Roto-Rooter Plumbing & Water Cleanup

Located in Overland park, Kansas

Address: 8600 W 95th St #100D, Overland Park, KS 66212, United States

Phone: +1 913-553-6857

Rating: 4.9

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-03 - Rating: 5)
Anthonys the man. He came to our house and fixed the problem.He was very knowledgeable and told and showed us what the problem was.Not only that, I asked him questions about other things that might be issues and after he fixed the issue, he answered all my other questions and gave me recommendations for next time on what could be done for better running of pipes in the future. He was very personable and friendly and probably my favorite rooter man that has entered. Very informative on everything he was going to do. Very nice man.

Review 2 (2024-12-27 - Rating: 5)
Carlos did an awesome job. Arrived quickly and was very professional and took care of the problem. He was even able to get someone out same day with a camera as well to try and figure out root cause. These guys will be my go to in the future if another issues arises.

Review 3 (2025-01-04 - Rating: 5)
I had a drain back up and Carlos came out late at night and was super helpful. Speedy service and took time to give me some tips. First time homeowner, so I really appreciated the info. Thank you Carlos :)

Review 4 (2024-12-29 - Rating: 5)
Carlos came out and was able to diagnose our issue and take care of the problem. He was here until a late hour and his demeanor was as if we were the first customer of his day. We appreciate his help and are relieved to not have to deal with the “worst case scenario”.

Review 5 (2025-01-01 - Rating: 5)
Andres and Landon were such a fantastic help. Andres didnt just give up on us, he kept trying and trying to get this massive root out! Even after they got it out Landon the supervisor came in with the scope just to double check. This guys were super professional and did the job correctly!

Review 6 (2025-01-03 - Rating: 5)
Anthony came to our house and helped with our backup pipes. It was cold and he didn’t rush thru it and was very personable and even let us know somethings that might be fixed able later in the future. He was very nice.

Review 7 (2024-10-05 - Rating: 5)
We received extremely fast service, within less than an hour of our call. Carlos was a great tech and explained everything so we felt comfortable. I felt like we got a great deal and have peace of mind with a 6 month warranty. We will definitely call Roto-Rooter for any future needs.

Review 8 (2024-11-27 - Rating: 5)
Anthony was at our house less than an hour after we called with a backed up drain, and less than an hour later he was packing up and our drain is working properly! Really appreciated the speedy service, especially right before a holiday, and his friendly disposition. His work comes with a 6-month guarantee and if we experience drain issues in the future, Roto Rooter will be our first call.

Review 9 (2024-12-19 - Rating: 5)
The representative was knowledgeable, friendly and efficient! It was easy to schedule and had service within hours. I needed a specific time because of work and they were there within minutes of when my timeframe would begin. Time frame was 3 to 5. They were there at 3:05 . I will use them again if I have any other plumbing issues!.

Review 10 (2024-12-05 - Rating: 5)
I decided to write this review because my own trust in Roto-Rooter was based off of previous reviews.We are absolutely thrilled with the service we received from Roto-Rooter! Our technician, Samuel, was outstanding from start to finish. Not only was he highly knowledgeable and efficient in diagnosing and fixing the issue, but he also took the time to explain everything clearly, which we really appreciated. He was personable, friendly, and made us feel completely at ease throughout the entire process. Even though some walls had to be opened up, he kept the areas as small as possible and the damage was minimal, and he was very careful to keep everything as neat and tidy as possible. When he finished, there was absolutely no mess to clean up — it was like he was never there! We truly appreciate Samuel’s professionalism and expertise, and we will DEFINITELY be using Roto-Rooter for any future plumbing needs. Highly recommend!

Review 11 (2024-12-09 - Rating: 5)
My experience with Roto-Rooter was outstanding from start to finish. It began with Nisha, the customer service dispatcher, who was professional, courteous, and incredibly understanding while taking my information. Then came Andres, who was very helpful and put in his best effort to address my plumbing issues.Lastly, Chris was truly exceptional. Friendly, polite, and professional, he went above and beyond to resolve my plumbing problems. He patiently answered all my questions, offered tips to help me maintain my plumbing system, and efficiently took care of everything. Thanks to him, I now have peace of mind.

Review 12 (2024-11-26 - Rating: 5)
Anthony Was very professional made sure everything was protected. Did an excellent job cleaning the drain and protecting everything around it. It started as a sewer back up so naturally, I had to finish with the Clorox. This was the third time I used Roto-Rooter. 👍

Review 13 (2024-12-19 - Rating: 5)
Chris did an awesome job with explaining everything he was doing before he did them. He installed the new toilet and cleaned up the area and carried the old toilet out . I would definitely recommend him and your company to anyone who needs plumbing services.

Review 14 (2024-12-01 - Rating: 5)
Of course it was a holiday weekend & the first snow. Anthony was an amazing person to have knock on your door at 9PM. Knowledgeable, pleasant despite the circumstances, got us flowing & set up a follow up with a cam snake. He was wonderful during something stressful.

Review 15 (2025-01-03 - Rating: 5)
Called them with a backed up sewer line just before 9pm. Carlos was on site fixing the issue within the hour. Explained what he was going to do, what were the potential outcomes and what the costs associated would be.

Review 16 (2024-10-15 - Rating: 5)
I highly recommend Roto Rooter. I called them for a floor drain back up in my mechanical room and they scheduled me for a 2hr window. Unfortunately, their schedule got backed up that day and even though they said they could make it that evening, I decided to reschedule for the next morning. They were right on it the next morning and their Service Tech Anthony was amazing! He was very courteous, made sure he didnt make a mess of my floor as he walked through my house by placing booties over his boots and walked me through the whole process. Anthony was able to unclog the floor drain and he took the time after to spray cleaner and wipe down any mess that was made in the area. Thanks Anthony and Roto Rooter!

Review 17 (2024-12-22 - Rating: 5)
Andres was very helpful and knowledgeable. I would recommend him to any of my friends or family and I’d be happy to have him out again if I have any problems in the future. Overall great experience with Andres.

