review 111 (2024-11-20 - Rating: 5)
Jaden was very helpful and knowledgeable. Would highly recommend.

Review 112 (2024-05-23 - Rating: 5)
Bryce with Roto-Rooter was efficient in his visit. He quickly identified what our issue was, talked me through it and when it came to resolution, he gave me the why behind the what. He also explained the benefits of working with roto-rooter to include warranties and they will be back tomorrow to complete the fix. Thank you, Bryce and Roto-Rooter!

Review 113 (2024-09-19 - Rating: 5)
Service was great. Jaden was awesome, he was prompt and professional.

Review 114 (2024-11-25 - Rating: 5)
Aaron was courteous and very knowledgeable. I will be recommending.

Review 115 (2024-06-08 - Rating: 5)
Today was an emergency call. I had almost 3 of water in my basement and it took me and my son almost 5 hours to shop vac it up. Water would not stop bubbling up sobI called Roro-Rooter! We have used them in my family since the 70s when Ibwas a little girl and continue to use them into my mid-life. They sent the best of the best from their company. I have never been more impressed and thankful for their prompt response on a Saturday late afternoon. Thank you James for your proffesionalism and solutions! I cant say enough good things.

Review 116 (2024-11-29 - Rating: 5)
Service was on time. Technician was very friendly and courteous.

Review 117 (2024-11-27 - Rating: 5)
Great! Very happy. Friendly and explained what he was doing.

Review 118 (2024-12-02 - Rating: 5)
Great service. On time, did the job and cleaned up

Review 119 (2024-03-29 - Rating: 5)
They quickly answered my online schedule. And very flexible with their times to meet mine. Everyone who I’ve spoken with have been super pleasant and helpful. Richard Allen was great..

Review 120 (2024-12-06 - Rating: 5)
On time and great service with great servive techs that knew what they where doing

Review 121 (2024-09-27 - Rating: 5)
A big thanks to Bryce and Aaron with Roto-Rooter! These guys did a fantastic job!

Review 122 (2024-07-24 - Rating: 5)
Daqavion was excellent!!! He quickly resolved the issue with our drain. Thank you so very much!!

Review 123 (2024-02-22 - Rating: 5)
It took less than 2 hours from the first call until the job was completed. Thank you Thelma for making the appointment and the gentleman who fixed the problem. I will recommend Roto Rooter to anyone who has a plumbing problem. Thank you very much.

Review 124 (2024-03-17 - Rating: 5)
Best plumber in the area! We had a major plumbing issue come up on St patricks day and they had someone come out immediately, fixed the issue and at a very reasonable cost! Thank you to Todd the technician as well!!

Review 125 (2024-05-22 - Rating: 5)
Tim was extremely nice and diligent. My problem was bigger than we thought but he left me confident we would find a solution to the last part of the project.

Review 126 (2024-02-21 - Rating: 5)
Prompt next day service. Friendly and informative. Video scanned the system after restoring flow. Found defective connections and showed the damaged portions. Supervisor ran the video scan and gave the repair estimate. Work done is backed with 3 month guarantee.

Review 127 (2024-03-18 - Rating: 5)
The technicians name was James, not Justin. He was pleasant, covered everything in the quote prior to doing the work, and unclogged the sewer and basement drain. He arranged with Rich, his field supervisor, to come to my house to take a camera to determine if the connection from the house foundation to the sewer line showed any problems. James said this would be at no additional cost.

Review 128 (2024-11-26 - Rating: 5)
Excellent quick professional service. Highly recommended

Review 129 (2024-05-28 - Rating: 5)
Came earlier than expected, which was good, very professional also very caring took lots of time explaining and trying to help us! Would definitely call them again.

Review 130 (2024-07-01 - Rating: 5)
Great customer service and fast work! The employees were very informative during the process as well. Thank you!!

Review 131 (2024-05-28 - Rating: 4)
I had a great experience. Everyone has been very helpful and thorough. I appreciate your quick response and troubleshooting to resolve the issues.

Review 132 (2024-01-04 - Rating: 5)
Prompt, courteous, and 24/7 service! You cant beat that. The guys that came out to my house today did an amazing job. They cleared the blockage quickly, they explain to me what was going on, and everything is back to normal! Thank you!!

