Mr. Rooter Plumbing of New Braunfels

Located in New braunfels, Texas

Address: 863 I-35 Suite I, New Braunfels, TX 78130, United States

Phone: +1 830-224-2625

Rating: 4.9

Services

Identifies as veteran-owned
Online estimates
On-site services
Repair services
Appointment required
Credit cards
Credit cards

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-10-09 - Rating: 5)
I. had a disposal problem. This company was recommended by a friend. Within 30 minutes after placing a call to their office, there was a tech enroute to my home. He checked everything carefully and tried several different things. Finally he got down on his knees and began searching for something...a reset button.At 89, I had forgotten about reset buttons. Couldnt have gotten up even if I had been able to get down to look for such. And lo, the disposal began to work. Problem solved! So grateful to this great company! They didnt even charge for the trip...just have a good day and give us a nice review! A company with a heart!! Thank you Mr. Rooter of NB!!

Review 2 (2024-10-25 - Rating: 5)
You can always count on the team at Mr. Rooter to be upfront, friendly, schedule you quickly, and do an excellent job. This marks my fifth or sixth service with them.

Review 3 (2021-12-10 - Rating: 5)
Home emergency repairs can be scary when they happen, especially when it comes to water. How bad is the issue? How much will it cost to fix? Who should I call?Im glad we stumbled across these guys. They really are the best. Weve used them several times over the past year and a half, since the beginning of glorious 2020. Everything from a leaking water heater, leaking toilet, busted pipe in our wall, faucet installations, and water heater install. They do it all and each time they came through the quality of service has been outstanding. They have this friendly-neighbor feel to them. Whenever we have a water issue we do not hesitate to call them. Each of these guys perform consistent quality work.

Review 4 (2024-01-18 - Rating: 5)
By far the best Plumbers in New Braunfels. Their customer service and dedication to their clients is unmatched. On one occasion we had any emergency on a job site where a valve broke while disconnecting a washer. Made the call to the office and a service tech was there in 30 mins. The other time was a personal call. We were having trouble with our new build plumbing and I wanted a second opinion and some advice. They scheduled a time for someone to come out and surprisingly it was the owner, Joshua. He just jumped down in this huge hole like it was nothing, crawled under the house and inspected the work that had been done. When he came back out he explained what he had found on his inspection and what needed to be done to correct it. And now we are able to enjoy all of our bathrooms in our new home. Can’t thank you enough for doing that. 5⭐️

Review 5 (2024-03-29 - Rating: 5)
Mark was incredibly helpful with a broken valve under my sink. Then was kind enough to come back and look at a second valve and stick around to ensure nothing else blew when I had a pressure issue that flooded my home. He was nice and explained everything to me and arrived quickly after my call. This is the second time I have used Mr. Rooter and there will be a third to come very soon.

Review 6 (2024-02-26 - Rating: 5)
Very happy with the responsiveness and professionalism of this business. After my water heater failed, Karen quickly identified a highly qualified technician (Cody) to come out and install a replacement. Cody completed the installation quickly and professionally, providing explanation and helpful advice along the way, and left things at least as tidy as theyd been before. Highly recommend.

Review 7 (2024-07-18 - Rating: 5)
Called Mr. Rooter and office staff was very friendly and accommodating, scheduled a Tech to our home that day.First time to meet Mark, very polite, professional, knowledgeable of what needed done, and thorough with his workmanship.Highly recommend Mr Rooter Plumbing Services for anyones plumbing needs.

Review 8 (2023-12-04 - Rating: 5)
This plumbing company is wonderful. I found this company through its good on line reviews. I had work from a Seguin plumbing company who had made costly mistakes on numerous repairs. These mistakes cost thousands of dollars, Then I met Jared from Rooter Plumbing, He was experienced, smart, and thorough. He explained what my options were, and quoted what the price would be. He honored his quote even though the repairs took longer than it should have. He has made multiple repairs at my current home. He takes no short cuts. On a jacuzzi bath repair, he pulled the toilet rather than take my marble tub apart. I could go on and on. As I have purchased a new home in Kyle, I called to get a water-softener installed. Then I met Chris who is their water softener installer. I would highly recommend Jared and Chris. This company comes quickly and responds to all repairs. The company also has Karen who is personable and extremely efficient. I know this review is lengthy, but I cannot tell you enough of the super services this company provides.

Review 9 (2020-12-12 - Rating: 5)
Josh came to the the rescue yesterday. Weve been having problems with our toilet for over a week. Tried everything we knew how to do. He came out the same day that we called. He sent his camera down the drain and found some roots in the line that was the problem. He sent his auger down cleaned the lines and we are back in business. Cant thank you enough Josh for your prompt and professional service. If I could give you more than 5 stars I would.

Review 10 (2023-10-17 - Rating: 5)
I called Mr. Rooter on a Monday morning, which typically is very busy for almost every plumbing company, and just hoped to be able to get a problem fixed within a day or two. I was very pleasantly surprised that a technician was sent out within the morning time frame! I was very impressed with the coordination and communications between the company and me through the appointment and after the work was done. The technician was very knowledgeable, courteous, and professional. He did an excellent job and I can highly recommend Mr. Rooter for whatever a homeowners plumbing needs may be!

Review 11 (2024-08-02 - Rating: 5)
Mr. Rooter has been extremely helpful every single time we call and have had service! They have a loyal customer from me!

Review 12 (2023-06-20 - Rating: 5)
Office communication was excellent. Also, Josh, our plumbing technician let us know what time hed be arriving. We had a two hour window and Josh showed up within the first few minutes of that window. He was polite, went right to work, and resolved our issue quickly Highly recommend!

Review 13 (2024-10-04 - Rating: 5)
Very prompt and professional. I would definitely call them again for plumbing needs.

Review 14 (2023-10-24 - Rating: 5)
Cody was on time, very thorough and professional. He fully explained all my options, made the agreed upon repairs and gave me several trouble shooting tips. I highly recommend Mr. Rooter and will certainly use them again in the future if the need arises.

Review 15 (2023-05-11 - Rating: 5)
Original Post 10/20/22: Very happy with the plumbing work that was done, actually with the whole experience. I wasnt sure who to call and looked around and read good reviews and decided to make an appointment for a plumbing repair. Very easy to do. Called me the day of the scheduled repair to confirm and the technician called ahead of time too. I had an estimate for the repair shortly, the repair was done very nicely and everything cleaned all up and even reinsulated the surrounding pipe. I would definitely call yall again. Hopefully nothing else breaks though ha.Update May 2023: Needed them again for a busted pipe under the house and still very happy and hopefully nothing breaks again ha but will give them a call if it does.

