Jon Wayne Service Company

Located in New braunfels, Texas

Address: 8920 I 35 N Frontage Rd, New Braunfels, TX 78130, United States

Phone: +1 210-293-5550

Rating: 4.9

Services

Online estimates
On-site services
Wheelchair-accessible entrance
Repair services

Photos

Latest Fire Recovery & Restoration Services

Comments

Review 1 (2024-12-01 - Rating: 5)
Mitch listened to my concerns, plans and what I needed done. He assessed the situation and went to work, efficiently and quickly. I loved how he put down a floor mat and covers on his shoes before he entered my home. Great customer service and highly recommend Jon Wayne!

Review 2 (2024-10-17 - Rating: 5)
John Wayne’s Rescue Club Membership is well worth the peace of mind. The technician Robert Romero arrived on time, inspected the unit carefully, and made sure everything was running smoothly. He was very professional and polite. The overall experience was hassle-free, and nice to feel at ease knowing the system is in good shape for the season.

Review 3 (2024-12-09 - Rating: 5)
While we werent able to go with them for a new install service this time, we will continue using them for all of our maintenance needs. They are honest, supportive and outline everything for you to make sure there are no surprises. They make everything far less stressful than it could be. Thank you so much!

Review 4 (2024-12-20 - Rating: 5)
Everette was awesome! Very knowledgeable and professional. Completed the maintenance of two (2) systems with ease. Even signed up for the Jon Wayne annual HVAC (system) membership because of Everette and the service provide by Jon Wayne. Will definitely recommend to our neighbors

Review 5 (2025-01-09 - Rating: 5)
Lucas spent the whole day at our house, diagnosing and getting our heat back up and running. He was thorough and very attentive to what it is that we needed.Give that man a raise!

Review 6 (2024-09-20 - Rating: 5)
Mitchell Dotson, the plumber that help us, arrived on time, was friendly, let us know about how much the repair would run ahead of time, and completed the repair expeditiously. He answered all my questions and explained what he was doing during the repair and offered advice to keep things running smoothly. I highly recommend.

Review 7 (2024-11-11 - Rating: 5)
Your service rep was pleasant and knowledgeable about all systems that needed service. When he finished with servicing our system he explained everything that he had done. I was very pleased with him and his service.

Review 8 (2024-12-19 - Rating: 5)
Zachary at Jon Wayne was very thorough and professional. Nice young man. Routine service was done and everything explained clearly. We continue to get good service with Jon Wayne Company.

Review 9 (2024-09-23 - Rating: 5)
Called John Wayne to give us an estimate on wiring in a hot tub. Samuel, the service tech was super polite and very professional, would highly recommend calling on this company. Spent a good amount of time measuring everything and making sure he accounted for all the electrical supply we were already using to give us the best option for the job.

Review 10 (2024-08-29 - Rating: 5)
Thomas, Cory,Kaleb,and Josiah were all very Professional young men, I’m a huge believer in the trades! They did a wonderful job on our new system! We would most definitely recommend Jon Wayne services to any and all who ask if we know a guy!

Review 11 (2024-08-23 - Rating: 5)
The electrician had a very long day otherwise, but came anyway to his scheduled appointment. Very cordial, knowledgeable and helpful. He was able to find a replacement fixture for my small office fan/light fixture. Has ordered it and will return to install when it comes in. Great service from Sam!

Review 12 (2024-09-20 - Rating: 5)
First time for service….Carlo arrived later last evening due to another repair job. However, there was no rush at my house. He spent a good 1.5 hours going over my system, making some adjustments, and thoroughly cleaning the outside unit and interior drain line. Super nice , knowledgeable, give us some good recommendations for the future. Overall, communication from JW was good and the technician was very solid. Nice job!-Greg W., New Braunfels

Review 13 (2024-08-07 - Rating: 5)
Isiah was professional and a kind young man! Explained the process and answered questions my parents had, We have always had a great experience with Jon Wayne! Customer service over the phone was great as well!

Review 14 (2024-10-12 - Rating: 5)
John Wayne AC person did an outstanding job checking both my units out. He got here and hit the ground taking care of all the checks and cleaning the coils. Thanks for keeping my AC in great condition. Thanks

Review 15 (2024-12-12 - Rating: 5)
Jon Wayne plumbing technicians worked quickly to resolve a difficult repair of a water pipe leak inside my house foundation. Technicians were pleasant, professional, answered all questions, and provided a robust repair.

Review 16 (2024-09-05 - Rating: 5)
John was very thorough and professional. He took the time to troubleshoot the system and discuss possible remedies with the central monitoring office. He insured that my system was updated to the newest firmware.

Review 17 (2024-09-05 - Rating: 5)
From a fellow local business owner in the home services industry, I can tell this is a top notch company operating at the highest level. From the office staff to technician, they provided awesome customer service, and fixed our problem in the same visit. I was so impressed I may be reaching out to their team to see how I can improve my own company.

Review 18 (2024-12-23 - Rating: 5)
This is our second experience with Jon Wayne. They are professional and make sure they respect your home and cleanliness. Their technicians are trained and can converse in laymans language. I would highly recommend Carlo and Benjamin as they are true professionals.

Review 19 (2024-08-21 - Rating: 5)
Javier came out to help us today for a late call! He was so kind, helpful, informative and professional! From the phone calls to the actual service calls it has been a 5 star experience! Jon Wayne knows what they’re doing!

Review 20 (2024-11-27 - Rating: 5)
A/C stopped blowing air on Saturday after making some weird noises. Brian came out, figured out what was wrong, got it replaced and Im back to a cool 71°. Lucky for me I have warranty on the unit so it was covered.

Review 21 (2024-12-18 - Rating: 5)
The Electrian, Maurice, was prompt, profession and skilled. He identified the problem with our system quickly and got us feeling more comfortable than we had been in 48 hours .

Review 22 (2024-09-04 - Rating: 5)
We had a few companys trying to push their own equipment and disregarding what we really needed or was asking for. Based on the reseach we had already done on the water softner system, we found the John Wayne technician was truthful and very informative. He catered the system around our family size and usage.

Review 23 (2024-07-26 - Rating: 5)
The Jon Wayne tech Alejandro G was excellent! He thoroughly check my AC system and explained/showed me everything he did. He was very professional and courteous. Highly recommended Jon Wayne’s service and Alejandro as a tech.

Review 24 (2024-08-13 - Rating: 5)
As usual, Jose was very friendly and genuinely concerned that our issues were addressed in a professional and personal manner. This rating service needs a capability for 10 stars.