Review 133 (2024-09-18 - Rating: 5)
The guys got my main line cleaned out very quickly and everything is flowing again, thank you!

Review 134 (2024-06-19 - Rating: 5)
Brent and james did really well. very friendly and knowledge abe. had a very pleasant experience with both of them.

Review 135 (2024-01-12 - Rating: 5)
Horrible weather for the scheduled 8-9am appointment, but the team showed up in the time slot as promised. Professional, friendly and got right at it. Made quick work of a clogged p-trap and the garage drain is good as new!

Review 136 (2024-11-05 - Rating: 4)
Japanese was very friendly and made sure our drains were running. Thank you.

Review 137 (2023-12-07 - Rating: 5)
Karson was the tech that came out. She is awesome! She took her time to figure things out and she wasn’t for sure so she called her boss Andy. He was very nice. Roto rooter get things fixed the right way! Thank you!

Review 138 (2024-12-15 - Rating: 5)
Roto Rooter tech. Showed up early which was great. He was very professional and polite. He took care of our problem and did a wonderful job. We recommend very highly. Thank you for the great service.

Review 139 (2023-12-03 - Rating: 5)
They were able to come in the evening on the same day they were contacted and fix my problem quickly. The crew that came out to my home was very friendly and professional and had the job done in not time. They cleaned up the mess and I wasnt even able to tell there had even been a problem to begin with. I would definitely recommend this company to anyone!

Review 140 (2024-09-03 - Rating: 5)
Roto Rooter had always done a great job servicing my rental properties.

Review 141 (2024-07-05 - Rating: 5)
Everyone was very helpful and patient with me. I appreciated the kindness and how everyone was so helpful. BRENT was awesome!!

Review 142 (2024-07-18 - Rating: 5)
I was very pleased with James and the work that he completed.. Everything is running smoothly!!

Review 143 (2024-12-04 - Rating: 5)
I had two young men who were on time, come in, and fix my leaking hot water valve. Plus, I put in access to my plumbing for my drains. They were very professional, fast, knowledgeable, and cleaned up afterward. They graunteed the work. Depending on what was done. Just like anyone else in the plumbing business, you will have to expect to grind your teeth and open the wallet.

Review 144 (2024-08-05 - Rating: 5)
Excellent service—great servicemen! Came same day I called, so thanks for the help!

Review 145 (2024-04-26 - Rating: 4)
John did an excellent job, however, I was disappointed to learn that new ownership charges 50% more than previous , and that despite us using them for many years - they were unaware of who we were and us having multiple properties.

Review 146 (2024-07-11 - Rating: 5)
They quickly found the issue and fixed it. I will post back if I have any issues going forward, but they also have a warranty.

Review 147 (2024-04-04 - Rating: 5)
The technician was very aware of his job and fixed the problem with my dripping water pipe. I would recommend them to anyone who needs help with their plumbing 👍🏽👍🏽. Thank You for your services…

Review 148 (2024-09-16 - Rating: 5)
The guys were very polite and did good job. thanks

Review 149 (2024-02-13 - Rating: 5)
Came out when they said they would. Professional and friendly. Reasonably priced. 3 month warranty on job. Cleaned out tree roots and recommended watching excess hair in bathtub drain. Highly recommend!

Review 150 (2024-11-10 - Rating: 5)
Tim did an excellent job with my plumbing service.

Review 151 (2024-08-24 - Rating: 5)
The price went up on drainage cleaning. Royce did a Great job like always.

Review 152 (2024-11-07 - Rating: 5)
Very quick at getting me an appointment and once arrived he was very friendly and quick to address the issue. He even stayed to be sure the drain was completely cleared! Thank you to this very polite young man!!

Review 153 (2023-12-05 - Rating: 5)
Exceptional customer service and professionalism. We found ourselves in an emergency situation, and they made sure to squeeze us in same day. Andy and Kyle are great!

Review 154 (2024-04-02 - Rating: 5)
The tech Kyle was vary nice and honest.everyone did get and got it cleaned fast! I Didn’t feel pressured to do anything other than fix my issue!Thanks again

Review 155 (2024-07-05 - Rating: 5)
Tim was professional and courteous while resolving the situation of our drainage issue.

Review 156 (2024-03-17 - Rating: 5)
Dustin was great, he was prompt, professional and knowledgeable. He answered all of my questions and proved to me the clog was declogged. I will be calling them for all my needs moving forward.