Review 16 (2024-04-18 - Rating: 5)
Had a clogged sewer line that caused water to back up into toilet and bathtub. Mr. Rooter was there in less than an hour and was done clearing the line, resetting the toilet and making sure everything drained properly within an hour and all at a reasonable price.

Review 17 (2024-10-15 - Rating: 5)
I recently had the pleasure of working with Mr. Rooter in New Braunfels, and I cant recommend them enough. From the initial phone call to schedule an appointment, which was incredibly easy, to the on-time arrival of the technician, everything was seamless. Andrew Creasy did an excellent job installing my kitchen faucet, and the entire process was smooth and professional. Not only did they offer a great deal, especially with a discount for veterans, but they also left the workspace clean and tidy. Their pricing was transparent, and I truly appreciated their No Quibble guarantee, ensuring the quality of their work. If youre looking for reliable, punctual, and affordable plumbing services, Mr. Rooter is the way to go!

Review 18 (2023-11-22 - Rating: 5)
Our technician Cody was so polite and friendly. He did a great job of resolving our clogged drain. We will definitely be booking Mr Rooter for more work in the future.

Review 19 (2023-12-30 - Rating: 5)
Jared from Mr. Rooter was able to clear the main line sewer clog at my house after another company tried twice & failed. And, he quoted me a better price than the first company for the pipe section replacement repair that needs to be done to prevent future clogs. Mr. Rooter will be my go to for all my future plumbing needs!

Review 20 (2024-11-04 - Rating: 5)
The timing, work, and courtesy could not have been better! I appreciate Jared for his help!

Review 21 (2019-08-01 - Rating: 5)
Mr. Rooter Plumbing was both friendly and professional. Whomever helped me when making my appointment was friendly, informative and polite. She told me Andrew would be providing the service and gave me the time hed be on site. She also said I receive a call from him when on the way. I felt well informed. Andrew not only called but text too. Andrew arrived early. He was polite and fixed the problem quickly. Upon completion, he stayed on site until certain the leak was fixed completely when the water was turned back on. I definitely recommend Mr. Rooter Plumbing for any fix you may need. Outstanding! I will contact them first for all my needs. Thank you Andrew and Mr Rooter Plumbing!!

Review 22 (2020-11-06 - Rating: 5)
I have used Mr. Rooter 3 times now. Getting an appointment is never hard. The office staff is very professional and polite. The plumbers are freaking awesome! Andrew is so polite efficient and professional and so is Joshua. Neither one talked down to me. Their prices are great, even for after hour calls. I love this company!

Review 23 (2023-10-20 - Rating: 5)
Excellent experience from the first phone call. The plumber was out later the same day to do an estimate. I accepted and he completed the work the following day. Excellent work and excellent service.

Review 24 (2024-05-17 - Rating: 5)
Update- had Mark M. from Mr. Rooter help me and did an excellent job. Very professional and knowledgeable. Thank you Mr. Rooter agian for coming to our rescue.Josh has help us with our plumbing emergencies in the past. I think its time to start using Mr. Rooter for some preventive maintenance to help eliminate those emergencies. Thank you Josh.

Review 25 (2023-08-01 - Rating: 5)
Our Plumber, Andrew, was a very professional and personable young man. He and his helper did a wonderful job in a reasonable amount of time. I highly recommend Mr. Rooter Plumbing of New Braunfels.

Review 26 (2020-07-09 - Rating: 5)
The folks at Mr. Rooter are honest, fair and did everything they could to make me, the customer, satisfied. From my first experience with Stormy who did initial information gathering and scheduling to my detailed and itemized explanations by Cody, the entire experience has been more than satisfactory. I highly recommend this company as they exhibited exemplary work ethic, honesty, fair pricing, knowledge and skill. I will absolutely call them for any future plumbing issues, and I will recommend them to all of my own family and friends.

Review 27 (2022-10-07 - Rating: 5)
Cody was very professional and prompt with our apt. He definitely takes pride in his work and cares about his customers. He described the situation in detail, answered my questions, and had a solution. We will definitely use this company again!

Review 28 (2023-04-04 - Rating: 5)
When we moved into our first ever brick and mortar shop, we immediately realized that the hot water smelled horrible! One quick call to Mr. Rooter and we were immediately scheduled and in less than 30 mins the guys had us drained, treated and with a plan in case the stink came back. Super happy with our service!

Review 29 (2021-01-02 - Rating: 5)
I would give more than 5 stars if I could. It is New Year day, we have a bunch of family over, so of course, the toilet breaks. Technically, not an emergency as we have a second toilet, but it would make for a long weekend with only one. We call other companies that told us it was not an emergency and they would not come out even though we were willing to pay the emergency fee. Some companies didnt even answer.Mr. Rooter answered, and the lady on the phone was extremely polite and professional. We were given a time of 6-8 pm. Well...they under promised and over-delivered because the Technician called and showed up early.Joshua was EXTREMELY courteous, professional, and efficient. He had our toilet reset and repaired in no time. Additionally, he left the area he was working in extremely clean and tidy. Very friendly guy. Service like this...price doesnt even matter, however, even that was very fair.I pray to never have to use a plumber again, but if I do, this is the company I am going with. HIGHLY recommend!

Review 30 (2021-09-24 - Rating: 5)
Great experience again! My wife and I love Andrew. He’s been to our home twice for various reasons. He is very professional. I like their upfront pricing, very reasonable. There are times when you can DIY, and there are times you need to call a pro. I have another project coming up and I will call Mr. Rooter for a free quote. And I’ll ask for Andrew to do the work.

Review 31 (2023-03-20 - Rating: 5)
Mr Rooter was recommended by a friend and cannot say anything but Thank you. Third day at new home and pipes were clogged making restrooms unusable. They were prompt, professional, and helped me to the fullest extent. Thank you so much for the five star service.

Review 32 (2024-06-01 - Rating: 5)
Great service! Chance and Andrew were prompt and friendly and they did top quality work! Would highly recommend!

Review 33 (2022-09-22 - Rating: 5)
Called and came out same day within a couple of hours. Fixed the issue quickly and very reasonably priced. This is the second time weve used them and wont go anywhere else. The guy that came out was very nice, professional, and personable. Definitely recommend!