Review 25 (2024-11-14 - Rating: 5)
Service Specialist contacted us and arrived on time. Great explanation of complete service. Friendly and efficient service and communication. JOB WELL DONE!

Review 26 (2024-07-04 - Rating: 5)
Contacted Jon Wayne for service on my AC unit, because my backup condensation line was dripping. Despite having the company reschedule on me twice, Im happy with the service I received. The technician arrived on time and resolved the issue. Made several recommendations, but wasnt pushy. I will definitely have Jon Wayne back for future needs.

Review 27 (2024-08-04 - Rating: 5)
AJ was very helpful, explained things clearly with photos of the problems he found, laid out our various options, then let us decide what to do. So far, so great on the service.

Review 28 (2024-11-06 - Rating: 5)
I called Jon Wayne for a bid on a home generator. Elpidio came to the house and answered all my questions. I signed with them and will update my review after installation is complete. As of now, I am very confident in my decision.Installation was finished in May, and I had my first blackout, which lasted 10 minutes, in November. The generator failed. I called, and they sent Sam the very next morning. He was excellent: friendly and knowledgeable. He found the problem. Walked me through it and ran a mock outage which the system passed.Im still happy with my choice

Review 29 (2024-10-29 - Rating: 5)
Had a young man come out and explain the whole process of getting a new a c system installed.Very informative very professional.Kudos to Jon Wayne for finding this man and giving him a chance to improve his life, and kudos to Richard Hickey for taking advantage of the opportunity.God bless you in all your endeavors

Review 30 (2024-07-08 - Rating: 5)
Every time a service tech has come to my home from Jon Wayne, they have been super thorough and very honest. They ensure to check any and all possible issues, provide a detailed explanation of options, and ensure you choose the best option for your circumstance and budget.

Review 31 (2024-12-13 - Rating: 5)
Another great experience! Thorough inspection. Before any work started, I was presented with a clear and understandable scope of work and accompanying price. Workmanship is great. Friendly folks as well.

Review 32 (2024-09-05 - Rating: 5)
Jon Wayne is very flexible and everyone that I had contact with is nothing but courteous and very thorough. Tyler Snyder was knowledgeable and explained everything on the invoice.

Review 33 (2024-09-19 - Rating: 5)
The technician was very helpful and showing us what was wrong with our issue with the water pressure . And cleaned up after himself like nothing happened. Very professional very glad that we chose y’all. Have a Blessed Day

Review 34 (2024-10-05 - Rating: 5)
We had our AC unit replaced, air ducts cleaned and sealed. Geo even washed our air vents before putting them back:)Everything was explained well and all service men on site were very courteous.

Review 35 (2024-12-09 - Rating: 5)
AJ was extremely knowledgeable, professional, and on time. After as much time and information that he gave me, I figured there would be a hefty service charge involved, but no.

Review 36 (2024-12-21 - Rating: 5)
Very professional from the word go did an excellent job. Very good communication would recommend to anybody.

Review 37 (2024-04-25 - Rating: 5)
I called to have someone come take a look at my breaker, the customer service reps were super friendly and helpful and the electrician came out the same day. He was also very friendly and very thorough. I feel confident that I can trust the services that are offered through Jon Wayne. If I ever need anything fixed in the future I will be giving them a call.

Review 38 (2024-11-19 - Rating: 5)
Fast response, professional and masterfully assessed and fixed all issues…including new unknown issues! Have used them exclusively for 5 years now and highly recommend.

Review 39 (2024-09-17 - Rating: 5)
Zach did an amazing job left nothing behind as if he was never here. He represented him self with class and showed what the Jon Wayne experience is all about Zach left no questions unanswered and took the time to explain everything that he had performed on my system thank you Zach

Review 40 (2025-01-06 - Rating: 5)
They were on time, knew exactly what needed to be done and made the install look perfect! Couldn’t be more happy!

Review 41 (2024-10-16 - Rating: 5)
I had my air conditioner serviced/inspected with Jon Wayne Services, tech - Michael. He was very professional, knowledgeable, and very informative..outstanding job.

Review 42 (2024-06-08 - Rating: 5)
The guy was very concerned about our AC not working for us and came out the next day and got the Motor that we need it for our AC replaced and running. He also checked everything else to make sure everything was running right and did not leave till the house got to the cool temp he set it as. I love how kind he was and caring, and the fact that he didn’t act like we were just customers he made us feel like we were friends, me and my family.

Review 43 (2024-09-24 - Rating: 5)
Mike is fantastic. Great person as well as a great tech. Its hard to find honest HVAC companies nowadays. This is one.

Review 44 (2024-12-06 - Rating: 5)
Jon Wayne is by far the best customer service I have dealt with . I wish they serviced Rockport Texas. They would do very well in that area . I would and always will refer them to family and friends.

Review 45 (2024-07-30 - Rating: 5)
Excellent job. Samuel, our Electrical technician, was courteous and efficient. I would certainly recommend him and Jon Wayne Service.

Review 46 (2024-09-19 - Rating: 5)
UPDATE (9/24): Everett did an event better job this time. He found a filter that was on my AC that wasnt supposed to be there and removed it. Now my AC is blowing great and cooling really well. Everything else was checked out and in working order. Highly recommend Jon Wayne!!(7/23) Jeremy with Jon Wayne was great! He checked everything...took care of some maintenance issues...didnt try to high pressure sell my on any upgrades, but did explain the benefits.This was a great experience and Im happy my house is in good working order.

Review 47 (2024-11-22 - Rating: 5)
Troy was outstanding. Thoroughly evaluated all of our plumbing, including flushing our hot water heater. Provided great advice regarding water pressure and consideration of what precautions we should take. Fine gentleman and very knowledgeable professional! Great job!

Review 48 (2024-07-01 - Rating: 5)
Called John Wayne to come out because I was having low water pressure.Troy Stindt with JW came out and found the likely culprit was a water softener that wasnt recharging when it was supposed to. Now everything works.As a new homeowner, Troy was kind enough (and patient) to answer all of my questions related to the ins and outs of all my plumbing related questions.I was really satisfied with Troys professionalism and knowledge and will definitely ask for him by name for any future plumbing issues.

Review 49 (2024-08-27 - Rating: 5)
Excellent service. Charlie and his team were very detailed with the service call and repairs. Explained everything and were very thorough with the electrical work we needed for our home. Would highly recommend this company.

Review 50 (2024-09-14 - Rating: 5)
I called Jon Wayne Service Company to give me a second quote on some repairs to my A/c system. They sent Thomas to check things out and it turns out some of the repairs quoted by the other a/c company werent needed after all! He saved me around $600! From now on I will call Jon Wayne when I need an a/c repair!Thank you Thomas and Jon Wayne!!

