Northern Comfort Systems

Located in Muncie, Indiana

Address: 805 W 13th St, Muncie, IN 47302, United States

Phone: +1 765-273-4716

Rating: 4.9

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Latest Fire Recovery & Restoration Services

Comments

Review 1 (2025-01-07 - Rating: 5)
I had a check up of my furnace recently and the tech was professional and knowledgeable. He checked out the furnace, cleaned what needed cleaned and told me what to look out for in the next year or two. I highly recommend them for your furnace / HVAC needs. On time and quick.

Review 2 (2024-09-24 - Rating: 5)
I have been a customer for many years. Their service is always reliable, they are very prompt, and they installed both my furnace and AC with great efficiency and at prices I found to be affordable. I am very happy with them.Update: 1/8/24. They installed a tankless water heater today after my old one failed over the weekend. The techs did a wonderful job and I am very happy having reliable hot water with easily adjustable temperature.Update: 5/1/24. Had annual AC service. Very professional as usual. Have had no issues with their service and am very satisfied. Pricing is as reasonable as anyone could want.Update: 9/23/24. Had my furnace service for the coming heating season. Thanks to their excellent service over the years my furnace is in top shape despite its age. Thank you to their very competent staff. I highly recommend them for your heating, cooling, and water heater maintenance.

Review 3 (2024-10-07 - Rating: 5)
Everyone was very nice and professional! They even put up with my ridiculous puppy and tried to make friends with him! I would definitely recommend them to anyone!

Review 4 (2024-10-11 - Rating: 5)
Super easy to work with and the staff is always friendly! Prices are very competitive with other reputable companies. They explain everything! I’ve already recommended to a friend and they chose Northern Comfort for their new furnace.

Review 5 (2024-11-01 - Rating: 5)
Service man was here when I was told he would be here. Hewas here to clean my furnace, he was friendly, answered all of my questions and got my furnace cleaned for a reasonable price.

Review 6 (2025-01-02 - Rating: 5)
Jeff quickly figured out the problem (bad circuit breaker) and advised contact of electrition.

Review 7 (2024-06-19 - Rating: 5)
The technician was on time and very efficient. Our only concern is that you do not contact us to make an appointment (or give us a reminder), and therefore when we called you, we received a mid June appointment.

Review 8 (2024-11-12 - Rating: 5)
Service was easily arranged at a convenient time. Arrived when expected with a call ahead. Technician was pleasant and professional. My questions were answered.

Review 9 (2024-10-17 - Rating: 5)
Kaleb was wonderful. Hes conscious, skilled, and wants the customer to feel comfortable and knowledgeable about the repairs. Great technician!!

Review 10 (2024-12-19 - Rating: 5)
The technician arrived on time and serviced our boiler. We have had Jeff numerous times and we appreciate his honesty and knowledgeable service.

Review 11 (2024-07-11 - Rating: 5)
I had a very professional experience with Northern. I highly recommend this company. I was very pleased.

Review 12 (2024-05-10 - Rating: 5)
We had to replace our A/C unit. The technician that Northern sent (Dustin) did an excellent job and was very thorough. I would recommend Northern for any heating or A/C needs.

Review 13 (2024-07-03 - Rating: 5)
He was on time, very knowledgeable and did a great job. Nice guy, furnace looks good n ran good.

Review 14 (2024-11-01 - Rating: 5)
Great service on our boiler unit. Great technicians. Knowledge staff. Good at reaching out for contact.

Review 15 (2024-08-28 - Rating: 5)
They came out quickly and repaired Our air conditioning perfectly!

Review 16 (2023-12-30 - Rating: 5)
The technician showed me pictures and explained to me in laymans terms what the problems were. He was very polite and courteous. The salesman didnt pressure me, but explained my choices. The installment crew were hard workers and also explained things to me.

Review 17 (2023-07-28 - Rating: 5)
Bob & Coty were outstanding. Very professional, and above everything, they were very respectful. Ive used this company multiple times, since they were Lehmans. They do their very best to actually try to fix your equipment, instead of immediately suggesting replacement.

