Roto-Rooter Plumbing & Water Cleanup

Located in Olympia, Washington

Address: 825 Legion Way SE Ste A, Olympia, WA 98501, United States

Phone: +1 360-742-5301

Rating: 4.8

Services

On-site services
Repair services
LGBTQ+ friendly
Appointment required
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-27 - Rating: 5)
Joe R. provided fantastic service. He clearly explained everything he could do and the cost. He looked at our issue from a big picture perspective taking into account all parts of our sump pump and drainage system in a way I wished technician!s from other companies had done. The issue was resolved within a few hours.

Review 2 (2024-12-28 - Rating: 5)
Aaron showed up the next day after we found a leakage under the kitchen sink. He gave great advice on what hardware is recommended and installed a new faucet for us. Marcel showed up shortly after and verified that there was no significant water damage giving us peace of mind.Overall the promptness of service and ease of use stands out for this company

Review 3 (2024-12-31 - Rating: 5)
Super impressed with the professionalism, knowledge and courtesy shown on a recent call by Dylan Wahl (Poulsbo technician) to my home due to what turned out to be a minor issue. And while minor, he was nonetheless thorough in assessing the situation to ensure everything was functioning property before leaving. Shout out also to his team that kept me fully apprised of his arrival time despite a longer than expected appointment prior to mine. Thumbs up!

Review 4 (2024-12-29 - Rating: 5)
Josh was excellent personality wise as well as work wise!! He was very personable and had a good sense of humor. He zeroed right in on the problem and had it fixed in no time. Great job Josh!!!!!

Review 5 (2024-09-28 - Rating: 5)
Holy cow, I havent needed a plumber in seven years and while I was shocked about the cost increases consistent across the board, what made up for that was how awesome john was from start to finish. This had to be done whether I could afford it or not.John took the time to ask about my dogs names before coming in. He was so warm and friendly. I felt safe with him here. He took care to explain everything to me and even gave me some pointers on how to not need a plumber for certain situations. We problem solved. He found the object that got stuck in the toilet and even cleaned up after himself, which I have never seen a plumber do.Please give this hard working guy a raise so he can buy his own house some day!

Review 6 (2024-12-21 - Rating: 5)
Dominic was absolutely amazing. Not only was he extremely fast in responding, but he went above and beyond in finding the root of the issue. There was a stake that had been lodged in my piping, causing a blockage in my main line. He not only flushed the line, but took the time to locate and remove it. Highly recommend and appreciate him for bringing me peace of mind and going the extra mile to help me out.

Review 7 (2024-09-05 - Rating: 5)
We had a blockage in our mainline late last night and Roto-Rooter came out promptly; and today, Giovanni came out to inspect our pipes with a camera. He had excellent communication via text, arrived when he said he would, and was patient with answering all our questions (even mine over Ft and speakerphone). He gave us several options and was understanding about our decision-making process. He narrated the entire video, which was very helpful for me, especially since I wasnt home at the time of the service. We appreciate the expertise and great service!

Review 8 (2024-10-06 - Rating: 5)
Giovanni was able to come out same day and take care of a serious plumbing issue in about 3.5 hours. He was at my property before I arrived and was very thorough in explaining what issues were present and the most cost effective solution with the option to fix the overall issues long term.I appreciate giovanni, his professionalism and timeliness. a one of a kind plumber!

Review 9 (2024-09-21 - Rating: 5)
Perfect service from beginning to end.Our kitchen and utility room sinks were both unable to drain and out of town company was arriving the next day. In less than three hours from when I made the call the drains were clear and running perfectly once again. Scott, the service person was very knowledgeable, interactive, and did an excellent job. He also had knowledge to help the problem from reoccurring. I highly recommend Roto-Rooter because of the companies integrity, and excellent staff, who are armed with knowledge, and expertise.

Review 10 (2024-09-27 - Rating: 5)
Giovanni did a great job explaining the process and showing me what he was doing. Looked like the pipes were in need of the water jet cleaning and he took care of it this morning. We also discussed some more permanent options to the root problem so he requested a couple of new quotes for these options.

Review 11 (2024-11-10 - Rating: 5)
Dominic & Jesse are very professional & courteous. They assessed the situation, explained what repair was needed and took care of the problem quickly; and ensured everything was in working order before leaving. Great service & a good value. Thank you!

Review 12 (2024-10-05 - Rating: 5)
Technician was very knowledgeable and professional. I appreciate the direction and feedback of the issue at hand. Technician definitely emulates amazing customer service and values that Roto-Rooter encompasses as a company. I will definitely use this company again in the near by future if circumstances require it. Thank you Giovanni and team

Review 13 (2024-08-16 - Rating: 5)
Gio was exactly on time and explained everything really well. The issue was resolved within the hour and he used the rest of the time to snake my upstairs sinks, too. I spent 385 including tax, I assume thats their hourly min. Its a little higher than I wanted to pay but they didnt do that thing where they talk to me like Im stupid and try to scare me into buying more services like beacon always does, they were on time and that was great and they were done fast and very professional. So it was worth it.

Review 14 (2024-06-26 - Rating: 5)
Great quality, friendly service! Our toilet spontaneously stopped flushing in the middle of the day, and by the end of the night they had someone out here to get it fixed up. They were also super accommodating with scheduling around our plans for our kiddos birthday. Joseph was a super cool dude, and shared a lot of helpful info as he was figuring out exactly what was wrong - he was able to get us set up with a working fix, while also pointing us toward next steps we might want to take to keep our septic working well. Couldnt have asked for a better experience.

Review 15 (2024-09-05 - Rating: 5)
Gio, the local technician was at my door within 40 min. of my initial call to fix clogged tub.He was efficient, showed me camera view of pipe and explained the issue. Im pleased plumbing issue was resolved quickly.

Review 16 (2024-09-11 - Rating: 5)
Giovanni was great! He arrived early, did a wonderful job of cleaning all the roots out of our pipe, and was very knowledgeable, explaining everything clearly. Highly recommended Roto-Rooter and Giovanni!

Review 17 (2024-08-31 - Rating: 5)
Giovanni showed up within 45 minutes and did a wonderful job clearing roots out my sewer line. He was professional, friendly, and knowledgeable. Will for sure use them again.

Review 18 (2024-08-11 - Rating: 5)
I have had Giovanni (Steli) come to my house before and he did an excellent job clearing a clog in my other bathroom sewer line. Most people would have given up, but he kept trying and got it unclogged. The same thing was true today. He thought he got it unclogged and then when he put the camera down it wasnt unclogged so he had to go back out and get the snake again. He is very determined and makes sure that the job gets done correctly. I actually requested him this time because I was so impressed with his service the last time. I highly recommend him.