Review 51 (2023-11-28 - Rating: 5)
Jon Wayne overall as a company is AMAZING to say the least. They are so knowledgeable about all the services they offer, it really makes me (the customer) relaxed and relieved. Also Thomas is an amazing serviceman. Not only was he friendly and kind, he answered all my questions (no matter how many I had or repeated) and was very patient and reassuring when I was securing the new system that I needed.Jon Wayne - 10 out 10 would 100 percent recommend

Review 52 (2024-09-18 - Rating: 5)
I have now had three chances in the past two months to experience this companys quality of work and professionalism. I am thrilled with them and highly recommend them.

Review 53 (2024-06-28 - Rating: 5)
Tony from Jon Wayne conducted a yearly residential A/C maintenance and electrical inspection. They were thorough, patient, respectful of property including shoe covering for inside trips, and upfront about what was necessary and worth considering. In summary: they exemplified professional service excellence.

Review 54 (2024-06-27 - Rating: 5)
Brian was the tech on the service call. We were having a zone issue with our new system. He listened to our description of the problem, then went to work checking the system and was able to recalibrate it. We have used JW for a couple of years now. All the techs have always been very courteous and professional. JW is on the pricier side. However, their customer service is exceptional!

Review 55 (2024-09-24 - Rating: 5)
Christian was great! He answered questions and took his time explaining my options. Very knowledgeable and professional.

Review 56 (2024-08-23 - Rating: 5)
Fantastic Service. Technician Carlo was so informative, experienced, and efficient made my first visit very pleasant. Thank you Carlo, great customer service.

Review 57 (2024-07-04 - Rating: 5)
Michael came on July 4th to fix a minor problem and had to find an unusual part. He found it on the holiday, went and got it and it reduced the cost by $900.00. Good start with Jon Wayne

Review 58 (2024-07-16 - Rating: 5)
They called before their arrival. Arrived within their time window of 8-12 though just by a few minutes. Spent the rest of the day servicing the units. Replaced a questionable thermostat. Provided a verbal report. Everything is working well.

Review 59 (2024-06-29 - Rating: 4)
The tech that came to service our A/C was great and very polite.The scheduling dept. did a poor job. The 1st appt was cancelled and the 2nd appt was about 2hours late.Thank you.

Review 60 (2024-06-19 - Rating: 5)
Very friendly and professional service. Sam thoroughly found out what was causing my electrical issues. He gave me multiple solutions and options to fix it. Everything works now and didn’t break the bank. Would recommend these folks to others!

Review 61 (2024-10-06 - Rating: 5)
Every tech I have dealt with is exceptionally respectful, friendly, and helpful. They have done a great job of taking care of me

Review 62 (2024-12-13 - Rating: 5)
Excellent, friendly service. Very professional. The tech went above and beyond to answer all my questions

Review 63 (2024-09-19 - Rating: 5)
This company is so amazing. They always do everything right very punctual very respectful. Highly recommended for any of your needs.

Review 64 (2024-06-05 - Rating: 5)
Outstanding work! Showed up on time and I was called updating me. Hal completed his work professionally and flawlessly.Additionally, the person who took my initial call (I do not recall her name) was outstanding.

Review 65 (2024-04-10 - Rating: 5)
Had a great maintenance service call with Jon Wayne Service Company. Our tech ,Jacob, was very professional and knowledgeable. He kept us informed about what he was doing and what he found. Our first time with Jon Wayne Service and would highly recommend this company.

Review 66 (2024-12-11 - Rating: 5)
John Wayne always comes through when needed. Another company really dropped the ball and John Wayne found us an affordable and timely solution.

Review 67 (2024-06-06 - Rating: 5)
Excellent service ALL the employees love their jobs and it shows! They are usually on time and if they are delayed with previous clients the company will notify you They will always keep you notified so you can reschedule if you want to We have them on service contract for HVAC, electrical and plumbing services Highly recommend Some say they are a little more expensive BUT I say you get what you pay for with them We live out in the country so there is the travel time to get here as consideration too

Review 68 (2024-08-23 - Rating: 5)
Great service. Tech was very knowledgeable and helpful. Highly recommend Jon Wayne for HVAC service!

Review 69 (2024-08-21 - Rating: 5)
Fast response. Friendly, thorough, professional service. Our technician provided several options to fit our needs and budget.

Review 70 (2023-12-29 - Rating: 4)
I contacted John Wayne AC for an estimate to have a mini split AC unit installed in a guest bedroom. They arrived on time and the technician was professional and courteous. Good first impression. I didnt end up using them because of cost and the proposed solution was more than I was looking for in terms of cooling, but the overall process was good.

Review 71 (2024-02-09 - Rating: 5)
Just got my ac back on. So happy with Jon Wayne company. Their staff is very helpful and friendly. The tech Carlo was very informative, easy to understand, friendly, and respectful. I will definitely be using them again. Thank you so much!

Review 72 (2024-11-14 - Rating: 5)
Robert came by, found the problem, and set up a time for them to come clean my ac mini split. He was professional and kind - thank you, Robert!

Review 73 (2024-11-17 - Rating: 5)
Always a good experience, great company. You get what you pay for. You might pay more but you get alot more for your money.

Review 74 (2024-01-26 - Rating: 4)
The customer service was great, the promptness and professionalism were spot on. Even tho I didn’t end up using their services, they were extremely helpful.The 4/5 star rating is based on price, I had a few different companies give me quotes for the electrical service that I needed done and they were the most expensive by a long shot.

Review 75 (2024-04-24 - Rating: 5)
Jon Wayne has been a business we have grown to love and trust with our many AC needs. They came out today did a very professional job as always and explained everything in detail. They have always worked with us and are very reliable and always try to get to you in a timely manner. We wouldnt trust anyone else. Thank you from the Kates family.

Review 76 (2024-04-30 - Rating: 5)
Tyler did an outstanding job getting our HVAC unit back up and running. I like the fact he took pictures of our equipment for future reference. He explained the repair options clearly for me to make the choice. Overall great company and technician!

Review 77 (2024-05-28 - Rating: 5)
Great experience, Jorge took his time, was well schooled on the ins and outs of systems and explained everything to a tee. The only recommendation I would have is to have y’all’s outbound calls routed to one server to have one caller ID from y’all. First world problem I understand but would be a benefit for older customers. I have 5 or 6 210 numbers in my recents to make this happen. That being said great communication from dispatch as well. Awesome company, even more awesome people!

Review 78 (2024-05-08 - Rating: 5)
Everyone we worked with was very friendly and helpful. We needed immediate electrical service for our well on the weekend. An electrician was out faster than expected and the full job was done by Monday. Excellent work by Josh and team.