Review 18 (2024-11-22 - Rating: 5)
Had an emergency situation with sewage backing up & Carlos arrived within 2 hours of calling. He was very respectful, attentive and informative...all of which I appreciated...and had my line clear within 30 minutes. Verrry grateful. Alhough services are a little pricy, would highly recommend.

Review 19 (2024-11-14 - Rating: 5)
The gentlemen that came out were proficient answered all my questions. Once finished they cleaned up after themselves. Not that I would want to have to use them again, but if the need arises I would definitely call Roto-Rooter again.

Review 20 (2024-11-30 - Rating: 5)
Anthony was fantastic. What started as a clogged tub ended up cabling both the main drain line as well as the secondary line. Bit of frustration at every turn with the pipes, but Anthony was a great help and we got everything opened up

Review 21 (2024-04-29 - Rating: 5)
Mario was amazing! He came, with us giving short notice and replaced our water heater in less than a day. He was kind and knowledgeable and explained every detail. Thank you!

Review 22 (2024-12-08 - Rating: 5)
Anthony was AMAZING!! We just moved into our new home and found a clogged drain and he was here to fix it FAST! Super professional and extremely knowledgeable

Review 23 (2024-12-04 - Rating: 5)
Anthony was a great communicator and very respectful of our home. Would be happy to have him next time we need plumbing help in the future!

Review 24 (2024-10-28 - Rating: 5)
Every time I need Roto Rooter, they come right out and fix the problem, and I love that they put shut off valves at each location, at my refrigerators and my Spicket I asked him to put in, such beautiful work. Thank you for always being there for me.

Review 25 (2024-12-23 - Rating: 5)
Andy was knowledgeable, professional, efficient, and very easy to work with. He did a wonderful job and would definitely use him again.

Review 26 (2024-11-04 - Rating: 5)
Christopher was very friendly and knowledgeable. He came in and was very honest with what needed to be done and pricing, laid everything out for me and got things done quickly.

Review 27 (2024-11-11 - Rating: 5)
Carlos was a complete professional. We appreciate his honesty and help. Will definitely recommend RR to anyone looking for a reliable plumber.

Review 28 (2024-11-03 - Rating: 5)
Today/last night has been very stressful with our plumbing issues however there was a sense of peace that this company could come out and try within everything in them to resolve the issue however it was not out of their control but it was due to my landlord not willing to pay to go the next route! I appreciate the company/workers and their knowledge

Review 29 (2025-01-03 - Rating: 5)
Carlos did a great job explaining the process and the solution. Very professional and careful to be clean in my home

Review 30 (2024-08-04 - Rating: 5)
Carlos was very professional. He went above and beyond to fix our situation. Highly recommend Roto-Rooter to everyone if all you employees are like Carlos.

Review 31 (2024-09-22 - Rating: 5)
Caleb did a very thorough job and was very respectful of our house. He came out on a Saturday night and fixed our problem. I would use him anytime.

Review 32 (2024-10-28 - Rating: 5)
Tammy Frawley and her partner Jess did an outstanding job of cleaning up my basement after a sewer line overflow. Kudos to both of them for their hard work!

Review 33 (2025-01-02 - Rating: 5)
Anthony was great. Very professional and personable. Fixed my issue in no time.

Review 34 (2024-11-28 - Rating: 5)
Andy, was incredibly helpful! He made an emergency trip out of his way on Thanksgiving and fixed all the problems. Highly recommended!

Review 35 (2024-06-29 - Rating: 5)
Juans team is absolutely outstanding, they made a situation that was so stressful being in a new house alot more calming and explained everything to us properly to make sure we understood. By far the best and the only people I will be using for further instances or as recommendations. Words cant even explain how happy me and my wife are with the amount of work that was completed in 2 day.

Review 36 (2024-09-25 - Rating: 5)
Mario was so friendly. He got our new kitchen faucet installed in less than 30 minutes. Its looks and works amazing.

Review 37 (2024-11-09 - Rating: 5)
He was on time and very polite, he went out of his way to work with us and i would absolutly recommend him to anyone

Review 38 (2024-11-16 - Rating: 5)
Carlos was super nice and efficient! He was able to get the clog all cleared out and everything back in working order. Thank you!

Review 39 (2024-12-13 - Rating: 5)
Anthony was amazing he explained everything he was doing in great detail , I had my main drain unclog he stayed at it until he fix the problem thanks again.

Review 40 (2024-09-22 - Rating: 5)
Carlos was completely professional and knowledgeable. He fixed our issue and was very transparent throughout the process. We are very satisfied with our experience!

Review 41 (2024-07-06 - Rating: 5)
They were great. Came out when we needed them. Arrived when they said they would. Figured out right away what was causing the blockage. Had it fixed in 15 minutes. Left with everything cleaned up. Fair price. Will definitely use them again.

Review 42 (2024-06-27 - Rating: 5)
William was our plumber who helped unstop our bathroom sink. He was very knowledgeable and informative of the work he completed in a timely manner. We are very thankful to have him be the one who assisted us today. Thank you again!

Review 43 (2024-12-09 - Rating: 5)
Andres was very helpful and was able to answer all our questions. We would recommend Roto Rooter, the service was excellent.

Review 44 (2024-12-19 - Rating: 5)
Great work from Carlos. Provided great recommendations and eased our concerns. Would definitely recommend to others!

Review 45 (2024-11-01 - Rating: 5)
Quick and very truthful guys, did great work and responded to our call very fast. Will definitely use again!

Review 46 (2024-10-26 - Rating: 5)
Anthony was here within an hour of me calling. He did a great job not only fixing the problem but explaining what was going on.

Review 47 (2024-09-02 - Rating: 5)
Carlos was very helpful with my clogged drain. Friendly and made sure everything was taken care of before he left. Would have them back for any future problems!

Review 48 (2025-01-07 - Rating: 5)
Carlos and team were fantastic! Resolved our issue quickly and professionally!