Review 19 (2024-10-29 - Rating: 5)
Roto rooter said they would respond within the hour and to their word Dylan from RR showed up within 45 minutes. Almost unheard of! Second, Dylan explained the process to clear the drain, did an inspection of the supply and drain layout and cleared the fairly deep clog not once but twice for good measure. No extra charge from price quoted. Sinks drain like a mini miracle. Couldnt be happier. Well done and Thank You Dylan and Rotor Rooter.

Review 20 (2024-09-23 - Rating: 5)
Florin “RAY” did an excellent job with the repair I needed. He was thorough from start to finish. He was kind, respectful and transparent. I would recommend him to others. Thank you Ray. Well done.

Review 21 (2024-09-27 - Rating: 5)
Excellent experience overall. Our original appointment had to be cancelled, but we were promptly rescheduled first thing the very next day. Our technician, Crescen, was extremely friendly and helpful every step of the process. Our main sewer line was badly obstructed by roots, but he stayed and worked on it until the issue was solved. Would absolutely recommend this business, thanks again, Crescen!

Review 22 (2024-09-27 - Rating: 5)
Had to get Roto Rooter out to help fix a backup in the pipes. Giovanni came out to the house. He was informational and honest about the problems that we are facing. Can’t thank him enough for the help and flexibility. Even though it might be a little pricey fix, I do appreciate him letting me know the actual problem and steps to take moving forward

Review 23 (2024-10-05 - Rating: 5)
Giovanni was on time, friendly and most of all, tidy. He was very conscientious about moving the machine into the house, which I appreciated. He also cleaned up the spatter (theres always some) right away, so that wasnt a problem. He cleared the roots and was complete in under an hour. Job well done.

Review 24 (2024-11-30 - Rating: 5)
Tyson was great and made sure to explain everything from cost to process of the service. Our kitchen sink clogged up unexpectedly and we were able to get it fixed same day!

Review 25 (2024-09-03 - Rating: 5)
Gio did a great job fixing our sewer pipeline issue. He was able to fix the issue quickly, explain the problem, and provide us with a sewer scope video of the issue. This was the second time we worked with Gio, and we had a similar experience as the first time. Thank you!

Review 26 (2024-08-17 - Rating: 5)
John and Giovani got our drain problem solved! On time, professional, clean service. We saw what our problems were using the drain line camera and now know the condition of our 70 year old drain lines. We only have one bathroom in our house so getting it fixed quickly was high priority. We may have been able to pay less with another service but Roto got it done fast.

Review 27 (2024-08-31 - Rating: 5)
Martin N. with Roto-Rooter came to our rescue! Super appreciate his promptness, knowledge and professionalism with my client! Gave us quick peace of mind! Highly recommend him and the company!

Review 28 (2024-10-07 - Rating: 5)
I am amazed how quickly Josh arrived; in less than one hour after my call. Josh was personal, professional, and respectful. His work was stellar! Roto Rooter and Josh will be my go to plumber!!

Review 29 (2024-09-28 - Rating: 5)
Our technician was the same one that we had come a year prior. He (Giovanni) was knowledgeable to our situation of knowing how fast these roots were growing into a crack in our pipes. So he was able to save us some money there.

Review 30 (2024-10-03 - Rating: 4)
My washer drain leaked on the floor, they had someone out within an hour. The tech named Ray was professional and worked quickly. I gave 4 stars because it was pretty expensive but i did appreciate how quickly they sent someone out.

Review 31 (2024-09-23 - Rating: 5)
Dylan and Edward did a great job assessing our plumbing issue- blocked drain and sewage in a downstairs shower. Dylan went the extra mile and removed the toilet to snake the pipe and cleaned up like they were never there. Really appreciate the work on a Sunday afternoon. Big relief for us. I absolutely recommend Roto Rooter.

Review 32 (2024-08-25 - Rating: 5)
Another great experience with Roto Rooter! Martin came out to run a camera through the pipe to see what our issue was. He was very nice and quick. We were able to resolve the issue today!

Review 33 (2024-08-04 - Rating: 5)
We had a water line blockage that of course started on a Saturday. I called Roto Rooter around 4:30pm on Saturday, and John came out quickly - by around 6:30pm. Our sewer line was too long for a standard cable/snake so they had to use the hydrojet machine which was not available on Saturday evening. John understood the urgency of our situation though, and got us scheduled for 6:30am on Sunday. John and Gio showed up right on time at 6:30am and cleared our line quickly without incident. They talked me through what they found (where they found the blockage, that the pipes looked good fortunately, etc.), and gave me some tips on preventative maintenance so we hopefully won’t need to call them back any time soon…. It sucks to have plumbing issues like this (can’t run/flush water, time and expense to fix, uncertainty about cause/potential additional issues, etc.). But given the unfortunate circumstance…Roto Rooter, John, and Gio were great and got our water flowing again as soon as possible. Definitely recommended for your emergency plumbing needs.

Review 34 (2024-09-23 - Rating: 5)
We’ve used Roto-Rooter several times for an unfortunate recurring situation. On top of the fact that every tech is an expert in the field, they have always taken extra time to answer our questions, never rushed us to make decisions, and expressed compassion for our predicament. Thank you John, Giovanni, Ashley, and others!

Review 35 (2024-10-05 - Rating: 5)
I used Roto-Rooter to fix a water leak under the front yard of my home in Sammamish. Everyone, including the people at the call center, Gio, who came to provide an estimate and Adam who fixed the leak, was very professional and treated the issue with urgency. The quote they gave me was only slightly higher than others I got, but the service and the timeline they provided was definitely worth paying a little extra. Both Gio and Adam arrived on time for their appointments and completed the work in a reasonable time. Before leaving, Adam even replanted the bushes that had to be taken out for the repair.

Review 36 (2024-09-16 - Rating: 5)
I had a pipe in my condominium building that was overflowing into my unit. Phil from roto-rooter came out the same evening and took care of the clogged pipes and arranged for another visit to access water damage and what repairs are needed to avoid future problems. Phil was very professional and knowledgeable. I would highly recommend.

Review 37 (2024-08-14 - Rating: 5)
Roto Rooter saves the day at my home once again, Giovanni, thank you sir! Response time to my call for help was 35 minute and block cleared in 15 minutes because of his good advice, expertise and professionalism.We bought our home in 1998, it was built in 1952. About 1 year after we lived here our main drain backed into the house, we couldn’t flush the toilets without water backing up into the tubs. The blockage was caused by tree roots growing into drain pipe and debris build up and eventually blocking the flow of waste water this would happen every 5 years after. First time we called several companies to come out and clear the drain, but nobody could come for days except Roto Rooter, they came within 2 hours of my call for help, they are a very prompt, clean and professional company and really do live up to their slogan. First 3 times this has happened Roto Rooter would recommend installing a clean out at the foundation entry point, in 2019 I listen to Giovanni’s advice after my wife’s bathroom was devastated by water damage. Today because of this advice the block was cleared so fast and clean, away went our troubles down the drain. Thank you Roto Rooter and Giovanni!