Review 79 (2024-07-15 - Rating: 5)
Very professional and excellent work. They may cost a little more than their competitors but if you want excellent service then it’s worth paying a few extra dollars to ensure the job is done correctly.

Review 80 (2024-05-24 - Rating: 5)
Had service done by Michael Norman who was excellent. Out HVAC unit is 14 years old. It was determined that a new HVAC was needed or would very likely be needed sometime this year. Elected to bite the bullet and get it done now instead of when the summer heat is full on.

Review 81 (2024-06-07 - Rating: 5)
Very professional and thorough! These guys evaluated an issue I am having with a system installed by a different company, and provided me with detailed quotes from which I may choose the option best suited to my situation.

Review 82 (2023-12-06 - Rating: 5)
Called Jon Wayne Service Co. for an A/C that wouldnt run. Everyone I spoke to was friendly, pleasant, and knowledgeable. Lucas arrived on time, diagnosed the problem, discussed the options with me and then promptly fixed the problem for a reasonable price. He did a superb job. This is a very fine company with great employees! Highly recommended.

Review 83 (2024-08-30 - Rating: 5)
Very Professional service men. On time. Knowledgeable and articulate when explaining work accomplished and answering questions. Work accomplished was outstanding.

Review 84 (2024-09-03 - Rating: 4)
The scheduling process was rehearsed & impersonal, while the visit with their comfort advisor, Christian, was very pleasant & professional.

Review 85 (2024-08-14 - Rating: 5)
I had an unexpected issue with my AC late in the evening and JW was able to get someone out the very next day. Jorge arrived on time, and both he and his apprentice were very professional and knowledgeable. They explained the problem, options for repair, and had everything working in about two hours. I’m very happy with the services received from JW!

Review 86 (2024-11-07 - Rating: 5)
John was our professional technician today. As always with John Waynes professionals, they have great workmanship, respectful, clean, and conduct themselves professionally. Thank you John for the great job done.

Review 87 (2024-05-01 - Rating: 5)
Amazing company with wonderful employees. I had two disgusting mini splits that needed deep cleaning and they were reasonably priced, efficient, kind, & knowledgable. My experience with them was so great (thank you Gerardo & Thomas!) Thank you Jon Wayne team.

Review 88 (2023-10-28 - Rating: 5)
Joshua Reynolds came to our home to give our evaluation and estimate.He was outstanding !!!!! Professional, courteous, CLEAN Appearance, Thanked me for my Military Service.He did the job with precise information and explained Everything in fullDetails so I could understand everythingHe gave me 3 different options of payment and PAYMENT PLANSThis Technician SHOULD BE Recognized. Best service and technician I’ve ever had . Especially as a previous business ownerI’d be honored to hire home into a MANAGEMENT positionYour company did great.ThankYou kindly .

Review 89 (2024-12-20 - Rating: 5)
Jared is Knowledgeable, amiable and effective. I look forward to my future Services from Jon Wayne Service Company, and Jared.

Review 90 (2024-03-13 - Rating: 5)
The John Wayne team that installed our new A/C unit today were fabulous. The team was extremely knowledgeable, polite and conscious about being tidy and clean while in our home. I truly cannot say enough on how impressed myself and my husband are with this group of installers. John Wayne , you have an excellent team.

Review 91 (2024-06-05 - Rating: 5)
Very thorough AC system annual maintenance. The technician fully explained all aspects of maintenance checks and system corrections needed and completed. Outstanding company that I’ve used for years on current and previous home. Highly recommended!!!

Review 92 (2024-07-10 - Rating: 5)
Our tech was on time and extremely knowledgeable with the equipment. I could not say enough about how helpful Joey was. Thank you so much for your service and advice.

Review 93 (2024-07-23 - Rating: 5)
We have been with Jon Wynn company for many year .Everything we have a problem with our unit Jon Wynn has alway been here for my family and I. Stuff is very friendly and professional very observant with our equipment wouldnt go anywhere elseJon Wynn is the best..

Review 94 (2024-10-18 - Rating: 5)
Mitchell and Edward are knowledgeable, professional and personable. We live doing business with JON WAYNE.

Review 95 (2024-09-13 - Rating: 5)
Jon Wayne is truly the best! Starting as soon as the phone is answered. Every single person has always been so professional & kind. We have our whole house covered by Jon Wayne. Thank you for taking care of us!

Review 96 (2024-09-23 - Rating: 5)
Only company that I will ever use to do any HVAC, plumbing and electrical work at my home! The best, bar none.

Review 97 (2024-07-17 - Rating: 5)
Never have a bad experience with Jon Wayne! Tony Rubio came for my first yearly maintenance/checkup which I learned much. So professional, courteous, answering every question so I could understand. Such diligence when things got difficult. Always a superior experience, even if u live in the lowly singlewide Mobil home. Thanku Tony & Jon Wayne Employees.

Review 98 (2024-02-27 - Rating: 5)
The plumber Mitchel arrived professionally dressed, addressed our plumbing problems, we had several, gave us an estimate of our cost. Fixed the issues and made sure no leaks remained. Very nice and took the time to explain the repairs needed! Highly recommend this company for mobile home or any home plumbing needs!

Review 99 (2024-03-02 - Rating: 5)
I had a wonderful technician Alex Gutierrez who very professional and very knowledgeable at any questions asked and very thorough at his work. Very polite, very clean and I am defenitely satisfied. He needs to be acknowledged for his professional etiquette of a wonderful representative of John Wayne Company. He is a valuable team member and surely can use a raise. Good people are hard to find with his qualities. Thank You again, Annette Welker

Review 100 (2024-01-03 - Rating: 5)
Our HVAC system went out in May. I got several quotes and I decided to go with Jon Wayne due to their good reviews. The sales man was very professional. In January I noticed a lot of dust inside our home . I had to dust every other day. Since their filters only require 1 year to be changed, we decided to look for it and it was extremely dirty. There’s been a lot of construction behind our house so I figured that’s why it was so dirty. I called Jon Wayne’ office and was greeted by a young lady with a cheerful attitude. I told her the problem and we got a new filter the next day. That’s what I call excellence in service.

Review 101 (2023-08-07 - Rating: 5)
I would give Jon Wayne Service Company 10 stars if I could. Josh arrived on time and immediately was able to identify the issue with the electrical panel box. The issue was clearly explained and repaired. The service response was very efficient, friendly, and courteous. I would highly recommend them for repairs and services. I will be calling them again for other needed services. I am so impressed and I cant thank Josh enough for his professional knowledge and skills and customer service!

