Stemmle Plumbing of Hampton Roads

Photo of Stemmle Plumbing of Hampton Roads

Located in Newport news, Virginia

Address: 5706 Jefferson Ave, Newport News, VA 23605, United States

Phone: +1 757-283-2564

Rating: 4.5

Services

  • Repair services
  • Credit cards

Categories

  • Plumber
  • HVAC contractor
  • Septic system service

Photos

Comments

  • Review 1 (2024-09-15 - Rating: 5)

    I had the most interesting and positive experience with Stemmle Plumbing due to the exceptional service provided by their Technician. He goes by QHe not only did an excellent job but his mannerism and demeanor really stood out. No more smell or debris from a backed up sewer !Thank You Q

  • Review 2 (2023-03-05 - Rating: 5)

    I had Chris Pugh come out this evening at 11:45pm on a Saturday for an emergency call, he was here within 15 minutes of getting the call. He was extremely helpful, respectful, and knowledgeable. We had moved into a new apartment first day and all the toilets had backed up along with the shower drain. He got everything taken care of in about an hour, (which was awesome). He explained the process of what we had happen and how he resolved it. Overall 10/10 experience. Great work, very respectful, and and the when all was said and done you wouldn’t know someone had done any work, very clean.

  • Review 3 (2023-01-18 - Rating: 5)

    I am an association manager in the Williamsburg area. Chris and his crew were phenomenal. They were very responsive, and did not leave until the problem was fixed. We even met with the building owner and explain the situation thoroughly. I would highly recommend.

  • Review 4 (2024-09-17 - Rating: 5)

    Cole and Q did an excellent job. I would love to have them work on any plumbing project. Keep up the great work guys. Have a blessed one.

  • Review 5 (2024-09-12 - Rating: 5)

    A main clog required immediate attention, so I called Stemmle, and their team, Q and Coley, efficiently resolved the problem in under thirty minutes, showcasing remarkable politeness and professionalism. Thank you Stemmle!

  • Review 6 (2024-12-03 - Rating: 5)

    Could not ask for a more professional company. Great customer service and reasonable price. Would highly recommend.

  • Review 7 (2024-12-05 - Rating: 5)

    They were very polite, professional and thorough. Would definitely recommend.

  • Review 8 (2023-10-14 - Rating: 5)

    Called and got service the same day. The techs were pleasant, professional and knowledgeable. I am making sure to save their number in case I need a plumber in the future! The fee I was charged was very reasonable based on same day service and the time it took them.

  • Review 9 (2023-07-21 - Rating: 5)

    As if my day couldn’t get any worse, I found out that a pipe burst! There was water coming from underneath the house and flowing into both mine and my neighbors yard! But, within 30 minutes of me calling, Ryan was at the door! He has THE best personality and kept me well informed. He got right to the bottom of the issue and repaired what needed to be repaired! I highly recommend this company to any and everyone! And, I highly recommend requesting Ryan! He’s the best! And so is this company! Thank you so much! ~ Mamabear and the cubs!

  • Review 10 (2024-12-15 - Rating: 5)

    Just had these guys over to work on some busted pipes. Some of the most polite and professional tradesmen Ive ever had. Highly recommend.

  • Review 11 (2023-03-20 - Rating: 5)

    We had Ryan & Alonzo fix our toilet at work. They were very professional and friendly. They explained the whole process thoroughly. We enjoyed having them come out and had a pleasant conversation. Would definitely use them again!!

  • Review 12 (2024-09-15 - Rating: 5)

    Good customer service. They noticed the issue and executed it promptly. Ask for Q and thanks again

  • Review 13 (2023-04-04 - Rating: 5)

    Chris and Josh are representing not inly Stemmle Plumbing, but how people should treat people. Knowledgeable, courteous, efficient and a pleasure to talk with. They evaluated and then replaced my tankless water heater. The unit was nearly twelve years old. They assured the installation meets today’s city codes. I was impressed!