Review 34 (2023-12-08 - Rating: 5)
This was a previous review that somehow was not posted Andrew and Chance were our plumbing technicians. Both of the young men were very knowledgeable and personable. They fixed our clog and diagnosed a leaking pipe that could have been a MAJOR problem. They will be our go to plumbers!!Today, December 6, 2023, Cody Pineda came to our house to look at a garbage disposal that had malfunctioned. Prior to coming to the house, Cody contacted us to make sure that we wanted a new disposal. He came, prepared to replace the disposal, but first checked the old disposal to ensure that it needed to be replaced. Cody thoroughly explained the cost and told us about our Veterans discount. Throughout his visit, Cody was professional and personable. We would have him in our home anytime. He truly is an asset to Mr. Rooter!

Review 35 (2023-08-11 - Rating: 5)
Cody did a great job. First, he arrived early. 😊 He went to work quickly & resolved the issue. He also advised us of our possible future needs. Great job!

Review 36 (2019-07-01 - Rating: 5)
AWESOME service! Andrew as on time as promised on initial visit to diagnose problem and on follow up visits for install. There was some freight damage to the controller of the new water softener they installed, but Andrew got it resolved the very next day. Very happy with work, timeliness and pricing. Highly recommend.

Review 37 (2023-06-14 - Rating: 5)
I called for a drain cleaning. They were able to come out the very next day. The technician, Jared, was awesome. He arrived when he said he would, was very polite, and got the job done to satisfaction. Highly recommend!

Review 38 (2024-05-21 - Rating: 5)
These guys were good and fast and nothing in plumbing is cheap everything is still working excelent. My toilet cracked on reinstall in the tight space and they honored and replaced it right away. We found these guys to be just what we needed in a pinch. Five stars nice guys....

Review 39 (2019-11-11 - Rating: 5)
So happy I was directed to call this company. Integrity is the best word to describe Josh. Our situation ended up being much more complicated than anticipated. Josh and his crew were there every step of the way even into the evening hours to help. I so appreciate their hard work and the fact that they saw our situation through until the very end. Quality work and quality people. Highly recommend this local company.

Review 40 (2022-05-11 - Rating: 5)
Andrew and crew were polite, courteous and on time. They even wore booties to protect homeowners flooring. You just dont get much service, better than that! I will have them install a new water softener in the near future and would highly recommend any customer to give them a chance to earn your business!

Review 41 (2022-10-26 - Rating: 5)
Cody was super knowledgeable and professional when helping repair my garbage disposal. He explained what he was doing and why he was doing it along with information to keep my garbage disposal clean and efficient. I will definitely recommend him and Mr. Rooter to anyone needing their services.

Review 42 (2022-04-18 - Rating: 5)
I always go with Mr. Rotor Rooter. I called for a quote and the plumber they sent out was Chris Baylor. I’m very pleased with his skills, professionalism and respect for the client and I would highly recommend Mr. Rotor Rooter because their very reasonable and handle the job with pride and provide you tips to make your plumbing pipes last longer as well. The pipes Chris and his helper replaced were all simple handyman garbage which was not even to code so Chris and his helper squared me away to code and redone our plumbing from the kitchen sink to the sewage ejector pump and it looked very clean, professional and you can tell by his work he takes great pride and represents Mr. Rotor Rooter very well Thanks again Chris Baylor and Mr.Rotor Rooter. Fantastic job with exceptional service.

Review 43 (2021-02-23 - Rating: 5)
Josh is an excellent plumber he found and fixed our busted pipe quickly and did the work very efficiently. He has great attitude and extremely courteous. They will go over and beyond for you. I will for sure use Mr. Rooter for any plumbing problems I have in the future.

Review 44 (2022-09-29 - Rating: 5)
I called after hours; they promptly called me back at 8:00 a.m. the next morning. Plumber was here at 11:30 a.m. and gone by 12:15 p.m. Fixed out problem quickly and efficiently. My only reservation is that they charged $29 for the service call and another $95 for the actual service. Seems to me that if one retains them and pays for the service, the service all fee should be waived.

Review 45 (2021-04-09 - Rating: 5)
I am extremely pleased with the professionalism and top-level customer service provided by the dispatcher/scheduler and the technician who arrived to perform the job. The technician was completely thorough; showed us the problem, and repaired it quickly and correctly. The cost of the service was great! I highly recommend Mr. Rooter Plumbing of New Braunfels.

Review 46 (2021-02-13 - Rating: 5)
Mr. Rooter team gave prompt review & quote of the work. They called when the Technician was delayed with another customers project. I appreciate good communication. Unlike other services, they are clear & respectful. I recommend them for a future plumbing projects.

Review 47 (2019-05-17 - Rating: 5)
The team at Mr. Rooter was professional, prompt and knowledgeable. Amy kindly made sure I could get an appointment as soon as possible and Josh showed up to save the day. He fixed the leak quickly and expertly! If we ever need any plumbing help we will be sure to call them again. Highly recommend Mr. Rooter Plumbing of New Braunfels.

Review 48 (2020-10-23 - Rating: 5)
Cody Pineda was very professional and knowledgeable. He fixed our clogged kitchen sink drain in no time with minimal mess. Could hardly tell he had been here. Cody also offered suggestions to keep my drain clean that wouldnt cost me an arm and a leg. The young lady that answered the phone to set up the appointment was very professional and friendly. I highly recommend Mr. Rooter to everyone in the New Braunfels area.

Review 49 (2023-02-12 - Rating: 5)
We had an excellent experience! Mr Rooter took care of us very timely. Cody and Mark were respectful, knowledgeable, and took their time to answer all our questions. Thanks guys!

Review 50 (2021-08-10 - Rating: 5)
Called Mr. Rooter after consultation with another plumbing company regarding a clogged drain. The original company that came out said the only way to access the clogged pipe would be to open up my bathroom wall. Well, Mr. Rooter to the rescue! My technician, Chris, was extremely polite and very knowledgeable. After diagnosing the problem, he was able to access the clogged drain, fix the issue, and all without cutting a chunk out of our wall. Free estimate. The job cost me exactly what I was quoted and was very reasonable. Highly recommend and we will definitely be repeat business for them in the future.