Review 38 (2024-07-27 - Rating: 5)
Gio and John arrived early for our appointment this morning! They were very nice and we appreciated their communication before arriving and the explanation of services. They cleared our sewer line with a waterjet and explained what we were seeing step-by-step as they did the sewer scope. Very professional, fast, and efficient service!

Review 39 (2024-07-22 - Rating: 5)
Fast efficient service. The dispatchers were communicative throughout the process. I got texts letting me know when the technician was coming. The technician Giovani was polite, very efficient, gave his assessment, and cleared our lines quickly. I got to see the live video of the snake going down. Everything was very transparent.

Review 40 (2024-09-18 - Rating: 5)
Mostafo was wonderful. He came promptly, was extremely kind, fixed our issue, and explained how to continue to maintain our sink and plumbing. We recommend him highly!

Review 41 (2024-07-26 - Rating: 5)
I have used Gio from Roto Rooter several times in the past and now again just today. Gio is quick to resopond to my calls, and is professional and very thorough I will continue to use Gio in the future and would recommend him to anyone who want the job done right. Bill R, Everett WA.

Review 42 (2024-09-01 - Rating: 5)
Martin’s service was timely and thorough. Everything was explained clearly. Moreover, he offered advice on next steps and other information about the property he observed. I was completely impressed with the professionalism and customer service. Thank you!

Review 43 (2024-12-30 - Rating: 5)
Dylan came out within an hour of my call and worked through the clog. He was professional and courteous.

Review 44 (2024-09-16 - Rating: 5)
Rotor Rooter technician Giovanni cleaned the roots from my system today. Jetted and videoed the system. Giovanni was prompt, courteous and efficient. Great experience, will not hesitate to use Rotor Rooter services in the future.

Review 45 (2024-08-20 - Rating: 5)
We had a terrible sewage backup disaster, and via a panicked Google search I ended up calling a number that redirected me to Roto-Rooter. It was late on a Saturday night in the middle of a torrential storm. John came and helped assess the situation, and got Gio to come out with more equipment to help tackle the situation. It looks like ultimately it was the city’s problem, but John and Gio were both super helpful and professional, and Gio even came back the next day to scope our sewer line again with no additional charge after the city had cleared the obstruction in their pipe.

Review 46 (2024-08-08 - Rating: 5)
Joseph was prompt, quick, and honest. He answered my questions and explained what he could do and what my pipes needed. I worried about being taken advantage of since I’m a woman, but found that to not be the case when Joseph arrived. I’m 100% satisfied!

Review 47 (2024-10-02 - Rating: 5)
Gio and his partner were very professional, knowledgeable, timely and honest. I would highly recommend them and Roto-Rootor for any plumbing issues or concerns. Thank you again so much Gio :-)

Review 48 (2024-10-04 - Rating: 5)
Mostafa was great. He was very nice and patient and explained everything that he needed to do. He was very knowledgeable and knew exactly the right thing to do to fix the problem. Thank you Mostafa for helping me. You are wonderful and kind. God bless you!

Review 49 (2024-09-07 - Rating: 5)
Gio was incredibly helpful. He walked us through every step and gave great recommendations on the next steps. Excellent service. Thanks you!

Review 50 (2024-10-16 - Rating: 5)
Dylan was prompt, professional and informative. He handled our problem rapidly and cleaned up completely. We would call their company again anytime we have such a problem.

Review 51 (2024-05-31 - Rating: 5)
Let me just say something positive. I called these guys at 8 in the morning and they arrived by 9. Because of this, my home avoided MAJOR flooding and property damage. I was very upset I now had a major expense on my hand with a new water heater and had to be at work at 10.Scott my technician…what a wonderful guy. I had to call him multiple times while under duress to have him both explain the technical problems, the price and payment. While I was being…difficult, he stayed professional the entire time. Guiding me through problems and questions that may have not even been his problem to deal with in the first place. 4 o’clock I have a new water heater, and the payment has went though without a headache.

Review 52 (2024-09-23 - Rating: 5)
I called on a Sunday night with water coming out of my shower drains and toilets. Phil arrived within an hour and got right to work fixing it. He didnt see any immediate cause of the blockage but the camera inspection will be done tomorrow.

Review 53 (2024-07-25 - Rating: 5)
Roto Rooter team is consistently first rate - responsive, communicative, high quality work w least disruption to the house. Gold standard of comprehensive great service. Very appreciative of things they have solved for us.

Review 54 (2024-07-27 - Rating: 5)
We had a blocked sewage pipe at home. We couldn’t run any water without water coming back up the drains and flooding our home. We called roto Reuter, and they came over within a half hour (even on a Saturday). Gio was the lead team member on our job. He was very diligent and thorough. He got our drain unclogged quickly. He was a very good communicator, and gave us clear instructions on what we need to do to maintain the drains and make sure we do not have the same problem in the future. I have nothing but good things to say about gio and his team

Review 55 (2024-07-08 - Rating: 5)
I use Roto Rooter regularly, as they are always professional, efficient, and do a great job. This morning, Gio, our tech, was fantastic, from letting me know he was stuck in traffic, to explaining the processe and his solution. Really appreciate his work and effort.

Review 56 (2024-07-10 - Rating: 5)
Gio from Seattle Roto-Rotor provided exceptional service when our main sewer line was blocked. From the moment he arrived, Gio demonstrated professionalism and expertise. Within an hour, he had identified the issue, cleared the blockage, and restored full flow to our system. His communication was outstanding—he kept us informed every step of the way with clear, timely, and concise updates. Not only was Gio efficient, but he also showed great attention to detail and ensured that everything was in perfect working order before he left. His dedication to his work and commitment to customer satisfaction were truly impressive. I highly recommend Gio for anyone in need of plumbing services—his expertise and professionalism set him apart from the rest.

Review 57 (2024-07-09 - Rating: 5)
Blocked main sewer/backing up into basement at my rental property - within an hour showed up cleared drain. Good communication/prompt response - knowledgeable & Gio was very friendly/polite/professional. Bravo!

Review 58 (2024-06-02 - Rating: 4)
Dominic was great. Easy to communicate with. He was quick to evaluate the situation and come up with a plan that worked. Very considerate with use of shoe covers when entering the house. Patiently answered all my questions. Finished within an hour of arriving. Today is laundry day so it was nearly an emergency.I have no cost comparison to work with, but it wasn’t cheap. Five stars if it was more affordable.

Review 59 (2024-07-10 - Rating: 5)
Gio was fast, professional, and most importantly quickly assessed the situation and identified the problem. He had it sorted much quicker than I could’ve imagined. Would definitely recommend his services.

Review 60 (2024-09-22 - Rating: 5)
Super happy with the service that Joe provided! I called for some water heater service, but learned a ton about the plumbing in my house. Thanks, Joe! Will call again!