  • Review 14 (2020-11-05 - Rating: 5)

    I needed a modification done for my septic drain field for a pool install early next year. I called 4 different companies. Out of the 4 that I called, Stemmle Plumbing was the only one that followed through. They were prompt with a return call to set up a time for a site visit, they showed up for the estimate as promised, sent the quote for the job on the day they said they would, and started work soon after. Thomas and his crew did an excellent job. I could tell they took pride in what they were doing. Thomas made sure to keep me informed of the progress of the project. I was also impressed by the materials that they used, which were far superior to what was originally installed. For reference, my house was built only a year ago so it wasnt a case of newer products. Stemmel Plumbing build systems to last. I am very happy with their work and will definitely use their services again. I highly recommend this company.

  • Review 15 (2020-11-17 - Rating: 5)

    Im extremely satisfied with Stemmle Plumbing. I had a septic tank certification and repair. Hunter and Sean worked hard to inspect and diagnose my issue. They explained the problems with photos to make sure I knew where the problem was and how they could address it. They were professional and courteous and even took care to with the flower beds.I had to have additional work done on the septic the next day and Thomas, Sean and Paul made quick work of installing new distribution box. They worked hard to excavate around tricky wires and existing landscaping, but left the yard in good condition.Stemmle Plumbing is affordable, prompt, and professional. I wont hesitate to use them again in the future. Thanks to their team for all their hard work.

  • Review 16 (2020-01-23 - Rating: 5)

    Awesome and awesome. Stephen Ruger came to home and fix my toilet issue. He was very professional, courteous, insightful, eager, and experienced! He went above and beyond to fix my issues in extremely cold and frigid temperatures. He was called to my home late in the evening when he was actually off and still had a great attitude and respectful manner. I am very pleased with this company and will be recommending them to Everyone!!!! Also, they respond very Quickly!!!! So happy to have a functioning toilet again😊😊

  • Review 17 (2019-07-30 - Rating: 5)

    I had to call after hours for what was thought a simple clog. It turned out to be much more involved. Jason, the plumbing technician, was courteous, knowledgeable, and professional even after a full day on the job. Because of the issue, he and his manager had to return the following day to discuss further repairs. I will not hesitate to use this company in the future and to request Jason.

  • Review 18 (2021-04-07 - Rating: 5)

    We were very satisfied with our technician Jason B and his work. He was prompt, courteous,cleaned up after the work. Quick with a solution and saved us some money also. We called yesterday afternoon and were able to get an appointment this morning.

  • Review 19 (2020-11-11 - Rating: 5)

    My experience with Stemmle was great! I called several companies to find someone available for same-day service to fix my septic tank, which had a pipe leak. The office was very helpful and accommodating to fit me in with little notice. Hunter & Mike were professional, friendly, and worked quickly. I will definitely use Stemmle again for all of my septic tank needs! Thank you!

  • Review 20 (2021-05-17 - Rating: 5)

    Had an issue with the sump pump in our crawl space and was having some trouble finding a company that wanted to look at it. Contacted Stemmle and they sent Hunter out. He was very polite and professional, great to work with. He was able to assist with our problem and it appears that we are all squared away now. They were up front about pricing as well, which is definitely appreciated. I would use them again.

  • Review 21 (2020-08-23 - Rating: 5)

    I called several plumbers with an urgent repair and I was very happy with how this company was able to flex their schedule and help my family out. We had a new water heater installed within two hours of noticing our water heater was leaking and needing replacement. Two hours after I called them. My wife and I were impressed. Our technician Mike was friendly, professional, and eager to help.

  • Review 22 (2021-11-22 - Rating: 5)

    Thanks to Hunter B. and Kenny B. for being so responsive and professional with servicing our Septic tank! I had been putting this off and the guys were able to come over same day at a lower cost than competitors. They were in and out quickly, and were friendly while here!Thanks Stemmle!

  • Review 23 (2020-09-27 - Rating: 5)

    These guys were awesome. Jason came by and checked out our plumbing and did a thorough job of clearing our sewer line and then noticed some serious issues in our plumbing. By the afternoon they had an entire crew digging up the line and replacing it and it was all done for a fair price. I will definitely be using them for any future plumbing issues.