Review 49 (2024-12-22 - Rating: 5)
I can’t say enough good things about Christopher! Our water heater broke and they came right out and fixed it and it was even on a weekend!

Review 50 (2024-10-24 - Rating: 5)
Andres did a fantastic job!! He got here so quickly and had the job done in less than an hour!!

Review 51 (2024-11-21 - Rating: 5)
Thank you so much for helping us reclaim our guest bathroom your service was quick and efficient and very polite and respectful

Review 52 (2024-08-13 - Rating: 5)
Fast and friendly, came the same afternoon after I placed a service call. Also charged 1/3 the price of a local competitor. I will use them forever!

Review 53 (2024-10-03 - Rating: 5)
Anthony came within 35 minutes of my call ,fix the problem and did a great job. I would recommend him to anyone who needs help.

Review 54 (2024-10-06 - Rating: 5)
Great service and customer service. Able to come on a Sunday morning and knew what he was doing and efficient. Highly recommend

Review 55 (2024-11-18 - Rating: 5)
Carlos was friendly, quick, and knew his stuff. Overall, great experience.

Review 56 (2024-09-05 - Rating: 5)
Carlos came out late and took care of the problem with ease. He was very informative throughout the process. Thank you Carlos!

Review 57 (2024-07-12 - Rating: 5)
Brad was amazing. We will recommend him to anyone and will ask for him for all of our many upcoming plumbing jobs!

Review 58 (2018-06-14 - Rating: 5)
We had a routine cleaning of drains because I have 5 girls with long hair, as part of the package they scoped my sewer. Ashton did a fantastic job with the drain cleaning. Adam scoped our sewer line and found a collapsed clay pipe. It was a pricey job but they had to dig a 9 foot hole in my yard and a 6 foot hole in my basement to filter in 70 feet of new pipe. Michael and Vernon worked diligently on our sewer repair and tried to make it painless as possible. The silver lining, Roto rooter, does not contract work out, everyone is an employee through the company, they pull permits and gave me a 7 year guarantee on the pipe which is transferable if I sell my house. I will continue to use them for my plumbing needs.

Review 59 (2024-01-30 - Rating: 5)
Jeremiah was absolutely amazing! He got her and noticed we had a special problem to deal with since we just moved in and didn’t know we were on septic! He educated us, was able to fix the problem and gave us some good advice moving forward! We couldn’t have solved this problem without him!

Review 60 (2024-09-02 - Rating: 4)
Carlos was friendly and professional. He checked out the entire situation and asked good questions before starting.

Review 61 (2023-11-15 - Rating: 5)
I was very impressed by the professionalism of Jonathan. He introduced himself and provided identification before entering my home. Once in he attempted to unclog my kitchen sink. After the second attempt he called for someone to come to help. He remained calm and maintained his professionalism even when my husband asked him numerous questions. Both gentlemen were pleasant, engaging and provide information on to maintain the line so I wont have any problems. I would highly recommend Rotor Rooter to my family and friends.

Review 62 (2024-10-01 - Rating: 5)
Anthony from Roto Rooter is top notch! Skilled, efficient, and informative, fixed my issue with no hassle.

Review 63 (2024-10-15 - Rating: 5)
Anthony was very quick and responsive. Friendly and gave advise on how to not have same problem again.

Review 64 (2024-10-08 - Rating: 5)
Anthony helped clean our main sewer line as our yearly matinence due to tree roots. Very friendly and informative!

Review 65 (2024-11-05 - Rating: 5)
Anthony was great, we appreciate his professionalism and problem solving skills.

Review 66 (2024-12-13 - Rating: 5)
Anthony was great! Super friendly and quick to solve the problem.

Review 67 (2025-01-04 - Rating: 5)
Anthony was a phenomenal tech. He completed his job and was extremely nice and professional. Very great guy will be continuing to use roto rooter services

Review 68 (2023-11-20 - Rating: 5)
The employee, Johnathan, was polite and personable. He was also straightforward and very helpful while performing his job. He got my line unblocked and was able to get someone with a camera to come and show me what went wrong. All in all, I would recommend.

Review 69 (2024-11-18 - Rating: 5)
Carlos did an incredible job.I highly recommend him as a technician!!!!

Review 70 (2024-12-17 - Rating: 5)
Anthony was amazing and figured out our issue right away and fixed it quickly!!!

Review 71 (2023-12-11 - Rating: 5)
I’m so thankful for the prompt response in handling my issue. I was able to get a same day appointment and a tech was out to my home within the hour of my appointment window. My technician William was polite, knowledgeable, and efficient. He explained the process and worked very hard to fix my drain problem. He was patient with answering all my questions. I couldn’t be more happy with the service I received today.

Review 72 (2024-07-26 - Rating: 5)
He was very quick. Professional. Very very kind and pleasant conversation while still working hard.

Review 73 (2024-02-16 - Rating: 5)
Mario was professional, knowledgeable and kind. We are glad to have him help us. And feel Roto-Rooter is a great service due to people like him. Thanks to both for being there when we needed you.

Review 74 (2023-09-29 - Rating: 5)
William did a fantastic job on our kitchen sink clean out. Very professional. Very thorough. Explained the alternatives in a clear and concise manner without any pressures to persuade in any direction that might be in their interests over ours. Couldnt have represented the company any better! Price for snaking or cabling the drain which took about an hour from pulling up to pulling away was $414. It is what it is for the service and convenience but seems up there a bit. Would certainly use again even with the cost.

Review 75 (2024-11-16 - Rating: 5)
Carlos was very, very attentive, very nice, gentlemen and I would recommend him for any service.

Review 76 (2024-11-02 - Rating: 5)
The young man that came out was professional curious, got the drain earned out and everything was cleaned up after words did a great job

Review 77 (2024-12-06 - Rating: 5)
Anthony was a great help. I would recommend him to anyone looking for plumbing help.

Review 78 (2024-11-01 - Rating: 5)
Professional and up front. Anthony was able to help me figure out the bigger issue with my plumbing.

