Flow Master Plumbing & Pump Service, Inc

Located in Oxford, North Carolina

Address: 402 Hillsboro St, Oxford, NC 27565, United States

Phone: +1 919-693-9221

Rating: 3.2

Review 1 (2022-07-15 - Rating: 5)
My well pump went out last year on a Friday night. Flowmaster was the only company able to get to me over the weekend. They arrived next morning and not only repaired the pump but advised me on several systems the previous home owner had installed. These systems were unexessary and costly to repair. James offered several options to repair or bypass these systems. We ended up bypassing these systems and replacing the pump. Great service and James was very upfront about not being the cheapest option in my area, but guaranteed the best service. He delivered quality service and incredible customer service.A year later (yesterday) the pump he installed went out again. I called and they came out right away (within 40 minutes) they diagnosed the problem and advised that there was a chance the issue wouldnt be covered under my warranty. They had my well repaired next day and James went out of his way to make sure the part replacement was covered under warranty. He even cut me a HUGE break on the labor costs.Honest, professional, and quality service. Couldnt recommend them more.

Review 2 (2022-07-14 - Rating: 5)
Ive used Flow Master for 2 big jobs in my house. Once to replace my aging hot water heater and a toilet, and most recently to replace my well pump, well tank, and filtration system.Both times, the owner has come out before the work and provided me an estimate as well as outlined any potential problems they might face when work started. Both times the work was completed on the day the work was started (and none of the problems outlined were an issue, so it wasnt some ploy to justify increased charges). James walked me through what he did (and why), made sure everything was working, and cleaned up before leaving. For both jobs, the quoted cost was what I was charged.He also took the time to answer my questions about other systems in my house completely unrelated to the job I had hired him for (air conditioner questions, gas log questions, future plumbing issues to watch for, etc.)I will gladly use Flow Master for future plumbing needs.

Review 3 (2019-09-02 - Rating: 5)
Our well stopped working. I called James and he said he would try to get here that day. He called me and said he would be out first thing in the morning. He and his crew were on time. They quickly diagnosed the problem and told us what needed to be done and the cost. In two hours our system was fixed and we had water again for the first time in 4 days.The crew was efficient and cleaned up after themselves. I highly recommend calling them.

Review 4 (2019-07-31 - Rating: 5)
Just purchased a town-home and had a leak in the remodeled upstairs bathroom. Michael was sent right away and fixed the problem. He found that the contractor who did the remodel installed the spout incorrectly. Michael was courteous and a man who took a lot of pride in his work. He did not leave until he was sure that the problem was fixed. I highly recommend Flow Master and if I ever need or know of anyone that needs plumbing work, I will be calling and will recommend them to everyone.

Review 5 (2018-05-09 - Rating: 5)
My well pump went out on us and I needed someone to fix it ASAP! James was quick on getting someone out to my house and fix it ! GOOD WORK! Definitely going to save you guys for next time !

Review 6 (2016-09-26 - Rating: 5)
Mr Luis Guterrez wants to say we have horrible customer service because his sister called us out twice to fix a problem and when we got there someone else had started the job and he did not want to pay for the service calls so Mr Gutierrez if you are going to post something negative about a company why not try telling the truth of the matter .

Review 7 (2019-05-02 - Rating: 5)
I have used flow master plumbing for the last 12 yrs. They do a very good job with all my plumbing needs

Review 8 (2019-06-10 - Rating: 5)
I highly recommend Flow Master for all your plumbing needs. They are a family owned business, very professional, knowledgeable and honest.