  • Review 24 (2023-03-06 - Rating: 5)

    Stemmel plumbers of Hampton roads were on time, courteous, and respectful in taking off their boots and wearing shoes or booties in the attic and not to dirty my house.My spouse was with them initially and my husband said they explained what they were doing. One was a senior guy of 17 years and the other was a junior names Josh & Chris. They ROCK!I asked one of them about the washer plumbing and he heard what I had to say, instead of trying to pull the wool over my eyes, he was HONEST! He said it sounds like an appliance problem and not a plumbing problem if all else was working. Where do you get HONESTY..........Hard to find.Next time I call I want to get Josh and Chris (see picture attached of my new plumbers ) on my speed dial for my list of plumbers. So Owner of Stemmel please put me down on your call list to call next year for the same issue just in case my husband is on a Bromance with his NASCAR or Fishing buddies!Respectfully,RN Geneva A. Smith

  • Review 25 (2021-05-11 - Rating: 5)

    We had our toilet overflow and flood our entire downstairs. We did not have a plumber. The restoration contractor called in Stemmle Plumbing to help us. They sent Jason out and he has helped repair all of our plumbing problems. He is very knowledgeable and personable. He has fixed more than one thing in our house regarding our pipes and other things. I would highly recommend Jason to anyone with plumbing problems.Joanne Baxter

  • Review 26 (2023-02-24 - Rating: 5)

    Had our septic tank pumped today and the tech, I believe his name is Alan, was excellent. Very professional and punctual. I will probably be calling Stemmle Plumbing again in the future.

  • Review 27 (2024-07-31 - Rating: 5)

    I just moved into a new home and have had to call you guys out here 7 times in less then a month! Each and every time you guys are here in a resonable time frame and always professional and understanding of our situation! (While we waiting on our management to approve our pipes being replaced 🫣) FINALLY today we got it all completely repaired!The two hard working young men, Coley and Q, were here from 9am until 5pm in the 95° weather working their tails off! They got the job done and were so kind and patient and communicated all day with me. I do not leave many reviews so they definitely impressed me and the whole company deserves to be recognized 🥰🥰 ( sorry such a long review,but well deserved. )

  • Review 28 (2019-11-18 - Rating: 5)

    We recently had Richard come to one of my properties in Norfolk, VA to do some plumbing repairs. Not only was the problem resolved the same day but he was fast, courteous and friendly too. We appreciate the sense of urgency in getting this repair done so promptly and with best regard for our residents. Thanks Richard!

  • Review 29 (2021-01-26 - Rating: 5)

    I am most satisfied with Stemmle Plumbing’s service for a job well done. We were without water due to a break in our water supply line at the water meter. It was not a particularly easy fix, but Marcus politely and cheerfully persevered until all was right and our water was restored with what’s sure to be a lasting repair. Marcus’ work is top notch, and he is personable, professional, and respectful. It was a pleasure doing business with these pros—thanks again Marcus and Stemmle Plumbing!

  • Review 30 (2019-11-14 - Rating: 5)

    I have used many plumbing companies for my properties and I really am excited to say that RooterMan/Stemmle is the best I have used. Staff is so nice and knowledgeable. I want to acknowledge Richard who is a tech for RooterMan. He came out and fixed all my issues very quickly. I never needed to call back and he even answered any questions I had. I look forward to continuing our business in the future.

  • Review 31 (2024-04-01 - Rating: 5)

    I just want to give huge props to Henry. Anytime he comes to my property he sure knows how to get the job done and keeps me informed every step of the way!

  • Review 32 (2020-12-02 - Rating: 5)

    Before finding Stemmle, we must have had 7 or so different plumbers come to our house to try and figure out what was going on with a crazy bath fitter/leak/god knows what problem. It took until today, when Jason came to our home, to FINALLY get the answers we were so desperate for. After nearly two years of getting told I dont know, it took only a few hours for Jason to uncover a whole host of (very visible) issues. We are now on track to finally having all of our bathrooms working again and I could not be more grateful! In only one encounter, this company showed us that they are far superior than all seven of the previously hired plumbers that have come here. They took the time to thoroughly assess the issue and explain them in detail. I am looking forward to working with them for this and all of my future plumbing needs. Thank you Jason!