Review 79 (2024-03-20 - Rating: 5)
Pipe that failed inside wall. They were quick and took care of our water issue. Helped us thru the process, everyone who has been out has been excellent to work with. If you have a water issue inside your house i recommend them. They know what they are doing.

Review 80 (2024-03-25 - Rating: 5)
I had a blocked drain on a Sunday evening. William with Roto Rooter showed up in 30 mins after my call and got the issue fixed quickly. He cleaned up the area and didn’t try to sell me anything I didn’t need. Definitely recommend!

Review 81 (2024-09-06 - Rating: 5)
Technician (Carlos) was kind and courteous, helped us out late in the evening.

Review 82 (2024-05-27 - Rating: 5)
Every thing went great and on a time line. people were very friendly and helpful . price was acceptable. they did not charge an extra hundred dollars to come and look at it first, when they came they went right to work. very pleased

Review 83 (2024-04-15 - Rating: 5)
John and his team at Roto Rooter came out and solved our issue of tree roots and a decomposed pipe with ease! Not only did they accomplish what another company couldnt, but they did it efficiently and we had working plumbing in under two days!If youre having pipe issues, save yourself some time, money, and a headache, and call these guys!

Review 84 (2024-10-17 - Rating: 5)
Highly recommend. Extremely professional and polite. Roto-Rooter should be proud.

Review 85 (2024-11-28 - Rating: 5)
Tech was informative and nice as can be. Fixed our issue quickly.

Review 86 (2024-09-09 - Rating: 5)
Carlos was great, came very quickly and got the job done fast!

Review 87 (2024-10-22 - Rating: 5)
Anthony was very professional and honest. Would definitely use them again.

Review 88 (2024-01-04 - Rating: 5)
William is super kind and helpful! I really loved that he was able to explain things to me in such a way that I felt reassured that everything was going to be taken care of and also he has a very calming voice and demeanor. Truly thankful for him helping me!

Review 89 (2024-11-14 - Rating: 5)
Great experience and got out to us fast to fix our sink issue

Review 90 (2024-01-07 - Rating: 5)
Dashawn was amazing, professional, sympathetic to our problem and just downright amazing! I really appreciate his help and willingness to explain our issues and be completely honest about work needed. He definitely gets 5 stars from me.

Review 91 (2024-11-01 - Rating: 5)
Anthony was great!! Did an awesome job and in a timely manner!! Thank you!!

Review 92 (2024-10-24 - Rating: 5)
Project was done well and in a timely manner. Polite and educated tech. I am pleased.

Review 93 (2024-04-11 - Rating: 5)
I can not say enough good things about John and Brett! They are kind, caring, intelligent, and masters of their craft! When I think of them the expression “dream team” comes to mind! Thank you guys for everything! We will forever be grateful for you both!

Review 94 (2024-11-06 - Rating: 5)
Anthony got out here fast and was able to get me flowing! Huge relief.

Review 95 (2024-12-19 - Rating: 5)
The rep was prompt and very professional. Would definitely recommend!!

Review 96 (2024-07-09 - Rating: 5)
The technician was thorough in explaining what needed to be done and finished in a timely manner. I was pleased with the service received.

Review 97 (2024-12-14 - Rating: 5)
Amazing service professional and informative. Explained all our options thoroughly!

Review 98 (2024-10-30 - Rating: 5)
Amazing, customer service and very knowledgeable. Tech was super helpful and friendly!

Review 99 (2024-10-27 - Rating: 5)
They came for an emergency on a Sunday, fixed everything and took great care of us!

Review 100 (2024-02-01 - Rating: 5)
I recently had an urgent plumbing issue and called this plumber in the late afternoon. I was impressed by their prompt response and efficient service. The plumber was professional, fixed the problem quickly, and left the area clean. I highly recommend their services for their reliability and skill.

Review 101 (2023-11-27 - Rating: 5)
Dashawn is fantastic! He came and diagnosed the problem and provided information on how he would go about fixing the issue. He was very quick, thorough, and knowledgeable. I will be requesting him every time when contacting Roto-Rooter for my plumbing needs!

Review 102 (2024-11-09 - Rating: 5)
Did a great job! Fixed three clogged drains for us in no time at all!

Review 103 (2025-01-02 - Rating: 5)
They did an excellent job and were highly informative.

Review 104 (2025-01-02 - Rating: 5)
Anthony was great. Very professional and thorough.

Review 105 (2024-12-14 - Rating: 5)
Anthony was very knowledgeable and patient, professional would highly recommend

Review 106 (2021-11-18 - Rating: 5)
Chris did a great job on our home and was timely, professional, and super nice! He gave us an accurate estimate before he started the job and was definitely looking out for our best interest. He hooked up our dryer to the gas line, replaced our ice maker line, and replaced the trip lever in the bathroom. He was informative and explained everything really well so I understood what was going on. All was done really well and we were very pleased! Amazing service and definitely recommend!

Review 107 (2024-04-15 - Rating: 5)
Gentleman was professional and knowledgeable. He made a quick diagnosis. Shot me a price we agreed to, he then proceeded to complete the job as he said he would.

Review 108 (2024-04-07 - Rating: 5)
After 3 other attempts to get a plumber, roto rooter was the only one able to show up and then showed up earlier than stated. Work was done quickly and they kept us involved during the process.

Review 109 (2022-09-17 - Rating: 5)
I called late on a Friday evening and they explained a weekend service call was the same pricing as a weekday service call!!! They were able to schedule a four hour window for service on the very next day. The technician called promptly when he could head over. Came over, listened to my issue and performed his inspection. They provided the pricing for the repair upfront and completed the repair the same day. The technician even discussed a few other small things he saw that would help us out in the future, gave us pricing for it, and told us to call if we decided to pursue the repairs. Overall, great service and very professional! 100% will use again!