Review 102 (2024-06-28 - Rating: 5)
I scheduled the $199 A/C tune up which turned out to be exactly what my 22 year old system needed, a very competent technician AJ did the service which included 1 pound of refrigerant and a new capacitor explaining the system performance as he performed the service all in all this is the best experience I have ever had with a service company.

Review 103 (2024-04-21 - Rating: 5)
Air conditioner was replaced with no questions asked. Great job. Just wished they would have called or text me when they were done. They called me when they started but not when they were done.. i did have a few questions about the unit but oh well...DCV

Review 104 (2024-07-08 - Rating: 5)
Our electrician Josh arrived on ti...was friendly and professional and ensured all our questions were answered completely. Very impressed with his service!

Review 105 (2023-07-11 - Rating: 5)
Amazing customer service! We called John Wayne to come look at our AC after another company over charged us and didn’t fix our system. Carlo came out and was amazing! He made sure to give us the best possible service and went above and beyond to ensure we were satisfied. We will be continuing our business with this company and requesting Carlo as our technician! Thank you so much for getting out to us in this crazy heat!

Review 106 (2024-10-18 - Rating: 5)
Great service with clear explanation of needs, reasonable, great communication and follow- up. I would highly recommend.

Review 107 (2024-10-18 - Rating: 5)
The guys that have come to the house have all been very pleasant, considerate and knowledgeable about the work they were doing.

Review 108 (2023-12-26 - Rating: 5)
Couldn’t be happier with the service from Josh coming out for the initial meeting to the two technicians that came out two days later for the install, everything was excellent. I thoroughly enjoy meeting with someone on a Monday and having a project done by Wednesday! I highly recommend John Wayne Service Company.

Review 109 (2024-03-26 - Rating: 5)
We had a problem with our thermostat we called John Wayne. They said we can send someone out tomorrow. I told them we had a baby can they come any sooner they came that afternoon. The technician was awesome went above & beyond. Thank you so much!!

Review 110 (2024-07-11 - Rating: 5)
Tyler was very professional and thorough while performing his work! There were no hidden fees or tricks everything was explained and documented when the maintenance was completed.

Review 111 (2023-10-23 - Rating: 5)
We have used John Wayne in the past for our A/C system and they did an incredible job( installing and subsequent check ups )so we decided to give them a try with our plumbing needs..Glad we did ! The young man who came out was only 18 years old and was very knowledgeable and professional.. He fixed our toilet efficiently and effectively and gave me every option available for future checkups, etc!!

Review 112 (2024-03-08 - Rating: 5)
We got a chance to work with Christian Moore. He was patient and really took time to understand the needs of my grandpa and his home. We were impressed by the professionalism and work of the installation team. To the entire job Wayne team, thank you.

Review 113 (2024-05-23 - Rating: 5)
I had 4 smoke detectors replaced a few days before an open house was scheduled for my house sale. The electricians from Jon Wayne arrived right on time, were very professional and friendly, wore covers over their shoes, and even vacuumed afterward. I would not hesitate to call them for any electrical work I need done in the future.

Review 114 (2024-01-10 - Rating: 5)
The Jon Wayne service technician Edward was on time and provided a friendly and professional greeting and introduction. Before entering our house he put shoe covers on his boots. I showed him to the attic where our unit is located. He immediately went to work and explained what he was doing to me. He quickly diagnosed the problem and made the repair. I was impressed with his skill and knowledge not to mention his professional appearance.

Review 115 (2024-11-04 - Rating: 5)
Our A/C went out the Saturday of Memorial Day weekend, Jon Wayne sent Robert out early Monday, a Holiday, and he fixed the problem promptly. He even pointed out a potential problem on our Neighbors house. Very pleased with both Jon Wayne and Robert.

Review 116 (2024-06-14 - Rating: 5)
Michael Norman has amazing customer service,is super knowledgeable and friendly. I will definitely be recommending him to all my family and friends!

Review 117 (2025-01-07 - Rating: 5)
Called Jon Wayne to repair my HVAC and they were very responsive. Excellent service, professional and quality work. Very knowledgeable. I do think the repair labor cost to replace the AC blower that was still under warranty was expensive. However, I do appreciate the fast response and quality work that Robert provided! Thank you Jon Wayne for taking care of our need quickly!

Review 118 (2024-03-26 - Rating: 5)
Always have a great experience when JW shows up. Edward was nice, courteous, and even remembered how stressed my wife was while studying in nursing school when he was here last year. It’s awesome that he took the time to get to know us as people and not just customers.

Review 119 (2024-11-22 - Rating: 5)
Very professional, Troy went over what job would involve, how it would be done and answered all my questions

Review 120 (2024-11-28 - Rating: 5)
Brandon arrived, as scheduled, and was told the problem. He checked the hot water coming from the bathroom tub which in two days prior had shown signs of running out and turning cold prematurely. Although it stayed hot for longer than we previously experienced the last two days, he did decide to do an overall maintenance check-up on the water heater, replacing weak parts. Brandon was told about our (forgotten to tell Jennifer a fix was needed on our main bathroom sink draining unmercifully slow) and he cleared it out and added a safe-pipe clog remover to insure trouble-free non-stop drainage. An absolute pleasure to have depended on Brandon to fix our ailing plumbing!

Review 121 (2024-05-20 - Rating: 5)
From start to finish their team was very prompt, respectful and polite. Their tech was extremely informative and discussed wvery option in resolving the issues with our AC.

Review 122 (2024-10-11 - Rating: 5)
Hal was the best. His service was awesome and his explanation of all services done were very detailed.

Review 123 (2024-03-26 - Rating: 4)
Was very Happy with the Technician (he gets a 5 Star). Not happy with the surprises Bill. As I signed up, the cost for Preventative maintenance contract was about $30.00/moth, I switched from Goettl who charged me $25/month for 2 airco units). When the technician arrived, he said that I only signed up for 1 unit and I had to pay $15 more? So, this is a $20 more than Goettl. Technician called the office, and they said that I didnt tell them that I had 2 units? They didnt ask either. It Really is their job to ask the correct questions. If they would have told me during signup that it was going to be $45/month, I would not have switched from Goettl. Contract is not cancelable for 1 year.UPDATE (3/26). Their customer service called me and apologized and used my feedback to improve their calling desk. They gave me 2 months free of charge to compensate for my inconvenience. So I raised my 3 star to a 4 star rating. Hopefully after their next maintenance visit, I can give them 5 Stars

Review 124 (2024-11-15 - Rating: 5)
Good service and good people.Ben did an excellent job. Explaining what was to be done, did the work and then explained what he did and found. BeN is a real asset to your company.