  • Review 33 (2023-02-12 - Rating: 5)

    This company sent someone out same-day on a weekend and diagnosed my plumbing issue and helped make sure I really understood what was going. Sent me pictures and communicated even when off-site to make sure I had everything I needed.

  • Review 34 (2023-10-15 - Rating: 5)

    I know its been a bit since yall came out to my house it was back in August but that should lend some credence to this review they were absolutely amazing Allen (i hope i remember his name right) was beyond top tier he had to come out 3 times because my citys sewer set up is awful he took endured absolute firehose worth of slurry because of it yet maintained the highest quality of work and professionalism i could not ask for a better plummer and they will have my business forever if Im ever in the unfortunate case I need any of their services again

  • Review 35 (2021-05-14 - Rating: 5)

    The gentleman that came was very personable and friendly. He explained what he would be doing and how everything worked. When he told me he was finished and everything was ok I was so excited. I think he was just amazing and I would tell anyone that needed any work on their septic or plumbing hire him don’t even think about anyone else. I won’t. And his name is Hunter.

  • Review 36 (2023-10-07 - Rating: 5)

    I called them because I had a problem at my church. They gave me a date and time, showed up before the time and fixed my problem. Great company, I would recommend them to my friends

  • Review 37 (2020-02-19 - Rating: 5)

    Jay Hubbard and Hanton White were extremely helpful, professional, and courteous. They took the time to explain everything to me and show me what was going on in our septic tank. I highly recommend these two gentlemen when dealing with septic issues.

  • Review 38 (2018-11-27 - Rating: 5)

    Thomas did a great job pumping our tank and answering every question asked. He also shared as much as he could about the design and function or our system. He showed me why our system was still in good shape and would serve us well for years to come.

  • Review 39 (2020-03-19 - Rating: 5)

    There is not enough words to describe how pleasant my experience was with this company. I could not get any other company to help me. NOT ONLY were they prompt but they were sincerely nice, honest and the quality of their work was impeccable!!! This will be the company I will call for all my plumbing issues!!!

  • Review 40 (2023-02-17 - Rating: 5)

    These guys came in my apartment and found the problem and the solution in a quick and professional fashion! Great job fellas!! Cade, Ryan and Trint!! Great team!! Call them for your plumbing needs!

  • Review 41 (2023-04-30 - Rating: 5)

    Ryan my technician was wonderful, responsive and fixed my problem quickly. Stemmle definitely has gained a client. Very impressed!!!!!!

  • Review 42 (2019-09-08 - Rating: 5)

    My sink was really backed up and it was connected to the neighbors sink as well. Water was leaking under my sink bad so we called stemmle plumbing and a Stephen Ruger came out and didn’t leave until 10 at night and got the job done right... I personally want to thank him and stemmle for fixing my sink cause it could have cost a lot of repairs.. on top of that Stephen was a really down to earth guy and didn’t make it seem like a stranger was in my home lol thanks stemmle!

  • Review 43 (2018-12-19 - Rating: 5)

    Arrived precisely on time, and proceeded to fix my drainage problem in short order. Jason was the epitome of professionalism. I would wholeheartedly recommend Rooter Man.

  • Review 44 (2022-11-29 - Rating: 5)

    Christopher Banks and Anthony Ervin did an excellent job. They were both friendly, professional and very knowledgeable.

  • Review 45 (2022-12-16 - Rating: 5)

    Ryan and Ray were very quick in responding to the call and getting the job done. I like that they cleaned up after themselves I would recommend them.

  • Review 46 (2021-02-16 - Rating: 5)

    After contacting the company they were able to get me an appointment the next day. The technician Hunter was extremely helpful, knowledgeable, and kept me well informed.

  • Review 47 (2023-08-16 - Rating: 5)

    Clay and his team always take care of our plumbing emergencies. I can’t recommend them enough.

  • Review 48 (2022-07-16 - Rating: 5)

    Big Daddy Reed did an amazing job getting our business up and running again. He unclogged our pipes and repaired our floor.