Review 51 (2019-12-10 - Rating: 5)
If you need a quality and cost effective plumber look not further. I HIGHLY recommend Mr Rooter Plumbing company. I called others plumbers to include Angies List certified but they were charging me top dollars for what I need it to get done. And so Mr. Rooter was the one to satisfy our plumbing needs and were very happy. Thank you Mr. Rooter and please keep it up.

Review 52 (2020-02-24 - Rating: 5)
This company exhibits all the characteristics we look for from our service providers. Obviously customer service driven, with fast and friendly service. Great communication, from the office to the techs and guaranteed work. Josh did a great job and I wouldn’t hesitate to call again.

Review 53 (2018-08-24 - Rating: 5)
I decided after my first plumbing repair with MKR, that I never needed to look for another plumber. I continue to call them for all of my repair or replacement needs. Josh and Andrew are courteous, competent, explain everything before doing it, and are extremely fair in pricing.Honesty and integrity are important to me and this company are trustworthy.

Review 54 (2019-08-30 - Rating: 5)
Highly recommend. Very professional and kind workers. They did an amazing job on my water heater exchange. They left no mess behind. They also installed some new faucets in my kitchen and bathrooms. They did a fast job. Thank you Mr.Rooter!

Review 55 (2019-11-02 - Rating: 5)
It was easy to communicate with the office, and the plumber who came to our house was very polite and helpful. We have a drain that clogs up regularly. The plumber, Andrew, got the drain open first, then scoped the drain to see what the problem was. He is very knowledgeable and could explain the problem and how it should best be addressed. He made it clear that the best approach would be quite expensive, but that we didnt need to do that right away, as it has been this way for quite a few years. It is a design defect, and tracking down the problem will be complex, as the house was originally built in 1979, had an addition along the way, and then had the kitchen remodeled several years ago, before we bought the house. It is not a situation where pipes are broken. This gives us the time to better plan what we are going to do. He also gave us a quote for the next step to take in order to diagnose what the solution will consist of. Too many contractors use high pressure sale tactics and fear to push for immediate action, even when it isnt needed. Andrew did not do that. He was the model for calm, thoughtful action.

Review 56 (2023-01-25 - Rating: 5)
I recently had a leak in my shower, due to trying to change out hardware on my own. Luckily, these guys were able to get in fast and efficiently to take care of everything before too much damage! I would definitely recommend them to anyone!Eric W

Review 57 (2022-07-16 - Rating: 5)
They handled our major project with our pipes. They took care of every detail. Timely communications, knowledgeable expert technicians, professional office team, and family owned. They went above and beyond to make sure we were taken care of with no worries. We will forever be greatful for what they have done.

Review 58 (2022-08-26 - Rating: 5)
Responsive on first email. Came out within a day for scope of problems to be addressed. Provided fair estimate, not cheapest, not the most expensive, and scheduled. In 2 days from visit the full repairs were completed and the home was usable again. Tech was courteous and professional.

Review 59 (2022-06-17 - Rating: 5)
Called and they came out next day. Fixed a broken pipe in my sprinkler system. Great work and pricing. Start to finish only took them two hours. Would highly recommend.

Review 60 (2020-11-05 - Rating: 5)
Love using Mr. Rooter in New Braunfels. We have used them twice now and they are always on time and get the job done right the first time. Special shout-out to Josh who has come out both times. He very professional and friendly and knows what he is doing. Will always use them for any plumbing issues we have.

Review 61 (2020-02-20 - Rating: 5)
I am very happy with Mr. Rooter Plumbing. I live in an older pier and beam house with old cast iron plumbing that is deteriorating. I developed an extensive leak under the house. I called Mr. Rooter and they were at my house that afternoon to look over the situation and give me an estimate. I thought the estimate was very reasonable, and told them to do the job. It took two days to complete the work because there was so much work to be done. They did a great job, and they were true to their word, they charged me exactly what they had quoted me. I highly recommend them. In fact, I called them again for my mothers house when she developed a gas leak in her attic. They came right out and took care of that problem as well.

Review 62 (2022-08-09 - Rating: 5)
Andrew and Chance were very professional. They explained what they would need to do, showed me the repairs made and completed the job in a very reasonable amount of time. I will definitely use them in the future.

Review 63 (2022-11-07 - Rating: 5)
Andrew and his helper came out to check out a low water pressure issue we were having at the house. He ran a couple of test and was able to adjust some things to get the pressure back in a normal range. Prompt, professional service. Thanks a million!

Review 64 (2024-01-22 - Rating: 5)
Mr. Rooter is our go-to plumber! They have great communication and do great work. They save us all the time!

Review 65 (2020-03-02 - Rating: 5)
Josh is customer service excellence, on time, respectful of your home and you, reasonable rates, military-friendly, on time, listens to the customer, follows up to ensure everything is going right, and office communication and responsiveness is courteous and provides the information right the first time. Great service specialist, work done right, on time at best cost for your hard-earned dollars. Wont go to anyone else with our plumbing needs.

Review 66 (2021-03-18 - Rating: 5)
Andrew from Mr Rooter Plumbing of New Braunfels has been a life saver. We recently built a new home with a sub standard builder that we ended up firing (long story). Needless to say there were some questionable plumbing issues that came along with that. Andrew was our go to for finishing all the plumbing for our build and solving problems that were created by the builder. He was always very professional, responsive and on time and would go above and beyond even after other plumbers wouldnt touch the project because creative solutions were needed. I always felt the pricing was fair for the work being done. Highly recommend.

Review 67 (2020-01-15 - Rating: 5)
We are so pleased to have met these amazing plumbers. We were quoted a fair price and quickly. I was able to put my projections together easily using my quote. They have gone above and beyond to service our company. Even down to my choice in clamps to match our branding concept. I look forward to using them again for my second location or anytime i need a plumber. Thank you so much for all of your hard work.

Review 68 (2024-09-25 - Rating: 5)
Same day service and very professional. Always my go to when I need the pros.

Review 69 (2020-07-21 - Rating: 5)
Mr. Rootsr was responsive, competent, friendly, and fairly priced. We’ve used them several times, with the same satisfaction. Nobody wants to have to call a plumber, but they made it as pleasant as it could be!

Review 70 (2021-08-20 - Rating: 5)
Andrew is a great plumber. They did a full pipe replacement on a 5000 sq ft house and it went smoothly (ish) only because they coordinated well with sheetrock and tile guys and accommodated everybody to have continued service to the extent possible. Andrew is smart and customer-oriented. It was a huge job and they made it look easy. And they went out of their way literally to take care of the unforeseen issues that of course arose. Thanks Andrew and Chance. Its hard to find good help in Canyon Lake or New Braunfels but these are among the hard-to-find good guys.