Review 18 (2024-04-22 - Rating: 5)
Jeff is the consumate professional. He has serviced ourHVAC for years and is honest, reliable and trustworthy. He answers questions and provides advice, all of which is much appreciated.

Review 19 (2024-11-08 - Rating: 5)
The technicians were knowledgeable, hard working, and pleasant.

Review 20 (2024-10-25 - Rating: 5)
Tech did a great job. Scheduling can be a challenge.

Review 21 (2024-06-27 - Rating: 5)
The installers were on time, polite, and worked through incliment weather to complete the install in one day.

Review 22 (2024-01-16 - Rating: 5)
We are in Florida for the winter and a neighbor noticed some problems and upon investigation our heat was not working. We put in a call to Northern comfort systems and Cody was able to diagnose the problem that night. Thank you so much for your prompt service.

Review 23 (2024-01-18 - Rating: 5)
Tyler, the technician was quick, efficient, professional, and friendly. The person on the phone who booked my reservation was helpful, easy to understand, and made everything clear.

Review 24 (2023-09-28 - Rating: 5)
The heads up call was appreciated. Service was excellent. Kind servicemen who took time to explain the maintenance process. So glad we decided on purchasing a maintenance contract with Northern.

Review 25 (2023-12-15 - Rating: 5)
Technician was friendly, professional and answered all my questions. Service is always exceptional and would recommend to anyone wanting excellent service for their hearing/AC needs!

Review 26 (2024-11-13 - Rating: 5)
My gas furnace became unsafe to operate just before the first chilly days of November. My whole HVAC system was well past its functional life expectancy. I contacted Northern Comfort and they came out the same day. They offered a very reasonable quote and I was able to schedule installation of a new HVAC system in the next few days. The installation crew was prompt, courteous, and thorough. They answered all my questions. The house is now warm and safe and I am happy to recommend NCS to my friends.

Review 27 (2024-11-15 - Rating: 5)
Service person did an excellent job. Described all he found and did. He was very knowledgeable and thorough. I am very pleased.

Review 28 (2024-01-25 - Rating: 5)
We are very happy with our new furnace and air conditioner they did great job installing them and would recommend them to anyone.

Review 29 (2023-08-15 - Rating: 5)
Great staff! Friendly, knowledgeable, professional, and show up on time. I switched to them from the original company I was using and I don’t regret it.

Review 30 (2023-11-22 - Rating: 5)
They arrived promptly on the day that it was scheduled and the technician was very polite and knowledgeable!! Will use again in the future and recommend to family as well.

Review 31 (2024-12-06 - Rating: 5)
Very professional and dependable service.

Review 32 (2023-09-24 - Rating: 5)
Cody was here for my first maintenance check as the new tenant here. He told me what he would be doing and also explained how to operate my thermostat. He was very very helpful.

Review 33 (2023-12-21 - Rating: 5)
Cody was polite, kind and friendly. Made you feel like he genuinely cares and enjoys his job.

Review 34 (2024-04-12 - Rating: 5)
REALLY NICE AND HELPS YOU UNDERSTAND THE PROCESS. ANSWERS YOUR QUESTIONS CLEARLY I WOULD RECOMMEND NCS THEY ARE ALWAYS PLEASANT FROM TECHNICIANS TO SECRETARIES.

Review 35 (2023-11-30 - Rating: 5)
Called about having no heat. Within four hours Jeff service tech was here and had heat back on in like thirty minutes. Thank you. Absolutely five stars 🌟

Review 36 (2024-04-26 - Rating: 5)
Jeff came out and quickly discovered the problem with the furnace. Fixed it the same day! Would recommend them to anyone.

Review 37 (2024-12-10 - Rating: 5)
Nice guys and always courteous.

Review 38 (2024-11-04 - Rating: 5)
Fall maintenance check completed. Great service.

Review 39 (2023-11-28 - Rating: 5)
Great service. Thoroughly explained the maintenance. Took extra care with the clean up. Highly recommend!

Review 40 (2023-10-31 - Rating: 5)
Appreciate timely service..always let you know when technician is on their way. Jeff is great!