Review 110 (2024-12-21 - Rating: 5)
Carlos was incredibly professional, knowledgable, and able to solve an issue we have encountered for years now. This is our first time using the company, and its clear they know what theyre doing. The response time was better than any company weve worked with in the past.

Review 111 (2024-04-28 - Rating: 5)
No pressure, up front costs! Mario was super friendly and walked me through the entire process. Our bathroom is functional once again! Thanks for battling the elements!

Review 112 (2022-06-22 - Rating: 5)
Ben was awesome! He was very friendly and professional. He really knew his job. He explained everything along the way and performed his job just as he said he was going to. He then cleaned up everything before leaving, explaining the service fee and coupon discount, etc. We would definitely call them again. I’m still amazed how good his mood was for it being late at night and (as he said) the last call of his day. Thanks!

Review 113 (2024-01-19 - Rating: 5)
The two gents who came to service the problems with the pipes were here much of the day, and they didnt leave until everything was working. They were friendly and made me feel that they really cared. Roto-Rooter is the only plumbing company Ill ever call.

Review 114 (2024-02-09 - Rating: 5)
Great experience with Roto-Rooter! They came same day and took care of a clogged drain. Mario was super kind and did an awesome job!

Review 115 (2023-06-27 - Rating: 5)
Had a backed up drain. William was very thorough with his assessment of the situation prior to making any assumptions. After about 10min. of walking my home he had a plan of attack and had all drains clear within 35min. of arrival.William was certain to make sure the issue was resolved by double checking all drain locations throughout my home. Even corrected a small issue unrelated without hesitation.I will have William help with any of my future plumbing needs.

Review 116 (2022-09-15 - Rating: 5)
The service this evening was beyond amazing! I had been dealing with a clogged tub for two days, and decided to call for an estimate. I am so glad I did. Keith was very honest about what services he believed would help and which would be less beneficial. He gave me an exact price quote for each of my options and explained then all in detail. After choosing one he went right to work and had the clog cleared in no time. He then proceeded to go above and beyond and clean up the nasty mess the clogged drain had left in and around the tub. He was very professional and personable. I have had to use RotoRooter three times and have always had exceptional service.

Review 117 (2024-12-15 - Rating: 5)
Carlos was very professional and solved our problem quickly and efficiently.

Review 118 (2023-08-09 - Rating: 5)
William did an amazing job! I called the company and with in 30 min they were at my house. He gave me an estimate before he did the job and what could be the problem and other solutions. Would recommend

Review 119 (2022-08-15 - Rating: 5)
The service was great. Lon Darrick showed up within 30 min of my initial call. He introduced himself and got to work right away. He checked to make sure everything was working correctly after he completed the service and left my house in the exact condition it started in. He did great work!

Review 120 (2024-04-06 - Rating: 5)
William the technician arrived quickly, communicated well with me, and cleaned the drain line thoroughly.Professional and helpful in making a stressful situation easier.

Review 121 (2024-12-14 - Rating: 5)
Anthony was knowledgeable and accommodating. Took the time to verify that the line was clear.

Review 122 (2024-10-21 - Rating: 5)
Said it would take 2 hours and it took 2 hours. Great service!

Review 123 (2023-03-10 - Rating: 5)
John is the property owner, my landlord Im Roger the tenant. John and his wife Linda are wonderful landlords, when I report an issue with the home its taken care of within 24 hours. The Roto Rooter technician that was sent to access and resolve the issue had the problem resolved in a timely manner. The technician was polite and professional as well as informative. I asked what it was that caused the the kitchen sink and tub to not drain properly. He informed me that it was just build up that happens over time and was not anything that I had done. Everything is working great, havent had any issues since. I would certainly recommend Roto-Rooter to any and all of my family and friends.

Review 124 (2023-09-20 - Rating: 4)
The young gentleman by the name of Deshaun was an outstanding person to work with. He was professional and showed compassion towards our emergent situation. Not for a lack of trying, his efforts could not resolve our issue. You have an outstanding employee and he should be commended for it.

Review 125 (2024-12-20 - Rating: 5)
Anthony is the most thorough tech both with his explanation of the services & the pricing. He has been to our house before & I was very comfortable seeing him at our front door again.

Review 126 (2022-08-28 - Rating: 5)
Our service tech Aaron was very professional. Kind, courteous and respectful of our home. We had a very unique issue with a toilet that needed some immediate attention. Aaron was on top of a solution to resolve the issue and explained what he was doing and how it would fix the problem. Overall our experience was great and it was completed in the timely manager. Thank you again!

Review 127 (2024-10-04 - Rating: 5)
Great and knowledgeable service. Kind of expensive but I guess you get what you pay for!

Review 128 (2023-08-22 - Rating: 5)
Had our sewer back up into our basement. William came out and was great. It’s always nice when you have to have strangers come in your home that they make everything comfortable. He was kind and professional. Making a bad situation just a little bit better.

Review 129 (2024-10-26 - Rating: 5)
Very fast and dependable. Thank you so much. Especially this being the weekend.

Review 130 (2024-12-22 - Rating: 5)
Fantastic job, got in done in a timely fashion, always a pleasure!

Review 131 (2021-10-01 - Rating: 5)
They promptly answered my frantic call before regular business hours. The rep was very though and understanding of my needs. The technician, Dwayne arrived promptly and quickly took care of our problem unclogging the kitchen drain line. He did a great job explaining my options as well as the service guarantee. Dwayne was friendly and quickly took care of business. I would definitely use them again as well as refer others.

Review 132 (2024-12-14 - Rating: 5)
Anthony was great! Super helpful! Our sink was clogged and it was old house and he was able to work around it! 10/10 recommend!

Review 133 (2024-06-19 - Rating: 5)
William was right on time and explained my issues clearly. I am very pleased with Roto Rooter availability and thoroughness.

Review 134 (2024-11-09 - Rating: 5)
Very kind gentleman and very skilled. Highly recommend him.