Review 71 (2023-01-06 - Rating: 5)
Great company! Chance and Andrew helped me out they were very kind and worked fast. Pricing was reasonable. Scheduling was fast and easy. Overall highly recommend.

Review 72 (2019-05-04 - Rating: 5)
Josh, who previously installed a water softener & water heater on separate occasions. Phenomenal work. Timely, efficient.l & affordable. Today we had an emergency leak that could have caused significant cost in damages. He showed up on time, gave a detailed description of work needed & handled it. I’d highly recommend him.

Review 73 (2019-12-04 - Rating: 5)
They came and gave me a FREE quote for the work that needed to be done (leaking shower!!!). When it came time for the work to be completed they were super great at scheduling around our busy family AND were prompt and punctual. Their workers were very friendly and helpful and they got the job done right and in short time as well!!! 10/10 will work with them again!!!

Review 74 (2018-11-09 - Rating: 5)
Best plumber I have encountered in many years. Joshua was prompt, courteous, professional, and competent. He took on a problematic job that other plumbers refused to do. It took him two visits to solve/correct but his perseverance paid off. His fee was entirely reasonable for the time and energy spent on the job. I highly recommend MKR Plumbing.

Review 75 (2022-04-20 - Rating: 5)
The plumber Chris & his assistant, were on time, professional, and showed up the same day , I requested help. They removed their shoes inside my home. I will ask for him by name. Good guy & great company. I will refer them to my neighbors and to my clients. Roger Realtor

Review 76 (2020-07-27 - Rating: 5)
Arrived very quickly and addressed my issues the easiest and quickest way possible. Andrew was very knowledgeable, offered additional advice to avoid issues in the future. He found the least expensive solutions to my problems. Will use again and recommend to friends. Thank you!

Review 77 (2017-07-08 - Rating: 5)
Joshua came to perform an inspection on my backflow system. He was very professional and even gave me a discount because I didnt have change and said that he was running late anyway. He didnt at all have to do this which gives him an automatic five stars. I will call his company for business if I ever need it and would recommend him.

Review 78 (2024-09-17 - Rating: 5)
Mr Rooter came out to diagnose a problem that most plumbers would charge an arm and a leg for- instead of trying to convince me of letting them do the job- they asked if I was handy enough to do the job myself and gave me instructions on how to do so.Very appreciate of the honesty and will definitely call them for future plumbing needs

Review 79 (2018-12-06 - Rating: 5)
In need of a plumber ?? Call MKR ~ My water heater wasnt working. I read all the reviews on their site and I called based on those ~With a 5 star rating everyone was pleased with their work. I would recommend them to my neighbors and be sure to use them again.. Thanks for your quick, courteous and efficient service.. Have a Merry Christmas! Pat

Review 80 (2021-11-05 - Rating: 5)
Assuming installing a bidet seat was a simple job (maybe for others it is) we went on YouTube for instructions. Everything was going just fine until we tried to add a T- connector to the incoming water point(as instructed), then all hell broke loose…. Water was gushing out everywhere (even though we had turned off the shut off valve). Panic set in very quickly. It was just before 5pm when we called Mr Rooter - Josh answered and got to our home 20 mins or so later. He stopped the flow of water that was wreaking havoc in our master bathroom and installed the bidet seat the right way for us.Moral of the story: hire a professional! There’s a reason it takes years to become certified.Josh, thanks again for coming out so late. You’re a true professional and a gentleman.

Review 81 (2022-10-26 - Rating: 5)
Great customer service. Able to respond same day for evaluation. Promised to complete repair next afternoon. They showed up early and finished before noon. Definitely will use them again.

Review 82 (2023-02-04 - Rating: 5)
I was able to get a technician out yesterday and the service was great! Jared the technician went through everything he did to resolve my plumbing issue, which brought peace of mind. Great service, thank you!

Review 83 (2020-04-20 - Rating: 5)
We called Mr. Rooter Thursday night. The very next morning Cody Pineda was right on time, looked at the leak, gave us a free estimate and had the leak fixed all within 30 minutes. Fair price, great technician. We have our plumber for life!

Review 84 (2024-11-15 - Rating: 5)
I have used Mr. Rooter Plumbing several times. The representatives are professional, on time and fair in their pricing. You can trust this company.

Review 85 (2019-07-12 - Rating: 5)
Josh has come out to my house twice. He was prompt, professional, reasonably priced, and got the job done well. I highly recommend his service for all your plumbing needs.

Review 86 (2020-09-09 - Rating: 5)
Andrew was SO helpful capping & removing a gas pipe in my house. He was very willing to go in the small, dirty crawl space under the house multiple times and gave me the best deal possible. I’ll definitely be using Mr. Rooter again! Thanks again Andrew!

Review 87 (2018-11-06 - Rating: 5)
Both Rick Brewer and Mary Minerva at Canyon Lake are 100% pleased with MKR plumbing. Andrew finished the job today. Absolutely spectacular ..everything was done perfectly to include the workmanship, clean up after the project, the assessment of the project and the cost. All done with expert craftsmanship and wonderful customer service. We now have a plumbing company that we will choose to use in the future which we know will do the job perfectly. Thank you so much. Rick & Dee

Review 88 (2019-06-10 - Rating: 5)
Big thanks to Josh over at Mr. Rooter Plumbing of New Braunfels. Fixed my plumbing issues right away. They were same day, nice, knowledgeable, fast, and affordable. I will definitely call them again in the future.

Review 89 (2020-12-04 - Rating: 4)
Mr. Rooters was quick, professional, and fixed our issue the very same day. Hopefully I dont have to call them back anytime soon, but if we have more issues they will be our go to! Great help.

Review 90 (2019-10-22 - Rating: 5)
Joshua Creasy helped us when our pipe was leaking. He was very informative, professional, friendly, and helpful. Call Mr. Rooter for all your plumbing needs. They are definitely 5 stars all they way!!Thank you again Joshua!From Rosalie and Steven Johnson

Review 91 (2018-10-05 - Rating: 5)
So Ive been going through a renovation for the last 16 months, and these guys are the 4th plumbers Ive tried. I wish Id found them first. Theyre honest, clean, thorough, and knowledgeable.Theyre really friendly and upfront with their pricing and estimates of work needed. They come out and just get the job done.These are the only guys I call now.