Review 157 (2024-03-05 - Rating: 5)
They were great, they had a hard time using their usual methods, and they didnt give up and ended up fixing the issue. Great Job, really friendly, and left the area clean.

Review 158 (2024-11-18 - Rating: 5)
My technician was a. Wonderful man took care of the problem right away so kind

Review 159 (2024-04-29 - Rating: 5)
I had terrible drainage before I called. James came out and got the job done! Very professional and very well priced.

Review 160 (2024-09-30 - Rating: 5)
They were very helpful and explained what needed to be done.

Review 161 (2024-02-19 - Rating: 5)
They came and looked everything over and went to work fixing the problem. I would recommend them to anyone. Very friendly and courteous. Cleaned up when they were done.

Review 162 (2024-04-06 - Rating: 5)
The service was great and James and Rich was excellent workers. They explained every step to me. A++ for your company and your workers.

Review 163 (2024-03-02 - Rating: 5)
Great experience all of the team were very down to earth ,professional & friendly and would recommend if you want the job done right the first time give them a call.

Review 164 (2024-07-12 - Rating: 5)
Cant remember the tech name, but he was professional and helpful, he did a good job. Give him a raise

Review 165 (2024-08-26 - Rating: 5)
Great service. Can you text me the total cost?

Review 166 (2024-06-03 - Rating: 5)
The guys that came out to were very understanding and helpful. They explained the situation and give professional feedback and advice

Review 167 (2024-10-14 - Rating: 5)
He was polite and explained what he was going to do and did it quickly

Review 168 (2024-09-04 - Rating: 5)
We got a very comprehensive explanation of our problem, which was taken care of quickly.

Review 169 (2024-10-07 - Rating: 5)
Knew what they were doing. Very efficent and professional

Review 170 (2024-07-27 - Rating: 5)
Tim was a really great guy surley a asset to your company

Review 171 (2024-08-30 - Rating: 5)
Very nice customer service, professional, personal and quick scheduling!

Review 172 (2024-12-12 - Rating: 5)
Very happy with how quick Roto-Rooter was to respond to my emergency. Would absolutely call again.

Review 173 (2024-10-10 - Rating: 5)
Great service, very happy with the work done.

Review 174 (2024-02-16 - Rating: 5)
Friendly, courteous and efficient. Fairly priced and no mess to clean up. I am very pleased with your service. Thanks for the quick response. Kurt

Review 175 (2023-11-28 - Rating: 5)
They made a trip back out to my residence when it was only 23 degrees out. I greatly appreciate their attention to detail despite the freezing conditions. Very thankful for the good service!

Review 176 (2024-11-10 - Rating: 5)
Quick service at an affordable cost even on the Weekend!

Review 177 (2024-11-04 - Rating: 5)
Very knowledgeable and friendly, showed up on time and stuck with job until finish. Very nice workmanship and clean up after job. Very fair billing. Make sure and keep Dan give him a raise

Review 178 (2024-08-30 - Rating: 5)
Quay was a awesome worker very polite and did a gret job

Review 179 (2024-10-14 - Rating: 5)
The technician did a great job nice young man

Review 180 (2024-04-11 - Rating: 5)
Excellent all the way around. Came early, did the work in a timely fashion very clean after work done and very pleasant and professional. A+

Review 181 (2024-06-27 - Rating: 5)
Very professional. Cleaned up the area to have it look just like they found it. NICE JOB

Review 182 (2024-02-28 - Rating: 5)
Rich , Andy and their crew were friendly and did a great job . Roto rooter always comes through and in a timely manner .

Review 183 (2024-05-09 - Rating: 5)
The plumber Aaron, did a great job in a tight area. Great to work with. Would definitely use them again.

Review 184 (2024-10-22 - Rating: 5)
I recommend Roto-Rooter for main drain issues, which is the only thing weve needed them for thus far. Technician Quay of Roto-Rooter did an excellent job. Not only was his performance excellent; he was very respectful of us and our property and he displayed great patience and thoroughness when responding to our questions. Roto-Rooter should be proud to have him on their team.

Review 185 (2023-12-21 - Rating: 4)
Oustanding job getting clog removed in timely manner and technician has been out before. He is awesome! Very expensive or I would given it a 5!