Review 61 (2024-06-05 - Rating: 5)
Great service. At 11:00 PM I discovered my drain line was completely clogged and it was backing up into my master bathroom shower, so much so that it was overflowing the shower pan. I called and got service within the hour. The plumber that was dispatched, Dominic, did a great job troubleshooting the clog and finding a solution in a timeley manner. He was also very informative during the whole process and definitely put mine and my fiancés mind at ease.

Review 62 (2024-06-28 - Rating: 5)
Just wanted to thank a plumber named Simba who came to my home, fixed my plumbing issue in less than an hour, (even his response time was less than an hour!) Very Professional. Very happy with his work. It was expensive, but he told us upfront what the cost would be, no surprises. He did his work, cleaned the area, and went on his way. There are many plumbers in my area, many less expensive. Very few will ever come close to the quality of service we received. Thank you Simba, Thank you RR!Jeff MurdockOlympia, WA.

Review 63 (2024-05-16 - Rating: 5)
My family and I would love to thank Joseph for helping us! He took care of the issue we needed help with last minute!!He guided us throughout the process and was overall professional,friendly,informative. Cost was reasonable as well.I would highly recommend Roto-Rooter Plumbing & Water Cleanup, especially with their employees like Joseph!

Review 64 (2024-10-05 - Rating: 5)
Rooter Rooter - Phil was good at explaining my options for a clogged Kitchen Sink. He was patient and knowledgeable. And made sure that kitchen was running smoothly and everything was taken care of including the garbage.

Review 65 (2024-11-11 - Rating: 5)
Excellent customer service, very friendly and accommodating. For once we didn’t feel hustled. The team was friendly and gave helpful advice.

Review 66 (2024-07-07 - Rating: 5)
Can’t thank Giovanni and the Roto Rooter team enough for making our emergency a priority.We expected to be without sewer for 24 hours and Gio made us a priority, arrived with a very positive attitude, resolved our problem and determined the cause AND provided a solution!!! Thank you again!!!Raini Parker

Review 67 (2024-06-24 - Rating: 5)
My service rep. Was Gio, very professional, we talked about my choices on how best way to solve my plumbing issue, no pressure to do one way or another just facts and cost. His knowledge was extensive and gave me confidence in the work to be performed. Gio was clean and efficient. Roto Rooter is my goto plumbing experts.

Review 68 (2024-06-24 - Rating: 5)
Great service! Ray Regis came to fix a leaking, he explained the problem and fixed the issue in a fast manner

Review 69 (2023-11-15 - Rating: 5)
Justin was absolutely great! Super kind and professional! We appreciate his hard work and moving so quickly with the install of our new water heater. He took the time to answer any all questions we had made sure we were all set before he left. This is our first experience with this company and I have to say I am more than satisfied with the workmanship here. Would most definitely recommend to fellow friends and family!

Review 70 (2024-07-30 - Rating: 5)
When your toilet ain’t flushing, Roto Rooter will come rushing. Seriously though, Martin and Gio know what they’re doing. Prompt, professional, and knowledgeable.

Review 71 (2024-07-27 - Rating: 5)
Great work done by Gio and his team. He explained in detail what the issue was and how to fix. He also answered my questions and was very patient and informative.

Review 72 (2024-06-03 - Rating: 5)
Amazing technician! Giovanni was wonderful. He even wore booties to keep my hardwoods clean. I would highly recommend Roto-Rooter. Competent, timely, and they got the job done!

Review 73 (2024-05-24 - Rating: 4)
Quick and easy service. Gio knew what he was talking about and gave fast estimates. He diagnosed the long term issue and helped solve the temporary issue. In and out in Less than 2 hours. Thanks for your help4 stars only because its wildly expensive and there must be a service out there that can do it cheaper if youve got time to shop around.

Review 74 (2024-10-01 - Rating: 5)
Govani was very knowledgeable and explained the job in a very common sense way. Seth was very helpful with my other basement fixtures.

Review 75 (2024-10-03 - Rating: 5)
Review of Goovanni: Clear communication. Very strong expertise. Fast, pleasant, professional...and he follows up exactly when he says he will!

Review 76 (2024-07-20 - Rating: 5)
Gio came into a water back up coming through the toilet and tub in a house that is over 100 years old and had us back up and running in 24 hours. He was pleasant, explained things clearly, and was incredibly efficient.

Review 77 (2024-06-02 - Rating: 5)
My downstairs toilet started overflowing on Saturday night and I had to leave Sunday by 1pm for a week long work trip. Dominic came out by 10am on Sunday, dug into the septic tank, and unclogged the blockage in less than an hour! He was extremely professional. I would 100% recommend Roto-Rooter and especially Dominic for any plumbing emergencies!

Review 78 (2024-09-17 - Rating: 5)
Incredibly fast service on an after hours emergency call (4 hours from the beginning of the incident until the job was done), constant communication (a phone call from them to make sure I was safe and there were no other emergency water issues), showed up on time, and super personable employees...

Review 79 (2024-05-17 - Rating: 5)
Giovanni was at my house within an hour. Our sewer backed up and flooded our basement. He had to carry heavy equipment into our garden and was so careful not to step on any plants. He worked hard to clear our blockage and explained everything as he was doing it. He was wonderful and I appreciate him and his customer service.

Review 80 (2024-07-23 - Rating: 5)
Gio always comes post haste and we have had a couple of emergencies. He is efficient, professional, and knowledgeable. I recommend him highly.

Review 81 (2024-05-25 - Rating: 5)
Giovanni was a bit help today assisting us with multiple drainage issues. He was able to quickly solve our existing problems and went above and beyond to explain the processes and give some tips for troubleshooting other plumbing concerns. Thank you!

Review 82 (2024-05-21 - Rating: 5)
The tech came immediately and stopped the flow of water, diagnosed the problem, started draining the water heater and made an appointment to return Monday with a new water heater to install. He was courteous, sympathetic, efficient, and friendly. He made sure to explain everything he did, which helped my slightly cognitively impaired husband feel included. This was very important to me. I will always ask for him in the future.

Review 83 (2024-09-28 - Rating: 5)
Called at 7:30 in the morning and technician, Gio, was here within the hour. Had our problem fixed in 30 min. Gio was very professional.

Review 84 (2024-10-30 - Rating: 5)
Marcel was great! He explained the process thoroughly and was easy to reach whenever I had a question.

Review 85 (2024-07-04 - Rating: 5)
Roto-Rooter can be very proud of having Gio to represent them. He arrived on time, explained everything to me, and quickly restored my plumbing to working order. Thank you Gio.

Review 86 (2024-05-23 - Rating: 5)
Giovanni showed up on time at 8AM to find that our sewer pipe was clogged with roots and needed to be cleaned out with the water jet. He was able to fix our pipe in a timely fashion and now it drains properly. He was punctual and friendly.