Review 92 (2024-07-10 - Rating: 5)
Excellent service! Very professional and fast! Highly recommend them!!

Review 93 (2022-08-10 - Rating: 5)
These guys saved the day. We called in our time of need. They came out and fixed the problem for us and were polite, very aware of our home and respectful of our space. Amazing service.

Review 94 (2019-08-17 - Rating: 5)
Andrew came out to my house after a water line break in the yard. He delivered prompt service, professional and great attitude. I will definitely use Mr. Rooter anytime I have another plumbing issue.

Review 95 (2020-10-03 - Rating: 5)
Ive called these folks a few times. Scheduling work to be done is always easy and they seem to be available for next day service. The plumbers are quick and professional. Finding good plumbers in the area is tough so Im glad to have found these folks. I would recommend them to anyone.

Review 96 (2018-01-23 - Rating: 5)
Great experience. Very knowledgeable and patient. MKR Plumbing converted my old water heater system to a tankless. I had a lot of questions and he was able to answer all of them. I recommend MKR Plumbing for any of your plumbing needs. They will be the only plumbing company I will ever hire again.

Review 97 (2020-11-08 - Rating: 5)
Joshua came to our house twice over several years with a drainage problem—once from shower another for toilet. He was able to identify quickly the location of the blockage (our kitchen garbage disposal, 80 feet from what we thought.The bill was reasonable. The second time he came out quickly and resolved issues. We live on north side of Canyon Lake but he had no delay in getting here.

Review 98 (2020-03-01 - Rating: 5)
Outstanding plumbing business. I had Cody at my house yesterday to troubleshoot and fix a couple of unrelated problems. Although these werent typical problems you might call a plumber for, Cody was like a bulldog in finding the problem and coming up with a good solution to stop my leaks. He is an outstanding plumber and an impressive young man. Thank you Cody and thank you to your bosses for sending you to my house.

Review 99 (2019-11-08 - Rating: 5)
We have used MKR Plumbing 4 times over the past 7 months (once was an emergency). They have been very professional and responsive. It is obvious that they take pride in their work. We can recommend them with no reservations.

Review 100 (2020-06-21 - Rating: 5)
The service tech. Called me 10 Min. before my appt time To let me know that he would be arriving at my House at the scheduled time . He gave me an estimate for the job and when he finished the bill was the exact amount of the estatement he gave me ! He (Josh) the service tech. was very professional !!

Review 101 (2019-05-16 - Rating: 5)
This company is AMAZING!! They have had to come two times in the past week and were very prompt! The service and staff are amazing. They were kind, took the time to explain what the problem was, etc. We will forever contact Mr. Rooter for future plumbing issues!

Review 102 (2019-11-25 - Rating: 5)
Needed a plumber on a Saturday. I have a vacation rental and my tenants are important to me! When something isn’t working, I need it fixed right away! Mr Rooter Plumbing of New Braunfels was the only one to work me into their schedule! They found the problem with my shower immediately! I will call them for all future plumbing needs in Canyon Lake! Thank you again, Josh!

Review 103 (2019-10-29 - Rating: 5)
Joshua Creasey has provided service for my Back-flow Valve checks and service for the past 3 years. He was reliable to make his appointments to do the tests. I highly recommend his company and services.

Review 104 (2022-04-13 - Rating: 5)
Professional, clean, respectful, intelligent, good conversationalist, knowledgeable in their craft and pricing, honest and helpful. That describes not only the service tech that came to my house but the owners as well.

Review 105 (2022-08-11 - Rating: 5)
Ive used Mr. Rooter Plumbing before and will use them again. They are always timely, diagnose issues quickly and perform all repairs with the utmost professionalism - you wont find a better value.

Review 106 (2019-11-08 - Rating: 5)
Andrew came to our house to unclog water faucets/lines caused from our water softener. He was on time, professional and very friendly. He took care of the problem and confirmed what I thought, our water softener was shot. He also made some other suggestions of what needs to be done before we get another water softener.I like the fact that Mr. Rooter gives free estimates and, based on Andrews work, I will use them again.

Review 107 (2020-03-11 - Rating: 5)
Everything about my experience with this company was excellent, but the thing I found most impressive is the quality of their tools. Our septic was backed up al the way into he house. We were able to blow the mess out with a bladder but needed to see the problem. Joshua Creasy arrived with a video camera that he was able to run down the pipe. About half-way, we found dirt and roots. We are going to have Joshua come back out and grind out the roots with a cutter specifically designed for oak roots. Then, in the fall, we will get the septic line replaced.Working with Mr. Rooter, Joshua in particular, was a real pleasure.

Review 108 (2022-05-19 - Rating: 5)
Kitchen drain needed a vent installed so that the water would drain properly. Also new faucet was installed. All work was done very professional and in timely manner

Review 109 (2020-06-03 - Rating: 5)
I work for a Vacation Property Managment company in Wimberley and use Mr. Rooter anytime we need a plumber. No matter how big or small the Job is the guys are always professional and work is completed quicker than I normally expect. Thanks Mr. Rooter we look forward to continuing working with you guys.

Review 110 (2019-06-10 - Rating: 5)
They get to you very fast they are very courteous clean and efficient plus they can find a water line underground if you dont know where it is and not a lot of plumbing places can do this. I tried about 7 and then I got a hold of these guys and they could do it properly they just fixed my water heater put in an upper lower coils in a new thermostat so yeah Mr Rooter is great they come to Wimberley Texas to which is very nice I would highly recommend mr. Rooter of New Braunfels to anybody who needs Plumbing Service quickly and done correctly!

Review 111 (2020-01-15 - Rating: 5)
You guys were able to come out same day, found a fix, and got it taken care of very quickly. The technician explained everything very well, was very nice, and tried to help us with ways to save money on the fix. I appreciated that so so much!!

Review 112 (2021-04-10 - Rating: 5)
Tech showed up on time, worked hard to not damage the new floor, was able to repair the toilet flange. Very grateful that they were able to send a tech out an hour after I called in my problem.

Review 113 (2022-11-15 - Rating: 5)
This company came and cleaned a clogged drain in our laundry room. From the time I called to the finished job was less than 2 hours. Very tidy worker too.