  • Review 49 (2021-04-08 - Rating: 5)

    Today we had Mike come pump our septic tank. Very knowledgeable throughly explained everything to me. Would highly recommend

  • Review 50 (2021-03-25 - Rating: 5)

    Hunter B. Was professional, knowledgeable friendly and informative. I had numerous questions which he answered and offered suggestions for future septic system maintenance and service.

  • Review 51 (2022-03-07 - Rating: 5)

    I am extremely pleased with the service I received in solving my bathroom plumbing issue.(it was bad). Such a relief to be able to use my toilet again.

  • Review 52 (2021-07-16 - Rating: 4)

    Very great guys I use them all the time.The price is a little iffy but great work overall

  • Review 53 (2020-02-27 - Rating: 5)

    James worked on my mothers shower head just wanted to give credit when do, he’s a very kind worker love the service you guys give thanks 🙏🏽

  • Review 54 (2018-09-10 - Rating: 5)

    Thank you so much to Rooterman, Jason, for taking care of our plumbing issues. You guys did a great job, thanks again!!Sandy

  • Review 55 (2023-08-05 - Rating: 5)

    I was very impressed with the young men who came to work at my house BUT had to hire another company to fix the problems. Also very $$$$

  • Review 56 (2019-11-18 - Rating: 5)

    Gernard was great. Knowledgeable, professional all around great experience. I highly recommend this company.

  • Review 57 (2019-11-18 - Rating: 5)

    Mr Gernard Wilson was prompt. curtious, and knowledgeable when he serviced my home.

  • Review 58 (2021-04-17 - Rating: 5)

    This is by far the best plumbing and drain company in the Hampton Roads area. Highly recommended!

  • Review 59 (2023-03-21 - Rating: 5)

    Ryan & Ian are wonderful! They came out to fix our toilet today. They did an amazing job and were very friendly. Would highly recommend!!

  • Review 60 (2018-05-14 - Rating: 5)

    Fast, reliable, and clean rooterman of hampton roads is professional in all aspects.

  • Review 61 (2018-08-02 - Rating: 5)

    They came on time and did a wonderful job. The charge was fair.

  • Review 62 (2023-02-08 - Rating: 5)

    Had a drain blockage, Im handy but after a long day, I decided to let a pro handle it. I called the after-hours number and received a call back within 20 minutes. The tech, Ryan, let me know a rough price to expect and was upfront about the after-hours price. I gave the go-ahead and within 30 minutes the tech was at my house ready to go. An hour later the blockage was cleared and he was all wrapped up. Very friendly, and informative, and was contentious about minimizing any mess, of which there was none. I Highly recommend Rooter-Man and they will be my first call if the need arises in the future. Josh even gave helpful advice for some of the upcoming DIY changes I will be making to my plumbing system and what I could do to decrease the chance of a recurrence.

  • Review 63 (2021-08-27 - Rating: 5)

    Some of the best plumbers around for sure. Great for home or business applications.

  • Review 64 (2020-12-12 - Rating: 5)

    I cant speak highly enough of the Plumbing Technician (J. B) who provided my residence with total quality service! He wanted to ensure after I had gone nearly one week without the capability to bathe, that he repaired the pipe leak. The challenge was great-- in gaining access to fix and replace the pipe section. Throughout the ordeal of working in a inaccessible space, he persevered and managed the feat with expert care. He was punctual every day until the work order was completed. His professionalism was extremely courteous and polite. Being that I am a senior citizen, it makes every difference to how a employee can represent its company in the best form. I hope that this company will acknowledges this employee for his total job dedication to providing EXCELLENT service to the Hampton Roads communities. God Bless and Happy Holidays and New Year.

  • Review 65 (2018-04-30 - Rating: 5)

    Always prompt and courteous service! Competent technicians who answer my questions...thank you Rooterman!

  • Review 66 (2021-02-16 - Rating: 5)

    Starting a new chapter in my career.From commercial, industrial installation plumbing, to residential and commercial pipe cleaner.yay

  • Review 67 (2021-02-25 - Rating: 5)

    I’ve used this company so many times on a professional level within the last 6 years, and the inevitable happened tonight, where I had to use them on a personal one. Troy was awesome and kept us in the loop while performing an unclog of a superior nature. I cannot recommend them enough. I will continue to use them on all of our properties and I know who to call to keep me all night with their augers😂. Honestly, they’re amazing, use them!