Review 87 (2024-08-03 - Rating: 5)
Scott was amazing, he explained everything to me so I could understand exactly what he was doing. I will always call them for plumbing and I will always ask for Scott.

Review 88 (2024-05-25 - Rating: 5)
Giovanni did a great job. He was very kind and explained us all the process of the situation about our clogged drains out and inside our house. Roto-Rooter is totally recommended.

Review 89 (2024-07-20 - Rating: 5)
Giovanni responded to a plugged and backed up line promptly. He was very through and was able to clear the line. It is an old house and he identified for us repairs needed.

Review 90 (2024-10-05 - Rating: 5)
Toan’s work was appreciated very much but most of all providing us with great information on how to keep our lines clear. Great experience!

Review 91 (2024-09-13 - Rating: 5)
Took care of the problem. Giovanni came out and was quick to take care of the issue. He was polite and respectful.

Review 92 (2024-09-02 - Rating: 5)
Florin did a fantastic job with minimal interruption from quote to him getting it and it installed was very quick. Very happy with it.

Review 93 (2024-06-28 - Rating: 5)
Gio was a valuable resource for quickly finding a solution and reasonable when it came to fees. Provided plenty of options to make the visit more manageable and within my budget and still gave a working solution.

Review 94 (2024-07-09 - Rating: 5)
Gio did a great job fixing our emergency plumbing issue. He arrived quickly, and got the job done fast. Thanks, Gio!

Review 95 (2024-07-18 - Rating: 5)
Gio #937 was great. He explained and showed me everything that was going on with the pipes. Cleaned the bathroom when he was done. Amazing service.

Review 96 (2024-10-02 - Rating: 5)
Toan arrived and took care of the blocked drain. He provided some very helpful tips on pipe maintenance.

Review 97 (2024-05-15 - Rating: 5)
Called Roto Rooter to help with a leaking toilet issue, my service tech, Crescen Stradley, did a great job diagnosing an unusual issue and doing a really good job fixing it and re-installing my toilet. Very satisfied with service, I was able to schedule with him specifically (I had used him before) to fit my schedule. A plus - hes a nice guy!

Review 98 (2024-05-27 - Rating: 5)
The work performed by Roto-Rooter was done efficiently and professionally. Dominic was especially helpful and reassuring when I had a broken pipe in my basement and water everywhere. I would highly recommend Roto-Rooter for any plumbing problem.

Review 99 (2024-08-29 - Rating: 5)
Gio was helpful and professional. He handled everything very quickly. Thank you!

Review 100 (2024-01-05 - Rating: 5)
I contacted Rotorooter on New Years day about our hot water heater and they came out the same day very quickly. When the technician came, he was very professional and courteous. He explained things very clearly. I would definitely recommend them to anyone and will use them again.

Review 101 (2024-01-16 - Rating: 5)
I’m delighted to share my experience with the plumbing service, I recently received. The appointment was remarkably fast and the plumber, who assisted me was very knowledgeable and incredibly friendly. His expertise was evident as he efficiently addressed the plumbing issue. I am grateful for his professionalism and friendliness and highly recommend for future issues.

Review 102 (2024-10-05 - Rating: 5)
Very clean, efficient. Gio texted with me last night, doing some problem solving and then was able to come this morning and clear the blockage. Thank you.

Review 103 (2024-06-07 - Rating: 5)
Gio arrived on time (early, in fact), invested time and effort in investigating our sewer line problem, explained my options and the cost of each, and completed the work ahead of schedule. Also generously offered to accommodate my difficult schedule for a final follow up/review.

Review 104 (2024-02-05 - Rating: 5)
We had a pipe begin leaking at a valve after the cold snap even though there werent signs it froze. All the local plumbers were full up and we needed help quickly. They sent Scott, who was very honest about the risks with our old house, that the pricing is mid- high, and gave us some general estimates on doing the remaining work our house needs. He was able to successfully fix the pipe despite the risks, install a nicer valve and give us a heads up on any upcoming problem areas. Much appreciated.

Review 105 (2024-06-07 - Rating: 5)
Giovanni is fantastic. He arrived ahead of schedule and is detailed in his explanations of cost and work to be performed. I would use this company and ask for Giovanni anytime.

Review 106 (2025-01-03 - Rating: 5)
Had a shut off valve under the master bathroom sink give out, and continue to leak after the house water was shut off… called in and Rashard Cannon was there to develop a plan and fix my issue to my expectations well within time allotted! So thankful for his service and friendly demeanor! Highly recommend!

Review 107 (2024-07-26 - Rating: 5)
Amazing experience today with Roto-Rooter! Gio was on-time and quick to diagnose and fix the problem. Thank you!

Review 108 (2023-12-06 - Rating: 5)
Justin came out when we had a leak in our ceiling and got us hooked up with mitigation folks and started diagnosing the issue right away. He was super friendly and cleaned up thoroughly before leaving.Sergio and his team handled the water mitigation quickly and efficiently. They opened up the ceiling and got fans set up and suction mats on the floor beneath the leak. Everything dried out great and our floors look like nothing ever even happened!David has been excellent to work with in helping us nail down the source of the water and coordinating with our insurance to ensure were covered.Highly recommend, these folks have been wonderful to work with during an otherwise stressful event!

Review 109 (2024-05-11 - Rating: 5)
I recently had the pleasure of working with Crescen from the Roto Rooter service team, and I couldnt be more satisfied with the experience. Crescen was not only courteous and timely but also extremely thorough in replacing three wax rings for our leaking toilets. His professionalism and expertise were evident throughout the process, and I wouldnt hesitate to call on him for future repairs. Highly recommended!

Review 110 (2024-09-17 - Rating: 5)
Phil was very polite and great customer service. explained process and billing. Would recommend

Review 111 (2024-09-27 - Rating: 5)
Plumber came out and inspected my issue and gave quote same day. Seemed knowledgeable and fixed issue the next day.

Review 112 (2023-10-30 - Rating: 5)
Justin Stabio did an amazing job fixing are leaking sink and replaced the whole faucet.. He was quick to get the job done! No wait!He was kind, and had a great personality and was very professional, And personable.He also gave us a huge discount!I highly recommend him.Thank you Justin! 🤗

Review 113 (2024-10-03 - Rating: 5)
Phil was friendly, efficient, neat and got the job done. He was a good “explainer”

Review 114 (2024-06-08 - Rating: 5)
Called eight plumbers the only one that promised to come out that night. He had a long drive two hours to get here but he came. He did the job efficiently and toilet was working again.

Review 115 (2024-01-05 - Rating: 5)
Called at 8pm and they were there by 9pm to try and fix the plumbing. The technician that we had Tyson was amazing, he went above and beyond to try and fix the problem and even though he was not able to at the time me and my husband were still beyond grateful for all that he tried to do that night. The next morning we had another technician, Victor, come out and just like before he was wonderful and incredibly helpful. Amazing customer service and wonderful technicians.

