Full Nelson Plumbing Heating & Cooling
Located in Overland park, Kansas
Address: 4901 W 136th St, Leawood, KS 66224, United States
Phone: +1 913-782-7473
Rating: 4.7
Services
- Identifies as veteran-owned
- Identifies as women-owned
- Repair services
Categories
- Plumber
- Air conditioning contractor
- Air conditioning repair service
- HVAC contractor
Photos
Latest Fire Recovery & Restoration Services
Comments
-
Review 1 (2023-06-09 - Rating: 5)
James came out to inspect a sewer back up and was able to solve the problem for an affordable price. Took 1 visit start to finish. The ladies in the office are wonderful to work with for scheduling and communications. -
Review 2 (2022-12-01 - Rating: 5)
When I bought my house, I signed up for the yearly maintenance package and I am so glad I did! All of the technicians are wonderful. I am not pressured to buy extra things. Full Nelson is exceptional! If you are looking for the best bang for your buck in a maintenance plan, Full Nelson should be your choice. -
Review 3 (2021-02-17 - Rating: 5)
If I could give this company 10 Stars I would because 5 Stars does not justify how good this company really is. On 2/16/2021 we had a pipe burst in our home and as Murphys Law would have it, the pipe didnt burst until after business hours so naturally, I was panic stricken thinking who am I going to find to fix it at night. I called a couple of companies, and while one was nice, neither could get me in for 3 days. I called Full Nelson and they dispatched the call out to one of their emergency experts and told me to expect a call within 20-30 minutes. Not but 10 minutes had past and Zach was on the other end of the phone. He was professional, honest and willing to talk through options to ensure I was comfortable with the decisions being made about my situation. I was anxious about the pipe burst because I have 2 kids and no water and wondering how in the world I was going to get this fixed while having to work the next day but also wondering financially how this was going to affect me and he was able to take me from super anxious down to a very calm level just during our conversation. The company scheduler called me by 9 a.m. on 2/17 to schedule Justin to come out to my house to fix the issue. She told me he would be there between 11-1p and he would call when he was on the way. This lovely woman called me back at 11:15 a.m. and said that he was still on a job and that he may be slightly later than expected. WOW - what service! In walks Justin at 1:45 p.m. another AMAZING expert in the field! Justin was professional, honest, built my trust immediately and I was even comfortable leaving him alone in my home while I got my daughter to school for play practice and then returned to inspect the work. He kept me informed of what he found, what he had to do to fix the problem and what the cost would be every step of the way. Zach and Justin should be commended by their superiors and given a big raise because its because of their professionalism, honesty and calm nature that I chose to not only have Full Nelson fix my issue but I also signed a home contract to have them start working on our AC/Heating and Plumbing going forward. Now lets talk money....this company is fair, honest and does not rip off their customers. They could easily increased pricing and taken advantage of people due to the weather and the conditions we are in here in KC but nope, they are honest and fair. I have already recommended them to 3 co-workers just this morning. Many thanks to the customer service scheduler for being just as kind, just as professional and provided wonderful attention to our account. Employees like Zach, Justin and the scheduler are what allows a company to build a great reputation but more importantly keep a good reputation. I hope the owners and managers of this company give each of these individuals a big raise and a nice pat on the back for a job well done! Thank you all so much - you are truly an amazing company who knows what customer service is all about! -
Review 4 (2020-10-22 - Rating: 5)
Had a stack plumbing replacement, the price for the work and expertise of staff were both absolutely fantastic. The work was clearly described before hand and was of great quality. The staff who came to do the work were knowledgeable, friendly, wore adequate ppe and completed the job without any problems. Based on the level of service we received this will be our go to company in the future. -
Review 5 (2023-06-18 - Rating: 5)
Great company that doesnβt try to up sell to make more money. Had an issue with our A/C and they came out that day, diagnosed the problem, provided a quick fix until we purchased a new unit. Install was very clean and professional- thank you! -
Review 6 (2022-06-22 - Rating: 5)
Corky *****He was very professional, extremely knowledgeable and, honest. He was not out to spend my money. He was there to do a good job while being conscience of my budget.Very much appreciated his thoroughness.HIGHLY RECOMMEND CORKY! -
Review 7 (2023-01-06 - Rating: 5)
Great same day service.Ray did an outstanding job.Will use them again.Tom FletcherFletcher Remodeling and Painting -
Review 8 (2023-01-25 - Rating: 5)
Another five Star Plus job from the technicians at Full NelsonMy go-to guys for plumbing heating and coolingPerfect job every timeHave used them for drain repairsheating and air conditioning installtoilet installationFaucet installationHighly recommended to all -
Review 9 (2023-05-15 - Rating: 5)
Came and helped almost immediately, at night, during a thunderstorm to fix a broken faucet and water valve. Excellent service, professional, and reasonable. -
Review 10 (2022-11-25 - Rating: 5)
David was solid, explained everything, went through options, checked the appliances in question and fixed the issue. Great job, solid company. -
Review 11 (2023-03-24 - Rating: 5)
Very thorough, explained what he was doing: and what the price would be. No hidden charges. Fixed two sinks and the toilet. -
Review 12 (2021-10-27 - Rating: 5)
I have a your contract with full Nelson plumbing. They came on time, and got the job done with good explanations. Very kind people. Thank you very much. -
Review 13 (2022-09-15 - Rating: 5)
Replaced a main water valve for the house in an hour. Great, prompt work! Thanks so much! -
Review 14 (2020-04-14 - Rating: 5)
Called with an issue with our business and they came out within 24 hours. Very professional, to the point and reasonable on the price. -
Review 15 (2023-08-28 - Rating: 5)
Josh was very helpful on two shower valve issues. -
Review 16 (2020-12-03 - Rating: 5)
Justin was very professional, and knowledgeable . Super friendly and Pleasant. Would highly recommend himπ€π€ -
Review 17 (2023-07-29 - Rating: 5)
Travis was friendly, helpful, and got the job done quickly. -
Review 18 (2023-03-17 - Rating: 5)
Very friendly and showed up right on schedule -
Review 19 (2021-05-24 - Rating: 5)
I would like to thank everyone at Full Nelson but mainly Corky, Mike, Bo and Dallon. Corky sold us a really nice heat and cooling system (it really is impressive) Mike, Bo and Dallon came out and installed it all and honestly the whole experience has been stress free, the work professional, the quality, impressive and the equipment works great! Thanks to all of you we will be sleeping good tonight! 5 stars for each of you! we will be bragging about this a lot for some time, and Corkys banana bread is awesome! -
Review 20 (2023-03-20 - Rating: 5)
Great service -
Review 21 (2020-03-07 - Rating: 5)
Fast service at a reasonable price.