Review 135 (2022-08-11 - Rating: 5)
Our pipes started backing up in the middle of the night causing overflow into our basement. We put in a service request to Roto-Rooter at 11pm for the next morning at 10am-12pm. Our tech was running late from the previous job, but called us to let us know so we weren’t left hanging. When the tech arrived, I informed the tech of the issue and he got straight to work troubleshooting what was caused the blockage. He was efficient and courteous and kept me informed the entire time he was working. Although the cause was not explicitly identified, he still attempted to clear all of the pipes and assured me we were covered for the next 6 months if we had it happen again. We are grateful for the prompt, efficient and very friendly service our tech provided!!

Review 136 (2022-09-05 - Rating: 5)
Our technician arrived at the estimated time and was knowledgeable and professional. He got right to work and was able to correct the issue. He also provided a detailed account of how the current problem was corrected. We definitely would use their services again and would recommend Roto Rooter family and friends.

Review 137 (2023-07-30 - Rating: 5)
Cameron was able to get this done that other plumbers could not do. He’s overall professionalism was a relief for my business. He explained things and walked us through prevention and causes of issues that we understood! Will always refer him and Rooter to all my clients! Heck anyone that will listen to our story of how we gotnhwre

Review 138 (2024-12-19 - Rating: 5)
Andres was fantastic. Very thorough, very knowledgeable, and very nice. I won’t hesitate to call again.

Review 139 (2022-08-06 - Rating: 5)
Mr. Anthony was amazing he came to fix some plumbing issues in my kitchen and bathroom. He was very professional and cleaned up behind himself which I loved because I am on crutches. First person to ever do this with this company. If I could request who comes out when I have issues it would be him we truly need more people like him thank you sir for caring about your customers

Review 140 (2024-03-31 - Rating: 5)
Mario showed up on time. Very knowledgeable and had a personality. Job was done quickly. Definitely worth the 5 Stars.

Review 141 (2021-08-13 - Rating: 5)
The technician, Dwayne, was very polite and professional. It only took about 30 minutes from start to finish and he made sure everything was clean and dry after he was done. He made sure to ask if we had any questions and explained how to use the pipe shield product we decided to purchase to protect our pipes. I really appreciate that the service included a six month warranty.

Review 142 (2023-09-08 - Rating: 4)
We had sewage backing up in our basement, so we needed someone right away. Roto Rooter originally gave me a 4 hour window, but they were at my house within the hour. Great service and they didn’t try to sell me on anything!

Review 143 (2024-01-19 - Rating: 5)
We had a great experience with Roto-Rooter. Keith was quick, professional and did amazing job! I would totally use them again.

Review 144 (2022-03-23 - Rating: 5)
Im so thankful for Sam and Jasons crew! They were super responsive, polite, professional and took the time to explain and answer every question we had. As a first time homeowner, I feel relieved and confident with the work they did. Would definitely recommend!

Review 145 (2021-12-04 - Rating: 5)
I was quoted an arrival window between 10:30 and 12:30, but he didnt get here until about 1:15. I do understand that sometimes the prior job may have something go awry that would cause a different arrival time, so I dont hold that against the technician. in addition, the normal plumber that I utilize didnt have availability until Monday, and I cant go two days without use of our main bathroom/toilet, so Im not upset but I would have greatly appreciated communication from the dispatcher if there was going to be a delay so that I could have ran the errands that I had held off while waiting for their arrival. outside of that, the technician was very professional, courteous, polite, and had the issue resolved expeditiously. I appreciate that he wasnt all business and still asked some small talk questions such as inquiring about my Thanksgiving holiday and the shopping season. he honored the coupon I presented and gave an extra $10 off on top of that, and even provided me some guidance for some of the drains in my basement to help prevent this from happening in the future. and before he left, checked to make sure that I was satisfied with his service, which I very much am. thank you for being there in a pinch.

Review 146 (2022-01-09 - Rating: 5)
It was an emergency and they were running behind but they managed to get someone to my home and unclog my drain so that my bathroom worked without flooding the basement. The gentleman they assigned to my call was very kind worked quickly and still managed to answer all my questions. So thankful for this experience being almost pleasant, darn emergencies. Excellent work kind plumber and decent customer service, handled very well from beginning to end!

Review 147 (2024-09-21 - Rating: 5)
Carlos did an amazing job! He responded to my call quickly, listened patiently to our concerns, and was very thorough in inspecting the plumbing to locate the exact issue. Turns out we have 2 separate issues, and he took the time to address them all same day. Very informative and will definitely reach out for any additional plumbing concerns!

Review 148 (2023-07-30 - Rating: 5)
My Roto-Rooter guy saved the day!!!!! Just hours before a large event the plumbing at my business went on the fritz. Thank you so much for making this process easy and getting us back on our feet with just minutes to spare.

Review 149 (2022-06-10 - Rating: 5)
Ben did a wonderful job fixing two of my toilets! He was very thorough, professional, kind and explained everything with patience and in great detail. He cleaned up completelyafter he was done with both my bathrooms. I would definitely recommend Ben of Roto Rooter! He is a great asset to your Company!

Review 150 (2024-02-01 - Rating: 5)
Excellent job!. Amazing craftmanship, detail oriented and friendly service. Juan is the best plumber that I could had. 5 star service. Highly recommended.

Review 151 (2022-11-17 - Rating: 5)
The team that I worked with was amazing! They were able to resolve a situation that was made challenging by multiple factors. The cleared the clog and confirmed the line was clear all the way to the tie-in to the city system. They showed me the video and walked me through the items that they noted and the potential cause for the clog in the first place. They made suggestions on potential improvements that could be made to the system. Again, cannot stress it enough how great these guys were. At some point it changed from just another job and get paid, to truly seeing someone in need and doing everything they could to help. Great job guys!!

Review 152 (2022-08-10 - Rating: 5)
We’ve had Chris out twice for separate issues and both times did a great job! He was friendly and efficient. He explained things so we can understand. I feel the charges are fair and will definitely use roto-rooter again!