Review 125 (2023-10-14 - Rating: 5)
They pulled through for me at the last minute on a Friday! I called at 2pm with no A/C and the temp at 82. The guy came out and had it completely resolved by 8pm. He stayed so much later than he expected. Didn’t complain. He was very knowledgeable and when he could tell I was getting overwhelmed by the information he broke it down very simply for me. Thanks for meeting me where I was at and saving the day last min on a Friday. You will be the first people I call next time.

Review 126 (2024-04-27 - Rating: 5)
I have been a Jon Wayne customer for two years, and they are by far the BEST service provider I have worked with in the Canyon Lake area. Everyone is extremely polite, professional, and capable.

Review 127 (2024-09-16 - Rating: 5)
Mitchell came in and got right to it. Very courteous and knowledgeable and quickly got down to the issue at hand. Professional and quick service– I’d recommend Jon Wayne for sure.

Review 128 (2023-05-20 - Rating: 5)
Highly recommend!!Mitchell Dotson was an amazing plumber we worked with to get a new water heater installed. He was timely, kind and thorough. Pablo came by the following week to fix our attic entrance trim as it was damaged in the installation of the water heater.We have had great success with this company. We had Michael Norman out to do AC work too (last year) and he was top notch!Thank you so much Jon Wayne Company and employees!

Review 129 (2024-06-04 - Rating: 5)
Carlos was thorough, informative and friendly. He explained everything he is very knowledgeable and professional. We give him a 10 for everything he did. Recommend highly John wayne and Carlos.

Review 130 (2024-02-28 - Rating: 5)
I called Jon Wayne Serv. Co. to repair an outlet in my house. The technician was very polite and attentive and was able to diagnose the problem quickly. He was able to correct my problem and tell me exactly what was wrong. I will use them again.

Review 131 (2024-10-07 - Rating: 5)
Good people. Proffessional!!! KnowledgableJohn was a joy to work with , Which has been the case with everybody at the Jon Wayne organization… Keep up the good work guys!

Review 132 (2024-09-17 - Rating: 5)
Hal was our technician this visit. We were lucky JW had time for us same day, late evening. He quickly fixed the mess a previous toilet installer had left us with, water leaking at the supply line and fill valve.Thank you Hal and JW.

Review 133 (2024-06-27 - Rating: 5)
We have been using Jon Wayne services in our home for years. My husband and I definitely recommend their proficient friendly service. Plus they clean up so well after themselves which I appreciate very much. And Troy is the best plumbing and natural gas hook up guy there is.

Review 134 (2023-12-27 - Rating: 5)
Had our annual checkup. JW sent HVAC (Cliff) and electrician (Samuel). Both personable, polite, respectful and totally professional. I would have been happy with any two. In our almost two years with JW we have received only excellent customer support and service. From initial installation to periodic service. All 5 stars. It’s wonderful, and not common, to actually get what you pay for these days. From office staff to technicians, Jon Wayne delivers.

Review 135 (2023-09-26 - Rating: 5)
Theyve taken great care of our A/C units and electrical and plumbing for years now. All the guys theyve ever sent have been great. Carlo handled our A/C draining issue today expertly. Hes really professional, courteous, and explained and answered every question very well.

Review 136 (2024-05-15 - Rating: 5)
I thoroughly enjoyed working with these guys. They were prompt and efficient and did an excellent job. I would highly recommend them anytime for anyone that required electrical repair, etc..

Review 137 (2024-10-18 - Rating: 5)
Very professional friendly, and made sure he answered all our questions

Review 138 (2023-09-08 - Rating: 5)
All of the technicians who came out to inspect and install our new system did an amazing job. They were on time and very professional. Cleaned up after themselves and made sure I understood what we were getting before they left. Cannot recommend them more.

Review 139 (2024-12-05 - Rating: 5)
Jon Wayne does charge more than others but they also do what they say they are going to do. Not many companies have the ethics to do what they say.

Review 140 (2023-08-30 - Rating: 5)
Thankful for the responsive & professional service provided in our time of need. Our AC stopped working and we called several service reps who could not come out to our home... however Jon Wayne Service came right out within 24 hours! Great service..took the time to understand the issue & fixed our system...highly recommend..

Review 141 (2023-09-21 - Rating: 5)
Very pleased with a service I received from John Wayne service company. The dispatcher Harry was polite and helpful. Michael who provided the maintenance on our HVAC system was very professional and clear in his explanations. He provided possible options without pressure. Thank you Michael.

Review 142 (2022-08-06 - Rating: 5)
Sent in a service request online at like 5am for a leaking AC unit after waking up to hear water dripping where it shouldn’t. Literally their office called less than 5 minutes later to schedule. The tech arrived in the time frame given. Dylan F. did a complete inspection of our AC system, which was very detailed but went above and beyond just diagnosing the original problem. Which was fine; but there’s always things that could or should be repaired. After a complete check, he presented a variety of pricing and options. One of them I’m pretty sure came with a parade and fireworks! We negotiated what repairs I wanted and those I didn’t think were a priority then he completed the work.Was it quick? No.Was it accurate and detailed? Absolutely.Was it priced reasonably? Higher than I anticipated but perhaps the detailed inspection found issues we didn’t know we had.Did we join their secret AC repair club? Sure.Would we call them again? Now that we’re in the club for 12 months, yes.

Review 143 (2023-06-27 - Rating: 5)
My technician Shawn was able to come early and was very professional. After purchasing a new home I had lots of questions about the HVAC system which was installed by the previous owner through John Wayne. Shawn was very patient and knowledgeable, answering all my questions. I purchased the 5 Star Rescue Plan and so I was also able to get some questions answered and system checks completed on my plumbing and electrical systems. Shawn also was able to get a quote for me on the same visit for running an additional gas line to convert from an electric stove to gas/propane. Very pleased with the quality of service provided by Shawn, and usefulness of the 5 Star Rescue Plan.

Review 144 (2024-05-06 - Rating: 5)
Everyone I spoke with about service were great. I spoke with Kayla and I think Madeline. John came out as service rep and explained what the problem was and fixed it perfectly. We are very happy with Jon Wayne

Review 145 (2024-05-28 - Rating: 5)
Service technician Michael was very professional. He described in detail the installation and functionality of our new HVAC UV light and Air Ionizer components.

Review 146 (2024-03-28 - Rating: 5)
Thorough Electrical inspection. Recommend them prior to any other electrical company. 2 other master electricians from other companies failed to detect a grounding system failure and Arc faults causing a melted disconnect panel. John Wayne found the problem first hand and most cost effective solution. They honor military discount. John Wayne did thermal checks to all my circuit breakers and found 6 Eaton 2nd generation factory recalls. Special thanks to John Wayne journeyman electrician Samuel Arredondo Jr.