Review 116 (2024-08-12 - Rating: 5)
Gio was professional, fast, and very communicative. His customer focus was unparalleled.

Review 117 (2024-09-07 - Rating: 5)
Rashard was very professional and quick to troubleshoot the problem. Had the leak fixed in no time flat.

Review 118 (2024-06-08 - Rating: 5)
The animal rescue Roto-Rooter provides is just what I needed today. I had spent a sleepless night listening to the mews of the feral cat trapped under my house wondering what to do and could I get to help me. Dominic was professional and kind and willing to do what was needed to rescue the feral cat. Thank you!

Review 119 (2024-09-30 - Rating: 5)
Great job, our main sewer line was backed up and Phil came out and fixed it right away, even though it was late at night. Thank you!

Review 120 (2024-07-08 - Rating: 5)
Joseph was very speedy and had my plumbing unclogged in a matter of seconds. Very professional and was great with my dogs!

Review 121 (2023-12-23 - Rating: 5)
Justin was early to the appointment and was efficient, friendly, and helpful. I was honestly being pretty needy and asking for a lot of things, but not once did he show attitude or pushed back. He was polite and to his best of his ability tried to accommodate my madness. Thank you Justin!

Review 122 (2024-07-11 - Rating: 5)
Scott was super helpful and great to deal with, he was here within an hour and got my leak repaired same day.

Review 123 (2024-09-25 - Rating: 5)
Phil is professional and patient. My sink was clogged and he was right on the root cause and resolved it fast.

Review 124 (2024-12-22 - Rating: 5)
Tyson came out on a Saturday evening and quickly got our drain cleared out. Thanks Tyson!

Review 125 (2024-09-17 - Rating: 5)
Justin was prompt, fast, and friendly. Really patient with our questions. Thanks for fixing the sink!

Review 126 (2024-01-17 - Rating: 5)
Justin came out after a pipe burst in our garage. He was great about finding the leak in our wall and leaving the smallest amount of damage to the drywall as possible. Once he found the leak and fixed the pipe, he was great about educating me on next steps regarding insulation to mitigate any additional problems that could arise as temperatures decrease. I was really impressed by Justin’s knowledge and will be requesting him by name for future plumbing needs.

Review 127 (2024-09-03 - Rating: 5)
We had root intrusion issue in our sewerline. Gio from Roto Rooter visited and quickly accessed the issue. Since we had clean out in the crawlspace, it was difficult to access and had to consider installing new clean out pipe which will cost a lot. Gio carefully inspected our plumbing structure and came up with a great solution, accessing from the toilet. It was possible because our bath has exterior doors and side fence gate close to driveway. Gio did an excellent work treating roots in the sewerline with hydro jetting and shared detailed voice over video recordings. Without his solution, we had to spend a lot of unnecessary money. After completing work, he cleaned up the space and made sure everything works well.Thank you Gio for amazing work today. Highly recommend Gio and Roto Rooter for any sewerline issues!

Review 128 (2024-08-24 - Rating: 5)
Very professional. Made sure everything was up to our expectations upon completion. Outstanding customer service!

Review 129 (2023-12-29 - Rating: 5)
My plumbing emergency occurred on CHRISTMAS EVE, of course, late in the afternoon with oncoming company expected. Eli arrived early evening from Renton and he was fabulous. His professionalism was absolutely terrific. If one option didnt work he continued until the solution was successful. He is a WINNER!! THANK YOU VERY MUCH!

Review 130 (2024-08-12 - Rating: 5)
Gio what very professional and thorough. Explained everything very well and offered sound support and advise.

Review 131 (2023-04-29 - Rating: 5)
We noticed we had a backup unfortunately right when family was in town. They immediately sent someone out to try and snake our sewer line but the issue was not able to be taken care of. They immediately scheduled a more intense service for the next morning. Our technician Gio arrived right on time first thing in the morning and got to work. He provided amazing service and was able to remedy our situation quickly and was able to walk me through the process and issues. They were able to get me a quote swiftly. Gio was a pleasure to work with as was additional personnel I dealt with on the phone. Highly recommended.

Review 132 (2023-10-30 - Rating: 5)
Justin came out for an estimate today. He really worked with me on making sure we were getting the right system in place and making me feel like he knew exactly what was going on and how to take care of my home. Unfortunately dont have the full funds to get it done same day, but as soon as I do hes my guy. Thank you Justin!

Review 133 (2023-08-25 - Rating: 5)
Justin was very knowledgeable, very helpful and was willing to go the extra mile. He went to go get us a new toilet and replace the old one. He was friendly, on time and made me feel comfortable with him in our home. Thank you again.

Review 134 (2024-05-10 - Rating: 5)
Really good customer service Very informative. He actually mentioned couple of things that include with my service, like the 6 months guarantee and the pipe shield product tha doesnt include but Im happy I purchased. Great service.

Review 135 (2024-09-05 - Rating: 5)
Fantastic person to work with, can’t thank them enough for all their help during a stressful situation!

Review 136 (2024-10-01 - Rating: 5)
On time, very knowledgeable, friendly and works quickly. Gio was great.

Review 137 (2024-07-14 - Rating: 5)
They were godsends!!!!! They were extremely nice & professional and I feel so incredibly grateful for their help and kindness. Thank you SO much!!!!

Review 138 (2023-07-25 - Rating: 5)
We had a quick same day response and work completed within 24 hours. The team did a great job fixing a cracked pipe before it did any damage. Thanks for the fast professional service at a reasonable price.

Review 139 (2024-08-07 - Rating: 5)
Fast service. Giovanni was friendly and professional. Hopefully the hydrojet cleared the issues.

Review 140 (2023-10-05 - Rating: 5)
Roto-Rooter and I have been friends for the last three years. In 2020, we had half our house flood due to a defect in a pipe leading to the septic. RR came out after 9pm and fixed the stoppage, and their Water Damage Restoration team was there the next day to start drying things out. Last year, we had a blockage again and RR came out on a weekend to fix it, within two hours.Today, had another blockage in the pipe. I called three other plumbing companies first, and none could do the job or were available. I could have waited, but they just referred other plumbers. Called RR and Steve came out in an hour! Got the job done, used a camera on a snake line to show me the pipes from one end of the house to the other. He was a veteran and a really nice guy. Friendly and was able to educate me and on what the issues were.Thank you Roto-Rooter! I can always count on you guys to be there when I need you.