Review 153 (2021-11-18 - Rating: 5)
This was better service than I thought it would be. They are a bit pricy, if you dont have a big pot of money like me. However, they do excellent work and guarantee their work. I had Jason for my tech. Professional, courteous, and fast. He got it all done very quickly and he was very knowledgeable. 10/10 recommend!

Review 154 (2022-08-24 - Rating: 5)
Jason was knowledgeable and professional. He presented our problem with our food disposal and toilet in a way that told us he was going to do everything he could in one day. He was upfront with pricing and got everything fixed in a matter of hours. Thank you, Jason! We’ll definitely be using this company should the need arise.

Review 155 (2024-01-26 - Rating: 5)
Our tech was knowledgeable and trustworthy! They fixed our problem fast and will definitely be using them again. Highly recommend!

Review 156 (2021-12-24 - Rating: 5)
What’s worse than having a toilet that won’t flush on Christmas Eve? Having to fix other people’s toilets that won’t flush on Christmas Eve, but you’d never know it from these guys. Jason and Tuker (his mom forgot the C) were great. They worked fast, and they were so friendly and informative. I wouldn’t hesitate to recommend them to anyone. The price was fair, and it was only two hours between when we first called and they were all done. Great experience. Thank you! Now back to wrapping gifts. Merry Christmas 🎄🎅🏼🤶🏻

Review 157 (2020-07-31 - Rating: 5)
Jim and Tony did an excellent job cleaning out 6 underground gutter drains and one French drain. They arrived amazingly fast, and did a very professional job. They cleaned up after they were finished, so good you couldn’t even tell they were there. We were given some good tips on maintaining the drains, which I appreciated. I have used Roto Rooter before for different things and was always very pleased with the service. Both Jim and Tony provided superior service and I would recommend them to anyone.

Review 158 (2024-01-05 - Rating: 5)
The technician was efficient and thorough and fixed all of our plumbing issues. And to top it off, he had a wonderful personality and was so pleasant to deal with.

Review 159 (2020-09-16 - Rating: 5)
Elvis, Vernon, Jordan and the on call service man (wish I remembered his name), all were outstanding. They problem solved and decided what needed to be done to correct the pljmbing problem. Then, took care of it in a very efficient and timely manner. The were truly amazing. The cost of the repair was very fair and good. I will definitely call Roto Rooter in the future. Great Job!Thank you!

Review 160 (2022-01-14 - Rating: 5)
Victor from Roto Rooter was amazing. Once he arrived, we discussed the problem (clogged kitchen sink) and he gave me a clear and concise explanation of the problem and how he was going to approach fixing it including how long he thought it would take. He gave me the price for repair prior to starting and the bill was exactly that in the end. He was professional and polite. Amazing customer service Roto Rooter! I would definitely call again for repairs.

Review 161 (2022-11-28 - Rating: 5)
Technician name William was very professional, knowledgeable and helpful. This company is very good to use for your needs. The company is a little expensive for the service they provide but believe me its worth the money because they give you 6 months warranty. If anything happens they will do the service for free in 6 months. I will use this company in the future. If you wanted good service please give them a call.

Review 162 (2020-01-22 - Rating: 5)
We had Keith, who did an amazing job! He arrived within the hour and got the job done in under 30 minutes! Great customer service and fair prices. Highly recommend using Roto-Rooter if you want the job done right!

Review 163 (2023-08-09 - Rating: 5)
Cameron came out to check a clog, we had water backing up into the house. He was very professional, friendly and had a good attitude. Got everything fixed within an hour of showing up.

Review 164 (2023-04-30 - Rating: 5)
Deshawn came out to look at a basement drain issue and was able to provide me with very helpful information regarding the condition and work needed and options so I could make the best informed decision. Really appreciate his knowledge, honesty, and help and will certainly not hesitate to get his help when I decide and am ready.

Review 165 (2022-09-14 - Rating: 5)
I appreciate how fast it was to come out to our house. The tech was friendly and very descriptive about what needed to be done. He gave me options of purchasing a faucet from him or getting one from a store and choosing it myself. The work was done quick and less than I expected.

Review 166 (2024-10-13 - Rating: 5)
Anthony cleared the tree roots from the sewer line which had caused backup sewage in our home.

Review 167 (2020-12-01 - Rating: 5)
Technician Jason was absolutely great! Very personable and knowledgable. He quickly assessed the problem and had my pipes unclogged and up and running within 30 minutes! Loved being able to book my appointment the night before online!

Review 168 (2021-12-15 - Rating: 5)
Jason was very pleasant. He was very experienced. We decided to do a diagnostic first. And was able to open the drain with the camera. He was able to point out to me what needs to be done in the future. Because what was done is not long-lasting. But I have a clear understanding of the problem and what it will take to fix it. He did a very good job. Thank you.

Review 169 (2022-08-18 - Rating: 5)
Dustin was very professional and courteous. He arrived on time and sent notices ahead of his arrival. He quickly cleaned out the main sewer line and the bathtub drain. He was very honest and explained all estimated costs. I have a 6-month warranty on his work, too!! Thank you so much, Dustin for helping me!!

Review 170 (2023-09-10 - Rating: 5)
William was on time, incredibly professional and got me up and running quickly. I really appreciate the response time, the text before arrival, and how helpful he was. I would recommend to anyone.

Review 171 (2023-02-19 - Rating: 5)
I am very glad I went with Roto Rooter for a clogged main line issue! Jeremy, our plumber, was very nice and professional as well as hilarious! Made our stressful situation much more enjoyable and easy to get through. I will definitely be using this company for all of my plumbing needs from now on!

Review 172 (2020-08-07 - Rating: 5)
We had a gas water heater installed to replace a 30 plus year old junker. Scheduling was easy and we didnt have to wait weeks for an appointment.Brandon was our plumber and he did an excellent job. He arrived as scheduled, assessed our situation and explained the services we needed and why and gave upfront pricing. He answered all our questions and after the install was completed, showed us how to operate the new water heater. Were very happy with his courteous, professional and honest service and if we need a plumber again we will definently request him. Highly recommended!