Review 147 (2022-08-15 - Rating: 5)
From the time I called and spoke to the receptionist/scheduler at the Jon Wayne Service Company office, here in Seguin, until the technician came out today, it’s been nothing but top shelf customer service. The ladies on the phone are personable and beyond helpful. My technician was Jeremy Cardenas. He was so thorough in explaining what he was going to check and do throughout his visit. Any questions I had were welcome by Jeremy. I so appreciate when technicians are that way. He didn’t push any extra “needed” services on me. He made me aware of different system upgrades available, but it felt informative, not like I was being pushed into services or like he was “selling” anything. He was very honest with me as far as what he felt I did or didn’t need. I highly recommend Jon Wayne Service Company. They provide excellent customer service, as well as hire technicians like Jeremy to come out and take care of you. I’ve went with other companies. I’ve never had this kind of service from other companies. I’m glad I finally found the right company for me.

Review 148 (2024-07-15 - Rating: 5)
My tech Isaiah Anaya was very polite and very informative on every step of my yearly tune up . Thank you Isaiah !

Review 149 (2024-01-31 - Rating: 5)
Lucas was very courteous, efficient, and thorough. He explained everything that was done, and provided excellent advise to protect my equipment and plumbing. 6 stars for excellent service. Thank you!!!

Review 150 (2024-07-19 - Rating: 5)
Everyone that I talked with pertaining my service request was very helpful and courteous from the lovely person on the phone to the service technician that came out for my repair. Thanks to you all!

Review 151 (2024-08-26 - Rating: 5)
Service man Robert was very friendly and made sure I understood everything. It was a great experience!

Review 152 (2024-09-12 - Rating: 5)
Fast service and exceptional repair technician. Took care of the problem in a very professional manner!

Review 153 (2024-05-07 - Rating: 5)
The service men are always friendly and skilled. We only use Jon Wayne! Brandon was great. He had the disposal and replaced right then and made sure I knew how it worked. Thanks Brandon.

Review 154 (2024-12-20 - Rating: 5)
Brandon was very professional and knowledgeable for the issue we were having. Fast, reliable service, very friendly and great work product.

Review 155 (2024-02-29 - Rating: 5)
Sam Arredondo was awesome to work with, very professional and explained everything to us. Great employee! We always call Jon Wayne to get excellent service.

Review 156 (2024-05-20 - Rating: 5)
Great experience beginning to end. So much extra effort from Carlo. Glad we have Jon Wayne to help us moving forward.

Review 157 (2024-04-05 - Rating: 5)
This is a company I would only want to use. Their customer service is on point. I received multiple calls to tell me when the technician was in route. Outstanding! The technician was knowledgeable, polite and went above and beyond.

Review 158 (2025-01-06 - Rating: 5)
Conducted annual checkup and maintenance on our Air Condioning, Heating, Plumbing, and Electrical Systems.GREAT JOB!!

Review 159 (2024-06-09 - Rating: 5)
Expert electrician came in to assess a more complicated project; was able to hammer out the best plan with the available options. If we move forward with the project, we’ll be sure to give them a call for the help!

Review 160 (2023-07-01 - Rating: 5)
I called Jon Wayne on Friday and Cody came on Saturday to give us a consultation and estimate for replacing our unit. He was honest and knowledgeable with what we needed for our space and did not try to sell us on things we did not need. Very professional experience all around.

Review 161 (2024-10-18 - Rating: 5)
Patrick is always professional and we trust his work. He was prompt and courteous.

Review 162 (2024-09-03 - Rating: 5)
Michael is Very Professional, a Straight Shooter. Highly Recommend Jon Wayne

Review 163 (2024-03-07 - Rating: 5)
Hal did a great job repairing our broken water pipes. We feel good about working with your company in the future. Thank you for a job well done.

Review 164 (2024-08-23 - Rating: 5)
I highly recommend using John Wayne air conditioning for your AC needs/repairs. Best in the business. John Wayne employees are the best as well. I had the pleasure of having Zachary come to my property to fix all my problems just now. Zachary did a perfect job and handled everything professionally! Great job John Wayne team!Zachary, I personally want to thank you for coming out on time, and give us very good information on our AC, hot water, plumbing, and electrical system at our home.

Review 165 (2024-09-07 - Rating: 5)
Zachery came with an apprentice to do the maintenance on my a/c and water heater. They did a fantastic job and explained everything they were doing as they did there work.

Review 166 (2024-10-21 - Rating: 5)
Joseph arrived on time as scheduled. Pictures of the attic and several videos were provided of the attic. His presentation of the company’s services and fees were quickly provided. No complaints from me. Great care when walking in the home: covered shoes, careful with ladder not to bump into other structures. Excellent representative of the company.

Review 167 (2023-05-22 - Rating: 5)
We had a maintenance check done on our air conditioner before summer sets in. Glad we did as a part was less than ideal, for sure. Professional and courteous. Explained in detail our situation. Will certainly continue to use this service. Had used them previously as well.

Review 168 (2023-05-18 - Rating: 5)
Great company with great people!AJ was amazing! We needed service for my grandfather’s (100 year old veteran) a/c. AJ was professional, knowledgeable and very patient with my grandfather. He gave multiple options, which was much appreciated for someone on a fixed income. I will definitely recommend John Wayne to anyone needing any of their services.

Review 169 (2024-07-17 - Rating: 5)
Samuel was the absolute best and most patient. I would recommend him any day!

Review 170 (2023-10-06 - Rating: 5)
We requested an estimate for a home generator system. A service representative arrived during the time window scheduled and gave a thorough assessment of what our home would need to operate it during a power outage. He answered all our questions and made some suggestions that would determine our choice of generator size. We are expecting the estimate by email so we can see exactly what will be installed upon acceptance of the bid.

Review 171 (2024-06-03 - Rating: 5)
Kevin did an awesome job. Kept us informed about the whole process. Would definitely use Jon Wayne in the future.

Review 172 (2023-05-20 - Rating: 5)
Mike Norman serviced our A/C system and was absolutely wonderful, he throughly explained anything he was going to do before he did it and went over what charges/pricing would look like. He was very professional and personable as well. I would highly recommend Jon Wayne for any A/C needs.

Review 173 (2024-06-11 - Rating: 4)
I have an old AC & heating system, so I decided to get a new system. The service techs, installers and office personnel are all very friendly and knowledgeable. They do an excellent job. My only complaint would be the price of the system. Im retired and on a fixed income, but with a system that is always breaking down, a new one is a necessity. I love Texas, but it does get pretty hot here.