Review 141 (2024-10-27 - Rating: 5)
These guys did a phenomenal job - I couldnt be more pleased! Eric explained everything to me & answered my questions. They did not have the easiest house to work on either - going on 100 years old & sitting in a flood plain.It was great that they were able to come right away - due to a leak under my house. I think a lot of the water line was original to the house (?), being galvanized. Rob F., Eric B. & William all labored under conditions that were not very pleasant. In spite of this they were patient with my questions & water needs, etc. Very knowledgeable & patient trying to work around our obstacles. Leak was fixed & we now have a new water line & water tank.Job well done - great workers!! I am thankful to them!

Review 142 (2023-11-13 - Rating: 4)
We had a leak under our house. Then we had another leak then another. They advised us to replumb the whole house due to materials used while building have now been found to burst open after years of use. They have done a phenominol job in all aspects of timely, quality, very professional and responsiveness. We were very lucky to have the best possible folks working on our problems. The only down size is the expense. They are very hard workers and I would never go under anyones house, but Chris almost lived there for a week. Thanks for the good work.

Review 143 (2023-01-13 - Rating: 5)
The plumbers came promptly, communicated very well, took care of the problem. I felt good about their knowledge base and abilities in taking care of the problem. They also were clean, jovial, caring and great to work with! I hope I never need them but would highly recommend to anybody who needs a great plumber.I am working currently with their water mitigation and Ashley is the best in the field. She eased my anxieties by patiently answering all questions and is working wonderfully with my insurance. Wholeheartedly recommend. 👏 👏

Review 144 (2023-03-28 - Rating: 5)
Giovanni arrived within an hour of me calling and was able to quickly clean out a blockage we had affecting our toilet and shower. He was able to walk me through what the problems were, and what I should do if it happens again. He ran a camera down our pipes, and showed us what caused the blockage. Great service.

Review 145 (2024-07-29 - Rating: 5)
Jesse, our technician, was outstanding! He diagnosed our situation perfectly, provided excellent service and even taught us how to do some future self-repair. He is an outstanding example of professionalism in the plumbing and septic industry!

Review 146 (2022-10-19 - Rating: 5)
Fantastic services! These guys are knowledgeable and have exceptional customer service. It makes me extremely confident in their training. I was able to schedule online and get next day service, from 3 different plumbers all on the same day!! Yes they are expensive, but seriously, what plumber isnt. What plumbing issue is NOT an emergency? Im going to use this company from now on.Well done Roto-Rooter. I hope I dont have to call you again anytime soon, but when I do, your services are and will be greatly appreciated. Thank you!!!

Review 147 (2024-08-28 - Rating: 5)
Martin was kind, helpful and very informative.Made a worrisome start of the day end with ease.Thank you!

Review 148 (2022-05-30 - Rating: 5)
Chris was wonderful. He was knowledgeable and personable in quickly assessing what was needed and explaining next steps. He was punctual and walked me through the problem and solution with kindness. I felt that he had our best interests at heart.I would highly recommend him and will request for him again.

Review 149 (2024-07-25 - Rating: 5)
Thank you roto-rooter and thank you Tyson.Tyson was on-time, polite, communicative and took care of the issue professionally.Thanks

Review 150 (2023-09-04 - Rating: 5)
My basement was flooded over a weekend. I called several companies and none were available until the following Monday. Fortunately, Roto-Rooter was able to assist and came to the rescue! The technician (David) arrived in the early morning and resolved the issue immediately! I can’t thank him enough. He is a true professional in this field. Thank you tenfold!

Review 151 (2023-12-30 - Rating: 5)
I’m grateful to Mr. Rashard at Roto Rooter for replacing my toilet wax ring. He executed the job with expertise, promptness and rendered all applicable discounts for this job. I would highly recommend Mr. Rashard and Roto Rooter for additional jobs as well as to others. Thank you.

Review 152 (2023-02-27 - Rating: 5)
I needed to have my main line cleaned out due to a clog. I was quoted a time of between 8:00 am and 12:00 pm. Gio texted me at 7:15 and said he would arrive by 8:00 am. He was on time. Gio looked very professional. He checked out my problem and gave me a quote as to costs and possible solutions. He used a camera to investigate the problem and showed me several problem areas in the homes drain line that will need to be addressed in the future. He solved the problem in about twenty minutes. He left the work area clean and neat. Gio also gave me an estimate of what the future repairs may cost. Overall I am very happy with the work he did and how he represents Roto-Rooter.

Review 153 (2023-05-08 - Rating: 5)
The plumber who helped us did more than solve our plumbing issue, he also provided all kinds of helpful information. He also stayed long enough to make sure everything was working well. Excellent service, very professional.

Review 154 (2024-05-13 - Rating: 5)
Gio arrived on time, identified the problem and fixed it immediately. Practical problem solving and incredible professionalism. Highly recommend.

Review 155 (2024-09-18 - Rating: 5)
Prompt response to my emergency leak repair, very professional and good customer service

Review 156 (2024-07-11 - Rating: 5)
Martin Nikolov was beyond helpful. His professionalism and thoroughness is so appreciated.

Review 157 (2023-02-23 - Rating: 5)
Had a backup in the main line from our house to the sewer. Giovanni from Roto-Rooter had us up and running quickly. He was prompt, friendly and professional; he cleared up the immediate problem, and explained the long term solution very clearly. Would definitely use again.

Review 158 (2024-10-07 - Rating: 5)
Ray came out promptly and fixed the problem in my clogged line. Thank you Ray!

Review 159 (2022-05-05 - Rating: 5)
I called because my water tank broke and leaking everywhere in the garage. Frank came within hours and was so informative and knowledgeable! He got the job done in a day and was thorough and so very helpful explaining what happened and also about the features of the new tank. Thank you for your incredible work and I am so grateful I called Rotor Rooter!

Review 160 (2023-12-03 - Rating: 5)
Made it out to one of my rental properties to fix a leak within an hour and a half on a holiday weekend. The plumber they sent out was very knowledgeable and communicated very well.

Review 161 (2024-09-21 - Rating: 5)
Fred arrived quickly, determined the problem, got new parts and fixed the problem. Well done!

Review 162 (2023-04-18 - Rating: 5)
Had water backing up into our tub, Giovanni found the issue quickly and got the water draining. Ended up being a break in the outside pipe, which will be costly. Gio was super nice, got a crew out to us the same day. Thanks Gio!

Review 163 (2022-06-21 - Rating: 5)
First time using Roto-Rooter and let me tell you what I’ll be a life long customer as long as all of the technicians were like ours today. Kyle employee tag #4598 was amazing. I wish the big corporate could recognize him for his outstanding service. He never gave up, was always positive, and mostly he was continuing to try and solve the issue! Hands down amazing!

Review 164 (2024-01-27 - Rating: 5)
Very satisfied ! Service was top notch and fast - Our tech Justin was early for the appointment. Very knowledgeable and thorough. That gentleman deserves a raise!!