Review 173 (2020-08-05 - Rating: 5)
Johnathan was awesome!!! Very knowledgeable and took the time to explain why we kept getting clogged up pipes. He got the job done super efficiently and even went the extra mile to ensure the service we received stayed within our price budget. Overall an outstanding experience!

Review 174 (2015-07-17 - Rating: 5)
Our technician was very fast and helpful. Dwayne explained the issues and the best way to fix the problem, After my husband called for an appointment they gave him a time frame and even called back to let him know of a more approximate time....which I have never seen from a company before. They were fabulous and it was so nice that they could come out same day. I will definitely recommend them!

Review 175 (2022-08-27 - Rating: 5)
Super fast response time and incredibly friendly, professional technician! My mainline backs up basically every year because of roots so Ive had many companies come in over the years, but this was hands down the fastest, most stress free clean out Ive had. 10/10 would recommend.

Review 176 (2024-12-08 - Rating: 5)
Super professional and completely communicated all issues we had and helped up set up a plan for best next steps

Review 177 (2022-03-06 - Rating: 5)
Chris at Roto-Rooter was fantastic. Our water heater went out on the same day company was landing from out-of-town. Chris showed up within an hour of the call and worked all day to get the job done right. He saved the day and we are so grateful!! Friendly, professional, and he did a great job. Thank you!!

Review 178 (2021-11-29 - Rating: 5)
Brandon H came out and assessed my sewer drainage issue. He was extremely helpful and knowledgeable, he found the issue right away. This was my first time doing business with this company and now I will lean on them for all my plumbing needs. Great job Roto-Rooter my family appreciates it!

Review 179 (2023-07-28 - Rating: 5)
Cameron was an awesome service man. He was prompt, professional, efficient and informative. Going forward, I will certainly be using Roto-Rooter for our plumping needs.

Review 180 (2019-04-28 - Rating: 5)
Chris Ladesic/0368 is a great guy! we have used him several times in the past. He has great work ethics and keeps his word. He does a great job scheduling service according to your needs. He is always on time, very friendly and extremely professional. He is our go to guy for our plumbing needs. He recently recommended an electrician from the same company and really impressed with the service they delivered. Great Job Chris!

Review 181 (2021-12-02 - Rating: 5)
Dustin and Charles were very pleasant and took care of the problem with my drain very promptly. I also appreciate the fact that both gentlemen were well groomed. In times past, contractors that I have hired were not groomed and I don’t believe this is a good representation of the company. Dustin and Charles also wore their masks the entire time they were in my home and I was very thankful for that! A+ gentleman! Keep up the fantastic work!!!

Review 182 (2024-09-26 - Rating: 5)
Didnt waste no time and got right to it and communicated very well. Thank you!

Review 183 (2023-02-20 - Rating: 5)
Im a single mom and the gentleman who helped was very curious of calling when coming, updates with progress, and responded immediately to our water heater breakdown. I very much appreciated his need to help and talk about financing. I also appreciated the customer service.

Review 184 (2024-11-12 - Rating: 5)
Andres was courteous and efficient and I highly recommend the service!

Review 185 (2023-09-26 - Rating: 5)
William came to our rescue when we had some drain issues and he cleared the line for us. Very professional and helpful, we were able to get an appointment same day as well!

Review 186 (2023-01-13 - Rating: 5)
Juan is a super service technician! Personable and I felt I was treated as a valued customer. I had a big job and when he was finished everything looked clean and neat when the job was completed. He even came back and fixed my toilet when it was running. I will use roto rooter and Juan and of course I cant leave out Nick the field supervisor. Nick is on the ball as well. Thank you Jaun and Nick for being available to help me. I hope the New Year is prosperous for you guys. Take care :)

Review 187 (2024-01-04 - Rating: 5)
The employee who came out, was kind and did a very good service, he tried his best finding where the problem could be, pricing was good! He remained calm even if the situation was rough! Thank you!

Review 188 (2024-10-30 - Rating: 5)
Anthony was straight forward and honest. Cant beat that.

Review 189 (2024-10-20 - Rating: 5)
I had a very blocked sink and the plumber was able to open it up.

Review 190 (2022-09-06 - Rating: 5)
Skyler showed up to clean my drain so quickly after I called that I was startled by the door bell. Amazing service. He went through the drain about 4 or 5 times just to be certain he had it completely cleared. I will definitely call them when service is needed again.

Review 191 (2021-09-05 - Rating: 5)
We booked the same-day that we called, over Labor Day weekend… Darrick showed up and did a fantastic job! He was quick, experienced, and so professional replacing our garbage disposal. We will definitely use Roto-Rooter again!!Plus there is a year warranty and they’ll come out for free if it gives us any more trouble! Great business. 👍

Review 192 (2016-08-18 - Rating: 4)
(Update: 8/18/2016)After posting this review I received all the follow up I was missing. I spoke directly with Jeff and he helped work through any remaining billing issues and genuinely seemed to be working on improving communications throughout their processes. I really appreciate his concern in making sure that they fix these issues. I will update my rating to a 4 star based on having to go through all the hassle in the first place, but I am hopefully next time I call it will be a better experience from the get go.(Original: 8/17/2016)I had an emergency with our main line and needed it cleared on a Friday night. The scheduling person strung me on for several hours saying it would hopefully be just 30 more minutes. It was 3 hours after my original call that I had to get forceful in order to have them call the on-call technician. When the technician showed up 4 hours after my initial call everything went good. He was friendly, knowledgeable, and got the job done. He did not have the camera for the free line inspection so I was going to have to follow up and block off several hours to get that done. When I spoke to a scheduler the next day I decided I would rather work out a partial refund instead of going through the hassle. They can save some money for not paying a technician to come out and I can get a small refund for not receiving the service. I have made 3 calls to their office to get it resolved and each time I have been promised a follow up call. I have received zero follow up. The actual service I received was good, but the scheduling and billing at the office outweighs that positive experience for me.