Review 114 (2021-08-15 - Rating: 5)
I had an emergency situation and Mr. Rooter responded quickly. Andrew was very professional and explained the situation very well. I will definitely be using Mr. Rooter of NB in the future, I recommend them very highly.

Review 115 (2020-04-01 - Rating: 5)
We had an interesting problem where a previous home owner left an auger in the pipes h see our kitchen sink! We couldnt move it and had no idea where it started or ended. They came out and did some excellent trouble shooting and eventually solved the problem. The price tag was thousands of dollars less than the other guy.

Review 116 (2020-08-19 - Rating: 5)
The technician repaired a busted water heater/thermal expansion tank - we had another quote and MrRooter did it for half!! Will definitely use them again. The other company? Heck no!!! Lost their number! lol

Review 117 (2023-09-22 - Rating: 5)
The recent plumbing work done by Mr. Rooter was done with the highest quality level. They were honest and fair. It was all done very professionally. We were very impressed.

Review 118 (2018-12-12 - Rating: 5)
MKR Plumbing is fantastic! Andrew was on another job and when I called him it was an emergency and he made changes so he could come right over. He was professional and delightful. Thank you. Y. Zahorik

Review 119 (2018-11-22 - Rating: 5)
Our kitchen sink stopped up Thanksgiving day. I called MKR Plumbing and they came right over and did a great job fixing our problem. Very professional and helpful. I would highly recommend MKR Plumbing.

Review 120 (2022-12-02 - Rating: 5)
Excellent service! Fit in my emergency service despite it being the day before Thanksgiving. They were timely, respectful, had great communication and affordable pricing.

Review 121 (2020-06-26 - Rating: 5)
Great experience with Cody from Mr. Rooter. He fixed my heater issue super quick and the price was by far the best compared to other companies.

Review 122 (2021-06-26 - Rating: 5)
Great family owned buisness!! helped us threw the freeze when they were already very busy. plus they dont want to just sell you ne appliances, they work with you to find the best option for YOU. would recommend them to anyone.

Review 123 (2020-07-20 - Rating: 5)
Joshua was Great. He came, saw the problem and came up with a solution. The whole project only took 1 day. Very professional and used great safety measures. Like them a lot.

Review 124 (2021-07-02 - Rating: 5)
Andrew and Chance sent a text 10 minutes before appt time letting me know they were on their way arriving on time. I appreciate the professionalism and courtesy they showed.William

Review 125 (2018-10-18 - Rating: 5)
I highly recommend Josh and Andrew. I’m new to the area and am remodeling a home. I’ve used them three times now and I’ve been so pleased with their work each time. They are punctual, respectful and reasonable.

Review 126 (2018-02-15 - Rating: 5)
In 2017, MKR successfully completed a large 5-story commercial Plumbing project (well over $150k in scope) for Hasen Global, LLC. located in Fort Worth, Texas. The client said clearly that “MKR performed the highest-quality plumbing install they had ever seen”. Thank you Josh, and your crew for all the enduring effort and long hours worked to meet all deadlines, which helped to bring the building online!

Review 127 (2023-07-13 - Rating: 5)
Very happy with Mr. Rooter Plumbing! Great customer service, responsive,respectful and very knowledgeable. I highly recommend them!

Review 128 (2023-06-16 - Rating: 5)
The two young men who came out to repair a leaky faucet and replace our kitchen faucet were very professional and completed the job in a timely manner. Thanks Guys!!

Review 129 (2024-12-07 - Rating: 5)
Excellent service from Andrew and Chase

Review 130 (2023-01-07 - Rating: 5)
Mark did a great job fixing the leaks in the pipes the same day. Very satisfied with the service and will use again!

Review 131 (2023-03-28 - Rating: 5)
Mr Rooter is the only plumbing company to use! Give them a call. Trust me you will not regret it!

Review 132 (2021-03-26 - Rating: 5)
Great professionalism. Found a leak I would never have been able to find on my own. Repaired at a fair price and got my house up and running again. Thank you Joshua.

Review 133 (2022-09-08 - Rating: 5)
Very happy with the professionalism and expertise demonstrated by Joshua and Chance. They found the source of our sewer leak and have scheduled repairs for the coming week.

Review 134 (2024-10-03 - Rating: 5)
Excellent work timely friendly service

Review 135 (2021-07-12 - Rating: 5)
I am very pleased with the work and professionalism that the crew did. Its so nice to have a company that knows what they are doing and who does try to rip you off! I am going to use them going forward!

Review 136 (2023-04-26 - Rating: 5)
Did online job request. Got a call the next morning and scheduled same day for repair. Quick and professional repair work

Review 137 (2019-10-18 - Rating: 5)
Had an issue with our tub, turned out we fixed it but they checked out our sink too. They didn’t have to do any work and didn’t charge. Great service!

Review 138 (2019-10-29 - Rating: 5)
Arrived on time, completed work in a timely manner, cleaned up work area. Both professional and personable. Will always request Joshua for any future plumbing needs.

Review 139 (2020-10-25 - Rating: 5)
Excellent technician Josh very knowledgeable and professional. Very pleased all around. Definitely would use again and recommend highly to anyone.

Review 140 (2022-01-24 - Rating: 5)
Excellent service. Techs arrived on time, very professional, and resolved our issue in a timely manner. We highly recommend them!

Review 141 (2024-02-02 - Rating: 5)
Highly recommend, the plumber explained everything clearly, same day service and the water heater replaced the next day.

Review 142 (2019-10-04 - Rating: 5)
Josh did a GREAT job. Didnt just patch and go, he fixed it where it will last. Cleaned up after himself and did the job RIGHT! Very nice young man. Thanks Josh!

Review 143 (2024-05-24 - Rating: 5)
Every year when I have to have my back flow done for the water company. these guys are great. I will have them do anything else I need too

Review 144 (2018-09-25 - Rating: 5)
They are very professional and great work . Did a water heater change out was quick and efficient. Price was good and they cleaned up afterwards

Review 145 (2019-12-17 - Rating: 5)
This is a family owned business and the staff are not only highly skilled and knowledgeable, but are also very personable, professional and friendly. You will be glad you called them for all your plumbing needs. Be sure and call and see for yourself !!

Review 146 (2020-08-27 - Rating: 5)
Andrew did a good job of getting in quick and reviewing our entire drainage system when we were in a pinch, would highly recommend to anyone in the area.