Review 165 (2024-09-22 - Rating: 5)
Great service, fast, helpful and very knowledgeable. Friendly serviceman. Would recommend

Review 166 (2023-02-26 - Rating: 5)
Joe was wonderful. He works with Roto-Rooter that serves the Kent WA area. He explained every step of the leak repair and gave me options for fixing it that addressed my cost concerns. It was a pricy repair but I spoke with two other local plumbing companies first and roto rooter was still the best cost wise. Worth every penny for Joes help.

Review 167 (2022-04-20 - Rating: 5)
Plain and simple Roto-Rooter is lucky to have a guy like a Crescen Stradley. (Technician #3496) He came sooner than expected, inspected our entire home and sewer before starting any work, gave us an honest estimate of what costs we should expect, was CLEAN and as sterile as possible while bringing machinery in and out of our home! He gave us a clear explanation of every step throughout the process and did multiple test checks to ensure our issues were resolved before charging us. He was personable and overall was enjoyable to work with as this line of work can be frustrating for most. We appreciate him helping us enjoy the home we live in. We could not recommend this employee more! Thank you so much.

Review 168 (2023-02-27 - Rating: 5)
I was sent Jason as my technician he was very prompt and got straight to the job also let me know he had already called a technician out to assist. Van was also very prompt and efficient and located the problem within 20 minutes and was able to walk me through the steps to fix the problem. These guys were great

Review 169 (2023-12-23 - Rating: 5)
Excellent work. Super prompt and friendly. Also, Justin was mindful to provide the most cost effective solution. In short, Im very happy with the results and more happy with the service. Thank you!

Review 170 (2024-06-23 - Rating: 5)
Great service! Staff was super friendly, and the service was performed quickly. They’ve also answered all my questions clearly. Definitely recommend!

Review 171 (2024-07-04 - Rating: 5)
Scott arrived quickly, was very informative and friendly, and did a great job!

Review 172 (2023-03-03 - Rating: 5)
Technician Joe (5584) is good at his trade!! Not only was he efficient but he explained what he was doing and why. Ive had experiences in the past and his skills as well as Roto-Rooter have made me a loyal customer.

Review 173 (2024-10-05 - Rating: 5)
Scott was excellent with Hot Water Heater and PRV replacement.

Review 174 (2024-11-11 - Rating: 5)
It was Sunday morning and my sons pressure assist toilet was spraying water all over his new floor! He shut off the water, and we called plumber number for available in Tumwater area. Roto-Rooter answering service called right back and were out at his place in less than an hour and fixed the toilet. Very friendly, knowledgeable plumber and very reasonable fee! Great job and thank you for making a stressful event have a good outcome!

Review 175 (2024-09-27 - Rating: 5)
Eric B. with Roto-Rooter has been out to my house a couple times in the last month and has been once of the best experiences with a hired home repair worker I have very had. Always super friendly, very considerate, transparent about every aspect of the work being done, and respectfully of to our property also. He is the only plumbing repair person I see myself working with in the future, and anyone in his working area would be lucky to have him be their technician.

Review 176 (2021-01-22 - Rating: 5)
Very professional. Quick response and honest evaluation. They went above and beyond expectations to help our family. My home feels safe because of their hard work. Thank you to Jason and Luis. They are the best you can imagine. Our case was quite unique, but they both went out of their way to accommodate our needs. Could not recommend more highly.

Review 177 (2024-09-14 - Rating: 5)
I had a blocked sewer pipe and I phoned RR at 3am on a Thursday morning. Giovanni arrived at 7.55am and 90 minutes later the roots in my old pipe system were cleared and all systems back in working order. As he worked, he explained what he was seeing in the camera and then doing with the jet. The high pressure water jet was very efficient - impressive!Gio was clearly very experienced and his professionalism was very reassuring.I was so appreciative of the service I received and highly recommend RR.

Review 178 (2023-10-05 - Rating: 5)
Justin is absolutely amazing. He is so personable and friendly. He came, he saw, he conquered… problem solved. Thank you Justin and thank you Roto-Rooter for the same day appointment.

Review 179 (2024-09-22 - Rating: 5)
Had a clogged shower and toilet late on Saturday night, and within an hour had John here to help! He was very kind, considerate, and helpful, going as far as trying every option to find the issue and not overselling me with options or fixes I didnt need. Unfortunately the issue was bigger than he could do, and required a camera sent down the pipes. And so he immediately scheduled his supervisor to come out first thing Sunday morning.And Giovanni did come first thing Sunday morning, barely 8 hours after John had scheduled the camera! Giovanni was just as helpful, kind, and considerate, getting to work immediately to send the camera down and figure out what the issue was. Throughout the entire process he explained what we were seeing, what the issue was, how wed go about handling it, and rough estimates on timeliness and cost!Overall couldnt be happier with John and Giovannis work, and very glad I reached out to Roto-Rooter for my emergency late night weekend issue

Review 180 (2022-06-16 - Rating: 5)
Tech, Nathan, was very Professional. Same day service, where other companies were weeks out or didnt even return my phone calls. He brainstormed possible problems and was able to get it fixed with quite a bit of work and time. The work is guaranteed for 1 year. He then offered to come back free of charge if the issue persists. Would definitely use their service again.

Review 181 (2023-01-06 - Rating: 5)
The tech Gio was polite on time with the other employee. Both worked around my dogs and mess they both removed their shoes. They dressed professionally and helped explain the blockage and what I could expect to accomplish with the jetting. Gio said he would contact his boss to discuss an issue I experienced a month earlier. I wouldn’t hesitate to use Gio and Rotor rooter again.

Review 182 (2024-08-07 - Rating: 5)
Quick and well done service. Gio did a great job

Review 183 (2023-04-02 - Rating: 5)
Mustafa arrived to save the day! I had raw sewage flooding my basement. He was there within an hour, correctly diagnosed the problem, then solved it. Courteous, friendly and professional. A really great experience !

Review 184 (2024-08-26 - Rating: 5)
Ray he is very good job thank you come do my problem

Review 185 (2024-07-15 - Rating: 5)
Gio was timely and informative, stepping me through the process and making it clear what was happening.

Review 186 (2022-04-29 - Rating: 5)
Nice fellow provided the service. He came within about 1 1/2 hour of my call. He gave me a quote right up front which was quite expensive but I was anxious to get my kitchen drain running again. I did get a guarantee of 6 months which lightened the shock of the price somewhat. I would use them again if I was in that situation again!!

Review 187 (2024-05-10 - Rating: 5)
Joseph was quick on getting there and very friendly and got the pipe unclogged and filled me in on some of my choices that I should do.

Review 188 (2024-09-14 - Rating: 5)
I received a text first thing this morning with an ETA 30-45 minutes. Giovanni showed up and cleared both bathrooms, as well as explained the in-depth clearing system, which is what would be best. We will probably be doing the whole system to alleviate these cleanings, which are a bandaid. He was so pleasant and helpful!