Review 174 (2025-01-08 - Rating: 5)
Your Master Plumber, Bobby Terrell, was very professional and to answer all questions we posed and even gave insight on the issues we did not know, even with “google” :)He was efficient on servicing our soft h2o system and tankless h2o heater. Where the soft (2o, just needed a look over to verify all is working fine. But the tankless h2o, was having the cold h2o sandwich. After he did the cleaning of the system, the first day after, we did experience the cold sandwich, but not that bad, then the next two days, we have not experience it. I hope the cleaning of the system solves this. Thank you and we would recommend Bobby as a service technician.

Review 175 (2024-03-08 - Rating: 5)
I was interested in replacing a 10 year old heat pump. JWS was recommended by a neighbor who recently had a heat pump replaced.The salesman explained the type of system I have, the issues typically encountered with the system, and solutions to upgrade or replace.I thought JWS was very respectful. Salesman used placemat at door and wore shoe covers throughout the house.

Review 176 (2023-05-18 - Rating: 5)
First and foremost, the technician they sent out Thomas m. Was absolutely amazing. Not only knowledgeable and fast at his trade, but was able to explain the problems I was having so I could understand them. Just to say Im not a layman, I do build homes, but this was beyond me for sure, and Thomas took care of this problem super fast. So I just want to say to Jon Wayne a/c. Thank you for employing the best people, and thank you Thomas for being so exceptional in what you do!

Review 177 (2024-11-08 - Rating: 5)
Samuel was thorough and polite. He answered all my questions.

Review 178 (2023-08-10 - Rating: 5)
I would not recommend John Wayne to anyone needed A/C repairs or cleaning! The tech that came to see us and do a free estimate was kind, professional, and super helpful at answering all of our questions we had about our A/C and air ducts. Thank you for being honest, helpful and informative!

Review 179 (2022-08-24 - Rating: 5)
Both of the technicians were professional and courteous. They did their inspections in a timely manner. The recommendations made were informative without pressure. Looking forward to working with the company again. Their previous work in our home is still quality work. The rescue club is worth the investment.

Review 180 (2022-09-10 - Rating: 5)
AC went out on Friday night. After looking through reviews online I found Jon Wayne HVAC. I called them at 8:00 am. The woman who answered the phone was extremely nice and ended her greeting with a how can I make you smile today. Very clever. Within 20 min another woman called and stated they had a repair person on the way. Mike showed up within an hour of my call. He was not only very professional but very personable. He assessed the situation and tried different things to find the least expensive way to get us up and running with his expertise. All in all Mike was extremely courteous and very professional. His know how and explanations made for a great impression. Within 2 hours of my initial call on a Saturday I am back up and running! Great company! And great staff!

Review 181 (2023-02-06 - Rating: 5)
We chose John Wayne when our old system just quit last year. They are not a company that competes to offer the lowest price of their competitors. You can expect to pay a little more than the other outfits, However what you get in return for the extra money is the absolute best quality of service! These guys know what they are doing! I cant say enough good things about everyone that works for John Wayne. I was so impressed with the professionalism, knowledge, cleanliness, efficiency and positive attitude of everyone in the company. John Wayne is the best in the business. If they had a suggestion box for ways to improve it would be Empty! In my 58 years I have never seen a better organization in their industry. Thank you to everyone at John Wayne!!

Review 182 (2024-07-28 - Rating: 5)
Tony was very professional and through. He walk my wife and I through all the checks he performed and described the problems he found. Never push anything on us. Will definitely recommend him again!

Review 183 (2023-02-13 - Rating: 5)
All my power died in my house. I was panicking! They came out within 2hrs to diagnose problem when the soonest any other company could make it was 6 days out. I had no electric no heat no hot water NOTHING! Josh was my electrician and he was kind courteous and professional. He put all my worries at ease. Although it was the worst case scenario for repairs, he walked me through every detail and explained everything to me in terms I could understand! AND…he started repairs on Monday morning!!! My problem was detected on Saturday! I am very grateful for the professionalism and expediency of service!! I am a customer for life! Thank you Josh and Jon Wayne! If I could give 100 stars I would!

Review 184 (2024-10-24 - Rating: 5)
Great service. Took the time to figure it out and fix it right the first time.

Review 185 (2024-12-13 - Rating: 5)
This was our first experience with Jon Wayne and we couldnt be more satisfied!!

Review 186 (2022-11-03 - Rating: 5)
Very professional and punctual! Pleasant conversation and easy to understand rates and payment installment options. I wholly recommend this service to anyone in the area! This is my second time using Jon Wayne services, and Ive yet to have a bad experience :>Update 2022: once again amazing and fast service! I really recommend this company , theyve been so so helpful and so polite! Everyone in the process from scheduling to the repairmen have been very kind and once again explained every part of their work in an easy to understand way. Thank you again yall!!!

Review 187 (2023-12-08 - Rating: 5)
Dylan is an awesome representative of your company. He took the time to explain each step in the repair process and made sure I was comfortable in the decisions I made. My heater works, hallelujah!

Review 188 (2023-05-12 - Rating: 5)
We had a new mini split, electrical circuit, and insulation installed today by Jon Wayne. The electricians were Peter & Charles, and installers were Jonathan & Justin. All four of them were respectful, thorough, and explained every step of the process. I was also pleased that they cleaned up when everything was completed. We will definitely be Jon Wayne customers for life!

Review 189 (2024-08-15 - Rating: 5)
Awesome communication, same day service that was desperately needed and fair prices.

Review 190 (2024-04-04 - Rating: 5)
Thank you Jon Wayne. Both Ozzy and Manny were very professional and courteous. Answered questions that we were concerned about as well as give us sound advice for future possible concerns. Another outstanding visit and workmanship.

Review 191 (2023-07-08 - Rating: 5)
We called yesterday to see if someone could look at our air conditioner. It was not working. Tom came this morning. He found the problem, gave us our options & spent all day fixing our unit. It is working great! I highly recommend them! They do plumbing and electrical too.

Review 192 (2023-05-15 - Rating: 5)
John Wayne was the most professional company I may have ever dealt with. They were straight forward and honest. The work performed on my HVAC system was quick and painless for me. I will 100% be using them for any services in the future.

Review 193 (2023-10-06 - Rating: 5)
Hal evaluated our repairs and explained in detail his plan for plumbing issues. I feel he was fair and knowledgable as to our job. However we decided to not do the work at this time.

Review 194 (2024-04-03 - Rating: 5)
The tech was very helpful, courteous and thorough with the service. Im so happy with Jon Wayne..I highly recommend to all without hesitation.