Review 147 (2020-03-02 - Rating: 5)
House’s main water line developed a leak. They came out to look at the issue and located the mechanical coupler to repair the leak the same day. Will use their services again.

Review 148 (2020-09-23 - Rating: 5)
Responded to the call quickly and was very friendly. Promptly found the issue and told me how he was going to fix the problem. Would call again if I was in a bind.

Review 149 (2019-12-05 - Rating: 5)
Mr. Rooter managed to find the location of the leak searching inside, around outside, and even underneath until he located the issue with proof. I am greatly appreciative for the service. Thank you

Review 150 (2024-02-15 - Rating: 5)
Next day service, reasonably priced, efficient service, personable technician. All good.

Review 151 (2023-02-03 - Rating: 5)
Only plumber I call for my 6 hill country properties. Josh is hard working, honest, and professional.

Review 152 (2019-06-19 - Rating: 5)
They were able to get to my job site the day I needed their help. The tech was helpful and fixed the problem. I am very happy with this company.

Review 153 (2022-11-17 - Rating: 5)
Cody was great and very informative about up keep of our water heater. Had the water heater flushed.

Review 154 (2020-02-26 - Rating: 5)
Joshua , Cody and the team are very punctual and very clean . It has been a pleasure using them and I will continue to use them in the future.

Review 155 (2023-10-04 - Rating: 5)
Installers were very professional and courteous. Did an outstanding job.

Review 156 (2018-10-17 - Rating: 5)
Andrew was very knowledgeable and courteous and and completed the job in a timely manner.I would hire him again when a plumber is needed.

Review 157 (2019-10-24 - Rating: 5)
Joshua Creasy came out to my house..he did an excellent job, was very professional and I will definitely call them if I ever have any problems.

Review 158 (2023-08-09 - Rating: 5)
Highly recommend! Great service and got the job done! Very pleased.

Review 159 (2020-12-03 - Rating: 5)
They’ve been out to my house a couple of times. Very responsive, professional and does great work. Highly recommend!!!!

Review 160 (2024-05-07 - Rating: 5)
Great Service. Came same day and fixed the problem. Charged a reasonable amount. Plumber was friendly and helpful.

Review 161 (2020-06-21 - Rating: 5)
Andrew was fast efficient and very nice and courteous. We will definitelyuse and recommend them in the future

Review 162 (2019-11-27 - Rating: 5)
Edward was friendly, professional, quick, and made sure all problems were resolved. Made sure areas of work were cleaned before he left.

Review 163 (2021-08-18 - Rating: 5)
Kevin was meticulous and thorough replacing our dishwasher. Well worth the price.

Review 164 (2018-01-30 - Rating: 5)
MKR Plumbing is extremely reputable, competent, punctual, and reasonably priced. I don’t think I would find a better plumber in the area!

Review 165 (2020-08-26 - Rating: 5)
I cannot say enough good about this company. They were prompt, courteous and reasonable. I recommend them highly.

Review 166 (2023-11-28 - Rating: 5)
Technician was very helpful and spent necessary time to clear the clogged drain.

Review 167 (2019-10-04 - Rating: 5)
Outstanding service with fast response, fair pricing and professional workmanship. I will definitely call Mr Rooter again.

Review 168 (2024-07-30 - Rating: 5)
Responsive......professional and FAIR!

Review 169 (2023-12-07 - Rating: 5)
The service was professional and reasonable. Hopefully, this will not happen again but if it does, I will call Mr Rooter Plumbing of New Braunfels.

Review 170 (2019-11-22 - Rating: 5)
Joshua has been out twice and is quick, efficient, friendly and professional. Highly recommend!

Review 171 (2019-10-28 - Rating: 5)
Great, fast service. Joshua is very knowledgeable & professional. Will definitely use again.

Review 172 (2022-02-20 - Rating: 4)
Expensive but very professional. They could have wiped down the area better before leaving, but ..okay. all in all agood experience.

Review 173 (2020-03-11 - Rating: 5)
They came out quick provided a great service at a great price and very professional great job!

Review 174 (2022-01-15 - Rating: 5)
Service tech was very professional and courteous. The work was done very well and quickly.

Review 175 (2021-02-05 - Rating: 5)
Same day service. Even arrived earlier than appointment time. They were clean and efficient.

Review 176 (2020-03-17 - Rating: 5)
Outstanding, for quick response, reasonable rates and their consummate knowledge of quirky plumbing problems. Simply the best.

Review 177 (2020-02-01 - Rating: 5)
Great experience with this local business! Honest and customer service was the best. I don’t usually leave reviews so let this be your sign to call them!

Review 178 (2023-01-06 - Rating: 5)
Very nice plumbers. Reasonable pricing. Would definitely recommend.

Review 179 (2023-07-23 - Rating: 5)
Showed up when they said they would. Got right to work and fixed my issue the first shot. Pros!!

Review 180 (2019-11-11 - Rating: 5)
Have used Mr. Rooter Plumbing multiple times now, and they have gotten the job done perfect every time.

Review 181 (2020-10-14 - Rating: 5)
Fast, professional and knowledgeable! I would highly recommend and use again if a need arises in the future! A+++

Review 182 (2024-09-12 - Rating: 5)
On time and very helpful

Review 183 (2020-03-02 - Rating: 5)
Had a really stubborn clog in the kitchen sink, Josh showed up and in no time had it drained and working perfectly. Thanks again, awesome job!!

Review 184 (2019-06-15 - Rating: 5)
The service I received from Andrew Creasy was above and beyond I would recommend to anyone else to use very happy

Review 185 (2020-07-31 - Rating: 5)
Andrew did a great job of explaining what the problem was and what it would take to fix our problem. Very satisfied!

Review 186 (2022-07-26 - Rating: 5)
They fixed my plumbing problem fast and cheaper than I thought it would be.

Review 187 (2018-09-05 - Rating: 5)
Great people, respectful, honest, affordable, hard workers. Ill have them back for all my plumbing needs!!! Thanks guys!!!

Review 188 (2018-01-22 - Rating: 5)
Had a leak under the slab of my rent house. Josh found the leak, and ran a new line. Saved me a lot of money, and time.

Review 189 (2022-11-14 - Rating: 5)
Needed emergency service and got it within 30 minutes. Service was fast and price was fair

Review 190 (2019-12-18 - Rating: 5)
Excellent organization and appreciated their service. They were professional, prompt and got the job done quickly!