Review 41 (2024-11-01 - Rating: 5)
Efficient and clear description of work being performed.

Review 42 (2023-11-07 - Rating: 5)
Our technician did a great job! Very friendly and knowledgeable.

Review 43 (2024-05-16 - Rating: 5)
They are very reliable and adept at handling my fussy steam heat.

Review 44 (2023-11-03 - Rating: 5)
Always on time and friendly. I especially appreciate the reminders for maintenance and their flexibility around my schedule.

Review 45 (2024-11-19 - Rating: 5)
Thorough, friendly, great service

Review 46 (2023-07-07 - Rating: 5)
We were very happy with the service. The two gentlemen were professional and extremely pleasant.

Review 47 (2023-11-02 - Rating: 5)
Cody did a great job. Very personable and attentive to our needs.

Review 48 (2023-12-15 - Rating: 5)
Cody is very professional and friendly. He did a great job.

Review 49 (2024-12-09 - Rating: 5)
The local staff are the best. Katie and Bob are a tremendous asset. They both keep you informed of your appointment and how your HVAC system is operating.Shaq was recently at the house for my winter preventative maintenance appointment. Shaq was very friendly and professional. He was very thorough and did a terrific job.

Review 50 (2024-12-03 - Rating: 5)
Explains the benefits of the products clearly. We did not feel pressured to buy but the price and quality of product was affordable

Review 51 (2024-07-09 - Rating: 5)
Very prompt service. Always efficient and pleasant.

Review 52 (2023-09-08 - Rating: 5)
I have used this company a handful of times and have had great and friendly service

Review 53 (2023-06-29 - Rating: 5)
So far, I’ve had a very good experience with this group. I’m satisfied with the products.

Review 54 (2024-06-05 - Rating: 5)
Impressed with how smoothly everything went from the initial meeting through and after installation. Great people. Great company.

Review 55 (2023-07-19 - Rating: 5)
Great service, competitive prices, longer warranty, on time and very responsive.

Review 56 (2024-07-09 - Rating: 5)
Great job. On time and efficient.

Review 57 (2023-12-12 - Rating: 5)
Great company! On time and very professional.

Review 58 (2023-09-17 - Rating: 5)
We were kept informed. Techs arrived on time, were efficient and thorough.

Review 59 (2023-11-09 - Rating: 5)
Phone call before appointment to alert of arrival. Good job.

Review 60 (2023-10-10 - Rating: 5)
Not as good as the original but everything changes. Your service people shouldnt be interested in what they can sell

Review 61 (2023-12-05 - Rating: 5)
Technician was very detailed about what he found. Very friendly.

Review 62 (2024-05-23 - Rating: 5)
Super fast response to inquiry, quote, and installation!

Review 63 (2023-12-08 - Rating: 5)
The techs work until they get it right. Great people!

Review 64 (2023-10-31 - Rating: 5)
Bob, was very friendly, and fixed our furnace in under 30 minutes.

Review 65 (2023-10-12 - Rating: 5)
They are on time, and explain what they are doing. They answer any questions I have.

Review 66 (2023-12-15 - Rating: 5)
I had a water heater and humidifier installed. They were very polite and curtious. I am very pleased with the work they did.. Would recommend them to a friend..

Review 67 (2024-01-16 - Rating: 5)
Cody did a Wonderful job. Thankful for the service being this late.

Review 68 (2024-06-17 - Rating: 5)
I got scheduled within two days of calling to request a furnace clean and check. The technician arrived on time and performed the clean and check. It was affordable and quick.

Review 69 (2024-04-30 - Rating: 5)
They are quick to respond. They contact me when it’s time to clean my furnace or air conditioner.

Review 70 (2023-12-27 - Rating: 5)
Great service and very informative.

Review 71 (2023-10-30 - Rating: 5)
Northern Comfort Systems is an efficientcompany who arrive when they say they will and do what is needed. We always call them for our furnace needs.

Review 72 (2023-09-08 - Rating: 5)
Came out and fixed any and all concerns I had. Gave me a detailed report on what was done so it was very easy to see what repairs were done