  • Review 68 (2020-04-21 - Rating: 5)

    We had our sewer and water line replaced with Stemmle. From the moment Jason Bryson came out to give us quote to the completion of the work, they were professional and amazing. Even during the crazy times we are having right now. The guys ( I wish I could remember all their names) did an amazing job at putting my yard back to its original placement. (minus the weeds Id have had to pull up) 😁 I would definitely recommend this company to anyone needing work done. The office was amazing at handling the financial aspect and made sure we were taken care of when needed. The entire experience was A+, You guys ROCKED!! Thank you so much

  • Review 69 (2020-06-06 - Rating: 5)

    Stephen and Shawn were very polite and knowledgeable. They were very thoughtful as to how to go about working on our sewage backup problem with the least amount of mess.They explained what they were doing and what options we had when the problem was further away from the house than expected. They cleaned up really nicely and were respectful of our property. The price was very reasonable as well! We are sold on Stemmle plumbing for all our plumbing issues!

  • Review 70 (2022-02-21 - Rating: 5)

    Chris came out first thing in the morning for the shower diverter repair. He installed the new kit I had without cutting out or damaging any tile which saved me at least a couple hundred dollars and he did a very professional job. I would recommend these guys for any plumbing job and I will use them for all my future plumbing needs. Thanks Chris.

  • Review 71 (2019-12-11 - Rating: 5)

    Very impressed by the work and the time frame it was completed. Richard Smith did a great job with working around the residents/companies needs to satisfy the resident. Will definitely request Richard again

  • Review 72 (2023-02-16 - Rating: 5)

    Kevin & Lawrence did a stupendous job!

  • Review 73 (2019-12-13 - Rating: 5)

    Jason is one of the most professional plumbers I have ever used. I plan on requesting him next time we are in need of a plumber. Thank you Jason.

  • Review 74 (2021-01-20 - Rating: 5)

    Mike T and Steven G were excellent. So happy with my service from them!

  • Review 75 (2019-11-20 - Rating: 5)

    I had a leak under my kitchen sink and behind my dishwasher, I called and Jason came out and saved the day immediately! He knew exactly what was wrong and was so prompt in fixing our issue! Thank you so much for all the awesome work!

  • Review 76 (2021-09-27 - Rating: 5)

    Hunter is the best did great excellent job.I would recommend to company .thanks.

  • Review 77 (2023-05-03 - Rating: 5)

    Absolutely good management..

  • Review 78 (2019-11-20 - Rating: 5)

    Now the number-one dermatologist recommended skin care they did a great job when no one else could they save me a yuge water bill Im very grateful for their service I will recommend them to all my friends and family

  • Review 79 (2018-12-30 - Rating: 5)

    Great service and knowledgeable! From Clay, Jason and Thomas. Great bunch to work with! Thank you guys!

  • Review 80 (2019-11-22 - Rating: 5)

    The Stemmle Plumbing Repairman Stephen Ruger was on time, courteous, quick, cleaned up after himself & his work was great! 👍

  • Review 81 (2020-03-02 - Rating: 5)

    Mike was professional (knowledgeable, fast, clean, courteous). Will use Stemmle again.

  • Review 82 (2023-08-28 - Rating: 5)

    Professional staff

  • Review 83 (2018-05-14 - Rating: 5)

    Go above and beyond to perform word class service.

  • Review 84 (2021-02-04 - Rating: 5)

    Awesome service

  • Review 85 (2025-01-10 - Rating: 5)

    My company had an emergency situation when a water line was broken. I called Semmle and the kind lady who answered the phone made sure that she was in contact with one of their team members, Henry Shazer and his helper. They were on site within 45 minutes. They took care of the problem in a matter of a couple of hours at most. Very professional company and staff. I highly recommend them for any of your plumbing needs. Note: this is not the first time we have used them and their service timing and quality has not changed!